Our Technology. Your Success. Pumps . Valves . Service

KSB Company Profile

Head Office, Branch Office Branch Office Factory and Workshop Sales Offce Sales Offce Jl. Timor Block D2-1 MM2100 Jl. A. Yani KM. 17,8 Kluster Bunga Rinte No. 22A Industrial Town Cibitung Komplek Pergudangan Sumber Baru No. B3 RT. Jl. Bunga Rinte Simpang Selayang 17520, West , Indonesia 27 RW. IX, Kec. Gambut, Kab. Medan Sumatera Utara Telp : +62 21 8998 3570 Banjar Kalimantan Selatan Telp : +62 61 822 7095 Fax : +62 21 8998 3571 Telp : +62 511 4770 235 Fax : +62 511 4770 236 Cilegon Branch Office Sales and Marketing Office Sales Offce Secure Building, Block B 3rd Floor ​ Branch Office Graha Sucofindo Jl Raya Protokol Halim Perdanakusuma Offce and Workshop Jl. Jend Ahmad Yani No. 106 2nd Floor East 13610 Komp. Pergudangan Arafuru Cilegon 42421 Indonesia Telp : +62 21 8088 6509 Jl. RE Martadinata Blok A-2 RT 11/ RW 07 Telp : +62 254 386 467 Fax : +62 21 8088 6504 Kel. Sungai buah Kec. Ilir timur II Fax : +62 254 386 467 Palembang 30118 Branch Office Telp : +62 711 5625 756 Representative Sales Offce Fax : +62 711 5625 756 Sales Offce Ruko Galaxy Sier Jl. Daeng Ramang Kel. Pai, Kec. Biring Kanaya, Jl. Rungkut Industri III No. 7F Amman Mineral Nusa Tenggara Makassar. Surabaya 60111 Representative Telp : 0811 9702 483 Telp : +62 31 8477 685 Sales Offce Fax : +62 31 8477 685 Jl. Nurdin Gang Batu Hijau No. 18C RT.07 RW.02 Freeport Representative Dusun Pasir Putih Tengah Sales Offce Branch Office Desa Pasir Putih, Kec. Maluk Tembaga Pura, Papua. Sales Offce Kab. Sumbawa Barat Telp : 0811 941 770 Jl. Raya Walisongo No. 2 Telp : 0812 9545 6230 Ruko Tugu Square Kota Semarang Jawa Tengah 50185 Branch Office Telp : +62 24 764 32 505 Sales Offce Komp. Perkantoran Grand Sudirman Block D10 Jl. Branch Office Datuk Setia Maharaja Pekanbaru Offce and Workshop Riau Indonesia Jl. Mulawarman No. 5 Rt 023 Telp : +62 761 787 2752 Kel. Manggar, Balikpapan timur 76116 Fax : +62 761 32438 Telp : +62 542 771 724 Fax : +62 542 771 730

KSB Indonesia Head Office, Cibitung. Telp: 021 89983570 Sales & Marketing Office, Jakarta. Telp: 021 80886509 E-mail: [email protected] ksb.co.id/ 02 03

KSB in brief About us

KSB is a leading supplier of pumps, Since 1993, KSB plays a major role in valves, related systems and service Indonesia by providing products and Our head office and factory at Cibitung Industrial Estate, Indonesia offerings. KSB is constantly improving the services to multiple local industries. hydraulic components of its pumps and Stateof-the-art product offers from valves – for low life cycle costs and standard to tailor-made products in optimum performance to include accordance with customer needs and digitalisation which brings innovations preferences, that differentiate us from promising better efficiency and lower others. Supported by 3 workshops, 12 operating costs. Founded in Frankenthal, sales offices and associated partners, KSB Germany, in 1871, the company has a covers Indonesia’s territory. With more presence on all continents with its own than 250 employees, where 50 are sales and marketing organisations, dedicated for after sales service activities, manufacturing facilities and service under KSB SupremeServ, offering best in operations, also 170 service centres. KSB class service and spare parts solutions, 24 employs more than 15,000 people. hours/7 days per week.

The success of the company is based on KSB Indonesia’s factory is located in innovative technology that is the fruit of Cibitung Industrial Estate, West Java, its own research and development while the sales offices and representatives activities. KSB’s research centres focus are based in Jakarta, Cilegon, Surabaya, their efforts on hydraulics, materials Semarang, Medan, Palembang, technology and the automation of pumps Pekanbaru, Balikpapan, Banjarmasin, and valves. Excellent efficiencies, energy- Makassar, Nusa Tenggara and Papua. We saving motors as well as equipment for are committed to ensure customer the control and monitoring of system satisfaction and service excellence by components ensure high overall energy continuously enhancing our core efficiency. competences as well as value-added for sustainable growth and development. 04 05

Single-source supplier: your partner for pumps, valves and service

KSB sets the yardstick for others to follow. Our pumps and Many people can sell, but only experts provide the best advice. We produce a wide range of standard pumps and valves – valves lead the way on quality and versatility. When our customers face complex tasks, we are with them carefully matched to customer needs with the ideal materials, from Day One. Whether they want planning guidance, specially hydraulic systems and drives for each application. Our modern designed components or help with commissioning, they will automation products ensure the very best in reliability and discover many reasons to choose KSB. And they will also find efficient operation. plenty of scopes for individual requirements in other areas. 06 07

KSB SupremeServ: service and solutions Our team is at your service

Customers rely on us for services matched precisely to their needs – from initial consultancy, planning, installation, operation and maintenance to classic and digital service concepts: KSB is on hand to help you over the entire life cycle of your system with more than 3,500 specialists in over 190 service centers around the globe and supported by a total 50 dedicated employees for after sales service activities in Indonesia. 08 09

Our manufacturing facility The place where quality is produced

Factory history and fact Factory facility Quality assurance . 1993: started foundry operation in Cakung, Jakarta . production fabrication line . high pressure testing line . quality management system . 2010: opening new factory and service facility in Cibitung, West Java . production assembly line . valve testing facilities for seat, . factory calibration certified . land area: 224 m x 98 m (est 21,000 sqm) . production painting line back seat and body seat . test equipment and calibration . existing office and workshop area: 80m x 60m (4,800 sqm) . testing facilities: testing bed . DnD (Dewatering and Dredge certified . open space available for extension up to 100m x 60m (6,000 sqm) . horizontal testing line pumpsets) testing facility . occupational health and . plant extension will be executed in 2022 . vertical testing line . warehouse safety . logistic 10 11

Premium quality standards National and international certificates KSB always works to the latest quality standards, in all areas of the company worldwide. First-class products and excellent service take top priority at KSB. That is why the entire Group works to uniform and secure quality guidelines based on the Business Excellence Model of the European Foundation for Quality Management (EFQM). The products have also been certified to the national standards as part of our initiative in improving local content requirement/Tingkat Komponen Dalam Negeri (TKDN). 12 13

Comprehensive solutions for a wide range of market segments

Name any application, and KSB pumps and valves are ready in action. Like industrial processes, water transport or energy conversion. All round the world, customers rely on our expertise and technical skills to keep things moving. 14 15

Our Success stories Delivering on promises to customers & partners

Our reliable, high-efficiency pumps and valves are used in applications wherever fluids need to be transported or shut off, covering everything from building services, general industry and water transport to wastewater treatment, chemical/petrochemical, power plant processes, and mining.

Striving to provide best-in-class solutions and service excellence Supporting nationwide program to add 35,000 Megawatt Understanding the challenges within the industry and offering Delivering economically efficient all-in solutions for large and in mining market in Kalimantan, Sumatra, Sulawesi, Nusa (MW) in electricity to boost economic growth best solutions in helping food & beverage factories meet the small-scale building services projects Tenggara and Papua to support Indonesia’s government demand of hygienic design and energy efficiency continuous works on stimulating the development of in-country processing facilities. Serving export market: Australia and Malaysia

Ensuring natural resources are processed safely and reliably, Supporting Indonesia’s energy initiative in building and Supporting water supply systems in Java and Sumatra Delivering flood control solutions in Java to mitigate the risks making sure smooth processes, protecting people and the accelerating liquefied gas production to accommodate the as part of the national strategic projects in delivering more and minimize the damage. Providing pump on wheels for environment demand for natural gas usage clean water for Indonesian lives draining inundation and alleviating frequently flooded area within minutes of arriving 16 17

Research and development Our commitment for sustainable growth

The fourth industrial revolution is in full swing. Increasing digitalization and networking of products, value creation chains and business models offers many industrial companies with attractive opportunities.

KSB Sonolyzer® KSB Guard Augmented Reality With this app, KSB brings Digital Industry straight to KSB Guard is KSB’s intelligent pump monitoring system When it comes to on-time commissioning, maintenance and Equipped with data glasses or via an app for mobile phones/ your smartphone. In just a few seconds, KSB Sonolyzer® comprising sensors and a cloud application which enables you repair, time is of the essence. All tasks must be completed as tablets, on-site service personnel can hook up directly with a measures the noise frequency of the asynchronous motor to keep a mobile eye on the performance and status data of quickly as possible so that the system can be put into service KSB specialist, patching in expert knowledge “live”. At the and checks whether there are potential energy savings to be your pumps at all times. The cloud-based solution monitors or availability restored, ensuring reliable system operation. monitor in the back office, the KSB specialist sees and hears made, thus enabling an increase in pump efficiency. Discover all connected pumps in parallel and immediately notifies you Unforeseeable problems or damage to components can everything that the service engineer sees and hears. The two the optimisation potential of your systems with the KSB of any irregularities. How to detect faults and anomalies faster seriously disrupt commissioning or maintenance processes. can also examine the periphery of the pump set together. Sonolyzer® app. than ever before while maintaining a solid database for further This is where KSB’s Augmented Reality Service can provide optimisation measures – system-wide quick and easy assistance. 18 19

Corporate Social Responsibility (CSR)

Sustainability and corporate social responsibility (CSR) are integral part of KSB’s corporate culture. This is why KSB is a signatory to the United Nations Global Compact. Our CSR initiatives reflect on how we conduct our business, have more positive impact on society and environment as well as enhance employees’ sense of caring for others.