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Volume 06 _ Issue 12 _ Dec 2015 SAMENA TRENDS EXCLUSIVELY FOR SAMENA TELECOMMUNICATIONS COUNCIL'S MEMBERS BUILDING DIGITAL ECONOMIES A SAMENA Telecommunications Council Newsletter Ooredoo Group PTCL Batelco Etisalat Group Omantel Chairman Vice-Chairman Director Director Director Dr. Nasser Marafih Mr. Walid Irshaid Mr. Ihab Hinnawi Dr. Kamal Shehadi Mr. Talal Said Advisor to Chairman CEO & President Group CEO Chief Legal & Marhoon Al Mamari Regulatory Officer CEO Orange, JTG STC Group Turk Telekom Group VIVA Telecom - Kuwait SAMENA Council Director Director Director Director Director Mr. Jerome Henique Dr. Khaled Biyari Mr. Hakam Kanafani Mr. Salman Bin Abdul Mr. Bocar A. BA CEO Group CEO Chief Advisor & Board Aziz Al Badran CEO Member CEO Telecom Operators’ leadership in the digital economy: Catalytic roles toward accelerating socio-economic development and innovation enablement in and beyond 2016 www.samenacouncil.org SAMENA cONtENtS VOLUME _ 06 _ISSUE _ 12_dec 2015 tRENDS The SAMENA TRENDS newsletter is wholly REGIONAL & MEMBERS owned and operated by The SAMENA UPDAtES Telecommunications Council FZ, LLC 24. Members news (SAMENA Council). Information in the newsletter is not intended as professional services advice, and SAMENA Council 35. Regional news disclaims any liability for use of specific information or results thereof. Articles REGULAtORY & POLIcY and information contained in this publication are the copyright of SAMENA UPDAtES 42. Regulatory news Telecommunications Council, (unless otherwise noted, described or stated) and cannot be reproduced, copied or 50. ITU Global Symposium for Regulators printed in any form without the express 2015: Mind the digital gap written permission of the publisher. 52. A snapshot of regulatory activities in The SAMENA Council does not necessar- SAMENA region ily endorse, support, sanction, encour- age, verify or agree with the content, Regulatory activities beyond the comments, opinions or statements made 60. in The SAMENA TRENDS by any entity SAMENA region or entities. Information, products and services offered, sold or placed in the WHOLESALE UPDAtES newsletter by other than The SAMENA 76. Wholesale news Council belong to the respective entity or entities and are not representative of The SAMENA Council. The SAMENA EDItORIAL tEcHNOLOGY UPDAtES Council hereby expressly disclaims any 03. 79. Technology news and all warranties, expressed and im- plied, including but not limited to any 87. High taxation and regulatory fees: A warranties of accuracy, reliability, mer- challenge for the telecommunications chantability or fitness for a particular industry in the region? purpose by any entity or entities offer- ing information, products and services in this newsletter. The user agrees that The REGIONAL SAtELLItE UPDAtES SAMENA Council is not responsible, and 89. Satellite news shall have no liability to such user, with PERFORMANcE respect to any information, product or service offered by any entity or entities 22. Taxation Landscape Across in this newsletter. The SAMENA Coun- cil’s only liability in the event of errors the Regions shall be the correction or removal of the erroneous information after verification. Editor-in-chief Bocar A. BA contributing Editors Izhar Ahmad Javaid Akhtar Malik contributing Members Analysys Mason A.T. Kearney Publisher SAMENA Telecommunications Council Subscriptions 04. [email protected] Advertising BOARD MEMBERS’ [email protected] AcHIEvEMENtS Legal Issues or concerns [email protected] SAMENA tRENDS [email protected] Tel: +971.4.364.2700 © 2015 - All rights reserved. SAMENA TRENDS is a trademark of SAMENA Telecommunications Council. EDITORIAL SAMENA TRENDS _ DEC 2015 Telecom Operators’ leadership in the digital economy: Catalytic roles toward accelerating socio-economic development and innovation enablement in and beyond 2016 Sufficient scholarly evidence exists to support the risks of confrontation with government bodies. the socio-economic development role that And, on the other hand, a position on a tax telecommunications services and the adoption proposal against the interest of the private sector of ICT play in both developed and developing as a whole, could create complexities of its own. economies. Equally so, however, substantial proof exists that imposing costs on telecommunications In either of the above scenarios, the solution products and services, thereby directly or indirectly seems to lie only in understanding and visualizing transferring the fiscal burden to the end-customer, the policy imperative that be: Understand the role results in impeded adoption of digital services. of communications technologies and services and make the adoption of ICT and telecommunications A major reason why many of the markets within affordable at all tiers of the society by rationalizing the SAMENA region have appeared, and some all forms of taxation to encourage sustainable continue to do so, in ITU’s list of top 50 nations investment in infrastructure development. where ICT-specific taxes and tariffs continue to be imposed, is mostly because many incorrectly The Year 2016 is upon us, and it is ever more continue to see telecommunications and ICT as important that we enter the new year with new luxury and not as necessity. Moreover, in many visions and resolutions on this important matter. countries, raising tax burden on ICT continues The government sector must playing a central to be exploited as a means to make-up for the and a visionary role in enabling and embracing loss in government revenues, caused by poor tax the next way of Internet connectivity. This means, collection systems and absence of transparency in perspectives and policies have to be based on governance. achieving more and connecting more. In the age of Internet of Things, whereby more of everything will The end result is expectedly nothing more than be connected in very sophisticated and complex delayed or altogether reduced investment in digital ways, the continuing lack of rational taxation communication infrastructure development, and policies would not only impede digital progress, it hence further delay in making progress in economic would be akin to regression in our technological development. Such a situation poses formidable and consequential socio-economic development. challenges and affects all the stakeholders: The presence of comprehensive, rational taxation For policy-makers, it is the renewal of the vision policies and effective government strategies for into the future that poses the biggest challenge. mitigating the loss of tax revenues would help In other words, the flawed understanding or create more direct ways to generate revenues perspective that access to faster broadband for national governments, and would help fulfill and ICT services is a luxury good -- rather than national socio-economic agenda more naturally. a development tool, which, in a short period of time, can physically transform a society-- and SAMENA Council wishes national policy-makers, overcoming it, is the biggest barrier. Only a shift the regulatory bodies, industry stakeholders, and in national priorities and gaining perspectives on the members of its community a very successful societal needs can break this barrier. and prosperous Year 2016. We look forward to being at the disposal of both the public and For telecommunications or ICT service providers, private sectors to help needs and ideas coagulate among other challenges related to tax burdens, into implementable action plans that foster digital the critical challenge of balancing tax compliance growth. risks with customer loss or being disadvantaged by competition, presents itself as a major feat. That is, an operator’s stance on a particular taxation issue in favor of customers or the industry could increase Yours truly, Bocar A. BA Chief Executive Officer SAMENA telecommunications council page_3 BOARD MEMBERS’ AchiEVEMENTS SAMENA TRENDS _ DEC 2015 Dr. Nasser Marafih is Member of the Ooredoo Group Board and Advisor to the Ooredoo Group Board‘s Chairman. He was Chief Executive Officer of the Ooredoo Group from 2006 until November Chairman 2015. In his role as CEO, Dr. Nasser has spearheaded Ooredoo’s global growth in recent years to expand to 15 operations in Dr. Nasser Marafih Middle East, North Africa and South East Asia, including Ooredoo’s acquisition of Wataniya Telecom, Ooredoo’s strategic partnership Advisor to Chairman with ST Telemedia in Singapore, as well as the company’s purchase of a controlling stake in Indosat of Indonesia. Dr. Nasser ranked Ooredoo Group #41 among the 100 powerful Arab leaders in 2015. page_4 BOARD MEMBERS’ AchiEVEMENTS SAMENA TRENDS _ DEC 2015 Ooredoo is a leading international communications company delivering mobile, fixed, broadband internet “By investing in network excellence and and corporate managed services tailored to the needs of consumers a superior customer experience, we have and businesses across markets in the Middle East, North Africa and positioned our operations as leaders in Southeast Asia. As a community- focused company, Ooredoo is guided data services, B2B innovations, and as by its vision of enriching people’s lives supporters of people’s digital lifestyles.” and its belief that it can stimulate human growth by leveraging communications to help people achieve their full potential. Ooredoo has a presence in markets such as • Ooredoo’s flagship initiatives footprint. Among the milestones Qatar, Kuwait, Oman, Algeria, Tunisia, were recognized at the 17th