little things make big things happen - celebrating success in a challenging environment Richmond Fellowship is a registered social landlord (Housing Corporation Registration No. H2025), a registered charity (Registration No. 200453) and a company limited by guarantee (No. 662712). Richmond Fellowship’s Board adopted the National Housing Federation Code of Governance in 1996. Richmond Fellowship is a member of the Independent Housing Ombudsman Scheme. 02 little things make big things happen - celebrating success in a challenging environment BOARD OF DIRECTORS David Brindle Derek Caren, Chief Executive Peter Corley, Chair ‘Our mission is: Barbara Deacon-Hedges Stephanie De La Haye Diane French, Director of Performance and Quality making Nigel Goldie Ian Hughes Raj Lakhani, Director of Finance Rebecca Pritchard recovery Stuart Riggall, Director of People and Organisation Development Kevin Tunnard, Director of Operations AUDIT AND ASSURANCE COMMITTEE reality Peter Corley Barbara Deacon-Hedges, Chair David Kennedy Rebecca Pritchard creating our future... step by step! 4 REMUNERATION COMMITTEE success in a challenging environment 6 Peter Corley Barbara Deacon-Hedges challenges and opportunities 7 Nigel Goldie, Chair learning from the olympics 8 small steps, big achievements 10 PATRON a snapshot of what service users achieved, in their own words! 16 HRH Princess Alexandra and finally, great staff make great differences 18 VICE PATRON annual accounts & staff statistics 2012 20 The Most Reverend and Right Honourable Dr. Rowan Williams, statutory sector purchasers 22 Archbishop of Canterbury HEAD OFFICE 80 Holloway Road For more information about RF’s work and its Services, please contact: London N7 8JG Marise Willis: T: 020 7697 3359 E:
[email protected] T: 020 7697 3300 or visit our website www.richmondfellowship.org.uk F: 020 7697 3301 www.richmondfellowship.org.uk 03 little things make big things happen - celebrating success in a challenging environment Creating our future..