ANZAC Day 2015 100Th Anniversary Pilgrimage to Gallipoli School and Youth Group Programme

Cox & Kings Education Travel

"Those heroes that shed their blood And lost their lives. You are now lying in the soil of a friendly country. Therefore rest in peace. There is no difference between the Johnnies And the Mehmets to us where they lie side by side Here in this country of ours. You, the mothers, Who sent their sons from far away countries Wipe away your tears, Your sons are now lying in our bosom And are in peace After having lost their lives on this land they have Become our sons as well." - Kemal Ataturk

ANZAC Day 2015 100th Anniversary Pilgrimage to Gallipoli School and Youth Group programme

Cox & Kings Education Travel is proud to offer two very special packages to commemorate the 100th anniversary of the ANZACs’ landing at Gallipoli. The Centenary services are expected to draw the largest crowds ever seen at Gallipoli, so you’ll need to book early to reserve your spot at this truly unforgettable occasion. The Pilgrimage for School and Youth groups

One of the aims of our pilgrimage is to provide a deeper understanding of the Gallipoli campaign. Our groups attend services as close to the actual battle sites as possible, and all excursions are accompanied by expert historians who will explain the events that took place a century ago. While the main emphasis is on the contributions of troops from Australia and New Zealand, we will also take time to explore the British, French and Turkish aspects of the campaign.

Legends of Gallipoli Pilgrimage 8 days/7 nights - Departs 19 April 2015 Day 1 – Sun 19 April: Arrive Istanbul Arrive at Istanbul’s Ataturk Airport and transfer Istanbul to your hotel. This evening join our tour escorts and historians for an informal get-together to hear more about the trip ahead. Dinner tonight has been arranged at a local restaurant (D) Day 2 – Mon 20 April: Istanbul Gallipoli ANZAC Cove Experience a full-day guided tour of Istanbul including visits to the Hippodrome, Blue Mosque, Cape Helles Canakkale Underground Cistern, Topkapi Palace and Grand Bazaar. Dinner tonight is included. (BD) Troy Day 3 – Tue 21 April: Istanbul – Canakkale Drive along the Marmara Sea to the ruins of It is essential to reach the site during the night to get Troy, the 5000-year-old city made famous by and guides will provide detailed information on the best position. Please be prepared to sit out in the Homer’s Iliad. Return to Canakkale and check battle sites, strategies and outcomes throughout open throughout the remainder of the night. (BD) in to the centrally located hotel where you the day. (BLD) spend the next 4 nights. The day ends with Day 7 – Sat 25 April: ANZAC Day Services* Day 5 – Thurs 23 April: Gallipoli an informative presentation about the Gallipoli – Istanbul campaign from our battlefield historians. (BLD) Today we head for the Suvla Sector of Gallipoli A boxed breakfast will be supplied. The Dawn to visit Fisherman’s Hut, Hill 10, Suvla Point, Day 4 – Wed 22 April: Gallipoli Service commences at 5:30am followed by Chocolate Hill, Green Hill, Scimitar Hill, the the Australian and New Zealand services Cross the Dardanelles by ferry to discover Anafarta Guns and Bigali – the village where later in the morning. At the conclusion of the some of the Gallipoli Peninsula’s most important Turkish commander Kemal Ataturk once lived. commemorative services we join our coach and sites. Starting at ANZAC Cove, we will visit the Lone Return to Canakkale to visit the Military Museum start our journey back to Istanbul stopping for Pine Australian Memorial, the Nek, Shrapnel Gully, and the imposing Cimenlik Castle. (BLD) lunch along the way. Overnight in Istanbul. (BL) Quinn’s Post, Shell Green and the Chunuk Bair New Day 6 – Fri 24 April: Gallipoli Zealand Memorial. After lunch we continue into the Day 8 – Sun 26 April: Depart Istanbul Helles Sector to visit Kilitbahir Castle, the Turkish A free day to collect your thoughts, rest and reflect The tour ends after breakfast at the hotel Martyrs’ Memorial, the French Memorial, V-Beach on the significance of tomorrow. Hotel rooms are with a transfer to Istanbul’s Ataturk Airport. (B) Cemetery and the Helles Memorial. Our historians available until our evening departure for Gallipoli.

Wooden horse of Troy, Canakkale Lone Pine Australian Memorial Student at Lane Pine Australian Memorial ANZAC Spirit Pilgrimage 9 days/8 nights - Departs 22 April 2015

Day 1 – Wed 22 April: Arrive Istanbul Day 4 –- Sat 25 April: ANZAC Day Services* Memorial, V-Beach Cemetery and the Helles Memorial. Our historians and guides will provide Arrive at Istanbul Ataturk Airport where hotel coach – Canakkale detailed information on battle sites, strategies transfers are available. The remainder of the day is A boxed breakfast will be supplied. The Dawn and outcomes throughout the day. (BLD) free to explore this amazing city. Stay two nights in Service commences at 5:30am followed later in Istanbul. Dinner is included at a local restaurant (D) the morning by the Australian and New Zealand Day 7 – Tue 28 April: Gallipoli services. At the conclusion of the commemorative Day 2 – Thu 23 April: Istanbul Today we head for the Suvla Sector of Gallipoli services we join our coach, cross the Dardanelles to visit Fisherman’s Hut, Hill 10, Suvla Point, Experience a full-day guided tour of Istanbul by ferry, and arrive in Canakkale for a 4 night stay. Chocolate Hill, Green Hill, Scimitar Hill, the including visits to the Hippodrome, Blue Mosque, Stop for lunch en route. (BLD) Anafarta Guns and Bigali – the village where Underground Cistern, Topkapi Palace and Grand Day 5 – Sun 26 April: Canakkale Turkish commander Kemal Ataturk once lived. Bazaar. We then delve into 1000 years of Turkish Return to Canakkale to visit the Military Museum military history at the fascinating Harbiye Military Visit the remains of Troy, the 5000-year-old city and the imposing Cimenlik Castle. (BLD) Museum before attending a memorable concert of made famous by Homer’s Iliad. This afternoon marching music from musicians dressed in traditional we will join our historians for a captivating Day 8 – Wed 29 April: Canakkale – Istanbul uniforms. Dinner tonight is included. (BD) presentation on the Gallipoli campaign and details Return to Istanbul to spend your final night in the of the coming days exploration of Gallipoli. (BD) Day 3 – Fri 24 April: Gallipoli vibrant Turkish capital. (B) Day 6 – Mon 27 April: Gallipoli Spend the morning at your leisure before departing Day 9 – Thu 30 April: Depart Istanbul for Gallipoli this afternoon. We stop en route for Cross the Dardanelles by ferry to discover some The tour ends after breakfast at the hotel with refreshments and a meal, during which you will of the Gallipoli Peninsula’s most important sites. a transfer to Istanbul’s Ataturk Airport. (B) meet our ANZAC historians for an informative Starting at ANZAC Cove, we will visit the Lone presentation and details of what to expect Pine Australian Memorial, the Nek, Shrapnel tomorrow. Upon arrival at Gallipoli we find a suitable Gully, Quinn’s Post, Shell Green and the Chunuk viewpoint and wait in the open for the following Bair New Zealand Memorial. After lunch we morning’s Dawn Service. Please be prepared to sit continue into the Helles Sector to visit Kilitbahir out in the open throughout the night. (BD) Castle, the Turkish Martyrs’ Memorial, the French

Gallipoli Peninsula Understanding the spirit of ANZAC

Abide Turkish memorial The History of ANZAC Day

ANZAC Day is commemorated on 25 April every year to honour members of the Australian and New Zealand Army Corps (ANZAC). The date was originally selected to commemorate the ANZAC landings at Gallipoli in 1915, during World War I. The ANZAC forces formed part of an Allied campaign whose goal was to capture the Gallipoli Peninsula and secure a safe route to Istanbul, the capital of the Ottoman Empire (which was an ally of Germany). Achieving this would open the way to the Black Sea and guarantee safe passage to Russia. What was planned as a bold strike to knock Turkey out of the war soon became a stalemate, and the campaign dragged on for eight long and costly months. Both sides endured massive losses and great hardships before the Allied forces finally evacuated the peninsula at the end of 1915. Troops from 17 nations fought at Gallipoli, but the following countries suffered the heaviest casualties: Poppies grow wild over the Gallipoli Peninsula

Nationality Wounded Killed Australia 26,000 8,000 New Zealand 7,500 2,500 Great Britain 120,000 43,000 France 27,000 8,000 Turkey 218,000 66,000 In 1934, Kemal Ataturk, the former leader of the Turkish armed forces and Turkey’s most prominent statesman, delivered a speech reflecting the respect he held for the brave ANZACs this pilgrimage commemorates. His words serve as a timely reminder of the bond that exists between Turkey, Australia and New Zealand today. His words can be read on the front cover. Proud local school children – Canakkale

Lone Pine Australian Memorial PRICES & How to book your student or youth group

Total group package price Prices include: NZ$20,000 • Accommodation for students (Multi-share rooms) and teacher/caregiver (Single room) in the best available 2* hotels. All rooms have private facilities The above price includes places for 5 students and 1 teacher/Caregiver • Arrival and departure transfers to/from Istanbul Ataturk Airport Prices are subject to change according to our booking conditions. • Sightseeing and battlefield touring as indicated • Daily breakfast and other meals indicated. (B) = Breakfast, (L) = Lunch, (D) = Dinner How to book • Full support of Tempo Holidays staff while on the tour To reserve your group on this once in a lifetime pilgrimage please contact Cox & • Lectures and Battlefield visits with well respected military historians • All tips Kings in Australia or Tempo Holidays in New Zealand or your preferred travel agency. The number of groups is strictly limited, so we recommend booking early. Prices exclude: An initial and non-refundable deposit of $5,000 per group along with a booking • All airfares form is required at the time of booking. • Meals other than those specified A second non refundable deposit of $5,000 is due on 01 December 2013. • Items of a personal nature The final payment must be made by 01 December 2014. • Travel insurance • Visas ANZAC Day 2015 - 100th Anniversary pilgrimage to Gallipoli To make the most out of your visit to Gallipoli, it’s important to have access to as much historical knowledge as possible. Cox & Kings’ team of Anzac Day experts will accompany each group in 2015 to ensure your pilgrimage is truly unforgettable.

Greg Osborne Mike Goodwin Dr Mark M.J. Wilson Greg Osborne Mike Goodwin Dr Mark M.J. Wilson Greg is no stranger to organising pilgrimages and Mike Goodwin is a Senior History teacher from Mark spent 21 years as a soldier in the NZ Army, group tours – he has been doing it as a career for Mackay North SHS in North Queensland and serving throughout the country as well as completing an the last 40 years. the co-ordinator of the nationally recognised Lest operational tour to Bougainville. In 2000 he retired from We Forget history project. He has conducted the army as a Captain. He now lectures and researches Greg is the General Manager of the Tempo numerous school and community tours to Gallipoli business management and logistics in the Faculty of Holidays office in New Zealand. Along with our and the Western Front, as well as giving seminars Commerce at Lincoln University, Christchurch. capable team of experienced tour leaders, he will and public lectures to a wide variety of audiences. be supervising the Gallipoli 2015 pilgrimage and Mark's other great passion is researching and The Lest We Forget project has been featured on making sure the trip is special for everyone. writing about military history. While his main focus the ABC’s Australian Story program and Mike has is on the Battle of Greece and Crete in 1941, he Both of Greg’s grandfathers fought in WWI and received several teaching and community awards also boasts a comprehensive understanding of the his dad served in WWII. He first visited Gallipoli for his work. In 2002 he published a book about events that took place at Gallipoli in 1915. in 1976 and has since returned on a regular basis his school’s Anzac Day tour to Gallipoli. with groups of pilgrims, as well as for his own Mark was a tour historian for the 65th and 70th Mike admits to having fallen under Gallipoli’s spell personal study. As someone with a very personal anniversary WWII pilgrimages to Crete and and has developed a great affinity with the men link to the Anzacs, Greg has done a huge amount Turkey, sharing his in-depth historical knowledge buried there. This connection gives him the ability of research for our pilgrimages to ensure everyone with 145 travellers. Mark is currently writing a book to weave a rich narrative of the campaign around gains as much from them as possible. about the Battle of Crete and our experiences as the tragic personal stories of the fallen. modern-day pilgrims.

Rebecca Wheatley Dr Marc Shaw Rebecca Wheatley DR Marc Shaw Rebecca Wheatley is a PhD candidate and Boasting significant experience in both medicine and researcher at Monash University. She is part of Anzac travel, Marc joins our pilgrimage as trip doctor, and will Remembered, an international project exploring the be on hand to assist if required throughout our time on history of Anzac Day and involving participants from the Gallipoli Peninsula. Australia, New Zealand, the UK, France, Turkey and Marc worked as a family practitioner for 15 years Singapore. Rebecca’s thesis Teaching Anzac looks before deciding to specialise in travel and tropical Chunuk Bair - New Zealand memorial at the educational approaches, student readings medicine. He is a fellow of the Royal New Zealand and community expectations of teaching Anzac College of General Practice, the Faculty of Travel history in the lead up to the 100th anniversary in Medicine in Glasgow, the Australasian College of Tropical Medicine and the Royal Geographical 2015. Rebecca has also worked in various roles at Society. In 2008 he received the inaugural Award Melbourne’s Shrine of Remembrance. for Travel Medicine from the Australasian College of In 2011 Rebecca was part of Tempo Holidays’ Tropical Medicine. 70th anniversary pilgrimage to commemorate the Currently Marc is both the Medical Director of New Battle of Crete, which is often referred to as the Zealand’s Worldwise Travellers Health & Vaccination Gallipoli of World War II. Rebecca’s enthusiasm Centres and an adjunct professor in the Department and in-depth knowledge of the Anzac contribution of Public Health and Tropical Medicine at James Cook will prove to be real assets to our Gallipoli University. Marc, recently returned from service with pilgrimages in 2015. the New Zealand Defence Forces in Afghanistan The Ataturk Message, Anzac Cove Cemetery Frequently Asked Questions How do I get to and from Turkey? Airfares are not included in our ANZAC Day packages. However, many airlines fly to Istanbul from Australia and New Zealand. As demand for flights during this period is expected to be heavy, we recommend planning well in advance and booking your flights as early as possible. Airlines generally release seat availability 11 months prior to the departure date. What age group do the student pilgrimages cater to? We recommend participants to be aged between 15 – 18 years. Can the student group be of both boys and girls? Yes. Girls and boys from the same group will be accommodated in separate rooms. Generally a mixed gender group will be made up of 3 girls and 2 boys or visa versa. The exact room configurations will be confirmed at the time of making your reservation. Will different groups share rooms with other groups? No. They will however be with the other groups during the day and be staying in the same hotels. Can additional Adults or care givers travel with the students? Yes. Tempo Holidays, our sister company, have pilgrimages that travel on exactly the same itineraries and follow the same route. Every effort will be made to have any additional accompanying adults travel with the students in the student Do I need a visa to visit Turkey? What happens the night before ANZAC Day? coaches. Please ask for a copy of the Tempo Australian passport holders require a visa to enter Space at the Dawn Service is strictly limited, so it may Holidays pilgrimages brochure. Space is very Turkey. Visas can be obtained upon arrival for a cash be necessary to sit on the ground in the open for up to limited so any additional accompanying adult payment of either ¤60 (approx. NZ$125), US$75 7 hours before the service to ensure a good view. While requests should be made at the same time as (approx. NZ$100) or £50 (approx. NZ$100). New this may not be particularly comfortable, our experience booking the student group. Zealand passport holders do not require a visa at the has taught us that the solemnity and significance of the Do the groups have to wear uniforms? time of writing. Please enquire about visas for other occasion far outweigh any minor discomforts. No. However we do encourage the groups to clearly nationalities, and be sure to ask your travel agent There is no accommodation at ANZAC Cove, and identify who they are and who they represent. about the latest entry procedures before departing. shelter is limited. Rain is quite common during April, Can a group be made up from different schools or How far is Gallipoli from Istanbul and Canakkale? and temperatures can drop considerably at night. youth groups? Gallipoli is 320 km from Istanbul. The coach journey We strongly recommend bringing suitable warm and waterproof clothing as well as a blanket. Temporary Yes. We encourage all group organisers to consider includes a comfort stop and usually takes between toilets and some catering facilities are available on site. not only who will be in the group but who they are 4 and 5 hours. Coaches are not generally equipped representing from their communities. Participants with washrooms. Getting to the site involves walking over unpaved should be encouraged to communicate their Canakkale is the closest major city to Gallipoli. It is areas. Please advise us at the time of booking if you experiences on their return with those who are located on the opposite side of the Dardanelles and require any special assistance. While we will do unable to attend and who have supported them is a 20 minute ride by car ferry. The Gallipoli National everything possible to assist with such requests, we are to be part of the pilgrimage. Park is a short drive from the ferry terminal. unfortunately unable to guarantee any special facilities.

*Important Note – Dawn Service and Australian & New Zealand Services Due to the significance of ANZAC Day in 2015 there is a chance that the number of visitors attending the Service’s will be greater than the existing facilities can accom- modate. The authorities responsible for organising the services are currently working to find a solution to this challenge. We do not expect to know details of final service arrangements until much closer to the event. Tempo Holidays will follow the guidelines dictated by these authorities and will co-operate fully with them. In the event that we are unable to be physically at ANZAC Cove for the live dawn service we will make alternative arrangements for our pilgrimage participants to experience the occasion in the most practical and respectful way. These arrangements will be in accordance with guidelines stipulated by the authorities and respectful of their directives. For most of us the mere opportunity to pay our respects to those who served 100 years ago and be in the region will be enough. The order of events shown on the itinerary is subject to change up to and including the date of departure. Every effort will be made to inform pilgrimage participants of any changes as and when they occur. The recognition of these factors is a condition of booking.

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*Prices are per person. Prices are accurate as at 13 Apr 12 and are subject to change. Tempo Holidays Pty Ltd trading as Cox & Kings ABN 51007331213, VIC License 31341, NSW License 2TA08293

Bookings are exclusive to Cox & Kings, for more information please contact us 09 520 1490 | [email protected] | coxandkings.com.nz 333 Remuera Road, Remuera, Auckland, NewZealand Registration form ANZAC Day 2015 – School and Youth Group programme

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Tempo Holidays Pty Ltd trading as Cox & Kings ABN 51007331213, Vic License 31341, NSW License 2TA08293 09 520 1490 [email protected] www.coxandkings.co.nz BOOKING CONDITIONS – SCHOOL AND YOUTH GROUP PROGRAMME

TERMS & CONDITIONS SPECIAL BOOKING CONDITIONS TIPPING Tempo Holidays is a licensed travel agent, and a member the Travel Compensation Some services cannot be booked without monies being paid. We will advise you Our prices do not include tips. Tipping tour drivers and guides is customary in the Fund (TCF). This affords Australian consumers with the maximum financial if this condition is applicable. A full refund for the service will be made if the countries included in this brochure. In retrospect you will find that tips constitute a protection under law. Tempo Holidays is also a member of the Australian Federation booking cannot be confirmed. small proportion of your overall touring budget. of Travel Agents (AFTA), and the Council of Australian Tour Operators (CATO). AMENDMENTS OVERBOOKING Please read this information carefully as payment of your deposit will constitute your Except as stated below, no fee will be charged for the first amendment or to extend agreement, to all terms and conditions set out below. Overbooking is common practice among airlines and hotels. Client/s accept that an existing booking. For second and subsequent alterations, excluding extensions any claim arising from overbooking may only be made against the airline or hotel BROCHURE VALIDITY or additions, a fee of $33 per booking applies. A proposed amendment or name concerned. Without prejudice to the foregoing, Tempo Holidays will take every change may be treated as a cancellation. Any additional charges applied by suppliers Services detailed in this brochure are valid for the dates indicated. possible action to protect the Client’s interest should overbooking occur. are payable by you. PRICING GENERAL TERMS AND CONDITIONS All prices are quoted in Australian dollars (A$) and are current at 1 April 2012. ADDITIONAL CHARGES Tempo Holidays reserve the right to amend prices if the cost of services increases Due to the costs of communication and provision of documents a charge will apply THE COMPANY by 2.5% or more. Increases may be incurred through alterations in exchange rates, for the following services: “The Company” means Tempo Holidays Pty Ltd trading as Cox & Kings ABN airfares, fuel surcharges, taxes, or other price rises beyond the control of Tempo Minimum Booking: $33 for bookings of less than $500 total. 51007331213, Vic License 31341, NSW License 2TA08293 Holidays. We reserve the right to adjust prices at any time up until full payment has Late Booking: There will be a $33 charge for any booking made less than 7 days prior BROCHURE CONTENT been received by Tempo Holidays. Our prices are inclusive of the cost of research, to departure from Australia. Additionally, full payment is required at the time of booking Every effort has been made to ensure that the brochure is accurate at the time of communication, documentation, brochure production, marketing and advertising. regardless of whether services are confirmed. This payment will be refunded in the No representation is made to imply that identical, or similar product may, or may publication. The Company shall not be liable for any injury, damage or loss caused by event that Tempo Holidays is unable to subsequently confirm satisfactory arrangements. not, be obtained at a lower price. Receipt of your payment signifies the acceptance any unintended inaccuracy. If for reasons beyond The Company’s control, and if The of the costs of services provided on your invoice, E&OE* accepted. Document Re-issue Fee: $66 for any amendment made which necessitates re-issue of Company determines in the interest of safety and security or for operational reasons documents. This may be in addition to any other amendment fee charged by our suppliers. to change your package arrangements, modify or cancel scheduled services and/ PRICE APPLICATION Credit Card Payment: A fee of 2% will be charged on the value of the amount being or accommodation, either in whole or in part we reserve the right to do so, and will Prices shown in the brochure are only available when booked and paid in advance in charged to all credit card payments and will be added to the amount being paid. endeavour to provide alternative arrangements of the same standard as that originally Australia. Where services are extended overseas, locally published prices may be applied. Courier Fee: Where vouchers, tickets and travel documents are sent via specialist booked. ACCOMMODATION STANDARDS courier this cost will be charged to your booking. COSTS NOT INCLUDED IN PRICES SHOWN Hotels are generally selected for location, facilities and value. In more remote areas INVOICE ERRORS OR OMISSIONS (E&OE*) we may need to use basic accommodation which is regarded as ‘best available’. Airfares unless otherwise stated, visa and passport costs, travel insurance, We reserve the right to correct any errors in rates quoted or calculated for any Classifications are based on assessments provided by local tourist authorities in the vaccination and medical expenses, excess baggage, airport departure taxes, local service, notwithstanding that the invoice may have been paid in full. All confirmed countries concerned and reflect the type of facilities offered, rather than denoting a government taxes and charges such as bed tax and city tax, laundry, postage, bookings are issued with an invoice detailing the services booked. If any service is style of hotel. Photographs are intended to give a general impression only and city phone calls, fax/email charges, beverages, items of a personal nature, tips and still on request this will be indicated on the invoice. It is the responsibility of the maps are only a guide to the location of the hotel. meals not mentioned on itinerary. travel agent to ensure all invoice details are correct and the client acknowledges all Hotel Facilities cancellation conditions. GST PROVISION The mention of facilities such as parking, gyms, saunas etc does not imply that the use of DOCUMENTATION GST does not apply to air and land arrangements consumed overseas e.g. coach these is free. Where charges apply, they will be payable locally (unless otherwise specified). tours, hotel accommodation, car rental or car leasing. Where applicable, Australian Travel documentation will normally be issued two weeks prior to departure. Tea and coffee making facilities in rooms are the exception rather than the rule. Swimming GST is included in the prices and charges quoted in this brochure. Documentation will not be issued until we are in receipt of full payment. Issuance of pools, heating and air-conditioning are not necessarily available all year round. documentation does not absolve responsibility for any outstanding payments due. COMPANY RESPONSIBILITY Bedding Configuration CANCELLATIONS Tempo Holidays Pty Ltd is not itself a carrier or hotelier, nor do we own aircraft, Prices are generally based on standard twin share accommodation. Requests hotels, coaches or cruise vessels. The services that The Company supplies consist for specific bedding types must be made at the time of booking, but are not All cancellations must be made in writing through Tempo Holidays in Australia. No of arranging and coordinating accommodation, tours, cruises and transfers, making guaranteed. Double rooms may have either twin or double beds. It is common responsibility is taken for cancellations of hotel bookings or other services made bookings and issuing vouchers to be redeemed by suppliers. We exercise every care practice to link two single beds together to use as a double bed. Single rooms directly by the client or the client’s travel agent with the service provider, regardless in the selection of reputable airlines, tour operators, coach operators, hotels and are often smaller than other rooms and may contain a single bed. Triple rooms of whether written proof is given. other suppliers of the various travel services used in these tours. It is important to usually consist of a twin or double bedded room with an additional sofa bed, PARTIAL CANCELLATION note, therefore, that all bookings with Tempo Holidays are subject to the terms and folding bed or rollaway for the third person - the room may be cramped as a Cancellation of confirmed services forming part of an existing booking will incur conditions and limitations of liability imposed by airlines, coach operators, hoteliers, result. In villas and apartments the bedding configuration is as advised at the time cancellation fees as listed. of publication, and is subject to change. Multiple bedrooms in villas or similar and other service providers including but not limited to shipping, rail, car hire and does not infer that these rooms afford total privacy. TEMPO HOLIDAYS CANCELLATION FEES restaurant operators, whose services we utilise, some of which limit or exclude Special cancellation fees apply to this tour. The departure date refers to the liability in respect of death, personal injury, delay and loss or damage of baggage. Travelling with Children departure date of the first service in the booking: We always do our best to ensure that your holiday arrangements are satisfactory, Where a child shares a room with two paying adults and stays free, an extra bed • On or prior to 1 Dec 2014: forfeiture of deposits paid. may not be supplied and the child could be expected to share an adult’s bed. and we accept liability for, but only to the extent of, any loss or damage sustained Additional charges may be levied and paid directly for child meals. Where a child • From 2 Dec 2014 to departure time: 100% total cost of service. by you as the result of our negligence, or that of our employees or agents. However The Company does not accept any liability of whatever nature for the acts, omissions discount rate is applied the child receives a bed, normally a rollaway. When children NO SHOW stay in a room without two adults the adult charge may apply. or default whether negligent or otherwise, of those airlines, coach operators, shipping If you fail to check-in at your designated hotel as confirmed, 100% No Show and cruise companies, hoteliers or other persons providing services in connection SPECIAL REQUIREMENTS Fee will be charged. with your tour arrangements pursuant to a contract between themselves and yourself No special provision is made for travellers with physical disabilities. Some REFUNDS (which may be evidenced in writing by the issue of a ticket, voucher, coupon or the accommodation and sightseeing may involve walking or climbing stairs. Special No refund will be given for any service which is not used by you due to late arrival, like) and over which The Company has no direct and exclusive control. requests, such as wheelchair suitable accommodation and touring, ground floor early departure, or by choice. This includes the failure of any transportation to rooms or limited step access, must be made to us in writing by your travel agent, The Company does not accept responsibility in contract or in tort (actionable wrong) operate as scheduled. Tempo Holidays does not authorise any overseas suppliers and confirmed by us in writing; otherwise any such requests cannot be guaranteed. for any injury, damage, loss, delay, additional expenses or inconvenience caused directly including hotel management to promise refunds on its behalf. No refund will apply if or indirectly by force majeure or other events which is beyond its control, or which are PASSENGER PARTICIPATION the cost of your holiday is reduced after deposit or payment is made. not preventable by reasonable diligence on the part of The Company, including but Tempo Holidays or it agents reserve the right to refuse a reservation, or to exclude TRAVEL INSURANCE not limited to war, civil disturbance, fire, flood, unusually severe weather, acts of God, a passenger from a service whose socially unacceptable behaviour or medical Travel insurance is not included in any of our prices. We strongly recommend that acts of Government or any other authorities, accidents to, or failure of machinery or condition is likely to effect the smooth operation of a service, or adversely affect you purchase travel insurance from your travel agent at the time of booking to cover equipment, or industrial action (whether or not involving our employees and even the safety or enjoyment of other passengers. Any decision to refuse carriage, or yourself against loss of monies paid in the event of cancellation due to illness or other though such actions may be settled by acceding to the demands of a labour group). exclude any person on these grounds will be made without recourse, refund or unforeseen circumstances; as well as for medical expenses, loss of luggage and other compensation. CLIENTS’ RESPONSIBILITY expenses incurred while overseas. VARIATION AND CANCELLATIONS You should familiarise yourself with any health or visa requirements that may be WHEN YOU GET THERE Product descriptions were correct at the time of publication. However, events applicable in the areas that you intend visiting. You shall be responsible for all entry, beyond our control including the cancellation of services due to a lack of participants, LOCAL REPRESENTATIVES exit, health and other documents required by law, regulations, orders, demands or or adverse weather conditions may cause operational modification or cancellation. Contact details of our local representatives are included in documentation. Please requirements of the countries visited or transited. You shall carry a valid passport Where arrangements are cancelled, full refunds will be provided by Tempo Holidays. do not hesitate to contact local representatives for any assistance with difficulties or at all times. Passport, visa and vaccination requirements are not our responsibility and we are not liable for any loss or expense due to your failure to comply with PAYMENT TERMS changes. If you need to alter your arrangements once overseas or to add services to your booking you may do this through our local representative. Any additional the above. It remains your responsibility to ensure that these documents are in STANDARD DEPOSIT costs incurred therein must be paid directly. We cannot be held responsible for any order and to meet any additional costs incurred (whether by the client or by An initial deposit of $5,000 per group, sent through your travel agent within 7 days of subsequent complaint with arrangements booked directly with a supplier abroad. Tempo Holidays on the client’s behalf), as a result of failure to comply with such making the booking, is required to secure your reservation, irrespective of the status of Cancellations of confirmed services must be notified through Tempo Holidays even requirements. You accept that you may be travelling through areas of political or the booking. Failure to pay the deposit on time may result in your booking being cancelled. if you have advised the local representative. Tempo Holidays does not authorise the climatic instability, high altitude and remote areas without proper medical services, ADDITIONAL CHARGES employees of any overseas supplier to promise refunds to clients. and accept the associated risks. It is your duty to inform your Agent of any Any reservation that has to be rebooked due to expiry of the booking through non CONSUMER CLAIMS circumstances of which we should be aware, such as medical conditions and other payment of a deposit will be subject to an amendment fee of $33 in addition to We endeavour to ensure that all your arrangements proceed smoothly. facts which could impact on the smooth running of your travel arrangements. The immediate payment of the deposit. If we are unable to confirm the initial booking However, should a problem occur during your arrangements it is essential and making of a booking constitutes your acceptance of all booking terms and conditions the deposit will be refunded in full. You will be notified at the time of booking if any most practical to try to resolve it locally with the service provider. If you are as described herein and forms the basis of your contract with Tempo Holidays. additional deposit requirements apply. unable to resolve the matter, it should be referred to our local representative TRAVEL AGENT’S RESPONSIBILITY immediately. If this is not possible Tempo Holidays should be informed ADDITIONAL DEPOSITS A. Travel agents are responsible to advise us of any special requirements you immediately. If you are unhappy with your hotel room please inform the Duty A second non refundable deposit of $5,000 is due by 1 Dec 2013. may have and to communicate to you any changes or alterations advised to Manager so the situation may be rectified on the spot. If you fail to take these FINAL PAYMENT steps any claim to compensation may be reduced or denied. If you have an them by The Company. Final payment is due by 1 Dec 2014. Exceptions to this are bookings made within unresolved complaint this should be put to us in writing detailing the efforts that B. No representation made by your travel agent to you concerning the quality, these dates where full payment is required immediately. If you fail to meet payment were made with the local operator to resolve the issue. Please send this with location, or any other matter in relation to the services and facilities provided by conditions Tempo Holidays reserves the right to cancel the booking and apply the supporting documentation, via your travel agent, within 30 days of the date of The Company shall bind The Company unless your travel agent has been expressly appropriate cancellation charges. the service. No claim made after this period will be considered. or impliedly authorised by us to make such a representation.

Tempo Holidays Pty Ltd trading as Cox & Kings ABN 51007331213, Vic License 31341, NSW License 2TA08293

09 520 1490 [email protected] www.coxandkings.co.nz