20 Large Group Benefits 20 Health plans designed for flexibility and savings

Health | Well-being | Prescription Drug | Dental | Vision | Additional Workplace Benefits Bringing you SMARTER, BETTER HEALTH CARE

Improving care in every community Personalized member engagement

with a robust portfolio that delivers programs that to help your employees make smart decisions drive higher-quality health care and lower costs. about their health care expenses.

Purposeful innovation Tailored health plan solutions

to change the way health care is designed, that are comprehensive and flexible to meet delivered, and experienced for our members. your business’ unique needs. Table of contents

Smarter, Better Health Care...... 1 Improving care in every community...... 3 Personalized member engagement...... 5 Purposeful innovation...... 10 Tailored health plan solutions...... 11 51 – 99 health plans...... 22 Copay Deductible/Copay Deductible/Coinsurance HSA-qualified Choice Advantage Tiered Network 100+ health plans...... 38 Copay Deductible/Copay Deductible/Coinsurance HSA-qualified Choice Advantage What’s not covered...... 49 Important plan details...... 50 Underwriting summary...... 51 Prescription drug plans...... 53 Dental plans...... 55

Vision plans...... 57 SMARTER, BETTER HEALTH CARE

Keep your employees healthy and protect your bottom line with a tailored network and health plan solution from Independence Blue Cross (Independence). Whether you need medical and prescription drug coverage or want to add extra benefits, we have a health plan for you.

The Power of Blue With the power of the Blues, we can deliver comprehensive health coverage solutions to you.*

1 in 3 Americans Largest provider network 106 million members carry a Blue Card (96% of hospitals, 95% of doctors)

* Based on data from the Blue Cross Blue Shield Association. Health plans overview

Quick guide to your benefits solutions Independence has everything you need to create a tailored health plan solution to keep your business and employees as healthy as possible. Build the plan that best meets your needs.

51 – 99 customers 100+ customers

Protect employees' health • 58 plans • 168 plans • PPO, DPOS, POS • PPO, DPOS, POS • Tiered Network plans • Copay, deductible, and coinsurance plans • Copay, deductible, and coinsurance plans • Health Savings Account (HSA) • Health Savings Account (HSA) • Biotech/Specialty & Infusion Health plans — pg. 22 – 48 • Biotech/Specialty & Infusion Site of Service benefits Site of Service benefits • Choice Advantage plans with additional • Choice Advantage plans with additional Site of Service benefits Site of Service benefits • Preventive Plus colonoscopy benefit • Preventive Plus colonoscopy benefit • Lab Site of Service benefits (PPO plans only) • Lab Site of Service benefits (PPO plans only)

• HSA available with qualified plans • HSA available with qualified plans • HRA option with all plans except HSA-qualified plans • HRA option with all plans except HSA-qualified plans Spending accounts — pg. 19 • FSA for medical or dependent care available with any plan* • Coverage is required • Coverage is optional • Value formulary • Value formulary Prescription drug — pg. 53 – 54 • 3 plans • 20 plans • HSA-qualified plans have built-in prescription • HSA-qualified plans have built-in prescription drug coverage drug coverage • Available to all customers • Available to all customers Dental — pg. 55 – 56 • Sample PPO plans included for comparison • Sample PPO plans included for comparison • Additional PPO plans available • Additional customizable PPO plans available • All DPOS/POS medical plans have built-in eye • All DPOS/POS medical plans have built-in eye exams and can be paired with vision plans to exams and can be paired with vision plans to Vision — pg. 57 – 58 cover glasses or contacts cover glasses or contacts • PPO medical plans can be paired with vision plans • PPO medical plans can be paired with vision plans that cover exams as well as glasses or contacts that cover exams as well as glasses or contacts • Included for all fully-insured customers • Included for all fully-insured customers Telemedicine — pg. 16 • Available to self-funded customers • Available to self-funded customers

Employee assistance program — pg. 20 • Personal Life ManagementSM • Personal Life ManagementSM

Protect employees' wealth • Life insurance • Life insurance Guardian supplemental • Disability insurance • Disability insurance insurance — pg. 20 • Accident, critical illness, and cancer insurance • Accident, critical illness, and cancer insurance • Hospital indemnity insurance • Hospital indemnity insurance

Give employees peace of mind • Available to fully-insured customers at no cost • Available to fully-insured customers at no cost The College Tuition Benefit — pg. 16 upon renewal upon renewal • Available to self-funded customers • Available to self-funded customers International health • 2 plans to choose from (short- or long-term travel) • 2 plans to choose from (short- or long-term travel) insurance — pg. 21

Lower your financial risk Stop loss — pg. 21 • Not available • Available for self-funded customers

* HSAs can only be paired with a limited-purpose FSA to cover eligible vision and dental expenses. 2020 Large Group Plans | Independence Blue Cross 2 Improving care in EVERY COMMUNITY Making health care work better in the communities we serve by working together with providers to improve the quality and affordability of the care delivered to your employees.

Value-based programs provide quality and savings Independence is a leader in driving value-based health care through our Facilitated Health Networks (FHN). Instead of paying providers for volume, this approach rewards providers based on quality and outcomes.

% % BETTER DECREASE 32 1 21 2 in pediatric prevention in avoidable ER visits per 1,000

% 18 MORE PROVIDERS in a value-based contract than the national average3

1 Based on 2017 HEDIS National Average 2 Based on internal data 3 Health Care Payment Learning & Action Network. Measuring Progress: Adoption of Alternative Payment Models in Commercial, Medicaid, Medicare Advantage, and Medicare Fee-for-Service Programs. October 22, 2018 Improving care in every community

Health care value optimization Driving value in medical management As stewards of your dollar, we regularly review programs, In recent years, Independence has optimized our medical processes, and policies — using industry benchmarks and management savings to ensure members receive high-quality best practice standards — to identify and address outliers health care in the safest setting. As a result, we are: in health care costs and utilization. Once we identify new • Driving evidence-based care initiatives, we embed them into our utilization management and claim payment policies. • Reducing the number of unnecessary procedures and related costs from potential complications • Embedding pharmacy benefits with medical benefits to provide the safest, most appropriate care

Network Management and reimbursement administration

Medical/Pharmacy Policy

Health Care Value Optimization

Utilization Management

Payment Optimization

% FHN success story: Penn Medicine CUT We collaborate with the University of Health System (Penn Medicine) 25 to ensure our members receive quality health care at an affordable price. in hospital readmissions rates after the first year

Preventing readmissions Real-time data Face-to-face with doctors Payment models incentivize doctors Exchanging data helps give a We hold quarterly meetings with Penn to deliver quality care, preventing complete view of patients' health Medicine doctors to provide tools to unnecessary readmissions. and identify gaps in care. help them maximize cost efficiencies.

2020 Large Group Plans | Independence Blue Cross 4 Personalized MEMBER ENGAGEMENT A positive and engaging employee and member experience is about getting members to understand and use their benefits to make smart decisions about their health and care expenses. Engaging with members helps them:

Better understand Improve their health Make informed health Use self-service tools and maximize their and well-being care decisions and resources health benefits

Members can access the following tools anytime, anywhere on ibx.com or through the IBX mobile app.

Tools for members' health Tools for members' wealth • Achieve Well-being • Healthy Lifestyles reimbursements • Telemedicine services • Care Cost Estimator • Find a Doctor tool • Price a Drug tool • Behavioral health resources • Blue 365® discount • Blue Insider SM savings • Spending accounts

The IBX mobile app is a top-rated app in both the Apple and Google Play stores. Personalized member engagement

Industry-leading member experience Keeping members connected With two-thirds of our subscribers digitally engaged It all starts with the member ID card, which invites in IBX Wire® or email, our award-winning engagement members to call to confirm receipt. Then, we reach strategy delivers customized content that guides members out to members throughout the year with personalized to the right tools and resources for their needs. By engaging information depending on where they are in their health early and often, we’re not only driving better health care journey. Messages are also prioritized so that outcomes but also driving a healthier, more productive members receive the most vital ones first. workforce for your business.

Clinical Messages PRIORITY Onboarding Messages PRIORITY • Gaps in care • Site of Service education • Medication adherence 01 • Self-service tips 02 • Discharge follow-up • Welcome by product • Preventive health reminders

FREQUENCY BASED FREQUENCY ON CLINICAL NEEDS 2 TIMES PER MONTH 2

PRIORITY General Engagement Transactional Triggers AS • Digital newsletters • ID card updates ELIGIBLE • How to find a provider 03 • Appeals status • Deals and discounts • Benefits coordination

FREQUENCY FREQUENCY 2 2 TIMES PER MONTH UNLIMITED

Engagement drives powerful results 42% 14% 11% MORE LIKELY LESS LIKELY MORE TO BE COMPLIANT WITH TO USE THE ER FOR COMPLIANT WITH THEIR MEDICATION REGIMEN NON-EMERGENT REASONS PREVENTIVE SCREENINGS

2020 Large Group Plans | Independence Blue Cross 6 Helping members Achieve with Independence The prevalence of chronic conditions and unhealthy lifestyle choices are key factors in rising health care costs and, ultimately, your bottom line. Whether your employees are generally healthy or need a little more support, our Achieve Well-being and Achieve Better Health programs are tailored to meet their specific needs.

Achieve Well-being Achieve Better Health

Self-service tools to help employees stay healthy Care management programs for extra health support

• Engaging online tools that make it easy for members to achieve • 24/7 access to a registered nurse Health Coach their well-being goals • Resources and support for members with chronic conditions • Personalized action plan includes ongoing activities and reminders • Case managers to help members with serious illnesses • Ability to sync with fitness apps and devices for progress, biometrics, or conditions personal challenges, and inviting friends • Targeted clinical messaging to help members Achieve Better Health • Up to $450 in reimbursements for gym workouts, weight management, and tobacco cessation programs • Maternity program support to pregnant members

Focusing on behavioral health Cognitive behavioral therapies are available to your employees on ibx.com.* These confidential and free online programs help them balance work and home responsibilities. They can:

Create a personal health plan Receive online self- View helpful tips Find local providers based on a quick screening paced care on demand and articles who offer tele-behavioral health capabilities

* Available to members who have employee assistance program benefits through Magellan Behavioral Health. 7 Invest in your employees

Invest in your strongest asset — your employees We provide tools to help you We give you the tools and resources to build a customized build a customized worksite worksite well-being program that promotes more engaged, productive, and healthier employees. After all, your well-being program, which employees are your company’s greatest asset, and their health can dramatically affect your workplace. can include:

Use your wellness credits for on-site services Seminars and videos Creating a culture of well-being in your workplace starts by reinforcing the idea of year-round wellness. Employers in our Large Group market (51+) are eligible for wellness Incentives and rewards credits every year to help implement a program for their organization. You can use your wellness credits on pre- selected vendors who provide services for on-site biometric Ready-made well-being challenges screenings, chair massages, fitness challenges, nutrition counseling, stress workshops, and much more.

Operational wellness plans

Assessments

Toolkits and communication templates

Visit wellbeing.ibx.com for tools to build your customized well-being program.

Service excellence Our customer service center provides outstanding support to members. Our services include:

Agents who receive extensive State-of-the-art technology Live, in-person support Concierge solutions that training on members’ needs that helps agents give that's available at are available for buy-up quick, efficient service Independence LIVE

2020 Large Group Plans | Independence Blue Cross 8 Helping make health care coverage easier to manage Administer your health benefits efficiently and securely through ibx.com. Sign in to access enrollment, billing, reporting, marketing tools, and our latest news.

PAY WITH eBILL This secure and convenient service allows you to pay and view invoices. You can choose to make a one-time payment at any time right up until your premium due date. Or, you can set up a recurring monthly payment from one or multiple bank accounts.

MANAGE ACCOUNT Add or remove an employee and change employee or dependent information. CREATE INDEX REPORTS FOR 100+ Easily get detailed and actionable insights about health care trends and cost drivers.

COMPREHENSIVE TOOLKITS Access self-service toolkits to help you promote Independence capabilities and services to your employees.

IBX.COM

9 Inspiring PURPOSEFUL INNOVATION Making health care work better means disrupting the status quo and pioneering new ways to improve health care for our members. As market leaders, we are inspired to develop new ways to improve health care. Our focus is always on members, their health, and innovative ways of doing things that will help make the health care experience more convenient, effective, and affordable.

Quil Through our new partnership with , we've developed a platform that empowers individuals with customized health-related content through multiple digital channels, supporting them through their health care journey, and helping them answer the question of what's next.

Innovation center Located at our headquarters in Philadelphia, it’s a two-floor, high-tech center that leverages design-thinking principles to unleash innovative solutions. It is also available for customers and partners to solve specific challenges.

Investing in new ventures, partnerships, and technologies We help to make a better and more sustainable health care system by nurturing the country’s most promising health-related startups. We also forge powerful partnerships that foster public-private collaborations and improve quality, lower costs, and promote health care innovation.

Blue Cross Blue Shield Health of America This report is a source of insights, information, and powerful stories highlighting how Blue Cross Blue Shield companies are leading the way to better health care — and better health — for America. To view the reports, visit bcbs.com/the-health-of-america. Tailored HEALTH PLAN SOLUTIONS No one knows your business better than you do. That’s why we work with you to design a comprehensive and flexible benefits solution that meets your unique needs. Our health plan options are designed to create a comprehensive benefits solution tailored to the needs of your business and employees.

For you For members • Plans at every price point • Coverage in and out of network • Cost-sharing flexibility • Affordable cost-sharing • Employee satisfaction and retention • More choices and control Tailored health plan solutions

Health plans to fit your needs and budget Choose from our portfolio of standard health plans and innovative options — Tiered Networks, Choice Advantage with Site of Service (SoS) benefits, or an HSA-qualified plan with an HSA. Our plans give members choices and affordable access to care at a premium that works for you.

Plan options

PPO POS DPOS • Copay • Copay • Copay • Deductible/Copay • Deductible/Copay • Deductible/Copay • HSA • Choice Advantage (SoS) • Choice Advantage (SoS) • Tiered Network • Deductible/Coinsurance

Plans offer both in- and out-of-network coverage We offer a wide variety of PPO, Direct Point-of-Service (POS), and POS plans, many of which are available at the same cost-sharing across each product type to give you a range of premiums.

Personal Choice® PPO Keystone Direct POS Keystone POS

Access to more than 60,000 doctors X X X

Select a primary care physician X X

No specialist referrals needed X X1 for the highest level of benefits

In-network benefits nationwide X

24/7 telemedicine access X X X

Away from Home Care® for those temporarily X X living outside the coverage area

Emergency and urgent care access worldwide X X X

1 Members with a Direct POS plan need a referral from their PCP for certain services: Routine X-rays, spinal manipulations, physical/occupational therapy, and acupuncture. For lab work, members should use the designated site selected by their PCP for the lowest out-of-pocket costs. 2020 Large Group Plans | Independence Blue Cross 12 Tiered Network plans Members can save on hospital Our Tiered Network plans offer cost savings for you and your and outpatient services employees. The PPO Tiered Network plans offer members Out-of-pocket savings are based on the provider's tier. the option to save on out-of-pocket costs for hospital and Members can choose between tier 1 and tier 2 hospitals or certain outpatient services. outpatient facilities when they access care. We’ve made it easy for members to determine a hospital or outpatient facility tier when they search on ibx.com. Here’s a look at the types of providers and services that are subject to tiering. In-network tier 1 $ • Inpatient hospital admissions for medical and maternity care • Outpatient surgery at ambulatory In-network tier 2 $$ surgical centers • Hospital-based outpatient radiology centers • Hospital-based outpatient labs Out-of-network $$$

All other services are not subject to tiering. Member cost sharing for these services is the same at any in-network provider.

13 Members save with Tiered Networks

Members save with tier 1 hospitals. Here is a listing of our tier 1 and tier 2 hospitals by county.

Tier 1 and Tier 2 hospitals by county

Tier 1 - ($) Tier 2 — ($$)

Bucks Bucks Aria Health — Bucks County Campus St. Mary Medical Center Doylestown Hospital Grand View Hospital Lower Bucks Hospital St. Luke’s Health Network — Quakertown Campus

Chester Chester Brandywine Hospital Chester County Hospital Jennersville Hospital Main Line Health — Paoli Hospital Phoenixville Hospital

Delaware Delaware Crozer-Chester Medical Center Main Line Health — Riddle Hospital Delaware County Memorial Hospital Mercy Fitzgerald Hospital Springfield Hospital Taylor Hospital

Montgomery Montgomery Abington Memorial Hospital Albert Einstein Medical Center — Montgomery Campus Holy Redeemer Hospital and Medical Center Main Line Health — Bryn Mawr Hospital Lansdale Hospital Main Line Health — Lankenau Medical Center Pottstown Memorial Medical Center Suburban Community Hospital

Philadelphia Philadelphia Aria Health — Frankford Campus Albert Einstein Medical Center Aria Health — Torresdale Campus Albert Einstein Medical Center — Germantown Campus Chestnut Hill Hospital Children's Hospital of Philadelphia Methodist Hospital Fox Chase Cancer Center Roxborough Memorial Hospital Hospital of the University of Pennsylvania Thomas Jefferson University Hospital Jeanes Hospital Mercy Philadelphia Hospital Nazareth Hospital Penn Presbyterian Medical Center Pennsylvania Hospital Shriner's Hospital for Children St. Christopher's Hospital for Children Temple — Northeast Campus Temple University Hospital

Tier assignments are accurate as of the date of publication. They are reviewed annually and are subject to change. Members can visit ibx.com for the most up-to-date information. 2020 Large Group Plans | Independence Blue Cross 14 Site of Service benefits and Choice Advantage plans Our Site of Service (SoS) benefits give members choices services in the privacy of their home or doctor's office when accessing certain services. Members save money instead of an outpatient hospital setting. on out-of-pocket costs and you save on overall costs based Our Choice Advantage plans build on our existing SoS on where care is received. benefits to offer members even more opportunity to save All health plans now include SoS benefits for biotech/ on out-of-pocket costs. Some of the additional SoS benefits specialty injectables and infusion services. Members can include routine and complex radiology and pathology. pay less and feel more comfortable with receiving these

Covered SoS services

Choice Advantage PPO Choice Advantage POS/DPOS All other plans

Biotech Specialty Injectables X X X

Infusion X X X

Lab/pathology X X (PPO plans only)

Preventive colonoscopy X X X

Outpatient surgery X X

Physical/occupational therapy X X (PPO plans only)

Routine/complex radiology X

NEW

All health plans now include a site of service benefit for biotech/specialty injectables and infusion services, which gives members the option to save their health care dollars based on where these services are provided.

15 Additional health plan benefits

Telemedicine The College Tuition Benefit® Telemedicine is a benefit offered with all plans and provides One way to help attract and retain talent is through The members with easy access to care. Telemedicine is a great College Tuition Benefit, which is included with all plans alternative when a member's PCP is unavailable. Members at no additional cost to you. It works like a scholarship may experience lower medical costs, reduced ER and program, where subscribers can earn SAGE Scholars urgent care utilization for non-emergencies, and decreased Tuition Rewards® to help offset the cost of a four-year absenteeism when they take advantage of this benefit. undergraduate education at a participating college or university nationwide. MDLIVE, a leading telemedicine vendor, offers secure, 24/7 access to board-certified physicians via secure video chat, • Subscribers can sponsor students who are part over the telephone, or through the mobile app. Signing up of their immediate or extended family — children, is easy with Sophie, a virtual assistant who guides members grandchildren, nieces, nephews, stepchildren, and godchildren.* through the registration processes. • One Tuition Rewards point is equal to a $1 guaranteed minimum discount off of the full price of tuition. • When subscribers register for the program they earn % 2,000 points, and students receive 500 Tuition Rewards OF PATIENTS points upon enrollment. Subscribers also receive an 96 additional 2,500 points in year four. did not take any further actions in accessing care for that The College Tuition Benefit is a great retention tool for same condition you, because the longer your employee stays with your company and keeps their Independence coverage, the % more your employee can accrue. 82 OF CASES Tuition Rewards points grow each year did not require any further action within the next 7 days Year 7 17,000 pts

Year 6 15,000 pts % 97PATIENT SATISFACTION Year 5 13,000 pts Year 4 11,000 pts**

Year 3 6,500 pts

Year 2 4,500 pts

Sign up 2,500 pts

* Subject to certain restrictions. ** Includes additional 2,500 2020 Large Group Plans | Independence Blue Cross 16 Power of one: Medical and pharmacy together Choosing Independence to manage both your medical and pharmacy benefits gives us a holistic view of your employees’ health and utilization so we can help coordinate all aspects of their health care.

Our prescription drug plans are powered by a national, Specialty pharmacy drugs top-three Pharmacy Benefit Manager (PBM), and Specialty drug spending continues to outpace all other managed by FutureScripts®. As partners, we are able to: health care costs. Our specialty pharmacy program • Provide greater savings and lower total spend offers a holistic approach to care that goes beyond the • Improve employee health person’s specialty prescriptions and treatment. Our therapy management programs and experienced pharmacy and • Utilize one member ID card and member portal nurse clinical management teams help improve member • Deliver value health outcomes while reducing overall costs of care. While drug prices continue to rise at an alarming rate, our prescription drug plans provide members with safe Most Cost Effective Setting program and affordable access to covered medications through: Specialty drugs are expensive, and for those who have rare and serious conditions requiring newer medications • PreCheck MyScript. A digital tool that allows the prescribing physician to determine the most and emerging technologies, our Most Cost Effective affordable medication options for members. Setting program helps members receive the appropriate medication in their home, provider’s office, or infusion • Rebates at point-of-sale. Where applicable rebates are provided directly to members with deductibles center, where it costs three to four times less than if they or coinsurance plans to reduce out-of-pocket costs. received it in a hospital. • Online and mobile tools. Members access drug pricing tools to help them identify lower-cost alternatives. These tools also provide messaging regarding NEW FOR 2020! medication adherence and generic drug availability. Most of our prescription drug plans now allow members to get a 90-day supply of maintenance medication at any For our Prescription Drug plans, see page 53. Walgreens in addition to mail service. 90 DAY SUPPLY

17 Pharmacy benefits

Specialty drug savings with Briova Rx® SPECIALT Y STRATEGIES COST EFFECTIVE With the help of our specialty drug partner, BriovaRx, DRUGS* SETTING PROGRAM** members receive expert, personalized 24/7 support from pharmacists and nurses experienced in treating rare, complex, and chronic diseases. BriovaRx’s hands-on approach to personalized care includes:

• Online resources and videos $400B Clinically • Condition, clinical, and lifestyle support Estimated appropriate drugs 57 DRUGS currently covered • Side effect management National Spend for members • Tracking the impact of an intervention • Measuring disease progression 9%+ NATIONAL Safe, cost-effective $105M health care spend treatment setting in savings Video consultations Real-time, face-to-face video consultations with an expert clinician or patient care coordinator from a secure online patient portal.

Support bundles Free therapy support kit to help patients manage their condition and any treatment side effects.

Support community Patients receive tailored videos based on their condition and treatment regimen by email and can view them on any device; emails are sent throughout the course of treatment to provide continued encouragement and answer common questions a patient might have while taking the medication.

Combating the opioid crisis Independence has improved prescribing habits by adding five-day supply limits, introducing enhanced pre-authorization policies, and setting up system alerts to call attention to possible misuse. We have created programs that give those suffering from addiction access to effective community-based opioid treatment and prevention as well as doctors in our Medication Assisted Treatment (MAT) network. We are also implementing new strategies by building better integration with behavioral health services and offering alternative pain management therapies, like acupuncture, in plan benefits. By tracking claims data over a five-year period, Independence has seen a major reduction in the number of members using opioids, claims processed, and opioid dosages prescribed.

% REDUCTION % DECREASE 40 in opioid users** 46 in opioid prescriptions**

*Nationally by 2020 | ** Based on internal analytics. 2020 Large Group Plans | Independence Blue Cross 18 Spending accounts offer tax advantages and more control over health care spending With tax advantages for both employers and employees, spending accounts make a smart addition to your health plans. You can choose to offer an HSA with one of our HSA-qualified plans, or you can add an HRA or FSA1 to any other eligible health plan.

BlueSaver® HSA, HRA, and FSA

Encourage your employees to take more control over planning and paying for eligible health care expenses and help them get the most out of their health care dollars.

For employers For employees • Flexibility to choose plans that fit your budget • Tax advantages and more control over health care • Tax-advantaged spending accounts to help spending decisions lower your health care costs • Easy access through ibx.com • Easy online account maintenance and reporting • Integration of spending accounts and health claims • Convenient funding methods • Streamlined payments including debit card

HSA HRA Medical FSA1,2 Allows employers to choose lower premium Another way to help employees offset Offered as a standalone account or plans with higher deductibles while giving health care expenses, but the employer with HRA/HSA,3 giving employees Why employers offer employees a way to save for qualified contributes tax-advantaged funds only a way to pay for qualified medical medical expenses as well as future health when claims are paid, owns the account, expenses, including some that may care expenses and can define eligible categories not be covered by insurance

Compatible with HSA-qualified high-deductible health plans Any plan except HSA plans Any plan3

Who owns the account Employee Employer Employer

Who funds the account Employer and/or employee Employer Employee in most circumstances

Who establishes IRS Employer and Independence IRS with employer option to contribution rules establish lower limits Qualified medical expenses Qualified medical expenses as Qualified medical expenses Helps pay for4 determined by employer

Yes Employer option Employer option of partial Funds carry over carry-over or grace period

Portable Yes No No

1 Available to 100+ customers only. 2 Dependent care FSA also available. 3 Employers participating in an HSA can only elect a limited-purpose health care FSA. 4 Refer to IRS Publication 502 for a complete list of qualified medical and dental expenses. If account funds are used for non-qualified medical expenses, they are subject to the current tax rate and may be subject to a 20 percent penalty. Independence does not provide legal or tax advice. Consult your legal and/or tax advisor for rules regarding the tax advantages of spending accounts. 19 Additional Specialty Services

Additional benefits Our comprehensive suite of ancillary products provides a holistic approach to managing your employees' health and wealth while reducing the total cost of care.

Dental Guardian supplemental insurance Our dental plans encourage prevention, early diagnosis, and Our suite of seven Guardian-sponsored products provide treatment of conditions before they become costly problems. your employees with financial safety and security from Administered by United Concordia, all plans focus on an unexpected illness or injury. flexibility, network access, and simple plan administration. • Life insurance • Can match almost any PPO plan to limit disruption • Short- and long-term disability insurance • National network of 127,000 unique dentists and • Accident, critical illness, and cancer insurance 410,000 total locations focus on deep discounts • Hospital indemnity insurance • Annual maximum roll over and Preventive Incentive control out-of-pocket costs Employee assistance program • No waiting periods or preexisting condition clauses on most plans Help your employees work through personal matters quickly, easily, and confidentially with Personal Life ManagementSM For a sample of dental plans, see page 55. provided by Integrated Behavioral Health. • Live counseling and support for legal and financial Vision services, child care and elder care, adoption, and education planning Administered by Davis Vision®, our vision plans go beyond • Custom training for workplace performance and safety access to eye exams and eye wear. Regular eye exams can help detect more serious medical conditions like diabetes • Help managing mandatory referrals and and heart disease, as well as the effects of harmful blue worksite incidents light exposure from everyday cell phone and computer use.

• National network of more than 84,000 points of access • Low to no copay or frame allowance options • Exclusive $50 frame allowance enhancement at Visionworks* • Fixed pricing on all cosmetic options and anti-reflective coatings which protect against blue light exposure • Access to exclusive EPIC Hearing discounts on exams, hearing aids, and more

For our vision plans, see page 57.

* Visionworks enhancement available on most plans 2020 Large Group Plans | Independence Blue Cross 20 Stop loss Through HM Insurance Group (HMIG), stop loss insurance will help lower your financial risk by protecting your self-funded business against large or catastrophic claims.

• Transparent administration between medical and stop loss • Competitive pricing and flexible funding options to manage cash flow

International health insurance, available through GeoBlue®

• Short- or long-term coverage worldwide (less than 180 days or more than 6 months) • English-speaking, Western-trained physicians in over 190 countries • 24/7 concierge-level assistance plus an app to help members find care anywhere in the world

Boost your employee retention and acquisition efforts Ask your broker, consultant, or Independence account executive about adding these ancillary products to complete your benefits package.

21 51+ HEALTH PLANS PLANS FOR 51 PLUS CUSTOMERS 51 – 99 health plans

51-99 HEALTH PLANS

Copay health plans Deductible/copay health plans Give employees the predictability of fixed Balance lower premiums with predictable out-of-pocket costs out-of-pocket costs

• No deductible or coinsurance for in-network services • Copays for the most commonly used services • PPO options for more flexibility; DPOS and POS • Can be paired with a health reimbursement account options for affordability to help employees pay for deductible expenses • Built-in vision exams with DPOS and POS • Built-in vision exams with DPOS and POS

Deductible/coinsurance health plans HSA-qualified health plans Offer more control over health care choices Offer employees more control over their health care dollars

• Coinsurance on most services including but not limited • Option to save on taxes with an HSA to doctor visits, inpatient hospital admissions, and • The flexibility of a PPO, at a lower premium outpatient surgical procedures • Integrated prescription drug coverage

Choice Advantage health plans Tiered Network plans Offer employees options to save on health care Offer more choice and savings

• Members can save on care by visiting designated or • Personal Choice® PPO hospitals and facility freestanding sites instead of hospital-based sites providers are grouped into two tiers, based on cost • Plans available with and without deductibles and and quality measures coinsurance for in-network services • Members pay less when they choose tier 1 providers, but the choice is theirs • Members can save on hospital and outpatient services

NEW FOR ALL PLANS!

All plans now include a biotech/specialty injectables and infusion benefit, which means members will pay less when a drug is administered in the home or doctor’s office as opposed to an outpatient setting. Personal Choice PPO Personal Choice PPO Personal Choice PPO Keystone DPOS Keystone DPOS Keystone DPOS Copay Health Plans Keystone POS Keystone POS Keystone POS $50/$80/$500+$250 1 $40/$70/$500 1 $30/$60/$400 1

Benefits per contract year You pay in-network You pay in-network You pay in-network

Deductible — individual/family $0 $0 $0

Coinsurance 0% 0% 0% Out-of-pocket maximum — individual/family3 $7,900/$15,800 $7,900/$15,800 $7,900/$15,800

Preventive services4 Preventive care for adults and children $0 $0 $0

Preventive colonoscopy for colorectal cancer screening — $0/$750 $0/$750 $0/$750 Preventive Plus Providers/Hospital-based22

Physician services Primary care office visit/retail clinic $50 $40 $30

Specialist office visit $80 $70 $60 DPOS/POS — $405 DPOS/POS — $405 DPOS/POS — $405 Eye exam PPO — Not covered PPO — Not covered PPO — Not covered Telemedicine $40 $40 $30

Urgent care $100 $100 $100

Spinal manipulations (20 visits per year) $806,7 $706,7 $606,7

Physical/occupational therapy (30 visits per year) $806,7 $706,7 $606,7 Freestanding/Hospital-based

Hospital/other medical services Inpatient hospital services8/professional services $500 per day for days 1-5, $500 per day10/$0 $400 per day10/$0 (includes maternity) $250 per day for days 6-109/$0

Emergency room (not waived if admitted)11 $300 $300 $300

Observation room (waived if admitted) $300 $300 $300

Routine radiology/diagnostic — Freestanding/Hospital-based20 $807 $707 $607

MRI/MRA, CT/CTA scan, PET scan — $300 $300 $200 Freestanding/Hospital-based Biotech/specialty injectables — home or office/outpatient $150/$300 $150/$300 $150/$300 Infusion — home or office/outpatient $50/$100 $40/$80 $30/$60 Durable medical equipment/prosthetics 50% 50% 50% Mental health, serious mental illness, and substance abuse $80/$500 per day for days 1-5, $70/$500 per day10 $60/$400 per day10 — outpatient/inpatient8 $250 per day for days 6-109 Outpatient surgery — Ambulatory surgical center/Hospital-based $500 $500 $400 $0 (POS/DPOS) $0 (POS/DPOS) $0 (POS/DPOS) Outpatient lab/pathology — Freestanding/Hospital-based $0/$160 (PPO) $0/$140 (PPO) $0/$120 (PPO)

Prescription drugs Low-cost generic drugs Generic drugs See prescription drug plans on See prescription drug plans on See prescription drug plans on Preferred brand drugs pages 53 – 54 pages 53 – 54 pages 53 – 54 Non-preferred drugs Self-administered specialty drugs

Out-of-network18,19 You pay 0ut-of-network You pay 0ut-of-network You pay 0ut-of-network $2,500/$5,000 (PPO/DPOS) $2,500/$5,000 (PPO/DPOS) $2,500/$5,000 (PPO/DPOS) Deductible 5,000/$10,000 (POS) 5,000/$10,000 (POS) 5,000/$10,000 (POS) Coinsurance 50% after ded 50% after ded 50% after ded $10,000/$20,000 (PPO/DPOS) $10,000/$20,000 (PPO/DPOS) $10,000/$20,000 (PPO/DPOS) Out-of-pocket maximum — individual/family21 $30,000/$60,000 (POS) $30,000/$60,000 (POS) $30,000/$60,000 (POS)

23 Personal Choice PPO Keystone DPOS Personal Choice PPO Keystone POS $15/$35/$150 1 $20/$40/$250 1

You pay in-network You pay in-network

$0 $0

0% 0% $7,900/$15,800 $7,900/$15,800

$0 $0

$0/$750 $0/$750

$20 $15

$40 $35 DPOS/POS — $355 Not covered PPO — Not covered $20 $15

$85 $70

$406,7 $356

$406,7 $356

$250 per day10/$0 $150 per day10/$0

$250 $200

$250 $200

$407 $35

$80 $70

$100/$200 $100/$200 $20/$40 $15/$30 50% 50%

$40/$250 per day10 $35/$150 per day10

$250 $150 $0 (POS/DPOS) $0 (POS/DPOS) $0/$80 (PPO) $0/$70 (PPO)

See prescription drug plans on pages 53 – 54 See prescription drug plans on pages 53 – 54

You pay 0ut-of-network You pay 0ut-of-network $2,500/$5,000 (PPO/DPOS) $2,500/$5,000 5,000/$10,000 (POS) 50% after ded 50% after ded $10,000/$20,000 (PPO/DPOS) $10,000/$20,000 $30,000/$60,000 (POS)

Footnotes begin on page 50 | ded = Deductible 2020 Large Group Plans | Independence Blue Cross 24 Personal Choice PPO Keystone POS Keystone DPOS Deductible/Copay Health Plans $3,500/$20/$40/70% 1 Keystone POS $2,000/$30/$60/80% 1

Benefits per contract year You pay in-network You pay in-network

Deductible — individual/family $3,500/$7,000 $2,000/$4,000

Coinsurance 30% 20%

Out-of-pocket maximum — individual/family3 $7,900/$15,800 $7,900/$15,800

Preventive services4 Preventive care for adults and children 0% no ded 0% no ded

Preventive colonoscopy for colorectal cancer screening — $0/$750 no ded $0/$750 no ded Preventive Plus Providers/Hospital-based22

Physician services Primary care office visit/retail clinic $20 no ded $30 no ded

Specialist office visit $40 no ded $60 no ded DPOS/POS — $40 no ded5 Eye exam $35 no ded5 PPO — Not covered Telemedicine $20 no ded $30 no ded

Urgent care $85 no ded $100 no ded

Spinal manipulations (20 visits per year) $40 no ded7 $60 no ded6,7

Physical/occupational therapy (30 visits per year) Freestanding/Hospital-based $40 no ded7 $60 no ded6,7

Hospital/other medical services

Inpatient hospital services8/professional services (includes maternity) 30% after ded/30% after ded 20% after ded/20% after ded

Emergency room (not waived if admitted)11 $250 after ded $300 after ded

Observation room (waived if admitted) 30% after ded 20% after ded

Routine radiology/diagnostic — Freestanding/Hospital-based20 $40 no ded7 $60 no ded7

MRI/MRA, CT/CTA scan, PET scan — Freestanding/Hospital-based $80 no ded $200 no ded

Biotech/specialty injectables — home or office/outpatient $100 no ded/$200 no ded $150 no ded/$300 no ded

Infusion — home or office/outpatient 30% after ded/50% after ded 20% after ded/40% after ded

Durable medical equipment/prosthetics 30% after ded 20% after ded

Mental health, serious mental illness, and substance abuse $40 no ded/30% after ded $60 no ded/20% after ded — outpatient/inpatient8

Outpatient surgery — Ambulatory surgical center/Hospital-based 30% after ded 20% after ded

$60 no ded (POS/DPOS) Outpatient lab/pathology — Freestanding/Hospital-based $40 no ded $60 no ded/$120 no ded (PPO)

Prescription drugs Low-cost generic drugs Generic drugs See prescription drug plans on See prescription drug plans on Preferred brand drugs pages 53 – 54 pages 53 – 54 Non-preferred drugs Self-administered specialty drugs

Out-of-network18,19 You pay 0ut-of-network You pay 0ut-of-network Deductible $5,000/$10,000 $5,000/$10,000 Coinsurance 50% after ded 50% after ded $10,000/$20,000 (PPO/DPOS) Out-of-pocket maximum — individual/family21 $30,000/$60,000 $30,000/$60,000 (POS)

25 Personal Choice PPO Personal Choice PPO Personal Choice PPO Keystone DPOS Keystone DPOS Keystone DPOS Keystone POS Keystone POS Keystone POS $3,000/$30/$60/90% 1 $4,000/$30/$60/90% 1 $5,000/$30/$60/90% 1

You pay in-network You pay in-network You pay in-network

$3,000/$6,000 $4,000/$8,000 $5,000/$10,000

10% 10% 10%

$7,900/$15,800 $7,900/$15,800 $7,900/$15,800

0% no ded 0% no ded 0% no ded

$0/$750 no ded $0/$750 no ded $0/$750 no ded

$30 no ded $30 no ded $30 no ded

$60 no ded $60 no ded $60 no ded DPOS/POS — $40 no ded5 DPOS/POS — $40 no ded5 DPOS/POS — $40 no ded5 PPO — Not covered PPO — Not covered PPO — Not covered $30 no ded $30 no ded $30 no ded

$100 no ded $100 no ded $100 no ded

$60 no ded6,7 $60 no ded6,7 $60 no ded6,7

$60 no ded6,7 $60 no ded6,7 $60 no ded6,7

10% after ded/10% after ded 10% after ded/10% after ded 10% after ded/10% after ded

$300 after ded $300 after ded $300 after ded

10% after ded 10% after ded 10% after ded

$60 no ded7 $60 no ded7 $60 no ded7

$200 no ded $200 no ded $200 no ded

$150 no ded/$300 no ded $150 no ded/$300 no ded $150 no ded/$300 no ded

10% after ded/30% after ded 10% after ded/30% after ded 10% after ded/ 30% after ded

10% after ded 10% after ded 10% after ded

$60 no ded/10% after ded $60 no ded/10% after ded $60 no ded/10% after ded

10% after ded 10% after ded 10% after ded

$60 no ded (POS/DPOS) $60 no ded (POS/DPOS) $60 no ded (POS/DPOS) $60 no ded/$120 no ded (PPO) $60 no ded/$120 no ded (PPO) $60 no ded/$120 no ded (PPO)

See prescription drug plans on pages 53 – 54 See prescription drug plans on pages 53 – 54 See prescription drug plans on pages 53 – 54

You pay 0ut-of-network You pay 0ut-of-network You pay 0ut-of-network $5,000/$10,000 $6,000/$12,000 $7,500/$15,000 50% after ded 50% after ded 50% after ded $10,000/$20,000 (PPO/DPOS) $12,000/$24,000 (PPO/DPOS) $15,000/$30,000 (PPO/DPOS) $30,000/$60,000 (POS) $30,000/$60,000 (POS) $30,000/$60,000 (POS)

Footnotes begin on page 50 | ded = Deductible 2020 Large Group Plans | Independence Blue Cross 26 Personal Choice PPO Personal Choice PPO Keystone DPOS Deductible/Copay Health Plans $1,500/$20/$40/100% 1 Keystone POS $2,500/$30/$60/100% 1

Benefits per contract year You pay in-network You pay in-network

Deductible — individual/family $1,500/$3,000 $2,500/$5,000

Coinsurance 0% 0%

Out-of-pocket maximum — individual/family3 $7,900/$15,800 $7,900/$15,800

Preventive services4 Preventive care for adults and children 0% no ded 0% no ded

Preventive colonoscopy for colorectal cancer screening — $0/$750 no ded $0/$750 no ded Preventive Plus Providers/Hospital-based22

Physician services Primary care office visit/retail clinic $20 no ded $30 no ded

Specialist office visit $40 no ded $60 no ded DPOS/POS — $40 no ded5 Eye exam Not covered PPO — Not covered

Telemedicine $20 no ded $30 no ded

Urgent care $85 no ded $100 no ded

Spinal manipulations (20 visits per year) $40 no ded6 $60 no ded6,7

Physical/occupational therapy (30 visits per year) Freestanding/Hospital-based $40 no ded6 $60 no ded6,7

Hospital/other medical services Inpatient hospital services8/professional services 0% after ded/0% after ded 0% after ded/0% after ded (includes maternity) Emergency room (not waived if admitted)11 $250 after ded $300 after ded

Observation room (waived if admitted) $250 after ded $300 after ded

Routine radiology/diagnostic — Freestanding/Hospital-based20 $40 no ded $60 no ded7

MRI/MRA, CT/CTA scan, PET scan — Freestanding/Hospital-based $80 no ded $200 no ded

Biotech/specialty injectables — home or office/outpatient $100 no ded/$200 no ded $150 no ded/$300 no ded

Infusion — home or office/outpatient 0% after ded/20% after ded 0% after ded/20% after ded

Durable medical equipment/prosthetics 0% after ded 0% after ded

Mental health, serious mental illness, and substance abuse $40 no ded/0% after ded $60 no ded/0% after ded — outpatient/inpatient8

Outpatient surgery — Ambulatory surgical center/Hospital-based 0% after ded 0% after ded

$60 no ded (POS/DPOS) Outpatient lab/pathology — Freestanding/Hospital-based $40 no ded/$80 no ded $60 no ded/$120 no ded (PPO)

Prescription drugs Low-cost generic drugs Generic drugs Preferred brand drugs See prescription drug plans on See prescription drug plans on pages 53 – 54 pages 53 – 54 Non-preferred drugs

Self-administered specialty drugs

Out-of-network18,19 You pay 0ut-of-network You pay 0ut-of-network Deductible $5,000/$10,000 $5,000/$10,000 Coinsurance 50% after ded 50% after ded $10,000/$20,000 (PPO/DPOS) Out-of-pocket maximum — individual/family21 $10,000/$20,000 $30,000/$60,000 (POS)

27 Personal Choice PPO Personal Choice PPO Keystone DPOS Keystone DPOS Personal Choice PPO Keystone POS Keystone POS $6,000/$20/$40/100% 1 $3,000/$30/$60/100% 1 $5,000/$40/$70/100% 1

You pay in-network You pay in-network You pay in-network

$3,000/$6,000 $5,000/$10,000 $6,000/$12,000

0% 0% 0%

$7,900/$15,800 $7,900/$15,800 $7,900/$15,800

0% no ded 0% no ded 0% no ded

$0/$750 no ded $0/$750 no ded $0/$750 no ded

$30 no ded $40 no ded $20 no ded

$60 no ded $70 no ded $40 no ded DPOS/POS — $40 no ded5 DPOS/POS — $40 no ded5 Not covered PPO — Not covered PPO — Not covered

$30 no ded $40 no ded $20 no ded

$100 no ded $100 no ded $85 no ded

$60 no ded6,7 $70 no ded6,7 $40 no ded6

$60 no ded6,7 $70 no ded6,7 $40 no ded6

0% after ded/0% after ded 0% after ded/0% after ded 0% after ded/0% after ded

$300 after ded $300 after ded $250 after ded

$300 after ded $300 after ded $250 after ded

$60 no ded7 $70 no ded7 $40 no ded

$200 no ded $300 no ded $80 no ded

$150 no ded/$300 no ded $150 no ded/$300 no ded $100 no ded/$200 no ded

0% after ded/20% after ded 0% after ded/20% after ded 0% after ded/20% after ded

0% after ded 0% after ded 0% after ded

$60 no ded/0% after ded $70 no ded/0% after ded $40 no ded/0% after ded

0% after ded 0% after ded 0% after ded

$60 no ded (POS/DPOS) $70 no ded (POS/DPOS) $40 no ded (POS/DPOS) $60 no ded/$120 no ded (PPO) $70 no ded/$140 no ded (PPO) $40 no ded/$80 no ded (PPO)

See prescription drug plans on pages 53 – 54 See prescription drug plans on pages 53 – 54 See prescription drug plans on pages 53 – 54

You pay 0ut-of-network You pay 0ut-of-network You pay 0ut-of-network $5,000/$10,000 $7,500/$15,000 $9,000/$18,000 50% after ded 50% after ded 50% after ded $10,000/$20,000 (PPO/DPOS) $15,000/$30,000 (PPO/DPOS) $18,000/$36,000 $30,000/$60,000 (POS) $30,000/$60,000 (POS)

Footnotes begin on page 50 | ded = Deductible 2020 Large Group Plans | Independence Blue Cross 28 Deductible/Coinsurance Health Plan

Benefits per contract year

Deductible — individual/family

Coinsurance

Out-of-pocket maximum — individual/family3

Preventive services4 Preventive care for adults and children

Preventive colonoscopy for colorectal cancer screening — Preventive Plus Providers/Hospital-based22

Physician services Primary care office visit/retail clinic

Specialist office visit

Eye exam

Telemedicine

Urgent care

Spinal manipulations (20 visits per year)

Physical/occupational therapy (30 visits per year) Freestanding/Hospital-based

Hospital/other medical services

Inpatient hospital services8/professional services (includes maternity)

Emergency room (not waived if admitted)11

Observation room (waived if admitted)

Routine radiology/diagnostic — Freestanding/Hospital-based20

MRI/MRA, CT/CTA scan, PET scan — Freestanding/Hospital-based

Biotech/specialty injectables — home or office/outpatient

Infusion — home or office/outpatient

Durable medical equipment/prosthetics

Mental health, serious mental illness, and substance abuse — outpatient/inpatient8

Outpatient surgery — Ambulatory surgical center/Hospital-based

Outpatient lab/pathology — Freestanding/Hospital-based

Prescription drugs12,14 Low-cost generic drugs13,15,16 Generic drugs13,16 Preferred brand drugs13,16 Non-preferred drugs13,16

Self-administered specialty drugs17

Out-of-network18,19 Deductible Coinsurance

Out-of-pocket maximum — individual/family21

29 Personal Choice PPO PPO $4000/90% w Int Rx

You pay in-network

$4,000/$8,000

10%

$7,900/$15,800

0% no ded

$0 no ded/$750 no ded

10% after ded

10% after ded

Not covered

0% no ded

10% after ded

10% after ded6

10% after ded6

10% after ded/10% after ded

10% after ded

10% after ded

10% after ded

10% after ded

10% after ded/30% after ded

10% after ded/30% after ded

10% after ded

10% after ded/10% after ded

10% after ded

10% after ded/20% after ded

$5 after ded $20 after ded $40 after ded $70 after ded

50% up to $500 after ded

You pay 0ut-of-network $6,000/$12,000 50% after ded

$12,000/$24,000

Footnotes begin on page 50 | ded = Deductible 2020 Large Group Plans | Independence Blue Cross 30 Personal Choice PPO Personal Choice PPO Personal Choice PPO HSA-qualified Health Plans $2,000/80% 2 $3,000/80% 2 $5,000/80% 2

Benefits per contract year You pay in-network You pay in-network You pay in-network

Deductible — individual/family $2,000 /$4,000 $3,000/$6,000 $5,000/$10,000

Coinsurance 20% 20% 20% Out-of-pocket maximum — individual/family3 $6,750/$13,500 $6,750/$13,500 $6,750/$13,500

Preventive services4 Preventive care for adults and children 0% no ded 0% no ded 0% no ded

Preventive colonoscopy for colorectal cancer screening — $0/$750 no ded $0/$750 no ded $0/$750 no ded Preventive Plus Providers/Hospital-based22

Physician services Primary care office visit/retail clinic 20% after ded 20% after ded 20% after ded

Specialist office visit 20% after ded 20% after ded 20% after ded

Eye exam Not covered Not covered Not covered

Telemedicine 20% after ded 20% after ded 20% after ded

Urgent care 20% after ded 20% after ded 20% after ded

Spinal manipulations (20 visits per year) 20% after ded6 20% after ded6 20% after ded6

Physical/occupational therapy (30 visits per year) 20% after ded6 20% after ded6 20% after ded6 Freestanding/Hospital-based

Hospital/other medical services Inpatient hospital services8/professional services 20% after ded/20% after ded 20% after ded/20% after ded 20% after ded/20% after ded (includes maternity)

Emergency room (not waived if admitted)11 20% after ded 20% after ded 20% after ded

Observation room (waived if admitted) 20% after ded 20% after ded 20% after ded

Routine radiology/diagnostic — Freestanding/Hospital-based20 20% after ded 20% after ded 20% after ded

MRI/MRA, CT/CTA scan, PET scan — 20% after ded 20% after ded 20% after ded Freestanding/Hospital-based

Biotech/specialty injectables — home or office/outpatient 20% after ded/40% after ded 20% after ded/40% after ded 20% after ded/40% after ded

Infusion — home or office/outpatient 20% after ded/40% after ded 20% after ded/40% after ded 20% after ded/40% after ded

Durable medical equipment/prosthetics 20% after ded 20% after ded 20% after ded

Mental health, serious mental illness, and substance abuse 20% after ded/20% after ded 20% after ded/20% after ded 20% after ded/20% after ded — outpatient/inpatient8

Outpatient surgery — 20% after ded 20% after ded 20% after ded Ambulatory surgical center/Hospital-based

Outpatient lab/pathology — Freestanding/Hospital-based 20% after ded/30% after ded 20% after ded/30% after ded 20% after ded/30% after ded

Prescription drugs12,14 Low-cost generic drugs13,15,16 $5 after ded $5 after ded $5 after ded Generic drugs13,16 $20 after ded $20 after ded $20 after ded Preferred brand drugs13,16 $40 after ded $40 after ded $40 after ded Non-preferred drugs13,16 $70 after ded $70 after ded $70 after ded

Self-administered specialty drugs17 50% up to $500 after ded 50% up to $500 after ded 50% up to $500 after ded

Out-of-network18,19 You pay 0ut-of-network You pay 0ut-of-network You pay 0ut-of-network Deductible $5,000/$10,000 $5,000/$10,000 $7,500/$15,000 Coinsurance 50% after ded 50% after ded 50% after ded Out-of-pocket maximum — individual/family21 $10,000/$20,000 $10,000/$20,000 $15,000/$30,000

31 Personal Choice PPO Personal Choice PPO Personal Choice PPO Personal Choice PPO $2,500/90% 2 $5,000/70% 2 $3,000/90% 2 $4,000/90% 2

You pay in-network You pay in-network You pay in-network You pay in-network

$2,500 /$5,000 $5,000/$10,000 $3,000/$6,000 $4,000 /$8,000

10% 30% 10% 10% $6,750/$13,500 $6,750/$13,500 $6,750/$13,500 $6,750/$13,500

0% no ded 0% no ded 0% no ded 0% no ded

$0/$750 no ded $0 no ded/$750 no ded $0/$750 no ded $0/$750 no ded

10% after ded 30% after ded 10% after ded 10% after ded

10% after ded 30% after ded 10% after ded 10% after ded

Not covered Not covered Not covered Not covered

10% after ded 30% after ded 10% after ded 10% after ded

10% after ded 30% after ded 10% after ded 10% after ded

10% after ded6 30% after ded 10% after ded6 10% after ded6

10% after ded6 30% after ded 10% after ded6 10% after ded6

10% after ded/10% after ded 30% after ded/30% after ded 10% after ded/10% after ded 10% after ded/10% after ded

10% after ded 30% after ded 10% after ded 10% after ded

10% after ded 30% after ded 10% after ded 10% after ded

10% after ded 30% after ded 10% after ded 10% after ded

10% after ded 30% after ded 10% after ded 10% after ded

10% after ded/30% after ded 30% after ded/50% after ded 10% after ded/30% after ded 10% after ded/30% after ded

10% after ded/30% after ded 30% after ded/50% after ded 10% after ded/30% after ded 10% after ded/30% after ded

10% after ded 30% after ded 10% after ded 10% after ded

10% after ded/10% after ded 30% after ded/30% after ded 10% after ded/10% after ded 10% after ded/10% after ded

10% after ded 30% after ded 10% after ded 10% after ded

10% after ded/20% after ded 20% after ded/30% after ded 10% after ded/20% after ded 10% after ded/20% after ded

$5 after ded $5 after ded $5 after ded $5 after ded $20 after ded $20 after ded $20 after ded $20 after ded $40 after ded $40 after ded $40 after ded $40 after ded $70 after ded $70 after ded $70 after ded $70 after ded

50% up to $500 after ded 50% up to $500 after ded 50% up to $500 after ded 50% up to $500 after ded

You pay 0ut-of-network You pay 0ut-of-network You pay 0ut-of-network You pay 0ut-of-network $5,000/$10,000 $7,500/$15,000 $5,000/$10,000 $6,000/$12,000 50% after ded 50% after ded 50% after ded 50% after ded $10,000/$20,000 $15,000/$30,000 $10,000/$20,000 $12,000/$24,000

Footnotes begin on page 50 | ded = Deductible 2020 Large Group Plans | Independence Blue Cross 32 Personal Choice PPO Personal Choice PPO Personal Choice PPO HSA-qualified Health Plans $2,000/100% 2 $3,000/100% 2 $5,000/100% 2

Benefits per contract year You pay in-network You pay in-network You pay in-network

Deductible — individual/family $2,000/$4,000 $3,000/$6,000 $5,000/$10,000

Coinsurance 0% 0% 0% Out-of-pocket maximum — individual/family3 $6,750/$13,500 $6,750/$13,500 $6,750/$13,500

Preventive services4 Preventive care for adults and children 0% no ded 0% no ded 0% no ded

Preventive colonoscopy for colorectal cancer screening — $0/$750 no ded $0/$750 no ded $0/$750 no ded Preventive Plus Providers/Hospital-based22

Physician services Primary care office visit/retail clinic 0% after ded 0% after ded 0% after ded

Specialist office visit 0% after ded 0% after ded 0% after ded

Eye exam Not covered Not covered Not covered

Telemedicine 0% after ded 0% after ded 0% after ded

Urgent care 0% after ded 0% after ded 0% after ded

Spinal manipulations (20 visits per year) 0% after ded6 0% after ded6 0% after ded6

Physical/occupational therapy (30 visits per year) 0% after ded6 0% after ded6 0% after ded6 Freestanding/Hospital-based

Hospital/other medical services Inpatient hospital services8/professional services 0% after ded/0% after ded 0% after ded/0% after ded 0% after ded/0% after ded (includes maternity) Emergency room (not waived if admitted)11 0% after ded 0% after ded 0% after ded

Observation room (waived if admitted) 0% after ded 0% after ded 0% after ded

Routine radiology/diagnostic — Freestanding/Hospital-based20 0% after ded 0% after ded 0% after ded

MRI/MRA, CT/CTA scan, PET scan — 0% after ded 0% after ded 0% after ded Freestanding/Hospital-based

Biotech/specialty injectables — home or office/outpatient 0% after ded/20% after ded 0% after ded/20% after ded 0% after ded/20% after ded

Infusion — home or office/outpatient 0% after ded/20% after ded 0% after ded/20% after ded 0% after ded/20% after ded

Durable medical equipment/prosthetics 0% after ded 0% after ded 0% after ded

Mental health, serious mental illness, and substance abuse 0% after ded/0% after ded 0% after ded/0% after ded 0% after ded/0% after ded — outpatient/inpatient8

Outpatient surgery — 0% after ded 0% after ded 0% after ded Ambulatory surgical center/Hospital-based

Outpatient lab/pathology — Freestanding/Hospital-based $0 after ded/10% after ded $0 after ded/10% after ded $0 after ded/10% after ded

Prescription drugs12,14 Low-cost generic drugs13,15,16 $5 after ded $5 after ded $5 after ded Generic drugs13,16 $20 after ded $20 after ded $20 after ded Preferred brand drugs13,16 $40 after ded $40 after ded $40 after ded Non-preferred drugs13,16 $70 after ded $70 after ded $70 after ded

Self-administered specialty drugs17 50% up to $500 after ded 50% up to $500 after ded 50% up to $500 after ded

Out-of-network18,19 You pay 0ut-of-network You pay 0ut-of-network You pay 0ut-of-network Deductible $5,000/$10,000 $5,000/$10,000 $7,500/$15,000 Coinsurance 50% after ded 50% after ded 50% after ded Out-of-pocket maximum — individual/family21 $10,000/$20,000 $10,000/$20,000 $15,000/$30,000

33 Personal Choice PPO Personal Choice PPO Personal Choice PPO Personal Choice PPO $6,350/100% 2 $3,000/$30/$60/$500 2 $4,000/$40/$70/$250 2 $5,000/$40/$70/100% 2

You pay in-network You pay in-network You pay in-network You pay in-network

$6,350/$12,700 $3,000/$6,000 $4,000/$8,000 $5,000/$10,000

0% 0% 0% 0% $6,750/$13,500 $6,750/$13,500 $6,750/$13,500 $6,750/$13,500

0% no ded 0% no ded 0% no ded 0% no ded

$0/$750 no ded $0/$750 no ded $0/$750 no ded $0/$750 no ded

0% after ded $30 after ded $40 after ded $40 after ded

0% after ded $60 after ded $70 after ded $70 after ded

Not covered Not covered Not covered Not covered

0% after ded $30 after ded $40 after ded $40 after ded

0% after ded $100 after ded $100 after ded $100 after ded

0% after ded6 $60 after ded6 $70 after ded6 $70 after ded6

0% after ded6 $60 after ded6 $70 after ded6 $70 after ded6

Subject to ded and $500/day10 / Subject to ded and $250/day10 / 0% after ded/0% after ded 0% after ded/0% after ded 0% after ded 0% after ded 0% after ded $300 after ded $300 after ded $300 after ded

0% after ded $300 after ded $300 after ded $300 after ded

0% after ded $60 after ded $70 after ded $70 after ded

0% after ded $200 after ded $300 after ded $300 after ded

0% after ded/20% after ded $150 after ded/$300 after ded $150 after ded/$300 after ded $150 after ded/$300 after ded

0% after ded/20% after ded 0% after ded/20% after ded 0% after ded/20% after ded 0% after ded/20% after ded

0% after ded 0% after ded 0% after ded 0% after ded

$60 after ded/ $70 after ded/ 0% after ded/0% after ded $70 after ded/0% after ded Subject to ded and $500/day10 Subject to ded and $250/day10

0% after ded $500 after ded $250 after ded 0% after ded

$0 after ded/10% after ded $60 after ded/$120 after ded $70 after ded/$140 after ded $70 after ded/$140 after ded

$5 after ded $5 after ded $5 after ded $5 after ded $20 after ded $20 after ded $20 after ded $20 after ded $40 after ded $40 after ded $40 after ded $40 after ded $70 after ded $70 after ded $70 after ded $70 after ded

50% up to $500 after ded 50% up to $500 after ded 50% up to $500 after ded 50% up to $500 after ded

You pay 0ut-of-network You pay 0ut-of-network You pay 0ut-of-network You pay 0ut-of-network $9,000/$18,000 $5,000/$10,000 $6,000/$12,000 $7,500/$15,000 50% after ded 50% after ded 50% after ded 50% after ded $18,000/$36,000 $10,000/$20,000 $12,000/$24,000 $15,000/$30,000

Footnotes begin on page 50 | ded = Deductible 2020 Large Group Plans | Independence Blue Cross 34 Keystone POS Personal Choice PPO Choice Advantage Health Plans CA $40/$85/$500 1 CA $40/$85/$500 1

Benefits per contract year You pay in-network You pay in-network

Deductible — individual/family $0 $0

Coinsurance 0% 0%

Out-of-pocket maximum — individual/family3 $7,900/$15,800 $7,900/$15,800

Preventive services4 Preventive care for adults and children $0 $0

Preventive colonoscopy for colorectal cancer screening — $0/$750 $0/$750 Preventive Plus Providers/Hospital-based22

Physician services Primary care office visit/retail clinic $40 $40

Specialist office visit $85 $85 Eye exam $405 Not covered

Telemedicine $40 $40

Urgent care $100 $100

Spinal manipulations (20 visits per year) $857 $856

Physical/occupational therapy (30 visits per year) Freestanding/Hospital-based $857 $50/$1506

Hospital/other medical services Inpatient hospital services8/professional services $500 per day10/$0 $500 per day10/$0 (includes maternity) Emergency room (not waived if admitted)11 $300 $300

Observation room (waived if admitted) $300 $300

Routine radiology/diagnostic — Freestanding/Hospital-based20 $857 $50/$150

MRI/MRA, CT/CTA scan, PET scan — Freestanding/Hospital-based $300 $200/$400

Biotech/specialty injectables — home or office/outpatient $150/$300 $150/$300

Infusion — home or office/outpatient $40/$80 $40/$80

Durable medical equipment/prosthetics 50% 50%

Mental health, serious mental illness, and substance abuse $85/$500 per day10 $85/$500 per day10 — outpatient/inpatient8

Outpatient surgery — Ambulatory surgical center/Hospital-based $350/$700 $350/$700

Outpatient lab/pathology — Freestanding/Hospital-based $0 $0/$170

Prescription drugs Low-cost generic drugs Generic drugs Preferred brand drugs See prescription drug plans on See prescription drug plans on pages 53 – 54 pages 53 – 54 Non-preferred drugs

Self-administered specialty drugs

Out-of-network18,19 You pay 0ut-of-network You pay 0ut-of-network Deductible $5,000/$10,000 $2,500/$5,000 Coinsurance 50% after ded 50% after ded Out-of-pocket maximum — individual/family21 $30,000/$60,000 $10,000/$20,000

35 Personal Choice PPO Personal Choice PPO CA $3,000/$25/$65/80% 1 CA $4,000/$30/$75/90% 1

You pay in-network You pay in-network

$3,000/$6,000 $4,000/$8,000

20% 10%

$7,900/$15,800 $7,900/$15,800

$0 no ded $0 no ded

$0/$750 no ded $0/$750 no ded

$25 no ded $30 no ded

$65 no ded $75 no ded Not covered Not covered

$25 no ded $30 no ded

$100 no ded $100 no ded

$65 no ded6 $75 no ded6

$40 no ded/$100 no ded6 $50 no ded/$150 no ded6

20% after ded/20% after ded 10% after ded/10% after ded

$300 after ded $300 after ded

$300 after ded $300 after ded

$40 no ded/$100 no ded $50 no ded/$150 no ded

$100 no ded/$200 no ded $200 no ded/$400 no ded

$150 no ded/$300 no ded $150 no ded/$300 no ded

20% after ded/40% after ded 10% after ded/30% after ded

20% after ded 10% after ded

$65 no ded/20% after ded $75 no ded/10% after ded

20% after ded/30% after ded 10% after ded/ 30% after ded

$40 no ded/$100 no ded $50 no ded/$150 no ded

See prescription drug plans on pages 53 – 54 See prescription drug plans on pages 53 – 54

You pay 0ut-of-network You pay 0ut-of-network $5,000/$10,000 $6,000/$12,000 50% after ded 50% after ded $10,000/$20,000 $12,000/$24,000

Footnotes begin on page 50 | ded = Deductible 2020 Large Group Plans | Independence Blue Cross 36 Personal Choice PPO Tiered Personal Choice PPO Tiered Tiered Network Health Plans $30-$60/$500 1 $40-$80/90% 1

You pay in- You pay in- You pay in- You pay in- Benefits per contract year network — Tier 1 network — Tier 2 network — Tier 1 network — Tier 2 Deductible — individual/family $0 $2,500/$5,000 $0 $5,000/$10,000 Coinsurance 10% 20% 10% 30% Out-of-pocket maximum — individual/family3 $7,900/$15,800 $7,900/$15,800 $7,900/$15,800 $7,900/$15,800 Preventive services4 Preventive care for adults and children 0% 0% 0% 0%

Preventive colonoscopy for colorectal cancer screening — $0/$750 $0/$750 $0/$750 $0/$750 Preventive Plus Providers/Hospital-based22

Physician services Primary care office visit/retail clinic $30 $30 no ded $40 $40 no ded Specialist office visit $60 $60 no ded $80 $80 no ded Eye exam Not covered Not covered Not covered Not covered Telemedicine $30 $30 no ded $40 $40 no ded Urgent care $100 $100 no ded $100 $100 no ded Spinal manipulations (20 visits per year)6 $60 $60 no ded $80 $80 no ded Physical/occupational therapy (30 visits per year) $60 $60 no ded $80 $80 no ded Freestanding/Hospital-based6 Hospitalization/other medical services Inpatient hospital services8/professional services 20% after ded/ 30% after ded/ $500 per day10/10% 10%/10% (includes maternity) 20% after ded 30% after ded Emergency room (not waived if admitted)11 $200 $200 no ded $300 $300 no ded Observation room (waived if admitted) $200 $200 no ded $300 $300 no ded Routine radiology/diagnostic — Freestanding/Hospital-based20 $60 $60/20% after ded $80 $80/30% after ded MRI/MRA, CT/CTA scan, PET scan — $200 $200/20% after ded $300 $300/30% after ded Freestanding/Hospital-based Biotech/specialty injectables — home or office/outpatient $150/$300 $150/$300 no ded $150/$300 $150/$300 no ded

Infusion — home or office/outpatient 10%/30% 10%/30% no ded 10%/30% 10%/30% no ded

Durable medical equipment/prosthetics 10% 10% no ded 10% 10% no ded

Mental health, serious mental illness, and substance abuse $60 no ded/ $80 no ded/ $60/$500 per day10 $80/10% — outpatient/inpatient8 $500 per day, no ded10 10% no ded

Outpatient surgery — $500 per day 20% after ded 10% 30% after ded Ambulatory surgical center/Hospital-based

Outpatient lab/pathology — Freestanding/Hospital-based $60 $60/20% after ded $80 $80/30% after ded

Prescription drugs Low-cost generic drugs

Generic drugs See prescription See prescription See prescription See prescription Preferred brand drugs drug plans on drug plans on drug plans on drug plans on pages 53 – 54 pages 53 – 54 pages 53 – 54 pages 53 – 54 Non-preferred drugs

Self-administered specialty drugs

You pay You pay You pay You pay Out-of-network18,19 0ut-of-network 0ut-of-network 0ut-of-network 0ut-of-network Deductible $5,000/$10,000 $5,000/$10,000 $7,500/$15,000 $7,500/$15,000 Coinsurance 50% 50% 50% 50% Out-of-pocket maximum — individual/family21 $10,000/$20,000 $10,000/$20,000 $15,000/$30,000 $15,000/$30,000

37 Footnotes begin on page 50 | ded = Deductible 100+ HEALTH PLANS PLANS FOR 100 PLUS CUSTOMERS 100+ health plans

100 PLUS HEALTH PLANS

Get even more flexibility with premiums and cost-sharing 100+ customers can choose plans from either the 51 – 99 section or the 100+ section. Our 100+ customers can also choose from Deductible/Coinsurance plans that can be paired with an HRA. This section provides a summary of the plans available by highlighting key benefits.

Copay health plans

Deductible/copay health plans

Deductible/coinsurance health plans

HSA-qualified health plans

Choice Advantage health plans

Complete benefits summaries are available at ibx.com/forms _online. More coverage options to fit your unique business needs While 100+ customers can choose from any of the health plans available to 51+ customers, they also have a broader set of options to choose from, including more prescription drug plans.

In-network/contract-year benefits

Out-of-Pocket Deductible Product Type Lines of Business Option Maximum PCP Individual/Family Individual/Family

PPO/DPOS/POS $50/$80/$500+$250 N/A $7,900/$15,800 $50

PPO/DPOS/POS $40/$70/$500 N/A $7,900/$15,800 $40

PPO/DPOS/POS $30/$60/$400 N/A $7,900/$15,800 $30

PPO/DPOS/POS $25/$50/$400 N/A $7,900/$15,800 $25

PPO/DPOS/POS $20/$40/$400 N/A $7,900/$15,800 $20

Copay PPO/DPOS/POS $20/$40/$250 N/A $7,900/$15,800 $20 Health Plans

PPO/DPOS/POS $15/$35/$250 N/A $7,900/$15,800 $15

PPO/DPOS/POS $15/$35/$150 N/A $7,900/$15,800 $15

PPO/DPOS/POS $10/$25/$100 N/A $7,900/$15,800 $10

PPO/DPOS/POS $10/$25/100% N/A $7,900/$15,800 $10

PPO/DPOS/POS $10/$20/100% N/A $7,900/$15,800 $10

39 Routine Radiology/ Outpatient Emergency Specialist Lab Inpatient Hospital Urgent Care Complex Radiology Surgery Room

$500 per day; days 1-5 $80 $80/$300 $0 $500 $300 $100 $250 per day; days 6-10

$70 $70/$300 $0 $500 per day $500 $300 $100

$60 $60/$200 $0 $400 per day $400 $300 $100

$50 $50/$100 $0 $400 per day $400 $300 $100

$40 $40/$80 $0 $400 per day $400 $250 $85

$40 $40/$80 $0 $250 per day $250 $250 $85

$35 $35/$70 $0 $250 per day $250 $200 $70

$35 $35/$70 $0 $150 per day $150 $200 $70

$25 $25/$50 $0 $100 per day $100 $200 $70

$25 $25/$50 $0 $0 $0 $200 $70

$20 $20/$40 $0 $0 $0 $100 $50

ded = Deductible 2020 Large Group Plans | Independence Blue Cross 40 In-network/contract-year benefits

Out-of-Pocket Deductible Product Type Lines of Business Option Maximum PCP Individual/Family Individual/Family

PPO/DPOS/POS $6,000/$20/$40/100% $6,000/$12,000 $7,900/$15,800 $20 no ded

PPO/DPOS/POS $5,000/$40/$70/100% $5,000/$10,000 $7,900/$15,800 $40 no ded

PPO/DPOS/POS $4,000/$40/$70/100% $4,000/$8,000 $7,900/$15,800 $40 no ded

PPO/DPOS/POS $3,000/$30/$60/100% $3,000/$6,000 $7,900/$15,800 $30 no ded

PPO/DPOS/POS $2,500/$30/$60/100% $2,500/$5,000 $7,900/$15,800 $30 no ded

PPO/DPOS/POS $2,000/$30/$60/100% $2,000/$4,000 $7,900/$15,800 $30 no ded

PPO/DPOS/POS $1,500/$20/$40/100% $1,500/$3,000 $7,900/$15,800 $20 no ded

PPO/DPOS/POS $5,000/$30/$60/90% $5,000/$10,000 $7,900/$15,800 $30 no ded

PPO/DPOS/POS $4,000/$40/$70/90% $4,000/$8,000 $7,900/$15,800 $40 no ded

PPO/DPOS/POS $4,000/$30/$60/90% $4,000/$8,000 $7,900/$15,800 $30 no ded

PPO/DPOS/POS $3,000/$40/$70/90% $3,000/$6,000 $7,900/$15,800 $40 no ded

PPO/DPOS/POS $3,000/$30/$60/90% $3,000/$6,000 $7,900/$15,800 $30 no ded

PPO/DPOS/POS $2,500/$30/$60/90% $2,500/$5,000 $7,900/$15,800 $30 no ded

PPO/DPOS/POS $2,500/$20/$40/90% $2,500/$5,000 $7,900/$15,800 $20 no ded

Deductible/ PPO/DPOS/POS $2,000/$30/$60/90% $2,000/$4,000 $7,900/$15,800 $30 no ded Copay Health Plans PPO/DPOS/POS $2,000/$20/$40/90% $2,000/$4,000 $7,900/$15,800 $20 no ded PPO/DPOS/POS $1,500/$20/$40/90% $1,500/$3,000 $7,900/$15,800 $20 no ded

PPO/DPOS/POS $1,000/$20/$40/90% $1,000/$2,000 $7,900/$15,800 $20 no ded

PPO/DPOS/POS $500/$20/$40/90% $500/$1,000 $7,900/$15,800 $20 no ded

PPO/DPOS/POS $3,000/$30/$60/80% $3,000/$6,000 $7,900/$15,800 $30 no ded

PPO/DPOS/POS $2,500/$30/$60/80% $2,500/$5,000 $7,900/$15,800 $30 no ded

PPO/DPOS/POS $2,500/$20/$40/80% $2,500/$5,000 $7,900/$15,800 $20 no ded

PPO/DPOS/POS $2,000/$30/$60/80% $2,000/$4,000 $7,900/$15,800 $30 no ded

PPO/DPOS/POS $2,000/$20/$40/80% $2,000/$4,000 $7,900/$15,800 $20 no ded

PPO/DPOS/POS $1,500/$20/$40/80% $1,500/$3,000 $7,900/$15,800 $20 no ded

PPO/DPOS/POS $1,000/$20/$40/80% $1,000/$2,000 $7,900/$15,800 $20 no ded

PPO/DPOS/POS $500/$20/$40/80% $500/$1,000 $7,900/$15,800 $20 no ded

PPO/DPOS/POS $3,500/$20/$40/70% $3,500/$7,000 $7,900/$15,800 $20 no ded

PPO/DPOS/POS $2,500/$20/$40/70% $2,500/$5,000 $7,900/$15,800 $20 no ded

PPO/DPOS/POS $1,500/$20/$40/70% $1,500/$3,000 $7,900/$15,800 $20 no ded

41 Routine Radiology/ Inpatient Outpatient Emergency Specialist Lab Urgent Care Complex Radiology Hospital Surgery Room

$40 no ded $40 no ded/$80 no ded $40 no ded 100% after ded 100% after ded $250 after ded $85 no ded

$70 no ded $70 no ded/$300 no ded $70 no ded 100% after ded 100% after ded $300 after ded $100 no ded

$70 no ded $70 no ded/$300 no ded $70 no ded 100% after ded 100% after ded $300 after ded $100 no ded

$60 no ded $60 no ded/$200 no ded $60 no ded 100% after ded 100% after ded $300 after ded $100 no ded

$60 no ded $60 no ded/$200 no ded $60 no ded 100% after ded 100% after ded $300 after ded $100 no ded

$60 no ded $60 no ded/$200 no ded $60 no ded 100% after ded 100% after ded $300 after ded $100 no ded

$40 no ded $40 no ded/$80 no ded $40 no ded 100% after ded 100% after ded $250 after ded $85 no ded

$60 no ded $60 no ded/$200 no ded $60 no ded 90% after ded 90% after ded $300 after ded $100 no ded

$70 no ded $70 no ded/$300 no ded $70 no ded 90% after ded 90% after ded $300 after ded $100 no ded

$60 no ded $60 no ded/$200 no ded $60 no ded 90% after ded 90% after ded $300 after ded $100 no ded

$70 no ded $70 no ded/$300 no ded $70 no ded 90% after ded 90% after ded $300 after ded $100 no ded

$60 no ded $60 no ded/$200 no ded $60 no ded 90% after ded 90% after ded $300 after ded $100 no ded

$60 no ded $60 no ded/$200 no ded $60 no ded 90% after ded 90% after ded $300 after ded $100 no ded

$40 no ded $40 no ded/$80 no ded $40 no ded 90% after ded 90% after ded $250 after ded $85 no ded

$60 no ded $60 no ded/$200 no ded $60 no ded 90% after ded 90% after ded $300 after ded $100 no ded

$40 no ded $40 no ded/$80 no ded $40 no ded 90% after ded 90% after ded $250 after ded $85 no ded

$40 no ded $40 no ded/$80 no ded $40 no ded 90% after ded 90% after ded $250 after ded $85 no ded

$40 no ded $40 no ded/$80 no ded $40 no ded 90% after ded 90% after ded $250 after ded $85 no ded

$40 no ded $40 no ded/$80 no ded $40 no ded 90% after ded 90% after ded $250 after ded $85 no ded

$60 no ded $60 no ded/$200 no ded $60 no ded 80% after ded 80% after ded $300 after ded $100 no ded

$60 no ded $60 no ded/$200 no ded $60 no ded 80% after ded 80% after ded $300 after ded $100 no ded

$40 no ded $40 no ded/$80 no ded $40 no ded 80% after ded 80% after ded $250 after ded $85 no ded

$60 no ded $60 no ded/$200 no ded $60 no ded 80% after ded 80% after ded $300 after ded $100 no ded

$40 no ded $40 no ded/$80 no ded $40 no ded 80% after ded 80% after ded $250 after ded $85 no ded

$40 no ded $40 no ded/$80 no ded $40 no ded 80% after ded 80% after ded $250 after ded $85 no ded

$40 no ded $40 no ded/$80 no ded $40 no ded 80% after ded 80% after ded $250 after ded $85 no ded

$40 no ded $40 no ded/$80 no ded $40 no ded 80% after ded 80% after ded $250 after ded $85 no ded

$40 no ded $40 no ded/$80 no ded $40 no ded 70% after ded 70% after ded $250 after ded $85 no ded

$40 no ded $40 no ded/$80 no ded $40 no ded 70% after ded 70% after ded $250 after ded $85 no ded

$40 no ded $40 no ded/$80 no ded $40 no ded 70% after ded 70% after ded $250 after ded $85 no ded

ded = Deductible 2020 Large Group Plans | Independence Blue Cross 42 In-network/contract-year benefits

Out-of-Pocket Deductible Product Type Lines of Business Option Maximum PCP Individual/Family Individual/Family

PPO $5,000/100% $5,000/$10,000 $7,900/$15,800 100% after ded

PPO $4,000/100% $4,000/$8,000 $7,900/$15,800 100% after ded

PPO $3,000/100% $3,000/$6,000 $7,900/$15,800 100% after ded

PPO $2,000/100% $2,000/$4,000 $7,900/$15,800 100% after ded

PPO $4,000/90% $4,000/$8,000 $7,900/$15,800 90% after ded

PPO $3,000/90% $3,000/$6,000 $7,900/$15,800 90% after ded Deductible/ Coinsurance PPO $2,500/90% $2,500/$5,000 $7,900/$15,800 90% after ded Health Plans PPO $2,000/90% $2,000/$4,000 $7,900/$15,800 90% after ded

PPO $1,500/90% $1,500/$3,000 $7,900/$15,800 90% after ded

PPO $3,000/80% $3,000/$6,000 $7,900/$15,800 80% after ded

PPO $2,500/80% $2,500/$5,000 $7,900/$15,800 80% after ded

PPO $2,000/80% $2,000/$4,000 $7,900/$15,800 80% after ded

PPO $1,500/80% $1,500/$3,000 $7,900/$15,800 80% after ded

43 Routine Radiology/ Inpatient Outpatient Emergency Specialist Lab Urgent Care Complex Radiology Hospital Surgery Room

100% after ded 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded

100% after ded 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded

100% after ded 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded

100% after ded 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded

90% after ded 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded

90% after ded 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded

90% after ded 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded

90% after ded 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded

90% after ded 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded

80% after ded 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded

80% after ded 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded

80% after ded 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded

80% after ded 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded

ded = Deductible 2020 Large Group Plans | Independence Blue Cross 44 In-network/contract-year benefits

Out-of-Pocket Lines of Deductible Product Type Option Maximum PCP Specialist Business Individual/Family Individual/Family

PPO $6,350/100% $6,350/$12,700 $6,750/$13,500 100% after ded 100% after ded

PPO $5,000/100% $5,000/$10,000 $6,750/$13,500 100% after ded 100% after ded

PPO $4,000/100% $4,000/$8,000 $6,750/$13,500 100% after ded 100% after ded

PPO $3,000/100% $3,000/$6,000 $6,750/$13,500 100% after ded 100% after ded

PPO $2,500/100% $2,500/$5,000 $6,750/$13,500 100% after ded 100% after ded

PPO $2,000/100% $2,000/$4,000 $6,750/$13,500 100% after ded 100% after ded

PPO $4,000/90% $4,000/$8,000 $6,750/$13,500 90% after ded 90% after ded

HSA PPO $3,000/90% $3,000/$6,000 $6,750/$13,500 90% after ded 90% after ded Coinsurance with PPO $2,500/90% $2,500/$5,000 $6,750/$13,500 90% after ded 90% after ded Integrated Rx Health Plans PPO $2,000/90% $2,000/$4,000 $6,750/$13,500 90% after ded 90% after ded

PPO $1,500/90% $1,500/$3,000 $6,750/$13,500 90% after ded 90% after ded

PPO $5,000/80% $5,000/$10,000 $6,750/$13,500 80% after ded 80% after ded

PPO $4,000/80% $4,000/$8,000 $6,750/$13,500 80% after ded 80% after ded

PPO $3,000/80% $3,000/$6,000 $6,750/$13,500 80% after ded 80% after ded

PPO $2,500/80% $2,500/$5,000 $6,750/$13,500 80% after ded 80% after ded

PPO $2,000/80% $2,000/$4,000 $6,750/$13,500 80% after ded 80% after ded

PPO $1,500/80% $1,500/$3,000 $6,750/$13,500 80% after ded 80% after ded

$5,000/$40/ PPO $5,000/$10,000 $6,750/$13,500 $40 after ded $70 after ded $70/100%

$4,000/$40/ PPO $4,000/$8,000 $6,750/$13,500 $40 after ded $70 after ded $70/100%

$4,000/$40/ PPO $4,000/$8,000 $6,750/$13,500 $40 after ded $70 after ded HSA Copay $70/90% $3,000/$40/ with PPO $3,000/$6,000 $6,750/$13,500 $40 after ded $70 after ded Integrated Rx $70/90% $4,000/$40/ Health Plans PPO $4,000/$8,000 $6,750/$13,500 $40 after ded $70 after ded $70/$250

$4,000/$30/ PPO $4,000/$8,000 $6,750/$13,500 $30 after ded $60 after ded $60/$250

$3,000/$30/ PPO $3,000/$6,000 $6,750/$13,500 $30 after ded $60 after ded $60/$500

Integrated Rx = Low-cost generic/Generic/Preferred brand/Non-preferred/Self-administered specialty drugs 45 Routine Radiology/ Inpatient Outpatient Emergency Integrated Rx Lab Urgent Care Complex Radiology Hospital Surgery Room (after ded)

$5/$20/$40/$70/50% 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded up to $500

$5/$20/$40/$70/50% 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded up to $500

$5/$20/$40/$70/50% 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded up to $500

$5/$20/$40/$70/50% 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded up to $500

$5/$20/$40/$70/50% 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded up to $500

$5/$20/$40/$70/50% 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded 100% after ded up to $500

$5/$20/$40/$70/50% 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded up to $500

$5/$20/$40/$70/50% 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded up to $500

$5/$20/$40/$70/50% 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded up to $500

$5/$20/$40/$70/50% 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded up to $500

$5/$20/$40/$70/50% 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded 90% after ded up to $500

$5/$20/$40/$70/50% 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded up to $500

$5/$20/$40/$70/50% 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded up to $500

$5/$20/$40/$70/50% 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded up to $500

$5/$20/$40/$70/50% 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded up to $500

$5/$20/$40/$70/50% 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded up to $500

$5/$20/$40/$70/50% 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded 80% after ded up to $500

$70 after ded/ $5/$20/$40/$70/50% $70 after ded 100% after ded 100% after ded 100% after ded 100% after ded $300 after ded up to $500

$70 after ded/ $5/$20/$40/$70/50% $70 after ded 100% after ded 100% after ded 100% after ded 100% after ded $300 after ded up to $500

$70 after ded/ $5/$20/$40/$70/50% $70 after ded 90% after ded 90% after ded 90% after ded 90% after ded $300 after ded up to $500

$70 after ded/ $5/$20/$40/$70/50% $70 after ded 90% after ded 90% after ded 90% after ded 90% after ded $300 after ded up to $500

$70 after ded/ $250 per day $5/$20/$40/$70/50% $70 after ded $250 after ded $300 after ded $100 after ded $300 after ded after ded up to $500

$60 after ded/ $250 per day $5/$20/$40/$70/50% $60 after ded $250 after ded $300 after ded $100 after ded $200 after ded after ded up to $500

$60 after ded/ $500 per day $5/$20/$40/$70/50% $60 after ded $500 after ded $300 after ded $100 after ded $200 after ded after ded up to $500

ded = Deductible 2020 Large Group Plans | Independence Blue Cross 46 In-network/contract-year benefits

Out-of- Deductible Pocket Lines of Inpatient Emergency Urgent Product Type Option Individual/ Maximum PCP Specialist Business Hospital Room Care Family Individual/ Family

CA $500 POS $40/$85/ N/A $7,900/$15,800 $40 $85 $300 $100 per day $500

CA $500 PPO $40/$85/ N/A $7,900/$15,800 $40 $85 $300 $100 per day Choice $500 Advantage CA $25 Health $3,000/ $3,000/ $65 20% $300 $100 PPO $7,900/$15,800 no $25/$65/ $6,000 no ded after ded after ded no ded Plans ded 80%

CA $30 $4,000/ $4,000/ $75 10% $300 $100 PPO $7,900/$15,800 no $30/$75/ $8,000 no ded after ded after ded no ded ded 90%

47 Physical/ Preventive Complex Outpatient Occupational Therapy Lab Colonoscopy Radiology Surgery Routine Radiology

Preventive Hospital- Free- Hospital- Free- Hospital- Free- Hospital- Free- Hospital- Plus based standing based standing based standing based standing based Providers

$0 $750 $85 $85 $300 $300 $0 $0 $350 $700

$0 $750 $50 $150 $200 $400 $0 $170 $350 $700

$750 $40 $100 $100 $200 $40 $100 20% 30% $0 no ded no ded no ded no ded no ded no ded no ded no ded after ded after ded

$750 $50 $150 $200 $400 $50 $150 10% 30% $0 no ded no ded no ded no ded no ded no ded no ded no ded after ded after ded

ded = Deductible 2020 Large Group Plans | Independence Blue Cross 48 What’s not covered • Services not medically necessary • Services or supplies that are experimental or investigative, except routine costs associated with qualifying clinical trials • Hearing aids, hearing examinations/tests for the prescription/fitting of hearing aids, and cochlear electromagnetic hearing devices • Assisted fertilization techniques, such as in vitro fertilization, GIFT, and ZIFT • Reversal of voluntary sterilization • Expenses related to organ donation for non-employee recipients • Music therapy, equestrian therapy, and hippotherapy • Sex therapy or other forms of counseling for the treatment of sexual dysfunction when performed by a non-licensed sex therapist • Routine foot care, unless medically necessary or associated with the treatment of diabetes • Foot orthotics, except for orthotics and podiatric appliances required for the prevention of complications associated with diabetes • Cranial prosthesis, including wigs intended to replace hair loss • Alternative therapies/complementary medicine such as reiki massage • Routine physical exams for non-preventive purposes, such as insurance or employment applications, college, or premarital examinations • Immunizations for travel or employment • Services or supplies payable under workers’ compensation, motor vehicle insurance, or other legislation of similar purpose • Cosmetic services/supplies • Bariatric or obesity surgery • Outpatient private duty nursing • Drugs not appearing on the Drug Formulary, except where an exception has been granted pursuant to the Formulary Exception Policy

Benefits that require preapproval Additional approval from Independence may be required before your employees may receive certain tests, procedures, and medications. When your employees need services that require preapproval, their primary care physician or provider contacts the Care Management and Coordination (CMC) team and submits information to support the request for services. The CMC team, made up of physicians and nurses, evaluates the proposed plan of care for payment of benefits. The CMC team will notify your employees' physician/provider if the services are approved for coverage. If the CMC team does not have sufficient information or the information evaluated does not support coverage, your employee and his or her physician/provider are notified in writing of the decision. Employees or a provider acting on their behalf may appeal the decision. At any time during the evaluation process or the appeal, the provider or your employee may submit additional information to support the request.

Additional benefits and exclusions The information in this brochure represents only a partial listing of benefits and exclusions of the plans. Benefits and exclusions may be further defined by the medical policy. The managed care plan may not cover all health care expenses. Members should read their contract, member handbook, or benefits booklet carefully to determine which health care services are covered. If more information is needed, members can call 1-800-ASK-BLUE (1-800-275-2583). Information in this brochure is current at the time of publication and is subject to change.

Additional information Your broker, consultant, or Independence account executive can provide information about the following upon request: • Factors that may affect changes in premium rates* • Benefits and premiums for all the health benefit plans for which you qualify

* Independence reserves the right to change premium rates. 49 Important plan details

Important plan details

Medical 1. Family deductible and out-of-pocket maximum apply when an individual and one or more dependents are enrolled. Once an individual meets the individual deductible amount, claims for that individual will pay. Once the family deductible is met, claims for all individuals will pay. Once an individual meets the individual out-of-pocket maximum, benefits for that individual are covered in full. Once the family out-of-pocket maximum is met, benefits for all family members are covered in full. Individual deductible and out-of-pocket maximum apply when an individual is enrolled without dependents. 2. Family deductible and out-of-pocket maximum apply when an individual and one or more dependents are enrolled. The full family deductible must be met by one or several family members before claims are eligible to pay; however, no family member will contribute more than the individual out-of-pocket maximum amount. Once an individual in the family has met the individual out-of-pocket maximum, benefits for that member are covered in full. Benefits for all family members are covered in full once the family out-of-pocket maximum is met. If an individual is enrolled without dependents, individual deductible and out-of-pocket maximum apply. 3. In-network out-of-pocket maximum includes copayments, coinsurance and deductible. 4. Age and frequency schedules may apply. 6. For PPO plans, visit limits are combined in- and out-of-network. 7. For DPOS and POS plans a referral is required from primary care physician. 8. 70 day Inpatient hospital day limit combined for all self-referred and out-of-network inpatient medical, maternity, mental health, serious mental illness, substance abuse and detoxification services. 9. Amount shown reflects the copayment per day. There is a maximum of ten copayments per admission. Copayment waived if readmitted within ten days of discharge for any condition. 10. Amount shown reflects the copayment per day. There is a maximum of five copayments per admission. Copayment waived if readmitted within ten days of discharge for any condition. 11. Out-of-network emergency room benefits are covered at the in-network cost-sharing level. 18. To receive maximum benefits, services must be provided by a participating provider. This is a highlight of available benefits. The benefits and exclusions for in-network and out-of-network care are not the same. All benefits are provided in accordance with the group contract and out-of-network benefits booklet/certificate. 19. For PPO plans non-participating preferred providers may bill you for differences between the Plan allowance, which is the amount paid by Independence, and the actual charge of the provider. This amount may be significant. Claims payments for non-preferred professional providers (physicians) are based on the lesser of the Medicare Professional Allowable Payment or the actual charge of the provider. For covered services that are not recognized or reimbursed by Medicare, payment is based on the lesser of the Independence applicable proprietary fee schedule or the actual charge of the provider. For covered services not recognized or reimbursed by Medicare or Independence’s fee schedule, the payment is based on 50 percent of the actual charge of the provider. It is important to note that all percentages for out-of-network services are percentage of the Plan allowance, not the actual charge of the provider. 20. For all plans, additional copayments may apply when you receive other services at your providers' office. 21. Out-of-network out-of-pocket maximum includes coinsurance only. 22. For routine colonoscopy for colorectal cancer screening, your cost share will vary depending on where you receive service. Vision 5. Independence vision benefits are administered by Davis Vision, an independent company. One eye exam every two years in-network only. Prescription Drug 12. Prescription drug benefits are administered by FutureScripts, an independent company providing pharmacy benefit management services. 13. Mail-order coverage is available for all prescription drug plans. The FutureScripts Mail-order service is a convenient and cost-effective way to order up to a 90-day supply of maintenance or long-term medication for delivery to a home, office, or location of choice. 14. Benefits provided for Covered Drugs and medicines appearing on the Drug Formulary. 15. Certain designated generic drugs are available at participating retail and mail-order pharmacies for reduced member cost-sharing ($5 retail/$10 mail order), after any applicable deductible. 16. Out-of-network benefits apply to prescriptions filled at non-participating pharmacies and the member must pay the full retail price for their prescription then file a paper claim for reimbursement. The member should refer to their benefits booklet to determine the out-of-network coverage for their plan. 17. A 30-day supply of self-administered specialty drugs is available through BriovaRx. There is no out-of-network coverage. † $250 per person; brand drugs only

The member has the right to receive health care services without discrimination based on race, ethnicity, age, mental or physical disability, genetic information, color, religion, gender, sexual orientation, national origin, or source of payment.

2020 Large Group Plans | Independence Blue Cross 50 Underwriting guidelines summary1

Maximum product offerings Groups of 51 or more eligible employees can select a maximum of three medical plans and up to two drug options.

Participation requirements2 • For groups of 51 or more, a minimum participation level of 75 percent is required for each worksite. • Independence will count waivers in the eligibility calculations. For example, credit is given for those eligible subscribers who opt out because they have coverage through a spouse, are an eligible dependent to 26, or enrolled in Medicare, Medicaid, or any other government issued coverage. • When coverage is extended to retirees, 100 percent participation is required for retired employees. Retiree-only groups will not be accepted.

Employer contribution requirement2 For contributory plan offerings, the employer must contribute a minimum of 50 percent of the calculated gross monthly premium for each plan offered.

Benefit plan changes • Upgrades are not allowed off-anniversary. • Groups may downgrade off-anniversary (limitations apply). • Downgrades will be allowed only if the effective date of the change is greater than 90 days prior to the next anniversary date. • Groups of 51-99 making plan changes to any line of business (medical or prescription drug) will be required to change all existing benefits, in addition to any new benefits, to the new product portfolio. • For groups of 100 or more, changes to one or more of existing medical plan designs will require all benefits to be changed to the new product portfolio. Pharmacy only changes will not require changes to existing medical plan designs.

High deductible health plan funding limitation2 For fully insured accounts that offer a high deductible health plan (HDHP), the employer cannot fund more than 50 percent of the annual deductible. Providing a secondary/supplemental product to fund the annual employee/family deductible (including the employer covering the cost of the deductible) is not permitted.

Submission guidelines All offerings are subject to final underwriting review and acceptance. Additional guidelines and policies may apply and are subject to change. This document is for informational purposes only and is not intended to be all-inclusive.

1 Refer to the complete Underwriting Guidelines available via ROAM. 2 As permitted by the state and federal legislation and mandates. 51 SPECIALTY SERVICES SPECIALITY SERVICES PLANS Specialty Services health plans

Specialty Services HEALTH PLANS

Bundling Specialty Services products with your medical plan not only saves you money on your medical coverage rate but can also provide a holistic approach to managing a member’s health and long-term medical costs. This section provides a summary of specialty plans available.

Prescription drug

Dental (Sample plans only)

Vision

BUNDLE AND SAVE!

Up to 3.5% savings available when you bundle prescription drug, dental, vision, and Guardian products! Prescription drug plans To most effectively control total cost of care and medical cost, you can elect prescription drug coverage for your 100+ customers. If you choose an HSA plan, prescription drug coverage is included. Prescription drug coverage is required for 51-99 customers.

Value Rx Value Rx Value Rx Value Rx Prescription $5/$20/$75/ $7/50% up to $125/50% $5/$20/$50/ $5/$20/$40/ Drug12,14 $100/50% up to $250/50% $75/50% $70/50% up to $1,000 up to $1,000 up to $1,000 up to $1,000

Benefits per You pay in-network You pay in-network You pay in-network You pay in-network contract year Low-cost generic13,15,16 $5 N/A $5 $5

Generic drugs13,16 $20 $7 $20 $20

Preferred brand13,16 $75 50% up to $125 max $50 $40

Non-preferred drugs13,16 $100 50% up to $250 max $75 $70

Self-administered specialty17 50% up to $1,000 max 50% up to $1,000 max 50% up to $1,000 max 50% up to $1,000 max

Value Rx Value Rx Value Rx Value Rx Prescription $5/$10/$40 $5/20%/20%/ $5/$15/$30/ $5/$10/$35/ Drug12,14 /$70/50% 20%/50% $50/50% $60/50% up to $500 up to $500 up to $500 up to $500

Benefits per You pay in-network You pay in-network You pay in-network You pay in-network contract year Low-cost generic13,15,16 $5 $5 $5 $5 Generic drugs13,16 $10 20% $15 $10 Preferred brand13,16 $40 20% $30 $35 Non-preferred drugs13,16 $70 20% $50 $60 Self-administered specialty17 50% up to $500 max 50% up to $500 max 50% up to $500 max 50% up to $500 max

53 Prescription drug plans

51

Value Rx Value Rx Value Rx Prescription Drug12,14 $5/$20/$40/$60/50% $5/$15/$35/$50/50% $5/$10/$20/$35/50% up to $500 up to $500 up to $500

Benefits per contract year You pay in-network You pay in-network You pay in-network

Low-cost generic13,15,16 $5 $5 $5

Generic drugs13,16 $20 $15 $10

Preferred brand13,16 $40 $35 $20

Non-preferred drugs13,16 $60 $50 $35

Self-administered specialty17 50% up to $500 max 50% up to $500 max 50% up to $500 max

Value Rx Value Rx Value Rx Value Rx Value Rx Value Rx $250/$5/10% $5/$20/$40/ $5/$10/$50/ $5/$10/$45/ $5/$15/$35/ $5/$15/$35/ no ded $60/50% $75/50% $75/50% $55/50% $50/50% 20%/30%/50% up to $500 up to $500 up to $500 up to $500 up to $500 up to $500

You pay You pay You pay You pay You pay You pay in-network in-network in-network in-network in-network in-network $5 — no deductible $5 $5 $5 $5 $5

10% coinsurance — no ded $20 $10 $10 $15 $15

20% after ded† $40 $50 $45 $35 $35

30% after ded† $60 $75 $75 $55 $50 50% up to $500 50% up to $500 max 50% up to $500 max 50% up to $500 max 50% up to $500 max 50% up to $500 max max after ded†

Value Rx Value Rx Value Rx Value Rx Value Rx Value Rx $5/$10/$30/ $5/$10/$25/ $5/$10/$25/ $5/$10/$20/ $5/$20/ $5/$15/50%/50% $50/50% $50/50% $40/50% $35/50% $35/50% up to $500 up to $500 up to $500 up to $500 up to $500 up to $500

You pay You pay You pay You pay You pay You pay in-network in-network in-network in-network in-network in-network $5 $5 $5 $5 N/A N/A $10 $10 $10 $10 $5 $5 $30 $25 $25 $20 $15 $20 $50 $50 $40 $35 50% $35 50% up to $500 max 50% up to $500 max 50% up to $500 max 50% up to $500 max 50% up to $500 max 50% up to $500 max

Footnotes begin on page 50 | ded = Deductible 2020 Large Group Plans | Independence Blue Cross 54 Dental plans

Concordia Flex Dental High option Middle option

Benefit Category1 In/Out-of-Network2 In/Out-of-Network2

Class 1 — Diagnostic/Preventive Services Exams 100% 100%

X-rays 100% 100%

Cleanings & fluoride treatments 100% 100%

Sealants 100% 100%

Space maintainers 80% 80%

Emergency treatment 100% 100%

Class 2 — Basic Services Fillings (Metal and white fillings) 80% 80%

Simple extractions 80% 80% Repairs of crowns, inlays, onlays, bridges & dentures 80% 80% Endodontics 80% 80%

Surgical and nonsurgical periodontics 80% 80%

Complex oral surgery 80% 80%

General anesthesia 80% 80%

Class 3 — Major Services Inlays, onlays, crowns 50% 50%

Prosthetics (Bridges, Dentures) 50% 50%

Orthodontics for dependent children to age 19 Diagnostic, active, retention treatment 50% Not covered

Maximums & Deductibles (applies to the combination of services received from network and non-network dentists) Annual program deductible (per person/per family) $50/$150 Excludes Class 1 & Orthodontics $50/$150 Excludes Class 1

Annual program maximum (per person) $1,500 Excludes Class 1 & Orthodontics $1,500 Excludes Class 1

Lifetime orthodontic maximum (per person) $1,500 N/A

• Members will receive 100 percent coverage of diagnostic and preventive services and 40 percent average savings on additional services from providers. • Pregnant members and members with certain conditions have access to extra periodontal benefits.3 • Dental plans featured in this brochure are a sample of all plans available to both 51-99 and 100+ customers. United Concordia can match almost any PPO plan. • 100+ customers have a dedicated Account Management team that can help you choose from several standard plans or customize one to fit your needs. They can customize deductibles and maximums or add extra benefits like rollover benefits or implant coverage. • Self-funding is also available for 100+ customers.

55 Dental plans

Low option Custom plan Preventive Option

In/Out-of-Network2 In/Out-of-Network2 In/Out-of-Network2

100% 0 – 100% 100%

100% 0 – 100% 100%

100% 0 – 100% 100%

100% 0 – 100% 100%

80% 0 – 100% Not covered

100% 0 – 100% 100%

80% 0 – 100% Not covered

80% 0 – 100% Not covered 80% 0 – 100% Not covered 80% 0 – 100% Not covered

80% 0 – 100% Not covered

80% 0 – 100% Not covered

80% 0 – 100% Not covered

Not covered 0 – 100% Not covered

Not covered 0 – 100% Not covered

Not covered 0 – 100% Not covered

$50/$150 Excludes Class 1 Flexible $0

$1,000 Excludes Class 1 Flexible $1,000

N/A Flexible N/A

1 Unmarried dependent students covered to age 26. Groups with 51+ employees can customize the age limits for dependents. 2 Reimbursement is based on our schedule of maximum allowable charges (MACs). Network dentists agree to accept our allowances as payment in full for covered services. Non-network dentists may bill the member for any difference between our allowance and their fee (also known as balance billing). United Concordia Dental’s standard exclusions and limitations apply. Other out-of-network reimbursement levels are available. 3 Members (subscribers or covered dependents) with certain medical conditions must sign up for this program through My Dental Benefits on UnitedConcordia.com. Representative listing of covered services – certificate of coverage provides a detailed description of benefits.

Footnotes begin on page 50 | ded = Deductible 2020 Large Group Plans | Independence Blue Cross 56 Vision plans When it comes to frames, members are fully covered or have a minimal copay when they choose from the Davis Vision Exclusive Collection of frames. They can use their allowance† at participating providers; however, if members go to Visionworks, their allowance is even greater. Members can also take advantage of contact lens replacement and discounts on laser vision correction.

Vision Care 100 Option 1 Option 2 Option 3 Option 4

Employer Paid Employer Paid Funding Type Voluntary Employer Paid & Voluntary & Voluntary

Copayments

Spectacle lenses $0 $10 $10 $10

Eye examination $0 $25 $25 $25

Frequency Eye examination* 12 months 12 months 12 months 24 months

Spectacle lenses 12 months 12 months 12 months 24 months

Frame 12 months 12 months 24 months 24 months Contact lens evaluation, 12 months 12 months 12 months 24 months fitting & follow-up care Contact lenses (in lieu of eyeglasses) 12 months 12 months 12 months 24 months

100 Fully Covered Lens Options (100) Frame Allowance Options (100) • Clear plastic single-vision, lined bifocal, • Davis Vision Exclusive Collection of frames trifocal, or lenticular lenses (any prescription) covered in full, or with minimal copay • Ultraviolet coating • $100 frame allowance plus 20% off any • Scratch-resistant coating overage at participating providers, or • Oversize lenses • $150 frame allowance at Visionworks

Need vision coverage? If you choose DPOS or POS medical plans, routine eye exams are included, and you can choose to enhance your benefit with a plan that includes frames and lenses. If you offer PPO medical plans, you can choose any one of our vision plans for complete coverage.

* Inclusive of dilation when professionally indicated ** Polycarbonate lenses are covered in full for dependent children, monocular patients, and patients with prescriptions +/- 6.00 diopters or greater. † Allowances are up to the amount shown for each plan type. 57 Vision plans

Vision Care 130 Option 1 Option 2 Option 3

Funding Type Employer Paid & Voluntary Employer Paid & Voluntary Employer Paid & Voluntary

Copayments

Spectacle lenses $0 $10 $10

Eye examination $0 $10 $25

Frequency Eye examination* 12 months 12 months 12 months

Spectacle lenses 12 months 12 months 12 months

Frame 12 months 24 months 24 months

Contact lens evaluation, fitting & follow-up care 12 months 12 months 12 months

Contact lenses (in lieu of eyeglasses) 12 months 12 months 12 months

130 Fully Covered Lens Options (130) Frame Allowance Options (130) • Clear plastic single-vision, lined bifocal, • Davis Vision Exclusive Collection of frames trifocal, or lenticular lenses (any prescription) covered in full, or with minimal copay • Ultraviolet coating • $130 frame allowance plus 20% off any • Scratch-resistant coating overage at participating providers, or • Oversize lenses • $180 frame allowance at Visionworks • Tinting of plastic lenses

Vision Care 150 Option 1 Option 2

Funding Type Employer Paid & Voluntary Employer Paid & Voluntary

Copayments

Spectacle lenses $0 $10

Eye examination $0 $25

Frequency Eye examination* 12 months 12 months

Spectacle lenses 12 months 12 months

Frame 12 months 24 months

Contact lens evaluation, fitting & follow-up care 12 months 12 months

Contact lenses (in lieu of eyeglasses) 12 months 12 months

150 Fully Covered Lens Options (150) Frame Allowance Options (150) • Clear plastic single-vision, lined bifocal, • Davis Vision Exclusive Collection of frames trifocal, or lenticular lenses (any prescription) covered in full, or with minimal copay • Oversize lenses • $150 frame allowance plus 20% off any • Polycarbonate lenses** overage at participating providers, or • Standard progressive lenses • $200 frame allowance at Visionworks • Intermediate-vision lenses • Scratch-resistant coating

Footnotes begin on page 50 | ded = Deductible 2020 Large Group Plans | Independence Blue Cross 58 Wire® is a registered trademark and service mark of Relay Network, LLC. Integrated Behavioral Health (IBH), an independent company, provides Personal Life Management. IBH does not provide Blue Cross products or services. IBH is solely responsible for its products and services. International health insurance is provided by Blue Cross Global, a brand owned by the Blue Cross Blue Shield Association, a national federation of 36 independent, community-based and locally- operated Blue Cross and Blue Shield Companies. GeoBlue is the trade name of Worldwide Insurance Services, LLC (Worldwide Services Insurance Agency, LLC in California and New York), an independent licensee of Blue Cross Blue Shield Association and is made available in cooperation with Blue Cross and Blue Shield Companies in select service areas. Guardian Group Accident Insurance, Cancer Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, Life Insurance and Disability Insurance are underwritten by The Guardian Life Insurance Company of America, New York, NY. Products are not available in all states. Policy limitations and exclusions apply. Optional riders and/or features may incur additional costs. These products provide limited benefits. Plan documents are the final arbiter of coverage. Accident Insurance Policy Form #GP-1-AC-IC-12 Cancer Insurance Policy Form #GP-1-CAN-IC-12 Critical Illness Policy Form #GC-CI-11 Hospital Indemnity Policy Form #GP-1-HI-15 Term Life Insurance Policy Form #GC-Life-15-1.0 AD&D Policy Form #GC-ADD-15-1.0 Voluntary Term Life Policy Form #GP-1-R-ADCL1-00 Short Term Disability Form et al.; #GP-1-STD-15-1.0 Long Term Disability Form #GP-1-LTD-15-1.0 et al. All Stop Loss products and services described herein are provided by HM Insurance Group (HM) member companies under policy form series HL601, HMP-SL (11/16), HC601, or similar. HM member companies do not provide Independence Blue Cross products or services. The companies in HM Insurance Group are solely responsible for only the Stop Loss products and services indicated herein. An affiliate of Independence Blue Cross has a financial interest in Visionworks. Dental plans are sold and administered by United Concordia, an independent company. FutureScripts® is an independent company providing pharmacy benefits management services for Independence Blue Cross. Independence vision benefits are administered by Davis Vision, an independent company. An affiliate of Independence Blue Cross has a financial interest in Visionworks. The Tuition Rewards program is provided by The College Tuition Benefit, an independent company. Neither The College Tuition Benefit nor SAGE Scholars, Inc. provide Blue Cross products or services. This is a value-added program and not a benefit under an Independence health plan and is, therefore, subject to change without notice. The FutureScripts Specialty Drug Program is managed through BriovaRx. FutureScripts and BriovaRx are independent companies. IBX.COM/LARGEGROUP ibx.com/largegroup

Independence Blue Cross offers products through its subsidiaries Independence Hospital Indemnity Plan, Keystone Health Plan East and QCC Insurance Company, and with Blue Shield — independent licensees of the Blue Cross and Blue Shield Association. 946862 1-20