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Nfrnmagazine Issue17 Full L MEMBERSHIP MAGAZINE FOR INDEPENDENT RETAILERS ISSUE 17 Restitution rewards A very important Stay, stay, stay JULY 2021 New NFRN victory as newspaper community Make the most of the sales publishers enhance restitution Find out more about our new opportunities as Britain holidays when they cause late deliveries exclusive Facebook page at home this summer Membership numbers rising: 3 clear reasons WHY Don’t forget, as a member you have access to all these benefits, resources and support. Average Generate an Free legal annual savings extra advice saves £1,417 £1,000 £1,480 Save money Total savings: Make it easier £3,897 Make money EMF BUSINESS TRANSFER AGENTS NFRN LEGAL Selling your business? Qualified legal professionals 24 hours We offer 10 per cent off sales commission a day, 365 days of the year. fees (Minimum £500). Cover to the value of £100,000. MEMBER2MEMBER Introduce fellow retailers into the NFRN SCAN NOW for more See pages 56-57 information on the and you will receive £75. for more details. legal support your Recruit as many members as you want. membership provides. BIONIC See pages 28-29 CHARITABLE FUNDS Business energy, broadband, phone and for more details. Access to confidential support, grants finance. Switching business energy alone and benefits when you need them most. could save you £1,305 a year. JISP BUSINESS DEVELOPMENT/SAVEWELL LEGAL PLUS Join the app thats allows you to offer home Exclusive members offer with an average Tailor-made business templates to help delivery, click & collect and in-app voucher you deal with legal matters. saving of £400 per year. services through one unified platform. BARCLAYCARD NFRN CREDIT UNION RETAIL STANDARDS Finding the right payment solutions is Members’ own credit union with account Library of reference guides, training modules, easy with our Barclaycard partnership. and low cost borrowing facilities. factsheets, checklists and risk assessments. VOUCHERS THE RETAIL MUTUAL POLITICAL ENGAGEMENT Regular and exclusive promotions with Switch your business cover to The Retail Your voice in the corridors of power across Mutual and enjoy a whopping 10 per cent leading suppliers offering free and the UK and Ireland. saving on your quote. discounted products. TAX PROTECTION NFRN Connect is your membership helpline Tax advice, VAT disputes, full tax The team is here seven days a week to provide investigations. Savings up to£250 . support and assistance on all aspects of your business and membership. NEWSPRO Free to join news category management Call today on 0800 121 6376 or 020 7017 8880 service. Average cash flow saving of£500 . to see what we can do for you. E: [email protected] W: TheFedOnline.com Contents ISSUE 17 JULY 2021 CONTENTS | What’s in this issue LATEST FEATURES Brought to you by the NFRN, 4 | A word from the 56 | Thinking about selling The Fed is packed with advice, National President your store? success stories and industry news to help you increase your 5 | Latest NFRN news 58 | The NFRN Awards profits and make the most of are open Future-proofing your your store. 9 | business 63 | Diversify your store Summer is here at last, and with foreign travel currently off limits, we 10 | Your view look at how you can make the most of staycations. 12 | Staycation, staycation, staycation Find out how you can boost your profits by tapping into the growing market 16 | A very important of pet food and pet care products and community improving your offering to customers by introducing new services. And don’t 20 | A real Booker bonanza forget - you can earn £75 by introducing a new member to the Federation. 22 | Pets can be a retailer’s PRO-PRINT best friend Enjoy the issue! | How Newspro and 27 | Covid-19 hardship fund 44 National President and Editor in chief: Store2Door can Stuart Reddish | Spread the word and deliver success Editor: Anne Bingham 28 receive £75 0207 017 8887 [email protected] 46 | NFRN Connect works with Advertising: Mike Baillie wholesalers to improve 07908 777908 30 | Earning cash from Camelot rewards complaints response rates Design and production: Monitor Creative 0161 743 0980 www.monitorcreative.co.uk 32 | Retailer profile 48 | New cricket trading cards 72 | Diary dates 50 | Get sticky this summer Bede House, Belmont Business Park, Durham DH1 1TW 74 | Meet our Elite Partners 52 | Earn through i subscriptions Freephone number: 0800 121 6376* (select option 1) Calling from a mobile: 020 7017 8880 Calling from ROI: 01 453 5822 DISTRICT DIGEST 35| Your pull-out guide *Free from UK landline phones only. Charges may apply to activity around when calling from abroad or from a mobile phone. the districts [email protected] Disclaimer: While every effort is made to ensure the accuracy 36 | West Midlands of information contained in this publication, no guarantee is given that the information provided is correct, complete, East Midlands and/or up-to-date. The materials contained in this publication 39 | are provided for general information purposes only and do not constitute legal or other professional advice on any 40 | Yorkshire subject matter. The NFRN and the publisher do not accept any responsibility for any loss which may arise from reliance on information contained in this publication. 42 | Eastern Counties Produced by Monitor Creative and printed in England. WWW.THEFEDONLINE.COM ISSUE 17 JULY 2021 3 | Latest National President’s Welcome Stuart Reddish A word from the NFRN National President Recent editions of The Fed and my and our Barclaycard deal, coupled opportunities, is it any wonder that National President Talks podcasts with our invaluable services such as independent retailers are so keen to have - quite rightly - focused on NFRN Connect and NFRN Legal, join the NFRN? the exciting news that independent your Federation today provides one retailers are joining the Federation in of the best-value packages of any As a member you can play a part too. record numbers to take advantage of trade association. Who better to promote the benefits the many benefits of membership. of joining the NFRN than existing Using all the help and support members? Read more about our This means that for the first time in available or even by just picking and Member2Member scheme on pages decades, your NFRN is in net growth, mixing, NFRN membership can help 28-29 and receive £75 for every new so I make no apologies for returning you to exploit opportunities to trade retailer that you recruit. to this topic in this month’s welcome. more efficiently, find ways to save on operating costs and develop new Your NFRN will continue to strive Seeing membership rising, given sources of sales and profits. to improve further on these excellent that we are still emerging from some services and deals to satisfy your of the toughest trading conditions A reminder of the unrivalled benefits, needs and, to do that, we welcome ever encountered, is a remarkable resources and support available can your feedback. Tell us how our achievement, but as more of you are be found on page 2 of this issue. deals and benefits are helping you discovering for yourself, accessing our Taking advantage of them all could run more successful shops. Send list of services and support really can save you a whopping £3,897. us photographs and we would love make a difference to your bottom line. your suggestions as to how we can With membership such a profitable continue to boost our offering to Through our formidable package of proposition, thanks to our clear make you money, save you money strong commercial offers, such as the commercial focus and ability to and help you find easier ways of recent Booker voucher promotion deliver strong and relevant profit doing business. | 4 ISSUE 17 JULY 2021 WWW.THEFEDONLINE.COM Latest News The latest news For latest news, deals and views go to: TheFedOnline.com Newspaper publishers increase restitution rates NFRN when they are at fault for late deliveries VICTORY In yet another major coup for the NFRN, newspaper publishers have agreed to increase the amount of restitution they pay to retailers when they are responsible for papers being late. The News Media Association, which represents national, regional and local newspapers, has agreed that with immediate effect, retailers offering home news delivery who lose sales Confirming the improved restitution, which is easier to use, now fit for because their newspaper supplies are the chairman of the NMA’s circulation purpose and better reflects the late will be reimbursed the retail executive Ayk Tahir said: “As part of needs of news retailers in today’s margin plus 43p per HND copy the recent Press Distribution Charter marketplace. As part of the revamp, impacted. The minimum award will update, the NMA circulation executive the payment of restitution has been now be £6. has revisited the restitution process speeded up. The NFRN and members for retailers via the PDC process. The paid a pivotal role in this review. Where HND copies are not affected, restitution rates will now be revised the retailer will receive the retail to reflect retail margin, at publication This year the NFRN also persuaded margin on lost counter sales. The level, on lost sales, and takes home news wholesalers Smiths News, minimum pay out to retailers in these news delivered copy into account. Menzies Distribution and News UK to circumstances will be £5.50. The decision to move away from suspend any reviews of their carriage a generic blended rate makes the charges. And, in further welcome news The restitution rates were improved methodology more transparent for members, Smiths News ceased its after the NMA’s circulation executive which is in line with what the Press policy of recharging magazine claims reviewed the Press Distribution Distribution Charter promotes.
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