Services optimize your data center environment for greater compliancy, security and efficiency

Your business technologists. Powering progress Integrated Data Center Services

Reduce Capex and Opex Technology refresh

Improve business flexibility Reduce redundancy and complexity

Increased dependence on 3rd parties Need for Improve IT department proactivity for business process execution transformation for development

Improve energy efficiency Reduce deployment time

Increased compliance Transformation Avoid skills obsolescence options

Consolidation Virtualization Cloud computing

And now, with every decision or aspect of Answering the multiple business and technical issues driving business transformation today production based on real-time information, around the clock, any downtime — planned Today, data center management is typically split However, there is always a difference between But energy saving and CAPEX reduction or unplanned — can seriously disrupt critical Secure, highly-available and between managing the IT, and point solutions what suppliers and equipment providers claim are just two of the issues facing data center business processes and affect the enterprise as for managing energy, cooling and facilities and what is actually being delivered. And can operators. There is also the need to ensure ever- a whole. compliant, while increasingly separately. For example, power currently you really combine all the mass of information greater compliancy and risk management, to averages 12% of a data center’s operating costs. and data you are receiving so as to deliver improve availability and increase operational Furthermore, new regulations are requiring And with costs increasing by more than 20% greater added value, increased efficiency and transparency, to have more accurate (sub) organizations to store larger quantities of data annually, this is the fastest growing part of an energy savings? And furthermore, do you have billing for DC costs and to guarantee a better energy efficient for longer periods of time, and environmental enterprise’s budget. Then on top of that, energy to rely on a plan while ensuring recovery should any disaster occur. And from concerns mean that data centers are under usage for cooling accounts for more than 40% proper prevention in the first place? an environmental perspective, the continuing increasing pressure both to reduce their carbon of a typical data center’s consumption. social pressure to reduce CO2 emissions puts footprint and to dispose of old equipment in a In today’s connected global marketplace, businesses increasingly under the spotlight. with the explosion in data showing signs of safe and eco-friendly manner. As businesses become increasingly dependent continuing, and with the advent of Big Data, on information technology, IT agility, service quality and spending are now directly correlated data centers are more important to enterprises to business imperatives such as revenue, productivity, and reputation. So to meet these than ever. evolving demands, data centers must strive to achieve near continuous availability, increase their capacity and efficiency, and become ever greener.

2 Data Centre Services Data Centre Services 3 Integrated end-to-end management

Data Center services that drive Data Centre energy and capacity efficiency In general, data center services are defined as all Services activities for the ‘Design, Build, Improvement and Management’ of IT and data center capabilities on the premises of the customer. Here Atos’ expertise lies in the system integration and Data Centre Data Centre systems management aspects of the IT Consul Consultancy & t Transformation Managed infrastructure. Atos’ integrated data center Services Solutions services cover four key areas: n i a Data Center Consulting D Data Center Mobile t and Transformation Solutions n e i s Data Center Managed Services i a g Data Centre

M n Infrastructure Data Center Infrastructure Management Management Mobile Data Center (DCIM)

O P E R A T D Partners in construction, E IL building management and BU maintenance services in collaboration with Siemens

Atos’ Integrated Datacenter services answer the challenges of: Business dependency on information technology. As IT agility, service quality, and spending are now directly correlated to business imperatives such as revenue, productivity, and reputation, this drives the need for datacenter transformation Providing solutions that enable CIOs and data center managers to have a holistic view of their entire data center, including linking IT and point solutions for managing energy, cooling and facilities High quality and cost-effective , applicable to a wide range of environments requiring comprehensive, consistent and “ We believe it is integrated end-to-end management difficult to achieve Industry need for low-maintenance, fast deployable, temporary infrastructure, highly the more advanced reliable and flexible IT facilities at remote sites levels of data center maturity, or of data center effectiveness generally, without extensive use of DCIM .” The 451 Group

4 Data Centre Services Data Centre Services 5 Data Center Consulting and Transformation Solutions

Data Center Managed Services Overall our Data Center Managed Services provide high availability and demonstrable Atos can take full service responsibility for all cost-effectiveness through ensuring continuity Atos currently your managed IT operations. The more we do for critical application environments. They for you the better it gets – it’s that simple. enable effective cost control and ensure that manages thousands costs are in line with the services required by Atos is the Number 1 European provider (number the customer. Not only that, but customers can of servers in data 3 worldwide) of vendor-independent managed then, at the same time, focus on their business centers around infrastructure services. This means that we can with confidence and lower their total cost of develop and deliver the most cost-effective ownership through receiving: the world while and suitable solutions using multiple leading Agile, flexible, tailored solutions market providers to manage customer-owned Appropriate service delivery providing a local data centers. We also have early access to new elements technologies, enabling us to produce and deliver presence on a global innovative technical solutions. Improved utilization and better price/ performance hardware scale. We also Atos Data Center Managed Services capabilities support a wide are deep and varied. They fall into the following Data Center Infrastructure natural fields of focus: Management range of platform Managed Infrastructure – Ensuring all storage and computing resources are fit-for- Nobody likes to manage based on assumptions environments. purpose across their lifecycle. Including: rather than facts, certainly not CIOs. And – Server Management Services – Cross- certainly not in an economic climate where platform support (common and legacy every resource and cost has to be accurately operating systems); support of virtual and accounted for and exploited to its maximum. A physical environments on various hardware proper Data Center Infrastructure Management platforms; fully integrated automated tool can offer potential ongoing savings of 20%, systems management tools on top of the operational benefits that can be delivered through more-rigorous management – Managed Application Storage – Providing of the physical data center environment. customers with a complete enterprise storage service that delivers key business Atos’ Data Center Consulting and Transformation Here Atos and Siemens have entered into a Definition of new Target Operating Model We then take a long-term look at functionality including backup, restore and Solutions consider your key primary focus areas strategic partnership to offer a full portfolio of and Future Mode of Operations: To ensure business continuity and their constraints in order to come up with a that the way you manage and monitor IT rationalization, consolidation, and integrated data center services. Siemens has a number of transformation approaches. use and resources satisfies compliance optimization to deliver overall – Enterprise Management Center Services – long-established and comprehensive offering in Remote centralized monitoring for IT services. the area of Data Center Building Systems. As part requirements and delivers maximum business benefits such as: impact, and how to ensure IT resources Monitoring is provided for hardware and of the new partnership approach, Siemens will Our value proposition includes Easier and more cost-effective data center (owned and 3rd party/outsourced/cloud) software infrastructure to ensure that any continue to contribute in developing the scope management services for: contribute directly to great operations. exceptions that arise are identified and of the new data center services jointly with Simplifying architecture through stand- Better resource utilization handled promptly Atos, being closely involved in the development ardization and real business continuity: For example, the benefits of facilities Fewer business interruptions and better Network and Communications – Keeping phase, especially with regard to the integration Standard & consistent data center architecture consolidation can include: application performance (through dynamic all networks humming at business speed, with the Building Systems. The result is a unique Strategy, Design and Build, Rationalization, offering from two market and thought leaders in Lower costs and reduced complexity of capacity allocation) absorbing the increased load of rich media Consolidation, Virtualization and Optimization this field, Atos and Siemens, that combines Atos’ owning and operating multiple data centers Increased availability, decreased downtime communications and managing all aspects of services, including Energy Assessments to proven systems performance management (both planned and unplanned) of the data unified communications including third party optimize the carbon footprint of the data centers. Smaller carbon footprint capabilities with Siemens global expertise in center with adaptive sourcing contracting, if desired. Data Center Building Systems. Successful executions of Data Center moves: Improved compliance with environmental Identity, Security and Risk Management – regulations Whether you need a larger data center or These services are all greatly enhanced Achieving compliance and sustaining secure Data Center Infrastructure Management (DCIM) office location, are merging with another Enabling sustainable business growth through the build, building management and and uninterrupted business operations, from Atos and Siemens is essentially a virtual organization or simply wish to rearrange your maintenance services that we can also provide with particular emphasis on managing integration layer between a data center’s IT office or data center, there may come a time thanks to our collaboration and partnership with confidentiality across the extended enterprise, layer and its physical layer. The DCIM services when you may want to move. Atos Move ICT Siemens. as well as providing secure integrated physical connect the various components and allow takes away your ICT moving worries drawing and digital environments around the clock, end-to-end management of data centers by on our accumulated experience over the last every day. 10 years with more than 800 ICT projects. We connecting IT management into energy, cooling know how to make sure your moving project and facility management. This allows you to goes like clockwork. create a complete and transparent view of your data center and so drive greater energy and capacity efficiency.

6 Data Centre Services Data Centre Services 7 Management based on facts not assumptions

Benefit from a holistic view of your Mobile Data Centers The IT is fully integrated with the physical accommodation, including power supply, climate Does your organization need a flexible, versatile entire data center control and security. Moreover, the MPaaS-data and reliable IT infrastructure? Atos offers a Mobile DCIM from Atos and Siemens is an end- center unit is equipped to withstand extreme Platform as a Service (MPaaS) from a MPaaS- to-end offering covering strategy, design, conditions and inhospitable environments. In data center unit which has been developed implementation, run and assessment that other words, a plug & play solution that can together with Siemens. This innovative solution enables data center managers to have a holistic be extended with a wide range of services is ideal for remote sites and extreme conditions. view of their entire data center. Implementing from VoIP to office automation, from advanced The Mobile Platform as a Service data center unit DCIM enables: identity & access management to virtualization can be used either temporarily or permanently, of workstations, servers and applications. Energy Saving – Reducing infrastructure for instance when building a data center is not and power costs through complete, real-time financially feasible or practical. The MPaaS-data reporting on all data center variables center unit offers a high performance private Compliance, Risk Management – Increase infrastructure anywhere in a ruggedized data operational transparency leading to informed center unit. Mobile Platform as a Service gives decisions on changes using scenario-planning you a turn key and reliable infrastructure that based on real-time data seamlessly links up with your existing IT. Improve Availability – Forward capacity planning using historic data and scenario- Mobile Platform as a Service is a turn key planning solution for a high-quality data center, housed in an easily transportable, robust TIER II twin Accurate (Sub) Billing for DC Costs – End- data center unit. The MPaaS-data center to-end billing of capacity utilization per unit comprises a complete, standardized IT end-customer infrastructure – flexible, secure and supporting CAPEX Reduction – Better utilization of server virtualization. Flexible in both location resources leading to lower Capex and applicability, highly secured and fully Demonstrable Environmental Respons- set up to maximize virtualization of servers ibility – through a lower CO2 footprint and workplaces. Better Recovery from Disaster – Prevent IT failure through correlations between IT, energy and cooling systems behavior DCIM enables you to establish real-time and immediate active management, and delivers real-time integral reporting, verifiable lower emissions, optimal efficiency and maximum processing output. Furthermore, this real-time information can be accessed over the network remotely without the need to physically access the data center itself, allowing you also to manage your fleet of data centers globally.

As a result you can get a better understanding DCIM tooling integrates facets of the of the complex component interdependencies affecting the major physical infrastructures in various IT systems, building systems the data center. Data can be displayed as a and energy management systems to: dashboard or on a spreadsheet for further analysis if required. Whatever system you prefer, through it you will be able to identify how you can lower energy consumption and maximize Measure Monitor Manage the utilization of current assets, and spot and eliminate waste or spare capacity, while power usage consumption power consumption maximizing the uptime of cooling systems. effectiveness in real time across physical And furthermore, you will be able to link energy and virtual assets costs to business criticality and thus optimize workload allocation relative to energy costs.

8 Data Centre Services Data Centre Services 9 Supporting more sustainable operations - creating the firm of the future Why Atos? Working together to accelerate progress As business technologists with over 30 years of history and a presence in more than 48 countries, we have built up a deep understanding of the challenges and business opportunities facing enterprises today.

Our strong industry heritage gives us the understanding and the flexibility to adapt easily to our clients’ culture and way of working wherever they are in the world. Everything we do - advising, designing, implementing, integrating, coordinating and managing - we do with a unique talent for Atos has a long history of social and environmental engagement. Siemens – Understanding technology and a deep understanding of our clients’ business. how to make Data Centers In the current market conditions, Atos believes even more that it At the intersection of technology, people and business, we believe there are insights and innovations is important to continue its efforts as well as strengthening and work efficiently that can lead to positive steps forward. We want to contribute to a future where businesses demonstrate responsibility towards society and the environment, and technology is used to implementing the Group’s global vision and strategy Whether fully owned or outsourced, data improve people‘s lives. for sustainability. centers are critical facilities for the vast majority of businesses. But from managing In 2009, Atos was the first IT company to join the Global Reporting Initiative (GRI) G3 complexity to improving energy efficiency, Global Capabilities guidelines, a worldwide standard for reporting on corporate responsibility, and our first and meeting security and business corporate responsibility report was rated Application Level B+ in accordance with the regulatory requirements, data centers face Vast experience in Data Center Here Atos’ knowledge GRI reporting criteria. many challenges. And protecting critical Consolidation, Virtualization,  data is as important as ensuring uptime Optimization & Transformation projects and experience Atos’ second Corporate Responsibility report, published in 2011, was rated Level A+. A+ is and availability of service. of data center/IT the highest level qualification from the GRI, requiring entire management disclosure on ICT moving accumulated experience sustainability performance standards and assurance by a third external party. Siemens’ integrated, tailored solutions and over the last 10 years with more than  operations is unique services efficiently detect and respond to a 800 ICT projects wide variety of events that can threaten a in the market. Among the many significant data center’s business continuity and Global capabilities at DC Managed profitability – all in compliance with Services: achievements recorded in the report regulatory requirements. Our one-stop- – 130,000 managed server instances were the Group’s 16% reduction in its shop solutions fully integrate: – 13 Global Data Centers and 80  Turnkey solutions Local / Regional Data Centers global carbon footprint since 2008 at Medium and low voltage power – 93,000 sq meters of Data Center comparable scope, and its decision to distribution – A highly-virtualized environment Fire detection, evacuation – 110 PB of storage, distributed in online offset the carbon emissions of all its and extinguishing and offline storage Access control, video surveillance data centers worldwide, thus becoming and intrusion detection Our Data Center services are focused on the first international IT group to offer Building automation and energy enabling business strategy and value through management systems advanced technology and high value consulting services. Carbon Neutral hosting services. Furthermore, Siemens’ extensive service concept – covering system design, Atos has extensive, proven integration and installation, maintenance, extensions, and implementation experience on a global scale. modernization – ensures maximum We are also independent from IT hardware and system reliability and availability any data center tooling vendors and widely throughout the entire systems’ life cycle, employ ‘off the shelf’ products. providing optimal return on investment.

10 Data Centre Services Data Centre Services 11 About Atos Atos is an international information technology services company with annual 2011 pro forma revenue of EUR 8.5 billion and 74,000 employees in 48 countries. Serving a global client base, it delivers hi-tech transactional services, consulting and technology services, systems integration and managed services. With its deep technology expertise and industry knowledge, it works with clients across the following market sectors: Manufacturing, Retail, Services; Public, Health & Transports; Financial Services; Telecoms, Media & Technology; Energy & Utilities.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. It is the Worldwide Information Technology Partner for the Olympic and Paralympic Games and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting & Technology Services, Atos Worldline and Atos Worldgrid. For more information, visit: atos.net

For more information: Please contact [email protected]

Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere, Atos Cloud, Atos Healthcare (in the UK) and Atos Worldgrid are registered trademarks of Atos SA. atos.net April 2012© 2012 Atos.