hospitality asia VOLUME 16 • ISSUE 3 SEPTEMBER-NOVEMBER 2010 PP 8897/05/2011(029532) • MICA (P) 157/06/2010

hospitality asia ~ September-November Issue 2010 C M Y hospitality asia ~ September-November 2010 Page IFC C M Y K hospitality asia ~ September-November 2010 Page 1 C M Y K PUBLISHER’S NOTE MALAYSIA STEP UP UP STEP Founder/Publisher Jennifer Ong Jennifer Page 2 Page traveller with our new sections. Enjoy this issue and let me know what you think at at think you what know me let [email protected]. and issue this Enjoy sections. new our with corporate and traveller recreational the engage to beginning while Asia, Southeast in industry hospitality of the voice business premier to be the continues Asia Hospitality to say glad offer. can Asia mastery culinary of kind what see and manage they way the changing are Managers General far-sighted how about Read impact. visual with succinctly, presented information see will you where section travel HAPA. like awards hospitality to comes it when counterparts Asian Southeast their of hunger the follow hotels truly I Malaysian all be. that can hope she or he individual realized fully the become to chance the someone avail to visits, to judges’ and forms have to nomination of way by trade-off, paperwork more small little a a process is It recognition. that given been have they because do they what about passionate more become have awards category specific their won and do. we but concierges, and chambermaids honour to awards for common not It’s women house. the and of back men the the from recognizing and in rewarding of event initiative awards this on first based the region was the HAPA Asia carrot. nice Hospitality the really a so, is say (HAPA) may Awards I If Platinum stick. less and carrot more need organizations country. their picture, bigger the in represents and she or organization, he their that aware is staff each that ensure to is this is. doing of already way it One than destination a popular more even be will game, Malaysia the that to positive might am I unimpressive not its puts industry hospitality the if but investors, Malaysia. in are things great how just about awareness create to possible is that all do they sure make to – individuals by up set being hotels new boutique interesting the to down right chains, international the from – players all for need a is there hospitality, Asia Truly Malaysia, its Truly of reflection a as rates room higher for pushes Malaysia is. As mouth one’s where money one’s putting of case a really It’s The world of Asian hospitality as it happens is reported in Hospitality Asia. I am so so am I Asia. Hospitality in reported is happens it as hospitality Asian of world The our out check doing, are region the in nations other the well how at taste a For for nominated been have who file and rank the from people that fact a for know I this, do to enough responsible and enough proud feel that staff have to Toable be off scare may politics Malaysia’s of state the about reports news International hospitality asia ~ September-November 2010 Page 3 C M Y K Memberships and Endorsements

Founder • Publisher Jennifer Ong [email protected]

Executive Creative Director Chefs Association of Malaysia Malaysian Food & Beverage Pat Seow Executives Association [email protected]

Editor-In-Chief Karen-Michaela Tan [email protected] Society of Professional Chefs (Singapore) Chefs Association

Staff Writer Cheryl Ann-Felix [email protected]

The Society of The Golden Keys Singapore Contributor Les Clefs d’Or Indonesia David Bowden

Contributing Photographer Chin Kit Sen Association of Culinary Professionals Jakarta Bali Culinary Professionals Indonesia

Publishing Manager Steven Austin [email protected]

Thailand Chef’s Association, Food & Beverage Managers Association Senior Publishing Executive Member of World Association of Singapore Elizabeth Tee of Cooks Societies (WACS) [email protected]

Publishing Assistant Jane Kelzer [email protected] Singapore Food Manufacturers Baking Industry Training Centre Restaurant Association of Association (Singapore) Singapore Publishing & Communications Executive Evonne Goh [email protected] Singapore Association of Food Equipment, Events & Communications Manager Manufacturers & Suppliers Nor Sherina Binti Khairi International Bartenders Association Association of Bartenders & Sommeliers Singapore [email protected] (IBA)

Marketing Communications & Affairs for HAPA Malaysia 2010-2012 Stephanie Ong Jakarta International Hotels Hospitality Purchasing Association of [email protected] Association Indonesia Association (Singapore) Rooms Division Executives Assistant Director, Finance & HR Rachel Law [email protected] Association of Singapore Housekeepers Malaysian Association of Housekeepers Head Office World Asia Publishing [M] Sdn Bhd [564376-H] 3 Jalan 14/28, Section 14, 46100 Petaling Jaya Selangor Darul Ehsan, Malaysia. Club Managers Association (Singapore) Club Managers Association of Indonesia Tel : +60 3 7954 1911 Fax : +60 3 7954 3911 E-mail: [email protected]

WAP Singapore 10 Anson Road, #10-06 International Plaza, Singapore 079903 Tel : +65 9067 4090 Asian Golf Course Owners Federation Bali Spa & Wellness Association

Printing Percetakan Lai Sdn Bhd 1 Persiaran 2/118C, Kawasan Perindustrian Desa Tun Razak Cheras, 56000 Kuala Lumpur, Malaysia. Hotel Public Relations Stamford College Tel : +60 3 9173 1111 Association of Thailand

Page 4 hospitality asia ~ September-November 2010 Page 5 C M Y K CONTENTS TRANSPARENCIES SENT IN ARE AT THE OWNERS’ RISK. RISK. OWNERS’ THE AT ARE IN SENT TRANSPARENCIES co CO ntrolled PYRIGHT © © PYRIGHT

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hospitality asia ~ September-November 2010 Page 7 C M Y K Hospitality Asia is distributed to industry professionals within Malaysia, Singapore, Thailand, Indonesia and Vietnam. Hospitality Asia is also available for browsing at various reading lounges of the following establishments:-

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Ltd Dragon-I Restaurant Kuala Lumpur Embassy of the Union of Myanmar Kota Permai Golf & Country Club, Selangor Asiana Airlines Ecoba Bar & Restaurant Petaling Jaya Embassy of the United States of America Kuala Lumpur Golf & Country Club Bangkok Airways Co. Ltd El Meson Spanish Restaurant Kuala Lumpur France Embassy of Malaysia Mercure Johor Palm Resort & Golf British Airways PLC Enak Kuala Lumpur High Commission of Brunei Darussalam Pulai Springs Golf & Country Club, Johor Cathay Pacific Airways Ltd Eu Yan Sang’s Zun Kitchenette High Commission of the Republic of Singapore Royal Selangor Golf Club, Kuala Lumpur Continental Airlines Fukuya Kuala Lumpur Indian High Commission Saujana Golf & Country Club, Selangor Emirates Ibunda, Malay Fine Dining, Kuala Lumpur New Zealand High Commission Sultan Abdul Aziz Shah Golf Club, Selangor Gulf Air Co Indulgence Restaurant & Living, Ipoh, Perak Royal Danish Embassy Tanjong Puteri Golf Resort, Johor Indian Airlines Ltd Kechara Overseas New Age Vegetarian Royal Embassy of Saudi Arabia Tropicana Golf & Country Club, Selangor Japan Air Lines Co. 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Ltd Oriental Pavilion Restaurant Petaling Jaya Embassy of Argentina Laguna National Golf & Country Club PT Garuda Indonesia Passage Thru’ India Kuala Lumpur Australian High Commission Marina Bay Golf Course Pakistan International Airlines SOHO Free House, Penang Embassy of Austria Orchid Country Club Royal Brunei Airlines SOULed Out Kuala Lumpur Embassy of Belgium Raffles Country Club Royal Jordanian Tamarind Hill Kuala Lumpur High Commission of Brunei Darussalam Safra Resort & Country Club SAS Singapore That Little Wine Bar, Penang Embassy of Cambodia Seletar Country Club Saudi Arabian Airlines The Ming Room Restaurant Kuala Lumpur High Commission of Canada Sentosa Golf Club Sempati Air The Ship Kuala Lumpur Chinese Embassy Singapore Island Country Club Singapore Airlines Ltd Vanity Mansion Kuala Lumpur Embassy of France Tanah Merah Country Club South African Airways Vansh Kuala Lumpur Embassy of Germany Warren Golf & Country Club Sri Lankan Airlines Ltd Vintry Cellars, Petaling Jaya High Commission of India Swissair YUZU Japanese Restaurant @ The Gardens Embassy of Indonesia Vietnam Airlines Embassy of Italy TRAVEL AGENTS (MALAYSIA) Embassy of Japan Reliance Shipping & Travel Agencies RESTAURANTS (SINGAPORE) Embassy of Laos Mayflower ACME Tours Sdn Bhd AIRPORT/AIRLINE LOUNGES Capella (Starworth Group) Embassy of Myanmar Boustead Travel Services Cathay Pacific Lounge, KLIA Club Chinois High Commission of New Zealand Apple Vacations & Conventions Sdn Bhd Dynasty Lounge, KLIA Coriander Leaf Embassy of The Philippines Sri America Travel Corporation Sdn Bhd Golden Lounge Domestic KLIA Crystal Jade Golden Palace (Paragon) Saudi Arabia Embassy Golden Lounge Regional, KLIA Garibaldi Embassy of Spain Golden Lounge Satellite KLIA Go India Taipei Representative Office TRAVEL AGENTS (SINGAPORE) Plaza Premium Lounge, LCCT il Lido Embassy of Thailand Reliance Travel Agencies (S) Pte Ltd Silver Kris Lounge, KLIA Indo Chine Waterfront Embassy of United Arab Emirates Prime Travel & Tour Pte Ltd Ivory UK Embassy/High Commission Chan Brothers Travel Sdn Bhd Le Papillion U.S. Embassy Five Star Tours Pte Ltd ONBOARD Lei Gardens (CHIJMES) Embassy of the Socialist Republic of Vietnam SA Tours First Class and Business Class Flights on Les Amis Malaysia Airlines (MAS) Majestic Restaurant & Bar Michelangelo’s Restaurant Singapore HOSPITALITY SCHOOLS (MALAYSIA) AIRLINE OFFICES IN MALAYSIA Nogawa Berjaya Higher Education Sdn Bhd Air France Original Sin Genting Inti International College Air India OSO Ristorante Kolej Damansara Utama (KDU) Air Mauritius

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hospitality asia ~ September-November 2010 Page 10 C M Y K HAPA RELEASE 10 that the same number of judging assignments would have to be fulfilled within the next few months. Well, who do we have to thank for all the the all for thank to HAPA’s graced have have of who fame”? we “wall winners do many, of the award who many emergence Well, in the months. year, after few year resulting done been have next that work the within fulfilled be to have would assignments judging of number same the that far! by Awards Platinum Asia Hospitality of series the 8 for out past carried been have that assignments judging of number of total the into number translated be now staggering will a to denomination amounted four-figure have This 3000! far over so HAPA of years 8 all for nominations Total series. 1 had Regional HAPA and series; 4 had has responsibly while being accountable for his or her own actions during the entire judging process. Fairness and without prejudice defines the the industry. defines hospitality the of prejudice sake the without for and and ‘on-the-job’, Fairness while process. carries judge judging HAPA every entire that the pride of during type actions own her or his for accountable being while responsibly judges the duties. when judging any transparency out of sign a carry as Committee HAPA and Judges of Panel HAPA the from Cards” “Report will individual nominees HAPA all yes, receive to And runner-up! continue the and winner award an between difference point a just mean could it as out left be can detail No so meticulous, and tedious be can judging while golf Playing game. the of therapist! enjoyment in pure up massage the end goes the there of doesn’t she skills or the he that evaluating caution on take out to miss have and really land’ would judge ‘slumber the treatments, spa for As about allowed! thought is be to have swallowing would wine of before mouthful or thoroughly food of morsel Every wine. and food the enjoying the for about from more no off is restaurants in tick judging Dining of to closet! purpose room the the checklist in placed is one evaluation if iron long the a test to has has even judge already The slot. the into judge card the key the but slides she or he privilege time a as seen be may room hotel luxurious a into Checking it. all! at Not pleasure? of full and glamorous Sounds do. to have they what and services are and judges the facilities where whatever with along utilizing of come that privilege the have and course, golf the on golf of rounds few a play spa, the at treatments massage circumstances. strict under observed be to have inspection Committee HAPA and onsite for Organizer HAPA the by set judges guidelines mystery Judging 2 having establishment. is nominated each of policy category standard award per The end. and start to process judging the for months 6 and 5 between takes expands. as industry panel, judging the hospitality in the of included realm been the also have entrepreneurs business and players corporate In Judges. enthusiasts, of golf Panel HAPA and the experts, spa join to food years, invited recent experts, the officially are who culinary presidents, professionals such are their and educationists hospitality associations and journalists hospitality travel experts, critics, wine Hospitality itself. industry hospitality the within primarily lies volunteer. a Every is does. she Judges or of he Panel what HAPA the doing on for serves who remuneration judge single financial of kind any or salary, or fee a paid is judge HAPA no that out time after carry time be to has tirelessly It stressed They assignment. 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