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Myciti Business Plan 2015 Update

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Myciti Business Plan 2015 Update MyCiTi Business Plan 2015 Update Phase 1 and N2 Express Approved by the Cape Town City Council on 30 April 2015 under item C 57/03/15 ii Purpose of Business Plan update The Business Plan for Phase 1A, 1B and the N2 Express was approved in 2012 and is currently in operation. This Business Plan update serves a number of purposes, namely: 1. To assess the successes and / or shortcomings of the original methodology for MyCiTi as elaborated upon in the Business Plan, as they relate to the overall management of the IRT system. This assessment will also serve to review planning assumptions, and reflect on lessons learned and best practices, to set out what needs to change going forward. 2. To elaborate on performance against the Business Plan, with the focus on the operational matters and related moderation, the revenue management and the financial management. 3. To report on any adjustments to the methodology and the performance parameters which are to be amended and / or included into the 2015 Business Plan going forward. This Business Plan Update is based on current knowledge regarding system requirements and information currently available. Continuous detailed and in-depth assessments are required to optimise system performance, ensure ongoing financial sustainability and achieve an optimal implementation programme. In response to this and further information on system needs, risk mitigation, reduced uncertainty, funding changes and the like, the business plan and the associated development programme will be subject to change. While every effort has been made to present accurate and current information, the City will not be held liable for the consequence of any decisions or actions taken by others who may utilise the information contained herein. 2015 MyCiTi Ph1N2e Business Plan update v13 2015-03-06 iii Table of Contents 1. Strategic Overview .......................................................................................... 8 1.1. Introduction ................................................................................................... 8 1.2. High level summary of achievements ................................................................ 8 1.3. Key differences between 2012 Business Plan assumptions and current reality ..... 17 1.4. Other changes to assumptions and lessons learned .......................................... 21 1.5. Adjustments to contain the subsidy requirement .............................................. 21 2. Summary of key technical conclusions .......................................................... 23 3. Introduction .................................................................................................. 27 3.1. Purpose of document ..................................................................................... 27 3.2. Progress since 2012 Business Plan .................................................................. 27 3.3. Overview of project status at December 2014 .................................................. 30 3.4. Summary of changes since the 2012 Business Plan ........................................... 32 3.5. Overview of the document .............................................................................. 33 4. Methodology amendments to enhance MyCiTi financial viability .................. 37 4.1. Introduction .................................................................................................. 38 4.2. Cost factors in the provision of public transport services.................................... 38 4.3. The National Public Transport Strategy and Action Plan..................................... 42 4.4. Modelled and actual costs and revenues .......................................................... 42 4.5. Projected long-term operating costs ................................................................ 42 4.6. Moderation exercise ....................................................................................... 48 5. System Plan ................................................................................................... 54 5.1. Integrated Public Transport Network (IPTN) 2032 ............................................ 55 5.2. Key System Planning lessons learnt since 2012 business plan ............................ 56 5.3. Moderation exercise ....................................................................................... 61 5.4. MyCiTi Phase 1 & N2 Express System Structural Elements ................................. 62 5.5. Level of service standards and guidelines ......................................................... 81 6. Infrastructure, related design and cost issues .............................................. 84 6.1. Introduction .................................................................................................. 85 6.2. High floor or low-type bus technology ............................................................. 85 6.3. Motivation to adopt low-type floor buses for future phases ................................ 86 6.4. Median open feeder stop infrastructure ........................................................... 87 6.5. Bus prioritisation measures ............................................................................. 89 6.6. Types of bus priority measures ....................................................................... 92 6.7. Reversion to flexible asphalt for pavement design at intersections ..................... 93 6.8. Traffic signal improvements in support of MyCiTi .............................................. 95 7. Business structure and contractual arrangements ........................................ 97 7.1. Introduction and overview .............................................................................. 99 7.2. Vehicle operating companies (VOCs) ............................................................. 100 7.3. Vehicle procurement .................................................................................... 102 7.4. The Automated Fare Collection (AFC) contract ............................................... 103 7.5. Advanced Public Transport Management System (APTMS) contract .................. 105 7.6. Station management (SM) contract ............................................................... 107 7.7. Advertising on MyCiTi infrastructure, and management of bus stops ................ 108 2015 MyCiTi Ph1N2e Business Plan update v13 2015-03-06 iv 7.8. Parking management ................................................................................... 109 7.9. Retail on MyCiTi infrastructure ...................................................................... 110 8. Institutional approach and current staffing structure ................................. 112 8.1. Various municipal services ............................................................................ 112 8.2. Transport for Cape Town (TCT) .................................................................... 113 8.3. MyCiTi structure .......................................................................................... 116 9. MyCiTi finances, funding and financial management .................................. 119 9.1. Introduction ................................................................................................ 120 9.2. Structure of chapter ..................................................................................... 121 9.3. Value added tax (VAT) ................................................................................. 122 9.4. Design, build and implementation costs and financing ..................................... 122 9.5. Recurrent operating cost components ............................................................ 126 9.6. Analysis of national grant sources ................................................................. 130 9.7. Property rates and other municipal tax sources .............................................. 135 9.8. Recurrent costs and funding ......................................................................... 135 9.9. Strategies to address the deficit .................................................................... 141 9.10. Recommended approach .............................................................................. 147 9.11. Financial risks .............................................................................................. 151 9.12. Response to risks ......................................................................................... 153 9.13. Conclusion .................................................................................................. 154 10. Industry Transition ...................................................................................... 155 10.1. Phase 1 ...................................................................................................... 156 10.2. N2 Express service ....................................................................................... 163 11. Public Transport Law Enforcement .............................................................. 170 12. Marketing, communication and customer relations..................................... 173 12.1. Introduction ................................................................................................ 174 13. Risk Management ........................................................................................ 178 13.1. Financial Management of OPEX ..................................................................... 178 13.2. Not spending operational implementation
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