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London Heathrow Special Report 2010

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London Heathrow Special Report 2010 A publication by: On behalf of: THE MODERNISATION OF HEATHROW. An official report for the aviation community 2010. DO YOU HAVE BAGGAGE TO HANDLE? www.vanderlande.com vi_adv_bh_to_handle_A4.indd 1 13-04-2010 10:22:34 This special report for the air transport community has been produced in partnership CONTENTS with BAA, anna.aero, and ACI EUROPE for: 5 .........STEVEN MORgaN, BAA CAPITAL DIRECTOR 9 .........DUNcaN PICKARD, SENIOR PROGRAMME LEADer – TERMINAL 2 Airline distribution: 12 .......MARTIN SUMMERSGILL, DESIGN DIRECTOR 18 .......DR CHRIS MILLARD, BaggagE PROGRAMME DIRECTOR www.anna.aero is Airline Network News & Analysis: 24 .......JULIAN FOSTER, PROGRAMME DIRECTOR, WESTERN CAMPUS A totally free and open news and analysis service dedicated to outstanding airline network planning intelligence, produced 29 .......PHILIP LANGSdaLE, CHIEF by a multi-disciplinary team led by Ralph Anker, a former network planner with INFORMATION OFFICER, BAA easyJet. For more information on anna. aero and TheRouteShop.com partnership with ACI EUROPE 32 .......SALLY JENNER, (see pages 14-15). COMMISSIONING TEAm’s PEOPLE TEAM LEADER Airport distribution: 34 .......COLIN WOOD, DIRECTOR OF AIRSIDE OPERATIONS, BAA 39 .......MARK MURPHY, OPERATIONS DIRECTOR, TERMINAL 5 42 .......MATT GORMAN, CORPORATE ACI EUROPE (Airports Council International RESPONSIBILITY AND Europe) represents over 400 airports in 46 ENVIRONMENT DIRECTOR European countries. Member airports handle 90% of commercial air traffic in Europe, welcoming nearly 1.5 billion passengers 46 .......BRIAN WOODHEAD, DIRECTOR each year. Its suite of publications and events offer an extensive reach into the worldwide OF RETAIL CONCESSIONS, BAA airports community. PPS Publications would like to express special thanks to Mary Kearney, Senior Media Relations Manager, BAA PPS Publications Ltd MagaZINE STAFF: 3a Gatwick Metro Centre AIRPORTS COUNCIL INTERNATIONAL Balcombe Road European Region PUBLISHER / Daniel Coleman Horley, Surrey 6 Square de Meeûs RH6 9GA B-1000 Brussels MANagING EDITOR / Ross Falconer United Kingdom Belgium EDITOR / Ralph Anker Tel: +(44) 1293 783 851 DIRECTOR GENERAL Fax: +(44) 1293 782 959 Olivier Jankovec ASSISTANT EDITOR / Ryan Ghee email: [email protected] Tel: +32 (0)2 552 09 71 Fax: +32 (0)2 513 26 42 HEAD DESIGNER / Richard Jende The opinions and views expressed in this publication e-mail: [email protected] are not necessarily those of ACI EUROPE or the DESIGNER / Victoria Wilkinson Publisher. ACI EUROPE and PPS Publications accepts no SENIOR MANagER MEMBERSHIP & responsibility or liability whether direct or indirect, as to COMMERCIAL SERVICES SALES DIRECTOR / Jenny Rayner the currency, accuracy or quality of the information, nor Danielle Michel for any consequence of its use. Tel: +32 (0)2 552 09 78 PROJECT MANagER / James Howson Fax: +32 (0)2 502 56 37 © PPS Publications Ltd 2010 e-mail: [email protected] MANagING DIRECTOR / Paul J. Hogan 3 ADVERTISING FEATURE HEATHROW LEADS THE waY IN RUNwaY SAFETY NEIL PRITCHARD, LONDON HEATHROW AIRSIDE OPERATIONS MANagER > As the world’s busiest international the decision to install an automatic debris number of items of real significance, such airport, handling over 60 million passengers detection system in 2008. The system as an occasion on which a Tarsier alarm each year, the safety responsibilities of selected, QinetiQ’s Tarsier, had already alerted the airside team to a large Heathrow’s Airside Safety Department been in service at other airports including amount of debris, containing items of (ASD) are immense. The safe passage of Vancouver International since early 2007. appreciable risk which the team were every one of those travellers is paramount The philosophy behind the purchase was to able to clear quickly and efficiently. in everything the airport does, and with maintain the visual inspections but operate There is a fantastic two way relationship growth beginning to return to the industry, Tarsier as an additional safety measure, between Heathrow and QinetiQ. We the size of this task is set to increase. reducing risk on the runway beyond that have been working together since the The safety record at Heathrow is practical through visual inspections. system’s introduction and trust QinetiQ one of which we are proud, and we This plays to Heathrow’s approach of to support the installation and help us continuously look to set the standard pre-empting safety risks, and reducing realise the full value of the investment. across the industry. We implement, and that risk before it becomes an incident The industry now appears to be following often lead on, industry best practice in rather than reacting after the event. Heathrow’s lead, with a recent Advisory risk management and safety operation, The results since installation have been Circular from the FAA recommending and we always look to use the latest and pleasing. The radar element of the system airports in the US to consider installation best in class equipment to support this. constantly scans the runway and sounds of automatic FOD detection. Of course for For any airport operator, the area of an alarm in ASD on detection of potential the travelling public, the biggest benefit will highest risk is the runway, and ensuring debris. The high zoom camera then pans come when this kind of safety equipment is safe and efficient runway operations, in to display an image of the object, allowing ubiquitous, reducing risk at every airport. partnership with our colleagues in the ATC the operator to confirm the item and Right now, however, Heathrow is proud tower and the airline pilots, is the primary assess the risk it poses. Detected items to be leading the way. role of ASD. Risks can range from a disabled can sometimes be decidedly low risk aircraft stranded on the runway, through – leaves and grass cuttings. However, a roosting flock of birds to a single item of good safety management tells us that by debris, such as the metallic strip which led to acknowledging and managing these low the Concorde tragedy in Paris ten years ago. risk items, we reduce the chance of ever At Heathrow, runways are inspected visually having a high risk event or an accident. four times a day, twice the internationally And in with these daily finds have been a recommended standard, however the incident at Charles de Gaulle showed that even the biggest airports with the most rigorous procedures can carry a residual risk. And short of inspecting the runway after every arrival or departure, visual inspections can only go so far in reducing this risk. It is for this reason that Heathrow took 4 The principal contractor on the redevelopment of Terminal 4 is VINCI Construction UK. The design solution for Terminal 4 was to extend the existing building forward by 25m, introduce a new full height glazed façade, and upgrade the existing building services and check-in facilities. THE TRANSFORMATION OF HEATHROW > Morgan describes the £4.8 billion BAA IS STRIVING TO MAKE HEATHROW THE EUROPEAN modernisation of Heathrow as like HUB AIRPORT OF CHOICE AND ATTRacT BUSINESS TO “building a boat in a bottle”. BAA is spending around £70 million every THE UK. INVESTING IN INFRASTRUCTURE AND PROVIDING month on a major programme of PASSENGERS WITH WORLD-CLASS FacILITIES IS modernisation across the airport. Heathrow is being redeveloped with no ESSENTIAL TO THIS, AS STEVEN MORgaN, BAA CAPITAL impact on its busy operation. Although BAA DIRECTOR, EXPLAINED TO ROSS FaLCONER. is in effect rebuilding an airport within an airport, innovative construction techniques and careful planning mean that passenger journeys should not be interrupted. “We are taking concrete from the old Terminal 2A development – cement is being A key challenge with the new Terminal buildings, crushing it, recycling it, poured and the steel frame is going up. 2 is building a facility in the middle of and using it on the new projects.” The new Terminal 2 will be a 21st century an operating airport that is comparable BAA is initially constructing the main transport experience: “Heathrow is very with Terminal 5. “The new Terminal 2 is a Terminal 2A building and the T2B satellite important for the UK economy – the airport modern facility designed to reduce stress for building, and there are plans to ultimately cannot lose its status as an international passengers. In the interim, while we build build a second satellite – T2C. Ground has hub. Our competition is not Manchester the new terminal – and undertake other work been broken on the first phase of the main airport; it is Paris, Amsterdam and Frankfurt elsewhere – we are mindful that there must be no impact on travellers or the airlines,” explained Morgan. “We are also mindful that the Olympic Games will take place in the middle of the construction period.” The idea is to replace old, end-of-lifetime facilities with ‘greener’ alternatives. The new Terminal 2, for example, will produce significantly less carbon than the buildings it is replacing – measures include photovoltaic panels, extensive use of natural light and an energy plant. “A specific requirement of the design is that the new terminal is a ‘green’ terminal. A sustainable source of energy will be used to heat the building. We looked at sustainable aspects of the design before we looked at how we would construct it,” explained Morgan. This ethos continues into construction: 5 Terminal 5C – the second satellite in the Terminal 5 development – is progressing well and will open at the end of this year. The fit-out is underway and the Track Transit System (TTS) cars have been lowered into place. airports. We are striving not to lose that one terminal to another or simply from STEVEN MORgaN edge,” said Morgan. “In building this new check-in to the aircraft,” said Morgan. terminal we are emphasising value and The wholesale modernisation of Heathrow “And we are just as busy quality. 90% of contracts awarded at the represents one of the largest and most exciting under the ground, building airport are by competition; contractors construction programmes currently underway a network of tunnels that have to earn the work.
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