INITIATIVES ON NATIONAL KEY RESULT AREA - URBAN PUBLIC TRANSPORT (NKRA-UPT) - Malaysian Initiative to ASEAN Connectivity

21st October 2014

CONFIDENTIAL AND PROPRIETARY Any use of this material without specific permission of PEMANDU is strictly prohibited Agenda

Team Introduction

Executive Summary: NKRA Urban Public Transport

2013 Initiatives

Minister’s Scorecard / KPI

Summary In GTP 1.0 : 2010 - 2012, NKRA UPT Set Bold Ambitions to double Public Transport Modal Share by 2012

GTP 1 Lab in 2009, we identified these Estimated AM peak public transport modal share problems.. % versus private vehicle ridership

25%

Modal share dipped! 21%

15% 10-12%

2008 2010 2011 2012 baseline To achieve this ambition, NKRA UPT focused on 4 Areas

Estimated AM Peak Public Transport ridership (‘000 pax-trips) We defined four sub-NKRAs to focus our efforts

Sub-NKRAs Description

2.5x 1 ▪ Door-to-door journey times, current public ~600 Reliability and including in-vehicle and out-of- transport usage journey times vehicle travel times during AM peak periods ~360 ~240 2 ▪ Journey experience on public Comfort and transport including out-of-vehicle convenience travel experience

3 Accessibility ▪ Ability of rakyat to have sufficient 2008 2012 and accessibility to make public transport services an attractive connectivity Equivalent to Aspiration: alternative to cars ~10 – 12% PT 25% PT modal share modal share 4 ▪ Provision of sufficient PT Availability capacity to serve both existing and capacity Prime Minister has set a national priority of and new passengers 25% public transport modal share during A.M. peak periods in Valley by 2012 UPT1.0 (2010-2012) Key Achievements

• 470 new RapidKL buses • Pasar Seni city bus terminus • 1374 new / refurbished bus stops begins operations Bus • Launched 2 out of 4 Go-KL bus • 9 Bus Expressway Transit (BET) routes corridors

• 35 four car-sets injected into LRT line. AM Peak headway (frequency between arrival) is less than 3 mins Rail • 37 six car-sets (SCS) injected into KTM Komuter service. AM Peak headway is reduced from 30 to 15 mins

• Integrated Transport Terminal (ITT ) Bandar Tasik Selatan and Inter-Urban Transport Terminal (IUTT) begins operation Integration • 5,000 additional parking bays completed within KL rail network • Single ticket journey made available between LRT Kelana Jaya / Ampang lines

• Heavy vehicles are restricted from CBD during peak hours (6-9am and 4-7pm) Network • Performance management hub system (PMhS) completed with ability to monitor over 1,600 buses within , from 9 bus operators. GTP 1.0 (2010-2012) Key Metrics

These three measures are typically adopted by many developed cities.

Modal Share AM Peak Ridership Population proximity of 400m

Target Target 600,000 KTM 6 Target 25% car-sets 75% LRT 4 injection 2010 63% 25% car-sets 400000 injection 20% 4% 20% 350000 17% 36% 16.4% 300000 15% 250000 5% 2011 67% 10% 200000 10% 150000

5% 100000 50000 0% 0 2012 72% Baseline 2010 2011 2012 Baseline 2010 2011 2012

Modal share = ______No of Public Trips______AM Peak Ridership: Average daily ridership The increasing trend is due to more No of Total Trips (Private & Public) (bus + rail) between 6-10am accessibility to public transport nodes GTP 2.0 : 2013 - 2015 (Urban Public Transport) remains imperative

1 Congestion & Travel Time 2 Connectivity & Accessibility 3 Rakyat’s Expectations

4 million private vehicle 9 PBTs in Greater KL, “the waiting time for bus is not predictable” trips into KL daily* with 6 million population

and it’s growing “I have to negotiate for price, private vehicles 500,000 when I take the taxi” registered in KL yearly Only ~20% uses public

transport to commute “there’s no feeder bus service 70 mins current travel to the rail stations” time Klang – KL during AM peak hours*

* BRT traffic study by URUSBUDI transplan 2012

NKRA UPT GTP 2.0 Framework (2013-15)

25% PT modal share

750k AM peak PT ridership 75% of population residing within 400m of UPT nodes 25% of GKL taxis at par with best-in-class ASEAN cities

reliability & frequency | connectivity & convenience | availability & capacity

Reliable RAIL Reliable BUS Quality TAXI service with the service that service that right capacity and provides connection enhances door-to- frequency and covers door connectivity suburban area ENFORCEMENT : Optimized deployment of resources

INTEGRATION : Improved quality and efficient to allow seamless journey and convenience

TRAVEL DEMAND: Transport analytics, “push/pull” initiatives, profitability analysis & fare structure review

Watching brief for Regional Cities & Corridors GTP 2.0 Initiatives and Enabling Projects

UPT2.0 Initiatives

Rail Bus Taxi

• KTM Komuter Enhancement • • Centralised Taxi Service • LRT Extension and Expansion • Bus Stop Programme System (CTSS) • KL Monorail Extension and • Greater KL Stage Bus Network • New Taxi Business Model Expansion Revamp (incl. City Buses & Feeder Service)

Integration Travel Demand

• Pedestrian Linkages (Skywalk) • Parking Control • Integrated Ticketing & Automated Fare Collection • Journey Planner • KTM Station Upgrade • Park n Ride / Parkway

Enabling Projects – Profitability Analysis on Key Modes – Drivers Academy & Enhancement Programme – – Watching Brief for Regional Cities & Corridors – Greater KL Business Revitalization & Car Free Zone – – Joint Taskforce for Enforcement –

Key:

New Initiatives UPT 2.0 Initiatives will help deliver 2015 aspirations

1 750,000 AM Peak Ridership UPT 2.0 Initiatives 248k 414k 750k

166k • Estimated 414,000 211k 336k additional ridership from UPT 2.0 125k initiatives

Bus Rail 2012 Bus Rail Estimated UPT 2.0 2015 Target

2 3 75 % Population residing within 25 % taxis at par with best-in-class 400m of UPT nodes ASEAN cities

Initiatives Initiatives Contribution Contribution • LRT Extension • Launch of New Taxi 25% of best- in-class taxis Program Business Model • CTSS • Centralized Taxi Service System • Bus Network (CTSS) Revamp Initiative Factsheet (1/9): KTM Komuter

• 38 SCS valued at 1.89 billion

• Capacity per car set is now 1,100 pax compared to 450 pax

44,533 166,006 95 On time Performance 121,473 90.2 90.2 89.5 89.9

90

Target: 85%

85 Ridership

80 Jan-Apr 2012 Jan-Apr 2013 Total Jan Feb Mar Apr

• Ridership increase 36% • On-time performance (OTP) is a new KPI

• Load factor increase 53% to 62% • Target set = 85% (Target set = 70%) • Average OTP for Q1 = 89.9% Initiative Factsheet (2/9) : GO KL City Bus

• Fleet of 16 buses providing free city bus service daily

• Ridership of 16,000 daily

Green & Purple Line Red & Blue Line

Existing Go-KL Service Future Go-KL Service

. Commenced operations on 31st Aug 2012 . Expected to deliver by Q4 2013 . Free bus service within KL Central Business District . Red Line (Titiwangsa – KL Sentral), expected 18,000 . Subsidized by the Government (RM1,200 per bus per daily ridership day) . Blue Line (Titiwangsa – Pasar Seni), expected 18,000 . Purple Line ( Pasar Seni – ), 10,000 daily daily ridership ridership . Green Line (KLCC – Bukit Bintang), 6,000 daily ridership Initiative Factsheet (3/9) : Bus Rapid Transit (BRT)

What is BRT: A form of bus system designed for high Kerinchi – Pasar Seni Area volume of passengers, while operating similar to a mass transit system

Conceptual Design BRT – Area Corridor 1: Klang - KL DBKL Length: 33.5 km x 3km Kota radius Klang – Area MBPJ Darul

Ehsan Number of stations: 29 Phase 1a Key stations include: MBSA MPSJ • 5.75 km bus lane Dayabumi, KL Sentral, • 7 stations Mid Valley, Subang Jaya, MPK Glenmarie, Batu Tiga, Phase 1b Key Features: UiTM , • 13.95 km busway • Exclusive lanes on the • 8 stations Busway; • Pre-boarding payment Phase 2 • Single system operator • 13.8 km future for revenues and busway payments • 12 stations • multiple bus operators with common ticketing Initiative Factsheet (4/9): Bus Stops

GTP 1.0: 1388 refurbishment Ongoing Initiative: and newly built bus stops in 8 Info panel & bus PBTs stop coding

GTP 2.0: Refurbish / built 100 bus stops in 4 PBTs (MBPJ, MDHS, MDKS and MDKL)

Recommendation

SPAD SPAD Flow of bus schedule information Info panel and bus stop Enforcement Implementation identification to provide info on monitoring Bus bus route and timetable operator Bus Local Advertisers operator authorities

Bus operator

▪ SPAD as the enforcement authority, will require bus operators to provide bus schedule information to the local authorities RM 7.4 mil spent for upgrading bus stop in 2012

RM 16.5 mil spent during GTP 1.0 (2010-2012) 13 Initiative Factsheet (5/9): Performance Monitoring hub System (PMhS)

A system housed in SPAD office to monitor the service Ongoing Initiative: performance of the public transport operators PMhS Features

• Located at SPAD • Track bus movements • Public interface via corporate and activities via LED based passenger headquarter installed on-board information display unit and system (PID) • Operational hour integration (operators 8am-12am (18 hours) with its existing FMS) • Publish real-time bus schedule including On-board Unit (OBU) x 1000 • Monitor and analyse • Provide option for estimated time bus and operators’ operators to view and arrival at bus stops installation to local non- performances manage its operations via PID RapidKL stage bus

PMhS Ecosystem

Local Intranet 1 Mbps 160 units PIS Will integrate with RapidKL Terminals Wireless current system by Q4 2013 Network

2 Mbps

2 Mbps Internet Bus Operators provide OBU modem schedule input for buses

1 Mbps 4 Mbps External External Video/ 14 Operators’ FMS CCTV Feed Integration Plan to integrate with KL taxi system Initiative Factsheet (6/9) : Taxi

June 2012: Launch of TR1MA Ongoing Initiative: Program Centralized Taxi Service System

• To enhance enforcement via an onboard unit for performance management and tracking • To established an integrated call Mar 2013: YAB PM announces centre to optimize drivers deployment, Individual Taxi Permits which will lead to higher revenue

Call Centres

Operators Apr 2013: Launch of Proton Exora model for Teksi 1Malaysia CTSS MDT MDT

MDT MDT Merit- Demerit Individual drivers system MDT MDT

May 2013: City Cabs allowed to pick-up at KLIA Initiative Factsheet (7/9) : Integrated Cashless Payment System

A single, integrated e-payment system to be developed for Greater KL public transport system The system, based on Touch N Go will enable higher transit adoption, fare review, and cashless society Case study: leading transit e-payment Transit SPV overview services are owned by transit operator / regulator / government Transit TransitLink Singapore 100% SPV

Oyster London 100%

Octopus Hong Kong 100% Maintain control of transit e-payment within T Money Seoul 34% 66% the transit community

Government / Transit Regulator Private Reduced complexity – one voice, single Transit Operator accountability

Commitment and interest alignment via joint- Best understanding of transit requirements ownership

More holistic / balanced decisions via shared Most impacted by service quality expertise and input

SPAD with a golden vote and to lead in Extension of public service expectations coordination / facilitation

The concept has been approved by Economic Council on 4 Feb 2012 YAB PM instructed the system to be ready for MRT Line 1 is operational (early 2017) Initiative Factsheet (8/9): Integration

Parking Bays Provision Project Sites (GTP 2.0) In Progress 12,000 10,422 LRT: Kelana Jaya 10,000 ERL: 3,500 KTM: Klang, Rawang, Nilai 8,000 6,000 5,000 1,922 (GTP 1.0) In Progress KTM: Serdang, Shah Alam 4,000 LRT: Ampang 2,000 Completed 0 LRT: Gombak, Sg Besi, Bandar Tasik Selatan, Pudu Completed GTP 1 GTP 2 Total KTM: , Batu Tiga, , , Bangi, In Progress In Progress Batang Benar, Salak Selatan, Petaling,

LRT Sungai Besi KTM Petaling LRT Gombak 214 bays 130 bays 1060 bays Initiative Factsheet (9/9) : Integrated Transport Terminal (ITT) Gombak

Ongoing efforts to decongest CBD

3 Gombak Construction of ITT Gombak 2013* has not started

Milestones to-date: • Cabinet approved the Concession Agreement in Dec 2011 and it was duly signed • Development Order obtained from Majlis Perbandaran CBD Current Challenges: 2 • As the land status is Malay Reserve, we need to opt for land swaps Pudu Sentral on similar size / value and it must be approved by State 2011 Government • Efforts to-date have not succeeded, putting Condition Precedence to the Concessionaire at risk

Next Steps: Upon consultation with UKAS, it is proposed that the concession be amended to reduce commercial area (limited only to Malay traders) and revise Government recovery rate. 1 Bandar Tasik Selatan UKAS to prepare and table Cabinet Paper to this effect 2011 What NKRA-UPT GTP 2.0 aim to achieve in 2015

• Completion of LRT Extension Project (LEP) • 7.5 mins headway for KTM Komuter 1 • 12 sets of four-car sets enters KL Monorail service 1 • City Bus Service begins operation in Q1 2013 • 4,500 bus stops will be indexed with information panel • Bus Rapid Transit: Corridor 1 operational, with two others begin 2 construction

• Centralized Taxi Service System (CTSS) by Q1 2015 • Launch of the New Taxi Business Model • 25% of budget taxis (~7,000) move into ASEAN quality rating zone by 3 2015 • 4km of pedestrian linkages constructed • 6,000 parking bays provided across key rail stations • Parkway drop-zone facilities at three major highways • Upgrade of key stations along KTM Komuter network 4 • Seamless journey between KTM Komuter/LRT lines at KL Sentral

• Phase 1 of Journey Planner to go-live by 2013 • Rate review and potential elimination of DBKL parking bays by 5 2014 Thank You