August 2019 2019 E-COMMERCE INTELLIGENCE Published by: ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE ONLINE REVENUE Amassed $141.4 billion in North America sales in Online sales grew 40% to approximately Online sales represented 7.1% of the Statista’s ecommerceDB website Does not break out online sales. Does not break out online sales. Does not break out online sales. Reported $6.5 billion in U.S. Online sales represented 7.9% of the Statista’s ecommerceDB website Does not break out online sales. Online sales were $138.4 billion in Does not break out online sales. Online sales increased more than E-commerce sales grew 83% in Peapod had $842 million in sales fiscal 2018. $16.1 billion in fiscal 2019 across all the retailer’s $74.4 billion in total sales in estimates that walgreens.com online revenue in fiscal 2019. retailer’s $108.2 billion in total sales estimates fiscal 2018 online sales at fiscal 2018. 58% in fiscal 2018. fiscal 2018. in 2018. retailer’s U.S. sites. fiscal 2018. Digital sales represented had $1.28 billion in online sales in in fiscal 2018, growing 24.1.% YOY. $3.49 billion, or 4.9% of total sales. 5.5% and 4.4% of the retailer’s total fiscal 2018, approximately 1.3% of CATEGORIES CATEGORIES CATEGORIES CATEGORIES CATEGORIES CATEGORIES CATEGORIES sales in 2017 and 2016. total sales. Offers an expanded selection of Offers an expanded catalog of Offers an expanded catalog of Offering includes grocery, jewelry, CATEGORIES Sells technology products from Online shoppers can pick from Peapod stocks more than 12,000 Sells a wide range of product including apparel, CATEGORIES SKUs across multiple categories pet products online (excluding pet products online, including CATEGORIES apparel, electronics, pet and books, home goods, pet supplies, toys, packaged including vitamins, beauty, diet food with artificial ingredients), prescriptions. Subsidiary Chewy categories such as consumer health items as well as online-only 70,000 SKUs spanning nearly all of products in a wide range of cate- Though additions of third-party sellers have CATEGORIES CATEGORIES Offers an expanded online selec- foods, sporting goods, electronics including its & nutrition, health & medicine, including cat and dog pre- has its own selection of 18,000- electronics, computing & mobile categories such as outdoor swing the retailer’s categories (alcohol gories including prepared foods, slowed, Walmart continues aggressively Hundreds of thousands of items are Products are grouped into 15 pri- tion of hundreds of thousands of CATEGORIES own manufactured devices and food includ- home health care, household, scriptions. LiveAquaria subsid- plus pet products. phones, entertainment & applianc- sets, sheds and vending machines. delivery varies by state). Direct- wine, spirits, school supplies and expanding the walmart.com assortment. available online, ranging from diapers mary categories: beauty; personal items across more than 20 cate- Carries some 7,000 SKUs and ing Whole Foods brands, as well as a variety of sexual health and self-care. iary stocks fish and aquarium es as well as a variety of services to-customer platform Kroger health & beauty. Sells a wide range of products including ap- to cosmetics and apparel to video care; contact lenses; Walgreens gories, from appliances to tools. makes full use of its website to services. Third-party sales comprised 58% of total supplies. & solutions which have become a Ship offers a curated selection of parel, footwear, furniture, appliances, home games. Select items such as frozen brand; vitamins & supplements; big part of its operations. sell products online from a vari- sales in 2018. 4,500 private labels and more than ACQUISITIONS goods, books, baby items, food, toys, health food and fresh produce are available medicines & treatments; baby, ACQUISITIONS ety of categories including baby, CATEGORIES CATEGORIES 50,000 center-store groceries and Stop & Shop is acquiring King & beauty products and automotive items, to browse online but can only be kids & toys; home health care CATEGORIES Purchased ATGstores.com in outdoor, beverages, cleaning & Online categories include baby Expanded online offering household essentials, tailored us- Kullen Grocery Co. (including 32 most recently adding a dedicated online pet purchased in stores or through Shipt. solutions; household; As Seen on Offers an expanded selection of 1 2011; renamed to The Mine in household, indoor furniture and products, packaged foods, ACQUISITIONS includes electronics, appliances, ing data and insights from digital supermarkets and five Wild by pharmacy. The company’s unique digital Third-party retailers are added on an TV; grocery; fitness and nutrition; million SKUs online, ranging from 2017; became a web page within same-day delivery fresh goods. household items, flowers and pet Purchases include Pill- apparel, beauty, toys and grocery ACQUISITIONS intelligence arm 84.51°. Nature stores) in 2019. brands sell in narrower categories usually invite-only basis through a program seasonal; sexual wellness; and bed sheets to power tools. the main site in 2018. Purchased products. The third-party market- Pack and Ring in 2018; as well as more high-end prod- None targeting a different type of consumer. Jet called Target +. natural & organic. Boomerang Commerce’s retail place (moreforu.com), launched Whole Foods Market ACQUISITIONS ucts (including prestige beauty, skews toward premium brands to focus on a ACQUISITIONS analytics platform in 2019. ACQUISITIONS in 2018, will offer an expanded HOME DELIVERY and Dubai-based ACQUISITIONS None engagement rings and coffins). higher-income, urban shopper. Acquired health insurer Aetna ACQUISITIONS HOME DELIVERY Purchased Home Chef and a selection of more than 100,000 All orders have a $30 minimum Souq.com in 2017; ACQUISITIONS ACQUISITIONS Purchased Chewy in 2017 (and in 2018. Acquired e-tailer The Company Free standard shipping for Plus stake in Ocado in 2018; dunn- SKUs by the end of 2019. and cost $9.95 for that amount, Quidsi in 2011 (shut Bought delivery company Shipt in 2017. Acquired drugstore.com and ACQUISITIONS took the company public at an Store in 2017 and Blinds.com in HOME DELIVERY members with no minimum humbyUSA (renamed 84.51°) in with the price dropping to $7.95 down in 2017); Woot. beauty.com in 2011, but shut the Acquired PetInsuranceQuotes. $8.7 billion valuation in June 2014. ACQUISITIONS ACQUISITIONS ACQUISITIONS BJ’s Stocked offers two-day deliv- purchase. Regular Club Members 2015; Vitacost.com and Harris ACQUISITIONS for orders of $75-$100 and $6.95 com in 2010, Zappos. sites down in 2016. HOME DELIVERY com in 2018; subscription ser- 2019) and DCL Ventures’ AllPaws None Purchased online brands Art.com, Bare Neces- Acquired connected health ser- ery for a variable fee. Also offers and non-members incur varying Teeter in 2014. for orders of $100 or more. com in 2009, and Offers same-day delivery of vice PupBox and digital services in 2016. Previously bough Pet360 Acquired meal kit company sities and Eloquii in 2019; Modcloth, Moosejaw vices provider GreatCall in 2018, same-day grocery delivery (see charges for delivery. Shopbop.com in 2006. prescriptions and select non-pre- company PetCoach in 2017. Pur- and PetFoodDirect, but moved HOME DELIVERY Plated in 2017. and Bonobos in 2017; and Jet, Hayneedle and HOME DELIVERY and senior remote monitoring “Fulfillment Partners”). scription SKUs like vitamins and chased in 2014, Doctors Foster their e-commerce offerings under Free standard shipping for most HOME DELIVERY HOME DELIVERY CLICK & COLLECT PROGRAMS ShoeBuy (now Shoes.com) in 2016. Also in 2018 Free one- to two-day delivery company Critical Signal Technol- health & beauty items in most and Smith was absorbed into Chewy or petsmart.com. orders over $45. Rolled out van Members get free two-day ship- Offers delivery through third-par- Rebranded e-commerce platform bought a majority stake in India’s Flipkart, and with a minimum $35 purchase, ogies in May 2019. HOME DELIVERY markets. One- to four-day ship- Petco’s main site in 2019. and car delivery to more than 70% HOME DELIVERY ping for orders of at least $75 via ty services (see “Key Fulfillment Giant Direct, Powered by Peapod in 2017 acquired NY delivery startup Parcel. or if the order includes contact Standard home delivery rates in ping is $5.49 or free on orders of and 40% of the U.S. population, Free standard shipping for CostcoDelivery. Delivered goods Partners”). Rolled out a propri- will expand to include 600 click- lenses or a prescription. Expedit- most areas HOME DELIVERY at least $35. Same-day delivery respectively, for faster delivery on all MyLowe’s members and are often priced higher. etary online platform, dubbed and-collect locations by the end of HOME DELIVERY ed overnight (one- or two-day) HOME DELIVERY are $9.95 on Added free one-day shipping for Prime mem- for prescriptions costs $7.99. small orders in select markets. LowesForPros.com qualifying Kroger Ship, in 2018 that sells 2019. Peapod also already allows Free two-day shipping with a $35 delivery is available for a fee. Offers same-day delivery on thou- purchases of bers in 2019. Prime Now offers free two-hour orders. Non-members receive nonperishable items for delivery for pickup at more than 300 Stop & purchase or when paying with a RED- sands of items in 40 metropolitan CLICK & COLLECT PROGRAMS at least $150. delivery and one-hour delivery for $7.99 across free standard shipping on orders as fast as the next day. Shop and Giant/Martin’s locations. card. Free next-day delivery via Target areas and next-day delivery in 60 Costco offers a warehouse pickup CLICK & COLLECT PROGRAMS Business some 60 U.S. cities and from Whole Foods in 88 of at least $49.