1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. CHAIRMAN’S AENA ETHICS AND A PROMISING AENA ECONOMIC EXCELLENCE IN THE PEOPLE DIVERSITY ENVIRONMENT SOCIAL INNOVATION METHODOLOGY LETTER TODAY TRANSPARENCY ENVIRONMENT RESPONSIBLE PERFORMANCE TERMS OF QUALITY AT AENA CONTRIBUTION OF THIS REPORT AND SECURITY 9. Relationship with the environment SUSTAINABLE COEXISTENCE WITH THE ENVIRONMENT MITIGATION OF ACOUSTIC IMPACT ENERGY AND CLIMATE CHANGE OTHER ENVIRONMENTAL ASPECTS NON-FINANCIAL INFORMATION STATEMENT: CORPORATE RESPONSIBILITY REPORT 2018 Publication errors have been corrected in the version 28th february 2019, regarding to verificated one. Pages 113, 121, 126. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. CHAIRMAN’S AENA ETHICS AND A PROMISING AENA ECONOMIC EXCELLENCE IN THE PEOPLE DIVERSITY ENVIRONMENT SOCIAL INNOVATION METHODOLOGY LETTER TODAY TRANSPARENCY ENVIRONMENT RESPONSIBLE PERFORMANCE TERMS OF QUALITY AT AENA CONTRIBUTION OF THIS REPORT AND SECURITY Mitigation of acoustic impact CHALLENGES AIMS 2018 MEASURES AND MANAGEMENT PROGRESS IN SDG Taking into account the positive outlook of future Ensure airport management is compatible Acoustic insulation plans in homes and buildings demand for air traffic, Aena, together with the with respect for the environment in which the for sensitive use. airport sector in general, is aware of the importance airports are located, also enabling sustainable Noise Monitoring Systems and Interactive Noise 19 Current acoustic insulation Plans. of moving forward on the path of sustainability in coexistence with local communities. Maps order to meet this demand, with a dual challenge: Investments of more than 320 million euros into Respond to the needs of society by applying to provide higher levels of service quality in the Strategic Noise Maps (MER) and Acoustic acoustic insulation of homes. innovative solutions to minimise the company's activity while minimising impact on the Easements and Action Plans environment, especially in terms of noise. environmental impact of the company's activity. Alliance with Enaire and airlines: Collaborative Environmental Management (CEM). PERSPECTIVES AND FUTURE OUTLOOK Results 2018 Reinforcement in the coordination and Soundproofing of 25,000 homes and Implementation of Noise Monitoring Systems monitoring of the execution of the measures buildings for sensitive uses, included and Interactive Noise Maps in all airports with included in the Action Plans of the Acoustic in the Acoustic Insulation Plans, before more than 50,000 operations before the end Easements (including acoustic soundproofing the end of 2020. of 2020. €323.2 M 23,897 actions) and the Strategic Noise Maps allocated soundproofed to acoustic buildings in insulation actions the 2000- in the 2000- 2018 period MAIN MILESTONES 2018 2018 period in the Spanish in the Spanish airport airport network. network. Holding of 24 meetings with state, Start-up of the noise monitoring autonomous community and local system and the interactive Final approval of the Approval of the Acoustic organisations directly related to the noise map (Webtrak) of the Gran Strategic Noise Maps Easements and their Action follow-up of sound insulation plans Canaria Airport. (Phase III) of 11 airports. Plans for 5 airports. Your opinion Abbreviations matters and acronyms NON-FINANCIAL INFORMATION STATEMENT: CORPORATE RESPONSIBILITY REPORT 2018 112 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. CHAIRMAN’S AENA ETHICS AND A PROMISING AENA ECONOMIC EXCELLENCE IN THE PEOPLE DIVERSITY ENVIRONMENT SOCIAL INNOVATION METHODOLOGY LETTER TODAY TRANSPARENCY ENVIRONMENT RESPONSIBLE PERFORMANCE TERMS OF QUALITY AT AENA CONTRIBUTION OF THIS REPORT AND SECURITY Energy efficiency and climate change CHALLENGES AIMS 2018 MEASURES AND MANAGEMENT PROGRESS IN SDG The consequences of climate change Incorporate new airports in the Airport Climate Change Strategy. (adverse weather events) on operational Carbon Accreditation programme. capacity, safety and efficiency, justify Aena's Energy efficiency and reduction of GHG emissions. Implement the actions derived from the Improvements in energy consumption and involvement in the fight against climate Implementation of renewable energy facilities. change, also supporting the commitment Climate Change Strategy. greenhouse gas emissions. made by Spain at the Paris Summit. Ground support vehicles with reduced pollution. Purchase electricity with guarantee of origin. Airport Carbon Accreditation Programme. Initiatives to mitigate scope 3 GHG emissions. Aena renews Airport Carbon Accreditation certificates. Aena achieves the "Management B" rating of the Carbon Disclosure Project. PERSPECTIVES AND FUTURE OUTLOOK Results 2018 Reduction of electricity consumption / 60% share of energy supply from 30% reduction of CO2/ATU Increase the energy supply ATU by 17.5% between 2015 and 2020 renewable in high voltage and emissions for 2020. from renewable energy in (base year 2015). 100% in low voltage for 2020. (base year 2015). company-owned facilities. -5% 2% A 5% Emissions of MAIN MILESTONES 2018 reduction kg CO2/ATU* in energy reduced by 2% consumption/ with respect to Increase the level of Lanzarote Airport, and incorporate Alicante-Elche and Santiago Report of the Management Report Tender for the installation of ATU compared 2017. airports in the Airport Carbon Accreditation on Climate Change of the Carbon recharging points for electric to 2017. programme. Disclosure Project (CDP). vehicles at Aena airports. (*) ATU is a parameter that reflects the activity of an airport, taking into account its aircraft, passengers and the volume of annual cargo. ATU = Passengers + (100 * Aircraft) + (10 * merchandise). Environmental Air traffic statistics management ** Your opinion Abbreviations matters and acronyms (**) Data corresponding to 2017 NON-FINANCIAL INFORMATION STATEMENT: CORPORATE RESPONSIBILITY REPORT 2018 113 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. CHAIRMAN’S AENA ETHICS AND A PROMISING AENA ECONOMIC EXCELLENCE IN THE PEOPLE DIVERSITY ENVIRONMENT SOCIAL INNOVATION METHODOLOGY LETTER TODAY TRANSPARENCY ENVIRONMENT RESPONSIBLE PERFORMANCE TERMS OF QUALITY AT AENA CONTRIBUTION OF THIS REPORT AND SECURITY SUSTAINABLE COEXISTENCE To manage its relationship with the environment, Aena has a certification system pursuant to 100% 100% WITH THE ISO 14001, integrated with quality management, of supply contracts have of the activity ENVIRONMENT to ensure its maintenance is more efficient and to environmental clauses. certified according guarantee, through specific sample audits in Aena's to ISO 14001. For Aena, to harmonise the units/centres, the continuous improvement of its management of its airports with environmental behaviour. This certification covers respect for the environment 100% of the company's activity. During 2018, 3,555 complaints regarding the that surrounds them is a key environment were received and answered, of which factor. To achieve this, the In 2017, Aena implemented a Compliance System 97.6% are related to noise. Madrid-Barajas and company applies an action with the objective of guaranteeing compliance with Barcelona-El Prat airports comprise 83% of these model based on its Integrated applicable regulations in environmental matters complaints. Quality, Environment and Energy and, during 2018, the monitoring of environmental Efficiency Management Policy, requirements in all the Aena network centres was In the supply chain, Aena includes environmental with which it aims to guarantee strengthened. clauses in 100% of its agreements. a sustainable coexistence, both with local communities and with the natural environment. When establishing plans and measures to improve performance on sustainability and corporate responsibility issues, stakeholders' opinions and Policy on Integrated Management concerns are a major factor. of Quality, Environment and Energy Efficiency With the aim of facilitating this bidirectional communication process with users, Aena’s public website has an environmental consultation channel Scope of the IMS where requests for information, complaints and suggestions regarding the environment are centralised, which enables the company to respond Environmental care in a swift, standardised and effective way, as well as office minimise response times. Your opinion Abbreviations matters and acronyms NON-FINANCIAL INFORMATION STATEMENT: CORPORATE RESPONSIBILITY REPORT 2018 114 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. CHAIRMAN’S AENA ETHICS AND A PROMISING AENA ECONOMIC EXCELLENCE IN THE PEOPLE DIVERSITY ENVIRONMENT SOCIAL INNOVATION METHODOLOGY LETTER TODAY TRANSPARENCY ENVIRONMENT RESPONSIBLE PERFORMANCE TERMS OF QUALITY AT AENA CONTRIBUTION OF THIS REPORT AND SECURITY The need to make air transport development (EIS) is published by the Ministry for Environmental Strategic environmental compatible with the conservation of natural values Transition, which determines the measures that must assessment of plans and quality of life in the airport environment requires be established for the protection of the environment an action model based on a balance between during the construction and exploitation phases of the economic, social and environmental factors that project being evaluated. In order to ensure compliance Environmental evaluation enable the company to achieve a sustainable with all the conditions included in each of the DIAs of projects development model. obtained, Aena implements Environmental Surveillance Programmes defined for both the working and To this end, Aena carries out the environmental development