Novell in Academia

M ark McManus – mmcmanus@.com Academic Landscape

Collaboration Students • Commoditization • Anywhere, Anytime Access • Resources across institutions • Greater demand • New Business Models • Why attend your institution?

Disruptions Reduce Complexity • Unforeseen Disturbance • Easier to register • New Technologies • Strengthen Offering • Student Behavior Shifts • Change Direction

Regulations Globalization • Government • Students overseas • Industry • Expanding Markets • Security • Border-mania

© June 28, 2004 Novell Inc. 2 UCISA Top Concerns - The top nine

Data network access from devices owned and / or controlled by end-users. 1 Network access for mobile users. 2 Security management of network attached systems 2 User authentication and resource control Ensuring that IT is being fully considered in the development and planning of 4 our institutions. Strategic approach to developing, maintaining and upgrading the IT infrastructure needed to deliver strategic IT-based academic and 5 business services. 5 Enterprise portals, web-based services 7 Ongoing costs of VLE / MLE systems 8 Business continuity planning Risks to services and computing service personnel from inadequate 8 funding

© June 28, 2004 Novell Inc. 3 one Net

A world without information boundaries where information systems of all types work well together, connecting the right people to the right information at the right time to make the right decisions.

© June 28, 2004 Novell Inc. 4 Solution Groups

: Novell exteNd Novell Nsure Novell Nterprise Novell Ngage : : Opening the door to Securely getting the The best foundation The experience to Web Services right information to for your mixed solve your business : the right people environment problems

© June 28, 2004 Novell Inc. 5 ™ Novell® exteNd

> Interaction Opening the door to > Web solutions exteNd Web services > Integration : : :

:

© June 28, 2004 Novell Inc. 6 ™ Novell® Nsure

: > Identity access Securely getting the : : : Nsure right Information to > Security solutions the right people > Integration :

© June 28, 2004 Novell Inc. 7 ™ Novell® Nterprise

: : :

:: > Interface The best foundation Nterprise for your mixed > Cross-platform solutions environment > Integration

© June 28, 2004 Novell Inc. 8 ™ Novell® Ngage

: > ROI The experience to : : : Ngage solve your > Global services business problems > Consulting & Support :

© June 28, 2004 Novell Inc. 9 Students Staff

Institution to Institution File and Print eMail

VLE LOCAL ACCESS Packaged Students View of all Applications resources Library/Resource services

INTERNET Finance Staff ACCESS HR Payroll Student Records

Web IDENTITY Services Partners MANAGEMENT

Extend ISdeeamntlietyss M aacncaegsse rt o2 S i n g lieC hpaoint of Common and p e rso na l i seDidre vciteowr/Composearuthorised services secure access regardless of location © June 28, 2004 Novell Inc. of all resources 10 Single point of secure access

INTERNET ACCESS iChain

IDENTITY MANAGEMENT

© June 28, 2004 Novell Inc. 11 What are the Customer Problems?

Issues when creating a Firewall Web Servers and Secure Web Applications infrastructure: Intranet

Y • Direct Access to Web Servers T I Linux/ R (increase possibility of Employee U Apache C hacking) E S • Multiple User Identities (no single sign on) Y

Internet T I • Need to install SSL services R Solaris/

U on each web server

C Netscape E

Customer S • Need to change links in HTML content from HTTP to HTTPS

Y • Many different Web Server T I

R Technologies

Extranet U NT IIS C E S Partner

© June 28, 2004 Novell Inc. 12 Competitors Solution

Agent Based Solutions • Provide Single Sign-On Firewall Web Servers and Applications • Provides Access Control Intranet • Personalization Y T I Linux/

R Previous Issues Still Exist Employee U Apache C

E • Direct Access to Web Servers S (increase possibility of hacking) • Need to install SSL services on Y

Internet T I each web server

R Solaris/ U

C Netscape • Often, need to change links in E Customer S HTML content from HTTP to HTTPS Y

T • Often need to modify I

R applications authentication Extranet U NT IIS C

E process S Partner • Many different Web Server Technologies

© June 28, 2004 Novell Inc. 13 The Novell Solution

Benefits of iChain: • Single Authentication Point Web Servers and One Net Firewall Applications • Provides Web Single Sign On (headers

iChain® and Form Fill) – (can also simulate Linux/ Netegrity SiteMinder)

E Apache

R • Sends Personalized content to Employee U

T applications C U

R Citrix • Rewrites HTML data (completely hide T

S internal DNS infrastructure) A R

F • Dynamically encrypts content as it passes N

I Solaris/ Customer through proxy Y Netscape T I

R • Single SSL Certificate can be used for all U

C internal web sites (proxy based) E S NT IIS • No change to HTML content Partner • No change to applications authentication process eDirectory™ • Remove Direct Access to Web Servers • Provides additional security to Citrix Servers © June 28, 2004 Novell Inc. 14 Novell iChain - How does it work?

Web servers Proxy Server t i User=xx Password=xx r u y ACL c e

Browser S Em pl oye eID =4 34 44 1. Authentication- Who are you? 2. Access Control- What do you have access to? ACL 3. Single Sign On iChain 4. OLAC (Personalization) Authorization 5. Data Confidentiality Server

© June 28, 2004 Novell Inc. 15 SAML

SAML – Security Assertions Markup Language • XML-based security specification for exchanging authentication and authorization information • Developed by the OASIS standards organisation • Uses include Single Sign-On for B2B services • Designed to addresses the complexities of establishing Business- to-Business communication between differing systems.

Over 100 Members, including:

– Novell • Sun®

– IBM® • Netegrity®

– Microsoft® • RSA Security®

© June 28, 2004 Novell Inc. 16 View of all File and Print resources eMail

VLE Packaged Applications

Library/Resource services

Finance HR Payroll Student Records

Web Services IDENTITY MANAGEMENT

© June 28, 2004 Novell Inc. 17 Reducing Business Complexity With Service-Oriented Architectures

Users consume Web Service Information

Assembled into streamlined processes

Systems abstracted as Web Services

© June 28, 2004 Novell Inc. 18 Novell exteNd Integrated Services-Oriented Application Development

• Comprehensive SOA suite • Combines integration, portal and identity Services to Interaction securely deliver business information to the users that need it • Reduced time to market with end-to-end visual tools • Plethora of visual tools and wizards that speed service Orchestration oriented application assembly and deployment • Standard and Open • Supports the latest industry standards Integration • Only SOA offering that supports deployments to leading J2EE Applications Servers • Security • The only SOA suite supported by industry leading Identity Management solution

© June 28, 2004 Novell Inc. 19 Novell exteNd Integrated Services-Oriented Application Development

Interaction and Portal

Process Orchestration

Business Integration

© June 28, 2004 Novell Inc. 20 Novell exteNd Integrated Services-Oriented Application Development

Interaction and Portal

Process Orchestration

Business Integration

© June 28, 2004 Novell Inc. 21 Novell exteNd Business Integration Abstracting existing systems into Web Services

•Broad range of non-invasive connectivity • Hides underlying technology • Uses standard protocols •Leverages existing skills and technologies Request XML • Drag-and-drop data transformation •Easy to use Web • Wizard driven connection and deployment services • “Action-model” paradigm XML Response

© June 28, 2004 Novell Inc. 22 Novell exteNd Business Integration Abstracting existing systems into Web Services

Broad range of non-invasive connectivity

3270 CICS 3270 5250 Informix SDK 5250

Microsoft .NET Java JAVA Telnet MS SQL Server Email Data CORBA Siebel XML General Web/HTML ODBC/JDBC HP/ Flat File Oracle EDI 3000 SAP R/3 MQ Series

ANSI DB2 JDBC Tandem X.12/EDIFACT JMS HTML SAP JMS, PeopleSoft Sybase CICS MQ XML HP/3000 Series RPC Data General Tandem

© June 28, 2004 Novell Inc. 23 Novell exteNd Business Integration Abstracting existing systems into Web Services

1. Leverage existing skills and technologies

2. Drag-and-drop data mapping and Transformation

Specialized wizards and Controls

3. Record events using “Action Model” paradigm

4. Test with “End-to-end” animation

5. Deploy completed services

© June 28, 2004 Novell Inc. 24 Novell exteNd Integrated Services-Oriented Application Development

Interaction and Portal

Process Orchestration

Business Integration

© June 28, 2004 Novell Inc. 25 Process Orchestration

Assemble services into streamlined processes • Automates and simplifies complex transactions • Manages long-running business processes

Web Web

XML Services Services XML

Web Web

XML Services Services XML

Web Web

Services XML Services XML

© June 28, 2004 Novell Inc. 26 Process Orchestration

Portlet Development Workflow Business Process Management

•Model user interaction •Composite Service Oriented •Model long-running complex sequences i.e. document Applications business processes workflow •Smart Links •Process Versioning •Route documents through •Exception Handling complex workflows based on •Monitor, manage and report groups and users •Checkpoint Activity on business processes at every

step of execution •Call form sequences from •Wizards generate forms that © June 28, 2004 Novell Inc. 27 within workflows render legacy systems data Novell exteNd Integrated Services-Oriented Application Development

Interaction and Portal

Process Orchestration

Business Integration

© June 28, 2004 Novell Inc. 28 Novell exteNd Interaction and Portal Consuming Interactive Web Services

Response Student request XML

Web XML services Request

© June 28, 2004 Novell Inc. 29 Novell exteNd Interaction and Portal Consuming Interactive Web Services

Powerful personalized

portal

Search Content Management User interaction logic &

personalization

Integrated component eDirectory ID applications Container Administrator Group End-User Support any user device User Developer Attribute © June 28, 2004 Novell Inc. 30 Pre-packaged Portal - Express Portal

•Pre-configured and installed •24 ready to use portlets •Browser based portal administration •Multiple configuration options • Container pages control site wide portal look and feel • Shared pages control users and group look and feel • User pages control personal preference •Drag-and-drop layout

© June 28, 2004 Novell Inc. 31 Novell exteNd Summary Integrated Services-Oriented Application Development

• Comprehensive SOA suite • Combines integration, portal and identity Services to Interaction securely deliver business information to the users that need it • Reduced time to market with visual end-to-end tools • Plethora of visual tools and wizards that speed service Orchestration oriented application assembly and deployment • Standard and Open • Supports the latest industry standards Integration • Only SOA offering that supports deployments to leading J2EE Applications Servers • Security • The only SOA suite supported by industry leading Identity Management solution

© June 28, 2004 Novell Inc. 32 File and Print eMail

VLE Identity Manager 2 Packaged Applications

Library/Resource services

Finance HR Payroll Student Records

Web IDENTITY Services MANAGEMENT

© June 28, 2004 Novell Inc. 33 Isolated Identities

HR Student records

Database Operating System

Mail Directory

PBX

© June 28, 2004 Novell Inc. 34 Foundation: Integrated Identities

HR Student records

Database Nsure Identity Operating System Manager

Mail Directory

PBX

© June 28, 2004 Novell Inc. 35 Addressing Identity Management

Capabilities: • Metadirectory – Identity Synchronization (Foundation) • User Lifecycle Management • Provisioning/Deprovisioning • Password Management • User self-service – passwords and profile information • Role-based administration • Corporate white pages (address book) • Auditing and Reporting

© June 28, 2004 Novell Inc. 36 Password Management

A suite of password-related security functions:

• System-wide password policy – Establish password policy that will be used for and enforced on connected systems • Password self-service – Empower users to help themselves with forgotten passwords, password resets, changing passwords • Password distribution – Specify connected systems that will receive the organization’s common password, as defined in password policy • Bi-directional password synchronization – Manage the native password management activities in connected systems, ensuring consistency © June 28, 2004 Novell Inc. 37 Password Management

Password Distribution Connected Systems • User sets a new common password • eDirectory using the self-service password • Legacy NDS interface • Active Directory/Exchange 2000 • Windows NT Domains • New password is checked against • Network Information Service password policy (NIS) • Linux • New password is set on user • Solaris object within the Nsure Identity • other UNIX Manager 2 identity vault • GroupWise • Lotus Notes • Password is distributed to • SunOne associated user objects on • SAP User Management connected systems • Relational databases • Oracle • DB2 • Sybase

© June 28, 2004 Novell Inc. 38 Password Scenario: Using Self-service portal to change password

1- Self-service gadget is used to enter a new password. Connected Systems • eDirectory • Legacy NDS • Active Directory/Exchange 2000 2- Password is checked for • Windows NT Domains conformance to policies • SAP User Management • Network Information Service (NIS) Identity Manager 2 • Linux Web Server • Solaris • other UNIX (HP-UX, AIX) 3- Password is set on user • GroupWise object in the Identity Vault • Lotus Notes Identity Manager 2 • SunOne Server with • Relational databases associated Identity 4- Password is distributed • Oracle Vault to associated user objects • DB2 on connected systems that • Sybase support subscription to the password attribute

© June 28, 2004 Novell Inc. 39 Password Scenario: Bi-directional password sync

User sets password on a Participating participating system Systems • Active Directory Password is captured, and • NT Domains sent securely to the Identity • NIS (Unix) Manager 2 Server. • eDirectory

Failure notice sent No CoCCnofononfrofmormsrm stos t oto via email thteht hepe op lpoicolyilci?cyy??

Reset password Yes on participating system to last Password is set on the user “good” password object in the Identity Vault. Password is distributed to associated user objects on connected systems that support subscription to the password attribute © June 28, 2004 Novell Inc. 40 Linux: a critical element of one Net

: : : Novell exteNd Novell Nsure Novell Nterprise Novell Ngage : LINUX

© June 28, 2004 Novell Inc. 41 Committed to open source

May 2004 Announcements: Novell announces that all customers Apwrilt h03 existiMnayg N0e3tWare Amuga i0n3tenancSee/pt 03 Jan 04 upgrade/suppUoKrt A pcraodtemctiico nS iategr Leiecmenesnet sagreement All services Ximian Novell Nterprise SUSE Acquisition Novell wiall rreun aonb le to use SUSE LAicnquuixsi tEionn—t erprLiisenux Services — — Certified Linux NetWare Under thLein uaxb doesvketo pl icenNestew otrkhinisg meansin dtuhstaryt server at nEong ienexter r(CaL Ec) ost. and Linux management services for Linux leading Linux. prograamny Academic institution can deploy SUSE solutions and environment eg. Novell File, print, announces Linux Entoepernp sroiusrece Servceorll,a bsoirtateio nw, ide with updates aprnojdec mts aintenmaensscaegi nAg NanDd supIpndoermtn isofica tion program long as they have an deirxiecstotriyn sger vNiceestWare agreement

© June 28, 2004 Novell Inc. 42 Continuing the open source direction

Novell Forge Contributions Review Board Support

A technology Provide contributions Open Source Review Provide guidance, tools, collaboration site to the OSS community Board – Internal OSS and training to that allows • Identify products or education/advocacy and facilitate the support of incremental legal control. Linux across Novell API’s to open source involvement in the solution suites. OSS development • Provide code and community. support it for and with the community http://forge.novell.com (Structural Bazaar)

© June 28, 2004 Novell Inc. 43 Desktop to the Server

Office Desktop Productivity Collaboration Management Development Server

Ximian OpenOffice.or Ximian ZENworks exteNd SUSE LINUX Desktop g Evolution Director Ximian Red NetWare SUSE LINUX iFolder GroupWise Carpet exteNd Desktop Composer iPrint eDirectory Mono iManager Novell Nterprise Linux Services

Consulting Services for Linux offerings

Security Services for the Linux environment

© June 28, 2004 Novell Inc. 44 Why choose Novell for a Linux-based solution?

Requires Must be world-class reliable, secure ecosystem and manageable

Existing major Staff must be platform suppliers educated on must interoperate Linux seamlessly with Linux

© June 28, 2004 Novell Inc. 45 Novell Premium Services

Customers look to Novell for…

• Proven technical expertise • Stable and reliable – 24x7x365 access to Linux experts • Safe and secure – remote • Consistent methodologies monitoring services, managed services, proactive health checks, preventative maintenance service and • World wide delivery business continuity services • Optimized and efficient – proactive planning services • Strategic partnerships establish a support plan, dedicated and onsite resources, and ongoing relationship management • High customer satisfaction

© June 28, 2004 Novell Inc. 46 Novell delivering

Extensive global programs • Novell, Ximian and SUSE relationships with IBM, Dell, HP and others

• Promoting adoption of Linux around the world

Commitment to open source

• GNOME

• MONO

• Nforge

• Ifolder Strong financial position

• Only $1 billion software company with a Linux distribution and the worldwide ecosystem to support it.

© June 28, 2004 Novell Inc. 47