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™ CONVERSANT® System Network Adjunct Platform (NAP) 3.0 with Worldshare NAP (WSN) 1.1 Operation, Administration, and Maintenance INTUITY™ CONVERSANT® System Network Adjunct Platform (NAP) 3.0 with WorldSHARE NAP (WSN) 1.1 Operation, Administration, and Maintenance 585-350-504 Comcode 108113697 Issue 1 November 1997 Copyright 1997, Lucent Technologies Trademarks All Rights Reserved 3M is a registered trademark of 3M Corporation. Printed in U.S.A. 4ESS is a trademark of Lucent Technologies. 5ESS is a registered trademark of Lucent Technologies. Notice BusLogic is a registered trademark of BusLogic, Inc. Every effort was made to ensure that the information in this book was Communicore wideband switch is a trademark of Lucent complete and accurate at the time of printing. However, information Technologies. is subject to change. CompuLert is a registered trademark of Tone Software Corporation. CONVERSANT is a registered trademark of Lucent Technologies. Your Responsibility for Your System’s Security Datakit is a registered trademark of Lucent Technologies. Toll fraud is the unauthorized use of your telecommunications system DEFINITY is a registered trademark of Lucent in the U.S. and by an unauthorized party, for example, persons other than your com- throughout the world. pany’s employees, agents, subcontractors, or persons working on your ESS is a trademark of Lucent Technologies. company’s behalf. Note that there may be a risk of toll fraud associ- IBM is a registered trademark of IBM Corporation. ated with your telecommunications system and, if toll fraud occurs, it INTUITY is a trademark of Lucent Technologies. can result in substantial additional charges for your telecommunica- Intel is a registered trademark of Intel Corporation. tions services. LattisHub is a trademark of SynOptics Communications, Inc. Medalist is a registered trademark of Seagate Technology, Inc. You and your system manager are responsible for the security of your Micropolis is a registered trademark of Micropolis Corporation. system, such as programming and configuring your equipment to pre- Orion is a trademark of IBM Corporation. vent unauthorized use. The system manager is also responsible for Shockwatch is a registered trademark of Media Recovery, Inc. reading all installation, instruction, and system administration docu- Starfire is a trademark of IBM Corporation. ments provided with this product in order to fully understand the fea- ST is a registered trademark of Lucent Technologies. tures that can introduce risk of toll fraud and the steps that can be STB Systems, Inc. is a registered trademark. taken to reduce that risk. Sun Microsystems is a registered trademark. T-Berd is a registered trademark of Telecommunications Techniques Lucent Technologies does not warrant that this product is immune Corporation. from or will prevent unauthorized use of common-carrier Texas Microsystems is a registered trademark. telecommunication services or facilities accessed through or Tiltwatch is a registered trademark of Media Recovery, Inc. connected to it. Lucent Technologies will not be responsible for any UNIX is a registered trademark in the United States charges that result from such unauthorized use. and other countries, licensed exclusively through X/OPEN Company Limited. Lucent Technologies Fraud Intervention UNIXWARE is a registered trademark of Novell, Inc. If you suspect that you are being victimized by toll fraud and you need Western Digital Corporation is a registered trademark. technical support or assistance, call Technical Service Center Toll Fraud Intervention Hotline at 1 800 643-2353. Ordering Information Call: Lucent Technologies Customer Information Center Federal Communications Commission Statement Voice 1 888 LUCENT8 Part 15: Class A Statement. This equipment has been tested and Fax 1 800 566-9568 found to comply with the limits for a Class A digital device, pursuant Write: Lucent Technologies Customer Information Center to Part 15 of the FCC Rules. These limits are designed to provide rea- 2855 North Franklin Road sonable protection against harmful interference when the equipment is Indianapolis, IN 46219 operated in a commercial environment. This equipment generates, Order: Document No. 585-350-504 uses, and can radiate radio-frequency energy and, if not installed and Comcode 108113697 used in accordance with the instructions, may cause harmful interfer- Issue 1, November 1997 ence to radio communications. Operation of this equipment in a resi- For additional documents, refer to the section in “About This Book” dential area is likely to cause harmful interference, in which case the entitled “Related Resources.” user will be required to correct the interference at his own expense. You can be placed on a standing order list for this and other docu- Part 68: Network Registration Number. This equipment is regis- ments you may need. Standing order will enable you to automatically tered with the FCC in accordance with Part 68 of the FCC Rules. It is receive updated versions of individual documents or document sets, identified by FCC registration number. billed to account information that you provide. For more information on standing orders, or to be put on a list to receive future issues of this Part 68: Answer-Supervision Signaling. Allowing this equipment to document, contact the Lucent Technologies Customer Information be operated in a manner that does not provide proper answer-supervi- Center. sion signaling is in violation of Part 68 Rules. This equipment returns answer-supervision signals to the public switched network when: Warranty • Answered by the called station Lucent Technologies provides a limited warranty on this product. • Answered by the attendant Refer to the “Limited Use Software License Agreement” card pro- • Routed to a recorded announcement that can be administered vided with your package. by the CPE user Comments This equipment returns answer-supervision signals on all DID calls To comment on this document, return the comment card at the front of forwarded back to the public switched telephone network. Permissible the document. exceptions are: • A call is unanswered Acknowledgment • A busy tone is received This document was prepared by Product Publications, Lucent • A reorder tone is received Technologies, Denver, CO. Contents About This Book xix ■ What's in This Book? xix ■ How to Use This Book xx ■ Intended Audiences xxii ■ Getting Technical Help xxiii ■ Related Resources xxiv ■ Book Conventions xxvi ■ How to Comment on This Book xxvii 1 Understanding NAP 1-1 ■ What's in This Chapter? 1-1 ■ Overview of the NAP Platform 1-2 NAP Software Components 1-2 NAP Hardware Components 1-3 NAP Site 1-3 NAP System Configuration 1-4 ■ Descriptions of NAP Software 1-7 NAP System Software 1-7 NAP Administration Software 1-7 Other NAP Software 1-8 ■ WorldSHARE NAP 1-9 Sample WorldSHARE Call Scenarios 1-10 WorldSHARE NAP Features 1-10 Application Software 1-10 ■ Descriptions of NAP Hardware 1-13 Voice Processing System (VP) 1-13 Provisioning and Maintenance System (PM) 1-20 Local Area Networks 1-23 ■ External Interfaces to NAP 1-25 Site Connectivity: ISDN-PRI T1 Links 1-25 Site Connectivity: TCP/IP Link 1-30 DWAN Connectivity: Datakit 1-31 Issue 1 November 1997 iii Contents TNM 1-35 2 Hardware Installation 2-1 ■ What's in This Chapter? 2-1 ■ Site Requirements 2-2 ■ Safety Summary 2-3 ■ 5ESS Cabinet Hardware Installation 2-5 Overview 2-5 5ESS Cabinets at a NAP Site 2-7 Unpacking the 5ESS Cabinet 2-7 Installing the 5ESS Cabinet 2-8 Cabling the 5ESS Cabinet 2-8 Cabling Site Power to the 5ESS Fuse Panel 2-10 Cabling the LAN Hubs to the LAN Network 2-10 Verifying the 5ESS Cabinet Hardware Installation 2-12 Installing the Cabinet Doors 2-14 Labeling Equipment 2-14 Installing the Video Monitor and Keyboard 2-15 3 Operating Instructions 3-1 ■ What's in This Chapter? 3-1 ■ Switches and Indicators 3-2 MAP/100C Switches and Indicators 3-2 Indicators on SCSI Cartridge Tape Drives 3-6 Communicore Module Indicators 3-6 Control 360 Module LEDs 3-10 Power/Maintenance Module LEDs 3-12 PRI T1 Module LEDs 3-16 Switch Module LEDs 3-20 Tone-Detector Module LEDs 3-22 Tone-Generator Module LEDs 3-24 iv Issue 1 November 1997 Contents Network Hub Switches and Indicators 3-26 ■ Power-Up Procedures 3-31 Applying Site Power to the Cabinets and Components 3-31 LAN Power 3-33 ■ Operating Procedures 3-34 Run Levels on the Machines 3-34 Power Cycling the VP 3-34 Power Cycling the PM 3-34 Normal Shutdown Procedures 3-34 Power Cycling and Downloading VP Firmware 3-35 Emergency Operation or Degraded Operation 3-37 4 Software Installation and Administration 4-1 ■ What's in This Chapter? 4-1 ■ Before You Begin 4-2 Software Overview 4-2 Machine IDs 4-3 ■ Software Installation and Administration Checklists 4-4 Installing a New Site 4-5 Installing a New VP at an Existing Site 4-7 Reloading an Existing VP at an Existing Site 4-9 Reloading an Existing PM at an Existing Site 4-11 ■ Site Preparation Procedures 4-13 Installing the Monitor and Keyboard 4-13 Checking and Administering CMOS and BIOS Firmware 4-15 Verifying the Software Release 4-20 ■ Software Installation Procedures 4-26 Installing the VP Software 4-26 Installing the PM Software 4-33 Administering a New Site 4-52 Checking Hardware Connectivity 4-57 Issue 1 November 1997 v Contents Installing the Application Software 4-58 ■ Site Administration Procedures 4-59 Changing the Primary PM 4-59 Core Maintenance Feature Package Administration and Verification 4-60 Removing a Machine from Service 4-64 Restoring a Machine to Service 4-65 Checking TNM Connectivity 4-67 Restoring the Secondary PM's Administration Data 4-68 Checking 4ESS Connectivity
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