© COMUNICAR, 39; XX LATIN AMERICAN SCIENTIFIC JOURNAL OF MEDIA EDUCATION ISSN: 1134-3478 / DL: H-189-93 / e-ISSN: 1988-3293 Andalusia (), n. 39; vol. XX 2nd semester, October 2012

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EDITOR Dr. J. Ignacio Aguaded-Gómez University of Huelva (Spain) 39, XX GUEST-EDITED SPECIAL ISSUE EDITORIAL BOARD • Dr. Samy Tayie. Cairo University () • Dr. J. Manuel Pérez-Tornero. Universidad Autonoma. Barcelona • Dr. Agustín García Matilla, University of Valladolid • Dr. Miguel de Aguilera, University of Málaga ASSISTANT EDITORS • Dr. Mª Luisa Sevillano García, UNED, • Dr. Enrique Martínez-Salanova, Grupo Comunicar, Almería • Dr. J. Manuel Pérez-Tornero, Universidad Autónoma, Barcelona • Dr. Ángel Hernando-Gómez, University of Huelva • Dr. Julio Cabero Almenara, University of Sevilla • Dr. M. Carmen Fonseca, University of Huelva • Dr. Javier Tejedor Tejedor, Universidad de Salamanca • Rafael Repiso, School of Communication, Granada • Dr. Pablo del Río, University Carlos III, Madrid • Dr. Joan Ferrés i Prats, Universitat Pompeu Fabra, Barcelona INTERNATIONAL COEDITORS • Dr. Mariano Cebrián Herreros, Complutense University, Madrid • Ecuador: Dra. Karina P. Valarezo, University Téc. Part. de Loja • Dr. Manuel Ángel Vázquez Medel, University of Sevilla • : Dr. Claudio Avendaño, University Diego Portales • Dr. Francisco García García, Complutense University, Madrid • Dr. Javier Marzal, Universitat Jaume I, Castellón ADVISORY BOARD • Dr. Manuel Lorenzo, University of Granada • Dr. Ismar de Oliveira, Universidade de São Paulo, Brazil • Dr. Manuel Area, University of La Laguna, Tenerife • Dr. Guillermo Orozco, Universidad de Guadalajara, Mexico • Dr. Concepción Medrano, País Vasco University • Dr. Cecilia Von Feilitzen, Nordicom, Sweden • Dr. Juan de Pablos Pons, University of Sevilla • Dr. Geniève Jacquinot, Université Paris VIII, París, • Dr. Félix Angulo Rasco, University of Cádiz • Dr. Pier Cesare Rivoltella, Università Cattolica de Milán, Italia • Dr. Juan Antonio García Galindo, University of Málaga • Dr. Alberto Parola, MED, Università de Torino, Italia • Dr. Elea Giménez Toledo, CSIC, Madrid • Dr. Teresa Quiroz, University of Lima, • Dr. Donaciano Bartolomé, Complutense University, Madrid • Dr. Mar Fontcuberta, Pontificia Universidad Católica, Chile • Dr. Ramón Reig, University of Sevilla • Dr. Jacques Piette. Université de Sherbrooke, Québec, Canada • Dr. Ramón Pérez Pérez, University of Oviedo • Dr. Jesús Arroyave. Universidad del Norte, Colombia • Dr. Ana García-Valcárcel, University of Salamanca • Dr. Samy Tayie, Cairo University, Mentor Association, Egypt • Dr. Domingo Gallego, Universidad Nacional de Distancia, Madrid • Dr. Vítor Reia, Universidade do Algarve, Faro, Portugal • Dr. Manuel Cebrián de la Serna, University of Málaga • Dr. Sara Pereira. Universidade do Minho, Braga, Portugal • Dr. Felicísimo Valbuena, Complutense University, Madrid • Dr. Armanda Pinto, Universidade de Coimbra, Portugal • Dr. Manuel Fandos Igado, MasterD, Zaragoza • Dr. Divina Frau-Meigs, Université Sorbonne, París, France • Dr. Pere Marquès, Universidad Autónoma de Barcelona • Dr. Patrick Verniers, Consejo Sup. Educación en Medios, Belgium • Dr. Javier Sierra Sánchez, Universitat Abat-Oliba, Barcelona • Dr. Graça Targino, Universidade UESPI/UFPB, Brazil • Dr. Lluís Pastor, Universitát Oberta de Catalunya, Barcelona • Dr. Tania Esperon, Universidade Federal de Pelotas, Brazil • Dr. Jesús Valverde, University of Extremadura • Dr. Vania Quintão, Universidade de Brasilia, Brazil • Dr. Gustavo Hernández, ININCO, Central University, Venezuela BOARD OF MANAGEMENT • Dr. Gerardo Borroto, CUJAE, La Habana, Cuba • Dª Águeda Delgado, University of Huelva • Dr. Ciro Novelli, Universidad del Cuyo, Mendoza, Argentina • D. Francisco Casado, IES Huelva • Dr. Jorge Cortés Montalvo, UACH/REDECA, Mexico • Dr. Isidro Marín Gutiérrez, University of Huelva • Dr. Patricia Cortez, Universidad Católica de Cochabamba, Bolivia • Dra. Verónica Marín, University of Córdoba • Dr. Silvia Contín, Universidad Nacional de Patagonia, Argentina • Dª Paloma Contreras, University of Huelva • Dr. Jerónimo León Rivera, Universidad de La Sabana, Colombia • Dra. Jacqueline Sánchez Carrero, University of Huelva • Dr. Carlos Muñiz, Universidad Autónoma de Nuevo León, México • Dra. Elena Gómez Parra, University of Córdoba • Paolo Celot, EAVI, Brussels, Belgium • Dr. Walter Gadea, University of Huelva • Jordi Torrent, ONU, Aliance of Civilitations, USA • Dra. Natalia González Fernández, University of Cantabria • Kathleen Tyner, University of Texas, Austin, USA • Marieli Rowe. National Telemedia Council, Madison, USA TRANSLATIONS: Noel Byde / Amor Aguaded-Pérez • Yamile Sandoval, University Santiago de Cali, Colombia DESIGNED BY:Portada: Enrique Martínez-Salanova • Michel Clarembeaux, Centre Audiovisuel de Liège, Belgium COMMERCIAL MANAGER: Alejandro Ruiz

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C O N T E N T S Comunicar, 39, XX, 2012 Curriculum and Teacher Training

Comunicar, 39, XX, 2012 in Media Education

FOREWORD Contents ...... 4/5 Editorial ...... 7/8 J. Ignacio Aguaded

DOSSIER (Research) • Introduction / Presentación ...... 10/14 • Media and Information Literacy: Pedagogy and Possibilities ...... 15/22 Alfabetización mediática e informacional: proyecciones didácticas Carolyn Wilson. Toronto (Canada) • From Digital and Audiovisual Competence to Media Competence: Dimensions and indicators . . 25/33 De la competencia digital y audiovisual a la competencia mediática: dimensiones e indicadores M. Amor Pérez & Águeda Delgado. Huelva (Spain) • Media and Information Literacy in South Africa: Goals and Tools ...... 35/43 La educación en medios en Sudáfrica: Objetivos y herramientas Ibrahim Saleh. Cape Twon (South Africa) • «The World Unplugged» and «24 Hours without Media»: Media Literacy to Develop Self-Awareness Regarding Media ...... 45/52 « desconectado» y «24 horas sin medios»: alfabetización mediática para la conciencia crítica de los jóvenes Susan Moeller, Elia Powers & Jessica Roberts. College Park, Maryland (USA) • Young People’s Interaction with Media in Egypt, India, Finland, Argentina and Kenya ...... 53/62 La interacción de los jóvenes con los medios en Egipto, India, Finlandia, Argentina y Kenia S. Tayie, M. Pathak-Shelat & I. Hirsjarvi. Cairo (Egypt), Wisconsin (USA) y Helsinki (Finland) • Challenges and Risks of Internet Use by Children. How to Empower Minors? ...... 65/72 Retos y riesgos del uso de Internet por parte de los menores. ¿Cómo empoderarlos? Santiago Tejedor & Cristina Pulido. Barcelona (Spain) • Media Literacy and Its Use as a Method to Encourage Civic Engagement ...... 73/80 Alfabetización mediática como método para fomentar la participación cívica Sherri H. Culver & Thomas Jacobson. Philadelphia, Pennsylvania (USA) • Film Literacy: Media Appropriations with Examples from the European Film Context ...... 81/89 La alfabetización fílmica: apropiaciones mediáticas con ejemplos de cine europeo Vítor Reia-Baptista. Faro (Portugal) • Resources for Media Literacy: Mediating the Research on Children and Media ...... 91/99 Recursos para la alfabetización mediática: investigación y propuestas para niños Sara Pereira, Manuel Pinto & Luis Pereira. Braga (Portugal) • Critical Reading of Media: A Methodological Proposal ...... 101/108 Lectura crítica de medios, una propuesta metodológica Morella Alvarado. Caracas (Venezuela)

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C O N T E N T S Comunicar, 39, XX, 2012

KALEIDOSCOPE (Research) Comunicar, 39, XX, 2012

• Genre and Age in the Reception of Television Fiction ...... 111/118 Género y edad en la recepción de la ficción televisiva Charo Lacalle. Barcelona (Spain) • Digital Libraries: Electronic Bibliographic Resources on Basic Education ...... 119/126 Bibliotecas digitales: recursos bibliográficos electrónicos en educación básica Marcela Gómez-Zermeño. Monterrey (Mexico) • The ConRed Program, an Evidence-based Practice ...... 129/137 El programa ConRed, una práctica basada en la evidencia Rosario Del Rey, José A. Casas & Rosario Ortega. Sevilla / Córdoba (Spain) • The Analysis of Interactive Media and Digital Culture - Hypermedia Literacy in Peru and Bolivia 139/149 Medios interactivos y cultura digital: Alfabetización hipermedia en Perú y Bolivia Jorge Mora. San Diego (USA) / Guadalajara (Mexico) • Beyond Newspapers: News Consumption among Young People in the Digital Era ...... 151/158 Más allá de los diarios: el consumo de noticias de los jóvenes en la era digital Andreu Casero-Ripollés. Castellón (Spain) • Synchronous Virtual Environments for e-Assessment in Higher Education ...... 159/167 La e-evaluación de aprendizajes en educación superior a través de aulas virtuales síncronas Rocío Yuste, Laura Alonso & Florentino Blázquez. Cáceres / Badajoz (Spain) • Value of Audiovisual Records in Intercultural Education ...... 169/176 Valor de los registros audiovisuales en educación intercultural Antonio Bautista, Laura Rayón & Ana de las Heras. Madrid (Spain) • Food Advertising and Consumption by Students in Huánuco (Peru) ...... 177/183 Publicidad y consumo de alimentos en estudiantes de Huánuco (Perú) M. Luisa Sevillano & Angélica Sotomayor. Madrid (Spain) / Huanuco (Peru) • Fame and Proffessional Success in «Operación Triunfo» and «Fama ¡a bailar!» ...... 185/192 Fama y éxito profesional en «Operación Triunfo» y «Fama ¡a bailar!» Mercè Oliva. Barcelona (Spain) • Uses of Digital Tools among the Elderly ...... 193/201 Usos de las herramientas digitales entre las personas mayores Susana Agudo, M. Ángeles Pascual & Javier Fombona. Oviedo (Spain)

© ISSN: 1134-3478 • e-ISSN: 1988-3293 6 Comunicar, 39, XX, 2012 ted. electronic resources, audio vi and sual, IT tech technology, educational resources, nolo edu and media media fields: educational tersec two gies... cation, Reports, the studies and experiments between relating to tion these subjects are also accep- POLICY AND SCOPE 2. System). Identifier Object (Digital DOI a with submission each identifying 1988-3293), (e-ISSN: worldwide. repertoires international and engines search catalogues, databases, 150 over and Scopus centres. their and authors the of profile the raises pu papers inter the of of therefore databases dissemination and the blished increases na which field, this in journals tional APA (American Psychological Association) manual. Com pliance with these re quirements facilitates indexation in the main Oc and March in months six every year. published each 1994, of since tober continuously print in been has journal This established non-profit pro fessional group, foun ded in 1988 in Spain, specialises in the field of media education. The INFORMATION GENERAL 1. (http://books.apa.org/books.cfm?id=4200061&toc=yes). Psycho American the of standards the on lo based are guidelines publication These Associa nicar/index). gical (APA): tion PAPERS ORIGINAL OF STRUCTURE AND PRESENTATION 4. wri good Presentation: g) presentation). style. tten material and coherence (logical Organisation f) quality. methodological verified validity: scientific and Reliability e) ledge. know- scientific of advancement Significance: d) results. known of repetition information, valuable Originality: c) blems. pro- specific of resolution the to results the of applicability Relevance: b) new. and Topical a) follows: as are submissions www.comunicar webpage - The acceptance. ex protocol, structure manuscript submission, of to prior protocol protocol… review review Annexes: ternal event the in process, in provides editing also journal.com the as well as for the publication, for guidelines full procedures, editing manuscript about as mation well as acceptance/rejection, PROCESS EDITORIAL 3. publication. before months nine editor for assessment and possible publication in this monographic section. The deadline for each Topic section is at least receive manuscripts within the deadline for a particular topic, the journal editor can pass on the manuscript to the Topics we If field. the in experts to commissions specific and Paper for Call of system a through editor an by organized is section experiments: and studies Reports, references), (including (refe text text of words 5,000 and 3,500 Between of in rences words clu 6,000 words). and (600/630 Reviews and ded), 4,500 Between papers: Research preferably written in Spanish although sub missions are also accepted in English. The contri butions to this journal may be: re and Europe and America Latin to relation in pecially conver the garding edu between gence ca communication, and tion accepted. The covering letter must specify the transfer of co pyright ownership of the manuscript for its publication in publication its for «Comunicar». manuscript the co of of ownership transfer pyright the specify must letter covering The accepted. RESPONSIBILITIES AND COMMITMENT ETHICAL 5. Manuscript. 3) and Page Title 2) Letter; ver .. Contributions: 2.2. 2.1. Subject Matter: for electronic and (ISSN:134-3478) printed a in comes (www.comunicarjournal.com) journal mat the of issue Each Scisearch, (JCR), Reports Citation Journal (SSCI), Index Citation Sciences Social the in indexed is «Comunicar» the in established standards publication the with accordance in review, peer of means by moderated are Contents Comunicar, Scientific Journal of Media Education, is publi shed by Grupo Comunicar Ediciones (VAT: V21116603). 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Previously published material will not be not will material published Previously originality. text and authorship of statement a submit must author Each The following three files must be sent together: cover letter, title page and manuscript (main text): 1) Co 1) text): (main manuscript and page title letter, cover together: sent be must files three following The - Cmncr pbihs eerh eut, tde, xeiet ad ilorpi re es bibliographic views - and experiments studies, results, research publishes «Comunicar» Fundamentally, research papers related to communication and education, and espe cially the in - www.comunicarjournal.com Submission guidelines Submission © ISSN: 1134-3478 • e-ISSN: 1988-3293 e-ISSN: • 1134-3478 ISSN: 7

Editorial DOI: 10.3916/C39-2012-01-01

Media proficiency, an educational initiative that cannot wait Comunicar, 39, XX, 2012 La competencia mediática, una acción educativa inaplazable

Dr. J. Ignacio Aguaded-Gómez Editor

n these times of deep crisis, audiovisual communciation is taking on an ever-increasing importance in the context of the digital society in which we live; communication technologies are present in all aspects of daily Ilife and the consumption of media is growing and unstoppable, especially with the overwhelming presence of smartphones that have invaded all the spaces we move in. Videogames, televisions and computers in all their forms, and smartphones, are everywhere to the extent that the time spent in front of a screen by all sectors of society now takes up most of the leisure time of the citizens of all four corners of the world. Yet in the face of this barrage of media, citizens have developed few formative experiences for acquiring these audiovisual and media languages or for increasing their audiovisual and media skills. Neither education centres nor civic asso- ciations or the media…have encouraged the development of audiovisual proficiency as the key to fomenting critically and audiovisually «competent» citizens. n 1977 Umberto Eco stated that «a democratic civilization will only save itself if it makes the language of the image into a stimulus for critical reflection and not an invitation to hypnosis». More than 30 years later, Ito be able to control the capabilities needed to encode and decode audiovisual messages has become a form of literacy as basic and fundamental as traditional reading and writing. The language of the image, fixed or in motion, must necessarily be a civic competence for creatively appropriating messages and avoiding potential manipulation. Technologies can now reach undreamed of limits, not only for their ability to broadcast images but also for their seductive potential, their subtly produced language and their insistent messages…By contrast, we cannot say the same of the efforts to educate citizens to see the image as a stimulus to critical reflection, rather it is based on the absurd scientifically demonstrated premise that media consumption is a guarantee in itself of audiovisual learning, when studies seem to indicate the opposite, that high media consumption leads to a loss of perspective and greater blurring between fiction/reality and the impairment of the ability to fully comprehend the messages.

© ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 7-8 8

Editorial

he mere consumption of media products is insuf-

Comunicar, 39, XX, 2012 ficient for acquiring an awareness of the reach of Taudiovisual content. Transforming the image into an opportunity to reflect critically enables an ability to distance oneself from one’s own feelings, to know how to identify the motives behind the media’s magic, to under stand what is explicit and implicit in the stories and information…and above all to be able to esta- blish coherent, critical relations between what appears on the screen and the reality of the world out- side. And all this impossible without knowing the degree of audiovisual proficiency in citizens and their social possiblities in real contexts, in order to achieve an optimum level of preparedness. he new generations of children and youngsters are of particular concern. As Prensy stated in 2001, when he coined the delightful description «digital natives», and wrote in «How Teens TUse Media. A Nielsen Report on the Myths and Realities of Teen Media Trends» (2009) that «young people handle digital media with a lack, or very little, knowledge of the power of the audiovi- sual». Undoubtedly children and young people have set off along the digital path but without full know- ledge of what the media are. n general audiovisual proficiency is an underexplored field of study. There are few works that analy- ze how much we know or understand of all the elements that make up an audiovisual medium espe- Icially in terms of the more vulnerable segments such as infants and teenagers. The dizzying dynamic of change we are subjected to comes with an array of communication tools that children and youngsters use, and which are ever more complex and with new supports that update at great speed. Hence, in order to create educational programs that promote the understanding of audiovisual media and how they are produced, it is vital to start by knowing the extent of current levels of proficiency and to scien- tifically diagnose the real state of the question. ince 2010, the Ministry of Economy and Competition has been developing a Coordinated I+D+i Project (www.competenciamediatica.es) to elaborate an integral conceptualization of the term S«audiovisual competence» in the digital environment for use within different fields of intervention: the educational system, the media, universities…It is a fact that audiovisual communication competen- ces are rarely ever assessed because they hardly ever get taught in a systematic way, and they are pro- bably not taught because since they are not evaluated there is no awareness of the deficiencies in this field. his study, in which 20 Spanish universities participate and which is coordinated by Joan Ferrés (Universitat Pompeu Fabra-Barcelona), Agustín García-Matilla (Universidad de Valladolid, TCampus de Segovia) and Ignacio Aguaded (Universidad de Huelva-Spain) is justified on the grounds that there can be no effective evaluation systems without first defining the knowledge, skills and attitudes deemed necessary to have acquired to enable a citizen to be considered audiovisually pro- ficient. So for the first time in Spain, we have set about detecting in a systematic and rigorous way the media needs and shortcomings of a significant sample of the population as well as planning global stra- tegies and training programs for the government, the media and the different sectors involved: students, teachers, parents and society in general.

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D ossier

Special Topic Issue

Curriculum and Teacher Training in Media Education 10 Introduction

DOI: 10.3916/C39-2012-02-00 Comunicar, 39, XX, 2012 Teacher Training in Media Education: Curriculum and International Experiences

Dr. José Manuel Pérez-Tornero Full Professor at the Autonomous University of Barcelona (Spain)

Dr. Samy Tayie Full Professor at the University of Cairo (Egypt)

n April 2008, Pérez-Tornero received an urgent commission from UNESCO to draft a text- I base to develop a curriculum for teacher training in media and information literacy. There were already some precedents in the shape of previous work carried out by Perez-Tornero for UNESCO. In 2002, in a joint UNESCO and European Commission project, MENTOR, Pérez-Tornero and Tayie led a group of international experts who prepared a media education curri- culum for teachers in the Mediterranean area. In 2004, Pérez-Tornero conducted another study for the European Commission, promoting Digital Literacy, in which he stated the need to foster a change in media culture and communication skills for which the training of teachers was crucial. This issue had arisen in another study conducted by the same author, also for the European Commission («Study on Current Trends and Approaches to Media Literacy in Europe») in which teacher training and the deve- lopment of a curriculum on media information literacy was deemed essential. But there were other more significant precedents. In fact, since UNESCO began to deal with media education on an international level (the Grünwald Declaration in 1982 followed in 1990 by Toulouse; Vienna, 1999; Seville, 2002 and Paris, 2007), the need for a media education curriculum and teacher training has gained in urgency, supported by proposals from pioneering studies on the sub- ject by Masterman, Pugente, Duncan, Balzaguette, Gonnet and others. Why precisely in 2008 did UNESCO launch the idea of developing a global curriculum with regard to the training of teachers? Certainly, the reasons are many but some are truly striking: A) In 2008, the Summit of the Information Society of the United Nations (Geneva, 2002 and Tunis, 2005) had already been overtaken by the need to constitute societies of knowledge in which media and infor- mation literacy was to be decisive; B)At that time almost all education systems worldwide were under- taking curricular reforms that placed the development of student skills at the center of the system, among the most important being the digital skills related to new media; C) It was also unquestionably the time to integrate the Internet and ICTs in the classroom. For that reason, the renewal of skills and the trai- ning of teachers became a must; D) Furthermore, the development of Web 2.0 (whose concept emer- ged in 2004) was rendering obsolete the out-dated distinction between education’s usage of the media, and education and its position with respect to the media, because for the first time media could be used in a general and creative way in terms of educational systems that was not just responsive. Teachers and students could now become producers, creators and communicators; E) At that time, the globali- zation of the media had taken such a giant step forward that upgrading universal education strategies

© ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 10-14 11 Introduction Comunicar, 39, XX, 2012 could no longer remain unthinkable. Rather, it was deemed a necessity; F) In any case, and whatever the reasons, in 2008 the development, dissemination and testing of what is called «The Media and Information Literacy Curriculum for Teachers», was put into effect for the first time globally. And after three years of hard work, the full text of this curriculum, involving many international experts, was presented on July 1, 2011 in Fez (Mo- rocco). Since then, more than a dozen countries have been developing their own adaptations of the curriculum and have been actively experimenting with their various proposals and recommenda- tions. This same forum in which the curri- culum was presented also saw the launch of what would become the platform for developing academic research and deve- lopment: the «UNITWIN Cooperation Program on Media and Information Literacy and Intercultural Dialogue», which is the result of an agreement be - tween UNESCO and the United Nations Alliance of Civilizations and eight com- mitted universities from around the world (those of Sao Paulo, in Latin America, Temple, representing North America, the Autonomous University of Barcelona, Europe, Cairo, in Africa, the University of the West Indies in the Caribbean, the Tsinghua University in Asia, the Queensland University of Technology in Oceania, and the Sidi Mohamed Ben Abdellah University in the Maghreb). This platform combines the mission to foster the development of this Curriculum with UNESCO to promote media and information literacy and to improve intercultural dialogue, thereby underlining that teacher training in media and infor- mation literacy will be a major challenge for the global education system at least for the next decade. This current issue of «Comunicar» seeks to reflect on this universal challenge: the curriculum and tea- cher training in media and information literacy focus, although not exclusively, on the UNESCO Curriculum and on diverse experiences within the field of media and information literacy and teacher trai- ning development. This edition of the journal includes several texts on various strategies and teaching practices in media education. The journal editors1 have sought the assistance of experts and researchers from different latitudes and disciplinary approaches with a special invitation extended to members of the «UNITWIN: Cooperation Program on Media and Information Literacy and Intercultural Dialogue» as well as to experts involved in curriculum development for UNESCO and other prominent researchers actively working towards its development.

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All these authors address issues and areas covered by the UNESCO Curriculum either directly or indirectly, and offer a broad overview of the key issues affecting teaching practices in media and infor- mation literacy. But before reading these texts, let us briefly present the structure of the UNESCO Curriculum in order to help the reader understand the articles presented in this edition. The «UNESCO MIL Curriculum and Competency Framework» combines two distinct areas: media literacy and information literacy. The term used for this «umbrella» is: A) «Media and Information Literacy» (MIL). It aims to integrate the tradition of information literacy, engaged in issues such as infor- Comunicar, 39, XX, 2012 mation needs, access, location, evaluation, organization and the ethical use of information and informa- tion technology. Important sources to keep in mind are: The National Forum on Information Literacy (www.infolit.org), The Association of College and Research Libraries (ACRL) (www.ala.org/acd/- nili/nilihp.html), The American Association of School Librarians (AASL) (www.ala.org/AASL/ip_- nine.html); B) Media literacy. For a review of the current use of the definition of Media Literacy, Potter takes the European context to highlight the contribution of Zachetti and Vardakas, traditionally focused on issues such as understanding the roles of the media, the critical interpretation of media content, indi- vidual expression as a form of democratic participation and the technological skills of media users to pro- duce media content. The integration of these different traditions is not only a new terminological convention but involves a qualitative leap forward in what has so far been the evolution of the relationship between communi- cation and education. To stimulate this leap forward, the UNESCO Curriculum presents three posi- tions: The first of these, which the Curriculum calls «ecological vision», means the acceptance and recog- nition of the various media and informational environments related to media literacy. The second, which we could call «functional», means configuring the Curriculum’s objectives and purpose. The third, we describe as «operational», is concerned with establishing an appropriate framework to guide and promo- te the work of students and teachers. From the «ecological» standpoint the UNESCO Curriculum provides a list of areas and resources related to media and information literacy: film, television, Internet, books, freedom of expression, among others. While this list is imperfectly structured, as it is primarily descriptive and refers to various catego- ries, it is valuable for orientating media literacy towards a very broad communication and media horizon by means of a holistic approach which is unrestricted in terms of covering all media types and formats as well as content and contexts. It should be noted here that it has not always been evident whether media and information literacy relates to some or all media. Therefore, it is significant that UNESCO recognizes that media and infor- mation literacy can only be useful today if it accepts multimedia and cultural convergence with its em - phasis on its multicultural dimension. It matches the position adopted by the European Commission Expert Group which assumes that media literacy relates to all media. From our point of view, the advantages of this convergent and holistic approach would be enhanced if the UNESCO Curriculum recognized the distinct nature of the elements considered within the term «ecology». For this to occur, it would be sufficient to include in the Curriculum’s proposals (and, there- fore, in media and information literacy) the following conceptual categorization: 1) The media and sup- port: film, television, Internet, books, computers and media in general; 2) Institutions: libraries; 3) Types of content: news, advertising, games; 4) Codes and technologies: digital and analogue; 5) Rights relating to the individual and public sphere, freedom of speech and information. In fact, the justification for these categories is that media (defined as technologies and support) trans- mit and produce content of various types and formats and, at the same time, relate to formalized social contexts or institutions such as libraries, schools or political entities which, consequently, leads to the development of activities that are protected by laws or rights. It is this global focus on media that endows media literacy with a holistic approach. In any case, with or without an organized structure, the Curriculum is a considerable leap forward in terms of approaches which, until very recently, had been jealously guarded as separate autonomies. With respect to the operational framework, the UNESCO Curriculum’s various components com- bine three themes: 1) Knowledge and understanding of media and information as key to the develop-

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ment of democratic discourse and social participation; 2) the evaluation of media texts and sources of information; 3) The production and use of media and information. Thus, the UNESCO Curriculum coincides with the approaches that Potter recognized as belonging to media literacy: skills, knowledge and social activity or practice. The Curriculum also acknowledges, as a media literacy object, the presence of competence (as defi- ned by the National Communication Association), that is to say, the capacity of the individual to process media content, and that aspect related to interaction and group participation through media and com- munication. Comunicar, 39, XX, 2012 From this starting point, the focus of the Curriculum is on the following points: a) Knowledge of information and the media prior to the construction of a democratic discourse. b) Assessment and analy- sis of media and their content. c) Production and use of media. This can be summarized as two distinct aspects: analytical/critical, and productive/participative. As readers will discover, most of these items figure in the articles of this edition of «Comunicar». Carolyn Wilson (Toronto, Canada) who, along with Alton Grizzle, is one of the original authors of the UNESCO Curriculum, carries out a systematic review and critique of this document. She analyzes in detail the global structure of the Curriculum, its coherence and organization, and considers each section to shed light on its pedagogical balance and educational objectives. Mª Amor Pérez and Agueda Delgado (Huelva, Spain) deal with an aspect related to curriculum development: the approach of competence. They examine the differences between the concept of digi- tal and audiovisual competence and media competence. They start with the educational curriculum in Spain and then analyze six international studies related to the topic of literacy, both digital and audiovi- sual, and after their discussion, provide a new framework as a guide to carrying out media education activities. Ibrahim Saleh (Capetown, South Africa) studies the case of his country and its needs in the field of media education. Given the socio-educational situation in South Africa, Saleh presents and discusses the initiatives taken to promote media and information literacy, and points out their weaknesses and the stra- tegies that can be adopted to increase efficiency. He concludes that the UNESCO Curriculum could help improve the current state of media and information literacy in South Africa. The experimental study conducted by Susan Moeller (Maryland, USA) across five continents reveals a key fact: today’s youth, regardless of the context in which they live, are highly addicted to media: they live with them and have real difficulties when trying to disconnect for longer than one day. Moeller’s experiments have the added value of providing teachers with an exercise that helps to enhance young people’s awareness of their own media practices and, consequently, improve their own media and infor- mation literacy. The article by Samy Tayie, Manisha Pathak-Shelat and Irma Hirsjarvi (Cairo, Egypt; Wisconsin, USA and Helsinki, Finland) uses qualitative and comparative methodology to underline the fact that young people around the world are appropriating the new media, especially mobile phones and com- puters, to meet their own needs. And this phenomenon, according to the authors, is a global fact that transcends borders and countries, highlighted by the differences in media use between rural and urban areas. The children and youth of the countries studied (Argentina, Finland, Egypt and Kenya) exhibit a change in attitude towards the news media: they are not simply consumers who simply accept media content, but are becoming «prosumers», that is, active users who create content and actively participate in the new networks, according to their own interests. Therefore, the authors advocate advancing media education, media literacy and teacher training in these areas in order to instill in children and young peo- ple this new creative and participative attitude that is conscious, critical and autonomous. Santiago Tejedor and Cristina Pulido (Barcelona, Spain) study how to empower children and youth in the face of possible risks on the Internet. They are especially concerned with «grooming» and cyber- bullying. They note that these threats and risks are not uncommon: in Spain according to the data collec- ted, 44% of children state that they have felt sexually harassed at some time, measured against 20% of children in the USA. They stress the need to follow the recommendations of the UNESCO Curriculum and insist on the importance of active strategies for prevention. Sherri H. Culver and Thomas Jacobson (Philadelphia USA) see media literacy as a tool to promote

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civic participation. They analyze experiences in three different contexts: a) Powerful Voices for Kids, an experience of the Media Education Lab at Temple University; b) the Salzburg Academy of Commu- nication and Social Change, c) a World Link project entitled «Cultivating the Net Generation of Youth as Global Citizens and Media Literate Leaders in a Digital Age». In all these cases, the central concepts of the UNESCO Curriculum are seen to be highly effective. Vitor Reia-Baptista has been involved in several European experiences in media education with film at its core. In so doing, he acknowledges the possibilities of the use of film in the improvement and dee- Comunicar, 39, XX, 2012 pening of the media and information literacy part of the UNESCO Curriculum. Sara Pereira and Manuel Pinto (Porto, Portugal) present the results of a project entitled «Resources for media literacy», research that was developed at the Centre for Communication Studies and Society and funded by the Evens Foundation (Belgium). This is an intervention project that proposes pedagogi- cal practices of reflection and learning about television, video games and the internet. The results demonstrate the importance of considering the different elements that can enrich students’ critical com- petence. Finally, Morella Alvarado (Caracas, Venezuela) proposes rules for developing critical reading of the media in schools. The objective is to develop in students a spirit of good citizenship, independence and autonomy to be able to understand the political and institutional contexts of the messages.

Notes 1 We acknowledge the efforts and collaboration of José Ignacio Aguaded, Editor of «Comunicar» and his team, and Cristina Pulido, of the Autonomous University of Barcelona, whose unstinting efforts have enabled this edition of the journal to see the light of day.

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Recibido: 17-02-2012 / Reviewed: 18-03-2012 l Carolyn Wilson Accepted: 28-03-2012 / Published: 01-10-2012 Toronto (Canada) DOI: 10.3916/C39-2012-02-01

Media and Information Literacy: Pedagogy and Possibilities

Alfabetización mediática e informacional: proyecciones didácticas

ABSTRACT This paper will present an overview of UNESCO’s Media and Information Literacy (MIL) Curriculum for Teachers. This overview includes an exploration of key program areas for trainers in order to teach key issues rela- ted to MIL and the competences needed for developing programs. These program areas include: a conceptual and organizational framework; production and use of information; media texts and information sources; evaluation and analysis; media audiences; democratic discourse and social participation; approaches for curriculum adaptation, and pedagogical approaches for the classroom (textual analysis, contextual analysis, case study, translation, simulation and production). After introducing these key areas of the program, the paper will conclude by offering recommen- dations for the successful development, adaptation and implementation of MIL Programs. Main recommendations are: curriculums leaders have to be available for training, support and consultation, promotion of teachers network who are implementing MIL initiatives, inclusion in official papers of educational curriculums, analyzing needs of the students before implementing modules of the curriculum, facilitating online resources for teachers, professionalizing MIL teachers, promoting collaboration between community members (family, teachers, students, other stakehol- ders), and finally research to identify best practices and new trends to be developed. RESUMEN Este artículo presenta una visión general del Currículum UNESCO de Alfabetización Mediática e Informacional (MIL) para profesores, mostrando las áreas clave y temas relevantes del programa, así como las competencias nece- sarias para desarrollar estrategias didácticas de alfabetización mediática. Las áreas incluyen: un marco conceptual y organizativo; producción y uso de la información; textos mediáticos y fuentes de información; su evaluación y aná- lisis; audiencias mediáticas; debate y participación social; los modelos de adaptación del currículum, y los modelos pedagógicos a utilizar en el aula (análisis de texto, análisis del contexto, estudios de caso, traducción, simulación y producción). Una vez presentadas las áreas clave del programa, se presenta una serie de recomendaciones para el desarrollo, adaptación e implementación del Currículum UNESCO con éxito. Así se destaca que la importancia de la formación de los líderes; la importancia de los soportes y el asesoramiento; la promoción de redes de profesores implicados; inclusión de la alfabetización en los documentos oficiales educativos; el análisis de las necesidades de los estudiantes antes de la implementación de los módulos en el currículum; la urgencia de facilitar recursos on-line al profesorado; de profesionalizar el profesorado; de promover la colaboración entre los miembros de la comunidad (familias, profesorado, estudiantes, y otros agentes), y finalmente promover la investigación en alfabetización mediá- tica para identificar las mejores prácticas y las nuevas tendencias en el campo de estudio. KEYWORDS / PALABRAS CLAVE Media literacy, information, pedagogy, democracy, technology, critical, curriculum. Alfabetización mediática, información, pedagogía, democracia, tecnología, crítico, currículum.

v Carolyn Wilson is Past President of the Association for Media Literacy in Canada and an Instructor at the Ontario Institute for Studies in Education at the University of Toronto (Canada) ([email protected]).

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1. Introduction coherent study of media and information literacy as In 2007, UNESCO’s General Conference at its part of teacher education. These factors include: 34th session invited the Director-General to explore • The proliferation of global telecommunications new initiatives to further support media and informa- as well as a concentration of media ownership and tion literacy (MIL), with the overall objective of provi- control (Karppinen, 2009). ding the opportunity for users to make informed judg- • Studies completed in many industrialized coun- ments about media and information sources and broa- tries that indicate young people spend more time invol- Comunicar, 39, XX, 2012 den civic participation in the media. In 2011, UNES- ved with the media than they do any with other acti- CO took a significant step in this direction: an MIL vity except sleeping (Roberts & Foehr, 2008). curriculum for teachers was introduced which would • The need to create a level playing field be - enable teachers to develop a greater understanding of tween those who manufacture information in their the role of media, and information technology, in their own interests, and those who consume it innocently as own lives and in the lives of their students. news or entertainment.(Livingstone, 2002). The MIL curriculum defines media and informa- • The need to know how young people are inter - tion literacy as «the essential competencies (knowled- acting and creating projects through media to adapt ge, skills and attitudes) that allow citizens to engage MIL to their currents needs (Dezuanni & Monroy, with media and other information providers effectively, 2012). and develop critical thinking and life-long learning skills • A consequent exponential increase in media for socializing and becoming active citizens». MIL is texts and messages (of varying authority, purpose, concerned with the process of understanding and currency and accuracy) (Wilson & al., 2011). using media and other information providers, as well • The controls (overt and/or subtle) exerted over as information and communication technologies. It is access to, and availability of, those texts and messages concerned with helping teachers and students develop to citizens (Wilson & al., 2011). an informed and critical understanding of how various • The recognition of communication rights as a media and technologies operate, how they can be third generation of human rights, which include rights used, how they organize information and create mea- to access and exchange of information, as well as ning, and how to evaluate the information they pre- access to those skills and discourses which will enable sent. MIL also involves the ethical use of media, infor- citizens to interpret, express and produce their own mation and technology, as well as participation in messages and communication (Abbott & Masterman, democratic and intercultural dialogue. MIL is both a 1997). content area and way of teaching and learning; it is not The UNESCO curriculum on Media and Infor- only about the acquisition of technical skills, but the mation Literacy is designed to support teachers in the development of a critical framework and approaches. development of critical questions and approaches rela- It is clear that in this information age, we need to ted to the design, implementation and evaluation of embrace an expanded definition of literacy, one that Media and Information Literacy programs for secon- includes print, screen-based and electronic media and dary students. The curriculum offers an introductory information. MIL enables students, in the words of and flexible syllabus for use in teacher education, one Freire and Macedo (1987), to «read the word and the which offers various components of a media and infor- world»: to understand the word on the page and the mation literacy program that can be selected, deve- image on the screen, and to be able to analyze and loped and adapted to meet the needs and capacities of assess the information and representations about our each individual situation. The curriculum modules world that are conveyed to us through the media. For focus on such topics as New and Traditional Media, many educators, access to media and information lite- Representation, Media Languages, Audience, News racy is a justice issue, as they recognize that print- Media and Information Ethics, Advertising, and based literacy will no longer provide students with the Information Literacy and Library Skills. Within each competencies needed for life and work today. Many module, teachers are provided with learning objec- educators recognize that without access to training in tives, pedagogical approaches, and sample activities MIL, teachers and students will be significantly disad- for working with secondary students. vantaged and disempowered. In the words of one The curriculum focuses on the theory and practice educator from Namibia «We don’t want our teachers underpinning media and information literacy and and students to be left behind». offers a variety of entry points for teachers and stu- Several factors support the need for a critical and dents. The curriculum also outlines a number of MIL

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goals and related teacher competencies in the areas of: vide teachers with a framework for the development policy development; curriculum and assessment; of curriculum planning (identifying what can be pedagogy; and teacher professional development. taught) and pedagogical approaches (how it can be Several key competencies related to pedagogy and taught). curriculum development include: • Teachers must understand how media and 2.1.1. Production and use of media and informa- information literacy might be utilized in the school tion curriculum. This program area encompasses the ways in Comunicar, 39, XX, 2012 • They must be able to critically assess media which media and information texts are produced, and texts and information sources in light of the functions the political, economic and social contexts of this pro- attributed to media and other information providers. duction. It includes the ways in which media and • They must acquire the pedagogical skills nee- information technologies can be used, and the roles ded to teach media and information literacy to stu- and responsibilities of media and information provi- dents. ders. • They must acquire knowledge about student MIL competencies enable individuals to access, interactions with, and response to, media as a first step organize, and evaluate information, and to produce in supporting their media-and information-literacy learning. • Teachers must under - stand central concepts, tools of MIL also involves the ethical use of media, information and enquiry and structures of the technology, as well as participation in democratic and discipline to create learning experiences that make these intercultural dialogue. MIL is both a content area and way meaningful for students and prepare them for their role as of teaching and learning; it is not only about the acquisition citizens (Wilson, Grizzle & al., of technical skills, but the development of a critical frame- 2011: 29). These competencies work and approaches. under pin the modules, units and themes in the curriculum, as well the suggested pedago- gical approaches and activities found within each module. media and information texts. When we consider how texts are produced, we recognize that each medium or 2. Core competencies and the curriculum information source creates meaning differently using The acquisition of MIL competencies for teachers certain «vocabulary», techniques and styles, or codes is tied to the knowledge and understanding of several and conventions. Developing MIL skills enable us not key program areas which are worth exploring in detail. only to decode and understand media texts, but also to These include: an organizing or conceptual frame- appreciate their unique aesthetic qualities, and to work; possible approaches for curriculum adaptation; understand that each medium, or form, can influence pedagogical approaches for the classroom; recommen- and shape the content and information provided. dations for program planning and success. These key Examining the political, economic and social con- areas are described below. texts involves an exploration of media ownership and control, as well as the role and functions of media and 2.1. Organizational framework information providers in democratic societies. MIL In utilizing the MIL curriculum, teacher competen- also involves an awareness of the right to access infor- cies and curriculum development can be organized mation, as well as the importance of using information around 3 broad program areas which, in effect, repre- and technology ethically and responsibly to communi- sent 3 sides of a MIL «triangle». This MIL triangle (the cate with others. Today, technology enables indivi- origins of which can be traced to Eddie Dick and the duals to participate in intercultural dialogue as mem- Scottish Film council) includes the areas of bers of a «global village». Within this «village», possi- Production, Text and Audience. This triangle can pro- bilities for global citizenship can be explored, as res-

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ponsible use of media and technology moves users the ways in which meaning can be altered if the con- from critical autonomy to critical solidarity as they con- text, or elements of it, is changed. nect with people from around the world. 2.1.3. Media audiences: democratic discourse and 2.1.2. Media texts and information sources: evalu- social participation ation and analysis This program area addresses the potential political This program area focuses on the information, and social effects that can occur as a result of informa- Comunicar, 39, XX, 2012 messages and values that are conveyed through tion conveyed through media and information sources, various media and information sources. It recognizes including the legitimization of political ideologies, the role of human agency in the production of media societal values, and cultural dominance. This program texts, and the fact that producers –both professional area also emphasizes active citizenship – the right to and amateur– have their own priorities and beliefs that access information and to participate in democratic can shape the messages and information we receive. discourse. It addresses the importance of international Part of being media and information literate means that standards within local contexts, including the Uni- teachers and students can evaluate what information is versal Declaration of Human Rights (UDHR), and constitutional guarantees on freedom of expression as well as their limitations (such as MIL also involves an awareness of the right to access infor- hate speech, defamation and privacy rights). mation, as well as the importance of using information and This program area also technology ethically and responsibly to communicate with recognizes the importance of examining and understanding others. Today, technology enables individuals to participate individuals and groups as both target and active audiences. It in intercultural dialogue as members of a «global village». involves understanding the Within this «village», possibilities for global citizenship can ways in which audiences are targeted and positioned by be explored, as responsible use of media and technology media texts, and how media content can organize them into moves users from critical autonomy to critical solidarity as marketable groups. It involves they connect with people from around the world. understanding ways of com- municating with an intended audience for a particular pur- pose, and knowing that audiences make use of inter- and is not included in media texts, whose voices are pretive strategies as they respond to media and infor- heard and whose are missing, who is represented in mation. MIL recognizes that each person(s) interprets the media, and in what way. The MIL curriculum or negotiates messages and information differently provides approaches for analyzing a variety of media based on age, culture, life experiences, values and and information texts, examining how they are produ- beliefs, and acknowledges that audiences are capable ced, by whom, and for what purposes. of accepting certain messages and rejecting others, While the curriculum recognizes the need to based on their own personal background, knowledge, develop skills for identifying and accessing information, and experience. it also recognizes the importance of analyzing the lar- ger context in which information or a single media text 2.2. Curriculum adaptation exists. A news story is examined for the information There are several approaches for teaching MIL and messages being conveyed, for example, but it is and for organizing program content which are suppor- also analyzed in terms of the context of the news broad - ted by this curriculum. The MIL curriculum has appli- c a s t in which it appears. cations across a number of subject disciplines, and can The context is examined for its own construction, contribute to a stand – alone or as an integrated pro- for the messages and values conveyed through it, and gram. Teachers may wish to make use of more than

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one approach, depending on the needs and interests of Within each pedagogical approach, activities in their students, as well as local circumstances. Several each of the modules should include appropriate scaf- potential approaches which could be utilized in wor- folding, so that learning is introduced in a step-by-step king with the MIL curriculum are outlined below: manner, with activities increasing in difficulty as stu- • A medium-based approach involves the study of dents acquire the necessary skills and knowledge for a particular medium, such as the Internet, television or each stage of the learning process. Each module film. The key elements and characteristics of the should also include opportunities for meta-cognition, medium are explored, including the ways in which the where teachers and students identify and reflect on Comunicar, 39, XX, 2012 medium itself can influence or shape the content and the skills being used in each module, so that effective information being conveyed. This approach also in - strategies can intentionally be applied to other situa- cludes an exploration of the role and function of media tions. It is assumed that for each module, strategies and and technologies in particular social or historical con- activities which engage the learner in analysis and pro- texts. duction will also be developed. The curriculum iden- • A thematic approach involves exploring a parti- tifies a number of pedagogical approaches for the tea- cular theme or topic across several media. A topic such ching of MIL. Specific examples of these approaches, as global citizenship or gender representation can be as well as strategies for analysis and production, are examined in terms of how effectively it is represented described below. in a variety of media texts and information sources, and for its potential impact on audiences. 2.3.1. Textual analysis • A unit on MIL can be a stand-alone unit within This strategy is based on a detailed analysis of sin- a course. Teachers select a module, topic, or theme gle media or information texts and involves a detailed and students explore it intensively for two to three description of key elements of the text, such as images, weeks. sound, font, vocabulary, types of camera angles, • Integrating MIL into other areas of the curricu- colour, etc (Rayner, Wall & Kruger, 2004). Students lum is a holistic approach that can create authentic determine the meaning of a text based on connotations learning experiences for students. Because of the per- and associations invoked by various elements of the vasiveness of media, information and technology in text. Based on an analysis of the «key ingredients» – our society, it is often difficult to explore media and technical and symbolic– and the messages being con- information literacy in isolation: analysis of documen- veyed, judgments are also made about the text as a tary films is needed in history; media and gender repre- whole. sentation should be part of sociology courses. The cru- cial point here is that all subject areas can benefit from 2.3.2. Contextual analysis teaching ‘about’ and not just ‘through’ the media, This strategy is based on examining the context for otherwise educators neglect the use of important criti- a particular media or information text. For example, cal tools of MIL (Wilson & Duncan, 2009: 134). student may examine the context of a website, as well as the text of a single news story present on that site; 2.3. Pedagogical approaches or they may examine the context of a political ad cam- An essential recommendation for teaching MIL is paign, as well as the information conveyed through a that teachers see it not as a form of protection, but as single political advertisement. Examining context also an opportunity for preparing students for their roles as requires consideration of the audience receiving the citizens and consumers, and for effective participation message, as well as those people responsible for pro- in democratic discourse. The experience of MIL ducing it. It examines the importance of context in cre- should be one that engages students in a process of cri- ating meaning: students explore how meaning changes tical analysis, production and dialogue, rather than a when an image or piece of information is removed process whose outcome and interpretation is con- from its context. Student research can involve such trolled by the teacher. topics as who produced a text, the business or industry It is also important in developing teachers’ and stu- involved in distributing it, various production roles dents’ competencies to begin where students are at. involved, as well as the marketing and distribution of a Learning about students’ understanding and use of particular text. Student work also involves researching media and information technologies is an important and identifying the target audience, and investigating starting point that will help to determine the most how and why audiences may have accepted or rejec- appropriate pedagogical approach for each classroom. ted particular texts.

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2.3.3. Case study choose the medium through which they will be able to The strategies used here can vary: students may communicate their information and message most focus on the production, marketing and consumption effectively. Student decision-making will help students of a particular media or information text (often as an reflect their purpose and audience, and on the repre- extension of contextual analysis); students could also sentation of groups, individuals or events, that, in tex- conduct cross-media analysis of a particular issue or tual analysis only, may remain quite abstract. The «lan- topic and its presentation in the media and through guage» of a particular medium and its impact on mea- Comunicar, 39, XX, 2012 various information providers; they could focus on ning can also become more explicit here. Production audience analysis through questionnaires, surveys etc., should be linked to analysis and meta-cognition so that on a particular topic. Case studies can also involve the students are encouraged to be conscious of the pro- investigation of a single media company or information duction decisions they are making and the impact of provider (such as a major global company or a smaller these decisions. This also provides the opportunity to independent or local organization); the release of a explore the relationship between intention and results, feature film; the launch of a new ad campaign; the as well as the meaning that is constructed when location and presentation of information in a library or various production elements come together (and museum; the role of media and information techno- sometimes in ways that students don’t anticipate) logy in Internet activism. (Buckingham, 2003).

2.3.4. Translation 3. MIL, differentiated instruction, and assessment This involves the exploration of a particular issue MIL, as stated earlier, it is both a content area and or topic as it is taken up by or presented in various a way of teaching and learning. What is significant media forms. This can be done through analysis or about the pedagogical approaches outlined here is that production and helps students realize the possibilities they also illustrate the ways in which MIL contributes and limitations of various media and information sour- to differentiated instruction. Differentiated instruction ces in conveying the depth and breadth of a complex is based on the idea that because students differ signi- topic or issue. The analysis here is textual and contex- ficantly in their interests, learning styles, abilities and tual. experiences, then pedagogical approaches and resour- ces should vary as well (Ministry of Education, 2005). 2.3.5. Simulation Differentiated instruction and the MIL curriculum faci- Simulation is an effective pedagogical approach to litate all types of learners. teach (Adcock & al., 2011). This strategy puts students This means that teachers provide a variety of ins- into the position of media producers. This is particu- truction/assessment strategies, challenge students at an larly useful for addressing questions about produc- appropriate level, and use a variety of student grou- tion – about roles and processes within media indus- pings to meet students needs (individual, partner, large tries, and about how producers balance ethical, finan- and small group work). Differentiated Instruction is cial, technical and institutional constraints in their always aligned with student readiness (current know- work. For example, students could be required to ledge, skill level and experience), interests (themes, select the most appropriate sources of information for topics and projects), and learning profiles (learning particular purposes and access, retrieve and store the style, intelligence preference, gender and culture) information. They could also develop search and inte- (Ministry of Education, 2005). rrogation strategies as they research and compile infor- The pedagogical approaches in the MIL curricu- mation. They could then be required to develop an lum recognize that students’ learning profiles will vary; outline for using the media to convey this information students may prefer auditory, visual, tactile, or kinest- to a particular audience. hetic modes of internalizing, processing, and commu- nicating information. The approaches also recognize 2.3.6. Production that differentiation can occur in terms of the way that Students work individually, or on teams, in the content is presented to students, in the processes in production of an original media or information text. which students become involved, and in what stu- Assignments should initially be small scale and mana- dents are asked to produce to demonstrate their lear- geable – i.e., a PSA (public service announcement) or ning. an information brochure. Students are required to The pedagogical approaches and related teacher identify, access, and synthesize information, then competencies for MIL also rely on different forms of

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assessment: diagnostic, formative, and summative. sion of MIL in education for teachers and students, Simply stated, diagnostic assessment, or assessment for and support ongoing curriculum and teacher profes- learning, provides teachers with information about stu- sion development. dents’ skills and knowledge before their instruction 4) Educators involved in teacher training will need begins. It is based on this assessment that teachers will to prioritize areas of the curriculum that will help to adapt the curriculum and develop their plans for ins- develop the necessary competencies for teachers. truction. Formative assessment, also referred to as Identification of these competencies should be made assessment as learning, provides students and teachers by both the trainers and the teachers receiving the trai- Comunicar, 39, XX, 2012 with information about the learning while it is in pro- ning, as the teachers will be able to recognize their gress. Students and teachers can implement any feed- own needs relative to their individual situations. back provided to alter or adjust their learning and tea- Teachers at the secondary level will also be able to ching strategies as necessary. identify those areas that address the knowledge, skills Summative assessment, or assessment of learning, and attitudes necessary for their students. In other is used to summarize learning at a particular point, and words, decisions about the implementation of the provides teachers and student with feedback about a curriculum will have to be made in consultation with final product, or what students have produced to teachers working in MIL on a daily basis, with secon- demonstrate their learning (Ministry of Education, dary students. 2010). The curriculum pro - vides opportunities for stu- dents to demonstrate knowled- ge and understanding, thinking It is clear that for teachers and students, media and informa- and inquiry, communication, and application of MIL theory tion literacy is a life skill and one that is necessary to make and practice. informed decisions, affect change, and wield some degree of 4. Recommendations power over the decisions we make in our daily lives. It is The fact that media and information literacy programs perhaps in the areas of active citizenship and democratic have largely remained outside of teacher education and trai- discourse, in social participation and empowerment, that ning programs at the same time MIL can make the most significant contributions of all. as the media and information sources have come to domi- nate so many aspects of tea- chers’ and students’ lives, spe- aks to the challenges of moving teacher education into 5) Teachers need access to resources that are the present, and positioning it to embrace the future. relevant and copyright-cleared for classroom use, While UNESCO’s MIL curriculum marks a signifi- including relevant technologies and curriculum mate- cant milestone in identifying and developing a program rials such as textbooks –on-line or in hard copy– that is essential for teacher education today, there are Internet access, and audio-visual materials. several factors which should be considered in order to 6) Ongoing professional development will be ensure its success and to maximize its impact. essential in order to address changes and develop- 1) Curriculum leaders need to be available for trai- ments in the field, and to respond with appropriate ning, support and consultation, as institutions begin to pedagogical strategies. adapt and implement the curriculum. 7) Collaboration between parents, students, tea- 2) A subject association or network for teachers chers, administrators and media professionals is (local, national or international) should be established essential so that teachers who have been trained in so that teachers who have been working in MIL can MIL can share their expertise and experience with the continue to collaborate, and teachers new to MIL can larger community. A diversity of interested partners find support for their work. can provide essential support and resources for the 3) There should be a focus on the development of program. relevant policy documents that will formalize the inclu- 8) Research is required in MIL which focuses on

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best practices, models for assessment and evaluation References model curricula and student success. ABBOTT, C. & MASTERMAN, L. (1997). Media Literacy In for- It is commendable that UNESCO has offered this mation Technology. Quebec: The Centre for Literacy: Working Papers on Literacy 2. (www.centreforliteracy.qc.ca/publi cations_- curriculum as a starting point for teacher education in old/ pa per2/ medialit.htm) (10-12-2011). MIL. MIL education should be seen as an essential ADCOCK, A.B., WATSON, G.S., MORRISON, G.R. & BELFORE, L.A. component of teacher training programs – one that (2011). Effective Knowledge Development in Game-Based Lear- links the development of teacher competencies to hel- ning Environments: Considering Research in Cognitive Processes Comunicar, 39, XX, 2012 ping students explore their media experiences and and Simulation Design. In I. MANAGEMENT ASSOCIATION, USA (Ed.), Gaming and Simulations: Concepts, Methodologies, Tools address their information needs in meaningful, authen- and Applications, 409-425. (DOI: 10.4018/978-1-60960-195- tic ways. 9.ch206). It is clear that for teachers and students, media and BUCKINGHAM, D. (2003). Watching Media Learning. London: The information literacy is a life skill and one that is neces- Falmer Press. sary to make informed decisions, affect change, and DEZUANNI, M. & MONROY, A. (2012). «Prosuming» across Cultures: Youth Creating and Discussing Digital Media across wield some degree of power over the decisions we Borders. Comunicar, 38, 59-66. (DOI: 10.3916/C38-2012-02-06). make in our daily lives. It is perhaps in the areas of acti- KARPPINEN, K. (2009). Rethinking media pluralism and communica- ve citizenship and democratic discourse, in social par- tive abundance. Observatorio (OBS*). Journal, 3 (4), 151-169. ticipation and empowerment, that MIL can make the LIVINGSTONE, S. (2002). Young and New Media. London: SAGE. MINISTRY OF EDUCATION (Ed.) (2005). Education for All. Ontario: most significant contributions of all. Ministry of Education. (www.edu.gov.on.ca/eng/document/re - The MIL curriculum document is an important ports/ speced/panel/speced.pdf) (05-12-2011). step in ensuring a systematic approach to MIL educa- FREIRE, P. & MACEDO, D.P. (1987). Literacy: Reading the Word & tion in schools. Ideally, successful adaption and imple- the World. South Hadley, Mass: Bergin & Garvey Publishers. mentation of the curriculum will result in a ‘multiplier’ MINISTRY OF EDUCATION (Ed.) (2010). Growing Success: Assess - ment, Evaluation and Reporting in Ontario Schools. (www.edu.- effect, as teachers trained in MIL work with and train gov.on.ca/eng/policyfunding/growSuccess.pdf) (01-12-2011). On - colleagues across programs and institutions. ta rio: Ministry of Education. In order for that to take place, the MIL curriculum RAYNER, P., WALL, P. & KRUGER, S. (2004). Media Studies: The has to be recognized as a beginning, not an end; as a Essential Resource. London: Routledge. set of ideas and approaches that outline the possibili- ROBERTS, D.F. & FOEHR, U.G. (2008). Trends in Media Use. The Future of Children 18(1), 11-37. ties for addressing media and information literacy but WILSON, C., GRIZZLE A. & AL. (2011). Media and Information that do not exhaust the field. The curriculum is the Curriculum for Teachers. Paris (France): UNESCO. first step in introducing an essential, relevant program WILSON, C. & DUNCAN, B. (2009). Implementing Mandates in to teacher training institutions and to policy makers Media Education: The Ontario Experience. In D. FRAU-MEIGS & J. TORRENt (Eds.), Mapping Media Education Policies in the World. who, one hopes will take the necessary steps required New York: UN-Alliance of Civilizations / Huelva (Spain): Grupo to ensure that the important work of MIL continues. Comunicar.

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© ISSN: 1134-3478 • e-ISSN: 1988-3293 DOSSIER

Received: 11-02-2012 / Reviewed: 25-02-2012 l Mª Amor Pérez & Águeda Delgado Accepted: 28-03-2012 / Published: 01-10-2012 Huelva (Spain) DOI: 10.3916/C39-2012-02-02 From Digital and Audiovisual Competence to Media Competence: Dimensions and indicators De la competencia digital y audiovisual a la competencia mediática: dimensiones e indicadores

ABSTRACT The need to set out the conceptualization of media competence leads to a broader perspective in which there is a convergence of factors linked to the digital and audiovisual competences, both of which constitute the reference frame - work for «information processing and digital competence», which is the key competence in Spain’s national curricu- lum. Despite the ongoing experiences in audiovisual and digital communication few attempts have been made to define the knowledge, skills and attitudes needed for a person to be deemed competent in these two areas, which are essential for the teaching and learning processes. This paper analyzes six important studies on digital and audio- visual literacy, considering issues such as the recipients, the conceptualization used in each study and the dimensions they suggest, the type of taxonomy, indicators...and the educational proposals: objectives, content, activities are sys- tematized in a series of dimensions and indicators to define media literacy and design activities for a didactic proposal in accordance with the indicators established. The development of this research has led us to affirm the need for convergence in terminology and the expansion of resources based on the indicators defined, which affect the diverse areas of media literacy in an effective way and function to enable teaching actions among the various groups that comprise today’s society. RESUMEN La necesidad de plantear la conceptualización de la competencia mediática conduce a una perspectiva más amplia en la que convergen aspectos vinculados a la competencia audiovisual y a la competencia digital. Ambas constituyen el marco de referencia de «El tratamiento de la información y competencia digital», competencia básica del currícu- lum vigente en nuestro país. A pesar de las experiencias que se están llevando a cabo tanto en comunicación audio- visual como digital, aún son pocas las tentativas para definir, de manera precisa, los conocimientos, habilidades y actitudes necesarios para considerarse competente en sendos ámbitos, ineludibles a la hora de llevar a cabo los pro- cesos de enseñanza-aprendizaje. Este trabajo parte del análisis de seis estudios significativos en la temática de alfa- betización tanto digital como audiovisual. Considerando aspectos como los destinatarios, la conceptualización que se utiliza en cada uno de ellos, las dimensiones que plantean, el tipo de taxonomía, indicadores… y las propuestas didácticas: objetivos, contenidos, actividades, se sistematizan en una serie de dimensiones e indicadores para definir la competencia mediática y plantear el diseño de actividades para una propuesta didáctica de acuerdo a los indica- dores establecidos. La investigación desarrollada nos ha permitido afirmar la necesidad de la convergencia termino- lógica, así como de la elaboración de recursos, a partir de los indicadores definidos, que incidan en los distintos ámbi- tos de la competencia mediática de una manera efectiva y sirvan para llevar a cabo actuaciones didácticas en los dis- tintos grupos que componen la sociedad actual. KEYWORDS / PALABRAS CLAVE Media competence, key competences, digital competence, media literacy, dimensions and indicators. Competencia mediática, competencia digital, alfabetización mediática, dimensiones e indicadores, didáctica.

v Dr. M. Amor Pérez-Rodríguez is Professor of Didactics of and Literature at the Department of Didactics of Spanish Language at the University of Huelva (Spain) ([email protected]). v Águeda Delgado-Ponce is a Member of Agora Research Group and Lecturer in the Department of Didactics of Spanish Language at the University of Huelva (Spain).

Comunicar, n. 39 v. XX, 2012, Scientific Journal of Media Education; ISSN: 1134-3478; pages 25-33 www.comunicarjournal.com 26 Comunicar, 39, XX, 2012 ment implies a confrontation with the traditional skills. traditional the with confrontation a implies ment develop- this Paradoxically, schools. at followed ches approa pedagogical current the challenge before, than interactive more and faster way, kaleidoscopic more visual, a in think to ultimately, and express to search, to concepts, link to information, with dealing of ways cept subscribed to by Prensky (2011; 2001). The new con- native’ views. ‘digital the of relevance adults’ the explains This from differ that answers provide and information manage to ways and skills, uncontrolled Introduction 1. nal autonomy of individuals. Some of the investigations the in perso the and creativity and skills, critical of development attitudes cultural in changes approaches aside biased leave and economic diffusionist, how prove training citizenship inadequate the and advance technological of effect paradoxical the 41-42), (2011: 79). 2006: (Levis, society» and students chers, tea of needs the to according framework pedagogical integral an establishing and usage its for purposes the considering education, in implementation its regarding difficulties overcome to necessary is use significant a and itself, in end an be not must «Technology cessful. unsuc usually are learning, for tools into technologies new the and media the transforming curriculum, the cation. Attempts to consolidate coordinated projects in cal determinism does not imply a direct change in edu- training courses for teachers... In any case, technologi- promoting while used been not has cases many in that equipment with schools provided Politicians issue. cal politi- exclusively an been often has technologies new of implementation the observe, we As systematized. traditional paths, and their presence in education is not paths». new the along us guides that compass a as world changing complex, a in guidelines the vide which approaches new as pro-«must education Therefore, defined». be to need well as stake, at tences compe- technical and theoretical evolutionary, more and more with information, of transmission efficient and massive a for requirements new provide to tion educa- demand resources These communication. for and storage information dissemination, information for resources unprecedented offers century 21st «the that states 91-103) (1994: report Delors the as And tion». active role for the school as a key public sphere institu Buckingham to (2006), «we urgently need to define a much more According pro- processes. municative com in changes generates and teaching affects nably h sed f ehooia avne unquestio advances technological of speed The Children and the youth of today develop new and codn t PrzTreo Martínez-Cerdá & Pérez-Tornero to According the complicating are media the and Technologies ------in te rtcl prah cmuiain n deli- and communication approach, critical the sion, comprehen- subsequent their and media the by used patterns transfer and decoding the proficiency, media and language incorporates competence this opinion, our In knowledge. transform to is competence this of aim main the as process, communication and mation Edu infor- the to of relation in skills extra some out sets - cation Law Organic Spanish the guidelines, ment Parlia European the with line in - Also ICTs. of tation implemen- the in Spain in out carried initiatives the of acknowledgment significant a represent competence» digital and processing «information which among ces competen- basic eight includes 2006) (MEC, 2/2006 Education of Law Organic the Parliament, European edom of speech with no limits in format, time or space. new ring the development of critical skills, creativity and fre- This education. foste- ICTs, and media the integrate in should approach challenges confronting social when useful current very is which problems», and use relevant content to face specific situations and choose to capacity «the (2004), Perrenoud by duced intro is ideas - interesting most the of One problems. educational current the of some solve and approach to ways new as presented are which education based 2006). Commission, European 2005; (OECD, competences» Key 2010. Training & cation «Edu the on - report by a presented appointed Commission group European working a recently, More Dakar. in Forum Education ten World the Basic at ratified later Meet years Thailand), to (Jomtien, Action Needs» for Learning Framework and All for Education on Declaration «World the with 1990, in 2/2006. Education back appear to of started first initiatives these Law However, Organic the of arance appe- the with 2006, in system education Spanish the contexts specific of demands 2007). (Pérez-Gómez, complex the face to needed skills the including constructivism, social the to closer approach new a into approach behavioural nal traditio-the from perspective, new a towards evolving petence» gradually emerges in the educational context, diversity. and tolerance learning, of nality functio- the knowledge, new of management and tion critical thinking, cooperation, dialogue and the produc competence fostering media education, of concept new a of support would development the sense, this In 2010). Monescillo, & Aguaded (Pérez-Rodríguez, paradox this confirm participated have we which in In accordance with the guidelines provided by the by provided guidelines the with accordance In competency- in elements interesting are There into incorporated were competences basic These In the late twentieth century, the concept of «com- © ISSN: 1134-3478 • e-ISSN: 1988-3293 • Pages 25-33 Pages • 1988-3293 e-ISSN: • 1134-3478 ISSN: - 27

very. According to the guidelines, «information does bine the educational and socio-cultural dimensions, not automatically imply knowledge acquisition. the new digital competences and classic forms of lite- Transforming information into knowledge requires racy (reading and writing), and take into account the thinking skills to organize, link, analyse, synthesise, cultural transformation and the convergence of the infer and deduct information at different levels of com- media (Pérez-Tornero, 2004; Pérez-Tornero & Mar - plexity, also with prior knowledge. These skills also tí nez Cerdá, 2011). permit the transfer of the information using expressive According to Spanish Directive 2007/65 «Media resources, different languages, specific techniques and Literacy includes abilities, content and comprehension Comunicar, 39, XX, 2012 possibilities offered by the ICTs» (MEC, 2006). All skills to interact efficiently and safely with the media. these aspects need to be taken into account for the lite- Competent users are able to choose and understand racy required in the development of media competen- content, to optimise the opportunities offered by new ce. Historically, the digital and audiovisual competences have been separate, with the latter There are interesting elements in competency-based educa- focused on the knowledge, skills and attitudes related to tion which are presented as new ways to approach and the mass media and audiovi- sual language, and the former solve some of the current educational problems. One of the linked to searching abilities, most interesting ideas is introduced by Perrenoud (2004), processing, communication and information dissemination with «the capacity to choose and use relevant content to face technologies. Masterman (1993: 275-284) laid the groundwork specific situations and problems», which is very useful when for media education, highligh- confronting current social challenges in education. This new ting the importance of audiovi- sual literacy, collaboration approach should integrate the media and ICTs, fostering the with families, teachers and media professionals, training development of critical skills, creativity and freedom of programs for teachers and the speech with no limits in format, time or space. creation of agencies to foster the interaction and integration of media education in schools. By the end of the twentieth century, technological development displaced the technologies and to protect their families and themsel- audiovisual, and many media education supporters ves from offensive content». As digitalisation is the thought that technologies would turn everything upsi- current trend today, it is necessary to consider the con- de-down in education. However, nowadays the ins- ceptual and terminological integration of digital and/or trumental dimension of technology prevails over trai- audiovisual literacy together with media literacy and, ning practices, critical skills development and creati- therefore, to propose dimensions and indicators to for- vity. mulate a didactic and convergent approach. The need to train to develop critical views towards the media remains a priority for the European 2. Material and methods Parliament and the European Commission. Many ini- After the analysis of six investigations on digital and tiatives have been launched to pursue the goal of glo- media literacy, this study qualitatively describes the bal media literacy in the educational environment relevant aspects of each, focusing on the audience, the (Audiovisual Media Services Directive, European conceptualization used and the concept itself (audiovi- Approach to media literacy in the digital environment, sual, digital or media literacy), the dimensions propo- Commission Recommendation on Media Literacy, sed, the taxonomy and indicators and the didactic pro- Mapping Media Education policies in the world: con- posals: objectives, content, activities... directly linked to tributions and world challenges). In order to create a the development of media competence. All this infor- new concept of media literacy, it is important to com- mation permits us to introduce dimensions and indica-

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tors for a convergent, didactic approach for the deve- La Mancha, Comunidad Valenciana, País Vasco, lopment of media competence. Murcia). According to currency, authorship, institutional support and other specific criteria, the sample selected 3. Outcomes comprises: The information in these studies will help to syste- • An article by Area (2008) about the develop- matize the concept of media competence, establishing ment of information and digital competences in order dimensions and indicators from a convergent didactic Comunicar, 39, XX, 2012 to train students to become autonomous, intelligent approach. To this end, the elements analysed are the and critical in our current society, defending the use of audience, the conceptualization or the underlying con- technology in a new educational model, suggesting cept, the dimensions and indicators presented and the didactic activities according to three basic dimensions didactic proposals if applicable. described in the competences. The Area study (2008) is aimed at teachers wor- • Research carried out by Celot & Pérez-Tornero king with students to develop their informational and (2009) on Media Literacy policies and the analysis, digital competences. The ‘information competence’ reflection and proposals on digital literacy in Europe, and ‘digital competence’ concepts are based on the link they have with the current curriculum, as it has been demonstrated that by «separa- Educational training is required in order to become ting both competences, as we used to do in the past, the competent, to be able to search for and discriminate infor- approaches might be biased mation, to understand meaning and to express oneself with and simplistic». In this study, literacy in digital culture is pre- and through the media, to participate and interact, to sented as the best option in order to learn how to use communicate...Our research leads us to conclude that there hardware and software and is an increasing interest in information, focused on training «to develop cognitive skills for collecting information, unders- teachers. tand content and produce information, for communica- tion and social interaction with technology, developing values as a first system of indicators to determine the levels of and attitudes to give moral, ideological and political media literacy. meaning to the actions developed with technology». In • «Bloom’s taxonomy in the digital era» relation to these dimensions, the study presents three (Churches, 2009), in which behaviours, actions and different scopes for the development of information learning opportunities are analysed and new tools and digital competences that should be considered as introduced for the new learning methods. a whole: 1) Information acquisition and comprehen- • The «Teacher Resource Guide» (Di Croce, sion; 2) Conveying and disseminating information and 2009), whose aim is to develop new media skills in 3) Communication and social interaction. The didac- students to help them deconstruct media images and tic proposal is based on the principles of the New messages. School and Freire’s literacy theory adapted to educa- • A proposal by the Pompeu Fabra University in tional practice with the support of ICTs. Generic collaboration with the Audiovisual Council of didactic activities are proposed for the use of ICTs in (Ferrés, 2007), with new dimensions and the three established dimensions. indicators to assess audiovisual competence. The research by Celot & Pérez-Tornero (2009) is • Contributions by Marquès (2009) on the inte- aimed at assessing media literacy levels in Europe. gration of 39 items organized in 11 dimensions esta- Media literacy is presented as a concept «that includes blished in 2002 in the study presented by the «Consell the consideration of all media, traditional (analogue), Superior d’Avaluació del Sistema Educatiu de la novel (digital) and their convergence». Two dimen- Generalitat de Catalunya» together with seven other sions are identified; the first is linked to the individual’s Spanish regions (Asturias, Baleares, Canarias, Castilla- capacity to use the media, divided in turn into indivi-

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dual and social competences. The second dimension the construction of reality, the negotiation of meaning, derives from a contextual analysis of the «environmen- commercial, ideological, social and political implica- tal factors» of the field. Each dimension is distributed tions, form, content and aesthetics. A list of activities is according to different criteria. Contextual factors included to reflect on issues related to the media, as include the following criteria: «availability of the well as production activities that place students in the media» and «context» (educational, legal, industrial role of editors or which deconstruct adverts with the and civil), and criteria related to individual skills regar- aim of assessing the information provided by the ding «use» (technical skills), «critical comprehension» media. Comunicar, 39, XX, 2012 (fluency in interpreting and comprehension) and Ferrés’ research (2007) aims at «identifying objec- «communicative skills» (the ability to establish social tives, processes and contents in audiovisual communi- links through the media). According to this research, cation to be acquired and developed by students at the media literacy is the result of a dynamic process of end of compulsory secondary education. These objec- availability, context and communicative skills, inclu- tives, processes and contents would act as the founda- ding the levels of media competence within the scope tions for the development of life-long learning. of the individual. Other components are also defined University curriculum content would serve to train and presented as indicators to assess the level of media future teachers and professionals in the audiovisual competence in Europe. There are no didactic propo- communication and information environments». The sals, but some recommendations for the curriculum underlying concept of audiovisual competence is that include the development of media competence, understood as the «ability to critically analyse and allocating resources for training teachers in media lite- interpret images and audiovisual messages, and to racy, promoting the assessment of media competence communicate properly in the communicative environ- in teachers and media training in the professional trai- ment. This competence is related to knowledge of the ning programs. media and basic use of multimedia technologies». Churches’ work (2009) focuses on teachers and More specifically, this competence involves «mastering trainers in general. The conceptualization is linked to concepts, procedures and attitudes related to the six digital competence, and it begins with a classification basic dimensions of Audiovisual Communication». of cognitive processes in learning (Bloom’s taxonomy), The six dimensions are interconnected and inclu- adapted to include digital competence skills. There are de indicators divided into two areas: analysis and deli- six categories in ascending order: to remember, to very of information: language (codes and analysis skills understand, to apply, to analyse, to assess and to pro- for audiovisual messages); technology (theoretical duce). Each of these categories comprises different knowledge and ability to use tools for audiovisual com- skills. Collaboration and communication are presented munication), production and programming processes as essential elements, and some digital activities are (the work of the main agents in the process, ability to included for use in anyone of these dimensions, high- create audiovisual messages); ideology and values lighting the importance of using tools to foster coope- (comprehensive and critical reading and analysis of ration in students, such as wikis, blogs, collaborative audiovisual messages): reception and audience (ability tools, social networks... to recognise the active role of the audience and to cri- The work by Di Croce (2009) consists of a guide tically evaluate emotional, rational and contextual ele- to support teachers in the development of media lite- ments in the reception of audiovisual messages); the racy in students, helping them to assess consumer aesthetic dimension (ability to analyse and assess societies and the different responses of people towards audiovisual messages from an aesthetic point of view information. The terminology used (Media Literacy) and the capacity to link them to other forms of artistic implies the convergence of traditional and digital and media expression). In this research there are no media. It is, therefore, necessary to include it in the explicit didactic proposals, but the objectives, proces- definition of the Media in the 21st century: Internet ses and content are presented as part of the final pro- (websites, blogs, podcasts, RSS feeds and social net- duct. works), music and films, books (including e-books), Marquès (2009) focuses on teachers involved in comics, journals, advertising (billboards, branded pro- the development of competences among students. ducts), cell-phones (and applications), video games The «Digital competence» concept is defined as the and physical places (Coca-Cola store). Regarding the «combination of knowledge, abilities and skills together media literacy dimensions there are no classifications, with values and attitudes to reach objectives efficiently but a series of key concepts of the media that refer to in different contexts with the support of digital tools.

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This competence is framed within the mastery of five The increasing exposure to information today is abilities related to the different dimensions of digital not associated to a growing development of critical competence». Five dimensions are presented, each analysis among viewers. According to studies by divided into five indicators: the learning dimension Aguaded et al. (2007), Aguaded et al. (2011) and (transforming information into knowledge and infor- Pérez-Tornero & Martínez-Cerdá (2011), technologi- mation acquisition); the informational dimension cal or media equipment does not make citizens com- (access, evaluation and treatment of information in petent in that field. Educational training is required in Comunicar, 39, XX, 2012 digital environments); the communicative dimension order to become competent, to be able to search for (interpersonal and social communication); the digital and discriminate information, to understand meaning culture dimension (social and cultural practices of the and to express oneself with and through the media, to knowledge society and digital citizenship); the techno- participate and interact, to communicate...Our rese- logical dimension (technological literacy and mastery arch leads us to conclude that there is an increasing of digital environments). These dimensions are embo- interest in information, focused on training teachers, in died in five abilities related to the media and digital the works by Area (2008), Churches (2009), Di Croce (2009), Ferrés (2007) and Marquès (2009). Ferrés (2007) also includes Spanish To carry out didactic proposals that focus on media compe- students in compulsory secon- dary education and future tence, it is necessary to deal with the procedures for acces- information and communica- tion professionals. In general, sing information, with the different languages that encode all these works focus on formal education, but do not include messages today, with the reception and comprehension of references to other sectors of messages, the technology spreading this information, the society, which are also part of the media society, but remain production, policies and ideology of the media industry, citi- outside the literacy process (housewives, the elderly, the zen involvement and the creative dimension. In this sense, unemployed). Coinciding with training citizens to be autonomous and critical towards the Buckingham (2009), we underline the importance of media and ICTs would be a success. this key aspect in relation to the changes needed in policies on and practices in media literacy. According to our analysis, and concerning the terminolo- environments: learning and producing knowledge; gical and conceptual questions, there are two differen- obtaining, evaluating and organizing information in tiated tendencies: studies that refer to media literacy digital formats; communicating, interacting and colla- (Celot & Pérez-Tornero, 2009; Di Croce, 2009) brid- borating in digital environments; acting in a responsi- ging traditional media (TV, radio, newspapers) and ble, safe and civic way; using and managing devices new technologies; studies that describe digital compe- and digital work environments that would be useful for tence (Marquès, 2009) or information and digital com- creating teaching and learning activities to foster digital petence (Area, 2008), focusing on the development of competence development. digital competence: content, abilities and attitudes rela- ted to searching for and comprehension, communica- 4. Discussion tion, creation and dissemination of information using Given the fact that skills related to the media, tech- technologies. Ferrés (2007) introduces the concept of nology and information are necessary for citizens to competence in audiovisual communication, including become autonomous and continue learning, it is the technological dimension, but focuses on the use of important to determine the dimensions and indicators these tools as a boost to audiovisual communication. needed to present an appropriate didactic proposal for Churches (2009) adapts the abilities related to digital the development of media competence. competence to the cognitive processes of learning in

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Bloom’s taxonomy. It seems convenient to propose a mination of information. Marquès (2009) introduces terminological convergence together with the conver- the digital culture dimensions, which include the social gence of the media, as suggested by Pérez-Tornero and cultural practices of the knowledge society and (2004) in relation to socio-cultural aspects and con- digital citizenship, the technological literacy dimension ceptualized by the European Commission (2007; and the knowledge and mastery of digital environ- 2009). ments. Regarding the dimensions detailed above, the pro- Due to the divergence observed, our proposal posals are diverse but there is a link between the works would add to these dimensions and indicators the most Comunicar, 39, XX, 2012 that describe the dimensions for media literacy (Celot relevant aspects for the development of media compe- & Pérez-Tornero, 2009) and those describing compe- tence, with ten dimensions classified in a hierarchical tence in audiovisual communication (Ferrés, 2007); pyramid in which the knowledge field would include and between those works that introduce the dimen- policies and media industry, production processes, sions of digital competence (Area, 2008; Marquès, technology, language and access to information; the 2009). The main difference in the first group is the comprehension field would have reception and com- incorporation of contextual factors (Celot & Pérez- prehension, ideology and values; and at the top of the Tornero, 2009), while in Ferrés (2007) there appears pyramid, the delivery field would comprise communi- to be only one dimension that refers to processes and cation, creation and citizen involvement. After defining production agents and no references to laws regulating a series of indicators for each of these dimensions, we the media or citizenship involvement. However, there would propose some general activities. is a reference to the dissociation of emotion and rea- In this sense, only half of the works analysed offer son generated by images, one of the most important didactic proposals. Area (2008) and Churches (2009) and least studied aspects of media education since the present general activities related to the dimensions or discovery of neuroscience (Damasio, 2005). It would categories described, together with material or resour- be interesting to analyse the emergence of video games ces (Area) and digital tools (Churches). This trend is and the permanent connection and exposure to ima- also evident in Bloom’s taxonomy, where the activities ges in adolescent networks. proposed consist of defining, reciting and playing in a In «Study on Assessment Criteria for Media general sense, with no further specific didactic guide- Literacy Levels», the indicators cited are more functio- lines. However, in «Guide for Media Literacy» (Di nal, and the crite- ria related to tradi- tional digital com- petence are more integrated when compared to the «articulated propo- sal for dimensions and indicators in the audiovisual communication competence». As for digital compe- tence, Area (2008) and Marquès (2009) both pre- sent dimensions related to the acquisition and comprehension of information, com- munication and social interaction, delivery and disse-

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Croce, 2009) there are activities that focus on the References development of media literacy, and the context is defi- AGUADED, J.I. & AL. (2007). Observatics. La implementación del ned together with background, resources, types of software libre en centros TIC andaluces. Proyecto de investigación. Huelva: Universidad de Huelva, Grupo Ágora. questions... AGUADED, J.I. & AL. (2011). El grado de competencia mediática en In accordance with the dimensions described and la ciudadanía andaluza. Memoria de investigación. Huelva: Gru- the analysis carried out, the following activities are po Comunicar, Universidad de Huelva, Grupo Ágora. proposed for the development of media competence. AREA, M. (2008). La innovación pedagógica con TIC y el desarrollo Comunicar, 39, XX, 2012 With this analysis, we would like to state that the de las competencias informacionales y digitales. Investigación en la Escuela, 64, 5-17. development of media literacy involves a wider con- APARICI, R. & AL. (2010). La educación mediática en la Escuela 2.0. ceptualization regarding the concepts, procedures and (http://ntic.educacion.es/w3//web_20/informes/educacion_mediati- attitudes needed to express and understand communi- ca_e20_julio20010.pdf) (12-01-2011). cation in technological or media supports. In conse- BUCKINGHAM, D. (2006). La educación para los medios en la era de quence, to carry out didactic proposals that focus on la tecnología digital. Congreso X Aniversario de MED «La sapienza di comunicare». Roma, marzo. (www.signis.net/IMG/pdf/ Buckin- media competence, it is necessary to deal with the pro- gham_ sp.pdf) (19-01-2011). cedures for accessing information, with the different BUCKINGHAM, D. (2009). The future of media literacy in the digital languages that encode messages today, with the recep- age: some challenges for policy and practice. In P. VERNIERS (Org.). tion and comprehension of messages, the technology EuroMeduc: Media Literacy in Europe: Controversies, Challenges and Perspectives. (pp. 13-23). Bruselas: EuroMeduc. (www.euro- spreading this information, the production, policies meduc.eu/IMG/pdf/Euromeduc_ENG.pdf) (03-06-2011). and ideology of the media industry, citizen involve- CELOT, P. & PÉREZ-TORNERO, J.M. (2009). Study on Assessment ment and the creative dimension. In this sense, training Criteria for Media Literacy Levels. A comprehensive view of the citizens to be autonomous and critical towards the concept of media literacy and an Understanding of how media media and ICTs would be a success. We are aware literacy level in Europe Should Be Assessed. Brussels: European Commission. of the fact that the analysis of six works can limit the CHURCHES, A. (2009). La taxonomía de Bloom para la era digital. results. Given the nature of technologies, their rapid (http://edorigami.wikispaces.com/) (12-01-2011). changes and evolution require constant revision of the COMISIÓN EUROPEA (Ed.) (2006). Recomendación 2006/962/CE dimensions and indicators. In order to assess the effi- del Parlamento Europeo y del Consejo, de 18 de diciembre de 2006, ciency of the classification proposed in this study, the sobre las competencias clave para el aprendizaje permanente. [Diario Oficial L 394 de 30.12.2006]. (http://eur-lex.europa. eu/ - creation of a specific didactic proposal and its applica- LexUriServ/LexUriServ.do?uri=CELEX:32006H0962:ES:NOT) tion in a real context is our next goal. (10-01-2011).

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COMISIÓN EUROPEA (Ed.) (2007). Directiva 2007/65/Ce del competen.htm) (24-05-2011). Parlamento Europeo y del Consejo de 11 de diciembre de 2007 de MASTERMAN, L. (1993). La enseñanza de los medios de comunica- Servicios de medios audiovisuales sin fronteras. [Diario Oficial L ción. Madrid: De la Torre. 332/31 de 18.12.2007]. (http://europa.eu/legislation_sum maries/- MEC (2006). Ley Orgánica 2/2006, de 3 de mayo, de Educación. au dio visual_and_media/l24101a_es.htm) (10-01-11). Madrid: BOE, 106. COMISIÓN EUROPEA (Ed.) (2009). Recomendación de la Comisión, OCDE (2005). Definición y selección de competencias clave (De - de 20 de agosto de 2009, sobre la alfabetización mediática en el SeCo). (www.deseco.admin.ch/) (14-02-2011). entorno digital para una industria audiovisual y de contenidos más PÉREZ-GÓMEZ, A.I. (2007). La naturaleza de las competencias competitiva y una sociedad del conocimiento incluyente. [Diario básicas y sus implicaciones pedagógicas. Santander: Consejería de Comunicar, 39, XX, 2012 Oficial L 227 de 29.8.2009] (05-02-11). Educación. DAMASIO, A. (2005). En busca de Spinoza. Neurobiología de la PÉREZ-RODRÍGUEZ, M.A., AGUADED, J.I. & MONESCILLO, M. (2010). emoción y los sentimientos. Barcelona: Crítica. Hacia una integración curricular de las TIC en los centros educati- DELORS, J. & AL. (1994). La educación encierra un tesoro. (www. - vos andaluces de Primaria y Secundaria. Bordón, 62 (4), 7-23. unesco.org/education/pdf/DELORS_S.PDF) (10-01-11). PÉREZ-TORNERO, J.M. (2004). Promoting Digital Literacy. DI CROCE, D. (2009). Media Literacy. Teacher Resource Guide. Understanding Digital Literacy. Unión Europea: Educación y Cul tura. Canadian Broadcasting Corporation. PÉREZ-TORNERO, J.M. & MARTÍNEZ-CERDÁ, J.F. (2011). Hacia un FERRÉS, J. (2007). La competencia en comunicación audiovisual: sistema supranacional de indicadores mediáticos. Infoamérica, 5, pro puesta articulada de dimensiones e indicadores. Quaderns del 39-57. (www.infoamerica.org/icr/icr_05.htm) (05-02-2011). CAC, 25, 9-17. PERRENOUD, P. (2004). Diez nuevas competencias para enseñar. FRAU-MEIGS, D. & TORRENT, J. (2009). Políticas de educación en Barcelona: Graó. medios: Hacia una propuesta global. Comunicar, 32, 10-14. (DOI: PRENSKY, M. (2011). Enseñar a nativos digitales. Madrid: Edicio - 10.3916/c32-2009-01-001). nes SM. LEVIS, D. (2006). Alfabetos y saberes: la alfabetización digital. Co - PRENSKY, M. (2001). Digital Natives, Digital Immigrants. On the municar, 26, 78-82. Horizon, 9, 1-6. (www.marcprensky.com/writing/ Prensky% 20%20- MARQUÈS, P. (2009). Aportaciones sobre el documento puente: Digital%20Natives,%20Digital%20Immigrants%20%20Part1.pdf) com petencia digital. (http://dl.dropbox.com/u/20875810/personal/- (19-01-2011).

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© ISSN: 1134-3478 • e-ISSN: 1988-3293 DOSSIER

Received: 10-02-2012 / Reviewed: 18-03-2012 l Ibrahim Saleh Accepted: 28-03-2012 / Published: 01-10-2012

Cape Town (South Africa) DOI: 10.3916/C39-2012-02-03

Media and Information Literacy in South Africa: Goals and Tools

La educación en medios en Sudáfrica: Objetivos y herramientas

ABSTRACT The South African government has emphasized the need to expand the role of media education to promote equal access, with a level of quality and relevance that will empower disadvantaged groups. However, it is a challenging, time-consuming process, as well as requiring considerable and consistent expenditure and partnerships between many donor agencies. There is little research on the causes behind unequal access to technology, or comparative studies of the barriers that impede the diffusion and adoption of media and information literacy in South Africa. It is thus not surprising that the media and information literacy component is still missing from the agenda that lists Africa’s myriad problems, as well as the absence of qualified teachers, training for the trainers and the presence of IT literacy in the curricula, all of which are essential elements for any future development. The UNESCO model of curricula could help close the digital divide and promote social inclusion. As a contribution to that goal, this study investigates some of the pertinent issues related to media and information literacy via a sample of students at the University of Cape Town. This research offers some practical solutions on how to help raise the levels of media and information literacy among the disadvantaged, in the case in South Africa. RESUMEN El gobierno de Sudáfrica ha realizado recientemente un enorme esfuerzo en la expansión del papel de la educación en medios, con el objeto de ofrecer un acceso equitativo y de calidad a toda la población, especialmente hacia los grupos desfavorecidos. Sin embargo, este proceso requiere tiempo y recursos ingentes y constantes, además de la necesaria colaboración de otras instituciones. Actualmente, existe en Sudáfrica escasa investigación sobre las causas de las desigualdades de acceso a la tecnología o los obstáculos que existen para la difusión y puesta en marcha de la alfabetización mediática en Sudáfrica. No es sorprendente, por ello, que entre los múltiples problemas que existen hoy en África todavía la alfabetización mediática e informacional no sea una prioridad. Siguen existiendo muchos maestros con escasos conocimientos en esta materia, la capacitación de formadores es muy pobre y su incorporación en programas de alfabetización muy anecdótica. El Currículum UNESCO MIL de Alfabetización Mediática es un reto para ayudar a superar esta brecha digital y promover la inclusión social. Con este objetivo, este estudio analiza algunas cuestiones relacionadas con la alfabetización mediática a partir de una muestra de estudiantes de la Universidad de Cape Town, proponiendo algunas soluciones prácticas sobre cómo ayudar a mejorar los niveles de alfabetización mediática e informacional en las sociedades menos favorecidas, como es el caso de Sudáfrica. KEYWORDS / PALABRAS CLAVE Media literacy, information literacy, community, development, prospects, digital divide, policy. Alfabetización mediática, alfabetización informacional, comunidad, desarrollo, perspectivas, división digital, política.

v Dr. Ibrahim Saleh is Convenor of Political Communication of the Centre for Film and Media Studies at the University of Cape Town (UCT) (South Africa) ([email protected]).

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1. Introduction (Hameso, 2002). This deferred dream is affected by A historical perspective shows that the present the level of investments in technology, in computers technological revolution is transforming the social and networks. topo graphy of our very existence. This transformation This general dim reality is even more pessimistic in is largely facilitated by information and communication Africa with its widening wealth gap between small, technologies (ICTs) with the ability to store, transfer, politically connected elite and the majority unem- process and disseminate data (Singh, 2010). ployed, homeless and impoverished masses. Comunicar, 39, XX, 2012 The nature of information literacy in Africa can be Africa’s myriad of problems includes corruption, determined by changing technologies. Internet can human rights violations, and internal conflict that have affect the degree of access to forums in terms of topics deemed political freedom and democracy of being a discussed, the influence these digital forums have on big failure and resonated with the exclusion of ethnic information literacy and the extent to which they repli- minorities from political processes (Rothchild, 2000). cate or differ from the affective and emotive manifes- South Africa’s present status quo is influenced by tations of public interaction in the «real» world. its historical memory of slavery and colonial rule, The perception that ICTs are a critical ingredient which in turn delayed its educational revival, arbitrarily for media governance in Africa has resulted in various carved boundaries and disregarded social and natural initiatives that are meant to strengthen civil society, divisions of geography and population settlement har- assure transparency in government and make it easier nessed in many cases a profound national identity crisis for citizens, and the youth in particular, to access infor- and conflicts (Ott & Rosser, 2000). mation, engage in democratic discourse and affect the In a recent national study that attempts to map the direction of policy (Kedzie, 1997). level of literacy in primary schools, the majority of lear- This dream to offer media and information literacy ners in Grade (3) and Grade (6) do not read and to all young people to eliminate or at least lessen edu- count. For example, in the Gauteng province (70%) of cational inequalities, and the subsequent rippling effect the province’s Grade (3) learners was found to be illi- on the workplace and society, is still too utopian to terate. attain on practical terms (Saleh, 2003). This happens at a time that the South African The accessibility of information through affordable government has laid enormous stress on expanding the technology can certainly empower people’s ability to role of media education to embrace both formal and be economically viable, as a result enhancing the eco- non-formal sectors, though the process remains very nomic growth of countries in Africa. This is clearly time consuming and carries heavy recurrent and non- captured in the MIL curriculum developed by UNES- recurrent expenditures, as well as has a dire need for CO that defines the essential competencies and skills partnerships between many donor agencies. needed to equip citizens to engage with media and Historically, very little effort was directed towards information systems effectively and to develop critical understanding the digital divide and the asymmetries of thinking and life-long learning skills to socialize and critical issues such as poverty, HIV, conflict, peace, become active citizens. However, the prospects and security, education and IT literacy development concerns of such models are directly affected by res- (Ernst, Mystelka & Gianiatos, 1998). tricted budgets, as well as the absence of qualified tea- In the South African case, there are a number of chers, training for the trainers and the induction of local hurdles; namely, teachers’ struggle to maintain media and information literacy into the curricula, all of their motivation levels; students’ appalling discipline which remain essential elements for any social deve- and attendance; parents’ disengagement in the stu- lopment. The lack of telecommunications infrastruc- dents learning environment; principals and teachers’ ture, computers and connectivity, the high costs and the overwhelming with departmental admin. But the absence of awareness of the possible implications, the absence of concrete plans in the light of a plagued sys- lack of related skills and support and attitudinal barriers tem by ad-hoc requests and regular goal-post changes are all blocks to development (Ott & Rosser, 2000). in particular within the context of racial, class and gen- In this dim reality, media information and literacy der disparities. could be the only remaining refuge to attain education This research draws on the author’s experience as progress, and offer practical solutions governance an educator and trainer in South Africa and the based on citizens’ participation to inform and motivate Middle East, while referring to the UNESCO a «mass of people with a low rate of literacy and inco- Training the Trainers (TTT) in Information Literacy me, and the socio-economic attributes that go with it» (IL) curriculum. This goal could incorporate interacti-

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ve computer technology to meet the educational requi- of the trends and developments within the literature rements of the deprived, displaced and remotely loca- on the subject matter in Africa, especially in South ted, economically weaker population to overcome the Africa. current iceberg and enable a breakthrough in the com- A departure point is to acknowledge the close con- munity-building mechanisms of the internet (Quebral, nection between social and economic advancement 1975). on one hand, and the media and information literacy However, it is thus important to differentiate be- creation, dissemination, and utilization on the other tween digital divide as a theory, and repercussions of its hand (Baliamoune, 2003). Comunicar, 39, XX, 2012 prevalence as a technological problem between those Internet penetration rates in1997 in North America who do and those who do not have physical access. were (267) times greater than in Africa. Three years The significance of this divide is its bipolar expla- later, i.e., by October 2000, the gap had grown to a nation to internet access, where the Internet is a per- multiple of 540. Africa (14.1%) of the world popula- quisite for overcoming inequa- lity in a society which domi- nant functions and social groups are increasingly organi- The MIL curriculum, developed by UNESCO, defines the zed around the Internet (Van Dijk, 2005). essential competencies and skills needed to equip citizens to As such, the research engage with media and information systems effectively and attempts to set the parameters of the possible effects of the to develop critical thinking and life-long learning skills to use of media information and literacy to stipulate critical par- socialize and become active citizens. However, the pros- ticipation in an independent pects and concerns of such models are directly affected by way within a shared domain in which issues could be engaged restricted budgets, as well as the absence of qualified tea- (Habermas, 1991). To serve that goal, some chers, training for the trainers and the induction of media of the key clues and indicators and information literacy into the curricula, all of which of media and information lite- racy are discussed, then the remain essential elements for any social development. findings of a pilot study is eva- luated of a sample of young learners in South Africa. Though findings cannot be generalized, the research tion has only an estimated (2.6%) of the world Internet might help provide some indicators on how informa- users. tion and media literacy stand and how these commu- Until March 2006, only three countries of Africa’s nities operate and how the youth perceive the related (57) countries (54 official and three non-official states) challenges. had an access rate higher than the worldwide internet usage rate of (15.7%) including the Reunion (25.3%), 2. Literature review Saint Helena (20.4%), & Seychelles (23.8%) (Fuchs & A critical goal of the study was to evaluate how Horak, 2008). ICT can enhance information literacy among the As such, media and information literacy in Africa younger generations as a result of its possibility to offer was very slow and was severely delayed as a result of unlimited from which democracy in the larger society the limited infrastructure, lack of local content and the can be engendered and/or reinvigorated. overall low-income levels. History must be weighed very carefully to reassess Communities can only be empowered when they the earlier projections of its impact as developing become able to take control of their local knowledge societies were too optimistic about the endless possibi- management disparities and target the groups that are lities for communication and networking prospects most marginalized (Fuchs and Horak, 2008). (Castells, 2002). According to Mundy and Sultan information is useful In this section, the researcher aims to identify some «only if it is available, if the users have access to it, in

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the appropriate form and language, if it is communica- literacy and skills premium stand out a real iceberg ted, if it circulates among the various users with appro- blocking development among different African coun- priate facilities, if it is exchanged» (Mundy & Sultan, tries, and even within the social fabrics in Africa. 2001). The Institute for Research on Innovation and Several extensive studies emphasized the fact Technology Management during the 1995-2003 there is a very positive correlation between media and period showed that countries privatizing their telecom- information literacy and civic engagement. According munication sector enjoy a higher degree of media and Comunicar, 39, XX, 2012 to the ITU’s (2003) «ICT Markets and Trends information literacy expansion and digital freedom Report» of 2007 only (3.8%) of the world’s Internet (Rahman, 2006). users are situated in Africa. The report estimates Many studies highlighted the fact that media and (55%) of the population in Sub-Saharan Africa are information literacy could accelerate progress and unconnected without access to fixed, mobile and/or bypass the processes of accumulation of human capa- data services. cities and fixed investment; which in turn could help The New Partnership for African Development narrow the gaps in productivity and output that sepa- rate industrialized and develo- ping countries (Steinmueller, 2001). Several extensive studies emphasized the fact there is a very The World Bank has also funded many projects to serve positive correlation between media and information literacy that purpose since 1995 to improve the quality of life of and civic engagement. According to the ITU’s (2003) «ICT Africans through media and Markets and Trends Report» of 2007 only (3.8%) of the information literacy, by imple- menting it as a tool to improve world’s Internet users are situated in Africa. The report the socio-economic, political or cultural conditions. In addition, estimates (55%) of the population in Sub-Saharan Africa are the Association for Progressive unconnected without access to fixed, mobile and/or data Communications (APC) is sponsoring a project titled services. «Communication for Influence in Central, East and West Africa» (CICEWA) to assess the impact of media and infor- (NEPAD), in 2001, established with the assignment of mation literacy on maximizing development (Wanjiku, accelerating the development of African inter-country, 2009). intra-country and global connectivity (Harindranath & This of course besides the «World Summit on the Sein, 2007). However, many studies confirmed the Information Society» (WSIS) Plan of Action that aims remaining gap between those who are able to access to connect rural villages with media and information the internet and services that have become necessary literacy and establish community access points for effective citizenry and those who are not able to, (Gillwald & Lisham, 2007), however, the goal of fin- has widened (Katiti, 2010). ding out the exact number of rural villages in Africa is In a study titled «The Integrated Self-Deter - by itself a great challenge. mination and Self-Efficacy Theories of ICT Training It seeks to overcome the permanent barrier that and Use: The Case of the Socio-Economically Disad- exists for the implementation of media and information vantaged» concluded that physical access through literacy and that lies in part in the discrepancies betwe- infrastructure is not enough to overcome the limited en ideas and theoretical models and its implementa- ICT penetration in Africa (Techatassanasoontorn, & tion, as well as in the existing inequalities, still a sad Tanvisuth, 2008). reality for the asymmetric generation and empower- The Swedish Department of Empowerment ment of specific groups (Gregson and Bucy, 2001). documented the fact that infrastructural limitations on For example, at the school levels a total of internet usage in Africa still works as a pull factor (68,662) students, (2,627) teachers, (217) school against enhancing development, but the lack of digital administrators, and (428) additional education stake-

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Table 1: Internet users and population statistics for Africa (US Census Bureau, 2009).

holders in West and Central Africa participated in the (1998) admonishment to attenuate the utopian enthu- Comunicar, 39, XX, 2012 study, only (17%) involved subject-specific media and siasm about the democratizing impact of ICTs in information literacy for teaching and learning purpo- Africa. Nonetheless, there is minimal impact in the ses» (Karsenti & Ngamo, 2007). This happens at a numbers and categories of those who engage in and time, when media and information literacy could open hence influence the direction of information literacy up opportunities for citizens to participate in the public on the continent. The majority of the «publics» inclu- sphere through what is described as «media participa- ding the new generation are the marginalized seg- tion» (Tettey, 2002). ments of society, who are still unable to rupture the Many studies referred to the social, ideological nature of literacy through ICTs because of economic, (racism), and economic factors that resulted with language or other constraints. structural inequalities in South Africa. The UNHDR (2005) calculated that (34.1%) of the South African 3. Methodology population lives on less than ($2) per day, the life In this section, the research refers to some of the expectancy at birth decreased to (49.0) years in 2000- latest data base indicators to how media and informa- 05, the public expenditures on education decreased to tion literacy stands in South Africa, and then taking a (5.3%) of the GDP in 2000-02, and South Africa is lis- case study from the University of Cape Town on ted as number (9) of countries with the highest income issues of DC++ among young elite students. inequality that resulted with very high crime rate In the first stage of the analysis, data are drawn (UNHDR, 2005). from the Internet Usage and Population Statistics of South Africa has nine provinces, three of which World Stats, only (6.7%) have Internet penetration in are considered thriving media and information literacy Africa, which represent (3.9%) of the total world clusters: Gauteng, the Western Cape, and KwaZulu users. In this setting, two-thirds of people reside in Natal, there is no significant relationship between tele- rural areas with less than (4%) having a fixed line communication investments on the one hand and on telephone connection. The statistical data show that the other hand Internet usage or PC usage. Although almost all African countries with very low Internet private annual telecommunication investment after a access are among the least developed countries in the first increase decreased, Internet and PC usage increa- world in terms of health, education, and income. As sed in South Africa during the last decade. such, a close correlation between global social gaps In South Africa, it is given a priority on the national and the global digital divide. level to consolidate democracy and human rights In table 1, one could easily correlate between clus- through citizens’ increased accessibility to information tering of low values for both Digital Access Index as well as increased opportunities for communicating (DAI)1 and Human Development Index (HDI)2 in freely with each other on matters of civic importance Africa. This clustering lends further weight to the idea (Tlabela, Roodt, Paterson & Weir-Smith, 2007). that both the HDI and DAI have a strong spatial com- However, there are still significant challenges facing ponent. media and information literacy to reduce the differen- In table 2, media and information literacy is taking ces in access between social groups, thereby exten- a very unequal development. Internet access and ding the benefits of technology to all sectors of the experiences of new media vary in the nature of con- grassroots (ITU, 2003). sumption giving priority to mobile phones at the At the end of this section, one has to be careful about the fore- going discussion support Ott’s Table 2: Different New Media consumption in Africa (US Census Bureau, 2009).

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April 2011. In figure 1, findings Table 3: Internet access and human development (US Census Bureau, 2009). indicated that (80%) of expense of Internet access and computers. Hence, the the sample had access with a majority of speaking socioeconomic status in Africa is an important predic- English (56%), while (50%) were white from the Comunicar, 39, XX, 2012 tor of how people are incorporating the Web into faculty of humanities (31%), and (26%) from the their everyday lives and even with regard to the nature faculty of Engineering). of these activities. In figure 2, findings indicated that the majority of In table 3, statistics indicate a strong correlation the students (46%) had moderate knowledge of between the ability of individuals in a country to adopt DC++, while only (15%) are in the high knowledge media and information literacy and the level of deve- category. lopment in the same country or region. This finding In figure 3, findings indicated that (61%) of the stu- supports the statistical hypothesis between develop- dents were generally users. The resulted emphasized ment and information and communication technolo- that only (21%) used DC++ on daily bases, while the gies. majority (35%) used it once a month. And in the second stage, a pilot study is based on In figure 4, findings indicated that (90%) of the stu- a sample of UCT students, who were surveyed to dents used unlicensed items, while (97%) of the sam- question their knowledge, perception of the possibili- ple indicated that they used unlicensed items as a result ties, and challenges facing media and information lite- of cost reasons. racy. It is a multi-method approach mixing surveys In figure 5, findings projected a split between the (120 subjects) and intensive interviews. It was very students who agreed to implement any deterring high response rate, as (100) respondents gave back the (53%), while (47%) disagreed. Besides, the sample survey. had a divergence on the reasons for deterring as (70%) In many youth circles, DC++ has become a rea- relate to person downloading, while (67%) admitted of their conscious awareness of the violations. The regression results of the tables have the expected sign with the exception of the open- ness variable, which has a negati- ve coefficient in most of the esti- Figure 1: Demographics. mations. As such, the information literacy variables as in the case of lity, which simply means is a free and open-source, (DC++) variable generally has a negative coefficient peer-to-peer file-sharing client that can be used to con- that complies with the findings of many previous stu- nect to the Direct Connect net- work or to the ADC protocol. Modified versions of DC++, based on DC++’s source code were developed for specialized communities (e.g. music-sharing communities), or in order to sup- port specific experimental features Figure 2: Level of Knowledge. (Ullner, 2008). In this initial stage of the rese- dies in that regard such as that of Thompson and arch application, a purposive non-probability sample Rushing (1999) who indicated that strengthening was drawn from students in the University of Cape patent protection has a positive effect only in countries Town (UCT) in different faculties among graduate that have a high GDP per capita (above $4000.00). and undergraduate students to engage in piracy while The results suggest an urgent need for absorptive being DC++ users3. The study was conducted in capacity policies among youth, by investing in educa-

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information gaps that exist as a result of the limi- ted ability to locate and use effectively the Figure 3: Number of DC++ users in relation to the frequency. information in

the media to Comunicar, 39, XX, 2012 tion, information and communications technology, serve the disadvantaged majority. while advocating for relevant ideas of information pro- Media have to restore their original feisty, robust, perty rights. fearless mission, by offering discourse that can be trus- Though, findings cannot be generalized, the re- ted with a continuous process of inclusion of all socie- search stands out as a pilot study to set he scene with tal colors to complement the curricula that have been regard to media and information literacy levels of awa- based on wrong information with the aim bridging the reness, motivations and assessment among students, digital divide. who are privileged elite and minority having internet Media and information literacy not only requires access and skills. The main criteria for the sample selection were: UCT students, who access and use their computers on daily bases.

4. Discussion This research has explored the emergen- ce and interpretation of ICT among young Figure 4: Motivating Factors. learners in the ‘new’ South Africa. Through utilising a framework of con- gathering reams of statistics from teachers that cannot trasting «goals» and «tools», it has sought to expose the improve literacy, but also increases the quality of tea- shortcomings and contradictions in the implementation chers’ time with students. In that regard, fudging the of ICT among youth as a result of either government «matric pass rate» statistics annually may make certain legislation and the vagueness of rhetoric targeted at the individuals look good but it clearly does not measure implementation of ICT policy. knowledge, literacy or numeracy currently. It is also very common in many of the African countries inclu- ding South Africa Figure 5: The suitable deterring Factors. of either not rea- ding carefully the Having young students, in particular in Africa, statistics, or trying to project a positive frame about the being media literate is essential to achieve any econo- country that is motivated, by pride, or lack of knowled- mic, social and political development. If the youth are ge, or even clash of interest. information literate, then they will be able to locate The different indicators emphasized the close links information and use it to acquire more skills and com- and connections between the improvement of media petencies. and information literacy and education on one hand, But one of the major problems is that incorporating and with the improvement of teacher quality and on media and information literacy has not been put in metrics that count on the other hand (Saleh, 2009). place policies and mechanisms to address the serious On the micro levels, media and information lite-

© ISSN: 1134-3478 • e-ISSN: 1988-3293 • Pages 35-43 42 Comunicar, 39, XX, 2012 n ifrain ieay utr truh h orienta the through culture literacy information and media the improve to approaches innovative and tive challenges. local the fit to model UNESCO the of domestication development help might that curriculum of means conventional the or sessions, contact) (or interactive or interfacing and curricular materials print in on based mostly bringing be can This quickly reforms. in effective that be inputs) could budgetary of non-recurrent terms and (in recurrent education conventional to alternatives critical. are constraints social such where level nity commu- the at especially influences, religious and tion educa- women, towards attitudes restrictions, mobility usual the of outcome an is information curricula the with literacy and media This of implementation. incorporation their unplanned of domestication and level that resulted from not considering the localization recipient the at impacts their understanding and sing asses- without models literacy information and media notice. further until prevail will effort without entitlement of mentality the culture, African South in to ingrained becomes miserably education of value the Until failed date. has government macro post-apartheid the the where on areas key the of And one as remained it elites. levels, military or business and stimulate to how social progress, yet it remains in the domain of the rich of map road a provide could racy tion or localization. or tion suitable the create environment and discuss the possibilities of domestica- requirements, the provide to da cies, by emphasizing its poli- significance in the public agen- national among coherence facing impediments Africa: and South in literacy information media of engagement mass of goal the attain to model. educational this follow to the linked needed sample skills digital direct the just not factor economic the of majority the though infringe- ment, copyright for punishment about indecision learners. young of competencies of bar the raise help to factors deterring and expertise implement to DC++ of case the in knowledge, as involved ethics the creating by goal, the technologies. of options sible tion of citizens with affordable, appropriate and acces It is thus strongly recommended to set up alterna- up set to recommended strongly thus is It low-cost for need dire a in stands Africa South implementing into rushed Africa South the far, So 2) Increase effective administration, transparency administration, effective Increase 2) current overcome to attempt should Policies 1) needed are recommendations policy of number A of trend general a projected has study pilot The attain to pertinent also is research Practice-based - - measuring the impact of economic policies on quality of life. of quality on policies economic of impact the measuring and development of level the for identifying living by of worldwide, countries standards and education literacy, expectancy, life of networks has created a new channel for digital sharing. digital for channel new a created has networks pee-to-peer of proliferation rapid the network Connect Direct the Notes be - air the reality. harsh of dopes and progress of hopes tween in hanging remains literacy and information Media society. information the in societies ping the of develo-other and Africa South in come to generations participation the enhancing in potential huge opportunities. and services racy could that risk-taking boost access by the poor to media and and information lite- initiative private for ment environ- welcoming a of sustainability and blishment esta- the through investment, private of mobilization maximum by complemented be to need funds public Scarce (MDGs). Goals Development Millennium the skills, expertise, with accordance in succeed to access and motivations resources, necessary and the programs providing improvement educational to priority gement and community-based leadership in giving high differences. the of appreciation and understanding on based solutions society. African South the in challenges related gender and color race, of ferences ginal groups after defining and understanding their dif- mar the include help can that database the using and creativities. research and level primary the at literacy digital on focus a with Africa. South of the disadvantaged black and colored communities in majority the for opportunities training and educational te greater labor force participation of women, improve workforce openness and tolerance in order to stimula- groups. awareness consumer for support and expression of freedom including country, each within sharing information through participation public and 3 2 1 et n goal maual wy f rcig rges towards progress tracking of ICTs. to access improving way measurable globally and transpa- a through peers of examination cross the allows It ICTs. of usage actual and quality and knowledge affordability, infrastructure, ICTs: access to ability country’s a impact that vectors fundamental viduals in a country to access and use new ICTs. DAI is built on four The Digital Access Index (DAI) measures the overall ability of indi- The Human Development Index (HDI) is a comparative measure comparative a is (HDI) Index Development Human The Free and open-source, peer-to-peer file-sharing client connects to connects client file-sharing peer-to-peer open-source, and Free At the end, training around MIL therefore has got has therefore MIL around training end, the At enga- create to how in remains challenge the But find to communities local in connectors Identify 6) reading on based are that strategies up Build 5) infrastructures and access educational Stipulate 4) and educational toward policies Goal-oriented 3) © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 35-43 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: - 43

References OTT, D. & ROSSER, M. (2000). The Electronic Republic? The Role BALIAMOUNE, M. (2003). An Analysis of the Determinants and of the Internet in Promoting Democracy in Africa. Democratization, Effects of ICT Diffusion in Developing Countries. Information 7, 1, 137-155. Technology for Development, 10, 1, 151-169. QUEBRAL, N. (1975). Development communication. In J. JAMIAS CASTELLS, M. (2002). The Internet Galaxy. Oxford (UK): Oxford (Ed.), Readings development communication (pp. 1-11). Laguna University Press. (Philippines): UPLB College of Agriculture. ERNST, D., MYSTELKA, L. & GIANIATOS, G. (1998). Technological RAHMAN, H. (2006). Empowering Marginal Communities and Capabilities in the Context of Export-led Growth: A Conceptual Information Networking. Hershey, Pennsylvania: Idea Group Pu - blishing.

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© ISSN: 1134-3478 • e-ISSN: 1988-3293 DOSSIER

Received: 08-02-2012 / Reviewed: 22-03-2012 l Susan Moeller, Elia Powers & Jessica Roberts Accepted: 27-03-2012 / Published: 01-10-2012

College Park, Maryland (USA) DOI: 10.3916/C39-2012-02-04 «The World Unplugged» and «24 Hours without Media»: Media Literacy to Develop Self-Awareness Regarding Media «El mundo desconectado» y «24 horas sin medios»: alfabetización mediática para la conciencia crítica de los jóvenes ABSTRACT Across the globe, many students have easy and constant access to media, yet they often receive little or no instruction about the impact of their media consumption. This article outlines a «24 hours without media» exercise in accor- dance with the guidelines set in Module 7, Unit 1 of the UNESCO curriculum. In the fall of 2010, nearly 1,000 students from a dozen universities across five continents took part in «The World Unplugged» study. Researchers at the University of Maryland gathered students’ narrative responses to the going without media assignment and analyzed them by using grounded theory and analytic abduction, assisted by IBM’s ManyEyes computer analysis soft- ware. Results showed that going without media made students dramatically more cognizant of their own media habits –with many self-reporting an «addiction» to media– a finding further supported by a clear majority in every country admitting outright failure of their efforts to go unplugged. Students also reported that having constant access to digital technology is integral to their personal identities; it is essential to the way they construct and manage their work and social lives. «The World Unplugged» exercise enabled experiential learning; students gained increased self-awareness about the role of media in their lives and faculty came to better understand the Internet usage patterns of their students, enhancing their ability to help young people become more media literate. RESUMEN La mayoría de los jóvenes del mundo se conecta habitualmente a los medios de comunicación; sin embargo, en pocas ocasiones reciben formación respecto a los impactos que este consumo mediático tiene en ellos mismos. Este artículo expone la experiencia llevada a cabo en el marco del Currículum UNESCO, denominada «24 horas sin medios». En otoño de 2010, cerca de 1.000 estudiantes de 12 universidades de cuatro continentes participaron en el estudio «El mundo desconectado». Investigadores de la Universidad de Maryland (Estados Unidos) recogieron rigurosamente las reflexiones de los alumnos que participaron y las analizaron a través del programa estadístico IBM’s ManyEyes. Los resultados muestran que los jóvenes, a raíz del ejercicio, fueron más conscientes de sus hábitos mediáticos, y muchos de ellos indagaron sobre su propia «adicción» a los medios, mientras que otros no consiguieron siquiera concluir estas 24 horas sin medios. También se pone en evidencia que el acceso cotidiano a la tecnología digital forma parte ya de su identidad juvenil y son básicas para entender su forma de trabajar y sus relaciones socia- les. También se demuestra que los alumnos aumentaron su autoconciencia sobre el papel de los medios en sus vidas, y el profesorado comenzó a comprender mejor los intereses de sus alumnos, así como sus parámetros de consumo de Internet, mejorando sus habilidades para ayudar a los jóvenes a estar más alfabetizados mediáticamente. KEYWORDS / PALABRAS CLAVE Media literacy, media education, media awareness, Internet, media addiction, digital technology, mobile technology. Alfabetización mediática, conciencia mediática, Internet, adicción mediática, tecnología digital, tecnología móvil.

v Dr. Susan D. Moeller is Director of the International Center for Media & the Public Agenda, and Professor at the Philip Merrill College of Journalism & School of Public Policy, University of Maryland, MD (USA) ([email protected]). v Elia Powers is Ph.D. student in the Philip Merrill College of Journalism, University of Maryland, College Park, MD (USA) ([email protected]). v Jessica Roberts is Ph.D. candidate in the Philip Merrill College of Journalism, University of Maryland, College Park, MD (USA) ([email protected]).

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1. Introduction added to this rubric. Before students can effectively Increasingly, university students across the globe analyze and evaluate media texts, they should be given have constant access to media. They can read and the opportunity to become aware of how they access share information, connect with friends and family, and use media. and be «plugged in» no matter their setting due to In the fall of 2010, researchers at the University of widespread Internet access and a plethora of mobile Maryland, College Park, USA led a global study, titled devices. Recent studies, focused primarily on secon- «The World Unplugged,» to address this educational Comunicar, 39, XX, 2012 dary school students, illustrate the extent to which objective. «The World Unplugged» study was based young people live in a media-saturated world. on a «24 hours without media» project first assigned at Students are increasingly reliant on mobile devices for the University of Maryland earlier that year, in spring their news and entertainment (Nielsen 2009) and are semester 2010. Students in a core media literacy uni- tethered to social media sites (Lenhart et al. 2010). versity course had been asked to go media-free for 24 Eight- to 18-year-olds consume more than 7.5 hours hours and then blog about their experience: to report of media daily, with the majority of time spent viewing their successes, admit to any failures, and generally television content, listening to music, using the compu- reflect on what they learned about their own con- ter and playing video games (Kaiser Family Foun- sumption of media. The Maryland «24 hours without dation, 2010). media» exercise offered university students an oppor- As a consequence, media literacy scholars have tunity to track their own connectedness, and then suggested (Hobbs & Frost 2003) that media literacy analyze how they themselves could mitigate or prevent curricula in K-12 environments include activities that negative consequences of their media use. invite students to reflect on and analyze their own More than 200 students took part in that spring media consumption habits. And indeed, Module 7, 2010 assignment, and in the aggregate students wrote Unit 1 of the UNESCO Curriculum, «Internet Oppor - more than 110,000 words about their experiences. tunities and Challenges», actively promotes the con- After institutional review board (IRB) approval, that cept of media self-awareness in two of its learning rich data became a research study, and the online rele- objectives: «Understand young people’s Internet usage ase of the results1 attracted a great deal of media atten- patterns and interests» and «Develop their ability to use tion both in the and internationally. educational methods and basic tools to help young Researchers from that study presented their results people use the Internet responsibly – and make them to the partner universities of the Salzburg Academy of aware of the related opportunities, challenges and Media & Global Change during its 2010 July-August risks». Yet students often receive little or no instruction session. A dozen universities expressed interest in par- about the possible consequences of their media use ticipating in a comparable global research project. As a (Thoman & Jolls, 2004; Puddephatt, 2006; Living - result, that fall nearly 1,000 students from 10 coun- stone, 2004; Martens, 2010). tries2 took part in a 24-hour media-free exercise that Students cannot learn how to fully participate in formed the basis for the «The World Unplugged» their societies as citizens and consumers, nor can they research. have a full appreciation for the roles of media in their The international «The World Unplugged» ver- lives, until they have taken a close look at their own sion of the «24 hours without media» exercise provi- media diet. Media literacy educators need to identify ded students across five continents with an opportu- learning experiences in which students can reach their nity to become more self-aware about how much they own conclusions about how to «fully participate as depend on media in their daily lives and how much citizens and consumers in a media-saturated society» media both enhance as well as circumscribe their acti- (Hobbs 2004: 44). As the Kaiser Family Foundation vities and relationships. As one UK-based student said report notes, «Understanding the role of media in after completing the exercise: «We feel the need to be young people’s lives is essential for those concerned plugged in to media all day long. Our lives basically about promoting the healthy development of children revolve around it. It is the way we are informed about and adolescents». Current media literacy curricula tea- news, about gossip, the way we communicate with ches students to access, analyze, evaluate, communi- friends and plan our days». cate and create media (De Andrea, 2011; Rogow, 2004). But recent media literacy research, including 2. Methods «The World Unplugged» study outlined in this article, A dozen universities in 10 countries (Argentina, suggest that a sixth skill of self-awareness should be Chile, China-mainland, China-Hong Kong, Lebanon,

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Mexico, , Uganda, the , and rical data and preexisting theoretical constructs. the United States of America) on five continents Researchers first analyzed the data using grounded (Africa, Asia, Europe, North America and South Ame- theory, which allowed nuanced understanding of par- rica) participated in «The World Unplugged Project». ticipants’ personal essays and could take into account Students at all the universities completed «The cultural, social, economic and political distinctions World Unplugged» project in a 24-hour period bet- among the participants from 4 continents, then analytic ween September and December 2010, dependent on abduction followed. each university’s semester calendar and curricular Before starting the analysis, researchers were trai- Comunicar, 39, XX, 2012 needs. All 12 universities shared the same assignment ned to ensure coder reliability. All responses were template, a translation of it, or a close copy adapted for read at a minimum by two researchers. In the first rea- an individual country and/or university3. In advance of ding of the responses, researchers isolated categories their participation, students were not told about pre- and keywords that emerged from student’s responses. vious students’ experiences or the results of a prior Each researcher individually identified these catego- study in order to avoid influencing their expectations ries. There was significant convergence in the catego- and therefore the perception of their experiences during the exercise. In the global study, as in Students cannot learn how to fully participate in their the first U.S. – based one, par- ticipants at the various univer- societies as citizens and consumers, nor can they have a full sities were asked to complete appreciation for the roles of media in their lives, until they a SurveyMonkey online poll that included basic demogra - have taken a close look at their own media diet. Media phic data, including country of origin, racial identity, age, gen- literacy educators need to identify learning experiences in der, religious identity, as well which students can reach their own conclusions about how as questions about their ownership and use of particu- to «fully participate as citizens and consumers in a media- lar media devices (e.g. Do you own a mobile phone or MP3 saturated society». player? How many hours do you spend each day playing video games or on social-net- working sites?). ries and variations concerning the identification of key- Students’ narrative responses were gathered by words were reconciled (Strauss, Corbin & Lynch the universities and collected by researchers at the 1990). For instance three researchers used the respon- University of Maryland. Responses in Chinese from ses to generate categories around a list of emotional Chongqing University were translated in China by uni- words and devices, and then grouped them accor- versity translators; other non-English responses were dingly. Terms such as «dependence», «addiction», and translated at the University of Maryland by native lan- «withdrawal» were gathered under a «Dependence» guage speakers, assisted by automatic translation soft- category, while words such as «peaceful», «relief», ware. and «happy» were gathered under a «Benefits of The total number of words in the collected stu- Unplugging» category. The keywords were then plug- dent responses totaled nearly 500,000 – about as ged into IBM’s ManyEyes software, which allowed many words as Leo Tolstoy’s «War and Peace»4. researchers to highlight the different socio-cultural, After the data collection (and translation when nee- technological and socio-behavioral classifications that ded) of those responses across the 12 global universi- were found within the responses. These categories ties, the analytic process followed a combined appro- were developed primarily on the emotional reactions ach using grounded theory (Glaser & Strauss 1967) to the experiment and reactions to the experiment and analytic abduction as suggested by Peirce (1955). based on the student’s relationship to a particular type The process of analytical abduction can be best des- of medium (mobile phone or TV, for example). cribed as a continuous back and forth between empi- Following the computer-assisted analysis of the

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data, the responses were hand-coded by at least two the presence of media – both media’s benefits and researchers, and then reevaluated by a second team of limitations. But perhaps what students became most researchers who then further organized, analyzed and aware of was their absolute inability to direct their lives wrote up the data by country, by medium and by emo- without media. The depths of the «addiction» that stu- tional response. The findings of both the narrative res- dents reported prompted some to confess that they ponses and the quantitative surveys were released on had learned that they needed to curb their media a dedicated website. habits. Most students doubted they would have much Comunicar, 39, XX, 2012 With the participation of 1,000 people globally, success, but they acknowledged that their reliance on the Unplugged study could not be a representative media was to some degree self-imposed and actually inhibited their ability to mana- ge their lives as fully as they hoped – to make proactive rat- Going without media during «The World Unplugged» study her than reactive choices about work and play. made students more cognizant of the presence of media – There were multiple both media’s benefits and limitations. But perhaps what stu- major findings across coun- tries. Among the top results: dents became most aware of was their absolute inability to 1) Students around the world repeatedly used the lan- direct their lives without media. The depths of the «addic- guage of «addiction» and tion» that students reported prompted some to confess that dependency to speak about their media habits. «Media is they had learned that they needed to curb their media my drug; without it I was lost», said one student from the UK. habits. Most students doubted they would have much suc- «I am an addict. How could I cess, but they acknowledged that their reliance on media survive 24 hours without it?». A student from Argentina was to some degree self-imposed. observed: «Sometimes I felt ‘dead». A student from Slo - vakia simply noted: «I felt sad, lonely and depressed». sampling of students around the world; in the aggrega- 2) A clear majority in every country admitted te the data reflect only a snapshot of possible respon- outright failure of their efforts to go unplugged. The ses to going without media in the 12 universities and in failure rate didn’t appear to relate to the relative the 10 countries that participated. It is worth noting as affluence of the country, or students’ personal access well that the sample size of participating students to a range of devices and technologies. The research varied among universities, as did the size of the entire documented that students failed because of how student populations of the participating universities essential and pervasive digital technologies had beco- from which participants were drawn. Still, despite vast me in their lives. «It was a difficult day …a horrible differences among the participating schools and coun- day», said a student from Chile. «After this, I can’t live tries –geographic, political, religious and economic– without media! I need my social webs, my cell phone, researchers found striking consistencies in the respon- my Mac, my mp3 always!». Students also reported ses of students. The ubiquity and dependence on how desperately bored they were when they were social media and mobile devices, in particular, exten- unplugged. «I literally didn’t know what to do with ded to every university from Uganda to Hong Kong, myself», said one student from the UK. «Going down from the UK to Chile. In their media use students in to the kitchen to pointlessly look in the cupboards this study appear to relate to each other in ways that became a regular routine, as did getting a drink». transcend disparate national origins. 3) Students reported that media –especially their mobile phones– have literally become an extension of 3. Results themselves, integral to their personal identities. Said a Going without media during «The World student from the UK: «Unplugging my ethernet cable Unplugged» study made students more cognizant of feels like turning off a life support system». For many

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students, going without media for 24 hours ripped a feeling of peace and contentment, better communi- back the curtain on their hidden loneliness. «When I cation with close friends and family, and more time to couldn’t communicate with my friends» by mobile do things they had been neglecting. Rarely, but in phone, reported a student from China, «I felt so lonely cases across the globe, students expressed a desire to as if I was in a small cage on an island». And the pro- set aside time to go media-free again in the future. blems for some students went beyond loneliness. 9) Some students commented on the positive qua- Some came to recognize that ‘virtual’ connections had litative differences in even close relationships during been substituting for real ones – their relationship to the period they went unplugged. «I interacted with my Comunicar, 39, XX, 2012 media was one of the closest «friendships» they had. parents more than the usual», reported a student in Wrote a student from Chile: «I felt lonely without Mexico. «I fully heard what they said to me without multimedia. I arrived at the conclusion that media is a being distracted with my BlackBerry. I helped to cook great companion». and even to wash the dishes». A student from the U.S. 4) Students reported that being tethered to digital wrote: «I’ve lived with the same people for three years technology 24/7 is not just a habit, it is essential to the now, they’re my best friends, and I think that this is one way they construct and manage their friendships and of the best days we’ve spent with together. I was able social lives. The leading social media site across all five to really see them, without any distractions, and we continents in the study was Facebook. Students repor- were able to revert to simple pleasures». ted that how they use social media shapes how others think of them and how they think about themselves. 4. Discussion «There is no doubt that Facebook is really high profile The primary value of conducting a «24 hours with- in our daily life», said a student from Hong Kong. out media» assignment is in the increased self-aware- «Everybody uses it to contact other persons, also we ness students gain with regard to the role of media in use it to pay attention to others». their lives. Self-awareness is fundamental to em- 5) Many students said that although they knew powerment – in order to understand how to make res- they could be distracted at times, they hadn’t been fully ponsible use of the Internet, students must first become aware of how much time they committed to social net- aware of their own usage patterns and behaviors. working and how poorly they actually were able to Thus, the assignment addresses the learning objectives multitask. «I usually study and chat or listen to music at of Unit 1 of Module 7 of the UNESCO curriculum by the same time so I won’t be bored and feel asleep», helping teachers understand the Internet usage pat- wrote a student from Lebanon. «But what I mainly terns and interests of students, developing teachers’ realized is that… when you really get off the media ability to help young people use the Internet respon- you realize… how many quality things you can do». sibly, and prompting students to themselves become 6) Students noted they use different communica- more aware of the opportunities, challenges and risks tion tools to reach different types of people. Students the Internet provides. can simultaneously be on multiple communication Module 7, «Internet Opportunities and plat forms, but in different ways: They call their mot- Challenges», opens by stating that «Taking part in the hers, they text and Skype Chat close friends, they information society is essential for citizens of all age Face book with their social groups, they email their groups». It is often assumed that young people –consi- professors and employers. Students consider and sort dered «digital natives» who grew up in a wired world– through all these permutations automatically, but the are fully aware of their own media habits, as well as the implications are real for how they construct their per- benefits and pitfalls of living in an information society. As sonas and social networks. Module 7 notes, this is not the case. Young people, 7) Most students reported that they rarely search while being able to benefit both from the resources avai- for «hard» news at mainstream news sites. Instead they lable on the Internet and the ever-growing roster of inhale, almost unconsciously, the news that is served web-enabled mobile devices, remain a vulnerable up on the sidebar of their email account, on friends’ population. But rather than advocating a protectionist Facebook walls, and on Twitter. Because social media approach, UNESCO’s Curriculum rightly suggests that are increasingly the way students reported getting their «The best way to help them stay out of harm’s way is to news and information, very few students mentioned empower and educate them on how to avoid or mana- any traditional news outlets by name. ge risks related to Internet use» (UNESCO 128). 8) Many students noted some benefits to their The «Unplugged» study has added a global pers- media-free exercise: a sense of liberation or freedom, pective to the growing body of literature on the media

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habits of college students, which includes research on away from them and have them reflect on the conse- the level of student involvement with electronic media quences (Moeller, 2009; NAMLE, 2007; Singh & al., as it relates to leisure activities (Kamalipour, Robinson 2010). A day-without-media exercise enables expe- & Nortman, 1998), an investigation into the relations- riential learning as described by Kolb and Fry (1975). hip between frequency of Facebook use, participation The four-step experiential learning model derived in Facebook activities, and student engagement (Junco, from Lewin (1948), Dewey (1963) and Piaget (1973) R. 2011) and a case study of whether a social media argues that higher involvement leads to better learning. Comunicar, 39, XX, 2012 site designed for students can help students make the Kolb and Fry (1975) proposed that an experience is transition from high school to college (DeAndrea & al., followed by observations of the experience. Such 2011). The «Unplugged» study provided a compre- experiential observations help form abstract concepts, hensive picture of students’ media use because it asked which in turn can be tested in new experiential situa- them to reflect on media broadly defined – from video tions. Similar to Kolb and Fry’s model, the «24 hours games to cell phone use to Facebook visits. without media» project begins with an experiential The U.S. – based «24 hours without media» study exercise. This is followed by a written reflection, began in early 2010 as an assignment to teach students which is used to reinforce key media literacy concepts to be more mindful about their media consumption that can be further strengthened in activities throug- patterns. However, the instructors quickly realized the hout a semester of work. In other words, the 24-hour didactic potential of the visceral experiences the cons- exercise creates a basis upon which students can rela- cious and self-administered media withdrawal provi- te, reflect and analyze subjects and topics introduced ded. Instead of simply hearing a lecture about how in media literacy readings, lectures and discussions. media have influenced society, students experienced An additional value of the exercise is its open- first-hand how media shape their daily behavior and endedness. The exercise as designed requires students access to information. Overnight the experiment to decide when over a preset time period they will go enlightened the students about their media usage. Very for a day without media. That requirement ensures few of the students had previously reflected about that even before the media fast, students have to be their media consumption patterns; after this exercise, reflective about the patterns of their media use in order they expressed a more conscious appreciation of how to determine their personally optimum time for abstai- their media use enabled, determined and influenced ning from media. In «The World Unplugged» study, their own behavior and socio-cultural location. some students prioritized the role of media in facilita- ting their social life, and so avoided conducting their 4. Impact on students and teaching media-free period over a weekend. Other students Educators around the world can reproduce the determined that they needed to use media in their simple «one-day without media» exercise. As the two coursework and outside jobs and so selected a wee- studies discussed in this article suggest, such an exerci- kend 24-hour period. No matter their choice, the fact se heightens students’ awareness of their own media of their being forced to make a conscious decision con- habits and additionally leads to a more deliberate use tributed to the students proactively evaluating media’s and understanding of mediated information and media roles in their lives. The «24 hours without media» technologies. exercise also creates a shared group experience that Instructors face a choice when determining how encourages animated class participation. The common best to educate students about the benefits and cha- experience fosters closer bonds among students, llenges of living in an age of infinite information. which also often inspires more active student engage- Lecturing students about the importance of being ment with the class and each other, an advantage media literate, showing them statistics about how especially for any later class group projects. much time people their age spend on their computers, In an effort to enhance students’ learning beyond phones and other mobile devices, and exposing them the classroom, faculty implementing this exercise may to research about the effects of being constantly «plug- find it useful to encourage student-run media to report ged in» is one delivery method. But research suggests on their peers participating in this project. News cove- that a more effective way of educating and empowe- rage of the exercise can reinforce for students who are ring students is to let them discover these lessons for participating that what they are doing has meaning themselves (Berkeley, 2009). outside their own classroom, and it can communicate A compelling way to get students thinking about to students who are not themselves going «unplugged» how reliant they are on media is to take everything the powerful impact of media on daily lives and work.

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5. Recommendations for teachers and what the impact of their use is on their intellectual, The «24 hours without media» exercise enables social, political and family life. teachers to gauge how their specific population of The «24 hours without media» exercise is appro- young people uses media. Such an exercise provides priate for use in both secondary schools and at colleges both teachers and students with current data (rather seeking to promote critical thinking, media awareness than statistics from some other group at some other and media literacy (The researchers have also consul- time) that can be referenced throughout a semester or ted with middle schools that have adapted the exercise year-long course of study. The «24 hours without for younger students). The exercise can also be used Comunicar, 39, XX, 2012 media» exercise allows students to critically examine across discipline and in all size classes. Journalism their own specific media habits and see how their classes can use it as an introduction to the ways in media-free experience compares to that of their imme- which young people access information in the twenty- diate peers. Because this assignment requires self-exa- first century, the growth of user-generated content and mination and reflection rather than memorization or the changing definition of the term «news». research, it is the experience of these researchers that Commu nication studies courses can use it as a the lessons learned remain with students. starting point for a discussion about how audiences The appeal of the «24 hours without media» exer- process information and increasingly expect to engage cise is in its simplicity. Teachers the world over are in two-way conversations with content producers. always looking for exercises that are easy to explain Political science courses can use it to discuss how and implement, require few resources, take little time changes in technology affect the state of political dis- to complete and produce tangible results. Laying out course and engagement. However and wherever it is the details of the media-free assignment is simple. All used, «24 hours without media» fits well as an intro- students need to know is that they are to refrain from ductory assignment that gets students talking about using any form of media (from mobile phones to the their media use and the role and authority of media in Internet, from radio to television) for one full 24-hour their own environments. Teachers can use lessons period within a designated timeframe, and that they learned from this exercise to broaden their class dis- are to write about their experience immediately after cussions however they see fit. finishing their media-free period. Teachers need not Researchers note that the «24 hours without do any preparation for this assignment beyond articu- media» assignment can be variously adapted to serve lating exactly what they want students to write about specific purposes. Teachers can assign students to in their response essay – usually a mixture of logistics spend more than 24 hours without media, to go of the day, what technologies were missed most and media-free on a specific day, or to only forego certain what kind of emotions were felt during and after the types of media. The assignment can be adapted by exercise. Prior to the exercise, teachers should not asking students to go 24 hours without media and then explain to students why they are being given this immediately afterward asking students to track their assignment, nor should they provide students with any regular media use for 24 hours. Students can also be background (including past students’ experience or asked to repeat the assignment over the course of a news coverage) about the exercise, as student should semester to create a more longitudinal study. Teachers come into this assignment with as few preconceptions can exercise freedom in establishing the parameters of as possible5. the exercise, without considerably diminishing the Beyond the simplicity of the «unplugged» exercise, impact of the project on students or limiting the rather the exercise is also appealing because of its portability: sophisticated comprehension the teachers themselves it can be used in all media environments and in many gain about how their students find, share and expe- classroom settings. The assignment meets students rience media. where they are: if they live in an immersive «broad- As a UK-based student who participated in «The band» environment, then students will likely need to World Unplugged» study said: «I’d actually recom- forego for 24 hours a broad range of media, from mend anyone take part in the challenge, as it heightens mobile and digital technologies, to print and broadcast your awareness to how much we as people rely on ones. If students are in a more limited media environ- media for so many things». Such student reactions to ment, they may only have to forego one or two media the «24 hours without media» exercise make a compe- outlets – for example a mobile phone and the radio. In lling case for such an assignment to become a core part either case, students will emerge from the exercise of any media literacy course in secondary schools and more mindful of how, when and why they use media, universities around the world.

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Acknowledgements (www. kff.org/entmedia/upload/8010.pdf) (05-01-2012). Dr. Susan D. Moeller led the collaborative research for both the «24 HOBBS, R. (2004). A Review of School-Based Initiatives in Media hours without media» and «The World Unplugged» studies. In Literacy Education. American Behavioral Scientist, 48(1), 42-59. addition to co-authors Elia Powers and Jessica Roberts, Michael HOBBS, R. & FROST, R. (2003). Measuring the Acquisition of Me- Koliska, a Ph.D. student also in the Philip Merrill College of dia-Literacy Skills. Reading Research Quarterly, 38(3), 300-355. Journalism, University of Maryland, College Park, MD (USA) (mko- JUNCO, R. (2011). The Relationship between Frequency of Face- [email protected]) was a co-author of this article. Ph.D. students Stine book Use, Participation in Facebook Activities, and Student Enga - Eckert, Sergei Golitsinski and Soo-Kwang Oh, together with other gement. Computers & Education, 58(1), 162-171. KAMALIPOUR, Y.R., ROBINSON, W.L. & NORTMAN, M.L. (1998). Comunicar, 39, XX, 2012 graduate and undergraduate students at the University of Maryland assisted in the analysis of data for «The World Unplugged» study. College Students’ Media Habits: A Pilot Study. (www.eric.ed. - Faculty at the various participating internatio nal universities were gov/ PDFS/ED415564.pdf) (05-01-2012). invaluable in gathering, translating and evaluating the data from KOLB, D.A. & FRY, R. (1975). Toward an Applied Theory of Expe- their schools. riential Learning. In C. COOPER (Ed.), Theories of Group Process. London: John Wiley. LEWIN, K. (1948). Resolving Social Conflicts. Selected Papers on Notes Group Dynamics. New York: Harper & Row. 1 www.withoutmedia.wordpress.com. (12-01-2012). LICOPPE, C. (2004). Connected Presence: the Emergence of a New 2 Universities participating in «The World Unplugged» (2010-11) Repertoire for Managing Social Relationships in a Changing Com- study were as follows: Lead University: University of Maryland, munication Technoscape. Environment and Planning D. So ciety College Park – School of Journalism (USA); American University of and Space, 22(1), 135-156. Beirut – Department of Social/Behavioral Sciences (Lebanon); Bour- LENHART, A., PURCELL, K., SMITH, A. & ZICKUHR, K. (2010). Social ne mouth University – Media School (United Kingdom); Chinese Media & Mobile Internet Use Among Teens and Young Adults. Pew University of Hong Kong – School of Journalism and Commu- Internet & American Life Project. (www.pewinternet. org/~/- nication (China/Hong Kong); Chongqing University – Literature media//Files/Reports/2010/PIP_Social_Media_and_Young_Adults_ and Journalism (China); Hofstra University – School of Commu- Report_Final_with_toplines.pdf) (05-01-2012). nication (USA); Hong Kong Shue Yan University – Department of LIVINGSTONE, S. (2004). Media Literacy and the Challenge of New Journalism and Communication (China/Hong Kong); Makerere Information and Communication Technologies. The Communica - University – Department of Mass Communication (Uganda); Ponti - tion Review, 7(1), 3-14. ficia Universidad Catolica – School of Journalism (Argentina); Pon- MARTENS, H. (2010). Evaluating Media Literacy Education: ti ficia Universidad Católica de Chile – School of Journalism (Chile); Concepts, Theories and Future Directions. The Journal of Media Universidad Iberoamericana – Department of Communica tions Literacy, 2(1). (www.jmle.org/index.php/JMLE/article/view/71) (Me xico); University of St. Cyril and Methodius – Marketing and (30-12-2011). Mass Media (Slovakia). MOELLER, S. (2009). Media Literacy: Helping to Educate the Pu- 3 The template assignment gave to the dozen universities is available blic in a Rapidly Changing World. Workshop based on CIMA in the following link: www.withoutmedia.wordpress. com/ - Reports. (http://cima.ned.org/publications/research-reports/media- about(12-01-2012). lite racy-understanding-news) (05-01-2012). 4 That total number of words is approximate because many of the NAMLE (Ed.) (2007). Core Principles of Media Literacy Educa - students who participated in the global study did not write about tion in the United States. (http://namle.net/publications/core-princi- their experiences in English. ples) (05-01-2012). 5 In recent semesters, professors at some of the participating inter- THE NIELSEN COMPANY (Ed.) (2009). How Teens Use Media: A national universities have assigned students following their own Nielsen Report on the Myths and Realities of Teen Media Trends. «unplugged» exercise to read press coverage about the results of the (http://blog.nielsen.com/nielsenwire/reports/nielsen_howteensuse- two studies discussed here. As the widespread news media interest media_june09.pdf) (05-01-2012). indicates, the results of these two studies have received attention not PEIRCE, C.S. (1955). Abduction and induction. In J. BUCHLER (Ed.), only from academics engaged in media literacy research but from Philosophical Writings of Peirce. New York: Dover. journalists and the digital technology community. PIAGET, J. (1973). To Understand is to Invent. New York: Gross- man Publishers. References PUDDEPHATT, A. (2006). A Guide to Measuring the Impact of Right BERKELEY, L. (2009). Media Education and New Technology: A to Information Programmes: Practical Guidance Note. UNDP. Case Study of Major Curriculum Change within a University Media ROGOW, F. (2004). Shifting From Media to Literacy: One Opinion Degree. Journal of Media Practice, 10 (2&3), 185-197. on the Challenges of Media Literacy Education. American Beha - DE ABREU, B. (2011). Media Literacy, Social Networking, and the vioral Scientist, 48(1), 30-34. Web 2.0. Environment for the K-12 Educator. New York: Peter Lang. SINGH, J. & AL. (2010). International Information and Media Lite- DE ANDREA, D.C. & AL. (2011). Serious Social Media: On the Use racy Survey (IILMS). Washington (DC): UNESCO: IFAP Project of Social Media for Improving Students’ Adjustment to College. The Template. The European Charter for Media Literacy. (www.euro- Internet and Higher Education, 15(1), 15-23 (DOI: 10.1016/j.ihe- medialiteracy.eu/charter.php) (05-01-2012). duc.2011.05.009). STRAUSS, A.L., CORBIN, J.M. & LYNCH, M. (1990). Basics of Qua - DEWEY, J. (1963). Experience and Education. New York: Collier. li tative Research: Grounded Theory Procedures and Techni ques. GLASER, B.G. & STRAUSS, A.L. (1967). Grounded Theory: The Thousand Oaks, CA: Sage. Discovery of Grounded Theory. New York: de Gruyter. THOMAN, E. & JOLLS, T. (2004). Media Literacy. A National HENRY J. KAISER FAMILY FOUNDATION (Ed.) (2010). Generation Priority for a Changing World. American Behavioral Scientist M2: Media in the Lives of 8- to 18-year-olds. Menlo Park, CA. 48(1), 18-29.

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Received: 14-11-2011 / Reviewed: 01-03-2012 Accepted: 28-03-2012 / Published: 01-10-2012 l Samy Tayie, Manisha Pathak-Shelat & Irma Hirsjarvi DOI: 10.3916/C39-2012-02-05 Cairo (Egypt), Wisconsin (USA) & Helsinki (Finland)

Young People’s Interaction with Media in Egypt, India, Finland, Argentina and Kenya

La interacción de los jóvenes con los medios en Egipto, India, Finlandia, Argentina y Kenia ABSTRACT In contemporary information society, finding, evaluating and using information is a key survival skill. Conventional and new media such as libraries, archives, mass media and the Internet serve an important function in society as the sources of information. This chapter will focus on findings from research that was carried out in Egypt, India, Finland, Argentina and Kenya. Based on empirical research, it gives an overview of how young people today use a variety of sources for information seeking and describes the implications of these findings for media literacy programs. The chapter specifically explores young people’s use of new digital and conventional media for information seeking and disseminating. Media diaries were collected from 175 children in Argentina, 100 in Egypt, 160 in India and 144 in Finland by the project researchers. With the help of the Nokia Research Centre we also managed to obtain 48 completed diaries from Kenya. All diaries were collected in the first half of 2010. Some light will also be shed on efforts led by international organizations, especially UNESCO, to foster teacher training in media and information literacy and create worldwide awareness of this competence. RESUMEN En la actual sociedad de la información, encontrar, valorar y utilizar la comunicación es una estrategia fundamental de supervivencia. Los medios tradicionales y nuevos como las bibliotecas, archivos, medios de masas o Internet tie- nen una función crucial para las sociedades como fuentes de información. Este trabajo presenta los resultados de un estudio llevado a cabo en Egipto, India, Finlandia, Argentina y Kenia. Basado en una investigación empírica, ofrece una visión general de cómo los jóvenes de hoy en día utilizan diversas fuentes para la búsqueda de información y cuáles son sus implicaciones para los programas de alfabetización mediática. En concreto se explora cómo los jóve- nes utilizan los medios digitales (nuevos y convencionales) tanto para buscar información como para difundirla. Los investigadores del proyecto recogieron los diarios de medios de comunicación de 175 niños de Argentina, 100 de Egipto, 160 de la India y 144 de Finlandia. Con la ayuda del Nokia Research Centre también pudimos obtener 48 diarios completos de Kenia. Todos los diarios fueron recogidos durante el primer semestre de 2010. Los hallazgos giran en torno a los esfuerzos internacionales, especialmente de la UNESCO, de fomentar la formación docente en alfabetización mediática, creando una conciencia mundial sobre este tipo de alfabetización en los profesores. KEYWORDS / PALABRAS CLAVE Young people, diaries, information providers, media use, new media, media education, Internet, participation. Jóvenes, diarios, proveedores de información, uso de medios de comunicación, nuevos medios de comunicación, educación en medios, Internet, participación.

v Dr. Samy Tayie is Full Professor of the Faculty of Mass Communication at the Cairo University (Egypt) ([email protected]). v Dr. Manisha Pathak-Shelat is Research Scholar in the School of Journalism and Mass Communication at the University of Wisconsin-Madison (USA) ([email protected]) v Dr. Irma Hirsjarvi is an Independent Schoolar and Lecturer at the Open University (Finland) ([email protected]).

Comunicar, n. 39, v. XX, 2012, Scientific Journal of Media Education; ISSN: 1134-3478; pages 53-62 www.comunicarjournal.com 54 Comunicar, 39, XX, 2012 functional to critical literacy. critical to functional from and literacy prosuming continuums from consuming to two as understood be literacy media new that propose They tic view of new media literacy. systema- a offers that mework (2010) Wang literacy, new Varis, of notion this on Based 2010). & -Tor nero (Pérez perspective humanistic a with literacy, information and racy lite digital literacy, audiovisual literacy, classic including ries literacy developed over the past centu all of convergence programs. literacy media to dimensions new added has platforms media new of ment user- is media new generated. The rapid develop on information of amount world, vast the over all a because literacies critical of set additional an require people young among popular different literacies. The new digital media, increasingly nications. Navigating these landscapes requires several commu- oral and material commercial billboards, and signs archives, media, folk media, alternative media, mass libraries, like sources media new and ventional prosuming con- to include landscapes information Our information. information consuming from shift the and flows media global institutions, gate-keeping past of breaking-down the channels, and sources mation infor- of multiplication the with complex increasingly programs. literacy media of now component intrinsic is an literacy considered information that appropriate only is it and order, world new a establish to 1960s as early and communication have been a key focus in efforts as information why is That society. contemporary in val survi- as basic as something and hegemony power, of issues with linked intricately is however, Information, conscious. barely are we which of breathing, like just and using information seems to be an everyday activity cuous, uncomplicated and neutral. Finding, evaluating Introduction 1. ain literacy– mation lized that literacy practices Media educators all over the world have also rea also have world the over all educators Media a is literacy media New becoming is processing and seeking Information inno- deceptively seems «information» term The hn W and Wu Chen, rps a fra- a propose r clual stae patcs A practices. situated culturally are –including media and infor- - - - - Finland is an example of empirical research that can that research empirical of example of an is Academy Finland the by supported Youth participation» in Media Research «Comparative generations. ding prece- the from different distinctly are behavior tion informa- vis a vis practices youth if understand us help education would research media empirical time same the At programs. relevant culturally and successful designing in crucial therefore, they is, process this literacies to bring different what and behavior, seeking information their needs, information people’s young understanding in research empirical of role The vital. also is literacy information to obstacles ethical and cal literacy information politi- cultural, economic, of Understanding programs. designing in consider to factors important they are curriculum) (UNESCO what text a on to bring based meanings own their audiences negotiate active how and participation; and lability avai access, of issues locations; geo-political different in organized are structures information How ticized. and cri heavily been has world the of parts all in curricula practices Eurocentric imposing of practice past The call. a such to Caution responding in workforce. exercised be competitive must a and society civil effective an citizenry, literate a creating towards step necessary a as literacy information promote to grams the pro- interdisciplinary develop urged to governments world’s (2003) Prague in declaration UNESCO ot mda atcpto patcs n or different four in practices participation media Finland, youth understand to in attempted Argentina 2009-11 and India between Egypt, out carried project contribute to meaningful media literacy programs. The Chen, Wu, and Wang (2010). Wang and Wu, Chen, © ISSN: 1134-3478 • e-ISSN: 1988-3293 • Pages 53-62 Pages • 1988-3293 e-ISSN: • 1134-3478 ISSN: - - 55

contexts. This article, based on empirical research of Enghel, 2009) and giving special emphasis to possible media diaries in Egypt, India, Finland, Argentina and visible references to inclusive citizenship (Kabeer, Kenya, gives an overview of how young people in dif- 2005) and overall participation through media. ferent geographic and socio-cultural locations today The children as media users in this study are not engage with a variety of sources for information see- only seen as a «single cultural phenomenon» or as a king and disseminating and what the implications of group audience but also «as a multiple grouping and the findings are for media literacy programs. actors who are shaped by sociocultural differences»

(Kotilainen, Suoninen, Hirsjärvi & Kolomainen, 2011), Comunicar, 39, XX, 2012 2. Methodology whose desires and practices –also in the use of media The idea to collect media diaries as a part of the and the activities connected to it– are in constant Global Comparative Research on Youth Media movement and whose practices are developing. Participation arose at an early international meeting of Furthermore, as Rossanna Reguillo points out (2009), the project. The venue of the YMP project, the political activities should be seen not only as local but Research Centre for Contemporary Culture in the as part of the global changes in children’s media use. University of Jyväskylä, had already put together such When talking about blogging Reguillo states that chil- a collection –«One Day of Media»– in Finland (Kytömäki, Nirkko & Suoninen, 2003). In it, over 1,500 people around The role of empirical research in understanding young peo- the country wrote about their use of media on one particular ple’s information needs, their information seeking behavior, day, November 29th 2001. In and what different literacies they bring to this process is, Finland, a collection of diaries about one winter’s day had therefore, crucial in designing successful and culturally rele- already been published in 2001 «Suomalaisen päivä» vant media education programs. At the same time empirical (The day of a Finn). The idea research would help us understand if youth practices vis a of collecting this kind of data about contemporary media use vis information behavior are distinctly different from the pre- was hovering in the air, as it had also been done elsewhe- ceding generations. «Comparative Research in Youth Media re, like in England by Davit participation» supported by the Academy of Finland is an Gauntlett and Annette Hill (TV-living; Television, Culture example of empirical research that can contribute to mea- and Everyday Life, London 1999). The Finnish «One Day ningful media literacy programs. of Media» project was suc- cessful, and clearly brought up interesting further research questions and rich qualitative data, so it was taken as a dren’s and young people’s «subjective, personal, emo- model for our research project as well. tional everyday matters shape politics» and their We were also able to collect media diaries for this actions through media should be respected as such. exploratory research project from Argentina (N= This means that access through media in vital, also as 175), Egypt (N=100), India (N=160) and Finland part of the learning process of civic citizenship. (N=144) through the project researchers. With the The fluidity of the public and private spheres in help of the Nokia Research Centre we also gathered children’s lives means that there is a need to override in media diaries from Kenya (N=48). All of them the previous idea of the traditional division between were collected in the first half of 2010. We analyzed the rational public and emotional private spheres these texts for expressions of responsible citizenship (Dahlgren, 2006; Kotilainen & Rantala, 2009). The (Kotilainen, Suoninen, Hirsjärvi & Kolo mainen, 2011), media diaries truly show how children have a mixed remembering the inequalities of living conditions and position and modes of participation in all media – but disparities as a background of the analysis (Tufte & also the cultural competency that early access to media

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and the networks with their peer activities offer in a state-run and private media. The Egyptian Radio and world of the converging media (Jenkins, 2006; Television Union, which is a part of the Ministry of Jenkins & al., 2009). Information, supervises radio and television broadcas- The children were simply asked to write down all ting. There are three national TV channels, six local their media uses on one day (April 20th, 2011) from channels and some private TV channels. the moment they woke up until they went to sleep. There are seven national radio networks. Three They were also especially encouraged to mention not government-run publishing houses publish dozens of Comunicar, 39, XX, 2012 only the uses but also to write about the purposes of newspapers and magazines in Arabic, English, French their media use, their thoughts and feelings connected and German. It is estimated that there are more than to these uses and the content. Overall, the writings 600 newspapers and magazines in Egypt (Higher were short, as expected, a maximum of one and half Press Council, 2009). pages of hand-written text. In some schools the given Egypt has a modern film industry which plays a role in the Arab world similar to that of Hollywood in the West. Egyptian films and TV Children use the new media regularly on a daily basis for programs are very popular in Arabic countries. It is estimated specific purposes, such as chatting, searching for information that the mobile phone subscri- and downloading material. Children have also become more bers represents 101% of the population. Some 65% of active and interactive online. The new media have also led homes in Cairo and 40% of homes in rural areas have an to the creation of some common habits of usage among Internet connection, and Web young people regardless of their countries of origin. They access is widely available at Internet cafes in the big cities. even use certain words and items for SMS and Facebook Diaries were written by school children from prepara- that are known to them and, in most cases, unknown to tory schools (12-14 years old) older generations. in Cairo (urban area) and Fayoum (rural area). They were asked detail their media use for April 20th, 2011. task varied from that intended, so some texts were Analysis of the diaries suggests that there were extremely short, consisting only of a few words and a some differences among young people with respect to couple of lines. However, the results proved an exce- their use of the media. Geographical location, age and llent window for the variations in different cultures, gender emerged as important influencing factors. highlighting the modes of media use, the meaning- Younger children were interested in being seen making processes and even the differences in the online, while the older ones were more interested in modes of media participation. downloading material and films from the Internet. In the following pages, the findings of this analysis Also, the children from Cairo used Internet and mobile in different countries will be discussed in relation to phones more often than those from Fayoum, the rural the given task, asking how these results should be read area in which the children used traditional media through the needs of the school curriculum and media (radio, television and newspapers) more than those in education in general. The aim was to get a close pic- Cairo. ture of how media uses are embedded in everyday It was also found that children use media mainly life –minute by minute– in the different cultures of chil- after returning home from school mostly between 8 dren around the age of 14. and 10 pm. Some quotes from the children’s diaries: «I used 3. Egypt the Internet to chat with my friends and to spend time Egypt is the largest country in the Arab world in with them. I also watched television for some time to terms of population with 85 million people, two thirds see serials (a girl from Cairo). of whom are under 25. Egypt has a wide range of • «I used the Internet to do some home-work for

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nearly 2 hours from 8 to 10 pm. It was very useful as were also among the reason for using the Internet. it enabled me to gather a lot of information for an • «I went online to chat with some friends. Some- assignment. The teacher was happy with it» (a girl times I use the mobile phone to go online» (a boy). from Cairo). A boy mentioned that he uses his mobile phone for • «l used the Internet to read the news and to stay games. The mobile does not appear to be a very com- in touch with friends by chatting with them» (a girl mon medium in rural areas. from Cairo). Findings from the diaries have indicated that the

• «I watched a movie on television which was a geographical location was an important factor in deci- Comunicar, 39, XX, 2012 comedian and then I used the Internet for 2 hours ding the young people’s use of the media. It was also from 9 to 11 pm» (a girl from Cairo). vital in deciding the purpose of their media use. Young • «I use the Internet as a dictionary to find out the people from the rural areas, who apparently come meanings of some words. I also used the mobile phone from low-income families, indicated that they used tra- to call my father who works abroad (a girl from Cairo). ditional media such as television, radio and newspa- • «I used the Internet to find information about pers more than those from the urban area (Cairo). the globe and other countries around us» (a boy from Cairo). 4. India • «I read newspapers to know about sports and The diaries show that children give media a very football news. I also like reading magazines» (a boy important place in their lives and consider them of from Cairo). utmost importance for the country’s progress and • «I follow educational programs on television. development. They are very useful. I also like watching religious pro- • «My day starts with media and ends with media» grams on both television and radio. I learn a lot from says an urban girl from Cairo. «When we switch on these programs» (a 14-year-old boy from Cairo). the media, they just open up all the boundaries and The above information suggests that the Internet is limitations imposed on us», she continues. The impor- an important medium for all children in Cairo. They tance of the media in world affairs is not lost on them. all used it on a daily basis in the evening. For children, «The media run this world» (urban boy). the Internet was an important source of information, a These young people see a strong link between medium for fun and entertainment and also a channel media, public awareness, public opinion and progress to meet and chat to their friends. Cairo children hardly of their country. mentioned that they use the other media such as tele- An urban girl explains, «public opinion depends to vision, radio or newspapers. In Fayoum, the children’s a large extent on the press... what is important is use of the media was different. correct, neutral, unbiased reporting. Correct reporting Some quotes from their diaries: depends on the freedom of the press». • «I watch TV every evening as a kind of break Another student highlights the watchdog function while studying» (a boy from Fayoum). of the media. «The government may not like the com- • «I always watch television in the evening. I like mon people to know about its failures and unpopular watching serials and soap operas» (a girl). measures. In such a situation everybody will have to • «I watch television everyday in the evening to keep his/her ears and eyes open to the government know news about foreign people and foreign coun- role and function. They will have to see that the free- tries» (a boy). dom of the press is not curbed and that they get balan- • «I like watching sports programs specially foot- ced and not distorted news». ball news. I also like watching programs on nature and One of the most striking observations from the dia- animals. They are very interesting» (a boy). ries is that in talking about media every child associated • «I like watching films. Yesterday I saw a very media first and foremost with information. They did good French comedy» (a boy). talk about entertainment and making connections • «I like listening to radio especially news pro- through media, but both these functions were seen as grams and songs» (a girl). secondary to information even when their own enter- Newspapers were also mentioned as important tainment-related media use was high. source for news especially human interest news. The «Anything that gives or depicts information is Internet was also mentioned as being used for educa- called media» is the definition advanced by a rural girl. tional purposes, to seek information and do online «Media bring us information about the whole world searches for school homework. Entertainment and fun sitting at our home» says another rural girl. They show

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interest in information on all the three levels – local, for seeking information (an urban boy). national and world. The diaries also show that chil- Internet is mentioned by urban as well as rural stu- dren are interested in a wide range of subjects like dents, more frequently by urban students, but more in politics and civic affairs, terrorism, wild life, health, his- connection with computer use and school projects in tory, science, cooking, cricket and movies. The chil- rural areas while playing games and connecting with dren are aware of the vast variety of media that exist friends and family take precedence in the cities. today and they also know about their potential. Among digital media the mobile phone is the favorite Comunicar, 39, XX, 2012 «If I am watching TV there are channels like and most widely used medium, even among rural chil- Discovery, History Channel, National Geographic, dren but again, it is not the preferred medium for see- Living and Travel etc. and from these channels we get king information. information about various things. For example, about Children show a strong emotional response to old sculpture, monuments, nature and how we face what they see and read. Issues that elicit the strongest problems during a natural disaster, the condition of emotional reaction are terrorism, Indo-Pak relations, economic development, how to survive if you are in a India’s progress and reputation, ill-treatment of jungle, etc.» says an urban boy. women and girls, especially rape and social injustice. Even when many rural and poor children have no Typical emotional triggers are: «Whenever there is a access to computers and Internet, despite their limited depiction of stories on women on news». «When I knowledge and negligible personal exposure, they are watch and hear about cases of rape on television aware of digital media and are fascinated by them. news». «When I watch the Indian team losing in a Young people clearly have their favorites among cricket match». When I read or watch news about the different sources of information and their own rea- any natural calamity where people have died». sons for making their choices. Newspapers and televi- «When I watch news about terrorist attacks or social sion emerge as the most popular sources of general malpractices like female infanticide». A rural girl’s information. Information sharing with parents and anger is visible in her statement: «When media depicts peers is very evident. news about the girl child being born and thrown An urban student says, «I prefer to use print media, away, it makes me very angry. At that time... I feel like it is my addiction. A day does not pass that I don’t pick destroying the TV set». up the newspaper. It helps me to compete in this big Children show acute awareness of the risks and world. It also helps me to answer some general know- harm associated with the media and problems with ledge questions if I take part in debate». inaccurate or unbalanced information they might «In a country like India where regional languages receive from them. are equally important, magazines and newspapers in «But basically I don’t like the Internet. Children regional languages play a significant role in informing play violent games and misuse it in many ways. people about the events and happenings in India and Children sit for long hours in front of a screen and then the world,» stresses another student. it damages their eyesight, health and mental capabili- «Books are an ocean of knowledge; once we learn ties as well,» says an urban student. Both rural and how to swim we can search and get knowledge about urban students point out that sometimes exaggeration various mysterious unknown forces of nature. Even in in the transmission of information creates panic and my free time I prefer to watch the newspaper and I also spoils India’s reputation in the world. An urban mean that I ‘watch’ the newspaper – its headlines and student cautions with an example: «There are met- pictures, and I only read the topics which actually inte- hods for making bombs and if child has opened that rest me, though I have to admit that the newspaper website then what can be done?». habit was forced on me by my parents, as advised by Despite their strong emotional engagement there is my teachers. I must agree that whenever I take part in little evidence of production, information dissemina- quizzes or competitions, the information I gained tion or creative participation in media, and this raises through books and newspapers has helped me a lot questions about structural, infrastructural and policy- and it increases my vocabulary too,» says an urban girl. level limitations. The counterargument to this view is «I would prefer television only because we can listen and watch 5. Finland news that we can’t do through newspapers or radio». The diaries of the Finnish schoolchildren empha- Some students also mention that the high level of illite- size the meaning of good access to all media due to racy in India makes television a more suitable medium factors such as the school system, libraries, the extent

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of mobile phone usage, state support for literature and reading entertainment news; yet another person had magazines and the media environment as a whole. been for cosmetic surgery and there was a big story Therefore, it is no wonder that the texts written by the about it across several pages. Zip, away that page young people repeatedly brought up interesting details goes. From my bed I grabbed my phone – it was such as the children’s own disbelief at the amount of obviously Nokia. No news, nobody had called, either. media they themselves use in a day. Media access was After a shower I checked quickly if there was anyone easy at home, in school and via the mobile phone, and on Messenger and for any emails in my Hotmail inbox there were very few if any restrictions on their use. So (a girl). Comunicar, 39, XX, 2012 the children were using media almost all day long, The global aspect of media came up in several with media use of more than 5 hours per day quite ways. New media in particular helps to cross borders, common: and the influences of the other cultures were obviously • I have used the Internet daily between 10.00 easier to absorb. Furthermore language barriers (espe- and 23.00 with breaks of a couple of minutes or hours. cially in English) were lowered: The pages I have used are, for example: DevianArt.com, One - m a n g a . c o m, manga Fox. com, Sangatsu manga, Aniki forun, They need to be online, to communicate with their peers, to Kupoli, Wikipedia, Google (a girl). consult information, to have fun, all these activities are inte- As media are a natural part grated into their lives as a whole. But the question remains of their daily lives it has be - come routine, which the chil- in our paper about whether these young people have linked dren were aware of when char- ting their actual use of media. use of media to media education. No one has told them of Also apparent was the social nature of particular the importance of being creative or critical in their use of media: children were connec- media, a finding that urges us to prioritize the integration of ted to friends and relatives through irc-gallery, Facebook, media education in all educational programs. Youtube and Messenger, and so on, often simultaneously: • Messenger is an impor- tant media for me, because I live far away from my • I read books at school and sent some messages friends so we can chat and I can hear what’s going on. to my friends. After school I read the local newspaper, Then I call and send text messages to my friend and mainly because me and my friend had been intervie- we put pictures from his computer onto my flash drive. wed in the football supplement. I turned on the com- We went to my friend’s place with another friend of puter and went to picture gallery, then went to mine and watched the news (a girl). Messenger and Skype. I talked for a moment with my The simultaneous and multiple uses of media sister through Skype, she is an exchange student in were common: using mobile both for contacting others South Korea (a girl). and listening to music, and using social media and • The biggest news was about the volcano in following the news at the same time was typical: Iceland and the ash cloud that is spreading and its con- • It is fun to do everything with the computer and sequences. In connection to that I joined the «Send the I use it for programming games, editing pictures, com- Foreign Ash Clouds Back Abroad» [an anti-racist munication (picture gallery and Messenger), having humor group] on Facebook (unknown). fun (games), listening music, using Internet and wat- • I used media today when I watched Russian ching movies (a boy). news – I have lot of friends abroad so I sometimes use • No new comments on picture gallery, nothing the computer to talk to them on Messenger where I new in Facebook. I clicked on the web pages of the can use webcam (a boy). afternoon newspaper. The news did not interest me One of the consequences of the global perspecti- much, about the volcano eruption that had already ve is the awareness of world issues – a theme that been talked about since last Thursday. So I ended up came up among children from all countries. In Fin -

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land, media use for social needs clearly outweigh the and to look at Amazon and the best buys (a boy). political ones, but there were plenty of comments on For the children living in an urban area the mobile contemporary issues: phone is understandably a tool for the social relations, • Later on in the evening I watched TV for a not only with friends but also family and relatives: moment, and just before writing this diary I read a • I also use the regular telephone, to call my book about boys in Afghanistan. It made me think. I grandparents because they had been to the doctor and realized that what is common for me is unfamiliar to I wanted to know how they were. I also called a friend Comunicar, 39, XX, 2012 millions of others. I feel privileged (unknown, Finland, in another city – I do it once a week. It is a need I have 139). because she is a lot of fun and we have two very dif- ferent lives (a boy). 6. Argentina • I used my cell phone with my mother because The strong expressions were also noted in the res- I can talk to my mum for free and I texted a friend ponses from children in Argentina – but in a different because there was something I needed to tell her. way. It may even be said that the overall impression of Then I used the regular phone to call a friend and tell the responses was that they were rather emotional. In her about the meeting we had in the student union. I used the computer because I use it every day to chat and to enter Facebook (a girl). At the present time, a wide range of initiatives are being • Before falling asleep, I turned on the TV to see a film carried out worldwide to promote media and information and I sent messages to my brot- her who is living in another literacy, in particular UNESCO’s teacher training curricu- province. I felt much better lum. It was created by a group of experts with the help and when I communicated with him, because I missed him a support of UNESCO and is an initiative that should be sup- lot. The media I most use is the cell phone (a girl). ported worldwide. Among Argentine children the mobile was a central tool for media use. Compared to the Finnish media diaries where multiple uses of media the diaries media was even seen as a good friend filling were common, children in rural areas in particular an emptiness, preventing loneliness or boredom, or made multiple use of a single medium, the mobile giving life to the moments when real friends are not phone. available: • Most of the media I used were fun and made 7. Kenya me feel good; I spent several great moments with As in other countries, the children acknowledged them, except for the newspapers that made me sad the importance of media as a worldwide phenome- (girl, Argentina). non. The main role of the media was seen as educa- • When I use the media to communicate with ting and informative. The news is read carefully and friends I never feel alone. I always feel the company of commented on thoughtfully in the diaries. Radio is cle- my friends. I feel happy. I used the media alone. And arly the most important media device for children I talk with my friends about what is in the media if along with newspapers, but the mobile phone was something really important happens. Media are very also mentioned as a tool for following the news. This important for me because it is what I do most of the need to keep up with the news comes up constantly; day (a girl). not just the need to know what is happening in their • When I came back from school, I used the area but also globally. phone a lot because it was good company while I was • Before starting the daily work I have to know alone at home. I sent text messages, I turned on what is happening in our country and around the Messenger to chat, and I entered Facebook and world… So I turn on the radio…I was happy with Twitter. I also used the Internet to check my emails Citizen FM and their good work. You are really hel-

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ping the youth to know what to do at the right time (a Argentina the mobile phone was the vital medium in girl). town and country. • I like listening to the radio because it enables me Children use the new media regularly on a daily to know more about our country (a girl). basis for specific purposes, such as chatting, searching • Listening [to the radio] helps – It encourages for information and downloading material. Children people to know what is happening worldwide (a boy). have also become more active and interactive online. The children express how they learn and critique The new media have also led to the creation of politics and culture through the media, and describe some common habits of usage among young people Comunicar, 39, XX, 2012 the multiple uses of the media, and their role in society. regardless of their countries of origin. They even use • The most interesting is Afro-Cinema. I like it certain words and items for SMS and Facebook that because I have to know what is happening in other are known to them and, in most cases, unknown to countries e.g. Nigeria (a girl). older generations. • The Kiss FM teaches us how to take care of Though the new media have brought many bene- ourselves. It makes us relax. Kiss FM educated the fits, previous research suggests that the Internet and learner. This channel gives jobs to the jobless (a girl). the mobile phone may harm children (Sonia Living - • In my leisure time, I like to read the newspapers stone & al., 2006: 54-55), which urgently requires about chapter six of the harmonized draft constitution media literacy education to be implemented especially of Kenya, in which part three speaks about human in countries with a lower level of media literacy edu- rights and the gender commission (a girl). cation such as Egypt and India. • When I was on the way…I was with a crowd Children nowadays are heavy users of new of people with the same newspaper and they were media. They are also more participatory and interacti- advertising it. I was interested in it and I borrowed one ve than before. As suggested by Kotilainen (2010: 81- to have a look. I was looking ahead. I got somewhere 82) children’s citizenship can be strengthened by civic and I saw a lot of children reading a poem. That poem media education. was very interesting and it was about «Education is the Research findings show us that there is a clear divi- key of life» (a girl). de in media use between young people from urban As the previous quotes show, the use of media is a and rural areas. Both of these young collectives consi- natural part of everyday life, and the sense of commu- der the media to be attractive but not all can access nality is strong in the use of the media. The strong them. The young living n rural areas are limited to tra- women’s movement in Africa was frequently acknow- ditional media, although the mobile phone is used to ledged by the children, and issues related to women’s access Internet and other services. This means, that rights were followed carefully. the mobile phone could help to close this gap between • I heard [from a radio] shocking news about the the urban and rural young. brave girl...The same day and date and time I heard Children and young people, especially in Kenya, about the woman who got burnt (a girl). have a need to know what’s happening in their Overall in Kenya as in India, reflecting on the country, but also in the world, a finding that shows the social questions related to the media was a significant interest of young people in current events. part of the media diaries. They speak of shared social The emotions linked to media use and consump- discourse how social issues affect everyday practices at tion is also a fact to keep in mind: they need to be onli- school and at home. ne, to communicate with their peers, to consult infor- mation, to have fun, all these activities are integrated 8. Conclusion into their lives as a whole. An analysis may conclude that the new media, But the question remains in our paper about whet- Internet and the mobile phone, were the main infor- her these young people have linked use of media to mation providers for young people, as was common in media education. No one has told them of the impor- all countries. At the same time, there were some diffe- tance of being creative or critical in their use of media, rences among countries. India and Egypt, for instance, a finding that urges us to prioritize the integration of were similar to some extent, with respect to the use media education in all educational programs. These children made of the traditional media in rural areas. young people are using all these new media, they are There were some similarities among people who live consulting all this information but they have no educa- in rural areas in all countries in terms of the media tional spaces where they can reflect on their own use used, and not merely the new media, while in of media, and for this reason, they need media literacy

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more than ever. This media literacy should take into and Applications. Orlando, Florida, USA. account different contributions from around the DAHLGREN, P. (2006). Doing Citizenship. The Cultural Origins of world; critical perspective (Kellner, 2007), consider Ci vic Agency in the Public Sphere. European Journal of Cultural Studies, 9, 3, 267-286. varied contexts (Gutiérrez & Tyner, 2012) and the in- GUTIÉRREZ, A. & TYNER, K. (2012). Media Literacy in Multiple ter national efforts to develop media education (Agua - Contexts. Comunicar, 38, 10-12. (DOI: 10.3916/C38-2012-02-00). ded, 2011). JENKINS, H. & AL. (2009). Confronting the Challenges of Par ti - st At the present time, a wide range of initiatives are cipatory Culture: Media Education for the 21 Century. Chicago: MacArthur Foundation. An Occasional Paper on Digital Media and Comunicar, 39, XX, 2012 being carried out worldwide to promote media and Learning. (www.digitallearning.macfound.org) (15-01-2012). information literacy, in particular UNESCO’s teacher KELLNER, D. & SHARE, J. (2007). Critical Media Literacy, Demo- training curriculum. It was created by a group of cracy, and the Reconstruction of Education. In D. MACEDO & S.R. experts with the help and support of UNESCO and is STEINBERG (Eds.), Media Literacy: A Reader (pp. 3-23). New an initiative that should be supported worldwide, York: Peter Lang Publishing. KOTILAINEN, S., SUONINEN, A., HIRSJÄRVI, I. & KOLOMAINEN, S. following its presentation in Fez () in May (2011). Youngster’s Expressions of Responsible Citizenship through 2011. This curriculum should be taken as mentoring Media Diaries. In C.V. FEILITZEN, U. CARLSON & C. BUCHT (EDS.), for teachers being trained in different countries. We New Questions, New Insights, New Approaches. Contributions to also need the collaboration of policy makers as well as the Research Forum at the World Summit on Media for Children and Youth 2010 (pp. 213-222). Göteborg: Nordicom: The Inter- ministries of education in different countries in order to national Clearinghouse on Children, Youth and Media. foster the process of teacher training. KOTILAINEN, S. & SOL-BRITT, A.G. (2010). Media Literacy Edu ca - Other international organizations such as the Aca- tion: Nordic Perspective. Göteborg: Nordicom: University of Go - demy of Finland and Mentor Association are also tenburg. involved in this kind of activity. The Mentor Associa - KYTÖMÄKI, J., NIRKKO, J. & SUONINEN, A. (Eds.) (2003). Yksi päivä mediaa. Suomalaisen Kirjallisuuden Seura: Helsinki. tion is promoting highly ambitions programs for tea- LIVINGSTONE, S. & HAGRAVE, A.M. (2006). Harmful to Children? cher training in the Arab world and Latin America, Drawing Conclusions from Empirical Research on Media Effects. In and supports initiatives to raise awareness of the value U. CARLSON & C.V. FEILITZEN (Eds.), In the Service of Young and importance of media and information literacy. People.The International Clearinghouse on Children, Youth and Media (pp. 49-76). Göteborg: Nordicom. PÉREZ-TORNERO, J. & VARIS, T. (2010). Media Literacy and New References Humanism. Moscow: UNESCO, Institute for Information Tech - AGUADED, J.I. (2011). Media Education: An International Un - no logies in Education. stoppable Phenomenon UN, Europe and Spain Support for Edu- REGUILLO, R. (2009). The Warrior’s Code? Youth, Communica- communication. Comunicar, 37, 7-8. (DOI: 10.3916/C37-2011- tion and Social Change. In T. TUFTE & F. ENGHEL (Eds.), Youth 01-0). Engaging with the World. Media, Communication and Social CHEN, D. , WU, J., & WAN, Y. (2010). Deconstructing New Media: Change. The International Clearinghouse on Children, Youth and From Com puter Literacy to New Media Literacy. Inter national Media at Nordicom (pp. 21-42). Göteborg: University of Gothen- Con ference on Education and Information Systems, Tech nologies burg.

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© ISSN: 1134-3478 • e-ISSN: 1988-3293 64 Comunicar, 39, XX, 2012

© ISSN: 1134-3478 • e-ISSN: 1988-3293 DOSSIER

Received: 02-03-2012 / Reviewed: 17-03-2012 Accepted: 28-03-2012 / Published: 01-10-2012 l Santiago Tejedor & Cristina Pulido Barcelona (Spain) DOI: 10.3916/C39-2012-02-06

Challenges and Risks of Internet Use by Children. How to Empower Minors?

Retos y riesgos del uso de Internet por parte de los menores. ¿Cómo empoderarlos?

ABSTRACT The aim of this paper is to reflect critically, using the latest data taken from reports, research, publications and other sources, on how to empower children in their daily Internet browsing given current online risks. These risks faced by children are a real concern for teachers, families and researchers and this article will focus on analyzing those online risks which produce the most emotional distress for children, namely grooming and cyberbullying. The use of the Internet, and the ease with which information or situations can be seen on it, has broken the social taboos asso- ciated with the risks that children are exposed to. Data such as 44% of children in Spain having felt sexually harassed on the Internet at any time in 2002, or 20% of U.S. children suffering cyberbullying according to a survey of 4,400 students in 2010, indicates the severity of the problem. Therefore, as stated in UNESCO’s MIL Curriculum for Teachers (Media and Information Literacy), it is necessary to work on the responsible use of the Internet by children and to empower them to reduce the possibility of them becoming future victims or bullies. At the end of the article we will develop a list of recommendations to be considered in the design of educational activities focused on the cri- tical training of the minor’s use of the Internet. RESUMEN El objetivo de este artículo es reflexionar críticamente, a partir de una selección de últimos informes, investigaciones, publicaciones y otras fuentes, sobre las orientaciones de cómo «empoderar» a los y las menores frente a los riesgos on-line actuales. Entre los diferentes riesgos quisiéramos destacar los que más violencia emocional producen; las situaciones de «grooming» o ciberacoso, cada vez más visibles y urgentes de prevenir conjuntamente. El uso de Internet y la facilidad de visibilizar cualquier información o situación ha permitido romper el tabú social respecto a estos riesgos. Datos como el que el 44% de menores en España se había sentido acosado sexualmente en Internet en alguna ocasión en el 2002, o el que el 20% de niños en Estados Unidos sufría ciberacoso, según una encuesta realizada a 4.400 estudiantes en el 2010, nos indican la gravedad de la problemática. Por ello, tal y como se recoge en el Currículum MIL de la UNESCO para profesores (Media and Information Literacy), es necesario trabajar el uso responsable de Internet por parte de los y las menores, para empoderarlos evitando que puedan convertirse en futuras víctimas o acosadores. A partir de los riesgos reales que pueden padecer, así como las respuestas científicas y sociales que se han dado al respecto, elaboraremos una serie de recomendaciones a tener en cuenta en el diseño de actividades educativas enfocadas a la capacitación crítica de los y las menores en cuanto su uso de Internet. KEYWORDS / PALABRAS CLAVE Children, Internet, cyberbullying, grooming, critical thinking, media literacy, information literacy, empowerment. Menores, Internet, ciberacoso, grooming, alfabetización informacional, pensamiento crítico, alfabetización mediáti- ca, empoderamiento.

v Dr. Santiago Tejedor-Calvo is Professor in the Departament of Journalism and Communication Sciences of the Faculty of Communication at the Autonomous University of Barcelona (Spain) ([email protected]). v Dr. Cristina Pulido-Rodríguez is Postdoctoral Researcher in Journalism and Communication Sciences of the Faculty of Communication at the Autonomous University of Barcelona (Spain) ([email protected]).

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1. Introduction research paper, we must emphasize that the data por- UNESCO’s MIL Curriculum for Teachers gives trays a scenario replete with interrogatives. At the special importance to reflecting on the opportunities, same time, it demands the design, systemization and risks and challenges the Internet presents, and creation of mechanisms (methods, materials, discus- currently offers, with respect to minors. With this in sion areas) that contribute to improving the use that mind, the document places particular emphasis on the minors make of the Internet, the role of teachers in the importance, both for children themselves and for tea- awareness and learning process and the overall oppor- Comunicar, 39, XX, 2012 chers, of understanding and reflecting on the concepts tunities that cyberspace offers. and characteristics that define the Internet and espe- In the Spanish context, according to figures from cially Web 2.0 applications and everything associated the National Institute of Statistics (Spain), 70% of with it. Similarly, the curriculum emphasizes the minors between the ages of 0 and14 use a computer importance of educational processes as key elements and have access to the Internet at home, 52% of which in the apprehension and assimilation by minors of the invest a minimum of five hours a week surfing the risks and opportunities offered by cyberspace; hence, Internet. More recent studies by Bringué, Sábada and special emphasis on the need (perhaps, urgency) for Tolsa (2011) establish that 97% of the homes where teachers to gain as much knowledge as possible on the children between the ages of 10-18 own a computer, wide and varied terminology and trends of minors, as 82% are connected to the Internet. To that informa- well as their user habits, while on the Internet. tion must be added that prior to turning ten, 71% of Teachers also need education in the area of legislation children claim to have had «experiences» in cyberspa- and rights. They need to find out about the main agree - ce. The same report establishes that most minors ments, declarations, white papers and other docu- spend more than an hour a day on the Internet while ments of national and international importance on the 38% claim that during the weekend the time they subject. According to Wilson, Grizzle, Tuazon, spend on the Internet exceeds two hours a day. Akyempong and Cheung (2011: 128), «Children and The place where minors spend time on the Inter - young people are often well acquainted with its appli- net is equally important insofar as the «where» and cations and can benefit from its use tremendously, but «with whom» is established as these factors condition they are also vulnerable. Risks and threats accompany the on-line content consulted. In this respect, the same this positive development, often in parallel to those that study indicates that 89% of Spanish adolescents surf already exist in the offline world. […] The best way to the web at home. And of these, one in every three tee- help them stay out of harm’s way is to empower and nagers has the computer in their bedroom, which is a educate them on how to avoid or manage risks related crucially important factor as it limits the supervision to Internet use». that adults (parents, tutors and guardians) may exercise These objectives are set out in detail in two work over their children. 21% have the computer in the units (Unit 1: Young people in the virtual world, Unit living room. According to the data in the report, only 2: Challenges and Risks in the virtual world) which 15% of homes with children aged between 10 and 18 propose an exhaustive work of conceptual reflection have a laptop. The report adds that 29.4% consult the on Web 2.0, the main usage habits of minors on the Internet at a friend’s house; 28.5% at school; 24.4% at Internet, children’s rights and other international docu- a family member’s house and 10.2% at a cybercafé. ments related to issues involving cyberspace, among Finally, it is interesting to note that 86.5% of Spanish other topics. The learning objectives, according to the adolescents that use the Internet are alone in front of curriculum developed by UNESCO, focus on guaran- the computer. Shared use of a computer with friends teeing that the teacher is able to understand general is 42.9%; with siblings 26.2%; with mothers 17.7% patterns of behavior as well as the interests of children and with fathers 15.8%. The results of the report esta- when they browse online. Furthermore, it attaches blish that close to 45% of minors recognize that their particular importance to the teacher’s ability to develop parents ask them about their activity while on the independently educational methods and tools to gene- Internet. For their part, more than half of students bet- rate basic resources for children encouraging the res- ween the ages of 10 and 18 use a computer and the ponsible use of the Internet as well as raise awareness Internet as a support for their schoolwork. The pre- of the opportunities, challenges and risks posed by the sence in social networks is especially interesting due to on-line scenario. their reach and rapid growth. In the Spanish context, With respect to the objectives of these two units according to the findings of Bringué, Sábada and of the curriculum, and to the proposals set out in this Tolsa (2011), 70% of users between the ages of 10

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and 18 are present in a social network, being Tuenti minors to dedicate their leisure time to surfing the (three out of five consider it their favorite) and Internet. It thus establishes an increase in the time Facebook (one in every five has an account) the more dedicated to cyberspace in detriment to other leisure popular choices. The study also introduces relative activities which previously had been analogue in natu- data with respect to the sensitivity of minors in terms of re. Therefore, by virtue of the percentages indicated in the risks associated with the Internet. It seems relevant the table above, it is possible to identify different work that one in every five users between the ages of 10 and areas within the context of the use of the Internet by

18 believes that they can upload any video image on younger audiences. Comunicar, 39, XX, 2012 the Internet. To this information can be added equally In all cases, the figure and role of the teacher is disturbing data that shows that 10% of minors surve- crucial in order for minors to attain a critical, analytical yed have admitted to using the Internet to do harm to and qualitative use of the Internet. This set of goals a peer. interconnects with the main objectives established in According to the study carried out by Bringué and the curriculum of UNESCO with respect to minors Sábada (2008) during which 25,000 children be - and the use of the Internet. Finally, taking into consi- tween the ages of 6 and 18 were surveyed from deration these aims or trains of thought, we can list the Argentina, Brazil, Chile, Colombia, Mexico, Peru and following points to consider: Venezuela, 46% of the children affirmed that their • Conceptual reflection. There is a need to iden- parents only asked them what they did while surfing tify and establish the scope of the main concepts intro- the Internet. On the other hand, 36% indicated that duced by the Internet, as well as their implications, their parents «do nothing» while 27% replied that their parents make it a point to «take a look» at them while they surf the Web on a regular basis. The study esta- blishes that only 9% of those chil- dren surveyed Table 1: Adolescent activities on the Internet (2006). replied that their parents «do something together» with them while 5% connections and defining characteristics. This is ulti- said that their parents look at their emails or check the mately a necessary challenge in order to have teachers sites the children have visited. Furthermore, within the capable of dealing with the Web 2.0 scenario, and the Latin-American context, the study reveals that 45% of Internet in general, in a solvent and autonomous way. minors interviewed between the ages of 6 and 9 pre- Similarly, teachers must know the content of the main fer the Internet over television and that, among the agreements, treaties, declarations and other docu- most valued activities, are sending emails, virtual «mee- ments, international or national, and have contributed tings» and conversations in real time. The possibility of to the legislation and / or regulation of questions con- «having fun alone or with others» at a distance is also cerning the presence of children in cyberspace and the highly valued by the children surveyed. In the North potential uses they make of it. Teachers must be able American context, a study on the use of the Internet by to grasp the possibilities of the Internet in their daily adolescents establishes that leisure (movies, TV series, work, applying it in the early stages of investigation, music etc.), the search of information and receiving preparation of teaching materials, creation of e-activi- instant messages constitute the most popular activities ties etc. on the Web. The following table, taken from the • Establishing mechanisms of mediation in the «Pew Questionnaire on the Internet and American life consulting process. The characteristics of the Internet, for parents and teens, 2006», allows us to verify this tied to the uses that children make of it, call for the cre- type of activity in cyberspace. ation and application of mechanisms that guarantee, The above table shows the growing tendency of through mediation, the use that children make of the

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Internet. This raises the need to reflect on the most fore necessary to train teachers in how to empower appropriate ways in order to achieve complete digital children to face these challenges and risks. media literacy among these users. The aim of the literature analysis is to offer appro- • Track design for autonomous learning. The priate recommendations to teachers to facilitate their changing nature of the Internet calls for the design of educational tasks in this subject. The following results strategies and spaces (especially virtual) that reinforces are reported: the definition of cyberbullying and ‘groo- the autonomous training of teachers in the aspects ming’, data on its prevalence in Spain, Europe and the Comunicar, 39, XX, 2012 associated with the Internet and childhood. United States and, finally, a selection of scientific and • Application of transversal and ongoing issues. social recommendations are made with respect to the The conceiving and design of the curriculum should empowerment of children due to the challenges and include a transversal focus that strengthens the presen- risks that daily on-line contact brings. ce of elements directed at all times at stimulating criti- cal reflection on the relation between the Internet and 3.1. Understanding current risks and challenges: children. This continuity will mean that the treatment Prevalence of grooming and cyberbullying of internet content with respect to children will not be Bullying is defined by harassment between peers. relegated to a meaningless section of this study. When it is measured by on-line interaction it is known as cyberbullying. According to one of the latest publi- 2. Method and Materials cations (Law, Shapka, Hymel, Olson & Waterhouse, Keeping in mind everything said thus far, this paper 2012), both offline and on-line harassment are similar, strives to carry out a systematic study and analysis of although differences do exist between the process and the most relevant documentation on children and the the consequences. The authors state that in offline Internet. We proceed to compile and offer a selection harassment situations the roles are more marked: one of approaches and proposals that researchers, experts party perpetrates the aggression while the other suffers and theorists, especially in the Spanish and internatio- its consequences. Some go to the defense of the victim nal contexts, have presented on this topic, to contrast while others support the one who harasses. On the their views with the focus and proposals included in other hand, as Law’s research (2012) indicates, these the curriculum of UNESCO. roles are not as defined in on-line interactions. The The results presented below are the fruits of a lite- possibility of reacting to harassing messages received rature analysis undertaken on international scientific via Facebook, or other social websites, by posting simi- publications of impact, as well as reports on research lar negative comments on the profile of the harasser, related to the topic and on expert social organizations. allows cyberbullying to become interpersonal violence The choice of material is based mainly on contribu- turning it into reciprocal cyber-aggression. tions related to the risks of «grooming» and «cyberbull- In recent research from the US, from a sample ying» and on recommendations on how to empower consisting of 4,400 students aged between 11 and 18, children and lower the risks they face on the Internet. 20% acknowledged having been the victim of cyber- These results are contrasted with the orientation pro- bullying while 10% admitted to having been both bully vided in the MIL Curriculum in order to draw perti- and bullied (Hinduja & Patchin, 2010). nent conclusions and prepare future lines of work in In Spain, according to selected data (Garmendia, this field. Garitaonandia, Martínez & Casado, 2011), 16% of minors between the ages of 9 and 16, claimed to have 3. Results suffered from bullying both offline and on-line. One of Among the eight risks identified in the MIL Curri - the disturbing facts is the ignorance of parents; 67% of culum of UNESCO, two that we consider to be of the guardians of children who had received nasty or hurt- greatest social concern present today have been selec- ful messages claimed that their children had not recei- ted, namely grooming and cyberbullying. Both risks, ved such messages, thereby ignoring the reality expe- indeed threats, generate a negative impact on the emo- rienced by their sons and daughters. In Europe, 19% tional development of children. of children aged between 9 and 16 said they had Two of the three major themes to work on in the received such comments in the previous 12 months Unit of «Challenges and Risks in the virtual world» are (Lobe, Livingstone, Ólafsson, & Vodeb, 2011). 1) the work of understanding the challenges and risks This risk, harassment between peers in the way of of Internet use by children and 2) their empowerment on-line interactions, can have a very negative impact through the responsible use of the Internet. It is there- on the emotional development of children; depression,

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low self-esteem, and in extreme cases suicide, as evi- tantial difference in the percentage of children who denced by the Jokin case in 2003 or, more recently, have felt sexually harassed on the Web. On the one the case of Phoebe Prince in 2010. hand, according to one report, 9% of Spanish children Most worrying in recent years is detecting, in between 11 and 16 said they had received sexual mes- accordance with the chosen data, the increase in the sages (Garmendia & al., 2011). On the other hand, in number of cases of cyberbullying. This in turn leads us the other report, it noted that 44% of Spanish children to consider the urgent need to train teachers and edu- had felt sexually harassed on the Internet at any given cators on this subject. Thomas Ryan (2011) claims that time, within which 11% admitted to having been vic- Comunicar, 39, XX, 2012 teachers who are participating in his research calling tim on several occasions (ACPI / PROTEGELES, for the inclusion of cyberbullying as a subject in higher 2002). This disparity of percentages indicates the education. It also appears that the majority of partici- need to design specific research on this type of risk to pating teachers identifies these situations and tries to better the understanding of its prevalence in Spain. find solutions in some cases, but recognize that they do The publication of data on cyberbullying and online not know how to manage it properly. grooming clearly demonstrates how both risks are pre- The second group of risks chosen is grooming. This con- cept refers to the interactions carried out prior to sexual abuse on the part of the preda- The acquisition of skills related to media literacy and tor to gain the trust of the informational training is essential for their education in a minor and obtain a date for a sexual en counter which gene- constantly changing world. The inclusion of a specific unit rally ends in abuse (Kier- kegaard, 2008; McAlinden, of content related to on-line risks in the MIL Curriculum is 2006). The grooming is preva- considered positive since it is one of the demands of lent both off and on-line. One of the myths to overcome is teacher training. that on-line grooming is only perpetrated by strangers while, in fact, in most cases, it is per- petrated by people known to the victims, as in the case of sexual abuse (Bolen, sent in the lives of children. What unites all resear- 2003). chers is the need to understand this reality on a deeper In recent years, the increase in these interactions in level and the best way to address it. According to the cyberspace has led the European Parliament to debate authors, we must avoid alarmist speeches and promote the importance of including on-line grooming as a positive Internet use among minors. The authors coin- crime against children. Thus, in the recent European cide in valuing the use of the media for the benefits it Directive (2011), on-line grooming was added as a cri- brings to children in terms of their learning and deve- minal offense, among other punitive measures, to pro- lopment. But they point out the importance of promo- tect minors from sexual abuse, while promoting incre- ting discerning attitudes and prevention when dealing ased investment in prevention programs as well. with the media, not only limited to children but also In the United States, according to data published among the community as a whole, with particular in 2006, the percentage of soliciting sex on-line (inclu- reference to educators and families (Anastasiades & ding grooming) dropped from 19% in the year 2000 to Vitalaki, 2011; Livingstone & Helsper, 2010; Oliver, 13% in 2005. However, aggressively soliciting sex on- Soler & Flecha, 2009; Pérez-Tornero & Varis, 2010; line from minors rose from 4% in 2000 to 7% in 2005 UNICEF Innocenti Research Centre, 2011; Wolak, (Finkelhor, Wolak & Mitchell, 2006). In Europe 15% Finkelhor, Mitchell, & Ybarra, 2008). of children between the ages of 11 and16 say they have seen or received sexual messages online in the 3.2. Recommendations for empowering children in last 12 months (Livingstone, Haddon, Görzig & Ólaf- their responsible use of the Internet sson, 2011). Empowering children against the risks associated In Spain there are two reports that show a subs- with the Internet should be included as one of the

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basic features of any educational curriculum. This • Promoting the protagonism of children in the inclusion can be treated as specific content, as is the application of prevention programs that address the case in the MIL Curriculum, but also as (an educatio- risks of online interactions. Most documents analyzed nal overlap) (interdisciplinary), ever-present on a day indicate how prevention should also focus on the peer to day basis in any school and in all subjects taught. group. By empowering children as agents of creative Due to the increased use of ICTs by children, the edu- use of the Internet and overcoming on-line risks, trai- cational community cannot only limit itself to defining ning other children or even their own community, one Comunicar, 39, XX, 2012 the empowerment of children to a few scheduled ses- attains more effective programs (UNICEF Innocenti sions. On the contrary, global educational strategies Research Centre, 2011; Wolak & al., 2008). must be devised to strengthen competencies related to Some examples of international scope that already media and information literacy (Perez-Tornero & include direct participation are: the program Varis, 2010). ThinkUKnow from the UK and the international Educators, on the other hand, as previously organization I-Safe4. Both are examples that may be shown, demand orientation in order to address this useful for teachers. One can browse content designed problem. For this very reason the following recom- for families, teachers and children of different ages and mendations are defined as basic by both authors and establish them as models. social organizations: -Designing strategies that include educational and • Focusing prevention content on interaction and informational media literacy from a humanistic and cri- not just on the publication of data, messages or images. tical perspective. Media literacy has no meaning unless Often, content designed to prevent violent situations it is linked to a greater purpose which is the creation of such as cyberbullying or grooming concentrates on a society based on a culture of peace and ultimately, as alerting of the danger which, it is assumed, is conveyed stated by Pérez-Tornero (2010: 122), contributes to exclusively by data or images on the Internet without building a world that is a good place to live, «to create exploring the ‘why’ of such information. Researchers a peaceful and interdependent world that constitutes a warn that using language of prohibition and more so good place to live». with minors and adolescents, is counterproductive. It is also necessary that children empower themsel- Therefore, the most important factor is to focus on ves in order to be active players in this change, from content of prevention within on-line interactions that the building of a society based on a culture of peace, minors may be exposed to (Valls, Puigvert & Duque, and in the promotion of their creativity to achieve this 2008; Wolak & al., 2008). goal. Therefore, educational strategies must also inclu- • Designing community-based prevention models de this perspective to advance a more humane and that include the entire community, especially family less destructive society. Children should be autono- members. As previously shown, both teachers and mously critical with their use of the media and self-cri- families need training in these risks, but also to partici- tical with the impact of their use. pate together in the designing of the community Once the main priorities on how to promote the models in the prevention of violence (Oliver & al., empowerment of children are discussed, the next 2009). Only by jointly coordinating efforts will goals question is: What steps should a school undertake to be achieved more effectively. Minors also express their achieve this empowerment? voice with respect to on-line risks at conferences such First and foremost, teachers must be trained to as the one organized by the CEOP, IYAC confront this critical situation. Their training must be (International Youth Advisory Congress), held on July based on the most significant international recommen- 17, 2008 in London. At the conference critical training dations with the greatest repercussions within the in ML within the entire education community was scientific community, as well as on the social impact it called for; teachers and family, the media as a whole obtains. and business in general were requested to get involved For instance, having round table discussions in promoting a cyberspace free of violence. When (Aubert & al., 2008) on leading articles or books on adults acquire more crucial training in dealing with on- the subject. Teachers must have access to cutting edge line interactions that generate violence, the more chil- scientific literature in order to exercise their position as dren will be inclined to be included and thus empo- critical, intellectual educators (Giroux, 1989). Some wered in the face of these risks. As a consequence, topics in their training would be: how to work on there will be a more positive impact in the children’s media literacy by reflecting on how children themsel- own empowerment. ves use the media; what the real risks are and what

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they are not; which messages are key to prevention identified. In this article we have extended the descrip- and which are a waste of time. At the same time, tea- tion of two of them, cyberbullying and grooming. The chers need to be encouraged to share their training prevalence of both risks in Europe, Spain and the with families. It is essential to create spaces for debate United States is similar. The data clearly demonstrates and interaction between teachers and families so that the need to work on preventing these risks, including it both groups are better prepared than they are today. in the daily education strategy as well as dealing with Secondly, design specific and transversal strategies it in specific sessions. implementing media literacy learning, especially with It is essential that the application of the MIL Curri - Comunicar, 39, XX, 2012 the idea of further developing critical thinking. To do culum accompany the recommendations defined; the this it would be necessary to involve the students critical reflection of on-line interactions, the inclusion themselves in the design of educational activities to of the whole community, the leadership of children in promote a critical understanding of abusive and violent educational activities and, finally, the aim of construc- interactions (either cyberbullying or grooming). Also ting a society based on a culture of peace with the chil- necessary is the promoting of joint projects based on dren being the builders of a better and more just world their creativity and collective intelligence (Levy, 1997) to live in. to help overcome such interactions. Teachers have the responsibility to ensure that the design and imple- Footnotes mentation of the activity are both carried out success- 1 Questionnaire on information technologies in the home. First fully. Continuous assessment of the activities and initia- semester of 2006 (National Institute of Statistics). tives is essential to evaluate their results and impact. (www.ine.es/jaxi/menu.do?type=pcaxis&path=/t25/p450/a2006s Therefore, it is necessary to establish mechanisms for 1&file=pcaxis) (12-1-2012). 2 Survey Parents and Teens (2006). Pew Internet & American Life this ongoing evaluation. Project. Research carried out by Pew Research Centre. (www. - Thirdly, the risks discussed are those that affect the pewin ternet.org/Shared-Content/Data-Sets/2006/November- emotional development of children, therefore the 2006—Parents-and-Teens.aspx) (12-1-2012). emotional dimension must not be ignored. Ultimately, 3 www.thinkuknow.co.uk (12-1-2012). 4 both grooming and cyberbullying are interactions that www.isafe.org/channels/?ch=ai (12-1-2012). directly affect the self-esteem of victims and their dee- pest feelings. They also foment a sense of violence References within those who carry out and support these acts. ACPI/PROTEGELES (Ed.) (2002). Seguridad infantil y costum- bres de los menores en Internet. Madrid: Defensor del Menor en la Therefore, when we talk about empowering children Comunidad de Madrid. we also must take into account the interactions be- AUBERT, A., FLECHA, A., GARCÍA, C., FLECHA, R. & RACIONERO, S. tween them. Are they repeating social patterns wit- (2008). Aprendizaje dialógico en la sociedad de la información. hout being aware of it? As teachers, have we given Barcelona: Hipatia Editorial. them enough media literacy to recreate their identities ANASTASIADES, P.S. & VITALAKI, E. (2011). Promoting Internet Sa- fety in Greek Primary Schools: The Teacher’s Tole. Educational regardless of social influences? Finally, up to what Technology & Society, 14(2), 71-80. point have we offered children the opportunities to BOLEN, R.M. (2003). Child Sexual Abuse: Prevention or Pro mo- learn how to counter on-line violence? A key challen- tion? Social Work, 48(2), 174. ge for media literacy is precisely to include the link be- BRINGUÉ, X., SÁBADA, C. & Tolsa, J. (2011). La generación inter - tween its acquisition as the basis for recreation of the ac tiva en Iberoamérica 2010. Niños y adolescentes ante las panta- llas. Madrid: Foro Generaciones Interactivas. self and values of active citizenship, namely nonvio- BRINGUÉ, X. & SÁBADA, C. (2008). La generación interactiva en lence and solidarity. Ibe roa mérica 2008. Niños y adolescentes ante las pantallas. Ma - drid: Fundación Interactiva. 4. Conclusions FINKELHOR, D., WOLAK, J. & MITCHELL, K. (2006). Online Victi - The implementation of the MIL Curriculum in mization of Youth: Five Years Later. Funding by Funded by the U.S. Congress through a Grant to the National Center for Missing & schools favours the empowerment of children in their Exploited Children. use of the media. The acquisition of skills related to GARMENDIA, M., GARITAONANDIA, C., MARTÍNEZ, G. & CASADO, media literacy and informational training is essential for M.A. (2011). Riesgos y seguridad en Internet. Los menores españo- their education in a constantly changing world. The les en el contexto europeo. Bilbao: Universidad del País Vas co/ - inclusion of a specific unit of content related to on-line Euskal Herriko Unibertsitatea, EU Kids Online. GIROUX, H.A. (1989). Los profesores como intelectuales. Barce lo- risks in the MIL Curriculum is considered positive na: Paidós. since it is one of the demands of teacher training. HINDUJA, S. & PATCHIN, J. (2010). Cyberbullying. Identification, In the unit analyzed the most common risks are Prevention, and Response. Cyberbullying Research Center.

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(www.cyberbullying.us/Cyberbullying_Identification_Prevention_R (women): Efforts to Overcome Gender Violence in Spain. British esponse_Fact_Sheet.pdf) (12-1-2012) Journal of Sociology of Education, 30(2), 207-218. (DOI: 10.10 - KIERKEGAARD, S. (2008). Cybering, Online Grooming and Ageplay. 80/ 01425690802700313). Computer Law & Security Review, 24(1), 41-55. (DOI: 10. 10 16/ - PÉREZ-TORNERO, J. & VARIS, T. (2010). Media Literacy and New j.clsr.2007.11.004). Humanism. Moscow: UNESCO. Institute for Information Tech- LAW, D.M., SHAPKA, J.D., HYMEL, S., OLSON, B.F. & WATER - nologies in Education. HOUSE, T. (2012). The Changing Face of Bullying: An Empirical RYAN, T., KARIUKI, M. & YILMAZ, H. (2011). A Comparative Ana - Comparison between Traditional and Internet Bullying and Victi - lysis of Cyberbullying Perceptions of Preservice Educators: Canada mization. Computers in Human Behavior, 28(1), 226-232. (DOI: and . Turkish Online Journal of Educational Tech nology, Comunicar, 35, XVIII, 2010 10.1016/j.chb.2011.09.004). 10(3), 1-12. LÉVY, P. (1997). Collective Intelligence: Makind’s Emerging Wordl DIRECTIVE OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL in Cyberspace. Plenum Trade: New York, USA. (2002). Combating the Sexual Abuse and Sexual Exploitation of LIVINGSTONE, S., HADDON, L., GÖRZIG, A. & ÓLAFSSON, K. (2011). Children and Child Pornography, and Replacing Council Frame - Risks and Safety on the Internet: The Perspective of European work Decision 2004/68/JHA (2011). Children. Full findings. LSE, London: EU Kids Online. UNICEF INNOCENTI RESEARCH CENTRE (Ed.) (2011). Child Sa - LIVINGSTONE, S. & HELSPER, E. (2010). Balancing Opportunities fety Online. Global Challenges and Strategies. Florence: UNI- and Risks in Teenagers’ Use of the Internet: The Role of Online CEF. Skills and Internet Self-efficacy. New Media & Society, 12(2), VALLS, R., PUIGVERT, L. & DUQUE, E. (2008). Gender Violence 309-329. (DOI: 10.1177/1461444809342697). among Teenagers - Socialization and Prevention. Violence Against LOBE, B., LIVINGSTONE, S., ÓLAFSSON, K. & VODEB, H. (2011). Women, 14(7), 759-785. (DOI: 10.1177/1077801208320365). Cross-national Comparison of Risks and Safety on the Internet. WILSON, C., GRIZZLE, A., TUAZON, R., AKYEMPONG, K. & CHE- Initial Analysis from the EU Kids Online Survey of European UNG, C.K. (2011). Media and Information Literacy Curri culum for Children. London: EU Kids Online, LSE. Teachers. Paris: UNESCO. MCALINDEN, A. (2006). Setting ‘em up: Personal, Familial and Ins - WOLAK, J., FINKELHOR, D., MITCHELL, K.J. & YBARRA, M.L. titutional Grooming in the Sexual Abuse of Children. Social & Legal (2008). Online ‘Predators’ and their Victims: Myths, Realities, and Studies, 15(3), 339-362. (DOI: 10.1177/096466390 60 66 613). Implications for Prevention and Treatment. American Psychologist, OLIVER, E., SOLER, M. & FLECHA, R. (2009). Opening schools to all 63(2), 111.

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Received: 16-02-2012 / Reviewed: 25-03-2012 l Sherri H. Culver & Thomas Jacobson Accepted: 28-03-2012 / Published: 01-10-2012

Philadelphia, Pennsylvania (USA) DOI: 10.3916/C39-2012-02-07

Media Literacy and Its Use as a Method to Encourage Civic Engagement

Alfabetización mediática como método para fomentar la participación cívica

ABSTRACT Changes in technology have opened up a new kind of participatory citizenry; one in which engaged citizens’ blog, post, tweet, upload, create, and otherwise interact with others online. This paper explores the intersection of media and information literacy with civic participation by examining three specific programs operating in the United States. These projects include «Powerful Voices for Kids», «The Salzburg Academy on Media and Social Change»; and «Cultivating the NetGeneration of Youth as Global Citizens and Media Literate Leaders in a Digital Age», in which educators and students at schools in the USA and Africa meet virtually and physically to explore collaborative met- hods that use media to build bridges of understanding. Through analysis of each program’s practices and personal interviews with the program director, consistent methods for developing a strong media and information literacy pro- gram with a focus on democratic participation are revealed. These include a need for programs to reflect a respect for student interest in popular culture, willingness for program educators to put aside assumptions that students lack an interest in current events, recognition that technology use is a means to an end, not the ultimate goal, and the uti- lization of a support team for the instructors or educators. RESUMEN Los cambios en la tecnología han posibilitado un nuevo tipo de ciudadanía participativa; los ciudadanos utilizan blogs, correos, tweets, principalmente para crear e interactuar con otros. Este artículo explora la intersección de los medios de comunicación y la alfabetización mediática y su relación con la participación ciudadana, mediante el aná- lisis de tres programas específicos que se llevan a cabo en Estados Unidos. Estos proyectos son «Voces para los niños» (Powerful Voices for Kids), «Academia de Salzburgo en Comunicación y Cambio Social» (The Salzburg Academy on Media and Social Change) y «Educando a jóvenes en Red como ciudadanos globales, alfabetizados mediáticamente en la era digital» (Cultivating the NetGeneration of Youth as Global Citizens and Media Literate Leaders in a Digital Age). En ellos educadores y alumnos de escuelas de Estados Unidos y África tienen encuentros virtuales y presenciales para explorar métodos colaborativos, utilizando los medios para construir puentes de enten- dimiento. A través del análisis de cada programa y las entrevistas personales con algunos de sus directores, se pre- sentan métodos que consiguen un buen desarrollo de proyectos de alfabetización mediática focalizados en la parti- cipación democrática, incluyendo, a su vez, la necesidad de crear actividades que reflejen el respeto hacia el interés de los estudiantes en la cultura popular, la voluntad de los educadores para superar los prejuicios sobre su falta de interés en temas de actualidad, el reconocimiento de la tecnología como un medio y no como un fin en sí misma, y la utilización de un equipo de apoyo para el profesorado. KEYWORDS / PALABRAS CLAVE Media literacy, information literacy, democracy, participation, civic engagement, social change, youth media. Alfabetización mediática, alfabetización informacional, participación, democracia, compromiso cívico, cambio social, medios de comunicación juveniles.

v Sherri Hope Culver is Assistant Professor in the School of Communications and the Department of Broadcasting, Telecommunications and Mass Media at the Temple University in Pennsylvania (USA) ([email protected]). v Dr. Thomas Jacobson is Interim Dean in the School of Communications and Theater at the Temple University in Pennsylvania (USA) ([email protected]).

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1. Introduction press, rather than government ownership. The aut- What does it mean to be an engaged citizen in hors of «Four Theories of the Press» identified four one’s community or in the world? Is voting in a local possible systems, each with a different relationship bet- or national election a sign of active participation? Or ween the press and the state, including the Social have recent changes in technology created an oppor- Responsibility Theory and the Libertarian Theory. tunity and an expectation for a new kind of participa- Private ownership was just one of the ways in which tory citizenry; one in which engaged citizens are those it was thought the «right» information could be shared Comunicar, 39, XX, 2012 who blog, post, tweet, upload, create and otherwise and an informed citizenry created (Seibert, Petersen & interact with others online as proof of their deep invol- Schramm, 1963). vement or commitment to their community or nation? The evolution of modern media corporations has The news media reported on this unfolding reality shown that this attention to ownership structures did in 2011 as numerous individual communities and not adequately describe the conditions necessary for countries relied on online forums and discussions, citi- engaging citizens in dialogue. Modern media corpora- zen journalists and photo-journalists, and community tions were privately owned, but it was not clear that bloggers to set the agenda for civic discourse and even- these corporations always provided a channel through tually, for civic action. From the Arab uprising in seve- which citizens could sufficiently express themselves. ral African countries to the «Occupy» movements star- Often citizens were put in the position of consuming ting on Wall Street in New York City and later taking news and information rather than expressing their place across the globe, citizens are taking advantage of needs and viewpoints as active participants. But real the portability, accessibility, speed and viral-nature that discussion must take place. Real disagreements must online civic engagement affords. Participatory culture be aired and real compromises must be sought. is «where members believe that their contributions (Gutmann & Thompson, 1998) This is sometimes matter» according to Jenkins (2006) in his paper referred to as a discursive theory of democracy. «Confronting the Challenges of Participatory Culture». Deep discussion among citizens about their speci- For adults, these methods of engagement often tap fic needs and interests is of paramount importance if into the cultural paradigms in which we live. How, an active citizenry is desired. This balance of theory then, are young people to gain the thoughtful, analyti- and practice is a core component of Paolo Freire’s cal skills necessary to engage as strong civic partici- concept of «praxis» or informed action. Freire believed pants; whether in their local community or a more education functions most successfully when teacher national stage? and student both use their voice for dialogue and dis- «Interactivity is a property of the technology, while cussion and that it is through that, sometimes difficult, participation is a property of culture. Participatory cul- dialogue that true alignment and action can take place ture is emerging as the culture absorbs and responds to (Freire, 2007). The concept of Participatory Action the explosion of new media technologies that make it Research expands on Freire’s work by recognizing that possible for average consumers to archive, annotate, social change requires all involved parties to examine appropriate, and recirculate media content in power- and discuss an issue or topic in order to change and ful new ways. A focus on expanding access to new improve it (Wadsworth, 1998). Often these discus- technologies carries us only so far if we do not also fos- sions have taken place in public spaces, such as village ter the skills and cultural knowledge necessary to squares. Today, this sort of participation takes place deploy those tools toward our own ends» (Jenkins, increasingly online, through mobile phones or other 2006). easily accessible technologies. For youth, this discus- Democratic governance requires both an informed sion often takes place in the classroom or an informal citizenry and a citizenry free to express opinions. This educational environment. freedom is enshrined in the founding documents of Henry Jenkins’ call to develop the skills and cul - many nations and also international organizations. It is ture knowledge necessary to deploy these tools speaks found in the Constitution of the United States in the to the need for educational institutions to respond to First Amendment to of Rights. It is also expres- this new requirement of civic engagement by teaching sed in Article 19 of the University Declaration of the necessary skills in the classroom. Civics lessons in Human Rights adopted by the United Nations in middle and high school too often utilize a curriculum 1948. based on antiquated methods of civic engagement. A In western democracies a guarantee for this free- position statement from the National Council for the dom was sought through private ownership of the Social Studies states, «In the twenty-first century, par-

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ticipatory media education and civic education are Age». Three schools in Africa were paired with three inextricable» (Rheingold, 2008). According to Pew schools in the United States: South Africa and Research Center’s Internet and the American Life California were paired, Uganda and Connecticut Project as of 2009 over 93% of teens use the internet, were paired, Zambia and Illinois were paired. In addi- 60% of young people 12-17 go online to get news or tion to the teams of students and educators at the six information about current events or politics and over schools, partners in the project included World Link, 70% use an online social networking site. (Pew the United States State Department’s Global

Internet and the American Life Project, 2011) And yet, Connections Exchange program (GCE), and Net Comunicar, 39, XX, 2012 primary and secondary schools in the United States Generation of Youth (NGY). In a personal interview, rarely integrate the online environment or any type of Project Director, Dr. Ronnie Lowenstein stated, the technology into the classroom as a method of civic engage- ment or active citizenry. This paper will examine «Interactivity is a property of the technology, while participa- three programs using a media and information curriculum to tion is a property of culture. Participatory culture is emerging engage students in concepts of democracy and governance, as the culture absorbs and responds to the explosion of new freedom of expression, edito- media technologies that make it possible for average rial independence, and diver- sity in media. These concepts consumers to archive, annotate, appropriate, and recirculate frame their activities, their curriculum, and their learning media content in powerful new ways. A focus on expanding outcomes. In each case, crea- access to new technologies carries us only so far if we do ting an engaged citizenry was a core goal and media and infor- not also foster the skills and cultural knowledge necessary to mation literacy education was the bridge used to make that deploy those tools toward our own ends» (Jenkins, 2006). happen. The highlighted programs align with UNESCO’s Media and Information Literacy Curriculum for Teachers project was a virtual and physical exchange program in (http: // unesdoc.unesco.org/ images/0019/001929/ - which high school students shared «a commitment to 192971e.pdf); specifically Module 1: Citizenship, fostering technology-enabled collaborations to build Freedom of Expression and Information, Access to bridges of understanding in an increasingly intercon- Information, Democratic Discourse and Life-Long nected world. Learning, and Unit 2 on Media and Information Participating schools utilized an inquiry and project Literacy and Civic Participation. The learning objecti- based learning model of instruction pioneered by ves focused on 1) understanding and describing the NetGeneration of Youth and aligning with the UNES- functions of media and other information providers as CO MIL Curriculum for Teachers. Throughout the these relate to access to information and knowledge, project, the educators and students engaged in virtual self-expression and participation in democratic proces- exchanges using technologies such as Skype, NING ses and 2) identifying the conditions needed for other social networking, and SMART Bridgit conferencing information providers to perform those functions software to facilitate online collaborations. (Wilson & al., 2011). Professional development opportunities enabled edu- cators to design curriculum to develop technology lite- 2. Results racy, as well as media and information literacy skills. 2.1. Global connections and exchange Africa Students developed proficiencies with technologies as In Fall 2010 students in Africa and the United they explored the role of interactive media in their States began a multi-year, cultural exchange project communities, country and around the world. Lessons titled, «Cultivating the Net Generation of Youth as addressed radio, print, television and interactive media Global Citizens and Media Literate Leaders in a Digital in the student’s own country, as well as their partner

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country and school. Project Director, Dr. Ronnie school to questions requiring analysis and deeper criti- Lowenstein shares, «the project was designed to culti- cal thinking. She encouraged them to consider how a vate youth not only as analytical thinkers and critical particular situation might impact them as media leaders consumers of media, but also as media leaders and of the future. By selecting specific moments to encou- creative producers of media who can construct effec- rage students to consider their broader role on the tive multi-media messages that can then be shared world stage, Lowenstein was able to keep the mission with peers and adults around the world». of the project clear in the student’s minds and not be Comunicar, 39, XX, 2012 Each school set up an NGY Ambassador Club to perceived as merely an intervening adult voice. recruit students and provide a framework for their acti- Alignment with core elements of Participatory Action vities. Students were required to meet weekly to parti- Research helped to assure that voices from the team, cipate in the media and information literacy discus- including educators and students, received as much sions and online forums. But those required meetings attention as those of the project leaders and professio- soon blossomed into more frequent student gatherings nal advisors. Core elements of the UNESCO Media as the students made deeper connections with their and Information Literacy Curriculum for Teachers peers across the globe. Jane Nakasama, an African module on citizenship, freedom of expression, and teen, posted this comment to her blog in June 2011, access to information are integrated into the various «All these messages that inform, entertain and sell to us activities. Students were consistently asked to reflect every day…how do we look at them, do we easily on their access to information and how to best evalua- consume them, condemn them, compliment them? It te the information they uncovered. By sharing news also comes to our part when we are the ones creating reports across borders students were able to compare blogs and messages anywhere, what are our aims, news stories easily and discern how news media sha- sources, courses...do we analyse the crowd we are pes the message differently depending on the author. appealing to?». Jane’s post shows her reflecting on her Frequently, blog posts and discussions explored the ability to analyze news and information provided to impact of editorial independence. Access to the full her by the media, as well as her own power as a voice media literacy discussions may be found (http://ngyg- in the media. She is engaging her critical thinking skills ce.ning.com/forum/categories/media-literacy-educa- to consider how and why the media makes the choices tion/listForCategory). Project website (https://sites. - it does regarding public interest, accountability, and goo gle. com/ site/ngygceafrica). questioning what is relevant news. As Lowenstein sta- tes, «We want them to be committed to civic life on a 2.2. Salzburg Academy on Media and Global global stage». Change Certainly programs linking students from different Sometimes a classroom is bound by four walls and parts of the world have existed for years. But this pro- a blackboard. Other times a space becomes a classro- ject’s use of media and information literacy as its core om based on need. Such was the case for the Salzburg connecting concept sets it apart. Lowenstein sees Academy on Media and Global Change. Each sum- media and information literacy as the most important mer since 2007, a small group of college students and and most unique aspect of the project. «People in the faculty have been gathering at a historically significant world are shaped by and shape the media in their cul- castle in Austria to explore and create new methods of ture. If we don’t address the skills and understandings civic engagement using media. The Salzburg Academy that help us to be literate with the media, we cannot on Media and Global Change is a program of the engage with one another effectively. It’s fundamental Salzburg Global Seminar, an international program for to the age in which we’re living». dialogue and understanding. Each location was provided a basic curriculum The Salzburg Academy poses the questions, and access to the NING collaborative online site, but «How can students be empowered through media implementation of the program at each location was literacy to be global citizens across borders and across determined by that individual team of educators and divides? How can students use media to have voice? students. This constructivist approach was intentional » Students and faculty from nearly ten countries across so that each school team could develop the program the globe attend the Academy for three weeks in July. that would best fit its students and educators needs. According to Program Director, Paul Mihailidis, stu- Lowenstein occasionally acted as facilitator in online dents are drawn to the program for a variety of rea- discussions, gently pushing students to go beyond sons; learning about students beyond their own bor- simply sharing basic thoughts about their community or ders, an interest in media and information, and often a

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yearning for international travel. Students know the sentations of student-developed comprehensive curri- experience will center on media literacy and civic par- culum for specific modules. Curriculum typically inclu- ticipation, but they are not necessarily well versed in des an overview of the topic, recommended readings, these topics before they arrive. To help this diverse exercises, assignments, and multi-media elements. group of participants arrive at the program with a simi- Through the Academy website these elements are lar framework on these topics, foundational readings made available to educators and others without char- in media literacy and citizenship are assigned as pre- ge. readings. Participants are also asked to gather data Pedagogical approaches outlined in the UNESCO Comunicar, 39, XX, 2012 about their country and its media and information use AOC curriculum on civic participation are integrated so that data can be synthesized across all participant into the Academy’s approach. Activities clearly build countries and a global snapshot may be obtained. on concepts of truthfulness, public interest, proportio- Previous pre-research topics gathered data on perso- nal and relevant news, and independence. Many stu- nal media use, a day without media, popular websites dent discussions center on how to balance an engaged among college students, and trends in social media citizenry’s need to publicly criticize the media (and use. Once the participants are together the on-site many times, by extension, the government) with a learning begins. Early discussions center on the basics government’s stand on privacy. Examples of learning of media literacy and how understanding (or misun- modules are available (www.salzburg.umd.edu/salz- derstanding) of an issue is developed through media burg/new/news/news). representations. The program takes a unique approach to the topic The conversations are not always easy. Parti- of global citizenry and media and information literacy. cipants often come to the program with strongly held Meeting in person and working, learning and playing beliefs about the «other» and how media has or has together means that participants must engage with an not influenced their views. In a personal interview significant level of honesty and vulnerability. with Program Director, Paul Mihailidis he shares, Mihaillidis says, «Nothing really replaces having a phy- «We try to get them to understand that everything you sical space where people are forced to let their guard don’t see or experience first-hand, your understanding down and engage». If the conversations become less and reality is built through the media. respectful or tolerant he gently prods students to con- We want them to be empowered to understand sider their role and responsibility in attending the this concept and to produce media without borders; to Academy. He tells the students «you have been tasked produce media that extends beyond their own home with coming here to be change agents, to be exposed media outlets so that issues can be seen and discussed to different ideas. If we have trouble discussing topics across borders». The informal setting helps encourage in this neutral space, what will happen when we get free-flowing conversation and leads to a different kind back home? Can you get to a point where you can dis- of dialogue than would be possible in a formal classro- cuss these issues with others who feel differently?». om. For many students, it’s their first opportunity to ask But it’s the media and information literacy thread questions about world issues with people that have that truly sets the program apart. Students are not just experienced a particular current event personally and learning how to use technology to tell a story or share not just as a story on the TV news. Understanding information; they are learning to think critically about how war looks and feels to a person who has seen it the media. Their discussions and learning modules in their community provides a vitally different point-of- integrate core media and information literacy concepts view for the student who has only ever learned of a about authorship, access, ownership, and values. particular topic through reports in the media. The resi- They are considering how one’s culture impacts one’s dential feeling of the setting and sheer number of interpretation of the news. And they are considering hours the students spend together helps to create an how this information impacts one’s decision to be a environment conducive to candid discussion. Students more engaged citizen. engage in a self-reflective experience in which they explore and question their own cultural frames and 2.3. Powerful voices for kids then consider how media has shaped those frames. The programs discussed in this paper thus far have Throughout the weeks students work together in explored a media and information literacy program for faculty-led teams to create learning modules on topics college students and a program for high school stu- such as covering conflict, agenda setting, and freedom dents. Is it possible to develop a program with a focus of the press. The mini-semester concludes with pre- on civic participation for even younger students? That

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was precisely the goal for the Temple University integrated into the lesson plan. Instructor Osei Alleyne Media Education Lab project «Powerful Voices for taught his students about music remix culture. Kids» (PVK). This program focused on a primary and Together, they researched the history and elements of middle school student population (five to fourteen year remix culture and discussed relevant issues of copy- olds) at an urban school in Philadelphia, Pennsylvania, right and ownership rights. Using Osei’s music con- United States. The participating students were enro- nections, the students visited a professional recording lled in a remedial summer school for the first half of the studio to produce their own remix using clips from the

Comunicar, 39, XX, 2012 day and a supplemental youth media program was chorus of Eminem’s «Not Afraid» and Gyptian’s «Hold offered as an optional activity for the afternoon. Yuh». According to Program Director David Cooper But lessons weren’t just about learning how to use Moore during a personal interview, the Powerful the technology; the focus was on using one’s voice to Voices for Kids program was developed as a univer- be an engaged citizen. Early discussions uncovered sity-school partnership. The three-week program ser- concerns some young student’s had about violence in ved approximately 150 students. Undergraduate, gra- their neighborhoods. Their remix spoke of that violen- duate and alumni students from Temple University ce and contained a strong anti-violence message. The served as instructors, and the primary and middle song was uploaded to an all-access website to share school students were enrolled at the Russell Byers with friends, family and the community at large Charter School. A unique aspect of this program was (http://soundcloud.com/davemoorepvk/powerful-voi- its ability to create a strong academic experience not ces-for-kids-stop). just for the young students, but for the student-instruc- Students in a different class expressed concerns tors and the schools as well. The stated mission of the about homelessness after seeing several homeless peo- Powerful Voices for Kids program is «to strengthen ple on their way to school. Seizing on the students children’s abilities to think for themselves, communica- own desire to tell others about what they had seen, the te effectively using language and technology tools, and instructor encouraged them to create a media project use their powerful voices to contribute to the quality of with homelessness as the theme. The students deci- life in their families, their schools, their communities, ded to write a song about homelessness. The instruc- and the world» (http://mediaeducationlab.com/our- tor used the student’s interest to help them understand partners-rbcs). the importance of getting multiple points-of-view On the first day, students were grouped by age when telling a story, especially when the story con- into «classes» and connected with an undergraduate, cerns oppressed or minority populations. As part of graduate or alumni instructor. It wasn’t just the young their preparation for writing the song, the students students learning to analyze media and create media spoke with local homeless people. The song reflected messages. For many of the instructors this was their on images of homelessness seen in the media and first formal teaching experience. Others had taught but compared those images with the student’s own expe- had limited-to-no experience teaching media and riences. Another instructor capitalized on his student’s information literacy. interest in recent news stories about flash mobs by hel- Adding further anxiety to the experience, there ping them make a connection between the choices a was no pre-set curriculum for the instructors to follow. reporter makes when gathering and editing news Class time was used, in part, to discern student interest coverage with the choices a video game developer in a particular area of popular culture and teachers makes when designing a game. Using the program were expected to integrate those topics into the next Scratch students created their own video game using day’s lesson plan on a component of media and infor- the concept of flash mobs as the central theme. mation literacy. Many days began and ended with the Students learned to evaluate mediated messages by instructional team meeting together to brainstorm ideas using a local event as an example and began to recog- and troubleshoot issues from the previous day. Topic nize the impact media messages have on democracy areas and activities weren’t just influenced by the stu- and governance. dent’s interest; they were influenced by the instructor’s Moore shares that «despite the constantly evolving experience and interest as well. If a particular instruc- nature of the program, by week two students were tor had experience or an interest in, for example, already showing an increased understanding of the music production he developed activities around that core concepts of media and information literacy and interest. The central requirement was that the founda- consistently making connections between those con- tional concepts of media and information literacy be cepts and their impact on civic engagement and demo-

© ISSN: 1134-3478 • e-ISSN: 1988-3293 • Pages 73-80 citizen apathy. citizen to lead can information plete incom which in ways the and report, news constructed poorly a of impact the nally, to began understand how a students news story could affect them perso- The it. discouraging or ticipation par- citizen encouraging in plays media news the role vital the deeply more understanding and sources ting around people them. Thestudentsgainedskillsinfindingandevalua- the of those and systems belief their affected media the in perpetuated stories and images the how understand to began They discourse». cratic eortc atcpto ses dsat oi from topic distant a seems of participation notion the democratic students, some For attention. student gain to way effective an is culture popular to necting popular culture. Particularly for younger students, con- participation. democratic on focus a with program literacy mation infor- and media strong a developing for methods cific grams certain consistencies are revealed signifying spe- Discussion 3. them. around world the more and communities their engage with deeply could they that so collaboratively individually and working books, comic and articles, videogames, news music, poetry, videos, including produc- tions media of types different of author an being all types of media. Children experienced the power of questions of authorship, audience, and purpose across about abstractly think to how learned children texts, culture media popular and ditional tra of variety a to listening and activities. position com multimedia analysis creative and media of course the in learning and play that combined pedagogy innovative an experienced Students current events. about debates in robust participated and vertising, ad and commercials tructed decons- station, TV local a ted basic visi web news, created analyzed sites, videogames, simple produced videos, made children day, after day room, © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 73-80 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: n lsro atr class after classroom In All programs reflect a respect for student interest in Through a detailed exploration of these three pro- viewing reading, Through ------own governance. own their in participate and opinions their express to necessary knowledge and skills the gain people young help to settings, informal and formal in environments, educational on reliant increasingly is world The citizen. engaged responsible, a be to means it what of understanding an as well as literacy, information and media of skills dual the requires effective be to communication that For instantaneous. often and easy available, increasingly globe the across and countries, across towns, across communication made have technologies New siastically. enthu- engage students and the interests students, the the of concerns to speak events that current shows the program when Each events. current in rested aside any assumptions that students would not be inte- ways other success. in voice that for outcome learning necessary a is media the through use to how understand most they where likely already feel their voice is heard. is Helping them to culture popular people, young to current events that matter to the students. For many bridge the make to responsibility instructor’s the then is It placed. be should efforts their where determine developed be and issues the to explore themselves students likely the when more is participation cratic demo- true but agenda, event current own their ward in discussing certain key topics, may be tempted to for- enhanced. Educators,especiallythosewithaninterest was participation and evolved topics that discussions student through was it above described programs the all in that Note plans. lesson the into incorporated are is vital that the student’s own interests in current events participation is, ultimately, student participation, then it son plans. If the goal of a course of study in democratic popular educator. an for through point access an provides culture students to Connecting lives. their l porm ue tcnlg a a en t an to means a as technology used programs All put to willing educators by led were programs All All programs integrate student interests into the les- 79 Comunicar, 39, XX, 2012 80

end, not as the ultimate goal. In each program, stu- ledge necessary to express their opinions and partici- dents learned about new technologies and how to use pate in their own governance. them. But this use was always in the service of a broa- der goal, that of helping the students to become more References active civic participants. Students learned how to use FREIRE, P. (1968). Pedagogy of the Oppressed. New York: Con - a particular technology so they could tell their story tinuum. GUTMANN, A. & THOMPSON, D. (1998). Democracy and Disa- about a specific issue affecting their community or the greement. Belknap Press of Harvard University Press. Comunicar, 39, XX, 2012 world: not just to gain proficiency in the technology. HABERMAS, J. (1998). Between Facts and Norms. Contributions to a All programs utilized a support team for the ins- Discourse Theory of Law and Democracy. Boston: The MIT Press. tructors or educators. Most often, this support team JACOBSON, T. & SERVAES, J. (Eds.) (1999). Theoretical Approa - was comprised of colleagues either new to the topic of ches to Participatory Communication. Cresskill. NJ: The Hamp - ton Press. media and information literacy, new to the topic of JENKINS, H. (2006). Confronting the Challenges of Participatory democratic participation, or new to the specific activi- Cul ture: Media Education in the Twenty-first Century, web De - ties. It seemed less important that the support team be cember 19, 2011. (www.henryjenkins.org/ 2006/10/confron ting_- experienced in any particular area than that the sup- the_challenges_of.html) (01-02-2012). port team meet consistently to discuss ideas, challenges MEDIA EDUCATION LAB (Ed.) (2001). Web December 20, 2011 (http://mediaeducationlab.com/our-partners-rbcs) (01-02-2012). and outcomes and be willing to try something new the PEW INTERNET AND THE AMERICAN LIFE PROJECT (Ed.) (2011). next day. Web December 19, 2011 (http://pewinternet.org/Static-Pages/ - It is worth noting that while these consistencies Trend-Data-for-Teens/Online-Activites-Total.aspx) (01-02-2012). certainly bare out across the three programs detailed in RHEINGOLD, H. (2008). Using Participatory Media and Public Voice to Encourage Civic Engagement. In W. LANCE BENNETT (Ed.), this paper, there are numerous other programs taking Civic Life Online: Learning How Digital Media Can Engage Youth place in the United States focusing on the intersection (pp.97-118). Cambridge, MA: The MIT Press. of media and information literacy and civic engage- SEIBERT F., PETERSEN T. & SCHRAMM, W. (1963). Four Theories ment. Prime Movers (www.primemoversmedia.org), of the Press: The Authoritarian, Libertarian, Social Responsibility the Center for News Literacy (www.centerfornewsli- and Soviet Communist Concepts of What the Press Should Be and Do. University of Illinois Press. teracy.org) and Project Look Sharp (www.projectlo- THE COMMISSION ON FREEDOM OF THE PRESS (1947). A Free and oksharp.org) are just a few of these programs. Responsible Press, the report of the Commission on Freedom of the New technologies have made communication Press. Chicago: University of Chicago Press. across towns, across countries, and across the globe TUFTE, T. & MEFALOPULOS, P. (2009). Participatory Commu ni- increasingly available, easy and often instantaneous. cation: A Practical Guide. Worldbank Working Paper, 170. Washington DC: The World Bank. For that communication to be effective requires the WADSWORTH, Y. (1998). What is Participatory Action Research? dual skills of media and information literacy, as well as Action Research International, Paper 2. Web December 19, 2011 an understanding of what it means to be a responsible, (www.scu.edu.au/schools/gcm/ar/ari/p-ywadsworth98.html) (01- engaged citizen. The world is increasingly reliant on 02-2012). WILSON, C., GRIZZLE, A., TUAZON, R., AKYEMPONG, K. & CHEUNG, educational environments, in formal and informal set- C.K. (2011). Media and Information Curriculum for Teachers. Paris: tings, to help young people gain the skills and know- UNESCO.

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Received: 17-02-2012 / Reviewed: 09-03-2012 Accepted: 28-03-2012 / Published: 01-10-2012 l Vítor Reia-Baptista Faro (Portugal) DOI: 10.3916/C39-2012-02-08 Film Literacy: Media Appropriations with Examples from the European Film Context La alfabetización fílmica: apropiaciones mediáticas con ejemplos de cine europeo

ABSTRACT The increasing development of new multimedia materials as supporting vehicles of film languages has raised some global literacy questions and problems within teacher training. These new literacy problems pose a specific curricu- lar question: How shall different media, social and cultural contexts approach the specific training of teachers (and, in fact, media makers) in order to address those global problems of a common film language with the corresponding civic and curricular appropriations? The UNESCO MIL Curriculum for Teachers places media and information literacy at the core of lifelong learning for the acquisition of necessary civic competences within a universal perspec- tive. A review of some European case studies helps us to understand some of the most contemporary interrelations between the predominant multimedia messages and their communication channels and social networks, taking account of the preservation of the collective memory of sounds and images as a form of cultural heritage connected to the audiovisual cultures of the world at large, since these processes never occur in geographical or cultural isola- tion. The aim of this article is to present the context of a possible inter-disciplinary and inter-cultural approach to a global film literacy process, taking some interesting European case studies that appeared in «Comunicar, 35» as a starting point. RESUMEN El creciente desarrollo de nuevos materiales multimedia como apoyo al lenguaje fílmico ha promovido y generado algunos interrogantes y problemas en torno a la necesaria alfabetización global, así como nuevas perspectivas en la formación de los docentes. Así han surgido nuevos interrogantes sobre el currículum en medios: ¿cómo sintonizar la formación específica de los docentes con la dinámica diaria de los diversos medios de comunicación en contextos culturales diversos, con el objeto de aproximar los problemas globales a un lenguaje cinematográfico común, pose- edor de apropiaciones cívicas y curriculares contemporáneas? El Curriculum MIL de la UNESCO (Media and Information Literacy), destinado a la formación del profesorado, sitúa la alfabetización mediática e informacional en el centro del aprendizaje a lo largo de toda la vida, así como en la adquisición de las competencias cívicas necesarias desde una perspectiva universal. Este trabajo plantea el análisis de algunos estudios de caso europeos para compren- der las actuales interrelaciones entre los mensajes multimedia predominantes, sus canales de comunicación y las redes sociales, teniendo muy presente la importancia de la conservación de la memoria colectiva de sonidos, imáge- nes… como patrimonio cultural conectada con las diversas culturas del mundo, y sabiendo que estos procesos jamás ocurren geográfica y socialmente aislados. En esta propuesta se avanza un posible modelo interdisciplinario e inter- cultural para una alfabetización fílmica global, partiendo de estudios fílmicos de casos europeos, seleccionados de las aportaciones de «Comunicar, 35». KEYWORDS / PALABRAS CLAVE Film languages, media literacy, civic appropriations, European collective audiovisual memory, film culture, new media. Lenguaje fílmico, alfabetización mediática, apropiaciones cívicas, memoria colectiva europea audiovisual, cultura de cine, nuevos medios.

v Dr. Vítor Reia-Baptista is Professor Coordinator of the Department of Communication, Arts and Design in the School of Education and Communication and Researcher in the Research Centre for the Arts and Communication at the University of Algarve (Portugal) ([email protected]).

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1. Introduction the large possibilities of using films in educational envi- The UNESCO Media and Information Literacy ronments. Thomas Edison, for example, is supposed Curriculum for Teachers (backed up by the Alexan- to have said in the early twenties, according to Larry dria Declaration of 2005) clearly places media and Cuban (1986: 9): «I believe that the motion picture is information literacy at the core of lifelong learning as a destined to revolutionize our educational system and means of acquiring the competences that «can equip that in a few years it will supplant largely, if not enti- citizens with critical thinking skills enabling them to rely, the use of textbooks». Comunicar, 39, XX, 2012 demand high-quality services from media and other As we know today, it did not happen exactly that information providers. Collectively, they foster an ena- way. But, in spite of the failure of the prophecy, there bling environment in which media and other informa- are many other links and connections that have been tion providers can provide quality services» (UNES- established between motion pictures and education to CO (2011: 16). To this end the UNESCO MIL our day, and I think that this process is far from being document describes aspects of the major pedagogical completed. Those connections are not always clear approaches that form the main strategies, or guideli- enough or so well known in the media and educatio- nes, for the use of the MIL Curriculum, such as the nal fields, whose agents are, generally and intuitively, Textual and Contextual Analysis of different media aware of the existence of some dimensions of mutual objects, such as films (UNESCO (2011: 37). influence, but who do not act so often, at least cons- These guidelines urge a reflection on the neces- ciously, in consequence of their presence and implica- sary training of teachers in order to acquire the requi- tions. red competences to develop those approaches. Some of those dimensions present quite a number The increasing development of multimedia mate- of really specific and almost palpable characteristics rials as supporting vehicles of filmic language has that assume great importance for the global communi- raised some new questions and problems within cation process, and therefore educational process, media studies and within different pedagogical appro- going on in modern societies, of which, cinema, tele- aches. One of the most important problems enuncia- vision, video, books, pictures, texts, sounds, compu- ted in those contexts is one that questions the extent of ters, records and other media devices are integrated the media limits of the different vehicles supporting the parts. To research and study this complex media body original works. That is, up to what point are we still is a task of great importance in general and of specific watching a given film when it is shown, no longer on relevance in what concerns film and its languages. a big screen projected from a celluloid reel (the pre- In fact, Edison was not the only one with rather sentation form for which it was conceived) but on a optimistic visions for the development of the field, and small television or computer screen beamed from a we could think that at least some of the more obvious file, a DVD or laser disc and controlled through structural connections should have been normally sequences of computer commands, each involving dif- established between the fields of audiovisual commu- ferent pedagogical effects? This problem is not entirely nication and education. There are, indeed, many links new and we can recognize some parts of it in former between both fields, but we cannot say, in a general discussions about the differences between cinema and way, that there are many stable institutional links be- television, or cinema and video for educational purpo- tween the different nations’ communication industries ses. Never theless, there are some new aspects that and their educational systems, though a few excep- confer a more pluridimensional character on the pro- tions can be noticed. blem when in a multimedia network context. To Travelling in time and technology, since the approach some of those aspects is an attempt to con- Edison epoch to our own epoch, we could turn our tribute to the global reflection on the increasing deve- attention to other industrialists, or technology traders, lopment of the multimedia information and communi- and notice their beliefs, not only concerning film as a cation technologies, their real nature and pedagogical powerful pedagogical medium, but regarding multime- value for a higher degree of media and film literacy. dia as global phenomena, in which cinema and films are taking continuously a growing part. John Sculley, 2. From the moving image to the moving mind in a former chief of Apple Computer Inc., wrote in his time foreword to «Learning with Interactive Multimedia»: Since the very beginning of film, history film enthu- «Imagine a classroom with a window on all the siasts of all kinds, but especially industrialists and other world’s knowledge. Imagine a teacher with the capa- film entrepreneurs, have been rather optimistic about bility to bring to life any image, any sound, any event.

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Imagine a student with the power to visit any place on feature films, is still considered, in general, very inte- earth at any time in history. Imagine a screen that can resting and attractive pedagogical materials. display in vivid colour the inner workings of a cell, the 2) The use of filmic materials is more effective births and deaths of stars, the clashes of armies and the when it is registered upon a physical support. triumphs of art... I believe that all this will happen not 3) The related pedagogical processes are more sti- simply because people have the capability to make it mulating if the filmic materials and the manipulation happen, but also because people have a compelling software are interconnected and compatible struc - need to make it happen» (Ambron & Hooper, 1990: tures. Comunicar, 39, XX, 2012 7). 4) The filmic structure of the pedagogical mate- It is very interesting, to notice that the differences rials and their language and narrative systems seem to between both beliefs in the pedagogical power of the media are almost non-existent. However, this reveals more The UNESCO Media and Information Literacy Curriculum about how intensive and cons- tant the industry’s expectations for Teachers (backed up by the Alexandria Declaration of to penetrate the educational markets have been over the 2005) clearly places media and information literacy at the years, than it shows some core of lifelong learning as a means of acquiring the compe- really tested perspectives for the different media within dif- tences that «can equip citizens with critical thinking skills ferent pedagogical contexts. Nevertheless, we have to enabling them to demand high-quality services from media admit that these perspectives and other information providers. Collectively, they foster an are now much more realistic than ever before, because of enabling environment in which media and other information the new technological multi- media contexts. This means providers can provide quality services». that we can no longer dismiss them as a bunch of new/old prophecies based on the industry’s best wishes. In fact, some of them are alrea - remain interesting and attractive devices especially if dy happening – Youtube being a good example. Thus, they are connectable to each other, or to other peda- we must deal with them, trying to discover what are gogical devices, such as hypertext film comments, or the new facts that characterize the media, their mate- other cinematic information and literacy facts. rials, their languages and their real implications, mainly These tendencies may change with the nature of from a pedagogical point of view, upon the communi- the end users aims and expectations, but in general we cation processes that can be developed towards diffe- may say that they reflect some of the most important rent audiences, even if the audiences consist of one pedagogical implications that proceed from the main only receiver at the time, within a formal educational structural characteristics of the most common multime- context or any other possible context. dia materials that use filmic language devices. Some comparative studies of different pedagogical Specially, they show that the interconnections be - experiences done with multimedia materials which tween different levels of reality, fiction and virtual rea- were based upon the educational use of cinemato- lity appear to have a rather complex nature assuming, graphic sequences and their reception conditions, pro- consequently, a rather complex system of pedagogical vided the opportunity to observe some main tenden- effects. In turn, the use of filmic language within a mul- cies, with regard of broader intertextual aspects such timedia context reflects with particular sharpness some as the multitude of cinematic facts and hypertextual of the problems that occur in different environments of information that usually follow along with a given fil- multimedia users, either they are teachers, students, or mic multimedia material, such as different spin off other ordinary media consumers: the hyper-real cha- materials and devices. Those tendencies were: racter of the filmic media; the substantial degree of 1) Filmic material on discs or in files, especially mutation that distinguishes the manipulation of those

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media through different tools; the huge quantity of more powerful one. So powerful that, probably, he information at the user’s disposal in each frame, image, will not confine himself to the role of a reader and will sound or their sequence; the necessity to close or open become, in fact, a new creator with almost unlimited the structures of multimedia systems in order to esta- possibilities to manipulate the original work and even blish different possible pedagogical patterns and explo- preserve his manipulation as a new work to be wat- ring ways. So, the user of a filmic multimedia material, ched and studied, i.e., the user may easily become an in front of such phenomena, has always the possibility author and a creator. Such a phenomenon necessarily Comunicar, 39, XX, 2012 of playing different roles in interaction with those implies, from a pedagogical point of view, a vast range materials and that is why the user, teacher or student, of complex literacy problems: towards the materials needs specific training and adequate literacy to play and their language systems (hardware and software); those roles. towards the pre-established working strategies to inter - act with the materials; and mainly, towards the structures those combine and integrate all We are now obliged to analyze the possible risks of the loss those items. In principle, we may say that an open structure of this collective property, which is often incredibly will always be more effective, insubstantial and for that reason all the more valuable. To from a pedagogical point of view, than a closed one, in do this, we must also preserve, articulate and systematize spite of the many exploring ways that a closed multimedia some of the main features of the processes of cultural filmic material may offer to its communication as phenomena of collective memorization user, these will always be in a limited number, while the and learning. As so many scientists and researchers have query patterns and manipula- tion possibilities of a material stated over the years, in the exercise of their scientific with an open structure are, in irreverence and theoretical restlessness, the scientist is fact, unlimited. This fact, only, implies a great demand of film hardly ever able to take a step back and view science, in and media literacy. Besides these textual and space and time, in such a way that he can see it move, contextual aspects there are, of «and yet, it moves». course, also problems of legal and authoral character that need to be addressed. The user should never forget the authorship implications of the original work. Although 3. Films as texts we will not approach these problems here, since from One of the most important roles is the role of the a strict pedagogical point of view they are not relevant receiver decoding the filmic message through the spe- in this context, these aspects should be properly cific devices of the multimedia materials. He is gene- addressed within other curricular contexts. rally no longer the abstract spectator taken from the collective darkness of the movie theatre, nor is he, any- 4. The question of Interactivity more, the single manipulator of a non-intelligent video Some of the main questions regarding pedagogical cassette recorder with rather limited possibilities of strategies to approach the different multimedia filmic intervention upon the original work. The user/receiver materials present, generally, a common keyword: of the filmic multimedia material is, indeed, a reader of Interactivity. Nevertheless, interactivity does not mean multiple texts, but his role will not only be that of a rea- exactly the same in all materials and its possibilities of der, as Umberto Eco (1979) has presented him to us manipulation may be quite different according to the before, creating meaning through his mental capacity structure of the material. A more open structure of recognition, interpretation and association. He will usually offers a higher degree of interactivity than a ra - be a much more active reader and especially a much ther closed one. In my opinion, and again from a peda-

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gogical point of view, one can only say that a multime- it is, almost always, potentially incredibly didactic, but dia material comprehends an interactive strategy when yet, still interesting as long as it preserves in its mutant it offers a real possibility to the user to act upon the ori- structure all the original language mechanisms intact, ginal work, preserving his results. Such a procedure in order to keep on offering to its audiences the possi- represents, indeed, a wide range of new pedagogical bility of a dramatic and exciting perceptive experience, possibilities and although there is, in general, a rather no matter what kind of interactive strategy the audien- strong charge of didacticism impregnating the most ces may choose. But the main problem will be to know common strategies of interactivity, this could tempt us how to train the teachers with adequate skills in order Comunicar, 39, XX, 2012 to predict that the field is not too far from achieving a to be able to approach, in a pedagogically effective vast line of materials well suited to the most different way, those complex realities and virtual-realities that of pedagogical aims. But, however it may be, we can have been enunciated above? never forget that the individual aims of the user may be quite different in essence depending from the context 5. Do we need Media Education to achieve Media of his usage. He may just want to be entertained, view - Literacy? ing the film and playing the game, not giving it another In fact, most of the times, we can become media thought, or he may have some critical, pedagogical or literate just by being exposed to the media, without aesthetical aims. The multimedia authors and editors any formal media educational process, since all pro- are certainly aware of the possible existence of all cesses of media exposure contain some kind of media those user aims. Thus, the certainty of this usage will pedagogy that forms and conforms the media users not depend only from the aims and strategies of the (senders and receivers) in many ways, developing pro- materials and of their producing institutions, but also, duction, reading, interpretation and reproduction and in a very high degree, more often from the role mechanisms, of which, many times, the very same sen- that the user will be playing, or at least from the role ders and receivers are simply not aware. When this that he will be given to play. We know from the happens (and it happens quite often) the media users recent past that some television movies have been maybe functionally media literate in some degree, but designed and produced according to specific language they are, nevertheless, alienated in several ways con- patterns that are well suited to television’s way of grab- cerning the pedagogical processes that take place with - bing an audience, as for example, a large number of in their public and private media spheres. Then, some close up shots and highly fragmented redundant more specific media education processes may really sequences synchronized with some easily identifiable become important in order to achieve some better popular musical scores. We do also know that some media literacy results, both for media readers and actual examples of feature films have been screened in media makers. so-called interactive movie theatres. And the industry, It was with this in mind that a group of indepen- naturally, will try to explore every technological and dent scholars and experts from different countries and media novelty in order to grab larger audiences. But, in institutions gathered together to join their efforts general, any film that was made in the past, or that will around the attempt to produce some kind of a Media be made in the future within a normal film production Literacy common approach that became to be known context, will do: westerns, comedies, science fiction, as «The European Charter for Media Literacy», tragedies, horror movies, documentaries, etc. Any film, which was in fact a public declaration of commitment or genre, will easily fit in exciting multimedia packages, to some essential Media Literacy factors, such as: instructional or for pure entertainment, with different «Raise public understanding and awareness of Media aims and implying different utilization strategies, and Literacy, in relation to the media of communication, consequently with different pedagogical implications, information and expression; Advocate the importance aiming at different audiences. We run the risk, of of Media Literacy in the development of educational, course, of finding ourselves playing video games in- cultural, political, social and economic policy; Support stead of watching the film works of some of the major the principle that every citizen of any age should have profiles in the history of film art, that will depend from opportunities, in both formal and informal education, which point of view the user will be looking at it and, to develop the skills and knowledge necessary to in - of course, it will depend from his degree of film lite- crease their enjoyment, understanding and exploration racy. From a pedagogical point of view, any filmic of the media». (www.euromedialiteracy.eu/about. php). multimedia material may become a very effective Coming to this point, it means that we will have to material, although of rather complex evaluation, since develop formal and non-formal media education stra-

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tegies for school environments, for parental environ- publicity targets; film inserts and excerpts of all kinds in ments and, necessarily, for professional media envi- «YouTube», «Facebook», «Myspace» and millions of ronments. Since we know that the media industries other websites in the internet. are usually almost completely closed to such pedagogi- Film, in its many different forms, became the most cal approaches, it means that we will have to concen- common vehicle of those New Environments of trate our efforts on the environments of academic Media Exposure, thus, becoming also one of the most media training, that is, universities and other media important instruments for a Multidimensional and Multi - Comunicar, 39, XX, 2012 training centres. Within this perspective, besides jour- cultural Media Literacy among the many different nalism, the other fields of major importance to be con- media users, consumers, producers and «prosumers» cerned with media education and media literacy are of all ages, social and cultural levels, although different film, videogames, music, advertising and, because all levels of media literacy, their nature or even their lack the media tend to converge towards it, the internet. can show differences or similarities, according to the Some of these aspects were already raised in ear- local and global contexts where they are developed lier contexts, in an attempt to develop some reflection and practiced: «Appropriations and usage patterns of and discussion about their nature: «The Internet is these media technologies are in many ways rather spe- actually the largest database for information support in cific, so one of the main risks, in a media literacy con- the daily life of individuals but even institutions and text, is the danger of generalization about common services. Among those we can count students and tea- patterns of appropriation. However, one general fea- chers, but also media and opinion makers, as well as ture in our attitudes towards these media cultural information providers including journalists. When it is effects has been taking them as they were often ambi- essentially used as a path for communication channels valent: television is still seen both as educational and as for electronic messages, the web contains a series of a drug; mobile phones are perceived both as a nuisan- useful information, presented by individuals, institu- ce and as a life-saver; computer games are viewed tions, governments, associations and all types of com- both as learning tools and as addictive timewasters and mercial and non-commercial organizations. But who film has been looked at since the very beginnings of the are the gate-keepers of that electronic flow? Who 7th art as a medium of great educational power as well makes up the major streamlines of the global agenda? as a medium with an enormous range of escapism How and where are the most powerful editorial lines dimensions» (Reia, 2008: 155-165). shaped? Beyond the boundless and instantaneous allo- The urgency to approach film, its languages and cation of data, the Internet developed new ways for appropriations as a main vehicle of media literacy has cultural, economic and social life. This development is also to do with the enormous importance of this related to communication instruments and access to medium in the construction of our collective memo- the communication and information industries. It is ries. The richness and diversity of the film languages, apparent in politics, education, commerce, and in techniques and technologies of film are seen as instru- many other fields of public and private character. All ments of great importance, from the primitive films of these areas contribute to the rapid change of our tradi- Lumière and Mélies to the most sophisticated virtual tional paradigms of public sphere and space and we inserts in YouTube. Their role as vehicles of artistic don’t know yet if our position as individual and social and documentary narratology and as factors of authen- actors in the above is changing as quickly and maybe tic film literacy, acquires an absolutely unquestionable we are not yet completely aware of the implications of importance in any society that calls itself a knowledge such changes. The potential threat of widespread alie- and information society as constructive contributions nation in such new environments of media exposure to our collective and cultural memories. should not be dismissed lightly» (Reia, 2006: 123- Having this in mind, specially within the new con- 134). text of media policies that are expected to be deve- loped all around the world and consequently some 6. Do we need Film Literacy? possible new media and film literacy approaches, it Film, is probably the most eclectic and syncretic of was a task of major importance to produce the thema- all media and it has an incredible power of attraction tic dossier of «Comunicar, 35» concerning the role of which is replicated in all other media through the «Film Languages in the European Collective Memory» usage of film languages in any kind of media contexts: (Reia, 2010). Let us now see how its content can help music videos to promote music; real footage to enhan- us to establish some links to the necessary global media ce videogames; film genres and film stars to reach literacy strategies that have to be drawn, especially in

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what concerns the training of teachers in order to be narratives develop can also suffer from memory loss, able to deal with multiple film and audiovisual literacy just as we as individuals are forgetful or get old and are challenges. unable to regenerate the hetero-recognition mecha- nisms, and sometimes not even self-recognition, or 7. Five «Easy Pieces» of Literacy – 5 case studies because we cannot distance ourselves sufficiently from in «Comunicar, 35» our prevailing knowledge and narratives in order to Paraphrasing the film of Bob Rafelson (1970), one gain a more holistic, universal and reflective perspec- should always find some «easy pieces» to put together tive. It is not because artists, scientists or pedagogues, Comunicar, 39, XX, 2012 our capacities, our cultural stories and our memories. like other human beings, have a «short memory», but That was the challenge that was taken by the authors because the arts, sciences and technologies and their of Comunicar 35 – putting together different film lite- languages are closed off and isolated within their own racy approaches in an attempt to build up some cultural brid- ges among different genera- tions, movements and appro- Film, in its many different forms, became the most common priations concerning the Eu- ropean collective film memory, vehicle of those New Environments of Media Exposure, presented here as a case study and an example of many other thus, becoming also one of the most important instruments possible film literacy approa- for a Multidimensional and Multicultural Media Literacy ches. The conservation of the among the many different media users, consumers, collective memory of sounds and images as a European cul- producers and «prosumers» of all ages, social and cultural tural heritage means acknow- levels. ledging the various evolutio- nary contexts of audiovisual communication in Europe as well as their relations with the cultures of the world at large, as these processes never particular spaces and sometimes separated from occur in geographical or cultural isolation. The lan- knowledge, application and even dissemination. This guage of film takes on a vital role in these processes of can happen in any branch of the arts or sciences, even communicative and educational evolution as a vehicle when the fundamental principles of their languages of collective communication and education, that is, as belong to education or communication, which in itself a factor for an in-depth learning of the most varied is an enormous contradiction. Thus the technological domains of human knowledge – i.e., multiple litera- and communicative supports of the records of the indi- cies, including media and film literacy. vidual and collective production of knowledge turn It is also important to examine the evolution of the inwards in their apparent self-sufficiency from the pedagogical dimensions of audiovisual communication standpoint of the evolution of communication, taking in general and cinematographic education in particular into account the technological and linguistic develop- as the true starting point for an entire cultural reposi- ment of the past century, which has shown itself to be tory that we cannot neglect or ignore, otherwise we fairly redundant as well as being a reducing agent that risk casting into oblivion some of the most important has erroneously and inefficiently preserved the proce- traces of our European cultural identity which, by their dural knowledge of construction and communication nature, are often so fragile. We are therefore obliged of scientific or cultural learning. Consequently, we are to delve into the media, channels, technologies and now obliged to analyze the possible risks of the loss of language we have developed for over a century to add this collective property, which is often incredibly clarity to the collective creativity and necessities of the insubstantial and for that reason all the more valuable. artistic and documentary narration that represents us To do this, we must also preserve, articulate and sys- and which enables us to reflect on our own human tematize some of the main features of the processes of condition. But strange though it may seem, the socie- cultural communication as phenomena of collective ties, sciences and technologies within which these memorization and learning. As so many scientists and

© ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 81-89 88 Comunicar, 39, XX, 2012 of their scientific irreverence and theoretical restless theoretical and irreverence scientific their of exercise the in years, the over stated have researchers oehr aog tes i te hmtc ose of dossier thematic 2010): (Reia, the 35» «Comunicar, in others, among together, gathered approaches different 5 these in it seen be may as literacy, film and media authentic of factor a as importance unquestionable absolutely an acquires ve, Film documentary perspecti- and holistic and and comprehensive a Cinema artistic in narratives, of of vehicles role as the Languages before, said was way it as And, moves». it yet, «and move, it see can he that a such in time, and space in science, view and ness, the scientist is hardly ever able to take a step back BFI in this field this in BFI the of role leading vital, the to refers she when thors au other many by - recognized is authority intellectual her and years many for Education Film of department tial for understanding the world and times we live in. live we times and world the understanding for tial essen- absolutely is films and cinema of study the that demonstrating clearly conti- approaches its educational years, 25 nuous last the over field this in BFI the of activity of 1979-2007» lines main the Institute, traces 2010), (Bazalgette, Film British the of role tional educa- The Sunset, «Analogue article Her particular. in literacy film and literacy media in interest broader in resulted that process a as media the for perspective educational an pioneered which BFI, the of activities broader the within developed as pedagogy, we film what call in especially language, film to approaches London University’s Institute of Education– of Institute University’s London film context. this in clubs of importance the remembering also but thesis, hypo this support to authors and films specific of ples - exam- concrete with pointing heritage, cultural varied to public preserve the collective memory of a broader and more the of part the on desire a and education» film of «pedagogy of kind some between convergence a about bring should and can we suggests also author art form of memory», be it individual or collective. The «supreme the as supports and forms various its in out stands cinema which in media, contemporary analyze to capacity the of development the in underestimated be cannot language film of importance the that media, given literacy an profound a as construct environments, to need digital urgent in migration and sition film which education is identified, especially in within these times of tran- 2010), (Clarembeaux, heritage» reflection on the theme «Film Education: memory and Belgium– Liège, of (CAV) Centre visual ) ay azgte –a te ed f h BFI’s the of head the Balzagette –was Cary 1) ietr f h Audio the of –director Clarembeaux Michel 2) 3) Andrew Burn –professor of Media Education at – by presenting the main pedagogical main the presenting by – eeos a develops contribu - - - literacy. of these key concepts towards a possible renewed film art an form, offering their perspectives within as the cross-roads cinema were for recognition they gaining how in essential and discourse film the of in construction avant-gardes historic the of importance the huge 2010) (Tavares, the discourse» film and of avant-gardes construction the cinema: «Understanding emphasizes in her the article University of the Algarve– youngsters. the to attractive so are that of studying and analyzing these terrifying-loving objects many towards of option complicated more the towards than prohibition more inclined desperation are the who teachers to anguished products and genres young, forms, audiovisual the other to among extends persists influence whose still Europe, in also but cinema, American North in genres movie disaster and horror for love particular a how shows he videos; tual vir- and real and channels, film media, the the and young among interaction of forms of transmutation the ple, and emphasizes the hybridization of the genre and exam- an as videogames and cinema takes He object. and study a as movies channels horror taking environments, cultural media, among transition of era this in language film of role the discusses he which in 2010), (Burn, education» media and cultures image moving tes with his article, «Thrills in the dark: young people’s íe-aaoa 2010) tínez-Salanova, «Creat (Mar Education» and Cinema of Classroom ive ep s o iutnosy rsre ata rcrs of records factual preserve simultaneously to us help to ability the have supports technological different their Teachers, for since for Cinema as for Art, their various languages and Curriculum Literacy Information and may be possibly achieved that appropriations different desirable the with developed along be may that those as such contexts, tural cul other within and places other in approaches racy lite similar other for consideration into may taken be reflections well these that text, this of beginning the sis of the evolution of the different media landscapes in and cinema analy general the to according conclude, to adequate quite European seems it appropriations, of literacy film European context cultural the Conclusions 8. neglection. and marginalization exclusion, violence, like topics educational links difficult traditionally to that films specific analyses of European network the a proposing of Cinema», History Heterodox the in Systems ) niu Martínez-Salanova Enrique 5) at Arts Visual of Professor –a Tavares Mirian 4) Although these case studies are benchmarked by benchmarked are studies case these Although © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 81-89 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: – within the UNESCO Media rts bu «Educa tional about writes – uhr f the of author - - - - 89

events as well as the capacity to approach all those ECO, U. (1983). The Role of the Reader. London: Hutchinson & Co. events and the global phenomena that surround them FLORES, T.M. (2007). Cinema e Experiência Moderna. Coimbra: Editora Minerva. in an inclusive, holistic and universal way. FINNEY, A. (1996). The State of European Cinema. London: Cassell. References HAYWARD, S. (1996). Key Concepts in Cinema Studies. London: AMBRON, S. & HOOPER, K. (1990). Learning with Interactive Routledge. Multimedia. Washington: Microsoft Press/Apple Computer. LIPOVETSKY, G. & SERROY, J. (2007). L’ é c r a n g l o b a l . Paris: Du Seuil. ANDREW, J.D. (1976). The Major Film Theories, an Introduction. MARTÍNEZ-SALANOVA, E. (2010). Education in European Cinema Comunicar, 39, XX, 2012 Oxford: University Press. and Society’s Exclusion of the Young. Comunicar, 35, 53-60. (DOI: ARNHEIM, R. (1971). Film as Art, 1933-1957. Los Angeles: 10.3916/C35-2010-02-05). University of California Press. MATTELARD, A. & NEVEU, E. (2003). Introdução aos Cultural Stu - ASKEW, K. & WILK, R. (2002). The Anthropology of Media: A dies. Porto: Porto Editora. Reader. Massachusets: Blackwell Publisher. MODOOD, T. (2007). Multiculturalism. Cambridge: Polity Press. BALÁZS, B. (1945). Theory of the Film: Character and Growth of a MORIN, E. (1972). Les Stars. Paris: Seuil. New Art. New York: Dover Publications. MONACO, J. (1981). How to Read a Film. New York: Oxford BAZALGETTE, C. (2010). Analogue Sunset. The Educational Role of University Press. the British Film Institute, 1979-2007. Comunicar, 35, 15-24. (DOI: MUNT, S.R. (2000). Cultural Studies and the Working Class. Lon - 10.3916/C35-2010-02-01). don: Cassell. BELTON, J. (1996). Movies and Mass Culture. London: Athlone REIA, V. (2006). New Environments of Media Exposure. Internet Press. and narrative structures: from Media Education to Media Pedagogy BISKIND, P. (1983). Seeing is Believing. New York: Bloomsbury. and Media Literacy. In U. CARLSSON (Ed.), Regulation, Awareness, BORDWELL, D. (1996). Post-Theory. Madison: University of Empowerment. Göteborg: Nordicom. Wisconsin Press. REIA, V. (2008). Multidimensional and Multicultural Media Literacy. BURCH, N. (1979). To the Distant Observer. London: Scolar Press. Social Challenges and Communicational Risks on the Edge between BURN, A. (2010). Thrills in the Dark: Young People’s Moving Image Cultural Heritage and Technological Development. In U. CARL - Cultures and Media Education. Comunicar 35, 33-42. (DOI: SSON & S. TAYIE (Eds.), Empowerment through Media Education. 10.3916/C35-2010-02-03). Göteborg: Nordicom. CARROLL, N. (1995). Philosophy and Film. New York: Routledge. REIA, V. (2010). Film Languages in the European Collective Me- CHAPMAN, J. (2005). Comparative Media History. Cambridge: mory. Comunicar, 35, 10-13. (DOI: 10.3916/C35-2010-02-00). Polity Press. STOREY, J. (1994). Cultural Theory and Popular Culture. London: CLAREMBEAUX, M. (2010). Film Education: Memory and Heritage. Prentice Hall. Comunicar, 35, 25-32. (DOI: 10.3916/C35-2010-02-02). TAVARES, M.E.N. (2010). Understanding Cinema: the Avant-gar- CUBAN, L. (1986). Teachers and Machines. New York: Teachers des and the Construction of Film Discourse. Comunicar, 35, 43-51. College Press. (DOI: 10.3916/C35-2010-02-04). DELEUZE, G. (1983). A Imagem-Movimento. Lisboa: Assírio & UNESCO (Ed.) (2011). Media and Information Literacy Curri - Alvim. culum for Teachers. Paris: UNESCO.

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© ISSN: 1134-3478 • e-ISSN: 1988-3293 DOSSIER

Received: 06-12-2011 / Reviewed: 18-03-2012 Accepted: 29-03-2012 / Published: 01-10-2012 l Sara Pereira, Manuel Pinto & Luis Pereira Braga (Portugal) DOI: 10.3916/C39-2012-02-09

Resources for Media Literacy: Mediating the Research on Children and Media

Recursos para la alfabetización mediática: investigación y propuestas para niños

ABSTRACT Much has been said and written about media education, its relevance and goals. Beyond directives, resolutions or recommendations, research in this area has deepened the foundations of media education but has also emphasized its weak points or faults. One of these critical points noted in the training and research work developed at the University of Minho, Portugal, in the last 20 years is the non-existence of resources and materials that could be used to promote media education in different contexts. But this is not just about the availability of materials, it concerns the importance of putting knowledge into practice and of mediating the knowledge produced with the appropriate audience. This concern was the basis of the ‘Media Education in Booklets’ project carried out by the Society and Communication Research Centre and funded by the Evens Foundation, Belgium. This paper presents the resources produced by this project in the form of three booklets: the first deals with the mediation of TV at school and at home; the second describes videogames, ways of playing, benefits, dangers, creativity and interculturality; the third is about the Internet and social networks, and the new forms of relationships and communication that these allow. RESUMEN Mucho se ha investigado sobre la educación en medios, su importancia y objetivos. Más allá de las directivas, reso- luciones o recomendaciones, la investigación en esta área ha permitido profundizar y solidificar sus fundamentos, al tiempo que ha facilitado el reconocimiento de sus puntos más débiles u omisiones. Uno de los puntos críticos des- tacados por la formación y por el trabajo de investigación que se ha desarrollado en la Universidad de Miño (Portugal) durante los últimos 20 años, es la inexistencia de recursos y materiales que puedan utilizarse para la pro- moción de la educación en los medios de comunicación en diferentes contextos. De esta forma, independientemente de los recursos y materiales, se genera la importancia de la transferencia de conocimientos a la práctica, la trascen- dencia de la mediación del conocimiento producido a su público. Esta preocupación fue la base principal del pro- yecto titulado «Recursos para la alfabetización mediática» llevado a cabo en el Centro de Estudios de Comunicación y Sociedad y financiado por Evens Foundation (Bélgica). Este trabajo presenta sucintamente los procesos de crea- ción y los resultados generados por estos recursos, centrados en tres medios: televisión, videojuegos e Internet y redes sociales. KEYWORDS / PALABRAS CLAVE Media literacy, knowledge mediation, children, youth, school, family, television, videogames, social networks. Alfabetización mediática, mediación del conocimiento, jóvenes, escuela, familia, televisión, videojuegos, redes sociales.

v Dr. Sara Pereira is Assistant Professor in the Communication Sciences Department and Researcher in the Communication and Society Research Centre at the University of Minho (Portugal) ([email protected]). v Dr. Manuel Pinto is Full Professor in the Communication Sciences Department and Researcher in the Communication and Society Research Centre at the University of Minho (Portugal) ([email protected]). v Luis Pereira is Ph.D. Student at the Communication and Society Research Centre at the University of Minho (Portugal) ([email protected]).

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1. The importance and meaning of media literacy Once the dimension of resources has been con- resources textualized, it is necessary to clarify the understanding In recent years, media education has risen to the we have of them. Contrary to current ideas, it seems top of the agenda of major international organizations. reductive to confine the concept of resources to sup- «Media literacy is a paramount goal of the EU’s public port materials, action guides and economic aspects. policy» was a statement of intent that launch a series Certainly these dimensions are necessary, but in our of action programs, as emphasized at the time (Reding, view they are not enough. In this context, the human Comunicar, 39, XX, 2012 2009) by the then European Commissioner for the dimension represents a touchstone and sign pointing to information society and media. UNESCO, in particu- the direction that the media education plan can take. lar, has been developing initiatives to define consistent In what sense can we, and should we, consider indicators of «media and information literacy» (Grizzle, the human factor as a resource? In three dimensions: 2011). On a local level these trends represent a signi- a) Networks of knowledge, in relationships and ficant stimulus, while encouraging private initiatives to projects that welcome the contributions, competences, explore a horizon of meaning and map framing; yet knowledge skills of each member of the network, be these initiatives in themselves are not enough to pro- they a person or an institution. duce successful actions and projects. They require, b) Organizations as resources, their objectives, among other things, incentive plans and inspiring organization, action plans, their moments and impor- resources for their development. tant events. For example, a school can be understood Since at least the 1970s, the definitions of media as a space of relationships that promotes (or inhibits) education have clearly distinguished it from other con- the action. cepts related to «educational media» or «educational c) The enunciation and circulation of testimonies, use of media». For example, in 1973, the UNESCO- reflections, statements and goals formulated by diffe- linked International Council of Cinema and Television rent actors that are sources of inspiration, and that defined media education as «the study, teaching and could enhance collaboration. learning of modern means of communication and Adopting such a perspective thus opens up surpri- expression, defined as a specific and autonomous sing horizons with regard to resources. It also some- domain of knowledge, both in theory and in pedagogi- how relativizes a recurrent discourse about the «lack of cal practice». The Council also pointed out that this conditions» which, in some cases, is merely an excuse area cannot be confused with the «use [of the media] for inaction. In reality, all actors directly or indirectly as an auxiliary for teaching and learning in other fields involved in media education are potentially –and lite- of knowledge such as mathematics, science or geo- rally– producers of resources, while also being nodes graphy» (UNESCO, 1984: 7). of a vast network of people and institutions1. The same could also be said for ICT and their Although the media are not prodigal when repor- place in a communication and educational landscape ting on what they do and on scrutinizing their own that has changed greatly in recent decades. But this is role in society (as opposed to what they do for other not to say that media education does not require tools entities), what they publish and broadcast provides and resources developed with accuracy and interest. material of primary importance for media education. In the case of the media, the diversity of means, lan- The same is true for self-regulatory bodies such as guage and gender, together with their role in the ombudsmen, and hetero-regulatory bodies like the expression and enunciation of contemporary life, pro- media regulatory authorities. In both cases, they are vide an inexhaustible fountain of resources, making the sources of rich material for reflection and analysis. In media a necessary and unavoidable study subject and addition, several companies and media groups, some a space propitious for expression and communication for altruistic reasons, others for more commercial moti- between individuals and groups. vations, have also launched projects and initiatives However, it is important to consider that the pro- related to media literacy. Official programs –from duction and use of resources is only one of the dimen- governments, international organizations, NGOs, sions of the development of initiatives and programs in etc.– are often a source of useful and effective material this area. Teacher training, intervention in the field, (which does not mean that they should not be subjec- scientific research and the definition and implementa- ted to critical analysis). In this sense, academic works tion of policies are other dimensions which have to be resulting from studies and research are increasingly considered, independently or in relationship to each accessible through national and transnational reposito- other. ries, and can be a very important resource because of

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the clues for further reading they might provide. Last, family context for media reception. Several resear- but not least, reports of experiments carried out in chers have stressed the value of the family in mediating classrooms, in different curriculum subjects, in after- children’s relationship with the media (Strasburger & school and training activities in contexts other than al., 2009; Lemish, 2008; Pinto, 2005; Pereira, 1999). schools, represent an inexhaustible supply of inspira- In fact, one of the main discoveries of research on tion and attention, if only to indicate the paths or solu- audiences is the increasing recognition of the impor- tions that should be avoided. In this context, the tance of reception analysis and consumer context: the

Internet and, particularly, tools and interactive and family environment. The amount of time that young Comunicar, 39, XX, 2012 digital platforms as well social networks go beyond people devote to media frequently gives rise to con- opening doors to a wide range of resources as they are cern among parents who do not always possess the themselves essential resources. necessary tools to analyse and understand this reality The outline of a non-reductive view of the resour- and act upon it. Several studies developed in different ces needed for media literacy would, however, be incom- plete if we did draw attention to a final element related to the One of the main discoveries of research on audiences is the vision of the role of media in society and culture. In fact, this increasing recognition of the importance of reception element underlines a larger issue in media education deve- analysis and consumer context: the family environment. The lopment. As pointed out in amount of time that young people devote to media 1989 by the influential Cana- dian work «Media Lite racy frequently gives rise to concern among parents who do Resource Guide», the resour- ces have little meaning if they not always possess the necessary tools to analyse and do not take into account the understand this reality and act upon it. underlying rationale. This includes the recognition that the media construct social rea- lity, but at the same time, they are themselves a reality socially constructed. Media countries show the significance of direct interaction output contains ideologies and worldviews that are between children and adults. If parents discuss, com- more often invisible to the naked eye; what they expli- ment on and help children interpret media content, citly or implicitly convey influences social and political they can help their children understand their messages. life. This does not mean that those who receive the Media play a significant role in children’s socializa- messages they send necessarily do so in a passive way. tion process; the media are a unique source of learning This already occurred in the era of mainstream media, and contact with the world. Several authors (Stras - and it happens now but on a larger scale in the age of burger & al., 2009; Pereira, 1999; St. Peters & al., interactive and digital media. 1991) defend the idea that parents can influence the way children use the media and the learning process 2. From research to the field: creating resources that develops from these experiences. for media literacy As a result, parents should be sensitized to this 2.1. Starting points: the evidence from research important task and have access to resources that On 16 December 2008, a resolution on «Media inform them on how to deal with children’s media Literacy in a Digital World» passed by the European experiences. In Portugal, the lack of materials and gui- Parliament pointed out that «acquiring media literacy delines has conditioned the implementation of media begins in the home with learning how to select from education in contexts such as school or family. This the media services available», stressing «the importan- led us to design a project, having taken the results from ce of media education for parents, who play a decisive research as a starting point, the various experiences role in the development of children’s media-use from training and considering the gap between theory habits». This recommendation, and the research along and practice identified by research and training, whose these lines, has highlighted the importance of the main aim was to produce materials to support media

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literacy in the family. This project, entitled «Media Education in Booklets», was awarded the 2009 Evens Foundation Prize in Media Education by this Belgian organi- zation, which encouraged us to take this opportunity to bridge the Comunicar, 39, XX, 2012 gap identified by the research – the need for resources in media edu- cation (Figure 1).

2.2. The «Media Education in Booklets» project: main objec- Figure 1. From research to the field: the need for resources. tives Based on the assumptions presented above, the to their importance in the lives of young people. main aims of the project were: 1) to provide materials The TV booklet is organized in three parts (Figure to help parents and teachers to mediate young peo- 2): the first part reflects TV habits and clarifies some ple’s experiences with media; 2) to empower educa- common sense ideas about the role of TV in children’s tional agents (parents, teachers, socio-cultural facilita- lives; part two is mostly dedicated to the mediation tors) and children to become critical and demanding process, trying to sensitize the parents to this important media consumers; 3) to contribute to the improvement task; the third part proposes some activities to enrich of the level of consumer/ citizen information (conside- the experience of watching television. The figure ring that the quality of the media also depends on the below describes these three parts of this booklet in grea - critical awareness of their public). ter detail. The second booklet, entitled «Videogames: 2.3. Themes and target audience Stepping up to the Next Level» was also divided into To put these ideas into action, the team conceived three parts, as shown in Figure 3. The first part begins three booklets written in a simple verbal and an attrac- with a brief history of videogames, types of games, and tive visual language, which would be easy to read and identification of the videogame research areas: design, carry. The entire project was guided by media educa- programming, psychology, education. The second tion objectives in the sense given it by Rivoltella (2007: part reflects children’s and young people’s practices 23): «media education, or rather, citizenship educa- and perspectives on videogames. It also focuses on the tion, should provide especially meta-reflective activi- dangers and potential of videogames identified by the ties, promoting citizens’ capacity of self-analysis that research and society. The third part presents strategies contributes to the development of the awareness of for parental mediation. It also focuses on the place of what they are doing». videogames in school and the role of media education. Each of the three publications focused on a speci- The Internet and Social Networks booklet centers fic medium: TV, videogames and the Internet and on topics like the social networks most used by young social networks. The choice of these media was due people; new forms of communication and their impor- tance in the process of young people’s socializa- tion; and the significance of contexts (cultural, social) in the access to and sharing of informa- tion. Another topic is dedicated to a brief dis- cussion of the possible consequences of exces- sive habitual use and the risk of social isolation. Figure 2. Main parts of the TV booklet. The booklet ends with a

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and texts produced by the children themselves whose ages ranged from 6 to 15. This material was collected at schools and the

team subsequently Comunicar, 39, XX, 2012 selected drawings and texts for publi- cation, according to the topics of the Figure 3. Main parts of the Videogames booklet. booklets. The project in- reference to the need for digital literacy and the impor- volved about 200 students from 10 schools in northern tance of family and peer mediation, considering social Portugal. As already mentioned, students participated networks as potential means of participation and citi- by presenting drawings and texts which enriched the zenship. Figure 4 presents the main parts of this book - publications with their perceptions. The involvement let. of these schools in the project gave the children an The booklets are aimed at a wide age range. The opportunity to learn and share experiences of media television booklet is primarily for six-year-old school consumption habits and patterns of usage. Further - goers; the videogames booklet focuses on 8-10-year- more, in doing so, children and young people were olds, and the Internet and Social Networks is aimed at not considered to be mere consumers but producers children of 12 and older. In terms of reading and use, and participants. the booklets were designed for parents, teachers and, With this material and data collected from the lite- of course, children, for the reasons explained below. rature, the authors were able to produce the content of the booklets, with the collaboration of a designer 2.4. Conception and graphic design who created three characters for the publications, the- The procedure for setting up each of the publica- reby lending continuity to the three booklets and fra- tions was identical. The texts were written based on ming the material produced by the children2. data and information from national and international Before publication, the texts were sent to parents, research. The first step was to gather in this informa- teachers and/or experts in the field to check the clarity tion. The authors were concerned to avoid a moralis- of language and suggestions for corrections or amend- tic perspective or to provide a ready-to-use set of stra- ments. These comments were a valuable contribution tegies. The main aim was to provide information to the final review and also provided an initial soun- based on the evidence from the research and make ding-out of public acceptance of the booklets. suggestions for action in order to encourage rea- ders by appealing to their experience as consumers within the particularities of their contexts, whether family, school, etc. As the content of the booklets is predominantly based on the relationship of young people with media, the aim was for their voices to be heard throughout these publications, and the best way to do this was through drawings Figure 4. Main parts of the Internet and Social Networks booklet.

© ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 91-99 96 Comunicar, 39, XX, 2012 esae ta cvr te iy f Braga of city the covers that newspaper a by distributed were booklets the Thus, newspaper. regional a with partly partnership a were of means but by overcome goal, this hampered country the in newspaper. national crisis economic the from circulation arising difficulties However, mass of free a booklets via the charge the distribute to to given was commitment Foundation, initial team’s the The and intention, beforehand. considered carefully was Portugal throughout distributed were booklets the and project the of Dissemination 2.5. 5. Figure in reported launch date, and disseminated throughout the country. rjc cud ec byn the beyond reach could project esta been blished. also have schools and associations civic with partnerships and booklets, the of distribution the in partners important become have libraries fact, In libraries. public in and schools at conferences, national inter and national at presented also media. the among the population, particularly in interest much aroused and project the for exposure significant ensured sessions These people. 200 about Social by attended was which and Networks», Lite racy «Digital on seminar a at Networking presented was booklet Social and International Internet with Children’s Day (June 1st, 2010); the coinciding was presented at the same bookshop 20th, 2009); the videogames booklet (November Children of Rights on the Convention the of anniversary 20th the celebrated that bookshop a at launched was television about booklet the meaning: special a with the dates launch on published were booklets three The to booklets. held team the which meetings public various across people of areas. geographical and classes social number largest the ched rea- booklets the that was concern team’s The copies. 9,000 around of circulation a with area, surrounding The way in which the project was disseminated was project the which in way The are process this of steps methodological main The Finally, the booklets were published with different The team also foresaw that the that foresaw also team The were booklets and project The by accompanied was strategy distribution This - - 3 n the and can provide, the educational resources to enable this» enable to resources educational the or provide, can provide, all not though consumers, media critical be will children hope cultures most that certain is «it media, either traditional or new. As Livingstone stated, citizens, young people and adults to deal critically with Children. The core of idea was to provide resources Rights that empower the on Convention the by cated pate, expresstheiropinionsandbeinformed,asadvo- partici- to rights children’s namely 417), 2011: stone, a context of empowerment and human rights» (Living - remarks Final 3. audience. target greater even an to out reaching thus English lasics.uminho.pt/edumedia/?lang=en), and Portuguese in online available scientific this make to society. to available readily more knowledge resources providing of and literacy media of importance the of areas knowledge different from researchers in awareness raise to sible, pos- as known widely as project the make to was idea The sciences. education and communication the from at people with encounters and conferences international distribution their enabled which English, into ted transla were booklets the so and border, Portuguese In this project, media literacy was understood «in understood was literacy media project, this In In the first quarter of 2012 the booklets were made Figure 5. The project methodology. project The 5. Figure © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 91-99 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: (www. - - project was the difficulty in following-up on the recep media. the with experiences children’s on reflect to tally info-excluded people, giving them the opportunity chers. We also wanted these resources to involve digi- tea- or parents their with or themselves by it, read to desire a and imagination curiosity, their arousing dren, language was intended to capture the attention of chil visual The anywhere. or school, at home, at whether carry, and use to easy all, to accessible resource a ate cre to was aim The - intentional. was media digital of the format for the creation of these resources in an age (Livingstone, 2011: 417). The choice of the booklet as that are possible to achieve (father). achieve to possible are that recommendations practical with information, useful needed! urgently is it this, (parents). than More parents. on information (father). contacts concrete and legislation with ending mendations, recom the in and presentation the in methodical is it (mother). text moralistic a not is awareness. media building team on material of kind this the of impact the rigorously more evaluate to expects resources, and experiences contexts, cation edu- media on research future In reception. positive booklets’ the explain also may in Portugal resources literacy media of scarcity The below. cribed as shown by the extracts trans- resources, such for need and importance the nowledged ack who teachers and parents many from feedback received We tone. positive extremely their explain may which ders, rea by spontaneously and rily volunta in sent were received testimonies Some expected. than further distributed once booklets the of distribution the monitor to able the not was that team fact the to due was this way schools some In libraries. and families, within booklets the of use and tion © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 91-99 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: A less positive or underachieved dimension of the of dimension underachieved or positive less A • It is clear and accessible, and can be helpful to helpful be can and accessible, and clear is It • and relevant have to me to seem contents The • for useful and important very is work This • • The document in general seems very well done; (mother). relevant is booklet this in Everything • It clear. and accessible it found I text, the liked I • - - - participation in the media, among others. among media, the in participation citizen’s and phones mobile advertising, including topics, and media other in take to booklets of collection the enlarging particular, in education, media of promotion the to contribute that materials producing continue to hopes team the that perspective this with is It lives. children’s their in particularly lives, everyday their in media the of meaning and importance the about think to them allow which media, the with relationship their about think to opportunity the citizens give that resources provide to important is It - - - with relevant material». relevant with practices school in education in use fre media of quency the between correlation positive significant a is «there that show teachers for education media in rials mate- support of distribution the after conducted dies stu- that stated Austria, in Culture and Science Edu cation, of - Ministry Federal the at Services Production of and Pedagogy Media of Department the of Director 118), (2007: Krucsay Susanne instance, favorable For present results. kits material media of distribution other studies that evaluate practices in schools after the from by conclusions Nevertheless, schools. booklets and families the of use parents, teachers and children, the and in contexts such as monitor to invaluable be would It impact. project’s the of evaluation found a receive to broader range of opinion in order to make a needs more pro- project the but researchers, and also forgreaterinteractionwithourchildren(mother). but television to relation in just not educators, as lities responsibi our check to way a is booklet a and issues these about much think don’t we life daily in because (mother). publicised widely is text this hope I guide! orientation an as well works a even (father). or care not do who those to warning matters, these about worry who parents ducts but also the process that took place to produce to place took that process the also but ducts The added value of this project is not only the pro experts from feedback positive had also team The especially important, extremely it considered I • educators, for important very is document This • - - - 97 Comunicar, 39, XX, 2012 98

them. The involvement of teachers at 10 schools, look at the media and media experiences from outside colla boration with more than 200 children, and the in order to understand them. work and discussion enhanced by the activities propo- In a final note we wish to underline how impor- sed by the team were in themselves an opportunity for tant the support and funding from the Evens media education. Foundation was for the implementation of this project. Despite the constraints of the economic crisis and the consequent difficulty in involving more social Notes Comunicar, 39, XX, 2012 actors, namely the media, in a wider distribution and 1 On this particular point, we have incorporated ideas from the dissemination of the booklets, the presentations to stu- study (Pinto & al., 2011). 2 Some of the material collected was analyzed more deeply for dents, parents, teachers and librarians enabled us to other studies with different purposes. For instance, the texts about sensitize these social agents to the importance of media videogames were submitted to a systematic content analysis, which literacy. The concern with the content and the need allows the researchers to further understand the perspectives and for the information to be based on research findings, perceptions of young people on the phenomena of electronic written in plain language and avoiding a moralistic games. For the booklet on Internet and Social Networks, the team did a survey of teachers’ perspectives on this issue by questionnaire. tone was, from the team’s perspective, positively This work was presented at the «Literacy, Media and Citizenship» valued by the recipients. congress, held in Braga in March 2011, and was published in the The design and implementation of resources for proceedings of the congress (www.lasics.uminho.pt/ OJS/index.- media education if based on a humanistic perspective php/lmc/ article/viewFile/516/489). 3 (Pérez Tornero & Varis, 2010), as advocated in the Braga is located in northern Portugal, has about 180,000 inhabi- tants and is considered one of the most dynamic cities in the country. introduction to this paper, values not only the product The University of Minho has its headquarters in this city. but also the process, and takes into account the poten- tial of individuals, their voices, opinions and sensitivity. References This was the perspective applied in this project, in DUNCAN, B. & JOHN, P. (1989). Media Literacy Resource Guide. which the resources do not come from outside, or Toronto: Ontario Ministry of Education. from a supposedly enlightened source with the conse- EUROPEAN PARLIAMENT (Ed.) (2008). Media Literacy in a Digital World. Resolution of 16 December (2008/2129-INI). quent prescription for action to be taken. They are, FEZ INTERNATIONAL FORUM (Ed.) (2011). Declaration on Media rather, moments in a process that is intrinsic to the and Information Literacy. Fez, Morocco, 17 June. action, even when they come from experiences spread GRIZZLE, A. & WILSON, C. (2011). Media and Information Lite - over a broad geographical area. Hence, the advanta- racy, Curriculum for Teachers. Paris: UNESCO. ges of the production of resources that come from KRUCSAY, S. (2007). Media Education in Austria: Competence, Communication, Autonomy. Comunicar, 28, 111-120. action and research. LEMISH, D. (2008). The Mediated Playground: Media in Early Child - As Scheuer (2009: 15) states, «Currently, citizens hood. In K. DROTNER & S. LIVINGSTONE (Eds.), International (individuals of all ages and gender) need to develop Handbook of Children, Media and Culture (pp. 152-167). Sage: analytical skills that enable them to better understand London. the emotional and intellectual world of symbols produ- LIVINGSTONE, S. (2011). Children’s Media Cultures in Comparative Pers pective (pp. 405-422). In V. NIGHTINGALE (Ed.), The Hand - ced by the new media». Therefore, it is important to book of Media Audiences. Malden:Wiley-Blackwell. provide resources that give citizens the opportunity to PEREIRA, S. (1999). A televisão na família. Processos de mediação think about their relationship with the media, which com crianças em idade pré-escolar. Braga (Portugal): CESC/UM. allow them to think about the importance and meaning PÉREZ-TORNERO, J.M. & VARIS, T. (2010). Media Literacy and of the media in their everyday lives, particularly in their New Humanism. Moscow: UNESCO Institute for Information Tech nologies in Education. children’s lives. It is with this perspective that the team PINTO, M. (2005). A televisão e a família: cruzamento de dois cam- hopes to continue producing materials that contribute pos movediços [TV and Family: a Crossroad for Changeable to the promotion of media education, in particular, Fields]. Comunicar 24, 59-67. enlarging the collection of booklets to take in other PINTO, M., PEREIRA, S., PEREIRA, L. & FERREIRA, T. (2011). Edu ca - media and topics, including advertising, mobile phones ção para os Media em Portugal: Experiências, actores e contextos. Lisboa: Entidade Reguladora para a Comunicação Social. (Available and citizen’s participation in the media, among others. in Portuguese on: www.erc.pt/pt/estudos-e-publicacoes/publicaco- As the Portuguese Nobel Prize winner José es) (01-02-2012). Saramago said in his book «O Conto da Ilha Des co- REDING, V. (2009). Preface. Media Literacy is a Paramount Goal of nhecida» (The Tale of the Unknown Island) (2010), the EU’s Public Policy. In P. VERNIERS (Ed.), EuroMeduc. Media «it is necessary to leave the island to see the island, we Literacy in Europe: Controversies, Challenges and Perspectives (pp. 7-8). Brussels: EuroMeduc. do not see it unless we leave it ». Applying this notion RIVOLTELLA, P.C. (2007). Italian Media Educational Situation and to the relationship with the media, it is important to Challenges for the Next Future. Comunicar, 28, 18-24.

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SARAMAGO, J. (2010). O conto da ilha desconhecida. Lisboa: Ca - D. (1991). Television and Families: What do Young Children minho. Watch with their Parents? Child Development, 62, 1, 409-423. SCHEUER, M. (2009). Foreword. Comunicar 32, 15-16. (DOI: STRASBURGER, V., WILSON, B. & JORDAN, A. (2009). Children, 10.3916/c32-2009-01-002). Ado lescents and the Media. Thousand Oaks: Sage Publications. ST. PETERS, M., FITCH, M., HUSTON, A., WRIGHT, J. & EAKINS, UNESCO (1984). L’ éducation aux médias. Paris: UNESCO. Comunicar, 39, XX, 2012

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© ISSN: 1134-3478 • e-ISSN: 1988-3293 DOSSIER

Received: 10-12-2011 / Reviewed: 21-03-2011 Accepted: 28-03-2012 / Published: 01-10-2012 l Morella Alvarado Caracas (Venezuela) DOI: 10.3916/C39-2012-02-10

Critical Reading of Media: A Methodological Proposal

Lectura crítica de medios: una propuesta metodológica

ABSTRACT This work analyzes some aspects on which the development of critical thinking is based starting with the contribu- tions of critical theory to the educommunicative perspective, as a bedrock for reflection on the media. This work reviews the characteristics of the critical subject and differentiates between critical reading and critical thinking. The former works as an analytic strategy that searches the re-reading of texts or audiovisual messages to identify categories attached to discussion and interpretation; the latter highlights ways to learn to think autonomously which leads to the proposal of interpretation strategies that target creative thinking. The objective of this article is to present orientations coming from Social Communication as an academic discipline that sustain Critical Readings conceived as educom- municative strategies. The methodology used to develop this study is the review of documents and content analysis. The result is a guide that proposes actions for critical media readings in the classroom. The conclusion is that the promotion of a critical attitude involves identifying the political personality of the cultural industry and the communi- cational process; it means constant questioning of the transparency of media messages, with the aim of creating inde- pendent, inquisitive and creative citizens. RESUMEN El presente trabajo analiza algunos aspectos sobre los que se sustenta el desarrollo del pensamiento crítico. Se parte de los aportes que la Teoría Crítica brinda a la perspectiva educomunicativa, como base para la reflexión en torno a los medios. Este trabajo se justifica en la medida en que se reflexiona sobre algunas dimensiones del sujeto crítico, y que diferencia entre lectura crítica y pensamiento crítico. La primera funciona como estrategia de tipo analítico que busca la re-lectura de los textos o los mensajes audiovisuales, con el fin de identificar categorías sujetas a discusión e interpretación. El segundo apunta a una propuesta de aprender a pensar de manera autónoma, lo que conlleva el proponer estrategias de interpretación que apunten al pensamiento creativo. El objetivo del presente artículo es mos- trar algunas orientaciones que, desde la comunicación social como disciplina, sustentan a las lecturas críticas conce- bidas como estrategias educomunicativas. La metodología utilizada en este estudio es la revisión documental y el aná- lisis de contenido. El resultado final es una guía en la que se proponen acciones para realizar lecturas críticas de medios en el aula. Se concluye que promover la actitud crítica, implica identificar el carácter político de la industria cultural y del proceso comunicacional; supone sospechar de la transparencia de los mensajes mediáticos y apunta a conformar un ciudadano independiente, cuestionador y creativo. KEYWORDS / PALABRAS CLAVE Educommunication, educational strategies, critical reading, critical perception, critical thought. Educomunicación, estrategias didácticas, lectura crítica, percepción crítica, pensamiento crítico.

v Morella C. Alvarado-Miquilena is Assistant Professor and Researcher in the Institute of Communication Research (ININCO) of the Faculty of Humanities and Education at the Central University of Venezuela, Caracas (Venezuela) ([email protected]).

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«What matters here, rather than teach things and Analysis, as well as the effects of radio and cinema on transmit content, is that the individual learns to learn; morality and culture, and studies on hearings linked to be capable of thinking for himself, to overcome veri- essentially to advertising. The effects become the star fications merely empirical and immediate findings of research theme. «All the other elements of the commu- facts that surround it (naive consciousness) and deve- nication process are considered as soon as they can lop its own capacity to reduce, to relate, elaborate contribute to improving the impact: the contents are synthesis (critical consciousness)» (Kaplún, 1998: 51). analyzed to subsequently design more effective messa- Comunicar, 39, XX, 2012 ges and the study of recipients interested in knowing 1. Introit: An approach to critical theory how to influence attitudes and motivations» (Igartúa & The first 30 years of the 20th century were domi- Humanes, 2004: 113) nated by the print media and their capacity to generate It was to identify how efficiently audiences are opinion, as well as radio and cinema, instruments of influenced in order to get at certain answers and shape disclosure of far-reaching and significant emotional public opinion that the studies generated by Harold impact that rectify the problems of access to informa- Lasswell, especially the so-called «5 Ws» formula tion imposed mainly by legal culture. In this context, (Who says? What is said? What are the effects…?), critical theory proposes new ways of approaching rea- were decisive for the analysis of the communication lity that differ from those used in other countries at that process., which considered control/property/issue, the time, in order to produce through transdisciplinarity as content (technological channels, audiences and a way of thought and action the tools necessary to res- effects); and this is research line that is still in force. pond to the equitable transformation of the world. In the research context, we recall the propaganda The initial steps in critical communication theory were campaigns of the Second World War that sought to taken at the Frankfurt School, a name given to the convince the population of the benefits they could group of researchers led by Max Horkheimer that obtain in the event of war, such as well as buying generated studies in various fields of knowledge (aest- more bonds (Igartúa & Humanes, 2004). This is a hetics, arts, anthropology, sociology and philosophy), clear example of how government sought to influence from the Institute for Social Research of the University the audience with the aspiration of obtaining results of Frankfurt1, and comprised the so-called critical through the use of strategies of persuasion that years paradigm of communication. later were still being used in advertising and politics, Basically the Frankfurt outlook reacts to the lea- without ignoring other areas. dership of research in American communication, with The critical theorists of the Frankfurt School its functionalist character, whereby one of the func- object to the US researchers’ epistemological princi- tions of the media is to provide regulation and social ples, believing that the data that yield standardized sur- equilibrium. The aspect that was strongly challenged veys and other tools do not report relevant interpreta- by the Frankfurt school referred to the use of the tions of the complex reality. The research should not media as instruments of political control and commer- be an instrument for achieving commercial purposes cial domination. but a factor to ensure a society that is more just and The set of studies arising from the so-called North balanced in all aspects. In this regard, Theodore American school2 fell within a double slope. The first Adorno writes: «It seems clear that civil society needs were those that form part of the empirical and socio- to go on enriching itself in critical terms. The attitude logical paradigm of structural-functionalism and the of the cultural critic, thanks to the difference or distan- Mathematical Theory of Information3. The second ce between them and evil and disorder, lets you ove- are the sociological studies from the Chicago school. rride theoretically, although the critique often fails for US investigations endorsed the media effect being remote from them. What makes the critical atti- approach, represented chiefly by the Magic Bullet tude work is the articulation of the difference or distan- Theory or Needle Hypodermic4. This theory is based ce within the same cultural device which aimed to on the idea of the omnipotence of the media to overcome, and you need precisely that distance to take influence an audience considered passive and there - in culture» (Adorno, in Lucas & al., 2003: 187). fore easily manipulable, and is based on studies by The Frankfurt School analyzes the cultural crisis of Ivan Pavlov and Burrhus Frederic Skinner’s Social industrial societies from the Marxist episteme, and Behaviorism. The increased activity of the North their topics of interest include focusing on political eco- American school is shown in «Work on Political nomy, the labor movement and the Marxist philo- Propaganda» funded by the Institute for Propaganda sophy. The main postulate of the school is based on

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so-called «negativity» as the critical impulse that moves nization of society. Much of the Frankfurt’s School the Enlightenment, emphasizing the critical aspect that work is developed between World War I and II, motivates change and social transformation. This, which justifies the sense of its sociopolitical orienta- there fore, ensures the exercise of a critical dialectic: a tion. method of seeking the truth from the dialogue, in According to the theories of the Frankfurt School, which a concept is confronted with its opposite (thesis the cultural industry creates an economic system that is and antithesis), to then achieve the synthesis. concentrated, identical and standardized, and consoli-

Part of the investigative work of this school is psy- dated by the so-called «technical rationality». This Comunicar, 39, XX, 2012 cho-sociological, the integration of the individual in rationality leads to the manipulation and obliteration of society and the cultural impact of commercial life. The the citizen’s critical reflection that negotiates the cultu- funny thing is that some of these studies, conducted by ral industry repertoires. Max Horkheimer and Theodore Adorno, were made Igartua and Humanes (2004) say that in techno- under the aegis of North American capitalists, as the cratic societies, what is rational (formal rationality: following quote testifies: «In 1937 (Lazarfeld) instructs Adorno in his research as part of the Princeton Radio Research Project (Columbia To install or promote a critical attitude in the case of University) into music and its educommunication requires identifying the political approach effect through radio broadcas- ting. It gives rise to the publica- of the cultural industry and the communication process; this tion in 1938 of an article on the fetishistic nature of music requires constant questioning of the transparency of media and the regression of hearing. messages and proposing the creation/ formation of the The public are subject to the criteria of commercial radio independent citizen who is inquisitive and creative. It is no and the interests of record companies, individual musical coincidence that many educommunicative experiences in taste regresses to infantilism. Latin America, especially those described by Mario Kaplun, These ideas contradicted the interests of the industry (who were at one time or another performed clandestinely due financed the research), which sees in Adorno’s ideas a cer- to the military dictatorships prior to the 1980s. tain ideological criticism» (Igartúa & Humanes, 2004: 121). Following these studies, Horkheimer and Adorno adaptation of the media to the ends) dominates reason coined the term «Cultural Industry» (1944; 1947)5 to (substantive rationality: actions are performed taking refer to all symbolic production that standardizes mass into account a series of values). At the same time tech- culture, provoking social disequilibrium. nical rationality offers more possibilities for control and Adorno and Horkheimer sustain that media pro- creates a one-dimensional society (Marcuse, 1993) in duction (films, radio and print media) aims to ideologi- which individuals are considered defenseless. Critical ze and homogenize content and preferences to culti- reflection thus transforms itself into the main tool used vate tastes and necessities, and undermine the audien- to survive market and mass culture impositions. This is ce’s ability to discern. This kind of cultural product precisely its main communicational strategy. was meant to be consumed quickly in a distracted way, limiting mental discernment and breeding domi- 2. Critical nature and educommunication nation patterns. It could be said that critical theory provides edu- One of the fundamental aspects of this theoretical communication with perspectives, bases on which to posture is to promote a critical attitude that deals with reflect on the media, which materialize in a critical rea- media culture and influences scientific production, in ding pattern. These are conceived as methodological consonance with the Marxist proposal for the reorga- tools of the critical subject dimension, according to the

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categorization formulated by José Martínez de Toda education ultimately aim to develop Critical Thinking: (1998; 2002). Critical subjects question the represen- «All the programs share the same relevant objectives tation of the media that confront their culture, values which consist of developing the student’s critical thin- and meaning through cognitive strategies of critical king. Likewise this common objective leads us to con- thinking. sider diverse aspects that belong to this same study For the critical subject, «the media hide ideologies field such as experiences that appear to be different and try to impose them. The subject must go from from each other, both in as much as what the object Comunicar, 39, XX, 2012 being naïve towards the media and their myths, to of study refers to and in its approach to teaching… being critical» (Martínez de Toda, 2002: 330). Critical according to this perspective, any research on media reading and the exercise of deliberative thinking deserves to be published as long as it contributes to the encourage demanding and autonomous reflection on development of critical thinking…to achieve develop- ment in a coherent and auto- nomous way, media education must offer a clear and precise The media programs mislead the critical spirit and the definition of the concept of cri- tical thinking and suggest speci- acquisition of knowledge. They propose that the student fic ways for making this con- becomes implicitly more critical whenever he acquires the cept operational in appropriate teaching patterns for different knowledge proposed by the program. But a fundamental audiences and different school contexts» (paragraph 8 and question remains unanswered: what do we understand by following). critical thinking? At first sight, it appears like any Educommunication action must include the promotion of Critical Thinking and the acti- vation of critical readings. But the media. There are diverse modalities of media cri- this is not always the case; a certain media criticism is tical reading that have generated a series of controver- practiced that only seeks to repeat determined and sies described by Buckingham (2005) and adapted to pre-established points of view, avoiding those that the Latin-American context: might be different, which is inconsistent with the pro- 1) It is believed that the only critic is oneself. posal of critical autonomy proffered by Masterman 2) Only the left see the critic as an entity that is (1993). We consider that media reading that lacks proposed and executed. reflective thinking is an incomplete actions. 3) The emphasis is on aspects of ideology, not cri- Kurland asserts that critical reading is an analytical tical autonomy. strategy for re- reading texts or audiovisual messages Consider «everything that goes against the system with the purpose of identifying categories tied to dis- and, evidently not just revolutionary democrats such as cussion and interpretation, according to established Freire are against the system, but also neo-Nazis like guidelines. Critical thinking involves reflection on dis- Haider» (Aubert & al., 2004: 2)6. coveries arising from critical reading: to value not only In the Latin-American case, the relation between the results but also to propose strategies for reflection the different postures linked to Media Critical and, above all, to re-think the possibilities for change Readings has already been pointed out by Valderrama and transformation that lead to creative thinking. (2000). The author outlines what are considered to Critical reading is based on the cultural compe - be, in general lines, the principal parameters of critical tence of the reader, as he/she identifies/understands readings: 1) To unravel the ideological content of the the message, relevant aspects of the text without them messages; 2) To create mentally active habits; 3) To interfering with the reader’s previous knowledge or enable receptors to discover the elements that form the points of view. It is a work based on the content just as structure of the messages; 4) To teach how to deci - they appear. It is common for readings that aim to be pher ideologies, guided by semiotic orientations, used critical to be wrongly done, due to: as theoretical methodological referents. 1) Absence/ lack of text, meaning there are ele- Piette affirms that the different practices in media ments that are missing from the text.

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2) The critic is aware that the texts lack certain and use of social communication media content and aspects related to his/her wishes and needs, referring critical analysis of the same. The law and regulations to what the reader thinks should exist in the text. will also regulate propaganda in defense of the mental 3) The reader confirms that there are ideas in the and physical health of the population» (LOE, 2009: text that can only render limited and forced interpreta- 8). tions (Kurland, 2003). July 2011 saw the organization in the capital, Critical thinking refers to determined ideas and Caracas, of so-called student brigades of the commu- kinds of reflection, including metacognition, as a nication war command responsible for spreading mes- Comunicar, 39, XX, 2012 mechanism that leads to thinking about what is being sages of support for the Government communications thought, and is therefore an auto-reflective process. policy in an “underground” style. With this action, the Critical thinking develops how to learn to think, to do principles of otherness proposed by the Guerrilla of so in an autonomous way without sticking to predeter- Communication7 ceased to make sense along with the mined or restricted approaches. democratic practices of media readings. Although critical reading has its specificities in the Although all this is set in the Venezuelan context, educational field it varies but inserts itself into the edu- instruction on and promotion of criticism have chan- communicative field, as expressed by Piette (1996): ged with the transformations of current society. It is «The concept of critical thinking is far from having a increasingly easier to observe how actions research in clear definition; for the researchers of this study field… other areas of the conflict of knowledge helps to avoid most of the time the concept is not even perceived in sterile criticism which in itself involves more creative a conflictive way; the researchers consider the deve- and elaborated strategies. lopment of Critical Thinking as a «natural» result of To install or promote a critical attitude in the case the teaching that they develop in their programs. In this of educommunication requires identifying the political way, the rise of Critical Thinking would then be a approach of the cultural industry and the communica- «normal» and an «unavoidable» consequence of the tion process; this requires constant questioning of the acquisition of knowledge about the media, transmitted transparency of media messages and proposing the thanks to the development of content in their media creation/ formation of the independent citizen who is programs. In this way, the student’s critical thinking inquisitive and creative. It is no coincidence that many develops, needing no pedagogical intervention. educommunicative experiences in Latin America, Summarizing, the media programs mislead the critical especially those described by Mario Kaplun, were at spirit and the acquisition of knowledge. They propose one time or another performed clandestinely due to that the student becomes implicitly more critical whe- the military dictatorships prior to the 1980s. never he acquires the knowledge proposed by the pro- Critical reading in educommunication reveals hid- gram. But a fundamental question remains unanswe- den messages behind the given messages, in which red: what do we understand by critical thinking?» orders are dictated constantly, and prescriptions rela- (Piette, 1996: 11 and following) ted to values, and in Venezuelan case proscriptions, A clear example that verifies this reflection can be given via the Public Media National System. An exam- found in the Venezuelan context, in the recently pro- ple is the use of stereotypes: descriptions of individual mulgated Education Organic Law (2009) which pro- and/or social groups related to the social order. poses an integration of work with media and the edu- However from the media praxis, the audiovisual in cation system, to expand critical thinking by means of particular, stereotypes have been simplified to produce «Training Units». According to the 9th chapter of the standardized visions, which in most cases are biased law, «the public communication media, as a public outlines of gender, race, social condition, religion, poli- service, are essential instruments for the development tical stance and sexual preferences. of the educational process and, as such, must perform Critical readings identify communication strategies informative, instructional and recreational functions that media present to the audience in hidden messages that contribute to the creation of values and principles (effects); on the other hand, they recognize that established in the Republic’s Constitution and the pre- behind the perceived message there is a market logic in sent law. With knowledge, the development of critical the media industry that favors certain ideological posi- thinking and attitudes to encourage coexistence among tions (criticality); or, as is the case in our country, of citizens, territoriality and nationality… The sub-system certain political projects to the detriment of a critical of the education system will incorporate «training and autonomous reading of media. units» to contribute to the knowledge, comprehension The media critic must satisfy three validity criteria:

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1) Being objective, avoiding ideological proposals; 2) 5) Select a specific theme for discussion, as a moti- Taking into account the social, political and cultural vational strategy. This leads to work with specific influence that unnecessarily embraces the media; 3) general problems and not certain individual view- The media must be settled in their context, environ- points. ment, with values, demands and aspirations (Jansen, 6) Contextualize the message or analyzed text, in Lucas & al, 2003: 191). We add references on cri- considering that it may occur in various formats. tical readings from the literary discipline and which Nowadays, this involves technological intervention, Comunicar, 39, XX, 2012 can enrich the interdisciplinary educommucative conditioned interpretations and relationships esta - approach. Wolton (2000) indicates that critical rea- blished with audiovisual speech. Contextualize is to dings require the reader possesses a series of intellec- locate the texts in their socio-cultural context, i.e. it tual skills that involve reading, decoding, analysis, pers- implies reflection on the references that help us to pective, expression and communication. interpret /understand the issuer/author of the message, as well as the diegetic location (spatial and temporal) 3. Critical reading of media in the classroom of the media text (when did it happen? where was it Some educommunicative practices apply critical drawn up?). readings. However, it is uncommon to find proce- 7) Evaluate the text from the identification of the dures that make them explicit, so how should this kind source: who is the issuer? (origin of the text). This of reading be performed? We present a useful proce- allows us to evaluate the degree of confidence it has dure which is more a methodology than a recipe for with respect to institutional mediation to infer the pos- carrying out media critical readings in the classroom, sible interests of the issuer. The issuer can be an artist, which can be adapted to the group’s needs and the as in the case of a short film, a company that responds requirements of the subject and/or the study level. to the logic of the entertainment industry, as with soap This can be applied in any formal teaching/ learning operas, a public institution or health prevention cam- environment: paign. 1) Select the media text or texts; this can be done 8) Identify the characteristics of the content from by the teacher or the group before the activity. the genre, format and media from which it arises. Visualize it (reading or listening to it, according to the Students should be encouraged to discriminate betwe- case) as a starting point. en facts, inferences and opinions, for example, in 2) Identify values and views that the group posses- news programs or in the print media. This will allow ses in terms of the media text. Consider emotional affi- them to understand the use of the language and gram- nities: did you like it? What did you dislike? What mar of media, its linkage with the theme and develo- aroused their curiosity? What were they indifferent ped gender. If we look at a magazine we are unlikely to? Include: usage, habits and tastes regarding the to see sequencing with a descriptive intent or details of media text. This step is the recognition of the charac- a level of usage that emphasize specific aspects of teristics they have as consumers of media, with habits, what is represented, because the logic of the discourse tastes and preferences. points to another type of plane, showing the scene of 3) Study the formal elements of the text: the representation and dynamism, among other technical deconstruction of the aspects that shape and link with and semiotic aspects. the language and grammar in each media. In the case 9) Inventory concepts and definitions that serve to of television, for example, use of shots and angles, establish relationships between them; from experien- camera movements or composition. Include: descrip- ces and prior knowledge, depending on the review of tion of a television genre, the structure of a magazine its influence from the context in which it is immersed. or a newscast. It basically works from dialogue, discussion and joint 4) Interpret the relationships that the issuer sug- account agreements. Here different social mediation gests by the deliberate construction of the message, and knowledge in reflective action are at play, from taking into consideration formal aspects identified in the constructivist perspective. the previous section; these are evidence of analysis. 10) Discover the present in the text (Saussure, Specify the denotative, primary meaning (Saussure, 2005), connotations, i.e. identify the subjective mea- 2005), according to related culture. In the case of nings, ambiguities and multiplicity of interpretations it audiovisual language, for example, it is easy to inter- offers. It is essential to assess the points of view of each pret a shot such as a «low shot» angle that demonstra- reader/interpreter and above all, constructions from tes the superiority of the object represented. their references. This step can include the investigative

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or intentional analysis of the author/sender of the mes- life in its entirety, on the basis of the economy, the forms of power sage; recognize the means and ends used to build the and ideology. With the advent of Nazism, the institute was forced to close and its main researchers emigrated to Switzerland, France message; make assumptions and conjectures that allow and the United States.. the reader to anticipate consequences. This procedure 2 Even if the so-called American school appears as a trend of orga- relates to the process of questioning. nic research or «unitary system of thought», within it there are varie- 11) With the information obtained so far, it is pos- ties and dimensions of scattered studies with various theoretical lines sible to build «premises of interpretation», which (McQuail, in Lucas & al., 2003). 3 Proposed by Claude E. Shannon, «A Mathematical Theory of Comunicar, 39, XX, 2012 should be argued over and, above all, shared/negotia- Communication» (1948), provides a theoretical basis of communi- ted with the group that participates in the process of cation technology and poses key concerns in relation to two of the critical reading. These premises, in turn, are directly components of the communication process: the media and the mes- linked to the topics that have been proposed to guide sage. 4 the discussion. Term coined by Harold Lasswell in «Propaganda Techniques in the World War» (1927), in which he reflects on the impact 12) Second level of contextualization. That is, (effects) of the media on public opinion. analysis of the aspects related to the industry/field in which the text occurs. A valuable exercise can be to take the Critical readings identify communication strategies that news from the local press to analyze how information is media present to the audience in hidden messages (effects); presented: what are the busi- ness or political groups invol- on the other hand, they recognize that behind the perceived ved; the contradictions and message there is a market logic in the media industry that overlap; the power relations that are referred to directly or favors certain ideological positions (criticality); or, as is the indirectly, relations with society; the treatment given to case in our country, of certain political projects to the the same information in detriment of a critical and autonomous reading of media. various media, among other aspects. 13) Motivate rereadings of the media discourse, offer 5 views on: what is added to the text to improve it? First date corresponds to the writing of the text and the second to the year of publication. What can be suppressed? What would it change? 6 The quote refers to Jörg Haider (1950-2008), leader of the Party What other issues/problems can be worked from the of the Right «Alliance for the future of Austria» (BZÖ). For his analysis? What would be changed in the program? actions, Haider was listed as populist, xenophobic and filonazi. Propose new readings or problems that can be treated 7 Communication guerrilla, a term coined in 1997 by group a.f.r.i.- while dealing with the same analyzed text. c.a., of European origin in the publication Handbuch der Kommu- nikationsguerilla (Blisset and Brünzels). The work is based on codes 14) Reflect on what has been analyzed, what they of reworking the semantics and modification of media messages, learned and understood. How did the exercise go? which are supported in semiotics, as well as the following technical What could be changed or improved? How were the actions: estrangement; Collage and Assembly; Misre pre sentation; results obtained? What is acceptable in the process of Over-identification; Fake and Subversive Affirmation. interpretation? The student tries to explain and understand himself/herself: What is thought? How do Support you think? How do we think the student thinks? Council of Scientific Development and Humanities of the Central (Castellano, 2007). University of Venezuela (CDCH-UCV), Code: PI 07-0-6747-2007, These exercises are a starting point for the deve- 2007. lopment of educommunicative experiences, taking References leave of tastes, exposition and preferences that come AUBERT, A., DUQUE, E., FISAS, M. & VALLS, R. (2004). Dialogar y from the «Show-business Culture». transformar. Pedagogía crítica del siglo XXI. Barcelona: Graó. BLISSET, L. & BRÜNZELS, S. (2000). La guerrilla de la comunica- Notes ción. Cómo acabar con el mal. Barcelona: Virus. 1 Created by Felix Weil, its objectives included the study of social BUCKINGHAM, D. (2005). Educación en medios: Alfabetización,

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aprendizaje y cultura contemporánea. Barcelona: Paidós. neta. CASTELLANO, H. (2007). El pensamiento crítico en la escuela. Bue- MASTERMAN, L. (1993). La enseñanza de los medios de comunica- nos Aires: Prometeo Libros. ción. Madrid: La Torre. IGARTÚA, J.J. & HUMANES, M.L. (2004). Teoría e investigación en MARTÍNEZ DE TODA, J. (1998). Las seis dimensiones en la educa- comunicación social. Madrid: Síntesis. ción para los medios. Metodología de evaluación. (www.uned.es/ - KAPLÚN, M. (1998). Una pedagogía de la comunicación. Madrid: ntedu/espanol/master/primero/modulos/teorias-del-aprendizaje-y- De la Torre. comunicacion-educativa/artimartinez.htm) (10-05-2011). KURLAND, D. (2003). Lectura crítica versus pensamiento crítico. MARTÍNEZ DE TODA, J. (2002). Ética de la comunicación y la infor- Eduteka, Tecnologías de información y comunicaciones para la en- mación. Barcelona: Ariel. Comunicar, 39, XX, 2012 señanza básica y media. (www.eduteka.org/LecturaCritica Pen- PIETTE, J. (1996). Una educación para los medios centrada en el samiento2.php) (05-02-2010). desarrollo del pensamiento crítico. (www.lenguajedigitalyaudiovi- LOE (2009). Ley Orgánica de Educación de Venezuela (www.- sual.cssm.ecathas.com) (10-09-2011). aporrea.org/media/2009/08/gaceta-oficial-5929-extraordinario-loe- SAUSSURE, F. DE (2005). Curso de Lingüística General. Buenos Ai- pdf) (10-12-2009). res: Lozada. LUCAS, A., GARCÍA, C. & RUÍZ, J.A. (2003). Sociología de la comu- VALDERRAMA, C.E. (2000). Comunicación-educación: coordena- nicación. Madrid: Trotta. das, abordajes y travesías. Bogotá: Siglo del Hombre Editores. MARCUSE, H. (1993). El hombre unidimensional. Barcelona: Pla- WOLTON, D. (2000). Internet ¿Y después? Barcelona: Gedisa.

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K aleidoscope

Research

Studies

Analysis 110 Comunicar, 39, XX, 2012 © ISSN: 1134-3478 • e-ISSN: 1988-3293 e-ISSN: • 1134-3478 ISSN: INVESTIGACIONES / RESEARCH

Received: 17-01-2012 / Reviewed: 18-03-2012 Accepted: 03-04-2012 / Published: 01-10-2012 l Charo Lacalle Barcelona (Spain) DOI: 10.3916/C39-2012-03-01 Genre and Age in the Reception of Television Fiction

Género y edad en la recepción de la ficción televisiva

ABSTRACT This article summarizes the main results of an investigation that is part of a project regarding the construction of youth and gender identity in television fiction. The methodology integrates reception analysis (focus group) with data ob- tained through an anonymous questionnaire, designed to contextualize the results of the qualitative research. Television fiction is the favourite macro-genre of young people, especially women. Broadly speaking, participants appreciate the greater proximity of Spanish fiction, which favours the different mechanisms of identification/projec- tion activated during the reception process, and they acknowledge that TV fiction has a certain didactic nature. The research highlights the more intimate nature of female reception compared to the detachment of the male viewer, who watches fiction less frequently and assimilates it as pure entertainment. Age influences the different modes of reception, while the social class and origin of participants hardly have any impact. Confident, rebellious and ambi- valent characters are found to be more interesting than the rest. By contrast, the structure of the story and a major part of the topics addressed by the programme are usually consigned to oblivion, highlighting the importance of selec- tive memory in the interpretative process, as well as suggesting the limited nature of the effects of television fiction. RESUMEN El artículo resume los principales resultados de una investigación integrada en un proyecto más amplio sobre la cons- trucción de la identidad juvenil y de género en la ficción televisiva. La metodología combina el análisis de la recep- ción («focus group») con los datos obtenidos mediante un cuestionario anónimo, destinados a contextualizar los resultados del estudio cualitativo. La ficción televisiva es el macrogénero preferido por los jóvenes, sobre todo por las mujeres. En general, los participantes aprecian la mayor proximidad de la ficción española, propiciadora de los diferentes mecanismos de identificación/proyección activados en los procesos de recepción, y le reconocen un cierto carácter didáctico. La investigación pone de manifiesto el carácter más intimista de la recepción femenina, frente al mayor distanciamiento de un espectador masculino mucho más inconstante, que asimila la ficción con el puro entre- tenimiento. La edad influye principalmente en las diferentes modalidades de recepción, mientras que apenas se constata la incidencia de la clase social ni del origen de los participantes. Los personajes seguros de sí mismos, rebel- des y ambivalentes, interesan más que el resto. Por el contrario, la estructura del relato y una buena parte de los temas del programa visionado se relegan generalmente al olvido, lo que revela el peso de la memoria selectiva en los procesos de interpretación y sugiere el carácter limitado de los efectos de la ficción televisiva. KEYWORDS / PALABRAS CLAVE Young people, gender, television fiction, Internet, reception, interpretation, characters. Jóvenes, género, ficción, televisión, Internet, recepción, interpretación, personajes.

v Dr. Charo Lacalle-Zalduendo is Professor in the Department of Journalism in the Faculty of Communication Sciences at the Autonomous University of Barcelona (Spain) ([email protected]).

Comunicar, n. 39, v. XX, 2012, Scientific Journal of Media Education; ISSN: 1134-3478; pages 111-118 www.comunicarjournal.com 112 Comunicar, 39, XX, 2012 1. Introduction 1. tions performed by individuals situated in a social and social a in situated individuals by performed tions interpreta and representations between dialectic the Model» around Practice built and 1995 in Brown and Steel by devised Media «Adolescents’ The fiction. television of reception the in gender and age of role the determine to is paper this of purpose the viewing, on studies of contextualisation social and cultural the 2010). al. & Torre (Della function tribe» «web socialising a perform and reception encourage also they while oriented, be to that enables the main means of viewing media content a are knowledge cultural and technical of repository of programmes kind to linked websites the Likewise, listings. own their construct to users allows this tion; recep- personalised more a in resulting i with Internet, the involvement increased their young encourages and adults adolescents by technologies new of use The 2010a). (Lacalle, genre television this in women) young of that (especially interest people’s young sed increa- dramatically has Web, the to programmes of extension the from stem which 2006), (Jenkins, lling films in than undergone has adults. to compared messages, dominant to (1993) al. audience target this of permeability greater the et uphold Greenberg distancing. between and fluctuates projection (1991) Gerargthy to which according fiction, and viewers young between tionship rela- ambivalent the stressed have Sub scholars sequently, 1987). - (Buckingham, pleasure viewers’ young boosted techniques that fiction-production noted of knowledge researchers 1985; other while (Rubin, 2004), drama Lemish, television with group’s this involvement stress to authors certain led which tent, con appropriate to adults young of tendency the led 2006). Montero, 2008; Feilitzen, (Von adults nions conveyed by television to adolescents and young partly explain the void in studies on the values and opi- viewers young of characteristic volatility the with pled cou- them) at targeted programmes the of consumers widespread (faithful viewing children’s of processes the specialists’ in interest Similarly, (2010b). Lacalle tial, as noted by Meijer (2005), Henderson (2007) and resisted admitting its innovative and educational poten- onwards 1980s the from (Brunsdon, 2000), many researchers have traditionally series of studies feminist of impetus the following fiction, television into search ept te nlec o Clua Suis n re on - Studies Cultural of influence the Despite olwn o fo toe uhr wo advocate who authors those from on Following fiction television that impetus the years, recent In revea- 1980s the in out carried analysis Reception – and the rise of new transmedia storyte- transmedia new of rise the and – fiction of a quality that is often better often is that quality a of –fiction - - sible the natural context of their everyday interactions, everyday their of context natural the sible pos as way a unforced as in reconstruct to sought we way this In interview. group the in raised those to lar simi- issues about talking to used were who and other each knew already who adults young and adolescents members. Thus, the different groups were made up of introverted most the of inhibition the possible as much as minimise would that dimension a in sought actions inter of plurality the with line in 13, to 8 from ranged - genres. and formats television ferent dif- of determinations and reality; and fiction between characters in the fictions analysed; the correspondence interpretative of construction communities, interviewees’ relationship with the young the process, viewing the into technologies viewing new of incorporation preferences, the habits, interpretation: and viewing of stages different the intersects that script socio-semiotic a around structured was this began; then se per view inter- group the this, Following characters. and mes program- favourite their about asked also were They programmes. fiction the by organised events in pation partici- their and fiction to linked 2.0 Web the of use their habits, viewing their on questions posed which anonymous questionnaire prior to the group interview, an out filled interviewees the processes, interpretation the by suggested moderator. fiction television to different related the issues discussed who males) 13 and focus females six The group). (38 participants 51 of (one total a of up made were groups 29 to 24 (two 23 and to groups) 18 groups), (two 17 to 15 focus group), (one mixed-gender three 14 to 9 groups: age following the and around built groups groups focus female- three only includes below presented viewing of Analysis 2.0. Web the in fiction on discourses the and viewing characters young the of of analysis socio-semiotic analysis a with an pairs It 2011. July and April between Catalonia in conducted fiction television into methods and Material 2. cation. appli and interaction selection, process: interpretation the affect opinions, authors’ both with accordance in that, phases different around organized context, social constant to due negotiation between individual action and the broader content programme in formations trans- emphasizes model This study. this of results the organise to media which by guide their a as serve will determines reception that environment cultural The number of participants in each focus group focus each in participants of number The In order to obtain specific data on the viewing and research ethnographic summarises article This © ISSN: 1134-3478 • e-ISSN: 1988-3293 • Pages 111-118 Pages • 1988-3293 e-ISSN: • 1134-3478 ISSN: - - variable). These frequencies represent the total num total the represent frequencies These variable). per (one frequencies 64 with cases coded 51 includes questionnaire, anonymous the to responses the cess Girona). (in exclusion social of risk pants at an after-school activity centre for youngsters at (in Sant Cugat, Barcelona and Tarragona) and partici- ped the groups in a different way, including classmates sha- friendship, excluding without that, ties other had also they but interviewees Granollers), and Lleida young (in friends were the of most Thus, 201). 2000: (Baym, interpretation of object ultimate the is which grammes and news shows (both at 87.5%). at (both shows news and grammes pro- humour/zapping preferred 23 to 18 aged adults and celebrity Young and (31.6%). shows entertainment (52.6%) interest human shows reality in rested inte- more was 17 and 15 of ages the between group and 24 to 29 age groups watch more films (75%). The 14 to 9 the age, By (61.5%). programmes sports and entertain ment shows (23.7%), while males opt for films (84.6%) human-interest shows and celebrity reality and (50%), (39.5%) news (73.7%), programmes series animated comedy/zapping for opt females fiction, After and (64.7%). (68.6%) sketches tionalised fic- including programmes, comedy/zapping (74.5%), films by followed and (98%) fiction television by led Results 3. summarised below. interviews group the of analysis course dis- the contextualise to us enables tables contingency 126 resulting the of pretation inter the As above, mentioned possible. as exhaustive as be to order in results rifying cla less the discriminate to not chose we tables, the contingency of limited part one the of and relevance data of me volu high the Despite chosen. variables independent the of each for 63 is, that generated, were tables contingency 126 variables, secondary the crossed with were variables dent indepen both When group. age and gender the were with correlations others the perform to used independent variables two The sample. the in characters the all to category the of value each of applications of ber © ISSN: 1134-3478 • e-ISSN: 1988-3293 • Pages 111-118 Pages • 1988-3293 e-ISSN: • 1134-3478 ISSN: The SPSS database, which was designed to pro- to designed was which database, SPSS The af f h itriwe wth eeiin fiction television watch interviewees the of Half interviewees, the by preferred genre the is Fiction - - - - effects of television fiction. television of effects the of nature limited the possibly and interpretation, of processes the in memory selective of importance the reveals which oblivion, to relegated quickly be to seem watched programme the of chapter or episode the in with dealt subjects the of many even and story the of structure The - - 3.1. Selection 3.1. often. quite to 29 age group also watch their favourite programmes 24 the although constant, most the are 17 adolescents to 15 aged age, By programmes. US prefer to ding ten- men with men, than more fiction Spanish prefer Women occasionally. so do few a only and quently fre- very so do adults young the of one-third regularly, three characters from three fiction shows broadcast by for opt Females Tele5). («Aída», Luisma and tena3) An Química», o («Física - Yoli by followed Antena3), character. favourite of choice characters ambivalent more (good/bad). Unlike gender, age is hardly a factor in the chose others rebels, racters who are self-assured, as well as «bad guys» and cha- prefer interviewees some While most. the ticised made for the family target audience are the aspects cri- programmes fiction of surplus and effects special and prolongation of programmes, a lack of technical quality US counterpart. The unjustified endings and excessive characters. leading the among actors young of number high a with programmes fiction for rence prefe clear a note can we whole, a As tastes. their of is such that it renders it impossible to draw a clear map group age 29 to 24 the in dispersion the while groups, internado» stands out in the 15 to 17 and 18 to 23 age «El (Antena3). internado» «El and (TV3) vermelles» «Polseres (Antena3), Química» o «Física are viewees inter- the among series popular most The dispersion. i comedies, prefer view men’s on finding however, important most the though even Males, drama. for tion g rfrne i uqetoal ter wide-ranging their unquestionably is preferences ng Sentimental topics trigger young women’s attrac- women’s young trigger topics Sentimental The most popular character is Ulises («El barco», («El Ulises is character popular most The its beneath fiction Spanish rank interviewees The - - 113 Comunicar, 39, XX, 2012 114

Antena3, all of whom are noteworthy for their physi- different reasons: the first group’s interest in animation, cal attractiveness and who are tormented differently which the older family members rarely share, and the by the obstacles they must overcome in their emotional second group’s interest in major international hits, relationships, namely, Ulises («El barco»), Marcos («El which tend to be watched on the Internet even before internado») and Lucas («Los hombres de Paco»). In they premiere in Spain. On the other hand, adoles- contrast to this, however, the dispersion of answers cents aged 15 to 17 often watch the television with from the males remains, and even though they also other family members living in their household; there- Comunicar, 39, XX, 2012 include attractive young women among their favouri- fore, this age group’s preference for family-targeted tes (Yoli, «Física o Química»), they seem to prefer cari- programmes facilitates watching programmes together. catured adults (Amador, «La que se avecina»; Diego, Young adults aged 24 to 29 living on their own tend to «Los Serrano» and Mauricio, «Aída»). Interestingly, share this form of entertainment with their partners. most of the interviewees were not able to point out the The decision to watch programmes alone or with siblings stems from the diversity of tastes among parents and children. When their prefe- Fiction does not tend to serve as a reference as the inter - rences are the same, the family viewees cope with their day-to-day problems. However, watches shows on the main television set in the house even though some of the plots are not very realistic, there together, even though they tend not to discuss the pro- are youngsters of all ages who try to extrapolate the ideas grammes. Some young inter- from the fiction to their own reality, a more marked trend viewees even confessed to avoiding watching television as among critical viewers. In fact, the sentimental relationships a family because they were embarrassed to watch certain and entertainment of the main characters are the programmes with their representations that the participants in the focus groups parents. Outside the home, however, fiction becomes a wanted to imitate the most often. Some youngsters also recurring light topic of conver- sation that often binds them identified with the attitude and actions of the characters, with other people at school or work. However, even though contextualised according their own experience. the interviewees tend to talk about the fiction programmes they watch with others, their preference is to do so with character that they like the least, and with the excep- their friends. tion of those who prefer comedy, all the interviewees Women stand out for sharing their experiences want the characters to evolve. about fiction with their group of friends. By age, girls from 9 to 14 use fiction as a topic of conversation with 3.2. Interaction their friends. Adolescents from 15 to 17 tend to talk Generally speaking, the content and the characters about the programmes they watch with their siblings, are determining factors when watching a fiction pro- while the 18 to 23 age group talks less about television gramme regularly or at least somewhat regularly, even programmes, and the 24 to 29 age group talks about though the choice of some of the participants in the them almost exclusively with their partner. focus group is conditioned by the reception context. The interviewees tend to watch fiction primarily 3.2.1. TV and/or Internet alone, with a family member or with their partner, and The difference between the number of intervie- only rarely with friends. Women tend to watch the wees who watch fiction on the television and on the programmes alone, whereas men do so with their Internet is quite small. Women watch more program- family. By age, the 9 to 14 group and young adults mes on the Internet. By age, girls from 9 to 14 and aged 18 to 23 watch the most fiction alone, albeit for young adults aged 24 to 29 prefer television, the for-

© ISSN: 1134-3478 • e-ISSN: 1988-3293 • Pages 111-118 115

mer because at this age they are rarely free from their The interviewees tend to use these Internet tools to parents’ control over the contents they watch, while look for photographs, videos or music from their the latter tend to enjoy their leisure time in the com- favourite shows, as well as links to the websites where pany of their partner after the workday. The age the original material can be found. However, they groups 15 to 17 and 18 to 23 are the ones that watch rarely contribute their opinions, nor do they tend to the most fiction on the Internet, data coherent with share contents with other users. their inclination for new US shows and for watching by themselves. 3.2.2. Fandom Comunicar, 39, XX, 2012 Many of those who watch fiction on the television Fourteen people, or 27.5% of the interviewees, concentrate exclusively on this activity. However, are fans of some fiction shows and are linked to some some adolescents are in the habit of doing their home- fan group. However, no participant in the study has work as they watch their favourite programmes, while ever created anything such as a website or blog devo- young adults aged 24 to 29 often combine watching ted to a character, story or actor. There are more TV with their household chores. The 15 to 17 and 18 female than male fans (31.6% and 15.4%, respecti- to 23 age groups, however, tend to watch television vely), even though no significant differences are found while they use forums and social networks (sometimes by gender. By age, adolescents aged 15 to 17 years old on their smart phones), where they also talk about are more involved in the phenomenon of fandom questions unrelated to the programme they are wat- (42.1%), which gradually wanes over time (12.5% in ching. the 24 to 29 year age group). «Polseres vermelles» Watching TV programmes in streaming is the (TV3) and «El barco» (Antena3), two series mainly most popular choice among the interviewees who targeted at young people, are the fiction shows with watch fiction on the Internet, either on the channels’ the most fans. Other programmes being broadcast at official websites or on other sites2. The desire to the time the focus groups were meeting («Física o watch fiction without having to be bound by the pro- Química» and «El internado» on Antena3, and «La gramme schedule encourages some youngsters to que se avecina on Tele5) and even some programmes download the programmes, which they then watch on that had ended («Aquí no hay quien viva», Antena3) television sets for reasons of technical quality. This also have young fans on the Internet. The characters quest for quality also motivates the interviewees who with the highest number of fans are Lleó («Polseres are indecisive about their favourite medium and com- vermelles», TV3) and Ulises («El barco», Antena3). bine the television and Internet depending on which is more convenient at any given time (such as watching 3.3. Application programmes recorded on the computer in HD if they The sentimental and relationship-based problems do not have the right television set)3. of the characters attract the interest of the interviewees Loyal fans tend use the Internet to watch the epi- much more than social issues. However, some young sodes they were unable to watch on the TV set, while interviewees believe that television fiction is a major the other interviewees tend to miss those shows or ask source of learning and that it helps them to cope with someone to tell them what happened. The Web is personal problems or socialisation issues. There are also used to get information on programmes, especially also youngsters who appreciate current or historical by women. By age, the most visitors to these websites information provided by such fiction, while the are the 15 to 17 year age group, who are the leading remainder do not believe that it teaches them anything members of the fan groups (wishing to keep abreast of and only see this fiction as a form of entertainment. all the news related to their favourite fiction shows). In The participants in the focus groups believe that contrast to this, however, this activity diminishes dras- the lifestyle shown on foreign fiction programmes is tically among young adults aged 24 to 29, who have very different to the lifestyles of young Spaniards, thus more responsibilities and less free time than the others. many value domestically produced fiction precisely Almost half the interviewees talk about the pro- because it is more familiar. Nonetheless, many of the grammes somewhat frequently in forums and social youngsters interviewed criticised the trend towards networks. However, the percentage of women users exaggeration and think that the plots, experiences or of 2.0 fiction resources is much higher than the percen- places (homes, schools, workplaces, etc.) tend to be tage of men, while barely any differences can be dis- more lifelike than the characters themselves. The cerned by age. The most popular social networks lin- youngest viewers recognise similarities with the cha- ked to fiction 2.0 are Facebook, Twitter and Tuenti. racters’ way of speaking, dressing and acting, while the

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24 to 29 age group finds it hard to identify with them. that of the US), others appreciated its greater familia- Fiction does not tend to serve as a reference as the rity and recognised that it had a certain didactic value. interviewees cope with their day-to-day problems. Thus, the enthusiasm shown by adolescents and However, even though some of the plots are not very young adults for the Catalan show «Polseres verme- realistic, there are youngsters of all ages who try to lles», a drama featuring a group of children and ado- extrapolate the ideas from the fiction to their own rea- lescents hospitalised for serious illnesses, reveals the lity, a more marked trend among critical viewers. In educational potential of fanfiction in adolescents’ per- Comunicar, 39, XX, 2012 fact, the sentimental relationships and entertainment of sonal development, as noted by authors like Rebecca the main characters are the representations that the W. Black (2008). participants in the focus groups wanted to imitate the The youngsters expressed their preference for the most often. Some youngsters also identified with the characters who are their age (Harwood, 1997). Howe- attitude and actions of the characters, contextualised ver, self-assured characters, as well as those who are according to their own experience. rebels and ambivalent, aroused greater interest than the others, an indication of a possible cathartic identi- 4. Conclusions and discussion fication aimed at reconciling the similarities between Television fiction is the macro-genre preferred by the characters and the viewer with the extraordinary the interviewees, especially the females, whose grea- nature of the narrative, as noted by Gripsrud, follo- ter loyalty to their favourite programmes is coherent wing Jauss (Gripsrud, 2005). Nonetheless, the ironic with their preference for dramatic shows (mainly soap interviewees clearly understand that the characters are operas). Conversely, the males’ inclination for comedy stereotypes and that their experiences do not resemble corresponds to the much more discontinuous nature of those of real youngsters (Spence, 1995), while the male viewing. On the other hand, the social class of fanatics believe that the general features of the charac- the participants in the focus groups did not seem to ters tend to be realistic (in the emotional sense of the influence their television viewing, nor did their origin concept as defined by Ien Ang in 1985). The desire to (local or foreign). Generally speaking, the interviewees imitate the most admired characters4, as well as the can be classified into the four groups proposed by similarities between the ways these characters speak Millwood and Gatfield (2002) according to their and the viewers’ speech patterns, also bring the latter reception patterns and attitude towards the program- closer to the fiction and reveal the constant process of mes: mutual feedback induced by television viewing (Galán • Fanatics: they are deeply enthusiastic about tele- Fajardo & del Pino, 2010; Lacalle & al., 2011). vision fiction and follow it regularly, usually without The interviewees’ preferences reaffirm the in- questioning it. fluence of gender in television viewing (Lemish, 2004; • Ironic: they like television fiction, but they expe- McMillin & Fisherkeller, 2008), since the females pre- rience contradictory feelings, which sometimes lead fer good-looking characters, while the males tend to them to adopt a critical attitude towards the program- prefer the unusual ones, or «geeks» even though the mes. dispersion of male tastes makes it difficult to generalise. • Non-committed: they are attracted by television In any event, both appreciate the image of eternal ado- fiction but only follow it sporadically when seeking an lescence projected in fiction by the young characters, «easy» form of entertainment. who spend most of their time between recreation and • Dismissive: these viewers are full of prejudices sentimental and sexual relations (Bragg & Buckingham, against television fiction and never or almost never 2004). watch it. The interviewees of all ages, especially the fema- Females’ loyalty to their favourite fiction shows les, preferred to watch fiction by themselves due to partly contradicts much of the spontaneity that Morley their divergent tastes with their parents. This thus attributed to female viewing in 1986 and reveals the revalidates the relationship between family roles and fact that the most casual planning and viewing are lin- television viewing noted by and Morley (1986), ked not to viewers’ gender but to programme genre. Silverstone (1994) and Lull (1990), except that in sin- More familiar topics and typically Spanish humour gle-parent families headed by mothers (more nume- are among the most highly valued aspects, as well as rous in the analysis sample than single-parent families the characters’ problems and controversial themes headed by men), the mother now controls the main (Tufte, 2007). However, even though some intervie- television set. Contrary to what Bragg and Buckingham wees were disdainful of Spanish fiction (compared to (2004) claim, youngsters who tend to watch television

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with their family rarely comment on the more delicate In contrast to this, however, the structure of the story topics (mainly related to sex) with their parents. Nor and even many of the subjects dealt with in the episo- did the focus groups provide any indication of possible de or chapter of the programme watched seem to be closer inter-generational ties in families, which these quickly relegated to oblivion, which reveals the impor- British authors claims characterises television viewing tance of selective memory in the processes of interpre- shared among the different household members. tation, and possibly the limited nature of the effects of However, the socialising nature of television fic- television fiction. There are interviewees of all ages tion can be seen in the interviewees’ enthusiasm at tal- who try to extrapolate the elements of the story to their Comunicar, 39, XX, 2012 king about their favourite programmes, mainly with everyday lives. However, it does not seem that any of their peers, which dovetails with the results of the the interviewees believe that their real life and fictitious study by Thornham and Purvis (2005). This enthu- life are an inseparable whole, which is what is claimed siasm suggests that, as Modlesky (1979) noted, some by Yolanda Montero based on the results of her study viewers may regard television fiction as a kind of ex- on the Tele5 children’s series, «Al salir de clase» (After tension of their family, a «second family» that enables School; Montero, 2006). them to create a «fantasy community» boosted today by the rising use of forums and social networks to com- Notes ment on them. The ease with which the majority of 1 See the report by A. Lenhart, K. Purcell, A. Smith & K. Zickuhr the interviewees speak about fiction also reaffirms its (2010). Social Media and Young Adults, written for The Pew Internet and American Life Project in 2010. Online: (www.pewin- «therapeutic» nature and its role as a catalyst of social ternet.org/Reports/2010/Social-Media-and-Young-Adults.aspx) (14- relations (Madill & Goldemeir, 2003), to such an extent 12-2011). that social use or interaction (Rubin, 1985) seems to be 2 According to the «Informe Anual de los Contenidos Digitales en one of the main reasons driving youngsters to consume España 2010» (Annual Report of Digital Contents in Spain 2010) by fiction. red.es, the decline in the download model in favour of streaming in recent years is due to the change in mindset, primarily among the Youngsters also find fiction to be a way of evading youngest viewers, who view the reception of contents as a service their problems and everyday duties. This function has without the need to have ownership of these contents. been systematically recognised by Cultural Studies (www.red.es/media/registrados/201011/1290073066269.pdf?ace researchers ever since the pioneering analysis of the ptacion=230ed621b2afb25bab3692b9b951e2c6) (02-12-2011). 3 series «Crossroads» performed by Hobson in 1982, The «Annual Report of Digital Contents in Spain 2010» by red.es also notes that convenience is the reason that drives most web-based which was revalidated in more recent studies consumers of television and film fiction. (www.red.es/media/regis- (McMillin & Fisherkeller, 2008). Hence the fanatics trados/201011/1290073066269.pdf?aceptacion=230ed621b2afb recognise the addictive nature of fiction, as noted by 25bab3692b9b951e2c6) (02-12-2011). authors like Millwood and Gatfield (2002), which is 4 We could cite, for example, the success of «El armario de la tele» only fostered by the rising hybridisation of formats cha- (The TV Wardrobe), the shop that commercialises the clothing worn by television characters. (www.elarmariodelatele.com) (09- racteristic of today’s television production in an envi- 12-2011). ronment of extreme competitiveness. The interviewees are perfectly aware of the deter- Support minations to which the different television genres and The competitive project «The Social Construction of Women in formats are subjected, something which seems to boost Television fiction: Representations, Viewing and Interactions via the viewing pleasure of ironic viewers, as Buckingham Web 2.0», 2010-11, was subsidised by the Institut Català de les (1987) noted. However, while the fanatics prefer the Dones. This part of the study was developed by Charo Lacalle (director) and researchers Mariluz Sánchez and Lucía Trabajo. plots to be surprising with unexpected twists, the iro- Contributors included Ana Cano, Beatriz Gómez and Nuria Simelio. nic viewers prefer to guess at the ending and even anti- cipate the programme’s conclusion. The ironic viewe rs References also particularly appreciate the hybridisation and inno- ANG, I. (1985). Watching Dallas. Soap Opera and the Melo dra - vation of the subjects covered, as well as the technical matic Imagination. London (UK): Methuen. quality (narrative structure) and technology (special BAYM, N. (2000). Tune In, Log on. Soaps, Fandom, and Online effects and the look of the programmes) of the shows. Com munity. London (UK): Sage Publications. Fanatics, on the other hand, mainly care about the BLACK, R.W. (2008). Adolescents and Online Fanfiction. New topics and the characters. York (US): Peter Lang. BRAGG, S. & BUCKINGHAM, D. (2004). Embarrassment, Education Favourite characters, climaxes and gags are the and Erotics: the Sexual Politics of Family Viewing. European Jour - most persistent memories, which vary substantially nal of Cultural Studies, 7(4), 441-459. according to the interviewees’ degree of involvement. BRUNSDON, C. (2000). The Feminist, the Housewife, and the Soap

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Opera. London (UK): Oxford Clarendon Press. tion, Annual Meetting, 22/26-05-2008 (Quebec). (http://citation.- BUCKINGHAM, D. (1987). Public secrets. Eastenders and its audien- allacademic.com//meta/p_mla_apa_research_citation/2/3/2/6/0/pag ce. London (UK): BFI. es232608/p232608-1.php) (05-12-2011). DELLA TORRE, A. & Al. (2010). Il caso true blood: consumo telefil- MADILL, A. & GOLDMEIER, R. (2003). EastEnders’: Texts of Female mico su media digitali. Le rappresentazioni culturali dei serial ad - Desire and of Community. International Journal of Cultural Stu - dicted: consumo, identità e resistenza. Centro Studi Etnografia Digi - dies, 6 (4), 471-494. ta le. (www.etnografiadigitale.it) (02-12-2011). MEIJER, I. & VAN VOSSEN, M. (2009). The Ethos of TV Relation - GALÁN FAJARDO, E. & DEL PINO, C. (2010). Jóvenes, ficción y nue- ships. A Deconstructive Approach Towards the Recurring Moral vas tecnologías. Área Abierta, 25, marzo. (www.ucm.es/ BUCM- Panic about the Impact of Television. International Communication Comunicar, 39, XX, 2012 /re vistas/inf/15788393/articulos/ARAB1010130003A.PDF) (02-12- Association, Annual meeting, 25-05-2009 (Nueva York). 2011). MILLWOOD, A. & GATFIELD, L. (2002). Soap Box or Soft Soap? Au - GERARGHTY, C. (1991). Women and Soap Opera: A Study of Pri- dience Attitudes to the British Soap Opera. London (UK): Broad- me Time Soaps. Cambridge (UK): Polity Press. casting Standards Comission. (www.ofcom.org.uk/static/ar chive/- GREENBERG, B., STANLEY, C. & SIEMICKI, M. (1993). Sex Content bsc/ pdfs/ research/soap.pdf) (05-12-2011). on Soaps and Prime-time Television Series most Viewed by ADO - MODLESKY, T. (1979). The Search for Tomorrow in Today’s Soap LESCENTS. In B. GREENBERG, J. BROWN & N. BUERKEL-ROTHFUSS Operas. Notes on a Feminine Narrative Form. Film Quarterly, 33: (Eds.), Media, Sex and the Adolescent. Cresskill (US): Hampton 1, 12-21. Press Coop, 29-44. MONTERO, Y. (2006). Tv, valores y adolescencia: análisis de al salir GRIPSRUD, J. (2005). The Dinasty Years: Hollywood Television and de clase (3). Guió-Actualidad, 24 de abril. (http://200.2.115.237/- Critical Media Studies. London (UK): Routledge. spip. php?article1495) (30-11-2011). HARWOOD, J. (1997). Viewing Age: Lifespan Identity and Tele- MORLEY, D. (1986). Family Television: Cultural Power and Do - vision Viewing Choices. Journal of Broadcasting and Electro nic mes tic Leisure. London (UK): Routledge. Media, 41, 203-213. RUBIN, A.M. (1985). Uses of Daytime Television Soap Operas by HENDERSON, L. (2007). Social Issues in Television Fiction. Edin - Collegue Students. Journal of Broadcasting and Electronic Media, burgh (UK): University Press. 29, 3, 241-258. HOBSON, D. (1982). Crossroads. The Drama of a Soap Opera. SILVERSTONE, R. (1994). Television and Everyday Life. London London (UK): Methuen. (UK): Routledge. LACALLE, C. & AL. (2010a). Dal telespettatore attivo all’internauta: SPENCE, L. (1995). They Killed off Marlena, but she’s on Another fiction televisiva e Internet. In-Formazione, IV, 6, 62-65. Show Now’: Fantasy, Reality, and Pleasure in Watching Daytime LACALLE, C. & AL. (2010b). Joves i ficció televisiva: representacions Soap Operas. In R.C. ALLEN (Ed.). To Be Continued…: Soap Ope- i efectes. Anàlisi, 40, 29-45. ras around the World (pp. 182-197). London (UK): Routledge.. LACALLE, C. & AL. (2011). Construcción de la identidad juvenil en STEEL, J.R. & BROWN, J.D. (1995). Adolescent Room Culture: la ficción: entrevistas a profesionales. Quaderns del CAC, 36, XIV Studying Media in the Context or Everyday Life. Journal of Youth (1), 109-117. and Adolescence, 24, 5, 551-575. LEMISH, D. (2004). Girls Can Wrestle Too: Gender Differences in THORNHAM, S. & PURVIS, T. (2005). Television Drama. Theories the Consumption of a Television Wrestling Series. Sex Roles, 38, 9- and Identities. New York (US): Palgrave MacMillan. 10, 1998, 833-850. TUFTE, T. (2007). Soap operas y construcción de sentido: media- LULL, J. (1990). Inside Family Viewing: Ethnographic Research on ciones y etnografía de la audiencia. Comunicación y Sociedad, 8, Television’s Audiences. London (UK): Routledge. 89-112. MCMILLIN, D. & FISHERKELLER, J.E. (2008). Teens, Television VON FEILITZEN, C. (2008). Children and Media Literacy: Critique, Characters, and Identity. International Communication Associa- Practice, Democracy. Doxa, 6, 317-332.

© ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 111-118 INVESTIGACIONES / RESEARCH

Received: 25-11-2011 / Reviewed: 15-03-2012 Accepted: 03-04-2012 / Published: 01-10-2012 l Marcela Gómez-Zermeño Monterrey (Mexico) DOI: 10.3916/C39-2012-03-02

Digital Libraries: Electronic Bibliographic Resources on Basic Education

Bibliotecas digitales: recursos bibliográficos electrónicos en educación básica

ABSTRACT Studying electronic bibliographic resources for basic education involves thinking about search mechanisms that meet the needs of young users. Through the investigation carried out during the educational research project «Digital libra- ries», it became evident that the collections explored use a language better suited to higher education. Faced with this problem, the following question arose: What are the criteria for classifying electronic bibliographic resources for basic education? The proposed investigation was non-experimental, with a non-probabilistic sample of case studies; the sample comprised 250 resources from 10 bibliographic collections. The analysis assessed resources according to: accessibility, the curricular axis to which it is addressed, and format; pedagogical, functional, technological and aesthetic aspects. The results show a mean of 3.76, which indicates that the bibliographic collections provide quality resources, although it is necessary to improve educational and functional aspects. Classifying electronic resources for basic education requires the consideration of pedagogical needs, graphical and technological qualities and, espe- cially, the dynamic way in which information is conceived nowadays. This confirms the need to establish a set of indicators that enable teachers to select electronic resources based on basic education curricular axes. RESUMEN Estudiar recursos bibliográficos en formato electrónico para la educación básica implica reflexionar sobre mecanis- mos de búsqueda que atiendan las necesidades de los pequeños usuarios. A través de los trabajos realizados en el proyecto de investigación educativa «Bibliotecas digitales», se puso en evidencia que los acervos explorados, manejan un lenguaje para un nivel de educación superior. Ante esta problemática, se planteó la siguiente pregunta de inves- tigación: ¿Cuáles son los criterios de clasificación de los recursos bibliográficos electrónicos para la educación básica? Se propuso una investigación no experimental, con una muestra de estudio no probabilística de casos tipo, integrada por 250 recursos que ofrecen los diez acervos bibliográficos seleccionados en base a un estudio exploratorio previa- mente realizado. Para el análisis, se valoraron los siguientes recursos: accesibilidad, eje curricular al que está dirigido, formato y aspectos pedagógicos, funcionales, tecnológicos y estéticos. Los resultados muestran una media de 3.76, la cual indica que los acervos bibliográficos ofrecen recursos de calidad, aunque es necesario trabajar en los aspectos pedagógicos y funcionales. Clasificar recursos electrónicos para educación básica requiere considerar necesidades pedagógicas, entorno gráfico, tecnológico y sobre todo, la forma dinámica y cambiante de cómo se concibe la infor- mación. Esto corrobora la necesidad de establecer un conjunto de indicadores que permita a los docentes seleccio- nar recursos electrónicos en relación a los ejes curriculares de la educación básica. KEYWORDS / PALABRAS CLAVE Accessibility, interactive learning, digital libraries, digital information search, children education, teaching strategies, educational resources. Accesibilidad, aprendizaje interactivo, bibliotecas digitales, búsqueda de información digital, educación infantil, estra- tegias educativas, recursos didácticos.

v Dr. Marcela Georgina Gómez-Zermeño is Director of the Centre for Research in Education of the Graduate School of Education at the Tecnológico de Monterrey Virtual University in Nuevo León (Mexico) ([email protected]).

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1. Introduction dren under seven have difficulties searching for infor- By questioning classical conceptions and structures mation using alphabetic characters and socialized clas- of digital libraries, Joint (2007) claims that they are sifications, and they can use metadata but only if pre- metaphors derived from traditional definitions of libra- sented in a very direct way. He analyzed young chil- ries. He proposes a redefinition that takes into account dren based on four developmental characteristics: cog- the new technology and the way we conceive infor- nitive, physical, social and emotional. In 2005 Cooper mation in the postmodern era. He also warns about concluded that digital environments for children must Comunicar, 39, XX, 2012 the complexity of building and classifying a digital consider balancing the familiar with new things built library with existing standards since current informa- on prior knowledge, offer quick feedback, involve tion objects are ephemeral and lack permanence; several senses and be participatory and user friendly. hypertext collections are difficult to gather due to their After inducting children aged 7 to 11 into a collabora- mutable nature. tive workgroup at the University of Maryland, Druin Indeed the Digital Library concept has been con- (2003) proposed a digital library model with emphasis troversial because it could represent an organized on collection and cataloguing, metadata standards and collection of documents stored in digital format that the creation of new technologies to access and use the also provides search services and information retrieval information. Once the contents were revised, Druin (Martínez, 2007). Another of the classic definitions of states that children want to get involved in the cons- digital libraries is suggested by the Federation of Digital truction of libraries, have access to varied resources Libraries (DLB), which attributes to such organizations with different classification criteria (colors, shapes, fee- a wide range of functions like selection, structuring, lings that the books awaken) and to find graphical and preservation, interpretation and supply of digital re- customizable interfaces to facilitate collaborative work. sources for the user’s convenience (Digital Library The activities of the «Digital Libraries» educational Federa tion, 2010). research project revealed the prevalence of criteria The development of the new technologies of derived from bibliographic collections developed for information and communication has brought interes- higher education. Most of these activities proposed ting changes in the social and educational dynamic. A interfaces aimed at adult users even though they offer noticeable change lies on the information search bibliographic resources for basic education. An explo- mechanisms that allow the construction of knowledge ration on the basic education collections found that (UNESCO, 2005). Although digital libraries possess a almost all the available electronic resources were in variety of digitized information, which can be acces- text format and used higher education language. Al - sed, it is interesting to recognize that the greater the though e-collections routinely audit the cataloging pro- number of electronic collections, the greater the need cesses, few examined the resources in detail during for efficient search strategies. the quality control process. These findings confirm the need for continued help in the construction of electro- 2. Framework nic spaces for younger students (Gómez-Zermeño, The recent curriculum reforms at all levels of basic 2010). education around the world bring with them the need to adapt educational materials. These reforms are a 3. Research problem boost research and innovation associated with the Despite the significant volume of bibliographic technical and pedagogical work oriented to improving resources in electronic format available for basic edu- the achievement of students, teachers, head teachers cation that can be accessed through traditional search and society’s capabilities (CONACYT-SEP, 2008). engines many are unreliable. Children might find it As a result, the study of electronic bibliographic resour- hard to perceive the relevance of such materials or ces for basic education is vital. receive incorrect information, which affects their lear- Druin (2003) says that children’s libraries deve- ning. For Lugo and Hernández (2007), delimiting cri- loped from systems aimed at adult users provide access teria for basic education electronic resources becomes points whose interpretation requires higher cognitive a systematic tool that supports evaluation; they also skills, so the challenge of a digital library for children point out that the current evaluation methods for digi- requires taking into consideration the need for access tal resources are still under construction and are in to and use of information, and the cognitive develop- constant evolution. In order to refine this process, they ment of the students. suggest creating standards and guidelines that can be In this regard, Cooper (2002) confirmed that chil- used according to the needs and interests of users.

© ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 119-126 of electronic bibliographical resources for basic educa collections the about information relevant generate to sought phase first the in undertaken work The cation. bibliographic of diagnosis edu- basic for format the electronic in available resources for model a of tions founda- the lay to aimed project research educational students. young their of experience learning the ce enhan- to materials digital ping develo in and schools, their in resources technological of use the optimizing in teachers assist and guide that strategies identifying for by education format basic electronic in ces resour- bibliographic of nosis diag- the for model a creating by area study emerging this on knowledge more generate will research-project this resources. Similarly, bibliographic of quality the assess to required indicators and benchmarks ted accep- internationally the on made been has progress 2006). mírez, (Ra further topic the the - explore to for community scientific need the hence problems; practical solve to made were which of most systems, for information these proposals evaluation documented few are there libraries, digital of proliferation the of spite in because, activity this of standardization the hindered has This bench marks and the indicators used by each institution that may vary. report and evaluation, of types rent diffe- reviewing the on focus studies These States. United and Europe in developed been mostly has topic the on work existing that mention also authors These symbolic code or language in order to locate resour locate to order in a language or needs code symbolic user competent a technology, by mediated environment an In and knowledge. representing meaningful acquiring exploring, of ways new to access through models educational strengthen to opportunity framework Theoretical 4. basic education? for resources bibliographic electronic for teria cri classification and characteristics the are What ask: phase of the project underlined problems that led us to tics and defining a set of selection criteria. The second characteris- main their identifying of aim the with tion © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 119-126 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: h «iia Libraries» «Digital The that shows libraries to related literature Current Nowadays, educational technologies provide the provide technologies educational Nowadays, - search strategies. search efficient for need the greater the collections, electronic of number the greater the that recognize to interesting is it accessed, be can which information, digitized of variety a possess libraries digital Although 2005). (UNESCO, knowledge of construction the allow that mechanisms search information the on lies change noticeable A - - - - i hs eoe uh oe ifcl. o example, For difficult. more much become has ria crite- classification establishing dynamic, are resources mation objectsinelectronicformat,andbecausethese infor the of qualities the account into taking requires format electronic in resources bibliographic evaluating Frank, 2000), therefore, fixing the bases of a model for objects like images, multimedia recordings or video files (Sharon & as well as pages, web format HTML in or materials) such as books, periodicals and documents resources items, called (also objects of collection a ses hou library digital A user. the by anywhere consulted walls in which all resources can be cited, gathered and without space a as designed is future the of library the (2000) Torres For time. and space of barriers down break can that processes through information access format digital in resources Bibliographic 4.1. literacy». «computer with associated learning the than more requires ching sear- information Relevant engines. search unfamiliar of use proper the as well as inquiry the facilitate that of relevant information demand skills for handling tools processes selection and search (2002), Bernhard For 2005). Fainholc, by cited (Barber, learning own her or his of construction the and theme specific a stand under to student the helps that knowledge the priates appro- and interprets perceives, she or he which from culture the on based demands user the that from abilities task cognitive a represents activity, search tion relevant resources. This, rather than a simple informa- for search the facilitate that tools of use the quality in criteria establish to users forced have information of ces, and so technological advances and the abundance oa’ tcnlg i a ol ht los s to us allows that tool a is technology Today’s - - - 121 Comunicar, 39, XX, 2012 122

hypertext collections are hard to gather due to their • Customer service: contact information, correct mutable nature. An analysis of the characteristics of e-mail addresses; prompt answers to questions. digital resources also means reviewing their quality. • Efficiency: download of optimized pages, avai- Thus, a typological classification of bibliographic re- lable plug-ins, fast and reliable server. sources in digital format is a complex task because of • Web Optimization: integrated components the continuous changes that occur in such a dynamic (audio, video, text, etc.), effective use of new techno- environment. logies, useful information. Comunicar, 39, XX, 2012 4.2. Indicators for assessing bibliographic resources 4.3. Bibliographic resources in electronic format New media and information items have new refe- for basic education rence systems that are generally adaptations of stan- Educational research recognizes technology as a dards used with bibliographic materials. Marquès means for teaching and learning, and its important role (2003) suggests that electronic bibliographical resour- in the education of children, but the opinion of these ces are materials that integrate various textual (sequen- young users is rarely considered (Dressang & Gross, tial and hypertext) and audiovisual (graphics, sound, 2011). There is also a gap between the ideas of imple- video, animations, etc.) elements that can be useful in menters and user´s needs. As technology becomes an educational contexts. To assess their quality, the follo- integral part of children´s lives, Yohalem & Pittman wing parameters should be considered: a) pedagogi- (2003) declare that kids should participate in this work cal, b) functional and c) technical and aesthetic. being done on their behalf. In a study conducted in the According to Merlo (2003), the assessment process of United States and Canada, it was found that only four electronic information resources requires specific plan- out of 63 libraries were designed and created by chil- ning that involves four key elements: dren. This lack of involvement might have been rela- • Parameters: generic aspects to be evaluated, in ted to a time shortage or the project’s limited resources order to establish blocks in terms of the scope of the (Druin, 2003). The way children prefer to organize analysis. content is not often taken into account, even though all • Indicators: elements that give information about users –including children– require computer environ- each of the parameters. They are the specific issues to ments that meet their specific needs (Greenstein & be assessed. Thorin, 2002). • Procedures: methods used to make the applica- With the aim of obtaining more related informa- tion of parameters and indicators effective. tion, the International Children´s Digital Library pro- • Resources: objects that are necessary to the ject at the University of Maryland put together a mul- assessment process such as the instrumental, docu- tidisciplinary, multigenerational team made up of rese- mentary and human resources required. archers and children aged 7 to 11 (Druin, 2003). This In the search and selection of resources that seek experience yielded the following findings: 1) children to strengthen the learning process, Ochoa (2007) sug- want to get involved in this kind of project, 2) collec- gests considering the following aspects: tions must consider offering books about boys and girls • Quality, Depth and Usefulness of the Content: from different backgrounds, 3) collections should in - clear content, appropriate for the intended audience, clude a large amount of fiction books and books dea- useful links to other sites. ling with multicultural themes or different cultures and • References: broad perspective of a particular should contain, 4) old and new books, 5) the search theme; availability of references to answer specific mechanisms need to protect children from inappro- questions. priate information, 6) there should be a system for • Content Unity: the resource is presented as a copyright payment, 7) metadata should consider the whole. way in which children perceive the world, 8) the tools • Updated Content: frequent renewal and main- must be useable at home and enable collaboration, 9) tenance. interfaces should be graphically appealing, and 10) • Copyright: information about the background resource development must find a balance between and purpose of the organization, authorship and lega- innovation and users’ needs (Druin, 2003). lity clearly indicated. This means that the role of the teacher in the • Ease of use: friendly design, simple navigation, selection of content for children’s digital libraries is attractive graphic design in search engine, fast informa- essential, and, according to Druin (2003), an especially tion retrieval. relevant task in the field of children’s libraries is to pro-

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tect end-users from harmful information. So, the tea- 2009): 1) International Children´s Digital Library; 2) cher´s new role will be a combination of facilitator World Library; 3) National Library of Virtual and protector of information. Manipulatives; 4) Chile for Children; 5) New Library In order to establish the basis for a model to diagno- for the Mexican Child; 6) Latin American Institute for se bibliographic resources, Pirella and Ocando (2002) Educational Communication (ILCE); 7) Universal refer to the following objectives: a) to complement Virtual Library; 8) «Know your World» Library for education, b) to elaborate the curriculum, c) to promo- Children; 9) Storyplace; 10) The National Science te educational materials, d) to improve teaching prac- Digital Library Comunicar, 39, XX, 2012 tice, e) to expand creativity, f) to foster reading, and g) The research results show that the 10 selected to ensure lifelong learning and research. collections were mostly developed by public or inter- national institutions; five call themselves «digital» and 5. Methodology the other five «virtual»; only two operate via distribu- In designing the research, the techniques selected ted implementation, the rest are independent libraries must be completely independent of the researcher’s that host their resources in a single server with direct epistemological approach and implemented from a set access. According to Druin (2003) children’s libraries of additional factors in order to answer the investiga- offer the opportunity to display various types of resour- tion question (Schmelkes, 2001). For Keeves (1988), it ces in order to strengthen educational activities. To is important to acknowledge that in educational re- achieve this, the teacher must assume an active role in search there are different paradigms and epistemologi- selecting the collections and resources. cal ways of knowing and constructing knowledge. The following categories analyzed 25 random Since it is impossible to manipulate the independent resources per collection (250 in total) according to the variables, the methodology of our study was explora- indicators proposed. tory-descriptive and non-experimental (Gómez- • Curricular axis. A high percentage of objects Zermeño, 2009). Borgman (quoted by Cabrera and meet the demands of the curricular axis ‘exploration Coutín, 2005) implies that any assessment encompas- and understanding of the natural and social world’ ses aspects of evaluation and measurement that must topics. This confirms that resources can contribute to be carried out in a systematic way. The initial proposal the development of new ways in which students may was to begin the research with an exploratory study explore, represent and acquire knowledge (Escudero, that would provide the information for a descriptive 1995). The resource must lead to young students study. To switch from the exploratory to the descripti- acquiring transversal knowledge. ve study, a new «observation guide» to assess electronic biblio- graphic resources was designed. The guide considered pedagogi- cal, functional, technological, and aesthetic aspects (Marquès, 2003). Each aspect evaluated Table 1. Curricular axis frequency. five variables; each variable con- sisted of five indicators. The indicators relating to • Format. Sharon and Frank (2000) state that curricular axes of the basic education curriculum electronic collections house documents, HTML web (SEP, 2008) were also integrated. A pilot test was per- pages, multimedia formed in order to verify reliability in two of the collec- resources, images, tions. It tested the measuring instrument, conditions for sound and video. application and the procedures involved. The resources evaluated in the 6. Analysis study were mostly To diagnose the electronic bibliographic resour- in text format. ces, 56 collections were explored during the first • Evaluation Table 2. Format frequency. phase of the project. Then, 23 collections focusing on indicators. The basic education were chosen. Lastly, a non-probabilis- evaluation of electronic resources takes into account tic sample of 10 representative collections were selec- educational, functional and technical-aesthetic para- ted for analysis (Hernández, 2008, quoted by Gómez, meters (Marquès, 2003). It was found that the re-

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• Adequacy and adaptation to users: the contents were appropriate for basic education users, but the acti- vities and the resource background could be improved. • Resources: greater synthesis, and more summa- ries and schemes are needed to facilitate the cognitive process of assimilation. • Tutorial and assessment: The resources relate

Comunicar, 39, XX, 2012 to the basic education curricular objectives, and they are useful for lesson planning. However, the feedback the student gets to correct or explain mistakes must improve. Figure 1. Resources results for quality parameters. • Pedagogical approach: Resources support meta- cognition but should promote more collaborative search collections offer quality resources (see Figure work. 1), with new technologies enriching educational • Functional aspects. Bernhard (2002) states that models and making communication easier. the process of search and selection of relevant infor- • The average by parameter analysis (see Table 3) clearly shows the area of opportunity in which to improve the quality of electronic resources for basic educa- tion. • Pe da- gogical Table 4. Results for pedagogical variables. aspects: Table 3. Average by parameter. Dre s- mation demands skills for handling technological tools. sang & Gross (2011) explain that resources backed up Developing these skills requires the resources to be by technological means can aid the educational deve- easy to use, ergonomically comfortable and design- lopment of young users. In this regard, Pirela and friendly (Ochoa, 2007; Codina, 2000; Cooke, 1999) Ocanco (2002) suggest that electronic bibliographic (see Figure 3). resources should consider the curriculum, working for See Table 5 for Functional variables: the development of creativity, learning and research, and offering the teacher permanent training in order to complement the educational process in basic educa- tion (see Figure 2).

Figure 3. Resources results for functional aspects.

• Ease of use: The access and use of the resour- ces was easy, but they do not have a Help section. • Information Retrieval: It is easy to retrieve infor- Figure 2. Resources results for pedagogical aspects. mation, especially when the resource has an index, See Table 4 in relation to pedagogical variables: but they do not show how to get information from • Motivational capacity: the resources arouse other resources. curiosity and encourage inquiry. • Versatility: The resources can easily adapt to dif-

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ferent educational contexts. Nevertheless, there is a • Interactive Dialogues: Young students should need for open content resources, multilingual objects have the option to enable or disable functions accor- and Administrator tools to make adjustments. ding to their preferences. • User Autonomy and Control: resources offer • Technology and Design: In order to be reliable clear and precise instructions that make them easy to and original the resources need to be supported by operate. advanced technology. • Global Functionality: the resources were found to be adequate for educational purposes; they are effi- Comunicar, 39, XX, 2012 cient, relevant and effective for young students. Electronic objects must be of sufficient quality to satisfy learning expectations (Marquès, 2003). • Technological and aesthetic aspects. Although

Table 6. Results for technological-aesthetic variables.

7. Conclusion Ensuring quality of education means designing parameters, variables and indicators to standardize the evaluation of electronic resources for digital libraries. Table 5. Results for functional variables. The development of electronic collections for basic education opens up the possibility of spaces that host work has been done on dynamic interface design, the reliable and relevant information for young students. In starting point must be to find out how children prefer the Mexican context, an indicator guide was designed to organize content and how to improve computer based on the needs and interests of teachers and stu- environments based on the specific needs of young dents as well as the basic education curricular axis in users (Greenstein & Thorin, 2002) (see Figure 4). order to evaluate the relevance of educational resour- ces in three key aspects: educational, functional and technical-aesthetic. Throughout the study, the characteristics and clas- sification criteria of electronic bibliographic resources were identified via an evaluation guide. Regarding the pedagogical aspects, resources should motivate the student to be inquisitive and creative through a dyna- mic and appealing environment, so it is imperative that the content be based on educational purposes to enrich the cognitive experiences. The added value of resources must be the ability to feedback the learning of young students. In the case of functional aspects, an educational resource in electronic format should be easy to use and give the user autonomy and control to Figure 4. Resources results for technological - aesthetic aspects. interact with it. The objects should allow the young • Further information about Technological- students to make adjustments, modify content accor- Aesthetic Variables in Table 6: ding to their cognitive ability, offer clear instructions • Visual environment: The visual aids and screen and an assistance system. In the technical-aesthetic resolution were good, texts complied followed gram- aspects, the resources were found to be adequate for mar and spelling conventions. basic education, with an attractive visual background • Data Bases: Content is relevant, well-selected, and well-represented in terms of colors, text, sound, developed with clarity and quality; it is important to be image and language. Even when the information is accurate and update information. relevant, it is necessary to provide hypertext to guide • Navigation: Clear, structured navigation maps the knowledge acquisition process. make resources ergonomic, but hypertext with more To classify electronic resources for basic educa- information should be included. tion is a complex process. It must consider pedagogical

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Criterios e indicadores para evaluar las biblio- las evaluar para indicadores e Criterios (2006). Z. , , T. & F J.A. (2003). La evaluación de la calidad de la información la de calidad la de evaluación La (2003). J.A. , P.G. (2003). P.G. , , N. & P & N. , ERMEÑO , , S. (2001). La combinación de estrategias cuantitativas estrategias de combinación La (2001). S. , .. (2007). S.E. ht:/eeaqe.agaogvnaa.t) (11-03- (http://peremarques.pangea.org/ventajas.htm) Buenos Aires: Alfagrama. Aires: Buenos DE , D. & T & D. , Revista Revista Electrónica de Investigación Educativa, 3 (2), 101-110. ERNÁNDEZ (www.clir.org/pubs/reports/pub109/contents.html) E cmd 1 (6), 14 Acimed, Monterrey (México): ITESM. (México): Monterrey RANK CANDO DUCACIÓN © , M.G. (2009). M.G. , éio Sbertra e dccó Básica. Educación de Subsecretaría México: ITTMAN (http://unesdoc.unesco.org/images/ 0014/00 141 - Hacia las sociedades del conocimiento. Informe ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 119-126 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: Validez de las fuentes consultadas en Internet. en Validezconsultadas fuentes las de F , RASER HORIN A.J. (2000). La biblioteca virtual: ¿Qué es y qué prome- qué y es ¿Qué virtual:biblioteca La , Ventajas e inconvenientes del multimedia del inconvenientesVentajas e , . (2002). J. iloea iia. ocpo, euss y recursos Conceptos, digital. Biblioteca , A. (2004). Evaluación de recursos digita- K. (2003). K. P , KG T K.G. & ÚBLICA S.E. (2002). S.E. 12-23. (www.emeraldinsight. 12-23. com/ /. (http://eprints.rclis.org/bitstre s/p. Dordrecht: Kluwer, 1.127-1.155. Kluwer, Dordrecht: Estudio exploratorio-descriptivo Estudio Digital libraries on the Internet. Revista DigitalRevista Universitaria, 5 l earlo e a actitudes las de desarrollo El (SEP). (2008). (SEP). Public Libraries as Partners as Libraries Public OBIN The Digital Library: A Library: Digital The th (Eds.), oidd e a In la - de Sociedad FA oni and Council IFLA Reforma inte- Reforma International 2011). Was - - - - 127 Comunicar, 39, XX, 2012

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© ISSN: 1134-3478 • e-ISSN: 1988-3293 INVESTIGACIONES / RESEARCH

Received: 24-01-2012 / Reviewed: 12-03-2012 Accepted: 03-04-2012 / Published: 01-10-2012 l Rosario Del Rey, José A. Casas & Rosario Ortega Sevilla / Córdoba (Spain) DOI: 10.3916/C39-2012-03-03

The ConRed Program, an Evidence- based Practice El programa ConRed, una práctica basada en la evidencia

ABSTRACT The incredible force with which ITCs have arrived in society and the consequent risks to children when dealing with the Internet and social networks make it necessary for the domain of virtual environments to be included in the school curriculum. However, the initiatives in this direction are limited and there is a lack of rigorously evaluated programs that might act as a basis for designing educational lines of action. The ConRed Program is based on the theory of normative social behavior and aims to reduce problems such as cyber-bullying and addiction to the Internet and refocus the misadjusted perception of information control in the social networks in order to promote their use in a more beneficial way. The ConRed Program has been evaluated using a quasi-experimental methodology, with an experimental group (N=595) and a quasi-control group (N=298) consisting of 893 students (45.9% girls) with an average age of 13.80 years (SD= 1.47). The reduction of problems in the experimental group and the lack of change in the control group is evidence of the program’s validity, and show that by working and collaborating with the whole educational community it is possible to improve the quality of the virtual and, therefore, the real life of adolescents. RESUMEN La vertiginosa incorporación de las TIC a la sociedad y los consecuentes riesgos a los que los menores se enfrentan en Internet y las redes sociales han dejado en evidencia la necesidad de incorporar en el currículum escolar el domi- nio de los entornos virtuales. En cambio, son escasas las iniciativas en esta dirección y más aún programas rigurosa- mente evaluados, de modo que sirvan de fundamento para el diseño de las líneas de acción educativa. El programa ConRed está basado en la teoría del comportamiento social normativo y persigue los objetivos de mejorar y reducir problemas como el cyberbullying, la dependencia a Internet y la desajustada percepción del control de la informa- ción en las redes sociales, para así potenciar el uso beneficioso de éstas. La evaluación del ConRed se ha desarro- llado mediante una metodología cuasi experimental, con un grupo experimental (N=595) y uno cuasi-control (N=298). Del total de los 893 estudiantes, el 45,9% eran chicas y la edad media 13,80 años (DT=1,47). Los resul- tados positivos de reducción de problemas en el grupo experimental y la ausencia de cambio en el grupo control son muestra de su validez y demuestran que trabajando con toda la comunidad educativa y en colaboración con ella es posible mejorar la calidad de la vida virtual y, por tanto, real de los adolescentes. KEYWORDS / PALABRAS CLAVE Cyberbullying, addiction, privacy, psycho-educational intervention, evaluation, social networks, Internet. Ciberbullying, adicción, privacidad, intervención psicoeducativa, evaluación, redes sociales, Internet.

v Dr. Rosario Del-Rey is Assistant Lecturer in the Department of Evolutive Psychology of the Faculty of Educational Sciences at the University of Sevilla (Spain) ([email protected]). v José Antonio Casas is Assistant Researcher in the Department of Psychology of the Faculty of Educational Sciences at the University of Cordoba (Spain) ([email protected]). v Dr. Rosario Ortega is Full Professor and Director in the Department of Psychology of the Faculty of Educational Sciences at the University of Cordoba (Spain) ([email protected]).

Comunicar, n. 39, v. XX, 2012, Scientific Journal of Media Education; ISSN: 1134-3478; pages 129-137 www.comunicarjournal.com 130 Comunicar, 39, XX, 2012 in ae o awy md cncosy r sensibly or consciously made always not are sions deci- those and 2007), (Liu, intimacy own our about decisions making means network social a to Belonging can become disadvantages if they advantages are used incorrectly. these But 2006). (Winocur, time real in available information of amount the increase they and of social relationships cultivated, they facilitate ubiquity al social several offer inter establish to easier it make they advantages: resources per Virtual s over. on passed are two the between differences the and granted for taken is worlds virtual and physical the of pendence interde- the which in reality» «augmented calls (1997) Azuma what creating opportunities, new offer ments environ virtual these relationships interpersonal ing contacts cultivat of terms In environments. virtual and physical online - and friends both in real lived now is Life 2010). Fowler, & (Christakis with person a of lacks who friends or contacts in a person social network differs from that a of situation social the that ation exagger some with perhaps claimed, been has It tion. - self-selec- of element this in lies relationships personal social of networks as a potential unique, attractive environment for inter- the to key The 2007). Ellison, & (Boyd interests their of all or some share who people other with interact can they where community online an up make users which in information, sharing and essentially communication are regular for used are that services web They dimension. social Internet’s of profile. work net- social a have girls and boys 10 of out nine which in group age an 2011), Casado, & Martínez onandia, young Garita (Garmendia, 18 and among 10 between aged people - 84% to rising networks, social access these uses fi users Internet regular of 55% Latest that show Spain in gures which - extent. greater increasingly group an to a resources people, young among especially reality, augmented this in role major a plays networks, social particular in and Internet, them. ing with virtual elements capable of supporting and impr ov reality physical combine to tend activities our reality»: devices. We digital now live in what Azuma (1997) calls of «augmented means by conducted and indirect also but direct exclusively longer no now are relationships, which interpersonal of that is area such areas. has One many life in changes everyday considerable about in brought (ICTs) technologies cations environment social new a networks: social and Internet 1.1. Introduction 1. relationships, they contribute to diversity in the types Social networks represent the most important facet The increasing use of information and communi- and information of use increasing The - - - Sánchez-Carbonell, Chamarro & Castellana, 2007; Castellana, & Chamarro Sánchez-Carbonell, Beranuy-Far Graner, 2010; 2009; Corral, & burúa gues, Eche 2004; Hart, - & (Dinev people young and dren chil- among serious particularly are which risks certain networks social and Internet by posed Risks 1.2. 2011). Fretes, & (Reig with deal to certain identity-related issues that people need to learn involves life virtual words, other In 2006). (Stuzman, an ye: gomn» n «cyberbullying». and «grooming» types: two into Flores, divided main & be (Tejerina can authorities Cyber-harassment 2008). the by and adults by invigilated less space a offers environment virtual this bullies For people. young and teenagers for world 2010). 2009; Corral, & (Echeburúa addiction ating cre possibly and freedom - their reducing world, gical negatively may which hyper-technolo a in teenagers for life risk of quality affect a is cell abuse a or ICTs computer phone. a using not are they when ease un of signs show - to begin may interaction, nological time leisure and basing their relationships with others own on tech- their and duties their computer neglecting a screen, of front in time of lot a spend who girls way no 2010). (Menjívar, lives in real their to connected is environments virtual those in conduct their that believe who is minors, for This harmful inevitably environments. virtual in posting pictures involves half-naked which and 2010) (Agustina, agers becoming increasingly widespread among Spanish teen is which practice a 2011), Stone, 2010; (McLaughlin, «sexting» their is this of damaging example One thereby relationships. social 2010) Molema, (Nosko, & intimacy Wood their removing by vulnerability of position a in person that place may question in person that the by it of over control of lack or manipulation others by information 1997), (Turkle, life person’s the everyday affect not may it Although for person. created that being is that identity virtual the for basis tion uploaded by a person, or by others, constitutes the informa- The 2009). Smith, & Xu Dinev, 2004; Hart, & (Dinev blackmail or intimidate ridicule, to others by bullying. school of problem age-old the of form indirect an as cyber-harassment, c) and ment; develop healthy for necessary relationships or tivities ac of decline or absence consequent the and nology information personal over accessible on Internet; b) control addiction to this type of tech- of loss a) clude: in They 2008). - Mora-Merchán, & Calmaestra tega, The use of Internet and social networks involves networks social and Internet of use The Cyberbullying is another risk posed by the virtual the by posed risk another is Cyberbullying and Boys addiction. create can activity Internet exploited be can information over control of Lack © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 129-137 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: Or - - - - - ef Sih Mhai Crah & ipt 2006). Tippett & tradi of form indirect an it consider researchers Many Carvalho Mahdavi, (Smith, self her- or him defend easily cannot who victim a against time over and repeatedly contact, of forms electronic using individual, or group a by out carried acts inten (Monge, tional aggressive - as satisfaction defined is sexual Cyberbullying of 2010). to kind order in some minor achieve a with relationship a establishes adult an which by procedure the to legal refers parlance, in «child-grooming» as known also Grooming, ed o ae cin n hl te hl education whole the psychosocial new in issue priority a also help is community and action The take 2011). to Sánchez, need & Rey Del (Ortega, zenship autonomy, personal learning-to-learn skills and of a cosmopolitan sense of citi- development the for building block basic a functional, constitutes ICTs the of design, mastery healthy syllabus to skills- new approach the based In 2011). Feliz, & Sevillano autonomy (Ricoy, personal and citizenship of those as such capabilities, other with jointly addressed be should but devices, and tools with familiarity as merely seen be technology skills (OECD, 2005). Such skills should not socialization cyber- encouraging for area key a School: 1.3. Internet use without the help of an to adult (Bringué & Sádaba 2011). learned they say Spaniards young 2006, of (Piscitelli, gap 80% Significantly, 2011). digital González-Piñal, and the Marín as known is what to rise giving thus population, adult the much than a extent broader to and faster much have become computer literate who people young teen and agers precisely is it because high anonymity. of a degree allow the used because channels are their attackers who know victims never c) may and spectators of numbers large by times of ber num indefinite an witnessed be can attacks b) place; any in and time any at place take fore open, and aggression can there always are communication of features specific which include: a) the channels of series a by characterized 2006), al., & tional bullying (Ortega & Mora Merchán, 2008; Smith © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 129-137 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: Schools play a crucial role in developing children’s These risks have increased - - - possibly creating addiction. creating possibly and freedom their reducing world, technological hyper- a in teenagers for life of quality affect negatively may which risk a is abuse ICTs phone. cell a or computer a using not are they when unease of signs show to begin may interaction, technological on others with relationships their basing and time leisure own their and duties their neglecting screen, computer a of front in time of lot a spend who girls and Boys addiction. create can activity Internet - grams are yet available (Navarro, Giribet & Aguinaga, & Giribet (Navarro, available yet are grams pro- –based evidence or procedures practices, proven al., 2010; Mercadal, this 2009, and others), no empirically with & Rey exist Del 2011; Latorre, do (Luengo mind practices in objective good of series a Spain to be able to establish suitable procedures. Although in necessary information the have authorities, public the has all, action above and, aris community take scientific the before to en need The education. in happens repre life Internet. by sented of facet new the in minors educate who families– and –teachers adults corresponding the be can it that so narrowed be to gap needs above mentioned generation The activity. digital via conducted is chosocial processes which take place when socializing psy the in supervision and support need nevertheless and more efficient in the use of digital devices but they sidered digital natives (Prensky, 2001), may be quicker con- people, young and Teenagers approaches. tional conven- rethink to necessary it make and pattern ning teaching-lear- the upset may This adults. own responsible their of ahead often are they literacy, digital of people should play young a major role as learners: in the field which in development and interaction) nious of (harmo- convivencia task of places are Schools the educating. within elements complementary as port sup- mutual their of terms in analyzed be can involved & learning as Rey seen players the between interaction which in communities be (Del should Schools evidence 2011). scientific Ortega, on based models But the same thing has happened here as so often so as here happened has thing same the But - - 131 Comunicar, 39, XX, 2012 132

1999; Sackett, Richardson, Rosenberg & Haynes, havior is heavily influenced by perceived social norms 1997). Nevertheless, any decision regarding a plan of and their interpretation as an indication of social con- action to be implemented at school should ideally first sensus. In other words, a close relationship is identified be corroborated scientifically (Davies, 1999; Granero, between the behavior and actions of the majority and Doménech, Bonillo & Ezpeleta, 2001; Hunsley & what that majority perceives as being socially accepta- Johnston, 2000; Lindqvist & Skipworth, 2000; Stoiber ble, normal or legally justifiable. In some action pro- & Kratochwill, 2001). Scientific research is therefore grams based on this theory and aimed at addressing Comunicar, 39, XX, 2012 necessary to determine whether a given program or teen problems such as alcohol consumption, links have procedure is effective, by analyzing the significant been found between the belief that consuming alcohol changes brought about by a program and comparing is good for establishing social relationships or belonging the outcome to what would have happened if that to a peer group and increased alcohol consumption program had not been implemented. (Borsari & Carey, 2003). According to the theory of normative social behavior, beliefs can be measured in Despite its limitations, the study allows us to conclude that terms of the three aspects projects implemented today to encourage harmonious inter- which constitute what are known as normative mecha- personal relationships (convivencia) in schools should at nisms Rimal & Real, 2003): a) injunctive norms; b) expecta- least be supported by short term initiatives addressing social tions and c) group identity. Injunctive norms are rules sub- relationships in virtual environments. We know that by ject to sanctions or social pu- involving students, teachers and families it is possible to nishment. In the case of action taken to reduce alcohol abuse, improve young people’s knowledge of and control over for example, laws exist which p e n a l i z e d r u n k e n d r i vi n g a n d social networks, narrow the generation gap which exists be - there is a clear social rejection tween digital natives and immigrants and alleviate the pro- of people guilty of this type of conduct. Expectations are blems associated with the inappropriate use of ICTs. what each individual, depen- ding on his/her beliefs, hopes to gain from engaging in a given type of conduct (Ban- ConRed (Discover, Construct and Live in Har - dura, 1977; 1986). Going back to the example of alco- mony on Internet and in Social Networks), the action hol consumption, evidence that drinking alcohol redu- program presented here, is designed to encourage the ces behavioral inhibitions reinforces the belief that correct use of Internet and Social Networks. It was alcohol will aid social communication. Finally, group developed in line with the tenets of «Evidence Based identity refers to the motivational urge to belong to Practice» (EBP), taking into account scientific evidence social groups sharing the same collective sense of iden- presented in different research papers describing pro- tity, and the belief that conduct or attitudes shared grams which successfully molded or modified be - with other members of the group are legitimate and havior in cases where technology was being used in- justifiable insofar that they reinforce that group iden- correctly or as a vehicle for inappropriate conduct (Bor- tity. To modify or change a given type of conduct, a sari & Carey, 2003; Haines & Spear, 1996; Wechsler program based on this theory must therefore have an & Kuo, 2000). impact on these three aspects, and this was the appro- ach adopted when designing the ConRed action plan. 1.4. The ConRed program The program’s three key overall objectives are: 1) The ConRed program adheres to the tenets of the to show the legal implications and the damage that can «theory of normative social behavior» (Lapinski & be caused through bad conduct in virtual environ- Rimal, 2005; Rimal & Real, 2005; Rimal, Lapinski, ments; 2) to highlight specific actions which are closely Cook & Real, 2005), which argues that human be- linked to Internet’s risks but very far removed from

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Internet’s benefits and 3) to reveal how certain forms bookmarks, etc. to keep the initiative going over a of conduct do not reflect specific social groups or period of time. make a person more acceptable as a member of such The starting hypothesis was that the implementa- groups. Taking these three considerations as a point of tion of the ConRed program would alleviate and re- departure, the ConRed program is designed to aid and duce problems such as cyberbullying, Internet addic- sensitize the education community in the safe, positive, tion and erroneous perceptions regarding the degree beneficial use of Internet and social networks. of control exerted over information in social networks.

To attain these goals, the following specific objec- Comunicar, 39, XX, 2012 tives were established: a) to stress the importance of 2. Materials and methods familiarity with safety and personal information protec- The program was evaluated with a quasi-experi- tion mechanisms on Internet and in social networks, to mental, ex post facto, longitudinal design, with pre- avoid the bad use of the same; b) to learn to use and post- measurements, covering two groups, one of Internet safely and healthily, fully aware of its potential which was a quasi-control group (Montero & León benefits; c) to find out how widespread cyber-harass- 2007). The target population comprised adolescents ment and other risks are in secondary education; d) to between the ages of 11 and 19. The program was prevent involvement in acts of aggression, harassment, carried out directly in the classroom. denigration, etc., either as victims or perpetrators, in •The sample group. The sample group was made social networks; e) to help and encourage an attitude up of 893 students –595 in the experimental group and of resilience in people affected by violent or harmful 298 in the control group – from 3 secondary schools in conduct on Internet; f) to find out how users perceive the city of Cordoba, Spain. 45.9% of the group were the degree of control they exert over the information girls, and the students’ ages ranged from 11 to 19 years they share on social networks and e) to prevent ICTs (M=13.80; DT=1.47). abuse and show the consequences of technology • Instruments. Three instruments were used, addiction. relating to cyberbullying, the addictive use of Internet The ConRed action program was aimed at the and perceived control over information. They were: whole education community: training sessions were the European Cyberbullying Questionnaire (Del Rey, held with teachers and the families of schoolchildren, Casas & Ortega, 2011), comprising 24 Likert items with the schoolchildren themselves forming the princi- with five frequency options ranging from never to pal target group. several times a week and with adequate internal con- The work done with each group revolved around sistency: α total=0.87, α victimization=0.80 and α three areas: a) Internet and social networks; b) benefits aggression=0.88; a version of the CERI (Internet-rela- of Internet use and instrumental skills and c) risks and ted Experiences Questionnaire) adapted by Beranuy, advice on usage. Chamarro, Graner and Carbonell-Sánchez (2009) The sequence followed, both for the training and and comprising 10 Likert items with four options (not the measures implemented, started with a brain - at all, little, somewhat and a lot), with acceptable inter- storming session to explore the children’s/teachers’/ nal consistency: α total =0.781, α intrapersonal= pa rents’ prior knowledge about technology use, func- 0.719 and α interpersonal=0.631; and the Perceived tions and Internet. Content was then introduced to Infor mation Control scale (Dinev, Xu & Smith 2009), look at the opportunities offered by social networks. a 4-item Likert-type scale with seven answer options Particular attention was paid to the importance of pri- reflecting the degree of agreement (from not at all to vacy and identity and the negative consequences of very much) and a good level of internal consistency: not having them. The themes of pro-social behavior α=0.896. and solidarity in social networking were examined, • Procedure. The ConRed program was imple- with special attention to the main risks posed by social mented over a period of 3 months during the 2010/11 networks and the consequences of using them inap- school year, with schools timetabling and providing propriately. Last but not least, the main strategies for facilities for several work sessions. Two groups were dealing with social networking problems were descri- created: the measures prescribed in the program were bed, together with the most important tips on how to adopted in one of them (the experimental group) and use ICTs properly. not in the other (the control group). Data was col- Taking school as a place of social interaction and lected on two occasions: once before program imple- convivencia, ConRed launched an awareness-raising mentation (pre-measurements) and once after (post- campaign using materials like leaflets, posters, stickers, measurements).

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• Analysis. Data was analyzed using SPSS statisti- lower after program implementation (see table 2). cal software, Version 18.0, in Spanish. The mean fac- Likewise, in the control group no significant differ - tors obtained were compared using a Student’s T-test ences were found between the pre-test and post-test to compare the significance of the difference in the values with regard to the abusive use of/addiction to mean scores obtained for individuals in the experimen- Internet (see Table 3): Addiction to Internet (t=0.233; tal and control groups on the two occasions when p>0.05), Interpersonal addiction (t=0.128; p>0.05), measurements were taken. Intrapersonal addiction (t=-0.273; p>0.05). But Comunicar, 39, XX, 2012 differ ences were found in the experimental group: 3. Results Addiction to Internet (t=.458; p>0.05), Interpersonal Possible differences between the experimental addiction (t=2.300; p<0.05*), Intrapersonal addic- and control groups prior to the implementation of the tion (t=-1.596; p>0.05) (see Table 4). ConRed program were first analyzed using a Student’s Finally, with regard to perceived control over information, the results for the control group were similar (t=- 0.692; p>0.05) whereas analysis of the results for the experimental group revealed significant differ- ences between pre-test and post- test measurements (t=3.762; p< 0.01*) (see Table 5). Table 1. Cyberbullying Control Group. T-test for independent samples. No significant starting 4. Discussion differences were found in the variables: cyber bullying The ConRed program produced positive results (t=-1.421; p>0.05), cyberbullying aggression (t=- with regard to the three main objectives proposed: a) to reduce students’ involvement in cases of cyberbullying; b) to re- duce the excessive use of Internet and the risk of addiction; and c) to alter students’ perception of the amount of control they had over personal information uploaded to social networks. The results ob- Table 2. Cyberbullying Experimental Group. tained reflected significant chan- ges in the impact of these three 1.858; p>0.05), cyberbullying victimization (t=0.567; proposed training objectives. The experimental group p>0.05), addiction to Internet (t=0.560; p>0.05), obtained better results after the program’s implementa- interpersonal addiction (t=0.527; p>0.05), intraper- tion than the control group, in which some types of sonal addiction (t=0.323; p>0.05) and control over conduct and attitudes (for example, perceived control information (t=1.754; p>0.05). over information) even increased. This would seem to Differences between the experimental and control support the starting hypothesis that implementation of groups and between pre-test and post-test measure- ments were then analyzed using a Student’s T-test for related samples. With regard to cyberbullying, no dif- ferences were found in the control group between pre-test and post-test values: Cyberbullying (t=-0.143; p>0.05), Cyberbullying aggression (t=0.152; p>0.05), Cyberbullying victimization (t =-0.182; p>0.05) (see table 1). Differences were, however, found in the experimen- tal group: Cyberbullying (t=-2.726; p>0.05*), Cy ber - bullying aggression (t=1.644; p>0.05), Cyberbullying victimization (t =-2.726; p> 0.05*). Here, values were Table 3. Addiction to Internet Control Group.

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place where this type of problem can best be dealt with (Luengo Latorre, 2011). The results of this study support the idea that whole policy measures are an effective means of reducing high risk behavior. We have shown how by raising risk awareness and training teachers and parents to guide

Table 4. Addiction to Internet Experimental Group. young people’s be havior it is possible to Comunicar, 39, XX, 2012 reduce high risk conduct, increase the taking the ConRed program would lead to a decrease in cer- of precautionary measures and induce protective atti- tain undesirable forms of adolescent behavior. tudes in online activity, without creating undue alarm Among the students who took part directly in the among schoolchildren. From our point of view this is ConRed program there was a general decrease in one of the key results because help given to victims, involvement in cyberbullying, in the abusive use of and their awareness that they have someone there to Internet and in the false perception of control over help them and advise them, reinforces their confi - information; this latter result suggests a greater aware- dence and dispels the sense of weakness and isolation ness of the students’ own lack of information about which prevents them from facing up to these kinds of how to control their own data, their subsequent vulne- problems (Hunter & Boyle, 2004). rability and the usefulness of learning and using strate- ConRed itself illustrates the need to curb the poten- gies to augment their control and keep the personal tially excessive use of Internet and to reduce the risk of information they upload to Internet private. addiction to online activity by raising students’ capacity to deal with the on - line challenges they may face. It should be remembered that addiction is one of the great risks to development during Table 5 Perceived Control over Information Control Group and Experimental Group. adolescence (Eche- burúa & Co rral, Previous scientific literature contains no consol- 2009; 2010). Howev er, addiction to Internet is best idated groundwork regarding the implementation of addressed through action on a very personal level, ac tion programs to combat cyberbullying in schools, more comparable to that which might be taken by a although work has been done on traditional school clinical psychologist (Griffiths, 2005). Studies into the bullying and specific programs have been proposed to importance of the interpersonal aspect of addiction prevent harassment and violence among schoolchil- have shown that it is necessary to educate students in dren. Such programs have produced positive results, Internet use and encourage healthy attitudes and con- demonstrating that sustained, controlled, whole policy duct in online activity (Machargo, Lujan, León, López action can improve interpersonal harmony and pre- & Martín, 2003). vent school violence and bullying. One example is the The pre-test showed that young people generally SAVE project (Seville Anti School Violence), an action have very little idea about the business dimension of approach based on scientific evidence (Ortega, 1997; the online platforms to which they belong. ConRed Ortega & Del Rey, 2001). ConRed adopted the same demonstrated how a specific educational program can parameters (working with students, teachers and fami- effectively contribute to redressing this potentially dan- lies to improve knowledge and raise awareness about gerous lack of information about social network usage, how information can be controlled) and produced and we feel this is one of the program’s most positive comparable results (Ttofi & Farrington, 2009). We achievements. Our results reveal how important it is believe that cyber-harassment is an indirect form of that risk prevention on Internet and in social networks traditional bullying –i.e., indirect bullying (Smith & al., should form part of the school syllabus: They also 2008)– ; and that whole policy preventive models are show that this training does not necessarily have to be therefore still valid. This is fully coherent with the carried out in a virtual environment. The action taken importance now being attached to the school as the should be seen as part of the job of educating the

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young; part of the students’ learning process and just References another subject teachers are required to impart as part AGUSTINA, J.R. (2010). ¿Menores infractores o víctimas de porno- of the syllabus. Teachers should receive ongoing train - grafía infantil? Respuestas legales e hipótesis criminológicas ante el Sexting. Revista Electrónica de Ciencia Penal y Criminología, 12, ing in this field, thereby narrowing the digital gap (11), 1-44. which separates them from their students and enabling AZUMA, R. (1997). A Survey of Augmented Reality. Presence: Tele - them to provide help and guidance. In the same vein, operators and Virtual Environments. 6, (4), 355-385. families should know about their children’s online BANDURA, A. (1977). Social Learning Theory. Englewood Cliff, Comunicar, 39, XX, 2012 social environment in order to be able to help and sup- NJ. Prentice Hall. BANDURA, A. (1986). Social Foundations of Thought and Action. port them. To conclude, ConRed has shown how, by Englewood Cliff, NJ: Prentice Hall. working in collaboration with the whole education BERANUY, M., CHAMARRO, A., GRANER C. & SÁNCHEZ-CARBONELL, community, it is possible to improve the quality of ado- X. (2009). Validación de dos escalas breves para evaluar la adicción lescents’ lives, both virtual and real. a Internet. Psicothema 3, 480-485. The ConRed program is the beginning of a series BORSARI, B. & CAREY, K.B. (2003). Descriptive and injunctive norms in college drinking: A meta-analytic integration. Journal of Studies of evidence-based practices aimed at improving the on Alcohol, 64, 331-341. society in which we live through education. Never - BOYD, D.M. & ELLISON, N.B. (2007). Social Network Sites: De fi- t heless, this study inevitably has certain limitations and nition, History, and Scholarship. Journal of Computer-Media ted further research yet needs to be carried out. For exam- Com munication, 13 (1), 210-230. ple, our data was collected from only three schools BRINGUÉ, X. & SÁDABA, C. (2011). Menores y redes sociales. Ma - drid: Colección Foro Generaciones Interactivas/Fundación-Tele- and the research team played a very active role in the fónica. (www.generacionesinteractivas.org/?page_id=1678). action taken with the students. In the future, more CHRISTAKIS, N. & FOWLER, J. (2010). Conectados. Madrid: Taurus. schools should be included in the research and re- DAVIES, P. (1999). What is Evidence-based Education? British sponsibility for the program should be passed on to Journal of Educational Studies, 47, 108-121. each school’s teaching staff, providing them with the DEL REY, R. & ORTEGA, R. (2011). An Educative Program to Cope with Cyberbullying in Spain: CONRED. In Conference Evidence- autonomy they should ideally enjoy when implement- based Prevention of Bullying and Youth Violence: European Inno- ing programs of this type. va tion and eEperience. Cambridge, UK, 5-6 July 2011. Despite its limitations, the study allows us to con- DEL REY, R., FLORES, J., GARMENDIA, M. & AL. (2010). Protocolo de clude that projects implemented today to encourage actuación escolar ante el cyberbullying. Bilbao: Gobierno Vasco. harmonious interpersonal relationships (convivencia) DEL REY, R., CASAS, J.A. & ORTEGA, R. (under review). Spanish Validation of the European Cyberbullying Questionnaire from in schools should at least be supported by short term Daphne Project. initiatives addressing social relationships in virtual envi- DINEV T. & HART, P. (2004). Internet Privacy Concerns and Their ronments. We know that by involving students, tea- Antecedents, Measurement Validity and a Regression Model. Beha - chers and families it is possible to improve young peo- viour & Information Technology 23 (6), 413-422. ple’s knowledge of and control over social networks, DINEV, T., XU, H. & SMITH, H.J. (2009). Information Privacy and Correlates: An Attempt to Navigate in the Misty Conceptual Wa- narrow the generation gap which exists between digi- ters. Proceedings of 69th Annual Meeting of the Academy of Ma- tal natives and immigrants and alleviate the problems na gement (AOM 2009). Chicago: Illinois. associated with the inappropriate use of ICTs. And ECHEBURÚA, E. & CORRAL, P. (2009). Las adicciones con o sin that is how cyberbullying, and especially cyber-victimi- droga: una patología de la libertad. In E. ECHEBURÚA, F.J. zation, can be reduced. In view of all this, at least four LABRADOR & E. BECOÑA (Eds.). Adicción a las nuevas tecnologías en adolescentes y jóvenes (pp. 29-44). Madrid: Pirámide. things should be taken into consideration by the edu- ECHEBURÚA, E. & CORRAL, P. (2010). Adicción a las nuevas tecno- cation authorities: the vital importance of awareness- logías y a las redes sociales en jóvenes: un nuevo reto. Adicciones, raising campaigns in the education community; the 22, (2), 91-96. main line of action should be teacher training and the GARMENDIA, M., GARITAONANDIA, C., MARTÍNEZ, G. & CASADO, boosting of teachers’ confidence in their ability; this M.A. (2011). Riesgos y seguridad en internet: Los menores españo- les en el contexto europeo. Universidad del País Vasco/Euskal He- should ideally be articulated through the introduction rriko Unibertsitatea, Bilbao: EU Kids Online. of new education legislation; and financial support is GRANER, P., BERANUY-FARGUES, M., SÁNCHEZ-CARBONELL, C. & needed to make it possible. AL. (2007). ¿Qué uso hacen los jóvenes y adolescentes de Internet y del móvil? In L. ALVAREZ-POUSA & J. E. PIM (Eds.), Congreso Comunicación e Xuventude: Actas do Foro Internacional, 71-90. Support GRANERO, R., DOMÉNECH, J.M., BONILLO, A. & EZPELETA, L. This program was funded by the European Project: Cyberbullying (2001). Psicología basada en la evidencia: Un nuevo enfoque para in adolescence: investigation and intervention in six European mejorar la toma de decisiones. Madrid: VII Congreso de Countries» (Code: JLS/2008/CFP1DAP12008-1; European Union, Metodología de las Ciencias Sociales y de la Salud. DAPHNE III Program) and by the University of Cordoba. GRIFFITHS, M.D. (2005). Internet Abuse in the Workplace, Issues

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and Concerns for Employers and Employment Counselors. Journal ORTEGA, R., CALMAESTRA, J. & MORA-MERCHÁN, J. (2008). Cy - of Employment Counseling, 40, 87-96. berbullying. International Journal of Psychology and Psycho lo gical HAINES, M. & SPEAR, S.F. (1996). Changing the Perception of the Therapy, 8(2), 183-192. Norm: A Strategy to Decrease Binge Drinking Among College ORTEGA, R., DEL REY, R. & SÁNCHEZ, V. (2011). Nuevas dimen- Students. Journal of American College Health, 45, 134-140. siones de la convivencia escolar y juvenil. Ciberconducta y relacio- HUNSLEY, J. & JOHNSTON, C. (2000). The Role of Empirically nes en la Red: Ciberconvivencia. Madrid: Observatorio Estatal de Supported Treatments in Evidence-Based Psychological Practice: A la Convivencia Escolar. Informe interno. Canadian Perspective. Clinical Psychology: Science & Practice, 7, PISCITELLI, A. (2006). Nativos e inmigrantes digitales, ¿Brecha gene- 269-272. racional, brecha cognitiva, o las dos juntas y más aún? 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Moving Jour nal of Computer-Mediated Communication, 13 (1), 252-275. Toward a Theory of Normative Influences: How Perceived LUENGO-LATORRE, J.A. (2011). Cyberbullying, guía de recursos Benefits and Similarity Moderate the Impact of Descriptive Norms para centros educativos. La intervención en los centros educativos: on Behaviors. Journal of Health Communication, 10, 433-50. Materiales para equipos directivos y acción tutorial. Madrid: De - RIMAL, R.N. & REAL, K. (2003). Understanding the Influence of fensor del Menor. Perceived Norms on Behaviors. Communication Theory, 13, 184- MACHARGO, J., LUJÁN, I., LEÓN, M.E., LÓPEZ, P. & MARTÍN, M.A. 203. (2003). Videojuegos por los adolescentes. Anuario de Filosofía, RIMAL, R.N. & REAL, K. (2005). How Behaviors are Influenced by Psicología y Sociología, 6, 159-172. Perceived Norms: A Test of the Theory of Normative Social Be - MARÍN, I. & GONZÁLEZ-PIÑAL, R. (2011). Relaciones sociales en la havior. 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© ISSN: 1134-3478 • e-ISSN: 1988-3293 INVESTIGACIONES / RESEARCH l Jorge Mora Received: 23-01-2012 / Reviewed: 18-03-2012 Accepted: 03-04-2012 / Published: 01-10-2012 San Diego (USA) / Guadalajara (Mexico) DOI: 10.3916/C39-2012-03-04 The Analysis of Interactive Media and Digital Culture - Hypermedia Literacy in Peru and Bolivia Medios interactivos y cultura digital: Alfa betización hipermedia en Perú y Bolivia ABSTRACT This paper compiles data on how the use of hypermedia, interactive multimedia and interfaces have changed the classical dynamics of human communications and education to create a new paradigm. This paradigm originates in the interface since it allows multidirectional and multimedia communications through interactions with the elements of which it is composed. This research describes the different aesthetic, narrative, emotional and value elements that are integrated within the cultural hypermedia interfaces. These hypermedia elements are fundamental components to be taken into account in the creation of educational interactive media products. The communicative functions are interchangeable between sender-receptor, author-reader-author, creator-user, professor-student... thanks to the introduction of multimedia interactive expressions and technological instruments that allow several types of interac- tions. This flexible functionality generates new communicative as well as dramatic models of interactive narrative, where the interaction of receptors-senders and reader-authors with the narrative actions occur at the character or avatar level. The interfacial aesthetic, narrative, emotional and value elements are studied, analyzed and described in detail thanks to an innovative model of analysis that can be used to for the implementation and design of interactive edutainment media products. The application of this model helped to create cultural content interfaces enabling not only the development of interactive educational workshops in the USA, Peru and Bolivia for more than 200 students, but also multisensory and immersive communications with quality. RESUMEN El trabajo se centra en las formas en que interfaces multimedia interactivas e hipermedia han cambiado las dinámicas clásicas de la comunicación y educación humanas creando un nuevo paradigma. Éste se origina en la interfaz, al permitir la multidireccionalidad comunicativa multimedia mediante la interacción con los elementos que la compo- nen. Esta investigación describe los diferentes elementos estéticos, narrativos, emocionales y de valores integrados en las interfaces hipermedia culturales. Dichos elementos hipermedia son componentes fundamentales a tomar en cuenta durante la creación de productos multimedia interactivos educativos. Las funciones comunicativas son cam- biantes entre emisor-receptor: autor-lecto-autor, creador-usuario, profesor-alumno... gracias a la introducción de expresiones multimedia interactivas e instrumentos tecnológicos que permiten distintos tipos de interacciones. Esta flexibilidad funcional genera nuevos modelos comunicativos así como dramáticos, de narrativa interactiva, donde la interacción de los receptores-emisores, lecto-autores, con las acciones narrativas se produce a nivel del personaje o avatar. Los componentes estéticos, narrativos, emocionales y de valores de la interfaz son estudiados, analizados y descritos en detalle gracias a un modelo innovador de análisis que sirve para la implementación y diseño de produc- tos interactivos lúdico-educativos inmersivos. La aplicación de este modelo ayudó a la creación de interfaces de con- tenido cultural, permitiendo desarrollar no solo talleres educativos interactivos en Estados Unidos, Perú y Bolivia para más de 200 estudiantes, sino también una comunicación inmersiva multisensorial de calidad. KEYWORDS / PALABRAS CLAVE Media literacy, innovative didacticism, design, interactivity, immersion, interactive communication, multimedia. Educomunicación, innovación didáctica, diseño, interactividad, inmersión, comunicación interactiva, multimedia.

v Dr. Jorge I. Mora-Fernández is Professor & Researcher in the Monterrey Institute of Technology (Campus Guadalajara) (Mexico) and Collaborator at the «Labyrinth Project» of the University of Southern California (USA) ([email protected]).

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1. Introduction. The hypermedia interface as the face is the physical and functional connection between new paradigm of communication the interactive communicative system, its interactive The start of the 21st century has seen a huge in - aesthetic and narrative expressions and the human sys- crease in the number of hours the youth spend on tem of perception and communication. It is Moreno- using new technologies, which has led to numerous Muñoz´s (2000: 114) definition that fits best with this studies into why video games are so attractive. The research: «the mixture of hardware and software that model presented in Epigraph 3.3 can be used and the reader-author uses to communicate with the Comunicar, 39, XX, 2012 redirected for the transmission of cultural and educa- hypermedia program». The interface synthesizes the tional content through new media. Gee (2003: 200- conjunction of interactive expressions and educational 212) underlines the importance of studies from the content organized within the multi-sensorial represen- perspective of learning about the new media elements tations permitted by informatics. The author-sender of that young adults find most attractive. the didactic communication manages the technological To study the hypermedia interface was the main possibilities in order to transmit educational represen- purpose of this research since it is the main technolo- tations and narratives. Thus, he will try to create origi- gical and expressive channel that gives access to inter- nal expressions organized in an attractive multimedia active and multidirectional media communications. form that can stimulate a new interaction in the stu- New media integrate the qualities of interactivity and dent. Then, he becomes a reader-author, receptor- multimedia within the digital interfaces. The hyperme- sender, even student-professor committed to the lear- dia interface is changing the human communication ning process. The main goals and motivation behind system due to its interactive ability as well as the mul- this research were to find those principles that add tisensory qualities of the hypermedia. Each hyperme- quality and depth to interactions with the hypermedia dia element that forms part of the interface is located interface and the edutainment content. exactly between the information flow generated by several communicative actors, the original author of 2. Material and methods the interactive media product and its users, players, The material and methods used in this research students or receptors. According to Osorio & Duart integrate an interdisciplinary approach that results (2010) «interaction can be defined as the cognitive from the complexity of the hypermedia interface. It and social actions between the actors of the educative includes areas of interactive communication and process (student-professor, student-student) in the narrative with perception, education and psychology, development of the learning activities». The term inte- among others. The following materials observe and ractivity used in this research is also similar to the defi- describe how the original form of that fusion between nition given to it by Meadows (2003: 37-39) «to deno- communicative expressions and narrative representa- te the relationship between the human/s through an tions occurs thanks to the hypermedia interface. This object, the computer [...] The interactivity requires the research was initially conducted by the application of fulfillment of a series of guidelines to have flow». new models of communication and analysis of the This approach can also be used to answer impor- hypermedia elements, tested on several educational tant contemporary questions in the area of educom- interfaces over a period of 8 years using discussion munication and alphabetization with new media. groups, surveys, questionnaires, multi-camera observa- Questions that are important to find answers to, such tions, content analysis, etc. The models presented as: how can we develop immersive interfaces for edu- have been applied to different educational and cultural cational content?, or González-Faraco and Gramig - interactive media projects, and this paper includes the na’s (2009) statement that «by studying both the logic improved versions of these models. The conclusions of video games and how players understand them, we of previous research were applied to several projects, can develop interesting ideas for re-thinking theories like the creation of an online interactive museum on knowledge and education». (www.multiculturalvideos.org) presented at the The interface is defined by the «RAE dictionary», Communicability Workshop, ACM Multimedia Con- «Diccionario de la Real Academia de la Lengua fe rence (Mora, 2008), or the prototype which won Española», as «the physical and functional connection awards for a massive cultural multiplayer online game between two devices or independent systems». «The called Exchanging Cultures EC Game. These conclu- New Oxford American Dictionary» describes the inter- sions were also applied to the design and software fa ce as «a point where two systems, subjects, organi- selection of the international cooperation educational zations, etc, meet and interact». In this sense, the inter- intervention for hypermedia alphabetization in Peru

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and Bolivia, within a group of 200 students. Thanks to the process. Moreover, we brought the most updated the application of these models successful interactive and/or expressive versions, so the students could have educational workshops were developed, and the most hypermedia interfaces to materialize the representa- immersive digital video editing software was selected tions and contents they wanted through easy immersi- for use during the intervention, e.g.: Final Cut, ve interactions. The classes were also designed to be Premiere and Sony Vegas. The implementation of interactive, so after a brief and synthesized explanation new innovative models of analysis of hypermedia about writing a script, organizing technical equipment interfaces were developed and tested during this pro- for recording, or about capturing and editing the recor- Comunicar, 39, XX, 2012 cess, and the results are detailed in the epigraph that ded images, the students could interact with the equip- follows. These models can be used in educational ment and the software interfaces. Finally, they were environments, cultural videogames, interactive able to apply the lessons, expressing and materializing museums, cinema, webs, digital journalism and aug- their representations right away by using the hyperme- mented reality.

2.1. Sample group and description of the experience New media integrate the qualities of interactivity and multi- This interactive educatio- nal strategy and models were media within the digital interfaces. The hypermedia inter - field tested, confirmed and applied in one recent interna- face is changing the human communication system due to its tional cooperation experience interactive ability as well as the multisensory qualities of the between USA and Spain, in Peruvian and Bolivian educa- hypermedia. Each hypermedia element that forms part of tional and cultural institutions in the cities of Cusco, Puno, the interface is located exactly between the information flow La Paz and Oruro, with the generated by several communicative actors, the original au - participation of approximately 200 students during the sum- thor of the interactive media product and its users, players, mers of 2010 and 2011. As Arcila & Said (2011) under - students or receptors. lined «According to the results, a good part of digital media in Latin America are incorpora- ting web 2.0 tools, but there still exist notable quality dia interfaces. That way they also helped implement differences in the ranking proposed between the best the teaching techniques during the experience, since rated media (Colombia and Mexico) and the worst they were very interactive with the lessons, the tools rated (Chile and Bolivia)». The cooperative goal was and the contents they were using. The results were to introduce and educate Peruvian and Bolivian artists surprising: 10 videos, 10 minutes each, were produ- and students in audiovisual and multimedia communi- ced in a week, made by groups of three to seven mem- cations, using hypermedia interfaces and software for bers, in a class of 60-70 students per city. There were digital video editing. This way they were able to deve- a total of 45 videos, and the experience also allowed lop videos for the Internet while audovisually promo- the implementation of the model of analysis of effec- ting and conserving their Quechua, Aymara and con- tive hypermedia interfaces, presented here in the follo- temporary Andean cultures. wing epigraph 3.3. To obtain that goal, several video editing inter- faces such as Final Cut, Adobe Premiere and Sony 2.2. Methods applied for observing the interactive Vegas were offered to the students, and installed on communications their own computer stations or on those brought by The following systems were applied during the the cooperating organizations. These software pro- research experience to implement the dynamics of al- grams were the most current versions and were com- phabetization in media literacy. The traditional dialec- patible with PC or Mac systems, so every student tic system of mass media communication developed by could find a familiar way to interact and learn through Martín-Serrano (1982: 159-174) is presented in Figure

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1, and contrasted with the model in Figure 2, which and courses, future generations will be more able to includes the new elements that the hypermedia com- participate in their own learning processes, thus pro- munication system integrates. ducing better objective results. In that sense, the hyper- The hypermedia interface can be located in the media system is ideal for the construction of culture, center of the cross in Figure 2 since it interconnects since it can be an open system for the exchange and and interexchanges all the communication elements: discussion of ideas. actors, expressions, representations and instruments. The differential characteristic of hypermedia com- Comunicar, 39, XX, 2012 In the hypermedia communicative system, the munication is not only the exchange of functions bet- positions and functions of the communicators change ween the actors of communication as a result of the technological tools, but also the fusion of traditional communications media and digital computing technology (Manovich, 2001: 25), all that allows for a new system of communication that is interactive and multimedia. Any type of expression is potentially able to be used. That is why the multimedia Figure 1. Elements of the Mass Media System of Communication (Source: Martín Serrano, 1982). aspect is the one that, with the interac- tivity, better defines the hypermedia communication system. A diagram, based on the different educational and communicative expe- riences analyzed using hypermedia interfaces, has been created for descri- bing the elements and systems that Figure 2. Elements of the Hypermedia System of Communication. participate in the interactive communi- cations. Presented in Figure 3, it synt- over time, when the communicative phenomenon is hesizes in a general, iconographic and schematic way produced through interactivity. The hypermedia inter- all the elements and systems that interact with and wit- face allows this exchange of roles since it integrates hin the hypermedia communication system. It gives us multi-sensorial expressions with different types of inte- a clear overview of the original aspects of the hyper- ractions. The actor looks forward to communicating media communication system and how it configures a his own representations through the interface, whet- new model of communication and system of interac- her, he is communicating with an artificial intelligence tions. (AI) system such as a one-player video game, or with other human actors, such as playing in a massive mul- 2.3. Methods applied to analyze the interactive tiplayer online game (MMOG). Afterwards, the narrative receptor actor decodes mentally and emotionally the There is a new dramatic theory for interactive representations contained in the multimedia expres- narrative systems developed in several schemas by sions presented through the interface. Then, the diffe- Mateas (Wardrip-Fruin & Harrigan, 2004: 22), see rential moment of the interactive communication is Figures 4 and 5. The immersion or the mediatory when the motivated actor decides to activate the multi- identification is generated in the hypermedia commu- directional system of communication, using his interac- nication through the interaction with the character or tions over the hypermedia interface, and coding his through the actions of the reader-author. All the follo- own representations to communicate them to a new wing expressive elements can be interactional; it is receptor, a.k.a. reader-author, student-professor, aut- possible to do an expressive communicative interac- hor-reader, or the first sender. The most characteristic tion about them. However, within the hypermedia moment is when the exchange of roles between actors communication system, it is at the level of the charac- occurs: the sender becomes the receptor and vice ter and the actions that the avatar, the reader-author or versa. If this main characteristic of the hypermedia sys- player, materializes the expressive interaction, the tem is taken into account in the pedagogical develop- immersion or the mediatory identification. That is why ment of new and interactive media materials, classes the expressive elements that appear in the interface are

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Figure 3. Elements and relationships in the hypermedia communication (Source: self•design in collaboration with www.reinicio.net). described as elements that serve the interaction and been very influential over other games: «from the construction of the character or avatar. Shown below, Electronic Gaming Monthly’s 2001 list from the 100 in two schemas, are the differences between the dra- better video games, 78 had elements of narrative lines matic theory by Aristotle and the updated schema pur- and another eight recognized at least clear characters». posed by Mateas. In the new model of the interactive drama, Mateas Mateas (Wardrip-Fruin & Harrigan, 2004: 22- (Wardrip-Fruin & Harrigan, 2004: 22-23) explains 23) gives an explanation of the traditional schema: «the player has been added to the model as a character Aristotle analyzes the works in hierarchical categories, who can choose his own actions. This has a conse- in the center of the schema, corresponding to the dif- quence». ferent parts of the creation. Those categories are rela- The player, reader-author, organizes his interac- ted through formal and material causes. The material tion plan and directs it through the character category. cause of something is the material from which is crea- The player collaborates, or can collaborate, in the ted. The expressive material, from the perspective of construction of the proper narrative forms to commu- communications theory, is compounded by the multi- nicate a plot or theme, with their corresponding media expressions and the characteristics of the hyper- values, coming from both the author and the player of media narrative. The formal cause is the abstract plan, the goal or the ideal through which something is direc- ted. The motivational goal, the organized expressions and the narrative structures are created to transmit a plot or theme, which is then associated with certain values. This is also done within interactive media so that it becomes more successful. Kojler (2005: 272) underlines how the most popular Japanese video games have used cinematographic techniques to attract inter - action. The video game Donkey Kong from Miyamoto was the first one to introduce a narrative of start/ midd- Figure 4. Classic schema of Aristotle’s theory for creating le/end in a video game and the narrative structure has dramatic narratives.

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and initiated audiovisual and multimedia practi- tioners. A remarkable experience was to observe how the interactive communication system and the new technologies helped the development of media literacy in multiple contexts. Moreover, using an interactive educational model served not only to produce great quantities of videos in Comunicar, 39, XX, 2012 a short period of time, thereby letting students learn through completing the whole production process, but also contributed to the quality of the video narratives and techniques: 65% of the Figure 5. Michael Matea’s schema of a new dramatic theory videos produced during the workshops had for interactive systems. semi-professional quality. Some of the videos were even presented later on in video festivals or the game. Mateas (Wardrip-Fruin & Harrigan, 2004: even projected on a Bolivian national TV, like the ones 22) continues describing the function of the interactive titled «Watxia Ritual» or «Paqarina», which are still onli- drama in the game in the following manner «But this ne on the channel www.youtube.com/multicul tu ral - ability of taking action is not completely free; it is limi- videos. ted from behind by the material resources…». The interactive multimedia expressions, as well as the spa- 3.1. Validity and functionality of the resulted models tial and temporal variables, become the constrictions The validity and functionality of the following that the game offers, «…and from over it by the formal models of analysis of the hypermedia interface has authorial cause originated at the level of the plot». The been proven in several previous scientific researches author directs the theme of the game or interactive such as on «Smoke & Mirrors», developed by Sheldon narrative and the main actions of the plot. The English Brown, ex-director of the Center for Research in term «affordance», which, when applied to hypermedia Computing and the Arts from the University of Cali - can be translated as the availability of interactive multi- fornia San Diego. Moreover, these models of analysis media expressions, is also a constriction to the interac- were corrected and they were used as descriptors wit- tions. Nevertheless, this constriction can be made up hin the design of an experiment consisting of the through the interface design, within a broad variety of observation of the most attractive and interacted hypermedia expressions. When the interaction is attrac- expressive, narrative, emotional and value characteris- ted by some expressions and developments of the dra- tics of the interface for the teenagers. The models matic plot, it would generate a more engaging interac- were applied also to the analysis of successful video tion. The fact that the forms of interaction can be deve- games with some didactic contents, such as Antigrav loped through some or all perceptual senses of the pla- from Sony, or Sims2 from Electronic Arts. The effec- yer, also means a level of constriction or freedom tive use of the model as an analytical qualitative tool, depending upon the adaptation of the technological served to find which immersive combination of tools of the game to the biological senses of the player. expressions and narrative interactive forms served bet- This happened for instance with the original Eyetoy, ter for the transmission of cultural and educational from Sony, most recently with the Wii, from Nintendo, values to the youth (Mora, 2009). or lately with the Kinect, from Xbox 360. Moreover, these proven models are presented as conclusive tools, since their application has been very 3. Results useful in the design of video game and multimedia pro- The original interdisciplinary integration of the pre- totypes. One of them was the Exchanging Cultures vious new models, specially of the previously presented EC Game, an educational video game awarded a interactive communication and narrative models, lead to prize by USC´s Annenberg School of Communi- the creation of integrated and innovative models for cation, which was embedded on the MMOG Second analyzing hypermedia interfaces, which have been pro- Life. This game consisted of an interactive museum, ved during the research experiences. In the most recent located within SL, where the players were able to experience in Peru and Bolivia, a remarkable total of 45 learn about different countries and cultures through videos were produced in 4 one-week workshops. They the exchange of original art, food recipes, architectu- were created through the interaction of both first time res, customs and other cultural items. Another recent

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application of the models was during the interactive and how it is organized in the communication betwe- media workshops developed in Peru and Bolivia. en the reader-author and the hypermedia interface. Figure 8 summarizes the generation and process of the 3.2. Models integrating the interactive communica- hypermedia narrative at the moment of the interaction. tion and narratives The next, Figure 6, summarizes in detail the com- 3.3. Model of analysis of hypermedia interfaces municative elements that intervene during the interac- The following model of analysis, developed by the tion with the interface, where the functional roles are author of the present paper, is the result of the integra- Comunicar, 39, XX, 2012 changed from sender to receptor, author- reader or professor-student, and vice versa. These are the interactive dimensions we focused on and observed during the re- search in order to discover which interacti- ve media expressions improved the immer- sion or the identification in educational inte- ractive media products. The following Figures 6 and 7 take into account the rese- arch of Dr. Isidro Moreno (2003: 110-114) and Mateas (Wardrip-Fruin & Harrigan, 2004: 22) and they are integrated and up- dated by Dr. Mora and his research expe- riences from 2003 until 2010, mentioned in Figure 6. Interactions on different levels between the reader-author, or user, the previous epigraphs. and the hypermedia interface. (Resource: self-creation). In this schema we can see the elements that compound the hypermedia interface: expressions, tion of several personal and other previously mentio- narrative forms, emotions and values; these configure ned research projects. It serves to focus on the hyper- the information transferred during the communication media elements that can be managed during the design human-interface. As Moreno-Muñoz (2000: 57) and production of immersive and interactive educatio- explains «the human beings as information processors nal projects. The goal of this classification of the experience a series of levels in the information pro- hyper media elements was to create different models of cess». The symbol on the top right represents another descriptive analysis which could be applied to the similar hypermedia communication system, from other analysis of any hypermedia. The model is focused on reader-author, who generates another communication describing in detail the expressive and narrative cha- system human-interface-human when connected onli- racteristics that can be present through the interface. ne with another player. That way it is possible to analyze what types of inter- The following, Figure 7 synthesizes the interactive ele- ments and the dramatic narra - tive processes generated by the player, reader-author, through the interface. It displays the communicative moments when the change of roles between sender and receptor happens, as well as the hypermedia narrati- ve. In a simplified way, this schema describes the moments when the interface communi- cates expressions of the different narrative forms. It also illustrates Figure 7. This flow is how the interactive elements and the dramatic narrative processes are the dramatic narrative structure generated by the student-player or reader-author.

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can be described further. This model has served to implement and increase the multi-sensory immersion and level of entertain- ment in educational interactive media. The model only includes the descriptions of the terms that Comunicar, 39, XX, 2012 might not be found easily in a good dictionary.

4. Discussions In synthesis, the previous innovative models can be applied to implement any educational hypermedia products and media literacy in multiple contexts. It is Figure 8. Through this schema it is shown how the player, reader-author, interacts with recommended that the qualitative the different forms and levels of the dramatic narrative through the hypermedia materials offered by the interface. analyses that the model facilitates be used in combination with active interfacial expressions can develop different quantitative systems allowing the quantification of the kinds of interaction, as well as with which narrative interactions with each of the interface elements. One elements: space, time, characters and/or actions. of the most effective is the multi-camera audiovisual Through the exhaustive identification of these recording technique, so the real and virtual actions or interfacial elements, and their dramatic organization, it the inter-actors are registered in synchronicity. This is possible to develop research projects that observe methodological combination serves to contrast the real the different moments developed by the hypermedia interaction facts, developed while using the interfaces, communication. These observations allow the identifi- with questionnaires, interviews and group discussions. cation of the elements of the interface that are more It also serves to quantify the number of interactions in attractive and that motivate the most immersion and relationship with the qualitative expressive data descri- identification. Those combinations of expressions, bed using the analytical model, Table 1. narratives, emotions and values that are more activated and used represent the most effective interface 4.1. Potential applications of the models in new designs. Davenport and the members of the Interactive media literacy Cinema Group from the MIT Media Lab (2000: 456- The analytical process of an in-depth study of 459) emphasize during their research the importance hypermedia interfaces is complex and multidisciplinary, of contents, how the structural form is organized and especially when taking into account all the different how the expressive resources are the substantial com- aesthetic, narrative, perceptual, emotional and values ponents for the user’s participation and emotional variables. The study of broad groups of young adults implication. That is one of the main questions that or of other ages requires a great investment in multiple motivated the creation of a model by the author of this scientists and experts from different knowledge areas paper. The following model allows observation of such as: communication, narrative, pedagogy, socio- what the relationships between the expressions are, logy, cognitive, perceptual and cultural psychology, each narrative form: action, characters, spaces and anthropology, ethics, statistics... With professional times; the types of interaction, and the ethical or unet- teamwork it is possible to broadly apply the model of hical values communicated through the hypermedia Table 1 to build a system of producing educational interface. video games and hypermedia systems to different The empty cells and the subcategories below publics. That can be an effective form to create inte- some categories serve to describe the qualities of the resting and attractive hypermedia interfaces that could different characteristics, and are to be filled and/or compete with the most popular commercial games on chosen during the description of the interface analysis. the market. Moreover, more evolved techniques and The characteristics of each element that is not applica- systematic methods are required for registering the ble can just be deleted, and the ones that are pertinent audiovisual data from the physical and psychological

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Table 1. Model for analysis of hypermedia interfaces to observe and register the contained aesthetics, narrative elements, type of interactions and ethical or unscrupulous values

1. Name and description of the interfaces and the conjunction of • Corporal appearance and customs hypermedia expressions • Morphological defects 1.1. Identifiable denomination of the hypermedia interface. Each • Hereditary aspects different interface that appears on the hypermedia product should 3.3. Sociological characteristics be numbered, named and observed under this descriptive model • Economic status Comunicar, 39, XX, 2012 to obtain a deep analysis • Employment 2. General characteristics of the interface and detailed description • Type of education of the multimedia characteristics of the expressions that can allow • Life and family relationships interaction with any of the narrative elements • Religion 2.1. Software: Group of expressions and technological tools that • Race, nationality are used for the relationship and generation of natural and virtual • Function in his community interactions • Political tendencies A) Of iconic intermediation 3.4. Psychological characteristics B) Symbolic • Sexual and moral life C) Combination of A & B • Personal ambitions and motivations D) Natural-mimetic • Frustrations, main conflicts • Opened or virtual reality • Temper: angry, tolerant, pessimistic, optimistic, etc. • Semi-opened or simulators of virtual reality • Vital attitude: complacent, combative, surrendered F) Convergent • Insecurities: obsessions, inhibitions, superstitions G) Pull or push interfaces • Extroverted, introverted, well balanced H) Static or dynamic Interfaces • Capacities, aptitudes, languages I) Mute or sound interfaces • Qualities: imagination, criteria, taste, equilibrium J) Smart interfaces • Intellectual coefficient: high, regular, low K) The iteration 4. Interactional aspects of the character and type of interaction 2.2.Types of image or perceptive representations available: selective, transformative or constructive A) Still image 5. Values or spiritual principles and unscrupulous values that avai- 1) Photo-mimetic lable to activate through the interaction with the narrative charac- 2) Photo-infographic teristics of the characters. Values and unscrupulous values that 3) Info graphic appear potentially related with the interaction developed B) Still image with sounded image 5.1. Ethical values C) Image in movement 5.2. Unscrupulous values 1) Cine-mimetic 6. Characterists of the actions represented on the interface and 2) Cine-infographic general description of the potential interactions with the actions 3) Cine-mimetic and infographic 6.1. Type of structure D) Visual image in movement with or without sounded image 6.2. Secondary theme or subplot E) Audiovisual image 6.3. Changing hierarchy F) Sounded image 6.4. Changing hierarchy G) Sounded image with or without visual image or extraterritorial •Relationships between main and secondary actions images •Real relationships between main actions 2.3. Hardware: Group of physical expressions •Real relationships between secondary actions A) Of intermediation •Simulated relationships between main and secondary actions B) Natural-mimetic •Annulated between main and secondary actions 2.4.Typographic description 7. Aspects of the interactional actions and type of interaction avai- • Size of letter lable: selective, transformative or constructive • Style of font or type 8. Values or spiritual principles and unscrupulous values that avai- • Characteristics or effects of the letter lable to activate through the interaction with the narrative charac- • Color of the letter teristics of the actions. Values and unscrupulous values that appear 2.5. Iconic description potentially related with the interaction developed 2.6. Symbolic description 8.1. Ethical values 3. Features of the characters represented on the interface and 8.2. Unscrupulous values general description of the potential interactions with the characters 9.Characterists of the spaces represented on the interface and 3.1. Character or avatar of 1st, 2d or 3rd Person general description of the potential interactions with the spaces 3.2. Physical characteristics 9.1. Natural, constructed, mimetic-natural or mimetic-info graphic • Sex 9.2. Senses implied in the spatial perception: view, ear and/or • Age touch • Height and weight 9.3. Implicit space and/or explicit • Hair, eyes and skin colors 9.4. 2D/3D or 4D space • Pose 9.5. Perspective: size, scale, position and point of views

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9.6. Focus or defocus general description of the potential interactions with the time 9.7. Illumination and color temperature 12.1. Order: flashback, flashforward, metaretrospective or meta- 9.8. Props prospective 9.9. Protagonist space and/or hyperspace 12.2. Duration: pure diegesis, impure diegesis, open or close 9.10. Absent space or suggested space 12.3. Frequency: repetitive sequence or singular multiple 9.11. Selection space with representation: coincident or different 12.4. Temporal localization: past, present, future, changing or 9.12. Hyperspace inexistent 10. Aspects of the interactional spaces and type of interaction 12.5. Iteration

Comunicar, 39, XX, 2012 available: selective, transformative or constructive 13. Aspects of the interactional times and type of interaction avai- 11. Values or spiritual principles and unscrupulous values that lable: selective, transformative or constructive available to activate through the interaction with the narrative cha- 14. Values or spiritual principles and unscrupulous values that racterists of the spaces. Values and unscrupulous values that available to activate through the interaction with the narrative cha- appear potentially related with the interaction developed racteristics of the times. Values and unscrupulous values that 11.1. Ethical values appear potentially related with the interaction developed 11.2. Unscrupulous values 14.1. Ethical values 12. Characteristics of the time represented in the interface and 14.2. Unscrupulous values

behaviors of the interface users. The multidisciplinary willing to establish collaborative bridges for the deve- research team Neurocinema, at the University of Aal - lopment of educational applications. The Inter active to, Finland, is a good example. This multidisciplinary Media Division, School of Cinematic Arts, University of group is using fMRI for observing how certain movie Southern California, counts on the support of the video sequences and interfaces excite some parts of the game company, Electronic Arts, to develop its Game brain to create more emotional, perceptual and psy- Lab: a place where professors and students help to chological immersions (Wallenius, 2010). This makes innovate and research new video games. For instance, it possible to observe information about how to imple- the internationally awarded video game «Darfur is ment effective communications between the different dying» by Susana Ruiz was created there, and served to levels of biological and technological media, within the build on the called «serious games» where the players interactions human-human, human-machine or help the resolution of social conflicts. human-machine-human. It will be also necessary to Hopefully, more video games and classes based count on programmers, designers, creators, professors on interactive media systems will be seen, classes that and artists for the optimal production of edutainment will be more entertaining for the students and a renew - video games. Public and private investments and colla- al in education for the professors. Institutions and uni- borations with more formal research groups and aca- versities such as M.I.T, Massachusetts Institute of demic programs in the area of interactive media com- Technology, in the Department of Comparative munications, narratives and pedagogy are necessary Media, developed educational video games that are for establishing a solid interdisciplinary field. good prototypes and examples of the edutainment potential that videogames represent. Games about lite- 4.2. Educational interactive media in the universi- rature, history, engineering, physics, chemistry and ties others will fill the classes in the near future, since com- Currently, there are very advanced informatics mercial video games already fill the students´ conver- systems, generators of artificial intelligence, virtual rea- sations in the present. Henry Jenkins (2007), head of lity, of real time rendering which have been developed that Department at that time, lead a virtual multiuser by the video game industries. The commitment of the environmental space, The River City Project, to study video game industry with the development of educa- the relationships and learning transferences developed tional games, and the collaborations between cultural in augmented realities, mixing the context of the class- and educational institutions, ministries, universities, room and real life. The adjective commercial or popu- and others can be a motivation to exchange knowled- lar will be applicable also to edutainment video games, ge and resources. For instance, the University of Cali- to those that will offer enough quality. This will be fornia San Diego made some agreements with the possible thanks to the application of models of analysis video game company Sammy Studios and Sony Enter- in hypermedia interfacing, and the increase of research tainment, in addition to others, to sell and/or lend the in the area of interactive multimedia applied to multi- different informatics resources of video game design directional educational communication. At the end, for the development of scientific and artistic visualiza- what is more attractive in education than learning tions. There are many new media companies already while playing?

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Supports cation Inc, 272. Funded on 2008-2010 by MAEC/AECID Postdoctoral Research at MANOVICH, L. (2001). The Language of New Media. Cambridge: the UNSAAC and the Museum Convento de Santo Domingo- MIT Press. Qorikancha. Funded on 2006-2008 by MEC/Fulbright Postdoctoral MARTÍN-SERRANO, M. (1982).Teoría de la comunicación. Madrid: Research Grant; at the School of Cinematic Arts, University of Cuadernos de Comunicación. Southern California, Los Angeles California and Laboratory pf MEADOWS, M. (2003). Pause & Effect: the Art of Interactive Digital Culture (UCM) Cooperation Grants. Narrative. USA: New Riders: Voices that Matter, 37-39. MORA-FERNÁNDEZ, J. (2008). Multicultural Videos: An Interactive

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© ISSN: 1134-3478 • e-ISSN: 1988-3293 INVESTIGACIONES / RESEARCH

Received: 14-02-2012 / Reviewed: 19-03-2012 Accepted: 03-04-2012 / Published: 01-10-2012 l Andreu Casero-Ripollés Castellón (Spain) DOI: 10.3916/C39-2012-03-05 Beyond Newspapers: News Consumption among Young People in the Digital Era Más allá de los diarios: el consumo de noticias de los jóvenes en la era digital

ABSTRACT News consumption is undergoing great changes due to the advance of digitisation. In this context, ascertaining the changes in readers’ consumption habits is essential for measuring the scope and effects of digital convergence and the outlook for the future. This article aims to analyse this transformation in the specific case of young people’s rela- tionship with news reporting. The methodology is based on a quantitative survey of people aged between 16 and 30 (N=549) in order to examine their consumer habits and perceptions. The results show the emergence of social networks as a news medium and the decline of traditional media, and newspapers in particular. However, we observed a high level of interest in news stories and their positive valuation in civic terms on the part of young people. These data also reveal the obvious appeal of cost-free content. Finally, the results highlight the gender gap with men as the greater news consumers, and the impact of age, with news consumption increasing as young people mature. The conclusions of this research suggest that profound changes are emerging in news consumption patterns and the concept of news among young people. RESUMEN El consumo de noticias está inmerso en un proceso de grandes mutaciones debido al avance de la digitalización. En este contexto, conocer los cambios en los hábitos de consumo de la audiencia es fundamental para calibrar el alcan- ce y los efectos de la convergencia digital y sus perspectivas de futuro. Este artículo tiene como objetivo el análisis de esta transformación en un caso concreto: la relación de los jóvenes con la información periodística. Partiendo de una encuesta cuantitativa a personas de entre 16 y 30 años (N=549) se examinan sus hábitos de consumo y sus percepciones. Los resultados muestran la emergencia de las redes sociales como soporte informativo y el desgaste de los medios convencionales, especialmente de los diarios. No obstante, se detecta un interés elevado de los jóve- nes hacia las noticias y una valoración positiva de las mismas en términos cívicos. Los datos revelan, además, el arrai- go de la gratuidad. Finalmente, se constata la existencia de una brecha de género en el consumo informativo, a favor de los hombres, y la incidencia del efecto de la edad, que provoca un aumento del acceso a las noticias a medida que los jóvenes van madurando. Las conclusiones de la investigación sugieren la aparición de cambios profundos en los patrones de consumo y en la concepción de la información por parte del público joven. KEYWORDS / PALABRAS CLAVE Media consumption, information, young people, news, journalism, digital convergence, social networks, digital natives. Consumo de medios, información, jóvenes, noticias, periodismo, convergencia digital, redes sociales, nativos digitales.

v Dr. Andreu Casero-Ripollés is Professor in the Communication Science Department and Vice-Dean of Journalism Studies at the Jaume I University in Castellon (Spain) ([email protected]).

Comunicar, n. 39, v. XX, 2012, Scientific Journal of Media Education; ISSN: 1134-3478; pages 151-158 www.comunicarjournal.com 152 Comunicar, 39, XX, 2012 future, and to that end this article focuses on the analy the for outlook and the and scope convergence digital the of effects measuring for essential is habits tion this In context, dynamics. ascertaining the changes in readers’ consump- traditional system’s the substantially and modifying transforming also are patterns tion consump- Public alterations. important undergoing all models business and strategies distribution and media cative system, with content production, work routines, Introduction 1. consumption habits has focused mainly on the analysis review Literature 2. it. to values positive attribute and mation, media. online especially media, of variety wide a encompass beyond newspapers, which are read less and less, and are: aims above the information. journalistic towards people young era. digital the in newspaper, of particularly habits, scenario. media the within dences the predominance of interconnections and interdepen- imposes convergence as newspapers, to confined just not is article this crisis However, 2010). financial (Casero-Ripollés, current the by caused redefinition of news and process a undergoing are and people 2010), al., & (Qayyum young between relationship the of study the on focused investigations most of the subject been have they Moreover, 2008). (Corroy, tion informa- of source referent main the considered been traditionally have newspapers choice: this justify that reasons different are There format. of regardless tion, informa- general to extends later which newspapers gence frame, this article begins with an examination of era. digital the of impact the from resulted have that changes the exploring for study case priviliged a as early users (Livingstone & Bovill, 1999) makes them interactive generation the (Bringué & Sádaba, 2009). Their of condition members or 2008) Gasser, & frey Pal 2001; (Prensky, natives digital as - known are they nological innovations related to digitisation, and for this tech- assimilating in pioneers are They people. young sis of information consumption in a specific age group: Digitisation has brought changes to the communi- the to changes brought has Digitisation cetfc netgto o yug epes news people’s young of investigation Scientific infor- in interest great show people Young H2. • goes consumption news people’s Young H1. • to connected investigation the of hypotheses The of perceptions and attitudes the discover To 2) 1) To ascertain young people’s news consumption are: investigation this of aims The In order to study news consumption in the conver- - oe nes ta wmns Bie, 00 Raey - 2010; (Brites, 2001). Lauf, women’s 2003; Navarro, 2004; maeckers, than become intense consumption men’s more sees that gap authors a Some detect genre. to related is factor second the 2008); Lipani, 2009; Huang, 2010; al., et (Qayyum they consume more and show greater interest in news older get people as effect, age the factors: key two by 2002). 2004; Raeymaeckers, 2007; 2010; Costera, 2009; al., Huang, & (Qayyum consumption young press on impact people’s significant a as influence parental to points also literature Scientific decline. of nomenon phe- this explains partly also which attention, readers’ an overabundance of news and strong competition for and news providers promoted by the Internet generate windows of emergence The effect. an has also turn a multi-screen society (Pérez-Tornero, 2008) which in to leads that 2009) (Islas, convergence digital the from 2011). Bernier, 2009; Faucher, 2009; (Túñez, confirmed been also has them to attaches frequently that negativity the and 2009) Kotilainen, 2010; Mauri, & (Figueras verified been has news the in people young of invisibility the that sense, this In setting. agenda feel their to marginal are they but 2005), (Domingo, media conventional or newspapers in reflected themselves see to fail only der Van not people Young 2010). al., et Qayyum 2009; Bulck, & factors Dhoets key Vanderbosch, are 2007; (Patterson, interests and experiences personal their to connection a of lack the and lives daily their in news of irrelevance near The 2002). Raeymaeckers, 2007; Costera, 2009; the Bernal, 2009; (Huang, in content interest little and media, other for preference time, of lack consumption: newspaper people’s young rro, 2003; Arroyo, 2006; Túñez, 2009; Parratt, 2010). (Nava Spain be in newspapers and people young tween rift this (AEDE, confirm 25.7 also is investigations Other media 2010). print consume who 25 and 18 between people young of percentage The Spain. including 2004) Raeymaeckers, 2008; Lipani, (Brites, 2010; countries European most affects which and 2001) (Lauf, mid-Nineties the in began that tendency a group, age this among readership in decline sistent con- a confirmed have studies These newspapers. of and profits (Arnould, 2004). Secondly, the ageing of ageing the Secondly, 2004). (Arnould, profits and tant potential market, and therefore, a fall in circulation impor- an of loss the means readers newspaper young in decline the Firstly, consequences. three has papers The distancing between young people and news and people young between distancing The conditioned is consumption news people’s Young arising transformation the by matched is this All There are many reasons that explain the decline in © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 151-158 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: - - - 153

newspaper consumers does not guarantee a generatio- which signifies reduced newspaper consumption nal shift in readers (Lauf, 2001). Finally, newspapers among this age group. have traditionally been considered the primary access The results reinforce the importance of the age point to public affairs (Brites, 2010), and also a socia- effect on newspaper consumption; as readers get lizing agent of politics for young people (Romer, older, they mature and their interest in the press rises, Jamie son & Pasek, 2009). In this sense, the lack of hence the increase by 31.3 points between 16-17 year interest in the press could diminish young people’s olds and those 23 or older (Table 1). These data civic consciousness. demonstrate that as young people get older they ac- Comunicar, 39, XX, 2012 quire a greater need to be informed and a stronger 3. Methodology interest in news, and at the same time their cognitive The methodological design of this investigation is capacity to consume news grows (Huang, 2009). based on a quantitative survey. This technique aims to Two factors explain this: young people identify news- obtain data about objective aspects (frequencies) and papers with the adult world (Raeymaeckers, 2004); subjective aspects (opinions and attitudes) based on young people have a utilitarian view of press – when the information from individual interviews. The ques- the topics and content affect them directly they will tionnaire is formed of three types of close-ended ques- read them, if not, they will ignore them as they their tions: dichotomous choice, multiple choice and open- content and format do not fit their needs and expecta- ended questions, using a set of values from 0 to 10. tions (Vanderbosch, Dhoets & Van der Bulck, 2009). The study combines single-answer with multiple choice In this sense, most young people associate newspaper questions. consumption to professional activity and their incorpo- The field survey was carried out from January to ration into the labor market (Lipani, 2008). April 2011. The procedure used was the face-to-face The genre variable corroborates that young men interview method. Subsequently, the data were trea- read newspapers more than women. The survey ted with the statistical program SPSS. Age and genre shows that 40.6% of men read the press every day, have been used as dependent variables while con- while women register 19% (Table 1), revealing a clear sumption and information perceptions are taken to be genre gap in newspaper consumption. independent variables. The former include the fre- quency of reading newspapers, the way they access 4.2. Accessing media news, the number of media used to get informed, and Today’s overabundance of information is due to payment predisposition. The latter focus on interest in the fact that news is not only provided by newspapers. news, and the civic values attributed to it. The study Young people now have a wide range of media to population is made up of 16 to 30-year-olds living in choose from to get information and the results indicate Catalonia (Spain), a segment which numbers that they indeed use several platforms to read the 1,.284,005 individuals according to Idescat data from news. The use of television (watched by 72.1% of 2009. The sample is formed of 549 surveys randomly those polled) is significant but secondary to the social selected. The genre distribution of the sample is networks as a media for news consumption among 45.35% men and 54.65% women. young people (Table 2). Websites such as Facebook or Tuenti are now the leading information outlets for 4. Results young people (77.4%), which is especially relevant for 4.1. Frequency of newspaper reading two reasons. Young people who state that they read the press Firstly because it verifies that young people’s infor- everyday account for 28.8% of the total (Table 1), mation consumption is increasingly online (Parratt,

Table 1: Frequency of newspaper reading per age segment (in %).

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2010), specifically via social networks. This predomi- 4.3. Diversity nance of social networks in young people’s accessing The results of our poll reveal that young people of news is one of the main contributions of this inves- use a fairly wide range of mass media to get informa- tigation. This feature also points to a shift in the use of tion, with 73% stating that they frequently use two to social networks among young people. Until now seve- three different media to access news (Table 3). These ral studies (Livingstone, 2008; Campos Freire, 2008; data coincide with the study by Brites (2010: 185) Boyd &Ellison, 2008; Carlsson, 2011) have highligh- who detected that young Portuguese aged 15 to 17 Comunicar, 39, XX, 2012 ted the preeminently communicative function of social used an average of three different news sources. So, networks as young people use them to get in touch we can assume that young people’s news consump- and interact with friends, as well as being a channel tion is not restricted to a single medium, since this habit for self-expression. These new data show that social represents only 6% of the total (Table 3). networks are now also used as means to read the This tendency, although not very high as only news. 4.9% consult more than five different media, shows This change also emphasizes that young people that there is no longer a cognitive dependence on a increasingly turn to mass media websites to access single news source. news (56.6%), compared to paid-for newspapers The reasons behind this remarkably diverse com- (33.2%) and the cost-free press (36.4%). The mobile petence among young people to seek out news are phone at 28.4%, is yet to consolidate as a window for numerous: Internet makes access to information easy, news consumption among young people (Table 2). the increase in information on offer by the news media The genre variable also reveals differences in pre- system and its sheer diversity. This diversity of news- ferences for news media among young people. Men providing media directly affects the forming of public score higher when selecting platforms and devices, opinion and its very richness, which is explained by except for television, digital tablets and the cost-free the wide variety of points of view on any event and press where women score higher (Table 2). Men pre- the elements that enable the reader to form an opinion dominate in the use of social neteworks and mass (Kotilainen, 2009). media websites for news gathering. In the same way, the range of media used by The age variable confirms thatthe use of all media young people to access news is related to drastic chan- for news consumption grows as young people mature. ges in the way they process information (Rubio, 2010). Use of paid-for newspapers, radio, blogs, Twitter, The habit of channel-surfing acquired from TV wat- social networks, mobile telephone and mass media ching is applied to news consumption in order to get a websites increases as a result (Table 2). By contast,, general impression of current affairs (Costera, 2007). watching television for news decreases as people get That means an alteration in the traditional order of older, confirming the decline in prominence of this reading the news, from a linear, progressive reading to audiovisual medium among the young due to the a non-sequential, diagonal, interrupted and hypertext emergence of new media in recent years (García Mati- reading (Domínguez Sánchez & Sádaba Rodríguez, lla & Molina Cañabate, 2008; López Vidales, Gonzá- 2005). The fact that young people use different news lez Aldea & Medina de la Viña, 2011). sources is connected to the transformation in their

Table 2: Preffered media for news consumption (multiple choice response in %).

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they would switch to another free access medium if their favorite web site charged for news (Table 5). In fact, cost-free

Table 3: Number of different mass media used on a frequent basis to get the news (in %). access has be- Comunicar, 39, XX, 2012 come a powerful information consumption habits (Qayyum & al., factor conditioning young people’s consumption of 2010). information on the Internet, with 17.1% of the sample Age again turns out to be a decisive factor with stating that they would stop consuming news altoge- regard to the plurality of news sources used by young ther if they could not find a free news outlet online people. The highest proportion of young people who (Table 5). use just one media outlet to check the news date is the 16 and 17 year old age group (Table 3). Moreover, 4.5. Interest in information none in this group uses five or more platforms for Finding out the attitudes and perceptions of young information consumption, the total opposite to the people towards news is essential for determining their group of 23 year olds or older. Men are more diverse information consumption. Young people’s interest in in the use of media than women (Table 3). news registers an average of 7.51, on a scale of 0 to 10 in our survey (Table 6). Therefore, we can dedu- 4.4. The consolidation of cost-free content The results reveal that almost all young peo- ple are reluctant to pay to access information on the Table 4: Willingness to pay to access news on the Internet (%). Internet. A total of 93.8% opposed paying for news with their own money ce that the low level of news consumption among the (Table 4), demonstrating that the idea of cost-free young, particularly newspapers, does not reflect content consumed online is deeply ingrained in young apathy towards current affairs. On the contrary, young people. Only 6.2% said they would pay for news. people have a considerable appetite for news and low This resistance to paying for information is also com- consumption has nothing to do with indifference, ra - mon in the rest of the population. Different studies ther dissatisfaction at the way information is presented, register between 10-20% the number of people willing especially in the conventional media (Costera, 2007; to pay for news (WAN, 2010; PEJ, 2010). Túñez, 2009; Huang, 2009; Raeymaeckers, 2002). Although the refusal to pay diminishes with age, This partly explains why young people tend to use the percentage of 23 year olds or older willing to pay other media, such as social networks, to get informa- for news online is still small, representing only 9.1% tion, and have largely abandoned the print media (Table 4). Regarding the genre variable, the number (Lipani, 2008). Newspapers have not adapted to the of men in favor of paying is slightly higher than that of interests and needs of their younger readers and are no women, 7.6% against 5% (Table 4). longer considered a primary source of information by The deep-rooted support for cost-free content is young people (Corroy, 2008). demonstrated by the 76.3% of young people who say The age effect is again evident as interest in news among young peo- ple rises remarkably as they enter adult- hood. The genre variable is a paradox for as the previous data (frequency of Table 5: Reactions to having to pay to access news on their favorite media web site (in %). reading, number of

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media used or willingness to pay) point out, men con- The data also reveal the deep-rooted habit of cost- sume more information than women yet women free news access among the young. This is a serious problem for the paid-for media, and newspapers in particular, as it seriously affects the business model (Casero- Table 6: Degree of interest in information (on a scale of 0 to10). Ripollés, 2010). Comunicar, 39, XX, 2012 This investigation verifies declare a greater interest in news than men. The dif- the effect of age regarding young people and news. ference is small, 7.57 against 7.43 (Table 6), but note- The frequency of information consumption and inte- worthy, and something similar occurs with regard to rest in news increase as younger readers mature. The the civic importance attributed to news (Table 7). great unresolved question for newspapers is whether Young people also place a high civic value on this increase in news consumption will be enough to information. On a scale of 0 to 10, young people give guarantee a minimum readership in the future, a ques- an average 8.2 to the fact that being well-informed tion currently posed by many authors (Huang, 2009; enables you to participate in politics and be a good citi- Lauf, 2001). zen (Table 7).Young people acknowledge that the The genre variable reveals a paradox in that men availability of news is important for democracy and consume more news but women value information information enables and guarantees public debate and more positively in terms of interest and civic impor- the development of a civic consciousness. Being well- tance. informed is to be a fully active and responsible citizen, The results of this survey also throw up new ques- and news plays an important role in the civic and poli- tions concerning young people’s consumption of infor- tical socialization of young people (Romer, Jamieson mation that will require further investigation. The two & Pasek, 2009); young people have a positive concept major questions are: the transformation in news con- of news, and although they are turning their backs on sumption arising from young people’s preference for conventional media, they continue to value informa- social networks as information media. Many authors tion. point out that information consumption on the Internet is no longer a preferential activity because young peo- 5. Discussion and conclusions ple rarely search for news in an active way (Qayyum The results allow us to verify the two hypotheses & al., 2010), rather they access it if the news story presented at the beginning of this article. The data attracts their attention while they surf the Net. Instead demonstrate that young people’s news consumption is of a deliberate, consious, routine search, news con- oriented towards new media, especially social net- sumption has changed and is now based on chance works, while newspaper readership among young and coincidence (Patterson, 2007). This results from people is in decline (H1). As a consequence, newspa- the way young people use the Internet; just as they use pers are no longer the primary source of information in the Internet for social interaction (Carlsson, 2001) and the digital context (Lipani, 2008), which does not entertainment (Vanderbosch, Dhoets & Van der mean that the appetite for news among young people Bulck, 2009), they also use this technology in a recre- has diminished, quite the contrary, interest in informa- ational (Tully, 2008) and utilitarian way (Rubio, tion is strong and news consumption scores highly as a 2010), and so information loses its prominence. This civic value (H2). has enormous consequences for newspaper distribu- The data also reveal the diversity of news sources tors and the rest of the news media. consulted to get information. News consumption is The second question relates to changes in the now a multiple media habit; each medium has a diffe- conception of news among young people. The results rent level of prominence with news content subject to suggest that this is due to the emergence of a concep- the effects of multiplatform distribution and the syn- tion of news as public service rather than product, al- chronic consumption habits of a younger generation able to perform various media activi- ties simultaneously thanks to their multitasking skills (Micó, Table 7: Level of importance given to the fact that being well-informed enables participation in 2012; Van Dijk, 2006). politics and being a good citizen (on a scale of 0 to 10).

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though this change is gradual. Therefore, information for maciones en las prácticas culturales de los jóvenes. De la lectura has to be freely available at any time like, for example, como ocio y consumo a la fragmentación neotecnológica. Revista de Estudios de Juventud, 70, 23-37. the public health service (Costera, 2007). Accessibility FAUCHER, C. (2009). Fear and Loathing in the News: A Qualitative becomes a key factor, as young people demand quick Analysis of Canadian Print News Coverage of Youthful Offending and easy access to information. in the Twentieth Century. Journal of Youth Studies, 12, 4, 439- Finally, another interesting strand is that young 456. (DOI: 10.1080/13676260902897426). people start to see information as lacking in value, FIGUERAS, M. & MAURI, M. (2010). Mitjans de comunicació i joves. Barcelona: Generalitat de Catalunya. worthless in that being cost-free devalues the journa- Comunicar, 39, XX, 2012 GARCÍA-MATILLA, A. & MOLINA-CAÑABATE, J.P. (2008). Televisión listic credibility of the product. This opens a great y jóvenes en España. Comunicar, 31, 83-90. (DOI: 10.3916/c31- many questions about the future of journalism that will 2008-01-010). need to be studied in depth in future investigations. HUANG, E. (2009). The Causes of Youth’s Low News Con - sumption and Strategies for Making Youths Happy News Con su - mers. Convergence, 15, 1, 105-122. (DOI: 10.1177/135 485 65 08 - Support 097021). This investigation was a prizewinner at the 5th Edition of the ISLAS, O. (2009). La convergencia cultural a través de la ecología de University Research Prize awarded by the Asociación Catalana de medios. Comunicar, 33, 25-33. (DOI: http://dx.doi.org/10.3916/- Prensa Comarcal (2011). It is also linked to the P1-1B2010-53 pro- c33-2009-02-002). ject financed by the Fundación Caixa Castelló-Bancaixa. KOTILAINEN, S. (2009). Participación cívica y producción mediática de los jóvenes: «Voz de la Juventud». Comunicar, 32, 181-192. 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© ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 151-158 158 Comunicar, 39, XX, 2012 R 84 600802622878). look. Out Life and Media - Mass of Role The People: Young in Capital ternet, cultura juvenil y cambio social. cambio y juvenil cultura ternet, R 200 0211195). Readers. New 2, Win 5, to Jour Studies, Strategies nalism Layout and Content Readers: Q R Libraries,3 Research 41, Adults. Young of Behavior Seeking News R 0267323102017003692). Journalpean Communication,of 3 17, Media. Print to Relation in Consumption Time of Patterns UBIO OMER AEYMAECKERS AEYMAECKERS AYYUM Political Communication, 26, 1, Political26, Communication, , Á. (2010). Generación digital: patrones de consumo de In de consumo de - patrones digital: Generación (2010). Á. , D, J D., , MA, W M.A., , AMIESON , , K. (2004). Newspapers Editors in Search of Young of Search in Editors Newspapers (2004). K. . 20) Rsac Nt: on Pol and People Young Note: Research (2002). K. ILLIAMSON KH & P & K.H. , , 178-191 , 2-3. DI 10.1080/146167 (DOI: 004 221-232. - K & K. , ASEK AL . 20) Bidn Social Building (2009). J. , 65-83. (DOI: 10.10 (DOI: 65-83. 80/ 105 - , 369-383. (DOI: 10.1177/ (DOI: 369-383. , - Revista de Estudios de Ju de Estudios - de Revista 21) Ivsiaig the Investigating (2010). . Australian Academic & Academic Australian Euro - V Report, 9, 2, 9, Report, Free Content Debate. vs. Paid The (2010). Newspapers) of Association (World WAN of 34, Evaluation An Teenagers. Impossible? at Aimed News Television Flemish Mission Adolescents: for News T 10.3989/ris.2008.i49.83). V temáticas. ausencias y informativos Periodístico,Mensajeel 15 sobre Estudios contenidos los con facción Estudio de hábitos de lectura, criterios de jerarquía de noticias, satis manes. ale- jóvenes los entre contextualización y Informalización nologías. T 88, ventud, ANDERBOSCH AN UÑEZ ULLY 125-148. (DOI: 10.1515/COMM.2009.010). (DOI: 125-148. D , C.J. (2008). La apropiación asistemática de las nuevas tec- nuevas las de asistemática apropiación La (2008). C.J. , IJK M. (2009). Jóvenes y prensa en papel en la era , de Internet. Revista Revista Internacional de Sociología (RIS), 49, , J. (2006). J. 201-221. 1-38. H, D H., , © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 151-158 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: The Network Society.Network The Shaping the Future of Newspapers, Strategy HOEST A & V & A. , AN , 503-524. , DER London: Sage. London: B ULCK Communications, . (2009). H. , 61-88. (DOI: - INVESTIGACIONES / RESEARCH

Received: 20-02-2012 / Reviewed: 21-03-2012 l Rocío Yuste, Laura Alonso & Florentino Blázquez Accepted: 03-04-2012 / Published: 01-10-2012 Cáceres / Badajoz (Spain) DOI: 10.3916/C39-2012-03-06

Synchronous Virtual Environments for e-Assessment in Higher Education La e-evaluación de aprendizajes en educación superior a través de aulas virtuales síncronas

KEYWORDS / PALABRAS CLAVE This research studies an assessment system of distance learning that combines an innovative virtual assessment tool and the use of synchronous virtual classrooms with videoconferencing, which could become a reliable and guaran- teed model for the evaluation of university e-learning activities. This model has been tested in an online course for Secondary School Education Specialists for Spanish, Portuguese and Latin American graduates. The research was designed from a qualitative methodology perspective and involved teachers, students and external assessors. During the whole process great care was taken to preserve data credibility, consistency and reliability, and a system of cate- gories and subcategories that represents online assessment has been developed. The results confirm that we have made considerable progress in achieving a viable, efficient and innovative educational model that can be implemen- ted in Higher Distance Education. Also, videoconferencing and synchronous virtual classrooms have proved to be efficient tools for evaluating the e-assessment method in virtual learning spaces. However, we need to keep testing this model in other educational scenarios in order to guarantee its viability. RESUMEN En el presente trabajo de investigación se somete a estudio un sistema de evaluación de los aprendizajes en ense- ñanza a distancia en el que, combinando un tipo de evaluación virtual pedagógicamente innovadora y el uso de aulas virtuales síncronas, con videoconferencia, pueda acreditarse un modelo fiable y garante de evaluación de los proce- sos de enseñanza/aprendizaje para actividades de e-learning universitarias. El modelo se ha probado en un curso online de Especialista en Educación Secundaria dirigido a titulados universitarios españoles, portugueses y latinoa- mericanos. Desde una perspectiva metodológica cualitativa, se diseñó una investigación cuyos participantes han sido el profesorado y el alumnado protagonistas de la formación, así como evaluadores externos. Durante todo el proceso se han cuidado especialmente los aspectos relacionados con la credibilidad, consistencia y confirmabilidad de los datos obtenidos, extrayendo de modo inductivo un sistema de categorías y subcategorías que representan la evalua- ción de los aprendizajes en procesos formativos online. Los resultados confirman que se ha avanzado en la conse- cución de un modelo innovador de e-evaluación viable, eficaz y que garantiza su aplicación en enseñanza superior a distancia. Asimismo, el uso de videoconferencias y de las aulas virtuales síncronas para realizar entrevistas de e- evaluación ha resultado ser un instrumento eficaz en espacios virtuales de aprendizaje. De cualquier modo, se evi- dencia la necesidad de continuar experimentando este modelo en otros escenarios educativos. ABSTRACT E-learning, e-evaluation, assessment, videoconferencing, higher education, teaching method innovations, synchro- nous environments, qualitative research. E-learning, educación virtual, e-evaluación de aprendizajes, videoconferencia, educación superior, innovación pedagógica, aulas síncronas, investigación cualitativa. v Rocío Yuste-Tosinais is Associate Professor in the Education Studies Department of the Teacher Training Faculty at the University of Extremadura in Caceres (Spain) ([email protected]). v Dr. Laura Alonso-Díaz is Professor in the Education Studies Department of the Teacher Training Faculty of the University of Extremadura in Caceres (Spain) ([email protected]). v Dr. Florentino Blázquez-Entonado is Full Professor and Chair of the Education Studies Department of the Teacher Training Faculty at the University of Extremadura in Badajoz (Spain) ([email protected]).

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1. Introduction videoconferences. Serrano & Cebrián (2011) are There has been a remarkable increase in interna- developing an eRubric system in Higher Education in tional studies on formative assessment, and the con- which the student becomes the main assessor of the cept of assessment has aroused interest not only from process. This implies a methodological change in the a pedagogical point of view, but also from the strategic conception of the e-assessment agent who by tradition and even economic perspective, leading to a redefini- has always been the teacher. Regarding the use of tion of the concept. videoconferencing, Cubo et al (2009) urge the insta- Comunicar, 39, XX, 2012 In our study we focus on online formative assess- llation of Virtual Synchronous Classrooms as learning ment, and our initial research reveals elements that are environments in Spain, and Cabero & Prendes (2009) identical to those found in any assessment method and pointed out that initial assessment (debate on previous which have to be contextualized according to the spe- knowledge), processual assessment (monitoring the cific learning situation to be observed, measured and students’ interaction) and final assessment (oral pre- improved. In their studies, Gikandi, Morrow & Davis sentations, oral exams…) could all be done via video- (2011) state that assessment (whether formative or conference. summative) in online learning contexts includes cha- We consider it necessary to continue with the racteristics that differ from face-to-face contexts, espe- innovative educational proposal, since it is the forma- cially due to the asynchronous nature of the partici- tive methods and strategies that will establish the use of pant’s interactivity, which means that educators must technology and not the other way round since, as rethink pedagogy in virtual settings in order to achieve Sancho (2011) states, technology in itself does not effective formative assessment strategies. entail formative innovation and it can even reinforce As we pointed out in a previous analysis (Blázquez conservative behaviour and discourage participation. & Alonso, 2006), prior to 2005 the most common E-learning is enabling teacher and students to explore topics in e-learning settings were the categorization of new formative and collaborative methods with the fle- formative and summative assessments (Birnbaum, xibility that conventional educational structures are 2001; Wentling & Jonson, 1999), models such as the unable to offer. Input-Process-Output Model (Mehrotra & al., 2001) Our interest in trying out an innovative formative and others with similar elements (Stufflebeam, 2000; e-assessment system led our research team to design a Rockwell & al., 2000; Potts & al., 2000; Forster & specific proposal for an online Secondary Education Was hington, 2000; Moore & al., 2002). Specialist course aimed at graduates from Spanish, More recent studies have focused on formative e- Portuguese and Latin American universities wishing to assessment which, as Rodríguez & Ibarra (2011:35) train as secondary education teachers. Our virtual lear- point out, «relies on the open, flexible and shared con- ning proposal considered an environment that was ception of knowledge, emphasizing the use of assess- designed to be flexible, based on access to original and ment strategies that promote and maximize the stu- varied sources, and with the students as active partici- dent’s formative opportunities». In this sense, Ooster- pants in their own training, accompanied by a team of hoff, Conrad & Ely (2008) stress the importance of for- coordinated and inter-functional teachers who shared mative assessment in online courses. In our context, responsibility for the process both individually and in a Peñalosa (2010) states that to identify the progress of group setting. In this process the interaction formulas interactive and cognitive processes in formative virtual were negotiated and priority was given to problem sol- settings it is necessary to formulate a valid, sensitive stra- ving, alternating individual and collaborative work, tegy to assess performance, together with a series of and offering a rich diversity of materials (media) and tools that enable us to identify changes in the comple- continuous formative and comprehensive assessment xity of knowledge-building on the part of the students. with dialogue as the main premise. Weschke & Canipe (2010) present assessment Throughout the course, the aim was for students guidance aimed at teachers, in which they highlight an to acquire the knowledge and skills necessary to interactive assessment process that uses indicators such reflect, analyze and criticize the main contents that as assessment of student courses, self-assessment, sub- shape the formative aspects of a secondary or middle mitted activities and rubrics, all of which makes coope- school teaching in different Western countries and rative assessment more valuable for professional deve- train them to carry out their functions at that level of lopment. education. More recent studies present two innovative tools The constructivist approach implemented in the for the assessment of virtual settings: eRubrics and course was based on a virtual training design executed

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in the Moodle platform that combined a learning acti- 2. Materials and methods vity that fostered collaborative work with cooperation The study examines assessment in virtual learning among students and between students and teachers. settings within a specialist university course for stu- One of the training focal points was the learning and dents who want to train as secondary education tea- support-mentoring model. The tutor was responsible chers. The distinguishing feature of the course for the for the entire training process and assessment of the students, together with the singularity of the proposed student who in turn received input from specialist tea- methodology and assessment evaluation ), is the basis chers and continuous and distance assessment rein - of the qualitative research proposal; as Rodríguez, Gil Comunicar, 39, XX, 2012 forced by self-assessment, co-assessment and inter- & García (1999) assert, it is about studying reality in its views via videoconference. natural context to give meaning or interpret the pheno- The assessment and qualification system proposed mena according to the meanings they have for those for the course is a flexible model, adapted to the cir- involved. This study aims to give special meaning to cumstances of the course and the students, where learning was assessed throughout the training process itself and We must use these technologies to innovate and not to included online tasks which were evaluated from the pers- repeat ineffective traditional models, misusing synchronous pective of individual and group learning. All this was embo- resources (such as videoconference) at the expense of died in individual activities, asynchronous resources (website, e-mail, discussion collaborative activities, a final monograph project, interview forums, etc.). via videoconference and in other issues such as active and quality participation. For the interview via videoconference as assess- the subjective aspects of the actors of the action, and ment element, we used Adobe Connect’s is interested in the impressions and observations of the Synchronous Virtual Classroom whose functions participants who can deduce the theories inductively. include, among others, online and live conferences Following Rodríguez, Gil & García (1999), the between users. The meeting room includes several research has been developed in four stages: a prelimi- visualisation panels (pods) and components, and also nary stage, fieldwork, an analytical stage and a infor- allows several users, or meeting attendees, to share mative stage. In this section we will describe the preli- computer screens or files, chat, transfer live audio or minary stage and the fieldwork with the results and video and participate in other interactive activities on - discussion to follow. line. • Preliminary stage: This stage is developed out of With this context and the pedagogical experience the research’s conceptual theoretical framework. The stated, we aimed to carry out research to develop and field to be studied is defined in this stage, together with check the viability of a formative assessment system for the different stages of the qualitative research design reliable online teaching with knowledge accreditation and the description of the object to be studied, the guaranteed, without the need for the physical pre- triangulation, the data collection tools and techniques sence of the higher education student. At the same along with the analysis to be developed. time we aimed to: • Field work: This was the data collection, which • Collaborate in the innovation and development was carried out at the beginning of the specialist course of e-learning as an educational change agent, particu- and after it had finished. larly in line with the proposals for the European Higher Education Area. 2.1. Participants • Experiment with the suitability of the Moodle • Teachers or tutors are essentially characterized open software platform for the students’ individual and by their university and psycho-pedagogical training, so collaborative work and for the final interview via vide- they are particularly familiar with teaching/learning oconference as part of the online assessment we are models. There were eight participants. testing. • The students were graduates who had gained a

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variety of university degrees and who wanted to For the identification and classification of items we obtain a diploma to certify their psycho-pedagogical devised a system of categories and sub-categories follo- knowledge and training to educate secondary school wing a deductive-inductive classification. Deductively, students. Twenty students participated. since it was based on a previous research study • The group of experts was made up of four tea- (Alonso & Blázquez, 2009) that helped define the ini- chers, highly specialised in teaching/learning systems. tial macro-categories. Inductively, because we then Three were specialists and members of distance lear- proceeded to devise new codes, categories and sub- Comunicar, 39, XX, 2012 ning institutions, two of whom were from the Open categories from the recorded data. The final category University (United Kingdom) and a third was from the system is described below (the sub-categories that UNED (Spain). The fourth member is a renowned arise from the study are described in Table 3): Spanish expert in virtual training.

2.2. Rigorous methodology 3.2. Disposition and data transformation A constant throughout the process has been the For this stage we used the NVIVO qualitative data rigorous methodology in the design and development of analysis software, which made the coding and analysis the study. This enabled us to generate evidential data, of the transcriptions or documents much easier. It hel- ped us to store, organize and extract summarized reports of the most sig- nificant data emerging from the analysis, in addition to combine two dimensions in our analysis by inte- grating a narrative perspective and a more analytical one. In this phase of the analysis pro- Table 1.Times, techniques and research sources. cess the results in Figure 1 are pre- sented by category and technique, i.e., consolidate the research’s rigour and relevance. To indicating which category was addressed in each tech- do so we controlled the four concepts that according to nique and if the assessment was positive or negative: Rodriguez, Gil & Garcia (1999) are essential: credibility, Results that answer the data in Figure 1 are: transfer, consistency and validation. a) Open questionnaire for the students. In the General Aspects of the Assessment (GAA) category, 3. Results the students surveyed (15 of the 17 questionnaires 3.1. Data synthesis analyzed) were pleased overall with the type of assess- To divide this study into units we followed a the- ment proposed: «From my point of view, the assess- matic approach that considered talks, events and acti- ment includes all four dimensions of the assessment vities taking place in the same situation studied and the process, that is: prior design of the criteria, a compari- possibility of finding segments that speak about a simi- son of information to obtain a balanced judgment, a lar subject. This procedure enabled us to synthesize decision-making process and the communication of and create group units of meaning that match the study results» (student). objectives. Some students suggested changes in the qualifica-

Table 2. Criteria, strategies and study actions to guarantee a rigorous methodology.

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tion system motivated by purely subjective aspects. been able to demonstrate it, as with the final inter- They define assessment as follows: «Continuous trai- view» (student, questionnaire). ning has been very good and we have been able to dis- Regarding the Assessment of Individual Activities cuss and develop it with thematic forums for each (AIA), 12 of the 17 students surveyed valued these issue. The activities proposed and implemented have activities very highly for enhancing the teaching-lear- been useful to consolidate the acquired knowledge or ning process and, therefore, the assessment: «With to work with it in a slightly more practical way, not so the completion of activities you learn a lot, because to theoretical. With the final project, we have been able be able to carry them out you must study and unders- Comunicar, 39, XX, 2012 to work with that acquired knowledge, while we have tand the theory and then put it into practice. And that studied it more in depth and through which we have is how you best learn the content» (student).

Table 3.Description of the sub-categories developed as a result of the study.

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that more value or weight is given to the activities since she considers that «it is the best way to learn». As for the Comunicar, 39, XX, 2012 Assessment of Group Activities (AGA), the online chat ex- perience was not rated very highly because the stu- dents found it diffi- Figure 1. Category addressed in each technique and its value. cult to establish effective written Likewise, there are many references in the text in communication, and so the tool was not well-re- relation to continuous assessment, with students espe- ceived. In Assessment via Videoconference (AVID), cially valuing this point (all 17 course students). In fact, the student addressed the assessment issue to ensure this is why most of them consider it a good assessment that the person behind the screen and the person carry - system: «Overall I thought it was a good assessment ing out the exercises was really the person studying for system, taking into account the course’s characteristics. the diploma, which is closely related to the reliability The system used has made us work on the content on sub-category of General Aspects of the Assessment. In a daily basis. With the individual and group activities, a very subjective manner the student says: «In my case and participation in the forums, you can achieve such the grade obtained is reliable, but I do not know if a goal» (student). some people could be cheating, I hadn’t even thought The students generally consider the individual about that. Yesterday I told my grandmother, that activities requested by the teachers as a very effective somebody could do another person’s exercises, but tool to ensure the quality of the course’s assessment maybe I am not very clever and had not thought of system. As for the Assessment of Group Activities that». (AGA), students mainly ignored this category, but c) Focus group. In our analysis of the two focus those who answered (3 out of 17) were very positive groups set up with the course teachers-tutors the tea- in their judgment, as one student says: «With the final chers rate the course highly in terms of the General project I was able to consolidate the contents dealt Aspects of the Assessment (GAA). A recurring topic with on the course, and to study in depth other related was that of assessment criteria, namely the percentage issues». allocation criteria, as several of the teachers (6 out of The students know that these activities do not 8 teachers-tutors) believe that the individual activities work on their own and they point out as positive should have more weight due to the work done by the aspects both the maintenance of the platform where students and their personal participation. the activities were found and the tutoring by the course Regarding the Assessment of Individual Activities teachers-tutors. Requested from the Student (AIA), the teachers-tutors In relation to the tools used for the videoconferen- admit that these activities enabled to them to make a ce (AVID), the students said their experience of the more accurate assessment, since they helped them to forums was positive, and the tools themselves were get to the students they were evaluating: «What hap- highly rated; once again they emphasized the conti- pens is that on a course like this, with so few students, nuous feedback from the teachers-tutors. Regarding and intense supervision, the assessment has been con- the Assessment via Videoconference category, students tinuous. We carried out an extremely accurate assess- want more eye contact throughout the course, with ment of who they were, what they were doing, why occasional videoconferences every so often. they were not doing it, why they were late submitting b) Interview with a course student. In the assess- the activities» (course teacher-tutor). ment of Individual Activities Requested from the As for the Assessment of Group Activities (AGA), Student (AIA), the interviewee appreciates the fact the views varied: 60% of the teachers argue that no

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work was carried out 100% collaboratively, because you are doing an online course properly you know the students simply divided up the work and then joi- your students well, and it would be impossible for ned it together. Other teachers-tutors, however, stated them to ‘cheat’ in their work. The important thing is that the group activities had truly given them the crite- that if it is well-designed I assure you they do not lie» ria to get to know the students better and evaluate (expert). them. Finally, experts have also called attention to the In Assessment via Videoconference (AVID), we need to establish coherence between the training found that some teachers (2 of the 8 tutors) were model and the assessment system, so that the neces- Comunicar, 39, XX, 2012 reluctant to use the videoconference systems. «They sary means to enable online and distance assessment are not reliable, at least not for me (...) in my case, the are arbitrated whenever the formative model follows entire course went great, but as I was telling tutor 2, these parameters. for me the assessment... in fact, I had only two stu- dents, because two left, one via webcam, the other via 4. Discussion telephone. The one over the phone, I questioned him In this study we have presented an online assess- about activities, about the subject, to see what had ment model that does not require the presence of the been done and how. Well, imagine when he could students, based on a constructive consideration of not answer me directly because the communication knowledge where learning can and should be assessed kept cutting off, and I called again and asked the same and evaluated throughout the training process itself, question. And with the webcam, exactly the same, it with tasks that can be assessed from the perspective of didn’t work...» (teacher-tutor). However, another individual and group learning. The assessment of this group (65%) was inclined to use the videoconference study has helped us establish the following conclu- systems as a communication and assessment tool, and sions: were very satisfied with this completely virtual expe- 1) Progress has been made in achieving an innova- rience since they were able to accredit the knowledge tive model for feasible and effective e-assessment, acquired, emphasizing the need for more virtual inter- which ensures its use in distance higher education, views during the course. which is valued as a highly beneficial contribution for Finally, the teachers said that this course had been those following e-learning models anchored in stan- the most innovative they had worked on, despite the dard summative assessments, arising from traditional need for more work to be done on certain pedagogical teaching processes. aspects. 2) It can be asserted that the assessment we pro- d) Interviews with experts. Experts provided pose is formative: it is part of a process and enables information on three of the categories, first on the improvement throughout. We therefore follow the Assessment of Individual Activities Requested from the line of argument of Rodriguez & Ibarra (2011) who Students (AIA), where they emphasize the importance defend that e-assessment must be a learning opportu- of continuous assessment: «I think a continuous assess- nity designed to improve and promote meaningful lear- ment of the individual and group contributions is ning and which is currently not employed in universi- essential in these settings» (assessment expert). ties because their system continues to place emphasis As for the Assessment of Group Activities Re - on the teachers’ workload rather than in the students’ quested from the Students (AGA), the experts focus on learning. the need for a good online chat system for synchronous 3) Most students consider the assessment followed communication and even for the final assessment. as a highly motivating method since, in addition to the In the Assessment via Videoconference (AVID), different techniques and tools used, the assessment is one of the experts focused on its reliability: «Many considered to be part of the teaching-learning process times in a face-to-face setting we tell the students to and not only an activity that takes place at the end of start creating an electronic portfolio, in the end they the course. will submit a project or a research report. What we 4) According to the degree of satisfaction of the know is that the students have given it to us physically, students, experts and teachers, the results show that but we don’t have the mechanism, we have it when progress has been made in several key directions for a we are talking to them. This can be done online, but much more active teaching that relies less on memory you have to find another criterion and the criterion is and is more focused on the students’ workload and, that the student-tutor ratio cannot be very high» importantly, with an assessment model that does not (expert). In addition, another expert clarifies that «If require a face-to-face setting. This corroborates the

© ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 159-167 166 Comunicar, 39, XX, 2012 sons of distance, which points to a huge potential edu rea- to due exams final face-to-face attend to unable are who students for activities university regulated des the etc.). forums, discussion at e-mail, (website, videoconference) resources asynchronous of as expense (such resources nous repeat ineffective traditional models, misusing synchro- we mustusethesetechnologiestoinnovateandnot are on the right track. As suggested by Blázquez (2004) we seems it technique, the sharpen to continue must we although and, positive highly considered is rience when used as an an assessment tool. However, the expe- as insecurities generates improved still it be since method could assessment it although study, our in innovation significant most the is videoconference via interviews of use The change. educational for agent as e-learning with universities for intended innovation borders. universities’ the beyond networks learning of creation the propose who (2011), Berlanga & Sloep by made contributions nous Virtual Classroom technology. Classroom Virtual nous Synchro with dealing when confidence greater chers - interviews of number should also be the encouraged, which in turn will give tea in increase An tribution. tive activities, which have to go beyond simple task dis- collabora of valuation singular the and activities ment assess- the of flexibility the concerning changes minor motivation. and participate to desire their for selected were teachers the which in scheme pilot the per students five of tutor. In turn, this is reinforced by the ratio distinctiveness of en manageable progress, a by learning hanced student’s the of supervision videoconfe (via the ensures that model tutorial a with together rence), interviews and the projects throughout activities, assessment continuous on focusing assessment method has been positive, especially when standard. assessment continuous a as rating highest the receive they since way, same the in activities individual understood also have students the established, have we as and, vities acti individual the of purpose the was beginning, the from This, process. knowledge-building the in ticipate par to them encourage which and practice, into skills and strategies resources, their put students activities help of that series a demands materials teaching the countries. American Latin in especially universities, our for market cational 6) The formative assessment model tested provi- tested model assessment formative The 6) teaching together bring study this of results The 5) 9) There is always scope for improvement, with improvement, for scope always is There 9) online this of implementation the general, In 8) of specificity the (2000), Solectic by noted As 7) ------S M R educaciónsuperior en e-aprendizajeestratégico B Didáctica ciclopédicode G C Education Distance P investiga- la para ción. modelo un línea: en entornos en interactividad F SPUEX. con Cáceres: TIC. Learning Using the eRubric Tool and Peer Assessment. In V In Assessment. Peer and Tool eRubric the Using Learning cation Program. cation Edu Distance a Evaluate and Implement, Design, to Theory Systems R P Online. Learners B 207-228. Especial, Edició Tarraconensis, on-line. ción References ciples prin- the follow to and processes e-assessment mative community to build similar scenarios to implement for- qualitative transfer criteria, we encourage the teaching S press). (In Center Research efforts. technological and Research Emerging a in Education TechnologicalWorld: Communicating and Current M Evaluation. and Delivery Design, Effective for Principles Learning: Distance xrmdr. n .V J. In de Extremadura. Universidad la en implantación virtuales: aulas las de nológica tec- y metodológica didáctica-pedagógica, Modelización (2009). R. A S ses. An Aires: Buenos y Tecnologías.cación. expertos los - de voces Las ture. litera- the of Review A Education: Higher in Assessment Formative C empresarial.y ámbitoseducativo los Aplicacionesa Technology. and Managing Distance Education Programs Using Interactive Video B n -erig n Fc-oFc Lann Evrnet Really Environments Learning Face-to-Face Different? and E-learning in R III. Administration, Learning JournalDistance of Study. Delphi A Education: Distance for Needs Evaluation O 25(1), Education. Distance for Strategies Evaluation S investigacióncualitativaAljibe. Málaga: . ALVADOR LOEP ERRANO ANCHO OTTS EÑALOSA IRNBAUM LÁZQUEZ LÁZQUEZ ORSTER ODRÍGUEZ ODRÍGUEZ OCKWELL LONSO UBO IKANDI ABERO OSTERHOFF OORE EHROTRA 10) We conclude by pointing out that, based on based that, out pointing by conclude We 10) Computers & Education 57, Education & Computers RIED,(1), 13 , S., A S., , , P. & B & P. , MK & H & M.K. , 20-26. , M., L presented in the study. the in presented JW, M J.W., , J & P & J. , , L. & B , J , , M. & W , J. & C , J.L. R J.L. , , , , F. & A & F. , F. (2004). Nuevas tecnologías y cambio educativo. In F. , Educational TechnologySociety,& 12(4), , K., F K., , G, G G., , I & G. , . (2011). Entrevista a Juana María Sancho Gil. En Gil. Sancho María Juana a Entrevista (2011). . E. (2010). Evaluación de los aprendizajes y estudio de la CM, H C.M., , B.W. (2001). B.W. LONSO Thousand Oaks, CA: Sage Publications. Sage CA: Oaks, Thousand JournalSocialWorkof 36(1), Education, A, C A., , ERLANGA OCKEE Journal of Social Work Education, 36(1), Education, Work Social of Journal LÁZQUEZ EBRIÁN URGASON © ODRÍGUEZ Upper Saddle River, NJ: Pearson Prentice Hall. Prentice Pearson NJ: River, Saddle Upper IL , L., A L., , RENDES LONSO ASHINGTON 17-38. BARRA AGAN ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 159-167 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: . Lewiston, NY: Mellen Press. Mellen NY: Lewiston, . ORROW J & G & J. , , B. & B ONRAD ALVERDE OLLISTER , A. (2011). Redes de aprendizaje, aprendi- aprendizaje, de Redes (2011). A. , , M. (2011). Study of the Impact on Student , F. (2009). Are the Functions of Teachers , , RIAS (pp.345-353). Málaga: Aljibe. Málaga: (pp.345-353). , L. (2006). Aportaciones para la evalua- la para Aportaciones (2006). L. , Foundations and Practices in the Use of Use the in Practices and Foundations MP (2009). M.P. , .. 20) Gig h Dsac: Using Distance: the Going (2000). C.B. M.S. (2011). M.S. , J. & M & J. , D & D & D. , RM & E & R.M. , & A. B A. & URTON , J., G J., , ARCÍA , E. (2000). A Model for Developing (Ed.), CD & M & C.D. , . (1999). E. , 2.333-2.351. UTIÉRREZ ARX OLÍVAR J. (2002). Measuring Success: , Buenas prácticas educativas prácticas Buenas AVIS , LY D.B. (2000). Research and Research (2000). D.B. e-Evaluación orientada al orientada e-Evaluación D.P. , , (Eds.), , P., R P., , a videoconferencia. La .. 21) Online (2011). N.E. C Educause Quarterly, Educause G Metodología de la de Metodología . Madrid: Narcea. Madrid: . AHEY (2008). DT Formatex EDIT. EIS Diccionario En Diccionario - 331-343. , A. & Y & A. , Sevilla: MAD. Sevilla: , 147-59. . (2001). L. Assessing 131-145 Online ARIOS USTE Edu - - : , rgaa d euain dsaca polms dsfo. n L. In desafíos. L y problemas distancia: a educación de programas S 2011-02-05). red. en zaje S nuevaagendauna educativa. © OLECTIC TUFFLEBEAM ITWIN ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 159-167 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: (2000), , A. (2000). La producción de materiales escritos en los en escritos materiales de producción La (2000). A. , , D.L. (2000). D.L. , 5-4 (O: 10.3916/C37- (DOI: 55-64. XIX, 37, Comunicar, La educación a distancia. Temas para el debate en Guidelines for Developing Evaluation Developing for Guidelines España: Amorrortu. España: University. Online an in Development Professional Fostering in Step First The W (30-09-2011). versia.pr/cultura/videoconferencia.jsp. ment of an Evaluation System for Online Instruction. Instruction. Online for System Evaluation an of ment W Checklists. ESCHKE ENTLING , B. & C & B. , JournalCollegeof TeachingLearning,7(1), & (www.wmich.edu/evalctr/checklists) (15-12-2011). (www.wmich.edu/evalctr/checklists) , T. & J & T. , ANIPE OHNSON , S. (2010). The Faculty Evaluation Process: Evaluation Faculty The (2010). S. , S. (1999). S. , The Design and Developand Design The - www.uni- 45-58. 167 Comunicar, 39, XX, 2012 168 Comunicar, 39, XX, 2012

© ISSN: 1134-3478 • e-ISSN: 1988-3293 INVESTIGACIONES / RESEARCH

Received: 29-02-2012 / Reviewed: 21-03-2012 l Antonio Bautista, Laura Rayón & Ana de las Heras Accepted: 03-04-2012 / Published: 01-10-2012 Madrid (Spain) DOI: 10.3916/C39-2012-03-07 Value of Audiovisual Records in Intercultural Education Valor de los registros audiovisuales en educación intercultural

ABSTRACT This article discusses the possibilities of audiovisual records as research data in intercultural relationships, or those that allow us to understand the Other. The research aims to contribute to the theory that is being developed on the nature and value of narratives in photographic and video representation and analysis of basic realities of teaching that are difficult to capture and quantify. Specifically, we examine whether audiovisual recording is a good tool for ga- thering and analysing information about intentions and interpretations contained in human relationships and practi- ces. After presenting some epistemological and methodological dilemmas such as the crisis of representation in the social sciences or the «etic-emic» conflict and proposing some solutions taken from audiovisual anthropology, we analyse the nature of intercultural relationships in two schools –ethnographies– that support the study completed in 2011 and funded by the Spanish Ministry of Science and Innovation: the use of visual narratives as a substrate of intercultural relationships between culturally diverse kindergarten and primary education pupils. As an example, we describe how we discovered some categories that allow us to understand the universe of meanings that make sense of, determine and shape their cultural relations. Finally, we describe the contributions of NVivo 9, a software pac- kage that facilitates the analysis of photo and video recordings and narratives. RESUMEN Este artículo analiza las posibilidades de los registros audiovisuales como datos en la investigación sobre relaciones interculturales, o aquellas que van dirigidas al conocimiento del otro. Pretende contribuir a la teorización sobre el valor de las narraciones fotográficas y videográficas en la representación y análisis de realidades de la enseñanza que son difíciles de captar y cuantificar. Concretamente, estudiamos si el registro audiovisual es una buena herramienta para recoger y analizar información situada sobre las intenciones e interpretaciones contenidas en las relaciones humanas. Después de presentar algunos dilemas epistemológicos y metodológicos, como la denominada crisis de la representación en ciencias sociales o el conflicto «etic-emic», y de plantear algunas soluciones dadas desde la antro- pología audiovisual, analizamos la naturaleza de algunas situaciones de educación intercultural recogidas en los dos colegios –etnografías– que soportan el estudio finalizado en 2011 y financiado por el Ministerio de Ciencia e Innovación de España, sobre el uso de narraciones audiovisuales como sustrato de las relaciones entre el alumnado diverso culturalmente de educación infantil y primaria. A modo de ejemplo, describimos cómo hemos llegado a algu- nas de las categorías o constructos que llevan a entender el universo de significados que dan sentido a la vez que condicionan y configuran las relaciones interculturales de esos centros. Finalmente, describimos las aportaciones de algunas herramientas del software NVivo 9 en el análisis del contenido de registros y narraciones foto-videográficas. KEYWORDS / PALABRAS CLAVE Intercultural education, audiovisual anthropology, case study, audiovisual narratives, collaborative learning, audiovi- sual recordings. Educación intercultural, antropología audiovisual, estudio de casos, narrativa audiovisual, aprendizaje colaborativo, registros audiovisuales.

v Dr. Antonio Bautista García-Vera is Full Professor at the Department of Didactics & School Organization of the University Complutense in Madrid (Spain) ([email protected]). v Dr. Laura Rayón-Rumayor is Professor at the Department of Didactics of the University of Alcalá de Henares in Madrid (Spain) ([email protected]). v Ana María de-las-Heras-Cuenca is a FPI grant holder at the Department de Didactics & School Organization of the University Complutense in Madrid (Spain) ([email protected]).

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1. Introduction the intentions and the interpretations of human beha- Research since the 1980s on teaching processes viour are necessary for taking group action in which has revealed the dilemma addressed in this article: the each person has to interpret the actions of the rest existence of intangible situations that are not only while giving clues about the intentions behind their unquantifiable but also difficult to convey in words. own conduct. This is the case of intercultural relations, where it is It was in the second half of the 20th century that essential to know people’s location and movement, Audio-visual Anthropology emerged as a discipline wi - Comunicar, 39, XX, 2012 together with the feelings of rejection and exclusion thin Anthropology, concerned with studying the use of sometimes experienced by immigrant schoolchildren. audio-visual recordings –photography, sound, video– Such situations, as in the sphere of Intercultural Edu - as part of anthropological research in general and edu- cation, become complicated when those involved in cational ethnography in particular (Ardèvol, 2006; van the teaching processes do not know the language of Leeuwen, 2008; Pink, 2007; 2009). In this context, as the receiving country or they are not sufficiently fluent knowledge of the Other is one of the basic tenets of in it, such as in the case of kindergarten pupils. Intercultural Education, this article aims to tackle the This is a dilemma that has accompanied one of the following questions: to what extent do photo and greatest epistemological crises of the late 20th century, video recordings help to understand the Other, that is, known as «the crisis of representation» (Rorty, 1983; to know the intentions and interpretations of the peo- Gergen, 1992; Crawford & Turton, 1992; Shotter, ple acting?; how, and to what extent, do audio-visual 2001), which questioned the foundations of objectivity narrations provide contextual references for these made from the standpoint of Cartesian rationality actions? From a methodology point of view, what based on the premise that the human mind showed audio-photographic and film information should we the truth of reality by its representation using language. collect and how should it be analysed to produce This cornerstone of objectivity was questioned by the audio-visual documents that enable everyone to see absence of personal and contextual referents of the the Others’ reality and truth objectively? In order to people making that representation. answer these questions, the following section shows One of the approaches for dealing with the dilem- some figures and describes the construction of some of ma and leaving behind this crisis situation was put for- the categories generated in the project funded by the ward by Anthropology, which proposed to address Ministry of Culture and Innovation (2009-11). We study situations by using narratives that provide spatial will then go on to describe the contribution made by and temporal contextual elements of the action or NVivo 9, a software program for handling audio-visual event, and the personal context of the observer/narra- recordings in qualitative research, in order to describe, tor in order to be able to facilitate an understanding of produce and categorise or code the intercultural rela- the event or field of study. In this sense, the researcher tionships. Lastly, we will provide a set of conclusions is not permitted to speak on behalf of the participants drawn from the analysis. and describe their behaviour and relationships using the researcher’s own cultural and scientific framework 2. The contribution of audio-visual recordings to as reference – the «emic/etic» dilemma. Additionally, knowledge of the other in Intercultural Education the underlying principle of To illustrate how we approached the issues out- «knowledge of the other» contributes to understanding lined above, we present some of the elements of the of and affection for different Others, as when they two ethnographies carried out at the kindergarten and start to form relationships they get to know each other primary school (CEIP) «La Paloma» de Azuqueca de and then start to love each other. However, to under- Henares (Guadalajara) and CEIP «Cervantes», a pri- stand a personal action or social event, we need to mary school in the centre of Madrid. We started work know the intention of the person who is acting in this by selecting two groups of pupils at each school, one way as well as the interpretation or meaning given to in kindergarten and the other in primary. We began those actions by the person on the receiving end of our field work at the first school on 4 March 2009 and them (Mead, 1982; Blumer, 1982; Schutz, 1974; completed it on 16 June 2011. At the second school, Berger & Luckmann, 1986). From the approach of field work started on 19 February 2009 and was com- symbolic interaction and social construction of reality, pleted on 21 June 2011. We went to each school one both processes are essential for acting as a group even day a week. Both schools were chosen for their cultu- though on the surface they may not seem to share ral diversity, among other reasons. Specifically, in common values. For example, for Mead (1982) both CEIP «La Paloma», the Primary Education section

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had: 10 Spanish children, 1 Spanish girl of ethnic gypsy were discussed that enabled everyone involved –pupils background, 6 Latin American children, 4 Rumanian and researchers– to understand who they were and children, 1 child from Burkina-Faso and 1 child from what they thought about, what they liked and prefe- Morocco; and in Kindergarten: 18 Spanish children, 1 rred, and what contexts they inhabited and constitu- child from Latin America and 3 children from Nigeria. ted. In the Primary Education section of CEIP «Cervantes»: For example, one of the categories we dealt with 1 Spanish girl, 8 children from Ecuador, 4 children was «Football: different meanings and practices», from Morocco, 1 girl from Paraguay, 2 from the Domi- explaining that in a group of children who are fans of Comunicar, 39, XX, 2012 nican Republic, 1 Peruvian boy, 1 Italian girl, 1 from this sport there is much more going on than merely a the Philippines, 1 from Argentina and 1 from Colom - particular group having an affinity for a particular phy- bia; and in Kindergarten: 3 Spanish children, 5 from sical activity. It revealed the disaffection shown by this Ecuador, 2 from Morocco, 3 from the Dominican group towards their peers, whose preference for other Republic, 1 Peruvian boy, 2 from Bolivia, 1 Italian, 2 kinds of games and activities excludes them from play- from the Philippines, 1 from Argentina and 1 from time and complicity both in the playground and in the Venezuela. We worked with a total of 101 pupils. Both ethnographies shared the feature of working with We should state that audio-visual data are valid for repre- audio-visual narrations. There is a difference between one senting their essential elements and help to produce interes- and the other ethnography, ting knowledge when they are handled by computer pro- which is that CEIP «Cervan - tes» identified pupil groups grams such as NVivo 9, that facilitate the visualisation, orde- through video recordings made in the playground, where each ring, relation, grouping and analysis of different kinds of week the itinerary and activities recordings – text, audio, photography, video, etc. of a particular child were fil- med. This enabled us to see the companions chosen by each pupil to share their time in school with and the classroom. As we delved deeper into the data analysis, activities and cultural operators mediating their rela- we found that football as an activity is made up of a tionships. whole array of practices and meanings which, to some During these years, the topics covered by the pupils extent, conditioned the interpersonal relationships of in their audio-visual narratives were: Primary Education pupils at CEIP «La Paloma». We In CEIP «La Paloma»: What I like and don’t like came to understand that among group identities, there about school; How I see myself and how others see is one based on football that lends a certain stability to me; My family and my surroundings; Reporters: interactions, turning this sport into a social gathering in Interviews with important women; Reporters: Our the playground, but also into mutual knowledge view of the playground; School autobiography. through which they shared experiences and wishes In CEIP «Cervantes»: What we’re like; The neigh- that went beyond the time spent together at break bourhood from my school; The school from my neigh- time. Of the 16 boys and 7 girls in the group, 8 boys bourhood; My autobiography; This is my family; mentioned football as a major reference point in all Reporters in the playground; Smells, colours and their narratives. As pupils made their photos and sounds of Madrid. audio-visual narratives, we as participating observers In the reference classrooms, the stills and video began collecting evidence that football was a part of camera became essential for the «native gaze» to their relationships by which some sought social recog- emerge (Ardèvol, 2006; Pink, 2007) through the nition from their peers by demonstrating their skills and narra tives produced by the boys and girls over the physical prowess in the sport, and by possessing cer- three school years. Photography and video, in addition tain items such as footballs and football shoes in the to the classic function of recording reality that they play colours of the country’s most famous clubs. They in educational research, formed a space where pupils sought and obtained the group’s recognition and created representation and therefore where meanings acceptance and this gave rise to a series of shared

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meanings: «he plays football well», «he’s an ace foot- exchange of meaning that enabled us to delve into ball player», and so on, in representations of themsel- topics and issues around the «school child» and the ves that were recognised by the other children. Seven «social child», or the subject that acts with intent and boys in this group even showed their preference for an within a framework of reference. In Figure 1 below, ideal type of woman, linked with the image of Sara we present the relevance of each of the topics or ope- Carbonero (a Spanish female sports journalist), rators around which we grouped the data for each Angelina Jolie or Cristiano Ronaldo’s girlfriend, all of boy and girl in «La Paloma» school. It is evident that, Comunicar, 39, XX, 2012 whom were, and still are, references from a context alongside football, the children shared a series of inte- outside school but loaded with meaning for them. rests and concerns to do with the subject of «techno- Gaining access to an understanding of this com- logy». This category was made up of meanings gained plex dynamic within the interpersonal and intercultural from their use of stills cameras and audio recording relationships in the sixth year primary school group equipment during the narration process, which were, would not have been possible without the pupils’ inevitably, situations that prompted pupils to share audio-visual self-narratives. Their lively, emotional experiences and get to know each other better. and evocative photo and video records of their own This way of proceeding with our study gave the referential framework made our field work into an ethnographic process two fundamental aspects, above experience of communication, social relations and all because it turned the photos and video recordings learning, as understood by Ardèvol (2006), Pink, into valuable material for accessing «knowledge of the (2007) and Banks (2007). The task of thinking about other». One, described by Ardèvol (2006), who what they want to say and what images they want to argues that the relevance of the self-definitions made capture on film, plus showing and sharing their audio- possible by using the camera in fieldwork, lies in that visual productions in the classroom, gave rise to an the best description of a culture is made by the native –the «emic» approach– because they are part of the cultural world that we want to understand and because these data are fundamental for addressing the researcher’s doubts, questions and interpreta- tions. The other, already described, because audio- visual narratives produce an exchange of meanings that are neither visible nor accessible by directly observing reality, so they became essential material for complementing the observations recorded in our field notebooks2. We agree with Wolcott (2003) that if all ethnography demands that we observe the cultural aspects of behaviour to find common pat- terns, we need to focus our attention not only on Football Adventure World actions but also delve into the meanings that these Gossip magazines actions have for the social actors involved. Our Schoolchild direct observation of reality, together with the data Technology and information provided by the pupils when they spoke about and discussed the audio-visual narra- tives, reassessed the subjectivity, interaction and exchange of meaning between the researcher, the pupils and the context in which they were acting and relating to each other (Bautista, 2009; Burn, 2010; Kushner, 2009). To paraphrase Kushner (2009: 10) «the audio-visual has the power to pro- voke intersubjectivity». This is a fundamental epis- temological process for understanding the function and value that audio-visual narratives have in cons- tructing true and consistent knowledge of the Other Figure 1: Importance of thematic categories for Primary Education that, in turn, will allow the intercultural relationship pupils at CEIP «La Paloma». to run smoothly and strongly. But, how did we get

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to categories such as «Football: different meanings and played with and the number of interactions between practices», immersed in the content of the audio-visual them in each of the sessions recorded. recordings? NVivo also shows all the information in detail, allowing us to access every moment of each video and 3. Contributions of the NVivo 9 program for han- enabling us to watch and analyse how Edward relates dling and analysing audio-visual data to each of his 14 peers. These connections between By reviewing computing programs that assist with data allow us to «find concepts that help us to make qualitative research data analysis3, we identified that sense of what is happening in the scenes documented Comunicar, 39, XX, 2012 the NVivo 94 application would be a valuable help in by the data» (Hammersley & Atkinson, 1994: 227). As organising, handling and analysing large quantities of commented above, from the first audio-visual narra - data recorded in photographs, audio and video. tives, we discovered how football emerged as a pri- «Large-scale projects requiring several researchers mary concept that made sense of various data collec- sharing large quantities of audio-visual data benefit ted using different techniques. This meant we could from using this technology. Researchers who decide to make groupings that allowed us to gradually unders- use CAQDAS (Computer Assisted Qualitative Data tand how intercultural relationships were being esta- Analysis Software) have a range of options for storing blished and what they consisted of. As in the case of and analysing their data» (Pink, 2007: 139). In our football, these groupings enabled us to validate that case, it is evident that the value of the audio-visual behind a love of the sport there was an array of highly recordings for our study was heightened enormously diverse meanings and practices that made sense of the by using NVivo 9. Imagine the tedious and laborious relationships between the children and showed the task of handling and analysing thousands of photo- true nature of the boys and girls in the classrooms. graphs and hundreds of video recordings using con- NVivo enabled to get a level of intersubjective recor- ventional software. The difficulties in analysing and ding of detailed descriptions and comparative explana- handling the data would hamper a thorough explora- tion on how our pupils were relating to each other and tion of the content of the photos and video recordings what cultural objects and practices were mediating in and narratives, hindering in-depth analysis and cross these interactions. As Geertz said, (2001: 37-38) «the referencing of the data. task consists in discovering the conceptual structures For our research this software turned out to be a that inform our subjects’ acts, what is «said» in social tool that simplified the tasks of sorting, analysing, con- discourse, and in building a system of analysis in terms necting, grouping and viewing textual and audio-visual data collected using various tech- niques and from different informants. The first activity this software allows us to do is connected with a basic task in ethnography, which is to define and establish initial links between the data. As a tool for carrying out this task, NVivo 9 has various functions for defining and specifying the «links» between photographic, audio, video and textual data, which in our study enabled us to relate pupils’ audio-visual recordings to researchers’ field notes and comments. To make this task easier from the outset, NVivo has a tool called «que- Image 1. Edward’s intercultural relationships in the playground (Primary ries» which enabled us to explore data in a Education, Cervantes). simple way. With «queries» we were able to ask various questions of the data in such a way that we of what is generic about those structures, what belongs could start to initially group information together. For to them because of what they are, is highlighted and example, these «queries» have enabled us to identify remains against other determining factors of human which of their peers each child played with during the behaviour. In ethnography, the function of theory is to break times recorded on video. Image 1 below is a supply a vocabulary that can express what symbolic screen shot showing the children with which Edward, action has to say about itself, that is, on the role of cul- a Primary Education pupil at CEIP «Cervantes», ture in human life».

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This complex process within ethnography needs a interpretations of other people on what they and their tool that is sufficiently flexible and powerful to relate fellow countrymen think and feel». Returning to Image different kinds of recordings (textual, digital, audio- 2, it can be seen how each «case» groups together dif- visual, image, sound, etc.). «Nodes» such as the ones ferent kinds of recordings, giving us easy access –as used by NVivo enabled us to do this complex task. As with the «nodes»– to audio-visual and textual data, shown in Image 2, in addition to an accessible envi- and verify for each child –as in the case of the example ronment for working with the data, this tool enables under discussion– what cultural operators were Comunicar, 39, XX, 2012 complex groups of meanings to be set up as they are mediating in their relationships and what practices built from different kinds of recordings, at different were associated, as well as the meanings they held for times and by different individuals. each pupil. With the same work options provided by the grouping of «nodes», in «cases» we were able to access each pupil’s many audio-visual representations, as well as the discourses and meanings extracted during the process of eli- citing the image referred to in the above para- graph. The potential of the «cases» lies in providing a space in which to describe the story of each social agent, their values, mea- nings and norms that govern their social life and that allows them to be embodied. The «cases» allowed us to look at individuality, the detail of the culture as it was experienced by each pupil, enabling us to make sense of rea- lity from an intersubjective discourse and get Image 2: Records contained in a «node». under each boy and girl’s skin to understand their point of view and their feelings in their NVivo 9 also provides a workspace that is not different contexts: school and social. available in any other CAQDAS, as Lewins & Silver (2007) acknowledge, and we consider it to be essen- 4. Conclusions tial for any ethnographic research project and for our We understand that knowledge of the Other is study in particular. The data grouping environment one of the core aspects of Intercultural Education and called «cases» helped us to focus on the study of each of the solution to the «etic-emic» dilemma faced by boy and girl and was where we stored various kinds of ethnographic studies. We approached this knowledge data to know more about them. Image 3 shows the by specifying and sharing the intentions and interpreta- twenty-five cases of the pupils in 6th year of Primary tions of human actions in situations of collaborative Education at CEIP «La Paloma», holding a large num- work, such as the audio-visual narration of stories that ber of audio-visual recordings taken by the children are relevant to the people in them. In this context, we together with recordings obtained by the three resear- can provide some answers to the three questions chers who provided relevant information about who posed in the introduction: they were and what their relationships were. To what extent can photo and video recordings This way, we captured the view of several parti- help to understand the Other, that is, to know the cipants and what was anecdotal and meaningful in the intentions and interpretations of the people acting? In actions and discourse of the social agents; this enabled the work carried out during the school years 2008/09, us to know what they were feeling and thinking in 2009/10 and 2010/11, both photographic and video order to understand how they were acting. In these images were the basic systems used for representing groups of «cases» we collected each pupil’s discourse, the collaborative relationships, as they enabled us to together with the views of their classmates and any show not only the perception of reality through the relevant events recorded by the researchers involving eyes of the people taking part, but also to convey atti- each of the subjects. We therefore built second order tudes, feelings, events and intangible relationships that data because we coincided with Geertz (2001: 23) in are hard to communicate using words; in the case of that «what we call our data are really interpretations of some pupils, the fascination with fame or the power of

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made up of material and symbolic elements with meanings that make sense of behaviours and relationships that occur within them. Therefore, to understand the action of humans in those sce- narios –their intentions and interpretations– their continuity in space and time should be recor- ded, as their meanings are in the temporal order

and in the succession of places in which these Comunicar, 39, XX, 2012 practices occur; a «continuum» that is inherent in film language. Now, as well as addressing the continuity of the film shots of the cultural situa- tions under scrutiny, we should add the impor- tance of the camera’s point of view, the require- ment to give the recorder to the Others so that they can convey their intentions, concerns and Image 3: Each boy or girl shown as a «case». interpretations; this will enable us to confront the «etic-emic» dilemma and, for example, find out the some football players. In this sense, we consider that reason for their affections or the attraction that a high the use of photographic and film language was valua- proportion of pupils taking part feel for audio-visual ble in capturing the intentional behaviour of some of technology. Lastly, as we reflect on intercultural rela- the participants and to show the interpretations of tionships, we should state that audio-visual data are those on the receiving end of these actions. valid for representing their essential elements and help How and to what extent do audio-visual narra- to produce interesting knowledge when they are hand- tions provide contextual references of these beha- led by computer programs such as NVivo 9, that facili- viours? We found that the photographic and film lan- tate the visualisation, ordering, relation, grouping and guage used in the stories or in the autobiographical analysis of different kinds of recordings – text, audio, accounts favoured an understanding of pupils’ perso- photography, video, etc. nal or socio-cultural reality, as it gave continuity to the situations they experienced through the spatial and Notes 1 It may be worth pointing out that these processes of elicitation temporal aspects recorded. This essence of the narra- entail a projective observation as contemplated by audio-visual eth- tion has enabled us to contextualise socio-cultural nography, which consists in putting social agents in front of their events, indicating not only the physical characteristics own still shots or films in order to obtain more and better data. This of the people and places involved, but also to present became a technique that enabled comments to be recovered and them in the economic or political framework in which events remembered in order to delve deeper into them, as well as generating discussion, views and exchanging different points of view they live, that is, in a specific place and at a particular (Ardèvol, 2006). During three school years, pupils made narratives moment in time. That contextualisation helps to make about nine topics, so we worked on one topic per quarter. sense of someone’s life – the beliefs, thoughts, emo- 2 We have already pointed out the elicitation processes produced tions, intentions and so on that explain their actions – by pupils’ audio-visual narratives and the resulting projective obser- and to facilitate an understanding of the interpretations vation. We can now point out that this type of observation pro - duced a textuality from the story, or narration of what was being of that life made by the people they interact with. represented, enabling us to make a dialogic observation of the reality They are representations that facilitate knowledge of with in a structure of exchange of knowledge and interpretations the Other, an essential aspect of Intercultural alongside the pupils. The photo and video records meant that it was Education. possible to make observations that complemented our direct percep- What audio-photographic and film information tion; this enabled us to complete, explain, discard or delve deeper into the information and descriptions in our field notebooks. should we collect and how should it be analysed to 3 This group of software packages is known as CAQDAS: produce audio-visual documents that enable everyone Computer Assisted Qualitative Data Analysis Software. to objectively see the Others’ reality and truth? We 4 There are various types of software available to help analyse qua- have said that audio-visual recording is a good tool for litative data and they are described in work by Weitzman & Miles collecting information on human phenomena. To (1995), Fielding & Lee (1998) and Lewins & Silver (2007). We used «code-based theory construction software» for its complexity understand how that recording should be made, we and its flexibility in handling and analysing data. The website for the should add that social situations are historically and CAQDAS Project being carried out by leading intellectuals for data culturally organised, that these scenarios of activity are study is also a useful resource.

© ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 169-176 176 Comunicar, 39, XX, 2012 G litativeResearch B 10.3916/c33-2009-03-006). ciones audiovisuales en educación. C C35-2010-02-03). jóvenes. en mediática ción B realidad. B etnográfico.cine sualy H mun Paidós. Barcelona: contemporáneo. do A References K investigación. F Man chester: G Gedisa. B Hora. Barcelona: método. B Lon Sage. don: USHNER URN LUMER ERGER AUTISTA ANKS IELDING RDÈVOL RAWFORD ERGEN EERTZ AMMERSLEY , A. (2010). Emociones en la oscuridad: Imágenes y alfabetiza- , , P. & L & P. , , , C. (2001). C. , . (2007). M. , E. (2006). , , N.G. & L , , A. . (1982). H. Buenos Aires: Amorrortu-Murguia. Aires: Buenos K.J. (1992). K.J. .(09.Rcprrl esnl nJI R J.I. In personal. lo Recuperar (2009). S. PI & T & P.I. , , M. & A & M. , Manchester University Press. University Manchester (2009). Relaciones interculturales mediadas por narra- Barcelona: Paidós. Barcelona: UCKMANN . London: Sage. London: . EE sn Vsa Dt i Qaiaie Research. Qualitative in Data Visual Using La búsqueda de una mirada. Antropología vi - . Barcelona: culturas. las de interpretación La l neacoim smóio Prpcia y Perspectiva simbólico. interaccionismo El , TKINSON URTON El yo saturado: dilemas de identidad en el en identidad de dilemas saturado: yo El R.M. (1998). Barcelona: Editorial UOC. Editorial Barcelona: , Comunicar,35, T. (1986). T. D. , , P. (1994). P. , Comunicar, 33 (1992). Computer Computer Analysis and Qua - La construcción social de la de social construcción La Etnografía.Métodosde 33-42. (DOI: 10.39 (DOI: 33-42. 16/ - im s Ethnography. as Film , 169-179. (DOI: IVAS & D. H D. & E - R logy. W QualitativeAnalysis.Data S Amorrortu. res: M Sage. London: Guide. Step-by-step A Research: V S Cátedra. W Trotta. Madrid: 144). la antropología de la educación y de la etnografía escolar (Coords.), RRE RA W 2011). P (20-05-2011). V lenguaje.deltravés a vida la de L P W Sage. London: Analysis. HOTTER CHUTZ INK INK EWINS ORTY ELASCO AN EAD OLCOTT EITZEMAN EB EB , (2007). S. , London: Sage. London: L , G.H. (1982). G.H. , . (2009). S. DE (Eds.), , DEL EEUWEN A & S & A. , R. (1983). , J. (2001). , A. (1974). A. S Itrainl (w.sitrainlcm (29-05- (www.qsrinternational.com) International: QSR M Lecturas de antropología para educadores. El ámbito de , P AILLO H.F. (2003). Sobre la intención etnográfica. In H.M. In etnográfica. intención la Sobre (2003). H.F. , E.A. & M & E.A. , ROYECTO Vozeducacióny T & J & T. , Doing VisualDoingEthnography. ILVER © iul nevnin. ple Vsa Anthropo Visual - Applied Interventions. Visual FJ G F.J. , La filosofía y el espejo de la naturaleza. ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 169-176 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: Espíritu, persona y sociedad. y Espíritu,persona El problema de la realidad social.realidad la de problema El Realidades conversacionales. La construcción , . (2007). C. ADS (http://caqdas.soc.surrey.ac.uk) CAQDAS. ILES EWITT ARCÍA , Thousand Oaks, CA: Sage. CA: Oaks, Thousand M.B. (1995). M.B. (pp. 9-16). Barcelona: Octaedro. Barcelona: 9-16). (pp. , Buenos Aires: Amorrortu. Aires: Buenos C . (2008). C. sn Sfwr i Qualitative in Software Using ASTAÑO Computer Programs forPrograms Computer London: Sage. London: M D M. & adok f Visual of Handbook Barcelona: Paidós. Barcelona: ÍAZ Buenos Ai Buenos (pp. 127- DE Madrid: R ADA - INVESTIGACIONES / RESEARCH

Received: 09-12-2011 / Reviewed: 01-03-2012 Accepted: 03-04-2012 / Published: 01-10-2012 l M. Luisa Sevillano & Angélica Sotomayor Madrid (Spain) / Huánuco (Peru) DOI: 10.3916/C39-2012-03-08

Food Advertising and Consumption by Students in Huánuco (Peru) Publicidad y consumo de alimentos en estudiantes de Huánuco (Perú)

ABSTRACT The significant shortcomings detected in the nutrition of students in the district of Huánuco (Peru), together with the television advertising observed for products of dubious nutritional value, led us to design and conduct a research pro- ject intended to analyse the relationship between the two: The influence of television commercials on the consump- tion of food products advertised in 2010, which is summarised in this article. In the study we carried out a correlative study of a sample of 120 pupils at different educational establishments. They answered questionnaires, were inter- viewed and underwent physical examination. We also analysed the food commercials broadcast by television chan- nels and the nutritional value of the products. Chi-square inferential analysis was used. The research showed that the pupils’ health has been adversely affected, with a serious incidence of tooth decay, a problem attributed to the consumption of certain foodstuffs. The study detected a positive relationship, which was highly significant statisti- cally, between attachment to television advertisements and the consumption by the pupils of advertised foods which are rich in sodium, calcium, sugar and calories. Also demonstrated was the interdependence between exposure to television advertising and the consumption of foods with a high fat content, which should be monitored and contro- lled by government officials. RESUMEN Las importantes carencias nutritivas apreciadas en estudiantes del distrito de Huánuco (Perú), junto con la publicidad televisiva de productos de dudosa calidad nutricional observada, nos llevó a plantear y desarrollar una investigación con el objeto de analizar la relación entre ambos fenómenos titulada: Influencia de los anuncios televisivos en el con- sumo de alimentos publicitados durante el 2010, cuyo resumen se presenta en este artículo. En la investigación plan- teamos un estudio correlacional con una muestra de 120 escolares de diversas instituciones educativas, a quienes se aplicaron satisfactoriamente encuestas, entrevistas y guía de evaluación física; también se analizó la publicidad emi- tida por los canales de televisión sobre alimentos y su contenido nutricional. El análisis inferencial aplicado fue Ji cuadrado (χ2). Con esta investigación se ha demostrado que el estado de salud de los escolares está afectado, siendo muy agudo respecto a la caries dental, problema que se atribuye al consumo de ciertos alimentos. Se constata que existe relación positiva, con alta significancia estadística, entre la adherencia a los anuncios televisivos y el consumo de alimentos publicitados de alto contenido en sodio, calcio, azúcar y de calorías por los escolares estudiados; así mismo, se prueba la interdependencia entre la exposición a los anuncios televisivos y el consumo de alimentos con productos de alto contenido en grasa que merecen ser vigilados y controlados por los responsables. PALABRAS CLAVE / KEYWORDS Nutritional habits, scholars, school, advertised products, food consumption, advertising, health, adherence. Hábitos alimenticios, estudiantes, escuelas, productos publicitados, consumo de alimentos, anuncios, salud, depen- dencia.

v Dr. María Luisa Sevillano-García is Full Professor at the Universidad de la Facultad de Ciencias de la Educación of the Universidad Nacional de Educación a Distancia in Madrid (Spain) ([email protected]). Dr. Angélica Sotomayor-Baca is Full Professor at the Universidad Nacional Hermilio Valdizán de Huánuco (Peru) ([email protected]).

Comunicar, n. 39, v. XX, 2012, Scientific Journal of Media Education; ISSN: 1134-3478; pages 177-183 www.comunicarjournal.com 178 Comunicar, 39, XX, 2012 manufacturers and advertisers, as they have more dis more have they as advertisers, and manufacturers Introduction 1. uig eiin idrcl truh hi prns or indirect as role their parents money, pocket their with directly their through indirectly decisions buying make children As mind. child’s a in product a position easily can which element powerful a becomes tising adver- Television are message. the spread consumers to encouraged and culture popular of part become brands which in marketing, furtive of kind a is There culture. food own their develop progressively and ties habits of their elders, notice what food is served at par tion eating. From an early age children learn the eating condi- factors which cultural and in social culture complex powerful, food a of existence the analysis, indicating this supports 78) (1995: erroneous Contreras to beliefs. lead can and value nutritional in poor and calories in rich food emphasise to tends food for publicity (1993), Robinson For healthy. not are which The life. of values and practices reveals advertisements of quality analysis proper a to contrary are which models and health to risk a are which concepts mote strategies. marketing pro- implicitly or tacitly and programmes television Certain publicity through wide world- promoted food», «junk and food fast like items of consumption the via developed has and traditions gastronomic people’s with do to little has It eating. of way new a whole a as population the in see can we Today acceptance. their and items food new with rity the same coin, as television advertising favours familia- vision, publicity and consumption are different sides of tele- (1995) Morón to According habits. chil eating dren’s in factor influential the clearly were television, on those especially messages, publicity that concluded 24) (1984: Mardomingo by studies The item. food lar particu- a buy to them persuade to easier is it and sing adverti to vulnerable more are children youngest the field, cognitive the considering When values. and des in attitu- factor behaviour, influences which environment, their powerful a it making is television, what on up shown pick to quick in are present Children is homes. most and teaches and socialises Television together advertised, with the repercussions on health products of such consumption. food the of sumption con the and advertising television between tionship media study attempts to analyse the existence of a rela- This children. on have can advertising that effects ful harm the on debate international an to led has which situation a profits, substantial obtain can they age early have discovered that by developing brand loyalty at an ence the buying decisions of their families. Companies influ and - generations previous than income posable hlrn ae eoe n trcie emn for segment attractive an become have Children ------ngtv rl i etn hbt, otiuig o an to contributing habits, schoolchildren. among problems chronic in increase eating in role negative a playing been has publicity that recognised is It health. which leads to bad eating habits that can be harmful to sing preferences. These in turn influence their parents, purcha children’s on effect direct a has publicity that declared have (WHO) Organization Health World the and FAO The habits. eating bad encourages dren chil- at aimed publicity that studies, empirical via ted, consumption. on publicity of influence the showing hypotheses, the confirmed results The schools. public in children 274 of sample a to survey a administering schoolchildren, in habits eating and advertising food into research out constructed. is culture which through institutions important most the of one constitutes sion she points out that in the current urban context, televi- time, same the at 238), (2003: Elsewhere messages. have no place in the new lifestyles transmitted by these which customs and values displacing population, the and models that contribute to the collective memory of play a part in the development of and behavioural concepts identity cultural of construction the in place tant impor- an occupy advertisements television in mitted trans- messages the that out points author the analysis, influence concepts of food and health. Broadening the terns through communication processes which directly pat- behaviour determine patterns cultural that shown 30). 2003: Díaz, & Yáñez (Olivares, ders negative the and disor nutritional display who children of habits advertising eating food of influence the showing time, some for analysed been has nomenon phe This television. on advertised products purchase to adults by decisions determines children by pressure Sometimes underestimated. be not should customers chips, as well as milk and carrots bought from a super- and nuggets chicken, hamburgers, brand McDonald’s the offered were They five. to three aged California evaluating the preferences of a group of 63 children in studied, was publicity food of influence the which in the results of research carried out in the United States, obese. or overweight were pupils of 21.1% that show study the of results The to13. 8 aged children 288 of consisted sample The centre. Crespo» Tamariz «Abelardo the at pupils the of performance academic and nutrition va the on television of influence the studied (2006) rez In Ecuador, González, Quizhpe, Armijos and Ál and Armijos Quizhpe, - González, Ecuador, In demonstra- (2005) Medicine of Institute US The carried (2003) Díaz and Yánez Olivares, Chile, In has 54) (2003: Sauri viewpoint cultural the From The Eroski Consumer Foundation (2007) reports (2007) Foundation Consumer Eroski The © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 177-183 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: - - - study is part of, is justified for the following reasons. following the for justified is of, part is study problem The 2.1. methods and Material 2. interest. a universal of subject topical with dealing are we that then, see, can We Lima. in out carried been having space, and time in own our to close is study This teenagers». Peruvian by read and provided another contribution, entitled: «Television, seen, heard 35-42), (2010: Quiroz In researcher effects». 36 their issue into research adolescents: in drugs and attitudes «Television, study the present 185-192) (2009: Rey and González Sevillano, 33, issue In te». enter TV: sensationalist and t miseduca misinform, ain, programming «Children’s entitled: is (2008), Digón by second, The diet. television their of result a as by children reality of construction the with deals and 65-108) (2008: Río Del & Río Del by research of result the is first The texts. following: the de inclu They article. this by red dealing cove that to similar issues with studies various hed publis has «Comunicar» tions. publica specialised in to them references numerous from the seen be also can topics these of interest their The parents. influence turn, in they, and preferences purchasing children’s on influence direct a has it as to obesity, childhood related closely is that publicity concludes (2010) Who obesity. to lead that products of consumption the rages encou television mediator, a as acting than rather that, primary schools in San Luis de urban from 13, to 6 aged sexes both of children 448 of consisted sample The obesity). and between consumerism mediating (Television, obesidad» y mismo consu- entre mediadora televisión, «La entitled study obesity. in increase the in factor important an is it as children, concluding that publicity plays a negative role for advertised food of content nutritional the analysed food. of choice the influenced publicity previous that concluded study The market. © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 177-183 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: h rsac w hv cnutd wih this which conducted, have we research The two contains 31 Issue the by sponsored study A a produced (2009) Toro and Moreno Mexico, In 10) (2008: Ibarra and Pastenes Cáceres, Chile, In - - - - Potosí. They concluded factor in children’s eating habits. eating children’s in factor influential the clearly were television, on those especially messages, publicity that concluded 24) (1984: Mardomingo by studies The item. food particular a buy to them persuade to easier is it and advertising to vulnerable more are children youngest the field, cognitive the considering When values. and attitudes behaviour, influences which environment, their in factor powerful a it making television, on shown is what up pick to quick are Children - - district, to examine their viewing habits, determine the determine habits, viewing their examine to district, Huánuco the in schoolchildren at aimed and channels what establish To study. publicity for food products was broadcast by television the in pupils the of ristics Objectives 2.2. risk. at population the benefit will and officials have already been made available to local government findings Its studied. items food the of consumption in and publicity of area the in made be to improvements allow will study the of results The advertised?». items to food the of consumption the and advertising television attachment between there is relationship «What question: the to answer scientific a providing to view schoolchildren in the Huánuco district in 2010, with a on food consumption of television advertising aimed at influence the determining of aim the with up drawn teenagers. and children on especially population, the on impact urban greatest the has current that medium the the is television context, in Moreover, life. of quality low perpetuate the population’s lack of development and a lance can lead to illness from an early age and helps to weight. The issue is also important as nutritional imba- c nutritional no school in disorders nutritional extensive to leading value, of products of consumption the rages nues to be exposed to television advertising that encou conti (Peru) Huánuco of population child the Firstly ide, uh s antiin oeiy r being or obesity malnutrition, as such hildren, To identify the social and demographic characte- demographic and social the identify To was project a problems these to response In over- - - - 179 Comunicar, 39, XX, 2012 180

eating habits of the children in the sample, identify 2.5. Data Processing health problems linked to their diet, and analyse the Revision, coding, classification, presentation and influence of television advertising on consumption by interpretation of results using descriptive and inferen- schoolchildren in the Huánaco district of the food pro- tial analysis. The inductive-deductive method was ducts advertised in 2010. used to draw conclusions and generalise results.

2.3. Variables 2.6. Sample Selection Comunicar, 39, XX, 2012 • Dependent variable: Consumption of food items The sample consisted of 120 subjects, divided advertised on television. equally between boys and girls. They were classified • Independent variable: Exposure to television in three age groups, each accounting for 33.3% (40) of advertisements. the total: 6 to 8 years, 9 to 11 years, and 12-14 years. Among the other possible variables whose effects A majority (65%) were from private schools (78 chil- it was desirable to monitor, in the interests of metho- dren). The following were excluded from the study: dological coherence with the aims of the study, we children without a television at home, children not find it useful to consider the role of mothers, grand- attending school regularly, children who did not agree mothers, aunts, teachers or other people with an to take part in the study. influence on the diet of the sample studied. We be - lieve it to be obvious and almost axiomatic that the diet 3. Results in a home or school depends partly on decisions taken Among schoolchildren, watching television is the by adults responsible for the care and education of most popular recreational activity (46.7% name it as children and adolescents. These adults are primarily their favourite). 95% spent an average of 1-2 hours mothers and fathers and secondly teachers and those watching continuously while 93.3% watched for a who prepare school menus. Any dietitian can explain total of 1-4 hours per day. 40% reported that they had that the key to attacking the problems of tooth decay television in the living room at home. However, 38.3% and obesity (two of those quoted in the article) lies reported that they had television in more than two pla- with mothers who are not sufficiently well informed or give in too easily to their chil- dren’s requests or demands, exhibiting weak- ness from the point of view of the educator. Sometimes mothers act as mediators between television advertising and the desire of chil- dren and teenagers to eat what they see in advertisements. Mothers have two important tools at their disposal: they can educate chil- dren in healthy eating habits, rationing and selecting what they see on television, and can make decisions on the family diet. However, in this first study, we thought it more pertinent to analyse in depth the role of television, reserving for a future occasion the study of independent variables such as the role of mo - Figure 1. Preferences by age thers, teachers and others. This work could even include a comparative study with a view to developing a comprehensive educational program- ces at home, the bedroom being the place most fre- me, involving different social agents with responsibility quently mentioned (50%). The favourite programmes for the nutrition of children and teenagers. of the youngest children (aged 6 to 8) are almost exclusively cartoons and the same preference is found 2.4. Means of gathering information in the 9 to 11 group. The oldest group prefer televi- • Visiting schools or, if necessary, homes. sion series and news programmes. The following • Informed consent form from pupils’ parents or tutors. chart shows children’s preferences concerning the • Confidentiality and data protection agreement. content of publicity, according to age groups. • Various questionnaires. One of the questions in the study referred to the

© ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 177-183 181

consumption of food items while children were wat- three free-to-air channels, the advertisement lasting 30 ching television. Their replies show that 43.3% regu- seconds. It is shown most often on «TV Peru»: 10 larly ate while they were watching television. 18.3% times a day, making a total of 300 seconds’ publicity ate fruit, while similar percentages ate popcorn, cere- per day on the channel. It is also shown extensively on als and other junk food. According to the study, attach- other channels, for a total time of 240 seconds per ment to television advertising for food items on free-to- day. Total: 3,240 seconds (54 minutes) of publicity air channels was as follows: per day, adding the time for all channels. Comunicar, 39, XX, 2012

The diagram shows that there are three funda- mental reasons for preferring a television advertise- ment for a food item: because it shows products which are new to the market, because the advertise- ments are broadcast during schoolchildren’s favourite programmes, and because they appear on television. The greatest concentrations of pupils with high and medium average product attachment are found among consumers of the products advertised.

4. Discussion The findings of this research provide useful infor- mation about the viewing habits common to nearly all the pupils in the study. Cumulative viewing time during the day amounts to 1-4 hours [93.3% of the sample (112 pupils)], habits which coincide with those Table 1. Television-related factors that influence the recorded by Hernández and Parra (1997), who consumption of the food items studied. observed that adolescents and pre-adolescents spent an average of 4.1 hours per day watching television According to the data from the study, 68.3% report and 1.7 hours playing with video games or watching that they almost always see advertisements for food videos. Ávalos (2009) reported that schoolchildren in products. Surprisingly, 45% of the pupils do not pay Colombia spend about 20 hours per week in front of attention to the nutritional information provided for the television. The studies by Callejo (2008) similarly these products. 40% assume that they have a guaran- show that the heavy consumers identified watch tee of quality. Lastly, 56.7% say that the products nearly four hours of television every day. advertised on television are easy to purchase. When we analyse the variables of attachment to Preliminary filtering was carried out to identify the television advertising and the consumption of food products that pupils recognised in advertisements items with a high sodium content by the pupils studied, shown on different TV channels. Regarding the nutri- we see that there is a high, very significant correlation tional value of the products advertised, the main com- [χ2= 13.531; GL=2; p=0.001]. These results coin- ponents of Lay’s crisps («Papas Lays: del campo a tus cide with those of other studies. Television advertising manos») are sodium and carbohydrates. The adverti- is dominated by products whose frequent consump- sement for the product lasts 45 seconds and is shown tion is described by dieticians and nutritionists as inad- on six free-to-air channels. It is shown most extensively visable and unhealthy, food items which encourage on «América TV» and «Panamericana», 12 times a day eating habits among children and young people which on each, making a total of 540 seconds per day on are distant from, or indeed opposed to, the require- each channel. It is also shown extensively on other ments of a balanced diet, leading to cardiovascular channels, total time ranging from 360 to 450 seconds problems and increased blood pressure, among other per day. Total: 2,700 seconds of publicity per day (45 problems. minutes). Another product, «Yogurt Gloria» (yogurt), The research of Olivares, Yáñez and Díaz (2003), which has a high content in calcium, is advertised on carried out in the Mexico City Metropolitan Area,

© ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 177-183 182 Comunicar, 39, XX, 2012 for packaged products such as crisps, chocolates, bis chocolates, crisps, as such products packaged for advertising. Their favourite advertisements were those television of result a as items food for preferences and tastes their develop children that reports who (2003), Sauri by out carried analysis the by supported is ding fin- This biscuits). (butter), (chocolate «Sublime» and Gloria» «Oreo» «Mantequilla (yoghurt), Gloria» «Yogurt (crisps), Lays» «Papital as such products tised adver consumed habitually - they that found also was It day. per hours 3-4 than more television watch tion educa- primary of 8 to 5 levels in children that shows 4. tde b te rsi osmr Foundation Consumer Eroski the by Studies 44). 2007: (Rodríguez, it buy to them to encouraging it, have desire their fostering product, awakening the in attention, interest their their capturing audience: the lists the steps necessary to achieve the desired effect on which action), desire, interest, (attention, model AIDA watching. are children and when television chocolates on presence strongest the has biscuits, snacks sweets, subcategory the items, food of category the Within watching. are dren chil- most when time the 6.00pm, and 3.00pm ween bet- advertising television Consumers’ all of 44% for account ducts pro- food Australian for advertisements the that shows by Association out carried ments advertise of content the of analysis for The that items. food by followed toys, for is pupils by most liked publicity The mind. child’s a in product a of presence sion isapowerfulweaponthatcaneasilyestablishthe on televi on Based advertising that concluded she results, product. these food a for advertisement an red remembe- 88.7% advertisements. the watching liked cuits and sweet drinks. 69.7% of the children said they h pbiiy dniid y h suy olw the follows study the by identified publicity The Figure 2. Favourite food items. food Favourite 2. Figure - - - tooth decay, obesity and bad eating habits. eating bad and obesity decay, tooth to lead often they content, sugar high their of because and, value nutritional no have items These nutrition». sity anddiabetes.Asthereportsays:«Sweets:zerofor proportionally related to future anomalies such as obe- and directly are habits eating bad and diets children’s foods rich in sugar, fats and salt create an imbalance in of consumption habitual the that shown have (2010) channel 15 («América TV»). The most popular type popular most The TV»). («América 15 channel respon- of dents. (60) 50.0% for place favourite the being one in more than two parts have of the house, the bedroom (46) 38.3% while room, living the in television a had they that reported (48) 40.0% day. per hours 4 1- of total a for watched (112) 93.3% while tinuously con- watching hours 1-2 of average an spent subjects) (114 95% activities. leisure other enjoying to television Conclusions 5. effects. harmful no with products of promotion the to food paid attention for urgent and products, publicity with jointly developed be should family to consume healthy food. Education in nutrition whole the for trend the support and needs new meet to nutrients of sources for searching attractive by also but prices offering by only not consumer, end the of value, nutritional well-being the favour to values of reflect scale their changing that must formats they new snacks; develop of producers the for challenge a is lifestyles current and food healthy between balance encouraged. are habits dietary good where places be ig aiis n ognsn atvte t promote should to school and home both as parents, with health activities organising and families ning trai- to attention special pay should centres medical in Staff provided. be should models role as act will pupils the most at risk and training for teachers and for others who nutrition of on behaviour advice the schoolchildren, modify to developed be strategies should Educational nutrition. on together work olchildren. The health and education sectors should scho of nutrition and food the regulating up drawn pupils. with contact in directly are which schools, in especially life-style, and diet to linked customs and habits eating good should be designed focusing on the development of recommendations: following Te aort canl o 3.% 4) was (46) 38.3% for channel favourite The • watching prefer studied sample the of 46.7% • a for search The level: commercial the On • Rgrig elh oiy A a sol be should law A policy: health Regarding • Programmes policy: education Regarding • the make to us enable study the of results The © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 177-183 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: - References [ independent are and consumptionoffooditemswithahighfatcontent [ relationship nificant sig statistically positive high a being there advertising, television by influenced is content calorie high a with products. these of consumption the influences advertising Television [ correlation nificant sig- statistically but moderate a find we content, sugar high a with items food of consumption and advertising deter products. these of consumption the mines advertisements television Watching 0.004]. C ConductualZC,1-10. ción de la identidad de género en la niñez intermedia: 8-12 años. popular publicity is for toys, followed by food, mentio most The (34). 28.3% of favourites the are TV cable on cartoons and sitio» hay fondo «Al series The (26). 21.7% of favourite the series, television by followed of programme was cartoons, preferred by 58.3% (70), Á [ correlation significant statistically high, a is there that shows content calcium high a with items food of consumption and advertising high [ correlation ficant a with items signi- very food high, a is there that see we content, sodium of consumption and tising adver- television to exposure variables the analyse we When advertised. products food the of consumption and advertising television to attachment variables the [ relationship underweight. were (4) 3.3% obesity. of risk (10) 8.3% were at risk of being underweight while and 2.5% (3) at normal, or good was study the in pupils the and (biscuits) dúo» recorded. was data nutritional following Oreo «El «Yogurt and galleta» Sublime (crisps), con «El manos» (butter), Gloria» tus «Mantequilla a Gloria», campo del Lays: television. on advertised ducts local channels. 85.8% (103) are consumers of the pro- on products food for advertising television to attached (27). 22.5% by ned © VALOS ÁCERES ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 177-183 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: • The variables exposure to television advertising television to exposure variables The • products of consumption that found also was It • television to exposure variables the of case the In An analysis of the variables exposure to television to exposure variables the of analysis An significant statistically highly positive, a is There • the of (103) 85.8% of state nutritional The • «Papas follows: as are advertised products The • • A majority of pupils [80.0% (96)] are moderately , M. (2009). Influencia del consumo televisivo sobre la forma la sobre televisivo consumo del Influencia (2009). M. , , A., I A., , BARRA =.7 G=; =.0] between p=0.007] GL=2; χ2=9.97; , A. & P & A. , (www.zonaconductual.com) (15-09-2011). (www.zonaconductual.com) 2=2.31; GL=2; p=0.315]. GL=2; χ2=2.31; 2=13.531; GL=2; p=0.001]. GL=2; χ2=13.531; 2=11.229; GL=2; p=0.004]. GL=2; χ2=11.229; =.2; L2 p=0.022]. GL=2; χ2=7.621; ASTENES χ =109 G=; p= GL=2; 2=11.059; , M. (2008). M. , Análisis de con- de Análisis Zona - - - - H (03-02-2011). vaux/06_r_equateur_annexe_3.pdf) ch/apprentissage/module4/immersion/archives/2005_2006/tra R peruanos. centes F es/en-el-en torno/funda (09-11-2011). cion-eroski-y-rsc) dad de Cuenca: 2004-05. Cuenca: de dad «AbelardoEducativaUnidad la de ñas Tamarizciu- la de Crespo» sión en el estado nutricional y rendimiento escolar de los niños y ni - M con obesidad. y sumismo D Barcelona. de Universitat na: F 10. 3916/c31-2008-01-008). deseducar. y tret desinformar ener, C Negocios. infantil. nutricionaltenido publicidadalimentosallade dirigida de público Q (17-09-2011). rio_reducci%C3%B3n_sodio) dios/noticias/out/media/1268420851_bolet%C3%ADn_2o_semina Pa Organización la de Salud. Expertos la de de namericana Grupo Américas: las en sodio de consumo del Reducción Institucional: Seminario 2º (2010). OMS. (1), 30 Nutrición, de lena 8º. a 5º de Escolares en Alimentarias Conductas y tos C (15-09-2011). des.uspceu.es/pdf/Articulo10Eltiempoinfantildelconsumotelevisivo) actividades. otras con lación I 8 lescencia, con la obesidad en preadolescentes y adolescentes en México. G (17-08-2011). infancia_y_adolescencia/2007/08/24/166151.php) (www.consumer.es/web/es/alimentacion/aprender_a_comer_bien/ obesidad. la propician que productos de consumo el fomentan infantil público al dirigidos R Longitudinal and Cross-sectional Girl. Adolescent among Analyses Activity? Physical Reduce and D televisiva. dieta su de través a infancia la S Deusto. M MDP Monografías de Pediatría. M 2011). digital. blicidadinfantil fomenta maloslos hábitos alimenticios. Periodista Comunicar,33, ac efectos. sus sobre investigación adolescentes: en drogas y titudes O comunitario. S Cen Estudio. de y Investigación de tro (Yucatán).Mérida de saciudad la de adolescentes en lud NSTITUTO EVILLANO AURI UNDACIÓN UNDACIÓN ODRÍGUEZ OBINSON EL IGÓN ONTRERAS ALLEJO ONZÁLEZ UIROZ LIVARES ERNÁNDEZ ARDOMINGO ORÓN ORENO R , ÍO , M.C. (2003). M.C. (www.nlm.nih.gov/medlineplus/spanish/ pain. (03-02- html.) , , P. & D .. (1995). J.A. , P. (2008). Programación infantil y TV sensacionalista: en sensacionalista: TV - y infantil Programación (2008). P. J. (2008). El tiempo infantil de consumo televisivo , y su re - L & T & L. , M.T. (2010). La televisión, vista, oída y leída por adoles- por leída y oída vista, televisión, La (2010). M.T. , S., Y S., , ei. nvria d Cie Fcla d Eooí y Economía de Facultad Chile: de Universidad Tesis. , T.L.(1993).DoesTelevisionViewingIncreaseObesity , M.L., G M.L., , , C., Q C., , . (2007). S. , , 77-96. , , DE B & P & B. , E E limentación y cultura y Alimentación (1995). (Comp.) J. Sevilla: Diputación de Sevilla. de Diputación Sevilla: , M.J. (1984). La adolescencia: ¿Una edad en crisis? en edad ¿Una adolescencia: La (1984). M.J. , ROSKI ROSKI ÁÑEZ M EL 185-192. (DOI: 10.3916/c33-2009-03-010). (DOI: 185-192. Comunicar,36, EDICINA UIZHPE R ORO ÍO C ONZÁLEZ , R. & D & R. , ARRA C Publicidad televisiva, hábitos alimentarios y alimentarios hábitos televisiva, Publicidad , M. (2008). La construcción de la realidad por ONSUMER , ONSUMER a dccó pr l sld n l ámbito el en salud la para educación La Creatividad en marketing directo. marketing en Creatividad . 20) L tlvsó, eidr entre mediadora televisión, La (2009). Z. Revista Chilena de Nutrición, 36, Nutrición, de Chilena Revista , R. & R. , -C DE 36-42. osmr rsi septiembre Eroski, Consumer Ecuador, Tesis. (www.edu Tesis. Ecuador, med. uni ge. - Boletín de Prensa. de Boletín ABRERA ÍAZ Doxa, 6, Doxa, , M.P. & R & M.P. , E Patología de la Pubertad, 17, 17, Pubertad, la de Patología STADOS , N. (2003). Publicidad de Ali de Publicidad (2003). N. men , - AL (Ed.) (2007). Los anuncios de TV de anuncios Los (2007). (Ed.) Pediatrics,(2), 91 35-42. E. (00. (www.eroski.es/ - (2010). (Ed.) . (2006). . . 19) Fcoe asociados Factores (1997). S. , ouia, 31, Comunicar, 267-296. (www.humanida- 267-296. Comunicar,99-108. 31, U EY NIDOS , L. (2009). Televisión, (2009). 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© ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 177-184 INVESTIGACIONES / RESEARCH

Received: 14-09-2011 / Reviewed: 23-11-2011 Accepted: 03-04-2012 / Published: 01-10-2012 l Mercè Oliva Barcelona (Spain) DOI: 10.3916/C39-2012-03-09 Fame and Proffessional Success in «Operación Triunfo» and «Fama ¡a bailar!» Fama y éxito profesional en «Operación Triunfo» y «Fama ¡a bailar!»

ABSTRACT The main aim of this paper is to identify the values conveyed by «Operación Triunfo» and «Fama ¡a bailar!». Their popularity (especially among young people) and prescriptive nature (they convey life models by means of identifying problems and proposing objectives and solutions) make them relevant study objects. This paper focuses on how work and fame are depicted in «Operación Triunfo» and «Fama ¡a bailar!», two areas that have hardly been studied in Spain. In order to fulfil the objectives of this paper, these programmes were analysed using a methodology that combines narrative semiotics, audiovisual style and narrative form analysis, as well as ludology and game design the- ory. The analysis shows that these programmes depict professional success as personally and socioeconomically rewarding, although it is extremely difficult to achieve. To obtain this success, the contestants are transformed through education and celebritisation. Finally, in these programmes there is a conflict between talent and fame. This paper concludes that «Operación Triunfo» and «Fama ¡a bailar!» present fame as a life aspiration and also show the mechanisms used to produce it. The programmes depict modern society as meritocratic and evidence the impor - tance of image in the modern workplace. Finally, they describe a «good worker» as someone passionate about their work, adaptable and capable of sacrificing his/her personal life. RESUMEN El presente artículo tiene como objetivo analizar los valores vehiculados por «Operación Triunfo» y «Fama ¡a bai- lar!». Su relevancia como objeto de estudio reside en su popularidad (especialmente entre los jóvenes) y su carácter prescriptivo (transmiten modelos de vida a partir de la identificación de problemas y la propuesta de objetivos y solu- ciones). Este artículo explora cómo representan el ámbito profesional y el concepto de la fama «Operación Triunfo» y «Fama ¡a bailar!», dos temas poco analizados hasta ahora en España. Para ello, se propone una metodología que combina la semiótica narrativa, el análisis de la enunciación audiovisual y el estudio de las reglas del concurso. El análisis revela que en estos programas se representan el éxito profesional como gratificante a nivel personal y socio- económico, aunque también muy difícil de conseguir. Para alcanzarlo, los concursantes son transformados mediante el aprendizaje y la «celebritización». Finalmente, hay en estos programas una fuerte tensión entre el talento y la popularidad como formas de llegar al éxito. El artículo concluye que «Operación Triunfo» y «Fama ¡a bailar!» son programas que prescriben la fama como aspiración vital y reflexionan sobre su proceso de producción; transmiten una visión meritocrática de la sociedad actual; ponen en escena la importancia de la imagen en el entorno laboral y definen un buen profesional como alguien apasionado, maleable y capaz de sacrificar su vida personal. KEYWORDS / PALABRAS CLAVE Reality TV, entertainment, semiotics, audiovisual narrative, audiovisual style, game rules, values, fame. Tele-realidad, entretenimiento, estudios semiológicos, narrativa audiovisual, lenguaje audiovisual, reglas de juego, valores, fama.

v Dr. Mercè Oliva is a Visiting Lecturer at the Department of Communication of the Universitat Pompeu Fabra in Barcelona (Spain) ([email protected]).

Comunicar, n. 39, v. XX, 2012, Scientific Journal of Media Education; ISSN: 1134-3478; pages 185-192 www.comunicarjournal.com 186 Comunicar, 39, XX, 2012 expansion strategy (Cebrián, 2003) and the values it values the and 2003) (Cebrián, strategy expansion multimedia its 2008), Fouce, 2006; Castañares, 04; 2003- (Selva, plays audience the role the and activity perspectives. Studies have been carried out on its inter areas. two these to «OT») relation in «Fama») (henceforth bailar!» ¡a «Fama and (henceforth Triunfo» «Operación by veyed con values the analyse to is therefore, article, present the of aim The work. understanding of way the and fame of redefinition the to relation in especially nary, imagi- social the and panorama television Spanish the weeks. few a after begin only shows weekly the and evictions; and nomina- tions performances, including daily, broadcast is programme the judges; also are teachers the evictions; pairs; new contestants enter the programme after the in weekly compete contestants the contest, individual mula but includes some modifications: although it is an for- Triunfo» «Operación the on based is programme The grant. study a for other each with compete cers dan- amateur young show, TV reality this In seasons. several for broadcast was and success of degree tain cer- a gained bailar!» ¡a «Fama only these, Of 2010). (LaSexta, aprendiz» «El and 2008) (Cuatro, «Circus» 2007-11); (Cuatro bailar!» ¡a «Fama» 2006-08); ro, 2002); 3, (Antena «Pop (Cuat actores» «Supermodelo» 2002); (Telecinco, stars» - de the «Academia of media: characteristic cycle tion/repetition/saturation innova- the following programmes other by emulated 81-84). 2004: Ornia, (Pérez format» «killer the of logic the following media and slots time different over expands content the and academy; the in participants the of life» «everyday the of summaries daily with ted, shows in which the contestants are nominated or evic receive classes; the they programme is organised into while weekly cameras of full house purpose-built lated, «Big in Like iso closed, a in together live chosen. contestants the Brother», finally is each winner a through until round continue contestants judges) which of panel chooses a by process pre-selection a (after audience the which in and contract, recording a for weeks several over other each with compete well sing can who and public the to unknown are who people «Big and Brother». Like 2001) «Pop Idol» it is a contest in which ITV, young Kingdom, (United Idol» «Pop of characteristics the combines format This country. etn a e ted n raiy ae shows» game «reality in trend new a setting objectives and object study Introduction: 1. In Spain «OT» has been analysed from different from analysed been has «OT» Spain In on impact strong a had have programmes These was format Triunfo» «Operación the Spain In Oeain ruf» eue i San n 2001, in Spain in debuted Triunfo» «Operación 1 n this in - - - - nlss protocol analysis en and - conveyed values dorsed. the to relation in has text the responsibility the forget cannot we important, is ly although the viewer’s capacity to decode the text free - Therefore, reading. their guides and centres what is it be made of it, is the base of the viewer’s interpretation, can that readings personal the of regardless itself, text in work audiovisual order to understand its the organisation and meaning. The up make that elements the of study detailed a is, that 249-292), 1999: Chio, Di & to (Casetti analysis textual relation used we fame?) in and work convey «Fama» and «OT» do values methods and Material 2. formats. two last the chapters to devoted the of conclusions and results main the ses «Operación Cuentas», Triun de and fo» «Ajuste Mayor», ma no «Her «Supernanny», ruina», «Desnu una era casa «Esta das», Radical», «Cambio analysed which 2010), (Oliva, 2010 September in Fabra Pompeu Universitat was presented at the Department of Communication of the that thesis doctoral a of conclusions and results «Fama». as such formats and similar other to (2008) related been Hay programme the has nor (2008), and Redden Ouellette by (2004a), shown as Holmes productive, and revealing be can that perspective (a fame on discourse programme’s this to paid been has attention theoretical much very not ver, Howe here). proposed one the to similar are that ses - conveys (Cáceres, 2002; Sampedro, 2002, two analy- uihet epciey. eod w aaye the analysed we Second, respectively). punishment and or recognition receives and sender (gives sanction of receiver doing), of subject the as value of object same the (wants rival doing), of subject the (helps per hel doing), of subject the of actions the (hinders nent oppo- respectively), mission a receives and (sets tract value of object (that which is doing), desired), sender and receiver of the of con subject the of actions the from (benefits state of subject (hero), doing of subject judges and viewers) play in the story. teachers, The roles identified are: contestants, (applicants, characters the roles narrative which analysed we First, structure. audiovisual and style. form narrative the of study the and semiotics usually narrative study: same not the in are together found that analysis textual of perspectives o ar ot hs td w hv dvlpd an developed have we study this out carry To (What question analysis main the answer To research main the together bring we article this In Narrative semiotics consists of analysing the story the analysing of consists semiotics Narrative «Fama ¡a bailar!». This article summari- article This bailar!». ¡a «Fama © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 185-192 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: 2 ht obns w consolidated two combines that - - - - shows, the rules of a game also convey meaning and meaning convey also game a of rules the shows, the analysis of the game rules. As Pérez Latorre (2010) television: studying for used less is that two first these to methodology analysis third a added have we tests, (2006). Felipe De Casetti and Di Chio (1999: 249-292); and Aranda and (1992); Kozloff (1995); Jost and Gaudreault (1995); Thompson and Bordwell by made contributions the on based was style audiovisual and form narrative the text, for example, the on set audience). The analysis of and narratees (receivers of the narration present in the narrators explicit of presence the and characters) the and viewer the between distributed is information the (how view of point frequency), and duration (order, time points), turning climaxes, acts, (narrative nisation phics, lighting), as well as the narrative form: plot orga gra computer editing, music, - and sound movements, and angles camera shots, of (types detail in analysed rnfrain o sae s cneune f these of consequence actions. a as state of transformations the and actions their doing), of competence or value of states conjunction or states, disjunction with respect to the object of final and (initial actants the of states er (Eco, 1981) (Eco, er er’s interpretation and how it constructs a model view view the guides text the how told, is story - the «how» from emerges that meaning the identifying of aim the with style audiovisual and form narrative the studying 274-279). 1999: Chio, Di & (Cassetti place takes action the which in environment the of design and (structure in set the spaces the programmes are and appearance) physical tat, (gender, age, social class, habi- traits characters’ the of study the added have we elements ted. how represen are collectives to these relation in quences conse has groups social tain cer- to states and roles certain assigning systematically of dies, analysis stu- the his in shows Collantes to Ruiz As texts. audiovisual methodology this (Ruiz adapted Collantes who Ruiz as 2009), Collantes, Ruiz 2006; well al., & Ferrés Collantes, as discipline, the of tions of Greimas (1971) and Courtés (1980), founders © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 185-192 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: In addition, given that «OT» and «Fama» are con For the analysis we took into account the contribu e opee te ei-artv aayi by analysis semio-narrative the completed We abstract more these To 3 . The audiovisual language has been has language audiovisual The . - - of fame. of manufacture the in involved mechanisms the reveal they hand, other the on And effort. and talent their for public the by chosen individuals, unique as stars fame: of definition naïve a legitimise and convey they hand, one On texts. contradictory and complex are «Fama» and «OT» Both - - - - eky hw o «T 08 ad O 2009» «OT and 2008» «OT (Telecinco) of shows weekly and programmes daily episodes, audition of up made difficulty. contest the of design the as winning (how to win) and losing (how to lose) as well of conditions actions, the determine and prohibited actions), compulsory actions, (permitted viewers and judges teachers, contestants, the of actions the guide functions, contest the how organise that rules explicit programmes’ the analysed We 2003). & Zimmerman, Salen 2005; Juul, 2008; Tosca, Pajares Heide & Smith (Egenfeldt-Nielsen, theory design game and ludology of works and authors canonical the of tions values. The analysis protocol is based on the contribu rising socially and economically. and of socially rising way a as and fulfilment personal of form a as ted represen- also is It renown. and recognition public is, that fame, with success professional equate grammes and prescribed to the viewers. Significantly, these pro- participants the by pursued OV) (main value of object value of object the as success Professional 3.1. analyses. ludic and style) audiovisual and form (narrative formal semio-narrative, the of results the section has been arranged thematically, relating the clarity, of reasons For section. previous the in outlined methodology the using «Fama» and «OT» of analysis Results 3. poesoa sne/acr n/r hy r not are they and/or singer/dancer professional a yet achieved professional success (they cannot not work as have they because characters incomplete as fied hs nlss rtcl a apid o corpus a to applied was protocol analysis This hrfr, h apiat/otsat ae identi are applicants/contestants the Therefore, the is success professional «Fama» and «OT» In the of results main the summarises section This 4 and the first season of «Fama» (Cuatro) 5 - - . 187 Comunicar, 39, XX, 2012 188

famous). «OT» and «Fama» are presented as «institu- 3.2. Methods prescribed for obtaining the object of tions» able to give the contestants the necessary com- value petencies for achieving it. Consequently, participating Once the contestants have been selected, their in the contest and winning it are the instrumental transformation process begins. This is carried out in objects of value. However, in the programme’s dis- two ways: training and education (improving their course a direct relationship is established between dancing and singing abilities), and «celebritisation» achieving the instrumental and the main OV, so that (their construction as stars to gain popularity and com- Comunicar, 39, XX, 2012 the importance is transferred from the second to the mercial value). These are the two «solutions» pres- first. This is made clear in the auditions, in which it is cribed by these programmes for achieving professional shown that for the applicants getting onto the pro- success. gramme (and winning it) is in itself a dream. In the audition episodes, the long queues, the 3.2.1. Training and education «OT» and «Fama» are not just simple talent contests; their objective is to transform the In both programmes analysed, success does not only depend participants through training and education. Significantly, on talent and effort, it is also a question of appearances both formats use a school-rela- (physical appearance and the way of dressing and speaking). ted vocabulary to name the spaces and the activities perfor- Therefore, we can relate «OT» and «Fama» to the concept med by the participants. Below we outline the values that of «phantasmagoric labour» (Sternberg, 1998), that is, the guide this dimension of the programmes. importance of appearances in the current work environment Firstly, effort and sacrifice. and the need to apply «branding» strategies to individuals. The design of the academy/ school is significant. In this space there is no strict separa- tion between the spaces for the contestants’ personal life inclusion of applicants with no talent in the final edi- and those for their professional life. The extreme case ting and the diversity of applicants and contestants in is «Fama», in which any room can become a rehearsal relation to social class, education, habitat, sex, and, to area, which shows how the professional sphere a lesser degree, age6, conveys the idea of democratic expands and colonises the personal space. In addition, and universal access to the opportunity of obtaining the contestants have to bear a large work load (espe- the instrumental (and main) OV. However, only a cially in «Fama»), which is emphasised in the daily small number of applicants can become contestants summaries thanks to their serial structure and a plot and only one of them will win the contest. Therefore, centred on classes and rehearsals. Finally, the isolation while everyone has the opportunity, only the «best» the participants are subjected to during the contest sug- can obtain the OV. gests the sacrifice of the personal and family life in The audition episodes also legitimate the main, favour of the quest for success. and especially, the instrumental OV and load them Secondly, constant pressure. This is often dis- with positive connotations, which also helps to legiti- guised as the expectations the teachers place on the mate the actual programme. In order to do this the participants, so that disappointment is usually invoked process for selecting the contestants is based on a when a contestant does not reach the required level. ritualised structure of rounds, tests and verdicts that For example, in «Fama» this constant pressure is evi- maximises the applicants’ emotional responses, which denced by the contest rules, which do not take into are emphasised in turn by the narrative form and account the progressive increase in difficulty and are audiovisual style: close ups, extradiegetic music, slow the cause of «the curse of the newcomers»7. At the motion, internal focalisation with respect to the partici- same time this pressure provokes emotional responses pants to generate intrigue, superimposed texts and in the participants (shown and emphasised by the narrative dilation. narrative form and audiovisual style), which once

© ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 185-192 them as stars as them representing contestants: the transforming for method «Celebritisation» 3.2.2. OV star). a (becoming main the and contest) the (winning OV mental instru the between confusion the reinforces also This omitted. is OV) main the obtain heroes, into formed trans- contestants, the which (in story pro- the of narrative gramme main the while doing), of subject the tants achieve the competences necessary for becoming contes- the how tells that subprogramme narrative a is (which journey» hero’s «the on attention their focus subject of doing (heroes) of role the play contestants the «Fama» and «OT» of plot the in that seem could it although characters: the dress. should they how and move should they how stage, on adopt should they attitude the interpret, will pro- Both singer. they pieces which contestants the on impose grammes or dancer a as identity and public image their and process training own their over trol contestants, the con any have not do and participants the when especially teachers/judges the between established is inequality strong a way this In life». vate «pri their in show they attitude the for evaluated also given that they are under private constant video-surveillance and are in even not them, questioning humiliating) without often are (which comments judges’ the and orders teachers’ the obey must participants The instru- them. the for have OV main) (and mental that importance the show to serve again r son cig o a etrle adec, who audience, enthralled an for acting shown are contestants the design, stage this to Thanks up. ding stan spectators of full pit large a is there sing testants con- the which on stage the below Significantly, 159). 158- 1997: (Marshall, fans their with relationship nal emotio- and direct more a establish can singer the and admire, they singer the to commitment their show can not trivial, given that concerts are a ritual is in which fans reference This aesthetics. visual and design set lar spectacu- to and elaborate an with concert, pop a mimic designed space a in perform contestants the stars tion are also exceptional: dressed up and made up like representa televisual and appearance physical tants’ contes- The people. ordinary from them differentiate tants demonstrate their remarkable singing abilities that contes the which in shows, weekly the in done is this «OT» in example, For admiration. of worthy people © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 185-192 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: As well as training, «Fama» and «OT» use another This leads to an ambiguity in the roles assigned to assigned roles the in ambiguity an to leads This Finally, discipline is another characteristic element. First, this means portraying them as extraordinary as them portraying means this First, 9 (celebritising them). (celebritising 8 , in reality these programmes ------ig h vsblt gie b te otsat (e see (we contestants admired) and watched being them the by gained visibility the ting represen of way the a is This cross area. judges’ the contestants to bridge the when do also they which surround the stage and raise their hands towards them, sed». «celebriti- are contestants the which on textuality pure the of limits the beyond go to try programmes the way this In slogans. supportive with T-shirts wearing signs and up holding yelling, performances, and signings CD to go that fans of images showing text, the in ded inclu- are world outside the in have programmes the repercussions the Finally, stage). the off and (on tant contes the of sides two the of identity consistent a ate cre- to information gathers that viewer model a tructs cons Web, the and slots time different over that spread contents with programmes, the of structure the Second, contest). the of part last the in «Fama» in and programme entire the throughout «OT» in (this happens followers their to appeals therefore evict and to them), not them, save (to contestants in the is of voting favour the rules: game the through done is this Firstly, fan. a as viewer model the construct to is tants 2006). Pantti, & (Aslama emotions «authentic» of expression the on based wers monolo- through gues, establishing an intimate relationship with the vie- fans their with communicate they or feelings their express contestants the website), me’s diary program- the the on videoblogs the (in (in «OT» and «Fama» room) in Both confessions. through revealed are feelings contestants’ the that «Big and images of conventions the of authenticity the emphasise to aesthetic used are Brother» the that significant is it sense, this In magazines). gossip to function valent public the image created in the enrich weekly shows (they have to an equi order in participants the of side hidden the showing of aim (rehearsals, the with nerves) suffering, performances the behind hidden is that everything see we programmes these In house/school. the in contestants the of life everyday the show which 79- 94). 1997: Marshall, 55-68; 2001: (Dyer, built nally traditio are stars on ordinary/extraordinary discourses the which on dialectic the way this in (constructing people «normal» as portrayed also are contestants the Therefore, 8-18). 1986: (Dyer, like contestants/ «really» the are stars what of question the answer to try tants, but «OT» and «Fama» also include contents that contes- the of qualities extraordinary and unique the Finally, another way of «celebritising» the contes- the «celebritising» of way another Finally, This is done mainly through the daily programmes, show performances live and shows weekly The 10 . - - - - - 189 Comunicar, 39, XX, 2012 190 Comunicar, 39, XX, 2012 cit opposition of the teachers and some of the judges. the of some and teachers the of opposition cit after overcoming numerous nominations and the expli- good example of this is Virginia, who won «OT A 2008» all. at power no have judges the which in winner, the and finalists the choosing for system the or judges, the by nominated be cannot who «favourite», public’s to the audience, for example, through the figure of the power more give rules the talent, safeguard can chers although element: second mechanisms are established so that the judges and tea- this of favour in balance the tips «OT» that rules game the through is It first). the to linked necessarily not is (which fans generating for necessary factor» «x the have and level vocal the at competent be to need the to relation in especially obvious, less is these between that established balance be should the charisma), have versatile, be style, (be in clear tune, interpret correctly, vocalise, have a unique seem singer good a identify that characteristics the although Therefore, them. between arising tantly cons- are disagreements Consequently, viewers. the and contestants the teachers, the judges, the criteria: is different use who characters of two groups future four by shared contestant’s these the about between decision The conflict poles. facilitates design programme’s rule the that given dialectic, this on course popularity). of (indications viewers the and talent) of (guarantors judges/teachers the by shared power the in specifically clearly, most shown are tensions these where rules contest the in is professional success (in this case of a singer/dancer). It of foundations the as popularity and talent between success for formula The 3.2.3. directly related to public recognition, and anonymity is anonymity and recognition, public to related directly Discussion 4. finalists. the of rest the as good as not was technique dance their although vote audience the to thanks final the reached who Jandro, and Paula is example an programme; the within sing this does not prevent disruptions and conflicts from ari the to given However, dancer. favourite power their choose the to audience all is week last the in Only which contestants, eliminated. be evict to dancers worst the for easier it makes to contestants), vote evict viewers the and while nominate can (they power of lot a have pro and judges also are teachers the this gramme In work. and a talent is of popularity consequence direct causal: as popularity and talent sent However, in «Fama» there is an attempt to pre to attempt an is there «Fama» in However, In «OT» there is a self-conscious and reflexive dis- dialectic/tension a establish programmes These n O» n «aa poesoa sces is success professional «Fama» and «OT» In - - - n n truh h pplr ei» Hle & (Holmes media» popular the 2). 2006: Redmond, through and in circulate that networks power the of periphery the at exist you then famous not are you «if that so things, of and psychic rewards» and that stars are at the «centre» social economic, material, enormous offer to appears famous «being that idea the legitimise programmes the solved. and be aspiration life a as to prescribed is fame needs Therefore, that problem a as represented to model the contestants. Therefore, these program- these Therefore, contestants. the model to factor» «x is objective their the rest, the from out them needs marks which participant each that idea the promote programmes the although Therefore, 133). updating and reinvention (Ouellette & Hay, 2008: 99- constant for calls which environment, work changing a of demands the to complaining without adapting of preneur as much as the «good worker» who is capable entre- individual the value not do programmes these pro- the gramme (teachers, judges and viewers). of In conclusion, characters other the and them between established is inequality strong a and «heroes») not are still they that (remember plot the within power little have they compatible participants: the of made subordination the with is individualism and meritocracy origins. their of dently indepen- them taken has work and talent their where to arrived have who freedom and power with duals indivi- are they based: are societies capitalist which on individualism the of paradigms are the stars meritocracy), to linked (and Second 79-94). success 1997: of (Marshall, possibilities the limits talent have to need the time same the at but star, a be can work, hard and of function in result talent and effort. That is, anyone, thanks to luck, talent unequal to an access equal but an opportunities is there which in society, cratic identify merito- a of representation the First, values. more two to us leads fame of definition traditional the the behind reasons 2002). (Cáceres, format this of acceptance great the of one perhaps, is, this and definition conventional this on based are talent «OT» and and work «Fama» However, 144-155). from 2005: Nunn, «Big & (Biressi like fame programmes disassociate luck, Brother» and of work combination a hard on talent, based is «star» a of definition traditional the Although 71-86). 2004: Turner, 2010; Holmes, & Bennett 2006; 2004b, 2004a, (Holmes, TV reality by implied fame of democratisation the on and debate the into completely stars, enter both they apparently into people young ordinary of morphosis h to rgams el h soy f h meta- the of story the tell programmes two The However, in «OT» and «Fama» this emphasis on emphasis this «Fama» and «OT» in However, The fact that the reality TV shows analysed adopt © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 185-192 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: n at te w porme aaye pooe a of achieving professional goals propose analysed way programmes best the is discipline where authority», to «return two the fact, In must you life. personal your sacrifice and energy your all devote successful be to that suggest the programmes and self-fulfilment, to means a as represented is for social mobility (which is also related to fame), work stars. create can they time, same the at tanced reading of fame and its generation process and, dis- a allow programmes these Thus, 40-54). 1994: Gamson, by identified media the in trend current the (following fame of manufacture the in involved nisms mecha- the reveal they hand, other the on And effort. and talent their for public the by chosen unique individuals, as stars fame: of definition naïve and a convey legitimise they hand, one On texts. contradictory 40-54). 1994: Gamson, 150-184; 1997: (Marshall, stardom of concept the over hangs that artifice and authenticity on debate the enter mes plans, and so on» (Ouellette & Hay, 2008: 130) 2008: Hay, & (Ouellette on» so and plans, pension security, compensation, material for substitute as 2009: presented is work of passion «the that so 249-250), (Hendershot, compensation» encouraging without for labour rationale ideal an artist, «provides the of which ideal romantic the of that is prescribed work to approach the danger: a identify also can we positively, viewed be can discipline and effort on sis eod tee rgams ovy meritocratic is destiny individual’s each a which in society of convey vision programmes these Second, aspiration. life a and success ladder, of measure a is fame and socioeconomic the up moving of way a and fulfilment personal of form a as represented First, is market. work work current the in involved tensions easily. more take place can renewal continual this where of appearances area the in is it above: mentioned worker» «good the of adaptability the to related directly is image ble marketa- a of construction the on emphasis This stars. like look they because stars are participants the depth: in aspect this into go analysed programmes two The 2006). Hearn, 99-13; 2008: Hay, & (Ouellette duals indivi- to strategies «branding» apply to need the and tance of appearances in the current work environment impor- the is, that 1998), (Sternberg, labour» magoric «phantas- of can concept the to we «Fama» and «OT» relate Therefore, speaking). and dressing of way question of appearances (physical appearance and the a also is it effort, and talent on depend only not does © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 185-192 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: In relation to work, as well as being an opportunity and complex are «Fama» and «OT» both fact, In In summary, «OT» and «Fama» reveal some of the success analysed, programmes both in Finally, 11 . Although the empha- 12 . A UOC. tation is not considered in the present study. present the in considered not is tation interpre- of type this but proposed, one the to ways different in text a interpret could viewer empirical an Obviously, 79). 1981: (Eco, other» the of movements the of a forecasts the applying includes that means strategy text a generate to mechanism: generative own its of part a form should interpretation whose product a is text «A h ipsd htm n ae lmntd wt fw xetos a exceptions, few programme. the with entering after week eliminated, are and rhythm imposed the applicants. adult include episodes audition the B 167-184. 9(2), Authenticity. and Emotions Hrao ao» «jse e una» n «abo Radical». (2010). Oliva See «Cambio and Cuentas» de «Ajuste Mayor», «Hermano «Supernanny», like shows TV reality contemporary other of aspect 3 2 1 A References 12 11 (visibility). popularity to follow, to (invisibility) anonymity need from journey the of auditions story the portrays which the in contestants the path long the by 10 9 8 7 6 (28.04.2008). viewed. been also final have season first the of shows the of rest The and (27.04.2008) semifinal (30.03.2008), 2 show shows: Weekly (21.04.2008-25.04.2008). week last (05.03.2008-11.03.2008) the and 1-2 9-10 week week programmes: Daily (07.01.2008-16.01.2008); (06.01.2008). audition Final and 5 4 Celebrity Studies. Celebrity a «quest». a Notes individuality. and uniqueness of pursuit the moting desirable as qualities in the workplace, while at the same time pro adaptability and obedience define they Finally, these. of lack the for compensate could that also advocate the importance of constructing an image they however, effort; and talent their by determined ih Epdto: oisn (wdn ST 19) n «Big and 1997) SVT, 1999). Veronica, (Netherlands, Brother» (Sweden, Robinson» «Expedition: with 90s the of end the at born was subgenre The contests. and series rest of the weekly shows of the two editions have also been viewed. The (14.05.2009-20.05.2009). week third the of summaries daily 26.04.2009), weekly show 0 (29.04.2009), 1 (06.05.2009) and the final show (22.07.2008). «OT 2009»: «El casting» (19.04.2009 and sentation). mes have in the real world (that is, fame as the effect of media repre- program- the effects the analyse not does and text, the of limits the Víctor Sampedro (2002) in relation to these programmes. these to relation in (2002) Sampedro Víctor ENNETT SLAMA RANDA Reality TV shows that combine the features of documentaries, TV See Cáceres (2002), an article that analyses «OT» as the story of story the as «OT» analyses that article an (2002), Cáceres See The analysis protocol can be consulted in Oliva (2010: 183-191). «OT 2008»: weekly show 8 (03.06.2008), 11 (24.06.2008) and (24.06.2008) 11 (03.06.2008), 8 show weekly 2008»: «OT It is important to remember that the present analysis is confined to confined is analysis present the that remember to important is It Although only young people can participate in these programmes, these in participate can people young only Although The model viewer is the viewer planned and created by the text: the by created and planned viewer the is viewer model The The new couples that join the programme cannot keep up with up keep cannot programme the join that couples new The Audition episodes: Madrid (26.12.2007), Valencia (01.01.2008) Valencia (26.12.2007), Madrid episodes: Audition This can be related to the labour exploitation allegations made by The legitimation of authority and discipline is also a fundamental a also is discipline and authority of legitimation The Part of the importance and significance of this set is constructed is set this of significance and importance the of Part M & P & M. , , D. & D & D. , , J. & H & J. , E ANTTI F CelebrityStudies,1, 1, OLMES ELIPE M. , , , F. (2006). F. S. (2010). The «Place» of Television in Television of «Place» The (2010). S. European Journal of Cultural Studies,Cultural of JournalEuropean 20) Tlig ln. elt TV, Reality Alone. Talking (2006). Guión audiovisualGuión 65-80. . Barcelona: . - 191 Comunicar, 39, XX, 2012 192 Comunicar, 39, XX, 2012 E G audiencias y E estética gía, D Press. MacMillan don: aio e l ea e a úia iia. n . D M. In digital. música la de era la en masivos C televisivo.discursoel en mientos C «Ope ración Triunfo». G America. C Paidós. celona: B tion. D cursiva. The Simple Life and Project Runway. In S. M S. In Runway. Project and Life Simple The TTE B C social. orden del H 2, 5, Media, Idol. Pop in Stardom of Narratives and Music, G narratologíay ne C Paidós. Barcelona: A H dológica. H Press. University York New York: New F (2008), H Lon Routledge. don: M the Incorporation of Identity in the Age of . In P.D. Great ORDWELL IRESSI OUCE GENFELDT CO DELL YER YER OURTÉS EBRIÁN ASTAÑARES ASETTI ÁCERES REIMAS AUDREAULT AMSON OLMES OLMES ENDERSHOT EARN AR SHALL , U. (1981). U. , (Eds.), , (1986). R. , London: Wallflower Press. Wallflower London: Sense of Humor. On the Spectacularization of the «Self» and R. (2001). R. , A. & N & A. , & A. S A. & , A (2006). A. , . London: Routledge. London: Games . Video Understanding H. (2008). No es lo mismo. Audiencias activas y públicos y activas Audiencias mismo. lo es No (2008). H. , , , F. & D & F. , , Popular TV, Reality Pop!». Goes «Reality (2004a). S. , Buenos Aires: Hachette. Aires: Buenos , M.D. (2002). «Operación Triunfo» o el restablecimiento el o Triunfo» «Operación (2002). M.D. , , , Madrid: Gredos. Madrid: A.J. (1971). A.J. S. (2004b). All You’ve Got to Worry about is the Task, the is about Worry to Got You’ve All (2004b). S. Berkeley: University of California Press. California of University Berkeley: . (2003). M. J. (1994). J. , D. & T & D. , J. (1980). J. -N (Ed.). Reality TV. Remaking Television Culture . Barcelona: Paidós. Barcelona: . , , A. & J (pp. 111-134). Barcelona: UOC Press. UOC Barcelona: 111-134). (pp. 147-172. EDEÑO . 20) Blbrd elt. aig t ok on Work it Making Reality. Belabored (2009). H. , W. (2006). W. IELSEN UNN Zer,13. Lector in fabula.in Lector I . Barcelona: Paidós. Barcelona: . Heavently Bodies. Film Stars and Society and Stars FilmBodies. Heavently Las estrellas cinematográficas. Historia, ideolo- cinematográficas. Historia, estrellas Las h Clbiy utr Reader Culture Celebrity The C HOMPSON HIO , H. (2005). H. , OST S, H S., , (Eds.), on a 0ya-l Bso Ntv wt a with Native Boston 20-year-old a John, Claims to Fame. Celebrity in Contemporary in CelebrityFame. to Claims Madrid: Ciencia 3. Ciencia Madrid: Introducción a la semiótica narrativa y dis- y narrativa semiótica la a Introducción srtga utmda e a eeiin en televisión la de multimedia Estrategia Semántica estructural. Investigación meto- Investigaciónestructural. Semántica , F. (1999). F. , , F. (1995). La televisión moralista. Valoresmoralista.senti- televisión y La EIDE Comunicación y música II. Tecnologíamúsica Comunicacióny , C. (1995). C. , S Madrid: Fragua. Madrid: Realityrevela- TV. and Realism Barcelona: Lumen. Barcelona: MITH El relato cinematográfico. Ci - Análisis de la televisión. la de Análisis J & P & J. , El arte cinematográfico . arte El URRAY TelevisionNew & AJARES E p. 618-633). (pp. A (pp. 243-259). & L. O L. & GUILERA T OSCA UELLE . Lon . , Bar J.E. , S. - - - J Routledge. Culture Celebrity le in Directions brity.New P en (22-06-2011). red.net/handle/10803/7273) (www.tesis Fabra. Pompeu Universitat doctoral, - Tesis Barcelona: discurso.del estudio de perspectivas enunciacióncomo interactiva la y narrativo mundo el juego, del teóricos jue Fundamentos go. O Culture. rary O (22- 06-2011). (www.tdx.cat/handle/10803/7272) Fabra. 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Un der - ALMER LLEN - , INVESTIGACIONES / RESEARCH

Received: 27-02-2012 / Reviewed: 18-03-2012 Accepted: 03-04-2012 / Published: 01-10-2012 l Susana Agudo, M. Ángeles Pascual & Javier Fombona DOI: 10.3916/C39-2012-03-10 Oviedo (Spain)

Uses of Digital Tools among the Elderly Usos de las herramientas digitales entre las personas mayores

ABSTRACT A «multiage» society needs the design and creation of new areas of learning and communication to manage the digital demands of the elderly. In this article, the relation of the elderly to information and communication technologies (ICT) is approached and two objectives are considered: to discover the technological resources they use and to objectively describe the types of usage that senior citizens make of ICT. To that end, a survey technique is used, with the results validated by means of discussion groups. The study participants consisted of 215 elderly people, all ICT users, and 7 discussion groups of 5 people each. The results indicate that the resources most widely used by the elderly are computers and the Internet, and the type of usage is grouped into 4 categories: education, informa- tion, communication and entertainment. There were no significant differences in gender or age although differences were found in the availability of these resources for private use based on the level of education. RESUMEN Una sociedad «multiedades» supone diseñar y crear nuevos espacios de aprendizaje y comunicación, capaces de gestionar la demanda existente por parte de las personas mayores. En este artículo, se aborda la relación de las per- sonas mayores con las tecnologías de la información y la comunicación (TIC) y para ello se plantean dos objetivos: el primero va dirigido a conocer los recursos tecnológicos que utilizan y el segundo, a describir objetivamente los tipos de uso que estas personas hacen de las TIC. Para ello, se utiliza la técnica de encuesta, cuyos resultados son contrastados mediante grupos de discusión. En el estudio participaron 215 personas mayores usuarias de las TIC y siete grupos de discusión de cinco personas cada uno. Los resultados encontrados indican que los recursos que más utilizan los mayores son, los ordenadores e Internet y el uso que hacen de los mismos se ha agrupado en cuatro gran- des categorías: formación, información, comunicación y entretenimiento, no encontrándose diferencias significativas en función del género o de la edad y sí se encontraron diferencias en cuanto a la disponibilidad de dichos recursos para uso particular en función del nivel de estudios. KEYWORDS / PALABRAS CLAVE Learning, active aging, cognitive stimulation, digital divide, digital literacy, elderly people, healthy living. Aprendizaje, brecha digital, cultura digital, envejecimiento activo, estimulación cognitiva, mayores, vida saludable.

v Dr. Susana Agudo-Prado is Associate Professor of the Department of Educational Science at the University of Oviedo (Spain) ([email protected]). v Dr. M. Ángeles Pascual-Sevillano is Professor of the Department of Educational Science at the University of Oviedo (Spain) ([email protected]). v Dr. Javier Fombona-Cadavieco is Professor of the Department of Educational Science at the University of Oviedo (Spain) ([email protected]).

Comunicar, n. 39, v. XX, 2012, Scientific Journal of Media Education; ISSN: 1134-3478; pages 193-201 www.comunicarjournal.com 194

1. Introduction and review of recent history provide a healthy lifestyle which in old age is a source The aging of the population in the European of satisfaction and quality of life. For that reason, it is Union is an undeniable fact, with more and more peo- necessary to create new models and action strategies ple reaching pensionable age by the year. According to to promote the understanding of old age as just ano- the report «The elderly in Spain, 2006» (Institute of ther stage of people’s lives, a period of growth and Migrations and Social Services), the number of people personal enrichment in which to learn with the help of aged 65 or over was approximately 7.3 million, which ICT, which is an aspect for which the society must be Comunicar, 39, XX, 2012 represents 16.6% of the population. The forecasts of prepared. As early as 1986 the European Commission’s the United Nations for 2050 state that Spain will have «FAST Report» warned of the dangers of technologi- the highest number of elderly people in the world, cal innovation without parallel social innovation. with more than 16 million, that is to say, more than Social division between different countries and within 30% of the projected total population. In 2009, the life then is a clear example of the consequences. expectancy of Spanish women was 84.1 years and Digital divide is the term used to express this idea. 77.8 years for men, making Spain one of the leading It quantifies the difference between countries, sectors countries in longevity. and people that have or do not have access to the ins- As Montero argues (2005: 36), if the 19th century truments and tools of information and the capacity to was characterized by an «excess of life» (high birthrate use them. As can be observed, it is a wide-ranging and high mortality), the 20thcentury has seen the end term with differences according to the context in of the demographic transition, the revolution of longe- which it is analyzed (economic, social, technological, vity and aging. The challenge for the 2st century will etc.), but with the same intention: to explain why be to make longevity compatible with personal auto- some countries, people or groups have access to the nomy and social participation. technologies of information and communication while This phenomenon of the aging population has not others do not. This multidimensional character that gone unnoticed in Spanish society, and in recent years defines the digital divide shows that it is a phenome- social pacts have been made at state and regional non that is neither quick nor easy to solve. However, levels (National Gerontological Plan, 1992-97; State there is absolutely no doubting the need to reduce Council for the Elderly, 1995; Plan of Action for the these differences in favor of a society for all. ICT offer Elderly, 2000-05; 2003-07), projects and programs formidable opportunities for all members of society but (University Programs for the Elderly), with the aim of it is necessary to know the needs and interests of all its fomenting social protection, associationism and the citizens regardless of age to bring people and techno- participation of the elderly in society. logy together. The exhaustive exploration and study of the aging Juncos, Pereiro and Facal (2006: 184-185) state process (through biology, medicine, psychology and that the use of communication technologies by the education) allows us to understand and promulgate elderly leads to great possibilities of intervention (Char- old age as a stage of life, with all its possibilities and ness, Parks & Sabel, 2001).Both in normal aging and limitations, like any other. In the aging process, attitu- in exceptional cases, ICT allow us to design cognitive des are very important but so too are the actions to training programs relating language, attention, memory promote active aging. The World Health Organi- and reasoning, and specific programs for speech the- zation (2002) defines active aging as the process of rapy. ICT enable interactivity and feedback, offer optimization of the opportunities of health, participa- security to the users due to their consistency, and many tion and security with the purpose of improving the possibilities for expansion through their versatility, allo- quality of life in people as they get older. Active aging wing users to enjoy a wide variety of visual and audi- not only includes physical and mental health, but also tory stimuli. This favors the connection and the ap - participation in society and social integration, clearly proach of the elderly to the new subjects and pheno- establishing the rights of the elderly as citizens. mena arising in society (social inclusion). Access to Getting old is not confined to a specific moment in innovation and the new technologies is essential to life; aging is part of the sequence of human develop- avoid generational distancing and so that the elderly do ment, and so, considering old age as an on-going pro- not feel ousted from today’s world. cess paves the way for action and breaks down preju- To age does not mean losing the capacity to adapt dice. The environment in which people grow up, live, to change nor a desire to live in the past. Juncos, socialize and relate appears as a key element through - Pereiro and Facal (2006: 185) affirm that in the nor- out life. Surroundings rich in stimuli and possibilities mal aging process access to computers and the Internet

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can contribute to the development of new social links, riness: a survey oriented to the gathering of informa- new windows on to the world and new tools of com- tion on the technological resources most widely used munication and activities of cognitive stimulation; it by the elderly and the usage they make of them; dis- can also permit access to culture and permanent edu- cussion groups that complement, contrast and enrich cation and involvement in activities of social coopera- the data extracted with specific experiences and tion. To that end it is necessary to offer the possibility examples of ICT use. of education in the specific competences that ICT The SPSS tool of statistical analysis and data pro- require and their appropriate usage. The way in cessing (version 12.0) has been used for the analysis of Comunicar, 39, XX, 2012 which this educative process is carried out is crucial the quantitative data. The analysis is fundamentally, a for the incorporation of senior citizens into the digital culture. In this sense, Huelves (2009: 56-77) mentions some ele- Society has opened up spaces for the elderly to become digi- ments that must be considered when developing digital com- tally literate and they (although still not many) approach ICT petences in the elderly. These elements are: memory, espe- with the main intention of learning about how they function cially at the time of recovery, for that reason a spiral metho- (digital literacy) and to acquire the necessary basic dology is a good strategy to competences for managing and using them for their use; psychomotricity, conside- ring some guidelines on pos- particular needs, which will lead them to acquire computer ture ergonomics in relation to the machine; development of knowledge and enjoy using that knowhow. This research learning, demonstrating patien- shows that the elderly use ICT as a form of education; that ce and comprehension. Studies carried out in these generations of the elderly need and want to learn, Spain to learn what use the elderly make of ICT are few and see this moment in their lives as the right time and far between, and for that to approach ICT. reason our research objectives concentrate on discovering and describing the types of use that the elderly make of ICT, and the technological study of two variables with the application of statistical resources they mostly use. The hypothesis is confir- decision tests: Pearson’s Chi-squared test, Phi coeffi- med: the access to and use of ICT among elderly peo- cient, Pearson’s coefficient correlation, Goodman’s ple is positive since they are used in activities related to Lambda coefficient and the factorial analysis of varian- communication, information, education and leisure: ce (ANOVA). everyday activities that provide new opportunities for relating to other people. 3. Results The results demonstrate that the elderly are a 2. Material and method heterogeneous social group, and the ways in which The design of the research is a descriptive study they use ICT are related to necessity and individual whose objectives and methodology respond to para- interests. digmatic complementariness given the nature of the phenomenon studied, which is largely unexplored, 3.1. The technological resources most widely used changeable and dynamic. The participants in the study by the elderly consisted of 215 elderly ICT users from the Spanish The computer is the most widely used information region of Asturias who regularly frequent social cen- technology (68.8%), followed by the Internet (50.7%), tres for the elderly. resources which are normally used in public spaces The research uses two instruments for data collec- (52.15%). The results also show that elderly people tion taking into account methodological complementa- with a higher level of education have greater private

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3.2. The use that the elderly make of ICT Table 1. Pearson's Chi-squared test for the availability of computer resources for private The percentages are very use and level of education variables. clear with regard to the use that the elderly make of ICT: 66.1% use of information technology (in the home). The cite educational activities: courses and workshops rela- results of the χ2 test reveal a significant association be- ted to ICT (computer science, the Internet, digital Comunicar, 39, XX, 2012 tween the level of education and the availability of the photography, etc.), followed by 47% who search for information technology for private use. information, as opposed to 18.7% who use ICT for entertainment, while 24.9% use it to communicate. These usage patterns do not differ greatly from those of other collectives or age groups. However, there are certain particularities which are described below.

3.2.1. Education Nowadays the elderly tend to approach and use ICT for the Graph 1. Elderly people with private access to information technology according purpose of learning about them to level of education. (digital literacy) and in so doing Graph 1 shows the difference between people they acquire the basic competences needed to manage who have private access to information technology and use these resources that will enable them to learn according to their level of education. and enjoy using them. The higher the level of education, the greater the Significant associations between the personal and access to computer resources. Significant relations social-demographic variables do not occur, for exam- regarding gender do not appear, however, as indica- ple, the data show that gender does not generally ted by the Chi-square test [χ2(1)=2.165, p.05], veri- influence enrolment on ICT-related courses and work - fied by the zero result of Goodman’s Lambda = shops. Men and women in equal number undertake 0.000. The table of contingencies is as follows. this type of activity, mainly face-to-face in a computer There are no significant associations with regard to science classroom with the guidance of an instructor. age [χ2(4)=5.663, p>.05], marital status [χ2(3)= This is an aspect which we value positively in as much 6.646, p>.05], type of cohabitation [χ2(1)=1.599, as this does not occur in other age ranges, as confir- p>.05] and place of residence [χ2(2)=1.165, p>.05]. med by Gil-Juárez, Vitores, Feliu and Vall-lloven The most common information technology that (2011: 25-53), and although we can state that men elderly people possess for their private use is the com- and women have equal access to computer resources, puter (16.7%), and it is significant that 9.8% also have inequalities become clear or even increase for the uses other ICT resources: printer, scanner, digital camera, and knowledge of different types of ICT. Age being digital video camera, multimedia materials and the p>.05 is not a determining variable either, and the Phi Internet. The level of education variable is also significant for access to other techno- logical resources for private use, such as the mobile telephone. The higher the level of education, the greater the num- ber of technological resources possessed Table 2. Table of contingencies for the gender variable and availability of by the participant. computer resources for private use. The biggest differences are between the elderly coefficient value is.089. Other variables that are not who have no educational qualifications (68%) and significant include marital status, the level of educa- those educated to, for example, primary school level tion, the type of cohabitation and the place of residen- (93%) or secondary school level (96%). ce.

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More and more elderly people are getting involved on the Internet to a lesser extent than men, with the in information technology, which shows that it is pos- greatest contrast between both sexes at the level of sible to learn at any age and that their will to continue secondary school education. learning means that education is not limited to specific stages of life. To learn is to live, and learning fosters 3.2.2. Information creativity, increases self-esteem, exercises the mind, Access to information is another of the common etc. This is a guideline to consider when promoting uses that the elderly make of ICT which is unsurpri- the positive aspects of aging. In the words of Belando sing when referring to the Information Society we live Comunicar, 39, XX, 2012 (2000: 37), quoted by Limón and Crespo (2001: 302- in (Castells, 1995). Information is now an essential 305), it is necessary «to look for new goals, new rea- resource for human activity, both socially and perso- sons for satisfaction and pride, a means to achieve nally, and the elderly, as part of our society, also per- happiness in this stage of life. Anchoring oneself in the ceive computer science to be one of the great historical past will only restrain development and accelerate revolutions. «There is absolutely no doubt... computer decrepitude». Setting oneself the challenge to learn science is, I believe, one of the most important revolu- something new, in this case handling ICT, is a challen- tions of human life. Why? Because it has united the ge, a new goal. world. That is true globalization […]. And I always Simply learning to use the keyboard and the mouse like to be involved in non-violent revolutions… and means the acquisition of new skills. The functions then I got very interested in everything that it can offer require coordination, agility and natural automatism me. Above all, information. I have access to immedia- achieved through learning, as in handling the mouse, te, trustworthy information when I know how to look which requires correct and comfortable usage in a flo- for it and use it, and I am using it every day. Then the wing but simultaneously paused movement, with the advantage is immense… it expands knowledge, the appropriate pressure applied to click on the left or right consciousness, and that is what we need […]» (H). button, and control to drag and drop elements. Correct use of the keyboard requires the user to press specific keys, locate letters, manage cursors, find symbols, in short, it requires the develop- ment of different degrees of pres- sure and coordinated move- ments. The data analysis confirms that the elderly generally attend ICT-related face-to-face courses Graph 2. Elderly people who use the Internet for educational purposes according to level of education and gender. and workshops specifically orien- ted towards their needs, as part of educational plans The Internet constitutes an immense source of for senior citizens run by regional governments or city information of all kinds: texts, photographs, graphics, councils. music, videos, animations, computer science pro- In response to the question «how did you learn to grams, etc., all stored on PCs connected to the Net use ICT?» 60% indicated computer science courses and structured in diverse formats, such as Web pages, and workshops; «where?» yielded a 96.7% response files, discussion forums, noticeboards, etc. Miranda de in favor of social centres for the elderly. Larra (2004: 21) indicates that the elderly are gene- It is noteworthy that 29.6% of the elderly state that rally interested in the same subjects as the rest of the they use the Internet for educational purposes. The population, but also in information with special rele- results from the χ2 test indicate that there is no signifi- vance for their stage of life (pension payments, health, cant association for age [χ2(12)=10.977, p>.05], etc.), hence they demand that this type of information marital status [χ2(9)=7.760, p>.05], place of residen- be made more and more accessible on the Internet. ce [χ2(6) 9.717, p>.05], type of cohabitation [χ2 Electronic transactions are particularly useful for the (3)=6.113, p>.05], gender or level of education, as elderly who are restricted by poor health or physical seen in Graph 2. disability. The same applies to online shopping and The data show that women carry out this activity banking for those with mobility restrictions or limited

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search for information, and they indi- cate that they do it often (35.5%) or a lot (27.9%). The least common acti- vity is electronic banking (not at all: 80.2%) and administrative procedu- res (not at all: 82.6%). Those with a secondary school or university level Comunicar, 39, XX, 2012 of education use the Internet most often to carry out administrative pro- Graph 3. Elderly people who often use the Internet according to level of education. cedures. transport options. «Do the elderly habitually use the The elderly use the Internet espe- Internet?» Not all elderly ICT users go on the Internet cially to access information and are interested in the on a regular basis, in fact 40.1% do not habitually use news and current affairs (reading newspapers online). the Internet as opposed to 59.9% that do. Age, gender, «I, for example, lived in for 9 years […] here type of cohabitation and place of residence are not I download a newspaper that I used to buy there […] decisive indicators in the frequency of Internet use by and I flick through it almost every day […] there are the elderly. advantages everywhere, it’s true» (H). In relation to level of education the χ2 test yielded Accessing information can be beneficial for the p<.05 which implies a significant statistical association elderly (preservation of cognitive capabilities, increase between frequency of Internet use and level of educa- in the sense of integration in society, opportunity to tion. The percentages are shown in detail in Graph 3: learn, among others) and can be a source of immense As can be observed, it is the elderly with secon- personal satisfaction. According to a recent study (Small, dary school-level education (56.5%) and university Moody, Siddarth & Bookheimer, 2009) by the Uni- degrees (62.5%) who show make greatest use of the versity of California, Internet searches stimulate and Internet, followed by those with vocational training improve cerebral functioning by activating the main (51.8%), primary school-level education (37.7%) and centres of the brain that control decision-making and lastly those with no educational qualifications (28.5%). the capacity to perform complex reasoning. Data relating to Internet use, the level of education and gender are interesting in that they emphasize the 3.2.3. Communication significant difference between men and women with The value of communication is the same for any- no educational qualifications. Elderly women who left body regardless of age, and is one of the fundamental school with no qualifications (although not illiterate) pillars of life. We habitually communicate with other make the least use of the Internet. This is important for people and use different means to do so, and in this the design of political strategies and social programs case 24.9% of elderly ICT users indicate that they use whose aim is to promote Internet use among this seg- the Internet to communicate. There is evidence from ment of society.In today’s society it is essential to pro- the Chi-square test [χ2(9)=18.066, p<.05] to con- mote women’s access and use of ICT as an empower- firm that marital status influences communication by ment measure, as stated at the Fourth World Confe- Internet, particularly its use among unmarried elderly rence on Women in Beijing (ONU, 1995). Empo - men and women, and women in particular, as the werment means ´the full participation of women in following chart indicates. conditions of equality in all spheres of society, including participation in the processes of decision-making and access to power` in Beijing (ONU, 1995).In relation to ICT, this requi- res the improvement of skills, know- ledge, access and use of these resour- ces. ICT use and application is much more apparent in the elderly women with a higher level of education. «Why do the elderly use the Graph 4. Elderly people who often or sometimes use the Internet according Internet?» The main reason is to to level of education and gender.

© ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 193-201 and the place of residence are not determining varia determining not are residence of place the and cohabitation of type level, educational status, marital self-fulfillment. and enjoyment personal encourages an openness to alternative forms of leisure, also use ICT to entertain themselves (18.7%), and this Entertainment 3.2.4. satisfaction. personal for reason a social is and etc.) especially isolation, from escape skills, skills, of development motivation, and self-esteem in (increase elderly the for effects ve positi- has relationship communication the in involved (H). time» enough have know what, and yet now there are times when I don’t don’t I as bored as be I’d know, don’t ‘been I it, hadn’t done’ and I if … chat Webcam, a each through see other contact, close very in keep we away is he when and Internet… the to connection have I home, at computer a have I now it’, into ‘got I that pleased’ few minutes made me think… and today I am ‘ever so sent to my ‘kid’… seeing that he answered me in just a I sent I that mail first the that remember «I well-being. and health for important so relations, intergenerational foments usage Internet sense, this In that most. out stands use of type the is grandchildren), and (children recently had a baby showed us it on a Webcam» (H). te with the family… just the other day a niece that had pants said: «It means everything to me, to communica- partici- the of One family. the with relationship a closer maintain can users that are positive use The Internet of it. aspects use often they that and munication groups state that the Internet is a useful means of com- ls n h ue f h IT s suc o entertain- oppor- many of with unexplored, still source is area This a ment. as ICT the of use the in bles © ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 193-201 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: h Cisur ts idcts ht g, gender, age, that indicates test Chi-square The research this in part took who people elderly The are parts both which in interaction two-way This relatives especially people, other with Contact discussion the in participated who elderly The Graph 5. Elderly people who use the Internet to communicate according communicate to Internet the use who people Elderly 5. Graph to marital status and gender. and status marital to - most use it for apart from the local rag […] is to make to is […] rag local the from apart for it use most we what that believe I example, for «Here are: ment them. enjoy to which entertain-of source a as them using for ways Different in moment a find to not cult (H). hobby» a just is computer the me for Now [...] for? this need I do what […] need don’t entertainment like any other » (H). «There are things I on Opinions groups. ICT use age for entertainment vary: «For me other it’s just a little for it is it as elderly, tunities foreducationalandconstructiveleisurethe aim in itself and a rewarding sensation. rewarding a and itself in aim on an choice, free based of perception is a pillars: essential and three action induces which attitude tive an area of human development that stems from a posi- experience, vital important, an is leisure Self-sufficient a self-sufficient leisure activity (Cuenca, 2004: 34-35). them make that ICT to properties or benefits attribute elderly the needs; satisfies it providing well-being and more healthy, more much (H). […]» enriching it’s more rewarding, […] cards playing thing with the computer is always more enriching than and hours spend «Any (H). tea» of cup to my not - is that and love there hours who folk some are there enrichment. and lear- satisfaction personal ning, for possibilities the extend to attempt an rather but day, the through get to time free occupying about leisure the habits of the elderly. As we in can see, it is not just changes substantial the and entertainment for (H). tion» satisfac- inner great very a is it personally me, for […] places other in think they how learn you […] contact in continuously are we and America Latin in group a have «I (H). wonderful» that’s and photograph a with tricks many do to possible is it because time same the at pretty very and entertaining very great, also is shop Given the opportunities that ICT offer, it is diffi- is it offer, ICT that opportunities the Given Without a doubt, leisure is a factor in quality of life bars, likes who example for person a not «I’m These ideas reveal the wide range of ICT options hing that I really like» (H). «Photo (H). like» really I that hing then I make a video […] it’s somet- it’s […] video a make I then […] photographs of lot a do on» (H).«I time most «spend I what for and it, most, into like I that thing a most it’s example are are who grandchildren those got have that ones the photography, with things do we then […] theirs us sends that to each them other and then there are others send then presentations, with emails send we Christmas, at all above presentations, Powerpoint - 199 Comunicar, 39, XX, 2012 200 Comunicar, 39, XX, 2012 iu priiain ih h sca ad utrl envi cultural and social the with participation nious harmo- and integration components: two of result the is author, the to according which, complexity logical psycho- their enhance they if potential human unique states that it is only possible for people to develop their 53) 2004: Cuenca, cit. (2001, Csikszentmihalyi ning. they want it to be valuable, rewarding and and full of mea- experience, human mere a than leisure in more something for look They to. accustomed are from we what differ that interests and needs of profile a with people, full of vitality, with countless opportunities and independent are elderly the of generations new The elderly. the for programs design who professionals for learning». love I now […] couldn’t I but […] study to itch an had who one only the was I that those envied and sisters for and brothers four were we I […] lot a knew thirst life a my life all my Because all knowledge. had always «I time. another for off put always was that project vital that do to try that projects could not be undertaken during out other life stages and to carry to time, lost recover to tunity oppor- an as retirement) (after life of stage this dered lel ue C a a om f dcto; ht these that education; of form a as ICT the use that elderly shows research This knowhow. that using enjoy and knowledge computer acquire to them lead will which needs, particular their for them using and acquire the necessary basic competences for managing to and literacy) (digital function they how about ning lear- not of intention main the still with ICT approach many) (although they and literate digitally become Conclusions 4. are we time». great a have because we and friends with it like I much, very it like I science, great a elderly the deal… I am helps satisfied that at my age I can use computer it and activity good very of a part feeling for today’s society. In this respect, comments include: «It is possibilities indispensable offer the elderly who perceive them as tools that enrich, that for positive very doubt, of shadow a without are, ICT fidence, satisfaction, life. The effects of learning to use special the elderly in their capture own life projects, fill them with con- involve which activities these doubt Without videos etc. moments, friends, their for photo albums for their children, digital Christmas cards elderly. the in tive initia- and creativity for possibilities multiple with sure ronment. ICT constitute an activity which endows lei- hs qoe cnttt a iprat reference important an constitute quotes These consi- person one groups, discussion the of one In oit hs pnd p pcs o te lel to elderly the for spaces up opened has Society make to ICT use elderly the indicated, already As - much more frequently for entertainment. for frequently more much used are ICT initiatives, leisure of types the other of to lack due probably where areas rural as such texts con- certain in except knowledge, personal to tribute the urge to access all types of information that can con- by displaced is life, entertain- of stages other for in occurs as ICT ment, using of purpose The ICT. ach see this moment in their lives as the right time to appro- generations of the elderly need and want to learn, and C nal. urbano-regio- proceso el y económica estructuracióninformación, C intervención de tas B C Deusto. de Universidad Bilbao: References digital tools of the 21 the of tools digital logies to be employed in such a way that the use of the methodo- the direct should users by acquired already that satisfy the needs of different groups. Competences programs training designing when account into taken has been for young people. All these aspects should be it as considered, be should Internet the to access and small equipment computer sense, buy to 65 over people for this grants In moment. the at is it than greater which suggests that if they did so, ICT usage would be home, at technology computer elderly, have not do they since the for centres social normally areas, public from Internet the access users ICT the half than more Internet. the onto them get to qualifications nal social educatio- no with women elderly target that designing programs when considered be to fact the a it least, use education formal whereas no with more women resource elderly this use education of level university or school secondary a with elderly the that comprehensible also is It loneliness. on brake a as acts and friends or relatives facilitates with others, with relationships that tool a as channel see communication who this unmarried the especially communicate, to of Internet the use elderly the advantage that verify data The them. taking in interested not are they have, terms of communication and information, or if they are in possibilities its all discovered yet not have they since low-level still is Internet the with involvement elderly and men elderly ICT. of users women by preferred method their the to is sensitive needs teachers and methodologies table ELANDO HARNESS UENCA ASTELLS Madrid: Alianza. Madrid: The preference for face-to-face courses with sui with courses face-to-face for preference The nte sgiiat set f h rsac i that is research the of aspect significant Another that is consider to element important Another M (2004). M. , M. (2000). , , M. (1995). M. , N, P N., , © ARKS . Barcelona: PPU. Barcelona: . ISSN: 1134-3478 • e-ISSN: 1988-3293• Pages 193-201 Pages 1988-3293• e-ISSN: • 1134-3478 ISSN: Educación y vejez social. Ámbitos y propues- D & S & D. , eaoí dl co Mdls propuestas. y Modelos ocio: del Pedagogía La ciudad informacional.ciudad TecnologíasLa la de st century is open to all ages. all to open is century ABEL . (2001). B. , Communication, - 201

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