Transit Survey
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TRANSIT SURVEY NOVEMBER 2016 OF THE 353 RESPONSES: ▪ 92% Live in Redwood City ▪ 70% Use El Camino Real in Redwood City for commuting or errands ▪ 57% Use the Transit Station for CalTrain or SamTrans ▪ 23% Work in Redwood City HOW DO YOU GET TRAVEL TO/FROM THE TRANSIT STATION? 203 162 93 74 34 27 24 9 6 OTHER BUS CARPOOL OTHER SAMTRANS RIDESHARE BIKE DROPPED-OFF WALK DRIVE OR SHUTTLE BUS WHAT OTHER MEANS OF TRAVELING TO/FROM THE STATION WOULD YOU CONSIDER (IF AVAILABLE)? Carpool Parking - 3% Rideshare or Taxi - 8% Bus or Shuttle Service 26% Bike Share - 9% Walk - 10% None - current mode Broadway Streetcar works fine - 16% (Chestnut to Station) 12% Bike (using your own bike) - 16% WHAT WOULD MAKE THE DIFFERENCE FOR YOU CHANGE YOUR MODE OF TRAVEL? ▪ Convenience – 69% Speed ▪ Frequency – 54% ▪ Speed – 41% Frequency ▪ Cost – 34% ▪ Experience (safe, pleasant, fun) – 30% Convenience ▪ Other (see Comments) -11% COMMENTS – CHANGE YOUR MODE Better and more frequent bus/shuttle service on the arterial I’d rather take the train from San Carlos but the schedule is bad (Woodside, Farm Hill , etc.) Late night service, i.e. after SF giants games or other events Better, safer bike routes Less traffic Bike lanes on Jefferson, James, Alameda de las Pulgas, Mobility Bike parking / safer, more secure bike racks More frequent bus service during weekends from Canada College Prefer protected bike lanes for safety and convenience in the City to Sequoia Station with the best climate. Motivation Bring back our neighborhood mini buses! I believe they stopped Proximity of bike share station to my house. I live near El Camino, running in 1979. They were great! on Center Street, in southern Redwood City Cleanliness Reliability I am a senior and may have to give up driving one of these Safety days…live in Farm Hills and cannot walk down Farm Hill Blvd. to catch the bus Slower car speeds (<25 mph) and/or protected bike lanes; “scramble” crosswalks or better timed for pedestrians. I live within 11 blocks of the transit station. I only drive if I will be coming or going late at night, due to inclement weather, or Taking a kid home after a 1.5 hour commute. Don’t think I’d bike have my children with me. with him during rush hour, especially when it’s getting dark. I propose a shuttle connecting redwood shores - traveling down There’s never anyplace to park Veterans to Woodside, up Woodside to Alameda, over Alameda Walking or biking would be my preference. to Brewster, down to the transit station and then back to Heavy rain – I’d get a ride instead Redwood Shores in a loop 2-3 times per hour. WHAT ARE THE TOP CHANGES TO THE TRANSIT STATION THAT YOU WOULD LIKE TO SEE? BETTER OR MORE FREQUENT BUS CONNECTIONS TO PLACES I NEED TO GO 137 MORE SHELTERED WAITING AREAS 129 CLEARER INFO ABOUT SCHEDULES & TRANSFERS 118 IMPROVED PEDESTRIAN CROSSINGS 102 A REAL INDOOR "STATION" WITH INFORMATION, WAITING AREAS, AND FOOD SERVICES 93 OTHER (SEE COMMENTS) 89 PARKING - MORE OR CONVENIENT 81 BETTER VISIBLITY & ACCESS FROM EL CAMINO OR DOWNTOWN 64 ART - MURALS, SCULPTURES, OR OTHER ARTWORKS 50 COMMENTS – STATION IMPROVEMENTS CIRCULATION: AMENITIES: Less congested area (too much pedestrian, car, bus traffic in a tight More benches for elderlies to sit while waiting for bus/train. space esp. during rush hour – hard to safely get in/out). Bathroom facilities. Safer & bigger drop-off/pick-up area for CalTrain (dangerous when cars drop-off/pick-up passengers in the turns and not enough space Bicycle lockers located on same side of street as station. with shuttle buses taking spaces. Better bike safety and parking. A better drop-off/pick-up area that accommodates a few cars or shuttles at train times. Food carts and free Wi-Fi Below ground CalTrain tracks to free-up above ground space and Is there enough foot traffic for indoor station with food & coffee? Yes if so. minimize noise. PA supports it, Hillsdale closed. Disallow drivers existing left from the right lane. Bollards plus Structure more mixed use retail facing the station to enable a more vibrant enforcement. space, naturally even without transit traffic. Sequoia Station. Please create incentives for that shopping center to be demolished and the General Plan concept to be created. More active uses right at the station, including the back wall in the shopping center side. SIGNAGE/INFORMATION: More shade in the summer / more trees (with fruits for picking). Clearer transportation info in English and Spanish Newspaper racks. Renaming it “Redwood City Station” rather than “Sequoia Station” More bike lockers and/or motorcycle parking. (this was confusing for out-of-town visitors asking for directions as not everyone knows what Sequoia Station is). More covered bike parking. COMMENTS – STATION IMPROVEMENTS OPERATIONS: AESTHETICS: Cheaper fares and Clipper card ticketing. Safer. Another tag on/off point on the west side of CalTrain. More security, especially in the evenings. Only TWO clipper stations on southbound side that are over 100 ft. apart. So freaking inconvenient and painful just to tag on/off. Less drugs/alcohol activity. Meanwhile, northbound side has 4-5. What genius thought of this Clean-up the station. Too many vagrants, homeless, people on drugs hanging out. spread? It is not a safe location. Reliable and quick ticket machines. Option to pay cash for tickets. Cleaner and safer, particularly the parking lot off of California, which is commonly A return of the ten ride ticket. full of trash and people living in their cars. More express and frequent CalTrain services, esp. during peak hours Cleaned nightly and that run later (at least until 2 am but ideally 24 hours) to serve shift workers wo work late. We desperately need a better public Fewer people loitering at station and Sequoia Station Center. transportation system in RWC. When I lived abroad (in 3 different Better aesthetics. The platforms are very plan and boring. I think countries, including 1 developing country), I never needed a car. That is NOT TRUE in RWC and with all the urbanization, we MUST have architecture would be a better fix than art. better public transportation! Get rid of plaza wall – incorporate windows on the backside of merchant Free parking for CalTrain users. kiosk spaces and café seating to make it seem less like an afterthought. I don’t think more parking is the way in which we should be moving I’d go with “better station” or shelter, but it can’t become a fulltime at all. hangout for homes and needs to be resourced and kept clean. More CalTrain cars to increase capacity. Commute hour service is It’s UGLY, make it pleasant to walk to and through. The pedestrian access is standing room only and not safe. dreadful (except from southbound trains and a small corner of Broadway. The blank store walls are depressing. It’s a dreadful place to be. COMMENTS – STATION IMPROVEMENTS CONNECTIVITY: Connect to a hop-on/hop-off community shuttle or streetcar that Eliminate congestion at sequoia station between commuters, shoppers, and El makes regular circuits around RWC so residents don’t have to take a Camino Real car to the station. Improved pedestrian access to El Camino Real to/from the station. More bus routes from other sections of RWD. More visibility from the back side to Downtown. Make the train station face Coordinate with all private shuttles – they use the infrastructure, Downtown instead of El Camino Real. When you get off the train you have no why not make them open to all? Our lateral connections to main idea that you’re right in this amazing downtown because all you see if this ugly routes are very poor. parking lot. Add BART / Ferry service / Route to Oakland. Pick-up parking lot. Better and safer bicycle dedicated lanes from Woodside Plaza. Vehicle access closer to station for loading and unloading passengers. Better bike lanes throughout RWC to make biking there more feasible. Flow out of the station is bad and would benefit from a 3-way signal on James/El Camino Real to allow the traffic to empty out. The lack of pedestrian routing Protected bike lanes to/front the station. means they’re walking all over in front of cars, and often districted by their Safe bike paths done for primary transportation and not as an smartphones. afterthought. No level crossings. Safety gates, cyclists must walk bikes. Underpass for cars across railroad tracks to reduce trains hitting cars. A bike lane at the exit. Bike share. Coordinate bus and train schedules. Ease of getting there from the east side of 101. WHAT IMPROVEMENTS WOULD YOU BE INTERESTED IN SEEING OR LEARNING ABOUT ON EL CAMINO REAL? 154 140 140 139 106 77 65 WIDER OTHER (SEE FASTER/MORE PUBLIC OPEN BETTER SAFER PAINTED OR SIDEWALKS COMMENTS) FREQUENT BUS SPACE PEDESTRIAN PEDESTRIAN PROTECTED BIKE SERVICE (PARKS/PLAZAS) LIGHTING/TREES CROSSINGS LANES Bike safety zones Better traffic flow. Safer biking options Less wait to get on/off ECR. NO bicycle lanes Better coordinating of traffic lights & longer left turn lanes It would be a mistake to reduce vehicle traffic lanes with bike lanes (and I am a biker). Better signage for getting onto the 84 Bike lane, but not at the cost of a vehicle lane. We cannot afford a reduction in vehicle lanes on ECR. Do not make wider sidewalks or larger media strips at the expense of losing a traffic lane. There's enough gridlock already. Signed bike route PARALLEL to El Camino. It is a HORRIBLE place to ride (I'm a pro cyclist, taken SVBC Street Skills course) Easier turns into businesses along El Camino Don’t mess it up with fantasy ideas to get people out of their cars!! Bike lanes will only screw the street Fewer stop lights, widen to three lanes.