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CSR Report 2010 2 President, Mitsubishi Heavy Industries, Ltd

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CSR Report 2010 2 President, Mitsubishi Heavy Industries, Ltd Locations (as of July 1, 2010) Head Office 16-5, Konan 2-chome, Minato-ku, Tokyo, Japan Postal Code: 108-8215 Phone: 81-3-6716-3111 (main number) Fax: 81-3-6716-5800 Yokohama Mitsubishi Juko Yokohama Bldg., 3-3-1, Minatomirai, Nishi-ku, Yokohama, Kanagawa, Japan Postal Code: 220-8401 Headquarters and Divisions General Machinery & Special Vehicle Headquarters 3000, Tana, Chuo-ku, Sagamihara, Kanagawa, Japan Postal Code: 252-5293 Phone: 81-42-761-1101 (General Affairs Dept.) Fax: 81-42-763-0800 Air-Conditioning & Refrigeration Systems Headquarters 3-1, Asahi, Nishi-biwajima-cho, Kiyosu, Aichi, Japan Postal Code: 452-8561 Phone: 81-52-503-9200 (General Affairs Dept.) Fax: 81-52-503-3533 Machine Tool Division 130, Roku-jizo, Ritto, Shiga, Japan Postal Code: 520-3080 Phone: 81-77-553-3300 (General Affairs Dept.) Fax: 81-77-552-3745 Environmental & Chemical Plant Division Mitsubishi Juko Yokohama Bldg., 3-3-1, Minatomirai, Nishi-ku, Yokohama, Kanagawa, Japan Postal Code: 220-8401 Phone: 81-45-200-9066 (General Affairs & Labor Group) Fax: 81-45-200-9932 Transportation Systems & Advanced Technology Division 1-1-1, Itosaki-Minami, Mihara, Hiroshima, Japan Postal Code: 729-0393 Phone: 81-848-67-2072 (General Affairs & Labor Section) Fax: 81-848-67-2816 Address all inquiries about this report to: Industrial Machinery Business, Technology & Solutions Division 4-6-22, Kan-on Shinmachi, Nishi-ku, Hiroshima, Japan Postal Code: 733-8553 Mitsubishi Heavy Industries, Ltd. Phone: 81-82-291-2112 (General Affairs Dept.) Corporate Social Responsibility Department Fax: 81-82-294-0260 16-5, Konan 2-chome, Minato-ku, Tokyo, Japan Works Postal Code: 108-8215 Phone: 81-3-6716-3884 Fax: 81-3-6716-5815 Nagasaki Shipyard & Machinery Works 1-1, Akunoura-machi, Nagasaki, Japan URL: http://www.mhi.co.jp/en/ Postal Code: 850-8610 Phone: 81-95-828-4121 (General Affairs Dept.) Fax: 81-95-828-4034 Kobe Shipyard & Machinery Works 1-1-1, Wadasaki-cho, Hyogo-ku, Kobe, Hyogo, Japan Postal Code: 652-8585 Phone: 81-78-672-2220 (General Affairs Dept.) Fax: 81-78-672-2245 Shimonoseki Shipyard & Machinery Works 6-16-1, Hikoshima Enoura-cho, Shimonoseki, Yamaguchi, Japan Postal Code: 750-8505 Phone: 81-83-266-5978 (General Affairs Dept.) Fax: 81-83-266-8274 Yokohama Machinery Works 1-8-1, Sachiura, Kanazawa-ku, Yokohama, Kanagawa, Japan Postal Code: 236-8515 Phone: 81-45-775-1201 (General Affairs Dept.) Fax: 81-45-775-1208 Takasago Machinery Works 2-1-1, Arai-cho Shinhama, Takasago, Hyogo, Japan Postal Code: 676-8686 Phone: 81-79-445-6125 (General Affairs Dept.) Fax: 81-79-445-6900 Detailed Version Nagoya Aerospace Systems Works 10, Oye-cho, Minato-ku, Nagoya, Aichi, Japan Postal Code: 455-8515 Phone: 81-52-611-2121 (General Affairs Dept.) Fax: 81-52-611-9360 CSR Report Nagoya Guidance & Propulsion Systems Works Corporate Social Responsibility Report 1200, O-aza Higashi-tanaka, Komaki, Aichi, Japan Postal Code: 485-8561 Phone: 81-568-79-2113 (General Affairs Dept.) Fax: 81-568-78-2552 Mitsubishi Minatomirai Industrial Museum 2010 Mitsubishi Juko Yokohama Bldg., 3-3-1, Minatomirai, Nishi-ku, MHI Social and Yokohama, Kanagawa, Japan Postal Code: 220-8401 Environmental Report Phone: 81-45-200-7351 Fax: 81-45-200-9902 URL http://www.mhi.co.jp/en/museum/ Digest MHI Social and Environmental Report Corporate Social Responsibility Report 2010 Creed 1. We strongly believe that the customer comes first and that we are obligated to be an innovative partner to society. CONTENTS 2. We base our activities on honesty, harmony, and a clear distinction between public and private life. Dialogue 3 3. We shall strive for innovative management and technological development from an international perspective. We aim to continue pursuing our aspiration to contribute to the global community through manufacturing. Reason for Instituting the Creed (Issued June 1, 1970) Mr. Akira Ikegami and President Hideaki Omiya In Japan there are many enterprises with their own “creeds” company, the mental attitude of employees, and the future CSR of the MHI Group 9 which simply represent their management concept. directions of the company. Mitsubishi Heavy Industries, Ltd. has a creed of this type, The reason for instituting the present creed is so that all Special Feature also. It was instituted in 1970 on the basis of the policy ad- of us can call to mind our one hundred years of tradition vocated by Koyata Iwasaki, president of Mitsubishi Goshi and strive for further development in the future. Close ties with Kaisha in the 1920s, to indicate the essential attitude of the the Earth 11 Nuclear power plant reduces CO2 emissions —for safe, secure operation at an improved operating rate Editorial Policy Scope of this Report This is the tenth report of Mitsubishi Heavy Industries, Target organization: Close ties with Ltd. (MHI), including the first Environmental Report The information contained in this report pertains to Mitsubishi Society 15 published in 2001. In this 2010 edition, we have Heavy Industries, Ltd. and its Group companies (125 in Japan Advancing to the frontiers of cancer treatment endeavored to show the faces of the people involved and 112 overseas). Some articles, however, only include Developing a radiotherapy machine that reduces with MHI while presenting a dialogue between the descriptions of MHI activities. the burden on patients President and an intellectual, opinions from various stakeholders, and the voices of employees from the Target period: sites of their CSR activities, all in an easy-to- April 1, 2009 through March 31, 2010 A bridge to the understand manner. In the feature articles, we (includes information on some activities after March 31, 2010) 19 introduce representative initiatives under the three next Generation themes of our CSR Action Guidelines: “close ties Our nationwide works participate in children’s science classes with the Earth,” “close ties with society,” and “a Referenced Guidelines bridge to the next generation.” In addition, we posted a CSR Report digest • Global Reporting Initiative (GRI) Responsibilities and Actions of MHI version (brochure) to succinctly communicate the “Sustainability Reporting Guidelines” (2002 edition G2 and company’s activities as well as the detailed version third edition G3) CSR Action Plans 23 Contents of the Detailed Version / Related Data 45 • “Environmental Reporting Guidelines” (2007 edition) issued (PDF) on the website to provide readers with more Management Overview of the MHI Group 47 information on our activities. by the Japanese Ministry of the Environment Corporate Governance 26 Third-Party Opinions 48 We will continue to improve this report in response Note: A “Guideline Comparison List” will be posted on our website. Compliance 27 Acting on Valuable Opinions 48 to your feedback. Commitment to the Global Environment Structure of CSR information disclosure Environmental Management 30 CSR Report (MHI Social and Targets and Progress 31 Detailed version (PDF) Environmental Report) 2010 Date of Issuance Countermeasures against Global Warming 33 The detailed version June 2010 (previous issue: June 2009) Resource Conservation and Waste Management The full, 66-page CSR report in Digest (brochure) 34 (PDF) can be found on PDF format is provided in the Management of Chemical Substances CSR section of the MHI our website under “CSR” 34 corporate website. Commitment to People and Society We welcome your opinions URL Disclaimer Commitment to Our Customers through the questionnaire also http://www.mhi.co.jp/en/csr/ 36 available on the website. In addition to objective information on the past and present status of Mitsubishi Commitment to Our Shareholders and Investors Heavy Industries, Ltd. and its Group companies, this report also contains plans, 37 perspectives, and forecasts based on business plans and management policies Commitment to Our Business Partners (Suppliers) 38 as of the date of publication. These forecasts are made using information avail- able at the time of publication and therefore the actual status and outcome of fu- Commitment to Our Employees 39 http://www.mhi.co.jp/en/csr/ ture business activities may differ from these forecasts as a result of changes in Contributions to Society 41 the given variables. 1 Mitsubishi Heavy Industries, Ltd. Detailed Version MHI Social and Environmental Report Corporate Social Responsibility Report 2010 Creed 1. We strongly believe that the customer comes first and that we are obligated to be an innovative partner to society. CONTENTS 2. We base our activities on honesty, harmony, and a clear distinction between public and private life. 3. We shall strive for innovative management and technological development from an Dialogue 3 international perspective. We aim to continue pursuing our aspiration to contribute to the global community Reason for Instituting the Creed (Issued June 1, 1970) through manufacturing. Mr. Akira Ikegami and President Hideaki Omiya In Japan there are many enterprises with their own “creeds” company, the mental attitude of employees, and the future which simply represent their management concept. directions of the company. Mitsubishi Heavy Industries, Ltd. has a creed of this type, The reason for instituting the present creed is so that all Overview of the MHI Group 9 CSR of the MHI Group 11 also. It was instituted in 1970 on the basis of the policy ad- of us can call to mind our one hundred years of tradition vocated by Koyata Iwasaki, president of Mitsubishi Goshi and strive for further development in the future. Special Feature Kaisha in the 1920s, to indicate the essential attitude of the Close ties with the Earth 13 Nuclear power plant reduces CO2 emissions Scope of this Report —for safe, secure operation at an improved Editorial Policy operating rate This is the tenth report of Mitsubishi Heavy Industries, Target organization: Ltd. (MHI), including the first Environmental Report The information contained in this report pertains to Mitsubishi published in 2001.
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