Iowa State University Capstones, Theses and Graduate Theses and Dissertations Dissertations 2012 Empathy, connectivity, authenticity, and trust: A rhetorical framework for creating and evaluating interaction design Cyndi Wiley Iowa State University Follow this and additional works at: https://lib.dr.iastate.edu/etd Part of the Graphic Design Commons Recommended Citation Wiley, Cyndi, "Empathy, connectivity, authenticity, and trust: A rhetorical framework for creating and evaluating interaction design" (2012). Graduate Theses and Dissertations. 12708. https://lib.dr.iastate.edu/etd/12708 This Thesis is brought to you for free and open access by the Iowa State University Capstones, Theses and Dissertations at Iowa State University Digital Repository. It has been accepted for inclusion in Graduate Theses and Dissertations by an authorized administrator of Iowa State University Digital Repository. For more information, please contact
[email protected]. Empathy, connectivity, authenticity, and trust: A rhetorical framework for creating and evaluating interaction design by Cyndi Wiley A thesis submitted to the graduate faculty in partial fulfillment of the requirements for the degree of MASTER OF FINE ARTS Major: Graphic Design Program of Study Committee: Paul Bruski, Major Professor Debra Satterfield Warren Blumenfeld Iowa State University Ames, Iowa 2012 Copyright © Cyndi Wiley, 2012. All rights reserved. ii TABLE OF CONTENTS LIST OF FIGURES iv LIST OF TABLES v ABSTRACT vi CHAPTER 1. OVERVIEW 1 1.1 Introduction 1 1.1.1 Background of the study 5 1.1.2 Purpose of the study 6 1.1.3 Theoretical context for the study 8 1.1.4 Boundaries of the study 10 1.2 Definition of key terms 11 1.3 Research questions 12 1.4 Thesis outline 12 CHAPTER 2.