Annual Report 2017 Photo: T

Annual Report 2017 Photo: T. Herzl Herzl Photo: T. Editorial 3 Caritas Austria Review 4 Help for People in Need of 2017 Online Shop – Giving Joy 5 Homeless – Back to the Middle 6 Carla – Second-Hand and Reentering the Job Market 7

Photo: Caritas The HELP Mobile: When the Doctor is On the Street 7

8 Care and Nursing

A Good Life to the End 9 Visiting Service – Making People Happy 10

Photo: M. Fröhle Help that Comes to the Home 10 When the Soul is Sick 11

12 Dedicated to Integration

Lerncafés – Learning with Fun and Success 13 School and Apprenticeship 14

Photo: wildbild youngCaritas – Together for a Good Cause 14

Help in Numbers 15

Expenditures 15 Foreign Aid in Numbers 16 Overall Financing 18 Donations/Source and Application of Funds 19 We I Courage Fear Abroad Love Hate Disasters and Crises 20 Caritas Organizational Structure East Africa – Hunger Is Not a Natural Law 21 Caritas was founded in Syria – Assistance during Civil War 22 the nine Austrian dioceses Ukraine – Between Cold and War 22 as an independent organi- Southern Sudan – War and Drought 23 Photo: J. Weismann zation, each with its own financial responsibility. There is a practical reason for this federalist construc- tion: due to the fact the social legislation in the Future without Hunger 24 provinces varies considera- bly, Caritas can address Long-Term Food Security in the Congo 25 regional needs effectively Photo: Caritas in its federal structure. These nine Caritas diocese organizations together constitute Caritas Austria. Future for Children 26 From among them, nine diocese Caritas directors Children’s Rights – The Right to a Family 26 choose the Caritas Bosnia-Herzegovina – The Right to Be a Child 27 President. As an umbrella Armenia – Help for Children and organization, Caritas Austria Young People 27 coordinates joint development and disaster aid, com- prehensive diocesan social Cooperation with Companies 28 projects in Austria or joint Campaigns 29 public relations work, Public Authorities 30 among other activities. Addresses and Imprint 32 Photo: J. Weismann

2 Caritas President Michael Landau during a visit to one of the 54 Lerncafes, that offer support to a large number of children allover Austria. Photo: Caritas

The world is becoming increasingly need or for elderly people who cannot We I complex with ever greater challenges. afford heating. Caritas – these are the Wars, hunger and the effects of climate full-time employees, but particularly Courage Fear change. It is the permanent major crises the roughly 50,000 volunteers, who like the seven years of war in Syria, the provide support on a daily basis pro- scandal of hunger and its consequences fessionally and with compassion. Love Hate for 155 million children worldwide who are younger than five years of age. But Because need has a different face also the plight of people in need in Aus- in every country, Caritas is inte- tria – with regard to care, unemployment grated into the international Caritas or the question of affordable housing. network for foreign and emergency aid. More than 160 Caritas organiza- With the constant, frequently terrible tions serve humanity worldwide. news we face it is difficult to preserve clarity: to be conscious of the things What has made Austria strong in that should take priority in life. the past? In the end the ability to stand together in challenging times. For this reason we cannot lose sight of We should reflect on that now – what makes us human beings: the ability together we can achieve more! to respect one another, to be concerned, to take responsibility for each other. This W e > I is something that each and every one of us can do; we all have this social core Help us help – in this spirit my within us and can act in a humane way. sincere thanks for your support!

For Caritas I am proud to say that there are more than 1,600 facilities throughout Austria in which people in need can get concrete help. In the areas of care, people with disabilities, hospices, in the social support cen Michael Landau ters, providing support for families in Caritas President

3 New Perspectives Online-Shop Giving Joy

“One has a new place in life again,” says Petra U. “It’s a good feeling to be part of things again.” After three years without a job, the mother of three children joined the project IdA (Inte- gration through Work) at Caritas Styria in Knittelfeld. It is primarily long-term unemployed women who make up the heart of the Caritas Online Shop “Gifts with a Cause”. They process the orders, pack up the gifts, and send the thank you cards. “I think it’s cool, everyone gets something,” she says. The recipient gets a surprise, the donor gets the card. And on the other side of the world a family is happy to receive a goat, fruit tree seedlings, seeds or one of the other gifts that Caritas can make available to them thanks to the “Charitable Gift” donation. And for her, too, the work was enjoyable – and more than that: in the meantime the 48-year old has a regular job. But she still visits her “old” team from time to time.

5 Photo: Caritas Basic Provisioning and Relationship Building

Homeless. Due to the fact that his salary payments were outstanding, Milan could no longer pay his rent and was evicted. Since then he has been on the street. He was able to find a safe haven at the daycare center at Vienna’s main train station, the Hauptbahnhof. Here he has also found help in trying to make his way back to society.

Milan has attended the daycare center at homeless women and men from the Care and Support the main train station since it opened. He age of 18 can spend the day and get The staff members treat the guests is happy to take advantage of the show- basic provisioning, counseling and individually, provide care and coun- ers and laundry facilities so he can do support. The previous year the center seling in various languages, and if his wash here. “Milan is pleased about had 1,868 visitors, the majority of them needed accompany them to offices the food that we put out for breakfast. from Romania, Slovakia, Hungary, and to the authorities. Milan is making The contact to the others who attend Poland or Bulgaria. “Besides satisfy- a great effort to find a job but his health the center give him a sense of security,” ing daily needs we primarily work on issues are making it difficult for him. says the director Günter Wimmer. Here relationship building,” Wimmer says. The social workers assist him in this matter and also with finding a place in an assisted living residence.

Back to the Middle The daycare center is part of the new Counseling Center at Wiedner Gürtel. It is a place where Caritas has con- centrated several care and counseling programs, so that people in need can be supported in the best possible way. The idea is to get people from the fringes of society back to the middle.

36 social counseling centers all over Austria have counselled and supported 65,457 people in need

41 institutions for the homeless 1,793 beds are available

25 facilities for outpatient consultations, soup kitchens and medical care

Photo: K. Prinz

6 Help for People in Need 2017

The HELP Mobile When the Doctor is On the Street

Homeless people have almost no access to medical help. Yet basic Photo: Caritas medical care is urgently needed, “At Carla there are wonderfully inexpensive things to buy as particularly the homeless can and opportunities for people who need them desperately,” easily become ill or hurt themselves. says Stefan Andrejs, who is thrilled about his new rug. More Than Just Medical Help Sustainability In Linz, since 2014 medical help has Carla – Second-Hand and Reentering the Job Market come to those who need it – on four wheels. A remodeled ambulance, the With each purchase at Carla and with were made in clothing and furniture. HELP Mobile, brings a doctor to home- each donation in kind one is helping Instead of increasing the mountain less people twice a week – directly to people in need. Through donations of rubbish, at Carla these items can where they are living on the street. in kind the social workers can issue be passed on in a meaningful way. vouchers for clothing and furniture. “We wanted to create a place where This help is very important for the Transit Workers the people concerned are not too shy clients of Carla and helps them over- In addition, long-term unemployed to go, where they feel comfortable and come the crises in their lives. One persons and elderly people can where we can improve their health and example of many: a just-divorced get a transitional job at Carla. Here stabilize it,” says Michaela Haunold, mother could not even afford to buy their potential and motivation can Head of the Project of the HELP Mobile. beds for her children. For months they be increased, to enable them to Volunteer doctors treat wounds, change had to sleep on air mattresses. Today get regular employment on the job bandages and distribute medicine. In they can dream about a happy future in market. This measure is subsidized addition, the HELP Mobile team also beds from Carla. In 2017, in Eisenstadt by funds from AMS, the Austrian offers sleeping bags and warm clothing. alone, new owners purchased furniture Agency for the Unemployed. In There is warming tea and a filling snack. amounting to roughly 60,000 Euros. 2017, 39 workers were supported Each time the HELP Mobile is underway in Eisenstadt; on the average two- it includes social workers who provide The recycling idea is firmly anchored thirds of them are able to find a job counseling or simply talk with the peo- in the daily work at Carla. In 2017 in again. Since the beginning of the ple. “Each year more people visit the the Carla Shop in Eisenstadt alone, project in 1999 over 320 unemployed HELP Mobile,” says Haunold. In 2017 roughly 200 tons of donations in kind people were able to find a job here. as many as 450 people were treated.

12 mother and child shelters 10,191 return-consultations containing 252 accommodations 35 counseling centers 310 “starter homes” for refugees for a new beginning 165 integration projects 103 occupational projects for a better together offer 1,253 working places for long-term unemployed people Accomodation for 8.038 asylum seekers 50,000 volunteers throughout Austria, which constitute Photo: Caritas of 20,000 in facilities and projects and 30,000 Caritas parish staff The HELP Mobile is a cooperation between various Upper Austrian aid organizations.

7 A good life until the very end Caregiving A Good Life to the End

What does a person need at the end of his or her life? To keep pain and symp- toms under control, a peaceful environment and above all, people who have time. The “Hospice on the Lake” (Hospiz am See), the first inpatient hospice in Vorarlberg, which was realized in 2017 in Bregenz, offers all of the above. The director of the Hospice Vorarlberg, Karl Bitschnau, said: “It is a matter of maintaining as high a quality of life as possible as well as enabling a good life for as long as possible.” What counts here is time, a sense of security and sensitivity that people need in the last phase of their lives. Whether one can still enjoy smoking a cigarette on the balcony or being served a favorite meal – in the “Hospiz am See”, wishes like these can be fulfilled, even though one’s remain- ing time may be limited. Grateful feed- back shows that the concept has been successfully implemented: “The time spent in the Hospiz am See was like a tile stove that provided warmth up until the end,” said the wife of a guest.

9 Photo: M. Fröhle Photo: M. Fröhle Care and Nursing 2017

Visiting Service Making People Happy

“He is incredibly happy when he beats me at chess. Sometimes he cheats,” says Franz Murko from Klagenfurt with a grin. With “he” he means the former professional soldier Mr. L., whom he has Photo: D. Gollner been visiting once a week for several years at a nursing home as a volunteer Franz Murko from Klagenfurt is a volunteer in Caritas’ Mobile Visiting of Caritas Carinthia. Mr. L. is in his mid- Service and helps support the elderly and people who need care. nineties and in need of care. If he is well enough the two men take a walk outside. Sometimes they just sit together and talk. Mr. L. used to be a soccer referee. “For a time we had some very interest- There is a rising need for staff members Enriching and Meaningful ing talks,” Murko is pleased to say. in the mobile visiting service. Heidi Caritas has special training for those who Stockenbojer from Caritas Carinthia gives decide to work in the Visiting Service. Volunteer Staff the following reason for this: “The extended Franz Murko also took the training course He is one of a total of 129 volunteers who family that takes care of each other is and is happy he did, because: “We got were active in 2017 throughout Carinthia almost nonexistent these days. People a lot of practical knowledge. It is good in the Caritas’ Mobile Visiting and Hos- are becoming increasingly older and are when you know what to do. The course pice Service. The volunteers were at often lonely and alone, because their chil- gives you the necessary know-how!” The work for 5,591 hours in hospitals, nursing dren frequently live far away.” Also, with Caritas volunteer staff member feels that homes or in private homes. They are increasing age one’s mobility decreases the visiting service itself is “very enriching sensitive, caring and are good listeners. and with it one’s social contacts. and is a valuable and meaningful task”.

Family Help Help that Comes to the Home

Care given by family members is a strong sometimes not enough. All those con- Gathering peace and strength expression of human solidarity. Yet after cerned: the caregivers, those needing Her son turns to Caritas’ Family Help. years of overstress or in acute emergen- the care and children that are not being A staff member from Family Help quickly cy situations self-sacrificing relatives can provided for adequately, need human takes over the father’s care together with often arrive at the limits of their strength. support and active assistance. Caritas’ his son, while Mrs. N. takes a break at In such crises therapeutic help alone is Family Help is a “crisis task force” that Bildungshaus St. Michael. Here she can comes to the home and provides diverse rest and gather her strength together and flexible help in difficult daily life. with other people whose family members are receiving temporary care, have gone Relatives at the limit of their strength into a home or recently passed away. For 15 years Mrs. N. has been taking care of her husband, who spends his days in a wheelchair after a serious occupational injury. Thanks to the loving care of his wife he still has joyful moments. Yet some days his wife feels weak and exhausted. “Sometimes I simply have the feeling that I can’t go Photo: istockphoto.com/simonkr on, it’s just too much,” she says.

10 When the Soul is Sick

PsychoSocialServices. problems; one just makes oneself sick. Pölten. He was sent time and again to “Einblicke Ausblicke Licht When I lost my job I also lost my apart- BBO over a period of 16 years and was blicke – Wenn die Seele krank ment. My drinking increased and my able to learn a variety of things, such psychological problems did, too.” as book binding. “So I could make my ist” (“Insight Prospects Bright first books myself. Here I felt at ease, Moments – When the Soul The Employment Office sent Erwin Gin- I could talk with others and tell them is Sick”) is the title of a book ner to the Caritas facility BBO (Beschäf- about my experiences,” he remembers. published in-house by Caritas tigung und Berufsorientierung/Employ- “Counseling at PsychoSozialenDienst ment and Career Orientation) in St. helped me to recognize what had St. Pölten in 2017 with touching caused this situation and to be able to texts and poems by people process it. This and the right medication with mental disorders. helped me cope with the situation.”

It is difficult to talk about a life with However, there are situations in which mental disorders and many of those heavy, unhappy feelings arise. “I don’t concerned are fearful of being stig- let myself think about them, distract matized and hold back. Erwin Ginner, myself immediately with work. So I who contributed to the book with his have learned to cope and my life is story wants to break this taboo and give fulfilled and worth living again.” courage to other concerned parties. Every fourth person in Austria has a “Already as a child I noticed that different form of serious depress ion. something was not right with my world In the past ten years Caritas St. Pölten of emotions,” he explains about the has organized 964 events with the beginning of his problems. “My par- “Bündnis gegen Depression” (Alliance ents felt that these were things one Against Depression) and has reached

didn’t talk about, one had to ignore Gleiß Photo: F. over 31,000 participants through them. Later I thought that I could get “Later I write everything down or lectures in communities and parishes, rid of my problems through alcohol. But incorporate my feelings into a picture or workshops in schools and enter- with alcohol or drugs one can’t solve a sculpture,” says Erwin Ginner. prises, seminars and conferences.

47 senior citizen 6,989 people 5,000 people with and nursing residences with disabilities addiction problems all over Austria have been supported received counseling and support in 4,680 people 3,554 people 15 addiction are being taken care of received socio-psychiatric aid counseling centers in these facilities 3,834 employees 2.1 million hours of care supported physically and within the framework of mobile mentally-challenged people care and nursing 16 Caritas schools 5,919 employees for social professions all over Austria in the care and nursing sector 5,500 students in the semester 2017/2018

11 Young People for Integration Lerncafés Learning with Fun and Success

Roughly 1,530 children and young people received study help in 54 Lerncafés throughout Austria on their way to successfully completing their education. 95 percent of the students finished their respective school year successfully. Since 2010 the Caritas Lerncafés have served as a best prac- tice example for integration, considering that 92 percent of the girls and boys there have a migration background. The support through public funding, above all by the Federal Ministry of Europe, Integration and Foreign Affairs as well as private industry enabled Caritas to provide this valuable educational offer in all nine provinces in Austria. The main focus of the Lerncafés is on targeted study help, promoting know ledge of the German language and reading skills, but lastly also in imparting the joy of learning. In addition, children and young people also get help in per- sonal development and learn how to appreciate different cultures and relig ions. Additional activities, excursions and workshops that are organized with the help of over 700 volunteers Austria- wide round off the extensive offering.

13 Photo: wildbild Education Platform for Young People School and Apprenticeship youngCaritas

The buddy projects “Learning Sponsor- refugees and refugees with subsidi- Children and young people who want ships” and “ProLehRe” promote the ary protection status have apprentice- to do something for a good cause integration of young asylum seekers and ships for the tourism profession in the and have fun while doing it can find apprentices with recognized status. Gastein Valley, in St. Johann in Pongau a diverse offering here to become and in Flachau. Six volunteers from the socially engaged. Going running In the project “Learning Sponsorships” region are supporting them. The local, together, collecting food, recycling, of Caritas Salzburg, volunteers support social integration should help promote doing crafts, dancing, trying out vari- school-age asylum seekers and help a positive conclusion to their studies. ous things, discussing and organizing them to study and to learn the language. smart mobs can all contribute to help- Each school-child has its “own” buddy at *Name changed by the editorial staff ing to ease the situation for people in its side. Thus, children and young people need. Children and young people can from ages six to 15 with refugee experi- also learn more about poverty, hun- ence have the opportunity to enter into ger and cultural diversity at school. the Austrian school system accompanied Teachers can make the appropriate by a buddy. Studying for school exams school materials available for down- and tests is done together. As German loading or youngCaritas can come knowledge improves school becomes to the school to hold workshops. more fun and self-confidence grows. Spontaneous, Selectively and Strength through Companionship Wherever Help is Urgently Needed A learning buddy explains: “13 year- Young people who would like to old Delinda* was very shy and uncer- Photo: wildbild engage themselves spontaneously tain at the beginning. However, due to The Learning Sponsorships are wherever help is urgently needed can the 1:1 support we could soon build supported by the Sinnstiftern and REWE. simply register with the youngCaritas up a close relationship to each other. actionPool. In the actionFactory (cur- It was fun to see how the shy girl rently in Vienna and Lower Austria) turned into a bright, eager student.” The Project “ProLehRe” and the children and young people can find a Lerncafés are co-financed by place where their own exciting social In 2017, 41 volunteer learning bud- the Federal Ministry of Europe, ideas can be implemented. They dies helped 57 students in Salzburg. Integration and the Exterior. can also take part in European-wide Volunteer buddies who help refugee activities and actively help people apprentices in tourism regions get in need beyond their own borders. integrated are organized by the project “ProLehRe”. Eleven recognized www.youngcaritas.at

100,595 children 340 childcare facilities 360 family helpers and teenagers offer care for managed a total of are addressed by youngCaritas 24,000 children 242,870 working hours all over Austria 803 projects, 3,200 families activities and events received support from the family by youngCaritas aid program in crisis situations

2,494 adolescents 55 family counseling centers are involved in the actionPool, all over Austria the pool of volunteers of youngCaritas

2,263 educational workshops on topics like hunger, poverty, alienation, intercultural diversity

14 Help in Numbers 2017

Expenditures of Caritas Austria 2017

in Million Euros People in need 73.510 Homes and daycare centers (mother-child homes, hostels for the homeless, support centers), starter-flats, special projects, training (schools for social professions), consultation, support and psychological accompaniment

Asylum, migration and integration 191.721 Homes, starter-flats, mobile emergency accommodation, consultation, regional support, basic care, projects (return assistance among other things)

Family-oriented work 27.554 Mobile family support, consultation, support and psychological accompaniment, projects

Children and youth 31.280 Social-pedagogic centers, kindergartens, daycare, speech therapy, consultation, support and psychological accompaniment, projects (spare time offers for children and young people)

Occupation projects and auxiliary enterprises 54.851 Occupational projects for long-term unemployed persons and addicts, consultation, support and psychological accompaniment (carrier help, work training), projects

Support, care and hospice 281.117 Stationary facilities (elderly living and care houses, hospices, daycare centers), mobile services (home and care services), terminal care, mobile hospice teams, consultation, support and psychological accompaniment, projects (spare time options for seniors, family member support)

Work with disabled persons 192.686 Stationary support (housing groups, daycare centers, curative educational workshops), mobile assistance (support, work assistance, integration support), consultation, support and psychological accompaniment, projects (spare time options for disabled persons)

Pfarrcaritas (“Caritas parishes”) 7.097

Foreign aid 40.678 Disaster relief, rehabilitation support (reconstruction), long-term development cooperation

Foreign aid – provision for projects 2017 8.776

Schools and training courses 9.366

Total of all areas of service 918.636

15 Help in Numbers 2017

40 47 32

18 56

Foreign Aid by Continent

Supraregional projects Latin America 9.3 % 2.0 %

Africa Europe 27.5 % 30.9 %

Asia 30.3 % Allocation of Funds from Caritas Foreign Aid by Program

Future without Hunger 16.8 % Emergency aid 40.8 % Foreign Aid by Sector

Other Projects Long-term cooperation 20.4 % 59.2 % in Mill. Euro 21.8 Future for Children in Need Emergency aid 22.0 % 40.8 % in Mill. Euro 15.0

16 37

40 47 32

9 Utilization of funds

up to 400,000 Euros as of 400,000 Euros

18 56

Project Financing Number Euros Africa results 201 11,110,583 Africa general 2 89,471 1 Egypt 8 363,029 2 Ethiopia 38 2,627,394 3 Burkina Faso 14 651,194 4 Burundi 10 262,482 5 Ghana 1 680 6 Cameroon 1 10,874 7 Kenya 11 1,193,688 8 Dem. Rep. of the Congo 34 1,278,587 9 Mali 8 430,460 10 Mozambique 2 188,460 11 Niger 1 22,655 12 Nigeria 2 7,929 Europe results 225 11,345,728 Latin America results 17 735,466 13 Ruanda 3 56,915 Europe general 10 1,100,718 52 Brazil 1 9,628 14 Senegal 13 675,801 32 Albania 11 475,340 53 Ecuador 9 239,166 15 Somalia 1 56,793 33 Armenia 17 1,188,823 54 Haiti 3 401,735 16 Sudan 1 113,273 34 Bosnia-Herzegovina 14 182,839 55 Mexico 1 6,287 17 South Sudan 42 2,644,571 35 Bulgaria 10 273,793 56 Peru 3 78,650 18 Tanzania 1 3,172 36 Greece 2 79,206 Supraregional projects 19 Uganda 8 433,155 37 Great Britain 1 32,718 and international Asia results 96 10,175,117 38 Italy 2 302,438 commitment 7 3,414,150 Asia general 3 87,229 39 Kosovo 4 262,395 TOTAL 546 36,781,044 20 Bangladesh 2 23,521 40 Macedonia 4 149,522 21 India 3 59,784 41 Moldova 32 1,066,992 22 Indonesia 1 6,796 42 Montenegro 1 11,370 23 Iraq 3 227,088 43 Austria 13 416,091 24 Jordan 5 3,730,956 44 Romania 24 596,106 25 Lebanon 29 1,518,214 45 Serbia 11 418,839 26 Myanmar 3 118,488 46 Slovakia 3 25,417 27 Nepal 5 1,111,364 47 Spain 1 8,495 28 Pakistan 16 1,180,451 48 Czech Republic 1 17,328 29 Philippines 14 976,204 49 Ukraine 49 4,334,583 30 Russia 2 43,280 50 Hungary 2 8,075 31 Syria 10 1,091,742 51 Belarus 13 394,640

17 Help in Numbers 2017 Caritas in Figures

68 Million Euros total donations

68 million euros were donated in 2017 to support people in need at home and abroad. Among these donations 1.4 million euros came from the “Nachbar in Not/Neighbor in Need” campaign, 370,000 euros came from “Licht ins Dunkel/Light into Darkness” campaign and 320,000 euros from the “Wundertüte/Magic Bags” campaign. Overall Financing 2017 More than Donations, inheritances and church contributions 2.1 Million Hours 8.32 % in mobile care

In 2017 Caritas provided much needed support and care at home totaling more Other income than 2.1 million work hours. 4.61 % 53 homeless facilities

These include 12 mother-child houses containing 252 accommodations. 1,793 beds are available in the 41 homeless facilities. 310 “starter homes” help people to make a new beginning.

Recompensation for services from 546 public means Caritas foreign aid projects 62.20 % The range of the 546 Caritas foreign aid projects in Africa, Asia, Latin America and the poorest countries of Europe is wide and covers areas such as emergency help for long-term livelihood protection.

16,109 salaried Caritas employees

16,109 salaried Caritas employees are ready Payment for services day by day to help elderly, ill, disabled, from private sharing disadvantaged and/or suffering people. of costs and other 13.38 % 100,595 Subsidies, recompensation committed children and young people for services from public means and church contributions Approximately 100,595 children and young 11.49 % people took part in projects, activities and events organized by the youngCaritas in 2017. This shows there great interests in humanity.

18 Donations to Caritas/Proceeds in Million Euros Ongoing donation proceeds, e. g. sponsorship programs, standing orders, collections 50.984 Licht ins Dunkel (“Light into Darkness”) 0.370 Inheritances, donations 8.583 Major emergencies (exceeding 1 million Euros) 2.669 Nachbar in Not (“Neighbor in Need”) 1.376 Total donations to Caritas 63.982 Other proceeds (i.e. sponsoring, etc.) 4.057 Intermediate total donations/proceeds 68.039 Release of reserves/accruals 26.396 Total Donations/Total Proceeds 94.435

Service Sectors/Expenditures in Million Euros International programs/foreign aid + national aid 60.643 Expenses for fundraising and/or procurement 7.127 Central administrative expenses (accounting, IT management, etc.) 0.603 Intermediate total sectors/expenditures 68.374 Allocation of reserves/accruals 26.062 Total Service Sectors/ Total Expenditures 94.435

Source of Funds and their Utilization in Million Euros A Origin and Use of Funds 923.437 I Donations and church contributions 76.850 a) Non-dedicated donations 7.312 b) Dedicated donations and sponsoring 53.089 c) Inheritances 5.163 d) Gifts in kind 11.286 II Reimbursment for services 697.972 a) from public funds 574.406 b) from private contributions and other 123.566 III Subsidies and grants of public institutions and church contributions 106.041 IV Other income 15.028 of which earnings from capital assets amount to 4.526 V Use of donations from previous years 22.388 VI Dissolution of reserves 5.158

B Utilization of Funds 923.437 I Expenditures for objectives as defined in the statutes 848.967 II Expenditures for donation procurement and donor service 7.127 III Expenditures for administration and infrastructure (without donations) 36.344 IV Other expenditures 5.900 V Provision formed for domestic and foreign projects 20.298 VI Allocation of reserves 4.801

19 Disasters and Crises East Africa Hunger Is Not a Natural Law

Altogether more than 20 million people in East Africa were threatened by starvation. For many of them, above all for children and elderly people, it was a question of life and death. Caritas aid workers provided survival aid in these regions stricken by famine. They distributed food, water, medicine and articles of hygiene. Undernourished children and elderly people were given supplemental food to protect their weakened bodies against disease. However, Caritas does not only help in situations of acute starvation; it also supports those concerned in helping themselves in the long term. Small-scale farmers receive seeds, work animals and training. With free school meals Caritas makes it possible for children to attend school, even when their families can hardly make ends meet.

21 Photo: J. Weismann Disasters and Crises 2017 Assistance during Civil War

Syria. Caritas aid workers have stood by the people in the devastated city of Aleppo. Approximately 15,000 people have been provided with goods to serve their most urgent needs.

“Through our colleagues at Caritas supplying rent subsidies and food vouch- of Aleppo to grow into a community Syria we could stand by the population ers. Until the public water system in East again, Caritas supports needy families during the fighting and will continue to Aleppo has been reconstructed, Caritas on both sides of the former front line. support them,” Sabine Wartha, Head is helping to ensure that the public has of Caritas Humanitarian Aid, reports. drinking water. During the winter months Altogether 69,000 people in Syria have Caritas provides help for families whose families were supplied with vouchers for been reached within the framework of homes have been gravely damaged, by warm clothing and heating materials. emergency aid. Besides food aid and doing urgently needed repair work or reconstruction aid, tutoring is given to Promote Conciliation children hit by the conflict to make it Besides the fatalities and widespread easier for them to be reintegrated into destruction, the years of conflict have the public education system. Trauma- caused a deep rift in society and a tized children get psychosocial sup- mutual loss in trust. To promote con- port to enable them to be able to deal ciliation and encourage the inhabitants with their terrible war experiences.

Food is being distributed and children supported in Photo: P. Nicholson, Caritas InternationalisPhoto: P. their studies.

Ukraine Between Cold and War

More than four million people are Emergency and Winter Aid suffering from the fighting in the East Since March 2014 Caritas Austria has Ukraine. Caritas aid workers provide worked together with Caritas Ukraine life-saving emergency aid under diff and other local partner organizations icult circumstances. Especially children to help more than 80,000 people with are suffering from the consequences emergency aid projects for internally of war. In 15 Caritas children’s cent- displaced persons and people hit by ers roughly 1,000 children find care the conflict. Food, firewood, articles of and safety and a place to learn. In 16 hygiene and medicines have been dis- schools in the hardest hit places 2,000 tributed. District heating and water lines children get psychosocial support in were destroyed, and many houses are so-called “child-friendly spaces”. Here badly damaged and are almost imposs is a place where they are listened to ible to be heated in winter. Within the when they talk about atrocities that framework of a reconstruction program, they have witnessed and that still put together with local partner organizations them into a state of fear and anxiety. 750 houses in the region of Lugansk Together with the care personnel they were winterized. 800 households in can process their wartime experi- Donezk and Lugansk were provided ences. In each of the Caritas social with coal and firewood. In addition, in centers more than 700 refugee chil- the region of Lugansk winter aid was Caritas supports dren receive psychosocial support. provided in a further 400 households. traumatized children.

22 Photo: D. Mutua

Caritas supports people who had to flee their homes due to war and violence. Southern Sudan War and violence

One third of the population in the and vegetables to counter malnutrition. youngest country in the world Food packages are distributed to the have become homeless. Without starving population and small-scale their fields, millions of people farmers are helped in increasing their are threatened with hunger. production, to secure their families’ livelihoods for a longer period of time. It is a two-fold disaster. In addition Besides acute emergency aid the chil- to the drought in East Africa there is dren in the refugee camps are given civil war, which causes thousands of access to education, to provide them casualties every day. Men, women with opportunities for the future. and children have been struggling to survive for over three years. To date tens of thousands of people have been killed in the civil war, two million have fled. Six million people in Southern Sudan are on the brink of starvation.

New Hope The livelihood of the population has been destroyed; countless families have had to leave their homes. Caritas pro- Photo: S. Philipp vides aid with urgently needed food; at the food centers small children receive nutritious meals of lentils, rice, beans

23 A Future without Hunger Democratic Republic of Congo Long-Term Food Security

The PRASA Regional Program (2017 to 2020) is the further implemented from existing projects in six regions of the DR of Congo, which will now be bundled together. The goal is to stop hunger, create food security, and to promote a healthier diet and better income, sustainable agriculture and self-management in agriculture. In 2017 5,200 families received training in making compost, crop rotation, vegetable cultivation, cattle breeding, and fruit cultivation. They also had training in nourishment, income management and sustainable treatment of nature and resources. In addition they received improved grain and vegetable seeds, fruit tree seedlings, and chickens and goats. From the goats the first female offspring were given to other families. These measures served to both stabilize the food situation and to enable additional income. To strengthen small-scale farmers politi- cally, an interest group was founded in order to gain information about land use rights, taxes and laws. Young adults were given training in black- smith crafts; from which they could produce rakes, hoes and ploughs to be able to find gainful employment. The next steps will be taken in 2018.

25 Photo: Caritas Future for Children in Need 2017

The Caritas network helps children to be able to grow up in their own family.

Children’s Rights

The Right to a Family. Every child has the right to grow up with his or her family. Caritas and its partners support this.

Our family influences our whole life. It pillar of the program “Future for Chil- The activities put in place by Caritas are plays a role in whether we are happy children”. For Caritas and its partners the diverse and range from stabilizing the dren and also later as adults. It influen right to a family as well as all other UN family environment by easing the burden ces our ability to enter into relationships Children’s Rights is obligatory in their on the parents, to activating existing and how we get along with other people. daily interaction with parents and chil- resources within the family, to therapy dren. By working intensively with the and wellness offerings. In many projects However, life in families is just as parents the goal is to increase the fam- families are supported in organizing their diverse as our living together in society. ily’s resilience, so that they can recover everyday life; children are offered study In every family there are certain rules from crises and cope with challenges help, regular meals and leisure time and rituals. In principle, families are better. The goal is that despite difficult activities. These activities provide the wherever people permanently take family and economic circumstances, framework for children to develop without responsibility for each other, care for children and young people can live stress and fear and simply to be a child. one another and bestow affection on in the family environment and will not each other1. Growing up in a family is have to be put into an institution. 1 http://zukunftsforum-familie.de usually the best step into life for children. Small children especially need emotional All interventions undertaken for attachment to a primary caregiver. children also affect their parents, siblings or the extended family, directly In addition, each child has the right to or indirectly. Family-strengthening a family, to parental care and a safe measures are unavoidable in order to home. This is not a given if family life is positively influence the environment 172 Projects marked by violence, abuse or neglect. of those concerned and to uphold family life. The focus is on respective for Children in Need The support and integration of families material, medical and psychosocial in 36 countries of the children and young adults forms of support. Importance always concerned constitute an important lies on the best interests of the child.

26 Armenia Help for Children and Young People

Caritas Armenia established the Little Prince Centers to show under- Photo: J. Weismann privileged children, young people and their families how to have a better life. The list of offerings ranges from psychological support to sports and a healthy diet, to explaining about Bosnia-Herzegovina life skills and career orientation. Help for Children Working with parents and schools is and Families in Mostar also important so that they can provide better support for the children. Bosnia-Herzegovina is one of Europe’s the Caritas kindergarten and the Caritas The children and young people are poorest countries, and it is where the center SPES. Here they can be children, encouraged to join public activities consequences of the war are still visible. can make friends, listen to stories, do in the community so that they can Emotional wounds can still be felt, and arts and crafts and much more. They become an active part of society. The are often joined by poverty and unem- can become stronger through affec- project provides up to 230 children ployment. Like in the case of Ana and tionate care. And the Caritas network and their families with support. The Ante, who are four and seven years old. makes it possible for Ana and Ante to centers are sponsored by Caritas Tyrol Their father was diagnosed with cancer, continue to remain in their family. together with German organizations. which made him aggressive. Their mother was completely overstressed with her husband’s illness, the excessive violence and with caring for her parents-in-laws. Together with the Youth Welfare Office, Caritas sought solutions as to how the family could be supported. Temporary emergency accommodations at Haus Mirjam, consultation at the family aid office, financial emergency aid and help by the volunteers at the Caritas parish Photo: Caritas to take care of the grandparents all In the centres the children helped ease the tension. Most important and young adults are offered for Ana and Ante is their attendance at new perspectives.

27 Photo: Caritas

28 Campaigns 2017

A2 quer Kirchen Plakat Niederösterreich

Jede Spende hilft!

größer als Umbrella Campaign (We > I)

HilfeH Alle 10 Sekunden stirbt einHunger Kind an Hunger. r Augustsammlung 2017. Gemeinsam können wir helfen. Solidarity Wir Ich The topic solidarity is the further www.caritas.at/spenden development of Caritas & Du regarding Caritas_Hunger_Niederösterreich_2017_A2 quer A3 hoch_Frau.indd 1 02/06/2017 10:49 the current challenges of society. A2 quer KirchenPlakat Salzburg 16-Bg Plakat The tone is rougher, the divide has Jede Jede Spende Spende hilft! hilft! become deeper, and we at Caritas don’t want to accept this so easily. größer größer als als With the new umbrella campaign “We is greater than I” we want to express that together we can achieve HilfeH Alle 10 Sekunden stirbt einHunger Kind an Hunger. Hilfer Weihnachtsgeschenke fallen Armut heuer aus. Für jeden Gemeinsam können wir helfen. Wir Ich 7. Menschen in> Österreich, der von Armut betroffen ist. Gemeinsam können wir Menschen in Not helfen. Wir Ich more and overcome indifference.

www.caritas-salzburg.at/spenden www.caritas.at/spenden

16-Bg Plakat

Caritas_Hunger_Salzburg_2017_A2 quer A3 A1 hoch _Kind.indd 2 02/06/2017 11:00

Caritas_Inlandskampagne_Linz_08_2017.indd 2 14/09/2017 13:32

Food Aid 2017 Domestic Aid 2017 5.9 Million Euros 2.68 Million Euros größer Against Hunger for People in Need als in Austria Wärme Kälte Gemeinsam können wir Kindern in Not in Osteuropa helfen. Wir Ich In East Africa more than 20 mil-

th Jede lion people are threatened to die Every 7 person is hit by poverty and Spende hilft! of starvation. In the countries of exclusion. Poverty is often only visible www.caritas.at/spenden

Ethiopia, Somalia, Uganda, the at second glance, as existential wor- Caritas_Kinder_2016_16BG Plakate norm und VBG.indd 1 12/12/16 10:33 South Sudan and Kenya, which ries usually take place behind closed were most sharply hit, it is the doors. 1.2 million Austrians are at Children’s Campaign 2017 children and elderly people who risk of sliding into poverty. 410,000 of are in acute danger of starvation. them are even defined as “manifest 2.2 Million Euros for With the donations it received from poor”. These people cannot afford Children in Need its campaign Survival Aid, Caritas nourishing food, new clothing or a was able to provide food, clean warm home. In many places through- Every child has the right to safety water, baby food centers, medi- out Austria Caritas provides aid in and protection, access to education, cine, seeds, small domestic ani- times of crisis. This is also true of the help, and the opportunity to grow up mals, etc. We thank our sponsors: Caritas social counseling centers, in one’s own family. 60 million chil- BAWAG P.S.K., who in cooperation where people can receive counseling dren worldwide do not have any of with the Western Union Founda- and support in a crisis. This campaign these things. Every second human tion has supported the annual has been made possible through being who lives in extreme poverty Caritas collection for a future the support of our year-long spon- today is a child. Children are usually without hunger for many years. sor, Erste Bank und Sparkassen. utterly defenseless against outside circumstances and need help and support. Many are fleeing war and fighting, live in extreme poverty or are social orphans in the streets, Care 2017 Frühstück? where they are forced to grow up It is Still My Life Ich nehm without support and encourage- meinen ment. They all need protection, a Support and care for people in the last phase of Mitter nachts- sense of security and the opportunity their life is becoming ever more important in our imbiss. to go to school. Erste Group Bank society, due to the increasingly ageing population. AG and the majority stock holder Currently, in Caritas’ 47 senior residences and nurs- of the Vienna Insurance Group, ing homes 4,600 people are receiving care, and Wiener Städtische Versicherungs- demand is on the rise. Within the framework of the verein, have supported the Caritas Children’s Campaign for years, to Care Campaign Caritas has communicated its focus Es ist immer noch on support, caregiving and dementia. For many mein Leben. draw attention to children in need.

Wir danken Die Caritas organisiert Betreuung und years Caritas has been supported in this undertak- Pflege immer möglichst individuell. Zu Hause oder im Pflegewohnhaus. ing by the WIENER STÄDTISCHE Versicherung AG. caritas-pflege.at

29 Public Authorities 2017

RPR – Recognize. Protect.Realize.

Recognize.Protect.Realize. RPR is a project that Caritas Austria’s Foreign Aid unit called to life together with Caritas Armenia and Lebanon.

Volunteers of Caritas Armenia present photos of Syrian Armenian refugees, who have started a new life in Armenia.

recommendations from the point of view of civil society and the monitor Photo: Caritas ing of state tasks by the civil society. Refugees in Armenia are offered lan guage and training courses for integra RPR aims to improve the general condi society as well as a widereaching media tion into the local employment market. tions for migrants and refugees in both campaign to raise public awareness In both Lebanon and Armenia there Lebanon and Armenia. The RPR project for the rights of migrants and refugees are each two grass roots organizations is 95 percent financed by the European is an important task of the project. that stand up for the rights of migrants Commission (through the EIDHR – Euro and refugees, which are given sup pean Instrument for Democracy and Protection of Those Concerned port. Here the goal is to empower the Human Rights). With RPR Caritas is Those concerned are informed about organizations and their clientele so pursuing a strong human rights per- their rights by means of workshops, that they are strong in their own right. spective on the subject of migration and free legal counseling is also and flight in Lebanon and Armenia. available in both countries. In cases A special focus of RPR is on support where migrant rights are seriously ing Syrian refugees with Armenian roots. Recognition of Rights exploited and damaged, RPR offers Due to the difficult situation in Lebanon The recognition of rights of migrants concrete possibilities for protection, many migrants have to decide whether and refugees is promoted through e.g. in Caritas’ Houses for Women. to leave their country for the EU or increased networking by Caritas in both Canada. In the course of the project countries and by incorporating respec Implementation of Rights SyrianArmenian refugees in Lebanon tive experiences. Increased dialogue A number of supporting measures are are informed about their chances for with institutions from the state and civil put into place, for example political being granted asylum in Armenia.

30 Public Authorities 2017

People with disabilities receive individual support in the Photo: Caritas refugee camps.

ADA Project Commitment to Refugees in Northern Uganda

The fighting in Southern Sudan has tarian Aid – Caritas and the partner Agriculture for Self-Help forced many people to flee south to organizations GLRA (German Leprosy The Ugandan state provides the Uganda. The terrible civil war has Relief Association) and Caritas Gulu refugee families who cannot return been raging in Southern Sudan, have supported these refugees in the to the disputed areas with a piece of almost one-third of the population project “Relief, Recovery and Reha- property. With the support of ADA, has had to leave their home villages. bilitation Measures for South Sudanese for a portion of the refugees Caritas Over one million South Sudanese Refugees and Host Communities in finances sound agricultural training in refugees have found a safe haven in Adjumani and Moyo Districts, Uganda”. an agricultural school in the region. the neighboring country of Uganda. Caritas aid workers distribute articles Once the training has been successfully of hygiene, as well as dishes or mos- completed the families are given Caritas provides aid in quito nets. The aid focuses especially initial help to be able to provide for the refugee camps. on refugees with disabilities. People themselves. This help comprises 200,000 people live in Pagirinya Camp are trained in recognizing various kinds seeds, agricultural equipment, irrigation in Adjumani and in Palorinya Camp of disabilities in the refugees, and in pumps or even small animals for animal in Moyo in northern Uganda. The providing support to their families and husbandry. In addition, energy-saving people are traumatized; many have offering the appropriate aid. “Particularly stoves are distributed to families lost family members in the war and had people with disabilities are among the and training courses are held. to leave all their belongings behind. poorest of the refugees. Only very few provide care for them. That is why their With this project over 19,500 South Support for People with relatives are so happy when someone Sudanese refugees and the domestic Disabilities Who Have Fled finally comes to give them support,” population are given support in Since summer 2017 the Austrian Barbara Batesaki, Director of the part- Pagirinya Camp und Palorinya Development Agency (ADA) – Humani- ner organization GLRA, reports. Camp in northern Uganda.

3,592,000 Euro in EU subsidies in 2017 went to projects in Armenia, DR Congo, Lebanon, Pakistan, Belarus. Cross- Subsidized by the country projects financed by the EU are European Union implemented with partners from 3,255,000 Euro European and Asian countries. in subsidies by the Austrian Development Agency (ADA) went to The provincial governments projects in Ethiopia, Armenia, Albania, of Upper Austria, Salzburg, Styria, Burkina Faso, DR Congo, Jordan, Tyrol, Vorarlberg, and Vienna Kosovo, Pakistan, Rep. Moldova, Syria, are among the sponsor of the Senegal, Southern Sudan, Uganda Caritas Foreign Aid sponsors. and Ukraine.

31 Caritas addresses

Caritas Austria Headquarters Caritas of the Caritas of the Albrechtskreithgasse 19 – 21, 1160 Vienna, Diocese St. Pölten Archdiocese Salzburg Tel.: 01/488 31-0, Fax-Ext. 9400, Hasnerstraße 4, 3100 St. Pölten, Universitätsplatz 7, 5020 Salzburg, E-Mail: [email protected] Tel.: 0 27 42/844-0, Fax-Ext.180, Tel.: 0662/84 93 73-0, Fax-Ext. 130, E-Mail: [email protected] E-Mail: [email protected] Caritas on the internet: www.caritas.at Caritas Burgenland Caritas of the Diocese Innsbruck www.youngcaritas.at St. Rochus-Straße 15, 7000 Eisenstadt, Heiliggeiststraße 16, 6020 Innsbruck, www.patenschaften.at Tel.: 0 26 82/73 600, Fax-Ext. 306, Tel.: 0512/72 70-0, Fax-Ext. 47, E-Mail: [email protected] E-Mail: [email protected] President: Msgr. DDr. Michael Landau Secretary-General: Caritas of the Caritas Vorarlberg MMag. Bernd Wachter Diocese Graz-Seckau Wichnergasse 22, 6800 Feldkirch, Secretary-General International Grabenstraße 39, 8010 Graz, Tel.: 0 55 22/200, Fax-Ext. 1005, Programs: Christoph Schweifer Tel.: 0316/80 15-0, Fax-Ext. 480, E-Mail: [email protected] General secretariat: Ext. 400 E-Mail: [email protected] Foreign aid/Emergency aid: Ext. 410 Communication: Ext. 417 Caritas Kärnten

Integration, Migration and Asylum: Ext. 440 Sandwirtgasse 2, 9020 Klagenfurt, Imprint: Caritas Österreich, Social policy and fundamental Tel.: 0463/555 60-0, Fax-Ext. 30, Albrechtskreithgasse 19 – 21, 1160 Vienna, work: Ext. 400 E-Mail: [email protected] Tel.: 01/488 31-400, [email protected]; Editorial office: Adelheid Bahmou; Owner, editor and publisher: Caritas Österreich, Caritas of the Archdiocese Vienna Caritas Oberösterreich Albrechtskreithgasse 19 – 21, 1160 Vienna. Albrechtskreithgasse 19 – 21, 1160 Vienna, Kapuzinerstraße 84, 4021 Linz, Translation: Meredith Schneeweiss. Layout: EGGER & LERCH Corporate Publishing, Tel.: 01/878 12-0, Fax-Ext. 9100, Tel.: 0732/76 10-2020, Fax-Ext. 2121, 1030 Vienna. Print: Markus Putz Printagentur, E-Mail: [email protected] E-Mail: [email protected] 2100 Korneuburg; Place of publication: Vienna

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