Table of Contents
Introduction...... 3 IT Strategic Plan Synopsis ...... 4 IT Organization...... 6 Our Mission ...... 7 Our Vision...... 7 Enterprise IT Technical Roadmap ...... 8 Year One — 2012 ...... 8 Year Two — 2013 ...... 11 Year Three — 2014 ...... 14 Technology Timeline ...... 17 SRNS Leadership Team...... 20 SRNS-IT Leadership ...... 21 Partner CIOs...... 22 Information Technology Strategic Background...... 23 2012 IT Focus Areas...... 24 DOE 2012 Strategic Plan ...... 25 NNSA 2012 Strategic Plan ...... 25 DOE Strategic Plan Alignment to IT Focus Areas ...... 26
NNSA Strategic Plan Alignment to IT Focus Areas ...... 27 enterprise•SRS 2012 Strategic Plan ...... 28 e•SRS Strategic Plan Alignment to IT Focus Areas...... 29 Attachment A — Accelerating SRS Missions and Reducing Infrastructure through Innovative Computing and Communications ...... 30 Current Status of 2009 IT Strategic Initiatives...... 31 Attachment B — Recent Accomplishments ...... 34 2012–2014 SRNS Information Technology Strategic Plan
Introduction
Information Technology’s (IT) objective is to provide our customers with services and solutions that facilitate their day-to-day operations, helping each customer to be successful in meeting their business goals and objectives. Further, it is our intent to meet this objective with services and solutions that adhere to industry standards and best practices, delivered by our staff of talented and skilled people who are attuned to our customers’ businesses and needs and who strive to deliver exceptional services.
The goal of this strategic plan is to put forward a roadmap for the next three years (2012-2014) that assists us in identifying the technologies and solutions needed to better support the strategic direction of the Savannah River Site (SRS). Through interacting and listening to Site management and our customers and through careful review of the Enterprise•SRS (e•SRS), DOE, and NNSA Strategic Plans, we developed our roadmap, aligned with e•SRS, DOE and NNSA. We used recently completed projects and those in progress and the knowledge and experience of our workforce to gage our capabilities and to understand where we have needs. Throughout the development of this plan, a key theme emerged-- IT must be agile, flexible, efficient, and cost-effective if we are to be worthy partners in helping SRS achieve success.
In addition to the IT roadmap for the next three years, the IT mission, vision, key goals and focus areas are discussed. These are, in large part, the foundation for the roadmap. This foundation, coupled with the alignment with our customers’ plans, ensures that our strategic roadmap is valid and focused appropriately.
I appreciate the input from our customers and from IT personnel in the development of this plan. I look forward to our future successes together as we continue the execution of our roadmap to an IT organization that truly helps to enable the strategic direction of SRS.
Valerie A. Perez Chief Information Officer, Information Technology
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IT Strategic Plan Synopsis
The e•SRS Strategic Plan states that e•SRS must “operate as an integrated and connected enterprise that allows flexibility and talents of diverse organizations” and function “in a cohesive and connected manner.” To achieve this vision, SRNS-IT developed a technical roadmap with initiatives aligned to deliver timely IT solutions to support the e•SRS mission objectives, and establish the Savannah River National Laboratory (SRNL) as the “central hub” for e•SRS business. This plan proposes that by the start of 2015, e•SRS workers have access to SRS data from anywhere, at anytime, using any device. An e•SRS team member should be able to collaborate with partners and stakeholders from across the world, utilizing efficient work flows and processes, innovative IT solutions.
The IT Technical Roadmap to achieve this objective is a three-year effort that assumes no major funding or security issues.
In Year One, the focus will be to:
1. Complete a network architecture plan to implement a higher capacity open network infrastructure that complements the secure SRSnet. 2. Select and begin implementation of transformational technologies and strategies to enhance worker mobility and flexibility by: • Identifying thin client and hosted, virtual desktop solutions.
• Developing policies and infrastructure changes to permit Bring Your Own Device (BYOD) and Bring Your Own Computer (BYOC)
• Defining the Microsoft standard-based solution to promote worker collaboration and document sharing.
3. Adopt a supporting business framework to drive towards full integration with One- NNSA’s objective to have a single, integrated enterprise, along with endpoint independence (not desktop centric computing). 4. Define network requirements and alternatives to deliver a virtual network to integrate and access Process Control Systems and data. Year Two focus will be to:
1. Enable enhanced worker and team member mobility with wider and more comprehensive use of smart phones and mobile tablets. 2. Transition towards Desktop and Applications as services with the implementation of thin client capability, virtual desktop, provisioning of Microsoft stack solution, and cloud strategy alternatives. 3. Transition to DOE and National Security Enterprise (NSE) standard service portfolios
4 2012–2014 SRNS Information Technology Strategic Plan
and application stacks that are advantageous to SRS. Align internal SRS application solutions with accepted external cloud-based solutions. 4. Enhance collaboration by completing deployment of Video Infrastructure and Desktop Video Conferencing. 5. Team with SRNS organizations to identify Business Process Improvement candidates. 6. Implement the Process Control Systems Virtual Network Connectivity to enable on-site and off-site real-time access to process control data. Year Three focus will be to:
1. Complete transformation towards consumerization (allow employees to bring personal technology into the enterprise – BYOD & BYOC). 2. Complete transition to DOE and NSE standard service portfolios and application stacks that are appropriate and adaptive to support the e•SRS mobile worker with unified communications. 3. Enable transformation of business workflow automation and process improvements. 4. Continue transition of legacy applications to new App Model to facilitate delivery of enterprise application functionality to wireless devices. The complete IT Technical Roadmap and the specific initiatives for each year are shown in the charts that follow. Each initiative mentioned in the IT Roadmap was aligned to focus areas that provide linkage back to the DOE, NNSA and e•SRS strategic plan objectives from an IT perspective. These IT focus areas are:
• People • Collaboration • Knowledge Analytics • Infrastructure • Cyber Security • Transparency • Process & Procedures
A Technology Timeline captures the development and delivery targets for technology capabilities from 2012 to 2014. The IT mission and vision statements, statements collected from SRNS senior management, IT Staff, and other SRS CIOs are provided and validate the roadmap. The IT Roadmap indeed provides the path for SRNS-IT to follow in supporting the operations of our customers and the e•SRS vision.
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IT Organization
The SRNS-IT organization is currently structured to deliver the infrastructure and services our customers need. We will adjust this organizational structure in the future as required to meet our goal of helping our customers to be successful.
Valerie Perez SRNS Chief Information Officer
Susan Messick Jeff Krohn John Poe Enterprise Operations Enterprise Applications Enterprise Cyber & Innovation Security
Janet Harrison, Ivan Lewis John Thomas Enterprise Controls & Process Control & Enterprise Applications Support Services Automation
The most recent adjustment occurred in FY 2012. To ensure that the organization was able to respond in an accelerated and effective manner when called upon to evaluate and implement new technologies to support new missions, IT re-organized. A sub-set of experts from across IT were reassigned to form the IT Strategic Technology & Compliance Team within the Enterprise Applications & Innovation Group. This change is removing organizational barriers and integrating the key IT disciplines into one group. This new structure is allowing IT to function effectively and concurrently to determine the business and technical feasibility of new technology while planning the implementation of new and enhanced technical solutions.
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Our Mission is:
Relentless pursuit of reliable operations and timely delivery of information technology services required to support SRS mission and business initiatives executed by both on-site and off-site entities.
Our Vision is:
Be forward thinking to rapidly formulate innovation and meaningful technical solutions created today that will be timely-delivered and cost-effective in solving problems and supporting our SRS customer needs tomorrow.
Other key goals and focuses regarding oversight, configuration and modernization of IT resources in support of e•SRS mission path and vision include:
1. Enabling Business Transformation with Technology 2. Increasing Worker Productivity 3. Providing Cost-Effective IT Products & Services 4. Balancing Compliance, Security, Performance, Cost, and Customer Satisfaction 5. Investing in IT Professional Development; Growing and Replenishing the Talent Required for Future Efforts.
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Enterprise IT Technical Roadmap
Roadmap Objective Support the goals of the e•SRS and OneNNSA single, integrated enterprise infrastructure visions through introduction of transformative technologies and processes that:
• Deliver collaborative capabilities and technologies that result in SRS assuming a leadership role within the DOE and National Security Enterprise (NSE).
• Enhance workforce and partner mobility and flexibility.
• Position SRS as the IT provider of choice to support new missions at SRS and beyond.
• Promote electronic document management.
Following are the roadmap objectives and initiative timelines to accomplish the IT technical vision.
Year One — 2012
Objectives • Complete a network architecture plan to implement a higher capacity open network infrastructure which complements the secure SRSnet.
• Select and begin implementation of transformational technologies and strategies to enhance worker mobility and flexibility by:
Identifying thin client and hosted virtual desktop solutions; Developing policies and infrastructure changes to permit Bring Your Own Device (BYOD) and Bring Your Own Computer (BYOC); and, Defining the Microsoft standard based solution to promote worker collaboration and document sharing.
• Adopt a supporting business framework to drive towards full integration with One-NNSA single, integrated enterprise objectives, along with endpoint independence (not desktop centric computing). • Define network requirements and alternatives to deliver a virtual network to integrate and access Process Control Systems and data.
8 2012–2014 SRNS Information Technology Strategic Plan Procedures Processes & Processes Cyber Security Transparency Infrastructure IT FOCUS AREAS Analytics Knowledge Collaboration People DRIVERS Enhanced Mobility BYOD/BYOC Cloud Solutions Enhanced Worker Mobility Enhanced Worker Own Device (BYOD)/Bring Your Bring Your and Thin Clients Zero Cloud Own Computer (BYOC) Enhanced Mobility BYOD/BYOC and Thin Clients Zero Cloud Position SRS as a peer player within the DOE and NSE environments. clients drive: Zero/Thin • • • Establish strategic positioning to support strategic initiatives for: • • • • Confirm cloud strategy and delivery business and technical objectives. Desktop virtualization drives: • • • • ACTION Refocus PC Lease all site Revisit the SRNS PC lease policy to provide workers a Government-finished device. Define when suitable for site personal owned desktops/PCs are workers plan for the transition to alternative Windows and application delivery platforms technologies. Confirm Cloud Strategy Identify how and which cloud computing services cost supportseffectively key SRS initiatives and securely and when external cloud services are and programs; feasible. Embrace NNSA Network Vision (2NV) Solution Stack Understand, acknowledge and begin planning for the opportunities and challenges of enabling 2NV solutions, technologies and concepts for e•SRS. Select Hosted Virtual Desktop Solution full-featured solution to provide Identify the preferred corporate Windows desktops to alternative platforms such as home personal computers & laptops. Client Strategic Focus Confirm Zero/Thin (network enabled zero Identify how and where video display) and thin client (the is a limited computing infrastructure) component of the broader technologies can and should be employed, their implementation schedule at SRS.
9 SRNS Information Technology Strategic Plan 2012–2014 Procedures Processes & Processes Cyber Security Transparency Infrastructure IT FOCUS AREAS Analytics Knowledge Collaboration People DRIVERS BYOD/BYOC Enhanced Mobility BYOD/BYOC Enhanced Mobility Enhanced Partner Collaboration and Access Social Networking enterprise•SRS goal to Drives towards Safe and efficient operations and Systems data Control Integration of Process facilitate collaboration and data sharing with external partners. Systems Control management of Process BYOD/BYOC Enhanced Mobility Prepare for transformation of application Prepare delivery and support, driven by: • • Availability of a site-wide Open network drives: • • • • • Systems Virtual Control Availability of Process Network drives: • • Prepare for transformation of application delivery Prepare and support, driven by: • • Position SRS as a peer player within the DOE and NSE environments. Meet Performance Based Incentive Objectives.
ACTION Begin Implementation of the 2 NV Solution Stack components and for and implement core Prepare services of the 2 NV initiative such as OneNNSA network connections at SRS. Complete Site Open Network Plan plan for a layer 3 routed Complete the architecture with 10G links to enable a more network structure open network access. Deliver the Site Open Network, an alternative network to enhance collaboration with partners and stakeholders. Virtual Control Systems Define Process Network Requirements systems management and Control Enhance Process System data. Control access to Process Select App Ecosystem Identify and select innovative technologies for app (formerly known as / infrastructure “applications”) development, delivery and management devices. on wireless Complete Implementation of Mobile Device Management (MDM) data technology to manage and secure Implement core and apps on mobile devices, track the various personal devices accessing the SRS computing environment.
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Year Two — 2013
Objectives • Enable enhanced worker and team member mobility with wider and more comprehensive use of smart phones and mobile tablets.
• Transition towards Desktop and Applications as services with the implementation of thin client capability, virtual desktop, provisioning of Microsoft stack solution, and cloud strategy alternatives.
• Transition to DOE and National Security Enterprise (NSE) standard service portfolios and application stacks that are advantageous to SRS. Align SRS internal application solution with accepted external cloud based solutions.
• Enhance collaboration by completing deployment of Video Infrastructure and Desktop Video Conferencing.
• Participate with SRNS organizations to identify business process improvement candidates.
• Implement the Process Control Systems Virtual Network Connectivity to enable on-site and off-site real time access to process control data.
11 SRNS Information Technology Strategic Plan 2012–2014 Procedures Processes & Processes Cyber Security Transparency Infrastructure IT FOCUS AREAS Analytics Knowledge Collaboration People DRIVERS BYOD/BYOC Enhanced Mobility Facilitates transfer of key site operational data to knowledge and historical research support new workers and e•SRS missions. Orderly and cost-effective transition of Orderly at SRS and starting minimizing Lotus Notes role the use of 2NV solution stack. integration and collaboration with other Promote DOE & NNSA sites. capabilities. Expand video conferencing Enable transformation of application delivery and support, driven by: • • any time.” “Any device, anywhere, rich collaboration Deliver function and feature technologies to support OneNNSA, enterprise•SRS and SRNL collaboration data sharing objectives. and the improvements Accelerate SRS process efficient document management delivery of more solutions. Positions SRS with integrated connectivity to Systems; and on-site off- Control Process data access to process site real-time and safety worker productivity Improved
ACTION Stabilize Notes/Sametime Begin planning to end new investment in Notes anticipation of migration to 2NV solution stack (e.g., Exchange, Lync). Microsoft Deploy App Ecosystem the app development and Place into production management solution identified in 2012. Complete Implementation of 2NV Common Solution Stack and the infrastructure readiness Place into production to deliver the components of 2NV services required solution stack. Select Data Analytics Tool Select the tool set which will enable innovative and transformational data analysis of documents / to support critical mission and information repositories business objectives. Improvement/ Identify Business Process Document Management Electronic Opportunities, and Challenges Requirements IT can enhance and improve Determine where Document Management. Control Implement Process Systems Virtual Network Systems Control the Process Place into production time access by support staff real networking to provide Systems. Process to key Production
12 2012–2014 SRNS Information Technology Strategic Plan Procedures Processes & Processes Cyber Security Transparency Infrastructure IT FOCUS AREAS Analytics Knowledge Collaboration People DRIVERS BYOD/BYOC Mobility Enhanced Worker Facilitates SRS adherence to secure user to secure Facilitates SRS adherence in the practices and standards access control DOE and NSE environments. collaboration technologies to Promotes support OneNNSA, enterprise•SRS and SRNL collaboration and data sharing objectives. Enables: • • ACTION Implement Identity Management Identify and implement a common identity management inter-site collaboration. a secure solution to promote
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Year Three — 2014
Objectives • Complete transformation towards consumerization (allow employees to bring personal technology into the enterprise – BYOD & BYOC).
• Complete transition to DOE and NSE standard service portfolios and application stacks that are appropriate and adaptive to support the e•SRS mobile worker with unified communications.
• Enable transformation of business workflow automation and process improvements.
• Continue transition of legacy application to new App Model to facilitate delivery of enterprise application functionality to wireless devices.
14 2012–2014 SRNS Information Technology Strategic Plan Procedures Processes & Processes Cyber Security Transparency Infrastructure IT FOCUS AREAS Analytics Knowledge Collaboration People DRIVERS BYOD/BYOC Enhanced Mobility BYOD/BYOC Mobility Enhanced Worker Ensure IT Vision and Strategy continues to align Ensure with customer expectations, and mission business requirements Enable SRS to have a common solution for delivering key office and collaboration capabilities to SRS workers which is utilized in the DOE and NSE community. Enables: • • time savings and worker Gain process efficiencies. and promotes Modernizes e•SRS processes document management of key site electronic documents. Enable transformation of application delivery and support, driven by: • • Facilitate conducting site business on “any any time.” device, anywhere, ACTION Business and Mission Driver Mid-Course Check & Correction and assessments Build upon ongoing reviews completed during FY12 and FY13, deliver a to plan; and formal assessment of actual progress IT is a technology to business mapping ensure to support e•SRS delivering the services required missions and business. Lotus from Complete Transition Complete the migration to new e-mail, collaboration and workflow technologies. to BYOD/BYOC Complete Transformation to Deliver the technologies, policies and procedures Own Device/Computer” initiatives. support “Bring Your Solutions Select Automated Workflow Select the set of solutions that support business focused initiatives through improvement process automation of key site business workflows. & Electronic Support Automated Process Document Improvements IT enables and supports Document Management and system improvements. process of Legacy Applications to Continue Transition New App Model Ecosystem IT continues to transition legacy applications (e.g., on managed desktops) for delivery to any device, TACS at any time. anywhere,
15 SRNS Information Technology Strategic Plan 2012–2014 Procedures Processes & Processes Cyber Security Transparency Infrastructure IT FOCUS AREAS Analytics Knowledge Collaboration People DRIVERS Improve and delivery economical, adaptable Improve telephone services. reliable ACTION Implement Voice Over IP Implement Voice innovative and to provide Over IP (VoIP) Enable Voice cost effective telephony alternatives.
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Technology Timeline
The various technology capabilities proposed in the SRNS-IT Technical Roadmap are listed in the following Technology Timeline, showing the anticipated progress and targeted deliverables for technology capabilities during the timeframe of 2012 to 2014. Primary capability areas and their expected advancements are:
Collaboration • Deliver video teleconferencing to the e•SRS worker desktop
• Implement the use of personal owned cell phones and desktops to replace Government owned equipment for selected workers
Worker Mobility • Upgrade site cell phone coverage to remote areas and within key site facilities
• Implement a standard tablet to collect data and retrieve working documents
• Permit the use of personal owned wireless devices (smart phones, tablets, laptops) in limited area locations
Network Infrastructure • Upgrade site network architecture and capacity to support Open network operations
• Implement Process Control Virtual Network connectivity
• Provide more Open network access to internal and external partners utilizing SRS backbone infrastructure
17 SRNS Information Technology Strategic Plan 2012–2014 2014 Expand Desktop VTC Implement use of personal owned cell phones and desktops to replace Gov’t owned equipment for select workers Establish social networking with SRNL & university research communities Reevaluate strategy and make adjustments Implement use of personal owned cell phones and desktops to Gov’t owned equipment replace for select workers Implement use of personal owned laptops in selected areas wireless 2013 Expand site VTC infrastructure to Expand site VTC infrastructure other locations Pilot VTC at the Desktop Reduce Limited Areas Implement use of cell / smart phones in limited areas Expand guest Wifi buildings and areas portals Implement research Implement on-site and off-site Cloud Computing Strategy to support e•SRS missions Offer desktop / VTC cloud services Implement pilot use of personal Gov’t owned devices to replace owned devices Revise workstation / cell phone subcontracts Implement expanded site coverage for cell / smart phones Expand use of tablets to collect data procedures & retrieve 2012 Implemented pilot on-site & off-site (VTC) video teleconferencing Implemented National Lambda SRNL / Rail network to promote collaboration research data university Implement / guest Wifi Prohibited Define Cloud Computing Strategy to offer SRS IT services to new site off-site entities & when to secure cloud computing services Redefine when Gov’t owned devices suitable for site workers ; and are when personal owned devices are acceptable. Implement Mobile Device Management Plan upgrade of site cell phone and within areas coverage to remote key facilities tablet to Implement use of standard procedures collect data & retrieve Plan use of personal cell phones and locations tablets in limited area SRNS TECHNOLOGY TIMELINE 2011 Limited infrastructure to enable Limited infrastructure on-site & off-site live video & data collaboration Began implementing SRSnet Wifi capability Prohibited No SRS Cloud Computing Strategy Limited use of personal cell phones & tablets; Primarily Gov’t owned devices locations used on-site in approved Site workers primarily use only Gov’t owned workstations, laptops, cell phones and office software Implemented Citrix (Remote access to SRS enterprise application) . Capability Area Collaboration Social Networking Cloud Computing Gov’t Owned Devices versus Personal Owned Devices Mobility Worker
18 2012–2014 SRNS Information Technology Strategic Plan 2014 Offer open networks to both internal & external partners utilizing existing backbone Over IP (VOIP) Implement Voice Select Automated Document Solution Workflow Document Implement Electronic Improvements Implement Data Analytics Tool Implement use of personal owned devices in limited areas Lotus Complete transition from Notes selected legacy Transition applications to New App Model Ecosystem 2013 Implement Process Control Virtual Control Implement Process Network Connectivity Plan further upgrades to open site networks based on demand Select Data Analytics Tool Identify site document & records system opportunities, document improvements process footprint Reduced limited area Implement use of Gov’t owned devices in selected limited wireless areas Implement OneNSSA solution Implement Identity Management Reduce Lotus Notes footprint & usage Deploy App Ecosystem 2012 Complete network architecture plan Complete network architecture network with 10G for Layer 3 routed open network links to support more access Implemented National Lambda Rail 10G Network Virtual Control Define Process Network Strategy document & records Analyze current site systems devices in Pilot use of wireless limited areas Plan strategy to allow use of personal owned devices Plan implementation of OneNNSA Solution Stack — deliver common based platform Define thin client platform and virtual desktop solution Select App ecosystem Select virtual desktop solution Plan Lotus Notes exit strategy SRNS TECHNOLOGY TIMELINE 2011 SRSnet the primary backbone – limited open network offering Layer 2 switch network with 1G links architecture systems diverse Multiple Most of SRNL & NNSA operations in Limited Areas Using Lotus notes and Microsoft office products Capability Area Network Infrastructure Knowledge Analytics Cyber Security E-mail & Officesuite software
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SRNS and IT leadership and partner CIOs share a common vision SRNS Leadership Team
“IT must provide the delivery of new generation services in support of SRNS goals for e•SRS growth, mission execution, workforce appeal and community engagement.”
— Dwayne Wilson, President, SRNS
“It is vital that we have high quality communications to support an increasingly mobile workforce.”
— Alice Doswell, ESS&H
“...need a vision of differentiation to support the e•SRS vision – must change from one solution fits all service model to delivering many solutions to different clients.”
— Beth Bilson, Support Services & Chief Business
“SRNL is dependent on having a more open environment along with effective usage of collaboration technologies to attract and retain the professional resources and partnerships required to accomplish the e•SRS missions.”
— Dave Eyler, SRNL
“IT needs to deliver solutions that enable the virtual worker using their device to have access to site information and systems anywhere, anytime, and easily participate in virtual meetings, such as, VTCs, visual presentations, etc.”
— Dennis Donati, NNSA Operations/Programs
“...leverage our new Enterprise System to achieve the full benefits of modernized processes for the site.”
— Jim Hanna, Corporate Services
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SRNS-IT Leadership
“SRNS-IT is committed to leveraging information technology to continue to stimulate the exchange and creation of applications and knowledge while fostering an open and collaborative environment.”
— Valerie Perez. CIO
“Providing appropriate technologies and infrastructure are key to enabling future site initiatives.”
— Susan Messick, Enterprise Operations
“Providing increasingly rapid, just-in-time access to the wealth of SRS information managed by IT will continue to be a focus to help facilitate the success of enterprise•SRS.”
— Janet Harrison, Enterprise Controls & Support Services
“IT must be recognized as a catalyst for delivering innovative and cost effective technical solution today that support e•SRS needs of tomorrow.”
— Jeff Krohn, Enterprise Applications & Innovation
“Sufficient technologies are commercially available to significantly advance SRNS facilities and infrastructure. Our challenge will be to implement these technologies within our regulatory environment.”
— Ivan Lewis, Process Control & Automation
“Additional delivery of secure IT mobility solutions and capabilities will be required to support the enterprise•SRS business model and the scope of its initiatives.”
— John Poe, Enterprise Cyber Security
“…maximizing delivery of business functionality via Enterprise level COTS is our focus; standardizing development tools, databases, and infrastructure will facilitate development of systems and functions that will be sustainable.”
— John Thomas, Enterprise Applications
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Partner CIOs
“It is important that new SRR and SRNS IT efforts be aligned to benefit the entire Savannah River Site.”
— Frank Racel, Savannah River Remediation
“The use of a standardized tablet for outside use would promote electronic capture of key document information in several of our work environments.”
— Pamela Livingston Spruill, Wackenhut Security Inc.
“Providing SRNL with a collaborative research environment is a key initiative for our future that makes it possible to work with other national laboratories, academia, and industry for developing and implementing innovative solutions for our national missions.”
— Mary Harris, Savannah River National Laboratory
“The site IT organizations need to have on-going collaboration to leverage our knowledge and solutions to reduce costs of operations, support the mobile worker, deliver efficient work processes, and provide innovative access to information.”
— Bobby Jones, Shaw Areva MOX Services
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Information Technology Strategic Background
As this plan was developed, IT brought forth goals established in the 2009– 2013 Strategic Initiatives Document, “Accelerating SRS Missions and Reducing Infrastructure through Innovative Computing and Communications”. Furthermore, to ensure that IT is in alignment with SRS planning, the DOE, National Nuclear Security Administration (NNSA), and e•SRS Strategic Plans were analyzed.
Considering these three plans jointly surfaces a common agenda:
• Maintain cost-effective measurement of the people, assets, and infrastructure which have been provided by the taxpayers of the country • Protect the environment and reduce radioactive waste • Enhance the national security and management of the nuclear weapons stockpiles and disposition of nuclear materials • Accelerate the deployment of nuclear and clean energy initiatives through public and private partnerships
Knowledge gained from these SRS plans and the status of previous IT strategic efforts is essential in the future planning of our workforce and technology resources. The IT goal is to be aligned with strategies established by our DOE and NNSA customers. Our initiatives and baseline resources must complement, support, and achieve the strategic goals of these primary customers.
Following is a brief summary of each of the SRS Strategic Plans that were reviewed and analyzed. When considered together, we were able to identify common IT Focus Areas,which are listed and defined. Next key strategic objectives and IT related statements identified in these plans were aligned to the common IT focus areas defined during the analysis process. When the three-year IT Roadmap initiatives were developed, each initiative was aligned to these IT Focus Areas to confirm linkage and support to the major plans.
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2012 IT Focus Areas
The following IT focus areas were identified when analyzing the DOE, NNSA and e•SRS objectives jointly from an IT perspective. People People are a critical part of the e•SRS mission and business. Increasingly, the work force at SRS is aging and retiring. Many of these individuals have developed business knowledge and expertise that will be lost unless new personnel are brought in, trained, and retained. Therefore, it is important to develop an environment that attracts professional talent and increases the workforce productivity.
Collaboration Collaboration is another catalyst to innovation and problem solving. Currently, collaboration tools available to site personnel are limited. SRNS-IT recognizes the need to vastly improve the ability of site professional workers to create flexible, collaborative environments that offer a wide variety of modern mechanisms.
Knowledge Analytics Knowledge drives understanding, but in a world of increasingly large data sets and competing priorities, information can be overlooked when analytical capabilities are overwhelmed. Improvements in analytics will drive SRNS’s ability to identify obstacles, opportunities and ways to cost-effectively utilize site resources.
Infrastructure Significant focus will continue on critical infrastructure in an effort to modernize capabilities across the site. New technology will enable a more mobile and connected workforce. Efforts to improve security while reducing costs associated with maintaining multiple networks will ensure that SRS’s ongoing investments in Infrastructure keep pace with site needs and target aging network and computing infrastructure segments for replacement or retirement.
Cyber Security Cyber Security is a critical element for e•SRS. e•SRS ability to protect its infrastructure, systems, and information is paramount to e•SRS mission success. e•SRS focus remains clear in various ongoing efforts to improve its overall security posture, its ability to identify and respond to security events, and its ability to protect information assets.
Transparency Keeping the public informed and aware of how their tax dollars are being invested is an important segment of the e•SRS mission process. SRNS-IT needs to provide the enterprise content management (ECM) tools required to effectively manage documents and records, thereby facilitating an efficient process for those responsible to determine whether certain information merits public disclosure.
Process & Procedure e•SRS operates some of the most complex equipment and facilities in the world. Without rigorous control & execution of processes and procedures, e•SRS couldn’t safely, securely and effectively perform its mission. SRNS-IT focus in this area extends to innovating the methods associated with the publication, delivery, interaction, and data collection required to support the processes & procedures at the site.
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An extensive review of these important position documents was performed in order to ensure that SRNS-IT resources and project initiatives are aligned with our customers’ strategic plans. Here is a brief review of each plan.
DOE 2012 Strategic Plan
A central focal point of the 2012 DOE Strategic Plan is for innovation to drive economic prosperity in an increasingly competitive world. SRS IT will enable this vision locally and support efforts made to lead the world in computers, communications, biotechnology, aerospace, and other technology industries. A significant share of SRNS-IT’s purpose is to facilitate the mission of DOE by supporting the major goals and objectives that DOE has established:
1. Catalyze the timely, material, and efficient transformation of the nation’s energy system and secure U.S. leadership in clean energy technologies 2. Maintain a vibrant U.S. effort in science and engineering as a cornerstone of our economic prosperity with clear leadership in strategic areas 3. Enhance nuclear security through defense, nonproliferation, and environmental efforts 4. Establish an operational and adaptable framework that combines the best wisdom of all Department stakeholders to maximize mission success
NNSA 2012 Strategic Plan
NNSA is committed to strengthening the Nation’s nuclear security as more focus is placed on enhancing global and national protections. This broad set of national security needs is addressed through enlisting the right people, tools, and information. Strategic objectives include preventing proliferation and nuclear terrorism, as well as sustaining a safe, secure, and effective nuclear arsenal. NNSA has developed goals to take their programs into the next decade and to prepare their facilities for several decades to come:
1. Reduce Nuclear Dangers 2. Manage the Nuclear Weapons Stockpile & Advance Nuclear Propulsion 3. Modernize the NNSA Infrastructure 4. Strengthen the Science, Technology, and Engineering Base 5. Drive an Integrated and Effective Enterprise
25 SRNS Information Technology Strategic Plan 2012–2014 Process & Process Procedures Transparency Security Infrastructure Analytics Knowledge Collaboration People DOE Strategic Plan Alignment to IT Focus Areas Plan Alignment to IT Focus DOE Strategic Establish an adaptable framework meant to solicit down barriers to information transfer, expertise, break shared create redundancy, learning rates, reduce increase and facilitate quality decision-making accountability, to balancing Develop governance principles relevant and dispute mission, risk, collaboration, transparency, development, while supporting research, resolution demonstration, and deployment (RDD&D) computing and of energy-efficient Advance the frontiers computational capacity to enable greater supercomputing for modeling and simulation conversation by Engage the public in national energy expanding the amount of information available through Internet social media tools and online portals Enable state-of-the-art and display tools, to reporting timely and accurate information supporting provide performance analysis and and project in-depth program review Manage cyber security in the context of risk, with tailored and a continually evolving & responsive protections vulnerabilities that adjusts to changing threats, program & needs Attract the best technical and a managerial expertise learning, interactive competitions, project-based through flexible, gaming, and social media. Retain a high quality, individual learning and through & diverse workforce development workforce strategic organizational
26 2012–2014 SRNS Information Technology Strategic Plan Process & Process Procedures Transparency Security Infrastructure Analytics Knowledge Collaboration People NNSA Strategic Plan Alignment to IT Focus Areas Plan Alignment to IT Focus NNSA Strategic Develop technologies and infrastructure to strengthen the to strengthen Develop technologies and infrastructure system over the next 25 years to international safeguards proliferation and track nuclear material to reduce secure risks and safe, secure Manage nuclear stockpile require tracking and transportation of nuclear warheads, reliable the components and special nuclear material across Enterprise Additional investments in science, technology, engineering, manufacturing, and information technology will sustain the capabilities that underpin infrastructure stockpile and national security missions. Modernize the that our to ensure information technology infrastructure information in secure, can access appropriate workforce and cost-effective manner reliable, and engineering Advance the science, technology, foundation of the NNSA mission. competencies that are is essential to managing and Specialized workforce Invest in a supporting the nuclear security program. to deal with evolving security needs. technical workforce the best and brightest scientists, Must attract and retain engineers and technicians. Partner with industry to advance computing platforms and information technology effective governance and business models to Use more cost savings and further operational effectiveness.realize management and oversight. Implement effective project the training to better equip and retain appropriate Provide Right skills in the right place at time. workforce. strategy that identifies recruitment Use comprehensive needs the expected workforce
27 SRNS Information Technology Strategic Plan 2012–2014
enterprise•SRS 2012 Strategic Plan
The enterprise•SRS Strategic Plan emphasizes SRS must pursue, in an accelerated mode, new and important national missions. Significant importance is placed on moving SRS site resources towards this new path of national service. The new strategic direction for SRS declares that the Savannah River National Lab “become the central hub as SRS expands into business segments that capitalize on historic SRS competencies and facilities.” In conjunction, SRNS-IT must position itself accordingly and function in an accelerated mode when called upon to evaluate and implement new technologies. SRNS-IT must support new site missions as well as research partnerships from an IT prospective that will include internal and external site business entities. The future focus of enterprise•SRS will follow these three business segments:
Environmental Stewardship Transform liabilities into assets at SRS. Reduce the environmental legacy of nuclear materials and radioactive waste in a way that utilizes technology. Provide innovative solutions to speed up and improve SRS processing. Leverage these solutions with other DOE and non-DOE locations and customers.
Clean Energy Accelerate the deployment of nuclear energy through public & private partnerships that solve critical challenges related to nuclear material storage, processing and disposition. Use SRS broader expertise to support regional energy sustainability while maintaining environmental health.
National Security Enhance national security by providing innovative, customized solutions to the challenges of global nuclear nonproliferation, nuclear detection, counter proliferation, deterrence and threat reduction. Achieve these intentions through the application of unique nuclear materials, technology and systems assets at SRS.
28 2012–2014 SRNS Information Technology Strategic Plan Process & Process Procedures Transparency Security Infrastructure Analytics Knowledge Collaboration People e•SRS Strategic Plan Alignment to IT Focus Areas Plan Alignment to IT Focus e•SRS Strategic Establish Center for Applied Nuclear Materials Process & Establish Center for Applied Nuclear Materials Process Engineering Research the Nuclear Develop Solutions to Close and Better Secure Fuel Cycle Dispositioning Accelerate Liquid High Level Waste Accelerate Deployment of Small Modular Reactors Deliver Disposition Paths for Nuclear Materials Leverage and Revitalize Site Assets (Facilities, People) to Solve National and Regional Issues Helium-3 Supply to Aid Nuclear Nonproliferation Increase Gas Emission Via Clean Alternative Reduce Greenhouse Projects Energy Develop and Deploy Next Generation Cleanup Technologies and Establish Advanced Center for Nuclear Forensics Attribution Tritium Infrastructure Implement Modifications to Expand Reach and Impact of National Center for Radioecology
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Attachment A — Accelerating SRS Missions and Reducing Infrastructure through Innovative Computing and Communications
Looking back to 2009, major portions of the Department of Energy (DOE) Environmental Management programs to reduce the site facility footprint and associated waste were concluding. Remaining site assets and operational areas needed to be repositioned in order to support future missions and new research partnerships that extend beyond the SRS boundaries. In recognition of this new direction, the Savannah River Nuclear Solutions (SRNS) Information Technology (IT) organization, working in conjunction with their DOE counterparts, began planning for these changes. The “Accelerating SRS Missions and Reducing Infrastructure through Innovative Computing and Communications” Strategic Initiative Document was developed to identify and prioritize key initiatives, (a listing of initiatives with current status follows), that would upgrade the site network and communications infrastructure. These efforts laid the groundwork to deliver key technologies that promoted improvements in worker productivity and collaboration amongst scientific, technical and engineering professionals on and off site. The three primary objectives as stated in this plan were:
Flexible Infrastructure This initiative reduces infrastructure required to maintain computing and communications in the future as the site footprint continues to shrink. Long-term, a flexible infrastructure positions SRS as a leader in the energy efficient computing technologies giving all the tenants greater capacity to accelerate missions while promoting collaboration with research partners and external customers beyond the SRS boundary for future missions. Sustainable Platform This initiative focuses on security of the platform, implementing cost effective systems and processes, while promoting collaboration both within SRS and with external stakeholders for both current and future missions. A sustainable and up to date technology platform is critical for attracting new missions to SRS, enabling SRNL with the computing power to compete and collaborate with other national laboratories and attract and maintain a younger workforce. Knowledge Management This initiative focuses on promoting the capture and sharing of knowledge across SRS and the DOE complex through enhanced document control, the development of an enterprise content management system and a knowledge resource management capability. SRS is a unique environment with processes and systems that exist at very few places in the world. A robust system for collecting, maintaining, and sharing information is essential for preservation. There is a near-term need to convert all of SRS knowledge into a recoverable future form to preserve scientific, environmental, engineering, and nuclear operational knowledge for the future.
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Current Status of 2009 IT Strategic Initiatives
Shown is a list of the 2009 Strategic Initiatives and their current status.
Note: The 15 initiatives with a gray background were identified as the high priority (above the line) in the 2009 IT Strategic Initiatives Document. Key: D: Done; C: Canceled; R: Rolling forward into Current Strategy
Current Initiative 2009 IT Key Objectives Status Implement Next Generation Network Next Generation Network R Sustainable Platform Connect to South Carolina Light Rail D Sustainable Platform (LAMBDA Rail) Establish strategies, designs, and schedules to replace current telephone R Sustainable Platform system infrastructure Demonstrate and prototype VOIP for D Sustainable Platform significant user group Replace the telephone infrastructure with VOIP and move toward a unified R Sustainable Platform communications environment Integrate Video Infrastructure and multi- R Sustainable Platform media content services Establish next generation video and audio R Sustainable Platform Green Computing Establish SRS Green Computing Center R Sustainable Platform Establish a Backup Vault Type Room D Sustainable Platform Establish wireless infrastructure Establish WI-Max wide area infrastructure R Flexible Infrastructure Enhance GPS tracking of Remote Workers R Flexible Infrastructure
Improve Cellular Coverage and improve R-partial Flexible Infrastructure commercial service quality and options complete
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Current Initiative 2009 IT Key Objectives Status SRNL Computing Establish HPC Green Computing POD R-SRNL waiting Sustainable Platform funding Establish the SRNL EM User Facility R Knowledge Resource Mgt Enhance Remote Access Capability D Flexible Infrastructure Ensure Vital Records Availability R Knowledge Resource Mgt Implement a Security Operations Center D Knowledge Resource Mgt Expand and Integrate C & A Process D Knowledge Resource Mgt Initiate Cloud Computing for Enhanced R Flexible Infrastructure Collaboration Establish Wi-Fi local area infrastructure R Flexible Infrastructure Acquire and Baseline ProRad Source Code D Sustainable Platform Replatform Image Expansion R Flexible Infrastructure Upgrade Radio Trunking System C Sustainable Platform Implement Centralized Monitoring for D Sustainable Platform Classified Systems Establish Open Internet Access From SRS D Flexible Infrastructure Desktops Next Generation IVIS R Sustainable Platform Implement Sametime Advanced for the R Sustainable Platform entire Site Improve Workforce Flexibility R Flexible Infrastructure Optimize Number of End Users R Flexible Infrastructure Communications Devices Enhance Paging System Capabilities C Flexible Infrastructure Develop Strategy to Distribute Content R Knowledge Resource Mgt Without Regard to Device Type or Connectivity Type Implement Improved IT Operations Center D Flexible Infrastructure Tools Forensics and Incident Handling Capability D Knowledge Resource Mgt Cyber Security Technical Lab Analysis D Sustainable Platform
32 2012–2014 SRNS Information Technology Strategic Plan
Electronic Distribution and R Knowledge Resource Mgt Acknowledgement Electronic Vendor Documents D Knowledge Resource Mgt Implemented Enterprise Content R Knowledge Resource Mgt Management (ECM) System Make SRNL the DOE-EM Knowledge C - no sponsor Knowledge Resource Mgt Repository & funds Convert 45,000 Boxes of Hardcopy Site D Knowledge Resource Mgt Records to Electronic Media by Scanning into Electronic Storage Media
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Attachment B — Recent Accomplishments
The following are some key projects accomplished in the past 18 months that are linked to Accelerating SRS Missions and Reducing Infrastructure through Innovative Computing and Communications, and other project accomplishments that were achieved and supported operational process efficiencies and increase worker productivity.
• Infrastructure upgrades to the site network circuitry which included new fiber, switches and firewalls to support video teleconferencing (VTC) and collaboration initiatives in selected site conference rooms and offices with on-site and off-site participants.
• Implemented Voice Over IP (VOIP) capability in the SRNS Benefits Office, the DOE Help- Desk, the SRNS Help-Desk, and the on-site Verizon support office.
• Completed the investigation and preliminary testing of collaboration technologies and security requirements to enable video conferencing in selected site locations that will further enhance worker productivity and reduce operating costs.
• Implemented a Single Sign-on process that modernized and simplified the sign-on process and saved site worker time to access enterprise level desktop applications.
• Implemented robust remote access technology to enable workers to use their home personal computers to access site desktop and enterprise applications. This capability facilitates site workers in timely accomplishment of their work assignments, and to communicate with and monitor on-going operations.
• Implemented of the National Lambda Rail 10 Gigabyte Network to enable the Science, Technology and Engineering professionals of Savannah River National Labs (SRNL). This implementation supports SRNL’s collaboration and exchange of research data with fellow professionals at the DOE national labs, various energy industries, and the national universities and colleges. This 10GB circuitry also has connectivity to the South Carolina Light Rail, Internet 2, and provides an alternative route for site Internet connectivity.
• Addition of “Sametime” feature to the Lotus Notes E-mail platform to provide instant messaging and worker presence information to facilitate worker communications and collaboration.
• Sizeable footprints of paper records and associated equipment were eliminated with an increase use and availability of electronic records that will provide an ongoing reduction in document control and records management process costs.
• SRNL acquired a Portable On-Demand (POD) computing shell for their Green Computing effort.
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• Infrastructure upgrades occurred for selected SRNL conference rooms to facilitate VTC and collaboration partnerships.
• SRNS-IT moved the classified vault computing operations from an obsolete A-area basement facility to a secure and enhanced location in the Central Computing Facility.
• Implemented improved cyber security monitoring capability to identify, analyze and investigate network and data threats.
• Tritium Automate Reservoir Management System (ARMS) upgrade project milestones were completed ahead of schedule and provided improvements to the entrance and exit security flow process for Tritium operating facilities.
• SRNS-IT implemented wireless technology in the Tritium production limited areas that delivered enhanced worker safety and productivity.
• Implementation of the Business Process Modernization Project (BPMP), replaced technical and functional obsolete legacy finance and supply chain applications with current commercial available software solutions. This significantly improved the process in the acquisition, receiving, payment and management of vendor product and services required to support the site operations and missions.
• Eliminated the IBM mainframes and associated peripherals footprint.
• SRNS-Document Control implemented an electronic vendor document processing workflow in the Document Control Register (DCR) System. This process provided a substantial reduction in time for SRNS or SRNS’s designated design agency to review, approve, and return supplier documents (drawings, specifications, plans, manuals, quality control documents, etc), helping to reduce project costs and schedule delays.
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