CONTROLLER MAPPING

Mission Computer

Grenade Fire Weapon

Use Favorite Power Zoom (hold to use Power Wheel) Toggle Last Weapon First Aid (hold to use Weapon Draw Weapon Wheel)

Holster Weapon TM Move Acti vate/Interact/ Storm

Look (click to increase zoom) Move

Rally Target

Take Cover

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0907 Part No. X13-56521-01 EN WARNING Before playing this game, read the Xbox 360 Instruction Manual and any peripheral manuals for important safety and health information. Keep all manuals for future reference. For replacement manuals, see www.xbox. com/support or call Xbox Customer Support.

MASS EFFECT BASICS Important Health Warning About Playing Video Games Photosensitive seizures 2 Mass Effect Universe A very small percentage of people may experience a seizure when exposed to 2 Getting Started certain visual images, including fl ashing lights or patterns that may appear in video games. Even people who have no history of seizures or epilepsy may have 3 Character Creation an undiagnosed condition that can cause these “photosensitive epileptic seizures” while watching video games. 6 Playing the Game These seizures may have a variety of symptoms, including lightheadedness, altered vision, eye or face twitching, jerking or shaking of arms or legs, 10 Galaxy Map disorientation, confusion, or momentary loss of awareness. Seizures may also cause loss of consciousness or convulsions that can lead to injury from falling down or striking nearby objects. DETAILED GUIDE Immediately stop playing and consult a doctor if you experience any of these 12 Combat Details symptoms. Parents should watch for or ask their children about the above symptoms—children and teenagers are more likely than adults to experience 17 Equipment these seizures. The risk of photosensitive epileptic seizures may be reduced by taking the following precautions: Sit farther from the screen; use a smaller screen; 19 Squad Data play in a well-lit room; do not play when you are drowsy or fatigued. If you or any of your relatives have a history of seizures or epilepsy, consult a 21 Uncharted Worlds doctor before playing. 22 Vehicle 24 Talents

PEGI ratings and guidance applicable within PEGI markets only. 28 Expand Your Universe Online! What is the PEGI System? 29 Credits The PEGI age-rating system protects minors from games unsuitable for their particular age group. PLEASE NOTE it is not a guide to gaming diffi culty. Comprising two parts, 32 Limited Warranty PEGI allows parents and those purchasing games for children to make an informed choice appropriate to the age of the intended player. The fi rst part is an age rating: 33 Customer Service Numbers

The second is icons indicating the type of content in the game. Depending on the game, there may be a number of such icons. The age-rating of the game refl ects the intensity of this content. The icons are:

VIOLENCE BAD FEAR SEXUAL DRUGS DISCRIMINATION GAMBLING LANGUAGE CONTENT For further information visit http://www.pegi.info and pegionline.eu WWW.MASSEFFECT.COM

MASS EFFECT BASICS MASS EFFECT UNIVERSE CHARACTER CREATION You have two opti ons when initi ally creati ng your character: ■ Play as the default Commander Shepard and choose a fi rst name. ■ Create a custom character, in which you control every detail.

Custom Character Creation

By the year 2183, mankind has mastered the ability to travel throughout the galaxy at faster-than-light speeds, bringing them in contact with a host of alien races. Now humanity struggles to fi nd its place in the greater galacti c community. As Commander Shepard of the Systems Alliance Military, aboard the spacecraft Normandy, you represent humanity’s fi rst and last line of defense against the strange wonders of a vast and oft en dangerous galaxy. Your acti ons and decisions will determine the fate of the human Start by using the Xbox keyboard functi on to type a fi rst name for race … and shape the future of an enti re galaxy. Commander Shepard. Next, choose your custom character’s early history: Earthborn, Colonist, GETTING STARTED or Spacer. This choice represents the fi rst of many that aff ect how Aft er inserti ng the Mass Eff ect™ game disc into your Xbox 360® console, characters will react to you during gameplay. press . Useto move to the Pre-Service History opti on you want, and then The Main Menu appears. Choose Start New Career, and then press . press  to select it. You enter the Mission Computer database and begin to reconstruct your Useto move to Psychological Profi le. Press  to select Ruthless, War profi le to confi rm your identi ty. Hero, or Sole Survivor. Then, press  to select your character class. If you select the default setti ng, your character is a Soldier.

2 MASS EFFECT BASICS 3 Classes Vanguard – Bioti c/Combat There are six base classes, with variable strength in up to three areas The Vanguard is a powerful combatant, able to combine the off ensive for the player and two squad members. Some classes concentrate all powers of the Adept and the Soldier. They have access to various their strength in one skill area; others divide it between two areas to weapons and armor, as well as bioti c powers. Gameplay focus is on balance tacti cs. taking down enemies with quick and brutal force. Combat skills deal maximum damage to enemies. Tech skills allow Senti nel – Bioti c/Tech decrypti ng security systems and weakening enemy weapons. Bioti c The Senti nel is the most fl exible class, able to combine tech and bioti cs skills enable brain impulses to manipulate the physical world. to manipulate the environment, disable and att ack enemies, or defend Soldier – Combat Specialist the party. Gameplay focus is on protecti ng the party using kineti c barriers and healing it with advanced medical training. The Soldier is a tough warrior, able to deal with a range of combat situati ons. The Soldier gets improved health, has the widest selecti on of Facial Customization weapons, and is eventually able to wear heavy armor. Gameplay focus is on getti ng into the thick of the fi ght, picking the right weapon for tacti cal Use the Facial Customizati on screen to create a unique face for your situati ons, and outlasti ng opponents. character. You can customize the enti re face or focus on a specifi c area, such as eyes or nose. Use the sliders in each secti on to adjust a range of Engineer – Tech Specialist facial details. Select Finalize to accept the face you created. The Engineer is a tech specialist, able to quickly and easily manipulate the environment with specifi c skills. Gameplay focus is on shaping the batt lefi eld during combat, healing the party, and debuffi ng enemies (disabling weapons and lowering shields). Adept – Bioti c Specialist The Adept is the ulti mate Bioti c, able to aff ect the physical world with the power of the mind. They can use bioti cs to violently manipulate objects in the environment, including nearby enemy targets. Gameplay focus is on disabling and debuffi ng enemies while dealing massive amounts of damage. Infi ltrator – Combat/Tech The Infi ltrator is a tech-savvy warrior, able to win batt les by quickly disabling and killing enemies. Gameplay focus is on unlocking alternate routes, gaining access to good equipment, and obtaining an advantageous positi on over enemies in combat.

4 MASS EFFECT BASICS 5 PLAYING THE GAME

Conversation Non-combat HUD The cinemati c, choice-based dialogue in Mass Eff ect lets you fi ne-tune As you progress through the game, you gain XP (experience points) by your character and story using the conversati on wheel at the bott om of exploring new areas and engaging other characters in conversati on. your screen. When you can interact with something or someone in the world, the Choices on the wheel’s left let you explore a conversati on in-depth, while blue focus symbol forms a circle inside it. Press  to interact. choices on the right tend to move the conversati on to completi on.

The top of the wheel typically corresponds to the Paragon path, where 1 your character makes selfl ess, cooperati ve decisions. The bott om of the wheel generally correspond to the Renegade path, where your character is more aggressive and hosti le.

When you spend Talent points on Charm and Inti midate talents, new 2 opti ons appear on the wheel’s left that may help conversati on outcomes later. Charm opti ons appear in blue text. Inti midate opti ons appear in red. (Go to “Talents” on page 24 to learn more.) Use  to point to your response, and then press  to play it in a cinemati c style. As soon as the conversati on wheel appears, you can select your response. Your character speaks the line at the dramati cally appropriate ti me. Press to interrupt or skip a line of dialogue.

1 Selecti on Bar 2 Focus Symbol The screen briefl y displays your XP. The Squad screen of the Mission Computer also shows the XP gained. (Go to “Squad Data” on page 19 to learn more.)

New Mission Computer entry XP gained Total XP

Mini-map

6 MASS EFFECT BASICS 7 Mission Computer Combat Press  to bring up the Mission Computer display. Use  to point to an Mass Eff ect’s combat system allows for precise control and considered area on the display, and then press  to select it. When an area receives decision-making. an update it fl ashes on the display. To draw your weapon, press . To holster your weapon, press . The Mission Computer lets you access game details for: To switch the weapon of any squad member, press and hold  to ■ Equipment – View currently equipped weapons, armor, and other browse available weapons. Use  to point to your choice, and then items, along with opti ons for equipping new items. press  to select. Release  to return to the game. ■ Opti ons – Set gameplay, controller, graphics, sound, and other opti ons To use special abiliti es for each squad member, press and hold . from here. Many of these opti ons will aff ect gameplay diffi culty and To choose an ability, use  to highlight it, and then press  to select. your visual experience; be sure to look at all the choices. Each squad member can have a single ability acti vated when in this view. ■ Map – View your current locati on and points of interest. (Go to “Combat Details” on page 12 to learn more.) ■ Save – Saves your game in its current state and locati on. Advancing Levels ■ Squad – View stats for you and your squad members. Level up ■ Load – Loads your saved and automati cally saved games from here. You and your squad can advance levels by accumulati ng XP, which ■ Journal – View current and recent tasks. you gain by overcoming enemies, using certain skills, and completi ng ■ Codex – Learn all about the Mass Eff ect universe. missions. There is a single pool of XP for your enti re squad. All squad acti ons feed into it, and all squad members level up at the same ti me, including those back on the Normandy and not part of the acti ve squad. Level-up benefi ts When your character advances to a new level, you: 1. Gain health. You can increase this amount through talents. 2. Gain Talent points. You can spend these points at any ti me to increase your rank. Auto level and undo Talent points Press  on the Squad screen to automati cally distribute Talent points. Aft er spending Talent points, you can press  to undo your choices.

8 MASS EFFECT BASICS 9 GALAXY MAP The Galaxy Map is located in the center of the Normandy’s command System Level deck. To access it, ascend the deck, and select the holographic galaxy Shows a detailed view of a selected star system, with data on the star image. There are four levels to the map, each with varying degrees of and the planetary bodies you can explore. detail for galacti c navigati on. Press  to travel to any selected locati on. Press  to zoom out from your current view. Press  to exit the Galaxy Map.

Galaxy Level Shows a top-down view of the galaxy and star clusters connected by mass relays.

Planetary Level Shows detailed features of the planetary body or object you are orbiti ng, including data and applicable plot elements.

Cluster Level Shows the star systems you can explore and lists the planetary bodies you can travel to in each system, including planets, asteroid fi elds, and arti fi cial structures, like space stati ons.

10 MASS EFFECT BASICS 11 COMBAT DETAILS Accuracy: Sustained weapons fi re reduces accuracy over ti me. However, 4 the more training you have on a weapon, the longer your accuracy remains. Accuracy is reduced through: ■ Kickback – Weapons fi re produces a kickback eff ect that reduces 1 targeti ng accuracy. ■ Fati gue – Sprinti ng eventually causes exhausti on. (Press to sprint or to storm an enemy.)

2 3

Elements of the HUD (heads-up display) include: 1 Target Reti cle – Targets objects in your environment. Enemies are highlighted in red, friendly objects in blue. Combat hazards are highlighted in orange.

2 Party Status Bar – Shows real-ti me status for squad health and shields. Also shows your squad’s movement status.

3 Radar – Shows enemies that are in target range. Also shows map pins from the in-game map.

4 Selecti on Bar – Displays name of highlighted object and results of pressing . Power Wheel: To access and use abiliti es, press and hold  to bring up The combat system off ers fi ne-tuned control of movements, decisions, the Power Wheel. and camera positi on. Core features include: Use  to browse the abiliti es for every squad member. Select an ability, Targeti ng: Use  to move the targeti ng reti cle. Abiliti es and weapons and then press  to cue it up as an acti on. fi re go to the center of your reti cle. You can also press  to map the ability. Tap  when you want to fi re Target Assist: A Target Assist icon highlights the enemy nearest the it off . reti cle. Pull  to zoom the reti cle view, increasing the accuracy of weapons you are already trained on. (You can train on a weapon by Use  to point somewhere in the world and direct the acti on. Each spending Talent points on that weapon.) squad member can have a single acti on declared. Release  to fi re the acti on and use the ability.

12 DETAILED GUIDE 13 Squad Orders Assault rifl es Useto issue squad orders in the fi eld: Assault rifl es are the standard armament of most Soldiers, off ering a good balance between fi repower, range, and accuracy. Only the Soldier ■ Pressto send your squad to the locati on you targeted. class can train with assault rifl es. ■ Pressto order them to take cover. ■ Press to order them to att ack a specifi c enemy. ■ Press to order them to rally to your positi on, then follow you.

Weapons Pistols Pistols are highly accurate, have litt le recoil, and are easy to use when moving. They are eff ecti ve at a variety of ranges, but infl ict limited Sniper rifl es damage. Soldier, Engineer, Adept, Vanguard, and Infi ltrator classes can Sniper rifl es have a long range, are highly accurate, and infl ict signifi cant train with pistols. damage. They have a limited rate of fi re, however, and are practi cally useless at close range. Only Soldier and Infi ltrator classes can train with sniper rifl es.

Shotguns Shotguns have a slow rate of fi re and high recoil, but infl ict massive damage to multi ple targets when fi red at close range. Soldier and Grenades Vanguard classes can train with shotguns. Disk-shaped Alliance grenades can glide long distances and also latch onto targets or fl at surfaces to be remotely detonated. Only you, as Commander Shepard, can use grenades. Press  to throw a grenade, and then press  again to detonate. A grenade will automati cally explode aft er 10 seconds if you don’t detonate it.

14 DETAILED GUIDE 15 EQUIPMENT Armor Equipment types include: Light armor ■ Armor ■ Grenades ■ Shotguns Light armor off ers a basic level of protecti on from enemy att acks and ■ Assault rifl es ■ Omni-tools ■ Sniper rifl es minimizes the movement penalti es that aff ect weapon accuracy. All ■ Bio-amps ■ Pistols classes can wear light armor. Medium armor Medium armor off ers an increased level of protecti on, but also increases the movement penalti es that aff ect weapon accuracy. Soldiers can wear medium armor from the start, while Vanguard and Infi ltrator classes can train to wear it. Heavy armor Heavy armor off ers the highest level of protecti on from enemy fi re, but also has the highest movement penalti es aff ecti ng weapon accuracy. Only specially trained frontline Soldiers can wear it. No class can wear heavy armor at the start, but the Soldier class can train to wear it.

Upgrades Upgrades enhance and customize equipment, letti ng you increase damage, boost shields, and more. You can only upgrade the following equipment types: armor, weapons, ammo, and grenades. Each equipment piece has very specifi c upgrade slots. For example, the ammo slot on a weapon can only be upgraded with an ammo upgrade. To upgrade equipment, access the Mission Computer, and then select Equipment. Choose the piece to upgrade from the lower right selecti on belt, and then press  to view the Upgrade screen. To upgrade ammo, select the applicable weapon, and then press to view the ammo upgrade. Press  to confi rm your upgrade and exit.

16 DETAILED GUIDE 17 SQUAD DATA

Bio-amps Squad Member Information Bioti cs can strengthen their power in specifi c disciplines by using amps

(amplifi ers). These specially designed devices oft en come in the form of 1 10 small electronic att achments that are worn on a Bioti c’s ear or the back 2 5 7 of their head. 4 8 3 6 Omni-tools Omni-tools are multi purpose diagnosti c and minifacturing tools used for a variety of batt lefi eld tasks, such as hacking, decrypti on, or repair.

9 Resources Containers Containers are found on every planet and oft en hold valuable 4 equipment and resources. Containers look like metal footlockers or cargo crates. You cannot place items in them. Omni-gel Select Squad on the Mission Computer to display informati on available Technological materials that can be salvaged from the environment are on each squad member. The informati on includes: called omni-gel. Use it with the omni-tool to do electrical or decrypti on 1 Name work. You can also use omni-gel to repair the Mako, your vehicle. 2 Class Credits 3 Appearance Credits are the primary monetary unit in the Mass Eff ect universe. 4 Paragon and Renegade meters (Shepard only) Medi-gel 5 XP and level 6 Health Medi-gel (medical gel) heals various wounds and ailments. You acquire it 7 Unlocked talent through looti ng or NPCs (non-player characters). You can also purchase 8 Locked talent an increase in your medi-gel capacity in some shops. Press  to deploy 9 Talent descripti on First Aid. 10 Unspent Talent points Current level As you gain experience, your current level refl ects your advancement. Whenever you gain enough experience to advance to a new level, you are granted Talent points that you can spend to purchase higher ranks or additi onal talents.

18 DETAILED GUIDE 19 UNCHARTED WORLDS

Health How to Navigate to an Uncharted World Lists your current and maximum health levels. Health represents your Missions throughout the Atti can Traverse take you to uncharted worlds ability to take damage in combat. When your health hits zero, you die. with mysterious anomalies. To discover the nature of these anomalies, Your maximum health increases as you advance during gameplay. you must travel to, land on, and explore these planets. Experience points From the Galaxy Map, select Cluster Navigati on, System Navigati on, Lists your current XP (experience points) and the total needed to and then Planetary Landings. advance to the next level. Aft er landing on a planet, explore its terrain in your Mako, which Paragon and Renegade meters comes equipped with powerful sensors that detect alien enemies, These meters track your choices throughout gameplay. technological anomalies, and resources. The Paragon meter increases when your choices are noble, cooperati ve, Use your Mission Computer map on an uncharted world to discover or self-sacrifi cing. Paragons achieve their goals by doing the right thing what is nearby. Press  to set a desti nati on at your current cursor in the right way. locati on, which then displays as an arrow on the in-game radar. The Renegade meter increases when your choices are aggressive, selfi sh, or ruthless. Renegades achieve their goals by any means necessary. How to Leave an Uncharted World Talents When you’re ready to leave an uncharted world: Assigning points to talents lets you improve combat, tech, and bioti cs, as 1. Press  to call up the Mission Computer, and then select Map. well as acti vate special abiliti es under each talent. 2. Press  to return to the Normandy. You and your squad can upgrade talents in the same way. (Go to “Talents” on page 24 to learn more.)

Squad Selection Use the Squad Selecti on screen to recruit a balanced squad based on the combat, tech, and bioti cs talents of each potenti al squad member. Press  or  to move among available squad members. Press  to remove or add a squad member. Press  at any ti me to review your squad. Press  to accept assembled squad. You can only choose squad members in two circumstances: ■ When you fi rst encounter a new potenti al squad member. ■ When leaving the Normandy, where you can return to change squad members. Choose your squad with care: when you leave the Normandy, you may not have an opportunity to change them unti l you can return.

20 DETAILED GUIDE 21 VEHICLE

Mako Mako Controller Mapping The Mako is an infantry fi ghti ng vehicle (IFV), or rover. It carries you and your squad into batt le, where it provides fi re support and cover. Mission Computer To get you and your squad into the Mako, select it, and then press . Machine Gun Move  to drive the Mako, and move  to rotate the view. Press  Turret View Cannon to jump-jet over rough terrain or dodge enemy fi re. Repair Press  to zoom the gun camera,  to fi re the cannon, and  to fi re the machine gun. Return to To leave the Mako, fi nd safe, stable ground, and then press . Be aware Thrott le Normandy of the hazard level outside before departi ng, as you may only survive for (from the a limited ti me in some hosti le atmospheres. map)

Exit Mako

Move Camera Jump Jets (Click to Zoom while in Turret View)

How to repair the Mako You can spend omni-gel to repair the Mako in the fi eld by pressing . Before doing so, however, you must stop the Mako, remain in it, and cease weapons fi re.

The Vehicle HUD displays health and shield levels for squad members, and weapons and equipment status for the Mako.

22 DETAILED GUIDE 23 TALENTS A talent is an area of experti se that can improve as you progress in the Sniper Rifl es – Improves accuracy and damage when wielding sniper game. As you gain experience, you acquire Talent points that you can rifl es. Acti vates the Assassinati on ability that increases the damage of spend to improve aspects of your character. your next sniper shot. The talents available to you and your squad are determined by the Armor – Improves the amount of damage your armor can absorb class selected in Character Creati on. At acti vati on phases, marked with and may allow you to equip heavier armor, depending on your class. icons on the talent, you unlock new abiliti es or other talents on the Acti vates the Shield Boost ability that restores your shields in combat. Squad screen. Assault Training – Increases melee and weapons damage. Acti vates the Adrenaline Burst ability that resets the cooldown ti mes on all your Combat Talents talents so that they can be used immediately. Fitness – Boosts your health, upping the maximum damage you can take before dying. Acti vates the Immunity ability that increases your damage protecti on for a short period of ti me. Spectre Training – Increases health, accuracy, and the eff ecti veness of all att acks and powers. Grants the Unity ability that lets you revive your squad members if they are injured in combat.

Tech Talents

Pistols – Improves accuracy and damage when wielding pistols. Acti vates the Marksman ability that lets you fi re more quickly and accurately for a short ti me. Shotgun – Improves accuracy and damage when wielding shotguns. Acti vates the Carnage ability that lets you fi re a huge blast from your shotgun that damages enemies. Assault Rifl es – Improves accuracy and damage when wielding assault rifl es. Acti vates the Overkill ability that lets you fi re your weapon in longer, more accurate bursts. Damping – Increases the explosion radius of your tech mines. It acti vates the Damping Field, which suppresses enemies’ tech and bioti c abiliti es in combat.

24 DETAILED GUIDE 25 Decrypti on – Lets you spend omni-gel to override security systems to Barrier – Generates a bioti c fi eld that absorbs weapons fi re. open doors or containers. Ulti mately, it acti vates Sabotage, which quickly Stasis – Generates a bioti c fi eld that surrounds and isolates any object it disables enemy weapons in combat. touches, preventi ng enemies from moving or att acking, but also blocking Hacking – Increases the recharge speed of your tech proximity mines. you from dealing them damage. Ulti mately, it acti vates AI (arti fi cial intelligence) Hacking abiliti es, which let you control the AI of roboti c enemies so they att ack everyone around Additional Talents them, including each other. Charm – Increases Charm opti ons in conversati on, and decreases the Electronics – Increases shield strength and lets you bypass the security credits needed when purchasing items in stores. systems of some locked objects. It also acti vates use of Overload, which Inti midate – Increases Inti midate opti ons in conversati on, and increases damages or disables enemy shields in combat. credits gained when selling items in stores.

Biotic Talents Class Talents Certain talents are inherent to each character class: Soldier – Improves health and health regenerati on. Engineer – Reduces recharge ti me of tech abiliti es and increases tech resistance. Adept – Reduces recharge ti me of bioti c abiliti es and increases bioti c resistance. Infi ltrator – Increases damage delivered by tech mines and reduces overheati ng of sniper rifl es and pistols. Senti nel – Reduces recharge ti me of tech and bioti c abiliti es, increases damage and accuracy of pistols, and grants Marksman ability. Vanguard – Increases bioti c resistance and damage of shotguns and pistols. Throw – Generates a bioti c fi eld that throws objects within range. Lift – Generates a bioti c fi eld that lift s objects into the air. Warp – Generates a bioti c fi eld that slowly tears apart any object it hits, doing damage and temporarily reducing armor eff ecti veness. Singularity – Generates a bioti c fi eld that causes objects to fl y and violently smash into each other.

26 DETAILED GUIDE 27 CREDITS

BioWare Don Arceta Editor Graphics Rion Swanson Talent Upgrade Kally Chow Cookie Everman Project Director Programmers Rob Sugama Tristan Clarysse Casey Hudson Director, Design Jonathan Baldwin Jillian Tamaki You and your squad members have a list of talents representi ng each Nolan Cunningham Dept. Rob Krajcarski Lead Designer Add’l Design Boali Dashtestani Kevin Barrett Matt Peters Rafael Brown character’s capabiliti es, strengths, and training. By spending Talent Preston Michael Jeff rey Watamaniuk Project Managers Audio Programmers Charly Carlos Noel Lukasewich Yanick Roy – Lead Marwan Audeh Eric Fagnan points on these, certain aspects of the character become stronger and Lead Writer Chris Ryzebol Corey Andruko Sophia Chan Chris Hepler Drew Karpyshyn eventually open up new att acks, buff s, profi ciencies, and skills. Marcel Silva Asst. Producers Pat LaBine Scott Horner Art Director Mike Smith Steve Lam Don Yakielashek Mike Laidlaw Derek Watt s Jason Spykerman Nathan Plewes Asst. Director, Paul Marino Lead Programmer Neil Valeriano VO & External Programming Dept. Kevin Martens Talent Points David Falkner Gina Welbourn Resources Producer Aaryn Flynn Aidan Scanlan Executi ve Producers Technical Arti sts Shauna Perry QA Analysts Kris Schoneberg Ray Muzyka (CEO) Use your Talent points to purchase higher ranks. Adrien Cho – Lead Asst. External Scott Langevin Jay Turner Greg Zeschuk Brian Chung Resources – Lead Add’l Programming (President) Press  to go to the Mission Computer, and then choose Squad. Use Jeff Vanelle Producers Bob McCabe Chris Blackbourne Animators Visual Eff ects Arti sts Teresa Cotesta – Design Lead Howard Chung to select a talent, and then press  to spend a Talent point to increase Jonathan Cooper Shareef Shanawany Melanie Fleming Kim Hansen – Tech Jordan Dubuc ● – Lead – Lead Localizati on Project Lead Jan Goh your rank by one. Cristi an Enciso Alim Chaarani Manager Guillaume Michael Graves ● Chris Hale Trevor Gilday John Campbell Bourbonnière Chris Johnson Ben Hindle Andrew Melnychuk- Scott Meadows Director, Producti on Billy Buskell Mark How Oseen James Redford Specialization Dept. Derrick Collins Rick Li Ryan Rosanky Sidney Tang Duane Webb Mitchell T. Fujino Marc-Antoine Jacky Xuan Julie West Specializati on boosts class-specifi c talents. Aft er completi ng an opti onal Lead Tools Ryan Loe Matt on Director, Art Dept. Graham Wihlidal Programmer Brian Mills Kees Rijnen Dave Hibbein Peter Woyti uk Systems Alliance Military assignment, choose a specializati on for your Darren Wong Iain Stevens-Guille Dave Wilkinson Audio Design Add’l Producti on Programmers QA Programmers character, increasing the maximum Talent points you can spend on class- Cinemati cs Steven Sim – Lead Alain Baxter Marc Audy Alex Lucas Animators Michael Kent Add’l QA specifi c talents. Robert Babiak Jonathan Newton Shane Welbourn – Associate Lead Steven Deleeuw Noel Borstad Jay Zhou – Lead Matt Besler Nathan Frederick Skye Boyes QA Term Testers Tony de Waal Vance Dylan ● Curti s Knecht Jason Ewasiuk Vanessa Alvarado Nick DiLiberto Michael Peter Denny Letourneau Dan Fessenden Zachery Blanchett e Mike Higgins Jeremie Voillot Vanessa Prinsen Prashan Reid Buckmaster EXPAND YOUR UNIVERSE ONLINE! Ryan Kemp Cinemati c Systems Chris Buzon Homan Sanale Brad Kinley Gunasingam Design Dan Hein Chris Corfe Original Score, Colin Knueppel Brad Prince – Lead James Farmer Composers Do you want to explore the farthest regions of the Mass Eff ect universe? Pasquale Brenon Holmes Cinemati cs Designers Ryan Hoyle Andrew Gauthier Jack Wall - Lead LaMontagna Ken Thain – Lead Darren Gilday Sam Hulick Do you seek out fellow Spectre agents? Do you need a place to discuss Parrish Ley Mark Jaskiewicz Jonathan Epp Stanley Hunt Add’l Music Greg Lidstone Oliver Jauncey your ideas about the state of the galaxy? Then join the offi cial BioWare® James Henley Raymond Huot Richard Jacques Joel MacMillan Don Moar Nathan Moller Andrea Hussey David Kates Sherridon Routley Daniel Morris Mass Eff ect community! Jonathan Perry Thomas Jalbert Credit Music Director, Animati on Christi na Norman Armando Troisi Chris Johnstone m4 part II & Cinemati cs Dept. Chris Orthner Sign up for a BioWare account and acti vate it to gain access to special Systems Designers Jack Lamden Writt en and Per- Steve Gilmour Chris Ozeroff Jason Att ard Chris Petkau Arone LeBray formed by Faunts Character Arti sts content, post on selected forums, communicate with the Mass Eff ect Jason Booth Rejean Poirier Michael Liaw VO Directi on Mike Spalding Georg Zoeller Shawn Pott er Jonathan Pacholuk Ginny McSwain development team, contribute special content, gain recogniti on for – Lead Technical Designers Zousar Shaker Richard Poulin Caroline Tim Appleby Dusty Everman Janice Thoms Kyle Shewchuk Livingstone your work, message other members, and be a part of one of the hott est Matt Charlesworth – Lead Craig Welburn Ameet Thandi Chris Borders Francis Lacuna communiti es around. Rick Burton John Wetmiller Kevin Therrien Casti ng Services Ryan Lim Keith Hayward Malcom Tough Steve Runham Tools Programmers Tikiman Get the opt-in BioWare Community Newslett er, new game David Sitar Chris Christou Thomas Producti ons, Inc. Sean Smalles Peter Thomas Trachimowich Jaemus Wurzbach Andy Desplenter VO Recorded at announcements and updates, breaking news, and more! Keith Warner Blake Grant Daniel Trotti er Concept Arti sts Technicolor John Winski Carson Knitti g Tayce Wilson Fran Gaulin Interacti ve Writers Stefan Lednicky Director, QA Dept. Sung Kim Services (Burbank) Luke Kristjanson Chris Mihalick Phillip DeRosa Matt hew Rhodes Blackman Chris L’Etoile Brent Scriver Add’l Art Producti ons WWW.MASSEFFECT.COM GUI Arti st Mac Walters Kris Tan Sasha Beliaev (Edmonton) Nelson Housden Patrick Weekes Jon Thompson Ken Finlayson Level Arti sts Ryan Warden Shane Hawco Mike Trotti er – Lead Tom Zaplachinski Eric Poulin

28 DETAILED GUIDE 29 Add’l Dialogue Scott Bullock April Stewart Director of Finance / Informati on Systems DESIGN Matt hew Call Philip Brown ● Translati on (German) Microsoft Korea Editi ng Andy Chanley Cree Summer Director of Business - Infrastructure Design Director Eric Lee Phoebe Spencer ● Marianne Marcel ● Team Dave Chan Cam Clarke Keith Szarabajka Development Sam Decker William Hodge Justi n McBride Rebekka Shipway ● Keywords Program Manager MASS EFFECT CAST Townsend Coleman George Szilagyi Richard Iwaniuk Wayne Loney Lead Design Dan Price Robert Colling ● Internati onal Ltd. Jae Youn Kim Steve Barr Tim Conlon Mari Weiss Manager of Craig Miller Directors Brant Schweigert Robert Maddux ● Testi ng Manager Test Lead Urdnot Wrex Marianne Gary Anthony Administrati ve Director of Legal and Chris Esaki Reserves Team Leads Robert Shearon ● Paul Vigneron Jee Hoon Oh Roderic Ponce Add’l voices Copithorne Williams Services Business Services Thomas Zuccotti Craig Marshall ● Team Lead Localizati on PM Ryan Crowell Kimberly Brooks Belinda Cornish David Witt enberg Jo-Marie Langkow Robert Kallir Sr Design Director Mark McAllister ● Nicolas Hermant Kyoung Han Yoon Josh Dean Shanelle Workman Scott Lindberg ● Ashley Williams Finance/Payroll Admin Assistants/ Josh Atkins Reserves Testers Keywords Italian LEGAL / BUSINESS Grey Delisle John Wright Scott Shields ● Keith David Lori Burkosky Recepti on Add’l Design Adam Wojewidka ● Team DEVELOPMENT Charles Dennis Gwendoline Yeo Sean Thompson ● Captain David Janice Cardinal Crystal Ens Stephen Alex Gray ● Emanuele Guidetti Rick Zieff Shaun Jones Grp Business Robin Atkin Downes Todd Derechey Deb Gardner McLaughlin Amanda Robinson ● ● Raff aele La Gala Anderson ● Stephen Manager Alastair Duncan Moti on Capture Nils Kuhnert Teresa Meester Bob Mowery ● Camilla Miliacca Seth Green ART Bonikowsky Nick Dimitrov Chris Edgerly Giant Studios Sharon Pate Barbara Schmid Brandon McCurry ● ● Claudio Perazzo Jeff “Joker” Moreau Jeannie Elias Art Director Ted Lockwood ● Director of Business 3D Scans Treena Rees Jessica Yamanaka Brandt Massman ● Keywords German Jennifer Hale Gideon Emery Jonas Norberg Tom Wollam ● Management 3D Eyetronics Director of Human BIOWARE/ Brian Noonan ● Team Commander Dannah Feinglass Sr Art Director Trevor Berlin ● Todd Stevens MARKETING Resources PANDEMIC Bryce Pinkston ● Patrick Lampert Shepard (Female) Brian George Kevin Brown Tyler Cooper ● Sr Director Business Director of Derek Sidebott om ADMINISTRATION Cahlen Lee ● Jürgen Röder Add’l voices Kim Mai Guest Director of Art Tyler Johnston ● Dev’mt Marketi ng Human Resources CEO Chad Hale ● Manuel Tants Lance Henriksen Jeff Haslam Kiki Wolfk ill Wade Davis ● Frank Pape Ric Williams Celia Arevalo Greg Richardson Chris Burke ● Achim Unland Admiral Steven Roger L. Jackson Add’l Art Will Timmins ● Att orney Theresa Baxter Corigan Bemis ● Hackett Peter Jessop Art VP of Technology and Doug McBride USER RESEARCH Keywords French Don McGowan Todd Grenier Ellen Cunningham Producti on Advisor Craig Prothman ● Team Ali Hillis John Kirkpatrick Michael Cahill User Research Lead GLOBAL MARKETING Mike Sass Mark Kluchky David O’Connor Dalrek Davis ● Julien Bourgeat Liara T’Soni Lex Lang Jeff McCrory Kevin Keeker Grp Product Community Leanne Korotash Assistant/Recepti on Dan Osborn ● Jean-Philippe Brandon Keener Matt hew Levin Ryan Wilkerson Add’l User Research Manager Jason Barlow Angela Pappas Lynett e Farriot David Foster ● Mathieu Garrus Vakarian David Ley Video Editor David Hoar Ramon Romero Dan Amdur Chris Priestly Director of Business ● Benoît de Ruyter Mark Meer Anndi McAfee Curti s Neal Devin Prutsman Drew Voegele Director of Global Jay Watamaniuk Informati on Systems Development ● François Tarrida Commander Kim McCaw Asst Video Editors Devon Carver John P. Davis Product Marketi ng Marketi ng Manager Vince Waldon Mark Spenner ● Keywords Polish Shepard (Male) Gord Marriott Aaron Bear Doug Gorman ● USER EXPERIENCE Craig Davison Erin Matt hews Jarrett Lee Informati on Systems Finance Team Add’l voices Colin McLoughlin Eric Anderson ● UX Manager Visual Brand ID Diane Michelle PR – Applicati on Jim Johnson Magdalena Cakala Marina Sirti s AUDIO Ja Tsang Laura Hamilton Justi n Kirby Jeff Page Matt Atwood Julian Karst Kerman Lau ● Adam Dawidziuk Matriarch Benezia Audio Design Jakob Pederson ● Doc Design Manager Henry Liu ● Chris Postle Erik Einsiedel Robert McKenna Human Resources Tomasz Krupa Liz Sroka Manager Jason Hall ● JoAnne Williams Aaron Travis Bill Ratner Web Jesse Van Herk Roberta Riga Tomasz Wilczek Tali’Zorah nar Rayya Ken Kato Jeff Carmon ● Adverti sing Neil Ross Johnn Four Dups Grp UX Manager Keywords Spanish Add’l voices Informati on Systems Sound Designer Jeff Hines ● Ryan Crosby Dwight Schultz Jeff Marvin Wijayawardhana Matt Whiti ng Team Raphael Sbarge Chad Billingsley Keith Sjoquist Jennifer Wilson- Aaron Elliot Carolyn Seymour Robin Mayne Informati on Systems LOCALIZATION Sergio Sampalo Kaidan Alenko Legal Parenti Taylor Smith David Shaughnessy - Desktop Sr Audio Director ● Microsoft Ireland Álvarez Colin Walmsley CJ Prober Jeremy Powers Fred Tatasciore Armin Shimerman Dave McGruther Guy Whitmore ● Team Julián Cid Bauti sta PUBLIC RELATIONS OPERATIONS AND Marketi ng John Thomas Saren Jane Singer Jan Jeff Mills TEST ● José María Sr Grp Manager, PR ADMINISTRATION Jillian Goldberg Jordan Harrison Program Manager Additi onal Voices Alexandra Smith Brett Tollefson Test Manager ● Parrondo Martí n Genevieve Director of Dave Rosen Josh Hansen John Byrne Leigh Allyn Baker Kath Soucie Chris Zeschuk Kyle Shannon ● Aurora Cano Ubiña Waldman Development Josh McCullough ● Test Leads April Banigan Steve Staley Informati on Systems Core Test Team Loc Audio VO Prod. Business Operati ons Josiah Colborn ● Alan Davis Wendy Braun Stephen Stanton - Faciliti es Brandon Anthony ExeQuo France Administrator Darryl Horne ● Kart McLain ● John O’Sullivan Mike Patt erson Brett Dupree Sr Project Manager Muff y Bryan ● Kevin Sherard ● Lead Tester Tim Duzmal Guillaume Capitan BioWare Special Thanks Kyle Jacobsen ● Brian Fox Jim Bishop, Diarmid Clarke, Mark Darrah, Trent Oster, Craig Priddle (Former Director of Business Dev’t), Dan Tudge, Carolyn Gold Microsoft Taiwan ● CPL Soluti ons Lawrence Lai ● Audio Lead Richard Vogel, Gordon Walton, Elevati on Partners (Bono, Bret Pearlman, Fred Anderson, Marc Bodnick, Roger Greg Hjertager Steve Belton Team ● Excell Data Jeff Kafer Lucas Myers ● McNamee), John Riccitello (Former CEO of VGH), Andrew Goldman, Greg Borrud, Josh Resnick and the rest of the gang Post-Producti on Asst Program Manager ● gskinner.com Peter Kugler Matt Giddings ● at Pandemic Studios, Access Communicati ons (Chris Norris, Tuesday Uhland) and all our friends at BioWare Austi n. Terry McManus Robert Lin ● Kelly Services Matt Shimabuku Matt Wolff ● ● A very special thanks to our families and friends, whose pati ence and support helped us reach for the stars. Michael Corrado ● Engineer Test Lead ● LUX Sarah Stewart Aha Chiu John Thomas Michael Durkin ● Jean-Philippe ● Volt Microsoft Audio Director EXTENDED TEAM Director of Dev’t ● Localizati on PM Designer Randy Wood Noah McGary ● Chassagne ● Xgen Studios, Caesar Filori Executi ve Producer Tony Cox Eva Lin Game Studios Carol Walter ● Brian Yu Pat Moening ● Julien Chergui Inc. CORE TEAM Test Leads Int’l Project Shannon Loft is Add’l Dev’t Paul Orsborn ● Documentati on Brandon Burlison SDE Team Executi ve Producer Shane White Manager Producers Peter DuBois ● Ben Cahill Greg Hermann Mark Amos Jorg Neumann Chris Liu Lief Thompson Leon Pryor Tom Holmes User Research Lead Business Dev’mt Sam Charchian Dev’t Leads Chuck Noble Tim Nichols Bill Wagner Peter Connelly Russ Almond Kutt a Srinivasan Microsoft Game Studios Special Thanks: Relja Markovic UX Lead / Writer Global Product Gordon Hee Daland Davis, Dan Cawdrey, Dave Luehman, David C. Holmes, David Huff ord, Frank Pape, Greg B. Jones, Jeff Bell, Jo XNA GPX John Sutherland Manager Ravi Mehta Clowes, Joyce Hwang, Kevin Browne, Melissa Gruenstein, Mike Fischer, Peter Moore, Phil Spencer, Phil Teschner, Design Director Marwan Jubran Editor Adam Kovach DEVELOPMENT Randy Blum, Raja Subramoni, Rick Lockyear, Robert Dekker, Shane Kim, Steve Beinner, Tara Brannigan, Tobin Butt ram, Eric Simonich Mike Ruete Heidi Hendricks Dev’t Manager and Edmonton Tourism / Edmonton Economic Development Corporati on. Art Director Global PR Manager Aleks Gershaft Doc Design Lead Brian Stone Tim Dean Rob Semsey Jon Yip Chris Lassen Jon Burns See the in-game credits for a complete list of Mass Eff ect team members.

30 31 LIMITED WARRANTY CUSTOMER SERVICE NUMBERS PSS* TTY** Limited Warranty For Your Copy of Xbox Game Software (“Game”) Australia 1 800 555 741 1 800 555 743 Österreich 0800 281 360 0800 281 361 Warranty. Belgique/België/Belgien 0800 7 9790 0800 7 9791 Česká Republika 800 142365 Microsoft Corporati on (“Microsoft ”) warrants that this Game will perform Danmark 80 88 40 97 80 88 40 98 substanti ally as described in the accompanying manual for a period of 90 days Suomi/Finland 0800 1 19424 0800 1 19425 from the date of fi rst purchase. This limited warranty is void if any diffi culti es with France 0800 91 52 74 0800 91 54 10 Deutschland 0800 181 2968 0800 181 2975 the Game are related to accident, abuse, virus or misapplicati on. Microsoft does Eλλáδa 00800 44 12 8732 00800 44 12 8733 not make any other warranty or promise about the Game. Magyarország 06 80 018590 Ireland 1 800 509 186 1 800 509 197 Italia 800 787614 800 787615 Your remedies. Nederland 0800 023 3894 0800 023 3895 If you discover a problem with the Game covered by this warranty within the 90 New Zealand 0508 555 592 0508 555 594 day period, return it to your retailer along with a copy of the original sales receipt. Norge 800 14174 800 14175 Polska 00 800 4411796 Your retailer will, at its opti on, (a) repair or replace the Game, free of charge, Portugal 800 844 059 800 844 060 or (b) return the price paid. Any replacement Game will be warranted for the Россия 8 (800) 200-8001 remainder of the original warranty period or 30 days from receipt, whichever is España 900 94 8952 900 94 8953 Slovensko 0800 004 557 longer. To the extent that you could have avoided damages by taking reasonable Sverige 020 79 1133 020 79 1134 care, Microsoft will not be liable for such damages. Schweiz/Suisse/Svizzera 0800 83 6667 0800 83 6668 South Africa 0800 991550 UK 0800 587 1102 0800 587 1103 Statutory rights. *PSS – Product Support Services; Produkt-Supportservices; Services de Support Technique; Produktsupporttjenester; You may have statutory rights against your retailer which are not aff ected by Tuotetuki; Produktsupport; Υπηρεσία υποστήριξης πελατών; Supporto tecnico; Serviço de Apoio a Clientes; Servicio de Microsoft ’s limited warranty. IF YOU DID NOT PURCHASE THE GAME FOR YOUR soporte técnico; Serviços de Suporte ao Produto; Služby podpory produktov; Dział wsparcia technicznego produktu; PERSONAL USE (THAT IS, IF YOU ARE NOT DEALING AS A CONSUMER) The Műszaki terméktámogatás; Služby produktovej podpory; Службы поддержки продуктов. following terms apply to the maximum extent permitt ed by applicable law. **TTY –Text Telephone; Texttelefon; Service de télécommunications pour les malentendants; Teksttelefoon; Teksttelefon; Tekstipuhelin; Τηλέφωνο κειμένου; Texttelefon; Trasmissione telefonica di testo; Linha especial para dispositivos TTD (telecomunicações para deficientes auditivos); Teléfono de texto. No other warranties. For more information, visit us on the Web at www.xbox.com Informati on in this document, including URL and other Internet Web site references, is subject to change without Microsoft and its suppliers disclaim all other warranti es and conditi ons, either noti ce. Unless otherwise noted, the example companies, organizati ons, products, domain names, e-mail addresses, express or implied, with respect to the Game and the accompanying manual. logos, people, places, and events depicted herein are fi cti ti ous, and no associati on with any real company, organizati on, product, domain name, e-mail address, logo, person, place, or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiti ng the rights under copyright, no part of Limitation of liability. this document may be reproduced, stored in or introduced into a retrieval system, or transmitt ed in any form or by any Neither Microsoft nor its suppliers shall be liable for any damages howsoever means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express writt en permission of Microsoft Corporati on. caused arising out of or in any way related to the use of or inability to use the Microsoft and BioWare Corp. may have patents, patent applicati ons, trademarks, copyrights, or other intellectual Game, even if Microsoft or any supplier has been advised of the possibility of such property rights covering subject matt er in this document. Except as expressly provided in any writt en license agreement damages. In any case, Microsoft ’s and its suppliers’ enti re liability is limited to the from Microsoft and BioWare Corp., the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. amount actually paid by you for the Game. The names of actual companies and products menti oned herein may be the trademarks of their respecti ve owners. For questi ons regarding this warranty contact your retailer or Microsoft at: Unauthorized copying, reverse engineering, transmission, public performance, rental, pay for play, or circumventi on of copy protecti on is strictly prohibited. Microsoft Ireland Operations Limited Developed by BioWare Corp. for Microsoft Corporati on. Sandyford Industrial Estate Mass Eff ect, Copyright 2003-2007 BioWare Corp. All rights reserved. BioWare Corp., the BioWare Corp. logo, BioWare, Blackthorn Road the BioWare logo, Mass Eff ect, and the Mass Eff ect logo are trademarks of BioWare Corp. in the United States and other Dublin 18 countries. Porti ons © 2007 Microsoft Corporati on. Microsoft , the Microsoft Game Studios logo, Xbox, Xbox 360, Xbox LIVE, the Ireland Xbox logos, and/or other Microsoft products referenced herein are trademarks of the Microsoft group of companies. Unreal® Engine, Copyright 1998-2007, Epic Games, Inc. All rights reserved. Unreal® is a registered trademark of Epic Games, Inc. Porti ons © 2007 Scaleform Corporati on. Interacti ve Spati alized Audio Compositi on Technology (ISACT™): Copyright © Creati ve Technology Ltd. ISACT is a trademark of Creati ve Technology Ltd in the United States and/or other countries. Manufactured under license from Dolby Laboratories. Uses Bink Video. © Copyright 1997-2007 by RAD Game Tools, Inc. 32 33