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Ticket: # 1117745 _____________________________________________________________________________ Ticket: # 1117745 - Comcast Internet Cap Date: 8/2/2016 9:42:18 PM City/State/Zip: Des Plaines, Illinois 60016 Company Complaining About: Comcast _____________________________________________________________________________ Description I don't understand how an internet company can set a cap on internet. Why doesn't the government set a cap on air as well? This is absolutely ridiculous and not even worthy of everyone's time. Please tell Comcast this isn't acceptable and let me have as much internet as I want for the ridiculous price they are already asking me to pay. Just stop it Comcast. Seriously. _____________________________________________________________________________ Ticket: # 1117897 - Comcast Data Caps Date: 8/3/2016 1:06:11 AM City/State/Zip: Springfield, Oregon 97477 Company Complaining About: Comcast _____________________________________________________________________________ Description Comcast is discouraging the use of video streaming services by placing caps on data usage and charging significant penalties for exceeding that cap. This has not reached my area yet but I'm outraged at the anticompetitive nature of such a policy as it is a blatant attempt to get customers to opt for Comcast's own services by making it more costly to use their competitor's. I want this practice to stop before it reaches my area, as I know it will sooner rather than later. I am already paying more than I can afford for internet and I don't have any other option in my area for fast internet. Comcast practically has a monopoly on internet of significant bandwidth in my area. _____________________________________________________________________________ Ticket: # 1117999 - Internet competition Date: 8/3/2016 8:53:01 AM City/State/Zip: Gray, Tennessee 37615 Company Complaining About: Centurylink _____________________________________________________________________________ Description I live in an area not too far outside of Johnson City, TN. My only option for internet is DSL through Century Link. Let me tell you they know it. Comcast will put in a cable for $2,000. Century Link will not upgrade or even send out a tech. _____________________________________________________________________________ Ticket: # 1118191 - Daily mail Donation of 3 million Dollars Date: 8/3/2016 10:47:02 AM City/State/Zip: Cleveland, Ohio 44110 Company Complaining About: AT&T _____________________________________________________________________________ Description This was sent to my cell phone email. This is only the 2nd time I have every received a Spam email on my phone. sent from [email protected] or [email protected] _____________________________________________________________________________ Ticket: # 1149723 - Comcast Date: 8/19/2016 9:06:33 PM City/State/Zip: Dowagiac, Michigan 49047 Company Complaining About: Comcast _____________________________________________________________________________ Description (b) (6) _____________________________________________________________________________ Ticket: # 1118739 - anti virus scam Date: 8/3/2016 1:47:10 PM City/State/Zip: Mesa, Arizona 85202 Company Complaining About: Cox _____________________________________________________________________________ Description i received a window on my computer saying i was not able to log on until another user got off , i'm the only user and always have been , company i received virus protection from funneled me to technical support who told me that if i hired them they would get my money back from the first company i had paid for protection _____________________________________________________________________________ Ticket: # 1118941 - Xfinity Internet access in both residential and commercial environments Date: 8/3/2016 2:32:35 PM City/State/Zip: Lee's Summit, Missouri 64086 Company Complaining About: Comcast _____________________________________________________________________________ Description No matter where I go, when I have my WiFi activated on my cellphone, if Xfinity is in the area, their network automatically captures my phone and assumes that I want to use their network. However, in every case, there is absolutely no bandwidth available on their network, so effectively they are rendering my cellphone useless until I turn off my Wifi. Can this issue be addressed by the FCC? _____________________________________________________________________________ Ticket: # 1119476 - ATT U-verse forcing bundling by upcharge on internet use if you don't Date: 8/3/2016 5:13:06 PM City/State/Zip: Crystal City, Missouri 63019 Company Complaining About: AT&T _____________________________________________________________________________ Description Received this email from ATT. First we are in our late 60's and retired on fixed income. We "cut the cord" cause TV was costing over $100 per month which we can not afford. We watch Net Flix and New channel thru Apple TV -- During the past two years our internet cost has gone from $20 month per to $50 per month. Now they want to force us to use their TV service (U-verse or Direct) and if we don't charge us up to $130 per month cause we stream NetFlix for $12 per month. WRONG! WRONG! Copy of the email is attached. _____________________________________________________________________________ Ticket: # 1119831 - (b) (6) Date: 8/3/2016 7:22:27 PM City/State/Zip: Valparaiso, Indiana 46383 Company Complaining About: Comcast _____________________________________________________________________________ Description My complaint is the fact that COMCAST has placed a "limit" on they're broadband internet service. I feel broadband internet should not be limited and COMCAST is simply being anti-competitive. As a consumer, I feel cheated and taken advantage of. _____________________________________________________________________________ Ticket: # 1120070 - Comcast Caps Date: 8/3/2016 10:17:32 PM City/State/Zip: Orland Park, Illinois 60462 Company Complaining About: Comcast _____________________________________________________________________________ Description "Comcast is changing the terms of services promised and contracted without opportunity for either negotiation or arbitration. Their claim that the revised caps do not inhibit the most common internet usage patterns viz a viz video streaming are ignorant of already-existing trends toward higher quality video including 4k. Under the new cap, users with existing 4K televisions who wish to watch 4k content at the same rate as they do current HD content would very easily hit and exceed the cap. The additional complication of Comcast's de facto monopoly makes this unilateral change to the terms of service an unreasonably burdensome one on consumers, and should be strenuously opposed in favor of maintaining an open internet that encourages innovation." _____________________________________________________________________________ Ticket: # 1098009 - biased news reporting Date: 7/22/2016 8:16:17 AM City/State/Zip: Altoona, Pennsylvania 16602 Company Complaining About: Atlantic Broad Band _____________________________________________________________________________ Description Isn't there some regulation that news reports in the U.S. isn't propaganda like that used in the old Soviet Union? _____________________________________________________________________________ Ticket: # 1120649 - international hacker Date: 8/4/2016 11:34:37 AM City/State/Zip: Greenwood, Arkansas 72936 Company Complaining About: Centurylink _____________________________________________________________________________ Description hacked by phone number 18553370031, identifying as microsoft, located in Mauratis or some such, Phillipines; running credit cards thru Panama City, Panama...card denied, has possession of phone, e-mail, may have infected my computer _____________________________________________________________________________ Ticket: # 1120879 - XFINITY Internet Data Usage Limit Plans Date: 8/4/2016 12:46:07 PM City/State/Zip: Hoffman Estates, Illinois 60192 Company Complaining About: Comcast _____________________________________________________________________________ Description I recently received a notice from XFINITY(Comcast) that they were implementing a Internet data usage program that limit my current usage to 1 TB per month without additional cost. My complaint contains many levels and will detail as follows; 1. The limit on data usage was never presented when we originally signed up and changes the rules after the fact. 2. We recently 'cut the cord' and cancelled our cable subscription with XFINITY and stream all of our television programming. My belief is that the data usage limitation "trial" plan is a disguised anti- competition initiative to strike out against the streaming services and replace lost revenue by billing internet only users that use streaming services instead of cable. 3. We have 2 people that work from home and require internet access for their means of working. This will increase the cost of people working from with a usage plan at only 1 TB. 4. XFINITY does not count data that is used to view their own content, such as on-demand programs against their cable customers data usage. If the 1 TB data usage is applied to non-cable subscribers it should also be applied to cable subscribers, others this is discriminatory practices. 5. If this is indeed a trial program, they have not provided the duration of the program or what do they intend to conclude during this trial. 6. I would like to know how they
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