21M More Sales, but £5M Less Pay PLAIN PACKAGING L Paypoint Results Show Retailer Commission Down 9% Last Year, Despite Transaction Volume Growing 18%
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03.06.2016 ACADEMY IN ACTION The IAA gives a merchandising masterclass BEST PRACTICE Page 20 » Blueprint for success ‘I rolled my winning formula out to store number 18’ Page 18 » NEWS l CONVENIENCE l PROFIT www.betterretailing.com l £2.30 21m more sales, but £5m less pay PLAIN PACKAGING l PayPoint results show retailer commission down 9% last year, despite transaction volume growing 18%. Products, l Payment provider’s ‘new retailer focus’ fails to win price and over stockbroker and store owners. Page 5 » prep: our Oz lessons SYMBOLS Ralph Patel and Dee Sedani report back Best-one from tobacco study to take on tour in Australia. Lidl with Page 11 » Value offer LEGISLATION Sales growing 5% every week at ‘Change discount trial store. your range Page 4 » ahead of EU REFERENDUM sugar tax’ Priti: why Wholesale expert warns levy on vote leave soft drinks is just Indies better off with the start of health Brexit, MP tells RN. clampdown. Page 5 » Page 4 » Vol 127 No 22 Egmont targets FOR TRADE USE ONLY 500 stores to help Slam dunk London retailer Nilesh Patel treated customers to free tea and biscuits 22 grow children’s as part of United Biscuits’ first National Biscuit Day last week. “It was a great way magazine sales. to make customers aware of the shop,” he said. United Biscuits helped organise Page 7 Nilesh’s event and similar activity for nine other retailers in its Ambassadors Club. » The No.1 MUST STOCK BAKERY BRAND1 Source. 1.The Nielsen Company, Total Coverage, Unit and Value Sales, 52 w/e 23.04.16 Coverage, Unit and Value Total 1.The Nielsen Company, Source. 12 w/e 22.05.16 Brand Tracking, Brown, Brand Footprint 2016 3.Millward 2.Kantar Worldpanel No.1 must-stock bakery brand1 85% of UK households choose Warburtons products 27x per year2 34% of shoppers claim to have bought Warburtons in their last shop3 To order new products, get the latest advice, or connect with your Territory Manager, visit: warburtons-trade.co.uk or call: 0800 953 5636 RN page ad.indd 1 31/05/2016 15:23 W018_310516_Retail_Newsagent_FullPage_Ad_277x210mm.indd 1 31/05/2016 15:11 Retail Newsagent 3 June 2016 3 Like much of the UK, no doubt, I’ve spent the past few weeks debating with friends about the pros and cons of leaving or staying in the EU, with the vote just weeks away. Some are undecided, while others have made up their minds. A com- mon theme among those voting to leave is that they have been swayed by the personalities of those making the case, rather than hard facts RETAIL NEWSAGENT NEWS ● CONVENIENCE ● PROFIT about the impact it would have. For months, people have called for more information on the implica- Talk to your tions of either outcome on their daily lives and the economy long-term. Retailers are no different and you need information about how the shoppers, staff decision will impact your businesses. RN has been to both sides to find and other local out. businesses about In last week’s issue, two big personalities, Vince Cable and Chuka what the referendum Umunna, said leaving Europe would lead to economic uncertainty, in- creased prices on the goods you sell and squeezed margins. means for them In this week’s issue, another, Priti Patel MP, tells RN leaving Europe could mean retailers benefiting from less red tape and a greater say in the laws that affect how you run your store. For a manufacturer or exporter of goods, the impact of Brexit is clear. For a local shop, at the centre of its community, a significant impact will be on your customers and the world around you. One way to become more informed about how the vote will affect you CHRIS GAMM is to become the big personality in your community. Talk to your shop- Editor pers, staff and other local businesses about what the referendum means @ChrisGammRN for them. You may find you learn more about what leaving Europe will mean to your business than in any manifesto. CONTENTS 18 32 NEXT WEEK 15 INDUSTRY NEWS to find out what but turnover is up 50% PROFILE 4 INDUSTRY NEWS Bestway you need to pay to Priti Patel and he has 15 staff trials new value-led ensure you don’t sets out Vote Leave’s end up facing the music stall and says why she FEATURES fascia 13 LETTERS NFRN’S London thinks the UK 22 THE HIGH STREET 6 BUSINESS NEWS Conviviality trade show organisers would be much What independents retailers to be offered free say thanks for support; better off outside can learn from the EPoS system Menzies still failing on the EU high street’s success FUTURE-PROOFING THE FASCIA 7 NEWSTRADE Publishers service 16 PRICEWATCH UK stories The companies getting target indies to give a 24 COLUMNIST 14 YOUR STOCK, YOUR SAY ice cream prices ready for the opportuni- boost to kids’ mag sales 17 THE Shopping analyst Make sure you don’t ties of tomorrow 8 PRODUCT NEWS Top stars fall foul of the ENTREPRENEURS 26 Phillip Adcock join Weetabix’s Summer of Psychoactive What you can learn 26 SUGAR CONFECTIONERY Sport team Substances 15 from the world’s Enjoy the sweet taste of 10 REGIONAL NEWS Digital Act; and will best business summer training trials for Imperial’s brains. This week, 32 PREVIEW retailers decision Planet Organic’s to cut 10p THIS WEEK COMMENT & Renée Elliott ANALYSIS off prices 18 RETAILER IN MAGAZINES help you PROFILE CHILDREN’S MAGAZINES 12 YOUR ISSUE Following to remain 33 ROUND-UP Digital do’s and Tharmalingam What youngsters want RN’s recent article about competitive Gnanachchandran don’ts playing music in your in an EUPTD has only had his 34 FOR YOUR SHELVES to read today store, we talk to experts II market? store for 10 months, F1 Racing special edition “AS SOMEONE WHO GREW UP IN A SMALL FAMILY-RUN BUSINESS, I KNOW HOW DAMAGING REGULATION CAN BE” – EMPLOYMENT MINISTER PRITI PATEL MP OUTLINES HER ARGUMENTS FOR BREXIT Page 15 » 4 3 June 2016 Retail Newsagent Follow RN f on Facebook facebook.com/retailnewsagent to have your say on the latest news E-cig sale Budgens shows local fare at vigilance music festival Retailers should sell e-cigarettes with the same Warner’s Budgens responsibility as cigarettes took to the streets of following the launch Winchcombe, home of EUTPD II legislation to its most recently governing vaping products, opened store, over the according to JTI. bank holiday as part of a Jeremy Blackburn, week-long arts and music head of communications festival it had sponsored. for the manufacturer, The company had a said independents should pop-up stall at a street treat age limits and laws fair marking the end of governing e-cigarette and the festival, selling locally e-liquid products with the produced products that it same seriousness as they stocks, including bread, would with tobacco lines. cheeses and apple juice. It comes as restrictions on e-cigarette advertising came into force on 20 May under EUTPD II, with fur- Retailers challenge discounters with new format Sales growing 5% every week ther restrictions from 20 November this year. Mr Blackburn said: “It is retailers’ responsibility in terms of challenging ID. Bestway launches new It should be part of what staf do on a regular basis for e-cigarettes as with tobacco.” value-led fascia trials Meanwhile, e-cigarette maker Blu has issued a guide by Steven Lambert Owner Darren Briggs we’re still earning a gross ing savvier around product for retailers about the EUT- said the response from margin of 20% across the prices and value, driven PD II changes, with merch- Bestway is helping its shoppers at the store since store.” by discounters, so there’s a andising tips for stores. retailers take on the he switched fascias to Mr Briggs said he is now need to reflect discounters with the launch work with Bestway on looking at other sites to on this,” said Mr Adams. of a dedicated the new concept had been launch a second Best-one “We recognise this is value-led fascia, planned “overwhelming”. Value store. a huge trend and we felt Lottery for roll-out this year. “We worked closely with Bestway head of business there’s a place for value in The group has been the wholesaler to come development Paul Adams our market, while still sales up trialling a new Best-one up with something a bit said sales at the revamped providing a full conven- Camelot has thanked its Value format in Milford diferent in terms of ofering store had grown by 5% every ience ofer for shoppers.” 47,000 retail outlets for Haven, Pembrokeshire, discounted products to week since the changes It follows Landmark helping it achieve record since the start of the year. shoppers,” he added. were introduced, with Wholesale launching its figures. The lottery The concept centres on “We now have 15 pallets of footfall also increasing. own Lifestyle Value fascia operator said sales had ofering more pricemarked deals at the front of the shop He added Bestway will last year, while Booker has grown to £7,595m in the goods, promotional deals with ofers such as one litre look to “finesse” the concept also been trialling bulk pack 2015/6 financial year, and “non-traditional, bottles of Lucozade for £1. and ofer it as an option to promotions under a new a rise of £317m. larger pack formats at Around 99% of the products other stores later this year.