INTERLOCAL SERVICES AGREEMENT BETWEEN THE CITY OF SEDRO-WOOLLEY AND THE CENTRAL SKAGIT RURAL PARTIAL COUNTY LIBRARY DISTRICT
This Interlocal Services Agreement (the "Agreement"), is by and between the City of Sedro-Woolley, (hereinafter "City") and the Central Skagit Rural Partial County Library District (hereinafter "District").
A. RECITALS
WHEREAS, the parties find that it will be mutually beneficial for the City to purchase certain services for the benefit of both the City and the District; and
WHEREAS, the parties agree that the City's provision of such services will result in more efficient, effective, and less costly services for citizens within both entities' service areas, thereby better serving the public: and
WHEREAS, the parties are currently engaged in a partnership formalized through a series of three Interlocal Agreements that will ultimately result in the construction of a New Library to be operated by the District for the benefit of both parties' residents; and
WHEREAS, the parties are currently signatories to an interlocal agreement that provides for reciprocal library borrowing; and
WHEREAS, the City has the technical ability and is qualified to provide the services described in this Agreement, and
WHEREAS. both parties are authorized by law to provide the services set forth in this Agreement.. and
WHEREAS, the Interlocal Cooperation Act, RCW 39.34, specifically authorizes public entities to work together to better serve the public;
NOW, THEREFORE, in consideration of the mutual promises, covenants and provisions contained in this Agreement and the mutual benefits to be derived therefrom, the parties agree as follows:
B. DEFINITIONS
1. City means the City of Sedro-Woolley.
District means the Central Skagit Rural Partial County Library District.
3. ILS or Integrated Library System means an automated system, usually consisting of a number of functional modules, such as acquisitions, circulation, cataloging, serials, and an Online Public Access Catalog.
4. TLC means The Library Corporation. ARTICLE I. SERVICES TO THE DISTRICT
The City shall furnish the following services to the District:
A. After consultation with the District, contracting with TLC to purchase an ILS to be hosted by TLC. coordinating overall ILS administration, serving as liaison with TLC, coordinating use of the ILS and implementation of any upgrades.
B. Arranging, for the ILS to provide a public access catalog, circulation, cataloging and acquisition modules to the District. Other modules may be added and made available to the District based on future discussion and negotiation of costs. It is expressly acknowledged and agreed that: (1) the ILS will not be available during upgrades or maintenance procedures. The District will be contacted within a reasonable timeframe to determine optimum downtimes for maintenance and upgrades. (2) The City does not assume any liability for such delays and inconvenience that the District may realize as a result of ILS failure or maintenance, unless caused intentionally or by negligence of the City.
C. Arranging for technical support and appropriate training to be provided by TLC. Any direct costs for services provided by TLC to the District in addition to those identified in this Agreement shall be passed on to the District.
ARTICLE II. REQUIREMENTS OF THE DISTRICT
The District shall be responsible for the following:
A. Meeting the technical requirements established by TLC for the use of the ILS.
B. Providing for its own site installation and day-to-day site management.
C. Maintaining components of the ILS databases (item, bibliographic, patron, etc.) to comply with standard library practice and with rules established by the Parties to ensure the effective functioning of the ILS.
D. Providing a staff member designated as the District's technical contact.
ARTICLE III. MUTUAL RESPONSIBILITIES
Both parties shall:
A. Share a common borrower database and common library cards. It is the intent of the parties that library cards issued by the City shall be usable at all District locations and that library cards issued by the District shall be usable at the City's location. All parties agree to protect the privacy of all borrower information.
B. Recognize each other's withdrawal of borrower privileges and fine and fee structures to the greatest extent possible within institutional constraints. C. Generally work together to offer as seamless access as possible to library services and resources for all users of the combined service area.
ARTICLE IV. DURATION OF AGREEMENT.
The work performed under this contract shall commence on September 15. 2017 and be completed on August 31, 2018. This Agreement shall automatically renew for successive one year terms unless terminated consistent with the Termination provision below. Costs for services to be updated annually by TLC in advance of the beginnina of a new term.
ARTICLE V. PAYMENT
A. Overall Payment Structure.
Costs are determined based upon costs from TLC. The City will provide the District with an estimate of projected costs on or before June 30, 2018 and June 30 of each successive term thereafter.
1. The District's share of costs will be calculated by TLC and broken down on TLC's invoices. The City will provide a copy of the actual invoices from TLC.
B. The District's fees for 2017-2018
Service Agreements, Licenses, etc. $7,994.00 Costs to migrate web hosting $N/A General subtotal 57,994.00
Should the parties decide to share access to databases, the parties will first determine the cost allocation formula through written amendment to this Agreement.
C. Invoicing.
(1) Invoices will be submitted by the City for payment by the District. Payment is due upon receipt and is past due thirty (30) business days from receipt of invoice.
(2) A finance charge of 1.5% per month on the unpaid amount of an invoice, or the maximum amount allowed by law, will be charged on past due accounts. Payments by the District will thereafter be applied first to accrued interest and then to the principal unpaid balance. Any attorney fees, court costs, or other costs incurred in collection of delinquent accounts shall be paid by the District.
(3) If payment of invoices is not current, the City may suspend performing further work and/or block access to the ILS. Failure to exercise this remedy in one instance does not waive the City's right to do so for subsequent breaches.
3 ARTICLE VI. GENERAL PROVISIONS
A. Change in Services or Requirements. The City may, from time to time, require changes or modifications in the "Services to the District" or in "Requirements of the District.- Such changes, including any decrease or increase in the amount of compensation, which are mutually agreed upon by the parties, shall be in writing and signed by the parties.
B. Hold Harmless. The District shall defend, indemnify and hold harmless the City and its appointed board members. officials, employees, agents and volunteers from and against any and all losses, claims, injuries, liability, costs and expenses, including defense costs and legal fees. arising out of or in connection with the performance of this Agreement. This paragraph does not purport to indemnify the City against liability for damages caused by the sole negligence of the City, its officials, agents or employees.
C. Dispute Resolution. Each party to this Agreement will attempt, through consultation and discussion, to resolve any disagreements relative to the provisions of this contract and the operation of the ILS. All disputes not so resolved, shall be resolved through formal mediation. If unsuccessful, jurisdiction and venue lie exclusively in the Superior Court for Skagit County. The prevailing party shall be entitled to reasonable attorney fees.
ARTICLE VII. OTHER TERMS
A. Termination. This Agreement may be terminated by either party at the end of the one (1) year term or at the end of any one (1) year renewal, provided that at least one (1) months written notice be given to either party hereto. In addition, if there is written notice of a material breach of this Agreement from either party to the other, and the breaching party fails to cure such breach within 30 days of such notice, the other party may terminate this Agreement upon written notice. In such event, the breaching party shall be liable for damages as authorized by law or equity, in accordance with the terms of this Agreement. Should the District elect to withdraw from the ILS, it would be responsible for reasonable charges for extracting its holdings, patron and bibliographic data. Consistent with the Partnership Agreement dated July 20, 2017, this Agreement shall terminate sixty days from the Effective Date as defined in Paragraph 2 of the Partnership Agreement and the ILS agreement with TLC shall be assigned to and assumed by the District.
B. No Separate Legal Entity. This Agreement does not create a new or separate legal entity and no party shall be responsible for the liabilities and debts of the other parties hereto. No property will be jointly acquired or held through this Agreement.
C. Filing. A copy of this Agreement shall be filed with the Skagit County Auditor or, alternatively, listed by subject on the City's web site or other electronically retrievable public source.
D. Entire Agreement. This Agreement represents the entire agreement between the parties and supercedes all prior negotiations, representations or agreements on this topic. This Agreement may be amended only by a written instrument signed by both parties. If any term or provision of the Agreement is held invalid, the remainder of the Agreement shall remain in full force and effect. This Agreement does not amend or modify any of the four interlocal agreements currently in effect between the parties, except the interlocal agreement for reciprocal library borrowing dated April 20, 2017, which shall be interpreted consistent with this Agreement.
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E. Non-waiver of Breach. The failure of either party to insist upon strict performance of any of the covenants in this Agreement shall not be construed as a waiver or relinquishment of any such covenants, but the same shall remain in full force and effect.
F. Severability. If any term or provision of this Agreement is held invalid, the remainder of such terms or provisions of this Agreement shall not be affected, but shall remain in full force and effect.
G. Effective Date. This Agreement shall be effective upon execution by both parties.
The parties signing below represent and warrant that they have full authority to sign this Agreement and bind the party signing.
DATED this tday of tey 1017 DATED this /5 day of ,5 -e-/-emZer. 2017.
CITY OF SEDRO-WOOLLEY CENTRAL SKAGIT RURAL PARTIAL COUNTY LIBRARY DISTRICT
.71/1.1)26 Mayor Keith L. Wago er r eanne Williams, Director
Attest:
K. "1'I2-Pam Patsy Nel n, Finance Director
Approved as to form:
Eron Berg, City Attorney
5 So!utiorls Mat Lew&
September 15, 2017
Jeanne Williams Central Skagit County Library District 100 W State St Sedro-Woolley, WA
Dear Ms. Williams:
The Library Corporation (TLC) is pleased to be able to present this proposal for an integrated library system, to the Central Skagit County Library District. This proposal includes the following features and the pricing, outlined below.
Library Solution Provides Key Functionality for Libraries including:
• Web-based automation with touchscreen-optimized interfaces • Integrated technical processing and cataloging tools • Advanced searching and ad-hoc reporting for every staff member • Automatic Authority Control and updating • Real-time, live inventory • Tablet-friendly functionality for Staff and PAC
With this proposed option, Central Skagit County Library District will share resources with Sedro-Woolley Public Library and act as an independent library within this environment. TLC is offering a special price for importing and converting of the current system's MARC and Patron data, adding this to the existing Library Solution system at Sedro-Woolley Public Library and remote training of the staff.
We look forward to working with you.
Sincerely,
.L.
LL. rr
Phillip Green Sales Consultant 800.325.7759 pqrcenATLCdelivers.cnm
The Library Corporation Quote for Central Skagit Rural Partial County Library District September 15, 2017 Page
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Cost Summary - Library Solution Software Library Sites 1* Staff Workstations 2 Bibliographic Records 6,000 Annual Circulation 1,000
First Year Costs Annual Costs TLC Software: Library Solution® Integrated Software Package • LS2 Staff (Circulation) • LS2 PAC (OPAC) • Oracle Database Licensing $4,000 $800 • Library Z (Z39.50 server) • LS2 Reports (one license per site) • LS2 Cataloging ITS MARC® One of the largest, most current copy cataloging resource pools Seat 1: $1,495 Seat 1: $1,495 available, with two access methods: World Wide Web and Z39.50. Seat 2: Included Seat 2: Included ITS MARC provides access to over 20 million MARC records. OPAC Enrichment Enrich your OPAC with a subscription to enhanced content (book jackets, book reviews, and more). A search of the library catalog Included Included simultaneously searches TLC's server and integrates content into your OPAC results. Services: Central Skagit Project Implementation Services • Authority Control • Custom OPAC Design • Rules Configuration • Migration of Data $999 n/a • Customization of MARC Record Merge • Data Clean-Up • RDAExpress retroactive conversion of your existing MARC records to the new RDA cataloging standard. Authority Control Processing and Ongoing Updates • Authority Control at Implementation Included Included • Automatic Updating • Ongoing Access to National Authority Files 2 Days Remote Training Remote training for one TLC trainer to train up to 10 library staff per $1,500 n/a session at a single location. TOTAL COSTS $7,994.00 $2,295
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The Library Corporation Quote for Central Skagit Rural Partial County Library District September 15, 2017 Page 2 Soh/bons that Cenver
Library Solution® Software The System Best Designed For Your Library
Navigating a library automation system should not require a working knowledge of cryptic icons, confusing menus, and multiple windows scattered on the screen. Doesn't your library deserve better? TLC's expansive list of user-requested features is carefully and purposefully presented to your staff and patrons in easy-to-use AND easy-to-learn interfaces.
Highlights include:
• Web-based automation • Touchscreen-optimized interfaces • Tablet-friendly functionality • Easy access to e-books and other digital resources • Integrated technical processing and cataloging tools • Advanced searching and ad-hoc reporting for every staff member • Automatic authority control and updating • Reports Manager • Real-time inventory • Customizable interfaces • Automatic backups • Configurable security • Minimal system administration • Single log-in powered by Active DirectoryTM integration • Interactive, dynamic bookshelf for your library's titles
Installed on your servers or implemented online via TLC Hosting, Library Solution is an easily maintained, affordable investment that will pay dividends for years to come.
The Library Corporation Quote for Central Skagit Rural Partial County Library District September 15, 2017 Page 3 Solutions that Denier
Project Implementation Services
The success of your migration to a new integrated library system (ILS) depends on the successful conversion of your data. We have extensive experience reading and processing machine-readable records in MARC II communications format, as well as in several other formats. We have converted users from dozens of library systems, including Millennium, Polaris, Sierra, Horizon, Symphony, Auto-Graphics, and others.
Our customers believe TLC excels in customer service — this starts at the time of implementation and throughout the TLC experience.
The charge for Project Implementation Services includes the following:
• Authority control - TLC will match each of your records against the national authority files and update subject headings and author fields accordingly. This will result in a cleaner, more standardized catalog that helps your patrons find the materials they're looking for. • Custom OPAC design - TLC will provide all programming to create multiple OPAC interfaces, including adults, kids, staff, and union catalog interfaces. • Rules Configuration - TLC will configure all circulation and patron rules based on library's specifications. The system will be delivered ready to check out books! • Migration of existing bibliographic data. Conversion of transaction files if desired. • Customization of MARC Record Merge software - TLC will work with the library to customize the process of merging records from book vendors. • Data clean-up and normalization • RDA Conversion Service - RDAExpress converts your existing MARC records to the new RDA cataloging standard.
The Library Corporation Quote for Central Skagit Rural Partial County Library District September 15, 2017 Page (I Irt:(LI , I,L• 4
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Automatic Authority Control
English is a living language that is constantly updated in dictionaries and through library catalog headings. Keeping headings up to date enables patrons to find materials using current terminology.
Standardized headings also guarantee that a patron searching for a particular topic will find all of your books on that topic — not just some of them.
Problem: You just don't have the time to constantly update your MARC records. It's time consuming and expensive to stay up-to-date with current changes.
Solution: TLC's Library Solution includes at no additional charge:
1. Authority Control at Implementation • This process cleans up your records and makes them consistent. 2. Automatic Updating • System checks for updates weekly and automatically fixes the records in your catalog. 3. Ongoing Access • TLC's proposal includes ongoing access to the national authority files. 4. Global Updating • Authorized staff can instantly update all MARC records with a new heading.
The Library Corporation Quote for Central Skagit Rural Partial County Library District September 15, 2017 Page So!utic is that Cetiver
TLC Support
TLC offers one level of support — 24/7/365!
Full help desk access is available from 6:30 a.m. to 9:00 p.m., Eastern Time, Monday through Friday. All support calls are personally answered (no voice recordings) via toll-free telephone lines. After hours support is available 24 hours a day, 7 days a week at no additional charge. TLC support is not an additional source of revenue — as it is with some vendors; we do not 'nickel and dime' our customers. TLC also offers an Online Support Center for our customers. This web-based tool provides a direct interface between customers and TLC's Support Staff. Access is available 24/7. Customers may log in to report an issue or to review the status of any previous or existing issues. Each time an issue is updated by TLC staff, you are automatically notified of the updated status via email.
Questions are prioritized based on the severity of the issue. Critical issues that affect your ability to deliver services to your patrons or staff receive the highest priority and attention. The system is designed to ensure that issues are constantly tracked until resolution. The system automatically reviews outstanding issues and escalates them to the attention of senior management if they are not resolved promptly. Each issue in the system remains an "open ticket" until you are fully satisfied and "close" the ticket.
TLC grants the library to unlimited access to the TLC Community Site and Online Training Center.
First year support is included with the initial purchase of Library Solution software and TLC- supplied hardware. Support is provided from TLC's Inwood, WV office and is renewable on an annual basis.
The Library Corporation Quote for Central Skagit Rural Partial County Library District September 15, 2017 Page r 6 Solutions that Cower
Training
Training includes the following:
• Two days of remote training for one TLC trainer to train up to 10 library staff per session at a single location to be determined by the library and TLC • Subscription to Online Training Campus including live and recorded webinars: A subscription to Online Training Campus enables staff to easily access training tutorials at any time to learn new features or take a refresher class. OTC includes live access to webinars with access to recorded webinars on demand. Tutorials are available for new staff self-training, and staff can use the "how to" tutorials to learn how to use new software releases. Web Training can be accessed directly from LS2 Staff. This training is also available prior to installation to help staff become familiar with the software before formal training.
• OPTIONAL: Remote follow-up training to occur 3-6 weeks after installation ($750 per half day session) • OPTIONAL: TLC can provide advanced training for personnel who will provide troubleshooting support. Onsite-$1500 per day; Remote-$750 per half day session
The effectiveness of the training is one of the most important factors in determining how comfortable your staff will be with your new system, and therefore, how successful your migration will be. TLC customizes a training package for each system. The length of the training is based on the number of staff to be trained, whether the system prefers "train the trainer" or direct training of staff, previous automation experience, and facilities available for training. TLC's Training Manager will work with you to design a custom training package.
TLC's emphasis on effective training has resulted in a multifaceted approach designed to ensure staff comfort with the new system. Please note: TLC will modify this training package based on your specific needs and desires.
The Library Corporation Quote for Central Skagit Rural Partial County Library District September 15, 2017 Page t t't (.[; 7 . • So!uticrs that Celwer
Hardware Platform
Workstations: • Circulation: Web-based • OPAC: Web-based • Acquisitions: Web-based • Reporting: Web-based • Cataloging: Web-based • Inventory: Web-based live inventory. Requires a networked device (handheld, laptop, pc) running a browser. • Offline Circulation: Client software with auto-updating. • Bookings: Basic booking available web-based. Advanced booking requires self- updating client software. • Administrative Interface: Web-based.
Please Note: TLC's web-based applications are developed and optimized for the following browser versions: • Chrome — Due to the accelerated rate at which updates are released, TLC will support the latest three versions. • Firefox — Due to the accelerated rate at which updates are released, TLC will support the latest three versions. • Internet Explorer — TLC will support the latest three versions. Note: Compatibility mode is only supported in LS2 Reports. • Microsoft Edge — Due to the accelerated rate at which updates are released, TLC will support the latest three versions. • Safari (MAC only) — The latest two versions will be supported.
Please note browsers interpret CSS and HTML standards differently; therefore, certain features may display differently based on the individual browser and selected plug-ins.
The Library Corporation's web-based applications may continue to function in versions that are no longer supported, but TLC will only consider addressing issues that are present in the versions that are covered above.
Note: TLC will help you determine if your existing hardware can be used with Library Solution.
The Library Corporation Quote for Central Skagit Rural Partial County Library District September 15, 2017 Page 8 www.TI.GLI
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Optional Software and Other Services Please contact your sales consultant for pricing.
SocialFlow Cadence Optimized Publisher TM (2 handles) SocialFlow Cadence Optimized PublisherTM offers automated and scheduled delivery of pre-packaged content, measurements of effectiveness, and real-time analytics on campaign efficacy through the libraries and/or Schools Facebook, Twitter, Google+, and Linkedln accounts.
SIP Software SIP Version 2 with extensions is a protocol that enables Library Solution to communicate with 3rd party applications. Price is valid only for TLC certified vendors.
Online Selection & Acquisitions TM Online Selection & Acquisitions (OSA) is a comprehensive solution that supports all aspects of collection development, acquisitions, fund management, and order management. elntegration for Borrower Services (OverDrive and Baker & Taylor) Allows for placing holds, checking out titles, and viewing and interacting with the titles in 'My Account'. elntegration for Borrower Services allows patrons to interact with eBooks without having to leave the library's OPAC.
NCIP NCIP is a protocol that enables Library Solution to communicate currently with ILL systems including SirsiDynix URSA, Auto-Graphics, OCLC, Innovative InnReach and others. Price is valid only for TLC certified vendors. Active Directory Integration TLC utilizes Active Directory to allow for seamless login to staff interfaces without the need to re-enter a user name or password. Authorization is automatically communicated to the Library Solution application by the network ID. Active Directory also allows for a single database of user or group privileges which define staff access and privileges.
Digital Content Integration LS2 PAC will index, search, and display digital content integrated with catalog results for any OAI compliant repository. Users will see records for both the library catalog and digital content in the result list. Thumbnail images will appear in place of books jackets for these records, and searches maybe filtered by a separate facet e.g. the RSS news feeds facet option. In the record display, users will see deep links back to CONTENTdm or be able to display data for most common formats (image, sound, video) in the LS2 interface or browser.
The Library Corporation Quote for Central Skagit Rural Partial County Library District September 15, 2017 Page 9 So!utic's that Cetiver
eCommerce This functionality will allow the library to collect funds for fees or fines using credit cards from the LS2 PAC interface using the Authorized.net authorization service. Credit cards will not be stored on the library site.
Debt Collection Module Debt collection interface with Unique Management Services, Inc. Includes reports and first year support.
Reports Authoring License This license enables staff to create fully formatted reports, graphs and notices. The program uses a specially prepared data framework that presents Library Solution data in clearly labeled fields. Requires Training.
Reports Authoring Training (2 days) Covers an introduction to Report Manager, report management through Cognos Connection, and basic and intermediate report building techniques and ways of enhancing, customizing, and managing professional reports in Report Studio.
The Library Corporation Quote for Central Skagit Rural Partial County Library District September 15, 2017 Page , rt'ihlt!! 10