Snapshot of American in Charlotte

01 Airport 03 Operations

New routes Bangor, Maine Erie, Pennsylvania Champaign-Urbana, Illinois Munich, Germany George Town, Bahamas Santo Domingo, Dominican ican Se er rvi Ithaca, New York Republic m ce New Haven, Connecticut Traverse City, Michigan A * Rapid City, South Dakota American operates out of Concourses A ,B, C, D and E at American 90% Charlotte-Douglas International Airport (CLT). of all traffic E38 E35 carried nearly E36 E33 at CLT E34 E31 E32 E30 E29 42 million E27 E28 Concourse E passengers E26 E25 A27 A25 A23 A21 E24 E23 A29 E22 E21 E20 through CLT *including American Eagle flights A28 E10 E12 E14 E16 A26 A24 A22 E18 E8 E19 in 2018. E6 E11 E13 E15 E17 E4 E9 E7 E5

Concourse E3 A E2 E1 04 People A9 A7 A5 A3 A1 D4 D6 D8 D10 A11 D12 A13 A12 A10 A8 A6 A4 A2 D13 D1 D2 D3 D5 D7 D9 D11 B1 American employs B2 Concourse B3 B4 C3 C2 D more than 12,100 C5 C4 C7 colleagues at CLT. B5 Concourse B6 B B7 C6 B8 C9 Concourse Flight Attendants: 2,770 C11 C C8 Pilots: 1,535 B9

B10 C13 Fleet Service: 1,670 B11 C10 B12 B13 C15 C12 Maintenance: 1,235 B15 B14 B16 C17 C14 C19 C18 C16 Passenger Service: 735 Management and Support Staff: 590 Admirals Club Rebooking Center Wholly Owned Carriers: 3,615 Flight Check-In USO International Arrivals 05 Network 02 Premium Services CLT offers682 daily flights that serve 149 destinations in 25 countries. Admirals Club Amenities Between Gates B3 Complimentary Wi-Fi Canada Europe and B5; Intersection Food for purchase Conference Rooms Caribbean Mexico of Concourses C ConciergeKey Cadillac Ramp Transfer Central America United States and D

06 History

1948 1989 1990 2002 2013 2019

Piedmont Airlines starts Piedmont merges USAir establishes a US Airways Express begins US Airways merges with American launches new operations in Charlotte. with USAir. hangar/maintenance service out of a new American Airlines. CLT year round service to CLT becomes a USAir hub. base at CLT. 95,000-square-foot facility. becomes American’s Munich, Germany. second-largest hub. Snapshot of American in Charlotte

07 Community 08 Fast Fact

American supports a variety of community and civic programs in Charlotte, including: CLT is the sixth-busiest airport in the country based on aircraft movement and serves as an American hub and East Coast connector. It is the most cost-competitive airport in North America.

09 American is Good for North Carolina

• American employs more than 14,600 people in North Carolina and nearly 130,000 companywide. • American operates 807 daily departures from nine cities in North Carolina, providing access to 149 destinations around the world. • As the world’s largest airline, American operates an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American is a founding member of the oneworld® alliance, whose members serve more than 1,000 destinations with about 14,250 daily flights to more than 150 countries.

Piedmont Triad International Airport (GSO) Cary Daily Departures: 26

Winston-Salem Raleigh-Durham International Airport (RDU) Daily Departures: 50

Asheville Regional Airport (AVL) Daily Departures: 9 Pitt-Greenville Airport (PGV) Daily Departures: 4

Charlotte Douglas International Airport (CLT) New Bern Airport (EWN) Daily Departures: 682 Daily Departures: 5

Jacksonville Airport (OAJ) Daily Departures: 7

Fayetteville Regional Airport (FAY) Wilmington International Airport (ILM) Daily Departures: 6 Daily Departures: 18

Pilot base Flight attendant Flight training Maintenance base Call center crew base center

Updated 11/2019