Resource Directory 2017-18 with Cover Pages.Indd

Post-Stroke Resource Directory Nationally Recognized Stroke Care

When Strokes happen….they come out of nowhere, and every second counts.

Regional’s Comprehensive Stroke Center extends the potential stroke treatment window by dissolving and extracting brain blood clots.

The Joint Commission’s Gold Seal of Approval™ as a Comprehensive Stroke Center • Dedicated multi-disciplinary 24/7 Stroke Team • Dedicated Neurosciences ICU with 24/7 physician care • Advanced neuro-interventional procedures • Comprehensive rehabilitation services • Monthly stroke survivors and caregivers support group

225 1 Jackson Ave., San Jose, CA. 95116 Ph: 408-259-5000 www.regionalmedicalsanjose.com

To ﬁnd a doctor specializing in stroke care or speak to a nurse call our 24-hr Consult-A-Nurse® toll free line at: 1-888-RMC-8881 A Resource Directory for Stroke Survivors and their Caregivers in Santa Clara and San Mateo Counties

2017 - 2018 Edition

www.Paciﬁ cStrokeAssociation.org [email protected] – (650) 565-8485 ii Welcome to the 2017/2018 Edition of the PSA Resource Directory: A Comprehensive Resource for Stroke Survivors Board of Directors and their Caregivers

Scott Wilson - Board Chair The PSA Resource Directory is brought to you by the Pacifi c Stroke Association (PSA), a Palo Alto based, non-profi t organization serving Jane Allen San Mateo and Santa Clara counties in northern California. Doug Clarke Gary Curtis Pacifi c Stroke Association provides this comprehensive directory free Sherril Hopper, RN of charge to stroke survivors and caregivers who may be searching for Alex Johnson help and assistance. To receive your free copy, call 650-565-8485 or Debbie Mackey email [email protected]. Debra Meyerson, PhD Nancy Houston Miller, RN This directory is also a valuable resource for clinicians, hospitals, Victoria B. Thoits rehabilitation centers, and those who work with stroke and brain injury survivors. The information in this directory is accurate as of January Rezvan Moghaddam 2017. Changes may have occurred by the time you use this edition. Executive Director If you have comments regarding any of these resources, or note inaccuracies, please contact us at [email protected]. Annie O’Donnell Program Director Each of the listings offers a brief description of services and contact Rachel Halford information that can quickly guide you to programs and services to meet Community Outreach Manager your needs. If you would like further assistance using this directory or fi nding additional information, we encourage you to contact Pacifi c Stroke Association at 650.565.8485 or email [email protected]. Medical Advisory Council

Vivek A. Rao, MD - Council Chair The publication of the 2017/2018 edition of the PSA Resource Directory Kaiser Permanente - Redwood City was made possible in part by generous fi nancial support from El Camino Jai Cho, MD Hospital, Regional Medical Center and the Hurlbut-Johnson Charitable Kaiser Permanente - Santa Clara Trusts. Jenelle Jindal, MD El Camino Hospital - Mt. View With special thanks to our 2017/2018 Resource Directory Specialist, Reza Malek, MD Justin Chen from UC Riverside, our editor, Victoria Thoits and our Minimally Invasive Surgical Solutions graphic and publication assistant, Ellie Mansfi eld. David Tong, MD California Pacifi c Medical Center Chitra Venkat, MD Stanford Health Services

3801 Miranda Avenue Building 6, Room A162 Palo Alto, CA 94304 (P) 650 – 565-8485 (F) 650 – 565-8482 Note: While we greatly appreciate the information for listings and www.PacificStrokeAssociation.org advertisements in this Resource Directory, their inclusion does not imply an Tax ID#: 77-0500631 endorsement of products or services. Please verify information and seek references where appropriate.

www.Paciﬁ cStrokeAssociation.org iii [email protected] – (650) 565-8485 YOUR LOVED ONE HAD A STROKE – NOW WHAT

Top Ten Things You Need to Know about Stroke: 1. What is a Stroke - What Causes It? 6. Getting a Neuropsychological Evaluation (NPE) 2. Will it Happen Again, How Can I Prevent a Stroke? 7. Stroke Rehabilitation – How Long? 3. What are the Typical Results of a Stroke? 8. Driving after Stroke – Am I Ready? 4. What Happens at the Hospital After a Stroke? 9. What Affects the Survivor’s Attitude? 5. Some Common Effects of a Stroke 10. Is Participating in a Support Group Important?

1. WHAT IS STROKE – WHAT CAUSES IT?

Stroke is a brain attack that affects the blood vessels Right Hemisphere Stroke that supply blood to the brain. A stroke is like a heart • Weakness, paralysis or altered sensation on left attack except for the fact that the brain does not side send pain signals and so the warning signals of a • Lack of awareness of disability and tendency to stroke are the symptoms themselves. be impulsive • Memory issues, excessive talking Stroke occurs when oxygen carried in the • Short attention span, problems expressing bloodstream is cut off from the brain cells. Blood emotions, recognizing emotions of others, reading fl ow to the brain tissues can be interrupted in two “body language” and social judgment ways: • Distorted Spatial-perceptual problems • The vessel clogs from within (ischemic stroke) • Neglect on the left side • The vessel ruptures, causing the blood to leak into the brain (hemorrhagic stroke) Left Hemisphere Stroke • Weakness, paralysis or altered sensation on right A Transient Ischemic Attack (TIA) is a “mini-stroke” side that produces stroke-like symptoms and is caused • Problems with numerical recognition and by a blood clot that temporarily clogs an artery. calculations Often TIAs serve as a warning sign of a more • Memory issues, anxiety, depression major stroke that might occur requiring immediate • Speech & language diffi culties (dysarthria, attention. aphasia) 2. WILL IT HAPPEN AGAIN – HOW CAN I PREVENT A STROKE? Brain Stem and Cerebellar Injury • Coma and low level consciousness This is a very real concern but there is no • Unstable vital signs, nausea, and vomiting simple answer. In most cases, if you have • Crossed or bilateral weakness and/or numbness already had a stroke, your risk of having • Diffi culty swallowing and/or diffi culty speaking another one is higher. For the best answer, • Lack of coordination of arm and/or leg and/or trunk you may want to ask your health professional and follow their recommendation for ways to reduce your risk factors. 4. WHAT HAPPENS AT THE HOSPITAL AFTER A STROKE ? 3. WHAT ARE THE TYPICAL RESULTS OF A STROKE ? The diagnosis of stroke is made by the clinical signs and symptoms and through a variety of procedures The brain is divided into right and left hemispheres. such as Angiogram, CT Scan, EEG, MRI and others. The brain stem and cerebellum are at the base. As such, STROKE is a medical emergency. It is Depending on the location of the stroke, you may see important to call 911 to get to the emergency room or experience some of the following: as soon as possible to be treated.

www.Paciﬁ cStrokeAssociation.org iv [email protected] – (650) 565-8485 5. SOME COMMON EFFECTS OF A STROKE A typical post-stroke treatment may include:

Aphasia/Apraxia – a total or partial loss of the ability • Self-care skills such as feeding, grooming, to use words. It affects a person’s ability to talk, bathing, dressing, toileting. listen, read, and write. Each person’ s speech and • Mobility skills such as transferring, walking, or language problem is unique. self-propelling a wheelchair. Dysarthria – a problem that can affect muscles used • Communication, cognitive, and socialization in talking (in tongue, palate and lips) which can skills. cause slowed, slurred or distorted speech. Successful recovery depends on (1) the extent of the brain injury, (2) your attitude, (3) cooperation Dysphagia – trouble with chewing and swallowing and support of family & friends, and (4) the skills of food which increases the risk of choking. the rehabilitation team. As a part of that team, your positive outlook and determination are key. Ability to Think Clearly – difﬁ culty starting and carrying out a task, confusion about the sequence of 8. DRIVING AFTER STROKE – AM I READY? logical steps in tasks, or forgetting how to do tasks you have done many times before. Driving is often a major concern after a stroke. Before you can drive again, you need to talk to Emotional Liability & Depression – crying easily and your doctor as s/he can determine if and when it laughing uncontrollably, difﬁ culty sleeping, eating, is safe for you to drive. It is illegal to drive against sadness, pessimistic outlook and loss of interest in your doctor’s advice. You need to contact the DMV how one looks. as you must get medical clearance before you can 6. GETTING A NEUROPSYCHOLOGICAL legally drive again. Enroll in a Driver’s Training EVALUATION (NPE) Program which is often available through rehab centers. A neuropsychological evaluation (NPE) is an in-depth look at your verbal and non-verbal thinking skills: 9. WHAT AFFECTS THE SURVIVOR’S ATTITUDE? memory, sequencing, and reasoning. It also looks at behavioral, emotional, and social consequences of Some of the factors include life stage, age, gender, brain injury. medical history, pre-stroke personality and attitude, quality of family and social relationships. Getting a NPE is important for developing a treatment plan with realistic goals. Most rehab facilities have A stroke survivor sustains numerous losses: mobility, staff neuropsychologists or can recommend one. Your speech, thinking ability, independent functioning, primary physician may also be able to make a referral. social role and loss of income within a very short period of time. 7. STROKE REHABILITATION – HOW LONG? Recovery progresses by stages – shock, denial, Rehabilitation usually begins when the doctor anger/depression, mobilization, coping and determines that the stroke patient is medically stable. acceptance. The time required to accomplish each stage varies for each stroke survivor. Services are provided in different locations: acute- care and rehabilitation hospitals, long-term care facilities, at outpatient facilities, and at home through home health agencies.

Some of the information in this section was extracted from the American Heart Association at www.strokeassociation.org and the National Institute of Neurological Disorders and Stroke at www.ninds.nih.gov. This information is provided for information purposes only and does not necessarily represent endorsement by or an ofﬁ cial position of Paciﬁ c Stroke Association. Advice on the treatment or care of an individual patient should be obtained through consultation with a physician who has examined that patient or is familiar with that patient's medical history.

www.Pacifi cStrokeAssociation.org v [email protected] – (650) 565-8485 ABOUT PSA PROGRAMS AND SERVICES 10. IS PARTICIPATING IN A SUPPORT GROUP IMPORTANT? Pacifi c Stroke Association is committed to empowering people to thrive after stroke. We At support groups, stroke survivors and family support stroke survivors and family caregivers by caregivers meet new people in similar situations and connecting them with local community resources and fi nd practical information and inspirational support. solutions. We value the experience, knowledge, and involvement of stroke survivors and professionals Stroke recovery is an ongoing process. Only working in post-stroke therapy and rehabilitation. someone in a similar position can really understand the daily challenges, ongoing frustrations, and have PSA DIRECT CLIENT SUPPORT a sense for accomplishments of a stroke survivor or Through direct phone support and emails, PSA staff a caregiver. and professional volunteers help stroke survivors and family members fi nd resources they need after Pacifi c Stroke Association (PSA) offers and supports they are discharged from the hospital and inpatient monthly support groups in San Mateo and Santa rehabilitation. Clara counties. Please visit the website for more PSA offers a free copy of this comprehensive information: www.Pacifi cStrokeAssociation.org Resource Directory when stroke survivors or their family member contact our offi ce at 650-565-8485 or See the list of the PSA Programs and Services in [email protected]. the following pages. PSA HERE & NOW PSA’s Here & Now program offers an engaging and informative mix of education and social interaction in a non-clinical environment. Stroke survivors, family caregivers, those working in stroke prevention and rehabilitation, along with community members are welcome to attend.

For complete list of events and activities, visit www.Paciﬁ cStrokeAssociation.org.

PSA MONTHLY SUPPORT GROUPS In collaboration with local stroke centers, PSA professional volunteers and staff lead and facilitate monthly support group sessions that provide critical information, compassion and encouragement to those recovering from stroke.

The monthly support groups have different formats. Some are educational while others are open discussion for stroke survivors and family caregivers to share experiences and gain conﬁ dence.

The support groups meet at different days, times and locations throughout Santa Clara and San Mateo counties. For current information, visit www.Paciﬁ cStrokeAssociation.org or call PSA at (650) 565-8485 or email [email protected].

www.Pacifi cStrokeAssociation.org vi [email protected] – (650) 565-8485 PSA COMMUNITY EDUCATION ABOUT PSA Stroke is the leading cause of disabilities in adults in Pacifi c Stroke Association (PSA) is a non-profi t the United States. 800,000 Americans have a new organization serving Santa Clara and San Mateo or recurrent stroke annually – that means someone counties in northern California. PSA’s mission is to experiences a stroke every 40 seconds. reduce the incidence of stroke through community It is imperative to educate the public about stroke as education and to help alleviate stroke’s devastating a medical emergency and to raise awareness about aftermath with programs and services to support the importance of calling 911. survivors and caregivers. Pacifi c Stroke Association’s mission is to educate DONATIONS our communities in the Bay Area about stroke, As a not-for-profi t community-based organization, stroke prevention, and stroke warning signs, the Pacifi c Stroke Association relies on fi nancial emphasizing the critical need to take symptoms support from individual donors, foundations, and seriously and to seek immediate emergency corporations. Tax-deductible donations enable PSA treatment by calling 911. staff and volunteers to continue offering free or low- Through the presentation of stroke lectures, cost programs and services to the community. All participation at community health fairs, distribution donations are tax-deductible to the extent allowed of multi-lingual educational materials at various by law. venues in the community and media outreach, PSA Tax ID 77- 0500631. staff and community volunteers reach over 79,000 households annually. Stroke educational materials CONTACT INFORMATION are available in English, Spanish, Chinese, and Pacifi c Stroke Association Vietnamese. 3801 Miranda Avenue, Bldg. 6, Room A162 To schedule a lecture in your community, place of Palo Alto, CA 94304 worship and/or work place, please contact the PSA (P) 650-565-8485 (F) 650-565-8482 offi ce: [email protected]. [email protected] www.Pacifi cStrokeAssociation.org

ATAQUE CEREBRAL

! Es una emergencia! Llame al 911

Repentina diﬁ cultad al hablar o entender palabras

Repentina perdida de la sensación o sensaciones extrañas en un lado del cuerpo

Repentina debilidad en un lado de la cara, el brazo o pierna

Repentino, inexplicable y fuerte dolor de cabeza

Repentina pérdida de la visión o visión borrosa

Repentino e inexplicable mareo o pérdida del equlibrio

Las 3 primeras horas son críticas

650.565.8485 www.psastroke.org

www.Paciﬁ cStrokeAssociation.org vii [email protected] – (650) 565-8485 NOTES

www.Paciﬁ cStrokeAssociation.org viii [email protected] – (650) 565-8485 TABLE OF CONTENTS FOREWORD…………………………………………………………………………………… ………… ………....…iii YOUR LOVED ONE HAD A STROKE - NOW WHAT……....………………………………… …………………...... iv ABOUT PSA PROGRAMS AND SERVICES………………………………………………….…………………….....vi

CHAPTER 1: EMOTIONAL HEALTH Counseling Services - Grief, Mental Health and Suicide...... 1 Support Groups...... 4 Online Stroke Support Groups...... 6

CHAPTER 2: HEALTH CARE RESOURCES AND INFORMATION Health Centers and Clinics...... 7 Health Libraries, Stroke and Disabilities Educational Resources...... 8 National Stroke and Disabilities Educational Resources...... 9 Hospitals in San Mateo and Santa Clara Counties...... 10 Selected Readings, Magazines and Newsletters...... 12 Websites and Help Lines...... 15

CHAPTER 3: INDEPENDENT LIVING Housing Adaptation and Maintenance...... 18 Meals and Nutrition...... 19 Return to Driving Plan ...... 20 Adaptive Driving Evaluators and Trainers...... 22 Transportation Services...... 24 Travel...... 26 Vocational Rehabilitation, Education and Employment...... 27 Colleges...... 28 Independent Living Support...... 29

CHAPTER 4: MEDICAL and MOBILITY EQUIPMENT Medical Alarm Services/Personal Response Systems (PRS)...... 32 Medical and Mobility Equipment, Assistive Technology Devices...... 33

CHAPTER 5: MEDICAL INSURANCE, LEGAL AND FINANCIAL ISSUES Aging, Americans with Disabilities Act (ADA) and Advocacy Groups...... 36 Complaints about Hospitals and Health Care Facilities...... 37 Medical Insurance, Social Security and Prescription Drugs...... 38 Legal and Financial Issues...... 40

CHAPTER 6: REHABILITATION Exercise and Fitness Programs...... 42 Adaptive Physical Education (PE) Programs...... 42 Rehabilitation Programs...... 43 Outpatient and Rehabilitation at Home Services...... 44 Therapeutic Community Programs...... 45 Speech Therapy Programs...... 46 Speech Software and Devices...... 48

CHAPTER 7: RESOURCES FOR CAREGIVERS Adult Day Centers...... 50 Assisted Living and Skilled Nursing Facilities...... 51 Care/Case Management, Information and Referrals...... 53 Home Healthcare Agencies...... 57 INDEX…………………………………………………………………...... ……………………………...…....61 www.Pacifi cStrokeAssociation.org [email protected] – (650) 565-8485 ix Pacifi c Stroke Association (PSA) is a local, community based, non-profi t organization serving San Mateo and Santa Clara counties since 1998.

OUR MISSION

Paciﬁ c Stroke Association has a two-fold mission: to reduce the incidence of stroke through education and to help alleviate stroke’s devastating aftermath through programs to support stroke survivors and their caregivers.

For more information about Paciﬁ c Stroke Association and our programs and services, visit www. Paciﬁ cStrokeAssociation.org or contact [email protected], (650)565-8485

www.Paciﬁ cStrokeAssociation.org x [email protected] – (650) 565-8485 CHAPTER 1: EMOTIONAL HEALTH

Asian Americans for Community Counseling Services – Grief, Mental Involvement Health and Suicide (408) 975-2730 www.aaci.org AACI’s Mental Health Program offers a range TIP: “Crying is an amazing emotional outlet, a of culturally and linguistically competent health useful tool in your emotional kit bag. A common services that target the needs of Asian Pacifi c misperception among many stroke survivors, Islander (API) children, adults and seniors. their families and loved ones is the notion that Other languages: Cambodian, Chinese, Hindi, crying is a weakness. In an attempt to portray Khmer, Lao Mein, Laotian, Filipino, Spanish, a false image of strength and courage, many Thai, Vietnamese. hold back their tears causing the body additional B Center physical and emotional distress. When life brings (888) 942-9355 us to tears, a good weep from time to time might Bcenter.org be the best remedy.” Dr. Naz Motayar Provides outreach services – both locally and globally – to empower stroke survivors and their ACT for Mental Health caregivers with alternative treatment resources, (408) 287-7640 hope, and direction. Their goal is to help http://www.actmentalhealth.org/ survivors overcome and transform their lives ACT is a private non-profi t agency in downtown beyond stroke. San Jose that provides mental health services to people in San Jose/Santa Clara Valley. Catholic Charities, San Mateo County Currently, programs include: Counseling, Counseling individual and group therapy, support groups (650) 295- 2160 and focus groups, Spanish-speaking women’s www.catholiccharitiessf.org group, Fireside Friendship Club, Educational Counseling services to individuals, children and Training Classes. and families regardless of religion. Specializes in working with older adults and people with Aging and Adult Services of San Mateo disabilities. Other languages: Spanish. County The Center for Living with Dying 24-Hour Response Team (408) 243-0222 (800) 675-8437 (TIES) www.billwilsoncenter.org/services/all/living.html www.smchealth.org/aas This is a program of the Bill Wilson Center Provides phone support and counseling on issues that provides individual and small group of concern to frail, elderly, dependent adults and grief support for adults, children and families the disabled. Translation services available. experiencing life-threatening illness or death of Aging Life Care, CA a loved one. Other languages: Spanish. Contact: Sharon Alice Gray, MA, MFT, CMC (650) 654-1510 Community Solutions Fax: (650) 654-1514 (408) 842-7138 www.alcca.org www.communitysolutions.org Individual and Family Therapy, Brain Health Individual, group and family counseling; case Programs, Caregiver Coaching, Grief, Loss, management and counseling for seriously Transitions. Services delivered conveniently in mentally ill adults and older adults serving south your home or in our downtown San Carlos offi ce. Santa Clara county. Other languages: Spanish.

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Community Health Awareness Council (CHAC) The Gronowski Center (650) 965-2020 Palo Alto University http://www.chacmv.org/ (650) 961-9300 CHAC is a nonproﬁ t mental health services www.gronowskicenter.org agency located in Mountain View that offers A community-based psychology training clinic counseling, therapy, support groups, classes, and treatment center dedicated to providing and psychoeducational programs to local high quality, evidence-based, clinical services to children, adults, and families. Sliding fee scale. adults, older adults, adolescents and children. Family and Children Services Sliding fees based on income. Other languages: (408) 292-9353 Spanish. (650) 326-6576 www.fcservices.org Kara Grief Provides high quality, affordable counseling, (650) 321-5272 therapy and other support services necessary for www.kara-grief.org various emotional and mental health conditions. Provides peer support, support groups and Fees are set on a sliding scale based on income. therapy services for children, families and adults. Also accepts a variety of insurance plans. Other Services are free. Therapy has a sliding scale fee. languages: English, Spanish, Vietnamese, Cambodian, and others. Mindfulness-Based Stress Reduction Program For Those In Pain Inc. (650) 940-7000 x8745 (650) 968-2323 www.mindfulnessprograms.com/register www.forthoseinpain.org MBSR programs are designed for people Referral resources, pain management classes, experiencing the signs of stress in daily life and community education, patient library, and who want to achieve more balance. Eight-week telephone support. Support groups in partnership series, offered eight times per year, consists with Sequoia Health and Wellness Center. of intensive training in mindfulness meditation, 1st and 3rd Thursdays monthly, 2:00 p.m. – 3:30p.m. gentle movement and group support. There The Friendship Line is a fee for the services; partial scholarships Center for Elderly Suicide Prevention and available. Grief-Related Services (800) 971-0016 (Toll Free) - (415) 752-3778 Naz Motayar, Ph.D., Neuropsychologist www.ioaging.org (408) 314-6944 The Institute on Aging operates the "Friendship www.alwaysbewell.com Line," the nation's only 24-hour toll-free Dr. Motayar specializes in empowering stroke emergency hotline to support depressed, isolated, survivors and those who care for them to live abused, and suicidal older adults. a fulﬁ lling and enjoyable life after experiencing Gardner Family Care Corporation a stroke. Her therapeutic and assessment (408) 287-6200 approaches incorporate creative, enjoyable and www.gardnerfamilyhealth.org playful interventions to promote and facilitate Provides mental health services including cognitive and physical improvement to meet the comprehensive assessment, therapy, psychiatric individual needs of stroke survivors and their medication, and case management services. families. Other languages: Cambodian, Portuguese, Spanish and Tagalog.

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National Alliance on Mental Illness (NAMI) Psychological Association Santa Clara Searchable database and information on (408) 453-0400 therapists: www.namisantaclara.org San Mateo County Offers practical experience, support, www.smcpa.org education, comfort and understanding to Santa Clara County anyone concerned about mental illnesses and www.sccpa.org their treatment. Other languages: Spanish, Mandarin, Vietnamese. San Mateo County Crisis Intervention & Suicide Prevention Center San Mateo (650) 579-0350 (650) 638-0800 From anywhere 1-800-SUICIDE (784-2433) www.namisanmateo.org We provide a free, conﬁ dential, nonjudgmental, Dedicated to improving the quality of life of 24-hour crisis line to callers in San Mateo Coun- people with mental illness and their families ty. Dedicated caring volunteeers are available through support, education and advocacy. to help you through peer phone counseling and Other languages: English, Spanish. getting you in touch with resources that may Pathways help. Services provided by StarVista. (888) 755-7855 (408) 730-5900 Other languages: Spanish. www.pathwayshealth.org As part of their home health services they San Mateo County Mental Health Services provide support by telephone, one on one and ACCESS 8:00-5:00, Monday-Friday group counseling to help deal with the pain of (800) 686-0101 loss, accept the new realities of life, or adjust to www.smchealth.org/mentalhealth life without a loved one. Primary entry point to mental health services for all adults and for children. Peninsula Family Service: Other languages: Spanish. Senior Peer Counseling (650) 403-4300 San Mateo County Behavioral Health and www.peninsulafamilyservice.org Recovery Services Counseling for persons age 55 or over with (650) 573-3571 concerns of aging such as loneliness, depres- www.smchealth.org/mental health sion, grief or illness. Home visits and resources Home visits by mental health professionals are available. Also serves the LGBT community. for persons age 18 or over with mental health English (extension 4322), Spanish / La Esper- diagnoses. Other languages: Spanish. anza Vive (extension 4321), Filipino (extension 4363), Cantonese and Mandarin (extension 4392). Preschool day care available.

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Santa Clara County Mental Health Call Center Support Groups Toll Free: (800) 704-0900 The Santa Clara County Mental Health Call Center is the centralized entry point for individuals who are seeking mental health TIP: Many organizations offer support groups services in Santa Clara County. for different conditions and situations. Check Call Center services are available in English, with other local organizations such as the Chinese, Spanish and Vietnamese 24-hours, American Diabetes Association, the Alzheimer’s 7 days a week. Association, and the National Kidney Foundation, among others. Senior centers and hospitals also Santa Clara County host various support groups; check their listings. Mental Health Urgent Care (MHUC) (408) 885-7855 American Stroke Association Hours: Monday - Sunday, 8:00 a.m. - 10:00 National Stroke Group Registry p.m. (888) 4-STROKE (478-7653) MHUC is a walk-in outpatient clinic for Santa www.strokeassociation.org Clara County residents experiencing a mental Other languages: Spanish, Chinese, Vietnamese. health crisis. Services include screening, assessment, crisis intervention, referral and Aphasia Center of California short-term treatment for adolescents and adults. (510) 336-0112 Other languages: Farsi, Korean, Spanish, www.aphasiacenter.org Vietnamese. Programs include: weekly Book Club (reading Suicide Hotline 24-Hour Response and writing), communication treatment groups, Santa Clara County ﬁ tness & relaxation classes, and support group (800) SUICIDE (784-2433) for caregivers. (408) 279-3312 Central County (650) 494-8420 North County Aphasia Treatment Program (408) 692-6655 South County California State University, East Bay 24-hour, 7-day-a-week telephone hotline for (510) 885- 3241 Santa Clara County. Trained volunteers will http://www.csueastbay.edu/class/departments/ assist people who are feeling suicidal or in a commsci/clinic/atp.html crisis and need to talk to someone. Multi-lingual Life Participation Approach For Aphasia (LPAA) counselors are available. Free service. Other Meeting Monday and Wednesday. languages: Spanish. USC Telehealth (866) 740-6502 http://usctelehealth.com/ USC Telehealth™ is a completely virtual counseling and therapy clinic that uses the latest online and video technologies to serve a diverse set of clients including adults, children, couples, families, and military personnel. Certain technology is required.

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Daybreak Respite & Caregiver Support and entertainment or a guest speaker. Services Transportation assistance. Other languages: Catholic Charities of Santa Clara County Multiple. (408) 270-4900 www.daybreakcares.org Mild Brain Injury (MBI) Group If you’re a family caregiver responsible for an (408) 793-6433 English older adult at home, you may have a tremen- (408) 793-6439 Spanish dous burden. Day Break Cares provides a The MBI Support Group is available to any compassionate presence as well as knowledge person who has sustained a mild brain injury and skills that you and your family need to sup- or has made a substantial recovery from port your older loved one. Support groups meet a traumatic brain injury. Family members, monthly. Other languages: Chinese, Spanish caregivers, and friends may participate in and Vietnamese. another group that meets at the same time. The group meets the 2nd and 4th Tuesday of Family Caregiver Alliance (FCA) each month at 7:00 p.m. at the Cypress Senior (800) 445-8106 or (415) 434-3388 Center in San Jose. www.caregiver.org National Stroke Association FCA offers both face-to-face support group Stroke Group Registry meetings and an online support group for family (800) 787-6537 caregivers including groups for LGBT caregivers www.stroke.org and a group in Spanish for Latino caregivers. All services are free or low-cost. Other languages: Pacifi c Stroke Association Spanish, Chinese. Post-Stroke Monthly Support Groups (650) 565-8485 Good Samaritan Hospital www.pacifi cstrokeassociation.org Stroke Support Groups Post-stroke support groups meet in various (408) 358-5687 locations in San Mateo and Santa Clara Provides support to stroke survivors and counties. The monthly sessions offer a way for caregivers of all ages. Various support groups stroke survivors and their caregivers to meet are offered and meet on the second Tuesday of others with similar challenges and experiences, the month at 3:00pm, the fi rst Wednesday of the to enjoy mutual support, and to share ideas month at 3:00pm, and also the third Thursday of and friendship. Some groups have guest the month at 4:00pm. Please call to learn more. speakers on stroke recovery, rehabilitation, and prevention of recurrent strokes. Handicapables Program REACH Program Catholic Charities of Santa Clara County (650) 690-5615 (408) 468-0100 www,reachprogram.net (408) 325-5257 This program is appropriate for post-stroke www.catholiccharitiesscc.org/handicapables- individuals who have left the hospital or program-0 rehabilitation center as well as for those with old This is a peer support and enrichment program limitations but needing guidance and support in for senior and adult disabled individuals. learning new activities. Members enjoy a bi-monthly gathering that includes lunch, group discussions, Mass,

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Regional Medical Center Stroke Support Group Online Stroke Support Groups (408) 729-2882 A multi-discipline team representing speech language pathology, physical therapy and American Stroke Association Support occupational therapy facilitate this monthly Network program. Speakers and time to talk. Meets on http://supportnetwork.heart.org/stroke the third Wednesday of the month, 1:00pm – The Stroke Group offers an online community 2:30pm. Call to register or for more information. platform giving stroke survivors an opportunity to support one another, inspire each other, and Santa Clara Valley Medical Center network. Monthly Post Stroke Support Group Aging Care Caregiver Forum Contact: Robert Medel https://www.agingcare.com/Caregiver-Forum (408) 885-2397 Meet other family caregivers and experts in robert [email protected] every ﬁ eld of elder care. Get answers to your This group provides support for people with questions, one-on-one support and practical spinal cord and brain injuries, their families, and guidance. Most importantly, you will be part of a friends. The group meets at Santa Clara Valley caring community all sharing their experiences, Medical Center, Cafeteria Conference Room, insights, frustrations and joys of helping a loved 2nd Floor, 751 S. Bascom Ave., San Jose, one. on the second Wednesday of the month from Caregiver Online Support Group 6:30 - 8:00 pm. http://lists.caregiver.org/mailman/listinfo/ caregiver-online_lists.caregiver.org Skills Plus An unmoderated group for families, partners (408) 423-3508 and other caregivers of adults. The group offers www.skillsplusprogram.org a safe place to discuss the stresses, challenges A program to help stroke survivors and other and rewards of providing care for a loved one. physically challenged adults improve social, physical, and cognitive skills. Caregiver classes Caring Bridge for caregivers of students enrolled in the www.caringbridge.org program. Caring Bridge helps you create a free personal website to quickly share updates about your own Well Spouse Association or someone else’s health journey. www.wellspouse.org Stroke Network Northern California contact: www.strokenetwork.org (408) 879-0123 Provides online support to adult stroke sur- Well Spouse is a national, not-for-proﬁ t vivors and caregivers. membership organization which gives support to wives, husbands, and partners of the chronically ill and/or disabled. TIP: Recovery and renewal is not a race, it can take time, and is an individual experience. Stay busy. Attend support groups for new connections and staying focused.

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Ravenswood Family Health Center Health Centers and Clinics (650) 330-7400 www.ravenswoodfhc.org Integrated primary and preventative health care San Mateo County to all, regardless of ability to pay or immigration status. Arbor Free Clinic - Menlo Park (650) 724-1332 Weekdays/Voicemail Ron Robinson Senior Care Center or (650) 493-5000 ext 22222 for Sundays San Mateo Medical Center http://arbor.stanford.edu/ (650) 573-2426 Arbor Free Clinic provides basic health care A primary care clinic and geriatric assessment services at no charge to underserved popula- unit where seniors of all income levels are tions in the South Bay area. Accepts patients accepted. on a walk-in basis every Sunday between 8:30 a.m. and 11 a.m. at the Menlo Park VA Hospital Sequoia Hospital Health and Wellness on Willow Road. Center Other languages: Spanish and Mandarin. (650) 367-5998 www.dignityhealth.org/sequoia Samaritan House Community health resource center, educational Administrative Ofﬁ ces: (650) 341-4081 programs, support groups, health screening, Free Clinic of San Mateo: (650) 347-3648 senior assistance. Other languages: Spanish. Free Clinic of Redwood City: (650) 839-1447 www.samaritanhouse.com Santa Clara County Free primary and specialty care provided to uninsured adults and children. Patients must Asian Americans for Community apply to be a member of the clinic. Does not Involvement - San Jose accept walk-ins. Translation services in Spanish (408) 975-2763 available. www.aaci.org AACI’s Primary Care Health Clinic is a fully- San Mateo Medical Center licensed community clinic serving all ages. The www.sanmateomedicalcenter.org clinic provides comprehensive primary and Primary, pediatric and specialty care services preventive health care. Sliding scale fees are are available at: available for the uninsured. Coastside Clinic (650) 573-3941 Daly City Clinic (650) 301-8600 The Health Place - Los Gatos Other languages: Spanish. (408) 924-6506 South San Francisco Clinic: (650) 877-7070 San Jose State University's Nursing Program Other languages: Spanish. can help you with health concerns right in your Fair Oaks Clinic (650) 364-6010 own home. This service provides in-home Other languages: Spanish. nursing services for the frail elderly, including New Patient Hotline (650) 372-3200 blood pressure screening and monitoring. They provide consultation for agencies, clients, and caregivers, as well as education, and information and referral. For Los Gatos residents only.

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Indian Health Center of Santa Clara Valley Health Libraries, Stroke and (408) 445-3400 www.indianhealthcenter.org Disabilities Educational Resources This is a comprehensive health center that provides general medicine, dentistry, medical TIP: Health Resource Centers and Libraries nutrition counseling, and health education for offer a wide range of consumer health and American Indians. medical information via access to textbooks, journals, clipping fi les, Internet and audio- Pacifi c Free Clinic visuals. Many of these libraries are located in (650) 721-2786 local hospitals. Some materials are provided in http://pacifi c.stanford.edu other languages. These libraries are open to the Open on Saturdays from 8:30 a.m. A student- public. run clinic affi liated with Stanford University. Patients are seen on a fi rst come, fi rst serve basis, with follow up appointments scheduled as Health Libraries needed. They provide free health care services for adults in the East San Jose area with low- Avenidas Senior Center – Health Library income, no insurance, and/or low English pro- (650) 289 - 5400 fi ciency. Open to all regardless of immigration www.avenidas.org status. Other languages: Spanish, Vietnamese, Avenidas is a private, non-profi t agency Mandarin. helping mid-Peninsula seniors maintain their independence. Services include a health Palo Alto Medical Foundation library, and much more. Sutter Health Affi liate (888) 398-5677 Health Library and Resource Center www.pamf.org El Camino Hospital – Mountain View (650) 940-7210 RotaCare Bay Area, Inc. www.elcaminohospital.org (408) 379-8000 Mon. – Fri. 8:00 am - 5:00 pm www.rotacarebayarea.org El Camino Hospital – Los Gatos Free clinics located in San Jose and Gilroy. Call (408) 866-4044 for services and information. Mon. – Thurs. 9:00 am - 3:30 pm

Planetree Health Information Center- Cupertino Library (408) 446-1677 Ext. 3350 www.planetree-sccl.org Other languages: Varies by day; call to ask.

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Santa Clara Valley Medical Center rehabilitation. It provides information about Milton J. Chatton Medical Library the possible effects of stroke as well as types (408) 885-5650 of rehabilitation programs and how to get the The library offers information services related to most of the program you choose. It includes the delivery of health care, the training of health resources for help and information. Available in care personnel, clinical research, and consumer English and Spanish. health information. Hours are Mondays – Fridays from 8 a.m. to 1 p.m. Tuesdays 8 a.m. American Association of People with to 5 p.m. Disabilities (800) 840-8844 Silicon Valley Independent Living Center www.aapd.com Information and Referral Resource Library (408) 894-9041 American Physical Therapy Association TTY (408) 894- 9012 (703) 684-APTA - (800) 999-2782 www.svilc.org/ www.apta.org Provides access to anyone with a disability regardless of income to its collection of American Recreational Therapy Association hardcopy, electronic, audio, and video materials (601) 450-2872 regarding a wide range of disability-related www.atra-online.com issues. American Stroke Association Stanford Health Library Stroke Family Support Network (800) 295-5177 or (650) 725-8400 1 (888) 4-STROKE http://healthlibrary.stanford.edu 1 (888) 477-VIVE (Spanish) A free and open-to-the-public consumer health www.strokeassociation.org/ information library that provides scientiﬁ cally American Stroke Association is a division of based medical information about health and the American Heart Association. They provide health care. The main branch is located at resources for stroke data and information. They 211 Quarry Road. Branch ofﬁ ces located at publish the free “Stroke Connection” magazine. Ravenswood Family Health Center, Stanford Other languages: Spanish, Chinese, Care South Bay, and Stanford Cancer Center. Vietnamese. Services are provided on-site, on the phone and on their website. Other languages: Spanish, American Occupational Therapy Association Language Bank. (301) 652-6611 (800) 377-8555 TDD www.aota.org National Stroke and Disabilities Educational Resources American Speech-Language-Hearing Association (ASHA) Agency for Healthcare Research and Quality (800) 638-8255 1-800-358-9295 www.asha.org http://www.ahrq.gov/ Refers callers to Speech-Language Pathologists AHRQ’s free booklet, entitled “Recovering After who specialize in aphasia. a Stroke,” is designed to help stroke survivors and their families get the most out of post-stroke

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Brain Injury Association of America (703) 761-0750 Hospitals in San Mateo and Santa Brain Injury Information Center: Clara Counties (800) 444-6443 www.biausa.org San Mateo County Chartered State afﬁ liate Brain Injury Association of California Department of Veterans Affairs Palo Alto Health (661) 872-4903 Care System, Menlo Park Facilities www.biacal.org Main: (650) 493-5000 National Aphasia Association Kaiser Permanente Medical Centers (800) 922-4622 www.kaiserpermanente.org www.aphasia.org Kaiser Permanente - Redwood City Provides support and information for individuals Main: (650) 299-2000 and families living with aphasia. Admittance: (650) 299-3170 Rehab Dept: (650) 299-4741 National Institute of Neurological Disorders and Stroke Kaiser Permanente - South San Francisco (800) 352-9424 Main: (650) 833-2000 www.nih.gov Admittance: (650) 742-2318 Conducts, fosters, coordinates, and guides Rehab Dept: (650) 742-7226 research on the causes, prevention, diagnosis, and treatment of stroke. Mills-Peninsula Health Services Mills-Peninsula Medical Center - Burlingame National Stroke Association Main: (650) 696-5400 (800) 787-6537 Mills-Peninsula Health Center - San Mateo www.stroke.org Main: (650) 696-5400 Provides education, services and community- Rehab Dept: (650) 696-4310 based activities in prevention, treatment, www.mills-peninsula.org rehabilitation and recovery. Senior Focus-Wise and Well Heart Smart Program (650) 696-3660 A community-based, heart disease and diabetes TIP: The Joint Commission is the nation's health education program. predominant standards-setting and accrediting body in health care that focuses on improving San Mateo Medical Center the quality and safety of care provided by health Main: (650) 573-2222 care organizations. The Joint Commission's www.sanmateomedicalcenter.org Certiﬁ cate of Distinction for Primary Stroke Centers recognizes centers that make Sequoia Hospital - Redwood City exceptional efforts to foster better outcomes for Main: (650) 369-5811 stroke care. For the most updated list of Primary Rehab Dept: (650) 363-5690 Stroke Centers and Comprehensive Stroke www.dignityhealth.org/sequoia Centers visit: http://www.jointcommission.org/ or call (630) 268-4800. Seton Medical Center - Daly City Main: (650) 992-4000 www.setonmedicalcenter.org

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Hospitals in Santa Clara County O’Connor Hospital - San Jose Main: (408) 947-2500 Department of Veterans Affairs Palo Alto Rehab Dept: (408) 947-2709 Health Care System www.oconnorhospital.org Main: (650) 493-5000 Rehab Dept: (650) 493-5000, ext. 65593 Regional Medical Center of San Jose www.palo-alto.med.va.gov Main: (408) 259-5000 www.regionalmedicalsanjose.com El Camino Hospital - Los Gatos Main: (408) 378-6131 Saint Louise Hospital - Gilroy Rehab Dept: (408) 866-4059 Main: (408) 848-2000 www.elcaminohospital.org/rehab Rehab Dept. (408) 848-2000 Ext. 8662 The Rehabilitation Center Outpatient Program www.saintlouise.verity.org has a Day Treatment Program, as well as the Dysphagia Program (designed to treat patients Santa Clara Valley Medical Center with swallowing disorders), the Vestibular and Main: (408) 885-5000 Balance Disorders Program (treatment for Rehab Dept: (408) 885-2000 persistent dizziness and loss of balance), and www.scvmed.org the Spasticity Management Program. Physician referral is required. See ad on page ii. Santa Clara Valley Medical Center Stroke Education Classes El Camino Hospital - Mountain View (408) 885-2180 Main: (650) 940-7000 Therapy Gym or Day Room (location varies) Rehab Dept: (650) 940-7285 A rotating series of 8 classes is offered every www.elcaminohospital.org/ 2 weeks, Monday through Thursday from 4:00 to 5:00 p.m. These classes are speciﬁ cally Good Samaritan Hospital - San Jose designed for patients in the inpatient stroke Main: (408) 559-2011 unit and in the acute hospital. Outside visitors Stroke Center: (408) 559-2175 are welcome. The material is very basic. The Rehab at Mission Oaks Campus: eight topics may vary. The material is most (408) 358-5689 appropriate for persons with brand new strokes www.goodsamsanjose.com who have not yet been discharged from a medical center. Kaiser Permanente Medical Centers www.kaiserpermanente.org Stanford Hospital and Clinics Kaiser Permanente - Santa Clara Main: (650) 723-4000 Main: (408) 851-1000 Neurology Clinic: (650) 723-6469 Rehab Dept: (408) 530-2900 Stroke Center: (650) 723-4448 Rehab Dept: (650) 723-6701 Kaiser Permanente - San Jose http://strokecenter.stanford.edu Main: (408) 972-3000 Rehab Dept: (408) 972-7160

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Caregiver Connections Selected Readings, Magazines and www.caregiver.org/newsletter Newsletters Caregiving policy digest published twice monthly briefi ng on current federal and state legislation, new programs and funding initiatives TIP: Contact your local library to learn about for long-term caregiving. Connections published library-sponsored programs for your community. monthly focusing on issues and information The two following organizations deliver books to important to family caregivers. your house free of charge! PlaneTree Health Library www.planetree-sccl.org Books Aloud, Inc. An e-newsletter from the nonprofi t Planetree Dr. Martin Luther King Jr. Library Health Library with health related “News you (408) 808-2613 can use” and local events. Link to subscribe www.booksaloud.org is on the website. Archived newsletters also Maintains a free loan library of recorded available. books on tape cassettes. Contains fi ction and non-fi ction for visually, physically, or learning Pacifi c Stroke Association disabled people of any age. Tapes are mailed (650) 565-8485 free of charge. www.pacifi cstrokeassociation.org Free monthly online newsletter and resource Palo Alto City Library Home Connection directory for stroke survivors and caregivers in (650) 329-2426 Santa Clara and San Mateo Counties. Residents of Palo Alto may have books, large print books, magazines, and videos delivered San Francisco Greater Bay Area Stroke to them if there is no other way to obtain this Resource Directory material. American Stroke Association (510) 903-4050 Community resources for stroke survivors and Resource Booklets and Newsletters caregivers.

Aphasia Handbook of the National Aphasia San Mateo County Commission on Aging Association Help at Home Directory (800) 922-4622 (650) 573-3910 www.aphasia.org www.smchealth.org/helpathome "The Aphasia Handbook : A Guide for Stroke Available on the website as a printable .pdf ﬁ le. and Brain Injury Survivors and Their Families" For a print copy to be mailed, call (650) 573- is a publication of the National Aphasia 2643. Association. The Aphasia Handbook is an essential resource for people with aphasia and their families. Available for purchase via their website. Email newsletter may also be subscribed to.

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Sourcewise Brain Attack: Danger, Chaos, Opportunity Senior Services Directory and Empowerment (2001) Paulina Perez, (408) 350-3200 Cutting Edge Press. www.mysourcewise.com Providing adults and their caregivers in Santa Don’t Pull the Plug (2002) Thomas Matola, Clara County with the tools needed to navigate PhD & Roberta Johnson, JD, Intrepid Press. health and life options. Community resource information. Online resource directory and Family Guide To Stroke (1994) Dr. Louis e-Newsletter. Caplan, Dr. Mark Dyken, and Dr. Donald Easton: American Heart Association. Stroke Connection Magazine (800) 553-6321 American Stroke Association Healing into Possibility: The (888) 478-7653 Transformational Lessons of a Stroke www.strokeassociation.org (2009) Alison Bonds Shapiro. H.J. Kramer, Inc. Free digital health education and outreach publication about stroke for stroke families. Helpmates: Support in Times of Critical Provide your email to receive, read online, or Illness (1991) Cole, Harry A. Westminster/John print. Knox Press

Stroke Smart Magazine Highs, Lows and Plateaus, A Path to Recovery National Stroke Association from Stroke (2014). www.strokesmart.org Anne Jacobs, Author House Free bimonthly publication about stroke for How to Conquer the World With One Hand… stroke survivors and their families. And an Attitude (1999) Stephanie Mensh and Paul E. Berger. Positive Power Publishing. Live or Die, A Stroke of Good Luck (2010) Books Richard Burns. D&N Books, CA. A Stroke of Genius: Messages of Hope and Living with Stroke: A Guide for Families Healing From a Thriving Stroke Survivor 4th Edition (2011) Dr. Richard Senelick, Dr. (2001) Sandy Simon, Cedars Group Peter Rossi, and Karla Dougherty. Thomson Delmar Learning. After a Stroke: 300 Tips for Making Life Easier (2005) Cleo Hutton, RN. Locked-In: A Young Woman’s Battle with Demos Medical Publishing. Stroke (1996) Judy Mozersky. Oxford University Press, Canada. “After Words" (Documentary) My Stroke of Luck (2002) Kirk Douglas, Requests for the ﬁ lm should be made to Vincent HarperCollins Publishers, New York. Straggas at [email protected]. My Year Off: Recovering Life After a Stroke Aphasia, My World Alone (1979; 1986) Helen (1998) Robert McCrum. W.W. Norton and Harlan Wulf. Wayne State Univ. Press. Company, Inc. On Being Struck By A Stroke (2000) E. B. Jelks.

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One-Handed in a Two-Handed World, Third The Stroke Book (1993) Arthur Ancowitz, MD. Edition (2007) Tommye-Karen Mayer. Prince- William Morrow and Company, Inc., New York. Gallison Press. When Someone You Love Has A Stroke Recovering At Home after a Stroke: A (1995) Marilyn Larkin and Lynn Sonberg. Practical Guide for You & Your Family (1994) Dell Publishing Company. Florence Weiner, Mathew Lee, and Harriet Bell. The Body Press/Perigee. Where is the Mango Princess? (2000) Pathways Moving Beyond Stroke and Cathy Crimmins. Alfred A. Knopf, New York. Aphasia Susan Adair Ewing, MA, CCC and Beth Pfalzgraf, MA, CCC. Wayne State University Press, Detroit.

Return to Ithaca (1977) Barbara Newborn. Element Publishing.

Second Opinions (2000) Jerome Groopman, M.D. Viking/Penguin Books.

Striking Back at Stroke: A Doctor-Patient Journal (2003) Cleo Hutton, Louis R. Caplan, MD. Dana Press.

Stroke and the Family: A New Guide (2004) Joel Stein, MD. Harvard University Press.

Stroke of Luck: The Life, Crisis and Rebirth of a Survivor of Stroke (1999) Howard Rocket and Rachel Sklar. Hushion House.

Stroke: Your Complete Exercise Guide (1993) Neil F. Gordon, MD, PhD, MPH. Human Kinetics Publishers.

Ted’s Stroke: The Caregiver’s Story (1988), Ellen Paullin. Seven Locks Press.

The Best of the Stroke Connection Magazine (1994) American Heart Association, Dallas American Heart Association, Dallas

The Diving Bell & The Butterﬂ y (1998) Jean-Dominique Bauby. Vintage Books. Film also available.

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Brain Aneurysm Foundation Websites and Help Lines www.bafound.org Educational Resources including webinars, videos and article links. 211 Dial from any phone to be connected with Brainline resources in either San Mateo or Santa Clara www.brainline.org Counties. Resource specialists provide free Resources for preventing, treating and living non-emergency community, health and disaster with traumatic brain injury (TBI). information and support. Other languages: multiple. California Department of Rehabilitation ADA National Network (916) 324-1313 Voice www.adata.org/adapacifi c.org (916) 588-5807 (TTY) www.adapacifi c.org www.rehab.cahwnet.gov A public site for getting answers to questions about disability laws. Center for International Rehabilitation American Stroke Association Research Information and Exchange (CIRRIE) (800) 553-6321 (716) 844-8638 http://www.strokeassociation.org/STROKEORG/ Locate international research in all areas of A service coordinated by the American Stroke rehabilitation. Association. Provides information regarding Center on Knowledge stroke, how it affects the lives of stroke survivors Translation for Disability and Rehabilitation and their families, and how to fi nd a support Research group and how to subscribe to the Stroke (800) 266-1832 Connection Magazine. www.ktdrr.org Americans with Disabilities Act (ADA) and The Center makes it easier to fi nd, understand, Americans with Disabilities Act Information and use the results of research that can make Line (U.S. Department of Justice-Civil Rights a positive impact on the lives of people with Division) disabilities. (800) 514-0301 (Voice) (800) 514-0383 (TDD) www.ada.gov Clinical Trials ADA specialists are available to provide ADA www.clinicaltrials.gov information and answers to technical questions Provides regularly updated information about on Monday, Tuesday, Wednesday, and Friday federally and privately supported clinical studies from 9:30 a.m. to 5:30 p.m. or on Thursday from of human participants. 12:30 p.m. to 5:30 p.m. (Eastern Time). Other languages: Spanish. Different Strokes Aphasia Hope Foundation www.differentstrokes.co.uk/ www.aphasiahope.org For younger stroke survivors. Their mission is to promote research into the prevention and cure of aphasia and to ensure Disability Resources, Inc. – California all survivors of aphasia and their caregivers www.disabilityresources.org/CALIFORNIA.html are aware of and have access to the best Extensive list of links to nonprofi t and treatments available. Services in Spanish government agencies serving people with available through the website. disabilities in California. www.Pacifi cStrokeAssociation.org [email protected] – (650) 565-8485 15 CHAPTER 2: HEALTHCARE RESOURCES AND INFORMATION

Disability Benefi ts 101 organization which serves students who cannot www.db101.org read standard print effectively because of Tools and information on health coverage blindness, visual impairment, dyslexia or other benefi ts and employment. learning challenges. Eldercare Locator National Alliance for Caregiving www.eldercare.gov http://www.caregiving.org/resources/ (800) 677-1116 The National Alliance for Caregiving is a Nationwide information on community non-profi t coalition of national organizations assistance for seniors. focusing on advancing family caregiving through Other languages: Spanish. research, innovation, and advocacy. They also offer a variety of materials to support family Government Offi ce on Disability caregivers, ranging from booklets and tip sheets www.disability.gov to webcasts and conference materials. Mayo Clinic Division of Cerebrovascular National Council On Aging Diseases and Stroke Education. (800) 677-1116 (202) 479-1200 HICAP, Medicare Counseling Program www.ncoa.org (800) 434-0222 or (650) 627-9350 www.cahealthadvocates.org/HICAP/ National Institute of Neurological Disorders Provides free Medicare counseling and and Stroke advocacy. Assists benefi ciaries with Medicare http://www.ninds.nih.gov/disorders/stroke/ billing, fi ling of claims and any questions about stroke_rehabilitation.htm supplemental insurance, including Medi-Cal Provides information on stroke and its effects, and prescription drug coverage. Local services rehabilitation, preventing another stroke, and offered by: resources. San Mateo County National Rehabilitation Information Center Self Help for the Elderly (800) 346-2742 (650) 627-9350 www.naric.com Santa Clara County Disability and rehabilitation oriented information Sourcewise.org organized in a variety of formats designed to (408) 350-3200 make it easy for users to fi nd and use.

Internet Stroke Center National Resource Center for Parents with www.strokecenter.org Disabilities - Through The Looking Glass Non-proﬁ t educational service to advance (800) 644-2666 - (510) 848-1112 understanding of stroke research and provide www.lookingglass.org/ current information about stroke. Includes Links to hundreds of websites related to Stroke Trials Registry, a collaborative project parenting with a disability; exclusive publications that connects investigators and patients. regarding parents with disabilities and their families. Learning Ally (650) 493-3717 www.learningally.org Learning Ally is a nonproﬁ t volunteer

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Network of Care Sourcewise (formerly San Mateo County Council on Aging Silicon Valley) www.sanmateo.networkofcare.org www.mysourcewise.com Online directory of services related to aging, disabilities, caregiving and more. Stroke Awareness Foundation Santa Clara County (408) 961-9815 www.santaclara.networkofcare.org www.strokeinfo.org Online directory of health services, library news and more. Stroke Network www.strokenetwork.org One-Handed Woodwinds Program Provides on-line support to adult stroke www.onehandwind.unk.edu survivors and their caregivers. A Caregivers A program of the University of Nebraska, to Handbook can be downloaded free. make one-handed woodwind instruments available to permanently disabled individuals. Stroke Survivor Strategies Our Parents stroke-survivor-strategies.blogspot.com https://www.ourparents.com/assisted_living/ Gadgets, tips and tricks to cope with challenges california after a stroke. Blog posts include information on Our Parents is a free and unbiased service personal care, practical ideas for shopping and focused on helping families with aging parents chores, safety, exercise and communication. fi nd the best senior care solution that meets their loved one’s unique needs, be it an in- Well Spouse Association home caregiver, an assisted living facility, or a Northern California Contact: (408) 879-0123 nursing home. www.wellspouse.org Pediatric Stroke Well Spouse is a national, not-for-profi t www.kidshavestrokes.org membership organization which gives support to wives, husbands, and partners of the chronically Real Time Health ill and/or disabled. www.realtimehealth.com/ A digital health network, specializes in patient World Institute on Disability narrative communication. First-hand stories of (510) 225-6400 those who have been diagnosed with stroke www.wid.org and other medical conditions improves overall International news and information on understanding of what it is like to live with stroke independent living, employment, and media and on a daily basis. Pacifi c Stroke Association was the arts. proud to partner with Real Time Health to create two segments on stroke: Stroke in Mid-life and Stroke in Later Years. Both are available online or via the Real Time app.

SMC-Connect www.smc-connect.org Online searchable database of services available in San Mateo County.

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Pacifi c Gas & Electric Company Housing Adaptation and Maintenance (800) 743-5000 (PG&E Customer Service) www.pge.com/customer_service/ PG&E offers information on fi nding ways to pay 101 Mobility utility bills, to weatherize homes, and to fi nd 408-724-5081 other assistance regarding energy needs. Other sanjose.101mobility.com languages: Spanish. We provide stairlifts, platform lifts, ramps, autolifts, patient lifts and more. We are Rebuilding Together dedicated to improving your quality of life, and Silicon Valley Offi ce: (408) 578-9519 you can count on us to go the extra mile to www.rebuildingtogethersv.org accomplish that goal. Free in-home evaluations. Peninsula Offi ce: (650) 366-6597 www.rebuildingtogetherpeninsula.org Aging Life Care CA In partnership with the community, they (650) 654-1510 rehabilitate the homes of low income www.alcca.org homeowners with disabilities and the elderly Senior CONCIERGE Services: Fostering so that they may live in warmth, safety and comfort, independence, and integrity of our independence. All work is done free of charge. one-on-one relationships with our clients. Social engagements, shopping, escorted Seniors At Home (Jewish Family and transportation, pet care, home organization- Children’s Services of the Peninsula) customized to your lifestyle and desires. (650) 688-3000 – (415) 449-3777 Avenidas Family Caregiver Services www.seniorsathome.org (650) 289-5400 In addition to homecare services, Seniors At www.avenidas.org Home also provides information and referral, Avenidas is a private, non-profi t agency care management, consultation, home-delivered helping mid-Peninsula seniors maintain their meals and house cleaning. independence. Services include minor home repairs, and much more. Shower Bay (831) 607-8885 Center for Independence of Individuals With www.ShowerBay.com Disabilities [email protected] San Mateo County Shower Bay is a safe and portable shower (650) 645-1780 designed for wheelchair users and others with www.cidsanmateo.org mobility limitations. Shower Bay eliminates Provides housing access evaluations and dangerous wet-environment transfers and offers modifi cations. a true shower experience without having to do expensive renovations. The unique design Heart of the Valley - Services for Seniors allows for quick assembly in any room of the (408) 241-1571 home. No more bed baths. See ad on page 23. www.servicesforseniors.org In-home support assistance includes handyman services and yard work. Other services are escorted transportation, liaison services, and information and referral. www.Pacifi cStrokeAssociation.org [email protected] – (650) 565-8485 18 CHAPTER 3: INDEPENDENT LIVING

Meals on Wheels Meals and Nutrition This program delivers daily nutritious meals and a friendly visit to hundreds of homebound seniors and disabled adults in San Mateo and CALL Primrose Santa Clara Counties. Ethnic meals may be (650) 342-2255 available. http://www.callprimrose.org/ • Meals on Wheels (San Mateo County) Non-profi t food pantry providing grocery (650) 726-9056 (Coastside – Spanish) assistance to families and individuals in need. www.seniorcoastsiders.org Serving residents of the cities of San Bruno, Millbrae, Burlingame, San Mateo, Foster City, (650) 738-7350 (Pacifi ca) Hillsborough, Belmont, and San Carlos. • www.cityofpacifi ca.org/depts/senior_ Daly City Senior/Adult Services at services/meals_on_wheels/default.asp Doelger Center • (800) 675-8437 (Belmont to Daly City) (650) 991-8012 • (650) 323-2022 (San Carlos to E. Palo Alto) www.doelgercenter.com www.penvol.org/mealsonwheels The program offers an environment promoting Other languages: Spanish wellness and lifelong learning for senior adults from Daly City and surrounding communities. Meals on Wheels/Sourcewise Services include daily hot lunches at the (Santa Clara County) Doelger Café. Other languages: Spanish, (408) 350-3200 option 4 Mandain and Filipino. www.mysourcewise.com Other languages: Spanish. TIP: Think of how to use household objects in Meals on Wheels/The Health Trust new ways. A pizza cutter can be used in place (Santa Clara County) of a knife to easily cut greens for a salad. “Cord www.healthtrust.org/services/mow.php stops” available at local fabric and craft stores (800) 505-3367 or (408) 961-9870 are a great device to use for shoes, sweatpants Other languages: Spanish. draw strings, etc. Samaritan House- San Mateo County TIP: Some of the organizations listed (650) 347-3648 in Chapter 7: Resources for Caregivers www.samaritanhouse.com and Chapter 3: Independent Living offer Hot nutritious meals and bags of food are grocery shopping services and light meal provided to clients daily. Special programs preparation. Also, some supermarkets offer include food delivery to the elderly and the the service of online grocery buying. They may disabled. Other languages: Spanish. provide special help for people with disabilities.

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Second Harvest Food Bank Operation Brown Bag Return to Driving Plan Santa Clara County (408) 266-8866 San Mateo County (650) 610-0800 One of the fi rst activities most stroke survivors www.SecondHarvestFood.org wish to return to is driving. Most physicians Operation Brown Bag members receive report stroke to the DMV and as a consequence a weekly supplemental bag of groceries your driver’s license might be suspended. It is distributed at sites throughout San Mateo & highly recommended that the stroke survivor Santa Clara Counties. Available to seniors over talk to his/her doctor before going back to 60 or low-income disabled individuals over the driving. age of 55. Other languages: Spanish. • If you are notifi ed by the DMV that your Shopping Assistance for Homebound driver’s license was suspended, a driver’s Seniors (SASH) – San Mateo County evaluation will be required. A detailed www.mills-peninsula.org/about/food.html description of this evaluation and training The program matches seniors with volunteers process is set forth below. who grocery shop for them. Ask for the SASH • If your driver’s license was not suspended, coordinator in your area: it is highly recommended that the stroke Belmont (650) 595-0783 survivor talk to his/her doctor and be Burlingame, Foster City, San Mateo: evaluated by a professional evaluator (650) 522-7494 before going back to driving. This Resource Millbrae (650) 259-2370 Directory provides a listing of several Pacifi ca (650) 359-4004 evaluators. See page 22. Redwood City (650) 780-7274 (Spanish • If the stroke survivor has left-sided neglect, available) even if his/her driver’s license was not San Bruno (650) 877-0731 suspended, it is of paramount importance San Carlos (650) 802-4384 for him/her to be seen by a neurologist and South San Francisco (650) 829-3820 receive driver training before he/she starts Waiters on Wheels driving again. Left-sided neglect is more Palo Alto and San Mateo (650) 366-3366 common in people with right hemisphere San Francisco (415) 452-6600 brain injury. This Resource Directory South Bay (408) 359-2058 provides a listing of several evaluators. See www.waitersonwheels.com page 22. Meal delivery services. There is a fee for the service. Serves many cities in the bay area.

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The following instructions apply for those 8. Following the evaluation, you should use individuals who have been notifi ed by DMV that a driving instructor for training. their driver’s license has been suspended: 9. After the training and with a driving 1. Obtain a prescription from your doctor permit, practice driving with a friend or for a driving evaluation by a professional family member, using adaptive equipment if evaluator. necessary, in your own vehicle. 2. Have your doctor complete the 10. Work with the DMV safety offi cer (Driver Department of Motor Vehicle (DMV) Driver Safety Offi ces phone numbers are below) Medical Evaluation Form-DMV form DS-326. to schedule an appointment for a driving This form can be requested from your local test with the DMV. If adaptive equipment is DMV offi ce or you can download it at www. needed, be sure it is installed prior to the dmv.ca.gov. test. The driving test for individuals with 3. On form DS-326, you may check boxes disabilities is longer and evaluators may that request a permit to allow you to practice conduct the test on any route. driving with a licensed evaluator or instructor DMV Drivers Safety Offi ces and/or to drive with any licensed driver over www.dmv.ca.gov 25 years of age. DMV Driver Safety Offi ces are for those drivers 4. Return the completed form DS-326 to requesting administrative hearings or scheduled DMV via Certifi ed Mail. for departmental re-examinations. San Jose - (408) 229-7100 (Spanish 5. After the DMV receives this form, they will available) notify you for a re-examination. This takes San Francisco - (415) 557-1170 (Spanish place in the Safety Offi ce of the DMV. The available) desired outcome of this evaluation is to obtain Oakland - (510) 563-8900 (Spanish a temporary permit allowing you to drive available) with a licensed evaluator or instructor, or if requested, any licensed driver over 25 years Identifi cation Placard for the Disabled of age with a licensed evaluator or instructor, (800) 777-0133 or if requested, any licensed driver over 25 www.dmv.ca.gov years of age. You may be eligible for disabled person license 6. Once you have been notifi ed by the plates and/or a parking placard if you are DMV, contact a driving instructor/evaluator permanently or temporarily disabled. You must: to schedule an evaluation. This Resource • Complete and sign an Application for Booklet provides a listing of several Disabled Person Placard or Plates (REG195 evaluators. - available online). • Have a licensed physician, surgeon, 7. With a prescription from your doctor and physician’s assistant, nurse practitioner, or a driving permit, the evaluator will conduct an certifi ed midwife sign the medical providers evaluation of your driving abilities. Fees vary Certifi cation of Disability portion of the by provider. The driving evaluator will then: application. • provide a written evaluation • For a Temporary Placard, include the fee. • recommend the needed hours of driver • Mail the original application to the address training on the form. You will receive your parking • recommend adaptive equipment and/or placard approximately two weeks after you modifi cation of your automobile submit the completed form.

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Adaptive Driving Evaluators Veterans Administration Palo Alto Health Care System and Trainers (650) 493-5000 ext. 1-65439 Driver training and evaluations for veterans only. Adaptive Driving Services (408) 984-7949 Specialized occupational therapy clinical evaluations. Clinical and behind the wheel assessment. Covers the bay area from Chico to Monterey. Adaptive driving equipment checkouts. Car evaluations only.

Adaptive Driving Aid TIP: “AAA Roadwise Review: A Tool to (800) 371-4243 Help Seniors Drive Safely Longer” is a In-vehicle driver training and evaluations for scientiﬁ cally validated screening tool developed people with disabilities. by AAA and noted transportation safety researchers. Available free on-line at www. Association for Driver Rehabilitation aaafoundation.org/roadwise-review-online or Specialists (ADED) on a CD-ROM available for a small fee, this (866) 672-9466 tool allows seniors to measure in the privacy www.aded.net of their own home the eight functional abilities Assists individuals in ﬁ nding driving training shown to be the strongest predictors of crash programs in their area. Also serves as a risk among older drivers. To purchase a copy resource for adapted auto equipment. of the CD call: 1-800-922-8228 or go to www. Other languages: Spanish. csaa.com

Forty-Niner Driving Traffi c School (650) 400-9801 www.49erdrivingschool.org Driver training, evaluation and referrals for vehicle modifi cation. TIP: For those with aphasia, a communication Mills-Peninsula Health Services aid can be useful to carry with you in the car or (650) 696-4315 wallet. Sample wording: “I have aphasia. This www.millspeninsula.org means I have diffi culty talking, understanding Schedules driver evaluations. Schedulers conversations, reading and writing, particularly speak Spanish, driving instructors do not. when under pressure. You can help by speaking clearly, taking things slowly and The Safe Driver – Driver Rehabilitation giving me time.” Specialists Contact: Marc Samuels, OT, CDRS You might want to also include your name and Certifi ed Driving Rehabilitation Specialist contact information. Look online for “aphasia (650) 771-2797 wallet cards” for additional ideas and formats. www.TheSafeDriver.com

www.Paciﬁ cStrokeAssociation.org [email protected] – (650) 565-8485 22 Connect With What Matters Being there makes a di! erence It could be a simple trip to the mall, a ride to the movies or just a visit to a friend’s home. The little things in life can make a big di! erence. It’s why MobilityWorks has been helping people connect with who and what matters most since 1997. As the nation’s largest provider of accessible vehicles, we o! er: • Minivans, full-size vans and SUVs • The latest in adaptive technology • Complete maintenance and service • Financing options to " t your needs • Rental vans Rent 3 Days ... Two Locations to Serve You # Get 4th Day Free Burlingame Santa Clara #Rental must be for 4 consecutive days and 890 Cowan Rd., Suite B 1245 Laurelwood Rd. on one invoice. Pre-scheduled appointment Burlingame, CA 94010 Santa Clara, CA 95054 required. O! er valid at the Burlingame and 650-692-8800 408-988-1926 Santa Clara locations only. O! er expires 12/31/17. Limit one coupon per customer. www.mobilityworks.com

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TIP: Regional Transit Connection Discount Transportation Services Cards for Seniors and Passengers with Disabilities The purpose of this program is to provide Public and Paratransit Transportation eligible individuals with fare discounts as mandated by state and federal law. With a The Americans with Disabilities Act (ADA) RTC Discount Card, persons with qualifying requires that transit agencies make their disabilities and senior citizens (65 or over) services accessible to people with disabilities are entitled to a reduced fare on ﬁ xed-route including the availability of paratransit service. bus, rail and ferry systems throughout the San Most transportation systems in the Bay Area are Francisco Bay Area. Call your local transit accessible. agency for details.

Paratransit service is a “safety net” for people who, due to their disability, are unable to ride Santa Clara County regular buses and trains some or all of the time. It is generally a shared service that must Santa Clara Valley Transportation Authority be reserved at least one day in advance. The (VTA) service picks you up at your place of residence. www.vta.org Riders who need extra help may bring an Customer Service at (408) 321-2300 attendant with them at no additional charge. TTY call (408) 321-2330 Fares vary from county to county. Other languages: Spanish.

Eligibility is based upon functional ability to use VTA Access Paratransit regular public transportation. Eligibility is not (408) 321-2300 or TTY (408) 321-2330 based on age or inability to drive an automobile, http://www.vta.org/getting-around/paratransit/ or income. Please note that having a medical accessibility-paratransit-service condition or a disability does not automatically This is the paratransit service for the Valley qualify you for paratransit services. Transportation Authority. Mobility information and rider’s guides are available to download. The eligibility process may consist of an in- Contact them for details about initiating the person interview at an eligibility certifi cation eligibility certifi cation process. Clients must be offi ce where your completed application pre-enrolled to use this service. VTA Access including licensed physician’s verifi cation of will advise customers regarding the service disability is reviewed. It takes up to 21 days hour availability for requested trips. Other from the date of your interview to receive notice languages: Spanish, Chinese and Vietnamese. of eligibility. To request additional information and an application form contact your local paratransit agency. See details below.

TIP: A feeling of conﬁ dence can be achieved when out with your car, using new smart phone and tablet apps such as: Find My Car Smarter, Take Me to My Car, and Where Did I Park. Check the iTunes Apple Store or Google Play for apps that are available either for free or at a low cost.

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San Mateo County V + B Transportation (408) 937-6135 Redi-Wheels and RediCoast - Paratransit www.vbtransport.com (650) 508-6241 Provides transportation services funded under (650) 366-4856 to request a brochure or the state Medicaid/Medi-Cal. download from the website. Other languages: Spanish. www.samtrans.com/accessibility The San Mateo County Transit District provides For Santa Clara County only Redi-Wheels paratransit service on the bayside of the county and RediCoast on the coastside. Avenidas Senior Center (Road Runners) Clients must be pre-enrolled to use this service. Transportation Service Service is available 7 days a week. (650) 940-7016 www.avenidas.org San Mateo County Transit District Provides assisted, door-to-door transportation (SamTrans) up to 5 times per week to the lunch program at 1-800-660-4287 - (650) 508-6202 the downtown Senior Center, once per week www.samtrans.com to grocery shopping in the Palo Alto / Stanford Sam Trans has a travel training program area, and daily to the Senior Day Health Center. to show people with disabilities how to use the regular ﬁ xed-route buses or to ride on Community Services Agency Serving CALTRAIN. It is free of charge and self-paced. Mountain View, Los Altos & Los Altos Hills Using this program will not affect your ability to (650) 968-0836 use paratransit. www.csacares.org Provides limited escorted transportation through Other Transportation Options staff, volunteers and contract services to residents of Mountain View, Los Altos and Los TIP: Check the organizations listed under Altos Hills who qualify for services. “Resources for Caregivers” in Chapter 7. Many Other languages: Spanish. of them provide transportation services for Heart of the Valley seniors and people with disabilities. Also, many (408) 241-1571 senior centers provide transportation assistance www.servicesforseniors.org/ for homebound seniors and people with Provides escorted transportation to people disabilities. Contact your local senior center! age 59 and up. Limited service area within Santa Clara County. Services are not ongoing MV Transportation and require a 7-day notice. Call for zip code (408) 292-3600 eligibility and fees. www.mvtransit.com MV provides transportation services funded TIP: Volunteering is a great way for stroke under the state Medicaid/Medi-Cal Program. survivors to have an active life, share Service is available for non-emergency medical experiences with others and make life as trips and requires pre-approval. Private pay normal as possible after stroke. Most not-for- also accepted. proﬁ t organizations and senior centers are always looking for volunteers!

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RoadRunners El Camino Hospital (650) 940-7016 Travel https://elcaminohospital.org/services/ roadrunners-transportation Volunteers provide door-to-door escorted Access-Able Travel Source transportation for any location Monday through www.access-able.com Friday within a 10-mile radius of El Camino An information service for travelers with Hospital, Mountain View, or 8-mile radius from disabilities. the Los Gatos location. The client may schedule Access Northern California a ride for any purpose 24 hours in advance. A www.accessnca.org fee is charged based on distance. Nonprofi t organization that provides online information about tourism, recreation and For San Mateo County Only resources in northern California. California Department of Parks & Recreation FISH (Friends in Service to Humanity) (916) 445-8949 for accessibility information (650) 593-1288 (Belmont, Redwood City, and (916) 653-8148 for Human Rights Offi ce San Carlos) www.parks.ca.gov/parkindex Provides FREE volunteer transportation On this user-friendly website you can fi nd assistance for medical appointments within information about accessible features in state each tri-city area. Limited wheelchair accessible parks. vehicles. Service is free. Call 2 full business days in advance. Environmental Traveling Companions (ETC) (415) 474-7662 Get Up & Go Senior Transportation Services www.etctrips.org/ Program (Peninsula Jewish Community This non-profi t organization provides outdoor Center) adventures and education programs for http://www.pjcc.org/learn/older/getupandgo.html people with disabilities and economically Get Up & Go provides door-to-door, wheelchair- disadvantaged youth. Experience with water accessible transportation services every rafting, sea kayaking or cross-country skiing Monday, Tuesday, and Friday for older adults adventures. to medical appointments, grocery shopping, Life on Wheels - The Active Wheelchair and personal errands within San Mateo User County. Escorts are available if requested. Two www.lifeonwheels.org/ Wednesdays a month, seniors are brought to Life on Wheels addresses the misconceptions the PJCC for a socialization program. Rides people bring to their experience of disability. must be scheduled by the Wednesday of the Book available for purchase. week before your ride. Cost is $6/roundtrip. MobilityWorks - Santa Clara (408) 988-1926 Need-A-Ride MobilityWorks - Burlingame (650) 462-0853 (650) 692-8800 Transportation for ambulatory seniors. Serves www.mobilityworks.com Palo Alto to San Mateo. Call before 5:00 p.m. MobilityWorks is a leading retail sales and for next day service. There is a fee for this service provider of wheelchair accessible service. vehicles. Through our national network of 67

www.Pacifi cStrokeAssociation.org [email protected] – (650) 565-8485 26 CHAPTER 3: INDEPENDENT LIVING sales centers, we have the largest inventory California Department of Rehabilitation of vehicles, along with other products that www.dor.ca.gov improve mobility. And through our personalized Assists Californians with disabilities to approach, we work with each customer so that obtain and retain employment and maximize they receive the best solution for their needs. their ability to live independently in their We believe every person deserves to be communities. DOR provides: counseling and connected to who and what matters most in their guidance, referrals and assistance to get lives. See ad on pages 23 and 31. services from other agencies, job search and placement assistance, vocational and other New Mobility training services, diagnosis and treatment of (888) 850-0344 physical and mental impairments, on-the-job www.newmobility.com/ or personal assistance services, interpreter Monthly magazine that covers a wide range of services, rehabilitation and orientation/ disability issues including articles on travel and mobility services for individuals who are blind, sports. occupational licenses, tools, equipment, initial Wheelchair Getaways stocks and supplies, technical assistance for (800) 642-2042 self-employment, and rehabilitation assistive www.wheelchairgetaways.com/ technology, among other services. This company rents wheelchair/scooter- San Mateo County accessible vans in all 48 states as well as Menlo Park Branch: (650) 688-6380 Hawaii and Puerto Rico by the day, week, and Translation services in Spanish available. month or longer. No delivery or pickup. San Bruno Branch: (650) 737-2606 Translation services in Spanish available. Vocational Rehabilitation, Education San Mateo Branch: (650) 358-4180 and Employment Translation services in Spanish available. Santa Clara County AXIS Dance Company San Jose District: (408) 277-1355 (510) 625-0110 Translation services in Spanish available. www.axisdance.org Piedmont Hills Branch: (408) 254-5750 This dance company has created an exciting Translation services in Spanish available. body of work developed by dancers with and Gilroy Branch: (408) 848-1345 without disabilities. They are paving the way for Other languages: Spanish. a powerful and inclusive dance form, “physically integrated dance”. Gate Path (650) 259-8500 Books Aloud, Incorporated http://www.gatepath.org/ (408) 808-2613 Gatepath is committed to ensuring and www.booksaloud.org expanding opportunities for adults with special Maintains a free loan library of recorded needs to reach their greatest potential and books on tape cassettes. Contains fi ction and become successful and productive members non-fi ction for visually, physically, or learning of the community. Services include vocational disabled people of any age. Tapes are mailed assessment and training, individual and group free of charge in both directions. Limited job placement, and courses in social skills, materials available in Spanish. educational enrichment, personal health, safety, and community involvement.

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Peninsula Family Service (650) 574-6438 (650) 403-4300 Assistive Technology Center www.peninsulafamilyservice.org (650) 574-6698 “Helping mature workers get back in the Provides support services and accommodations work force.” Available for San Mateo County to students with verifi ed physical, psychological residents aged 55 and above. Provides career and specifi c learning disabilities. counseling and on-the-job training. De Anza College Other languages: Spanish. (408) 864-8407 www.deanza.edu/dsps Services include registration and on-campus Colleges assistance, counseling and advisement, interpreting and captioning services, notetaking Most local colleges have disabled students services, tutor referral, adaptive equipment and programs and services. Check their course assistive technology, campus and community listings and programs! Below you will fi nd referral, and transition planning. information about some of these programs. Evergreen Valley College (408) 270-6447 Cañada College www.evc.edu/ (650) 306-3259 Services include specialized counseling, www.canadacollege.edu/disabilityresource classroom support, test-taking assistance, priority center/ registration, ASL interpreters and captioners, During the academic year, Canada College tutoring, alternate media formats, individualized provides students with documented instruction and fi tness. disabilities academic support and reasonable Foothill College accommodations as defi ned by the Americans Disability Resource Center with Disabilities Act (ADA). Other languages: (650) 949-7017 Spanish. Adaptive Learning Division “Transition to City College of San Francisco Work” Disabled Students Programs and Services (650) 949-7103 (415) 561-1001 www.foothill.edu/drc (415) 561-1005 The Transition to Work Program (TTW) is a http://www.ccsf.edu/dsps 12-month vocational program designed for Classes are designed for stroke survivors to students with disabilities who can function improve overall communication skills in a group independently at the college. Acceptance is setting. Tasks include structured listening, based on assessment and evaluation by staff. speaking, reading and writing exercises, as well Gavilan College as informal conversation activities. Participants Disability Resource Center are grouped according to ability. Classes are (408) 848-4767 taught by licensed speech pathologists. Classes www.gavilan.edu/drc are non-credit, no fee. WorkAbility III Program - Job Placement Center. College of San Mateo Provides job readiness and job placement Disabled Students Programs & Services for students eligible for the Department of www.collegeofsanmateo.edu/dsps Rehabilitation Services. Responds to the needs of local employers by matching interests, skills and

www.Pacifi cStrokeAssociation.org [email protected] – (650) 565-8485 28 CHAPTER 3: INDEPENDENT LIVING abilities to specifi c jobs. Translation services in Spanish available. Independent Living Support Mission College Disability Instructional Support Center (408) 855-5085 Center for Independence of Individuals With (408) 727-9243 TTY Disabilities - San Mateo County www.missioncollege.org/depts/dsps (650) 645-1780 Assists college students with a disability to www.cidsanmateo.org enter campus life, its programs and activities. Services include: Information and referral, work Reasonable accommodation provided to incentive planning and assistance, counseling minimize effects of disability and maximize and peer support, home modifi cation services, potential for success. independent living planning and support, San Jose City College independent living skills, personal assistance Disabled Students Program program. (408) 288-3746 Deaf and Disabled Telecommunications TTY (408) 294-3447 Program (DDTP) www.sjcc.edu/disabledstudentsprogram English (800) 806-1191 Offers students with disabilities Spanish (800) 949-5650 accommodations and access to classes, www.ddtp.org programs, activities, services, and facilities. DDTP is a public program mandated by the Students must meet with the program’s staff California State legislature and administered members to determine educational limitations by the California Public Utilities Commission and what services are needed. (CPUC). Their purpose is to provide access to Skyline College basic telephone service for Californians who Disability Resources have diffi culty using the telephone. (650) 738-4280 www.skylinecollege.edu/disabilityresources The DDTP has two components: the California Adaptive physical education classes, assistive Telephone Access Program (CTAP) which technology program that offers semester distributes telecommunications equipment length cognitive retraining classes, and the and services to individuals certifi ed as Workability III Program in conjunction with the having diffi culty using the telephone and the CA Department of Rehabilitation. California Relay Service (CRS). CRS provides specially trained operators to relay telephone West Valley College conversations between people who are deaf, Disability & Educational Support Program hard of hearing or speech-disabled and to those (DESP) with whom they wish to communicate. CRS (408) 741-2010 providers, AT&T Relay and Hamilton Relay, TTY (408) 741-2658 offer the full range of relay services: TTY, Voice www.westvalley.edu/desp/htc.html Carry Over (VCO), two-line Voice Carry Over The Computer Lab provides instruction in (2LVCO), Hearing Carry Over (HCO), Speech- the use of computers for: Word Processing, to-Speech (STS), Visually Assisted Speech- Adaptive Software and Hardware, and to-Speech (VA STS), ASCII, Voice, and (via Tutorial Programs. Cognitive retraining and Hamilton Relay) Enhanced Voice Carryover communication classes are available for those (Captioned Telephone or CapTel). Although students with acquired brain injury (stroke).

www.Pacifi cStrokeAssociation.org [email protected] – (650) 565-8485 29 CHAPTER 3: INDEPENDENT LIVING not provided through CRS, Internet Protocol San Jose Willows: (408) 356-6280 Relay (IP Relay), Video Relay Services (VRS), www.ci.sanmateo.ca.us and Web CapTel are also available as free, Limited translation services into Spanish federally reimbursed services. available. Expandability Services for Brain Injury (408) 278-2000 (408) 434-2277 www.expandability.org www.sbicares.org Provides youth and adults with disabilities the Programs include: vocational assessment training ability to develop strategies and skills to achieve (e.g. job training and employment), rehabilitation, employment goals through transition planning, independent living skills and support services. pre-employment, job placement, assistive Eligibility is based on an initial assessment. Fees technology and self-advocacy. Works with both are sliding scale. Other languages: Spanish. persons with disabilities and employers. Silicon Valley Independent Living Center Institute for Career Development (SVILC) (408) 869-9195 (408) 894-9041 www.goodwillsv.org www.svilc.org This is a fully licensed private post-secondary Provides a wide range of services designed to school specializing in vocational training, basic assist people with disabilities to live independently education, evaluation and job placement for in their communities. Core services: Information people with disabilities or without job skills. and Referral, Peer Support, Independent Living Training is offered at no cost to qualifi ed skills Training, Advocacy, Housing and Assistive applicants. Technology services. Job Accommodation Network Skills Plus (800) 526-7234 (408) 423-3508 TTY (877) 781-9403 www.skillsplusprogram.org www.askjan.org Independent Living classes include help with JAN is a toll-free information and referral meal preparation; arm, hand and trunk; and service on job accommodations for people perception. Additional classes in mobility and with disabilities; on the employment provisions communications. of the Americans with Disabilities Act; and on Vocational Rehabilitation Services (VRS) resources for technical assistance, funding, (650) 802-6482 education, and services related to the hsa.smcgov.org/vocational-rehabilitation-services employment of people with disabilities. A vocational rehabilitation center for any Project Hired employable county resident who is disabled (408) 557-0880 or economically disadvantaged who wishes to www.projecthired.org enter, re-enter or remain in the labor market. A not-for-profi t organization that assists Referrals are accepted from county agencies, the individuals with disabilities in the Bay Area in State Department of Rehabilitation and private fi nding competitive employment. treatment providers. Services include vocational evaluation, work adjustment training, vocational Senior Net testing, vocational social security benefi ts www.seniornet.org or www.snlcsj.org counseling, Medi-Care Part D counseling, job Computer Internet Training for people 50+ placement, and supported employment services. San Jose Almaden: (408) 268-1133 Other languages: Spanish. www.Pacifi cStrokeAssociation.org [email protected] – (650) 565-8485 30 NEED AN ALTERNATIVE TO BLOOD THINNERS? Marjorie Giovannoni WATCHMAN recipient

WATCHMAN ™ the one-time procedure to reduce stroke risk for people with atrial ﬁbrillation not caused by a heart valve problem. Learn more and hear Marjorie’s story at www.WATCHMAN.com

Be sure to talk with your doctor about the risks and beneﬁts associated with the WATCHMAN Implant. See additional safety information at WATCHMAN.com

Connect With What Matters Being there makes a di! erence It could be a simple trip to the mall, a ride to the movies or just a visit to a friend’s home. The little things in life can make a big di! erence. It’s why MobilityWorks has been helping people connect with who and what matters most since 1997. As the nation’s largest provider of accessible vehicles, we o! er: • Minivans, full-size vans and SUVs • The latest in adaptive technology • Complete maintenance and service • Financing options to " t your needs • Rental vans Rent 3 Days ... Two Locations to Serve You # Get 4th Day Free Burlingame Santa Clara #Rental must be for 4 consecutive days and 890 Cowan Rd., Suite B 1245 Laurelwood Rd. on one invoice. Pre-scheduled appointment Burlingame, CA 94010 Santa Clara, CA 95054 required. O! er valid at the Burlingame and 650-692-8800 408-988-1926 Santa Clara locations only. O! er expires 12/31/17. Limit one coupon per customer. www.mobilityworks.com

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Medical Alarm Services/ Personal LifeFone (888) 687-0415 Response Systems (PRS) www.lifefone.com

Lifeline Medical Alert Personal Response Systems (PRS) are (800) 380-3111 designed to help seniors or people with www.lifelinesys.com disabilities in case of a fall or other emergency. Most systems available consist of a small unit Mills-Peninsula Health Services Lifeline connected to the telephone line. Patients wear (650) 696-4823 a radio transmitter, attached to a pendant or www.mills-peninsula.org wristband. At the touch of a button the system Other languages: Spanish, language bank. dials a preprogrammed number, connecting the person to a national or local emergency service Medic Alert Foundation International provider who determines the nature of the (800) 432-5378 problem and sends help if necessary. www.medicalert.org Other languages: Spanish. ADT Companion Services (866) 746-7238 Tele-Care Programs www.adt.com Tele-Care programs vary in service delivery. Other languages: Spanish. The programs contact enrolled individuals on a regular basis to check on their well-being. If CareCall the individual cannot be reached at the agreed- (408) 296-8290, option 1 for information upon time, a friend or relative is called to check www.sourcewise.org on the senior. Other languages: Spanish.

Phillips Lifeline, available in partnership with Operation – C.A.R.E. (Caring About Resident local hospitals Elders) - Los Gatos Police Department El Camino Hospital (650) 940-7016 Dispatch Unit Saint Mary’s Hospital Lifeline (Also serves (408) 354-8600 Sequoia and Seton Hospitals) Service for elderly residents of Los Gatos and (800) 236-8550 Monte Sereno. Police dispatcher calls every (415) 750-5530 morning to check the well-being of members. Stanford University Hospital Lifeline (650) 723-6906 El Camino Hospital (650) 988-7558 (morning only) Life Alert www.elcaminohospital.org (800) 920-3410 www.lifealert.com Seton Medical Center Provides free brochures and information. (650) 991-6567 www.setonmedicalcenter.org

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Tunstall Americas Access Options (800) 286-2622 (877) 358-6722 www.americas.tunstall.com www.accessoptions.com Other languages: Spanish. They are dedicated to increasing mobility for persons with disabilities by improving access in Vial of Life vehicle modifi cations, lowered fl oor mini-vans, (650) 498-6312 and building modifi cations. Email requests to [email protected] Other languages: Spanish. The vial is a small container with information about the individual’s primary physician, Adaptable Products (formerly allergies or other medical conditions. The vial is Scheiman Rebuild Fitness, Inc.) placed inside the refrigerator door. A sticker is (877) 773-6770 placed on the outside of the refrigerator and on www.adaptableproducts.com the front door, alerting emergency personnel to Exercise equipment for the physically challenged. the vial of information inside. Vials are free-of- charge. American Medical and Equipment Supply (408) 559-5800 San Jose Medical and Mobility Equipment and www.americanmedicalinc.com Other languages: Spanish. Assistive Technology Assistivetech.net and Center for Assistive 101 Mobility Technology and Environmental Access 408-724-5081 (800) 726-9119 sanjose.101mobility.com www.catea-gatech.edu We provide stairlifts, platform lifts, ramps, www.assistivetech.net autolifts, patient lifts and more. We are Database of assistive technology products; dedicated to improving your quality of life, and electronic links to a wide variety of private and you can count on us to go the extra mile to public disability services and resources. accomplish that goal. Free in-home evaluations. ABC Medical Supply and Equipment Ability Tools (408) 295-1526 San Jose (800) 390-2699 / (800) 900-0706 TTY www.abcmedi.com www.abilitytools.org Other languages: Spanish. California’s Assistive Technology Act Program. Services include: AT Exchange marketplace; Able People Foundation device lending libraries; fi nancial loan program for (408) 263-8000 AT; Information and Referral; Reuse program in www.ablepeoplefoundation.org affi liation with organizational partners. APF receives the donated equipment from the individuals that no longer need it, turns around Bay City Medical Supplies and gives it to people who need it. (650) 347-6606 Burlingame Abledata (650) 367-6900 Redwood City (800) 227-0216 www.baycitymedicalsupplies.com www.abledata.com Information, links and resources on assistive technology and rehabilitation equipment.

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Benton Medical Equipment and computer. Designs, manufactures, and (888) 989-3338 distributes unobtrusive video eye tracking www.BentonMedical.com systems. Other languages: Spanish. MAX-Ability Bischoff Medical and Mobility Supplies (800) 577-1555 (408) 286-6651 Santa Clara County www.max-ability.com/ (Spanish available) Mounted lifts, stair climbers, tables, bathroom www.bischoffsmedical.com access. Medical equipment and supplies. Programs that can assist low-income seniors or families with Mobility Specialists minor home repairs and home accessibility. Call (650) 692-8800 (Burlingame) for eligibility. Free delivery. www.mobilityspecialists.com Other languages: Spanish. Ergoware MobilityWorks - Santa Clara (888) ERGOWARE (374-6927) (408) 988-1926 www.ergoware.com MobilityWorks - Burlingame Ergonomic solutions for computer users. (650) 692-8800 www.mobilityworks.com Hometown Medical Supplies MobilityWorks is a leading retail sales and (408) 279-3955 (San Jose) service provider of wheelchair accessible www.hometown-medical.com vehicles. Through our national network of 67 Mobility and rehab equipment. sales centers, we have the largest inventory Other languages: Spanish. of vehicles, along with other products that improve mobility. And through our personalized Kickstart Orthosis (made by Cadence approach, we work with each customer so Biomedical) that they receive the best solution for their (877) 484-7513 needs. We believe every person deserves to http://www.cadencebiomedical.com/kickstart- be connected to who and what matters most in info their lives. See ad on pages 23 and 31. Leave the wheelchair behind with the Kickstart Orthosis - a wearable device that enables users NuMotion to regain walking ability, endurance and stability (408) 522-1200 and rediscover an independent and active www.numotion.com lifestyle. Kickstart actively helps to swing the Complex and manual wheelchairs, scooters, a leg for each step and reinforces correct walking full line of seating systems, mobility products motions, allowing users to overcome walking and urological supplies. Translation services in limitations. Spanish available.

LC Technologies/Eyegaze Systems Premier Care in Bathing (703) 385-8800 (888) 893-7923 (800) EYEGAZE (393-4293) www.GoToPremierBath.com www.eyegaze.com Extensive range of walk-in baths. Eye movement initiated typing, telephone,

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Silicon Valley Pharmacy (408) 378-5381 (Los Gatos) TIP: Medicare Covers Durable Medical www.siliconvalleyrx.com Equipment Comprehensive pharmacy and durable medical Durable medical equipment is reusable medical equipment. equipment such as walkers, wheelchairs, or hospital beds. Anyone who has Medicare Part WATCHMAN Left Atrial Appendage Closure B can get durable medical equipment as long Device, Boston Scientifi c as the equipment is medically necessary. If (650) 404-7748 you have Part B, the Original Medicare Plan www.WATCHMAN.com covers durable medical equipment when your WATCHMAN is the only FDA-approved implant doctor or treating practitioner (such as a nurse proven to reduce stroke risk in people with atrial practitioner, physician assistant, or clinical fi brillation not caused by heart valve problems, nurse specialist) prescribes it for you to use in who need an alternative to blood thinners. If you your home. have AFib not caused by a heart valve problem and you’re looking for an alternative to blood For Medicare to cover a power wheelchair or thinners, talk to your cardiologist about your scooter, your doctor must state that you need options. it because of your medical condition. Medicare Wheelchair Foundation won’t cover a power wheelchair or scooter that (877) 378-3839 or (925) 736-8234 is only needed and used outside of the home. https://www.wheelchairfoundation.org/ Medicare only covers durable medical The Wheelchair Foundation is a non-profi t equipment if you get it from a supplier enrolled organization leading an international effort to in the Medicare Program. This means that create awareness of the needs and abilities of the supplier has been approved by Medicare people with physical disabilities, to promote the and has a Medicare supplier number. If your joy of giving, create global friendship, and to supplier doesn’t have a supplier number, deliver a wheelchair to every child, teen, and Medicare won’t pay your claim. There is a adult in the world who needs one, but cannot coinsurance payment of about 20%. To fi nd afford one. a supplier that is enrolled in the Medicare Program, visit www.medicare.gov on the web. Wheelchairs of San Mateo Under “Search Tools,” select “Find Suppliers (650) 342-4864 (Burlingame) of Medical Equipment in Your Area.” You can www.wheelchairtech.net also call 1-800-MEDICARE (1-800-633-4227) Chairs, scooters, lifts and controls with advice for more information. from certifi ed fi tters. Other languages: Spanish. This information is from the Medicare publication 11045 – “Medicare Coverage of Durable Medical Equipment and Other Devices.”

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Santa Clara County Aging, Americans with Disabilities Act (408) 350-3200 (ADA) and Advocacy Groups www.mysourcewise.com Providing adults and their caregivers in Santa Aging and Adult Services Clara County with the tools needed to navigate health and life options. Community resource San Mateo County information. Online resource directory and (800) 675-TIES (8437) e-newsletter. www.smhealth.org/aas ADA Information The TIES line is the main point for services U.S. Department of Justice-Civil Rights provided by the Aging and Adult Services Division division. San Mateo County 24-Hour (800) 514-0301 (Voice) - (800) 514-0383 (TTY) Information and Emergency Line helps seniors, www.usdoj.gov/crt/ada and www.ada.gov people with disabilities and caregivers access Other languages: Spanish. the services they need to keep them safe. California Commission on Aging Staffed by knowledgeable and experienced (916) 419-7591 social workers and public health nurses. www.ccoa.ca.gov Santa Clara County Non-partisan organization advocating for (408) 755-7600 Main Ofﬁ ce California seniors. Other languages: Spanish. (408) 755-7680 Senior Nutrition Program Disability Rights California (408) 792-1600 In-Home Supportive Services (800) 776-5746 (800) 719-5798 (TTY) (800) 414-2002 Adult Protective Services, (510) 267-1200 24-Hour Report Line www.disabilityrightsca.org The Social Services Agency’s Department of Specialize in resolving legal problems for Aging and Adult Services (DAAS) promotes people with disabilities, when the problem is in a safe and independent lifestyle for seniors, employment, housing, transportation, health dependent adults and the disabled through the insurance, and/or denial of access to state and delivery of protective services, quality nutrition local programs. Other languages: Multiple. and supportive in-home services. In addition, DAAS evaluates community needs, develops Federal Transit Administration programs and services, and advises on matters Ofﬁ ce of ADA Civil Rights of policy that concern the welfare of seniors and (888) 446-4511 persons with disabilities. www.fta.dot.gov/ada ADA line for publications, questions, and Area Agency on Aging complaints about public transportation. San Mateo County (650) 573-3900 People with Disabilities Foundation www.smchealth.org/node/363 (415) 931-3070 or (510) 522-PWDF (7933) In addition to its advocacy role, the agency www.peoplewithdisabilities.org administers a variety of federal, state, local, Training, education and advocacy about and for and private funds that support a coordinated people with psychiatric and/or developmental network of community-based services for older disabilities, with or without physical disabilities. adults and adults with disabilities in San Mateo Support, litigation and referral services. County. Other languages: Spanish, Chinese.

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San Mateo County California Department of Health Services Commission on Aging Licensing and Certifi cation Program (800) 675-8437 - (650) 573-3900 (800) 236-9747 www.smchealth.org/node/882 www.cdph.ca.gov/programs/LnC/Pages/LnC. Provides the opportunity for seniors to infl uence aspx and participate in the development of public License and certify health care facilities, policy. Other languages: Spanish. including nursing homes, and providers. Provide information about the latest state inspection on San Mateo County nursing homes and assists in fi ling a complaint. Commission on Disabilities www.smchealth.org/node/881 San Francisco District Offi ce Works on a variety of county-wide issues, (800) 554-0353 such as accessibility of facilities, programs and services, affordable and accessible housing, San Jose District Offi ce transportation, legislation and advocacy, (408) 277-1784 - (800) 554-0348 emergency preparedness and disabilities Other languages: Spanish. awareness. Ombudsman Advocates for vulnerable residents in long-term Complaints about Hospitals and care facilities, promoting resident rights and Health Care Facilities well-being. Investigates and brings resolution to complaints. California Advocates for Nursing Home Reform (CANHR) • Ombudsman Services of San Mateo County (800) 474-1116 (650) 780-5707 www.canhr.org www.ossmc.org Provides on-line information regarding infractions and violations incurred by nursing • Catholic Charities of Santa Clara County homes. Other services offered include advice (408) 944-0567 on elder abuse, litigation referrals, and legal www.catholiccharitiesscc.org/long-term-care- information. Other languages: Spanish. ombudsman-program

California Board of Psychology Medical Board of California (888) 503-3221 California toll-free line: (800) 633-2322 www.psychboard.ca.gov (916) 263-2382 Translation services in Spanish available. www.mbc.ca.gov The Medical Board is responsible for California Department of Consumer Affairs investigating complaints and disciplining (800) 952-5210 physicians and other allied health professionals www.dca.ca.gov who violate the law. To report fraud and obtain consumer complaint forms. Other languages: Spanish.

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The Joint Commission (previously JCAHO) California Health Advocates (800) 994-6610 916-231-5110 (Sacramento) Email: [email protected] http://cahealthadvocates.org/ Offi ce of Quality Monitoring California Health Advocates is the leading Fax: (630) 792-5636 Medicare advocacy and education non-profi t www.jointcommission.org in California, providing accurate and up-to- If you have a complaint about the quality of date Medicare information for both Medicare care at a Joint Commission accredited health benefi ciaries and their families – and the care organization, you can send your complaint advocates and providers who serve them. by mail, fax, e-mail or through their website. California State Board of Pharmacies To fi nd Joint Commission certifi ed health care (916) 574-7900 organizations call directly or check website. www.pharmacy.ca.gov Reports and investigates complaints about prescription drug availability, pharmacist Medical Insurance, Social Security misconduct or coverage by health plans. and Prescription Drugs Other languages: Spanish. Center for Medicare and Medicaid Services (800) 447-8477 or (800) HHS-TIPS TIP: Free Medications. Many pharmaceutical www.cms.gov companies provide prescription medications To report Medicare and Medi-Cal fraud, waste free to people who cannot afford them. Program and abuse, call the above number. requirements differ from company to company. Other languages: Spanish. Most require that your physician aid in the initial request. See www.needymeds.org Disability Benefi ts 101 to see a list of medications. Requirements are www.db101.org detailed. There is no charge for the service. Tools and information on health coverage, benefi ts and employment. Partnership for Prescription Assistance is a Health Insurance Counseling and Advocacy program that connects qualifi ed, low-income Program (HICAP) people with discount or free prescription drugs. (408) 350-3200 Santa Clara County Visit www.ca.pparx.org for more information. (650) 627-9350 San Mateo County Volunteer counselors provide free and California Department of Managed Health objective information about Medicare, help you Care understand your specifi c rights and healthcare (888) 466-2219 (for information and complaints) options. www.dmhc.ca.gov Health Plan of San Mateo Assists in navigating health care rights. They (800) 750-4776 or (650) 616-0050 can help resolve problems with your health Member Services Dept. (650) 616-2133 plan, including issues about medical care, CareAdvantage Unit (866) 880-0606 or prescriptions, preventive testing and mental (650) 616-2174 health services. Other languages: Spanish. www.hpsm.org Managed care health plan for San Mateo County, includes Medi-Cal, Healthy Kids, CareAdvantage, and San Mateo ACE.

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Medi-Cal San Mateo County Medi-Cal offers free or low-cost health coverage Redwood City: (650) 599-3811 for California residents who meet eligibility Belmont: (650) 802-6470 – (650) 596-3299 requirements. Most applicants who apply through Covered California and enroll in Medi- Daly City: (650) 301-8720 Cal will receive care through managed health plans. When you complete a Covered California East Palo Alto: (650) 363-4175 application, your eligibility for Medi-Cal will automatically be determined. South San Francisco: (650) 877-5608

Medi-Cal is health coverage, just like the San Mateo County General Hospital: coverage offered through Covered California. (650) 573-2222 Medi-Cal provides benefi ts similar to the www.sanmateomedicalcenter.org coverage options available through Covered California, but often at lower or no cost to Medicare you or your family. All of the health plans (800) 633-4227 or (800) MEDICARE offered through Covered California or by Medi- www.medicare.gov/ Cal include the same comprehensive set of Medicare is the federal health insurance benefi ts known as “essential health benefi ts.” program for people who are 65+ (as well Essential health benefi ts consist of: Outpatient as certain disabled people) and who have (Ambulatory) services; Emergency services; contributed to Social Security. People who Hospitalization; Maternity and Newborn have not made contributions may receive care; Mental Health and Substance Use benefi ts if they pay premiums. By calling the Disorder Services, including Behavioral Health number above or reviewing information on the Treatment; Prescription Drugs; Programs such website, you can get information on coverage, as physical and occupational therapy (known eligibility, managed care, private fee-for-services as Rehabilitative & Habilitative Services) and and Medicare policies, among others. Other devices; Laboratory services; Preventive languages: Spanish. and wellness services & chronic disease management; Children’s (Pediatric) services, On Lok Lifeways including oral and vision care. (408) 535-4600 Apply online: www.mybenefi tscalwin.org www.onloklifeways.org By mail – request an application via telephone: On Lok Lifeways is a comprehensive health Santa Clara County (877) 962-3633 plan that provides long-term care for eligible seniors living in San Francisco, Fremont, San Mateo County: (800) 223-8383 Newark, Union City, or Santa Clara County (not including Gilroy, Morgan Hill, or San Martin). At local county offi ces: Certain eligibility requirements must be met. Santa Clara County San Jose: (877) 962-3633 South County: (408) 758-3300

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Senior Medi-Benefi ts Legal and Financial Services (888) 789-4589 www.seniormedi-benefi ts.org Senior Medi-Benefi ts is a non-profi t organization Elder abuse and mistreatment can involve dedicated to serving the older adult population physical abuse, fi nancial abuse, neglect, or by providing accurate and timely information emotional or psychological abuse. It may mean and actionable intelligence regarding long that someone is deprived of food, clothing, or term care, Medi-Cal eligibility, and fi nancial medication. It could involve threats, isolation or considerations. For recipients of SSI-Medical, even abandonment. When you see any form receiving an inheritance or lump sum entry of abuse, you should call one of the following payment they may be able to set up a special numbers for help. These resources can also needs pull trust and not lose their benefi ts. assist with other legal issues. Social Security Administration Adult Protective Services of SC County (800) 772-1213 (408) 928-3860 or (800) 414-2002 www.ssa.gov www.santaclaracounty.org Social Security Disability Income (SSDI) Other languages: Spanish. provides basic fi nancial protection to workers and their families in the event of loss of income Bay Area Legal Aid due to disability. You can receive SSD benefi ts Legal Aid Advice Line (800) 551-5554 at any age. To apply, call your local social www.baylegal.org security offi ce. Supplemental Security Income Provides free legal services to low-income (SSI) provides monthly fi nancial assistance to residents of Santa Clara County. Specializes in very low income individuals age 65+, the blind tenant/landlord issues, housing discrimination, and the disabled. Contact the Social Security public benefi ts, and family law. Other Offi ce for more information. languages: Spanish.

Santa Clara County Legal Aid Society of San Mateo County (800) 381-8898 or (650) 558-0915 South San Jose: (408) 224-8200 www.legalaidsmc.org San Jose: (866) 331-2235 Provides help with legal problems relating to Social Security, Supplemental Security Income San Mateo County (SSI), Medi-Cal, general assistance, landlord/ tenant problems, consumer and debt collection Daly City: (650) 994-2024 related problems, elder abuse, Durable Powers San Mateo: (650) 579-4541 of Attorney for health care, guardianships, and disabilities. Other languages: Spanish.

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Legal Aid Society of Santa Clara County (408) 998-5200 www.legalaidsociety.org Handles fair housing, housing discrimination, family law, and immigration legalization for low– income individuals. Other languages: Spanish.

Senior Adults Legal Assistance 408-295-5991 (Central Ofﬁ ce) 650-969-8656 (For North County Residents) 408-847-7252 (For South County Residents) www.sala.org SALA provides free legal services and community education to Santa Clara County residents who are age 60 or older. There is no income eligibility qualiﬁ cation. Other language: Spanish.

Seniors At Home (Jewish Family and Children’s Services) (650) 688-3070 www.seniorsathome.org Professionals help seniors pay bills, deposit checks, and process medical claims and ﬁ le tax forms. Staff can act as trustees or conservators of estate, or on a Durable Power of Attorney as needed.

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Exercise and Fitness Programs Adaptive Physical Education (PE) Programs

When insurance runs out or the formal These programs provide exercise classes rehabilitation phase is over, many stroke for people with post-stroke symptomology, survivors struggle to fi nd affordable and arthritis, heart disease, back injury, and other convenient alternatives to continue on the path disabilities. Fees are based on college tuition. to recovery. Fortunately for the residents of These programs include general conditioning, Santa Clara and San Mateo Counties, there are individualized exercise, and resistive exercise many options for patients including Adaptive to improve fl exibility, circulation, physical fi tness Physical Education Programs at local colleges, and increase range of motion. Water therapy exercise and fi tness programs for people is also available at some locations. Call each with disabilities, and therapeutic community College for details. programs specifi cally for stroke survivors. De Anza College - San Jose TIP: YMCA Physability Program Adaptive PE Program Some YMCA clubs have Physability Programs (408) 864-8885 for people who have chronic disabling www.deanza.edu/ape conditions or physical, mental or developmental disabilities. Classes include: seated aerobics, Evergreen Valley College – San Jose arthritis aquatics, therapeutic pilates, seated Adaptive PE Program strength and stretch, therapeutic yoga, adapted (408) 270-6447 Tai Chi, and other aquatics programs. Call your www.evc.edu local YMCA for more information. Translation services in Spanish available.

American Heart Association/American Stroke Foothill College – Los Altos Hills Association – Strokes Rehabilitation through Golf Adapted PE Program https://www.heart.org/HEARTORG/Affi liate/ (650) 949-7777 Sacramento/California/Western-States-Affi liate- www.foothill.edu/ath/ape.php Saving-Strokes_UCM_430947_SubHomePage. Classes are also held at various facilities. jsp The program offers stroke survivors an Gavilan College – Gilroy opportunity to participate in golf for pleasure as Adaptive PE Program well as for physical rehabilitation. (408) 848-4865 www.gavilan.edu/drc Project Walk Foundation Translation services in Spanish available. (408) 596 2844 http://projectwalk.com/ Mission College - Santa Clara The Project Walk Foundation is a non-profi t Adapted PE Program organization dedicated to improving the quality (408) 855-5085 of life of persons with paralysis. Through the www.missioncollege.org/depts/dsps/ Project Walk Foundation, people living with a services.html disability are given the chance to regain the independence that was lost.

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College of San Mateo-San Mateo National Center for Equine Facilitated Adapted PE Program Therapy (650) 378-7219 www.nceft.org collegeofsanmateo.edu/adaptedpe (650) 851-2271 Provides physical and occupational therapy by West Valley College - San Jose licensed physical and occupational therapists Adapted PE Program using the horse as a treatment tool. Therapy is (408) 741-2459 provided on a one-on-one basis. A physician www.westvalley.edu/services/ referral is required. academicsuccess/desp/ape.html O’Connor Hospital Cardiopulmonary Rehabilitation Programs Rehabilitation Program (408) 947-2993 The program is designed to improve functional Abilities United Aquatic Services capacity and quality of life, to reduce cardiac Betty Wright Swim Center risk factors and help create a sense of well- (650) 494-1480 (Palo Alto) being and optimism about the future. Free www.abilitiesunited.org/program/enrichment- weekly blood pressure screenings are available services/swim-aquatic-services/ for anyone who wishes to monitor their blood A community-based service provider, offering pressure. Wednesdays 11 a.m. – 2 p.m. the full spectrum of physical and aquatic therapy Cardiac Rehab Dept. (fi rst fl oor). Drop-ins services, including a wheelchair accessible welcome. warm water therapy pool. Self exercise is available as well as personal training sessions. San Jose Offi ce of Therapeutic Services, San Jose and Palo Alto locations. Adaptive Sports/Fitness/Exercise Cardiac Therapy Foundation (408) 369-6438 The Center for Cardiac Wellness and www.sanjoseca.gov Rehabilitation Provides recreation and leisure programs for (650) 494-1300 individuals of all ages with disabilities. Programs www.cardiactherapy.org include adapted exercise and adapted golf, A cardiac rehabilitation program that provides among others. education, counseling, and behavioral intervention along with supervised exercise. Regional Medical Center Rehabilitation Department Mack E. Mickelson Arthritis and Rehabilitation Center (408) 729-2882 Mills-Peninsula Health Services www.regionalmedicalsanjose.com/service/ (650) 696-4319 (San Mateo) rehabilitation-services www.mills-peninsula.org/aquatics/ Regional Medical Center of San Jose’s Mills-Peninsula offers aquatic exercise in the Rehabilitation Department provides assessment, Mack E. Mickelson Arthritis and Rehabilitation treatment, and education for clients of all ages. Center pool at the Health Center in San Mateo. Therapy services are personalized to meet the The 24-foot x 82-foot wheelchair accessible pool unique needs of each client. Life After Stroke is kept at a warm temperature suitable for aquatic Exercise Class is offered on Wednesdays. exercise. Doctor’s clearance required. Other 3:15pm - 4:00pm. Small fee per class. Call to languages: Spanish. register or for more information.

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Timpany Center Aquatic Therapeutic Pool Good Samaritan Hospital’s Outpatient and Spa Rehabilitation Program (408) 283-9036 (408) 559-2377 www.sjsu.edu/timpany www.goodsamsanjose.com Non-profi t therapeutic facility operated Good Samaritan Hospital’s Outpatient by SJSU’s Department of Kinesiology in Rehabilitation Program is designed to provide conjunction with the County of Santa Clara. comprehensive multi-disciplinary acute Indoor pool heated to 92 degrees year round. rehabilitation for adults. The CARF-Accredited Zero-foot entry with progressive steps. program uses a combination of physical, Wheelchairs and walkers are available to use occupational and speech therapy, as well as for easy pool and spa entry and transfer. Visit strong social support and family involvement. website or call for class schedule and hours. O’Connor Hospital Outpatient Rehab & Sports Therapy Clinic Outpatient and Rehabilitation (408) 947-2709 at Home Services www.oconnorhospital.org Occupational Therapy Services TIP: Lumosity, www.lumosity.com Neuro Development trained OT’s help people The website has many different, and some learn new skills or adapt to a permanent loss so very challenging, “Brain games.” People can they can participate in daily living activities. download the app for free and play 3 free Speech-Language Pathology games every day if they want. The longer you Speech therapists are trained to evaluate play the free games, they add more games to and treat patients with acute and progressive play. Monthly subscription is also available. neurological defi cits. Techniques, including Games include memory, spatial awareness, Vital Stim and FEES (Fiberoptic Endoscopic fl exibility and math games. Evaluation of Swallow) are used to assess and treat factors related to speech, language, swallowing and cognitive-linguistic defi cits. Active In-Home Therapy Physicial Therapy Services (650) 530-2072 Physical therapists are specially trained to www.activeinhometherapy.com evaluate and treat patients with acute and In-home physical therapy, occupational therapy progressive neurological defi cits. Individually and speech therapy. Our goal is to maximize designed programs tailored to your needs. the independence and wellness of our clients in the comfort and privacy of their homes. We are Rehab at Home dedicated to improving our client’s quality of life (650) 286-4272 by making it healthier, more purposeful, active, www.nursingandrehabathome.org and fun. Insurances accepted. Licensed Home Health Agency and Medicare- Certifi ed Agency. Physical, Occupational & Speech Therapies, Skilled Nursing & Social Services.

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Therapy In Your Home – OT, PT, ST Rehab Without Walls (408) 358-0201 (408) 559-9020 www.therapyinyourhome.net www.rehabwithoutwalls.com Occupational, physical, and speech therapy Comprehensive neuro-rehabilitation services in your home in San Mateo, Santa program which can include physical therapy, Clara, Santa Cruz, and San Francisco Counties. occupational therapy, speech therapy, We bill insurance and provide outpatient therapy social work, neuro-psychology, and clinical in your home under Medicare Part B. We try to coordination in your home and community. meet your language and other specifi c needs by fi nding just the right therapist for you. Stanford Hospital & Clinics Outpatient NeuroRehabilitation Program (650) 725-5106, Select Option 3 Fax: (650) 725-5433 Therapeutic Community Programs http://rehab.stanfordhospital.org Stanford Hospital & Clinics Outpatient NeuroRehabilitation Program provides The Cabrillo College Stroke Center comprehensive therapies for adults who (831) 477-3300 (Aptos) are post-stroke or have other neurological www.strokecenter.com disorders. Contact your physician for a referral. This program is staffed by Cabrillo College licensed and educationally credentialed specialists in speech pathology and audiology, Regional Medical Center physical therapy, occupational therapy and (408) 729-2882 counseling. The program includes mobility and www.regionalmedicalsanjose.com/service/ fi tness skills, speech/language skills, counseling rehabilitation-services and independent living skills. Students work in Provides assessment, treatment, and a group setting. Fee is nominal and based on education for clients of all ages. Therapy community college tuition. services are personalized to meet the unique needs of each client. A variety of inpatient and City College of San Francisco outpatient services including Physical Therapy, Acquired Brain Injury Program - Speech Occupational Therapy, and Speech Therapy. Language Hearing Services Contact your doctor for a referral. (415) 561-1005 - (415) 452-5481 www.ccsf.edu Students with an acquired brain injury, such as head injury or stroke, learn about basic neuroanatomy and effects of brain injury. Instruction and experience with memory strategies, visualization techniques, time management, and organizational skills are practiced in a group setting.

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REACH Program (650) 690-5615 Speech Therapy Programs www.reachprogram.net Reach classes are taught by instructors who are licensed experienced specialists in physical Stroke may affect the ability to process therapy, occupational/living skills therapy language, reading, articulating or even the and speech and language therapy. Classes ability to swallow. These conditions may in mobility and fi tness, adaptive living, and improve with speech and language therapy. communication, provide small group settings for sharing ideas, accomplishments, support, Aphasia (uh-fay’-zhuh): an impairment of the and encouragement with others who have had ability to use or comprehend words, usually similar experiences. acquired as a result of a stroke or other brain injury. Skills Plus (408) 423-3508 (Santa Clara) Apraxia of speech (verbal apraxia) is diffi culty www.skillsplusprogram.org initiating and executing voluntary movement A program to help stroke survivors and other patterns necessary to produce speech when physically challenged adults improve functional there is no paralysis or weakness of speech social, physical, and cognitive skills. The muscles. program offers classes in communication skills, mobility skills, and independent living skills. Dysarthria can affect the precision of speech Skills Plus is designed to complement, not sounds (pronunciation), the quality and replace, the benefi ts of traditional rehabilitation loudness of the voice, and the ability to speak at or therapy. Fee is nominal. a normal rate with normal intonation.

Occupational Therapy Clinic at Dysphagia, a swallowing disorder, may occur San Jose State University in up to 65 percent of stroke patients. If not (408) 924-3070 identiﬁ ed and managed, it can lead to poor www.sjsu.edu/occupationaltherapy nutrition, pneumonia and increased disability. The clinic offers occupational therapy services provided on a one-to-one basis by American Speech Language Hearing advanced occupational therapy students Association (ASHA) - The Action Center under professional supervision. Occupational (800) 638-8255 therapy is a health profession that helps www.asha.org people who have been affected by accident or They refer callers to speech-language injury, disease, aging, developmental delay, or pathologists who specialize in aphasia. psychological disability to make the necessary Informational packet available at no charge. lifestyle changes to become more self-sufﬁ cient Other languages: Spanish. and independent.

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Aphasia Center of California City College of San Francisco Stroke (510) 336-0112 Communication Group www.aphasiacenter.org (415) 561-1005 Highly experienced speech-language www.ccsf.edu pathologists lead programs ranging from book For students experiencing receptive and/ clubs (reading and writing) and communication or expressive language disorders (aphasia) treatment groups to recreational classes. resulting from a stroke or other acquired brain Assessment, education, training and impairment. Class focuses on improving overall consultative services are also offered. communication skill in a group setting. Rehabilitation Center Outpatient Program Pacifi c Stroke Association has partnered El Camino Hospital - Los Gatos with the Aphasia Center of California to bring (408) 866-4059 programs to residents of San Mateo and Santa www.elcaminohospital.org/Programs_and_ Clara counties. 10 week sessions are offered services/Rehabilitation through this collaboration at the Little House The center has a Dysphasia Program designed Activity Center in Menlo Park for a low-cost to treat patients with swallowing disorders. See fee. For more information, contact support@ ad on page ii. psastroke.org. National Aphasia Association (NAA) Aphasia Treatment Program (800) 922-4622 California State University, East Bay www.aphasia.org (510) 885-3241 A nonprofi t organization that promotes public http://www20.csueastbay.edu/class/ education, research, rehabilitation and support departments/commsci/clinic/atp.html services to assist people with aphasia and their The Department of Communicative Sciences families. “The Aphasia Handbook: A Guide for and Disorders has developed an innovative Stroke and Brain Injury Survivors and Their and cost-effi cient approach to the treatment of Families,” published by the NAA, is a must aphasia in an intensive rehabilitation program. have. A sliding fee scale is available. This program is offered on Mondays and Wednesdays from 10:30 a.m. to 3:30 p.m.

Center for Communication Disorders at San Jose State University (408) 924-3688 www.sjsu.edu/cds/clinic Speech, language and hearing services are provided by graduate students with degrees in speech-language pathology. Fee is based on a sliding scale. Translation services in Spanish available.

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Peninsula Associates Bungalow Speech Software (650) 324-0648 Menlo Park (540) 951-0623 (650) 349-8717 San Mateo www.bungalowsoftware.com www.paspeech.com Speech and language therapy software for Peninsula Associates offers private speech independent home therapy or at the clinic. therapy as well as group services at local senior Some programs are available in Spanish. community day centers and at their private offi ces. Deaf and Disabled Telecommunications Program (DDTP) REACH Program (800) 806-1191 (650) 690-5615 www.ddtp.org www.reachprogram.net See listing on page 28. Other languages See description on page 46. include: Spanish, Mandarin, Hmong, Vietnamese. Skills Plus - (408) 423-3508 www.skillsplusprogram.org DynaVox Mayer-Johnson See description on page 46. (866) 396-2869 www.tobiidynavox.com Speech Therapy and Aphasia Group Innovative, advanced communication Mills-Peninsula Health Services solutions for individuals with signifi cant speech (650) 696-4883 disabilities. A supportive, dynamic environment provides people who are recovering from aphasia LingraphiCare America Inc. with an opportunity to practice language (888) 274-2742 expression, functional communication, and www.aphasia.com word fi nding strategies. Group discussions Lingraphica, The Aphasia Company™, is a and communication activities are facilitated. leading provider of speech-generating devices Screening is required. Meets every Wednesday, and therapy apps for people whose ability to 1:00 - 1:45 pm. There is a $5 fee. speak or understand words has been impaired. Lingraphica provides products, services, and resources that help people with aphasia and Speech Software & Devices apraxia reconnect with their families, friends, and communities.

TIP: Recent research has shown that many Prentke Romich Company individuals with aphasia and other disabilities (800) 262-1984 might beneﬁ t from computer learning programs www.prentrom.com and games for children and adults. This Offers a variety of devices to augment includes relearning language with programs like communication. Other languages: Spanish. Rosetta Stone (www.RosettaStone.com). Ask Spanish ext. 1417. your therapist!

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R.J. Cooper & Associates ZYGO-USA (800) 752-6673 (510) 493-0997 - ofﬁ ce www.rjcooper.com (510) 249-9660 - direct Software and hardware for persons with special www.zygo-usa.com needs. Website translation in Spanish available. Manufacturers of communication devices with picture-based vocabularies as well as Speech Remedy an on-screen keyboard with text-to-speech (650) 508-1118 communication. Other languages: Spanish. www.speechremedy.com Speech Remedy provides therapeutic materials for speech-language-cognitive rehabilitation. Speech Remedy’s all inclusive SR-Cognition kit and photo card decks may help individuals post-stroke regain skills related to orientation, attention, visual scanning, sequencing, memory, receptive and expressive language, reasoning, problem solving and/or safety.

STROKE MYTH: Depression is not normal and is a sign of weakness.

STROKE FACT: Dealing with the day-to-day changes brought about by stroke can be overwhelming for stroke survivors and caregivers. Depression should be respected and managed. Sometimes a break is needed and respite should be viewed as a healthy rest- period and not as abandonment. Exercise, fresh air and laughter also help in breaking the cycle of depression. For some people, medication and proper medical supervision are necessary to reverse the cycle of depression.

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Peninsula Volunteers Rosener House Adult Day Centers Adult Day Services (650) 322-0126 (Menlo Park) www.penvol.org Adult Day Centers or Adult Day Services Peninsula Volunteers Rosener House Adult (ADS) are community-based group programs Day Services offers a comprehensive program designed to meet the needs of functionally of social, health, and support services for older and/or cognitively impaired adults through a adults with challenges and limitations. Program variety of health, social and support services goals are to enhance the participant’s quality of in a protective setting during daytime hours, life and provide respite for caregivers. Call for a generally ﬁ ve days a week. Programs may have tour and more information. transportation services and adjustable rates based on the participant’s ability to pay. Some South San Francisco Adult Day Care Center accept Medi-Cal or Medicare. (650) 829-3824 www.ssf.net/401/seniors San Mateo County Other languages: Spanish, Tagalog, Chinese.

Catholic Charities CYO Santa Clara County Adult Day Support Center (650) 592-9325 (San Carlos) Avenidas Rose Kleiner www.catholiccharitiessf.org Senior Day Health Center Other languages: Spanish. (650) 289-5499 (Mountain View) www.avenidas.org/care Coastside Adult Day Health Center Avenidas Rose Kleiner Center encourages (650) 726-5067 (Half Moon Bay) independence while recognizing stroke-related www.coastsideadultdayhealth.org limitations and therapeutic needs. Other languages: Spanish. Day Break Respite and Caregiver Support Mills-Peninsula Health Services (408) 325-5186 Senior Services - Adult Day Health Program www.daybreakcares.org (650) 696-3660 Adult Day Care (for 55 or older). Sliding scale www.mills-peninsula.org/seniors fees and extended hours. Special programs in Other languages: Spanish. Mandarin and Vietnamese.

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Golden Castle Adult Day Health Center (650) 964-1964 - Palo Alto Assisted Living and www.goldencastlecenter.org Skilled Nursing Facilities

Grace Adult Day Health Care Stroke is a life-changing event, and stroke (408) 731-8686 aftermath may require the families to look for www.graceadultcare.com alternative housing options.

Japanese American Community Senior Assisted living facilities provide help with daily Services - (YU-AI-Kai) living activities such as eating, housekeeping, (408) 294-2505 - San Jose dressing, and bathing. Assisted living facilities www.yuaikai.org do not offer heavy medical and nursing care.

Live Oak Adult Day Services Continuing Care Retirement Communities: (408) 971-9363 (San Jose) Licensed and certiﬁ ed to provide a range of (408) 973-0905 (Cupertino) services. (408) 847-5491 (Gilroy) (408) 354-4782 (Los Gatos) Intermediate Care Facility: health care www.liveoakadultdaycare.org facilities, part of a hospital or skilled nursing Day care with recreational and social activities facility which provides services and inpatient for frail, disabled seniors and respite for care. caregivers. Caregivers’ support groups, community resources, and case management. Skilled Nursing Facility: a nursing home Sliding scale fee. Locations: Cupertino, Los provides meals, skilled nursing, rehabilitation, Gatos, Gilroy and San Jose. Other languages: medical services, personal care, and recreation Spanish. in a supervised and protected setting.

San Jose Adult Day Health Care AARP Department of Veterans Affairs (888) 687-2277 or (202) 434-2277 (408) 363-3000 (San Jose) www.aarp.org Provides medical supervision, exercise Website provides information relevant to the programs, social and recreational activities for selection of assisted living facilities, nursing frail, elderly, and disabled veterans. homes and other home options, such as how to determine if consumers have ﬁ led complaints; Saratoga Adult Day Care how to check on licensing; how the state (408) 868-1262 regulates and licenses assisted living facilities. www.sascc.org Other languages: Spanish.

Self-Help for the Elderly (415) 677-7600 www.selfhelpelderly.org Focus on Asian Seniors, with a center in San Francisco.

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Argentum - formerly ALFA HIP Housing (703) 894-1805 (650) 348-6660 www.argentum.org www.hiphousing.org This is a national not-for-proﬁ t membership The agency offers programs such as home organization that gives contact information to sharing and self-sufﬁ ciency for families with families looking for assisted-living facilities for a children as well as subsidized and below-market loved one. housing in San Mateo County.

California Advocates for Nursing Home Joint Commission Reform (CANHR) (630) 792-5000 (800) 474-1116 www.jointcommission.org www.canhr.org Accredits hospitals, homecare facilities, Provides a variety of consumer information, ambulatory care facilities, long-term care including pre-placement counseling, Medi-Cal, facilities, laboratories, and certifi cations for residents’ rights, and quality information on stroke. They will provide verifi cation that a all 1,400 nursing homes in California. Online specifi c facility is accredited. information regarding infractions and violations on many of the nursing homes. LeadingAge (202) 783-2242 California Registry www.leadingage.org (800) 777-7575 This national organization consists of more than www.calregistry.com 6,000 not-for-profi t nursing homes, continuing A state licensed free referral agency that care retirement communities, senior housing provides senior care housing information, and assisted living facilities, and community counseling, referrals and facility evaluations free services. of charge. No apartments or low income. Medicare Care Source Registry (800) 633-4227 or (800) MEDICARE (408) 781-0651 www.medicare.gov www.caresourceregistry.com Can help you fi nd nursing homes and home Representing many quality elder living health agencies that work with Medicare. communities in San Jose and the San Francisco Other languages: Spanish. Bay Area, Care Source Registry caters to individual needs and prefereces, providing Nursing Home Compare fl exible lifestyle and personalized care. Services www.medicare.gov/nursinghomecompare are free of charge. Detailed information about every Medicare and Medicaid-certifi ed nursing home in the country. Dementia Action Alliance Additional information can also be provided by (732) 212-9036 State agencies. Additional links to websites and www.daanow.org information about choosing a care facility. DAA is dedicated to making the US a better place for people to live fully with dementia and supports their families.

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Our Parents Aging and Adult Services of San Mateo https://www.ourparents.com/assisted_living/ County - 24-Hour Response Team california (800) 675-8437 (TIES) Our Parents is a free and unbiased service www.smchealth.org/TIES focused on helping families with aging parents Provides information, in-home services, ﬁ nd the best senior care solution that meets counseling, and a wide range of services their loved one’s unique needs, be it an in-home to keep seniors, people with disabilities caregiver, an assisted living facility, or a nursing and dependent adults living safely and as home. independently as possible in the community.

Care/Case Management, Information Aging and Adult Services Department and Referrals Santa Clara County (408) 975-4900 California Paid Family Leave Program www.sccgov.org/daas Promotes a safe, dignifi ed and independent Workers who participate in the State Disability lifestyle for seniors, dependent adults and Insurance (SDI) Program are entitled to a people with disabilities through timely and maximum of six weeks of partial pay each year responsive systems of protective services, while taking time off from work to: quality nutrition and supportive in-home services. * Bond with a newborn baby, adopted or foster child (both parents) Asian Americans for Community Involvement * Care for a seriously ill parent, child, spouse (408) 975-2730 or registered domestic partner www.aaci.org Provides multiple services that target low- Workers can receive up to 55% of their pre-tax income monolingual Asian Pacifi c seniors weekly wage, up to a maximum of $1,075 while such as: translation/interpretation; nutritional on leave. hot lunches; and case management. Other languages: Chinese, Korean, Vietnamese. The Paid Family Leave Program is administered by the State of California Employment Avenidas Family Caregiver Services Development Department (EDD), a state (650) 289-5400 agency, not the employer. www.avenidas.org A non-profi t agency that helps Mid-Peninsula For more information please visit www. seniors live well, learn and maintain their paidfamilyleave.org independence. Services include geriatric care management, senior day health care center, 211 support groups, health library, transportation, Dial from any phone to be connected with and more. resources in either San Mateo or Santa Clara Counties. Resource specialists provide free non-emergency community, health and disaster information and support. Other languages: Multiple.

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Aging Lifecare Association Catholic Charities of San Francisco, Marin, (520) 881-8008 San Mateo www.aginglifecare.org (650) 592-9325 An Aging Life Care Professional, also known as www.catholiccharitiessf.org a geriatric care manager, is a health and human Programs include: Adult Day Services, Meals, services specialist who acts as a guide and Caregiver Resources. advocate for families who are caring for older Community Services Agency relatives or disabled adults. The aging life care Serving Los Altos, Los Altos Hills, and professional is educated and experienced in Mountain View any of several fi elds related to aging life care/ (650) 968-0836 care management, including, but not limited to www.csacares.org nursing, gerontology, social work, or psychology, Geriatric case managers provide in-home as- with a specialized focus on issues related to sessments, counseling and referrals to commu- aging and elder care. To fi nd an aging life care nity resources. Community volunteers provide professional in your area, visit aginglifecare.org. escorted transportation and shopping assistance. Translation services in Spanish available. Aging Life Care CA (650) 654-1510 Eldercare Locator www.alcca.org (800) 677-1116 Certifi ed care managers. They track medications, www.eldercare.gov arrange and accompany to doctors’ appointments, A public service of the U.S. Administration on give guidance in choosing the “right” caregiver Aging. It connects older Americans and their match, monitor caregiver effectiveness, and caregivers with sources of information on senior communicate with family members. services. Other languages: Spanish. Billy DeFrank LGBT Community Center Family Caregiver Alliance (408) 293-3040 (800) 445-8106 or (415) 434-3388 www.defrankcenter.org www.caregiver.org The Billy DeFrank LGBTQ Community Center Support services, information and education strives to be the community’s premier resource for families throughout the Bay Area providing hub and a recognized leader in promoting health, care to those with chronic health conditions. strength, diversity and inclusiveness. It offers a Services include: care planning consultation, variety of programs, services, information, and legal consultation, respite assistance, counseling, support groups. classes, online support groups, and workshops for family caregivers and professionals. All Catholic Charities of Santa Clara County services are free or low-cost. Services are (408) 468-0100 available in Spanish and Chinese. www.catholiccharitiesscc.org Adult services include: Home Care, Adult Day Health Library and Resource Center Care and Caregiver Support; Handicapables El Camino Hospital Program; Long Term Care Ombudsman; Senior (650) 940-7210 Nutrition Program and other senior programs at www.elcaminohospital.org/services/health-library- neighborhood centers. resource-center A free professional service designed to help in planning for the care of an aging parent, family member or spouse facing life changes.

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Heart of the Valley - Services for Seniors Japanese American Senior Services Agency (408) 241-1571 - (YU-AI-Kai) www.servicesforseniors.org (408) 294-2505 Services for seniors 59 and older residing www.yuaikai.org in Santa Clara, West San Jose, Cupertino, Provides social services, recreational classes Saratoga, Sunnyvale, Los Gatos, Campbell, and activities, senior nutrition program and and Monte Sereno. Their services include: adult day care. Caregiver support and volunteer In-Home services (light housekeeping, minor caring programs. Other languages: Japanese home repairs, gardening, shopping and and Mandarin. errand services, etc.); escorted transportation; information & referral. No personal care. Jewish Family Service of Silicon Valley Indian Health Center of Santa Clara Valley (408) 556-0600 (408) 445-3400 www.jfssv.org www.indianhealthcenter.org Provides social services, case management, Provides case management, assessment, caregiver support groups, home care referrals, evaluation, and crisis intervention for American senior outreach and wellness programs, friendly Indians. visitors, and social-cultural activities regardless of race, religion, or ability to pay. In Home Supportive Services (IHSS) (800) 675-TIES (8437) San Mateo County Love In The Name of Christ (Love INC) of smchealth.org/ihss South San Jose (408) 975-4899 Santa Clara County (408) 723-9223 This program will help pay for services provided www.loveincsantaclaracounty.org to seniors and the disabled so that they can A benevolence ministry of Santa Clara County remain in their own homes. To be eligible, you churches. Volunteers are available to help must be over 65 years of age, or disabled, or clients with needs such as: occasional grocery blind and meet all the SSI/SSP disability criteria. shopping, yard clean-up, minor home and auto You must also be enrolled in Medi-Cal. Types repairs, friendly visitors, budget mentoring, of services which can be authorized through miscellaneous needs such as packing or IHSS are housecleaning, meal preparation, paperwork, etc. Service area limited by zip laundry, grocery shopping, personal care code. All services are free. services (e.g. bowel and bladder care, bathing, grooming and paramedical services), National Alliance for Caregiving accompaniment to medical appointments, and http://www.caregiving.org/resources/ protective supervision for the mentally impaired. The National Alliance for Caregiving is a Translation services in Spanish available. non-proﬁ t coalition of national organizations Institute on Aging (IOA) focusing on advancing family caregiving through (415) 750-4111 research, innovation, and advocacy. They also www.ioaging.org offer a variety of materials to support family IOA specializes in helping seniors stay safe caregivers, ranging from booklets and tip sheets and independent at home by providing adult to webcasts and conference materials. day care, home care, dementia care, money management, counseling services, caregiver support, and much more. Serves seniors in San Francisco, Marin, and the Peninsula.

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Older Adult and Family Center Senior Focus and Wellness Center Stanford University Mills-Peninsula Health Services (800) 943-4333 (650) 696-3660 www.med.stanford.edu/oafc www.mills-peninsula.org/seniors Free programs for those caring for a family Adult Day Health Center, Alzheimer’s Day Care member with memory loss. Resource Center, information and referral, health education, health screenings, Caregiving Stanford Caregiver Support Program Library, Caregiver University education (650) 725-4137 program, Caregiver support groups.

San Mateo County Network of Care Senior Care Connection www.sanmateo.networkofcare.org/aging/ (408) 261-2896 This website is a resource for individuals, www.seniorcareconnection.com families, caregivers and agencies seeking A multi-disciplinary team providing customized information about issues and services for older solutions to senior care and housing needs: adults and people with disabilities. geriatric care management, in-home care services, information, and facility placement Self-Help for the Elderly assistance. (415) 677-7600 www.selfhelpelderly.org Senior Coastsiders A multi-service organization providing programs (650) 726-9056 along a wellness continuum ranging from www.seniorcoastsiders.org employment/training and social activities for Counseling, family support, home visits, those who are more independent to in-home volunteer services, home rehabilitation for assistance and residential board and care for elderly and disabled people, peer counseling, those who are more frail in San Francisco, San telephone reassurance on the coast side of San Mateo and Santa Clara counties. Emphasis on Mateo County. Asian seniors. Senior New Ways Seniors At Home (650) 468-5456 (650) 688-3000 www.seniornewways.org www.seniorsathome.org It is a multi-faith, non-proﬁ t organization Provides caregivers and skilled nursing care to providing programs, activities, resource referral, enable older adults to live in the comfort of their consultation, and support to older persons and own homes. They also offer Care Management, their adult children and caregivers. counseling, palliative and end of life care, money management, conservatorship, volunteer services, spiritual care, meals and cleaning services.

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Senior and Community Centers Home Healthcare Agencies Senior and community centers may offer some of the following support services. Contact your local senior center for specifi c information. TIP: There are a variety of services that can • Community resources guidance. be provided in your home including cleaning, • Care management assistance by qualifi ed meal preparation, personal care attendants, professionals. nursing services, physical, speech and • Health screenings and education occupational therapy as well as social services. • Health insurance counseling and tax Rehabilitation services at home may be covered assistance. by Medicare or Medi-Cal. • Housing counseling. • Home Repair and adaptations for disability. Information to support hiring in-home help can • Loan closets of medical equipment such as be found at: caregiver.org/hiring-homehelp walkers and wheelchairs. • Nutrition programs: low cost or free lunches. For rehabilitation at home services see Chapter • Adult day care centers (respite services). 6. In Chapter 3, Independent Living, fi nd • Support groups. information about other services provided at • Transportation services. home. For certifi cation and complaints about • Classes and exercise programs. healthcare agencies see Chapter 5. • Social, recreational and travel opportunities. Alegre Home Care Sourcewise (formerly (650) 757-2000 Council on Aging Silicon Valley) http://www.alegrecare.com/ (408) 296-8290 or (800) 510-2020 Alegre Home Care provides high quality home www.mysourcewise.com care by employing, training and supervising select An independent non-profi t organization and the Caregivers. Our Caregivers will attend to you state-designated Area Agency on Aging (AAA) for with compassion, respect and understanding. Santa Clara County. The following are listings of Companionship, light housekeeping, meal the many services, programs and opportunities preparation, personal care, medication reminders, they provide: information and assistance, senior errands or respite are only a few of the ways our services directory, health insurance counseling, Caregivers can help you stay independent in your senior employment, legal services, Meals on own home. See ad on page 59. Wheels, CareCall, emergency housing, adult day care, respite services, transportation, in-home Center for Independence of Individuals with care registry, and care management. Disabilities San Mateo County St. James Associates (650) 645-1780 (650) 245-5285 TTY (650) 522-9313 www.stjamesassociates.net www.cidsanmateo.org CID supplies consumers with disabilities a list Stroke Network of attendants that they can use to choose in- www.strokenetwork.org home workers for themselves. We also offer An on-line stroke support organization. You can suggestions on how to choose attendants and download a free Stroke Caregivers Handbook. how to supervise them.

www.Paciﬁ cStrokeAssociation.org [email protected] – (650) 565-8485 57 CHAPTER 7: RESOURCES FOR CAREGIVERS

Home Based Primary Care - Silicon Valley Independent Living Center Veterans Affairs Palo Alto Health Care Santa Clara County System (408) 894-9041 - Spanish available. (650) 493-5000 ext. 6HOME (64663) TTY: (408) 894-9012 Provides comprehensive primary health care www.svilc.org and case management to homebound veterans. Provides a registry of potential attendants Services provided include short-term urgent and caregivers for home care, personal care, care, long-term care, terminal care and care companionship, and respite care. to facilitate transition from institutional to Synergy HomeCare independent living. (650) 703-6087 www.synergyhomecare.com/SanMateo Nurse Registry Licensed Home Care Organization providing (866) 916-8773 or (650) 462-1001 Companionship, Light Housekeeping, www.nurseregistry.com Medication Reminders, Meal Preparation, At Nurse Registry, we match nurses to our Transportation to/from doctor visits, Daily Living clients’ needs! See ad on the back inside Assistance, Respite Care, Personal Care cover. (Bathing and Incontinence Care), Errands, Fun activities. The care plan is customizable Pathways and personalized to each client’s needs, and (888) 755-7855 (Home Care) caregivers are supervised. San Mateo/Santa (888) 600-2273 (Private Duty) Clara/Alameda Counties. www.pathwayshealth.org A not-for-proﬁ t, state licensed home health We Care Personal Services, Inc. agency providing services and support to (408) 556-0330 successfully manage care at home including www.wecarepersonalservices.org nursing, rehabilitation and palliative care. A non-proﬁ t home care agency that provides Serves the Bay Area. Other languages: care assistance to the elderly and disabled in Spanish. the privacy of their homes. Other languages: Spanish. Santa Clara Home Care Registry Santa Clara Senior Center (408) 615-3170 www.santaclaraca.gov If you or your family lives or works in the City of Santa Clara, the Senior Center can provide the names of workers who can help with personal care, light housekeeping, meal preparation, companionship, shopping, and transportation.

www.Paciﬁ cStrokeAssociation.org [email protected] – (650) 565-8485 58 CHAPTER 7: RESOURCES FOR CAREGIVERS

www.Paciﬁ cStrokeAssociation.org [email protected] – (650) 565-8485 59 NOTES

www.Paciﬁ cStrokeAssociation.org [email protected] – (650) 565-8485 60 INDEX A B 101 Mobility • 18, 33 B Center • 1 211 • 15, 53 Bay Area Legal Aid • 40 AARP • 51 Bay City Medical Supplies • 33 ABC Medical Supply and Equipment • 33 Benton Medical Equipment • 34 Ability Tools • 33 Billy DeFrank LGBT Community Center • 54 Able People Foundation • 33 Bischoff Medical Supplies • 34 Abledata • 33 Books • 13 Access Options • 33 Books Aloud, Inc. • 12, 27 Access-Able Travel Source • 26 Boston Scientiﬁ c • 31, 35 Access Northern California • 26 Brain Aneurysm Foundation • 15 ACT for Mental Health • 1 Brain Injury Association of America • 10 Active In-home Therapy • 44 Brain Injury Association of California • 10 Adaptable Products • 33 Brainline • 15 Adaptive Driving Aid • 22 Bungalow Speech Software • 48 Adaptive Driving Evaluators and Trainers • 22 C Adaptive Driving Services • 22 Cabrillo College Stroke Center • 45 Adaptive Physical Education • 42 California Advocates for Nursing Home Reform • 37, 52 ADA Information • 36 California Board of Psychology • 37 ADA National Network • 15 California Commission on Aging • 36 ADT Companion Services • 32 Commission on Disabilities • 37 Adult Day Centers • 50 California Department of Consumer Affairs • 37 Adult Protective Services of Santa Clara County • 40 California Department of Health Services • 37 Agency for Healthcare Research and Quality • 9 California Department of Managed Health Care • 38 Aging and Adult Services Department of Santa Clara California Department of Parks and Recreation • 26 County • 36, 53 California Department of Rehabilitation • 15, 27 Aging and Adult Services of San Mateo County • 1, 36, 53 Califonia Health Advocates • 38 Aging Care Caregiver Forum • 6 California Paid Family Leave • 53 Aging Life Care, CA • 1, 18, 54 California Registry • 52 Alegre Home Care • 57, 59 California State Board of Pharmacies • 38 American Association of People with Disabilities • 9 CALL Primrose • 19 American Association of Retired People • 51 Cañada College • 28 American Medical and Equipment Supply • 33 Cardiac Therapy Foundation • 43 American Occupational Therapy Association • 9 Caregiver Connections • 12 American Physical Therapy Association • 9 Care Source Registry • 52 American Recreational Therapy Association • 9 CareCall • 32 American Speech-Language-Hearing Association • 9, 46 Caregiver Online Support Group • 6 American Stroke Association • 4, 6, 15, 42 Caring Bridge • 6 Americans with Disabilities Act • 15 Case Management • 53 Aphasia Center of California • 4, 47 Catholic Charities CYO-Adult Day Support Center • 50 Aphasia Handbook • 12 Catholic Charities • 1, 37, 54 Aphasia Hope Foundation • 15 Center for Communication Disorders at San Jose State Aphasia Treatment Program California State University • 4, University • 47 47 Center for Elderly Suicide Prevention • 2 Arbor Free Clinic • 7 Center for Independence of Individuals with Disablities • 18, Area Agency on Aging • 36 29, 57 Argentum • 52 Center for International Rehabilitation Research Information Asian Americans for Community Involvement • 1, 7, 53 and Exchange (CIRRIE) • 15 Assisted Living • 51 Center for Living with Dying • 1 Assistive Technology • 31\3 Center on Knowledge Translation for Disability and Assistivetech.net • 33 Rehabilitation Research • 15 Association for Driver Rehabilitation Specialists • 22 Center for Medicare/Medicaid • 38 Avenidas • 8, 18, 25, 50, 53 City College of San Francisco • 28, 45 Avenidas Rose Kleiner Center • 50 City College of San Francisco Stroke/Communication Group AXIS Dance Company • 27 • 47 Clinical Trials • 15

www.Paciﬁ cStrokeAssociation.org [email protected] – (650) 565-8485 61 INDEX

Coastside Adult Day Health Center • 50 H Colleges • 28, 42 College of San Mateo • 28, 42 Handicapables Program • 5 Commission on Aging, San Mateo County • 12, 37 Health Centers and Clinics • 7 Commission on Disabilties, San Mateo County • 37 Health Insurance Counseling and Advocacy Program • 38 Community Heallth Awareness Council (CHAC) • 2 Health Libraries • 8 Community Services Agency • 25, 54 Health Library and Resource Center at El Camino Hospital • 8, 54 Community Solutions • 1 Health Place • 7 Complaints About Hospitals • 37 Health Plan of San Mateo • 38 Counseling Services • 1 Heart of the Valley • 18, 25, 55 D HICAP • 16, 38 HIP Housing • 52 Daly City Senior/Adult Services • 19 Home Based Primary Care • 58 Day Break Respite and Caregiver Support Services • 5, 50 Home Health Care Agencies • 57 De Anza College • 28, 42 Hometown Medical Supplies • 34 Deaf and Disabled Telecommunications Program • 29, 48 Hospitals • 10 Dementia Action Alliance • 52 Housing Adaptation and Maintenance • 18 Department of Veterans Affairs Palo Alto Health Care I System • 10, 11 Department of Veterans Affairs San Jose Adult Day-Health Identifi cation Placard for the Disabled • 21 Care • 51 In Home Supportive Services • 55 Different Strokes • 15 Independent Living Support • 29 Disability Benefi ts 101 • 16, 38 Indian Health Center of Santa Clara Valley • 8, 55 Disability Resources, Inc. • 15 Institute for Career Development • 30 Disability Rights • 36 Institute on Aging • 55 DMV • 20, 21 Internet Stroke Center • 16 DMV Drivers Safety Offi ces • 21 J DynaVox Mayer-Johnson • 48 Japanese American Community Senior Services • 51, 55 E Jewish Family & Children’s Services • 41 El Camino Hospital • ii, 8, 11, 32, 47, 54 Jewish Family Service of Silicon Valley • 55 Eldercare Locator • 16, 54 Job Accommodation Network • 30 Environmental Traveling Companions (ETC) • 26 Joint Commission • 38, 52 Ergoware • 34 K Evergreen Valley College • 28, 42 Kaiser Permanente • 10, 11 Exercise & Fitness • 42 Kara Grief • 2 Expandability • 30 Kickstart Orthosis (by Cadence) • 34 F L Family and Children Services • 2 LC Technologies/Eyegaze Systems • 34 Family Caregiver Alliance • 5, 54 Leading Age • 52 Federal Transit Administration • 36 Learning Ally • 16 Foothill College • 28, 42 Legal Aid Society of San Mateo County • 40 For Those In Pain Inc. • 2 Legal Aid Society of Santa Clara County • 41 Forty-Niner Driving Traffi c School • 22 Legal and Financial Services • 40 Friends in Service to Humanity (FISH) • 26 Life Alert • 32 Friendship Line • 2 Lifeline Medical Alert • 32 Life on Wheels • 26 G LifeFone • 32 Gardner Family Care Corporation • 2 LingraphiCare America Inc. • 48 Gate Path • 27 Live Oak Adult Day Services • 51 Gavilan College • 28, 42 Love In The Name of Christ • 55 Get Up & Go Senior Transportation Services • 26 Lumosity • 44 Golden Castle Adult Day Health Center • 51 Good Samaritan Hospital • 5, 11, 44 Government Offi ce on Disability • 16 Grace Adult Day Health Care • 51 Granowski Center • 2

www.Paciﬁ cStrokeAssociation.org [email protected] – (650) 565-8485 62 INDEX

M P Mack E. Mickelson Arthritis and Rehabilitation Center • 43 Pacifi c Free Clinic • 8 MAX-Ability • 34 Pacifi c Gas & Electric Company • 18 Meals and Nutrition • 19 Pacifi c Stroke Association • vi, 5, 12, 47 Meals on Wheels • 19 Palo Alto City Library • 12 Medic Alert Foundation International • 32 Palo Alto Medical Foundation • 8 Medi-Cal • 39 Paratransit Service • 24 Medical Alarm Services • 32 Pathways • 3, 58 Medical Board of California • 37 Pediatric Stroke • 17 Medical and Mobility Equipment • 33 Peninsula Associates • 48 Medical Insurance • 38 Peninsula Family Service • 3, 28 Medicare • 35, 38, 39, 52 Peninsula Volunteers Rosener House • 50 Mild Brain Injury Group • 5 People with Disabilities Foundation • 36 Mills-Peninsula Health Services • 10, 22, 32, 43, 48, 50, 56 Phillips Lifeline • 32 Mindfulness-Based Stress Reduction Program • 2 Placard for the Disabled • 21 Mission College • 29, 42 PlaneTree Health Information Library • 8, 12 Mobility Equipment • 33 Premier Care in Bathing • 34 Mobility Specialists • 34 Prentke Romich Company • 48 Mobility Works • 23, 26, 31, 34 Project Hired • 30 Motayar, Naz, Ph.D. • 2 Project Walk Foundation • 42 MV Transportation • 25 Psychological Association • 3 N R National Alliance for Caregiving • 16, 55 Ravenswood Family Health Center • 7 National Alliance on Mental Illness • 3 R.J. Cooper & Associates • 49 National Aphasia Association • 10, 47 REACH • 5, 46, 48 National Center for Equine Facilitated Therapy • 43 Real Time Health • 17 National Council On Aging • 16 Rebuilding Together Silicon Valley and Peninsula • 18 National Institute of Neurological Disorders and Stroke • 10, 16 RediCoast • 25 National Rehabilitation Information Center • 16 Redi-Wheels • 25 National Resource Center for Parents with Disabilities • 16 Regional Medical Center of San Jose • 11, 43, 45 National Stroke and Disabilities Educational Resources • 9 Regional Medical Center, Stroke Support Group • 6 National Stroke Association • 10 Regional Transit Connection Discount Cards for Seniors and National Stroke Association Group Registry • 5 Passengers with Disabilities • 24 Need-A-Ride • 26 Rehab at Home • 44 Network of Care • 17 Rehab Without Walls • 45 New Mobility • 27 Rehabilitation Center Outpatient Program • 44 Nursing Home Compare • 52 Rehabilitation Programs • 43 Nurse Registry • 58 Resource Booklets and Newsletters • 12 NuMotion • 34 Return to Driving Plan • 20 O RoadRunners • 26 O’Connor Hospital • 11, 31, 43, 44 Ron Robinson Senior Care Center • 7 Occupational Therapy Clinic at San Jose State Univ. • 46 Rosener House • 50 Older Adult and Family Center • 56 RotaCare Bay Area • 8 Ombudsman • 37 S On Lok Lifeways • 39 Safe Driver – Driver Rehabilitation • 22 One-Handed Woodwinds Program • 17 St. James Associates • 57 Online Stroke Support Groups • 6 Saint Louise Hospital • 11 Operation – C.A.R.E. • 32 Samaritan House • 7, 19 Operation Brown Bag • 19 San Francisco Stroke Resource Directory • 12 Our Parents • 17, 53 San Jose Adult Day Health Care • 51 Outreach Paratransit • 23 San Jose City College • 29 Outpatient & Rehabilitation at Home • 44 San Jose Offi ce of Therapeutic Services • 43 San Jose State University • 46 San Mateo County Behavioral Health & Recovery Services • 3

www.Paciﬁ cStrokeAssociation.org [email protected] – (650) 565-8485 63 INDEX

San Mateo County Commission on Aging • 12, 37 Stanford Hospital and Clinics Outpatient Neuro San Mateo County, Commission on Disabilities • 37 Rehabilitation Program • 45 San Mateo County Crisis Intervention • 3 St. James Associates • 57 San Mateo County Health Clinics • 7 Stroke Awareness Foundation • 17 San Mateo County Mental Health Services • 3 Stroke Connection Magazine • 13 San Mateo County Network of Care • 56 Stroke Group Registry • 4 San Mateo County Transit District • 25 Stroke Network • 6, 17, 57 San Mateo Medical Center • 7, 10 Stroke Smart Magazine • 13 Santa Clara County Mental Health Call Center • 4 Stroke Survivor Strategies • 17 Santa Clara County Mental Health Urgent Care • 4 Suicide Hotline 24-Hour Response • 4 Santa Clara Home Care Registry • 58 Support Groups • 4 Santa Clara Valley Medical Center • 9, 11 Synergy HomeCare • 58 Santa Clara Valley Transportation Authority • 24 T Saratoga Adult Day Care • 51 Tele-Care Programs • 32 Second Harvest Food Bank • 20 Therapeutic Community Programs • 45 Selected Readings • 12 Therapy In Your Home • 45 Self-Help for the Elderly • 51, 56 Timpany Center Aquatic Therapy • 44 Senior Adults Legal Assistance • 41 Transportation Services • 24 Senior and Community Centers • 57 Travel • 26 Senior Assisted Living Communities • 51 Tunstall Americas • 33 Senior Care Connection • 56 V Senior Coastsiders • 56 Senior Focus and Wellness Center • 56 V + B Transportation • 25 Senior Housing Solutions • 51 Veterans Administration • 22 Senior Medi-Beneﬁ ts • 40 Veterans Affairs • 58 Senior Mental Health Services • 3 Vial of Life • 33 Senior Net • 30 Vocational Rehabilitation Services • 27, 30 Senior New Ways • 56 VTA Access Paratransit• 24 Senior Peer Counseling • 3 W Seniors At Home • 18, 41, 56 Waiters on Wheels • 20 Sequoia Hospital • 7, 10 WATCHMAN • 31, 35 Services for Brain Injury • 30 We Care Personal Services, Inc. • 58 Seton Medical Center • 10, 32 Websites and Help Lines • 15 Shopping Assistance for Homebound Seniors • 20 Well Spouse Association • 6, 17 Shower Bay • 18, 23 West Valley College • 29, 40 Silicon Valley Independent Living Center • 9, 30, 58 Wheelchair Foundation • 36 Silicon Valley Pharmacy • 35 Wheelchair Getaways • 25 Skills Plus • 6, 30, 46, 48 Wheelchairs of San Mateo • 35 Skyline College • 29 World Institute on Disability • 17 SMC Connect • 17 Y Social Security Administration • 40 YMCA Physability Program • 42 Sourcewise • 13, 17, 36, 57 South San Francisco Adult Day Care Center • 50 Z Speech Remedy • 49 Speech Software & Devices • 48 ZYGO • 49 Speech Therapy & Aphasia Group • 45 Speech Therapy Programs • 46 Stanford Caregiver Support • 56 Stanford Health Library • 9 Stanford Hospital and Clinics • 11, 45

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