ARA Leistungsreport2014 ENG.Pdf
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PERFORMANCE REPORT 2014 ARA PERFORMANCE REPORT CONTENTS CONTENTS 2014: KEY FACTS AT A GLANCE 4 PREFACE 6 COMPANY PROFILE 10 ARA: Recycling for Austria 11 Legal framework 12 2013 amendment to the WMA and 2014 Packaging Ordinance 12 Ownership structure 14 Management structure 14 Stakeholders and their requirements 15 Mission statement 15 Organisation chart 15 Company values of ARA AG 16 Sustainability as a business principle 17 Risk management 18 Subsidiaries 19 Memberships 19 BUSINESS PERFORMANCE 22 License partners 23 International compliance service 24 License partner forum 24 License partner audits 24 License rates until 2014 25 License rates from 2015 25 WASTE PREVENTION 26 Resource management research 27 ARA Best Study Award 27 “Minimise waste” initiative 27 Waste prevention awards 28 Waste prevention service for big events 28 ARA spot: Preventing food waste 29 Austria Glas Recycling waste prevention fund 29 COLLECTION AND RECOVERY 32 Nationwide collection scheme 33 Recovery of packaging waste 41 Paper packaging 42 Light-weight packaging 46 Metal packaging 50 Wood packaging 52 Glass packaging 53 CONTENTS ARA PERFORMANCE REPORT ENVIRONMENTAL IMPACT 56 External environmental impact 57 Internal environmental impact 57 Sustainability agenda of the beverage industry 57 COMMUNICATIONS 62 Waste consultants: Direct contact with consumers 63 TRENNT – ARA AG’s magazine 63 Campaign 2014 63 Social media 63 ARA4kids 64 School competition 64 Info on new regulations 64 Support for social projects 65 Anti-litter campaign 65 SURVEYS AND STUDIES 66 Views on waste sorting 67 EMPLOYEES 68 Remuneration 70 Further training 70 Health and safety 70 Work-life balance 70 Internal communications 71 Idea management 71 Anti-corruption policy 71 Job creation 71 OBJECTIVES AND CHALLENGES 72 Objectives achieved in 2014 73 Objectives and challenges in 2015 75 CONTACTS AND ADDRESSES, Imprint 76 Validation and certification 78 GRI application levels 78 GRI content index 79 Making-of: Crazy Golf 82 3 ARA PERFORMANCE REPORT 2014: KEY FACTS AT A GLANCE 2014: KEY FACTS 2012 2013 2014 Number of license partners 15,550 16,035 16,341 License fee revenues in € million 143.8 135.8 132.7 Waste managed, tonnes 829,607 835,465 844,948 Waste recovered, tonnes 778,240 782,781 805,142 ARA’s packaging compliance scheme plays a around 670,000 tonnes of CO2 equivalents per proactive role in climate protection: The separate year, which is a substantial contribution to reduc- collection and recovery of packaging helps save ing greenhouse gas emissions. WASTE MANAGED IN 2014 (tonnes) PAPER GLASS LIGHT-WEIGHT METAL WOOD TOTAL PACKAGING Households 83,305 221,733 182,066 1 37,631 – 524,735 Business and industry 253,808 – 43,447 3,810 19,148 320,213 Total 337,113 221,733 225,513 41,441 19,148 844,948 1 Including wood packaging. ARA SYSTEM’S RECOVERY PERFORMANCE IN 2014 337,113 t 215,373 t 199,156 t 34,262 t 19,238 t Paper Glass Light-weight packaging Metal Wood Total: 805,142 t 4 2014: KEY FACTS AT A GLANCE ARA PERFORMANCE REPORT AT A GLANCE COLLECTION BINS AND BAG COLLECTION FROM HOUSEHOLDS IN 2014 Paper 1,272,397 Glass 74,924 Light-weight packaging (yellow bin) 254,745 Metal 47,300 Number of collection bins 1,649,366 Number of households covered by the bag scheme for light-weight packaging (yellow bag) 1,539,140 PER-CAPITA AMOUNT COLLECTED FROM HOUSEHOLDS 1 IN 2014, BY PROVINCES (kilogrammes per capita per annum) PAPER 2 GLASS LIGHT-WEIGHT PACKAGING METAL TOTAL Burgenland 77.6 32.6 26.7 5.1 142.0 Carinthia 72.0 26.4 13.1 3.2 114.7 Lower Austria 71.3 23.7 16.1 3.4 114.5 Upper Austria 69.0 25.8 18.3 3.4 116.5 Salzburg 58.4 30.3 19.3 2.4 110.4 Styria 78.8 30.8 23.4 4.3 137.3 Tyrol 56.8 39.6 32.3 4.9 133.6 Vorarlberg 80.1 34.1 27.2 5.9 147.3 Vienna 67.5 15.4 3.8 1.7 88.4 Austria 69.8 26.1 17.2 3.4 116.5 1 The household collection scheme includes packaging waste from small businesses. 2 Print materials and paper packaging are collected together. ARA 1995–2014: AMOUNT OF WASTE MANAGED INCREASED BY 35 %, LICENSE TARIFFS LOWERED BY AROUND 60 % Tonnes E/t 900,000 Amount managed +35 % 450 1995: 623,600 t – 2014: 844,948 t 800,000 400 700,000 350 600,000 300 500,000 250 400,000 200 300,000 150 200,000 Ø License rates –60 % 100 100,000 1995: 310 €/t – 2014: 123 €/t 50 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Source: ARA, AGR, data projection for 2014. 5 ARA PERFORMANCE REPORT PREFACE PREFACE 2014 was an exceptional year for ARA AG, as we had Accordingly, our operational focus over the past business to prepare for the most significant changes to the legal year was on amending the ARA Compliance and License environment in 20 years: the amendment to the Austrian Agreement and on putting the cooperation with municipal- Waste Management Act, the new Packaging Ordinance, ities and disposal companies on a new footing to reflect the and an ordinance on the classification of packaging (Ver- changed situation. The new legal framework has also had packungsabgrenzungsverordnung). an impact on costs and prices, leading to a marked increase in the cost structures of all packaging compliance schemes On 1 January 2015, new regulations were introduced for operating in Austria from 1 January 2015. As the market the licensing of collection and recovery schemes (CRSs) for leader, we have been particularly affected by the change in household packaging; new schemes have been licensed cost structure. to strengthen competition. In addition, the regulations introduce an explicit definition of household and commer- The acquisition of a 51 % stake in Austria Glas Recycling cial packaging, prohibit the creation of parallel collection GmbH allowed us to strengthen our economic base and infrastructure and oblige market entrants to share use take advantage of the synergies inherent in the provi- of existing collection facilities. The principle of producer sion of compliance, collection and recovery services for responsibility has been extended to apply to packaging all packaging materials. When the WMA amendment not only when it is collected separately, but also when it is made it necessary to rethink the collection and recovery discarded in general waste bins. scheme for drink cartons, Öko-Box, this review resulted in the merger of ARA and Öko-Box. In addition, ARA’s sales While the main objective of the regulations (promot- structure was changed to reflect the legislative changes. ing competition, ensuring that there is more than one Our new service subsidiary, ARAplus, offers an innovative compliance scheme for household packaging) has been and expanded range of services that go far beyond typical achieved, the success of the newly adopted – and basically packaging compliance services. sound – producer responsibility regulations will crucially depend on the level of commitment to enforcing their International comparisons again confirm that packaging implementation, on the effective monitoring of CRSs by waste management in Austria is highly effective. ARA Sys- the Environment Ministry as the supervisory authority and tem managed around 845,000 tonnes of packaging waste in on the effective monitoring of the affected businesses by 2014, and the bulk of this waste was recycled or incinerat- the Packaging Coordination Board. ed. More than 90 % of it was recovered in Austria, providing the domestic industry with valuable raw materials. 6 PREFACE ARA PERFORMANCE REPORT ARA’s compliance service is not only about saving resourc- “Recycling for Austria” is our motto. Because ARA is a es, though: Our 16,000+ customers also help protect the member-owned, non-profit company, we do not focus climate. Our collection and recovery schemes are cli- on maximising profit but rather on ensuring the efficient mate-neutral and help save around 670,000 tonnes in CO2 collection and recovery of packaging at the lowest cost equivalents per year, which is a substantial contribution to possible for our customers. reducing greenhouse gas emissions. Both the Environment Agency Austria and the Vienna University of Technology In addition, we make sure that the value added is retained have confirmed this result. in Austria. Maximising ecological benefit and minimising economic expenditure is our stated goal. This way, we Convenient and efficient collection schemes for consum- remain true to the sustainability principle to which ARA’s ers, high-quality raw materials for the domestic industry, a owners, management and staff have been committed leading position in Europe: Austria has achieved a lot in the since the company was established in 1993. field of packaging recycling. We of ARA are playing our part to ensure that this system, which we helped build over the ARA’s success has been built on the trust our customers past 20+ years, remains a success under the new frame- place in us and on Austrian consumers’ and businesses’ work conditions and that it is developed further in line with commitment to sorting waste. Thanks are also in order to EU regulations. Over the past years, and above all in 2014, all partners for the good cooperation and to all employees we have gone to great lengths to facilitate the transition to for their excellent performance: Our tremendous success a new market situation with heightened but fair competi- over the past 20+ years and our strong position to meet fu- tion. Our efforts have been successful – the transition has ture challenges would not have been possible without you.