RFP Response
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Region 10 ESC RFP #R10-1118 Submitted by: TLC & Tech Logic Research Park Inwood, WV USA 25428 Toll-Free: 800.325.7759 Fax: 304.229.0295 Contents COVER LETTER ............................................................................. 4 PROPOSAL FORM 1: ATTACHMENT B - PRICING ...................... 6 PROPOSAL FORM 2: QUESTIONNAIRE ...................................... 7 COMPANY PROFILE .................................................................................. 7 PRICING/PRODUCTS/SERVICES OFFERED .............................................. 11 PERFORMANCE CAPABILITIES: ............................................................... 21 PROPOSAL FORM 3: DIVERSITY VENDOR CERTIFICATION PARTICIPATION ........................................................................... 34 PROPOSAL FORM 4: MANAGEMENT PERSONNEL ................. 35 PROPOSAL FORM 5: REFERENCES AND EXPERIENCE QUESTIONNAIRE ......................................................................... 39 QUESTIONS:.......................................................................................... 41 PROPOSAL FORM 6: VALUE ADD QUESTIONNAIRE ............... 42 PROPOSAL FORM 7: CLEAN AIR WATER ACT ......................... 45 PROPSAL FORM 8: DEBAREMENT NOTICE .............................. 46 PROPOSAL FORM 9: LOBBYING CERTIFICATION ................... 47 PROPOSAL FORM 10: CONTRACTOR CERTIFICATION REQUIREMENTS .......................................................................... 48 PROPOSAL FORM 11: ANTITRUST CERTIFICATION STATEMENTS .............................................................................. 49 1 PROPOSAL FORM 12: IMPLEMENTATION OF HOUSE BILL 1295 ...................................................................................................... 50 PROPOSAL FORM 13: BOYCOTT CERTIFICATION AND TERRORIST STATE CERTIFICATION ......................................... 51 PROPOSAL FORM 14: RESIDENT CERTIFICATION .................. 52 PROPOSAL FORM 15: FEDERAL FUNDS CERTIFICATION FORM ............................................................................................ 54 PROPOSAL FORM 16: ADDITIONAL ARIZONA CONTRACTOR REQUIREMENTS .......................................................................... 60 PROPOSAL FORM 17: OWNERSHIP DISCLOSURE FORM (N.J.S. 52:25-24.2) ........................................................................ 62 PROPOSAL FORM 18: NON-COLLUSION AFFIDAVIT ...............64 PROPOSAL FORM 19: AFFIRMATIVE ACTION AFFIDAVIT (P.L. 1975, C.127) .................................................................................. 65 PROPOSAL FORM 20: C. 271 POLITICAL CONTRIBUTION DISCLOSURE FORM .................................................................... 68 PROPOSAL FORM 21: STOCKHOLDER DISCLOSURE CERTIFICATION ........................................................................... 73 PROPOSAL FORM 22: GENERAL TERMS AND CONDITIONS ACCEPTANCE FORM ..................................................................75 2 PROPOSAL FORM 23: EQUALIS GROUP ADMINISTRATION AGREEMENT ................................................................................ 76 PROPOSAL FORM 24: OPEN RECORDS POLICY ACKNOWLEDGEMENT AND ACCEPTANCE ............................. 77 PROPOSAL FORM 25: VENDOR CONTRACT AND SIGNATURE FORM ............................................................................................ 78 APPENDICES ............................................................................... 79 APPENDIX I: PRODUCT SHEETS APPENDIX II: WARRANTIES & MISCELLANEOUS 3 www.ncd1llnn.com Solutions that Deliver Clint Pechacek Purchasing Consultant Region 10 ESC 400 E. Spring Valley Rd. Richardson, TX 75081 Dear Mr. Pechacek: The Library Corporation (TLC) and Tech Logic Corporation (Tech Logic) are grateful for the opportunity to submit this proposal in response to RFP #R10-1118. Since TLC obtained ownership of Tech Logic in 2005, we have operated as a cohesive organization with integrated leadership, service infrastructure, and resources. Because of this unique operational position, TLC and Tech Logic can partner with Education Service Center, Region 10 (Region 10 ESC) under the same contract, resulting in a streamlined one-stop shop for Region 1 O ESC members. If selected for this contract, TLC and Tech Logic will provide Region 10 ESC members with the option to access any combination of products or services within a complete spectrum of library management solutions. No other vendor can match the breadth and depth of our product and service portfolio, because no other single vendor can provide the software, hardware, and integration of those products like TLC and Tech Logic can- working side-by-side to provide all of the library management solutions described in RFP #R10-1118. Below is only a small collection of highlights that provide a sample of the value that TLC and Tech Logic are proposing for Region 1 O ESC: TLC is the only ILS vendor in the industry that, with Tech Logic as its subsidiary, owns and operates its own RFID automation provider. Region 10 ESC members won't need to mediate between ILS software providers and RFID providers-TLC and Tech Logic have been a one-stop shop since 2005. TLC and Tech Logic's executive leadership teams overlap and directly collaborate, as parent and subsidiary. The success of both companies, together, is tied directly to the success of Region 10 members. TLC and Tech Logic share the same help-desk ticketing system and CRM system, providing a consistent experience and the fastest response for any related issues between the ILS and shelf management and circulation equipment. One company/vendor responsible for complete integration and interoperability between the integrated library system software and the RFID equipment and software. TLC is solely responsible as the system integrator and assumes full accountability for the integration and performance of the software and hardware. Library-Solution for Schools (LSS) and Tech Logic's solutions can even be deployed to the same application server, provided that any on-premise customer deployment takes the combined resource requirements of both applications into consideration. TLC Denver TLC Headquarters• The Library Corporation TLC International 1355 S. Colorado Blvd., Suite C800 • Denver, CO 80222 Research Park• Inwood, WV 25428-9733 453 East Coast Road Phone: 877.694.1452 or 303.7583030 Phone: 800.325.7759 or 304.229.0100 #03-18 • Singapore 429026 FAX: 303. 758.0606 FAX: 304.229.0295 Email: [email protected] www.TLCdelivers.com -.ncdellnrs.com Solutions that Deliver For Region 10 ESC members planning an RFID conversion, Tech Logic's rfidTAG TEAM can take care of the library's RFID conversion from start to finish. While tagging, the equipment can also upload any weed lists from the converting library so that, if the equipment detects an item that is listed for weeding, it will alert the operator without programming the RFID tag. This process requires no connection to any ILS-however, as just one example of value-added collaboration, TLC and Tech Logic are currently planning technical strategies to compare a list of tagged items with the Library•Solution for Schools (LSS) system, highlight any listed items that have an exception status (e.g. "lost"), and automatically change those statuses to "available." Tech Logic's multi-award-winning shelf management wand-circTRAK-connects wirelessly via SIP2 in real-time with any ILS-including TLC's Library•Solution for Schools (LSS). Through this real-time connection, circTRAK immediately notifies the user when it detects items in an exception status or detects items matching other user-specified search parameters. In addition, because of an integration developed exclusively for LSS, circTRAK can even update each detected item's last-seen date within the LSS system. We'd also like to call attention to TLC•Cloud Services, powered by Oracle. TLC's hosting solution, built to offer unmatched performance and security, was awarded "Service of the Year," by the 2021 Modern Library Awards. TLC•Cloud Services being designated as "Service of the Year" is an incredible recognition of years of research, planning, and implementation for what has become the most secure and highest performance Cloud platform in the library industry. We're excited to present our collaborative and on-going product roadmap development. TLC and Tech Logic together can deliver unique future functionality as we leverage our combined development resources and aligned K-12 product strategies based on feedback from our mutual enterprise partners. Per RFP requirements, please find Attachment B as a separate document and our response which includes forms and appendices outlined within RFP #R10-1118 (and amendments). If you have any questions or concerns regarding this submission, please reach out to us. We are eager to partner with you to produce powerful value for Region 1 O ESC members and the patrons they serve. Sincerely, Annette H. Murphy Chairman, CEO, President The Library Corporation, Tech Logic 1 Research Park Inwood, WV 25428 TLC Denver TLC Headquarters, The Library Corporation TLC International 1355 S. Colorado Blvd., Suite C800 • Denver, CO 80222 Research Park• Inwood, WV25428-9733 453 East Coast Road Phone: 877.694.1452 or 303.758.3030 Phone: 800.325.7759 or 304.229.0100 #03-18 • Singapore 429026 FAX: 303.758.0606 FAX: 304.229.0295 Email: [email protected] www.TLCdelivers.com PROPOSAL FORM 1: ATTACHMENT B - PRICING Pricing should be entered in the attachment B Excel form provided in this RFP