DIGITAL COOPERATION: “DIGITAL INCLUSION” IMPLEMENTATION PLAN (DEC. 2020 – DEC. 2021, TOWARDS 2030)

Ver. 22/12/2020, continually updated

VISION: “Ensure that the voices of those who are not fully benefiting from digital opportunities are heard”

Key Actions Objective Outputs / Deliverables / Activities Existing work to leverage Timelines Key Action 1 1.1 Establish a multi-stakeholder group to • Digital Future Society / • 2021 Q1-3: establish an informal Define key indicators and develop a collaborative methodology for University report “A global framework for group and organize multi- metrics for measuring creating a broader framework for digital inclusion” stakeholder and donor convenings Development of an digital inclusion. defining inclusion, identifying key • EU Women in Digital Scoreboard 2019 • Convening of a first multi- overarching framework metrics, develop a general scorecard • Freedom Online Coalition: Joint Statement stakeholder expert discussion towards a definition, metrics Develop a methodology for template and overall framework, which on Digital Inclusion (likely early 2021) to discuss: and measurement of digital collecting data and would also situate and leverage on • Definition of Digital inclusion and , • GSMA’s gap report 2020 assessing efforts and existing scorecard/measurement Inclusion including developing annual • GSMA’s Mobile Connectivity Index progress, so as to promote initiatives, and cost estimates • Development of possible scorecards measures; and principles for digital inclusion further action. 1.2 Discussions to scope existing tools, for people with for mobile metrics identify a common definition of digital industry • Discussion of possible Developing the scorecard inclusion and possible metrics and • GSMA’s Mobile Digital Skills Alliance framework for addressing framework provides a frameworks to use to establish the overall • G3ict Digital Accessibility Rights Evaluation specific groups consistent tool for national scorecard; with scope to tailor for specific Index (DARE Index) • 2021 Q3-4: develop scorecards stakeholders. Based on needs, groups or thematic areas of focus • ITU’s Measuring digital development • 2021 Q3-4: piloting national-level

feedback, the scorecards 1.3 Convene a group of potential donors to • OECD’s Going Digital Toolkit mapping can be developed further. support the launch of the scorecards as • The Broadband Commission • 2022: launch of scorecards part of larger investments in ICT • The Society Accessibility Special 1.4 Identify national focal points for data Interest Group: Accessibility Toolkit collection, analysis, publication and • UNCDF’s Inclusive Digital Economy Scorecard update • UNESCO’s Internet universality indicators 1.5 Carry out a national-level mapping of • digital inclusion needs, based on the UNHCR Digital Inclusion of Forcibly Displaced metrics defined to support future gap persons Indicators (work in progress) analysis and recommendations for • UN Convention on the Rights of Persons with assistance; including through voluntary Disabilities (CRPD), especially Article 9 piloting with interested Resident • UN Inclusion Strategy Coordinators • Web Foundation’s Women’s Rights Online Digital Gender Gap Audit • World Benchmarking Alliance’s Digital Inclusion Benchmark Key Action 2 Establish the roundtable as 2.1 Convene an informal network group of • Roundtable on 1C/D • Early 2021: define areas of Establish a multi-stakeholder a “network of networks” stakeholders working on digital inclusion • EQUALS Global Partnership for Gender responsibilities for 1C/D digital inclusion coalition – for actors working on to support the roundtable and implement Equality in the Digital Age constituents; mapping of existing an informal network of like- digital inclusion and foster its key activities DIGITAL COOPERATION: “DIGITAL INCLUSION” IMPLEMENTATION PLAN (DEC. 2020 – DEC. 2021, TOWARDS 2030)

minded Member States, civil the development of 2.2 Beginning as the vanguard model for the • Generation Equality Forum “Action Coalition initiatives and outreach to new society groups, the private synergetic initiatives by network, support the development of the on Technology and Innovation for Gender partners sector and other constituents, with an blueprint for the Action Coalition on Equality” • Mid-2021: Outline of stakeholders on digital overall framework that Technology and Innovation for Gender • March 2021: finalization of AC framework/launch of “network of inclusion, highlighting local addresses different groups Equality (AC) to address the gender blueprint in Mexico networks” ownership and including (particularly in LDCs): aspects • June 2021: launch of AC in Paris Note: Recognizing that there are communities themselves in • LDCs • Support the launch of the AC to build • ITU: Generation Connect numerous initiatives and processes • gender momentum and generate • The Internet Society’s work with rural engagements (however that these • people on the contributions to bridge the gender populations and indigenous peoples tend to be focus on specific subsets); move (migrants, • UNHCR: Digital Inclusion of Forcibly instead of building a new formal or refugees, asylum- 2.3 Partner with other institutions/initiatives Displaced and Stateless people institutional coalition, it is proposed seekers, IDPs, and to address other groups and carry out • UNICEF: Generation Unlimited: Global that the Roadmap provide the basis stateless people) similar digital inclusion activities as the Breakthroughs on Remote Learning and for a “network of networks” umbrella • people with AC Work framework for actors working in the disabilities digital inclusion field. Specialized • rural populations coalitions or actors could implement • indigenous the digital inclusion work in their peoples respective fields or target groups, also • older persons sharing their experiences with the • young people network and coordinating more broadly. Key Action 3 Establish the roundtable as 3.1 Design a survey to gather data on existing • Canada’s collaboration with the University of • 2021 Q1: Survey Map out all digital inclusion a forum that can help initiatives and research on digital Québec on Digital Inclusion initiatives • 2021 Q2: Platform identified initiatives, mechanisms and organize discussions, inclusion, particularly on persons in globally • 2021 Q3-4: Organization of programmes, and make shares insights, provide situations of vulnerability, from member • DESA’s 2030 Connect platform webinars to share survey results, them available online and thought leadership and be states, private companies, NGOs, and • EQUALS Digital Skills Hub bring together synergetic initiatives through other, easily a repository of academia • GSMA / World Bank / ITU / WEF Digital and present the platform on digital inclusion 3.2 Identify an open-source platform that accessible platforms Development Action Plan could host and curate content on all the • UN Global Compact Annual Report for initiatives and resources identified companies 3.3 Encourage knowledge exchange, creation of communities of practice and joint research initiatives Key Action 4 Support UN’s RCs in the 4.1 Identify a few pilot countries interested • DCO’s Roadmap Response Team • 2021 Q1: identify pilots Help Resident Coordinators development of national to develop evidenced based action plans • Generation Equality Forum “Action Coalition • 2021 Q2-3: data collection and (RCs) working with host digital inclusion action that would include interventions to on Technology and Innovation for Gender national dialogues to develop plans address structural gaps and bias Equality” • 2021 Q4: draft action plan 4.2 Countries to use scorecards and action plans to improve • Humanitarian response activities and digital inclusion disaggregated data to inform and guide initiatives with a digital component policy development and identify gaps • The Internet Society’s work with over 120 entities DIGITAL COOPERATION: “DIGITAL INCLUSION” IMPLEMENTATION PLAN (DEC. 2020 – DEC. 2021, TOWARDS 2030)

4.3 Countries to use an inclusive • UNHCR Digital Inclusion work participatory approach involving public and private sector stakeholders, diverse and marginalized groups, and communities, e.g. the ones mentioned in Key action 2, to set out targets and develop action plans 4.4 Support for digital inclusion analysis in the CCA/CFs in the UNSDCF rollout countries 4.5 Webinar/s on digital inclusion for UNCTs