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Globalmeet Collaboration Deployment Guide

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Globalmeet Collaboration Deployment Guide 1. Deployment Guide GlobalMeet® Collaboration December 2020 Table of Contents Introduction 3 Contents of this guide 3 Intended audience 3 Version information 3 What’s new in this guide 4 About GlobalMeet Collaboration 5 Meeting features 5 Restricting meeting features 6 Desktop apps 6 Mobile apps 7 GlobalMeet for Outlook 8 File library 8 Storage 8 Supported file formats 8 Video file formats and codecs 9 Integrations 9 Google and Outlook calendars 9 GlobalMeet for Microsoft Teams 10 Language support 10 GlobalMeet meeting room, desktop and mobile apps 10 GlobalMeet for Outlook 10 Administrative portals 10 Branding and customization 11 Logo specs 11 Upload custom logos 12 System requirements 13 Web 13 GlobalMeet desktop apps 13 GlobalMeet mobile apps 14 GlobalMeet for Outlook 15 Network considerations 16 Network traffic 16 Note about network quality 16 Ports and protocols 17 Browser and proxy considerations 17 December 2020 GlobalMeet® Collaboration Deployment Guide | 1 Table of Contents Firewall transversal 17 Required domains 18 GlobalMeet Outlook add-in 18 Bandwidth considerations 19 Bandwidth estimating notes 20 GlobalMeet VRC implementation considerations 21 IP whitelisting (all systems) 21 Supported endpoints 21 H.323 and SIP firewall ports 22 Bandwidth considerations 22 Single sign-on (SAML) 23 Overview of the setup process 23 Required information 24 GlobalMeet login details 24 Data required by GlobalMeet 24 Application installers 25 GlobalMeet desktop apps 25 GlobalMeet mobile apps 25 GlobalMeet browser plugin 25 GlobalMeet for Outlook 26 GlobalMeet add-in 26 GlobalMeet toolbar 26 Managed deployments 27 Automatic updates 27 GlobalMeet desktop app (Windows) 28 GlobalMeet audio and video plugin for Internet Explorer 29 GlobalMeet Outlook add-in 29 Enable for all users in Exchange Admin Center 29 Enable for all users in PowerShell 30 GlobalMeet Outlook toolbar 31 Uninstall the GlobalMeet toolbar 31 GlobalMeet support 32 December 2020 GlobalMeet® Collaboration Deployment Guide | 2 Introduction Thank you for choosing GlobalMeet Collaboration as your all-in-one web, video, and audio conferencing solution. Contents of this guide This guide is intended for use by IT staff during the planning and execution of GlobalMeet product deployment. This document covers the options for deploying the software and Internet-based services related to GlobalMeet personal web conferencing. It contains the following sections. About GlobalMeet Collaboration – a brief introduction to web and video conferencing features, the GlobalMeet desktop tools for Windows and Mac, and mobile applications System requirements – hardware and software requirements for hosting and participating in GlobalMeet meetings using a browser, desktop apps, mobile apps, and video room systems Network considerations – domain whitelisting, required ports, proxy server considerations, and bandwidth estimation metrics Application installers – links to the GlobalMeet desktop app installation files and the GlobalMeet mobile apps in their respective app stores Managed deployments – pushing the GlobalMeet desktop app (Windows), GlobalMeet Outlook add- in, and IE browser plugin to your users’ machines Intended audience This document is intended for IT and network personnel. It is not an end user document. Version information Information in this document is accurate for the latest versions of: GlobalMeet Collaboration (meeting room experience) GlobalMeet desktop apps (Mac and Windows) GlobalMeet mobile apps (Android and iOS) GlobalMeet for Outlook December 2020 GlobalMeet® Collaboration Deployment Guide | 3 Introduction What’s new in this guide This version updates the previous version of the GlobalMeet Deployment Guide released in February 2020. It includes the following product changes and additional implementation details. In About GlobalMeet Collaboration, updated meeting features: > Webcams. Desktop and mobile users can share their own cameras and view up to 16 webcams. > Waiting room allows hosts to decide which guests to admit. Can be set to On and also required for all meeting rooms. > Security menu above the meeting stage lets host lock the room, enable and manage the waiting room, and control who can share in the meeting. > An interactive whiteboard is now available. > Google calendar integration is now available. In System requirements: > Removed support for Windows 7 for desktop apps and GlobalMeet for Outlook. > Mac. Minimum supported version is macOS 10.11. > Updated the system recommendation for a better experience with video calls and online sharing. > The Android app supports smartphones running Android 6.0 (Marshmallow) and newer. Previously it supported Android 5.0 and newer. Added *.s3.amazonaws.com to required domains (for whitelisting); required for companies that upload a branded logo for the meeting room. December 2020 GlobalMeet® Collaboration Deployment Guide | 4 About GlobalMeet Collaboration GlobalMeet® Collaboration seamlessly connects people all over the world. Whether you are at the office, on your own couch, or enjoying a latte at a coffee shop, the possibilities are endless. Free online meeting tools, like screen sharing, VoIP audio, and HD video, are just a click away. Meeting features Access to certain GlobalMeet Collaboration features can be disabled. See Restricting meeting features on the next page. Host and attend meetings in Chrome, Firefox, Microsoft Edge, and Internet Explorer 11 browsers, and GlobalMeet desktop and mobile apps. A host can set up to five guests to co-host role, allowing them to do everything a host can do during the meeting. A host can also promote guests to presenter role, letting them control shared content and manage other guests’ audio. Connect audio. Connect to meeting audio by VoIP audio, dial-out, or dial-in, and change your audio connection during the meeting. Connection options can be set at the enterprise level. Webcam. Share your webcam; view up to 16 webcams on stage. Share a file and stream your webcam simultaneously. You cannot share your webcam and screen share at the same time. Active talker. The meeting shows the name of the person speaking and highlights the video stream (webcam), if applicable. Meeting security. Lock or unlock your room, enable and manage the waiting room, and control who can share in the meeting. Public chat. Exchange messages without interrupting the meeting. Screen share. Share an application window or your whole monitor; guests can follow along in a browser, desktop apps, and mobile meetings app in normal or full-screen mode. By default, anyone can screen share. Open sharing can be disabled by the host. File presentation with cloud file library. GlobalMeet account holders can upload slide decks, PDFs, documents, and videos to their cloud-based file library and share them in a meeting. The file library goes with the account holder, not the meeting room. By default, any account holder can share a file in any meeting. Open sharing can be disabled by the host. Whiteboard. Illustrate your ideas and collaborate with your guests in real time. Recordings. Capture a high-quality video of your meeting, up to 8 hours, including webcams, screens and files shared, and whiteboards. The meeting can send a replay email to the host and meeting guests. Meeting recordings are available in the desktop and iOS mobile apps. December 2020 GlobalMeet® Collaboration Deployment Guide | 5 About GlobalMeet Collaboration Outlook and Google Calendar integration. When hosting a meeting on your calendar, you can view invitees and their responses, and email recording replays to the entire invitee list, people who attended, or absent guests. GlobalMeet Video Room Connector (VRC). A paid add-on feature that lets guests participate in a GlobalMeet meeting from their video conferencing room systems. Video room participants can join a meeting using SIP or H.323 protocol (depending on their video room system). Help & Support. The Help menu provides options for interacting with Support agents (live chat, email, or by phone), links to the support site and app downloads. Restricting meeting features It’s possible to restrict access to GlobalMeet Collaboration features. This disables the features for all meeting rooms created under the same “site” – for example, <site>.globalmeet.com/room1, <site>.globalmeet.com/room2, <site>.globalmeet.com/room3, etc. The following features can be restricted: Screen sharing Remote desktop control from screen share File presentation and file library access Whiteboard Webcam sharing Waiting room can be enabled for all meetings Recording In addition, the default sharing mode can be set for all rooms to either open sharing or restricted sharing (only the host and promoted guests can share). This default can be locked, so that individual meeting hosts cannot change it in their rooms. Desktop apps Available for Mac and Windows computers. GlobalMeet account not required. Launch a meeting. GlobalMeet account holders can host their own meetings and join other GlobalMeet meetings by URL or company search. Guests without accounts can join GlobalMeet meetings by URL. The app automatically saves recently attended meetings; click to join again. Outlook and Google Calendar integration. View a summary of your day, upcoming meetings, and the next meeting on your schedule. Join meetings from your agenda. Share meeting information. Hosts can copy the meeting URL, access numbers, and passcode to the clipboard for sharing. December 2020 GlobalMeet® Collaboration Deployment
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