Initial Setup of Google Mail™ for the Blackberry® Smartphone Initial

Initial Setup of Google Mail™ for the Blackberry® Smartphone

Concept This document describes the procedures for setting up the Blackberry smartphone to download messages from Google Mail™ using Internet Message Access Protocol (IMAP). IMAP synchronizes the actions you take on the Blackberry smartphone with Google Mail so if you read or delete a message, it will be marked as such in the Google Mail web interface. These instructions are intended for users that already have an active CWRU Google Mail account and want to set up the Blackberry smartphone for the first time.

Note: Google Inc. does not officially support the Blackberry device for Google Mail applications and will not provide assistance to users beyond configuration details.

Procedure

Step Action 1. Open your web browser and navigate to: “webmail.case.edu”. Enter your CWRU Network ID and password and then click the LOGIN button.

Initial Setup of Google Mail™ for the Blackberry® Smartphone

Step Action 2. The Google Mail inbox window will open.

Click the Settings icon (resembling a gear) in the top right corner of the screen.

3. Select the Settings menu option.

Initial Setup of Google Mail™ for the Blackberry® Smartphone

Step Action 4. Click the Forwarding and POP/IMAP menu option.

5. Click the Disable POP radio button to select it.

6. Click the Enable IMAP radio button to select it.

Initial Setup of Google Mail™ for the Blackberry® Smartphone

Step Action 7. Scroll to the bottom of the Forwarding and POP/IMAP settings window and then click the Save Changes button.

Initial Setup of Google Mail™ for the Blackberry® Smartphone

Step Action 8. The Google Mail inbox window will open.

Click the Settings icon (resembling a gear) in the top right corner of the screen.

9. Select the Settings menu option.

Initial Setup of Google Mail™ for the Blackberry® Smartphone

Step Action 10. Click the Labels menu item.

11. Click the check box next to each label you wish to appear in the Blackberry client as a mail folder.

Note: Labels that do not have the Show in IMAP block checked will not be accessible in as folders in the Blackberry client.

Initial Setup of Google Mail™ for the Blackberry® Smartphone

Step Action 12. Sign out of the Google Mail web interface.

Initial Setup of Google Mail™ for the Blackberry® Smartphone

Step Action 13. Navigate to the home screen on your Blackberry device. 14. Select the mail setup icon for your device (this icon may be named Setup, Setup Wizard, Email Setup, Blackberry Set-up, Email settings or Personal Email Set-up). 15. Follow the instructions provided on the device to create your new email account. Enter the following information:

- Mail server: “imap.gmail.com” - Username: Your CWRU email address in the following format: ([email protected]) - Password: Your CWRU email password - IMAP port: “993” 16. Allow the device to add your account but do not enter your password into the utility boxes. This will cause the system to default to Post Office Protocol (POP) instead of IMAP.

Note: It is recommended that users needing to access email from multiple devices set up their accounts using IMAP.

Initial Setup of Google Mail™ for the Blackberry® Smartphone

Step Action 17. Select Next. 18. Select Next again. This will bypass the Additional Information Required section. 19. Select your account type, then select Next.

Note: If you encounter an error that states: “We are unable to configure your device”, then select the I will provide settings option to continue. 20. Select the option that includes IMAP/POP. 21. Select the Set up existing mail account… option. 22. Enter the following information:

- Mail server: “imap.gmail.com” - Username: Your CWRU email address ([email protected]) - Password: Your CWRU email password - IMAP port: “993” 23. Select Next. 24. Select Save.

Note: If the configuration is correct, you should receive a confirmation message and a mailbox icon will appear on the device home screen.