For more information, contact us through our website at www.alabam- assa.org or Brent Fields at 205-685- 0244 or [email protected]. Arizona azselfstorage.com We have upped the value and changed things around this year for the Arizona Self-Storage Conference and Trade Show: a great new location, more speakers, more topics, experts from beyond our self storage world who will challenge the way you do business, as well as industry favorites with insight on topics vital to your interests. We will help you get more from your store with an impressive line up of experts, thanks to the generous Alabama support of our sponsors, without alabamassa.org whom AZSA could not bring you this Greetings from the board of direc- your contribution to our treasurer, incredible event May 13–15. Thank tors of the Alabama Self Storage Keith Vaughan, at 150 Government you to our Title Sponsor, Deans and Association. As spring is upon us, Street, Mobile, AL 36602. Homer Insurance; our Major Spon- we hope that business is “blooming” sors, BNC National Bank, Chateau As we continue to grow as an orga- for everyone associated with the self Products, MiniCo Insurance Agency nization we would like to remind storage industry in Alabama. and U-Haul International; and our everyone that we covet your input. Promotional Sponsor, the Mini- We had a great turnout at our annual We always look to our members Storage Messenger. winter conference and trade show. A to give us new ideas and to make complete update will be in the next recommendations and suggestions After a day on the Legacy Golf Course edition of the SSA Globe magazine. on how we can better assist and serve for AZSA’s annual golf tournament Our next event will be the annual you. If you do have any comments, and lunch on May 13, join us May spring luncheon, which will be held ideas, or suggestions please send 14–15 at the Wild Horse Pass Hotel at the end of May. Our website will be them to Brent Fields at brent.fields@ and Casino in Chandler, Arizona. updated soon with information and docupak.com. Your suggestions and The conference kicks off on Tuesday registration details. comments will go directly to the morning with real estate appraiser Our new lien law bill continues to association board of directors for Chris Sonne. Chris has done many work its way through the political consideration. of AZSA’s market studies in the past process. We encourage you to If you have not joined the Alabama and rejoins us this year to present continue to write and call your repre- Self Storage Association we want the results and his analysis of the sentative and senator who represent you as a member of our team. Join current Arizona market study, based the district that your facility is located today and take advantage of all of on AZSA members’ survey responses. in. We have some form letters and the wonderful benefits for all of If you have not yet provided input, bullet points for discussion located our members. Some of those bene- please go on the website to take the on our website. Studies have shown fits include affordable member- survey at www.azselfstorage.org. As that grassroots efforts such as this are ship, advocacy and keeping an an expert on self storage as a special- extremely effective in the legislative ear to the ground in Montgomery, ized asset class, Chris specializes on process. If you have not donated to news and information, education the economics of self storage: data, our effort you can still do so. We will programs, networking and infor- research, market reports, feasibility, continue to accept donations to our mative meetings, communications valuation and consultation. Chris will lobbying effort until our bill is passed and publications, national associa- analyze our market data to identify as is and signed into law by Governor tion relationship and much more. rental rate and occupancy trends, Bentley. Donate online by visiting Join us today as membership in this operating cost and other pertinent www.alabamassa.org, or you can mail organization can make a difference. See Across the Country, page 44

MARCH 2013 SSA GLOBE PAGE ­43 Across the Country, from page 43 On the second day of AZSA’s confer- ence and trade show, we will spice up factors to help you determine the the mix with expertise from beyond value of your business and set the our industry. Kirk Matson of Partners price of your goods and services. in Leadership will be our keynote Want to increase demand, occu- speaker. Partners in Leadership has pancy and income? Come hear authored three New York Times These Self Storage another industry favorite, Anne bestselling books, including The Oz Associations are Affiliated Ballard of Universal Management Principle: Getting Results Through with the SSA Company. Anne will stir things up Individual and Organizational Alabama with marketing strategies and opera- Accountability. In 50+ countries Arizona tional tactics that will make you want for more than two decades, Kirk’s Arkansas to tip your hat to The Hat Lady, as company has assisted thousands California she walks you through the steps to of businesses, including Microsoft, KBHome, Pfizer, McDonald’s, Time Colorado prepare your facility for customers, Warner, Red Robin, Alcoa, Nestle, Connecticut market effectively, generate more on-site visits and rent more units. Hard Rock Café, Best Buy, Ping, Florida Hormel, ADP, AstraZeneca, Cisco Real estate details are next with Georgia and many others. Kirk will share Ben Vestal, president of The Argus Idaho how greater accountability increases Self Storage Sales Network, and Bill revenue and profitability, reduces Illinois Alter of Rein & Grossohoeme and costs, and enables you to successfully Indiana an AZSA board member. Ben, with implement business initiatives. Kansas over $100 million in commercial real Louisiana estate brokerage transactions under We will round out the training Maine his belt, will discuss real estate and program with one of Arizona’s favor- Maryland investment trends in the self storage ites: Richard Marmor, Esq., founding industry. Bill will bring it all closer to member of AZSA, member of the Massachusetts board of directors, and chairman Michigan home by focusing on the Arizona self storage real estate market, which has of AZSA’s Legal and Legislative Mississippi been his focus for more than 25 years. Committee. Richard will share a Nevada Working with Denise Nunez, Bill condensed version of Arizona Lien New Jersey recently closed his 110th self storage and Auction Procedures, A to Z. He North Carolina sale. Bill is a founding member of may have to skip a consonant or two, North Dakota AZSA and a past recipient of the but Richard will address matters of Ohio association’s Pioneer Award. pressing concern to self storage oper- ators statewide. Oklahoma Back to the Arizona market, AZSA Oregon presents Jim Rounds, senior vice Wrapping up the training portion over lunch, AZSA conference Pennsylvania president and senior economist with attendees are in for a special treat. South Carolina Elliott D. Pollack and Company, one of Arizona’s premier providers of With thoughts on tomorrow’s market Tennessee economic and real estate consulting and yesterday’s foundation, we’ll Utah services. Jim will share insight on the bring you some good out of today Vermont Arizona economy and self storage as with self storage’s own “super hero,” Virginia a real estate class. Hardy Good. Founder of MiniCo, developer of the first self storage Washington State Capping off the first day of the facility in Hong Kong, and captain Wisconsin conference will be U-Haul’s Joe of one incredible yacht now that he ___ Shoen, president, chairman of the refers to himself as “semi-retired,” board, and chief executive officer Canada Hardy will encourage, teach and lead of Amerco, the holding company Federation of European us with his insight and experience. of U-Haul International, and son of Self Storage Associations Oh, and he will probably put a smile U-Haul founder Leonard Shoen. Joe on your face. Rental Storage Assoc. of Japan will share with us his view of the state Japan SSA of the self storage industry and join After lunch, the AZSA trade show Latin America SSA us at the kick-off reception and trade will host over 50 of the best industry SSA of Australasia show preview. vendors and service providers, eager to show you the latest technology,

PAGE 44­ SSA GLOBE MARCH 2013 products and developments in the our Fall Annual Conference will now ciation. Opportunities to become self storage industry. A silent auction be known as the West Coast Self more involved include committee will be held to benefit Kure It Cancer Storage Owners Conference. The participation, hosting an ambassador Research. speakers and content at this event meeting, working on our legislative Roundtables will cover a wide variety will be geared for owners and upper initiatives and much more. of current topics for owners, opera- level decision makers. The California The CSSA is always open to feedback, tors and managers, as you learn from Self Storage Association welcomes ideas and suggestions. Please do one another while discussing specific, you to experience the World Famous not hesitate to contact our office to industry-related issues. Napa Valley. This year’s venue, The learn more about our industry and/ Westin Verasa, is situated in walking And don’t forget our new venue: or organization. Call us anytime at distance from the Napa Valley Wine 949-783-4130, or visit our website: Wild Horse Pass, a Las Vegas-style Train, Oxbow Public Market and hotel and casino with comfortably www.californiaselfstorage.org. Thank the amazing scenery and vast array you for your continued support. appointed rooms (at a special AZSA of wineries which have made Napa rate of $109 per night), swimming Valley world famous. The venue is pool, nightclub, four lounges, eight less than an hour from the San Fran- Colorado restaurants, including Shula’s Steak- cisco, Sacramento, Oakland or San coloradossa.com house, and a 100,000 square foot Jose airports. Airport shuttle service casino. is available. Please contact the hotel The COSSA board, with help from To register for this year’s event, directly for transportation questions; a committee of volunteers, is please visit www.azselfstorage.org, or the hotel’s website has all of the trans- working on a package of operational contact Anne Mari DeCoster, AZSA portation information you will need. self storage forms, including an updated lease, to be made available executive director, at azsahq@gmail. Detailed information on speakers, com, 602-374-7184, PO Box 44031, to members during the first quarter content and sponsors is available on of 2013. Phoenix, AZ 85064. our website. A brief outline of our event schedule is included below. An We’re also planning a great spring outline of our agenda is as follows: meeting on May 15 at a great new Arkansas venue, the Inverness Conference arssa.org Wednesday, May 1: CSSA Kickoff/ Center in Englewood. We’ll have lots Welcome Reception 4:30 PM – 6:30 more room to explore new ideas and We are planning at least one meeting PM in each of the districts our board some great speakers. Be sure to hold members represent across the state. Thursday, May 2: Full day of content; that date, and we’ll get back to you We will be planning those dates meals and networking time included with program details as the agenda after the first of the year and setting Friday, May 3: Morning networking is finalized. Don’t miss it. those dates as soon as we can. If you breakfast; closing remarks; great The association is growing at a brisk would like to be our local host please opportunity to book time with pace with the addition of many new contact Lisa at the ASSA offices as members/clients. Friday is an excel- members in 2012. We’d love to have soon as possible. We would like to lent day to book a wine train trip, you join COSSA if you’re not already give the local owners a chance to take a balloon ride or shop and wine a member. Just visit coloradossa.com, socialize with one another to help taste in Napa. or email [email protected]. foster friendships between owners Register on our website today for only and managers. $125: www.californiaselfstorage.org. Connecticut Please note that the dates of the The CSSA plans to offer some different ctssa.org 2013 expo and general meeting have events in 2013. All of our events are changed to August 28–29. It will still now up on our website calendar. Be The Connecticut Self Storage Asso- be located at the Embassy Suites sure to review our schedule or you ciation (CTSSA) is actively involved Hotel in Rogers, Arkansas. If you could miss out on one of our Owners in lobbying on behalf of its members would like more information, please Summits, networking receptions or and the Connecticut self storage contact the ASSA office. education events. All of our events industry. Our 2013 Legislative offer high quality content and excel- Session began on January 9 and ends lent networking opportunities. early June for what is considered our California “long” session but it goes by fast. Our californiaselfstorage.org Do you want to be more involved? goal is to once again pursue changes Contact our office today to learn Due to phenomenal growth and to the lien laws which would give about other industry events in Cali- facility owners the latitude to use member feedback, the Northern fornia or to learn about how you can California Owners Symposium and become more active within the asso- See Across the Country, page 46

MARCH 2013 SSA GLOBE PAGE ­45 Across the Country, from page 45 Florida electronic notices, verified mail, and floridassa.org Web-based advertising. We came The FSSA conference has a new close to getting some of this passed in keynote speaker. Christian Sonne Annotated 2012 and are optimistic that we will is the executive managing director have success this year. of the Self Storage Industry Group State Please support our legislative efforts. of Cushman & Wakefield, which Join CTSSA if you are not already a offers facility valuations, industry Lien Laws member (www.ctssa.org). Make a analyses and investor surveys. Prior financial contribution to our Legis- to joining C&W, Chris was a real California • Colorado • Florida lative Fund to help defray lobbying estate appraiser serving financial Georgia • Illinois • Indiana costs (CTSSA, 17 Rivendell Road, institutions, government agencies, Louisiana • Maryland Marlborough CT 06447). Be part of industrial and commercial firms, Massachusetts • Michigan any grassroots call-to-action (send the legal profession, and the devel- Missouri • New Jersey your email address to ctssa@ctssa. opment industry. He has been a New York • North Carolina org). featured speaker at many self storage conferences and is author of the “Self Ohio • Pennsylvania CTSSA members enjoy educational Storage Economics and Appraisal” South Carolina • Tennessee meetings and networking luncheons, seminar sponsored by The Appraisal Utah • Virginia • Washington quarterly newsletter, member discus- Institute. Wisconsin sion forums, library of documents, Additional states coming… website, subscription to Self Storage Book your suites now before they run watch the website! Now and additional benefits from out of room and join us March 20–22 SSA including a subscription to the for the annual FSSA Educational The Lien Laws are broken down by Conference and Expo at the Embassy section with a Conclusion, Lien Sale SSA Globe. Suites Orlando – Lake Buena Vista Checklist and Notice of Lien Letter CTSSA members are invited to South, 4955 Kyngs Heath Road, Extensive comments provided attend the Northeast Self Storage Kissimmee, Florida 34746; (407) by the Self Storage Tradeshow, which is being held June 597-4000. Reserve your suite early. Legal Network attorneys, 5–6 at the Westford Regency Inn D. Carlos Kaslow and Scott Zucker FSSA group rates are just $129/night and Conference Center in Westford, for a suite (group code FSS). Visit this Massachusetts. CTSSA members website to reserve today: http://bit.ly/ attend at the MASSA member rate. P118Mx. Registration is open at www.ctssa.org or www.maselfstorage.org. The FSSA reached and surpassed its 1,000-member mark and gave If you are a facility owner in away $1,000! To celebrate we gave Connecticut, remember that a the 1,000th member $1,000 worth strong membership results in a more of FSSA product credits. And the commanding presence at the state winner is (drum roll please): Devcon capitol. If you aren’t a member, join Security, LLC (security alarms, today so your voice is heard at the cameras and surveillance equipment). Connecticut legislature. The CTSSA Congratulations to Devcon and thank membership application is online you to all 1,025 FSSA members. at www.ctssa.org, or call the office Order your copies today at 860-228-3624 and we’ll mail an Florida is back in the ring for the application to you. 2013 legislative year to continue to www.selfstorage.org modernize the outdated lien laws. If you would like to be added to the Member price - $25 each Already in 2012, Florida Gov. Rick CTSSA legislative mailing list, or if Affiliate Members: $30 Scott signed into law some major you are interested in advertising on Not-Yet-Members: $35 updates to the 33-year-old Self- our website or in the CTSSA news- Service Storage Act, capping a two- letter, Insights, send your request and-a-half year (so far) effort by the and contact information including Bulk order pricing available. national Self Storage Association email address to CTSSA, 17 Rivendell For more details, (SSA) and the Florida Self Storage Road, Marlborough, CT 06447-1260; call the SSA Association (FSSA) to improve the 860-228-3624; 860-228-1337 fax; or 703.575.8000 regulations that govern the lien email [email protected]. process in the Sunshine State. For

PAGE 46­ SSA GLOBE MARCH 2013 more information and to order the are from 11:30 a.m. to 2:00 p.m. basketball. Upon graduating from new publication, visit the FSSA Please RSVP to Executive Director Georgia Tech, he joined Reeves online store under “Products” at Chuck Manley via email at gassa. Contracting and, eventually, took www.floridassa.org. [email protected], call 678-764-2006, over the company from the founder, The Florida Self Storage Association or fax 678-264-0968. Membership his father, and has grown it to be a is a not for profit group of Florida self dues are $250 per calendar year leader in the industry. In 1992, Dean storage owners, operators, manage- (January – December). Join the was a founder of Gwinnett National ment personnel and vendors with a GASSA today. Bank and served as chairman of its common goal. Membership has its Our March 12 luncheon will feature Loan Committee. He also volunteers benefits. If you have any questions, keynote speaker Dean Reeves, CEO/ as a driver for the American Cancer comments or suggestions, please owner of the Reeves Contracting Society Road to Recovery Program, contact Executive Director Robert Company. His presentation is titled: taking patients for their cancer Bret at (877) 222-9441; rbret@flori- “I Went to the Kentucky Derby with treatments. dassa.org. Visit our website at www. Mucho Macho Man.” He will focus In 2009, Dean and his wife Patti floridassa.org. on how he got into horse racing, an formed Reeves Thoroughbred Racing overview of the horse racing industry, and, like many other owners in the horse racing legislation in Georgia horse racing business, they aspired Georgia and, of course, Mucho Macho Man. to one day have a starter in the gassa.org Dean became interested in horse Kentucky Derby. They own Mucho The Georgia Self Storage Asso- racing as a young adult and attended Macho Man, who is one of the top ciation (GASSA) meets on the his first Kentucky Derby in 1976, and thoroughbreds in the country, as part second Tuesday of each month for continued to attend every year for the of Reeves Thoroughbred Racing. In networking, luncheon, and board next 22 consecutive years. 2011, he competed in all three Triple meeting. There is always a program, Mr. Reeves is a native of Atlanta and Crown races and came in third in the often with many nationally recog- graduated with a degree in busi- Kentucky Derby. Attend the March nized speakers. Members and non- ness management from Georgia luncheon and find out how Dean members are welcome. Luncheons Tech, where he also played college made his dream come true. See Across the Country, page 48

MARCH 2013 SSA GLOBE PAGE ­47 Across the Country, from page 47 any one of its single member bene- Indiana fits. Thankfully, the 2012 legislative Also, Storage Structures, a global ssaindiana.org initiative provided an exceptionally leader as a self storage building The Indiana SSA is proud to announce high return, and will for many years, supplier based in metro Atlanta, that plans are underway for the first of financial commitment by our Georgia, will give a commercial INSSA Annual Conference to be members through lower postage presentation. Heath Mulkey is presi- held May 15 in Indianapolis, Indiana. costs, public notice costs, and other dent of Storage Structures Inc. He has For sponsorship information, please critical issues,” said KSSOA President been involved in the storage industry contact the INSSA at inssaexecdir@ Larry Goldman. since 1992 and is on the GASSA selfstorage.org. For new members, please visit the board member and is serving as the The Indiana SSA has a new website: website at www.KSSOA.org or call 2013 president. Heath obtained his www.ssaindiana.org. The new Shawn Herrick at 785-286-1110. Visit business degree from Kennesaw State website provides the latest informa- our website for updated information University in Kennesaw, Georgia. tion on happenings in the INSSA. as they become available at www. He has lectured at several state and You can also view the latest edition of kssoa.org. national storage conventions and has the INSSA newsletter, The Operator, contributed articles for storage trade Our current contact information is on the website. magazines such as the Mini-Storage KSSOA, 7321 NW Rochester Road, Messenger and Inside Self Storage Become a member of the Indiana Topeka, Kansas 66617; phone: (785) Magazine. Self Storage Association today. To 286-1110. join the INSSA, go to the member- The GASSA has submitted a full ship tab at www.ssaindiana.org and revision to the current lien law, Kentucky fill out the application. addressing changes consistent with kyssa.org other self storage laws around the country (Tennessee and Colorado) Kansas The Kentucky Self Storage Associa- including email notification for liens tion has a new website. Go to www. and towing of abandoned vehicles. kssoa.org kyssa.org for all the latest informa- This bill has a very good possibility The KSSOA is now planning our tion on the association. Also, you of being passed in the 2013 session Spring Luncheon at the Leawood can find the latest edition of the of the legislature with the full atten- Country Club in Leawood, Kansas in KYSSA newsletter, The Archive, on tion and support of our legislative the Kansas City area. It will be held the website. The newsletter contains committee as well as involved and on May 22, 2013. The board is seeking information valuable to KYSSA invested self storage operators. Also, input for the event and is exploring members and their businesses. the GASSA will monitor and defend the idea of adding a social venue to Become a member of the Kentucky against any effort by the legislature to bring in more storage folks. Self Storage Association today. By introduce a self storage sales tax bill. We’ll no doubt have roundtable joining you will receive the following Check our website for additional discussions and a legal update. Other benefits: full direct membership information: www.gassa.org. topics discussed include a session in the Kentucky Self Storage Asso- on conversions, software, and HR ciation; monthly copy of the SSA management. However, if you have Globe magazine; quarterly KY-SSA Idaho ideas for topics to discuss, now is the newsletter; member discounts on all idssa.org time to contact KSSOA President KY-SSA and national SSA conven- Larry Goldman or Shawn Herrick at tions, trade shows and educational For more information, or to become (785) 286-1110. programs; plus all other benefits and a member of the Idaho Self Storage member discounts of the national The Kansas Self Storage Owners Association, please contact Richard SSA related to data, legislative brief- Association’s mission is to provide Church or visit us online. ings, monthly educational webcasts, value and potential for growth by Contact: Richard Church, (208) meetings, communications, other working together in our regional 989-2960 educational offerings, research, tech- trade organization. Be sure to take nology, membership rewards, publi- a moment to consider the many cations and legal information. Illinois (and ever increasing) services to the storage industry that your trade asso- For more information on the KY-SSA, ilministorage.org ciations offer. None of us is as strong contact Executive Director Trish For information about membership alone as we are collectively. Fratarcangelo at kyssaexecdir@self- in the Illinois Self Storage Asso- storage.org. “KSSOA strives to provide high return ciation, call (217) 528-5230 or email on members’ dues investment on [email protected].

PAGE 48­ SSA GLOBE MARCH 2013 “Based on the impact emergencies Louisiana can have on independent self storage Maine ssala.org operators, SSA created this manual to mainessa.com The date and place for the Louisiana provide valuable, step-by-step advice The Maine Self-Storage Association Self Storage Association (SSALA) on how to reduce your vulnerability hopes you can join us at our next Spring Luncheon has been set. We to an emergency through preparation meeting on Thursday, April 18 at will be in Shreveport/Bossier City at as well as practical things you can do Margarita’s Mexican Restaurant in Ralph & Kacoo’s, 1700 Old Minden to get your business back on track as Augusta (topic TBD). We invite any Road, Bossier City, Louisiana, on soon as possible if you are affected by facility who is not a member to join April 17. We will have guest speakers a significant emergency. It focuses on us at a meeting to see what we’re presenting on topics relevant to planning ahead and includes sample about. We’re sure that you’ll find it your daily operations and intro- lists and forms that will help guide worthwhile. you through the steps necessary to ducing ways to help you make more MeSSA is hosting Anne Ballard for organize a planning meeting and money in 2013. There will be an our 2013 conference on May 30–31 at create a comprehensive emergency opportunity to network with other Hollywood Casino in Bangor. We will preparedness program.” owners and managers to get new have a large vendor display, round- ideas on improving operations and The manual sells for $149.50, which table discussions, a mini-seminar your bottom line. The cost is only seems expensive, but it could very (topic TBD) on Thursday and Anne the price of a meal and you can treat well be the best investment you make will be the speaker on Friday. This your manager to lunch to let them in your multi-million dollar facility. event seems to grow exponentially know they are worth educating and We strongly encourage every facility each year, so be sure to save the dates developing into better managers. owner to review their emergency and stay tuned for additional details Watch your mail and email for regis- preparedness procedures and spend and invitations. tration information. Registration time with their management team to MeSSA members: Did you know information will also be posted on make sure everyone is on the same that you can list your upcoming our website at www.ssala.org. We page should a disaster strike. This is auctions or other facility happenings hope to see you there. not one of those things to put off for on the event calendar at the MeSSA later. Yes, we know it is only March, but website? Take advantage of this addi- now is the time to begin taking steps We are focused on refining our tional advertising space to increase to prepare for the upcoming hurri- communication efforts to ensure attendance at your next auction. cane season. As we have seen in the our members easy access to our MeSSA is always looking for new past few years, hurricanes, tornados services and correspondence. Infor- members, and there is no better and flooding have produced tremen- mation updates will be posted to time than now to join. For more dous amounts of damage to homes the SSALA website as they become details on how to become involved, and businesses. We spend so much available. Check your member listing please contact Mark Adler at mark@ time during the development stage for accuracy and be sure we have mainessa.com, or visit mainessa. of new properties trying to make sure your correct email address on file com. We also encourage everyone to everything is just right—the right for email notifications. We want to become a fan of MeSSA on Facebook. unit mix, the right managers, the encourage customers who may be right software, etc.—but very little searching for a self storage facility time making sure we have the right to contact SSALA member facili- Maryland disaster response protocols in place. ties for their self storage needs. The As you read this, consider these ques- mission of the Louisiana Self Storage ssamaryland.org tions carefully: Would your manage- Association (SSALA) is to provide its If you have not yet received your ment team know who to call first if a members with a resource for growing invoice, please contact the MDSSA tornado, fire or some other disaster and improving their self storage busi- at [email protected]. occurred at your facility? Would they ness. A strong association promotes The MDSSA has a new website. know what to do or who to contact a strong industry and we encourage Visit www.ssamaryland.org for the if a meth lab were found in a unit? you to become a member of SSALA. latest information on the MDSSA, Would they know who was autho- Now is a great time to join and enjoy including member benefits and how rized to speak to the media if a TV our member benefits. To join SSALA to join. news crew showed up? The national or for more information about our Self Storage Association sells its association, contact Wanda at (225) Emergency Preparedness Manual 774-2117 or by email at [email protected] See Across the Country, page 50 online. or go to our website at www.ssala.org.

MARCH 2013 SSA GLOBE PAGE ­49 Across the Country, from page 49 If you would like to be added to the Have you changed your email address MASSA mailing list, or if you are or phone number? Have you had a interested in advertising on their staff or contact change? Please keep Massachusetts website or in the MASSA Advantage, us in the loop so we can make sure maselfstorage.org send your request and contact infor- our records are current. You and your The Massachusetts Self Storage Asso- mation including email address to staff wouldn’t want to miss out on ciation (MASSA) will hold its 2013 MASSA, 17 Rivendell Road, Marlbor- important industry news, would you? Northeast Self Storage Tradeshow ough, CT 06447-1260; 617-600-4481; We encourage you to join the Self June 5–6, at the Westford Regency 860-228-1337 fax; or email lbolduc@ Storage Association of Michigan Inn and Conference Center in West- maselfstorage.org. today and take advantage of the ford, Massachusetts. There will be many benefits available. SSAM exhibits, industry-related education, Michigan lobbies the Michigan legislature on networking lunch and more. Regis- behalf of the industry concerning tration is open at www.maselfstorage. selfstoragemichigan.org issues that are important to you and org. The Self Storage Association of Mich- your business. Your membership in MASSA is actively involved in igan hopes that your 2013 is off to a SSAM allows you to take advantage lobbying on behalf of its members great start. The Michigan legislative of special discounted rates on website and the Massachusetts self storage session began mid-January. We are design and development, credit card industry. In 2012, we pursued looking forward to re-introducing processing, free listing on the SSAM changes to the lien laws to reduce two pieces of legislation that would website, and much more. SSAM has mailing and advertising costs. The impact state regulation and insur- a professional management team to bill had overwhelming support by ance issues that face the self storage help answer your questions, or to all of the legislators we talked to industry. In other legislative news, guide you to find the answers you with the exception of one and unfor- the repeal of the state personal prop- need. For membership information, tunately, that one was in a position erty tax should prove beneficial to self please call (888) 308-7726, or visit the to put the bill on hold. As a result, storage facility owners. Hopefully, SSAM website. the bill died in committee. We are you will be experiencing some savings pursuing lien law changes again this coming year. Thanks to those of during the 2013–2014 legislative you who attended the SSAM Annual Mississippi session. These money-saving changes Fall Conference and made it such a msssoa.org will benefit both the consumer’s and great success. We will announce If you are interested in advertising the facility’s bottom line. We will also the date for the 2013 fall confer- your products or services on our be filing a bill to give Massachusetts ence soon and hope to see you there. website, or would like to adver- facilities a clearly defined right to SSAM is accepting cube-style adver- tise your storage location for sale, sell tenant insurance. This law will tisements for the Industry Insights please contact Executive Director be similar to the one the rental car newsletter. Cube ads for the news- Missy Hughes at (601) 248-5422 or industry already has in place. letter will be $50 a month, with a [email protected]. Our website minimum six month commitment. If you have a facility in Massachu- is your 24-hour/365-day silent The Industry Insights newsletter is setts, help MASSA save your busi- salesperson. sent out to all association members ness money. A strong membership a minimum of twice per month. results in a more commanding pres- Payment is due in advance. For more ence on Beacon Hill. If you aren’t a Nevada information, including ad require- member, join today so your voice nv-ssa.org ments, please contact Brandy Nelson is represented at the Massachu- at the association office: bnelson@ Greetings, Nevada storage owners setts legislature. Access the MASSA mmhrvca.org. and operators. Our board of direc- membership application online at tors has been hard at work with you www.maselfstorage.org, or call the Do you have a copy of the Self Storage in mind. We invite you to be our office at 617-600-4481 and we’ll mail Collections and Lien Sale Handbook? guest on April 3 at 4:00 p.m. at the an application to you. This valuable resource will assist Paris resort in fabulous Las Vegas. operators in understanding national MASSA members enjoy educational Legislative Chair and Immediate and state regulations. Please visit meetings and networking, quarterly Past President Travis Morrow has www.selfstoragemichigan.org to newsletter, library of documents, been working with our lobbyist out learn more about the handbook and website, subscription to Self Storage of Carson City to effect changes in how you can order one today. This is Now and additional benefits from the Nevada Revised Statutes that will a must have if you are in the industry. SSA including a subscription to the benefit our self storage owners. We SSA Globe. See Across the Country, page 52

PAGE 50­ SSA GLOBE MARCH 2013 Self Storage Data and Market Intelligence

Succeeding in business means having reliable and trustworthy market intelligence. The Self Storage Association and Reis, Inc. have that market intelligence.

Reis, Inc., a leading provider of commercial real estate market information and analytical tools, and the SSA have introduced coverage of Self Storage properties in 30 major United States metropolitan markets and 181 submarkets. These market reports are made possible by the quarterly participation of SSA member facilities and three of the leading self storage real estate investment trusts (REITs)— over 10,000 self storage facilities. This new data program provides investors, lenders, developers, industry analysts, and self storage facility owners and operators, with the critical local market intelligence that they require in order to make superior asset- and portfolio- level decisions. To date, self storage professionals have not had access to current and comprehensive market information from a nationally-recognized provider.

Key Report Features: • 30 Markets and 181 Submarkets. See a list of markets at www.selfstorage.org • Climate Controlled vs Non-Climate Controlled • Five main unit types: 5x5, 5x10, 10x10, 10x15, 10x20 • Rent & Occupancy Data • Trends & Benchmarks • PDF & Excel formats

See a sample report at www.selfstorage.org

Three easy ways to participate: 1. Enter your data through our web portal. Call (800) 366-7347 for your login and password 2. Participate over the phone by calling (800) 366-7347 3. Fill out the form and email to Reis at [email protected]. Download the survey at www.selfstorage.org

These self storage reports are available for purchase at www.selfstorage.org REPORT PRICING Non-Members / Non-Participants: $299 per report SSA Direct Members: $269 per report (10% discount) SSA Direct Member Participants: $239 per report (20% discount) Bulk discount pricing available call (703) 575-8000 Across the Country, from page 50 Conference April 22–24. The confer- recourse of sensitive materials; ence will be at the Marriott Down- 2) allow for email notification of look forward to hearing your sugges- town in Philadelphia, Pennsylvania. lien sales instead of certified, or at tions and welcome your questions. The NJSSA will hold a breakfast least having the option; 3) allow for Come and learn how we advocate networking session at the conference Internet postings of auction ads as for you. Register for this event early for any and all NJSSA members to an alternative to general circulation as space is limited. More details to attend. publications; and 4) value limita- follow via email. For more information regarding tions. These amendments will save self storage operators both time and Membership with NVSSA has these items, membership questions, money. never been more affordable and our or other information, please visit our membership support continues to website at www.njssa.org or contact Membership Listing & Auction Post- grow every year. Call and see how it Trish Fratarcangelo at NJSSAEx- ings: Use these tools to help market can work for you. [email protected]. your business. Membership includes free listings on the NCSSA website Visit us at www.nv-ssa.org and check which are searchable by the public. us out. Call Valerie at (703) 952-2455 North Carolina Auction postings are also free for or email [email protected] for members. The auction calendar more information. ncssaonline.org Wondering why you should be can be viewed by anyone looking to involved with the North Carolina Self obtain details about auctions across New Jersey Storage Association? the state. njssa.org Legislative Monitoring: The associa- Resources and Information: The NCSSA website houses the NCSSA If you have not yet renewed your 2013 tion works with a lobbying firm to attorney-approved lease, auction membership, please renew soon so monitor legislative issues in order forms, FAQs, legislative updates, you do not miss out on any valuable to keep the membership informed. legal information and much more NJSSA member benefits. In 2013, the NCSSA, together with the SSA, will pursue the following industry-related information. Send The New Jersey Self Storage Associa- lien law changes: 1) legislation on and receive information using the tion is proud to announce that we will abandoned goods/records disposal listserv or contribute to the conver- be co-sponsoring the SSA’s Spring that would allow disposal without sation on the discussion forum. Your membership also includes a subscrip- tion to the bimonthly electronic newsletter, which keeps members informed of current affairs in the Spring Meeting: industry and upcoming events within Columbia, SC April 18, 2013 the association. Convention, Seminars and Webi- nars: Attend the annual convention South Carolina Self Storage Association invites you to our Spring Meeting. and trade show and see what issues fellow owners and operators are Join us for our Quarterly Meeting in beautiful Columbia, South Carolina. Our exciting format includes: Industry Speakers, Local and National updates, and round table discussions (lunch facing at their facilities. There will provided) . We’ll discuss many topics of concern including: be sessions with topics of interest • Management and Operations • Updated Rental Agreement (offered to • New technologies for self storage SCSSA members free of charge) to managers, owners and vendors. • Legal and Legislative updates from • Ancillary Income Opportunities In the spring, register for a regional around the country training seminar or a webinar to Free to all professionals working in the self storage industry, expand your knowledge on topics regardless of membership with the SCSSA. such as marketing, customer service, auction process, etc. Property-Casualty Insurance Program: Members of the NCSSA can take advantage of enhanced property-casualty insurance for their Joining our membership is easy to do and the benefits are easy to see! facilities and operations, as well as Attendance is free and the food is great but an RSVP is helpful! the opportunity to earn a dividend www.SCSelfStorage.org/events on certain coverages, through an Email: [email protected] | Phone: 843-562-6736 | www.SCSelfStorage.org officially endorsed program created with Penn National Insurance. Divi-

PAGE 52­ SSA GLOBE MARCH 2013 dend earned is based on total group SSA and is actively recruiting new networking event ASAP as spaces are premium and claims experience of members. limited and it will fill up fast. Please eligible coverages. As the program Contact: Jared Jones, president, (918) visit paselfstorage.com and go to the grows, dividend potential increases. 948-3941, [email protected] “events” section for more informa- Affiliation with the national Self tion or to print a reservation form to Storage Association: The NCSSA is mail with your payment. The fee for an authorized affiliate of the SSA. Oregon this event will be $75/person and is Because of the affiliation, each orssa.org restricted to PASSA members only. NCSSA member receives an annual Plans are in the works for the Because PASSA has partnered with subscription to the SSA Globe maga- Annual Conference/Legislative the SSA for the Spring Conference zine and free call-in attendance to Day on March 11 from 9:00 a.m. – & Trade Show, PASSA is only plan- SSA’s new monthly Online University 3:30 p.m. at the Grande Hotel in ning to have one meeting this year— live webcasts. Salem. Carlos Kaslow from the Self October 24, Holiday Inn, Grantville Join or renew with the North Caro- Storage Legal Network will discuss (outside of Harrisburg)—separate lina Self Storage Association for 2013. the proposed lien law changes in from the boat reception in Phila- Visit ncssaonline.org, or contact the Oregon. Attendees will then head to delphia. We are also planning for NCSSA office at (919) 459-2074 or the Oregon State House to meet with a manager training on March 21 in [email protected]. their state representatives. King of Prussia (location TBD). Sponsorships and exhibit booths are Annual membership letters and 2013 Ohio available. For information, please PASSA member decals were sent out contact ORSSA Executive Director in mid-December for each facility ohiossa.org Trish Fratarcangelo at orssaexecdir@ that is listed as a member of PASSA. Plans are in the works for the selfstorage.org. If you did not receive one, please contact the office at (717) 441-6044. SSA-OH Spring Meeting to be held Join your state association. For infor- May 20 in Columbus. Sponsorships These decals should be placed in mation on member benefits and how your facility window for current and are available. Please contact SSA-OH to join, go to www.orssa.org. Executive Director Trish Fratarcan- potential renters to see. gelo at [email protected] We need your support: PASSA will for more information. Pennsylvania be working with a lobbyist this year The latest edition of the SSA-OH paselfstorage.org to address changes to the state lien newsletter, The Locker, was sent out law that will save money for our This year, the Self Storage Associa- members. We will be asking for your to members in December, and is tion (SSA) will be holding its Spring available to view on www.ohiossa.org. support throughout the year to help 2013 Conference & Trade Show April match the funds the SSA has agreed Benefits include: Full direct member- 23–26 in Philadelphia. The Penn- to give PASSA in 2013 for legislative ship in the Self Storage Association sylvania Self Storage Association issues; we will be working on changes of Ohio, monthly copy of the SSA (PASSA) and New Jersey SSA have not only to the lien law, but also to Globe magazine, Self Storage Asso- agreed to co-sponsor the event. If allow facilities to sell tenant insur- ciation of Ohio quarterly newsletter, you have not had a chance to attend ance. If you are interested in volun- member discounts on all Self Storage one of the SSA’s conferences, this will teering to help with this effort, please Association of Ohio and national SSA be your opportunity since it will be in let us know. You make the difference. conventions, trade shows and educa- our own state. The education alone tional programs, and all other bene- is worth attending, not to mention As we continue to grow as an orga- fits and member discounts of the visiting with exhibitors to find out nization, we look to our members to national SSA related to data, legisla- what services are out there for self give us new ideas and to make sugges- tive briefings, monthly educational storage owners and facilities. Please tions and recommendations on how webcasts, meetings, communications, mark your calendars and plan to we can better assist them. Your ideas, other educational offerings, research, attend this event. This is one event suggestions and recommendations technology, membership rewards, you shouldn’t miss. will go directly to the board of direc- publications and legal information. tors for consideration. Thank you for During the conference, PASSA will your continued support. hold a brief meeting and reception Oklahoma on an elite private yacht departing Contact: Kimberly Cossar, (717) from Penn’s Landing in Philadelphia 441-6044, kimberlycossar@ okssa.org the evening of Wednesday, April wannerassoc.com The Oklahoma Self Storage Associa- 24, 6:00 p.m.–8:00 p.m.; members tion has formally affiliated with the are encouraged to sign up for this See Across the Country, page 54

MARCH 2013 SSA GLOBE PAGE ­53 Across the Country, from page 53 you have a way to help our industry through your participation, please Vermont South Carolina contact us. Membership is easy and ssavt.org the benefits are great. Renewal notices for 2013 dues for scselfstorage.org Next meeting: Come and enjoy the the VTSSA have gone out. Please Come to your spring meeting in April. great networking and delicious food pay your dues promptly in order to Come out for food, fun and informa- in April at our SCSSA quarterly continue receiving your valuable tion. Check out our new website, meeting, 11:00 a.m. to 3:00 p.m. The VTSSA benefits. scselfstorage.org, for specific infor- food is great, but an RSVP is helpful. The latest edition of the VTSSA mation and let us know if you want Details: http://scselfstorage.org/ newsletter, Storage Space, was mailed the meeting in Columbia or Myrtle events/rsvp/. in December and is available to view Beach. This is a call for member Contact: (843) 562-6736, President@ on the website. response. SCSelfStorage.org, J. Wallace of Membership in the Vermont Self The SCSSA has been awarded Monster Management Storage Association is available to $20,000 in legislative aid by the any owner/operator with a facility in national SSA. These funds will Tennessee Vermont or any vendor by paying the go a long way toward moving our requisite dues. laws forward. Special thanks to the tnssa.net national SSA Legislative Committee Benefits include full direct member- Looking for free exposure for you along with Brad Poe for all of the help ship in the Vermont Self Storage and your company? Consider and work on this effort. Association, monthly copy of the writing an article for our news- SSA Globe magazine, Vermont Self Legislatively, the SCSSA has been letter. Each quarter, our members Storage Association quarterly news- especially busy drafting new lien receive a newsletter in their inbox. letter, member discounts on all laws, updating our rental agreement If you are interested in contrib- Vermont Self Storage Association (offered to members of the SCSSA uting articles or advertising in our and national SSA conventions, trade free of charge), and working with our quarterly newsletter, please contact: shows and educational programs, state legislature to get the ball rolling. Jennifer Howell at jennifer.howell@ and all other benefits and member State lien law updates are underway, absolutemgmt.com, or Melissa discounts of the national SSA related and the SCSSA announced that Roberts at [email protected]. to data, legislative briefings, monthly we have sought out and have been If you would like to learn more educational webcasts, meetings, awarded $20,000 in financial support about becoming a member of the communications, other educational from the SSA legislative fund for the Tennessee Self Storage Association, offerings, research, technology, 2013 cycle. This is a huge success for please contact Jennifer Howell at membership rewards, publications our association and for our industry [email protected], and legal information. statewide. This award is only a small or Melissa Roberts at melissa2911@ The Vermont SSA has a new website. indication of the massive effort gmail.com. underway in South Carolina to Please visit www.ssavt.org for infor- reform the laws affecting self storage mation, such as becoming a member in a major effort to bring them, and Utah of the VTSSA and upcoming events. the industry, into the 21st century. ssautah.org We have also been hard at work to If you have not renewed your UTSSA Virginia update the SCSSA website and the membership, please renew it today. virginiassa.org way we manage your association Membership invoices have gone out The Virginia Self Storage Association using that website and the software for 2013. Please renew your member- will be holding its education meeting in it. It has been our goal from the ship soon so as not to miss out on on Wednesday, March 27 from 9:30 start to run the association with an any benefits. absolute minimum of overhead so am to 3:30 pm at the Westin Hotel The latest edition of the UTSSA that funds could go toward offering in Richmond. Carlos Kaslow from newsletter, The Facility, is available free educational lunches, trade shows the Self Storage Legal Network will online at www.ssautah.org. and many other benefits. Please visit discuss the Virginia lien law and us online and check out our auctions Please visit www.utahssa.org for answer questions. posting, job postings and other tools information on becoming a member Sponsorships are still available. offered free of charge. of the UTSSA, or contact the associa- Contact VASSA Executive Director tion at UTSSAExecDir@selfstorage. If you are interested in attending Trish Fratarcangelo at vassaexecdir@ org. our meetings, getting up-to-date on selfstorage.org for a list of available these or our many other efforts, or if sponsorships and pricing.

PAGE 54­ SSA GLOBE MARCH 2013 The VASSA has a new website: www. website for potential storage searches, virginiassa.org. numerous guidance and legal docu- Japan The Virginia Self Storage Association ments, “ask the board” questions via Japan Self Storage Association invites you to become a member in the website, discounted property japanssa.org your state association. Membership insurance, a comprehensive lease in the Virginia Self Storage Associa- designed specifically for self storage For more information or to become tion is available to any owner/oper- in Wisconsin, and more. Contact: a member of the Japan Self Storage ator with a facility in Virginia or any (262) 786-3960 Association, please contact: Katsumi vendor by paying the requisite dues. Watanabe at [email protected]. Australasia Rental Storage Assoc. of Japan Washington selfstorage.com.au For more information or to become wa-ssa.org If you would like to become a member a member of the Rental Storage Association of Japan, please contact For more information or to become of the Self Storage Association of Tatsuya Saji at [email protected]. a member of the Washington Self Australasia, contact Luisa Natoli at Storage Association, please contact [email protected], or Diane Bevins at (206) 623-8632 or visit selfstorage.com.au. Latin America [email protected]. Canada laselfstorage.org For more information or to become Wisconsin cssa.ca a member, please contact Lucia wiselfstorage.org For more information or to become Darnell at (866) 682-8273 or lucia. [email protected]. v Benefits of membership include a member, please contact us at (888) your storage location listed on the 898-8538 or email [email protected].

Self Storage Collections M A S S A MASSACHUSETTS SELF & Lien Sale Handbook 2013 STORAGE ASSOCIATION No self storage operator wants to conduct lien sales, but NORTHEAST they are a necessary part of the rent collection process. Lien laws in 48 states and the District of Columbia grant to self storage facility operators the legal right to sell SELF STORAGE delinquent tenant stored property when rent is not paid. The lien laws provide, in reasonably clear language, the steps that storage TRADESHOW operators must perform prior to Hosted by the Massachusetts Self Storage Association conducting a lien sale. However, the state lien laws do not provide clear Open Reception June 5, 2013 guidance on the nuts and bolts Tradeshow and Education June 6, 2013 requirements of actually holding Westford Regency Inn & Conference Center The Self Storage a distressed property lien sale Collections 219 Littleton Road, Westford, MA & Lien Sale or public auction. This manual Handbook provides some of the forms that

Carlos Kaslow, Esq. Massachusetts Self Storage Association Scott Zucker, Esq. every self storage operator should consider as part of the 617-600-4481 process in conducting a self storage [email protected] lien sale. They can be used whether you conduct your www.maselfstorage.org own sales or retain an auctioneer to assist you. This publication is sold electronically. REGISTER TODAY! Members - $100 Attend • Exhibit • Sponsor www.selfstorage.org Non-Members - $150 www.maselfstorage.org

MARCH 2013 SSA GLOBE PAGE ­55