N ovell in transition

Paul Kangro Solutions Manager Asia Pacific [email protected]

© Novell Inc. ONovervvelli ewVision: One Net

A world without information boundaries

A world where the right people are connected with the right information at the right time to make the right decisions

IT Products Ngage consulting Nterprise platform IT Support and Training Services Resource management IT Consulting exteNd environment Nsure identity © Novell Inc. Linux Novell Company Overview

• In the market for 21 years • 5,900 employees, 100 offices in 37 countries • US$ 1.1 billion revenue in 2003 • Global revenue split 45% US/55% international • Solution provider: 60% revenue from software, 40% from services • Globally leading provider of identity-driven solutions, Linux and Open Source • US$ 1.2 billion cash + USD$536 million • No long-term debts

© Novell Inc. Linux Growth

• Year-to-Year growth of nearly 50% in 2003

• By 2007, 30% of all servers shipped will be Linux

• 44% compound annual growth rate in Linux desktops through 2007

Source: IDC Gr o w th

1 2 3 4 5 © Novell Inc. What Customers told us

Control ● multiple vendor strategy ● flexibility, standards ● strategic independence

Cost ● reduced software licensing costs (up to 80%) ● reduced maintenance and support cost ● Security and Management ● reduced exposure to viruses

© Novell Inc. Customer Concerns Regarding the Adoption of Linux

The List Of Enterprise Concerns

“What are Lack of Support: 46 your biggest concerns in Immaturity of Products: 32 using Linux and open Lack of Applications: 16 source Version Splintering/ 16 software?” Lack of standards:

Unsecure: 10

Lack of skills: 8

None: 18 Base: 50 $1 billion-plus companies (multiple responses accepted) Source: Forrester Research

© Novell Inc. Ovpenerv isewource

Open source means business Customer satisfaction Reduced cost Sustainable advantage Increased profit

© Novell Inc. Novell and Linux

: : : Novell exteNd Novell Nsure Novell Nterprise Novell Ngage : LINUX

© Novell Inc. Novell’s OSS Involvement:

Outbound (What We Give) Inbound (What We Use) (Technology/Components) (Technology/Components) • Nsure UDDI Server & service test • Apache environment • MySQL • DSMLv2 server (through OpenLDAP) • PHP & PHPmyadmin • NDK APIs and sample code • Tomcat • Flashlight toolkit & X11 UTF-8 (under Outbound development) • Eclipse – OS IDE for DirXML (under (Participation/Effort/IP) development) • Apache web server • OpenSSH • Tomcat • Ethereal – OS sniffer decodes Inbound • Forge – develop site/community (Under Consideration) • NCPs (published) • JBoss • OpenLDAP • GNU Bin Utils, GCC, GDB • Command line utilities • ArgoUML modeling tool • Shibboleth & OpenSAML (under • Feynman core directory component consideration) • SAML • xForms The Road to Enterprise Linux

Open Nterprise Ximian SUSE NetWare 6.0/6.5 Enterprise Linux Aquisition Aquisition Services 1.0 Server

“Networking “Networking “Networking Services” Services” Services” + (Subset) + Open Source Applications

N L N L

© Novell Inc. Novell —The best of both worlds

Reliable, Scalable, Enterprise Services

Common Management

Unmatched Enterprise Security

Thousands of Applications

Greater Choice and Flexibility

Realize Benefits from Open Source

© Novell Inc. Up The Stack Services

Identity management WEB Services Single sign-on Process Automation Centralized management Systems Management

Complete solutions for the Enterprise!

© Novell Inc. Closed and Open Source

Conventional Open Source IT Projects IT Projects Service e.g. e.g. Service training training

Support support calls support calls Support

Development software certified Maintenance fixes & patches stability, roadmap, service level

open source Development software coding, source code coordination, evolution

© July 27, 2004 Novell Inc. 13 SUSE LINUX development - process and intellectual property

C o d e F a c t o r y

Open SUSE Common Autobuild Quality Code Base Assurance + Source Configuration Community and Test Documentation P X86 R Manual Intel 64 O Regression D AMD 64 Automated U S/390 Regression C T zSeries 64 Feature Test I PowerPC 64 O ~3,000 ~6,000 Patches Packages N Automated System ~133.000.000 ~4,500.000 identifies Lines of Code Lines of Code incompatibilities

Fixes Fixes

© December 11, 2003 Novell Inc. 14 SUSE – Enterprise-Ready Guaranteed investement protection

• Long product life 1. Year 2. Year 3. Year 4. Year 5. Year 6. Year n. Year cycles (5 years per version) Duration of Maintenance Program • Maintenance Deployment program incl. Minor and major release Full Maintenance SUSE LINUX updates Enterprise Server 8 • Support levels Support & Security-Maintenance • Standard Deployment (5x9) • Premium SUSE LINUX Full Maintenance (7x24) Enterprise Server 9 Support & Security-Maintenance

15 SUSE® LINUX Enterprise Server 9 Overview

A secure, reliable platform for Linux and open-source computing in the enterprise:

● Unmatched manageability lowers the cost of ownership

● Strongest security capabilities ensures data privacy

● Industry-leading scalability and reliability enables mission-critical deployments

● Robust application support for third-party and line-of-business applications

● Backed by Novell empowers businesses to deploy Linux with confidence

16 Novell Linux Desktop

• Substantial usability • SAP support improvements • Single build deployed Novell Edition • Enhanced handling of MS across Novell Word, Excel files • Compatibility with many IE- • Broad corporate specific web sites sponsors: AOL, IBM, • 7% browser market share Sun, Google, Novell Mozilla • Minimal retraining for • Microsoft Exchange Outlook users server support • GroupWise support out of • PocketPC/bluetooth Novell Evolution the box synchronization

• Laptop support (ACPI) • Better performance • Improved plug and play for desktop users Linux Kernel • Biometric/smart card devices © Novell Inc. Novell and Linux

Office Desktop Productivity Collaboration Management Development Server

Ximian OpenOffice.org Ximian ZENworks exteNd SUSE LINUX Desktop Evolution Director iFolder Ximian Red NetWare SUSE LINUX GroupWise Carpet exteNd Desktop iPrint Composer eDirectory Mono iManager

The complete stack from the server to the desktop

© Novell Inc. Removing the Barriers

© Novell Inc. SUSE – Security with peace of mind

• Core product SUSE LINUX Enterprise Server 8 is the first EAL3+ certified Linux platform • “Evaluation Assurance Level“ is documented by “Common Criteria“ ISO standard (ISO 15408) – Audit of Linux-system and development process – Documentation of the audit process •Indemnification is offered for copyright infringement claims made by third parties against registered Novell customers

•Use of Novell patents to protect Open Source

© Novell Inc. Mono Project Summary

Develop on Windows, Deploy on Linux

• An open source implementation of .NET . based on the ECMA/ISO standards • Mono Components . .NET virtual machine . Class libraries . C# compilers • Large and growing developer community . core Ximian team . 150 external contributors . initial focus on server (ASP.NET) opportunities

© Novell Inc. More Open Source Participation

•YaST API's •iFolder •Evolution connector Open source for Exchange Novell/SUSE graphical user Linux interface and distributions for essential servers and desktop desktops. productivity applications for UNIX, Linux and other free systems.

© Novell Inc. Who’s Using Linux?

© Novell Inc. ONovervvelli ewOpen Desktop Initiative

• All Novell employees on OpenOffice (Done!)

• Half of Novell employees on Novell Linux Desktop by fall 2004 (on track)

• All Novell employees on Novell Linux Desktop and OpenOffice by Q1 2005

2004 Autumn Winter Spring Summer 2005

100% 50% 100% OpenOffice Linux Desktop Linux Desktop

© Novell Inc. Analysis and Findings: Novell's Open Source ROI Studies Novell's Linux ROI Studies

Novell has conducted three open source ROI analyses:

• Linux on the Server

• OpenOffice on Windows

• Linux on the Desktop

The data for these studies was drawn from Novell's internal experience using Linux

• Over 1,000 early adopters using Linux desktops

• Moving all users to OpenOffice and Linux desktops

• 20% of the data center running Linux, and growing

© Novell Inc. Linux on the Server: Findings

Example: •Number Servers: 10 •Server Size: Medium (2-way processors with 4 GB memory) •Direct-Attached Storage/Server: 100 GB •Number Users: 1,000 •IT Loaded Hourly Cost Rate: $50 3 Year Net Present Value of Cost Savings from Linux •Hours Operation/Day: 24 Compared to Alternative Platforms $275,000

•Days Operation/Week: 7 $250,000 •User Loaded Hourly Cost Rate: $40 $225,000 $200,000

•Productivity Loss $175,000

During Downtime: 20% $150,000 •Services $125,000 $100,000 • Web server $75,000 $50,000 • Edge server $25,000

© Nove•ll InAcu. thentication $0 AIX HPUX Solaris Windows OpenOffice on Windows: Migration Costs

No need for mass conversion of documents to OOo • OOo is able to convert the content of virtually all historical documents • Documents which are to be re-used can be converted on an as- needed basis

Compatibility costs for document interchange with external parties are not significant • The vast majority of documents will convert cleanly • Most documents are intended for “read-only” purposes, and should be sent as pdf files to ensure document integrity • If a document is being developed collaboratively with someone outside your organization, then avoid the few features that don't convert cleanly

© Novell Inc. Linux on the Desktop: Findings

Model Company ROI Results • Over 5 years at a 10% cost of capital: – Net present value = $1.8 million – Internal rate of return = 67% • Payback period = 34 months

After-Tax Cash Flow - Linux/OOo Desktop Migration $3,000,000

$2,500,000

$2,000,000

$1,500,000 Cumulative Cash Flow $1,000,000 Cash Flow $500,000

$0

($500,000)

($1,000,000) 2004 2005 2006 2007 2008 © Novell Inc. Linux looks intriguing for our business, but…

• Is it secure? • Is it easy to manage? • Who do we call if we need support? • Is Linux reliable? • Will it run my existing applications? • If I move to Linux will it be painful for end users?

© Novell Inc. The Journey...

“First they ignore you then they laugh at you then they fight you then you win ….”

- Mahatma Ghandi

© Novell Inc. © Novell Inc.