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Find Your Workflow Mobility ECM Imaging Supplies Big Data Automation Service & Repair Storage Solutions BPO Network Serices Hardware Applications Integration New Technologies. New Applications. New Show. Security Power Management Leasing Solutions Software MPS Cloud Solutions Information Management Capture Technology Mobility ECM Imaging Supplies Mobility ECM Imaging Supplies Big Data Automation Service & Repair Storage Solutions BPO Network Serices Hardware Applications Integration Security Power Management Leasing Solutions Software MPS Cloud Solutions Information Management Capture Technology Mobility ECM Imaging Supplies Mobility ECM Imaging Supplies Big Data Automation Service & Repair Storage Solutions BPO Network Serices Hardware Applications Integration Security Power Management Leasing Solutions Software MPS Cloud Solutions Information Management Capture Technology Mobility ECM Imaging Supplies Mobility ECM Imaging Supplies Big Data Dec.Automation 10-12, 2013 Service & Repair Storage Solutions BPO Network Serices HardwareShow Guide Applications Integration Security Power Management Leasing Solutions Software MPS Cloud Solutions Information Management Capture Technology Mobility ECM Imaging Supplies Mobility ECM Imaging Supplies Big Data Automation Service & Repair Storage Solutions BPO Network Serices Hardware Applications Integration Security Power Management Leasing SolutionsFIND Software MPS Cloud Solutions Information Management Capture TechnologyYOUR Mobility ECM Imaging Supplies ECM Imaging Supplies Big Data AutomationWORKFLOW Service & Repair Storage Solutions BPO Network Serices Hardware Applications Integration Se- BusinessImagingExpo.com curity Power Management Leasing Solutions Software MPS Cloud Solutions Information Management Capture Technology Mobility ECM Imaging Supplies Conference Hours: Managed Print Summit Workfl ow Summit Exhibit Hall Hours Expo Education Mobility ECMTuesday 8:30 a.m.Imaging - 5:30 p.m. SuppliesTuesday 8:30 a.m. - 5:30 p.m.Big DataWednesday 11:00 a.m.Automation - 5:00 p.m. Wednesday 9:00 a.m. Service- 12:00 p.m. & Repair Thursday 9:00 a.m. - 2:00 p.m. Thursday 1:00 p.m. - 4:00 p.m. Storage Solutions BPO Network Serices Hardware Applications IntegraIn . SAMSUNG AND MWAi: A PARTNERSHIP IN INNOVATION Visit us at Booth #707 Samsung and MWAi are partnering at the 2013 Business Imaging Expo. We will demonstrate document mobility and security solutions focusing on three of the most lucrative vertical markets: healthcare, education and retail. These solutions, along with your expertise, Samsung’s award winning product line, and managed print solutions provided by MWAi MPS Toolbox, will help increase your portfolio, drive new profits and reduce your operational expense. Experience Samsung’s innovative products and solutions designed to excite productivity and maximize profitability. December 10th: 4:15PM - 4:45PM: Managed Print Summit MPS Evolving Your Business With a Vertical Market Approach Peter Richardson, Director - Printer Marketing Samsung Electronics America, Inc. © 2013 Samsung Electronics America, Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co., Ltd. All products, logos and brand names are trademarks or registered trademarks of their respective companies. New Technologies. New Applications. New Show. Contents REGISTER NOW! Dec. 10-12, 2013 Mandalay Bay Convention Center • Las Vegas Inside Managed Print Summit Agenda 4 Conference Overview 5 Course Descriptions 6 Workfl ow Summit Agenda 12 Instructors 13 Drinkfl ow Lounge 24 Floor Plan 25 Exhibitors 26 BPO Network Serices Hardware Applications Integration Security Power Management Software MPS Cloud Solutions Information Management Capture Technology Mobili- ty ECM Big Data Automation Service & Repair Imaging Supplies BPO Network BusinessImagingExpo.com 3 EXECUTIVE SUMMIT Get More the Day Before Managed Print Summit DECEMBER 10, 2013 th Luncheon Cocktail Reception Join us at the 5 annual Managed Print Summit, the industry's best-attended Sponsor Sponsor managed print event of the year. The summit will be held on December 10, hosted by The Imaging Channel. Schedule: 8:30 a.m. - 8:35 a.m. Welcome & Introduction Raegen Pietrucha, Ofce Technology Group Corporate Sponsors 8:35 a.m. - 9:30 a.m. Keynote Presentation: MPS, Make It Matter Michael Popa, Hewlett-Packard 9:30 a.m. - 10:00 a.m. Overcoming Barriers to Achieving MPS Protability Doug Johnson, Supplies Network 10:00 a.m. - 10:30 a.m. The Real MPS — Motivation, Persuasion and Success Brad Roderick, InkCycle, Inc. 10:30 a.m. - 10:45 a.m. Networking Break 10:45 a.m. - 11:30 a.m. Yesterday's Ofce Equipment Dealer Is Today's Business Service Provider Terrie Campbell, Ricoh Americas Corporation 11:30 a.m. - 12:00 p.m. Future Trends for OEMs Shannon Cross, Cross Research Group 12:00 p.m. - 1:00 p.m. Lunch & Networking 1:00 p.m. - 1:45 p.m. The Facts and Fictions of Managed Print Jake Fishman, gap intelligence; Randy Dazo, InfoTrends; Robert Palmer, Palmer Consulting Group; Ed Crowley, Photizo; Charles Brewer, Actionable Intelligence; Andy Slawetsky, Industry Analysts 1:45 p.m. - 2:15 p.m. The Risk Matrix for MPS: Understanding the Importance of Risk Management Sarah Henderson, West Point Products Technology United 2:15 p.m. - 2:45 p.m. Where Is the Opportunity? Ahead of the Curve, Not Behind It Ed McLaughlin, Valderus 2:45 p.m. - 3:30 p.m. Why Supplies Are Critical to Your Success in MPS Tricia Judge, International Imaging Technology Council; Charles Brewer, Actionable Intelligence 3:30 p.m. - 3:45 p.m. Networking Break 3:45 p.m. - 4:15 p.m. Pros and Cons of Managed Print Tools Jamie Bsales, Buyers Lab, LLC 4:15 p.m. - 4:45 p.m. Evolving Your Business With a Vertical Market Approach Peter Richardson, Samsung Electronics America Association/Media Sponsors 4:45 p.m. - 5:30 p.m. The Future of Managed Print Services? We'll Tell You When We Get There Jennifer Shutwell, Walters & Shutwell; Greg Walters, Walters & Shutwell 5:30 p.m. - 6:30 p.m. Cocktail Networking Reception New Technologies. New Applications. New Show. SCHEDULE Get More the Day Before DEC. 10 Tuesday, December 10 8:30 a.m. - 5:30 p.m. Managed Print Summit Dec. 10-12, 2013 8:30 a.m. - 5:30 p.m. Workfl ow Summit 5:30 p.m. - 6:30 p.m. Cocktail Networking Reception Mandalay Bay Convention Center • Las Vegas Managed Print Summit for Summit Attendees DEC. DECEMBER 10, 2013 11 Wednesday, December 11 DEC. 9:00 a.m. - 12:00 p.m. Expo Education 12 Thursday, December 12 11:00 a.m. - 5:00 p.m. Exhibit Hall Hours 7:45 a.m. - 8:45 a.m. Breakfast Networking Roundtables th Luncheon Cocktail Reception Join us at the 5 annual Managed Print Summit, the industry's best-attended Sponsor Sponsor 1:00 p.m. - 4:00 p.m. Photizo Workshop managed print event of the year. The summit will be held on December 10, 9:00 a.m. - 2:00 p.m. Exhibit Hall Hours hosted by The Imaging Channel. 4:30 p.m. - 7:30 p.m. Drinkfl ow Lounge Cocktail Networking Reception 9:00 a.m. - 12:00 p.m. CompTIA Managed Print Services Community Meeting Session 1: 9:00 a.m. - 10:00 a.m. (W1) 1:00 p.m. - 4:00 p.m. Expo Education Schedule: S05 Aftermarket Imaging Supplies Business: Evolution, 8:30 a.m. - 8:35 a.m. Welcome & Introduction Resilience and Maturation Session 1: 1:00 p.m. - 2:00 p.m. (T1) Raegen Pietrucha, Ofce Technology Group Corporate Sponsors S34 Finding and Building New Recurring Revenue S29 Five Hard-Hitting Ways to Distinguish Your MPS Program 8:35 a.m. - 9:30 a.m. Keynote Presentation: MPS, Make It Matter Michael Popa, Hewlett-Packard (9:00 a.m. - 9:30 a.m.) From the Competition (1:00 p.m. - 1:30 p.m.) 9:30 a.m. - 10:00 a.m. Overcoming Barriers to Achieving MPS Protability S09 Millennials S22 #GoHashtagYourself Doug Johnson, Supplies Network S23 The Key to Transforming the MPS Model S32 Identify, Sell and Implement Workfl ow: A Live Case Study 10:00 a.m. - 10:30 a.m. The Real MPS — Motivation, Persuasion and Success Brad Roderick, InkCycle, Inc. S26 MPS Makeover: A Case Study S35 Innovate and Decommoditize Your Product Offering Using FlexAbility from CIT (1:30 p.m. - 2:00 p.m.) 10:30 a.m. - 10:45 a.m. Networking Break S28 To SAP or Not to SAP? With MWA Intelligence, There Is No Question! (9:30 a.m. - 10:00 a.m.) P14 Panel Discussion — Ask the Experts: Leaders Share Their 10:45 a.m. - 11:30 a.m. Yesterday's Ofce Equipment Dealer Is Today's Business Service Provider Strategies for Profi table MPS Terrie Campbell, Ricoh Americas Corporation S03 Understanding the Memjet Technology 11:30 a.m. - 12:00 p.m. Future Trends for OEMs S10 Pro Tips to Managing Business Transformation Shannon Cross, Cross Research Group Session 2: 10:00 a.m. - 11:00 a.m. (W2) Session 2: 2:00 p.m. - 3:00 p.m. (T2) 12:00 p.m. - 1:00 p.m. Lunch & Networking S08 Facts Bore, Stories Sell More S38 Best Practices for Going Paperless 1:00 p.m. - 1:45 p.m. The Facts and Fictions of Managed Print S02 How to Position Your Company as a Credible Source of Jake Fishman, gap intelligence; Randy Dazo, InfoTrends; Robert Palmer, Document Solutions and IT Services S36 Energy Management: The One-Two Punch That Will Palmer Consulting Group; Ed Crowley, Photizo; Charles Brewer, Enhance Your Margins and Deliver Real Value to Your Actionable Intelligence; Andy Slawetsky, Industry Analysts S12 How, Why and When (and When Not) to Print From a Mobile Customers (2:30 p.m. - 3:00 p.m.) 1:45 p.m. - 2:15 p.m. The Risk Matrix for MPS: Understanding the Importance of Risk Management Environment S16 Leverage Your Service Information to Boost Profi tability and Sarah Henderson, West Point Products S13 Managed Backup: The Easy Way to Add Recurring Revenue Provide Sales Opportunities 2:15 p.m.
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