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To View Asset Public Transport Safety Victoria Annual Safety Review 2008 www.ptsv.vic.gov.au 2007-08 performance outcomes 2007-08 performance outcomes In 2007-08 PTSV set out to achieve a project-based program of work consisting of five key outcome areas. These key areas are: > effective regulatory intervention > improved systems and governance > solve problems through proactive and reactive risk-based approach > promote and deliver targeted communication and education > create a work environment that attracts, develops and retains highly skilled and motivated people. Some of the highlights resulting from these outcomes include: > PTSV’s accreditation of all commercial AROs to the Rail Safety Act 2006 (RSA) by 30 June 2008, as stated in legislation. > Exceeding all of PTSV’s performance targets for 2007-08. > Successful implementation of 76 percent of the project deliverables. > Contributing to the Department of Transport’s Public Transport Division’s review of the current bus regulatory framework, which resulted in a discussion paper being distributed for comment and the draft bus safety bill. PTSV accredited all commercial > Contributing to the National Reform Agenda, particularly AROs to the Rail Safety Act 2006 development of the National Guideline for Accreditation and the National Compliance and Enforcement Policy for Rail Safety. by 30 June 2008. > All operations staff using the Transport Safety Accreditation and Audit Reporting System. > Comprehensive review of PTSV’s policy and procedure management system. > Establishing a brand for PTSV through the implementation of the separate PTSV website, uniforms for field officers, regular stakeholder communications through newsletters and email alerts. > Continuing the Transport Safety Officer training and including sharing experiences with other state rail safety regulators. 1 Contents 2007-08 performance outcomes 1 Director’s foreword 4 Our vision and mandate 6 Corporate overview 8 Rail 16 Bus 26 Enhancing performance 34 Outlook 36 Appendices 40 Appendix 1 – Progress against 2007-08 outlook 42 Appendix 2 – Heavy rail safety statistics 43 Appendix 3 – Tram safety statistics 44 Appendix 4 – Bus safety statistics 45 Appendix 5 – Significant train/tram/bus incidents 46 Appendix 6 – Output performance measures 47 Appendix 7 – Freedom of Information 47 Appendix 8 – Complaints and enquiries 48 Appendix 9 – Analysis of PTSV’s website 48 Appendix 10 – Risk attestation 48 Acronyms ARO Accredited Rail Operator ASR Annual Safety Review ARA Australasian Railway Association ADRs Australian Design Rules APTG Australian Public Transport Group CFF Contributing Factors Framework DCQP Data Collection Quality Project DOT Department of Transport DOTARS Department of Transport and Regional Services ERS Electronic Reporting System ITSRR Independent Transport Safety and Reliability Regulator LBT Licensed Bus Tester MMS Maintenance Management System MORT Management Oversight and Risk Tree NTC National Transport Commission PTSV Public Transport Safety Victoria RISSB Rail Industry Safety and Standards Board RRM Rail Resource Management RSA Rail Safety Act 2006 RSCP Rail Safety Compliance Program RSRP Rail Safety Regulators’ Panel RTBU Rail Tram and Bus Union SIA Safety interface agreements SMS Safety Management System SPAD Signals passed at danger TSO Transport Safety Officer 3 Director’s foreword Director’s foreword PTSV has been Victoria’s independent public transport safety regulator for two years now, in which time a great deal has been achieved. The commercial rail operators have been reaccredited following a transition period and PTSV undertook a careful and considered approach to reaccreditation to ensure the operators were embracing the new legislation. I am very pleased to say they have delivered. This process continues for the tourist and heritage operators who have until July 2009 to fully embrace the new legislation. Progress to date is encouraging. Going forward into 2009, after consultation with the industry, PTSV will introduce a new way of carrying out its compliance inspections and audits. In doing that we will use what we have learned from the reaccreditation process and our understanding of safety risk to profile what we focus on within the accredited From a safety regulatory operators. PTSV is also taking an active role in the metropolitan refranchising process to ensure Victoria achieves the best safety perspective, Victorians can be outcomes it can from the process. I am also looking forward to seeing the benefits of the Victorian operators’ efforts in confident PTSV has in place implementing the National Contributing Factors Framework in modern regulatory processes 2009 as part of their investigation processes. We are now also a step closer to having a new Bus Safety Act that that reflect the contemporary will provide the industry and PTSV with modern, risk-based safety legislation. As I said in last year’s review, the bus industry has a very rail safety legislation put in good safety record but we cannot afford to stand still, particularly given the growth in patronage over the past two years. Even while place by the State Government. we await to see the final shape of the new legislation, progress is being made on improving systems, including work on Licensed Bus Testers and the new Bus Operator Help Kit highlighted in this review. Patronage on Victoria’s public transport system continues to record double digit growth with over 30 percent growth over the last three years. From a safety regulatory perspective, Victorians can be confident PTSV has in place modern regulatory processes that reflect the contemporary rail safety legislation put in place by the State Government. PTSV’s staff continue to do their jobs with dedication and commitment and I would like to thank them for routinely exceeding expectations. Once the bus safety legislation is in place this will complete the safety legislative reform for Victoria’s public transport system. PTSV looks forward to building on the successes to date and, where required, holding the Victorian accredited operators to account in continuing to improve safety performance. Alan Osborne Director, Public Transport Safety 5 Vision To be a respected transport safety regulator who is proactive and risk based. Mandate To continuously improve the safety of public transport in Victoria. Our vision and mandate We will achieve this through: > effective regulatory > promoting and intervention delivering timely > improving systems targeted and governance communication > solving problems through > a collaborative proactive and reactive workplace culture risk management 7 Corporate overview Governance The Director, Public Transport Safety was established by the Transport Act 1983 to regulate the safety of train, tram and bus operations in Victoria. More specific legislation is now in place for railway safety (Rail Safety Act 2006), while bus safety is regulated under the Public Transport Competition Act 1995. New bus safety legislation is being developed that is likely to be similar to the rail safety legislation. The Director, Public Transport Safety reports to the Minister for Public Transport. PTSV is administratively linked to the newly established Department of Transport (DOT) and utilises its IT, financial and human resources. PTSV’s decisions and determinations are independent of the DOT and further measures are being put in place to ensure this independence is continuously assured. Did you know? > Victoria’s rail (train and tram) is Australia’s second largest > Rail patronage within Victoria grew 13.2% in 2007-08 – up from 187,440,000 to 212,209,000 > There are approximately 7,502 buses in Victoria > An average of 7,500 annual bus inspections are conducted every year in Victoria by Licensed Bus Testers 9 Background Rail industry Victoria’s rail (tram and train) network is Australia’s second largest, comprising 23 commercial and 19 tourist and heritage accredited operators. These commercial operators provide passenger (metropolitan and regional) and freight rail services. Operators can be accredited as rolling stock operators and/or rail infrastructure managers. The franchises currently held by Connex and Yarra Trams are being re-tendered in 2008-09. PTSV will act as an adviser to ensure safety is considered throughout the refranchising process. PTSV will assess the successful franchisees for their competency and capacity with regard to rail safety. Bus industry Victoria’s bus industry consists of 1,508 accredited bus operators; 907 of whom offer school, route, and tour and charter services. A proportion of these commercial accredited operators hold contracts with either the DOT or the Department of Education and Early Childhood Development. The remaining 601 accredited operators are non-commercial operators. These operators provide private, courtesy and hire and drive services. There are approximately 7,502 buses in Victoria. A review of the existing bus safety legislation (the Public Transport Competition Act 1995) is currently underway to ensure bus safety regulation in Victoria more closely reflects the State Government’s policy directions. It is anticipated the revised bus legislation will give PTSV similar compliance, enforcement and education powers to those used in the rail industry. Role of PTSV PTSV’s purpose is to facilitate and promote the highest standards of public transport safety by creating a framework within which industry effectively manages risk. PTSV achieves this through the safety accreditation of rail and bus operators, and monitoring
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