Sustainability Report 2011
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SUSTAINABILITY REPORT 28 I GENTING MALAYSIA BERHAD ANNUAL REPORT 2011 SUSTAINABILITY REPORT 1 Before After SUSTAINABLE DEVELOPMENT 2 Energy Efficiency: In 2011, we implemented several conservation and Sustainable Development to us efficiency improvements measures. means going beyond mere acts of These included replacing conventional philanthropy or surface-level Corporate lights with longer-life and energy Social Responsibility endeavours. It is saving lights, replacement of metal an intrinsic and invaluable element that halide spotlights with induction lamps has been very much embedded into and replacement of reciprocating our values and business strategies and compressors for aging chillers with scroll forms a core essential of our corporate / screw compressors. DNA. Our diesel conservation projects are As a global leader in the leisure aimed at alleviating the depletion of our and hospitality industry, sustainable natural resources and air pollution. All development is imperative to us and defines how we operate our pump house diesel engines have been replaced with as a multinational global corporation. At the heart of our electrical motors which reduces our diesel consumption to sustainability strategy is the goal of achieving sustainability approximately 2.4 million liters per year. in all that we do, from providing responsible world-class entertainment, products and services, to the well-being of Waste Management: Our waste management procedures our employees, environmental awareness and conservation outline standard guidelines for the management of solid and and the development of the communities that we serve. scheduled wastes. The procedures ensure that the wastes are properly identified, segregated, handled, transported In order to remain financially viable and operationally and disposed off in line with the environmental policy, legal sustainable, we have centred our sustainable development and other requirements. The EHS Committee ensures waste policies on four basic pillars – Environment, Marketplace, management processes are regularly audited in compliance Workplace and Community. This framework structures with set standards. our commitment to conduct our business operations in a sustainable and responsible manner while fulfilling our core Other Environmental Initiatives responsibilities towards all our stakeholders. Earth Hour 2011: We took a stand against global warming MALAYSIA for the third consecutive year by switching off all non- essential exterior lights and electrical appliances for an entire ENVIRONMENT hour, from 8:30pm to 9:30pm. We have long made the protection and preservation of the Landscaping Enhancement: We embarked on a year- environment an integral part of our corporate philosophy and long ‘green’ initiative by planting approximately 3,000 trees business policy. As such, we are committed to maintaining in and around our Resort in Genting Highlands. a responsible approach to the environment and nature particularly in the conservation of natural resources (energy, Birds & Flora Photography Competition: RWG is the fuel and water), waste management and preservation of the only integrated resort surrounded by a rare 130 million- flora and fauna. year-old rainforest and is home to 30% of the 745 bird species in Malaysia, some of the oldest trees and plants, Our Environmental, Health & Safety (EHS) Committee exquisite insects and rare flora and fauna. The purpose of covers all significant aspects of our operations and ensures the competition which was held in March and April 2011 that we are in compliance with all applicable environmental was to create and instill an awareness of the beauty of the legislation (ISO 14001) and other requirements in taking natural treasures amidst our surroundings. The winning proactive steps to prevent environmental pollution and photographs were published in RWG’s coffee table book conserve energy, water consumption and waste generation. entitled ‘Nature’s Footprint’ which was launched by the Minister of Natural Resources and Environment, Dato’ Sri Douglas Uggah Embas. 1 About 3,000 trees were planted in and around Resorts World Genting in 2011. 2 New pump house using electric motors. GENTING MALAYSIA BERHAD ANNUAL REPORT 2011 I 29 SUSTAINABILITY REPORT 1 2 3 Love the Nature Programme: In 4 We are also playing an active role November, over 150 young people towards creating a healthy and less from the Rakan Muda programme were polluted environment by selling our used invited to Awana Genting Highlands cooking oil to a certified supplier. This Golf & Country Resort to participate in prevents unscrupulous or irresponsible the RWG‘s Love the Nature’ with Rakan traders from recycling and retailing Muda programme. the cooking oil as fresh or unused merchandise. MARKETPLACE We are also committed to the personal In maintaining a responsible approach well-being of our guests and have to the environment in particular areas implemented the Self-Exclusion of climate protection and conservation Programme, whereby guests with a of natural biodiversity, we have invested compulsion to gamble can voluntarily in energy-efficient drive technologies, have themselves prohibited from the careful use of natural resources and Casino. A fully-renovated Responsible other initiatives to minimise negative Gaming Room has been specifically impacts on the environment. dedicated for this purpose. We have also made available brochures on Many of our social and environmental impacts are derived responsible gaming and the self-exclusion programme at from activities in our supply chain. Controlling whom we buy the entrance of all our casinos. the products from, our method of purchase and what we buy is an important part of our strategy to reduce negative In addition, our senior staff have been trained and is environmental and social impact. conversant in responsible gaming and advisory skills. Currently our casinos have about 10 Hong Kong-trained As an example in supporting our ‘Go Green’ initiatives, responsible gaming counselors. we purchase locally-grown food which translates to lower transportation and packaging cost, less fuel consumption WORKPLACE and lower emission of carbon dioxide (CO2) into the atmosphere. Our cost-effective measures which ensure the The Group has a global workforce of over 19,000 employees. freshness of our products also lend economic stability to the At GENM, we regard the commitment and creativity of local farming community and vendors. our employees, efficient working practices and a safe and good working atmosphere as essential pre-requisites The Environmental Quality Act 1974 stipulates proper for maintaining a good reputation and achieving business disposal of products that are considered environmentally success. unfriendly or cause adverse constraint on the environment and for the control on emission of environmentally hazardous Employee Development: The year 2011 marks an substances, pollutants and waste. To this effect, we have evolutionary progression and logical step for our talent engaged the services of Green Seal certified companies to management practice. As a key pre-requisite for sustainable establish and apply an environmental management system international expansion, we embarked on increasing the for our business. standards of assessing and developing our people, elevating the level of professionalism and objectivity in talent decisions; Our Hazard Analysis and Critical Control Point (HACCP) a realm commonly plagued with subjective evaluations. certification demonstrates our commitment in maintaining healthy food practices and standards, improving our We also organised various conferences and seminars for the employee awareness of their role in protecting consumers development of our senior management. The 23rd Genting and eliminating or minimising the risks of food safety hazards. Malaysia Senior Managers’ Conference was held in Awana Kijal, Terengganu in October 2011. Themed “Purpose Driven Organisation”, the conference focused on how companies can engage their people into passionately committing to a compelling cause behind the organisation’s mission and 1-2 Birds & Flora Photography Competition core values, and how it drives behaviors and in return 3 Launch of Resorts World Genting’s ‘Nature’s Footprint’ Coffee Table Book. creates shareholder value. 4 Natural surroundings of Genting Highlands. 30 I GENTING MALAYSIA BERHAD ANNUAL REPORT 2011 SUSTAINABILITY REPORT 1 2 Education Enhancement: The 3 Two of our main initiatives in Genting Malaysia Education this respect are our Quality Fund (GENMEF) awarded 22 Improvement Teams (QIT) and our scholarships worth RM1.7 Standard-based Management million to well-deserving and System/Quality Management talented external recipients System (QMS). and employees. In recognising the escalating cost of living Quality Improvement Teams (QIT) and to further alleviate the financial burdens of our full- Continuous company-wide quality time scholars, the GENMEF improvement is our commitment Committee passed a resolution in the pursuit of excellence. This in December 2011 to further year, 23 QITs jointly concentrated extend financial assistance in the form of an additional fixed on improving opportunities to reduce cost, increase efficiency annual allowance which ranges up to RM50,000 per annum and improve level of customer satisfaction relentlessly. (depending on the type of scholarship), beyond the existing tuition fee coverage. The QITs are ingredients for great success, both at personal and organisational level as it provides individuals