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Reimagining Mission Smart Cities Golden Barren land of Ananda valley Pune - Getty Images Contents

Chapter 1: Understanding Pune Chapter 4: Pan City - Transport and Pune’s strengths Water ICT solutions Areas of improvement Summary The future beckons Key issues Solutioning process Solutions Long term strategy

Chapter 2: Vision and Strategic Plan Chapter 5: Local Area Development Vision for Pune city Idea for ABB Aspiration for Pune How did we get there? Five strategic imperatives 36 Interventions across 6 themes for ABB Seven smart urban forms

Chapter 3: The voice of citizens Chapter 6: Making it happen Pune’s citizen engagement model Implementation framework Distinctive 5S approach Funding model Output of citizen engagement Citizen pledge and stakeholder support , Pune - Getty Images Understanding Pune

Pune’s strengths

Areas of improvement

The future beckons 1

Reimaging Pune – Mission Smart Cities

Understanding Pune was critical before any initiative of this scale was undertaken across the city. Pune undertook one of the most extensive desk research and citizen engagement exercise to get a sense of real priorities.

Desk Review

12 crack teams formed across 12 sectors for deep research

80+ experts involved in desk research

100+ suppliers involved in desk research

25+ PMC officials/HODs fully involved

60+ KPIs collected and assessed to develop a holistic understanding of Pune SWOT

All 24 smart city features are assessed based on objective KPIs

7 Reimaging Pune – Mission Smart Cities Pune’s strengths

Economic Strength Strong Human Capital

ƒ All the top IT companies have their pres- ƒ With 811 colleges, Pune is often called the ence in Pune, making it the 2nd biggest “Oxford of the East”. software hub in the country. ƒ This has resulted in more than 30% grad- ƒ Pune has a very strong manufacturing base uate workforce, which has triggered the IT across Auto and Engineering. revolution in Pune. ƒ Pune is one of the top 5 FDI destinations in ƒ The educated and qualified citizens of Pune India. have been instrumental in driving participa- ƒ Pune is also one of the successful start-up tive governance, which is again one of the destinations in India with more than 400 best across Indian cities start-ups from Pune. ƒ Pune City Connect is a forum to bring cor- porates, eminent citizens together to work on CSR activities on city level issues.

8 Reimaging Pune – Mission Smart Cities

Strong Natural and Strong delivery of urban Cultural Heritage services

IMAGE

ƒ Close to the hills, Pune has sufficient water ƒ Pune has 94% households with tap, 57% at aggregate level (1250 MLD). MSW segregation (highest in India) and ƒ Pune has a very livable climate, with tem- 97% population covered by sewage sys- perature ranging from 12 to 38 degrees tems celcius. ƒ 98% electricity coverage with no ƒ Strong natural heritage also led to a thriving load-shedding. cultural heritage in Pune. ƒ Pune Municipal Corporation (PMC) spent ƒ Pune is the cultural capital of Maharashtra, INR 9,461 per citizen in 2013-14, 3rd high- with a thriving arts and culture center. est in India after Delhi ƒ Pune was the seat of power of Deccan ƒ Received AA rating by Fitch – an independ- India during the Peshwas in the 17-18th ent testimony to its strong balance sheet Century, and has promoted arts and litera- and fiscal prudence ture ever since..

9 Reimaging Pune – Mission Smart Cities Delivery of core urban services to citizen

Water Supply Solid Waste Management ƒ Pune has sufficient water at aggre- ƒ Significant progress under Swachh gate level—1,250 mn liters per day, Transportation Bharat - featured as model city in or 219 lpd per citizen. The focus the GOI newsletter, https://swach- ƒ Detailed roadmap created for 98 km of an has been to improve supply and hbharaturban.gov.in/writereaddata/ integrated BRT system, of which 8 km is reduce leakages. SBM_newsletter.pdf already functional, with good daily ridership ƒ It addresses 95% of visual leakages of 30,000. Another 14 km will be functional ƒ Increase in segregation from 23.8 in 24 hrs with a 75 member team. by January 2016. 660 buses have been percent in 2012 to 57.2 percent by Commissioned New WTP hired by the PMPML for the BRT corridors. 2015 and in collection efficiency (200 MLD) in 2015; about to com- Intelligent traffic management system (ITMS) from 70.9 percent in 2012 to 90 plete Vadgaon WTP (125 MLD); has been installed in 220 buses (PIS, two- percent in 2015. Door-to-door col- construction of Parvati WTP (500 way communication, control centre). Online lection is underway in 15 prabhags MLD) is going on in full swing. ticketing rolled out based on Common Mo- and 15 prabhags have zero waste ƒ Construction of jackwell in Khadak- bility Card Guidelines. 464 new bus shelters ƒ PMC is in process to sign contracts wasla dam is in final stages. Initi- were installed and 2 new depots will be with SWaCH and Janwani to im- ated systems for online collection functional. prove collection efficiency in slums of water bills; received approval to ƒ 100 km of roads and 200 km of footpaths from 35% to 100%. kick off drive to regularize illegal have been constructed water connections. Constructed 3 ƒ 100 percent scientific disposal since ƒ Two metro lines totaling 31 km have been new reservoirs at , 2010 and no open dumping – scien- approved by Government of India and Bakri Hill. tific land filling and capping

10 Reimaging Pune – Mission Smart Cities ns

Energy Housing ƒ 98 percent households have elec- ƒ 85% coverage ratio of proper- tricity connections, as compared ties under the property tax net to 93 percent for urban India has been achieved 99% Safety/ security conditions in ƒ Pune has 90 percent billing effi- ƒ Property tax increased from the city ciency and collection efficiency nearly INR 293 cr in 2011 to around INR 550 cr by 2014. ƒ Pune’s share of crimes (for mil- has increased from 97% in 2013 lion-plus cities) has come down to 99.7% in 2015 ƒ Slum Rehabilitation Authority from 2.6 percent in 2012 to 2.3 ƒ Aggregate technical and commer- has completed 38 projects till percent in 2014. cial (AT&C) losses are low at 9.8 now, 21 over the last 3 years, targeting 7176 tenements. 34 ƒ First city in Maharashtra to have percent, as compared to overall projects are currently going on 24x7 surveillance using around utility (Maharashtra State Electric- targeting10,092 tenements 1,300 CCTV cameras. ity Distribution Company Limited [MSEDCL]) losses at around 25 ƒ Permission time has been ƒ Apps used to check registration de- percent. reduced from around 45–50 tails of vehicles on a real-time basis. ƒ The Pune Municipal Corporation days to 21 days through the au- ƒ Automatic number plate recognition doesn’t have official load-shed- tomated building plan approval (ANPR) cameras used to identify ding schedule system. stolen cars. ƒ Promotion of solar energy - solar ƒ 6.7 mn sq ft of new floor space ƒ Social media services used to con- water heating compulsory in cer- index (FSI) was approved in nect and communicate with citizens. tain buidings in DC 2014–15.

11 Reimaging Pune – Mission Smart Cities Governance mechanisms

Two-way communication between citizens Use of e-Gov to enable h and administration access to statutory docu ƒ PMC website hosts all i Overall attendance of functionaries ƒ Online engagement with Punekars through communications, notific ƒ Initiated biometric attendance system in Facebook page, YouTube channel, Instagram zen-centric forms 2011 for all ~13,000 employees of PMC page, Monthly newsletter, website, twitter and ƒ PMC shares major statu ƒ Provided PMC employees with informa- apps. ments on its website, e tion on software, hardware drivers, orders, ƒ Developed online Complaint Management opment plan (DP), annu GRs, quick links to frequently used portals, System for citizens to raise their grievances, property tax, detailed p font-conversion tools (Marathi to English supported by tracking of status through SMS (DPR), expression of int and vice versa), daily announcements via and e-mails to citizens tendering, recruitment r department scorecards, smartgov newslet- ƒ Provided PMC connect portal for citizens to tion, RTI monthly report ters, smartgov website and the smartgov obtain information on community-level facili- contact information, ele roadmap ties, property tax, etc. This is facilitated with right to services and cit ƒ Arranged for continuous evaluation of SMS feedback from PMC ƒ Consequently, efficiency department-wise service level benchmarks ƒ Public views, opinions, updates, and feed- significantly - 1.5 mn do (SLBs) and highlighted key areas for im- backs are welcomed through emails. Plan to the old DP over the last provements updated regularly facilitate citizen-to-administration communica- payment of property tax ƒ Started departmental scorecards, smartgov tion through development of a citizen-centric 47 crore in 2012-13 to newsletter, smartgov website/ roadmap call center and app the first 6 months of the

12 Reimaging Pune – Mission Smart Cities

hassle free Dashboards that integrate analytics and uments visualization of data important ƒ Track key indicators of the property tax de- Availability of basic information relevant to citizens cations and citi- partment, e.g., target, status of property tax ƒ All basic information involving DP, annual budgets, collection and collection by each inspector property tax, DCR, EOI and tendering, recruitment-re- utory docu- via a centralized dashboard .g., Devel- lated information, RTI monthly reports, e-newsletter, ƒ Requisite management information system ual budgets, contact information, etc. are available on the PMC web (MIS) details of all welfare schemes admin- roject report portal. istered through the urban community devel- terest (EOI) and ƒ Information available through mobile apps and call opment (UCD) department, represented on related informa- center with good reach the UCD dashboard ts, e-newsletter, ƒ Basic information provided through FAQs and the RTI ƒ Requisite MIS details of all marriage regis- ections details, section (4) tizens’ charter tration approvals issued through PMC’s 15 ward offices, represented on the marriage ƒ Telephone directory of officers, with details like name, y has increased registration dashboard. designation, phone numbers is published and frequent- ownloads of ly updated on the website: punecorporation.org/inform- ƒ Single-click information availability and anal- t 3 years; online pdf/TelephoneBill/Telephone_Directory_June_2015.pdf x increased from ysis facilitated through integration of multiple 123 crore for dashboards to be started in the 2-3 months ƒ Until now, PMC website has received 5.7 million unique e current fiscal visitors over the last 3 years

13 Reimaging Pune – Mission Smart Cities Mobility - Pune’s #1 problem

A significant rise in the number of private vehicles and the lack of public transportation options have led to massive congestions across the city, with an average speed of 18 kmph. Pune is the only city among the top eight in the country without a mass rapid transit system (MRTS). The average number of buses per lakh population is only 37, compared to the benchmark of 55.

Transportation and Mobility Traffic and transportation consistently appear as the single biggest issue for Punekars, by a wide margin. Traffic moves at a very slow pace in the city with average speed during peak hour being <20 km/hour. Buses are the major means of public transport but they are not sufficient.

People have Only about a Pedestrian safety Average trip length is to wait for at remains another major already at least area of concern as 20 5th 1/4th 10 minutes kms

Before they of all commuters of the city does not today which will get a bus use public have footpaths and increase in future with transport leading even where they exist, the city expanding into to a big push on they are marred by the hinterlands private vehicles significant obstructions

14 Reimaging Pune – Mission Smart Cities

Google map traffic image at 7:30 pm on Monday

Google mapping

Major residential Kharadi centres IT hub

Major residential IT

Major residential area

15 Reimaging Pune – Mission Smart Cities Water - Abundant but inequitable

There is abundant water at an aggregate level, inequality of water distribution among citizens is a challenge. Around 85 percent of citizens get more than 150 litres per capita, per day (lpcd) benchmark whereas 14 percent of citizens get less than the stipulated amount on daily basis. This is driven by the lack of infrastructure (e.g., reservoirs, pipelines) in certain regions, about 30 to 35 percent non-revenue water (NRW) due to internal leakages and lack of water metering leading to excess consumption.

Water Supply

Water supply Quality Pune as a city always of water gets ample supply emerges as supplied of water from 200 100 one of the top currently liters % problem faced stands by Punekars

In a recent survey, water supply has been voted as the second most important issue faced by the citizens. The cause of this problem can be attributed to the inextensive water distribution network in the city (around 93% of the city is covered by the distribution system), which doesn’t ensure equitable supply of water to Punekars. Further, lack of water meters in the households and fixed annual charges lead to a lot of wastage. As a result, approximately 14% of the city gets less than 150 lpcd

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Pune Municipal Corporation: Areas of deficient water supply, indequate network & low water supply

Q 73°44'0"E 73°49'30"E 73°55'0"E 74°0'30"E

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M 25 UL A R IVER 24 6 28 27 5 27 26 HOLKAR 15 28 16 10 31 Q3 12 8 31 14 20 17

30 26 30 19 18 13 32 MUL 11 9 A- MUT 22 HA RIVER 21 32 23 38 40 29 33 37 34 39 0

18°32'0"N 29 41 55 54 36 49 0 18°32'0"N 47 35 0 53 48 46 50 59 58 72 45 57 51 73 44 60 52 71 70 78 77 74 56 67 69 CANTONMENT 42 80 79 85 76 75 Q30 68 84 43 61 65 82 63 64 81 86 88 66 87 103 83 62 106 93 102 101 100 98 89 Q3 91 LEGEND 105 90 94 108 107 104 PARVATI 99 92 109 114 115 Q3 WATER TREATMENT PLANT (WTP) 110 WARJE 113 116 117 119 109 Q3 126 97 112 118 112 ER EXISTING SYSTEM 1250 MLD WARJE OLD IV 110 R A 125 Q3 H 120 T 127 126 123 95 LPCD YEAR 2015 U 128 111 M VADGAON 124 121 96 111 Q3 123 <100 131 132132 132 124 122 138 139 135 136 101-135 133134 130 136 138 139 134 135 137 133 142 >135 137 129 143 CONCERN AREAS (BY PMC) 143 142 140 CANTONMENT 144 141 18°26'30"N 18°26'30"N

73°44'0"E 73°49'30"E 73°55'0"E 74°0'30"E

17 Reimaging Pune – Mission Smart Cities Housing - Need for slum redevelopment

Slums and Housing Approximately 36% of Pune city’s A large proportion of slum households have population lives in access to basic amenities like toilets and electricity

486 55% 90% Slum colonies. This is significantly of slum families have of them have electricity higher than the 22% slum share in-house toilet facilities connections present in a typical Indian city Effort are being made to tackle the problem however, a lot more needs to be done. So far, SRA been able to rehabilitate around 8,000 slum households, the rehabilitation process is tough due to two core reasons 70% 1/3rd Consent of the affected households Of the slums are on mixed ownership before a proposal can be accepted, and land, which makes any rehabilitation plan much more difficult to execute In the new DP, the government is proposing mandatory construction of affordable/EWS housing for all projects >2,000 sq. metre

18 Reimaging Pune – Mission Smart Cities

Slums located across Pune

19 Reimaging Pune – Mission Smart Cities Challenges for the future

PMC must find different sources of $5.89 Bn funds to finance it’s infrastructure as population grows from 3.5 mn to Investment required to meet infrastructure needs of PMC in the next 15 years 5 mn by 2030

Funding requirement for PMC between 2015 and 2030 INR Crore 2,500 15,350

1,800 5,300 Additional spending of ~20,000 2,400 crores on housing 2,150

1,200

Solid Water Storm Sewage Ring Mass Urban Waste Water Roads, Transit 2 Infra Buses, etc.1 Opex, 250 650 100 366 100 50 ~1500 INR cr

1 Assuming that Ring Roads will be constructed by PMRDA, PMC will bear 60% of bus cost (40% by PCMC) 2 Assuming that PMC will bear the 10% cost of constructing the Metro USD/INR exchange rate at 60

20 Reimaging Pune – Mission Smart Cities Opportunities

Top investment destinations in Asia With India continuing to grow at 7-8% for the next decade, Pune should become one of the magnets of investments coming in India for high-end jobs. It has the necessary hu- man capital to make Pune the destination of high end jobs like technology start-ups, high-end IT, R&D and innovation labs for manufacturing companies

Most livable city in India Pune has been blessed with three rivers, and has a very strong potential to develop its riverside tourism. Multiple planned river- front developments could make Pune vibrant and attractive like many other global cities like Seoul, London and Amsterdam

21 Mumbai - Pune Expressway - Getty Images Vision and Strategic Plan

Vision for Pune city

Aspiration for Pune

Five strategic imperatives 2 Vision Leveraging its rich cultural and capital and strong business envi aspires to become one of the m solving its core infrastructure issue making its neighbourhoods beau n for Pune natural heritage, strong human ronment as key strengths, Pune most liveable cities in India by s in a “future-proof” way, and by utiful, clean, green and liveable. Reimaging Pune – Mission Smart Cities Aspiration for Pune

Solve core infrastructure issues in a “future-proof” way

Provide equitable water across Pune ƒ Coverage of 100 percent of city by sewage Capitalizing on Pune’s water abundance, one network (as compared to the current 91.3 of the key goals will be to ensure at least 150 percent) lpcd of water to 100 percent of citizens 24x7. ƒ Treat 100 percent of waste water (up from Like transportation, this will also require a 73 percent), and usage recycled water by holistic set of solutions, both short-term and industries, railways and the construction long-term. The ICT solutions will be driven un- der the Smart City framework. Specific goals in water and sewerage include: ƒ Provide 100 percent of citizens with 150 lpcd water 24x7 ƒ Reduce leakage and NRW from 30 to 15 percent ƒ Increase in reservoir storage capacity from 23 to 33 percent

26 Reimaging Pune – Mission Smart Cities

8 ‘ICT’ solutions, 3 ‘Less is more’ and 3 ‘High capex’ solutions to solve Pune’s water problems

Short term Medium term Long term <12 months 1 year – 5 years >5 years

• Customer survey on GIS Platform • Helium technology based • Smart metering for domestic • Smart Bulk Meters with SCADA Leak Identification across households through a “Give up • Grievance redressal and bill payment 2688Km. water subsidy” campaign along with through website and mobile app • Generate 1.92 million a revised telescopic tariff • Smart Metering for commercial units of electricity ICT establishments annually from Naidu STP 1 solutions • Smart Consumer awareness campaign

• Sell 5-7 MLD of treated water to • Restructure water industry, construction and railways department into three “Less is • Use standby lines to treat 355 MLD of verticals (O&M, Projects, 2 more” mixed sewage water from PR) solutions Nalas/Drains

• Initiate 24x7 water supply • Do phase wise 24x7 water supply pilot across 5 DMA’s project across the city (6000 connections) • Installation on treatment High capex 3 mechanism to meet gap in installed solutions treatment capacity of 177 MLD

27 Reimaging Pune – Mission Smart Cities Aspiration for Pune

Solve mobility challenge ƒ Moving significantly in public transportation options in 5 years (70 km BRT, This is critical since mobility is #1 issue in both 31 km metro) with aspiration to citizen engagement and desk profile. The as- complete balance metro (44 km) by pirations on transportation include 2025

ƒ Increased use of public transportation from ƒ Creation of 2 ring roads in next 18 to 30% in 5 years and to bench- 5 years to address 50% bypass mark 50% by 2030 traffic

ƒ Fully implementing all ICT solutions in 5 ƒ Increase trip share of NMT to 30 years – ITMS and adaptive traffic control percent with PBS and walkable foot- paths ƒ Fully implementing all “less is more” non- ICT solutions – street, junction and footpath redesign – in 5 years

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Solving Pune’s transport & mobility problem . . .

Short term Medium term Long term <12-18 months 18 months– 60 months >5 years • Public transport ITMS – GPS, real-time tracking, health monitoring in buses – Smart bus stops with PIS – Mobile apps for real time tracking • Adaptive Traffic Management System ICT across 319 signals: 1 solutions – Pedestrian safety buttons – Solar Panel & UPS backup – Emergency response system • Advanced traffic management – E-challans – Mobile GPS based traffic analysis – Intelligent road asset mgmt

• Private bus aggregator to complement • Procurement of • Smart street redesign for entire public buses ~2,500/ ITMS enable buses Pune • Depot and terminal “Less is development 2 more” • Public bicycle sharing system solutions • Smart Redesign of 50 km of streets • Redesign of 75 Junctions

• ~60 km of BRT Network • ~10-20 km BRT network High capex • ~31 km of Metro • ~44 km metro network 3 solutions • 2 Ring Roads to be completed

29 Reimaging Pune – Mission Smart Cities Aspiration for Pune

Taking other core infrastructure from Energy “good to great” ƒ Smart grid set-up with net metering across While Pune has done well compared to other the entire city cities on many dimensions of core urban in- ƒ All new buildings in city to be energy effi- frastructure, it will still need to work on them cient and green to fulfil its aspiration of becoming one of the ƒ Smart public lighting to reduce consump- most liveable cities in India. Specific goals tion by 15 to 20 percent include: ƒ Solar usage in neighbourhoods to be at Swachh Pune Mission least 15 to 20 percent ƒ 100 percent segregation at source (current- Housing ly 57 percent) and efficient ITMS-enabled ƒ Making Pune slum-free by 2025 by con- solid-waste management (SWM) system structing 20,000 affordable houses every with 100 percent of waste recycled and all year, for the next 10 years organic waste used for energy generation. 100 percent of slums to be covered by Safety and security SWM services (30 percent currently) ƒ While Pune already has extensive CCTV ƒ 100 percent of population to have access surveillance, the vision will be to make it to toilets (from 96.5 percent currently), with fully “crime-free” by enhancing surveillance 29,000 toilets built over the next two years further and providing emergency help ƒ Clean streets and public spaces with dust- ƒ All these will be driven in the local area and bins at every 300 metre (m) then replicated across the city.

30 Reimaging Pune – Mission Smart Cities

Centralized emergency response

Standard operating procedure and uniform communication procedure Station Public safety Radio Policee command and despatchc control centre 1 Patrol cars

ƒ Video Relevant Analytics feed Station ƒ GIS mapping ƒ Risk Fire Assessment Fire 1600 CCTV Report Radio Cameras of ƒ Social Media the following Central despatchch and Net 911 call type: 2 Hospital analysis center Hos- Automatic ƒ pital Number Plate Ambulance Recognition ƒ Pan Tilt Zoom ƒ Fixed Station Citizens Cameras Radio K-9 despatchch 3 Patrol cars Emer- gency call

31 Reimaging Pune – Mission Smart Cities Aspiration for Pune

Leverage the rich cultural and natural heritage, strong human capital and effective business environment as key strengths

Create 500,000 high-end jobs in the start- Become one of the top 10 cities in the up hub and other locations within the core ease of doing business and e-governance city parameters With more than 10 km of lead travel and slow- With a high-performing municipality that has ing speed of traffic, Punekars are feeling the been able to perform well in most urban commute challenge in a city that is growing services and has leveraged ICT to improve radially. Creating at least 0.5 million high-end citizen services and interaction, the next chal- jobs in the heart of the city will be one of the lenge is to significantly improve the ease of key goals. As the first step, the PMC wants doing business and e-governance, to be at to create at least 40,000 to 45,000 jobs in par with top 10 cities worldwide. As the first the start-up hub of ABB (Selected local area: step, the special purpose vehicle (SPV) in the Aundh--), which will be the local area (ABB) will implement five specific catalyst for mixed-use development across solutions end-to-end, which could be replicat- Pune and promote walk-to-work. ed across the city.

32 Reimaging Pune – Mission Smart Cities

Make the riverfronts clean, green and rivers. Bimal Patel of HCP Consultants, one of iconic the top urban planners (redeveloped Sabar- Punekars love their riverfront. In the citizen mati riverfront), has already been engaged. A survey on specific goals, clean rivers and key short-term goal will be to develop 3.5 km water bodies along with zero discharge of of riverfront in the selected local area under unauthorized water featured among top pri- Smart City Mission (SCM), which will be repli- orities. One of the visions of Pune, then, will cated across the city. be to develop its large riverfront along three

Master plan concept Riverfront development in ABB - Created by RSP INC

33 Reimaging Pune – Mission Smart Cities Aspiration for Pune

Making its neighbourhoods beautiful, clean, green and fully liveable

ƒ With “clean”, “beautiful” and “green” featur- ƒ Beautifying certain streets and creating go- ing as the top three adjectives in Punekars’ to recreation zones in waterfront develop- visioning exercise, the idea will be to trans- ment form all neighbourhoods on these dimen- sions, by first driving change in the local area and then replicating it across the city. Specific goals include: ƒ Increasing open space from the 7 percent to the 15 percent benchmark ƒ Developing adequate number of parks and doing open space innovation/placemaking ƒ Making all neighbourhoods zero garbage through waste segregation and disposal systems

34 Reimaging Pune – Mission Smart Cities

Panoramic view of Pune From , Pune - Getty Images

35 Reimaging Pune – Mission Smart Cities Five strategic imperatives

Fix core urban infrastructure and make it need to fix the housing challenge with 20,000 “future proof” cr required for affordable and mass housing in Using proprietary econometric model, PMC the next 5 years (5000 cr for slums). will require around 2500 cr per year (capex + opex) up to 2030 to completely overhaul and fix its infrastructure (Note: this is assuming Leverage multiple sources of funds to fulfill that PMC contributes 10% for metro, 60% for long-term infrastructure demand additional buses and nothing on ring roads, Funding INR 2,500 cr of opex + capex every with funds coming from other sources for the year for next 15 years will require multiple balance). As strategy, PMC will think proac- sources, e.g., government missions, own tively to fix infrastructure for the future. Most funds, debt and public–private partnership cities do not take into account urbanization (PPP). PMC has created a detailed roadmap and population growth, thus creating infra- consisting of current capex plan (1400 cr per structure that always lags demand. year), land monetization (1250-1450 cr per year), other government missions (500-700 Besides a long-term fix, the city would also cr per year), debt and PPP (1000-1200 cr per like to move quickly in the next five years and year). PMC has been rated AA by Fitch and fix infrastructure as much as possible, with has also moved ahead to create a separate, all “less is more” (e.g. junction/ street design) ring-fenced infrastructure fund (a first of its and ICT solutions implemented along with kind in India). This will help Pune to borrow significant progress in BRT (70 km in 5 years), from the market at attractive rates. ring road (2 done in 5 years) and metro (phase 1 - 31 km done in 5 years). A comprehensive framework has been drawn for the core sec- tors, e.g., mobility and water. Pune will also

36 Reimaging Pune – Mission Smart Cities

Transform Pune to the most livable city in Focus on creation of sufficient high-end India jobs to leverage Pune’s human capital In addition to fixing infrastructure, Pune will In order to remain a leading IT services and also upgrade its neighbourhoods to world- manufacturing city, Pune will need to create class livability standards in a phased manner, at least 500,000 jobs in the heart of the city, starting with the local area development pilot. in technology start-ups, high-end IT, R&D and This would be a holistic transformation of innovation labs in manufacturing. An exclusive neighbourhoods across core infrastructure, start-up zone will be created in Pune to trigger social infrastructure (e.g., schools, health- the next wave of the start-up revolution. While care), livability parameters (e.g., open spaces, Pune has one of the largest numbers of start- pollution control, recreation options), resource ups in India, their success rate is relatively productivity, e.g., (ICT solutions), sustaina- low due to lack of incubators, accelerators bility (e.g., recycling, energy efficiency), and and early-stage venture capital (VC) funds. neighbourhood governance through a suite of PMC will try to create a complete ecosystem citizen and business interfacing solutions. through the proposed start-up hub. An initial roadmap has already been drawn in the local area, in collaboration with Microsoft Incubator A detailed roadmap has been created in the and Future Cities Catapult to accelerate urban proposal for the local area selected, which will ideas. be replicated across Pune. This would require funds of INR 1,500 cr to 2,000 cr per neigh- bourhood.

37 Reimaging Pune – Mission Smart Cities Five strategic imperatives

Build city attractiveness further through iconic riverfront development Leveraging on Pune’s strength of multiple riverfronts, PMC will endeavour to fully clean the rivers and develop them as attractive rec- reational destinations. This could be a strong distinguishing factor vis-à-vis other cities. The National River Conservation Fund to the tune of 900 Cr has been approved by the Govt of India for river cleaning, while the contract for consultancy for the riverfront development has been issued to HCP consultants to create a detailed master plan (which drove Sabarmati riverfront development)

38 Reimaging Pune – Mission Smart Cities

Pavana Dam, Pune - Getty Images

39 Wari procession, Pune - Getty Images The voice of citizens

Pune’s citizen engagement model

Distinctive 5S approach

Output of citizen engagement

Online pledge and stakeholder support 3 Reimaging Pune – Mission Smart Cities Pune’s citizen engagement model

The most extensive citizen eng an Urban Loca

42 Reimaging Pune – Mission Smart Cities

gagement exercise by al Body in India

43 Reimaging Pune – Mission Smart Cities Pune’s citizen engagement model

Envision Diagnose Co-crea

Phase – I Phase – II Phase – II 17th Sep – 28th Sep 28th Sep – 12th Oct 13th Oct – ƒ Ask citizens on inputs on ƒ Ask citizens about ƒ Ask citize creating a vision for the city development opportunities solutions

Pan City ƒ Ask citizens the major areas and issues in each core issues of concern in the 12 sectors sector and help identify the most vital issues that need to ƒ Playback results at the end be resolved of the phase ƒ Playback results at the end of the phase

Competition and Area selection Profiling

Phase – I Phase – II ƒ Selection of development type ƒ Participation of 50+ teams from ƒ Define assessment criteria for arch. colleges in Pune selection ƒ Extensive profiling done through ƒ Short-listing of areas walk through and workshops ƒ Evaluation by citizens

Local Area Local Area Development ƒ Evaluation by sector experts ƒ Evaluation by elected representatives

44 Reimaging Pune – Mission Smart Cities

ate Refine Share

II Phase – IV Phase – IV 23rd Oct Over a period of 3 days 15th Nov – 15th Dec ens for detailed ƒ Conduct delivery labs for ƒ Share the final set of s to key pan-city extensive problem solving solutions with citizens and with key experts and citizens open for suggestions and to refine solutions discussions ƒ Open citizen discussion forums

Engagement with Sharing and residents Acceptance

Phase – III Phase – IV ƒ Citizens asked issues they face ƒ >60% of the households to in basic services pledge support for the initiatives h ƒ Vision for the area and the smart planned features it should have were understood

45 Reimaging Pune – Mission Smart Cities Distinctive 5S approach

Ensuring the entire process from design to engagement Speed to data analysis to solution development to syndication with citizens is completed in a 100 day timeline

Scale Reach out to majority of citizens across all areas, across all socio-economic segments and demographics

Proprietary 9-phase approach to citizen engagement Structure Pan-city and Local-area development

Focuses not only on identifying problems that need to Solutioning be addressed, but also use crowdsourcing

Syndication with and acceptance of citizens part of Social audit core design

46 Reimaging Pune – Mission Smart Cities

High Angle View Of Illuminated Street And City At Night, Pune - Getty Images

47 Reimaging Pune – Mission Smart Cities Envision Phase Output

Citizens’ top dream for the Pune of the future Top six vision ideas along with their percentage Clean 51% 19% Beautiful

14% Green

4% Pollution free

2% Safe 2% Traffic congestion free

48 Reimaging Pune – Mission Smart Cities Diagnose Phase Output

Top 5 goals within the prioritised sectors

TRANSPORT AND MOBILITY WATER AND SEWAGE

48% 43% 42% 37% Better public transport Improvement in traffic Clean river/water Reduction in water facilities discipline bodies leakage/wastage

43% 43% 37% 36% 34% 33% Better parking Reduction in traffic Encroachment free Increased water Zero discharge of Metered water supply facilities congestion pathways recycle/reuse untreated water

SOLID WASTE MANAGEMENT ENVIRONMENT AND SUSTAINABILITY

39% 38% 41% 40% Penalty for littering/ Increase recycling/ Clean roads and Recycling of waste spitting reuse streets

36% 35% 34% 39% 39% 39% Citizens Participation Dustbins at public On call service for More green cover Zero discharge into Reduce air pollution in waste management places garbage pickup in city river

SAFETY AND SECURITY ENERGY

39% 37% 41% 34% Greater road safety Safety for Women, LED street lighting Increased use of measures Child and Sr. Citizen renewable energy

34% 32% 31% 33% 32% 32% Effective means to Faster and integrated Better evacuation Less power cuts and Promotion of energy Promotion of energy counter terrorism emergency response plans for emergencies outages efficient equipment efficiency

49 Reimaging Pune – Mission Smart Cities Diagnose Phase Output

Citizen driven word cloud for core issues Cleanliness transportation population corruption safety pollution bus road waste garbage parking education disposal electricity toilets drainage water traffic Summary of area-wise issues identified

Pune city Legend Transportation Water and sewage Waste and sanitation Environment

Sizes of the dots depicts the priority of the issue Large dot: Top most priority Medium dot: Second priority Small dot: Last priority

Note: Obtained from citizen engagement exercise with ~50% Pune households

50 Reimaging Pune – Mission Smart Cities Co-create Phase Output

Co-Create phase – Summary of output

43.6% 15.1% 14.4%

2,493 Transportation and Solid Waste Water and Sewage Solution Mobility Management Ideas

12.6% 9.4% 5.6%

Environment and Safety and Security Energy Sustainability

Top 3 solutions in Solid Waste Management

51 Reimaging Pune – Mission Smart Cities Pledge by citizens

Online pledge

I, citizen of Pune want to make Pune the smartest City of India. Our vision is to make Pune the most liveable City, with great quality of life, ample resources and opportunities for all Punekars. I understand that the journey towards becoming a smart City will require active participation from us in the future. I commit to be the driver of this change in my own respective ways. I pledge to take up responsibilities that the City may require us to undertake in this journey. I together with the City Corporation will strive to improve and maintain the infrastructure in the city, starting with the most pressing problems of transport, water, and waste management. I would help develop model areas and replicate them across the City. This way I not only intend to set an example in front the country, but also to the entire world. I hereby affirm my sincere support to our City's Smart City Proposal, which captures the hopes and aspirations of all of us through probably the largest ever citizen engagement program in the history of the urban world.

Support Pune's Smart City Proposal through this Signature Campaign.

52 Reimaging Pune – Mission Smart Cities Stakeholder support

53 Reimaging Pune – Mission Smart Cities Workshops and offline engagement

Snapshot from refine phase Traffic Workshop Door-to-door form distribution and filling

Water Workshop

SWM and Sanitation Workshop Form collection at ward offices

Banners and hoardings at public places

Training sessions of municipal and ward teams

Engaging with citizen groups, organizations and associations

54 Reimaging Pune – Mission Smart Cities

55 Pune Expressway, Pune - Getty Images Pan City - Transport and Water ICT solutions

Summary

Key issues

Solutioning process

Solutions

Long term strategy 4 Reimaging Pune – Mission Smart Cities Idea for Pan City

Develop a “Smart Pune Public Transport Smart City Mission specif- System” to significantly increase public ically mentions ICT based transportation usage from current 18%. 1 Use ICT solutions to improve the reliability, “less is more” solutions availability and look & feel of buses and as part of pan-city initia- bus stops tives. Accordingly, Pune

has identified 19 ICT solu- Develop “Intelligent Pune Traffic System” tions in mobility and wa- to reduce congestion on roads (peak hour speed of only 18 kmph). Use a suite of ter, the #1 and #2 issues 2 ICT solutions to synchronise signals, im- across all interactions and prove parking and driving real time traffic analysis research. These 19 ICT solutions will cost ~700 cr (both capex and opex Move towards 24x7 water availability across Pune through a host of ICT for 5 yrs) and are around solutions for equitable distribution three main themes 3 (smart metering), leak/ NRW reduction (helium detection) and best-in-class customer experience

58 Reimaging Pune – Mission Smart Cities

Pavana Dam, Pune - Getty Images

59 Reimaging Pune – Mission Smart Cities Why transport and water

Envision: With 12 lakh inputs from three lakh households (50 percent of total households), transport and mobility emerged as the biggest concern of citizens with 30 percent votes, 1 while water and sewage was the next major concern with 25 percent votes

Diagnose: Four lakh inputs from citizens identified the biggest goals with mobility and water. • In transport, the tops goals were reduction of traffic congestion, improvement of public 2 transport and better parking facilities. • In water and sewerage, the top goals were clean river/water bodies, zero discharge of un- treated water, increased use and sale of recycled water, availability of 24x7 water supply and reduction in leakage and NRW (29 percent). • Citizens were already acutely aware of the key issues revealed by city profiling! Therefore, Pune identified the exact issues that citizens wanted resolved across the city, and worked on them to develop truly inclusive solutions.

Co-create: Post identification of specific issues, ideas were captured from citizens in crowd-sourcing mode through workshops and the website. Forty-four percent of the solu- 3 tions were related to transport and 15 percent to water and sewage.

Refine: Two day-long mini-labs were conducted with elected representatives and citizens for 4 the two priority sectors to refine solutions.

Share: Finally, the developed pan-city solutions were shared with citizens for their approval before submission, with a total of seven lakh citizens supporting the solutions proposed for 5 the city.

60 Reimaging Pune – Mission Smart Cities

Citizen engagement output top concerns for citizens of Pune

Transportation & Mobility 30%

Water Supply & Sewage 25%

Waste & Sanitation 22% 01 Environment & Sustainability 12% 02 Safety & Security 3% 03 Energy 2% 04 05 06

61 Reimaging Pune – Mission Smart Cities Key issues: Transport

No mass transit in Pune and number of buses per population lags benchmark (30 As a result of all this, buses per lakh vs. 55 benchmark). the average speed is Buses in Pune have significant availability 18 kmph and is likely to (25% fleet off road most times) and reliabili- ty issues (84% routes has waiting time >20 come down dramatically minutes). to 12 kmph by 2030 if no

Public transport trip share is a low 18% action is taken. vs. 50% benchmark.

There is a significant perception issue with people having income greater than 20,000 INR per month hardly using buses.

Congestion has increased dramatically in Pune due to additional reasons beyond public transportation.

Most roads are not uniform in width leading to bottlenecks, signal timings are not synchronized, on-street parking is high due to limited parking options. There is lower than benchmark share of NMT (33% as against 45- 50%) due to lack of safe NMT infrastructure and pedestrian walkaways (60% of foot- paths having widths <2m).

62 Reimaging Pune – Mission Smart Cities

City profile: Transport

Bus fleet (lakh /popN) Condition of footpath (%), 2013

40 55 33 33 37 27

2008 2013 No foot-path <2 mtrs >3 mtrs

Share of public transport (%) On street parking (% Street Length)

20 50 13 18 18 5

2008 2013 2008 2013

Reliable: Average waiting time, mins. (% of routes) Average peak hour speed, 2013

24 30 18 20 72 4 12 12

<1010-20 20-60 >60 Bus2WL 4WL

63 Reimaging Pune – Mission Smart Cities Key issues: Water supply

Water supply is sufficent at an 1250 219 aggregate level MLD LPCD

Domestic water consumption per capita per day Litre per capita per day (LPCD)

Delhi 78.0

Mumbai 90.4

Kolkata 115.6

Hyderabad 96.2

Kanpur 77.1

Ahmedabad 95.0

Madurai 88.2

Pune 219.0

64 Reimaging Pune – Mission Smart Cities

However, inspite of high aggregate availability, there are several challenges

is the % of the is the conservative populations/no. of estimate for water loss households (mostly in the which is observed periphery of the city) who throughout the system 1 ~14% face a scarcity of water due 4 30% primarily due to old pipes to lack of infrastructure, and and GI pipes in House the high topography of the Service connections region

is the number of is the no. of grievances commercial metered which are addresses connections that are not through non-smart systems, 2 37000 5 75% working. 50% are faulty and with delays and no another 25% are Reading recording not Available (RdNA)

is the current reservoir is the no. of slums in storage which is Pune which contribute to 3 23% significantly below the 6 486 vast sums of leakage, CPOEEH norm of 33% of water wastage and loss of total water supply potential revenue

65 Reimaging Pune – Mission Smart Cities Solutioning process

Opinion of elected representatives ƒ Global eExperts, such as Geoff Gage, who has ƒ For the approval of pan-city initiatives by the worked with more than 20 water utilities in the elected representatives, an extensive four-phase European Union (EU) and the United States (US) engagement was conducted: ƒ Fifteen urban planners, consultants (e.g., ITDP, ƒ Meetings with more than 30 elected represent- Embarq, SGI), architects (e.g., Water Moore, atives presenting the Pune city profile across 12 RSP) and building contractors were asked to de- key sectors, and also discussing the potential sign sustainable and implementable solutions. pan-city solutions ƒ Four two-day long subject workshops were ƒ Review of pan-city solutions by Mayor, Deputy conducted where focus groups were created to Mayor and other elected representatives to solicit brainstorm on issues, prioritize the most critical their views ones, determine causal factors and develop fea- sible solutions. These were attended by a mix of ƒ Two day-long mini-labs were conducted for the local (e.g., Parisar, Pedestrians First) and global transport and mobility sectors, where elected NGOs (e.g., WRI), transportation consultants representatives (corporators) and citizens were in- (e.g., ITDP, Embarq), urban planners (e.g., PDA, vited to work with the PMC to refine the solutions CREDAI), academicians (e.g., CIRT) and PMC developed in each sector experts. ƒ Finally, the Smart City proposal was presented to the standing committee for their approval

Discussion with urban planners and Discussion with suppliers/partners sector experts ƒ Around 70 best-in-class suppliers were engaged More than 80 Indian experts and 25 global experts across all sectors to determine the applicability were engaged to develop pan-city solutions. and feasibility of the solutions. ƒ Local and pan-India experts and academics, ƒ Five day-long supplier workshops were conduct- who have worked extensively on projects in other ed with more than 50 best-in-class players (e.g., Indian cities (e.g., 24x7 water projects in Nagpur Siemens, Bosch, IBM, Veolia, ESRI, KPIT, L&T, and Amanora ) were consulted, including former Fairwood Infrastructure, IL&FS, Intel Solutions, secretaries of Maharashtra Jeevan Pradhikaran Essel Infra). (MJP), Delhi Jal Board and MSMPCB, former ƒ Continuous engagement with suppliers, such president of the Indian Water Works Association as KPIT, Wipro, rBus and Shuttl, Siemens, IBM, (IWWA), professors from the Indian Institute of Wabag, Essel Infra, Suez and Veolia, helped to Technology (Madras and Delhi). develop initial solutions as well as detailed costing and implementation timelines.

66 Reimaging Pune – Mission Smart Cities

ƒ Several MoUs were signed and PPP models were explored with interested suppliers, e.g., KPIT for ITMS deployment across buses in Pune, Veolia for 24x7 water supply, Embarq for the public bicycle sharing system, and rBus and Shuttl for private bus aggregators ƒ Attracting technology start-ups to Pune, e.g., private bus aggregators (Shuttl & rBus) to create reliable, premium, low-capex public transport options

67 Reimaging Pune – Mission Smart Cities ICT solutions

There are four specific issues related to ƒ Bar codes and code-based SMS ETA ser- transportation and mobility that need to be vice at 100 percent bus stops to improve resolved reliability and provide visibility of bus arrival Improving low availability of buses (25 to ƒ Continuous route optimization of buses 30 percent of the fleet down at any time) using ITMS data and creation of open data sources to enable crowd-sourcing along ƒ VHMS with provisions for diagnosing harsh with citizen apps will further reduce waiting braking, acceleration, engine transmission, time and crowding of buses brake failure etc. and a back-end main- tenance management system which can Improving poor public perception of bus- reduce fleet downtime by nearly 5 to 7 per- es (more than 60 percent of users have a cent (estimated by technology vendor KPIT) monthly income of less than INR 20,000) and therefore increase availability ƒ Refurbishment of 100 percent of buses and Improving low reliability and visibility of bus stops to improve the “look and feel” to buses to commuters (more than 84 percent expedite the increase in adoption of buses of commuters have to wait for around 20 for transport by the higher-income group to 40 minutes for a bus) ƒ Installation of surveillance systems in nearly ƒ VTS and PIS comprising GPS, ETA algo- 510 buses and provision of panic buttons rithms, LED/LCD screens on all eligible and smart shut-downs to improve the se- buses and 190 major BRTs and bus stops curity of commuters to improve reliability and provide visibility of ƒ Use of VTS to monitor and control bus arrivals over-speeding and harsh-braking and ƒ Mobile apps and online portal to provide traffic-stop skipping to ensure a comforta- real-time information on bus arrival, posi- ble ride for commuters, to further increase tion, routes, stops and frequency, thereby adoption reducing waiting time for passengers

68 Reimaging Pune – Mission Smart Cities

Solution component architecture for Public Transport ITMS

On Bus ITS with UBS-2 Components On Bus ITS with Non-UBS-2 Components (510 Nos) (570 Nos.)

Bus LCD/ Data Centre 4 LED Surveillance ETM Data Centre Antenna Driver LED TV (Interface GPS GSM/ GPRS Boards camera Interface Interface via 3G Console Display via 3G

GPS, GPRS, CAN Vehicle Health PIS (Audio Single Emergency Vehicle Tracking & 2.0, RS-232 & 485, Monitoring & announce- Control Voice Monitoring System USB 2.0 , Wi-Fi Diagnostics ments) Unit Calling (VTMS) Connectivity (VHMD) via CAN

Passenger Information System (PIS)

LCD/LED TV Screen on Bus, at 95 Bus Stops

69 Reimaging Pune – Mission Smart Cities ICT solutions

ƒ In-bus Wi-Fi and preloaded entertainment reduce road-maintenance funds based on systems in around 510 buses road conditions. Reducing high congestion on roads (more ƒ Attract and promote bus aggregators like pronounced in peak hours of 9:30 am to 10 rBus and Shuttl to create a premium pub- am and 7:30 pm to 8:30 pm) with average lic service option for car-goers, reducing speed of 18 kmph the number of private vehicles by 1 to 2 percent (around 60 to 70 percent users of ƒ Adaptive traffic management systems (with rBus have private vehicles). solar and UPS backups) across 100 per- cent signals in Pune, to dynamically adjust ƒ Smart parking with real-time mobile app, traffic light timings based on vehicle density smart cards and integrated ticketing infra- (e.g., a study in Pune reveals the potential structure across seven parking locations to reduce travel time by nearly 30 percent to curb movement of vehicles in search of and increase average speed by 10 to15 parking spaces. percent). The adaptive traffic management ƒ Traffic analysis and forecasting using CCTV system will also have pedestrian switches footage and mobile GPS that improves de- on select junctions to extend times and cision-making and reduces disruptions. make crossings safer for citizens, central command control room with emergency response systems and green corridors, so- lar-powered traffic lights with power backup and mobile apps, and alerts and portals for live and forecasted traffic. ƒ Intelligent road asset management system (GIS-based) to optimize the number of roads being maintained at any time and

70 Reimaging Pune – Mission Smart Cities

2 types of ITMS parking solutions tailored for on-street and MLCP parking

Exit Entry

User can find SMS would Parking fee will the parking be sent to Parking guidance

Street be charged to availability on premium users system can help premium user a/c. mobile/ web. on entry. Others in locating the others can pay to Facility to block will be issued parking spot. operator by cash parking space for tickets. premium users.

While exit CCTV/RFID parking fee will be can detect premium charged to premium Message board users and boom user a/c and can be will indicate free/ barrier will open. For

Indoor/open paid by mobile app. reserved slots. other ticket will Other users can be issued. pay in cash

71 Reimaging Pune – Mission Smart Cities ICT solutions

Integrated ICT Solution: Smart transport

Braking in 002 Send Command PMPL new bus control centre Breakdown in 001 Harsh braking Panic Button Your stop in Screen In- bus Bus 001 Bus 002 Destination entertainment CCTV breakdown 10 min ETA: 10 min

Bus stop Bus stop

In-bus enter- Smart bus tainment Smart bus stop stop PUNE BUS APP ETA: 10min Till dest: 25 min

Smart ticketing for bus PIS connection on xx road 10 spots Smart Pune, Solar & UPS available Traffic App: powered Walk road backups Pedestrian closed button Smart Pedestrian parking signal green

Pune parks smart App: 10 spots at JM Booked at MLCP 10AM

72 Reimaging Pune – Mission Smart Cities

Integrated ICT Solution: Smart water management

Command and Control Center: Real time data and analysis on water usage, water availability patterns Water Mula- and accurate forecasting helps in supply planning treatment plant

1 Underground water 3 4 5 Water source Khadakwaslahadakwasla Dam Water storagege and purificatpurificationion and extraction Dam monitoring: Improved Bulk meter: Real time 2 efficiency and effectiveness; monitoring of water followed Higher utilization by water audit

Helium Leak detection GIS Mapping and modeling system: Reduce thefts and of water Distribution Assets non-revenue losses and Network Smart Reservoir: Sensor identify leaks and overflow of DistributionDistributbtb tiion networknetw water

9 8 To water mains 6 7

Water SCADA: Remotely Monitor and manage water Elevated service reservoir supply and sewage system Creation of sumps (3.75 Sell 5-7mld of treated lakh liters) across 10 water to Industry, housing societies Railways and Construction

Smart Meter: reduce non-revenue 10 water, real time monitoring of water usage, consumer behavior change, Industrial use enable telescopic tariff

1111 Rootzone technology across 1300mm patch at Ram Nadi Water meter Rain water harvesting tank Domesticstic use 12 SCADA in sewer line infrastructure: Identify flows, Sewage Treatment Plant leakages and reduce effluents

73 Reimaging Pune – Mission Smart Cities ICT solutions

Similarly, there are six specific issues relat- one-year timeline with a total cost of INR ed to water and sewerage that need to be 18 cr to 24 cr. Eleven steps to make it hap- addressed: pen have been outlined. Finding a solution to the inequitable distri- ƒ Introduce smart metering, with a revised bution of water (14 percent of population telescopic tariff to domestic households, get less than the stipulated 135 lpcd) through the “Give up water subsidy” cam- ƒ Smart bulk metering across the distribution paign, where citizens give up paying cess network with SCADA to determine lpcd in property tax and pay according to con- consumption across the city with 80 per- sumption. cent accuracy and ability to take corrective Reducing the number of unrecorded and action by pin-pointing leaks and overcon- illegal connections that are leading to sumption cause more than 30 percent NRW, with ƒ Creating a planning department with in- only 1,50,000 of the total 4,00,000 connec- dependent access to all network data via tions being legal SCADA to ensure all pipelines are laid in ƒ Comprehensive customer survey based on line with the overall network plan a GIS platform to identify and legitimize all Improving intermittent water supply unrecorded and illegal connections, thereby throughout Pune combined with lack of reducing excess pressure on the network, pressurized water in taps lowering energy costs and increasing the PMC’s annual revenue by INR 84 cr (i.e., ƒ Round-the-clock water supply will be 18.67 percent of the PMC budget) from piloted in five DMAs (6,000 connections), new connections accounting for 2.2 percent of Pune’s popu- lation, with end-to-end activities from DMA ƒ Poor recovery of water charges with formation to consumer awareness, done through a pay-for-performance model in a

74 Reimaging Pune – Mission Smart Cities

5 DMA’s have been selected to represent Pune’s housing typologies and prevailing conditions

Area Housing No. of HA typology connections

23,100 High rise 1169 res buildings and 120 com. offices 41% slum

9.21 1890 res 100% slum 0 com.

Old town- mix 2,300 901 res resi and shops 67 com. 16% slum

Old town- mix 43,500 962 res resi and shops 30 com. 39% slum

1,100 Residential 210 res 0% slum 0 com.

The total population covered in the pilot DMA is of 72,857 resident inhabitants (2.2% of Pune population) 44,500 of non-resident population with a total number of house units of 5132 and 217 commercial buildings

75 Reimaging Pune – Mission Smart Cities ICT solutions

nearly INR 400 cr of arrears, high cost of dinates to the local junior engineer/ward recovery at 10 percent (compared to the officer benchmark of 1 percent) with 50 percent Addressing lack of awareness among of commercial meters being faulty citizens and high levels of wastage at the ƒ Ensuring 100 percent smart metering for household level: commercial establishments to increase rev- Mass online and offline consumer awareness enue by 40 to 50 percent (i.e., INR 30 cr) campaigns through physical as well as digital and cut consumption and energy costs modes that include gamification campaigns, ƒ Establishment of a separate recovery de- hackathons for idea generation, and competi- partment with lean management to reduce tions for making TV adverts. the cost of earning revenue and focus on collection of revenue from slums (INR 6 cr), new connections identified through survey (INR 80 cr) and recovery of arrears (INR 25 cr) Addressing the management of approxi- mately 37,000 grievances received annu- ally, since the current set-up is inadequate to meet service levels: ƒ Develop a suite of web and app-based solutions for grievance redressal and online bill payment, which includes an IVR (auto- mated calling system), a 24x7 call centre, a user-friendly website and a mobile app for clicking pictures and giving GPS co-or-

76 Reimaging Pune – Mission Smart Cities

11 steps to converting the 5 DMA’s (6000 connections) in to 24x7 water supply zones1

Bulk & Consumer metering in Pilot DNA

Erection of O&M of pilot DMA till communication system the whole city water and pressure supply 24x7 1 11 2 transmitters

Making and maintaining 24x7 Study of pressures and status by ALM and 10 3 flows NRW management

Modifications per model & increasing Conducting water hours of supply 9 4 balance using pressure without increasing the management demand

Replacing G.I. pipe 8 5 Attending the visible HSC to Blue MDPE leaks followed by pipe followed by water Water balance balance 7 6

Leak detection and Consumer Awareness repairs followed by in pilot & Adjacent water balance DMA

1 This is without accounting for hard infrastructure requirements such as reservoirs, pipelines and pumping stations

77 The citizen engagement formula

Aundh, Pune - Getty Images Local Area Development

Idea for ABB

How did we get there?

36 Interventions across 6 themes for ABB

Seven smart urban forms 5 Reimaging Pune – Mission Smart Cities

80 Reimaging Pune – Mission Smart Cities Idea for ABB

Mobility: take public transportation percentage Pune aspires to create a model to 50% from current 18% through 100 e-bus- es, 26 km BRT route, 54 bus stop overhaul neighborhood of livability and 1 and 100 e-rickshaws; take NMT to 8% from sustainability matching global 1% through 27 km bicycle tracks, 60 km foot- standards in the selected local path redesign and placemaking area (Aundh-Baner-Balewadi - ABB) by fully deploying all 24

smart city features in a “future Livability: increase open spaces from 4% ready” manner. Future ready 2 to 10% of total area through 13 parks is critical because as the area and 3.4 km world-class riverfront develops, it will undergo a 4x population growth by 2030 (from 40,000 to 160,000). Some To create 45,000 jobs in the start-up hub examples of planned initiatives for mixed use and walk-to-work & an in- are: terconnected ABB with a suite of citizen 3 services/ e-governance on top of it (ABB card, e-ABB customer services, 911 emergency, pan-area wi-fi connectivity)

81 Reimaging Pune – Mission Smart Cities Idea for ABB

Planned 3.5 km of Riverfront Development in ABB p

Now (from) To

Credits: RSP Design Consultants

82 Reimaging Pune – Mission Smart Cities

Integrated Solutions for Aundh Baner Balewadi

• Total area: ~900 acres • Total population: ~40K

8 KM BRT extension with 100 electric buses to comp- NMT focus through PBS with 40 stations, dedicated Transit hub at entry point of Pune A suite of citizen apps for PBS with following 100% differently-abled friendly pathways with access to long distance buses grievance redressal and IOC direct access to Hinjewadi lement existing buses for 42components km cycle tracks, and redesign of 60 km footpath, (IT hub) ABB-Hinjewadi connectivity 15 junctions and 27 km of streets

100% smart bulk, commercial Octroi and domestic metering naka area

Mula river front Entry to Pune -1 Entry to Balewadi Pune-2 Rainwater harvesting in certain buildings

PMPML land parcel Aundh Baner Pvt. Land World class amenity spaces in ABB parcel Gaothan area (low Zero waste and garbage (RFID income tracking of garbage trucks) group) Pune-Bangalore highway (NH4)

Slum area (~500 HH) Towards Pune 10 acre start-up zone and 36 8QLYHUVLW\Ļ acres commercial space to create 45,000+ jobs by 2030 to promote mixed use develop- Smart street lights with Drive open space ment and walk-to-work Seamless wi-fi Solar roof tops to 3.5 km riverfront - Slum free ABB region Additional 3 schools ABB-Punetel Card for a 85% LED lamps to innovation: open connectivity at 1Mbps contribute 15% of walking promenade, by redevelopment of with international connected community bring 30% energy space increase – 100+ access points energy requirements recreation and 500 slum households standards savings CCTV camera from 4% to 10% for 10,000 entertainment zone simultaneous logins

Population now: ~40 thousand Estimate 2030 population: ~1.5 Lakhs

83 Reimaging Pune – Mission Smart Cities How did we get there?

How to get the entire city to select a local Retrofitting and why? area in an objective and transparent man- While deciding whether to do retrofitting, ner in the fastest possible time? redevelopment or greenfield development, retrofit was chosen since: Two things made this possible: ƒ Retrofit had far better replicability across ƒ Objective criteria: a comprehensive set of the entire city criteria were followed at every stage – city ƒ A larger area can be taken (1000 acres) profiling, citizen engagement, discussion impacting maximum number of citizens in with elected representatives, and discus- the pilot phase itself sion with urban planners. ƒ Time for impact is relatively less compared ƒ Scale of engagement and involvement of to greenfield or redevelopment expertise: besides objective criteria, Pune ƒ Cost of retrofitting is relatively less com- continued its unprecedented stakeholder pared to greenfield or redevelopment since engagement even for local area selection hard infrastructure needs are a lot more in Basis these Aundh-Baner-Balewadi emerged latter – so implementation feasibility is as a top choice in a fair, transparent way as higher is evident from the snapshot of results. This gave Pune significant strength to drive the lo- cal area development agenda in a full-fledged manner.

84 Reimaging Pune – Mission Smart Cities Objective criteria

Objective 10 point criteria for area selection

1. Ease of replicability 2. Ease of implementation 3. Criticality to the city 4. Future development potential 5. Number of people impacted (population density) 6. Scope for mixed use development 7. Critical to city’s identity/ heritage 8. Scope for inclusive transition 9. Existing degree of livability 10. Scope for sustainable development

After applying the above mentioned criteria points and detailed desk research, 11 contiguous areas were shortlisted across Pune.

85 Reimaging Pune – Mission Smart Cities Shortlisted areas

Eleven areas across Pune were initially considered as potential options for local area development based on expert inputs

Area options

1• Aundh-Baner-Balewadi (ABB) 2• Karve Nagar (KN) 3• Core city area (CC)

4• River bank (RB) 5• Kharadi (KH) 6• (YW) 7• Education zone (EZ) 8• Sahakar Nagar (SN) 9• Dhanakvadi- (DH) 10• Hadapsar-market area (HN) 11• Road (SR)

86 Reimaging Pune – Mission Smart Cities Evaluation

Criteria for area selection CC RB SN KN EZ ABB DH SR HM YW KH

1. Population density H M M M L M H M M M L

2. Mixed Use H M L M H M L L M M M

3. Identity / Heritage H H M M H M L L L M L

4. Slums LLLLLMMHHHM

5. Criticality to the city H L M M H M H H M M L

6. Existing degree of liveability L M M H H H L M M L M

7. Future proposals coming up H H MMMM L MMMM

8. Replicability HHHHLH MMM L H

9. Environmental concernLHHHHMMHL LM

10. Ease of implementation M M H H M H MMMHH

Probability of final selection HHLMHHMMMMM

Which area will Area important for Area you would like to Area you would like to Favourite destination Recreational hub for benefit a larger cross identity of Pune live in invest for youth of Pune Pune section of society

Area Area Area Area Area Area % % % % % % Name Name Name Name Name Name

CC 26% ABB 17% ABB 17% EZ 21% CC 15% ABB 16%

ABB 20% CC 15% CC 14% ABB 15% ABB 12% CC 13%

KN 10% KN 13% KH 13% CC 11% RB 10% RB 12%

EZ 9% EZ 8% HM 10% KH 8% DH 10% SR 10%

KH 7% KH 8% DH 8% SR 7% HM 9% EZ 8%

87 Reimaging Pune – Mission Smart Cities Scale of engagement

Several layers of involvement from all stakeholders ensured all viewpoints were consid- ered, debated, assessed and realized before deciding the area for local development. Expert panel review involved more than 10 renowned urban planners almost seconded them- selves to Pune Municipal Corporation for a month for this entire process. Furthermore, Citizen engagement was done across the city, with 24,000 citizens sharing their views on area selection with 1,16,965 inputs collected online/ offline. More importantly, 40 key elected representatives from all major political parties including local ministers, MPs, MLAs, party leaders engaged in the selection process. Getting support across all parties in such a short time was unprecedented even in the history on Pune.

88 Reimaging Pune – Mission Smart Cities

24,000 citizens involved

40 elected representatives

1,16,965 citizen inputs & opinions

10 urban planners

89 Reimaging Pune – Mission Smart Cities The result: ABB and why?

The exhaustive exercise had Aundh-Baner-Balewadi (ABB) area emerging as both the democratic and rational choice. About 900 acres in ABB area was demarcated for local area development. The following strategic reasons show why ABB is the right choice

IMPACT: Possible to make impact happen in a large area (900 acres) with significant population (40,000 population)

STRATEGIC LOCATION: Located right at the entry point into Pune from Mumbai side

RIVERFRONT: Large 3.5 km riverfront, which could be leveraged for riverfront develop- ment

MIXED USE: Mostly residential area today with people going to Hinjewadi to work – can be developed into mixed use development due to vacant pieces of land

ENTREPRENEURIAL: Potential to create a start-up zone, leveraging entrepreneurial energy of Pune

INCLUSIVENESS: Potential for inclusive transformation of neighborhood with 500 households in slums

MODEL AREA: Large private land parcel (70 acres) next to riverfront for model develop- ment

90 Reimaging Pune – Mission Smart Cities

‘Aundh-Baner-Balewadi’ (ABB): 900 acres identified with many potential interventions possible

• Total area: ~900 acres • Total population: ~40K

Octroi naka area Pvt. Land front parcel Balewadi Entry to Pune-2

Baner Aundh

Entry to Pune -1 PMPML land parcel Gaothan area (low income group)

Pune-Bangalore highway (NH4) Slum area Towards Pune (~500 HH) 8QLYHUVLW\Ļ

Estimate 2030 population: ~1.5 Population now: ~40 thousand Lakhs

91 Reimaging Pune – Mission Smart Cities 6 themes for ABB

In line with the aspirations of making ABB area a model neighborhood, 6 themes were charted out.

Theme #1: To fix hard infrastructure and make it future ready as the population grows 4x (across mobility, water, SWM and security)

Theme #2: To create social infrastructure as per benchmark standards

Theme #3: To enhance livability quotient considerably on top of fixing infrastructure

Theme #4: To drive socially inclusive growth in the region

Theme #5: To improve sustainability quotient of the region

Theme #6: To leverage ICT solutions for citizen convenience and e-governance

92 Reimaging Pune – Mission Smart Cities

Transit hub along with commercial development

‘Aundh-Baner-Balewadi’ (ABB): ~7 acres of additional amenity space is planned to be used to ensure we meet the Few examples international benchmarks on Public social infrastructure - World class amenity spaces in ABB

Proposed Existing

Garden/open gym Hospital Garden HospitalH

Fire station Community Centre Fire station PrimaryP School

School Open vegetable market SchoolS

Credits for Exhibit 15: Pavetech, Embarq, Prasanna Desai Architects, Infraking 93 Reimaging Pune – Mission Smart Cities 36 interventions for ABB

1. 1. 8 KM elevated BRT extension with di- 12. Development of 3.5 km riverfront for repli- rect access to Hinjewadi (IT hub) cation across Pune 2. Overhaul of 54 regular bus-stops with ICT 13. Rainwater harvesting through creation of 4 solutions million litre sump across housing societies 3. 100 electric buses to complement existing 14. 10% waste water recycling in the ABB buses for ABB-Hinjewadi connectivity region 4. Express airport service 15. Zero waste and garbage ABB region through garbage truck augmentation, 5. 46km of road improvement RFID tracking of vehicles, RFID based 6. Access to mass public transport through attendance system and monitoring of gar- 100 e-rickshaws bage areas 7. NMT focus through PBS with 40 stations, 16. Centralized command and control cen- dedicated 42 km cycle tracks, and rede- tre with camera feed from critical areas, sign of 60 km footpath, 15 junctions and emergency services through 5 SWAT vehi- 27 km of streets cles 8. Transit hub at entry point of Pune with ac- 17. Additional 3 hospitals with 110 beds in the cess to long distance buses region 9. 100% differently-abled friendly pathways 18. Additional 3 schools in the region with in- ternational standards 10. Increasing water availability from 90 lpd to 150 lpd to pilot 24x7 water 19. Additional 76 public toilets created and maintained to global standards 11. 100% smart bulk, commercial and do- mestic metering 20. State-of-art fire stations for high rise cum compact development

94 Reimaging Pune – Mission Smart Cities

Placemaking, street redesign, road widening and new roads

Credits: Walter P Moore Engineering India Pvt Limited, RSP Design Consultants

95 Reimaging Pune – Mission Smart Cities 36 interventions for ABB

21. Smart parking for 750 cars 29. Smart grid in ABB for 100% power supply and 3% reduction in AT&C losses 22. Drive open space innovation: intercon- nected gardens with 5 min for each res- 30. Solar roof tops to contribute 15% of ener- ident, open space increase from 4% to gy requirements 10% of total area; open vegetable market 31. Seamless wi-fi connectivity at 1Mbps+ 23. 3.5 km riverfront with walking promenade, speed – 100+ access points for 10,000 recreation zone and entertainment zone simultaneous logins 24. 8 acre start-up zone and 36acres com- 32. ABB Punetel Card for a connected com- mercial space to create 45,000+ jobs by munity 2030 to promote mixed use development 33. Intelligent operations centre with inte- and walk-to-work grated data across utilities, transport and 25. Make area look better through 100% un- public safety derground wiring and vehicle free road 34. Citizen app for grievance redressal and 26. Make ABB region slum-free by redevelop- multiple functions integrated with the intel- ment of 500 slum households ligent operations center (IOC) 27. Drive socio-economic transformation of 35. Digital Special Purpose Vehicle (SPV) to slums by focusing on 4 problem areas – improve SPV functioning with Geo ena- sanitation, healthcare, education and skill bled city operations for multiple activities building such as Land management, Tax assess- ment 28. Smart street lights with 85% LED lamps to bring 30% energy savings – lampposts 36. E-SPV: Comprehensive ABB online portal also fitted with air pollution sensors, panic with multiple activities across all depart- button, wi-fi access point and CCTV cam- ments with citizen desk for physical verifi- era cation

96 Reimaging Pune – Mission Smart Cities

Redesign & Placemaking of Junctions

97 Reimaging Pune – Mission Smart Cities Seven smart urban forms

Pune plans to incorporate 7 Smart Urban hawkers. All this will lead to open space Forms in ABB increasing to 10% of total area.

1. Planned densification: there is currently 16 3. Urban waterfront development: 3.5 kms of acres of amenity space within ABB area walking promenade and 18 acres of urban that is not being utilized. This will be used farms will be developed, adding further to to develop social infrastructure meeting open spaces benchmark, which will also lead to planned densification. Specifically, the plan is to 4. Walakability and vehicle reduction: foot- have 3 additional schools, 3 multi-special- paths will connect all gardens to ensure ty hospitals and 76 public toilets to meet 100% walkability to gardens, Total 60 km benchmark. There is also plan to create of footpaths will be redesigned to ensure smart parking with 750 cars capacity. 100% continuity and promote walkability; Public bicycle system will be initiated with 2. Creating uncluttered public and open connectivity to university and 40+ stations space: While pushing densification, equal emphasis will be placed on creating un- 5. Mixed use: Start-up zone will be created cluttered public spaces. 13 open spaces in 12 acres along with commercial office will be developed as gardens to ensure space in 15 acres to create 45,000 primary a garden within 5 min reach of residents. jobs, with walk-to-work culture promoted Gardens will remain open till late night with by working areas within 1-2 km of resi- adequate security features and facilities like dences open gym for senior citizens; Open space identified near Parihar chowk will be de- 6. Uncluttered public space: A transit hub veloped as vegetable market to shift street will be created at ABB entry with no heavy

98 Reimaging Pune – Mission Smart Cities

vehicles allowed into ABB. Special electric buses will operate between Aundh–Hinjewadi, serving >50% of working population in Aundh. There will also be a commercial hub in this for mixed use development

7. Placemaking through street, footpath and junction redesign: 60 km footpath, 15 junctions and 27 km of streets will be redesigned as per smart urban forms Bicycle friendly redesign of roads with integrated Bicycle Network

30M ROAD SECTION 12M ROAD SECTION

99 The citizen engagement formula

Aundh, Pune - Getty Images Making it happen

Implementation framework

Funding model 6 Reimaging Pune – Mission Smart Cities SPV

Resolution of the corporation/council approving smart city plan including financial plan

Resolution of the corporation/council for setting up purpose vehicle

Agreement/s with Para Statal bodies, boards existing in the city for implementing the full scope of the SCP and sustaining the pan-city and areas based developments

Preliminary human resource plan for the SPV

Institutional arrangement for operationalisation of the SPV

If any other SPV is operational in the city, the institutional arrange- ment with the existing SPV

102 Reimaging Pune – Mission Smart Cities

Pune realizes the importance of SPV in im- Since the SPV aims to increase the revenue plementing the plan Therefore, it is moving and/or reduce the cost of operations of PMC ahead towards the formation of Smart City by bringing in innovative practices and im- SPV for the execution of projects under Smart proving efficiencies, the incremental benefit / City mission. The delegation of powers to the part of freed budget due to efforts of SPV, will SPV is proposed to be done under Section be granted to SPV to fill the O&M expenses 66(41A) and 66A of the Maharashtra Munici- gap. An escrow account will be opened to pal Corporation Act. Private investment will be receive such revenues. suitably accommodated in the SPV struc- ture, while ensuring that the balance of power Any Dividends will be ploughed back into the between the State Government and PMC is SPV till the time there are no private share- maintained (including at sub-SPV level). holders in the SPV.

103 Reimaging Pune – Mission Smart Cities SPV

The Governing Board shall convene once of the SPV that are beyond the authority of every quarter and will take major strategic de- the CEO. Executive committee will comprise cisions and approve the annual strategic plan of: (a) Municipal Commissioner of PMC (b) of the SPV. It will comprise of: CEO of the SPV(c) Chief Financial Officer (CFO) of the SPV a) The Municipal Commissioner of PMC who will also be the Chairperson of the SPV The Board shall appoint the CEO from open market with the concurrence of MoUD for a b) The Mayor, Chairman of the Standing Com- fixed term of 3 years, extendable by 2 years. mittee, the Leader of Opposition and three The compensation of the CEO will be at par other Party Leaders (> 10 representatives with market standards. Other key personnel in in House) c) The State Government will be the SPV along with the end-state architecture represented by the District Collector, Commis- of 45-50 employees is detailed in Annexure sioner of Police, CMD of PMPML, Chief Engi- 4.4. Further, project management experts neer of MSEDCL, Pune d) 2 eminent citizens may also be appointed by the SPV for design- e) Representative of MOUD, GOI, and f) The ing, developing, managing and implementing Chief Executive Officer (CEO) of the SPV projects.

The SPV shall also have an Executive Com- mittee that will meet once a month to take month-to-month decisions on the functioning

104 Reimaging Pune – Mission Smart Cities

Organogram with linkages of SPV with ULB & parastatal agencies

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105 Reimaging Pune – Mission Smart Cities SPV

Relationship with government and non-government agencies

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106 Reimaging Pune – Mission Smart Cities

SPV end-state organization structure (45-50 employees)

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107 Reimaging Pune – Mission Smart Cities Timelines for implementation

Critical milestones & timelines of Pan-City initiatives

Transportation

2016 2017 2018 2019 Initiatives Apr Jul Oct Jan Apr Jul Oct Jan Apr Jul Oct Jan Apr Commissioning & DPR ITMS Depots 5,6,7 Integration enabled Preparation 1 Public Transport Identification Tender Supplier Depot 1 Depots 2,3,4 Depots Release Selection 8,9,10

Adaptive DPR System Phase-2: 100 Commissioning & Traffic Preparation Design & BoQ signals Integration 2 Manage- ment Tender Supplier Phase-I: 120 Phase-3: 99 Identification Systems Release Selection signals signals System Commissioning & Commissioning & Commissioning & DPR Preparation Design & BoQ Integration Integration Integration Smart 3 Parking Identification Tender Supplier MLCP 1 MLCP 2&3 MLCP Release Selection 4,5,6,7 Data Collection, hardware Intelligent DPR Preparation & software deployment Road Asset 4 Manage- ment Tender Supplier Release Selection Pre-Work Traffic 5 Maps using Tender Data Solution Deployment Mobile GPS Release Collection & Delivery

E-Chalaan Application 6 solution for Tender Solution development & traffic cops Release Deployment & server co-hosting Delivery

108 Reimaging Pune – Mission Smart Cities

Water & sewage

2016 2017 Initiatives Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Finalise Procure Meters Successfully installed Invite Bids tenders meters installed successfully bulk metering system Smart bulk 1 metering Tendering Conduct Installation on meters at DMA Installation of DMA meters, application Survey WTP, Reservoir, Isolation allied equipment and

Comprehen- s of region Pumping SCADA sive cus- 2 tomer Invite Finalise Tendering Vadgaon WTP Warje WTP Parvati and survey on Bids tenders applications and BhamaAskhad Cantonment GIS Platform Finalise Procure tenders meters Successfully 100% Smart implemented 3 Commercial Commercial Metering Metering Invite Tendering Check feasibility, Installation Bids applications test and choose of meters Smart Meters

Smart Con- Define Scope Finish Finish Finish sumer Awa- of Work Stage 1 Stage 2 Stage 3

reness pro- 4 gram (2-3 Invite Consultation with NGO's Launch activities in Establish TV ads, Videos year NGO's and define project work schools, households, Water and Banners campaign) from etc. Friends Develop Finalise purpose of Receive PMC approval web and website and app on website and app 5 app based grievance Invite Tendering Finalise Create detailed Design Launch website redressal Bids applications tenders report on requirementswebsite &app and app 1.92 million Invite Approval of all estimates and Purchase and m3 of Bids include in DPR install the gas engine electricity Generate electricity 6 generation Conduct a Tendering Finalise Prepare a detailed estimate Retrofit of Naidu STP through feasibility study of applications tenders indicating required modifications Naidu STP Naidu STP to existing systems Receive approval Sell 5-7 from Building Start MLD of 7 department delivering water treated Establish under-standing Release Receive Sign contract with relevant water with Construction lobby an EOI responses consumers and tankers Create design of Order from Transfer roles Trifurcation restructured PMC Commissioner and responsibilities into 3 department 8 verticals (O&M, PR Understand roles and Receive inputs and Projects) responsibilities approval of water of current department department

Note: Advanced Helium Leak identification across all 2688 Km will happen as a part of developing the distribution system in the 24x7 water supply project across the city 109 Reimaging Pune – Mission Smart Cities Timelines for implementation

Implementation Plan for Local Area Solutions

2015 2016 2017 2018 2019 2020

Initiatives Dec Jan Apr Jul Oct Jan Apr Jul Oct Jan Apr Jul Oct Jan Apr Jul Oct Jan Apr Jul

Preparation of DPR Preparation Project execution financing plan Riverfront 1 Development DP rules Run the bid Select the EPC O&M contracts facilitation process contractor execution

Land use facilitation Selection of a private DP rules facilitation Preparation of DPR development partner Project execution Development of 10 2 acre+ commercial space Appointment of a Preparation of tender documents startup mgmt. team

NGO Complete e-learning Construction of appointment enrolment individual toilets Socio-economic 3 development of slums Deployment of primary Coaching classes Health issues health workers in slums counseling

Selection of Ensuring compliance to developer SRA 4 Slum rehabilitation >70% NOCs collection

Submission of Developer selection - Ensure compliance to tendering proposal Sep'16 guidelines 5 Affordable housing

Installation of Finalization of DPR Manage Implementation of: smart meters tender documents preparation implementation • 80%+ LED 6 lighting Feasibility study for Selection of Partner selection • Solar roof tops solar roof tops vendor Installation of solar panels

Cost Fulfillment of Specification Obtaining Identification of Identification of Training and Commissioning estimation approvals finalisation clearances bidders problem areas capacity building 7 Smart grid Preparation of Ensure legal Installation of contracting plan compliance equipment

DPR Identify PPP develop- Partner Project execution preparation ment opportunities selection Open spaces , schools, 8 hospitals and fire stations Possession Tender documents completion preparation

Detailed survey Tender Selection of Execution – Execution – Execution – Promote NMT and completion floating vendor Phase 1 Phase 2 Phase 3 9 walkability, with a vehicle free road Guidelines Planning & Require- Vendor selection issuance ments cataloguing plan completion

Completion of ongoing Selection of Construction of 0- Selection of Construction of Selection of Completion of 46 construction contractors 15 km contractors 15-30 km contractors km 10 Roads

Tender for Procurement of Supplier Selection DPR buses 11 Electric Buses Completion of DPR

Preparation of Contractor Construction of DPR Selection elevated BRT 12 BRT

Installation of Installation of smart meters smart meters 13 e-Rickshaws

Finalize station Select the private Submission of Final prototype Phase 1 Phase 2 Phase 3 locations contractor plans for review demonstrations Installation Installation Installation 14 Public bicycle sharing Prepare tender documents

110 Reimaging Pune – Mission Smart Cities

2015 2016 2017 2018 2019 2020

Initiatives Dec Jan Apr Jul Oct Jan Apr Jul Oct Jan Apr Jul Oct Jan Apr Jul Oct Jan Apr Jul

Invitation Tendering Metering and Increase in dura-tion Phase 1 Phase 2 Phase 3 of bids Applications DMA isolation of water supply completion completion completion 15 24x7 water supply Start Construction Erection on communica- Construction tions system (SCADA) Finalise tenders starts

Completion of Initiate Invita-tion Applications Construction starts Enforce usage Geological surveys of bids tendering Rainwater 16 harvesting Regions identification

Appointment Invite Tendering Construction of of consultant bids Applications works 17 Treated sewage

Tenders for outsourcing, vehicle DPR Commissioning procurement, Transfer Stations Creation in

Procurement of Construction of Vehicles Transfer Stations Solid Waste 18 Management Setup of SLA for Door to Appointment of Door Collection Outsourcing Agency

Land Tender & selection of Construction Tender & selection of Construction Tender & selection of Completion of 46 km Acquisition designers& contractors of 0-15 km designers & contractors of 15-30 km designers & contractors of construction 19 Roads

DPR of Charging Supplier Adhoc charging infrastructure setup Procurement Station & e-Bus Selection (till Substation comes up) of buses 20 Electric Buses Tender for procure-ment of 100 e-Buses

Tender & Contractor Construction of DPR preparation Selection elevated BRT 21 BRT

Appointment Decision on command and Setup of DPR Procurement of Police, Setup of of consultant control center location cameras Completion Cars, Equipment cameras 22 Safety and Security Tendering Invitation of Commissioning of applications bids Command Control Center

Invite Tendering Procurement Launch Intelligent bids Applications of equipment Operations Center 23 E-Governance – IOC

Supplier Establishment of Selection IOC

Invite Tendering Digitize SPV, Launch E-SPV, Set up DigiTel E-Governance - bids Applications set up E-SPV Citizen Desk Card 24 Other Initiatives Supplier Set up Citizen Launch DigiTel Selection Desk Card

Invite Tendering Supplier Phase 1 of Fiber Optic Phase 3 of Fiber bids Applications Selection Cable and Access Points Optic Cable Wifi and Fibre Optic 25 Cable Survey to identify locations Phase 2 of Fiber and access points Optic Cable

111 Reimaging Pune – Mission Smart Cities Funding model

Pune – Finances at a glance

Uses of funds Sources of fund Rs. Crore Crore Opex Capex (upto 2020) SCM 1,000

Local area 1,851 345 Other missions 700

Pan city- 272 122 Land transport 1,000 monetisation

Pan city- Additional 240 38 208 water revenues Admin 5 60 and office CSR fund 200

Total 2,368 564 Total 3,108

Total capex + opex of Additional scope of borrowing from 5 years-2,932 crore the market with AA fitch rating

112 Reimaging Pune – Mission Smart Cities

113 Reimagining Pune - Mission Smart Cities December 2015 © Pune Municipal Corporation