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Home , Peapod, Plated (meal kits), Postmates, Shipt, Woot

August 2019 2019 E-COMMERCE INTELLIGENCE Published by:

ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE Amassed $141.4 billion in North America sales in Online sales grew 40% to approximately Online sales represented 7.1% of the Statista’s ecommerceDB website Does not break out online sales. Does not break out online sales. Does not break out online sales. Reported $6.5 billion in U.S. Online sales represented 7.9% of the Statista’s ecommerceDB website Does not break out online sales. Online sales were $138.4 billion in Does not break out online sales. Online sales increased more than E-commerce sales grew 83% in had $842 million in sales fiscal 2018. $16.1 billion in fiscal 2019 across all the retailer’s $74.4 billion in total sales in estimates that walgreens.com online revenue in fiscal 2019. retailer’s $108.2 billion in total sales estimates fiscal 2018 online sales at fiscal 2018. 58% in fiscal 2018. fiscal 2018. in 2018. retailer’s U.S. sites. fiscal 2018. Digital sales represented had $1.28 billion in online sales in in fiscal 2018, growing 24.1.% YOY. $3.49 billion, or 4.9% of total sales. 5.5% and 4.4% of the retailer’s total fiscal 2018, approximately 1.3% of CATEGORIES CATEGORIES CATEGORIES CATEGORIES CATEGORIES CATEGORIES CATEGORIES sales in 2017 and 2016. total sales. Offers an expanded selection of Offers an expanded catalog of Offers an expanded catalog of Offering includes grocery, jewelry, CATEGORIES Sells technology products from Online shoppers can pick from Peapod stocks more than 12,000 Sells a wide range of product including apparel, CATEGORIES SKUs across multiple categories pet products online (excluding pet products online, including CATEGORIES apparel, electronics, pet and books, home goods, pet supplies, toys, packaged including vitamins, beauty, diet food with artificial ingredients), prescriptions. Subsidiary Chewy categories such as consumer health items as well as online-only 70,000 SKUs spanning nearly all of products in a wide range of cate- Though additions of third-party sellers have CATEGORIES CATEGORIES Offers an expanded online selec- foods, sporting goods, electronics including its & nutrition, health & medicine, including cat and dog pre- has its own selection of 18,000- electronics, computing & mobile categories such as outdoor swing the retailer’s categories (alcohol gories including prepared foods, slowed, continues aggressively Hundreds of thousands of items are Products are grouped into 15 pri- tion of hundreds of thousands of CATEGORIES own manufactured devices and food includ- home health care, household, scriptions. LiveAquaria subsid- plus pet products. phones, entertainment & applianc- sets, sheds and vending machines. delivery varies by state). Direct- wine, spirits, school supplies and expanding the walmart.com assortment. available online, ranging from diapers mary categories: beauty; personal items across more than 20 cate- Carries some 7,000 SKUs and ing Whole Foods brands, as well as a variety of sexual health and self-care. iary stocks fish and aquarium es as well as a variety of services to-customer platform health & beauty. Sells a wide range of products including ap- to cosmetics and apparel to video care; contact lenses; Walgreens gories, from appliances to tools. makes full use of its website to services. Third-party sales comprised 58% of total supplies. & solutions which have become a Ship offers a curated selection of parel, footwear, furniture, appliances, home games. Select items such as frozen brand; vitamins & supplements; big part of its operations. sell products online from a vari- sales in 2018. 4,500 private labels and more than ACQUISITIONS goods, books, baby items, food, toys, health food and fresh produce are available medicines & treatments; baby, ACQUISITIONS ety of categories including baby, CATEGORIES CATEGORIES 50,000 center-store groceries and Stop & Shop is acquiring King & beauty products and automotive items, to browse online but can only be kids & toys; home health care CATEGORIES Purchased ATGstores.com in outdoor, beverages, cleaning & Online categories include baby Expanded online offering household essentials, tailored us- Kullen Grocery Co. (including 32 most recently adding a dedicated online pet purchased in stores or through . solutions; household; As Seen on Offers an expanded selection of 1 2011; renamed to The Mine in household, indoor furniture and products, packaged foods, ACQUISITIONS includes electronics, appliances, ing data and insights from digital and five Wild by pharmacy. The company’s unique digital Third-party retailers are added on an TV; grocery; fitness and nutrition; million SKUs online, ranging from 2017; became a web page within same-day delivery fresh goods. household items, flowers and pet Purchases include Pill- apparel, beauty, toys and grocery ACQUISITIONS intelligence arm 84.51°. Nature stores) in 2019. brands sell in narrower categories usually invite-only basis through a program seasonal; sexual wellness; and bed sheets to power tools. the main site in 2018. Purchased products. The third-party market- Pack and in 2018; as well as more high-end prod- None targeting a different type of consumer. Jet called Target +. natural & organic. Boomerang Commerce’s retail place (moreforu.com), launched ACQUISITIONS ucts (including prestige beauty, skews toward premium brands to focus on a ACQUISITIONS analytics platform in 2019. ACQUISITIONS in 2018, will offer an expanded HOME DELIVERY and Dubai-based ACQUISITIONS None engagement rings and coffins). higher-income, urban shopper. Acquired health insurer Aetna ACQUISITIONS HOME DELIVERY Purchased and a selection of more than 100,000 All orders have a $30 minimum Souq.com in 2017; ACQUISITIONS ACQUISITIONS Purchased Chewy in 2017 (and in 2018. Acquired e-tailer The Company Free standard shipping for Plus stake in Ocado in 2018; dunn- SKUs by the end of 2019. and cost $9.95 for that amount, Quidsi in 2011 (shut Bought delivery company Shipt in 2017. Acquired drugstore.com and ACQUISITIONS took the company public at an Store in 2017 and Blinds.com in HOME DELIVERY members with no minimum humbyUSA (renamed 84.51°) in with the price dropping to $7.95 down in 2017); Woot. beauty.com in 2011, but shut the Acquired PetInsuranceQuotes. $8.7 billion valuation in June 2014. ACQUISITIONS ACQUISITIONS ACQUISITIONS BJ’s Stocked offers two-day - purchase. Regular Club Members 2015; Vitacost.com and Harris ACQUISITIONS for orders of $75-$100 and $6.95 com in 2010, . sites down in 2016. HOME DELIVERY com in 2018; subscription ser- 2019) and DCL Ventures’ AllPaws None Purchased online brands Art.com, Bare Neces- Acquired connected health ser- ery for a variable fee. Also offers and non-members incur varying Teeter in 2014. for orders of $100 or more. com in 2009, and Offers same-day delivery of vice PupBox and digital services in 2016. Previously bough Pet360 Acquired company sities and Eloquii in 2019; Modcloth, Moosejaw vices provider GreatCall in 2018, same-day grocery delivery (see charges for delivery. .com in 2006. prescriptions and select non-pre- company PetCoach in 2017. Pur- and PetFoodDirect, but moved HOME DELIVERY in 2017. and Bonobos in 2017; and Jet, Hayneedle and HOME DELIVERY and senior remote monitoring “Fulfillment Partners”). scription SKUs like vitamins and chased in 2014, Doctors Foster their e-commerce offerings under Free standard shipping for most HOME DELIVERY HOME DELIVERY CLICK & COLLECT PROGRAMS ShoeBuy (now Shoes.com) in 2016. Also in 2018 Free one- to two-day delivery company Critical Signal Technol- health & beauty items in most and Smith was absorbed into Chewy or petsmart.com. orders over $45. Rolled out van Members get free two-day ship- Offers delivery through third-par- Rebranded e-commerce platform bought a majority stake in India’s Flipkart, and with a minimum $35 purchase, ogies in May 2019. HOME DELIVERY markets. One- to four-day ship- Petco’s main site in 2019. and car delivery to more than 70% HOME DELIVERY ping for orders of at least $75 via ty services (see “Key Fulfillment Giant Direct, Powered by Peapod in 2017 acquired NY delivery startup Parcel. or if the order includes contact Standard home delivery rates in ping is $5.49 or free on orders of and 40% of the U.S. population, Free standard shipping for CostcoDelivery. Delivered goods Partners”). Rolled out a propri- will expand to include 600 click- lenses or a prescription. Expedit- most areas HOME DELIVERY at least $35. Same-day delivery respectively, for faster delivery on all MyLowe’s members and are often priced higher. etary online platform, dubbed and-collect locations by the end of HOME DELIVERY ed overnight (one- or two-day) HOME DELIVERY are $9.95 on Added free one-day shipping for Prime mem- for prescriptions costs $7.99. small orders in select markets. LowesForPros.com qualifying Kroger Ship, in 2018 that sells 2019. Peapod also already allows Free two-day shipping with a $35 delivery is available for a fee. Offers same-day delivery on thou- purchases of bers in 2019. offers free two-hour orders. Non-members receive nonperishable items for delivery for pickup at more than 300 Stop & purchase or when paying with a RED- sands of items in 40 metropolitan CLICK & COLLECT PROGRAMS at least $150. delivery and one-hour delivery for $7.99 across free standard shipping on orders as fast as the next day. Shop and Giant/Martin’s locations. card. Free next-day delivery via Target areas and next-day delivery in 60 offers a warehouse pickup CLICK & COLLECT PROGRAMS Business some 60 U.S. cities and from Whole Foods in 88 of at least $49. Free Lowe’s truck The “ to Go” program lets Restock for REDcard members, $2.99 CLICK & COLLECT PROGRAMS metropolitan areas. My Best Buy option on select items including Offers a free “Club Pickup” service delivery rates metro markets and growing, with select loca- delivery for any appliances and shoppers place online orders for for everyone else. Same-day delivery Offers free “Ship to Store” for rewards members receive free jewelry and laptop computers. at all locations. Customers check range be- tions enabling voice ordering via Alexa. Prime online orders at all store locations. HOME DELIVERY standard shipping on orders of at patio furniture priced at least CLICK & COLLECT PROGRAMS tween $3.95 same-day curbside pickup for $1.99 is available via Shipt from 1,500 stores. CLICK & COLLECT PROGRAMS Also offers pharmacy pickup for in at Club Pickup kiosks located at Pantry ships non-bulk grocery/household/pet In Northern Kentucky, shoppers Free standard shipping with a $49 least $35. Elite members are eligi- $299 and $498, respectively. Also Formerly known as ClickList, the and $4.95, with purchase of $35 or more and Reportedly testing offering $1 if shop- Shoppers can pick up orders in as prescriptions. Has begun rolling store entrances or drive-through items across the contiguous U.S. in 1-4 days can order grocery items at purchase through both petsmart. ble for free delivery and scheduled testing deliveries via the FedEx Pickup drive-up click-and-collect depending $5.99 for orders under $35. “Han- pers opt to have their multi-item order little as two hours at designated out pickup lockers to 100 stores. pickup areas at select clubs. free when orders are at least $35; that require- kroger.com and pick them up at com (for Treats members) and shipping with no minimum, while SameDay Bot. service (dubbed ExpressLane at naford to Go” offers the same, but HOME DELIVERY ship in fewer packages that might take CLICK & COLLECT PROGRAMS HOME DELIVERY on location. ment drops to $10 with a $4.99 monthly mem- Chewy. Also offers two-day, CLICK & COLLECT PROGRAMS check-in areas from all 217 ware- ) is available at nearly costs $5 or less depending on order Offers free two-day delivery with a minimum longer to arrive. any of 13 Walgreens stores. Free standard shipping for orders Elite Plus members additionally Standard bership or AmazonFresh membership, which Offers free in-store pickup in as house clubs through the “Shop 1,600 stores. Fees vary by region. amount and delivery location. $35 order. Gradually rolling out free next-day of $49 or more. LiveAquaria offers next-day and same-day (the last receive free two-day and Stores have dedicated pickup shipping offers same- to one-day grocery delivery in a little as one hour. Discontinued BJs.com - Pick Up in-Club” service. shipping with the same minimum purchase free shipping on aquarium supply only in 30 markets) delivery for an scheduled shipping. areas for online orders, with on digital marketplace orders is reduced number of major cities for a flat $14.99 curbside pickup in September to approximately 75% of the U.S. population CLICK & COLLECT PROGRAMS AUTO REPLENISHMENT orders of $19 or more or for additional fee. nearly 50% of U.S. online orders free. is piloting an unlimited monthly fee. Key by offers home, “Auto-Reorder & Save” is available 2018 after two years of offering by the end of 2019, when same-day grocery A “Drive Up” service lets shoppers opt aquatic life that costs at least $99. picked up in stores in 2018. The delivery subscription service. car and garage delivery in some 50 markets. the service. delivery for $9.95 will also double in availabili- to pick up orders for free in designated for select items identified on CLICK & COLLECT PROGRAMS retailer also offers Load ’N Go Delivered goods are often priced Amazon Scout makes deliveries autonomously ty to 1,600 stores. Testing a Delivery Unlimit- parking areas. The service has expanded product detail pages and in the The “Store Pickup” program hourly pickup-truck rentals and at a premium. in Washington. ed option for a flat rate of $12.95 per month. to more than 1,400 stores. cart. Consumers select the quan- CLICK & COLLECT PROGRAMS offers one-hour pickup for most more than half of its stores have CLICK & COLLECT PROGRAMS tity and how often they want the Launched in-store pickup in as items and gives shoppers five self-service lockers positioned Dedicated up- AUTO REPLENISHMENT AUTO REPLENISHMENT Launching InHome Delivery of groceries AUTO REPLENISHMENT AUTO REPLENISHMENT directly to a customer’s refrigerator this fall. item delivered. little as two hours in 2018; comes days to pick up orders once they at entrances. front space for on- Subscription Orders” offer auto-re- None CLICK & COLLECT PROGRAMS ’s Retail Business Services AUTO REPLENISHMENT None AUTO REPLENISHMENT with a 10% discount. are ready. Stores have designated line order pickup, plenish, available for most items. Standard home delivery rates in (RBS) is rolling out an AI-enabled CLICK & COLLECT PROGRAMS “Ship & Save” provides free home An auto-replenishment service offers EASY REORDER Store Pickup parking spaces and along with select most areas are $9.95 on pur- forecasting and replenishment Urban locations including some 7-Eleven stores delivery at a customer’s specified EASY REORDER CLICK & COLLECT PROGRAMS a 5% discount and free shipping. A “Buy Again” tab on checkout areas inside. parking spots EASY REORDER chases of at least $150. Business system across the company’s host Amazon lockers for pickup of online orders. frequency with a 20% discount. Items purchased online and in Offers free pickup for general merchandise or- REDcard holders also receive 15% off walgreens.com allows for easy AUTO REPLENISHMENT near entrance Offers an “order by item number” delivery rates range between Food Lion, Hannaford, Giant AmazonFresh has two drive-up pickup locations in Approximately 3,000 products AUTO REPLENISHMENT stores are saved as “recent pur- ders at all store locations via dedicated service subscription orders of baby products reordering of previously pur- Repeat delivery of pet food, cat for pick-ups with function intended to facilitate $3.95 and $4.95, depending on Food, Giant/Martin’s, Stop & Shop the Seattle market. across numerous categories None chases” for easy reordering. counters, Pickup Towers (expanding to 1,600 such as diapers and wipes. chased products. Purchase histo- litter, dog treats, cleaning sup- AUTO REPLENISHMENT 15-minute time quicker online checkouts for location. Standard shipping on and Peapod grocery banners via qualify for the service. stores in 2019) and lockers (at limited loca- ry can be sorted by “purchased plies and pest control products CLICK & COLLECT PROGRAMS Offers My Best Buy members limits. shoppers who know a product’s digital marketplace orders is free. Relex Solutions. tions). Curbside grocery pickup expanding to comes with free shipping and Free click-and-collect service “Timed Replenish” to receive EASY REORDER item number. Costco Business KEY FULFILLMENT PARTNERS Vons is piloting an unlimited AUTO REPLENISHMENT EASY REORDER online,” “purchased in stores,” more than 3,000 locations in 2019. Testing an “frequently purchased” and 30% off the first order. provides PetSmart orders for recurring shipments of qualifying Offers a “Reorder” button for Delivery offers a “Reorder” is the retailer’s primary delivery subscription service. The “Subscribe & Save” subscription program offers Tracks order histories allowing shop- AUTO REPLENISHMENT automated dispensing system at a Texas store. pickup in one hour, sometimes products such as electric tooth- members’ previously purchased capability that allows shoppers to same-day delivery partner with EASY REORDER a discounted price on bulk purchases, free shipping pers to easily reorder items. “recently purchased.” Business customers have access EASY REORDER with a discount. brush heads and K-cups. A “Smart AUTO REPLENISHMENT items. A carousel ad on the bjs. select items from past orders. more than 1,600 stores offering An Order Genius function automat- and automatic deliveries at designated times. to a business replenishment Saves members’ histories via Replenish” service works with None com home page also invites users the service. Other partners include AUTO REPLENISHMENT ically fills carts with products pur- AUTO REPLENISHMENT program. Easy Reorder, which allows KEY FULFILLMENT PARTNERS qualifying printers that monitor to “shop previous purchases.” Shipt and Grocery Runner. Testing ’ Plated meal kit pro- chased most frequently through Offers a beauty sample box subscription via AUTO REPLENISHMENT members to select from a list EASY REORDER A Google Express partner. ink levels and automatically order KEY FULFILLMENT PARTNERS delivery via Nuro’s fleet of auton- gram is offered by subscription. Peapod, also incorporating data BrandShare and a kid apparel box subscrip- A subscription service offers a 5% EASY REORDER of their past in-club and online Prime members have access to their complete pur- more when low. Both services are Offers two-day and same-day omous vehicles. Drinks Holdings from purchases made with Stop & tion via Kidbox. discount on qualifying orders. “Buy again” buttons are located purchases including “Frequently chase history and can reorder recently/frequently included under an “Easy Replen- delivery via third party platforms provides home delivery of wine Shop or Giant loyalty cards. Also Chewy also has a subscription next to previously purchased Ordered” items. purchased items by voice via Alexa. Virtual Dash KEY DIGITAL EVENTS ish” program. such as Instacart, Shipt and Google in certain offers an “Ask Peapod” Alexa skill EASY REORDER service offering 5-10% discounts products for easy reordering. Buttons available for any item with Prime shipping EASY REORDER Offers week-long savings during Cyber Express, which allow members markets. that lets users add/remove items in Lets shoppers see a list of past on select brands. enable reorders via amazon.com, the Echo Show A personalized “Easy Reorder” functionality Week in November. Also runs an online and nonmembers alike to order KEY FULFILLMENT PARTNERS A Google their cart and reorder the last order KEY FULFILLMENT PARTNERS purchases and reorder those and Samsung’s Family Hub refrigerator. registers both in-store and online purchases sale for “Green Monday” (the second KEY FULFILLMENT PARTNERS grocery and perishable items. Assistant via voice. Peapod also corrals all Walgreens has worked with products using the CVS app/ Offers same-day delivery via for shoppers signed in to their accounts to Monday in December). Runs sum- EASY REORDER No longer a Google Express Furniture delivery via GoShare. action lets past purchases under a “Previously and Deliv for delivery, site without having to create an EASY REORDER EASY REORDER Instacart. build a list of items purchased often, in order mer-themed sales in July to indirectly Offers a “Quick Reorder” service partner. shoppers EASY REORDER Purchased” category. and more recently with FedEx to entirely new shopping cart. PetSmart shoppers can mark MyLowe’s members have access KEY FULFILLMENT PARTNERS of frequency. Easy Reorder is available on compete with Amazon’s Prime Day. for website members. add and remove items in their Products purchased with a reg- offer next-day prescription deliv- products as “favorites” for easy re- to their complete in-store and Launched Delivery Service Partners in 2018 to desktops, via the retailer’s app and by voice online Kroger cart by voice. A key istered loyalty card or account, ery. A founding retail partner of ordering. Chewy has a “buy again” KEY DIGITAL EVENTS online purchase history for easy KEY FULFILLMENT PARTNERS fund parcel delivery startups. Amazon Flex has with Google Assistant. KEY FULFILLMENT PARTNERS founding retail partner of Loop’s both in-store and online, are Loop’s circular shopping system. section within its member account Offers online-only deals during reordering. Peapod partners with Deliv on temporary employees delivering packages with KEY FULFILLMENT PARTNERS Instacart powers same-day circular shopping system. saved in “My Purchases” (formerly KEY FULFILLMENT PARTNERS page where shoppers can reorder EASY REORDER Spring Black Friday in April and same-day delivery for Giant/Martin’s their own vehicles. Amazon itself is a fulfillment Deliveries in grocery delivery chainwide for “Shop by History”) online for Instacart and recently purchases items. Lets account members log in to Cyber Week in December. stores in areas where only next-day partner for many sellers via its “Fulfillment by KEY FULFILLMENT PARTNERS as soon as one $14.99. speedy reordering. Shipt power view their full order history. KEY FULFILLMENT PARTNERS service is currently available, but Amazon” proposition that has merchants paying Works with multiple third parties for grocery hour in some KEY DIGITAL EVENTS KEY DIGITAL EVENTS same-day Partners with plans to expand the pilot to more a fee to have their inventory stored in Amazon’s delivery including Postmates, Deliv, Spark 200 markets Black Friday in November and Periodic Pickup-exclusive sales delivery, the Dolly to offer KEY DIGITAL EVENTS KEY DIGITAL EVENTS stores and banners. Food Lion, fulfillment centers and to make use of the com- Delivery and Roadie. Exploring driverless de- via Shipt. A KEY FULFILLMENT PARTNERS Cyber Week in December. are tied to the retailer’s promo- KEY FULFILLMENT PARTNERS latter including same-day de- Super Bowl in February, Moth- Black Friday in November and Stop & Shop and Giant-Landover all pany’s supply chain and shipping operations. livery with UDelv and Ford. Google Assistant PetcoNow Best Buy partners with mobile tional calendar. In select areas, Instacart inde- prescriptions. livery in select er’s Day in May, Father’s Day in Cyber week in December. Foot- powers voice-shopping. service oper- shopping app Curbside to offer pendently provides Rush Delivery partner with Instacart for delivery major markets. June and Black Friday in Novem- ball season also gets heavy ated through drive-up pickup of online orders Services delivering groceries in some markets. Stop & Shop and ber get heavy digital support. digital support. DIGITAL COUPONS cut ties with Google KEY DIGITAL EVENTS KEY DIGITAL EVENTS Instacart offers in select in as little as two hours. Shipt KEY DIGITAL EVENTS Digital coupons are available Prime Day in July; Black Friday in November; 12 Three-day Black Friday sales in delivery in as stores, as well is a same-day delivery partner. Express last year. Cyber Monday/Week in December. Offers DIGITAL COUPONS KEY FULFILLMENT PARTNERS via chain websites, which allow Days of Deals and Cyber Week in December. November and Cyber Week in little as two hours in select mar- as with Deliv Continuing pilots with a majority of its Black Friday promotions Offers both store None loyalty cardholders to load KEY DIGITAL EVENTS December. kets. Express Scripts powers pet to offer same- and Eats. early online. Runs summer-themed sale in and manufac- offers directly to their card to A Cyber Week promotion promis- prescription deliveries. day delivery of KEY DIGITAL EVENTS July to indirectly compete with Amazon’s turer coupons redeem in stores and online. es 25% off regularly priced items KEY DIGITAL EVENTS online orders. Spring Black via Cartwheel DIGITAL COUPONS Select offers are only available KEY DIGITAL EVENTS Prime Day. on walgreens.com. Recurring pro- Black Friday in November and Friday in that typically can Members digitally clip coupons for pickup and delivery. Paper Online sweepstakes/campaigns for motions such as Friends & Family KEY DIGITAL EVENTS Cyber Monday in December. April, Black only be used for provided by Quotient directly to coupons can also be redeemed football season from September- and Senior Day deliver a 20% Black Friday in July, Black Friday in KEY DIGITAL EVENTS DIGITAL COUPONS Friday in No- DIGITAL COUPONS in-store purchases their card; they are automatically at the time of pickup. January; Black Friday in November. discount online (and in stores). November and Cyber Monday in Black Friday Occasionally emails subscribers vember and DIGITAL COUPONS Printable manufacturer coupons (provided (unless explicitly applied during a member’s in- KEY DIGITAL EVENTS December. in November promotional codes that can be Cyber Week Offers coupons provided by by Quotient) are available directly on the stated otherwise). club or online checkout. BJ’s also None and July; applied to online and in-store in December. Quotient for online and in-store DIGITAL MEDIA PLATFORM DIGITAL COUPONS retailer’s website but can only be used in In the spring of DIGITAL COUPONS offers Instant Savings, which are Cyber Week orders. purchases. DIGITAL COUPONS Kroger Precision Marketing Offers digital coupons and deals stores. A Pickup Discount applies to eligible, 2018, Google’s “Paperless Coupons” program DIGITAL COUPONS available online. DIGITAL COUPONS in December. Offers coupons provided by launched in fall 2017, using accessible to loyalty cardholders DIGITAL COUPONS online-only items for click-and-collect first voice-acti- allows loyalty cardholders who log Coupons powered by Quotient DIGITAL COUPONS Offers money- and percent-off coupons directly Quotient as well as Instant Savings first-party data to create targeted with a Just For U account that are Peapod doubles manufacturer shoppers. Savings Catcher app-based price vated coupon was for $15 off a Target in to “clip” offers directly to their are clippable directly to ExtraCare Sometimes on its website for online purchases across a wide automatically applied at checkout. digital coupons and emails. KPM redeemable in stores and online. coupons but doesn’t house any matching was discontinued in 2019. order via Google Express. cards. Provided by Quotient, the cards from cvs.com, receipts, DIGITAL COUPONS offered range of products. also allows for sponsored product directly on its site. Hannaford to coupons are automatically applied email or the retailer’s mobile app. Delivers coupons via email, text, DIGITAL COUPONS during sea- recommendations on the retail- Go takes coupons at checkout, when eligible products are added Coupons printed on receipts or DIGITAL COUPONS receipts on in-store flyers. While Sometimes offers promotional sonal events DIGITAL MEDIA PLATFORM DIGITAL MEDIA PLATFORM er’s websites and mobile app. DIGITAL MEDIA PLATFORM including digital or printed cou- to a logged-in shopper’s e-com- via in-store ExtraCare Coupon Regularly uses digital ads and some coupons can be used both codes or digital coupons for via text or DIGITAL MEDIA PLATFORM Walmart Media Group leverages the retailer’s Roundel uses shopper data to help Launched June 2018, Boosted Launched Albertsons Performance pons from Hannaford.com. merce cart and automatically Centers can’t be redeemed online emails to provide codes for dis- online and in stores, they often special offers redeemable during website. Fast-growing Amazon Advertising in 2018 grew to online and in-store purchasing data, intending brands better target their digital ads to Products allows CPGs to promote Media, a platform to help brands redeemed at checkout in stores. unless expressly stated. counts on e-commerce orders. only apply to one channel. online checkout. become the third-largest online ad platform. It to unify ads across both in-store and digital deliver the right message at the right their brands with ads throughout better target their ads, in 2018. DIGITAL MEDIA PLATFORM leverages the company’s purchasing data and is realms. 2019 acquisitions of Polymorph Labs time, creating campaigns and content DIGITAL MEDIA PLATFORM the retailer’s digital properties Launched Peapod Digital Labs expected to get a boost from the 2019 acquisition is the latest step toward bringing all ad opera- for clients, including brands that aren’t DIGITAL MEDIA PLATFORM DIGITAL MEDIA PLATFORM DIGITAL MEDIA PLATFORM DIGITAL MEDIA PLATFORM DIGITAL MEDIA PLATFORM DIGITAL MEDIA PLATFORM DIGITAL MEDIA PLATFORM DIGITAL MEDIA PLATFORM DIGITAL MEDIA PLATFORM Reportedly readying to launch and see how they are performing Media in 2018, in partnership of Sizmek’s ad server business. tions in-house. sold within Target stores. None None None None None None None None None Sam’s Club Media Services. in real time. with Quotient.

Untitled-1 1 7/3/19 5:24 PM ed by: Publish

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Recurring pro and manufac DIGITAL COUPONS TFORM None Launched Delivery Service Partners in 2018 to KEY DIGITAL EVENTS motions such as Friends & Family turer coupons Sometimes offersl coupons promotional for is a fulfillment Cyber Monday/Week in December. Offers ble during DIGITAL MEDIA PLA fund parcel delivery startups. Amazontself Flex has and Senior Day deliver a 20% DIGITAL COUPONS codes or digitaedeema a majority of its Black Friday promotions via Cartwheel offers r None temporary employeeshicles. Amazon delivering i packages with discount online (and in stores). Delivers coupons via email, text, special that typically can tient ut. EDIA PLATFORM their own ve ellers via its “Fulfillment by early online.ire Runsctly competesummer-themed with Amazon’s sale in DIGITAL COUPONS receipts on in-store flyers. While AL M or may s mazon’s only be used for ONS online checko DIGIT partner f red in A - July to ind Coupons powered by Quo some coupons can be used both ” proposition that has merchants paying Day. in-store purchases DIGITAL COUP ts, NS None are clippable directly eceipto ExtraCare online and in stores,h theyannel. often (unless explicitlyise). “Paperless Coupons” program cvs.com, r DIGITAL COUPO - y to one c a fee to have their inventory sto w cards from only appl DIGITAL MEDIA PLATFORM stated other allows loyalty cardholders who log the retailer’s mobile app. Regularly uses digital ads and fulfillment centers and to make use of the com OUPONS email or None DIGITAL C In the spring of in to “clip” offers directly to their emails to provide codes for dis pany’s supply chain and shipping operations. Coupons printed on receipts or Printable manufacturer coupons (provided 2018, Google’s cards. Provided by Quotient, the counts on e-commerce orders. DIGITAL MEDIA PLATFORM - via in-store ExtraCare Coupon by Quotient) are available directly on the first voice-acti coupons are automaticallyroducts are appliedadded- None :24 PM Centers can’t be redeemed online EDIA PLATFORM 7/3/19 5 KEY DIGITAL EVENTS retailer’s website but can only be used in vated coupon was for $15 off a Target when eligible phopper’s e-com AL M ay in July; Black Fridayk in November;December. 12 unless expressly stated. DIGIT Prime D stores. A Pickup Discount applies to eligible, order via Google Express. to a logged-in s res. f Deals and Cyber Wee rce cart and automatically None Days o online-only items for click-and-collectd in 2019. me shoppers. Savings Catcher app-based price redeemed at checkout in sto DIGITAL MEDIA PLATFORM ng was discontinue DIGITAL MEDIA PLATFORM matchi None Roundel uses shoppertarget their data digital to help ads to DIGITAL COUPONS er’s s better etail brand DIGITAL MEDIA PLATFORM Offers money- and percent-off coupons directly ges the r er the right message atand the content right DIGITAL MEDIA PLATFORMlevera deliv igns None on its website for online purchases across a wide ting campa Walmart Media Group time, crea range of products. online and in-store purchasing data, intending for clients, including brands that aren’t - to unify ads across both in-store and digital sold within Target stores. in 2018 grew to EDIA PLATFORM realms. 2019 acquisitions of Polymorph Labs DIGITAL M n Advertising ng Amazo is the latest step toward bringing all ad opera Fast-growi tions in-house. become the third-largest online ad platform. It leverages the company’s purchasing data and is expected to get a boost from the 2019 acquisition of Sizmek’s ad server business. 2019 Untitled-1 1 E-Commerce INTELLIGENCE Spotlighting e-commerce capabilities of top retailers building a omnichannel shopping experience

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August 2019