LawLaw pagespages F1-F12F1-F12

www.slenterprise.com July 15-21, 2013 Volume 42, Number 48 $1.50 INSIDE Study: four-fold return Bicycling good for economy for money spend with Riding a bike is green in more than one way says the director locally-owned firms of Bike Utah pg. 8 A much higher percentage of money spent at locally-owned businesses stays in Commercial leasing steady the community according to a new study. Commercial real estate is pro- Local First Utah has released a new anal- pering right along with Utah's ysis of a statewide study series by Civic economy. pg. 11 Economics detailing the amount of revenue returned to the local economy by locally- They fired my guy! owned, independent businesses and the re- sult is impressive. Gitomer offers help when your Collectively, studies implemented in contact at your best client's busi- Salt Lake City, Ogden, and Wayne Coun- ness changes. pg. 10 ty show that locally-owned retailers return 55.3 percent of their revenue to the local Business Calendar economy. For comparison purposes, nation- pg. 9 al chain retailers return just 13.6 percent of revenue. That means every dollar spent at Real Estate Section a locally-owned, independent business re- pgs. 16-19 turns more than four times more to the local economy than a dollar spent at a national Industry News Briefs chain retailer. pg. 6-7 Dr. Megan Grunander, an Ogden Clinic general surgeon, takes the first socop as doctors break gound for a new $9 million, 41,000 square foot medical campus on Harrison Blvd. The study also compiled data from res- taurants. Utah-owned eateries collectively return 69.1 percent of their revenue to the local economy. National chain restaurants return just 30.4 percent, meaning a dollar Ogden Clinic campus spent enjoying a meal at a locally owned restaurant more than doubles the return to the local economy when compared to a dol- lar spent at a chain restaurant. to open in fall of 2014 The study concluded that shifting be the headquarters for orthopedics, urology, just 10 percent of purchases from national John M. Rogers physical therapy, and podiatry specialty ser- chains to locally owned retailers and restau- The Enterprise vices. The other structure, located at 4700 S. rants would keep $1.3 billion in the Utah Harrison Blvd. will be the headquarters for economy – money that currently leaves the the practice of neurology, sleep, ear/nose/ state quietly in nightly deposits to be spent Ogden Clinic, a physician-owned med- throat, dermatology, pediatrics, family prac- elsewhere. ical group, has broken ground for its newest tice, general surgery, pharmacy and radiol- “The extra dollars in the local econo- facility, the Ogden Clinic Professional Cen- ter Campus. The 41,000 square-foot medi- see OGDEN CLINIC pg. 11 see LOCAL RETURN pg. 4 cal campus will cost more than $9 million to build, according to company officials. “This new Professional Center Campus marks one of the most significant milestones Funds offered for international shows since our founding,” said Ogden Clinic CEO Paul Schofield. “It signifies a truly A new program offered jointly by the Expenses eligible for reimbursement collaborative effort with our physicians and U.S. Small Business Administration (SBA) include airfare, trade show exhibitor fees, management, city and business officials and and the Utah Governor’s Office of Econom- booth rental fee, Gold Key Service, freight our neighbors, all for the singular focus to ic Development (GOED) is designed to help costs, interpretation service, ground trans- provide quality specialty health care for our Utah small businesses to expand interna- portation costs, and a per-diem for one em- Weber County community.” tionally. Utah firms may apply for matching ployee. Preference will be given to appli- The Ogden Clinic Professional Center grants to offset expenses related to exhibit- cants that show financial need. Campus is scheduled to open fall 2014 and ing at international events. Applications are due four weeks prior will be comprised of two major structures. The funds are offered through the State to the international trade show and/or mis- Located next door to each other they will be Trade and Export Promotion (STEP) pro- sion, and the events must occur before Sep- designated Professional Center North and gram. STEP awards are for up to $2,250 and tember 30, 2013. Applications are available Professional Center South. The northern- require a 25 percent cash match by the re- at the organization’s website: https://www. most building at 4650 S. Harrison Blvd. will cipient up to $750. tfaforms.com/249686. 2 · July 15-21, 2013 · The Enterprise - Utah's Business Journal Speaker: Cartooning industry has had to adjust to effects of Internet in Salt Lake City, Alan Gardner, tributed and seen by the public.” “Any activity you’re perform- newspapers own the audience, Brice Wallace editor of “The Daily Cartoonist” During a presentation titled ing when you’re trying to make syndicates may own the content, The Enterprise blog, said he has asked artists and “Successful Cartooning in the money on the Internet, when you’re and “people signing the paycheck syndicates about the industry’s fu- Digital World,” Howard Tayler, an trying to survive in this brave new you can’t live without own your When one considers all of the ture “and the reply I most often got Orem resident who produces the world [where content is] given career.” industries affected by the Internet, was, ‘We don’t know.’ military-themed science fiction away for free … any activity is However, he noted, “The In- perhaps one of the last that would “The industry is changing and web comic “Schlock Mercenary,” going to come back to those three ternet can’t fire me.” come to mind is “cartoonist.” we’re just trying to position our- detailed how he makes a living things,” Tayler said. “Own your He encouraged audience But cartoonists have indeed selves well. … There are still a via the Internet, with themes that audience, own your content, own members to have at least three faced an impact and have had to lot of questions about where the could be applied to other jobs af- your career. It’s a little scary to sources of revenue, with no single adjust to a new environment. industry is going, but without a fected by technology. consider the implications of some source accounting for more than Speaking at the recent annu- doubt, I don’t think anybody is His three “guideposts” call of those because other people own 40 percent. al convention of the Association questioning the impact of the In- for people to own their content, those right now.” Ways to “own the content” in- of American Editorial Cartoonists ternet on how our art is being dis- their audience and their careers. For most cartoonists, he said, clude having the ability to repub- lish comics after they’re printed in newspapers, to host a gallery on your own website, and to write or illustrate works not owned by your newspaper or syndicate. Owning the audience can include branding works with your name, owning a dot-com with that name, and post- ing regular content to the website of that domain. Cartoonists can monetize the audience by selling things to them and by advertising to them, he FLEXIBLE PLAN DESIGNS said. But it only works with a large audience. His website had 134,000 visitors and 4.8 million page views MEDICAL, DENTAL AND VISION PLANS one recent month. But Tayler re- ceived only 0.08 of a cent per page view and 0.026 of a cent per ad. “So when people tell you it’s FOR HEALTH CARE THAT easy to make money by running ads on the Internet, what they’re MEETS YOUR NEEDS saying is it doesn’t take a lot of work to load the ads and it doesn’t take any work at all to cash the check, but at some point you have A LARGE NATIONAL NETWORK to grow an audience large enough for these numbers to get multi- plied enough times to mean some- thing real [monetarily],” he said. EASY ADMINISTRATION Tayler suggested cartoonists branch out into merchandising by selling books, digital collections and even T-shirts. But they will WORKPLACE WELLNESS PROGRAMS need to know what the audience PROMOTING BETTER HEALTH will buy and will have to do or- der-filling and “customer service stuff,” something he acknowl- edged he hates so much that he pays his wife to handle it. The merchandising efforts now have ballooned to shipping to 2,500 customers annually. In 2012, that work grossed $130,000 and netted $82,000, he said. With our fl exible plans, we can offer a solution for every business. But figuring out what people will buy remains elusive. In his At UnitedHealthcare, we offer health care plans that surround employees with innovative tools and field, sometimes people prefer resources to help make it easier to achieve a balanced lifestyle. And with our broad portfolio of plan hard copies of his cartoons or buy archived collections in books in- options and variety of funding solutions, our goal is to help every business get the right coverage at stead of perusing the same content the right price. online. “The question ‘why would To learn more, contact your broker or UnitedHealthcare representative. anybody spend money on some- thing that’s free on the Internet?’ is, in point of fact, the wrong ques- tion,” he said. “The right question is ‘how many people will spend how much?’ And that’s the answer for me. I don’t know why people will spend money on free things, but they do.” ©2013 United HealthCare Services, Inc. UnitedHealthcare Vision® coverage provided by or through UnitedHealthcare Insurance Company, located in Hartford, Crunching the numbers a bit Connecticut, or its affi liates. Administrative services provided by Spectera, Inc., United HealthCare Services, Inc. or their affi liates. UnitedHealthcare Dental® more, Tayler said that for each coverage provided by or through UnitedHealthcare Insurance Company, located in Hartford, Connecticut, or its affi liates. Administrative services provided by reader, he ultimately ends up with Dental Benefi t Providers, Inc., Dental Benefi t Administrative Services (CA only), United HealthCare Services, Inc. or their affi liates. Insurance coverage provided by UnitedHealthcare Insurance Company or its affi liates. Administrative services provided by United HealthCare Services, Inc. or their affi liates. Health Plan coverage 55 cents per year, “which means provided by or through a UnitedHealthcare company. that growing an audience is really, UHCUT606278-001 really important.” The Enterprise - Utah's Business Journal · July 15-21, 2013 · 3 Governor seeks nominations for science and tech honors For 26 years, the Utah’s gov- nominees to Governor Herbert. dures and Criteria for Selection” ries: academic, science educa- ernor has awarded the Medal for This year, nominations will fol- document located on the website. tion, industry-individual (indepen- Science and Technology as a sym- low a simplified, two-step submit- Nominations must be received by dent inventors and entrepreneurs), bol of achievement to those indi- tal process. A one-page form is all 5:00 p.m. on Monday Septem- industry-company (for-profit and viduals who have provided distin- that is needed to initiate a nomina- ber 13, 2013. Nominations can non-profit companies) and govern- guished service to the state of Utah tion. This form can be accessed be made in one of five catego- ment in science and technology. via the web at http://business.utah. Gov. Gary R. Herbert and the gov/governors-medals. Nomina- Utah State Advisory Council on tions should be emailed to Carol L. Winder grows into SoCal Science and Technology are ac- George, State Science Advisor, at Salt Lake-based dairy and along with the concept that having cepting nominations for the 26th [email protected]. Nominees se- farm products distributer Winder a 'farmers market on wheels' saves anniversary awards to be present- lected from the first round of ap- Farms, has extended its service customers time, money and gas by ed for 2013. The Governor will plications may be asked to submit area to Orange County, Calif. delivering more than 300 unique present the awards at a dinner in a more complete application pack- “There’s something magi- all-natural products to customers’ January, following the final selec- age that would include letters of cal about waking up and going doorsteps every week.” tion of the awardees. recommendation. to your doorstep and finding that Winder Farms’ service area The Utah State Advisory Any Utah citizen or organi- BUSINESS Winder has been there,” said Mike now encompasses Utah from Council on Science and Technolo- zation may submit nominations. Dutton, chief executive officer of Tremonton to Payson, Park City gy is responsible for administering Nominees must meet specific re- Winder Farms. “We are hoping to to Tooele and St. George, Las Ve- LENDING the award and for recommending quirements detailed in the “Proce- bring this Utah magic to California gas and Mesquite, Nev., and Or- ange County, Calif. IS OUR “Delivering natural and nutri- Xango appoints two to new presidency roles tious foods straight to the custom- BUSINESS Lehi-base nutrition and net- themselves to that mission,” said product opportunity inspired the ers’ doorsteps has always been our work marketing company Xango founder, chairman and CEO Aar- launch of Xango juice and a new goal and with our expansion into Southern Nevada and now South- has announced the appointment of on Garrity. category of nutritional supple- ern California we can provide • SBA Loans • two company founders to key new “Growth for every distribu- ments. A passionate advocate of even more people with farm-fresh roles. Joe Morton tor is at the core of the network-marketing lifestyle, products,” said Dutton. 504 has become pres- our Xango Bold he has dedicated his executive • • ident of Xango Strides initiative. career to driving a global evolu- Americas & Aus- With these new tion in distributor relations and is Commercial tralia, and Kent roles, Joe and Kent known for his tireless efforts on ••Mortgage Wood has tak- will work hand-in- behalf of Xango’s 2 million dis- en on the role of hand with our dis- tributors worldwide. president of Xan- tributor leaders in UTAH’S BUSINESS JOURNAL Wood spent most of his ca- go Europe, CIS these regions as • LOC • Joe Morton Kent Wood reer auditing, consulting or being USPS # 891-300 & South Africa. well as our board Published weekly by: employed by some of Utah’s most “Xango’s story of success and employees to ensure optimal Enterprise Newspaper Group successful multi-level marketing for over a decade is as a catego- service to every distributor work- 825 North 300 West Ste. 309 ry-creator where leaders person- ing to grow their business,” said companies. One of Xango’s six Salt Lake City, Utah 84103 801-533-0556 FAX 801-533-0684 ally invest and take action to help Garrity. founders, he was its original CFO. 2309 S. Redwood Rd. Since then, Wood has served as www.slenterprise.com others succeed. As founders and While living in southeast Asia Salt Lake City, UT board members for over a de- years ago, Morton’s discovery of COO, president of operations and PUBLISHER & EDITOR R. George Gregersen cade, Joe and Kent have dedicated the mangosteen fruit as a global president. 84119 PRESIDENT David G. Gregersen [email protected] (801) 455-9271 VP/GENERAL SALES MANAGER Dale Dimond [email protected] MANAGING EDITOR John M. Rogers LOYAL [email protected] Tee CONTROLLER Richard Taylor Discount Card [email protected] OFFICE MANAGER Dionne Halverson $45 Adult & Senior, $30 Junior [email protected] Senior 65 and older, Junior 17 and younger REAL ESTATE SECTION Dan Bradshaw Enjoy these great program benefits: Rhonda Bachman [email protected] Business Banking Sr. VP Team Leader ART DIRECTOR • 20% green fee discount at all Salt Lake City courses.Valid all day Mon.-Fri. and Ann Johnson (801) 562-5375 after 12:00 p.m. weekends & holidays [email protected] • 10% green fee discount on weekend mornings. Valid weekends & holidays CIRCULATION Lissi Johnson before 12:00 p.m. [email protected] • 30% or more off during select off-peak times ADVERTISING INQUIRIES • 30% discount on range balls. Valid anytime [email protected] • Earn rewards points Redeem points for free range balls, free golf cart rentals and TO CONTACT NEWSROOM [email protected] pro shop merchandise discounts ART SUBMISSIONS • Valid for one year from date of purchase [email protected] • Upon purchase or renewal of LoyalTee Discount Card recieve a certificate for either one Subscription Rates: Online only, $55 per year (1) free 9-hole single cart rental or one (1) free large bucket of range Print only, $65 per year balls. Online and Print, $75 per year Any opinions expressed by the columnists are not Purchase at any Salt Lake City golf course. Visit slc-golf.com or call 801-485-7730 for more necessarily the opinions or policy of Enterprise, it’s owners or managers. Reproduction or use of information on the Salt Lake City Golf LoyalTee Discount Card. contents without written consent of the publisher is prohibited. All rights reserved. Bonneville ● Forest Dale ● Glendale ● Jordan River Par-3 Mountain Dell © 2013 Enterprise Newspaper Group Inc. Periodical postage paid at Salt Lake City, Utah Nibley Park ● Rose Park ● Wingpointe POSTMASTER: Send address corrections to: P.O. Box 11778, Downtown Station Salt Lake City, Utah 84147 4 · July 15-21, 2013 · The Enterprise - Utah's Business Journal Women Tech Council announces finalists for 2013 awards The Women Tech Council Over the past six years the sa, L-3 Communications; Maile co-founder and executive direc- cellence finalists, university-lev- (WTC) will host its Sixth Annu- WTC has honored 90 women, 15 Keone, VacationRoost; Cath- tor of WTC. “We are honored to el students who are excelling in al Women Tech Awards Sept. 12, university students and sponsored erine Ball, Ancestry.com; Kris- be able to provide a platform to STEM fields of study, are: Sara 2013 and will honor 17 women in over 100 high school students for ti Knight, Vivint; Cheryl Snapp recognize women of this caliber. Ehlert, Brigham Young Universi- the technology field. The program the awards helping to inspire the Conner, Snapp Conner PR; Sarah Congratulations to this year’s fi- ty, Electrical Engineering; Rosalie recognizes technology-focused next generation of STEM focused Lehman, ENVE; Cathy Donahoe, nalists.” Griffin, University of Utah, Bio- women who are driving innova- students. This past year the WTC Domo; Denise Leleux, eBay; Ash- The award recipients will engineering and Dayna Steven- tion, leading Utah technology launched a scholarship program ley Dreier, Health Equity; Cory be announced at the awards lun- son, Westminster College, Com- companies and are key contribu- which offered four high school Schaeffer, Listen Technologies; cheon. The three Academic Ex- puter Science. tors to the community. students, pursuing STEM degrees, Melissa Floor, Chargeback; Lyn- The event will take place scholarships. the organization has da Talgo, eBay; Sharlene Hawkes, from 12:00 p.m. to 1:30 p.m. at also introduced the Academic Ex- Remember My Service Produc- The Grand America Hotel, 555 S. cellence Award for university-lev- tions; Zlatina Todorov, O.C. Tan- H&M sets University Mall opening Main in Salt Lake City. It is spon- el students. ner and Clare Wysocki, ATK. sored by Ernst & Young, Stoel The Women Tech Award fi- “We recognize women who H&M, Hennes & Mauritz, the within store” sections for accesso- Rives, USTAR, eBay, HireVue, nalists, listed alphabetically, are as make a difference in the technol- popular apparel retailer, has an- ries, lingerie, and maternity. This Zions Bank Women’s Financial follows: Shani Allsop, Rees Cap- ogy ecosystem. This year we have nounced plans for a store in Orem. location will also carry H&M’s Center and MountainWest Capital ital; Amanda Hudson, Western 17 women who have made a sig- Set to open this fall. H&M will be children’s collection, which fea- Network. Governors University; Elena Bala- nificant impact,” said Cyndi Tetro, located at the University Mall tures clothing for kid as well as The Orem opening is part of H&M’s plus-size line. H&M’s plans to expand great- Since H&M opened its first ly throughout the western U.S. store on New York’s Fifth Avenue Loan program spurs Utah small business borrowing in 2013. The new 20,000 square thirteen years ago, the U.S. has The U.S. Department of the ing have also been widespread stitutions that continued to partici- foot store will include collections been one of the retailer’s most im- Treasury has released a new re- across SBLF participants, with pate in the program as of April 30, for ladies, men, young ladies and portant markets. H&M has 275 lo- port that shows Utah businesses 91 percent having increased their 2013, including 267 community young men, with separate “store cations across the country, increased capital borrowing from small business lending over base- banks and 50 community develop- the Small Business Lending Fund line levels. In the first quarter of ment loan funds. nesses return at four times the rate (SBLF) by nearly $207.7 million 2013, SBLF participants increased SBLF encourages lending LOCAL RETURN of chains is just one of many rea- over baseline levels established at their lending by $206 million na- to small businesses by providing from p. 1 sons to truly celebrate our inde- the height of the recession. That tionwide. capital to community banks and pendent business owners and op- amount includes a $79.2 mil- The SBLF program, estab- CDLFs with less than $10 billion my produce more jobs for resi- erators – we also celebrate their lion increase in the first quarter of lished as part of the Small Busi- in assets. The dividend or inter- dents, extra tax revenues for local courage and authenticity, and the 2013. ness Jobs Act that was passed est rate a community bank pays on governments, more investment in way in which they help keep Utah Nationwide the increase is in in 2010, encourages community SBLF funding is reduced as the commercial and residential dis- unique,” said Nan Seymour, exec- excess of $9 billion. banks to increase their lending to bank increases its lending to small tricts, and enhanced support for utive director of Local First Utah. Community banks participat- small businesses, helping those businesses – providing a strong in- local nonprofits. In short, local “We can all do more to support ing in SBLF have increased to- companies expand their operations centive for new lending to small businesses create better places.” our neighbors in their brave busi- tal business lending by 41.5 per- and create new jobs. Treasury in- businesses so that these firms can said Daniel Houston, partner at ness endeavors, remembering that cent, versus a 5.5 percent median vested more than $4 billion in 332 expand and create jobs. Individ- Civic Economics. dollars spent here locally are rein- increase for a representative peer institutions through the SBLF. ual community banks can reduce The complied Utah study re- vested in our own communities.” group of similar banks across me- Collectively, these institutions op- the rate they pay to one percent if sults was released during Indepen- The Civic Economics analysis dian measures of size, geography, erate in more than 3,000 locations they increase qualified small busi- dents Week, July 1-7, a celebra- looked at detailed financial reports loan type, and financial condition. across 48 states. This report in- ness lending by 10 percent over tion of the value and vitality of from 27 retailers and 17 restau- Increases in small business lend- cludes information on the 317 in- their baseline. independent businesses to local- rateurs from across the state. Al- communities. The mayors of Salt though similar studies have been Lake City, Sandy, Gunnison City, conducted in Austin, Chicago, San Moab, West Valley City, Ogden, Francisco, Phoenix, Grand Rap- SaveSave 50%50% onon youryour PhonePhone BillBill and Salt Lake County are issued ids, and New Orleans, this is the proclamations acknowledging the first Utah compilation represent- contributions of locally owned ing the economic impact of both We Know Business Phones businesses to their communities. urban and rural locally owned “The money that local busi- businesses • You can have a new Voip Phones system and save 50% on your bill • Multiple Sites, Large or Small, Work from home, Cell Integration • Host Your own Service, NO Licensing Fees, NO Longterm Contracts • FullTime Call Record, Monitoring, VoiceMail to Email, Call Center • Full Training and installation included • Proudly Serving Utah Business for 30 Yrs

801-758-3800 www.voipro.us The Enterprise - Utah's Business Journal · July 15-21, 2013 · 5

IT jobs grow while RMP consolidates business programs Rocky Mountain Power has for non-lighting custom measures energy efficiency projects; incen- consolidated its existing ener- increased from 12 cents to 15 tives for energy demand savings clean tech declines gy efficiency programs for Utah cents per kilowatt-hour; incentives will no longer be offered and in- A new report compiled by the Utah Technical Council from businesses into a single program will now be capped at 70 percent centives associated with design as- data released by the Utah Department of Workforce Services known as wattsmart Business. The of a project’s cost, up from 50 per- sistance will no longer be offered. (DWS) shows that Utah’s technology industry grew by 2.4 per- company also has expanded cus- cent; new cash incentives for en- Through participation in en- cent from Sept. 2011 to Sept. 2012. The technology industry in- tomer options and increased its ergy savings associated with en- ergy efficiency programs in 2012, cludes businesses classified by the U.S. Census Bureau as part of incentives for certain efficiency ergy management, or changes to either the IT or clean tech industries. Rocky Mountain Power’s residen- improvements. The changes were operations, maintenance and be- The total number of Utah-based businesses classified by the tial and business customers com- approved by the Utah Public Ser- havior; expanded re-commission- Census Bureau as part of the IT industry increased from 4,020 to bined saved more than 244,800 4,201 in that period. Meanwhile, the number of businesses in the vice Commission and became ef- ing option for multiple levels of megawatt-hours of electricity, cre- clean tech industry actually decreased from 616 to 544. The in- fective July 1. energy management engagement; crease in IT companies was enough to make up for that decrease “Utah business customers new co-funding incentive for large ating benefits equivalent to power- and result in a net increase of 109 companies. now have a more streamlined pro- businesses to hire their own ener- ing more than 23,000 homes for a The most significant gains came in data processing, hosting cess and additional opportunities gy project managers for qualifying year. and related services, which grew by just over 130 percent, increas- to make energy efficiency im- ing from 93 companies to 216. Internet publishing and broad- provements that can achieve sig- casting and web search portal companies increased by nearly 80 nificant savings year after year,” percent, from 93 to 167, and the “other information services” cat- said Carol Hunter, Rocky Moun- Midvale realty groups merge egory grew by 115 percent, from 26 companies to 56. tain Power vice president. “Saving The most significant decreases came in the category “regula- energy conserves natural resourc- Century 21 Everest Real- pride and excitement because there tion and administration of communications, electric, gas and oth- es and helps keep electricity costs ty Group has announced it has is a great stewardship we carry in er utilities,” which decreased by 82 percent, from 51 companies merged with independent Elite Re- protecting Utah home owners as to nine. Administration of air and water resource and solid waste low for all customers.” Through wattsmart Business, alty Group creating a company that they move through the home buy- management programs went from 42 to 17 companies, a decrease will employ more than 250 agents. ing process.” customers can receive technical of about 60 percent. “After successfully navigat- Elite executives including Jer- expertise and cash incentives to Just over 55 percent of all technology and clean tech compa- ing the difficult market conditions emy Leger, Dave Parker and Lin- nies in are in Salt Lake County, an increase over 2011, when 50.2 improve their energy efficiency. of the last few years, we are excit- da Parker will join Everest Realty percent were in Salt Lake County. Another 19.6 percent of the Details about the program is avail- ed about the opportunity to bring Group in new roles, along with the companies are in Utah County, 7.2 percent are in Davis County able at the program website, watts- these two strong companies and company’s 65 agents. and the remaining portion in other counties. mart.com the best leaders in the business to- The combined operation will Technology jobs made up 5.5 percent of all non-agriculture In addition to consolidating gether,” said George Morris, prin- work from the Everest offices at workers in Utah in 2011, though they accounted for 9 percent of existing programs for businesses, cipal broker and owner of Ever- 6925 S. Union Park Center, Suite all non-agriculture wages. key changes include: Incentives est. “We feel an immense sense of 200 in Midvale.

Your Personal Retreat

Reward yourself, your top salespeople, or your best customers with the fl y fi shing trip of a lifetime. SPRING / SUMMER SPECIAL The Crystal Ranch is one of the premier fl y fi shing destination lodges in the United States, and it’s right here close to Book 2 Rooms and Get the 3rd Room home. This is no ordinary lodge, when you’re here you get the whole lodge and ranch exclusively to yourself. for FREE ----- OR ----- Call us today to fi nd out more about Utah’s premier personal lodge and resort! Book any Room(s) for 2 Days and Get 435-454-FISH (3474) or 801-870-1801 www.crystalranchlodge.com the 3rd Day for FREE - To Qualify for Special Offer, Lodging Package Must be Booked by May 31st, 2013. • Guided Fly Fishing • ATV Adventures • Ranch Golf • Horseback Rides • Snowmobiling and more... - Lodging Package can be used anytime during 2013 6 · July 15-21, 2013 · The Enterprise - Utah's Business Journal Industry Briefs AGRICULTURE of Georgia in the vice chairmanship of the Beehive Credit Union where he in the Salt Lake market. “I have • Moroni-based food service Chamber’s Board of Governors served as an operations account- seen the impact an aging par- and retail turkey processor Norbest ASSOCIATIONS will be filled by Terry Buckner, ing specialist. ent (that needs care) has on their has named Robert Wangerien • The Salt Lake Chamber president and CEO of The • Security Service Federal loved ones and how the quality of as vice president of sales and of Commerce has named Ron Buckner Company. For the past Credit Union (SSFCU) has care heavily impacts both parties,” marketing. The Jibson as the 105th person to year, Buckner has served as chair announced the promotion of Bryce said Wagner. “For families need- announcement serve as chairman of the Board of the Chamber’s Membership Millecam to branch manager of its ing support, Cerna is the right kind was made by com- of Governors. Jibson, chairman, Committee. The Executive Board Pleasant Grove of provider.” pany CEO Matt president and CEO of Questar includes leaders from a cross-sec- location, 366 E. Cook. Wangerien Corporation will serve a one-year tion of the Utah economy includ- State Rd. In his LAW comes to Norbest term beginning last week. “The ing banking, health care, mining, new position, • Lois Baar of Holland and from Foster Chamber has served as Utah’s legal, publishing, construction, Millecam will be Hart LLP has been named to Farms where he business leader longer than Utah marketing, property management responsible for Benchmark Litigation’s Top 250 was senior vice has been a state and has a long and energy. Businesses of all sizes daily operations, Women in Litigation, a selection Robert Wangerien president of mar- track record of success,” said are represented on the Board. member service of leading female litigators from keting. Prior to his tenure at Foster Jibson. “I am honored to serve and staff devel- across the U.S. Farms he worked in sales manage- as chairman this year and I look BANKING Bryce Millecam opment. In 2007, The women pro- ment and marketing positions with forward to continuing my ser- • Security Service Federal he began his career with Family filed were select- Butterball, Cargill and ConAgra. vice with this great organization.” Credit Union has promoted Jami First Federal Credit Union as a ed from each At Norbest, Wangerien will be Jibson takes over as chair for Ray Gebhardt to branch manager at member service representative state’s individu- responsible for sales and market- Pickup, president and CEO of its American Fork location, 124 until it was acquired by SSFCU. ally-ranked local ing in the company’s Foodservice Workers Compensation Fund. As NW. State Rd. Millecam has since held multiple litigation stars in and Retail divisions. He has a BS immediate past chair, Pickup will and Travis positions of increasing responsi- the most recent degree from Clarkston University continue to play an active roll on Rigby to branch bility, most recently as an assistant edition of the and an MBA from the University the Executive Board. The vacancy manager at its branch manager. In addition to his Lois Baar peer-reviewed Van Winkle loca- work experience, he serves as a parent publication Benchmark tion, 5580 Van board member for the Pleasant Litigation. Baar has practiced Winkle Expy. in Grove Chamber of Commerce. employment law for more than INSURING THE CONSTRUCTION Salt Lake City In 30 years and has judgment and INDUSTRY FOR 76 YEARS her new position, GOVERNMENT trial wins involving all types of Jami Gebhardt Gebhardt will be • Commissioner Sherrie employment claims, including responsible for daily operations Hayashi of the Utah Labor whistleblower, FLSA, discrimina- and business development. In Commission has announced tion, and harassment suits. She is 2004, she held the appointment of Jaceson a Fellow of the College of Labor the position of Maughan, as and Employment Lawyers and is teller and loan the new dep- based in the firm’s Salt Lake City officer at Family uty commis- office. First Credit sioner and gen- • The Utah-based law firm of We’ve got you covered Union until it eral counsel. Snow, Christensen & Martineau from head to toe! was acquired Maughan is a announced that David O. Seeley by SSFCU in graduate of the has joined the firm as a sharehold- REQUEST A QUOTE! 2011. Gebhardt S.J. Quinney er and leader of its Intellectual Travis Rigby 801.937.6700 has since held Jaceson Maughan College of Law Property Practice www.Buckner.com multiple positions of increasing at the University Group. Seeley responsibility, most recently as an of Utah, and is a member of has over 30 years operations supervisor. In addition the Utah State Bar. Prior to his experience in to her work experience, Gebhardt appointment, Maughan worked as patent and other Industry Brief Ads - The Enterpr2 2 5/1/2013 12:40:33 PM has practiced and taught Tae legal counsel for the Department intellectual prop- Kwon Do earning a first degree of Workforce Services and as an erty litigation, black belt with Omega Martial Assistant Attorney General with procuring pat- Arts in the Utah valley. Rigby the Attorney General’s Office, ents and trade- will be responsible for the overall where he represented the State of David Seeley marks, intellec- daily operations, including hiring Utah in the recovery of Medicaid tual property licensing and asso- and development. Rigby holds a funds, condemnation actions, and ciated contract matters, analyses bachelor’s degree in finance from child support issues. during his and opinions regarding patentabil- The University of Utah. He joined career Mr. Maughan also worked ity and infringement, and design- SSFCU in 2010 as an assistant as an associate for the law firms ing around patents belonging to branch manager for the southern Bostwick & Price, PC, and Olsen, others. He has handled a very Utah district and has several years Skoubye, and Nelson, LLC, where wide variety of technologies in Invite us to your Summer Party or of experience in the financial ser- his practice focused primarily on both the patent litigation and pat- vices industry. His previous expe- construction litigation, workplace ent procurement areas, includ- Business Event and... rience includes employment with health and safety issues, and prop- ing technologies as diverse as erty matters. He began his career medical, chemical, process tech- W�’l� d� th� cookin�! with the State of Utah as a youth nologies, optical films, and com- counselor with the Division of puter software. Prior to joining Juvenile Justice Services prior to Snow, Christensen & Martineau, Onl� $12.00 per perso� attending law school. Seeley was a partner at Workman, (plus o site catering fee or onsite venue rental and service fee) Nydegger & Seeley for 18 years, HEALTH CARE with Holme Roberts & Owen for Call 801-539-3130 • Cerna Homecare of Salt www.templesquarehospitality.com seven years, and was an associate Lake City has partnered with with another local firm for several actress Lindsay Wagner to help years as he started his law career. promote its brand of home health He is licensed to practice law in care and nursing. Wagner has developed an expertise in wellness Utah and Colorado. He earned and healing and will help seniors his Bachelor of Science degree become comfortable with home in Chemistry from the University health services. She will appear in of California at Riverside and print advertising for the company received his law degree from The Enterprise - Utah's Business Journal · July 15-21, 2013 · 7 Industry Briefs

Brigham Young University in tomer service operations, inside Marketing and Finance at Boston platform. 1980. RESTAURANTS sales, contract negotiations, com- College. • CareCloud, provider of • Salt Lake-based law firm • Virdene’s Gourmet Burger pliance, and pricing. Prior to join- • Home technology service medical practice and billing soft- Snow, Christensen & Martineau House has been recognized by ing Allegiance, Bready was VP provider Vivint, based in Provo, ware and services, has hired Paul has announced that Nathan burgerbusiness.com as one of the inside sales for The Attachmate has announced the appointment Henry as its vice president of small A. Crane has joined the firm. “Top 30 New Burger Joints of Group, responsible for renewal of Todd Thompson as the com- group sales. He Crane has extensive experience 2013. It was the restaurant’s sig- revenue and generating new pipe- pany’s new chief information offi- joinsCareCloud with complex nature Virdene Burger that earned line for the business units Novell, cer. In this position, Thompson from ADP/ criminal defense it the spot on the exclusive list. Suse, and NetIQ. Bready has is responsible for companywide AdvancedMD, and civil litiga- Located at 110 W. Broadway in an MBA from Brigham Young information technology functions. where he served tion in state and Salt Lake City, the restaurant was University. Before joining Vivint, Thompson as vice president federal courts. cited bcause “in some ways exem- • Opengear, a Sandy-based was CIO for Starwood Hotels & of sales. Henry In addition to plifying the state of the burger proider of electronic infrastructure Resorts Worldwide, where he led is a member of criminal defense, business” in acheiving the nation- management software has hired the team that implemented the Paul Henry C a r e C l o u d ’ s Crane repre- wide recognition. Cynthia Dahlin as the channel industry’s first new-age reserva- leadership team and will also man- Nathan Crane sents physicians manager for the United States. tion system, drove initiatives to age the company’s new Salt Lake in matters with T E C H N O L O G Y / L I F E A sales and channel management enhance revenue and the guest City, Utah office. “Paul brings the Department of Professional SCIENCES professional with more than 15 experience and streamlined the years of experience scaling sales Licensing as well as peace officers • Allegiance, a Utah pro- years’ experience in the technol- IT function. Prior to Starwood, operations and he will now lead with civil rights complaints filed vider of voice-of-customer intel- ogy sector, Dahlin will be tasked Thompson was CIO for JetBlue our new Salt Lake City office as in federal court. Prior to joining ligence technology and services, with building relationships with Airways where he led improve- CareCloud continues to expand Snow, Christensen & Martineau has announced that Mike Bready reseller partners and continu- ments in all major customer-facing its national footprint.” Prior to he practiced law at Stirba, P.C. and has been named ing Opengear’s channel growth. and crewmember-facing systems. joining CareCloud, Henry most served as an Assistant United States as vice president Dahlin will work with resellers to Earlier in his career he led consult- recently served as vice president Attorney in the District of Nevada. of customer suc- provide business planning, train- ing practices for SBI.Razorfish of practice direct sales at ADP/ He is admitted to practice in Utah cess. In this new ing tools, and timely access to and Arthur Andersen Business AdvancedMD. During his career, and Nevada. Crane holds a J.D. position, Bready information that helps Opengear’s Consulting. He holds a BS in Henry has also served in various from George Mason University will be respon- channel partners better serve the computer science and an MBA sales leadership roles for JobFox, School of Law and a B.A. from sible for working remote infrastructure management from Brigham Young University. which provided an Internet-based Utah State University. Crane with Allegiance needs of their customers. Dahlin JT Hwang, Vivint’s former CIO, technology designed to match job has been a legal commentator clients in account comes to Opengear from VBrick will take on the role of Chief candidates with employers, and Mike Bready on KSL Radio’s “The Nightside m a n a g e m e n t , Systems, an enterprise IP video Technology Officer (CTO). In Monster.com, where he ran a sales Project” and a guest lecturer at the project management, implementa- company where she served as the this capacity he will focus on the force. He received a BS from University of Utah S. J. Quinney tion, technical support, and train- company’s channel enablement development and integration of The University of Massachusetts, School of Law. ing. Bready has 25 years in cus- manager. She earned a B.A. in the company’s product line and Amherst.

The Utah Bucket List Coming this August With Brett Prettyman

EXPERIENCE THE WONDER THAT IS UTAH! KUED teams up with the Salt Lake Tribune for adventures you’ll want to add to your list. Think of it as a Utah outdoor adventure cheat sheet.

Funded by George S. and Dolores Doré Eccles Foundation Lawrence T. Dee and Janet T. Dee Foundation Utah Office of Tourism - VisitUtah.com facebook.com/utahbucketlist Camp Chef University of Utah Healthcare kued.org 8 · July 15-21, 2013 · The Enterprise - Utah's Business Journal

Bicycling is green in more ways than one, says director

In Utah, the industry records Colorado’s bike industry was $2,000, respectively. Lyttle said he would like to see Brice Wallace $175 million in retail sales and $1 billion in 2000, thanks mostly Lyttle noted that Utahns love Utah develop safer roadways, add The Enterprise supports 1,200 jobs, he said. to bicycle manufacturing. But bi- their cars. On average, for every bike parking racks and make con- While Bike Utah plans a cycle-related tourism was in the 1,000 Utahns, there are 870 vehi- nections allowing bikers to better deeper economic impact study on range of $141 million to $194 cles. access public transit. Riders could Scott Lyttle has a few points the Beehive State, the results of million, and nearly 700,000 peo- “Let’s be honest, not many ride to a UTA station, take public to make for anyone who sees bi- studies in other states reveal the ple came to Colorado just to bike. of us are going to live car-free. … transit to work and then finish the cycling as a “green” activity from financial wallop that the bicycling Wisconsin’s bike industry has a But if we replace three or four of trip with the bike. “It’s not practi- only an environmental standpoint. industry has there. In New Jer- $566 million annual impact, also our car trips per week, that will cal for everybody to bike commute The executive director of the sey, a 2011 study revealed a near- mostly from manufacturing. free up some significant money for to work,” he said. “If you live 20 nonprofit organization Bike Utah ly $500 million annual economic The effects also have been ex- us to reinvest into local shops and miles [from work], a 40-mile ride recently told a gathering of the impact — an restaurants,” Lyttle is a long ride per day, so the key to Salt Lake Rotary that biking has a 8-to-1 return on said. this is connectivity.” huge economic impact, from man- a $63 million in- 'Americans spend more on bike He also cited Bike Utah’s activities include ufacturing to higher housing pric- vestment in bicy- gear and trips than they do on statistics that indi- es, from increased sales to better cling infrastruc- cate that employees advocacy, education and encour- employees. ture, programs airline tickets and fees' arriving at work via agement for people to ride more. “We’re talking big numbers and events. bikes are more Part of its education element will here,” Lyttle said, referring to sta- In Vermont, bike and pedestri- perienced on a local level. Homes productive, better able to stay on be a new program this fall in the tistics showing the U.S. biking-re- an businesses generate $31 million near a bike trail in Indianapolis task and generally produce higher form of a one-hour presentation to lated industry reaching $6 billion in annual revenue and support 600 sold for 11 percent more, on aver- sales. employees. The program, he said, annually, 16 million bikes sold jobs. Events alone in 2011 contrib- age, than similar homes elsewhere. “With better infrastructure will show people the proper cloth- each year, and 40 million people uted more than $6 million to the In New York City, East Village re- and parking, we will see more bike ing to wear while commuting via riding at least six times a year. state economy, and walkable and tailers discovered that people ar- commuters,” he said. “Bike com- bike, the basic rules of the road In fact, he said, Americans spend bike-able communities contribut- riving by bicycle spent eight times muters make great employees. “and basically teach them to put more on bike gear and trips than ed more than $350 million in ad- more than those coming by car — They are healthier, happier and the enjoyment back in their daily they do on airline tickets and fees. ditional home values, he said. $16,000 annually compared with more alert.” commute.”

MEIER’S CATERING MENU

BAR-B-QUE CHICKEN & RIB MENU

Bar-B-Que Chicken Country Style Spare Ribs Smothered in our special bar-b-que sauce Baked Chuckwagon Beans Fresh Cut Fruit Meier's Homemade Potato Pasta Shrimp Salad Salad Complete Catering Utah Corn on the Cob Glazed Orange Rolls (seasonal) Service for 40-10,000 Cooked on site Brownie Sundae Western Chuckwagon Bar-B-Ques Ice Cold Lemonade Brownie, vanilla ice cream, covered with deep rich chocolate sauce Company Picnics • Family Reunions Bar-B-Que Boneless Business Luncheons Open Houses • Dutch Oven Cookouts 801-278-4653 or 1-800-431-4655 Bar-B-Que Beef Hamburger/Hot Dog Hamburger/Grilled Chicken Shredded bar-b-que beef on a bun Meier's own quarter pound Meier's own quarter pound www.meierscatering.com Hamburger w/all condiments Hamburger w/all the condiments Dutch Oven Bar-B-Que Jumbo all Beef Franks Marinated Chicken Breasts Chicken/Ribs Grilled on site Grilled on site Potatoes Au Gratin Peach Cobbler Tri Tip Roast/Marinated Chuckwagon-K-Bobs Cooked in Dutch Ovens Grilled Chicken Breast Beef & Chicken-K-Bobs Grilled on site w/fresh vegetables Top Sirloin Grilled on site 10 oz. USDA Choice Pork Back Ribs Top Sirloin Steak Smoked with Applewood Boneless Ribeye Steak Baked Idaho Potato Marinated Grilled Chicken Breast 10 oz. USDA Choice Boneless Grilled on site Boneless Ribeye Steak Baked Idaho Potato Grilled on site Call for complete menus and pricing: 278-4653 The Enterprise - Utah's Business Journal · July 15-21, 2013 · 9 Calendar

• July 16, 11:30 a.m.: First- South Building Room 1010, 2001 • July 18-19: Utah Farm is $50 until July 15, $65 thereaf- Conference, sponsored by engi- ever Downtown Symposium. This S. State St., Salt Lake City. Free. Bureau Midyear Conference, ter. Event silent auction donations neering company Dematic. is a half-day conversation with Details are at saltlake.score.org/. Sevier Valley Conference Center, are being accepted, as well as Conference is designed to educate stakeholders, businesses, property • July 17, 5:30-8 p.m.: “How Richfield. For more information sponsorships. Learn more at www. participants on how to benchmark owners, residents and anyone else to Form an LLC,” presented by contact Matt Hargreaves, matt. slchamber.com/summersocial. their own supply chain goals, who cares about the future of Salt Lake SCORE. John Parsons, [email protected]. • Aug. 15, 5:30 p.m.: Salt Lake quantify gaps and help them build Utah’s urban center. Marriott City a business attorney, will discuss • July 31-Aug. 3: Outdoor Chamber of Commerce Business their own actionable 100-day Center, 222 S. State St., Salt Lake how to complete the paperwork to Retailer Summer Market trade- Women’s Forum annual Women plan to start closing those gaps. City. Register at downtownslc.org/ register a limited liability company show, a gathering of retailers, in Business Summer Social. This Keynote speaker will be Jay Leno. tickets. and what must be done to ensure manufacturers, industry advo- fundraising event brings over 200 Location is Grand Summit, Park • July 16, 4-6:30 p.m.: the liability protection offered by cates and media in the outdoor of Salt Lake City’s most promi- City. Cost is $700 ($900 after Aug. Reception to introduce the new an LLC is not accidentally lost. recreation industry. Produced by nent women together, providing a 24). Details are available at www. leadership of the IP Section of the Location is Parsons Kinghorn Nielsen Expositions. Location is platform for learning, networking mhlc.com or by contacting Cheryl Utah State Bar. Hosted by Brinks Harris, 111 E. Broadway (corner the Salt Palace Convention Center, and sharing information. Upstairs Falk at [email protected] Hofer Gilson and Lione, 222 S. of 300 South and State Street), Salt Lake City. Details are at www. at the Gallivan, 50 E. 200 S., Salt or (262) 860-6715. Main St., Salt Lake City 11th floor, Salt Lake City. Cost is outdoorretailer.com. Lake City. Information at www. • Sept. 10-12: PERS (Personal • July 17, 8:30 a.m.: Salt $85. Details are at saltlake.score. • Aug. 6, 8 a.m-4:45 p.m.: slchamber.org. Emergency Response System) Lake Chamber of Commerce org/. Success 2013 Business Seminar • Aug. 16: 4th Annual Salt Summit, presented by alarm New Member Orientation. This • July 18, 3:30 p.m.: How to presented by ChamberWest. Lake Chamber Small Business monitoring company AvantGuard, orientation will provide an oppor- Build a Business Plan to Raise Featured speakers include Rudy Golf Tournament networking based in Ogden. Event will pro- tunity to interact with Chamber Capital, presented by the Wayne Giuliani, Steve Forbes and Larry event and brunch at the home of vide alarm dealers with the infor- department leads to to show you Brown Institute. Ballard Spahr, King. South Town Exposition the Salt Lake Chamber president mation and tools they need to how to benefit from your Chamber 200 S. MAin, 8th floor, Salt Lake Center, 9575 S. State St., Sandy. & CEO Lane Beattie. Lakeside successfully market and manage membership. Chamber offices, City. Tickets and information at Register by calling 1-800-332- Golf Course. their PERS businesses. Keynote 178 E. 400 S., Suite 600, Salt Lake www.eventbrite.com 7822. • August 22, 11:30 a.m.- speakers will be Elizabeth Smart, City. • July 18, 3:30-5:30 p.m.:GE • Aug. 15, 5:30-8 p.m.: 13th 1:30 p.m. “Is Venture Capital an abduction survivor and strong • July 17, 8:30 a.m.-4:30 p.m.: Capital Banking on Women Annual Women in Business Important to Utah?” Presentation supporter of alarm monitoring “How to Start and Operate a Graduation Celebration. The Summer Social, presented by by Mark Heesen, president for homes; and Kristin Simmons, New Business,” presented by event will include a graduation the Salt Lake Chamber Business of the Nation Venture Capital partner and customer experi- Salt Lake SCORE. Workshop will ceremony, panel discussion with Women’s Forum and Questar Association sponsored by the ence architect at Lightswitch. cover six topics: writing a business participants and program introduc- Corp. There will be hors d’oeuvres, Wayne Brown Institute. Garden Location is Deer Valley Resort, plan, marketing, legal business tion to interested women entre- a hosted bar and silent auction, Room, Thanksgiving Point, 3003 Park City. Registration is $350 entities, financing, recordkeeping preneurs. Bill and Vieve Gore networking and entertainment N. Thanksgiving Way, Lehi. To for AvantGuard dealers and $450 and taxes, and commercial insur- School of Business auditorium, and vendor exhibits. Location is register: eventbrite.com/r/ereg. for non-dealers and vendors. ance. Location is the Salt Lake Westminster College, 1840 S. Upstairs at the Gallivan, 50 E. 200 • Sept. 8-11: 2013 Material see CALENDAR pg. 15 County Government Complex, 1300 E., Salt Lake City. S., Salt Lake City. Registration Handling & Logistics

Our students aren’t our only fans. Fast Company recently ranked WGU number 28 on its list of e World’s 50 Most Innovative Companies.

WGU’s fl exible and affordable competency-based degree programs are opening new career opportunities for thousands of Utahns—and others are taking notice. Earn your bachelor’s or master’s degree in Teaching, Business, or Nursing with WGU.

888.882.8204 wgu.edu/utah

13-CB148-WGU-Utah-Print-Ad-half-page - 10.25 x 6.75-4c_v3.indd 1 4/26/13 4:53 PM 10 · July 15-21, 2013 · The Enterprise - Utah's Business Journal

Help! My main contact has gone, and I’m in a panic

Dear Jeffrey, I sell copiers in There are two variations to Add them to your CRM notes. one know you – not just know ship in gear. Share the history. Ask NYC, and this year I finished as this scenario: Who’s the boss? Get to know you as a person, but as a person of for their wisdom, their experience, the number one rep in the nation. 1. Someone is promoted the boss and make sure they know value. and their goals. I truly believe that would not have from within. If you’ve done your your value. Who are the users? 5.5 Gather video comments 3. Print your CRM history been possible had it not been for homework, built multiple relation- Talk to and meet with the people after every service call and deliv- and present it to the new person so your Little Red Book of ships within your custom- that USE your product or service. ery. Post them where anyone can they can see your relationship and Selling. I do have a ques- er’s company, and you They are not the ones who pur- view them. Your blog, YouTube your value. (All of a sudden, CRM tion and would greatly know the replacement, chase, but they can play a major channel, Facebook business page diligence can have an impact.) appreciate your advice. then you should be fine. role in the decision to purchase. and weekly e-zine are a great 4. Enlist others to speak on Recently I have been If you don’t know him, And they tell the real story of qual- start. your behalf. noticing a high turnover you have to scramble and ity and service response. W h o If all of this seems like hard 5. Follow ALL the ideas of people (including exec- start over. else is influenced by or involved work, it pales by comparison to above. utives) at my accounts. 2. Someone was hired with your product? When you the work you’ll have to do if 5.5 Find the person who left. When this happens it’s from the outside. This meet, add others from the inside. you’re unprepared after the fact. They represent the best possible almost like the reset but- is basically a start over Get to know co-workers. Okay, so the new person NEW customer. Jeffrey Gitomer ton has been pressed and situation and all the 3. Meet the key decision- starts. Did the departing person The key to having a new per- the replacements have no answers you need are maker outside the office AT tell you or was it a surprise? If son in charge of your future sales allegiance to me or my service stated below. LEAST monthly. Coffee at the old person told you in advance, is to be ready. It’s a simple rule of and are usually unaware as to There are 5.5 specific things 7:30AM will build the personal that’s a sign your relationship was “the more the more.” how hard I’ve worked to earn their you can do to prevent a total relationship. strong. If the relationship was The more mature and solid a company’s business. How should I tragedy. NONE OF THEM are 4. Get known and recog- really strong, the departing person value-based relationship has been conduct myself when I know there options. nized. Your weekly email about will put you on a preferred list of built with the key contact AND is a new person in a company 1. Start with prevention. This office productivity, communica- recommended vendors. If you’re the rest of the company, the more I have to work with? Is there a is a major point of understanding: tion, and morale will get passed blind-sided by the news, that’s a likely it will be that the new per- specific process I should follow? You have to ask yourself, “What around if it’s valuable – even for- report card, too. son will continue doing business Thank you in advance. Dan would happen, what would I do, if warded to other professionals in Let’s take worst-case scenario with you. Common problem. Uncom- all my prime contacts left tomor- other companies. And when you — new person, no history with Jeffrey Gitomer is the author of mon answer to follow. row?” Begin to plan and act from visit the customer, they’ll rec- you, bringing HIS or HER con- 12 best-selling books including tacts, connections, and vendors: The Sales Bible and The Little Loss of key contact (the per- there. ognize you as “you’re the guy Red Book of Selling. His forth- son that buys from you) happens 2. Then ask yourself… How is who…” smiling as they say it! 1. Introduce yourself and offer coming book, 21.5 Unbreakable often in business, and most sales- the purchase made? Discover 5. Build reputation across help acclimating. Gain access. Laws of Selling, will be available people (not you of course) are the chain of purchase, and know the company. Know everyone, 2. Have coffee with them September 3. totally unprepared for it. everyone who impacts purchase. but more important, have every- ASAP – get the personal relation- © 2013 All Rights Reserved. Give Your Meeting a Breath of Fresh Air

Unique meeting packages from $159* per person. includes: • Guest Room or Villa Condo • Professional Meeting Space • Continental Breakfast • Morning Break Coffee Service • Catered Lunch • Basic Audio Visual

Complete golf tournament capabilities are available at Crater Springs golf course

Located in Midway, Utah 866.937.6288

from $189*pp from $159*pp ZermattResort.com HomesteadResort.com The Enterprise - Utah's Business Journal · July 15-21, 2013 · 11 Utah's commercial real estate industry performance steady

The performance of Utah’s in northern Utah County. As orga- economy is good news for the nizations look to draw from the state’s commercial real estate talent pools of both Salt Lake and market. With unemployment in Utah County, these locations have Utah running three full percentage become magnets for new office points below the national average construction. and with other local economic in- Kreg Peterson, vice president dicators showing strong growth, with CBRE noted, “In addition to the overall demand for commer- the size of space currently avail- cial space is remaining steady. able, tenants in the office seg- The commercial real estate ment are becoming more sensitive market performance varies from to the type of space they occupy. sector to sector. The demand for Generation Y is gaining promi- industrial space is performing nence in the current market and well and industry analysts expect their needs and desires differ from that trend to continue. Month-to- those of the mature work force. month comparison to last year More frequently we get requests shows a that vacant industrial for buildings with access to public space has decreased to 8.1 percent transportation and creative build- and the market-wide achieved outs that will attract this younger lease rate crept up slightly to demographic.” $0.42. Market watchers believe Salt One notable trend in the in- Lake’s economy is increasing at a dustrial market is the return of pace that will allow strong growth smaller-box lessors. Achieved in the office market to continue. lease rates in the 10,000 to 20,000 Consequently, positive net ab- square foot range increased by sorption is expected to continue almost 15 percent over the last and steady growth is likely to oc- twelve months, and leasing activ- cur throughout the second half of ity in the 20,000 – 50,000 square the year. foot size range for the first half of the year is almost twice as much as the total activity in 2012. OGDEN CLINIC According to Tom Dis- from p. 1 chmann, senior vice president with CBRE, “Demand for indus- ogy. It will also house the clinic’s trial product is solid. Even with laboratory. the record number of construction These specialty services completions that have occurred headquarters will be supported over the past two years, availabil- by Ogden Clinic’s network of ity has remained steady and new eight community clinics located development continues. There throughout neighborhoods in We- are more than 1.4 million square ber County. feet currently under construction, “We work every day to deliv- 70 percent of which is pre-leased. er the personalized attention and Much of the new construction that quality care that patients won’t has taken place is in response to find at other health care facilities,” demand for higher-quality, big- said Dr. Nadim Bikhazi, Ogden box space.” Clinic board president. “Our vi- The strong demand for office sion for the Ogden Clinic Profes- space is also a reflection of Utah’s sional Center Campus is to bring a strong economy. According to the heightened level of health care de- Bureau of Labor Statistics, for the livery for patients through a fully 12-month period ending in May integrated outpatient, health care of 2013, financial services in Salt delivery experience.” Lake expanded by 5.9 percent and The location of the Ogden professional and business servic- Clinic campus is convenient to es expanded by 5.2 percent. This both Ogden Regional Medical healthy job growth continues to Center and McKay-Dee Hospital. drive the demand for office space. Ogden Clinic’s physicians are cre- Therefore, the market-wide va- dentialed to treat patients at both cancy rate decreased to 13.7 per- hospitals. cent and 80 percent of submarkets Ogden-based Wadman Con- experienced an increase in aver- struction is the general contrac- age asking lease rates. tor and KeyBank is the financing With larger blocks of space partner for the project. becoming increasingly more Ogden Clinic began operation scarce, developers are moving to in 1950. The physician-owned, fill this demand. Currently there multi-specialty group practice has are more than 500,000 square feet grown from eight doctors at a sin- of office space under construc- gle location to eight locations with tion, the greatest concentration of over 90 health care providers in 19 which is in the Sandy and Drap- specialties. Today, Ogden clinic er submarkets. Also notable is the employs 550 clinical and admin- level of construction taking place istrative staff. 12 · July 15-21, 2013 · The Enterprise - Utah's Business Journal Opinion Life in the office cubicle requires a little pre-fab protocol Wasn’t it the American poet laureate cal space — you know, walls. That way they rap on the cubicle’s steel frame should do primary source of office rumors. Robert Frost who tried to convince us that weren’t limited to the top of their desks to the trick. When you leave your cubicle, put your “good fences make good neighbors?” Little organize — or decorate. Also in the privacy vein: don’t read ringer on mute and send your calls to the could he have imagined the millions of of- At the risk of sounding political, cu- computer screens, don’t loiter around a cyber-you. Take your cell phone with you. fice workers that now toil eight hours a day bicles seem to me to embrace the egalitar- neighbor’s cube while waiting for him to Few things irritate more than unanswered, with little more than flimsy steel and fabric ian, non-hierarchal doctrines promoted 25 finish a phone call, don’t comment on con- incessant ringing. “fences” separating them. By the time Frost years ago in the “think outside the box” versations you’ve overheard and avoid play- Now the biggie! If your management died in 1963, the cubicle hadn’t yet world of Silicon Valley. These are ing little games of "Whack-a-Mole.” That’s lets you eat at your desk — don’t. The won- been invented. the same folks that threw out time when you pop your head over the wall of derful aroma of your tuna salad sandwich Isn’t it funny how the people cards and dress codes, all in the each cubicle you pass on your daily travels just may not be so wonderful to the preg- who cry for creativity in the work- name of breaking down communi- about the farm. Remember that despite the nant lady two walls down. Years ago — place with the clarion call “think cation barriers so new ideas could best efforts of cube office designers, privacy and anyone who was there will remember outside the box,” then lay out acres emerge. is a cruel illusion. — we had a coworker of Korean decent of boxes in which to install their Regardless, if you are Close proximity always brings up the named Nahn. His passion when it came to thinkers? one — or employ one or more — question of personal hygiene. We won’t food was a pungent fermented cabbage deli- Yet—believe it or not—cu- of the 40 million Americans who comment except a gentle warning: go easy cacy called kimchee. He made his own (six bicles were initially developed John M. Rogers pine away in the pre-fabricated, on the Faberge. And keep your shoes on! months in a jar buried in the back yard, as I to enhance employee productiv- steel and cloth jungle of the office We probably don’t have to mention that remember) and brought it for lunch at least ity, not frustrate it. First marketed in 1968 cubicle, pay attention as we suggest some not everyone in the neighborhood grooves twice a week. Those were the days when we as the “Action Office” by Herman Miller, a protocol for surviving and thriving in “cube on the “Sounds of the 80s” like you do. And had begun designating a special place out- purveyor of office furniture based in Michi- farms.” not everyone will appreciate your Grateful side for smokers — and as it turned out — gan, cubicles were meant to give employees Cubicle life has its challenges, primary Dead poster. right next to the kimchee zone. more privacy than the open bullpen offices of which is privacy. Never has the “Gold- Today’s office worker rarely conducts Cubicle life does have an upside and common in those pre-information-age days. en Rule” meant more than to cube dwell- business without a phone. If you think those we’ll explore that in a future column. But, as If you’ve been around long enough to re- ers. If you don’t want folks snooping around drab gray fabrics come close to muffling the member when your desk didn’t necessarily your cubicle, stay out of theirs. Just pretend sound, think back to the last time you had a a smart aleck sports writer at another paper have a computer sitting on it — think clat- there’s a door there. Try not to sneak up be- conversation with someone in call center — told me after his first day in the cube, “The tering typewriters. hind coworkers in their padded cells. In the boiler rooms to us graybeards. So, set your only difference between my cubicle and a Miller’s other pitch in it’s cubicle mar- tent cities of World War II, officers would ringer on low, disable the speaker phone and prison cell is the bed.” keting campaign said the new configuration hang a small slab of plywood on the canvas practice your “library voice.” That goes for Do you have any good cubicle stories? would give workers a whole lot more verti- to give visitors a place to knock. A gentle all talking. Overheard conversation is the Send them along to [email protected]. Time is long gone to look to racial leaders for progress I am so old that I can remember when sider most blacks racist, as do 36 percent of those they lead. Groups that rose from poverty to prosper- most of the people promoting race hate were independents and 29 percent of Democrats. None of this is unique to blacks or to ity seldom did so by having racial or ethnic white. Perhaps most disturbing of all, just 29 the United States. In various countries and leaders. While most Americans can easily Apparently other Americans also rec- percent of Americans as a whole think race times, leaders of groups that lagged behind, name a number of black leaders, current or ognize that the sources of rac- relations are getting better, while economically and educationally, have taught past, how many can name Asian-American ism are different today from what 32 percent think race relations are their followers to blame all their problems ethnic leaders or Jewish ethnic leaders? they were in the past. According getting worse. The difference is on other people — and to hate those other The time is long overdue to stop look- to a recent Rasmussen poll, 31 too close to call, but the fact that it people. ing for progress through racial or ethnic percent of blacks think that most is so close is itself painful — and This was the history of anti-Semitic leaders. Such leaders have too many incen- blacks are racists, while 24 per- perhaps a warning sign for where movements in Eastern Europe between the tives to promote polarizing attitudes and ac- cent of blacks think that most we are heading. two World Wars, anti-Ibo movements in Ni- tions that are counterproductive for minori- whites are racist. Is this what so many Ameri- geria in the 1960s, and anti-Tamil move- ties and disastrous for the country. The difference between these cans, both black and white, strug- ments that turned Sri Lanka from a peaceful Thomas Sowell is a senior fellow at the percentages is not great, but it is gled for, over the decades and gen- nation into a scene of lethal mob violence Hoover Institution, Stanford University. His remarkable nevertheless. After Thomas Sowell erations, to try to put the curse of and then decades-long civil war, both website is www.tsowell.com. all, generations of blacks fought racism behind us — only to reach marked by unspeakable atrocities. COPYRIGHT 2013 CREATORS.COM the white racism from which they a point where retrogression in race suffered for so long. If many blacks them- relations now seems at least equally likely selves now think that most other blacks are as progress? racist, that is startling. What went wrong? Perhaps no single The moral claims advanced by genera- factor can be blamed for all the things that tions of black leaders — claims that even- went wrong. Insurgent movements of all tually touched the conscience of the nation sorts, in countries around the world, have and turned the tide toward civil rights for for centuries soured in the aftermath of their all — have now been cheapened by today’s own success. “The revolution betrayed” is a generation of black “leaders,” who act as if theme that goes back at least as far as 18th it is all just a matter of whose ox is gored. century France. Even in legal cases involving terrible The civil rights movement in 20th cen- crimes — the O.J. Simpson murder trial or tury America attracted many people who put the charges of gang rape against Duke Uni- everything on the line for the sake of fight- versity students — many black “leaders” ing against racial oppression. But the even- and their followers have not waited for facts tual success of that movement attracted op- about who was guilty and who was not, but portunists, and even turned some idealists have immediately taken sides, based on who into opportunists. was black and who was white. Over the generations, black leaders Among whites, according to the same have ranged from noble souls to shame- Rasmussen poll, 38 percent consider most less charlatans. After the success of the civil blacks racist and 10 percent consider most rights insurgency, the latter have come into whites racist. their own, gaining money, power and fame Broken down by politics, the same poll by promoting racial attitudes and actions showed that 49 percent of Republicans con- that are counterproductive to the interests of The Enterprise - Utah's Business Journal · July 15-21, 2013 · 13 Opinion Support your community by dealing with a local bank At the start of the year, I talked about include: steady growth as an answer to a stable econ- Financial counseling on how best to finance omy after the Great Recession. One of the a business need or growth. ways we can contribute to steady growth Helping you structure your accounts to gain is by investing in local businesses. When more than the $250,000 FDIC insurance. you’re considering a lender relationship to Introducing you to products like CDARS, help you expand, here are some which guarantees up to $50 mil- reasons to consider banking lo- lion in FDIC insurance with little cally, just as you would consider maintenance on your part. investing in other local business- Informing you of investment ve- es. hicles to maximize your return. You will support your lo- Advising on insurance products cal community. Local banks to protect your assets. hold deposits from local citizens, Providing an overview of remote then loan that money back out to deposit products — including on- consumers and small business- line products — that allow you to es in the area, helping spur job deposit checks from your work- growth and revitalize communi- Richard Gray place, increasing efficiency and ties. Locally-owned means profits saving you time and money. stay in the community and are spent in the Someone just to bounce ideas off of — your local economy. community banker is local and is a general- Community banks also donate signif- ist who sees and works with a number of icant amounts to various local non-prof- different types of businesses and may have it and community organizations and give ideas to help you or know of resources you Here's your quick guide to back to local communities through volun- could use. teerism and monetary donations. They pro- While most consumers use their bank vide important financial education to the only for deposits and loans, others recog- under-served. Like other types of local in- nize their bank’s experience and utilize it as understanding 'market talk' stitutions, when the people working at fi- a business partner. Do you? nancial institutions have their ear to the lo- Faster decisions. When loans are sub- Dow. NASDAQ. S&P 500. Fear index. investors pay more attention to the S&P cal ground, resources will go where those mitted for approval at community banks, NYSE. Commodity prices. Earnings. eco- 500, which represents about 70 percent of local communities need it most. they go through a local committee rath- nomic indicators. These are the gauges and the value of the U.S. stock market. There Local banks are accountable. They er than being sent off to a faraway board signposts of investing, but if you are other indices that also grab Wall have to be. Often they’re dealing with their for approval. Decisions are based more on stopped most people on the street, Street’s attention. Investors watch friends, neighbors and others they know in the borrower’s total situation than simply a you’ll find they have only a hazy the Russell 2000 (which lists the the community. This promotes responsible credit score. Local decision-making means understanding of what these terms “small caps”, usually newer and stewardship of the community’s wealth. faster turnaround by people who know your signify or reference. If you’ve ever younger firms than found in the Local banks know local industry. name. been left dizzy by the jargon of predominantly “large- cap” S&P Your banker can tell you what he or she Greater satisfaction. Banks with as- the financial world, here is a brief 500) and the Wilshire 5000, which has seen firsthand in the economy and re- sets under $1 billion (most community article that may help clarify some tracks stocks of almost every pub- late it to local businesses like yours. Your banks) provide 46 percent of the industry’s local lender can tell you what has and has small loans to farms and businesses, al- of the arcana. Let’s start on Wall licly owned company in America not worked for the hundreds of small busi- though they hold only 14 percent of indus- Street. (6,000-plus components). Eyes are nesses they’ve worked with over the years. try assets. Despite the angst against banks The major U.S. indices: The also on the “fear index”, the CBOE You’ll get expertise from employees who that was especially rampant as reported by Dow Jones Industrial Average Mark K. Lund VIX (Chicago Board Options are from the community, know the com- media during the Great Recession, there is tracks how 30 publicly owned Exchange Volatility Index), which munity and have been working at the bank one segment of the population that was still companies trade on a market day measures investors’ expectations of long enough to know how to best meet the satisfied with their banks: small businesses, — the “blue chips,” 30 titans of U.S. volatility (read: market risk) in the S&P 500 needs of the community. They know the from a J.D. Power and Associates study that and global business chosen by the Wall for the next 30 days. Important multination- market and have a vested interest in seeing measured small business customer satisfac- Street Journal, most not actually indus- al indices (the MSCI World and Emerging the local economy succeed — after all, they tion with the overall banking experience by trial. The NASDAQ Composite records the Markets indices, the Global Dow, the S&P live and work there, too. examining eight factors: product offerings; performance of 3,000-plus ompanies on Global 100, and many more) and foreign You’ll find personalized financial account manager; facility; account infor- the NASDAQ Stock Market (see below), indices (Japan’s Nikkei 225, Germany’s services. At financial institutions that are mation; problem resolution; credit services; including many technology firms. The S&P DAX, China’s Shanghai Composite and smaller, with ties to community, there are fees; and account activities. Another study 500 logs the performance of 500 leading many others) also get a look. fewer layers to get to the top, which means cites that small business owners are twice publicly traded companies across ten differ- The stock exchanges. Stocks trade you have easier access to executives. Com- as satisfied with their primary bank if it is ent sectors (business/industry categories), on exchanges, with the most prominent munity banks have fewer clients per em- a community bank versus a large bank (39 ployee and less turnover. You may even get percent compared to only 15 percent). as determined by financial research giant in America being the New York Stock a real human being to answer your phone Local lenders are the stewards of the Standard & Poor’s (there was actually a Mr. Exchange (NYSE), the “big board” at which call. All of this results in improved custom- financial resources of the communities they Poor, hence the name). celebrities are seen ringing the opening or er service. Small businesses can especially serve. Bankers have the unique opportuni- At the end of the trading day, these closing bell. Other notable U.S. stock and benefit from this service by working with ty of helping people realize their dreams by indices settle or “close” at a price level. The securities markets include the American their community banker to create a pack- using the collective wealth of the communi- Dow is a price-weighted index — that is, its Stock Exchange (AMEX), the CBOE and age of products and services that exactly ty to finance those dreams, whether they are value each trading day rides up or down on the NASDAQ Stock Market. While the fits their needs at a cost that makes sense. a new automobile, a home, starting a new the price movements of its 30 components. NYSE trading day runs from 9:30 am - 4:00 While some may feel wary that bankers are business or expanding an existing one. Lo- By contrast, the S&P 500 and NASDAQ pm EST, pre-market and after-hours trading simply trying to make a sale, business own- cal banks can help fund your dreams as you (and most other stock indices) are cap- also occurs as investors respond to earnings ers should recognize that bankers are high- help support the local economy. weighted, meaning the index value reflects announced after or before the bell or over- ly knowledgeable, but untapped, resources the total market value of the companies in seas developments. that are qualified to talk about small busi- Richard Gray is senior vice president of the index and not simply the prices of indi- The NYMEX, the COMEX & the forex ness matters. It is in their best interest to commercial lending and SBA lending at vidual components. The S&P 500 has both market. The CME Group of Chicago owns protect your assets and help your business Bank of American Fork, He also manages a price return and a total return (the total and operates the New York Mercantile thrive. If your business is healthy, theirs is, the bank’s Murray branch, and he has as- return includes dividends). Exchange (NYMEX), the biggest physi- too. sisted local small businesses in obtaining While the nightly news tells everyone Specifically, some of the information and SBA funding for more than 25 years. see LUND pg. 15 free services your banker can provide you what the Dow did today, many seasoned 14 · July 15-21, 2013 · The Enterprise - Utah's Business Journal From the wax machine to the laptop ­­— how journalism has changed City to meet my deadline. high-tech phones to their laptops. nal with a desk mate any longer. Our discussion quickly led Julie Dockstader Heaps And that was so eight years They are expected to use technol- Or go looking for an empty desk into the onslaught of virtual tech- Special to The Enterprise ago! ogy to not only to write and do lay- when my desk mate got to work nology and cloud computing. Five hundred years before outs but also to market themselves before I did. Pohlman said virtual servers and In my 25-year career in jour- Christ walked the earth, a Greek through social networking.” However, this new technol- virtual technology have changed nalism, I’ve never seen the likes of philosopher, Heraclitus, taught the Kratz is a long way – and a ogy meant we needed to get more the nature of the typical business the constantly changing informa- doctrine of universal flux. From technological lifetime ago – from experts for the IT experts. Kratz commute. tion technology (IT) landscape. It him came the well-known quote: Yankton, South Dakota, where he recalled how a few years ago the “High growth companies are seems to me nowadays, even the “The only thing that is constant joined the high school newspaper newspaper updated its Apple de- now basing their employees at IT expert needs a consultant. It is change.” (See www.goodreads. staff at the local print shop every sign software. The software de- home,” he added, “because it’s doesn’t matter whether I’m writ- com.) two weeks to print out pages, run signers sent their experts to “train easier to build a virtual environ- ing about the disability commu- His words are an apt descrip- them through a wax machine and, the trainers…. They trained us how ment than it is to build new office nity, sports, politics or religion, buildings.” tion of the past century’s leap in using X-Acto knives, splice pages to use the system and we were in somewhere something about IT But with all the changes in the computer technology – especial- together before copying them for charge of training the staff.” comes into play. Long gone are IT environment, I’m sure I’m not ly the last 25 years. In fact, you distribution. With all of this change, I viv- the days when I picked up a pay the only one with my head in the might compare 100 years of the “We’d put the whole paper to- idly remember the “olden days,” phone, dropped in a quarter and “cloud,” so to speak. In fact, it is industrial revolution to 20 years in gether there. That’s my first news- when, if my typewriter didn’t called the news desk where an in- easy to get overwhelmed with how Information Technology. paper production memory.” work so well, I’d either change the tern would type in my story as I quickly technology has changed. A former colleague at the De- In 1998, he began at the De- ribbon or grab another typewriter. read from my notebook. I am sure And for sure, journalists coming seret Morning News, Greg Kratz, seret Morning News, then known Not so with Information Technol- I am not alone when I start to get out of college today need more has observed this explosion in his as the Deseret News, where Kratz ogy today. than a compass – or good writing overwhelmed with how quickly professional lifetime. And he’s and I would run into each other in Figures published in recent skills – to navigate the constantly technology is changing. only 44 years old. the halls of our building, on 100 years in IBIS World and The Econ- changing IT world. I’m trying to Today, a reporter needs to take “In my career, I’ve seen the South in Salt Lake City. I remem- omist reflect this trend. According learn more about technology my- notes while snapping photos with explosion of the Internet, the ex- ber we were all excited because to a June 2, 2011, article, Kennedy self with a new Mac Book Pro my a digital camera, perhaps adding plosion of social media, social we had graduated from the old Information, an industry monitor, husband surprised me with for my in some digital footage, edit from networking, and cloud comput- newspaper Atex system to a Ma- forecasted that as the economy re- 50th birthday. With how quick- a laptop and – whether in Ogden, ly technology is changing, I may ing. Everything has become very cintosh-based newspaper program. covered IT consulting would in- Utah, or Aba, Nigeria – send in that need to call a consultant to teach IT centric,” he told me in a recent No longer did we have to run hard crease by 3.9 percent the follow- edited copy, photos and footage me how to use the Cloud. conversation. He is a former busi- copies down the back stairs on ing year. from that same laptop. I remember Anybody got a quarter? ness editor for the Deseret Morn- Regent Street to “Pagination,” a In putting this article together, calling an IT expert at the Deseret ing News and most recent was the room kept cool and darkened for I contacted people at a local con- News from the Chicago airport en Julie Dockstader Heaps is a free- managing editor of deseretnews. the large terminals. sulting firm to get their opinion route home from West Africa to lance writer living in Syracuse. She com. Actually, I kind of missed that on some of the recent changes in get help compressing photo files is a former staff writer for the LDS “Journalists today have to be weekly walk in the fresh air. But the IT industry. I spoke with John so they arrived at the LDS Church Church News and Deseret Morn- tech savvy to do their jobs,” he it was better than OK, because I Pohlman, the business manager of News before I landed in Salt Lake ing News, and is a former assistant said. “Tools are high tech, from didn’t have to share an Atex termi- Wazi Technical Solutions. editor with M&T Publishing. The Enterprise - Utah's Business Journal · July 15-21, 2013 · 15

see big gains that day. LUND The markets also respond to an Grand Junction agency opens Utah office Grand Junction, Colo.-based the highest quality service utiliz- She has a passion for art and de- from p. 13 ongoing stream of economic news Cranium 360, strategic market- ing only the best technology and sign, an extensive background in releases from the federal gov- cal commodities exchange on the ing agency, has opened a Utah equipment available on the mar- business-to-business sales and ex- ernment and other organizations. planet. The NYMEX tracks energy branch. ket.” perience with brand management Federal Reserve policy announce- futures such as oil and natural gas “We are excited to be able Erica Burgon, previously a and quality control. She will be re- ments (interest rate adjustments, and it also has a COMEX division to grow our company and diver- marketing and operations assis- sponsible for establishing new cli- the implementation or cessa- for metals such as gold, silver sify our client base,” said com- tant in Grand Junction, has trans- entele in Utahas well as managing tion of stimulus efforts) get the and copper futures. (Platinum and pany president Matthew Breman. ferred to Salt Lake City to manage current customers in the area. most attention, and the Labor palladium futures actually trade “Success for Cranium 360 equals the branch office. Burgon attend- The Utah branch will be lo- Department’s monthly employ- on the NYMEX instead of the increased opportunities for our ed Utah State University and was cated in Lehi at 2940 W. Maple ment report finishes second. Other COMEX.) Agricultural commod- clients as we continue to provide born and raised in Salt Lake City. Loop Drive, Suite 204. critical monthly releases include ity futures and options are traded the Commerce Department’s con- on the CME Group’s Chicago sumer spending report, the Bureau Mercantile Exchange. Over-the- of Labor Statistics Consumer counter currency trading occurs Price Index measuring consumer via the worldwide, decentral- inflation, and monthly reports ized forex (foreign exchange) on existing home sales (from the market. Short-term movements National Association of Realtors), in exchange rates do influence new home sales (from the Census stocks. The bond market. Bureau) and home values (via Further decentralized trading the S&P/Case-Shiller Home Price occurs here, conducted by insti- Index). tutional and individual investors, There are other key reports: governments and traders buying, the occasionally contradictory selling and issuing government, consumer confidence surveys corporate and mortgage-linked from the University of Michigan securities (and other varieties). and the Conference Board (the CB Bond prices fall when bond yields poll is more respected, as it surveys rise, and vice versa. Interest rate 5,000 people; the Michigan poll changes affect the bond market surveys only 500, but asks many more than any other factor; credit more questions) and the Institute rating adjustments and changes in for Supply Management’s month- the appetite for risk (i.e., a race to ly purchasing manager indexes or retreat from stocks by inves- assessing the health of the manu- tors) can also play roles. facturing and non-manufacturing What moves the markets sectors of the economy (these up and down? Information – or are simply surveys of purchas- more precisely, the way large ing managers at businesses, minus institutional investors respond to hard data). it. Things really move when the Hopefully, this makes things equilibrium of the market is upset a little less mysterious. It takes a by either positive or negative while to get to know the financial breaking news – it could be a geo- world and its pulse, but that political development, a natural knowledge may reward you in disaster, a central bank decision, a tangible and intangible ways. comment from a Federal Reserve official or the Treasury Secretary, Mark Lund is an Independent Investment Advisor, Investor it could be many things. It could Coach and author of The Effective be earnings reports – corporate Investor. Mark has written arti- earnings are sometimes called the cles for or been quoted in The “mother’s milk” of stocks, and Wall Street Journal, The Salt Lake when two or three big companies Tribune, The Enterprise. beat estimates, Wall Street may

reception begins at 6 p.m., follow- CALENDAR ing by 7 p.m. dinner and program. from p. 9 Keynote speaker will be Shantanu Registration is at perssummit. Narayen, president and CEO of com. Adobe Systems Inc. Location is • Sept. 12: Utah’s the Grand America Hotel, 555 S. Manufacturing Future annual Main St., Salt Lake City. Details manufacturing summit sponsored are available at (801) 568-3500. by the Utah Manufacturing Assoc. Salt Lake Community College, • Oct. 29-Nov. 5: Salt Lake Miller Campus, 9750 S. 300 W., Chamber trip to Eastern Sandy. Registration information Europe. Includes visits to Prague, contact UMA at 801-363-3885. Czech Republic; Vienna, Austria; • Oct. 11, 6 p.m.: Utah and Budapest, Hungary. Cost is Technology Council Hall of $2,799. Details are available by Fame Gala, a black-tie event hon- contacting Maria Nelson at (801) oring accomplishments of the Utah 328-5047 or mnelson@slchamber. technology industry. Networking com. page: 16-19 July 15-21, 2013

Legend Hills For Sale, Lease, or Build to Suit

Demographics:

ywkP ytisrevinU ywkP Information: ywkP ytisrevinU ywkP Weber State Population 1 Mile 3 Mile 5 Mile University • Pad A: 30.78 acres 2012 Estimated 13,221 73,168 173,694 15 • Pad B: 10 acres 2017 Projected 14,376 79,057 188,970 Performax Gym • For sale, lease or build to suit Households 2012 Estimated 5,052 23,120 52,941 • Pad A 2017 Projected 5,545 25,169 57,842 and Layton Hills Mall 30.78 acres Income • 2012 Med HHI $40,118 $51,125 $58,174 LEGENDLEGEND HILLSHILLS • Access from (2) freeway on/o ramps: 2012 Ave HHI $50,056 $60,189 $70,160 BUSINESSBUSINESS PARKPARK Pad B - A. Antelope Dr 2012 Per Capita $19,824 $19,641 $21,763 104,950104,950 ADTADT 10 acres - B. 700 South (Hwy 193) Employment • Great I-15 visibility Total Businesses 584 2,563 4,539 Total Employees 7,977 33,060 54,833 Contact: Nearby: NORTH LAYTON JR. HIGH NORTH LAYTON DAVIS COUNTY Steve Bowler JR. HIGH Weber State [email protected] HOSPITAL University Antelope Dr 24,345 ADT Rich Robins, CSM [email protected] Coldwell Banker Commercial NRT | 6550 South Millrock Drive, Suite 200 | Salt Lake City, Utah | 84121 801.947.8300 phone | 801.947.8301 fax | www.coldwellutah.com

The above information while not guaranteed has been secured from sources we believe to be reliable. Owned and Operated by NRT LLC. ©2007 The Enterprise - Real Estate Section · July 15-21, 2013 · 17

industry by advancing the achievements of women.”

Gretta Spendlove is a shareholder at Durham Jones & Pinegar, an 80-attorney law firm with offices in Salt Lake City, Ogden, Provo, St. George, and Las Vegas. Gretta specializes in real estate, corporate law and commercial transactions. She has represented developers in shopping centers, multi-family housing projects and subdivisions, as well as advising on leases and other contracts. Gretta also represents start-ups and growing companies in business transactions. Many of Gretta’s clients, throughout her 30-year career, have been women-owned businesses. Gretta was featured by Utah Business Magazine during 2013 as one of Utah’s Legal Elite for Real Estate. She has also served as Chair of the Real Estate Section and the Business Section of the Utah State Bar, as well as a board member for the Salt Lake Chapter of CREW, a national organization for women in commercial real estate. Gretta has been involved in many women’s business organizations throughout her career. She has been President, Women Lawyers of Utah; President, Salt Lake Chapter of NAWBO; and she won the SBA Women’s Advocate of the Year award in 2003. She is presently a member of the Salt Lake Chamber of Commerce Women’s Advisory Board and the Advisory Board for the Zions Bank Women’s Financial Center. She is a board member for the Women Tech Council, as well as for CREW. In her spare time, Gretta enjoys reading, hiking, cooking and traveling.

Thank you to the following companies for supporting women in Commercial Real Estate:

MEMBERSHIP: Melissa McIntyre (801)947-3974 SPONSORSHIP: Terese Walton (801)487-3236 www.crewutah.org [email protected] 18 · July 15-21, 2013 · The Enterprise - Real Estate Section Park City Development Opportunity Lincoln Place 3544 LINCOLN AVENUE, OGDEN, UT

5.92 Acres Offered for immediate sale $4,600,000 Located near The Canyons ski resort PROPERTY AREA 479 ft. of frontage along hwy 224 FOR LEASE FEATURES DEMOGRAPHICS 74,000 sq. ft. of building area on the land • 2,600 SF • Newly Remodeled 1 MILE 3 MILE 5 MILE • Of ce’s Range from 650 - 4,000 SF • Class B Of ce Space Population 10,657 84,936 156,058 • Move in Condition Household 3,482 30,170 54,984 • Ample Parking • Manicured Grounds Income $46,039 $58,199 $62,319 • Conveniently Accessible to South Internet Properties Park City Ogden Rick Smith • Easy Highway Access 435-640-1155 [email protected] Mark Swirbul 801.393.2733 O ce 801.866.6230 Cell [email protected] www.parkcitydevelopment.com PPC COMMERCIAL • 955 CHAMBERS STREET, SUITE 200 • SOUTH OGDEN • UT • 84403 • OFFICE 801.393.2733 • FAX 801.621.1199 • WWW.PPC-UTAH.COM

Bed and Breakfast Opportunity in Big Cottonwood Canyon Alex Miller—Broker (801) 580 7503

Custom Home next to Solitude Resort $1,850,000 Family Lodge or Corporate Bed and Breakfast in Historic Brighton  Six Bedrooms Retreat in Historic Brighton $2,250,000  Six Bathrooms $1,900,000  More than 6000 square feet  In floor Radiant heat  Two buildings with three  Six individual suite apartments  Fine finishes throughout discrete common living ar-  Ample parking  Walk to Solitude’s slopes eas, including potential man-  On site living quarters  Gated access ager’s apartment  Full Bed and Breakfast Approval  At or below replacement cost  Ten total bedrooms  Walk to Brighton Resort and Silver Lake  Zoned for night to night Nature area rental  Minutes from Solitude Resort and Guards- Big Cottonwood Canyon  Ample Parking man Pass is all we do. Call me with  Fabulous great room with  Established customer base any questions you have several decks for large gath-  Part of Brighton Chalet Complex about real estate in Big erings  Commercial grade construction Cottonwood Canyon . We  Walk to Brighton Resort and  The best deck in Big Cottonwood Canyon represent properties from Silver Lake Nature Area with a hot tub - to watch Brighton’s night condominiums, to homes, skiing! lots and cabins. The Enterprise - Real Estate Section · July 15-21, 2013 · 19

Words can’t begin to describe...

What monviso can in a single glance

You are presented a once-in-a-lifetime opportunity to own an exquisite mountain estate along the Upper Bear River on the scenic Mirror Lake Highway in the High Uinta Mountain Range. Consisting of 2,010 acres and containing 1.5 miles of the trout-rich Bear River, Monviso offers 31 generous cabin sites ranging from 14 to 48 acres each with an array of breathtaking river and Uinta Mountain views. Featuring MonvisoUtah.com 1,600 acres of open space and boarding the 2.1 million acre Wasatch-Cache National Forest, Monviso is truly an opportunity of a lifetime. Info & Photos Anytime On Your Mobile Phone » Prices start at $400,000 Scan QR code for mobile information about Monviso Utah.

For additional information or to schedule a private tour please contact; This information is subject to change without notice. Buyer is advised to pay particular attention to square footage and lot size. Darrick Olsen, Associate Broker Buyer is responsible to verify the accuracy of all information to the buyers own satisfaction. 435.640.1029 [email protected] Each Office Independently Owned & Operated 20 · July 15-21, 2013 · The Enterprise - Utah's Business Journal

Is your business wattsmart?

USING ENERGY WISELY IS SMART BUSINESS. You’ll save money and improve your bottom line. With our energy- saving programs, your business can make high-efficiency upgrades to everything from HVAC systems and industrial processes to the lights above your head. Plus, we offer technical expertise and cash incentives to help you offset the costs. That’s being wattsmart® in business. To learn more, visit wattsmart.com. © 2013 Rocky© 2013 Mountain Power Wattsmartregisteredis U.S.in Patent and Trademark Office.