Corporate Responsibility & Sustainability
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CORPORATE RESPONSIBILITY & SUSTAINABILITY REPORT 2010/2011 COMMITTED TO 2020: SHAPING A SUSTAINABLE FUTURE IN EUROPE Contents 14 About this report Inside front cover A message from our Chairman and CEO 02 A message from our President, European Group 04 Where we operate 05 Our business at a glance 06 20 Our products 08 Energy conservation/climate change 14 Water stewardship 20 Sustainable packaging/recycling 24 Product portfolio 28 Community 32 Active healthy living 34 Workplace 36 GRI Index and CEO Water Mandate Index 40 Assurance statement 41 24 UN Global Compact Index and further resources 43 Front cover feature: The front cover shows our biogas truck, which is powered by gas from a landfi ll site, delivering to customers in London. It has around two-thirds less CO2e emissions than a regular truck and we plan to introduce another 13 trucks over the next two years to our fl eet. Address: Coca-Cola Enterprises, Inc. 2500 Windy Ridge Parkway Atlanta, GA 30339 +1 678 260-3000 CCE Website Address: www.cokecce.com Contact: [email protected] Coca-Cola Enterprises is an Equal Opportunity Employer. Copyright 2011, Coca-Cola Enterprises, Inc. “Coca-Cola” is a registered trademark of The Coca-Cola Company. Designed and produced by Salterbaxter. Printed by Innovative Output Solutions. 34 This report has been printed on 9 Lives paper which is certified as FSC 100% recycled, and certified ISO 9001 and ISO 1400. About this report Reporting boundaries operations in Norway and Our Scope 1 and 2 emissions are Determining materiality and standards Sweden and workplace data for independent of any greenhouse and boundaries of — our headquarters in the United gas trades. We have set 2007, responsibility States. We aim to integrate the year when we fi rst calculated This is Coca-Cola Enterprises’ sixth — Norway and Sweden fully into our corporate footprint, as our annual Corporate Responsibility Coca-Cola products are made our 2011/2012 report. baseline year. and Sustainability (CRS) Report by over 300 bottling companies and our fi rst as a European worldwide on behalf of The Our carbon footprint is calculated Additionally, the water use data business. It replaces CCE’s 2009 Coca-Cola Company, which in accordance with the WRI/WBCSD in this report refers to production Corporate Responsibility and creates and markets brands and Greenhouse Gas Protocol. facilities, where we have the Sustainability Report and contains trademarks and manufactures An operational control consolidation greatest water use, and energy a full year of data from January 1, syrups and concentrates. Licensed, approach was taken to determine data includes only the distribution 2010 to December 31, 2010 for independent bottling companies organizational boundaries. impacts of beverages that we our business operations in six such as Coca-Cola Enterprises (CCE) Data is consolidated from a distribute but do not produce, European territories: Great Britain, purchase these items and produce variety of sources, including our such as Ocean Spray products. France, Belgium, Luxembourg, and package beverages to sell and manufacturing facilities, fuel use All fi nancial data in this report is in The Netherlands and Monaco. distribute to retail and wholesale information and estimated cold U.S. dollars, unless otherwise stated. It also includes illustrative case customers. Our relationship with drinks equipment energy use, studies and business activities The Coca-Cola Company therefore and is then analyzed centrally. This report has been verifi ed by from 2011. infl uences the way we work and This report includes data covering SGS (see page 41) and is aligned how our spheres of responsibility the emissions from our whole with the Global Reporting Initiative This report is a statement of our and our material issues are business (but does not include (GRI), self-assessed at level B+. European data over the last year determined. Norway, Sweden and our United The report also serves as our and charts referring to the last four States offi ce locations), divided into Communication on Progress years represent only our legacy There are seven areas of focus for three ‘scopes’: (COP) for the United Nations European territories. This means the Coca-Cola system which are key Global Compact and the water that previously reported corporate – Scope 1: the fuel we use for to its sustainability. Each focus area stewardship chapter serves as data may differ signifi cantly as it manufacturing, our own fl eet of has a set of measurable goals and our COP-Water, as part of our also contained our North American trucks, vans and cars and our targets, and collectively these make endorsement of the UNGC CEO business which was sold in October process and fugitive emissions up the ‘Live Positively’ platform. Water Mandate. 2010. Therefore, unless otherwise – Scope 2: the electricity we use indicated, the environmental and As the local manufacturer and at all our sites workplace data in this report covers distributor of Coca-Cola products all operations owned or controlled – Scope 3: the electricity used by in Western Europe, Coca-Cola (production, sales/distribution, our coolers and vending Enterprises’ own sustainability combination sales/production machines at our customers’ focus areas are aligned with facilities, administrative offi ces premises, our business travel ‘Live Positively’ and we work closely and fl eet) for Great Britain, byy rail and air and the fuel used with The Coca-Cola Company to France, Belgium, Luxembourg,mbourg, byby our third ppartyarty distributors.distributors. deliver against these commitments. The Netherlands and Monaco.Monaco. The national and local demands In some places, as referenced,erenced, of our countries and communities it also includes introductoryctory datadata sometimes require our own for our newly acquired businessbusiness approach, goals or targets within this framework. Our seven commitments are shown opposite. Material information Country reports – where to fi nd it Each of CCE’s territories produces — a Coca-Cola system report in conjunction with The Coca-Cola CCE’s CRS programs are Company. Each of these reports communicated in a number of gives local examples of how CCE’s ways in a variety of publications. Energy conservation/climate change: Reduce the overall CRS commitments are being This report is a summary of our carbon footprint of our business operations by an absolute brought to life in our communities. key initiatives. We also provide 15 percent by 2020, as compared to our 2007 baseline. These reports can be found online Coca-Cola system reports in at each of the following websites: Water stewardship: Establish a water-sustainable operation each country, which give more detail on how we work in each by protecting our water sources, minimizing our water use Great Britain: www.coke of our territories. Additionally, and replenishing the amount of water used in our beverages. corporate responsibility.co.uk The Coca-Cola Company provides reports and resources which Sustainable packaging/recycling: Reduce the impact of France: www.coca-cola-rse.fr our packaging; maximize our use of renewable, reusable provide further information on some of the global issues that and recyclable resources; and recover the equivalent of Belgium and Luxembourg: touch our business. 100 percent of our packaging. www.cocacolabelgium.be This report Product portfolio: Provide refreshing beverages for every The Netherlands: lifestyle and occasion, while helping consumers make — www.coca-colanederland.nl informed beverage choices. This report aims to provide a concise overview of the progress CCE has Norway: www.coca-cola.no Community: Make a positive social, economic and made against our CRS commitments environmental contribution to the communities in which in 2010 and our ambitions for the Sweden: www.coca-cola.se we operate. future. It includes information on our business, our governance The Coca-Cola Company Active healthy living: Support active healthy living through and management of CRS, our — physical activity programs, nutrition education, and by stakeholders and the work we The Coca-Cola Company providing a wide choice of products. are doing in each focus area. provides many global sources It contains a summary GRI Index of information to detail its Workplace: Create a culture where diversity is valued, every and indices showing our compliance ‘Live Positively’ commitments. employee is a respected member of the team, and our workforce with The UN Global Compact and its These include its website, is a refl ection of the communities in which we operate. CEO Water Mandate. www.thecoca-colacompany.com, which contains many corporate Online – www.cokecce.com codes and policies which inform In addition, there are issues such as On our corporate website we cover CCE’s own approaches to CRS. sustainable agriculture that, while the same issues as in this report, Referenced in this report in particular important to our business and its based on our CRS focus areas. Here is The Coca-Cola Company’s work long-term sustainability, have varying we sometimes provide further detail on water replenishment and impacts across the Coca-Cola system. and case studies, for example on sustainable agriculture, further The management of these issues is our carbon footprint. On our website details of which can also be found led at a global level by The Coca-Cola you can also fi nd our CRS-related on its website. The Coca-Cola Company and we support this work policies and direct weblinks to other Company’s 2009/2010 Sustainability as it applies to our territories policies and documents in this report Review, found at http://www. (see page 23 – Replenishment in our as well as a detailed GRI index. supply chain). thecoca-colacompany.com/ citizenship/index.html, contains a summary of the global Coca-Cola system sustainability work. Corporate Responsibility & Sustainability Report 2010/2011 01 IT’S OUR COMMITMENT… ...to be the leader in Corporate Responsibility and Sustainability in the food and beverage industry.