Community

Resource Guide

Community

Resource Guide

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1. Community Service Agencies

Executive Summary

Welcome to the Scarborough Health Network Community Resource Guide!

Scarborough is home to an incredible array of local health and community services. Whether you are a long-term resident or a newcomer, navigating healthcare services can often feel challenging. To provide easier access to health and community resources, the Community Resource Guide was created in 2012 and is revised annually in order to include any new resources and information that may become available.

This guide is a useful tool and provides valuable information to help better navigate the many services available in the community and has connected individuals to appropriate health and community resources.

The guide provides an overview of health services and community resources offered mainly in Scarborough. Where services are limited in Scarborough, the guide also captures services available in Markham and the Greater Area. This guide has been designed primarily for service provider and is made available online for the broader community.

Whether you are a staff member, patient, family member, or community agency, this guide is intended to assist individuals in accessing the wide array of resources that are available. To facilitate easy access, this guide has been organized into 20 categories (e.g. services for children, youth, women, seniors, uninsured clients, etc.). Each service listed provides a brief description of the services offered, hours of operation and available languages.

Although our current guide is quite extensive, we recognize that there could be some gaps that may not have been identified. Our future plan is to identify any vulnerable populations that may not have been addressed in our current guide and include this information in our future guide.

We trust that you will find this guide helpful.

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1. Community Service Agencies

Table of Contents

1. Community Service Agencies...... Page 4 2. Community Health Centres ...... Page 22 3. Dental Clinics ...... Page 27 4. Family and Child Services ...... Page 31 5. Food Banks…………… ...... Page 44 6. French Language Service Providers……………………………………………………... Page 47 7. Health Information Lines ...... Page 51 8. Health Organization ...... Page 55 9. Interpretation Services ...... Page 62 10. Legal Clinics…………………...... Page 64 11. Mental Health and Addictions Services ...... Page 70 12. Multicultural Agencies ...... Page 82 13. Refugee Claimant Services...... Page 92 14. Services for Lesbian, Gay, Bisexual, Transgender, Queer (LGBTQ+)…………… ...... Page 99 15. Services for People with Disabilities ...... Page 101 16. Services for Seniors ...... Page 111 16.1 In Home Services for Seniors ...... Page 123 17. Services for Uninsured and Marginalized Clients ...... Page 130 18. Services for Youth ...... Page 139 19. Temporary Residence and Shelters ...... Page 147 19.1 Hot Meals for the Homeless ...... Page 150 20. Women’s Services ...... Page 152 20.1 Services for Single Mothers ...... Page 166 20.2 Shelters for Women with Children ...... Page 168 20.3 Women’s Health Services ...... Page 172 20.4 Sexual Health Clinics ...... Page 175 20.5 Birth Control Clinics ...... Page 176 20.6 Pregnancy Options ...... Page 179

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1. Community Services Agencies

Access Alliance Multicultural Health and Languages: Tel: 416-693-8677 Community Services Services are mainly Tel: 416-760-8677 3079 Danforth Ave., M1L 1A8 offered in English. Tel: 416-324-8677 761 Jane St., Ste. 200B, M6N 4B4 Interpreters are Fax: 416-693-1330 340 College St., Ste. 500, M5T 3A9 available for more Services: Primary health care services, than 100 languages. community health programs, settlement services, English classes, nutrition programs, and pregnancy care. Hours: Mon-Fri 9:00am-5:00pm. www.accessalliance.ca

Afghan Women’s Organization Languages: Tel: 416-266-1777 2555 Eglinton Ave. E., Ste. 211, M1K 5J1 Services are offered in Fax: 416-266-8145 Head Office: Dari, English, Farsi, Tel: 416-588-8552 789 Don Mills Rd., Ste. 700, M3C 1T5 Pashto, and Urdu. Fax: 416-588-4552 Services: Settlement services including:

Information and orientation, interpretation and translation, information on sponsorship, assistance in completion of forms, employment services, referral, sessions on parenting, English conversation circle, women’s circle, citizenship classes, homework club, support counselling, job search workshops, access to computer and internet, and LINC classes. Hours: Mon-Fri 9:00am-5:00pm. Homeless Drop-in: Tue-Sat 9:00am-4:00pm. Evenings & weekends by appointment only. www.afghanwomen.org

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1. Community Service Agencies

Agincourt Community Services Association Languages: Tel: 416-321-6912 4155 Sheppard Ave. E., Ste. 100, M1S 1T4 Services are offered in Fax: 416-321-6922 Services: Information and referral, food Arabic, Cantonese, security programs, emergency food bank, legal English, Mandarin, clinic, parent and child groups, income tax Punjabi, and Tamil. clinics, job bank, hot lunch program, homeless drop-in, harm reduction, and shower facilities. Hours: Mon-Thurs 9:00am-5:00pm/ Fri 9:00am-4:00pm. www.agincourtcommunityservices.com

Arab Community Centre of Toronto (ACCT) – Languages: Tel: 647-341-2722 Scarborough Office Services are offered in Tel: 416-231-7746 1855 Lawrence Ave. East, M1R 2Y3 Assyrian, Arabic, Fax: 416-231-4770 555 Burnhamthorpe Rd., Ste. 209, M9C 2Y3 Armenian, Chaldean, Services: Information and referral, youth Circassia, Dari, services, employment services, problem English, French, gambling program, domestic violence education Greek, Kiswahili, program. Newcomer needs assessment, cultural Kurdish, Pashto, activities, job search, placement, volunteering, Persian, Russian, internship payment (paid/unpaid), mentoring, Turkish, and Somali. financial benefit, crisis intervention and service to refugees and legal education. Hours: Mon-Wed & Fri 9:00am-5:00pm. www.acctonline.ca [email protected]

Arab Immigrant Centre Languages: Tel: 416-444-1163 85 Ellesmere Rd., Ste. 234C, M1R 4B8 Services are offered in Fax: 416-444-9031 Services: Newcomers settlement services, youth Arabic and English. services, employment services, program gambling program, domestic violence education program, and interpretation services for government. Hours: Mon-Fri 9:00am-5:00pm. [email protected]

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1. Community Service Agencies

Birchmount Bluffs Neighbourhood Centre Languages: Tel: 416-396-4310 93 Birchmount Rd., M1N 3J7 Services are offered in Fax: 416-396-4314 Services: Family resource and community English. recreation centre. Children, seniors and youth employment programs, and youth drop-in satellite at Kingston Rd. & St. Clair. Hours: Mon-Thurs 9:00am-8:00pm/ Fri 8:30am-3:00pm/Sat & Sun 9:00 am-6:00pm. Summer hours may vary. www.bbnc.ca [email protected]

Canadian Red Cross Society-Toronto Region Languages: Tel: 416-480-2500 21 Randolph Ave., M6P 4G4 Services are offered in Fax: 416-480-2777 Services: Migrant and refugee services, FIRST English, Luganda, AID and CPR, homecare services, and health Ndebele, Shona, equipment loan program. Russian, and Hours: Mon-Fri 8:30am-4:00pm. Ukrainian. www.redcross.ca [email protected]

Carefirst Seniors and Community Services Languages: Tel: 416-502-2323 Association Services are offered in Fax: 416-502-2382 3601 Victoria Park Ave., Ste. 501, M1W 3Y3 Cantonese, English, Services: Assisted living, bereavement services, French, Hindi and, family health team, chronic disease Mandarin. management services, diabetes education program, elder abuse helpline, homecare services, youth volunteer development program, adult day program for frail or socially isolated seniors, supportive housing services, transitional care centre, transportation services, and wellness club. Hours: Mon–Fri 9:00am-5:00pm. www.carefirstseniors.com

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1. Community Service Agencies

Catholic Crosscultural Services Languages: Tel: 416-757-7010 55 Town Centre Crt., Ste. 401, M1P 4X4 Services are offered in Fax: 416-757-7399 1200 Markham Rd., Ste. 503, M1H 3C3 Amharic, Arabic, Tel: 416-289-6766 2206 Eglinton Ave E., Ste. 124, M1L 4S7 Azeri, Bengali, Tel: 416-759-8800 3227 Eglinton Ave E., Unit 135, M1J 3M5 Cantonese, Croatian, Tel: 416-266-7200 Services: Settlement services for newcomers of Dari, English, Farsi, all ages. Employment services, language French, Gujarati, training (LINC), and refuge sponsorship Hindi, Hungarian, training program. Information and referral, Mandarin, Pashtu, supportive counselling, citizenship and Punjabi, Russian, immigration, education and housing, assistance Serbian, Sinhalese, in completing forms, group sessions including Spanish, Swedish, English and French conversation groups, Tagalog, Tamil, Tigre, citizenship preparation sessions, computer Tigrigna, and Urdu. training, walk-in services, free access to computers and internet Hours: Mon-Fri 9:00am-5:00pm/ Sat: 9:00 – 4:00 pm. www.cathcrosscultural.org

Chinese Christian Mission (CCM Centre) Languages: Tel: 416-291-3202 4438 Sheppard Ave. E., U# 3107, M1S 5V9 Services are offered Tel: 647-436-4768 Services: English classes, job search workshops, in Cantonese, Fax: 647-436-4768 interviewing schedules, parenting groups, English, and entertainment and art classes. Mandarin. Hours: Mon-Sat 9:30am-6:00pm. www.ccmcanada.org

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1. Community Service Agencies

Centre for Immigrant and Community Languages: Tel: 416-292-7510 Services (CICS) Services are offered in Fax: 416-292-7579 2330 Midland Ave. E., M1S 5G Arabic, Bengali, Tel: 416-293-4565 3850 Finch Ave E., Ste. 403, M1T 3T6 Cantonese, Dari, Fax: 416-293-5692 Services: Settlement and employment services, English, Farsi, mentorship program, professional development Filipino, Gujarati, and small business resource centre, settlement Hebrew, and integration resource centre, settlement and Hindi, Korean, education partnerships in Toronto, employment Kurdish, Punjabi, resource centre, early year’s program, children Russian, Sindhi, and youth programs, seniors and family Spanish, Tamil, programs, community kitchen, settlement Ukrainian, and Urdu. services, volunteer services, and language training services (LINC Centre). Hours: Mon-Fri 9:00am-5:00pm. www.cicscanada.com [email protected]

Centre Francophone de Toronto Languages: Tel: 416-922-2672 5 Fairview Mall Dr., Ste. S280, M2J 2Z1 Services are mainly Fax: 416-922-3157 Services: Community Health Centre. offered in English and Tel: 416-922-2672 Provide medical services and diabetes program. French. Settlement services are available on Fridays at: The East Scarborough Storefront, Tel: 416-208-9889 4040 Lawrence Ave. E., M1E 2R5 Services: Housing, food bank, information on how to apply for social assistance, and assistance in completing immigration forms. Hours: Mon-Sat 8:30am-4:30pm. www.centrefranco.org www.thestorefront.org

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1. Community Service Agencies

CERA Centre for Equality Rights in Languages: Tel: 416-944-0087 Accommodation Services are offered in Fax: 416-944-1803 215 Spadina Ave., Ste. 164, M5T 2C7 more than 170 Toll-Free: Services: Advocacy to assist those facing languages. 1-800-263-1139 discrimination in housing, settlement progress, and liaison with landlords. Hours: Mon, Thurs-Fri 9:00am-5:00pm/ Tues, Wed 9:00pm-7:00pm. www.equalityrights.org/cera [email protected]

Chester Lee Community Corner Languages: Tel: 416-491-3456 201 Chester Lee Blvd., M1W 2K7 Services are mainly Fax: 416-321-6922 Services: Programs for youth, children, and offered in English. women. Youth employment assistance, after school program, parenting, cooking healthy, resident engagement, summer program for children, information, referral services, food bank support, newcomers program, homeless and outreach services, and income tax clinic. Hours: Mon-Thurs 9:00am-5:00pm/ Fri 9:00am-4:00pm. www.chesterlecc.ca

Community Access to Social Services Languages: Tel: 416-397-1100 100 Consilium Pl., 10th Flr., M1H 3E3 Services are offered in Tel: 416-397-1771 1225 Kennedy Rd., U#1, M1P 2L4 Chinese, French, Tel: 416-392-2800 5639 Finch Ave E., M1B 5L1 Persian/Farsi, Polish, Tel: 416-392-2725 Services: Employment services, benefits and Portuguese, Russian, Tel: 416-397-7383 support in applying, and or receiving Ontario Somali, and Spanish. Tel: 416-397-7385 Works, newcomer training course and job Tel: 416-392-2987 seeking services. Tel: 416-392-4225 Hours: Mon, Tues & Fri 8:30am-4:30pm. Tel: 416-397-7381 Wed & Thurs 8:30am-6:00pm. Tel: 416-397-0123 www.toronto.ca/socialservices Tel: 416-397-7384 Tel: 416-397-7382 Tel: 416-392-2823

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1. Community Service Agencies

Community Outreach Canada Languages: Tel: 416-271-9916 2100 Ellesmere Rd, U#305, Toronto, M1H3B7 Services are mainly Fax: 437-800-0911 Services: Diversity Job Board for Employers offered in English. Life Skill and CSR Training. Pre-Employment and Employment support for Persons with Disabilities and recipients of Social Assistance. Self-Employment 12 week Start Up Program, After School Program, Continued Education. Hours: Mon-Fri 9:00am-5:00pm. Languages: Services are mainly offered in English. Email: [email protected] www.communityoutreach.ca.

Cross-Cultural Community Services Languages: Tel: 905-948-1671 Association Services are offered in Fax: 905-948-9997 3636 Steeles Ave. E., U# 213, L3R 1K9 Arabic, Cantonese, Services: Settlement services, education and English, and language training for youth, and education Mandarin. programs for newcomers. Hours: Mon, Tues & Fri 9:00am-5:00pm/ Wed & Thurs 8:30am-4:30pm. www.tccsa.on.ca

Culture Link Languages: Tel: 416-588-6288 2340 Dundas St. W., Ste. 301, M6P 4A9 Bhojpuri, Cantonese, Fax: 416-588-2435 Services: Settlement programs for newcomers, Creoles, Czech, job searching, services for seniors, services for English, Farsi, youth, labor market assessment, and sustaining German, Hindi, communities. Hungarian, Italian, Hours: Mon-Fri 9:00am-5:00pm. Mandarin, Pashto, www.culturelink.net Patois, Polish, Punjabi, Russian, Somali, Tagalog, Tamil, Tibetan, Spanish, Sinhalese, and Slovak.

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1. Community Service Agencies

Davenport Perth Neighbourhood & Languages: Tel: 416-656-8025 Community Health Centre Services are mainly Fax: 416-656-1264 1900 Davenport Rd., M6N 1B7 provided in English. Community Choice Services: Early childhood development and Interpreters are Pharmacy: parenting programs, skills development and available for various Tel: 416-651-8228 social support programs for children, youth, languages upon Health Care for isolated adults and seniors. Settlement, adult request. Youth: literacy. Tenant support and eviction prevention Tel: 416-658-6812 program, community development, community arts, volunteer opportunities, health care for youth, and community choice pharmacy. Hours: Mon-Thurs 9:00am-7:00pm/ Fri 9:00am-5:00pm. www.dpnc.ca/

Dixon Hall Languages: Tel: 416-863-0499 58 Sumach St., M5A 3J7 Services are offered in Fax: 416-863-9981 Services: Neighbourhood programs, summer English and day camp, youth leadership, after school Mandarin. programs, parenting support, community trips, health and wellness, music school, adult day program, services for seniors, and employment services. Hours: Mon-Thurs 8:00am-8:00pm/ Fri 8:30am-4:00pm. www.dixonhall.org/ [email protected]

Family Association for Mental Health Languages: Tel: 416-913-2144 Everywhere (FAME) Services are mainly Tel: 416-207-5032 1911 Kennedy Rd., Ste. 105, M1P 2L9 provided in English. Services: Family resources and youth support. Support to families where there is a mental health concern by providing education, and resources and coping strategies. Hours: Mon-Fri 9:00am-5:00pm. http://fameforfamilies.com

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1. Community Service Agencies

Greek Community Social Service Centre Languages: Tel: 416-750-3025 30 Thorncliff Pk. Dr., M4H 1H8 Services are offered in Fax: 416-759-2432 Services: Pension for seniors, community English and Greek. outreach and Greek language teaching. Hours: Mon-Fri 9:00am-5:00pm. www.greekcommunity.org

Malvern Employment and Social Services Languages: Tel: 416-397-1000 325 Milner Ave., 9th Flr., M1B 5N1 Services are offered in Fax: 416-397-1120 Services: Financial, social, and employment English and French. supports to all Torontonians. Information and referrals for newcomers, needs assessment, employment services, job search workshop, internship placement (paid/unpaid), education, housing, programs for children, and vocational and caregivers training. Hours: Mon, Thurs & Fri 8:30am-4:30pm/ Tues & Wed 8:30am-6:00pm. www.toronto.ca/socialservices/contact.htm

Nurse Next Door Languages: Tel: 289-275-2425 Durham Region – Pickering, Ajax, Whitby, Services are offered in Oshawa and Peterborough English, French, Services: Provide home care services to clients Gujarati, Hindi and of all ages. Services include companionship, Swahili. meal preparation, home making, home nursing, care caregiver relief/respite care, personal care, • end-of-life care, transportation accompaniment, • around-the-clock, care foot and wound care, • advanced home and monitoring and emergency response etc. • Hours: 24/7. www.nursenextdoor.com

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1. Community Service Agencies

Mosaic Home Care Services & Community Languages: Tel: 905-597-7000 Resource Centres English, French Ext. 236 Arabic, Bengali, Fax: 905-597-5446 Corporate Office: Chinese, Creole, Farsi, Tel: 416-322-7002 The Shops on Steeles & 404 (shopping mall) Filipino, Greek, Fax: 905-597-7000

Toronto Office: Hindi/Gujarati, Located in The CNIB Centre Hebrew, Italian, 1929 Bayview Ave., Ste. 215H M4G 3E8 Nepali, Polish, Services: Private home care company that Portuguese, provides certified and experienced PSW’s, Romanian, Russian, Nurses plus Lifestyle Companions® and Home Makers for all ages. Unique to Mosaic are 2 Spanish, Tagalog, Community Resource Centres and is their way Tamil, Tibetan, of giving back and supporting the community Turkish, Urdu. with community spaces and free hobby based social events including Memory Cafés, Community Cafes, knitting groups, lectures & more! Hours: Mon-Fri 8:30 – 5:30pm. www.mosaichomecare.com

Multilingual Community Interpreter Services Languages: Tel: 416-426-7051 789 Don Mills Rd., Ste. 1010, M3C 1T5 Interpretation services Fax: 416-426-7118 Services: Interpretation, translation and training are offered in more Toll-Free: for new interpreters. than 200 different 1-888-236-8311 Hours: Mon-Fri 9:00am-5:00pm. languages. www.mcislanguages.com

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1. Community Service Agencies

Polycultural Immigrant and Comm. Services Languages: Tel: 416-261-4901 3225 Eglinton Ave. E., U#101 & U# 111, Services are offered in Fax: 416-261-2754 M1H 2H7 Arabic, Cantonese, Services: Settlement Services, assessment and English, Farsi, French, referral, case management for high need clients, Hindi, Punjabi, Tamil, supportive counselling for youth, families and and Urdu. women, educational counselling, Commissioner of Oath services, monthly group sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search Hours: Mon-Fri 8:30am-5:00pm. www.polycultural.org

Salvation Army Languages: Tel: 416-438-2573 Immigrant and Refugee Services - Scarborough Services are offered in Fax: 416-438-7091 office: English only. 2085 Ellesmere Rd., M1H 2W6 Services: Emotional support, information, referral, assistance, immigration and refugee assistance, employment, housing, ESL education, food bank, addiction rehabilitation, long-term care or palliative care, after-school program, camps, and school nutrition programs Hours: Mon-Fri 8:00am-4:00pm. www.salvos.com/irstoronto

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1. Community Service Agencies

Scarborough Centre for Healthy Communities Languages: Tel: 416-642-9445 629 Markham Rd., M1H 2A4 Services are offered in Fax: 416-724-5205 Services: Community Health Centre. English, Hindi, Food and nutrition program, meals-on-wheels Mandarin, and Tamil. program for seniors, transportation services, caregiver support, childcare registry, Early ON – Child and Family Resource Centre food and clothing bank, income tax clinic, community health programs, needle exchange, diabetes program, health promotion (Tamil seniors), hospice home visiting, palliative care community team, and furniture bank. Hours: Mon, Wed & Fri 9:00am-5:00pm/ Sat 9:00am-4:00pm. www.schcontario.ca

Scarborough West Social Services Languages: Tel: 416-392-2800 1225 Kennedy Rd., U#1, M1P 2L4 Services are mainly Fax: 416-392-0749 Services: Employment and social services. provided in English. Hours: Mon, Wed & Fri 8:30am-4:30pm/ Tues & Thurs 8:30am-6:00pm. www.cityoftoronto.ca

St. Christopher House Meeting Place Languages: Tel: 416-532-7586 588 Queen St. W., M6J 1E3 Services are offered Fax: 416-504-3047 Services: Drop-in center for adults. mainly in English but Hours: Mon-Fri 9:00am-4:30pm. interpreters are www.stchrishouse.org available for various other languages.

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1. Community Service Agencies

Senior Persons Living Connected Languages: Tel: 416-493-3333 3333 Finch Ave. E., M1W 2R9 Services are offered in Fax: 416-493-3391 Services: Addictions supportive housing, adult Cantonese, English, day program, affordable housing seniors’ French, Hindi, apartments, arthritis management clinic, cancer Mandarin, Tagalog support group, case management, caregiver Tamil and, Urdu. support, Chinese adult day program, friendly visiting services, geriatric assessment and intervention network clinic, health promotion program, home making, meals on wheels, and transportation services. English classes, and immigration support program. Administration hours: Mon-Fri 8:30am- 5:00pm. www.splc.ca

S.R.T. MedStaff Languages: Tel: 416-968-0833 2 Bloor St W, 28th Flr., M4W 3E2 Services are mainly Services: offered in English. • Palliative care, wound care, IV therapy, Services are available Geriatric care, infant and child, mental health in more than 40 care, homemaking services including cleaning different languages. and meal preparation, rehabilitation • Post-surgery care, diabetes care, foot care, medication management etc. • Hours: 24/7. • administration: 5:00am-12:00 midnight, after hours on call.

St. Stephen’s Community House (SSCH) Languages: Tel: 416-964-8747 260 Augusta Ave., M5T 2L6 Services are offered in Fax: 416-966-2178 Services: Services for newcomers, community English, Portuguese, development, senior services, wellness and Spanish. program, youth program, child care, youth employment and training, resume and interview resources. Hours: Mon-Fri 9:00am-5:00pm. www.ststephenshouse.com

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1. Community Service Agencies

The Housing Help Centre Languages: Tel: 416-285-8070 2500 Lawrence Ave. E., U#205 M1P 2R7 Services are offered Services: Offers services to youth, families, Amharic, Arabic, newcomers, seniors who are homeless, under- Armenian, Bengali, housed or at risk of losing their housing. A Cantonese, Dari, housing help program designed specifically for Farsi, Hindi, Kazakh, newcomers. It helps them to understand their Korean, Mandarin, rights as tenants, to connect them with Punjabi, Russian, landlords and to ensure a smooth transition into Shona, Spanish, their new homes. Holistic wrap-around housing Tamil, Tibetan, support, rent bank, utility payments (LEAP, Tigrinya, Turkish HAP, OESP). and, Urdu. Hours: Mon-Fri 8:30am-4:30pm. www.thhc.org

The STOP Community Food Centre Languages: Tel: 416-652-7867 1884 Davenport Rd., M6H 4E1 Services are offered in Fax: 416-652-2294 Services: Food Bank, drop-in center, healthy English, Portuguese, beginnings, community gardens, community and Spanish. cooking, urban agriculture, healthy beginning, and family support. Hours: Mon-Fri 9:00am-5:00pm. www.thestop.org

Thorncliffe Neighbourhood Office Languages: Tel: 416-421-3054 18 Thorncliffe Park Dr., M4H 1N7 Services are offered in Fax: 416-421-4269 Services: Settlement and employment services, Arabic, Bengali, early year’s programs for children, and Cantonese, English, programs for youth. Farsi, French, Hindi, Hours: Mon-Wed, Fri 9:00am-5:00pm/Thurs Romanian, Russian, 9:00am-8:00pm/Sat 10:00am-4:00pm. Spanish, Tamil and www.thorncliffe.org Urdu.

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1. Community Service Agencies

Toronto Catholic District School Board Languages: Tel: 416-222-8282 80 Sheppard Ave. E., M2N 6E8 Services are offered in Fax: 416-229-5345 Services: Information and referral, newcomer English only. needs assessment, job search workshop, and English classes. Hours: Mon-Fri 8:30am-4:30pm. www.tcdsb.org

Toronto District School Board Languages: Tel: 416-397-3000 5050 Yonge St., M2N 5N8 Services are offered in Services: Information and referral, doctors, English only. bridging program, job search workshop, English classes, and conversation clubs. Hours: Mon-Fri 8:00am-4:30pm. www.tdsb.on.ca

Tropicana Community Services Organization Languages: Tel: 416-439-9009 1385 Huntingwood Dr., M1S 3J1 Services are offered in Fax: 416-439-2414 Services: Information and referral, culturally English only. appropriate counselling, employment services, settlement services, aggression replacement training, and youth development. Hours: Mon-Thurs 9:00am-5:00pm/ Fri 9:00am-4:30pm. www.tropicanacommunity.org

Volunteer Toronto Languages: Tel: 416-961-6888 344 Bloor St. W., Ste. 404, M5S 3A7 Services are offered in Fax: 416-961-6859 Services: Promotes volunteer opportunities, English only. education, recruitment and referral. Appointments preferred. Hours: Mon-Fri 9:00am-5:00pm. www.volunteertoronto.ca

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1. Community Service Agencies

Warden Woods Community Centre Languages: Tel: 416-694-1138 74 Firvalley Crt., M1L 1N9 Services are offered in Fax: 416-694-1161 Services: Programs and services covering the Arabic, English and spectrum of children and youth services, older Tamil. adults’ health and wellness, community programming and development and crisis intervention assistance. Caregiver support services, children and youth programs, foot care clinic, heat/cold alert program, homelessness and eviction prevention program, seniors’ health and wellness programs, 24 respite program. Programs and services covering the spectrum of children and youth services, older adults’ health and wellness, community programming and development and crisis intervention assistance. Hours: Mon-Fri 9:00am-5:00pm. www.wardenwoods.com

West Scarborough Neighbourhood Comm. Languages: Tel: 416-755-9215 Centre Services are offered in Fax: 416-755-7521 313 Pharmacy Ave., M1L 3E7 Chinese, English, Services: Social and recreational programs for Hindi, Italian, and children 0-18 and seniors, creative child parent Tamil. centre, programs for Italian community, metro youth job, Boys and Girls Club, swimming program for all ages, and youth justice program. Hours: Mon-Fri 7:00am-10:00pm/ Sat 9:00am-4:30pm/Sun 3:00pm-10:00pm. www.wsncc.on.org

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1. Community Service Agencies

Woodgreen Community Services Languages: Tel: 416-645-6000 815 Danforth Ave., Ste. 402, M4J 1L2 Services are offered in Fax: 416-572-0066 Services: Employment, settlement, housing, Bengali, Cantonese, health and wellness services, child care, English, Farsi, French, volunteering, mental health disability services, German, Mandarin, help for single mothers. and Spanish. Hours: Mon-Fri 9:00am-5:00pm. www.woodgreen.org

YMCA of Greater Toronto–Newcomer Languages: Tel: 416-975-9622 Information Centre Services are offered in Fax: 416-928-9813 20 Grosvenor St., 3rd Flr., M4Y 2V5 Armenian, Farsi, Toll-Free: Services: Information and referral; education French, Indonesian, 1-800-223-8024 and employment workshops, language Spanish, and Russian. assessment, newcomer youth services, foreign credential assessment, personal finance and income tax, and community and recreation. Hours: Mon-Thurs 9:00am-7:00pm/ Fri 9:00am-2:00pm/Sat 10:00am-2:00pm. www.ymcatoronto.org

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1. Community Service Agencies

YMCA – Scarborough Newcomer Information Languages: Tel: 416-609-9622 Centre Services are offered in Tel: 416-609-0218 10 Milner Business Crt., Ste. 600, M1B 3C6 Arabic, Cantonese, Ext. 242 Services Settlement information and referral, Fujian, Hindi, Fax: 647-438-2096 settlement information sessions in various Mandarin, Punjabi, locations, guest speaker series, newcomer Spanish, Tamil, and, network, access to computers, fax, photocopiers, Urdu. and phone, settlement resource library, information on topics such as immigration and citizenship, employment and job searching, access to trades and professions, credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing Hours: Mon, Wed & Fri 9:00am–5:00pm/ Tues & Thurs 9:00am-7:00pm. www.ywcatoronto.org

YWCA – First Stop Woodlawn Languages: Tel: 416-922-3271 87 Elm St., M5G 0A8 Services are offered in Tel: 416-922-6694 Services: Women’s Emergency Homeless English. Shelter. Hours: 24/7. www.ywcatoronto.org

YWCA Toronto Languages: Tel: 416-961-8100 80 Woodlawn Ave. E., M4T 1T1 Services are offered in Fax: 416-923-1950 Services: Emergency shelter in Toronto for English. Interpreters homeless teenage girls and young women 16-25 are available for many years of age. other languages. Hours: 24/7. www.ywcatoronto.org

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2. Community Health Centers

Access Alliance Multicultural Health and Languages: Tel: 416-693-8677 Community Services Services are mainly Tel: 416-760-8677 3079 Danforth Ave., M1L 1A8 offered in English. Tel: 416-324-8677 761 Jane St., Ste. 200B, M6N 4B4 Interpreters are Fax: 416-693-1330 340 College St., Ste. 500, M5T 3A9 available for more Services: Primary health care services, than 100 languages. community health programs, settlement services, English classes, nutrition programs, and pregnancy care. Hours: Mon-Fri 9:00am-5:00pm. www.accessalliance.ca

Anne Johnston Health Station Languages: Tel: 416-486-8666 2398 Yonge St., M4P 2H4 Services are mainly Fax: 416-486-8660 Services: Community Health Centre, offered in English. providing services that promote the health and Interpreters are wellbeing of seniors, youth, and physically available upon disabled. request. Hours: Mon, Tues, Thurs & Fri 8:30am- 5:00pm/Wed 8:30am-7:00pm/Sat 11:30am- 4:00pm. www.ajhs.ca

Centre Francophone de Toronto Languages: Tel: 416-922-2672 5 Fairview Mall Dr., Ste. 280, M2J 2Z1 Services are mainly Fax: 416-922-3157 Services: Community Health Centre. Medical offered in English and services, diabetes program, employment French. services, family health services, newcomer

services, and mental health services.

Hours: Mon-Sat 8:00am-4:30pm.

Settlement services are available on Fridays at: Tel: 416-208-9889 The East Scarborough Storefront 4040 Lawrence Ave. E., M1E 2R5 Services: Housing, food bank, information on how to apply for social assistance and assistance in completing immigration forms. www.thestorefront.org

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2. Community Health Centers

Davenport Perth Neighbourhood and Languages: Tel: 416-656-8025 Community Health Centre Services are mainly Fax: 416-656-1264 1900 Davenport Rd., M6N 1B7 provided in English. Services: Community Health Centre. Interpreters are Early childhood development and parenting available for various programs, skills development and social languages upon support programs for children, youth, isolated request. adults and seniors. Settlement, adult literacy. Tenant support and eviction prevention program, community development, community arts, volunteer opportunities, health care for youth, and community choice pharmacy. Hours: Mon-Thurs 9:00am-7:00pm/ Fri 9:00am-5:00pm. www.dpnc.ca [email protected]

East End Community Health Centre Languages: Tel: 416-778-5805 1619 Queen St. E., M4L 1G4 Services are mainly Fax: 416-778-5855 Services: Medical services, foot care, offered in English. physiotherapy, and counselling. Hours: Mon 9:00am-8:00pm/ Tues, Wed & Thurs 8:00am-8:00pm. www.eastendchc.on.ca

Flemingdon Health Centre Languages: Tel: 416-429-4991 10 Gateway Blvd., M3C 3A1 Services are mainly Fax: 416-422-3573 Services: Primary Health, Social Services, offered in English. Health Promotions, Diabetes Education and Group Sessions. Hours: Mon-Thurs 9:00am-9:00pm/ Fri 9:00am-6:00pm. www.fhc-chc.com

23

2. Community Health Centers

Four Villages Community Health Centre Languages: Tel: 416-604-3361 1700 Bloor St. W., M6P 4C3 Services are mainly Fax: 416-604-3367 3446 Dundas St. W., M6S 2S1 offered in English. Tel: 416-604-3362 Services: Primary health care services for Fax: 416-604-3365 seniors, families with children, youth and people with chronic illnesses and disabilities. Hours: Mon-Thurs 8:00am-8:00pm/ Fri 8:00am-5:00pm. www.4villageschc.ca

New Heights Community Health Centres Languages: Tel: 416-787-1661 12 Flemington Rd., M6A 2N4 Services are offered in Fax: 416-787-3761 Services: Primary care, dental clinic, and HIV English, Italian, testing program. Portuguese, Somali, Hours: Mon, Wed & Thurs 8:30am-8:30pm/ and Spanish. Fri 8:30am-5:00pm. www.newheightshealth.org

Parkdale Community Health Centre Languages: Tel: 416-537-2455 1229 Queen St. W., M6K 1L5 Services are offered in Fax: 416-537-3526 Services: Community Health Centre. English. Offers variety of health services including primary health care services, counselling, health promotion, and outreach. Hours: Mon, Tues, & Thurs 9:00am-8:00pm/ Wed 9:00am-12:00pm & 3:00pm-8:00pm/ Fri 9:00am-5:00pm/Sat 10:00am-1:00pm. www.pchc.on.ca

Regent Park Community Health Centre Languages: Tel: 416-364-2261 465 Dundas St. E., M5A 2B2 Services are offered in Fax: 416-364-0822 Services: Professional clinic for uninsured, English. Interpreters immigrant newcomer drop-in program, are available upon laundry and shower program for the homeless request. and dental clinic. Hours: Mon, Tues & Thurs 9:00am-7:30pm. www.regentparkchc.org

24

2. Community Health Centers

Rexdale Community Health Centre Languages: Tel: 416-744-0066 8 Taber Rd., M9W 3A4 Services are offered in Fax: 416-744-1881 2267 Islington Ave., U#14, M9V 3W7 English, French, Tel: 416-744-0066 Services: Family physician, foot care, diabetes Spanish, Urdu, Hindi, Fax: 416-744-1451 classes, sexual health clinic, and chronic and Portuguese. disease management support. Hours: Mon-Fri 9:00am-5:00pm/ Sat 9:00am-2:00pm. www.rexdalechc.com

Scarborough Centre for Healthy Languages: Tel: 416-642-9445 Communities Services are offered in Fax: 416-724-5205 629 Markham Rd., M1H 2A4 English, Hindi, Services: Community Health Centre. Mandarin and Tamil. Community health programs, health promotion, food and nutrition program, meals- on-wheels program for seniors, caregiver support, bereavement group, home help/homemaking, childcare registry, food and clothing bank, income tax clinic. Hours: Mon, Wed & Fri 9:00am-5:00pm/ Tues 9:00am-6:00pm/Thurs 8:00am-8:00pm/ Sat 9:00am-4:00pm. www.schcontario.ca

Sherbourne Health Centre Languages: Tel: 416-324-4180 333 Sherbourne St., M5A 2S5 Services are offered in Fax: 416-324-4181 Services: Urban Health Centre, newcomer English only. health, mental health services, chronic conditions infirmary, and LGBTQ health. Hours: Mon-Fri 8:00am-8:00pm. www.sherbourne.on.ca [email protected]

25

2. Community Health Centers

Stonegate Community Health Centre Languages: Tel: 416-231-7070 150 Berry Rd., M8Y 1W3 Services are mainly Fax: 416-231-2663 Services: Asthma education, pre and post-natal provided in English programs, early years programs ages 0-6, but interpreters are parenting programs, senior programs, available for various women’s programs, food access, housing, languages. homelessness, chiropody services, smoking cessation, diabetes education, and dental. Hours: Mon-Tues 8:30am-8:00pm/ Wed 8:30am-6pm/Thurs-Fri 9:00am-5:00pm. www.stonegatechc.org

TAIBU Community Health Centre Languages: Tel: 416-644-3536 27 Tapscott Rd., U#1, M1B 4Y7 Services are offered in Fax: 416-644-0102 Services: Community Health Centre. Chinese, English, Medical care, mental health support, social French, Gujarati, services, health promotion, early year program, Hindi, Punjabi, and dental clinic. Tagalog, Tamil, and Hours: Mon, Wed & Fri 9:00am-5:00pm/ Urdu. Tues & Fri 9:00am-5:00pm. www.taibuchc.ca

Toronto Public Health Languages: Tel: 416-338-7600 Call for nearest location. Interpretation Ext: 311 Services: Health promotion, clinics, programs, available in all and services. languages. Hours: Mon-Fri 8:30am-4:30pm. www.toronto.ca/health

Yee Hong Community Wellness Foundation Languages: Tel: 416-321-0777 60 Scottfield Dr., M1S 5T7 Services are offered in Fax: 416-321-0778 AIDS Info Line (Toronto Public Health) Cantonese and Toll-Free: AIDS Hotline English. 1-800-668-2437 Services: Community service, rehabilitation, Toll-Free: life lease housing, and subsidized housing. 1-800-686-7544 Hours: Mon-Fri 9:00am-5:00pm. www.yeehong.com

26

3. Dental Clinics

Culture Link Languages: Tel: 416-588-6288 2340 Dundas St. W., Ste. 301, M6P 4A9 Bhojpuri, Cantonese, Fax: 416-588-2435 Services: Settlement programs for newcomers, Creoles, Czech, job searching, services for seniors, services for English, Farsi, youth, labor market assessment, sustaining German, Hindi, communities. Hungarian, Italian, Hours: Mon-Fri 9:00am-5:00pm. Mandarin, Pashto, www.culturelink.net Patois, Polish, Punjabi, Russian, Somali, Tagalog, Tamil, Tibetan, Spanish, Sinhalese, and Slovak.

Dental Emergency Service Languages: Tel: 416-485-7121 1650 Yonge St., M4T 2A2 Services are offered in Fax: 416-485-4394 Services: Emergency dental care. English. Hours: Mon-Sun 8:00am-midnight. www.dentalemergency.com

Etobicoke Civic Centre Clinic Languages: Tel: 416-338-1517 399 The West Mall, M9C 2Y2 Services are offered in Fax: 416-392-7102 Services: Drop-in clinic for birth control services English. and dental clinics. Hours: Mon-Fri 1:00pm-5:00pm. www.torontopublichealth.ca

George Brown College Languages: Tel: 416-415-4547 51 Dockside Dr., 3rd Flr., Waterfront Campus Services are mainly Fax: 416-415-4641 Services: Provide low cost dental services for offered in English. low income children, youth and seniors. Services are provided only during the school year. Not open during summer months. Hours: Mon-Thurs 8:00am-6:00pm. https://www.georgebrown.ca/wave/dentalclinic/

27

3. Dental Clinics

New Heights Community Health Centres Languages: Tel: 416-787-1661 12 Flemington Rd., M6A 2N4 Services are offered in Fax: 416-787-3761 Services: Primary care, dental clinic, and HIV English, Italian, testing program. Portuguese, Somali, Hours: Mon, Wed-Thurs 8:30am-8:30pm/ and Spanish. Fri 8:30am-5:00pm. www.newheightshealth.org

Queen West Community Health Centre Languages: Tel: 416-703-8481 168 Bathurst St., M5V 2R4 Services are offered in Fax: 416-703-8479 Services: Medical and dental Services. Bengali, Cantonese, Hours: Mon-Thurs 8:00am-8:00pm/ English, Mandarin, Tues 1:30pm-8:00pm/Fri 8:00am-5:00pm/ Portuguese, Polish, Sat 10:00am-2:00pm. Russian, and www.ctchc.com Ukrainian.

Regent Park Community Health Centre Languages: Tel: 416-364-2261 465 Dundas St. E., M5A 2B2 Services are offered in Fax: 416-364-0822 Services: Professional clinic for uninsured, English. immigrant newcomer drop-in program, laundry Interpreters are and shower program for the homeless and available upon dental clinic. request. Hours: Mon, Tues & Thurs 9:00am-7:30pm. www.regentparkchc.org

Rexdale Community Health Centre Languages: Tel: 416-744-0066 8 Taber Rd., M9W 3A4 Services are offered in Fax: 416-744-1881 2267 Islington Ave., U#14., M9V 3W7 English, French, Hindi Tel: 416-744-0066 Services: Family physician, foot care, diabetes Portuguese, Spanish, Fax: 416-744-1451 classes, sexual health clinic, and chronic disease and Urdu. management support. Hours: Mon-Fri 9:00am-5:00pm/ Sat 9:00am-2:00pm. www.rexdalechc.com

28

3. Dental Clinics

Scarborough Dental Health Services Languages: Tel: 416-338-7442 160 Borough Dr., M1P 4N7 Services are offered in Fax: 416-338-7584 Services: Dental Services for seniors and Arabic, Cantonese, children who are 17 years of age and under. Ethiopian, Farsi, Dental examination and x-rays, cleaning, French, German, fillings, extraction, root canal treatment, and Hebrew, Hindi, new and partial dentures. Hungarian, Italian, Hours: Mon, Tues, Thurs & Fri 8:00am-4:00pm/ Japanese, Korean, Wed 10:00am-6:00pm. By appointment only. Lithuanian, Mandarin, www.toronto.ca/health/dental Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbo-Croatian, Tagalog, Thai, Shan, Ukrainian, Vietnamese, and Yiddish.

TAIBU Community Health Centre Languages: Tel: 416-644-3536 27 Tapscott Rd., U#1, M1B 4Y7 Services are offered in Fax: 416-644-0102 Services: Community Health Centre. Chinese, English, Medical care, mental health support, social French, Gujarati, services, health promotion, early year’s Hindi, Punjabi, program, and dental clinic. Tagalog, Tamil, and Hours: Mon, Wed, Fri 9:00am-5:00pm/ Urdu. Tues & Fri 9:00am-8:00pm. www.taibuchc.ca

Toronto Public Health Languages: Tel: 416-338-7600 Call for nearest location Interpretation Ext: 311 Services: Dental health promotion and clinics. available for all Hours: Mon-Fri 8:30am-4:30pm. languages. www.toronto.ca/health

29

3. Dental Clinics

Urban Dental Clinic (ICHA) Languages: Tel: 416-289-4349 3000 Lawrence Ave., Bldg. A., 2nd Flr., M1P 2V1 Services are provided Fax: 416-338-7584 Services: For low income adults up to 65 years mainly in English. (including youth not in school) who are residents of the City of Toronto and in need of emergency treatment. X-rays, fillings, extractions, prescriptions, and limited cleaning. Hours: Mon-Fri 8:00am-4:00pm (by appointment only). www.toronto.ca/health/dental

Unison Health & Community Services Languages: Tel: 416-653-5400 1651 Keele St., M6M 3W2 Services are mainly Fax: 416-657-3622 Services: Health and community services, offered in English. children and parenting programs, senior’s programs, women’s programs, chronic disease prevention services, healthy lifestyle services, foot care, dental clinic, and housing programs. Hours: Mon, Wed & Fri 9:00am-5:00pm/ Thurs 9:00am-8:00pm. www.unisonhcs.org

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4. Family and Child Services

Aisling Discoveries Child and Family Centre Languages: Tel: 416-321-5464 325 Milner Ave., Ste. 110, M1B 5N1 Services are offered in Fax: 416-321-1510 Services: Provides services to special needs English and other children from birth to age 12 and their families languages. in Scarborough or East York, infant child treatment program and parent coaching. Hours: Mon-Fri 9:00am-5:00pm. www.aislingdiscoveries.on.ca

ASCA Child & Family Centre Languages: Tel: 416-299-9872 4139 Sheppard Ave. E., M1S 1T1 Services are offered in Fax: 416-321-0737 Services: Healthy cooking classes, creative play Cantonese, Mandarin, programs, parenting program, kindergarten, and Tamil. and readiness program. Hours: Mon-Fri 9:00am-5:00pm. www.ascasupport.org

Boys and Girls Club of East Scarborough Languages: Tel: 416-281-0262 100 Galloway Rd., M1E 1W7 Services are offered in Fax: 416-281-0458 Services: Licensed child care, special needs English only. services, Ontario Early Years program, after school summer camp, and youth services. Hours: Mon-Fri 9:00am-8:00pm. www.esbgc.org

Birchmount Bluffs Neighbourhood Centre Languages: Tel: 416-396-4310 93 Birchmount Rd., M1N 3J7 Services are offered in Fax: 416-396-4314 Services: Family resource and community English. recreation centre. Children and youth drop-in satellite at Kingston Rd. & St. Clair. Hours: Mon-Thurs 9:00am-8:00pm/ Fri 8:30am-3:00pm/Sat & Sun 9:00 am-6:00pm. Summer hours may vary. www.bbnc.ca [email protected]

31

4. Family and Child Services

Carefirst Family Health Team Languages: Tel: 416-502-2323 300 Silver Star Blvd., U2F, M1V 0G2 Services are offered in Ext. 6202 Services: Providing culturally sensitive and English, Cantonese holistic primary health care services by and Mandarin. delivering timely, accessible, and patient and family-centered care in collaboration with community partners. The services are offered by family physician and include specialist clinic, health screening and health teaching, health promotion, case management, chronic disease management program, diabetes education program, individual counseling by registered nurse, dietitian and social worker, education group and classes, workshops, COPD maintenance program. Hours: Mon-Tues 9:00am-8:00pm/ Wed-Fri 9:00am-5:00pm/Sat: 9:00am-1:00pm. [email protected]

Catholic Children’s Aid Society Languages: Tel: 416-395-1966 1880 Birchmount Rd., 2nd Flr., M1P 2J7 Services are offered in Fax: 416-395-1950 Services: Child protection, child safety English only. Tel: 416-395-1500 guidelines and support program. Interpreters are Hours: Mon-Fri 9:00am-5:00pm. available upon Emergencies 24/7. request. www.ccas.toronto.on.ca

Catholic Family Services of Toronto Languages: Tel: 416-921-1163 5799 Yonge St., Ste. 300, M2M 3V3 Services are offered in Fax: 416-222-3321 1155 Young St., Ste. 101, M4T 1W2 English, French, and Services: Wellness, marriage preparation, and Italian. family life. Hours: Mon-Thurs 9:00am-9:00pm/ Fri 9:00am-5:00pm. www.cfsofto.org [email protected]

32

4. Family and Child Services

Children’s Aid Society of Toronto Languages: Tel: 416-924-4646 843 Kennedy Rd., M1K 2E3 Services are mainly Fax: 416-324-2553 Services: For children under 16 years. offered in English. Hours: Mon-Fri 9:00am-5:00pm. Interpreters are Emergencies 24/7. available for various www.torontoas.ca languages.

Community Family Services of Ontario Languages: Tel: 416-979-8299 5665 14th Ave., L3S 3K5 Services are offered in Fax: 416-979-2743 Services: Individual, couple, family and Cantonese, English, Toll-Free: settlement services, family life education, Mandarin, and Tamil. 1-866-979-8298 violence against women program, and program Tel: 416-979-5898 for drug, alcohol abusers, program for problem gamblers, youth program, Lesbian, Gay, Bisexual, Transgender, and Queer program, and mental health consultation program. Hours: Mon, Wed & Fri 9:00am-5:00pm/ Thurs 9:00am-8:30pm. Information Hotline: 24/7. www.chinesefamilyso.com

Cliffcrest Community Centre Languages: Tel: 416-267-6293 2938 Eglinton Ave. E., M1J 2E4 Services are offered in Fax: 416-267-6932 Services: Family Resource Centre, childcare for English infant to school age, summer camp, and community kitchen. Hours: Mon-Fri 7:00am-6:00pm. www.cliffcrest.ca

Concerned Parents of Toronto Languages: Tel: 416-492-1468 149 Heatherside Dr., M1W 1T6 Services are offered in Fax: 416-492-4274 Services: Community support and mental English only. health services. Hours: Mon-Fri 7:00am-6:00pm. www.crct.org

33

4. Family and Child Services

Corvette Family Resource Centre Languages: Tel: 416-396-5822 30 Corvette Ave., M1K 3G2 Services are offered in Fax: 416-396-3258 Services: Parent/child drop-in, school readiness English only. program, pre and post-natal care, good food box, free clothing depot, toy lending library, and information, referrals, and parenting workshop. Hours: Mon-Fri 8:30am-4:30pm. www.children.gov.on.ca

Family Day Care Services Languages: Tel: 416-297-9660 3200 Kennedy Rd., M1V 3S8 Services are offered Fax: 416-297-9669 Services: Day Care Centre, summer camp, and mainly in English. family support program. Hours: Mon-Fri 7:30am-6:00pm. www.familydaycare.com

Family Service Association of Toronto Languages: Tel: 416-595-9230 128 sterling Rd., Ste. 202, M6R 2B7 Services are offered in Fax: 416-595-0242 Services: Community development. English only. Hours: Mon-Fri 9:00am-5:30pm. www.fsatoronto.com

Good Shepherd Day Care Languages: Tel: 416-293-5631 2230 Birchmount Rd., M1T 2A3 Services are offered Fax: 416-321-2236 Services: Daycare centre for toddlers, preschool, mainly in English. and school age children. Hours: Mon-Fri 7:30am-6:00pm. www.goodshepherd.com

Greek Orthodox Family Services Languages: Tel: 416-291-5229 3840 Finch Ave. E., 2nd Flr., M1T 3T4 Services are offered in Fax: 416-291-5936 Services: Assistance to women and their English and Greek. children who are victims of abuse. Hours: Mon-Fri 10:00am-4:00pm with appointment. www.gocanada.org

34

4. Family and Child Services

HF Connecting Health Nurse Practitioner-Led Languages: Tel: 416-479-7600 Clinic Services are offered in 3660 Midland Ave. Ste. 201, M1V 0B8 English. Services: Medical clinic focused on family and community health. Nurse practitioner works with other health professionals to assess and treat non-life threatening injuries or illnesses. Culturally and linguistically experienced staff includes nurse practitioners, registered dietitian, registered social worker, health promoter, • general practitioners, psychiatrists and pediatricians. Programs include: Healthy eating series, breastfeeding support group and parent- child mother goose program. • Most services are covered by OHIP. • Hours: Mon, Tue, & Fri 8:00am-4:00pm/ • Wed & Thu 8:00am-8:00pm/Sat: 9:00am-1:00pm [email protected]

House of Ghesig Languages: Tel: 416-286-9449 156 Galloway Rd., M1E 1X2 Services are offered in Fax: 416-286-9925 Services: Children, youth, adults, parents, English. cultural programs, healing, and support. Hours: Mon-Fri 9:00am-5:00pm. www.nativechild.org

Integrated Rehab Professionals – Durham Languages: Tel: 905-839-5248 Region - Upper level, Pickering Recreation Services are offered in Complex. English. 1867 Valley Farm Rd, L1V 3Y7 Services: Provides therapy services for patients who have been in an accident (work or home) or are suffering post-surgery or post medical illness and need therapy interventions. Hours: Mon-Fri 8:30am-4:30pm. Emergency Call Hours: Daily 8:30am-10:00pm. www.integratedrehabprofessionals.com

35

4. Family and Child Services

Kids Help Phone Languages: Tel: 416-586-5437 439 University Ave., Ste. 300, M5G 1Y8 Services are offered in Fax: 416-586-0651 Services: Telephone information and referral for English. Toll-Free: children and youth with concerns. 1-800-668-6868 Hours: 24/7. www.kidshelpphone.ca

Kinatex Sports Physio Languages: Tel: 905-471-0001 5995 14th Avenue, U#A2B, L3S 0A2 Services are offered in Services: Offer a complete range of services, English. from preventive care to rehabilitation. You will receive customized treatments in a friendly environment, performed by highly qualified therapists. Hours: Mon-Thur 9:00am–8:00pm/ Fri 9:00am– 7:00pm/Sat 9:00am-3:00pm. www.kinatex.com

Living Water Centre Languages: Tel: 905-763-0818 165 East Beaver Creek Rd., Ste. 9, L4B 2N2 Services are offered in Fax: 905-763-2818 Services: Individual and family counselling for Chinese and English. families coping with transition, separation, divorce, and remarriage. Hours: Mon–Fri 10:00am–6:00pm/ Sat by appointment only. www.livingwater.org

Malvern Family Resource Centre Languages: Tel: 416-281-1376 1321 Neilson Rd., M1B 3C2 Services are offered in Fax: 416-281-8898 Services: Parent and child drop-in, parenting, English only. school readiness programs, school-age children holiday programs, parent relief, senior program, after school program, youth and women’s program, early years’ programs, and newcomer settlement program. Hours: Mon–Fri: 9:00am–6:00pm. www.mfrc.org

36

4. Family and Child Services

Mornelle Family Resource Centre Languages: Tel: 416-287-3578 110 Mornelle Crt., PO Box 1611, M1E 4R1 Services are offered in Fax: 416-724-4921 Services: Parent child drop-in, free clothing English and Tamil. depot, computer classes, school readiness program, 0-6 years’ toy lending library, information, referrals, and resumes. Hours: Mon–Fri 8:30am–4:30pm. www.ontarioearlyyears.ca

Native Child & Family Services of Languages: Tel: 416-969-8510 Toronto Services are offered in Tel: 416-969-8510 30 College St., M5G 1K2 English only. Tel: 416-924-4646 156 Galloway Rd., M1E 1X2 Fax: 416-928-0706 Services: Youth centre, and aboriginal early childhood development program. Hours: Mon–Fri 9:00am–5:00pm. www.nativechild.org

Parent Outreach Program (Woodgreen) Languages: Tel: 416-645-6000 815 Danforth Ave., Ste. 202, M4J 1L2 Services are offered Ext. 1311 Services: In-home teaching support to parents mainly in English. Fax: 416-645-0134 of children and youth, from the age of 2.5–21 years with developmental disability or autism. Hours: Mon–Fri 9:00am–5:00pm. www.woodgreen.org

Parents Support Connection Languages: Tel: 416-481-4543 3219 Yonge St., Ste. 157, M4N 3S1 Services are offered in Fax: 416-932-2742 Services: Provides education and peer support English. to parents of troubled youth. Hours: Mon-Fri 9:00am-5:00pm. www.parentsintransition.org

37

4. Family and Child Services

Pickering Sports Medicine and Wellness Languages: Tel: 905-839-8886 Centre Services are offered in 1867 Valley Farm Rd., L1V 3Y7 English and French. Services: Offers out-patient physiotherapy clinic, health professionals assess and treat conditions that affect the muscles, nerves, and bones that may be caused by work, sports or motor vehicle collision injuries, chronic conditions, or to recover after an operation (hip and knee surgery) or medical illness. Hours: Mon-Thurs 7:30am-7:00pm/ Fri: 7:30am-6:00pm/Sat: Call for appointment www.pickeringsportsmedicine.com

Regesh Family and Child Services Languages: Tel: 416-495-8832 149 Willowdale Ave., M2N 4Y5 Services are offered in Fax: 416-495-6936 Services: Individual and family counselling, English. child management, crisis intervention, mentor program, parenting courses, anger management, and reconnecting youth program. Hours: Mon-Fri 8:00am-5:00pm. www.regesh.com

Rosalie Hall Languages: Tel: 416-438-6880 3020 Lawrence Ave. E., M1P 2T7 Services are offered in Fax: 416-438-2457 Services: Community Resource Centre for English. single pre and post-natal women 13-21 years old and their children, onsite school program to grade 12, child development centre, and residence and community based services. Hours: Mon-Fri 8:30am-4:30pm. www.rosaliehall.com

38

4. Family and Child Services

Salvation Army Family Services Admin. Office Languages: Tel: 416-759-1721 2021 Lawrence Ave. E., Ste. 20, M1R 2Z2 Services are provided Fax: 416-759-2822 Services: Music, education, fellowship, in English. communication, food bank, family services, and childcare church. Hours: Mon 10:00am-11:30am & 1:00pm-2:00pm/Wed 10:00am-11:30am & 1:00pm-4:00pm/Thurs 10:30am-11:30am/ Fri 10:00am-11:00am. www.scarboroughcitadel.ca

Scarborough Centre for Healthy Communities Languages: Tel: 416-642-9445 629 Markham Rd., M1H 2A4 Services are offered in Fax: 416-284-1964 Services: Health and community centre that English, Hindi, offers clinical services, seniors program, Mandarin, and Tamil. community wellness support, playschool program, family resource centre, girls group, summer camp, and VOICES after-school program. Hours: Mon, Wed & Fri 9:00am-5:00pm/ Tues 9:00am-6:00pm/Thurs 8:00am-8:00pm/ Sat 9:00am-4:00pm. www.schcontario.ca

Scarborough Crossroads Family Resource Languages: Tel: 416-297-6937 Centre Inc. Services are provided Fax: 647-436-4694 2821 Birchmount Rd., Ste. 111, M1W 2C8 in English. Services: Parent child drop-in, after school program, youth drop-in, breakfast program, seniors, and coffee hour. Hours: Mon-Fri 9:00am-4:30pm. www.scarboroughcrossroads.org

39

4. Family and Child Services

Settlement Assistance and Family Support Languages: Tel: 416-431-4847 Services (SAFSS) Services are offered in Fax: 416-431-7283 1200 Markham Rd., Ste. 214, M1H 3C3 Bengali, Cantonese, Services: Information, referral and assistance, Dari, English, Farsi, immigration, employment, settlement, housing, French, Gujarati, and English classes. Hindi, Mandarin, Hours: Mon-Fri 9:00am-4:30pm. Punjabi, Spanish, www.safss.com Tamil, and Urdu.

Shoniker Youth and Family Mental Health Languages: Tel: 416-284-8131 Services – Centenary Site Services are provided Fax: 416-281-7465 2877A Ellesmere Rd., M1E 4C1 in English. Services: Mental health treatment for children Interpreters are up to the age of 18, living in Scarborough, available upon request Pickering, or Ajax communities. Referral for various other required. languages. Hours: 24/7. www.rougevalley.ca

S.R.T. MedStaff Languages: Tel: 416-968-0833 2 Bloor St W, 28th Flr., M4W 3E2 Services are mainly Services: Provides home care services, including offered in English. a full range of comprehensive and specialty Services are available nursing services, and personal support services in more than 40 to help with activities of daily living. different languages. Other services include: • Infant and child care including assistance for new mothers, mental health care, homemaking services including cleaning and meal preparation, rehabilitation • Post operation care, diabetes care, foot care, medication management etc. • Hours: 24/7 • Administration: 5:00am-12:00 midnight, after hours on call.

40

4. Family and Child Services

Thorncliffe Neighbourhood Office Languages: Tel: 416-421-3054 18 Thorncliffe Park Dr., M4H 1N7 Services are offered in Fax: 416-421-4269 Services: Settlement and employment services, Arabic, Bengali, early year’s programs for children, and Cantonese, English, programs for youth. Farsi, French, Hindi, Hours: Mon-Wed, Fri 9:00am-5:00pm/ Romanian, Russian, Thurs 9:00am-8:00pm/Sat 10:00am-4:00pm. Spanish, Tamil and www.thorncliffe.org Urdu.

Toronto Children’s Services Languages: Tel: 416-392-5437 Metro Hall, 55 John St., 10th Flr., M5V 3C6 Services are provided Fax: 416-397-0240 Services: Provides daycare subsidies to families. in English and various Assists in placing children in appropriate other languages. daycare centers or private homes. Hours: Mon-Fri 8:00am-4:30pm. www.toronto.ca/children

Toronto Public Health Languages: Tel: 416-338-7600 Call for nearest location. Interpretation Ext: 311 Services: Infant, child, youth, and family health available for all education via programs and services. languages. Hours: Mon-Fri 8:30am-4:30pm. www.toronto.ca/health

VHA Home Health Care Languages: Tel: 416-489-2500 30 Soudan Ave, Ste. 600, M4S 1V6 Services are offered in Services: Offers a wide range of service to English. support independence in-home nursing, attendant and palliative care, personal support services, homemaking, extreme cleaning, hoarding support services, family and child care, caregiver relief and emergency child care, infant and multiple birth support, foot care, occupational therapy, physiotherapy, dietitian, speech-language pathologist, social work services health and wellness programs. Hours: Mon-Fri 8:30am-4:30pm/ Customer Service Centre: Daily 6:30am-9:30pm.

41

4. Family and Child Services

YWCA Family Support Centre Languages: Tel: 416-961-8100 87 Elm St., M5G 0A8 Services are provided Fax: 416-266-4504 Services: Childcare services and teen mothers in English and French. program. Hours: Mon-Fri 9:00am-5:00pm. www.ywcatoronto.org

42

5. Food Banks

ACSA Food Bank (at Dorset Park Languages: Tel: 647-723-9238 Community Hub) English 1911 Kennedy Rd, Unit 105 (at Ellesmere Rd) Service: Hours: Wed 2:00pm-4:30pm/ Thurs 10:00am-3:30pm/ Fri 10:00am-3:30pm. Boundaries: M1T, M1S, M1W, M1V, M1P, M1R, M1H Appointments: Please call ahead on Tuesday between 9:00am-5:00pm to make an appointment. www.agincourtcommunityservices.com

ACSA - Scarborough South Languages: Tel: 416-267-0115 202 Markham Rd (north of Eglinton Ave) English Services: Food Bank. Hours: Tues 10:00am-2:00pm Boundaries: Open to everyone. Please call ahead. Messages will be returned.

Agincourt Pentecostal Church Languages: Tel: 416-291-9575 2885 Kennedy Rd (Kennedy and Finch) English Services: Food Bank. Hours: Tues 6:30pm-8:30pm/Thurs 6:30pm- 8:30pm (hot dinner Thursday only). Boundaries: Linked with ACSA.

ACSA – Sheppard and Kennedy Languages: Tel: 416-285-8070 4155 Sheppard Ave. E., Ste. 100, M1S 1T4 English Services: Emergency food bank. Hours: Mon-Thurs 9:00am-5:00pm/ Fri 9:00am-4:00pm.

43

5. Food Bank

Bluffs Food Bank Languages: Tel: 647-477-4149 Birchcliff Bluffs United Church English 33 East Rd (Warden Ave and Kingston Rd) Hours: Thurs 1:00pm–3:30pm, 6:00pm–7:00pm Boundaries: St. Clair Ave E. (north) to Lake Ontario (south), Victoria Park Ave. W. to Midland Ave. E. Email: [email protected]

Community Alliance Church Languages: Tel: 416-282-9786 1 McCowan Rd., M1M 3L7 Services are offered Tel: 416-754-1094 125 Silver Star Blvd, M1V 4V8 in English. Fax: 416- 754- 3781 Services: Food Bank. Hours: Every Month 1st & 3rd Sat 11:00am – 2:00pm. www.communityallaincechurch.ca

Food Pantry at Morningside Languages: Tel: 647-762-4670 90 Mornelle Court (Morningside & Ellesmere) English Hours: Sat 2:00pm- 4:00pm Boundaries: All of Scarborough

Fort York Food Bank Languages: Tel: 416-203-3011 797 Dundas St. W., M6J 1V2 Services are offered Fax: 416-203-3275 Services: Food Bank. in English. Hours: Sat 10:00am – 2:00pm www.fyfb.com

Meadowvale Church Food Bank Languages: Tel: 416-385-1140 1510 Warden Ave (Warden & Ellesmere) English Services: Food Bank. Hours: Mon 4:00pm-7:00pm/ Thurs 9:30am-12:30pm. Boundaries: Linked with ACSA.

44

5. Food Bank

Scarborough Centre for Healthy Languages: Tel: 416-847-4147 Communities Services are offered 4100 Lawrence Ave. E. (Galloway & in English. Lawrence) Services: Food Bank. Hours: Wed 12:30pm–3:30pm/ Thurs 2:30pm–4:30pm/Fri 10:30am–1:00pm Boundaries: All of Scarborough.

Second Chance Languages: Tel: 647-271-4891 2100 Ellesmere Rd, U#305, M1H 3B7 Services are mainly Fax: 437-800-9011 Services: Legal – Record Suspension, Bail offered in English. Program, Court Assistance, Affidavits, Interpreters are Commissioning of Oath, and Wills. available for Drug and Alcohol Rehab. Teen Pregnancy Tagalog, Spanish, Support. Victim of Abuse and Bullying French, Hindi, Support. Settlement, Food, and Clothing. Gujarati, Tamil Hours: Mon-Fri 9:00am-5:00pm. www.secondchanceinc.ca Email: [email protected]

Staff of Life Food Bank Languages: Tel: 416-286-3209 65 Grand Marshall Drive (Morningside Ave Services are offered and Sheppard Ave E) in English. Services: Food Bank Hours: Sun 2:00pm-4:00pm Boundaries: All of Scarborough.

St. Ninian’s Anglican Church Food Bank Languages: Tel: 416-438-3750 930 Bellamy Rd North (south of Ellesmere Rd) Services are offered Services: Food Bank in English. Hours: Tues 5:00pm–8:00pm/ Wed 9:00am-11:45am. Boundaries: All of Scarborough.

St. Stephens Presbyterian Church Languages: Tel: 416-431-0841 (closed program) English 3817 Lawrence Ave. E., M1G 2Z2 Services: Food Bank – closed program for 45

5. Food Bank

2801 and 3827 Lawrence Ave. E. only. Boundaries: 3801 & 3827 Lawrence Ave. E. only.

The Salvation Army - Cedarbrae Languages: Tel: 416-438-0991 2085 Ellesmere Rd. English Services: Food Bank. Accessible for everyone, by appointment. Hours: Mon/Thurs/Fri 9:30am – 2:15pm. www.scarboroughcitadel.ca

The STOP Community Food Centre Languages: Tel: 416-652-7867 1884 Davenport Rd., M6H 4E1 Services are offered Fax: 416-652-2294 Services: Food Bank, drop-in center, healthy in English. beginnings, community gardens, community cooking, urban agriculture, and family support. Hours: Mon-Fri 9:00am – 5:00pm. www.thestop.org

Victoria Park and Sheppard Food Bank Languages: Tel: 647-660-7444 2743 Victoria Park Ave (north of Sheppard Services are offered Ave E) in English. Services: Food Bank. Hours: Fri 4:00pm-6:00pm. Boundaries: All of Scarborough.

West Hill Community Food Bank Languages: Tel: 416-335-8829 4205 Lawrence Ave. E. (at Morningside Ave) Services are offered Services: Food Bank. in English. Hours: Thurs 2:00pm-5:00pm. Boundaries: All of Scarborough.

46

6. French Language Service Providers

AIDS and Sexual Health Info Line Languages: Tel: 416-392-2437 Services: Calling or eChat live with the Services are offered Toll free: counsellors. in French. 1-800-668-2437 Hours: Mon-Fri10:00am-10:30pm/ Sat & Sun 11:00am-3:00pm. www.toronto.ca

Collège Boréal Languages: Tel: 1-800-361-6673 1 Yonge St., Ste. 300, M5E 1E5 Services are offered Toll Free: Services: Post-Secondary Education in French. 1-800-361-6673 Hours: Mon-Fri: 8:30am-5:00pm. www.collegeboreal.ca [email protected]

East Metro Youth Services- Youth In Languages: Tel: 416-438-3697 Transition Services are offered Ext. 13368 1200 Markham Rd. in French. Services: Mental Health support for youth. Hours: Mon-Fri 9:00am-5:00pm. www.emys.on.ca

Entite 4 Languages: Tel: 905-726-8882 14845 Yonge Street, Ste. 310, L4G 6H8 Services are offered Toll-Free: 1-855-726-8882 • Services: Engaging the francophone in French. community in identifying their needs and priorities in the following areas: • Health services availability, identification and designation of health service providers for the provision of French language health services in their area; strategies to improve access to and integration of French language health services in the local health system; and planning and integration of health services in these areas. [email protected]

47

6. French Language Service Providers

Francophone Daycare Languages: Tel: 647-771-6915 1578 Kingston Rd., M1N 1S2 Services are offered Services: daycare for toddler preschool. in French. Hours: Mon-Fri 7:00am-6:00pm.

FrancoQueer Languages: Tel: 647-709-2600 465 Yonge St., M4Y 1X4 Services are offered Services: Services for LGBTQI immigrants and in French. refugees. Hours: 24/7 helpline. www.francoqueer.ca

KAY CRÉOLE D'ENTRAIDE ET DE Languages: Tel: 647-551-7007 SERVICE PROFESSIONNELS (KCP) Services are offered 235 Poplar Rd., M2N 6H8 in French. Services: Contributing to the social, cultural, artistic and economic integration of Creole Francophone immigrants. Hours: Mon-Fri by appointment only.

La Maison Languages: Tel: 647-777-6433 100 King St., W., U#5700, M5X 2A2 Services are offered Services: Shelter for francophone women and in French. their dependents victims of domestic violence. Hours: Mon-Fri 9:00am-4:30pm. www.lamaison-toronto.org

La Passerelle-I.D.É Languages: Tel: 416-934-0588 2 Carlton St., M5B 1J3 Services are offered Services: Settlement Services for Newcomers. in French. Hours: Mon-Fri 9:00am-5:00pm. www.passerelle-ide.com

48

6. French Language Service Providers

Le Centre Francophone de Toronto Languages: Tel: 416-922-2672 555, Richmond St. W., M5V 3B1 Services are offered Ext. 420 Services: Settlement Services for Newcomers. in French. Itinerant Services. Hours: Mon-Fri 9:00am-5:00pm. www. centrefranco.org

RDÉE Ontario Languages: Tel: 416- 596-0143 2 Carlton St U#1305, M5B 1J3 Services are offered Services: Employability and Immigration in French. Itinerant Services. Hours: Mon-Fri 9:00am-5:00pm. www.rdee-ont-employabilite-immigration.ca

School board Conseil Scolaire Catholique Languages: Tel: 416-397-6564 District Centre-Sud Francophone Catholique Services are offered School board. in French. 110 Drewry Ave., M2M 1C8 Services: settlement services for newcomer students and their families. Hours: Mon-Fri 8:30am-4:30pm. www.csdccs.edu.on.ca

School Board Conseil Scolaire Viamonde Languages: Tel: 416-614-0844 Francophone School Board. Services are offered 116 Cornelius Pkwy., M6L 2K5 in French. Services: settlement services for newcomer students and their families. Hours: Mon-Fri 9:00am-4:00pm. Csviamonde.ca

49

6. French Language Service Providers

TAIBU Community Health Centre Languages: Tel: 416-644-3539 27 Tapscott Rd., U#1, M1B 4Y7 Services are offered Ext. 295 Services: Community Health Centre. in French. Primary care services in French. TAIBU serves all residents of Malvern and the Black community across the GTA. Hours: Mon-Fri 9:00am-8:00pm. http://www.taibuchc.ca

50

7. Health Information Lines

AIDS and Sexual Health Information Hotline Languages: Tel: 416-392-2437 Services: HIV/AIDS, Crisis Intervention, STD’S, Services are offered in Tel: 416-340-8844 birth control options and pregnancy. Armenian, Bengali, Hours: Mon-Fri 10:00am-10:30pm/ Cantonese, Filipino, Sat-Sun 11:00am-3:00pm. French, Gujarati, www.toronto.ca/health Hakka, Hindi, Mandarin, Punjabi, Russian, Sinhalese, Spanish, Swahili, Tamil, Urdu, and Vietnamese.

Black Youth Helpline Languages: Tel: 416-285-9944 1183 Finch Ave. W., Ste. 504, M3J 2G2 Services are offered in Fax: 416-285-9944 Services: Parental support and stay-in-school English. program. Hours: 24/7. www.blackyouth.ca

Canadian Cancer Society (Scarborough office) Languages: Tel: 416-431-1800 55 St. Clair Ave. W., Ste. 500, M4V 2Y7 Services are offered Fax: 416-488-2872 Information Service mainly in English. Toll-Free: Services: Friendly visiting, peer support, Interpreters are 1-888-939-3333 homemaking support, self-help groups, available for more than transportation services, smoking cessation, 30 different languages. travel accommodation, and support groups. Medical information and patient related inquiries. Hours: Mon-Fri 8:30am-5:00pm. www.cancer.ca/ontario [email protected]

51

7. Health Information Lines

COTA- Comprehensive Rehabilitation and Languages: Tel: 416-785-9230 Mental Health Services Services are offered in Fax: 416-785-9358 550 Queen St. E., Ste. 201, M5A 1V2 English only. Toll-Free: Services: Mental health and community support 1-888-785-2779 services, court and justice related services, homelessness related services, community liaison worker program, and adult day services. Hours: Mon-Fri 8:30am-4:30pm. www.cotahealth.ca

DART Drug and Alcohol Registry of Languages: Toll-Free: Treatment Services are offered in 1-800-565-8603 Services: Information regarding agencies English. All languages Fax: 519-439-0455 providing treatment and services. will be accommodated. Hours: 24/7. www.drugandalcoholhelpline.ca

Health Canada Languages: Tel: 416-973-1600 2301 Midland Ave., M1P 4R7 Services are offered in Fax: 416-952-9840 Services: Receives complaints regarding English and French. product safety, prescription and over the counter drugs, marketed food, medical devices and referrals to other agencies. Hours: Mon-Fri 8:30am-4:30pm. www.hc-sc.gc.ca

Sexual Assault/Domestic Violence Care Centre Languages: Tel: 416-393-6040 Teen Sex Info Line Services are offered in Tel: 416-323-6489 76 Grenville St., Rm. 1305, M5S 1B2 English. Services: Sex and sexuality, health, relationship, and puberty. Hours: Mon-Fri 8:30am-4:30pm. www.spiderbytes.ca

52

7. Health Information Lines

Telehealth Ontario Languages: Toll-Free: Access to registered nurses. Interpreters are Services are offered in 1-866-797-0000 available upon request. English and French. Services: Illness or injury, chronic illness, nutrition and health, lifestyles, and teen health and lifestyles. Hours: 24/7. www.health.gov.on.ca

Central East Local Health Integration Network Languages: Tel: 416-750-2444 (LHIN) Services are offered in Tel: 416-701-4806 100 Consilium Pl., S#801, M1H3E3 English and Chinese. Chinese line Services: connect to home care community 1-800-263-3877 services, provide information and contact health care providers. Hours: Mon-Fri 9:00am-5:00pm. www.centraleasthealthline.ca

Toronto’s Gay and Lesbian Community Languages: Tel: 416-392-6874 519 Church St., M4Y 2C9 Services are offered in Fax: 416-392-0519 Services: Trans program, 519 anti-violence English. program, AIDS memorial, anti-poverty and homelessness, community group, queer immigrants, refugees and older LGBT. Hours: Mon-Fri 9:00am-10:00pm/ Sat-Sun 10:00am-5:00pm. www.the519.org or www.socialplanningtoronto.org

Toronto Distress Centre Languages: Tel: 416-408-4357 10 Trinity Sq., M5G 1B1 Services are offered in Tel: 416-598-0166 Services: Crisis intervention, suicide prevention 151 different program, traumatic loss support, and telephone languages. support. Hours: 24/7. www.torontodistresscentre.com [email protected]

53

7. Health Information Lines

Toronto Health Connections Languages: Tel: 416-340-8844 Kids Line: parenting, breastfeeding Services are offered in Tel: 416-338-7600 (0-5yrs) Armenian, Bengali, Tel: 416-392-2437 Health Connects Line (all ages) Cantonese, Filipino, AIDS Hotline French, Gujarati, Services: HIV/AIDS, crisis intervention, STDs, Hakka, Hindi, and birth control and pregnancy options. Mandarin, Punjabi, Hours: Mon-Fri 10:00am-10:30pm/ Russian, Sinhalese, Sat & Sun 11:00am-3:00pm. Spanish, Swahili, www.toronto.ca/health Tamil, Urdu, and Vietnamese.

54

8. Health Organizations

Acupuncture Foundation of Canada Languages: Tel: 416-752-3988 895 Don Mills Rd., Ste. 109, M3C 1W3 Services are offered in Fax: 416-752-4398 Services: Education programs in acupuncture, English only. and funding. Hours: Mon-Fri 9:00am-4:30pm. www.acupuncturecanada.org

Alliance for South Asians AIDS Prevention Languages: Tel: 416-599-2727 120 Carlton St., Ste. 315, M5B 2H5 Services are mainly Fax: 416-599-6011 Services: Services for anyone with/interested in offered in English. learning about AIDS. Hours: Mon-Fri 10:00am-6:00pm. www.asaap.ca [email protected]

Alzheimer Society of Toronto Languages: Tel: 416-322-6560 20 Eglinton Ave. W., Ste. 1600, M4R 1K8 Services are offered in Fax: 416-322-6656 Services: Workshop for families and friends, English only. public information session, fundraising events, educational training for health care workers, counselling, dementia resources, wandering/getting lost program, support groups for people with dementia, and social events. Hours: Mon-Fri 9:00am-5:00pm. www.alzheimertoronto.org [email protected]

Arthritis Society Languages: Tel: 416-979-7228 393 University Ave., Ste. 1700, M5G 1E6 Services are offered in Fax: 416-979-8366 Services: Arthritis rehabilitation and education English only. Toll-Free: program, chronic pain management workshops, 1-800-321-1433 and credit management workshops. Hours: Mon-Fri 9:00am-5:00pm. www.arthritis.ca

55

8. Health Organizations

Black Coalition for AIDS Prevention Languages: Tel: 416-977-9955 (Black CAP) Services are offered Fax: 416-977-7664 20 Victoria St., Ste. 424, M5C 2N8 mainly in English. Services: AIDS prevention, support to those at risk of HIV infections and LGBTQ+ settlement. Hours: Mon-Fri 9:00am-6:00pm. www.black-cap.com

Canadian Cancer Society (Scarborough office) Languages: Tel: 416-431-1800 55 St. Clair Ave. W., Ste. 500, M4V 2Y7 Services are offered Fax: 416-488-2872 Services: Friendly visiting, peer support, mainly in English. Toll-Free: homemaking support, self-help groups and Interpreters are 1-888-939-3333 transportation services. Medical information available for more than and patient related inquiries. 30 different languages. Hours: Mon-Fri 8:30am-5:00pm. www.cancer.ca [email protected]

Canadian Diabetes Association Languages: Tel: 416-363-3373 522 University Ave., Ste. 1400, M5G 2R5 Services are offered in Fax: 416-363-3393 Services: Advocacy, research, education and English and French. Toll-Free: health services. 1-800-226-8464 Hours: Mon-Fri 8:30am-4:30pm. www.diabetes.ca

Canadian Hearing Society (CHS) Languages: Tel: 416-928-2500 271 Spadina Rd., M5R 2V3 Services are offered in Tel: 416-928-2504 Services: Hearing Aid Program. The Canadian Chinese and English. Fax: 416-928-2523 Hearing Society offers 17 programs and services to meet the needs of people who are culturally deaf, oral deaf, deafened, or hard of hearing. Hours: Mon-Fri 9:00am-5:00pm. www.chs.ca

56

8. Health Organizations

Canadian National Institute for the Blind Languages: Tel: 416-486-2500 (CNIB) – Vision Loss Rehab Services are offered in Fax: 416-486-2500 1929 Bayview Ave., M4G 3E8 English, French and in Toll-Free: Services: Low vision assessment, independent 20 other languages. 1-800-563-2642 living orientation and mobility. Hours: Mon-Fri 8:30am-4:30pm. www.cnib.ca

Childhood Cancer Foundation/ Candle Languages: Tel: 416-489-6440 Lighters Canada Services are offered in Fax: 416-489-9812 21 St. Clair Ave. E., Ste. 801, M4T 1L9 English and Toll-Free: Services: Children and families of children with Romanian. 1-800-363-1062 cancer, youth, and survivors. Hours: Mon-Fri 9:30am-4:30pm. www.candlelighters.ca

Community Occupational Therapist Languages: Tel: 416-785-9230 Association (COTA) Services are offered in Fax: 416-785-9358 550 Queen St. E., Ste. 201, M5A 1V2 English only. Toll-Free: Services: Mental health and community support 1-888-785-2779 services. Hours: Mon-Fri 8:00am-5:00pm. www.cotahealth.ca

Heart and Stroke Foundation of Toronto Languages: Tel: 416-489-7111 Toronto Office Services are offered in Fax: 416-489-6885 2300 Yonge St., Ste. 1300, English and French. PO Box 2414, M4P 1E4 Services: Health information, risk assessment, volunteers program, and education sessions. Hours: Mon-Fri 8:30am-5:00pm. www.heartandstroke.ca

57

8. Health Organizations

Kidney Foundation of Canada Languages: Tel: 905-278-3003 Central Ontario Branch Services are offered in Fax: 905-271-4990 1599 Hurontario St., Ste. 201, L5G 4S1 Chinese, English, Toll-Free: Services: Information and referral, publications, French, Italian, 1-800-387-4474 and financial assistance. Portuguese and Hours: Mon-Fri 9:00am-5:00pm. Punjabi. www.kidney.on.ca

Med Visit Languages: Tel: 416-631-3000 Services: Doctor visits for patients of all ages Services are offered in with non-emergency medical problem. English. Hours: Mon-Sun 8:00am-11:00pm including holidays. www.medvisit.ca

Multiple Sclerosis Society (Toronto Office) Languages: Tel: 416-922-6065 250 Dundas St., W., Ste. 500, M5T 2ZT Services are offered in Fax: 416-922-7538 Services: Information and referrals, support and English. Toll-Free: self-help groups, financial assistance, and 1-800-268-7582 education advocacy. Hours: Mon-Fri 9:00am-5:00pm. www.mssociety.ca

Ontario Breast Screening Program Languages: Tel: 416-480-5331 2075 Bayview Ave., M4N 3M5 Services are offered in Fax: 416-298-7470 Services: Breast screening and mammograms English and French. for women 50+. Interpreters are No referral is necessary. available for other Hours: Mon-Fri- 8:00am-4:00pm. languages upon www.cancer.ca request.

Ontario Chiropractic Association Languages: Tel: 416-860-0070 20 Victoria St., Ste. 200, M5C 2N Services are offered in Fax: 416-860-0857 Services: Chiropractic support. English only. Hours: Mon-Fri 9:00am-5:00pm. www.chiropratic.on.ca

58

8. Health Organizations

Ontario Health Insurance Plan (O.H.I.P.) Languages: Tel: 416-314-7444 Ministry of Health Info Line – Service Ontario Services are offered in Toll-Free: Scarborough office: English and French. 1-800-267-8097 2063 Lawrence Ave. E., M1R 2Z4 Services: OHIP# walk-in service, 4-6 week waiting period for card renewal. New OHIP cards waiting period is three months. Hours: Mon-Thurs 8:00am-7:00pm/ Fri 8:00am-6:30pm. www.health.gov.on.ca

Ontario Lung Association-Toronto Area Languages: Tel: 416-864-9911 18 Wynford Dr., Ste. 401, M3C 0K8 Services are offered in Fax: 416-864-9916 Services: Information on various lung diseases English and French. Toll-Free: and disorders, education, speakers and support 1-888-344-5864 for research and asthma. Hours: Mon-Fri 8:30am-4:30pm. www.on.lung.ca

Ontario Physiotherapy Association Languages: Tel: 416-322-6866 55 Eglinton Ave. E., Ste. 210, M4P 1G8 Services are offered in Fax: 416-322-6705 Services: Professional development and career English and French. Toll-Free: support services. 1-800-672-9668 Hours: Mon-Thurs 8:30am-5:00pm/ Fri 8:00am-4:00pm. www.opa.on.ca

Scarborough Centre for Healthy Communities Languages: Tel: 416-642-9445 629 Markham Rd., M1H 2A4 Services are offered in Fax: 416-284-1964 Services: Community Health Centre. English, Hindi, Community health promotion, food and Mandarin, and Tamil. nutrition program, caregiver support, bereavement group, home help, homemaking, childcare registry, food and clothing bank, and community health programs. Hours: Mon, Wed & Fri 9:00am-5:00pm/ Tues 9:00am-6:00pm/Thurs 8:00am -8:00pm/ Sat 9:00am-4:00pm. www.schcontario.ca

59

8. Health Organizations

Schizophrenia Society of Ontario Languages: Tel: 416-449-6830 130 Spadina Ave., Ste. 302, M5V 2L4 Services are offered in Fax: 416-449-8434 Services: Justice and mental health, family English only. Toll-Free: support, youth program strengthening families, 1-800-449-6367 scholarship programs, counselling, and conflict support. Hours: Mon-Fri 9:00am-5:00pm. www.schizophrenia.on.ca

St. John’s Ambulance Languages: Tel: 416-967-4244 365 Bloor St. E., Ste. 900, M4W 3L4 Services are offered in Fax: 416-967-4893 Services: First aid, babysitting courses, English only. community services, certificate program, First Aid training, and ambulance therapy dogs. Hours: Mon-Fri 9:00am-5:00pm/ Sat 9:00am-12:30pm. www.sja.ca

Telehealth Languages: Toll-Free: Services: A free, confidential telephone service Services are offered in 1-866-797-0000 on health advice on general health from a English and French. Registered Nurse. Hours: 24/7.

The Ontario AIDS and Sexual Health Languages: Tel: 416-392-2437 Information Line (A program of Toronto Public Services are provided Fax: 416-392-0716 Health). mainly in English. Services: Sexual Health Information and Aids Interpreters are Prevention. available for various Hours: Mon-Fri 10:00am-10:30pm/ languages upon Sat-Sun 11:00 am-3:00pm. request. www.toronto.ca/health

60

8. Health Organizations

Tri-Hospital Diabetes Education Centre Languages: Tel: 416-323-6170 (TRIDEC) – Women’s College Hospital Services are offered in Fax: 416-323-6534 76 Grenville St., 3rd Flr., M5S 1B1 English only. Services: Group and individual for persons 15+ years with diabetes. Pregnancy and pre- pregnancy physician’s referral is required. Hours: Mon-Fri 8:00am-4:00pm. www.womenshealthmatters.ca

Wellspring Cancer Support Services Languages: Tel: 416-961-1928 4 Charles St. E., Ste. 400, M4Y 1T1 Services are offered in Tel: 416-480-4440 105 Wellness Way, M4N 3M5 English. Fax: 416 961-3721 Wellspring-Sunnybrook Location Fax: 416-480-4496 Services: Support centres for cancer patients and their families. Hours: Mon-Fri 9:00am-5:00pm. www.wellspring.ca

61

9. Interpretation Services

All Languages Limited Languages: Tel: 416-975-5000 421 Bloor St. E. U#306, M4W 3T1 Interpreters are Services: Offer professional and high quality available in more than service in person and via telephone. 200 languages. Hours: Mon-Fri 8:30 am-5:30pm. 24/7 by web portal. www.alllanguages.com

Access Alliance Interpretation Services Languages: Tel: 416-693-8677 3079 Danforth Ave., M1L 1A8 Interpreters are Tel: 416-760-8677 761 Jane St., Ste. 200B, M6N 4B4 available for more Tel: 416-324-8677 340 College St., Ste. 500, M5T 3A9 than 100 languages. Fax: 416-693-1330 Services: Provide interpretation for primary health care services, community health programs. Hours: Mon-Fri 9:00am-5:00pm. www.accessalliance.ca

Canadian Hearing Society Languages: Tel: 416-964-9595 271 Spadina Rd., M5R 2V3 Services are offered in Fax: 416-928-2525 Services: Audiology and Speech Language English. Pathology Services, American Sign Languages (ASL) classes. Hours: Mon-Fri 9:00am-5:00pm. www.chs.ca

Centre Francophone de Toronto Languages: Tel: 416-922-2672 55 Richmond St. W., M5V 3B1 Services are offered Fax: 416-922-6624 Services: Offers interpretation for French- mainly in English. speaking people living, working, studying or Interpreters are visiting in Toronto for medical clinic, mental available for various health services, and medical, legal, and other languages. employment services. Hours: Mon-Fri 9:00am-5:00pm.

62

9. Interpretation Services

Multilingual Community Interpreter Services Languages: Tel: 416-426-7051 (MCIS) Interpretation services Fax: 416-426-7118 789 Don Mills Rd., Ste. 1010, M3C 1T5 are offered in 157 Toll-Free: Services: Interpretation, translation and different languages. 1-888-236-8311 training for new interpreters. Hours: Mon-Fri 8:00am-6:00pm. www.mcis.on.ca

Ontario Interpreting Services (OIS) Languages: Tel: 416-928-2504 271 Spadina Rd., M5R 2V3 Services are offered Services: Sign Language Interpretation mainly in English. Services (ASL) for medical, legal, business, employment, social and government services. Please note: There is a fee for service. Hours: Mon-Fri 9:00am-5:00pm. www.candianhearingsociety.com

RivInt Interpretation Services Languages: Tel: 416-663-0606 2350 Finch Ave. W., U#D., M3J 3K6 Services are offered in Fax: 416-663-1232 Services: Interpretation services available in English, Hindi, Hotline: 113 different languages. Gujarati, Punjabi, 416-462-3718 Hours: Mon-Fri 9:30am-5:00pm/ Russian and Urdu. Hotline 24/7. www.rivint.ca

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10. Legal Clinics

Aboriginal Legal Services of Toronto Languages: Tel: 416-408-4041 415 Yonge St., Ste. 803, M5B 2E7 Services are mainly Fax: 416-408-4268 Services: Legal Clinic for Aboriginal people offered in English. (status/non-status). Hours: Mon, Tues, Wed, Fri 9:00am-4:45pm. Thurs 1:00pm-4:45pm. www.aboriginallegal.ca

Advocacy Centre for the Elderly Languages: Tel: 416-598-2656 2 Carlton St., Ste. 701, M5B 1J3 Services are offered in Fax: 416-598-7924 Services: Community legal clinic representing English, Lithuanian, cases of particular importance to seniors, such as and other languages long term care, hospital discharge issues, elder available by abuse, government pensions, income appointment. maintenance, retirement home tenancies, mental health and mental capacity issues. Also aids in assistance in dealing with government bureaucracies. Hours: Mon-Fri 9:00am-5:00pm. www.advocacycentreelderly.org

Agincourt Community Services Association Languages: Tel: 416-321-6912 4155 Sheppard Ave. E., Ste. 100, M1S 1T4 Services are offered in Fax: 416-321-6922 Services: legal clinic, parent and child groups, Arabic, Cantonese, income tax clinics English, Mandarin, Hours: Mon-Thurs 9:00am-5:00pm/ Punjabi, and Tamil. Fri 9:00am-4:00pm. www.agincourtcommunityservices.com

Anglican United Refugee Alliance (AURA) Languages: Tel: 416-588-1612 2723 St. Clair Ave., E., M4B 1M8 Services are offered in Fax: 416-588-1702 Services: Privately sponsor refugees. English and Russian. Hours: Mon-Fri 9:00am-5:00pm. www.auraforrefugees.org

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10. Legal Clinics

Barbra Schlifer Commemorative Clinic Languages: Tel: 416-323-9149 489 College St., Ste. 503, M6G 1A5 Services are mainly Fax: 416-323-9107 Services: Counselling, legal, interpretation, offered in English. information, advocacy, and referral services for Interpreters available women who are survivors of violence. for various languages Hours: Mon-Fri 9:00am-5:00pm. if required. www.schliferclinic.com [email protected]

Community and Legal Aid Services Languages: Tel: 416-736-5029 Program Services are offered in Fax: 416-736-5564 4700 Keele St., U#118, M3J 1P3 English. Services: Legal Aid Services. Hours: Mon, Tues & Thurs 9:30am-5:30pm/ Wed 9:30am-12:30pm/Fri 9:30am-12:30pm. www.yorku.ca/osgoode/clasp

Dixon Hall Languages: Tel: 416-863-0499 58 Sumach St., M5A 3J7 Services are offered Fax: 416-863-9981 Services: Legal services. mainly in English and Hours: Mon-Thurs 8:00am-8:00pm/ Mandarin. Fri 8:30am-4:00pm. www.dixonhall.org [email protected]

Downsview Community Legal Service Languages: Tel: 416-635-8388 540 Finch Ave., W., M2R 1N7 Services are offered in Fax: 416-635-6471 Services: Legal Services. English. Hours: Mon, Tues, Thurs & Fri 8:30am 4:30pm/Wed 8:30am-1:00pm. Closed daily from 1:00pm-2:00pm. www.downsviewcommunitylegalservices.com

Downtown Legal Services Languages: Tel: 416-978-6447 655 Spadina Ave., M5S 2H9 Services are offered in Tel: 416-934-4535 Services: Legal Services. English. Fax: 416-934-4536 Hours: Mon-Fri 9:00am-5:00pm. www.dls.utoronto.ca

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10. Legal Clinics

East Scarborough Storefront Languages: Tel: 416-208-9889 4040 Lawrence Ave. E., M1E 2R2 Services are offered in Fax: 416-208-9239 Services: legal issues, settlement services, paid English. employment, and contract opportunities. Hours: Mon-Fri 9:00am-5:00pm. www.thestorefront.org

East Toronto Community Legal Services Languages: Tel: 416-461-8102 1320 Gerrard St. E., M4L 3X1 Services are offered in Fax: 416-461-7497 Services: Legal Clinic. Chinese and English. Hours: Mon 9:30am-12:30pm/1:30pm-4:30pm/ Tues-Fri 9:30am-12:30pm & 1:00pm-5:00pm. www.etcls.ca

FCJ Refugee Centre Languages: Tel: 416-469-9754 208 Oakwood Ave., M6E 2V4 Services are offered in Fax: 416-469-2670 Services: Workshops on immigration/refugee English. process, legal information/assistance, and referrals to all uprooted people. Hours: Mon-Fri 9:30am-5:00pm. www.fcjrefugeecentre.org

Flemingdon Community Legal Services Languages: Tel: 416-441-1764 1 Leaside Park Dr., U#1, M4H 1R1 Services are mainly Fax: 416-441-0269 Services: Summary intake, legal representation, offered in English. community development, law reform, and Language Line public legal education. Services is utilized for Hours: Mon-Fri 9:30am-5:00pm. other languages. www.flemingdonlegal.org

Justice for Children and Youth Languages: Tel: 416-920-1633 55 University Ave., M5J 2H7 Services are offered in Fax: 416-920-5855 Services: Legal Aid Clinic. English and French. Hours: Mon-Thurs 9:00am-5:00pm/ Fri 9:00am-12:00pm. www.jfcy.org

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10. Legal Clinics

Kensington Bellwoods Comm. Legal Services Languages: Tel: 416-924-4244 489 College St., Ste. 205, M6G 1A5 Services are mainly Fax: 416-928-5904 Services: Legal clinic, advice and representation, offered in English. public legal education, law reform, and community development. Hours: Mon-Wed 9:00am-12:00pm & 1:00pm 5:00pm/Thurs 9:00am-1:00pm/ Fri 9:00am 12:00pm & 1:00pm-5:00pm. www.kbcls.org

Legal Aid Ontario - Scarborough Office Languages: Tel: 416-979-1446 1921 Eglinton Ave. E., U#1A, M1L 2L6. Services are offered in Fax: 416-979-8669 Services: Legal services for low-income English. Toll-Free: individuals. 1-800-668-8258 Hours: 24/7. www.legalaid.on.ca

Legal Aid Ontario Atrium on Bay Languages: Tel: 416-979-1446 40 Dundas St. W., Ste. 200, M5G 2H1 Services are offered in Fax: 416-979-8669 Services: Connect people to lawyers or legal English. workers in community centres. Filling out applications, and answers to questions about immigration status. Hours: 24/7. www.legalaid.on.ca

Metro Toronto Chinese and Southeast Asian Languages: Tel: 416-971-9674 Legal Clinic Services are offered in Fax: 416-971-6780 180 Dundas St. W., Ste. 1701, M5G 1Z8 Chinese, English, and Services: Legal Clinic. Vietnamese. Hours: Mon, Thurs & Fri 9:00am-5:00pm/ Tues 12:00pm-7:00pm/Wed 1:00pm-5:00pm. www.mtcsalc.org/en

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10. Legal Clinics

Parkdale Community Legal Services Languages: Tel: 416-531-2411 1266 Queen St. W. M6K 1L3 Services are offered in Fax: 416-531-0885 Services: Community Legal Clinic. Answers to English. questions about legal issues, tenant and landlord issues. Assistance with filling out forms. Hours: Mon 2:00pm-6:00pm/ Wed 2:00pm-5:00pm/Thurs 9:00am-7:00pm/ Fri 9:00am-5:00pm. www.parkdalelegal.org

Scarborough Community Legal Services Languages: Tel: 416-438-7182 Cedar Heights Plaza Services are provided Fax: 416-438-9161 695 Markham Rd., Ste. 9, M1H 2A5 in Amharic, English, Services: Legal services are for residents who and French. meet financial eligibility guidelines. Interpretation may be Hours: Mon-Fri 9:00am-5:00pm. arranged for other www.scarboroughcommunitylegal.ca languages.

South Asian Legal Clinic of Ontario Languages: Tel: 416-487-6371 45 Sheppard Ave. E., Ste. 106A, M2N 5W9 Services are offered in Fax: 416-487-6456 Services: Legal Clinic. English, Hindi, Tamil, Hours: Mon, Tues, Thurs & Fri 9:30am-12:30pm/ and Urdu. 1:00pm-5:00pm/Wed 9:30am-12:30pm. www.salc.on.ca

Toronto Public Library–Bendale Branch Languages: Tel: 416-396-8910 Advice Lawyer Services are offered in Fax: 416-396-3608 1515 Danforth Rd., M1J 1H5 English. Services: Legal Aid Clinic. Hours: Wed 6:00pm-8:00pm, by appointment. www.torontopubliclibrary.ca

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10. Legal Clinics

Second Chance Languages: Tel: 647-271-4891 2100 Ellesmere Rd., U#305, Toronto, M1H 3B7 Services are mainly Fax: 437-800-9011 Services: Legal – Record Suspension, Bail offered in English. Program, Court Assistance, Affidavits, Interpreters are Commissioning of Oath, Wills, Drug and available for, French, Alcohol Rehab. Gujarati, Hindi, and Teen Pregnancy Support. Victim of Abuse and Spanish, Tagalog Bullying Support. Settlement, food and clothing. Tamil. Hours: Mon-Fri 9:00am-5:00pm. www.secondchanceinc.ca

Warden Woods Community Centre Languages: Tel: 416-694-1138 74 Firvalley Crt., M1L 1N9 Services are offered in Fax: 416-694-1161 Services: Legal advice and programs, recreation, Arabic, Bengali, meals on wheels, transportation services, Cantonese, English, conflict resolution, LIP (LIP program), Mandarin, Tamil, Microloan programs, early childhood and Tagalog, and Somali. family program, youth court, and school advocacy. Hours: Mon-Fri 9:00am-5:00pm. www.wardenwoods.com

West Scarborough Community Legal Services Languages: Tel: 416-285-4460 2425 Eglinton Ave. E., Ste. 20,1 M1K 5G8 Services are offered in Fax: 416-285-1070 Services: Legal Clinic. English, French, Hindi, Hours: Mon, Tues, Thurs & Fri 9:00am-12:30pm Punjabi, Sinhala, Tamil & 1:00pm-4:30pm/Wed 9:00am-12:00pm. and Urdu. www.westscarboroughlegal.ca Interpreters are available by appointment for other languages.

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11. Mental Health and Addictions Services

416 Community Support for Women Languages: Tel: 416-928-3334 416 Dundas St. E., M5A 2A8 Services are offered Fax: 416-928-2044 Services: The agency offers daytime programming in English and and support for anyone who identifies as a woman Spanish. (age 16+) with mental health and/or substance use issues. Client-centred daily drop-in meals and programming, mental health and addiction case management, and a health and wellness program. Hours: Mon-Fri 8:00am-4:00pm/ Sat-Sun 8:30 – 2:00pm. www.416communitysupportforwomen.com

ADHD Toronto Languages: Tel: N/A 6 St. Joseph St. M4Y 1J7 Services are offered Services: Addictions (including Drugs, Alcohol and in English. Gambling), Attention Deficit Disorders (ADD/ADHD), anger behaviour and conduct problems, depression, self-help, mutual aid and support groups, social skills and life skills, post- traumatic stress disorder (PTSD), trauma and abuse, anxiety stress, hide mood disorders, group therapy, mental health treatment and support, mental health in general, conduct disorder, social anxiety disorder, oppositional behaviours including oppositional defiant disorder (ODD). https://adhdtoronto.com

Addiction Rehab Toronto Languages: Tel: 4 Warrendale Ct., M9V 1P9 Services are offered 1-855-787-2424 Services: Offer programs of 30, 60 or 90 days, for in English, French those suffering from drug addiction and alcoholism. and Hebrew. Individualized substance abuse treatment programs are designed to promote and facilitate long-term recovery. Ages served: 18 - 70 years. Serve: Toronto area Fee: Yes [email protected]

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11. Mental Health and Addictions Services

Aisling Discoveries Child and Family Centre Languages: Tel: 416-321-5464 325 Milner Ave., Ste. 110, M1B 5N1 Services are offered Fax: 416-321-1510 Services: Provides services to children up to the age in Cantonese, of 12 developing social, emotional or behavioral English, French, problems, including children with autism spectrum Greek, and disorder. Mandarin. Hours: Mon-Thurs 8:30am-7:30pm/ Fri 8:30am-4:00pm. www.aislingdiscoveries.on.ca

Alternatives: East York Mental Counselling Languages: Tel: 416-285-7996 Health Services Services are offered Fax: 416-285-5733 1245 Danforth Ave., M4J 1M8 in Cantonese, Services: Provide one-on-one client counselling, English, Tamil, and case management, recovery model and community Malayalam. supports to individuals who have significant mental health challenges. Hours: Mon-Fri 9:00am-5:00pm. www.alternativestoronto.org

Barbra Schlifer Commemorative Clinic Languages: Tel: 416-323-9149 489 College St., Ste. 503, M6G 1A5 Services are mainly Fax: 416-323-9107 Services: Counselling, legal, interpretation services, offered in English. information, advocacy, and referral services for Interpreters are women who are survivors of violence. available for more Hours: Mon-Fri 9:00am-5:00pm. than 200 languages, www.schliferclinic.com if required. [email protected]

Bellwood Health Services Languages: Tel: 416-495-0926 175 Brentcliffe Rd. M4G 0C5 English Toll Free: Services: Treatment for drug and alcohol 1-866-349-3869 addictions, eating disorders, and compulsive or 24/7 problematic behavior. All ages. Hours: Mon-Fri 8:00am-11:00pm/ Sat and Sun 9:00am-7:00pm. www.bellwood.ca/

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11. Mental Health and Addictions Services

Breakaway Languages: Tel: 416-537-9346 21 Strickland Ave., M6K 3E6 English Services: Addictions treatment and harm reduction. Ages: 13 - 25. Hours: Mon-Thurs 9:00am-5:00pm/ Fri 9:00am-1:00pm www.breakawayaddictions.ca

Canadian Mental Health Association-Scarborough Languages: Tel: 416-289-6285 Branch Services are offered Fax: 416-289-6843 1200 Markham Rd., Ste. 500, M1H 3C3 in Dari, English, Services: Open to persons 16 - 65 years with serious Pashto, Somali and mental health illnesses, newcomer women’s Tamil. wellness program, transitional youth program, support services, public workshops, and health initiatives. Hours: Mon-Fri 8:30am-4:30pm. www.toronto.cmha.ca

Canadian Mental Health Association-Toronto Languages: Tel: 416-977-5580 Branch Services are offered Fax: 416-977-2813 180 Dundas St. W., Ste. 2301, M5G 1Z8 in English and Toll-Free: Services: Case management services, support French. Interpreters 1-800-875-6213 services, primary care health/chronic disease are available for 140 management initiative, housing, mental health and different languages. justice initiatives and Syrian youth mentorship program. Information and referral to addiction services. Hours: Mon-Fri 8:30am-5:00pm. www.ontario.cmha.ca

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11. Mental Health and Addictions Services

Catholic Family Services of Toronto Languages: Tel: 416-921-1163 1155 Yonge St., Ste. 101, M4T 1W2 Services are mainly Fax: 416-921-1579 Services: Mental health, women abuse counselling, offered in English. wellness groups, and marriage preparation programs. Hours: Mon, Wed & Fri 9:00am-5:00pm. Tues & Thurs 9:00am-9:00pm. www.cfstoronto.com

Central Toronto Youth Services (CTYS) Languages: Tel: 416-924-2100 Mental Health Services - New Outlook Services are mainly Fax: 416-924-2930 65 Wellesley St. E., Ste. 300, M4Y 1G7 offered in English. Services: Community research and development, Interpreters are youth justice services, community counselling, New available for various Outlook program, and LGBT programs. other languages. Ages: 13 - 24. Hours: Mon-Fri 9:00am-5:00pm. www.ctys.org

Centre for Addiction and Mental Health (CAMH) Languages: Tel: 416-595-6111 - 250 College St., M5T 1R8 Services are offered Toll-Free: College St. Site (including CAMH's Emergency in English and 1-800-463-6273 Department). French. Services: Offer services for people affected by drug or alcohol problems, gambling, smoking or other addictions, including those who have a concurrent mental health problem. CAMH provides a wide range of specialized services, including withdrawal management, residential treatment, outpatient services, counseling sessions for clients and for family members. Hours: Mon-Fri 8:00am-5:00pm. Emergency: 24/7. www.camh.ca

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11. Mental Health and Addictions Services

Community Outreach Programs in Addictions Languages: Tel: 416-248-2050 1281 St. Clair Ave. W., M6E 1B8 English Services: Support for adults 55+ struggling with addiction and mental illness, aging and marginalization. Help manage their day-to-day responsibilities and stay in their homes. Support groups and assistance for family, partners, and friends. www.reconnect.on.ca

Connex Ontario - (MHSIO) Languages: Tel: 1-866-531-2600 Addiction, Mental Health, and problem gambling Services are offered treatment services in English. Services: 24-hour helpline for information and Interpreters are referral services. Free and confidential health available in more services information for people experiencing 200 languages, if problems with alcohol and drugs, mental illness required. and/or gambling. Hours: 24/7, 365 days/year. www.mhsio.on.ca

East Metro Youth Services Languages: Tel: 416-438-3697 1200 Markham Rd., Ste. 200, M1H 3C3 Chinese, Dari, Fax: 416-438-7424 Services: Education on mental health issues, free English, Pashto, walk-in clinic for mental health counselling, and Tamil and Urdu. transitional support. Free phone referral service to help connect youth up to 18 years old and their families to mental health and addiction service. Hours: 9:00am-5:00pm. Walk-in Counselling Hours: Mon-Thurs 2:00am-8:00pm/ Fri: 10:00am-5:00pm/Sat: 10:00am-2:00pm. www.emys.on.ca www.whatsupwalkin.ca

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11. Mental Health and Addictions Services

East York Mental Health Counselling Services Languages: Tel: 416-285-7996 1245 Danforth Ave., M4J 1M8 Services are offered Fax: 416-285-5733 Services: Provide one-to-one client counselling, case in Cantonese, management and community supports to English, Tamil, and individuals who have significant mental Malayalam. health challenges. Linkages to other services, information and referral. LGBTQ resources, peer support, and recovery model. Hours: Mon-Fri 9:00am-5:00pm. www.alternativestoronto.org

East Metro Youth Services (EMYS) Languages: Tel: 416-438-3697 1200 Markham Rd., Ste. 200 English, Mandarin, Fax: 416-438-7424 Services: Prevention, assessment and diagnostic, Cantonese, Tamil day treatment, counselling, transitional support, and residential services. Provides service to youth up to 18 years old. Hours: Mon-Fri 9:00am-5:00pm. www.emys.on.ca

Family Association for Mental Health Everywhere Languages: Tel: 416-913-2144 (FAME) English, Mandarin, 1911 Kennedy Rd. #105, M1P 2L9 Cantonese, and Services: The Family Association for Mental Health Tamil. Everywhere (FAME) offers support to families where any mental illness is an issue by providing education, resources and coping strategies. Hours: Mon-Fri 9:00am-5:00pm. www.fameforfamilies.com/

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11. Mental Health and Addictions Services

Fred Victor Centre Languages: Tel: 416-364-8228 145 Queen St. E., M5C 1S1 Services are mainly Fax: 416-369-1405 Services: Offer services for the homeless, and low offered in English. income families. Mental health justice, employment and training, women’s day program, health services, and partnership programs. The agency also offers a drop-in centre, an ID clinic, and a clothing room. Hours: Mon-Fri 10:00am-5:30pm. www.fredvictor.org

Gerstein Crisis Centre Languages: Crisis Line: 100 Charles St. E., M4Y 1V3 Services are 416-929-5200 Services: 24-hour community based mental health provided mainly in crisis service offering crisis intervention and mental English. health services. Substance use/addition crisis team. Interpretation Hours: 24/7 crisis intervention line via phone. service is available www.gersteincentre.org in more than 200 languages, if required. Griffin Centre Mental Health Services Languages: Tel: 416-222-1153 1126 Finch Ave. W. U#16 English, Mandarin, Fax: 416-222-1321 Toronto, Ontario, M3J 3J6 and Spanish. Services: Addiction treatment, mental health support, and counselling for all ages. Hours: Mon-Thurs 8:00am-8:00pm/ Fri 8:00am-5:00pm. www.griffincentre.org

Habitat Services Languages: Tel: 416-537-2721 2238 Dundas St. W., Ste. 301, M6R 3A9 Services are offered Fax: 416-537-2894 Services: Strives to improve the quality of housing in English only. for tenants who are marginalized by poverty and their mental health status. Hours: Mon-Fri 8:30am-4:30pm. www.habitatservices.org

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11. Mental Health and Addictions Services

Hong Fook Mental Health Association Languages: Tel: 416-493-4242 (Scarborough Head Office) Services are offered Ext. 0 3320 Midland Ave., Ste. 201, M1V 5E6 in Cambodian, Fax: 416-493-2214 Services: Integrated primary care and mental health Cantonese, Korean, services. Clinical service – intake, case management, Mandarin, and housing support, group psychotherapy, and Vietnamese. partnership with Asian community psychiatric clinic. Integrated recovery program, family support program, prevention and promotion program, youth and family program, training program – journey to promote mental health training for staff serving immigrants and refugees. Hours: Mon-Fri 9:00am-5:00pm. www.hongfook.ca

Jean Tweed Centre Languages: Tel: 416-255-7359 215 Evans Ave., M8Z 1J5 English Services: Women’s only organization to treat addiction and provide mental health services. Trauma counselling is also available. Program Schedule listed online. Hours: Information sessions held bi-weekly on Wednesdays at 6:00pm. www.jeantweed.com

Ontario Addiction Treatment Centre Languages: Tel: 416-637-1061 2085 Lawrence Ave. E., U#7 & 8, M1R 2Z4 English Services: Treatment for opioid agonist therapy. Hours: Mon-Fri 8:30am-1:00pm/ Sat: 9:00am-12:00pm. http://www.oatc.ca/

Leaside Therapy Centre Languages: Tel: 416-481-2600 1395 Bayview Ave., M4G 3A6 Services are offered Services: Offer counseling and psychotherapy in English. services to individuals and families. Hours: Mon-Fri 9:00am-5:00pm. www.psychotherapyinstitute.com [email protected]

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11. Mental Health and Addictions Services

Pathways Neilson Housing Languages: Tel: 416-208-0131 25 Neilson Rd., M1E 5E1 English, and Tamil. Services: Outpatient mental health activities. Hours: Mon-Fri 8:00 – 3:45pm.

Progress Place Mental Health Services Languages: Tel: 416-323-0223 576 Church St., M4Y 2E3 Services are offered Fax: 416-323-9843 Services: Employment, supported education, in English and housing, social recreation and community French, if required. programs, seniors’ program, community hub, addition (double recovery group sessions) once/week. Hours: Mon-Fri 8:00am-8:00pm/ Sat, Sun and Holidays: 11:00am-8:00pm. www.progressplace.org

Second Chance Languages: Tel: 647-271-4891 2100 Ellesmere Rd, U#305, M1H 3B7 Services are mainly Fax: 437-800-9011 Services: Legal – Record Suspension, Bail Program, offered in English. Court Assistance, Affidavits, Commissioning of Interpreters are Oath, and Wills. available for Drug and Alcohol Rehab. Teen Pregnancy Support. Tagalog, Spanish, Victim of Abuse and Bullying Support. Settlement, French, Hindi, Food, and Clothing. Gujarati, Tamil Hours: Mon-Fri 9:00am-5:00pm. www.secondchanceinc.ca Email: [email protected]

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11. Mental Health and Addictions Services

SHN - Mental Health Day Program Languages: Tel: 416-431-8135 1225 Kennedy Rd., U#J M1P 4Y1 Services are Services: Individual and group programming for provided mainly in those living with a major mental illness. Medication English. clinic for patients on long-acting neuroleptic Interpretation medication, as well as Clozaril. Patients are offered service is available a series of short term therapy sessions with the in more than 200 opportunity to augment treatment by participating languages, if in groups. Internet-delivered Cognitive Behavioural required. Therapy (iCBT) for anxiety and depression, and iMindful, an online mindfulness therapy program for oncology patients. Both programs enable patients to access treatment wherever and whenever it is most convenient for them, and each requires physician referral.

SHN - Rapid Access Addiction Medicine (RAAM) Languages: Tel: 416-431-8269 Clinic Arabic, English, 3050 Lawrence Ave., E. M1P 2V5 Hindu, Gujarati, Services: Addiction and substance use treatment. and Urdu. RAAM Clinic offers access to care on a walk-in Telephone basis, without an appointment or physician referral. interpretation Barrier-free access to lifesaving treatment. Medical service is also treatments for addiction and same-day counselling available in more services to patients with addiction. than 200 languages. Hours: Mon, Tues, Thurs & Fri 9:00am-11:00 am. Ages: 18+ www.shn.ca

SHN - The Shoniker Clinic Languages: Tel: 416-281-7301 2877 Ellesmere Rd., M1E 4B9 Services are Services: A comprehensive range of services to provided mainly in support the needs of young people with a mental English. health condition. The services include Interpretation individual therapy, family counselling, group service is available therapy; and educational workshops; in more than 200 psychiatric services and medication. languages, if Hours: Mon-Fri 9:00am-5:00pm. required. www.shn.ca

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11. Mental Health and Addictions Services

Street Haven at the Crossroads Languages: Tel: 416-967-6060 87 Pembroke St., M5A 2N9 English. Toll Free: Services: Six-month residential treatment and 1-844-967-6060 community outreach program for addiction. Fax: 416-924-6900 Provides housing for women with psychiatric issues and those at risk of being homeless. Helps move women from shelters into homes. This program is available for all ages. Hours: 24/7. www.streethaven.org

TAIBU Community Health Centre-Scarborough Languages: Tel: 416-644-3536 27 Tapscott Rd., U#1, M1B 4Y7 Services are offered Fax: 416-644-0102 Services: Community Health Centre. Medical care, in Chinese, English, mental health support, social services, health French, Gujarati, promotion, early year’s program, and dental clinic. Hindi, Punjabi, Hours: Mon, Wed & Fri 9:00am-5:00pm/ Tagalog, Tamil, and Tues & Fri 9:00am-5:00pm. Urdu. www.taibuchc.ca

The Centre for Mindfulness Studies Languages: Tel: 647-524-6216 180 Sudbury St. U#C2, M6J 0A8 English Toll Free: Services: Provides mindfulness-based therapy for 1-888-637-9186 anxiety, depression, stress, cancer, behavioral Fax: 1-855-344-9519 problems, and substance abuse. 13+ Hours: Mon-Thurs 10:00am-6:00pm/ 1:00pm-2:00pm/Fri 10:00am-1:00pm. www.mindfulnessstudies.com

TR Addiction Treatment Centres Languages: Tel: 1-855-972- 305-124 Merton St., M4S 2Z2 English 9760 24/7 support Services: Treatment for addiction while focusing on underlying mental health concerns. Teach healthy coping skills and provide counselling. 18+ Hours: 24/7 support. www.traddictiontreatment.com/

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11. Mental Health and Addictions Services

Tropicana Community Services Languages: Tel: 416-439-9009 1385 Huntingwood Dr., M1S 3J1 English Services: Individual & family counselling Violence Against Women (VAW), Transitional Housing and Support (THS) Services. START for Life Women Empowering Women Support Network, Enhanced Youth Outreach Worker, SNAP – Stop Now and Plan. Hours: Mon-Wed 9:00am – 5:00pm/ Tues & Thurs 110:00am – 6:00pm/ Fri 9:00am–4:30pm. http://tropicanacommunity.org/

Women’s Counselling Referral and Education Languages: Tel: 416-929-1816 Centre Services are mainly Fax: 416-534-5078 489 College St., Ste. 303B, M6G 1A5 offered in English. Services: Promotes public education about women’s mental health, including community education, counselling, training, information provision, and referrals to screened therapists in private practice. Hours: Mon-Fri 9:00am-5:00pm. www.wcrec.org

Youth Link Languages: Tel: 416-967-1773 636 Kennedy Rd., M1K 2B3 Services are mainly Fax: 416-967-7515 Services: Mental health counseling for youth, offered in English. treatment, parenting and family support. Interpreters are Hours: Mon-Tues 9:00am-8:00pm/ available for various Wed 9:30am-6:30pm/Thurs 9:30am-6:00pm/ other languages. Fri 9:30am 4:00pm. www.youthlink.ca [email protected]

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12. Multicultural Agencies

Aboriginal Housing Support Centre Languages: Tel: 416-281-2057 20 Sewells Rd., M1B 3G5 Services are offered in Fax: 416-281-2179 Services: Assistance with applying for social English only. housing landlord/tenant issues. Hours: Mon-Fri 8:30am-4:00pm. www.aboriginalhsc.org

Academy of Tamil Arts and Technology Languages: Tel: 416-757-2006 8 Milner Ave., M1S 3P8 Services are offered in Fax: 416-757-9601 Services: Tamil credit course, fine arts, and English, Tamil, and Tamil primary classes. French. Hours: Mon-Fri 10:00am-6:00pm. www.tamilacademy.org

Access Alliance Multicultural Health and Languages: Tel: 416-693-8677 Community Services Services are mainly Tel: 416-760-8677 3079 Danforth Ave., M1L 1A8 offered in English. Tel: 416-324-8677 761 Jane St., Ste. 200B, M6N 4B4 Interpreters are Fax: 416-693-1330 340 College St., Ste. 500, M5T 3A9 available for more than Services: Primary health care services, 100 languages. community health programs, settlement services, English classes, nutrition programs, and pregnancy care. Hours: Mon-Fri 9:00am-5:00pm. www.accessalliance.ca

Afghan Association of Ontario Languages: Tel: 416-744-9289 130 Bridgeland Ave., Ste. 202, M6A 1Z4 Services are offered in Fax: 416-744-6671 Services: Immigrant settlement and adaptation Chinese, Dari, English, program, private sponsorship of refugees, Farsi, Pashto, seniors, student placement, and youth café. Mandarin, and Urdu. Hours: Mon-Thurs 10:00am-4:00pm. www.aaocanada.ca

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Afghan Women’s Organization Languages: Tel: 416-266-1777 2555 Eglinton Ave. E., Ste. 211, M1K 5J1 Services are offered in Fax: 416-266-8145 Head Office: Dari, English, Farsi, Tel: 416-588-8552 789 Don Mills Rd., Ste. 700, M3C 1T5 Pashto, and Urdu. Fax: 416-588-4552 Services: Settlement services including: Information and orientation, interpretation and translation, information on sponsorship, forms completion, employment, referral, sessions on parenting, English conversation circle, women’s circle, citizenship classes, homework club, support counselling, job search workshops, access to computer and internet, and LINC classes. Hours: Mon-Fri 9:00am-5:00pm. Evenings & weekends by appointment only. www.afghanwomen.org

Black Coalition for AIDS Prevention Languages: Tel: 416-977-9955 (Black CAP) Services are offered Fax: 416-977-7664 20 Victoria St., Ste. 424, M5C 2N8 mainly in English. Services: AIDS prevention, support to those at risk of HIV infections, LGBT settlement, and refugee settlement. Hours: Mon-Fri 9:00am-5:00pm. www.black-cap.com

Canadian Arab Federation Languages: Tel: 416-493-8635 1057 McNicoll Ave., M1W 3W6 Services are offered in Tel: 1-866-886-4675 Services: Language and settlement services for Arabic and English Fax: 416-493-9239 newcomers, job search workshops, event only. facility, and Arabic classes. Hours: Mon-Fri 10:00am-4:00pm. www.caf.ca

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Carefirst Seniors and Community Services Languages: Tel: 416-502-2323 Association Services are offered in Fax: 416-502-2382 3601 Victoria Park Ave., Ste. 501, M1W 3Y3 Cantonese, English, Services: Assisted living, bereavement services, French, Hindi and, family health team, chronic disease Mandarin. management services, diabetes education program, elder abuse helpline, homecare services, youth volunteer development program, adult day program for frail or socially isolated seniors, supportive housing services, transitional care centre, transportation services, and wellness club. Hours: Mon–Fri 9:00am-5:00pm. www.carefirstseniors.com

Catholic Crosscultural Services Languages: Tel: 416-757-7010 55 Town Centre Crt., Ste. 401, M1P 4X4 Services are offered in Fax: 416-757-7399 1200 Markham Rd., Ste. 503, M1H 3C3 Amharic, Arabic, Tel: 416-289-6766 2206 Eglinton Ave E., Ste. 124, M1L 4S7 Azeri, Bengali, Tel: 416-759-8800 3227 Eglinton Ave E., Unit 135, M1J 3M5 Cantonese, Croatian, Tel: 416-266-7200 Services: Settlement services for newcomers of Dari, English, Farsi, all ages. Employment services, language French, Gujarati, training (LINC), and refugees’ sponsorship Hindi, Hungarian, training program. Information and referral, Mandarin, Pashtu, supportive counselling, citizenship and Punjabi, Russian, immigration, education and housing, assistance Serbian, Sinhalese, in completing forms, group sessions including Spanish, Swedish, English and French conversation groups, Tagalog, Tamil, Tigre, citizenship preparation sessions, computer Tigrigna, and Urdu. training, walk-in services, free access to computers and internet Hours: Mon-Fri 9:00am-5:00pm/ Sat: 9:00 – 4:00 pm. www.cathcrosscultural.org

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Centre for Immigrant and Community Services Languages: Tel: 416-292-7510 (CICS) Services are offered in Fax: 416-292-7579 2330 Midland Ave. E., M1S 5G5 Cantonese, English, Tel: 416-293-4565 3850 Finch Ave E., Ste. 403, M1T 3T6 Hindi, Mandarin, Fax: 416-293-5692 Services: Early year’s program, children and Punjabi, Tamil, and youth programs, family and senior employment Urdu. services, settlement services, volunteer services and language training services. Hours: Mon-Fri 9:00am-5:00pm. www.cicscanada.com [email protected]

Community Family Services of Ontario Languages: Tel: 416-979-8299 5665 14th Ave., L3S 3K5 Services are offered in Tel: 416-979-5898 Services: Individual/couple/family, settlement Cantonese, English Fax: 416-979-2743 services, group, program for drug and alcohol Mandarin, and Toll-Free:1-866-979- abusers, and LGBT program. Sinhalese. 8298 Hours: Mon, Wed & Fri 9:00am-5:00pm/ Thurs 9:00am-8:30pm. 24 Hours Information. www.chinesefamilyso.com

Culture Link (GTA) Languages: Tel: 416-588-6288 2340 Dundas St. W., Ste. 301, M6P 4A9 Bhojpuri, Cantonese, Fax: 416-588-2435 Services: Settlement programs for newcomers, Creoles, Czech, job searching, services for seniors, services for English, Farsi, youth, labor market assessment. German, Hindi, Hours: Mon-Fri 9:00am-5:00pm. Hungarian, Italian, www.culturelink.net Mandarin, Pashto, Patois, Polish, Punjabi, Russian, Somali, , Spanish, Sinhalese, Slovak, Tagalog, Tamil, and Tibetan.

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12. Multicultural Agencies

East Scarborough Storefront Languages: Tel: 416-208-9889 4040 Lawrence Ave. E., M1E 2R2 Services are offered in Fax: 416-208-9239 Services: Health issues, housing, job search, English. computer training, legal issues, mental health issues, parenting, recreation, seniors and youth services, settlement services, paid employment, and contract opportunities. Hours: Mon-Fri 9:00am-5:00pm. www.thestorefront.org

Ethiopian Association in Toronto Languages: Tel: 416-694-1522 1950 Danforth Ave., M4C 1J6 Services are offered in Fax: 416-694-8736 Services: Settlement and employment services, Amharic, English, youth development and integration services, Italian, Oromo, and HIV/AIDS prevention project, community Tigrinya. resources, and seniors program. Hours: Mon-Sat 9:00am-5:00pm. www.ethiocommun.org

Greek Community Social Service Centre Languages: Tel: 416-750-3025 30 Thorncliff Park Dr., M4H 1H8 Services are offered in Fax: 416-759-2432 Services: Counselling, information and referral, English and Greek. pension for seniors, community outreach and Greek language teaching. Hours: Mon-Fri 9:00am-5:00pm. www.greekcommunity.org

Greek Orthodox Family Services Languages: Tel: 416-291-5229 3840 Finch Ave. E., 2nd Flr., M1T 3T4 Services are offered in Fax: 416-291-5936 Services: Assistance to women and their English and Greek. children who are victims of abuse. Hours: Mon-Fri 10:00am-4:00pm (with appointment). www.gocanada.org

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Islamic Social Services and Resource Languages: Tel: 416-767-9358 Association (ISSRA) Services are offered in Fax: 416-767-0328 2375 St. Clair Ave. W., M6N 1K9 Arabic, English, and Services: Community information and referrals, Urdu. community education/advocacy, volunteer program, English classes, youth program, programs for women and children, counselling, financial assistance through food voucher program, homework club, and Koran and Arabic classes. Hours: Mon-Thurs 9:30am–5:00pm/ Sat 9:30am-5:00pm. www.issra.ca

Jamaican Canadian Association Languages: Tel: 416-746-5772 995 Arrow Rd., M9M 2Z5 Services are offered Fax: 416-746-7035 Services: English classes, mathematics, mainly in English. homework assistance, newcomer settlement program, and parenting program. Hours: Mon-Fri 9:00am-4:30pm. www.jcassoc.org

Jewish Vocational Services (JVS) Languages: Tel: 416-787-1151 74 Tycos Dr., M6B 1V9 Services are offered in Tel: 416-286-0505 2868 Ellesmere Rd., M1E 4B8 English. Fax: 416-785-7529 Services: Homelessness, employment, social Interpreters available services, educational services, career upon request. exploration, job source resources, disability services, newcomer services, Jewish community services, and youth services. Hours: Mon-Fri 9:00am-5:00pm. www.jvstoronto.org

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Kashmiri Canadian Council Languages: Tel: 416-293-2608 151 Nashdene Rd., M1V 4B9 Services are offered in Fax: 416-282-7488 Services: To raise the level of awareness about English and Kashmiri. the Kashmiri people in Canada. Hours: with appointment only. www.kcctoronto.tripod.com

Latino-Canadian Comm. Assoc. of Languages: Tel: 416-492-5128 Scarborough Services are offered in Tel: 416-536-0851 2929 Lawrence Ave. E., Ste. 205, M1P 2S8 English, Portuguese Fax: 416-492-5128 Crisis Line and Spanish. Services: Translations, immigration consultation, social security, and referrals. Hours: Mon-Fri 9:30am-5:00pm. www.lataff.ca

Momiji Health Care Society Languages: Tel: 416-261-6683 3555 Kingston Rd., M1M 3W4 Services are offered in Fax: 416-261-6682 Services: Assisted living and a wide range of English and Japanese. community programs for older adults from Japanese Canadian and other cultural backgrounds and their families in the greater Toronto area. Support for older adults, and adults with disabilities, helps people remain independent in their own homes and community for as long as possible, referral to other community services Hours: Mon-Fri 8:30am-4:30pm. www.momji.on.ca

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12. Multicultural Agencies

Muslim Welfare Centre Languages: Tel: 416-754-8116 100 McLevin Ave., Ste. 4 & 4A, M1B 2V5 Services are offered in Fax: 416-754-4468 Services: Women’s shelter, meals on wheels for Arabic, English, Farsi, seniors and homeless, free medical clinic, child Hindi, Punjabi, and support, water exploration, disaster relief Urdu. program, food bank, and free medical clinic for students and visitors. Hours: Mon-Fri 10:00am-5:00pm/ Sat-Sun 10:30-4:00pm. www.muslimwelfarecentre.com

Native Child & Family Services of Toronto Languages: Tel: 416-969-8510 30 College St., M5G 1K2 Services are offered in Fax: 416-928-0706 156 Galloway Rd., M1E 1X2 English only. Tel: 416-969-8510 Services: Youth centre, early learning program, aboriginal, and early childhood development program. Hours: Mon-Fri 9:00am-5:00pm. www.nativechild.org

Native Women’s Resource Centre of Toronto Languages: Tel: 416-963-9963 191 Gerrard St. E., M5A 3E5 Services are offered in Fax: 416-963-9573 Services: Community events for children and English only. families. Hours: Mon-Fri 10:00am-4:30pm. www.nativewomenscentre.org

North American Muslim Foundation Languages: Tel: 416-299-1969 4140 Finch Ave. E., M1S 3T9 Services are offered in Fax: 416-299-4890 Services: Daycare, tax return services and Arabic, English, and various programs for seniors and students. Urdu. Hours: Mon-Sat 8:30am-7:00pm. www.namf.ca

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12. Multicultural Agencies

Polycultural Immigrant and Comm. Services Languages: Tel: 416-261-4901 3225 Eglinton Ave. E., U#101 & #111, M1H 2H7 Services are offered in Fax: 416-261-2754 Services: Information and awareness, language Arabic, Cantonese, learning and skills development, transition to Croatian, Dari, employment, counselling services, support English, Farsi, French, services, and community connections. Hindi, Mandarin, Hours: Mon-Fri 8:30am-5:00pm. Pashto, Polish, www.polycultural.org Punjabi, Romanian, Tamil, Russian, Serbian, Spanish, Ukrainian, and Urdu.

Scarborough Centre for Healthy Communities Languages: Tel: 416-642-9445 629 Markham Rd., M1H 2A4 Services are offered in Fax: 416-284-1964 Services: Food and nutrition program, meals- English, Hindi, on-wheels program for seniors, caregiver Mandarin, and Tamil. support, bereavement group, home help/homemaking, childcare registry, food and clothing bank, income tax clinic, and community health programs. Hours: Mon, Wed & Fri 9:00am-5:00pm/ Tues 9:00am-6:00pm/Thurs 8:00am-8:00pm/ Sat 9:00am-4:00pm. www.schcontario.ca

Settlement Assistance and Family Support Languages: Tel: 416-431-4847 Services (SAFSS) Services are offered in Fax: 416-431-7283 1200 Markham Rd., Ste. 214, M1H 3C3 Bengali, Cantonese, Services: Information, referral and assistance, Dari, English, Farsi, immigration, employment, settlement, housing, French, Gujarati, and English classes. Hindi, Mandarin, Hours: Mon-Fri 9:00am-4:30pm. Punjabi, Spanish, www.safss.com Tamil, and Urdu.

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12. Multicultural Agencies

TAIBU Community Health Centre Languages: Tel: 416-644-3536 27 Tapscott Rd., U#1, M1B 4Y7 Services are offered in Fax: 416-644-0102 Services: Community Health Centre. Chinese, English, Medical care, mental health support, social French, Gujarati, services, health promotion, early year’s Hindi, Punjabi, program, and dental clinic. Tagalog, Tamil, and Hours: Mon, Wed & Fri 9:00am-5:00pm/ Urdu. Tues & Fri 9:00am-5:00pm. www.taibuchc.ca

Tamil Co-Operative Homes Inc. Languages: Tel: 416-538-6015 20 Wade Ave., M6H 4H3 Services are offered in Fax: 416-538-9835 Services: Social welfare services and co-op English, and Tamil. housing. Hours: Mon-Fri 9:00am-5:00pm. www.co-ophousingtoronto.coop [email protected]

TESOC Multicultural Settlement Services Languages: Tel: 416-757-6043 1160 Birchmount Rd., Ste. 1A, M1P 2B8 Services are offered in Fax: 416-757-6851 Services: Settlement services, job search Arabic, Azari, Dari, workshops, English classes, family, senior English, Farsi, French, services, youth settlement services, LINC Pashto, Russian, classes, and citizenship classes. Sinhala, Tamil, and Hours: Mon-Thurs 9:00am-5:00pm/ Turkish. Fri 9:00am-3:00pm. www.tesoc.org

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13. Refugee Claimant Services

Afghan Women’s Organization Languages: Services Tel: 416-266-1777 2555 Eglinton Ave. E., ON M1K 5J1 are offered in Arabic, Services: The Afghan Women's Organization Dari, English, Farsi, offers all of their services to refugee Pashto, and Uzbek. claimants. Such services include assistance with finding temporary accommodation, applying for legal aid, accompanying to lawyer's office, filling out forms, one-on-one information sessions and interpretation/translation services. Hours: Mon-Fri 9:00am-3:45pm. www.womenforafghanwomen.org

Agincourt Community Services Languages: Services Tel: 416-292-6912 1911 Kennedy Rd., U#105, M1P 2L9 are offered in Arabic, Ext. 302 Services: STAR (Skills Training Advancement Chinese (Cantonese), for Refugees) program specially designed for Chinese (Mandarin), refugees which includes refugee claimants: English, Hindi, industry specific language training, skills and Tamil, and Urdu. licensing certificate training, mentorship support, connection with employers. Hours: Mon-Thurs 9:00am-5:00pm/ Fri 9:00am-4:00pm. www.agincourtcommunityservices.com

Arab Community Centre of Toronto (ACCT) Languages: Services Tel: 647-341-2722 1855 Lawrence Ave. E., M1R 2Y3 are offered in Services: offers newcomer services to refugee Amharic, Arabic, claimants. Such services include applying for Armenian, Assyrian, social services (housing assistance, SIN card, Dari, Dutch, English, OHIP card, and driver’s license), information French, Hindi, sessions and orientation, legal and Interpretive Services, immigration advice. Lithuanian, Punjabi, Hours: Mon-Wed & Fri 9:00am-5:00pm. Russian, Tigrinya, www.acctonline.ca Ukrainian, and Urdu. [email protected]

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13. Refugee Claimant Services

Birkdale Community Center Languages: Services Tel: 416-392-5650 1229 Ellesmere Rd., M1P 4V8 are offered in Services: offers transitional housing to English, Other - refugee claimant women, children and Interpreters may be families. They provide counselling services, arranged for other children programs and they fund families so languages. they can buy food and cook. Hours: 24/7.

Catholic Crosscultural Services Languages: Tel: 416-757-7010 55 Town Centre Crt., Ste. 401, M1P 4X4 Services are offered Fax: 416-757-7399 1200 Markham Rd., Ste. 503, M1H 3C3 in Amharic, Arabic, Tel: 416-289-6766 2206 Eglinton Ave E., Ste. 124, M1L 4S7 Azeri, Bengali, Tel: 416-759-8800 3227 Eglinton Ave E., Unit 135, M1J 3M5 Cantonese, Croatian, Tel: 416-266-7200 Services: Settlement services for newcomers Dari, English, Farsi, of all ages. Employment services, language French, Gujarati, training (LINC), and refugees’ sponsorship Hindi, Hungarian, training program. Information and referral, Mandarin, Pashtu, supportive counselling, citizenship and Punjabi, Russian, immigration, education and housing, Serbian, Sinhalese, assistance in completing forms, Spanish, Swedish, group sessions including English and French Tagalog, Tamil, conversation groups, citizenship preparation Tigre, Tigrigna, and sessions, computer training, walk-in services, Urdu. free access to computers and internet Hours: Mon-Fri 9:00am-5:00pm/ Sat: 9:00 – 4:00 pm. www.cathcrosscultural.org

Canadian Centre for Refugee and Immigrant Languages: Tel: 647-267-2176 Health Care Services are offered 4158 Sheppard Ave. E., M1S 1T3 in English. Services: All newcomers receive the healthcare they require, community volunteer healthcare clinic for uninsured refugees and immigrants. Hours: Tues & Thurs 5:00pm-8:00pm. www.healthequity.ca

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13. Refugee Claimant Services

Centre for Immigrants and Community Languages: Tel: 416-292- 7510 Services (CICS) Services are offered 2330 Midland Ave., M1S 5G5 in Arabic, Bengali, Services: Needs assessment and service Chinese (Cantonese), planning, orientation and information, form Chinese (Mandarin), filling, translation/interpretation, advocacy, Dari, English, Farsi, activities promoting social integration Filipino, French, Hours: Mon- Fri 9:00am-5pm. Gujarati, Hebrew, www.cicscanada.com Hindi, Korean, Kurdish, Punjabi, Russian, Sindhi, Spanish, Tamil, Ukrainian, and Urdu.

Canadian Center for Victim of Torture Languages: Services Tel: 416-750-3045 (CCVT) are offered in 2401 Eglinton Ave. E., Ste. 310, M1k 2N8 Albanian, Amharic, Services: Mental health counselling; Arabic, Dari, English, settlement services, children and youth, Farsi, French, Greek, language and skills training, community Italian, Lingala, engagement. Other - call to Hours: Mon-Sat 9:00am-5:00pm. confirm availability, www.ccvt.org Somali, Spanish, Tamil, and Tigrinya.

Community Family Services of Ontario Languages: Tel: 416-979-8299 5665 14th Ave., L3S 3K5 Services are offered Tel: 416-979-5898 Services: Individual/couple/family, in Cantonese, English Fax: 416-979-2743 settlement services, group, program for drug Mandarin, and Toll-Free:1-866-979-8298 and alcohol abusers, and LGBT program. Sinhalese. Hours: Mon, Wed & Fri 9:00am-5:00pm/ Thurs 9:00am-8:30pm. 24 Hours Information. www.chinesefamilyso.com

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13. Refugee Claimant Services

East Metro Youth Services Languages: Tel: 416-438-3697 1200 Markham Rd., M1H 2YY9 Services are offered Services: Newcomer Youth Program provides in Balochi, Chinese after school program, volunteer opportunities (Cantonese), Chinese and trips/outings to youth aged12-21. The (Mandarin), Dari, walk-in clinic provides mental health English, Farsi, Other counselling to children, youth and their - Interpretation for families aged 0-29. Youth Outreach Workers other languages program assists youth on job search, arranged if navigation through the system, connecting to necessary, Tamil, other services. Urdu. Hours: Mon-Thurs 9:00am-8:00pm/ Fri 9:00am-5:00pm. www.emys.on.ca

Heritage Skills Development Centre Languages: Tel: 416-345-1613 400 McCowan Rd., Gr. Flr., M1J 1J5 Services are offered Services: Settlement services for immigrants in Bengali, Chinese and newcomers on referrals, employment (Mandarin), English, preparation, job search workshops, self- Filipino, French, employment, business integration training, Hausa, Hindi, Ibo, computer and internet training, etc. Spanish, Swahili, Hours: Mon-Fri 9:00am-7:30pm. Twi, Urdu, and www.hsdconline.org Yoruba.

Hong Fook Mental Association Languages: Tel: 416-493-4242 3320 Midland Ave., Ste. 201, M1V 1R4 Services are offered Services: Mental health recovery, social in English, Korean, recreation Chinese (Mandarin), Hours: Mon-Fri 9:00am-5:00pm. Chinese (Cantonese), www. hongfook.ca Khmer, and Vietnamese.

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13. Refugee Claimant Services

Le Centre Francophone de Toronto Languages: Tel: 416-9222-672 555 Richmond St. W. M5V 3B1 Services are offered Services: Itinerant settlement services to in French. newcomers in Scarborough on Fridays only at East Scarborough Storefront. The services include: information and referral to social services, assistance with filling out forms, and one on one counselling. Hours: Mon-Fri 9:00am-5:00pm. www.centrefranco.org

Malvern Family Resource Centre Languages: Tel: 416-284-4184 90 Littles Rd., M1B 5E2 Services are offered Services: Childcare registry, parent and child in Arabic, Cantonese, drop-in, parenting, school readiness English, Mandarin, programs, school-age children holiday Punjabi, Tamil and programs, parent relief, senior program, and Urdu. arts and crafts. Hours: Mon-Fri 9:00am-5:00pm. www.mfrc.org

Muslim Welfare Centre Languages: Tel: 416-291-1027 100 McLevin Ave., Ste. 4 & 4A, M1B 2V5 Services are offered Services: Women’s shelter, meals on wheel mainly in English. program, free medical clinic, child support, disaster relief program, food bank, and free medical clinic for students and visitors. Hours: Mon-Fri 10:00am-5:00pm/ Sat-Sun 10:30-4:00pm. www.muslimwelfarecentre.com

North American Muslim Foundation Languages: Tel: 416-299-1969 4140 Finch Ave. E., M1S 3T9 Services are offered Services: Daycare, tax return services and in Arabic, English, various programs for seniors and students. Punjabi, and Urdu. Hours: Mon-Sat 8:30am-7:00pm. www.namf.ca

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13. Refugee Claimant Services

Scarborough Centre for Healthy Languages: Tel: 416-642-9445 Communities Services are offered 629 Markham Rd., M1H 2A4 mainly in English. Services: Community Health Centre. Food and nutrition program, caregiver support, food, clothing and furniture bank, income tax clinic, community health programs, health promotion. Hours: Mon, Wed & Fri 9:00am-5:00pm/ Tues 9:00am-6:00pm/Thurs 8:00am-8:00pm/ Sat 9:00am-4:00pm. www.schcontario.ca

The Housing Help Centre Languages: Tel: 416-285-8070 2500 Lawrence Ave. E., U#205, M1P 2R7 Services are offered Services: Offer services for youth, families, Amharic, Arabic, newcomers, seniors who are homeless, under- Armenian, Bengali, housed or at risk of losing their housing. A Cantonese, Dari, program specifically designed for newcomers Farsi, Hindi, Kazakh, to help them understand their rights as Korean, Mandarin, tenants, connect them with landlords and to Punjabi, Russian, ensure a smooth transition into their new Shona, Spanish, homes. Holistic wrap-around housing Tamil, Tibetan, support, rent bank, utility payments. Tigrinya, Turkish Hours: Mon-Fri 8:30am-4:30pm. and, Urdu. www.thhc.org

Toronto Catholic District School board Languages: Tel: 416-222-8282 80 Sheppard Ave. E., M2N 6E8 Services are offered Fax: 416-229-5345 Services: Information and referral, newcomer mainly in English. needs assessment, job search workshop. Hours: Mon-Fri 8:30am-4:30pm. www.tcdsb.org

Toronto Family Residence Languages: Tel: 416-397-1318 4222 Kingston Rd., M1E 2M6 English Arabic, Services: Transitional housing Croatian, Czech, Hours: 24/7 English, Farsi, French, Hungarian, and Spanish.

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13. Refugee Claimant Services

YouthLink Languages: Tel: 416-967-1773 636 Kennedy Rd., M1K 2B3 Services are offered Services: Mental health counseling for youth, mainly in English. treatment, parenting and family support. Hours: Mon-Tues 9:00am-8:00pm/ Wed 9:30am-6:30pm/Thurs 9:30am-6:00pm/ Fri 9:30am 4:00pm. www.youthlink.ca [email protected]

YMCA Language Assessment and Referral Languages: Tel: 416-925-5462 Centre Services are offered 10 Milner Business Crt., Ste. 600, M1B 3C6 in Armenian, Services: The YMCA has a Language Chinese, English, Assessment and Referral Centre that is Gujarati, Hungarian, available to newcomers in Canada, including Mandarin, refugee claimants. Refugee claimants are Romanian, Russian, referred to ESL/FSL classes. and Spanish. Hours: Mon, Tues, Thurs & Fri 8:30am- 4:30pm/Wed 8:30am-7:00pm/ Sat- Sun 9:00am-5:00pm. www.ymcagta.org

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14. Services for Lesbian, Gay, Bisexual Transgender, Queer (LGBTQ)

LGBTQ Parenting Network - Sherbourne Languages: Tel: 416-324-4100 Health Centre English ; Language Medical 333 Sherbourne St., M5A 2S5 Line Services provides appointments Services: Resources, information and support access to service in 416-324-4180 for lesbian, gay, bisexual, transgender and queer over 150 languages Mental health intake parents, prospective parents and their families. 416-324-4100 ext. 5310 Hours: Mon-Fri 9:00am-5:00pm. Primary health care services: Mon-Thu 9:00am-8:00pm/Fri 9:00am-5:00pm. www.lgbtqparentingconnection.ca

Mental Health Services - Sherbourne Health Languages: Tel: 416-324-4100 Centre English; Language Medical 333 Sherbourne St., M5A 2S5 Line Services provides appointments Services: counselling for persons who have access to service in 416-324-4180 experienced trauma, specialized counselling for over 150 languages Mental health intake target populations, walk-in therapy clinic 416-324-4100 ext. 5310 Hours: Mon-Fri 9:00am-5:00pm. www.sherbourne.on.ca [email protected]

Rainbow Health Ontario - - Sherbourne Health Languages: Tel: 416-324-4100 Centre English ; Language Medical 333 Sherbourne St., M5A 2S5 Line Services provides appointments Services: Health promotion for lesbians, gays, access to service in 416-324-4180 bisexuals, transgender persons, education, over 150 languages Mental health intake policy advocacy, resource database, directory of 416-324-4100 ext. 5310 health and social service providers for LGBT persons. Hours: Mon-Fri 9:00am-5:00pm www.rainbowhealthontario.ca

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14. Services for Lesbian, Gay, Bisexual Transgender, Queer (LGBTQ)

Sherbourne Health Centre Languages: Tel: 416-324-4100 333 Sherbourne St., M5A 2S5 English ; Language Medical Services: HIV Services - primary care, drop-in Line Services provides appointments clinic for registered clients, naturopathic clinic access to service in 416-324-4180 for persons with HIV/AIDS over 150 languages Mental health intake WINK (Women In Need Klinik), drop-in clinic 416-324-4100 ext. 5310 and support for homeless and street-involved women, light breakfast, mental health and primary care support. Hours: Mon-Fri 9:00am-5:00pm WINK drop-in: Wed 9:00am-11:30am. www.sherbourne.on.ca [email protected]

The 519 Community Centre Languages: Tel: 416-392-6874 519 Church St., M4Y 2C9 English Fax: 416-392-0519 Services: Multiservice centre offering social and recreation programs and group meetings for all ages meeting place of choice for Lesbian, Gay, Bisexual, Trans, Queer (LGBTQ) communities. Hours: Mon-Fri 8:30am-10:00pm/ Sat- Sun 9:00am-5:00pm. www.The519.org [email protected]

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15. Services for People with Disabilities

Aldebrain Attendant Care Services Language: Tel: 416-285-5447 2155 Lawrence Ave. E., M1R 5G9 Services are offered in Fax: 416-285-1057 Services: Group homes and rehabilitation for English. head injuries. Hours: Mon-Fri 8:30am-4:30pm. www.aldebrain.ca

Anne Johnston Health Station Languages: Tel: 416-486-8666 2398 Yonge St., M4P 2H4 Services are mainly Fax: 416-486-8660 Services: Community Health Centre, providing offered in English. services that promote the health and wellbeing Interpreters are of seniors, youth and physically disabled. available upon Hours: Mon, Tues, Thurs & Fri 8:30am- request. 5:00pm/Wed 8:30am-7:00pm/ Sat 11:30am-4:00pm. www.ajhs.ca

Assistive Devices & Home Oxygen Programs Languages: Tel: 416-327-8804 5700 Yonge St., 7th Flr., M2M 4K5 Services are offered in Fax: 416-327-8192 Services: Serves people with long term English. disability. Hours: Mon-Fri 8:30am-5:00pm. www.health.ov.on.ca

Bob Rumball Centre for the Deaf Languages: Tel: 416-449-9651 2395 Bayview Ave., M2L 1A2 Services are offered in Fax: 416-449-8881 Services: Multi-purpose community centre American Sign offering programs for the deaf, preschool, Language (ASL) and seniors, life and work skills training, adult English. education, sign language classes, room/gym rental available, respite and parent relief, and community participation support. Hours: Mon-Fri 8:30am-4:30pm. www.bobrumball.org

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Canadian Association for Community Living Languages: Tel: 416-661-9611 4700 Keele St., M3J 1P3 Services are offered in Fax: 416-661-5701 Services: Centre for developmental and English and French. Toll-Free: information exchange on intellectual and other 1-800-856-2207 disabilities. Hours: Mon-Fri 9:00am-5:00pm. www.cacl.ca

Canadian Hearing Society Languages: Tel: 416-964-9595 271 Spadina Rd., M5R 2V3 Services are offered in Fax: 416-928-2525 Services: Audiology and Speech Language English. Toll-Free: Pathology Services, American Sign Languages 1-877-347-3429 (ASL) classes, interpreter and employment services, mental health services for the deaf, deafened, and hard of hearing, hearing aid program testing and repairs, and technical devices. Hours: Mon-Fri 9:00am-5:00pm. www.chs.ca

Canadian Helen Keller Centre Languages: Tel: 416-225-8989 210 Empress Ave., M2N 3T9 Services are offered in Fax: 416-225-4871 Services: Seniors and adults 16 years and over American Sign whom have acquired the disability of Language (ASL) and deaf/blindness. English. Hours: Mon-Fri 9:00am-5:00pm. www.chkc.org

Canadian National Institute for the Blind Languages: Tel: 416-486-2500 (CNIB) Services are offered in Toll-Free: 1929 Bayview Ave., M4H 3E8 Arabic, English, 1-800-563-2642 Services: Rehabilitation, library, orientation and French, Hindi, Polish, mobility, rehabilitation nurse, benchmark Punjabi, Russian, assessment, vocational training, and life skills Spanish, and Urdu. training. Hours: Mon-Fri 8:30am-4:30pm. www.cnib.ca

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Spinal Cord Injury Ontario Languages: Tel: 416-422-5644 520 Sutherland Dr., M4G 3V9 Services are offered in Fax: 416-422-5943 Services: Provide services for adults with English. mobility impairment. Hours: Mon-Fri 9:00am-5:00pm. www.sciontario.org

Centre for Independent Living in Toronto Languages: Tel: 416-599-2458 365 Bloor St. E., Ste. 902, M4W 3L4 Services are offered in Fax: 416-599-4355 Services: Info and referral for individuals who English. have disabilities, direct funding programs, peer support, independent living, and skills training. Hours: Mon-Fri 9:00am-5:00pm. www.cilt.ca

Community Living Toronto-Scarborough Languages: Tel: 647-729-1635 Region Services are offered in Fax: 416-438-6144 1712 Ellesmere Rd., M1H 2P9 English and French. Services: Service and support to persons with developmental disabilities. Hours: Mon-Fri 8:30am-4:30pm. www.cltoronto.ca

Corbrook Languages: Tel: 416-431-9000 931 Progress Ave., U#1-3, M1G 3V5 Services are offered in Fax: 416-431-4227 Services: Assessment and training for physically English. disabled adults over 16 and vocational programs. Hours: Mon-Fri 8:30am-4:15pm. www.corbrook.com

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Down Syndrome Association of Toronto Languages: Tel: 416-966-0990 40 Wynford Dr., Ste. 303, M3C 1J5 Services are offered in Fax: 416-966-3962 Services: Information and referral, group for English. young adults, conferences, newsletter, social activities, new parent and adult kits, parent support, and down syndrome educator. Hours: Mon-Thurs 8:30am-4:00pm. www.dsat.ca [email protected]

Easter Seals Society Languages: Tel: 416-421-8377 1 Concorde Gate, Ste. 700, M3C 3C6 Services are offered in Fax: 416-696-1035 Services: For physically disabled (0-19 years), English. Toll-Free: financial assistance for children with long term 1-800-668-6252 physical disabilities, parent resources, incontinence supplies grant program, and Prism Medical Sling program. Hours: Mon-Fri 8:30am-5:00pm. www.easterseals.org [email protected]

EP Taylor Place Community Service Languages: Tel: 416-447-7244 1 Overland Dr., M3C 2C3 Services are offered in Fax: 416-510-1104 Services: Seniors 55 years and over and adults English. with physical disabilities or cognitive impairments. Hours: Mon-Fri 9:00am-9:00pm. www.mybetterliving.ca

Epilepsy Toronto Languages: Tel: 416-964-9095 468 Queen St. E., Ste. 210, M5A 1T7 Services are offered in Fax: 416-964-2492 Services: Adult services, children and youth, English and Mandarin. employment, and community outreach. Hours: Mon-Fri 9:00am-5:00pm. www.epilepsytoronto.org

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Extend-a-Family Organization Languages: Tel: 416-484-1317 3300 Yonge St., Ste. 200, M4N 2L6 Services are offered in Fax: 416-484-1589 Boundaries, Toronto English. Services: Services to link hosts with the families of children (0-18 years old) with development or physical disabilities. Hours: Mon-Thurs 8:45am-3:00pm. www.extendafamily.ca

Glamorgan Public School Languages: Tel: 416-396-6275 51 Antrim Cres., M1P 4N4 Services are offered in Fax: 416-396-6037 Services: Children with special needs (ages 4-8 English. years). Referral required from Toronto District School Board. Hours: Mon-Fri 8:45am-3:00pm. http://schools.tdsb.on.ca/glamorgan/

Harmony Place Support Services Languages: Tel: 416-510-3351 132 Railside Rd., Ste. 6, M5A 1A3 Services are offered in Tel: 416-510-3114 Services: Training and skills development in a English. Fax: 416-510-0824 variety of programs designed for adults with developmental and physical disabilities. Hours: Mon-Fri 8:30am-4:30pm. www.harmonyplace.on.ca [email protected]

Holland Bloorview Kids Rehabilitation Languages: Tel: 416-425-6220 Hospital Services are offered in Fax: 416-425-6591 150 Kilgour Rd., M4G 1R8 English. Toll-Free: Services: School, hospital research for children 1-800-363-2440 and young adults with physical disabilities, recreational services, swimming, referrals, respite, therapeutic recreation, and life skills. Hours: Mon-Fri 8:30am-4:30pm. www.hollandbloorview.ca

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Learning Disabilities Association of Toronto Languages: Tel: 416-229-1680 121 Willowdale Ave., Ste. 100, M2N 6A3 Services are offered in Fax: 416-229-1681 Services: Social skills program, parenting, adult English. life skills, and computer workshops. Hours: Mon-Thurs 9:00am-5:00pm/ Fri 9:00am-4:00pm. www.ldatd.on.ca

Mary Centre of the Archdiocese of Toronto Languages: Tel: 416-630-5533 842 Wilson Ave., 2nd Flr., M3K 1E5 Services are offered in Fax: 416-630-5702 Services: Residential services for adults, respite English. program, volunteer program, integrated seniors program, and community support program. Hours: Mon-Fri 8:00am-4:00pm. www.marycentre.com

Meta Centre Languages: Tel: 416-736-0199 401 Champagne Dr., M3J 2C6 Services are offered in Fax: 416-736-9181 Services: School and recreational facilities for English. developmentally challenged adults 18+, employment training, and group homes. Hours: Mon-Fri 9:00am-3:00pm/ Sat 10:00am-3:00pm. Evenings: Mon & Wed 7:00pm-9:00pm. www.metacentre.ca

Ministry of Community and Social Services Languages: Tel: 416-325-0623 477 Mt. Pleasant Rd., 2nd Flr., M7A 1G1 Services are offered in Fax: 416-325-9640 375 University Ave., 5th Flr., M7A1G1 English and French. Tel: 416-325-0500 Services: Handicapped children benefits and Toll-Free: special services for people with disabilities. 1-888-789-4199 Hours: Mon-Fri 8:30am-4:30pm. www.mcss.gov.on.ca/mcss/english

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Multiple Sclerosis Society of Canada Languages: Tel: 416-922-6065 250 Dundas St. W., Ste. 500, M5T 2Z5 Services are offered in Fax: 416-922-7538 Services: Support groups, assistive devices for English and French. loan, short term, info, and referral. Hours: Mon-Fri 9:00am-5:00pm. www.mssociety.ca

Muscular Dystrophy Assoc. of Canada Languages: Tel: 416-488-2699 2345 Yonge St., Ste. 900, M4P 2E5 Services are offered in Fax: 416-488-7523 Services: Information, advocacy and referral to English and French. Fax: 416-488-0107 home support services for people with Toll-Free: neuromuscular disorders. 1-800-687-2538 Some equipment available. Hours: Mon-Fri 8:30am-4:30pm. www.muscle.ca

Ontario Federation for Cerebral Palsy Languages: Tel: 416-244-9686 1630 Lawrence Ave. W., Ste. 104, M6L 1C5 Services are offered in Fax: 416-244-6543 Services: Programs and support for families and English. Toll-Free: persons with cerebral palsy, information 1-877-244-9686 database for people with disabilities, educational services program, individualized planning program, long-term planning support program, and assistive devices funding program. Hours: Mon-Fri 8:30am-4:30pm. www.ofcp.ca

Ontario March of Dimes-Toronto Office Languages: Tel: 416-425-3463 10 Overlea Blvd., M4H 1A4 Services are offered in Fax: 416-425-1920 Services: Vocational rehabilitation, independent English. Toll-Free: living assistance, assistive devices, and 1-800-263-3463 employment services. Hours: Mon-Fri 9:00am-4:30pm. www.marchofdimes.ca

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Parent Outreach Program (Woodgreen) Languages: Tel: 416-645-6000 815 Danforth Ave., Ste. 100 M4J 1L2 Services are offered Ext. 1311 Services: In-home teaching support to parents mainly in English. Fax: 416-645-0134 of children and youth, from the age of 2.5–17 years with developmental handicaps or autism. Hours: Mon-Fri 9:00am-5:00pm. www.woodgreen.org

Parking Permits for People with Disabilities Languages: Tel: 416-235-4686 Ministry of Transport Services are offered in Toll-Free: Services: Issue parking permits for people with English and French. 1-800-268-4686 disabilities. Hours: Mon-Fri 8:30am to 5:00pm. www.mto.gov.on.ca/english

St. Elizabeth Health Care Languages: Tel: 416-498-8600 2 Lansing Square, Ste. 600, M2J 4P8 Services are offered in Fax: 416-498-0213 Services: In home support service for persons English and various Tel: 416-940-9655 with developmental or physical disabilities. other languages. Nurses, homemakers, companions, consulting, education, driver assessment, and training. Crisis line Hours: Mon-Fri 8:30am-4:30pm. www.stelizabeth.com

Surrey Place Centre Languages: Tel: 416-925-5141 2 Surrey Pl., M5S 2C2 Services are offered in Fax: 416-923-8476 Services: Outpatient assessment and diagnosis, English. consultation and treatment, behavioural analysis, and therapy. Hours: Mon & Fri 8:30am-5:00pm/ Wed & Thurs 8:30am-9:00pm. www.surreyplace.on.ca

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Three Trilliums Community Place Languages: Tel: 416-598-1564 25 Elm St., Ste. 404, M5G 2G5 Services are offered in Fax: 416-598-4033 Services: Serve adults with physical disabilities. English. Hours: Mon-Fri 9:00am-5:00pm. www.visioninstitute.optometry.net

Visiting Homemakers Home Health Care Languages: Tel: 416-489-2500 Family Care and Parental Relief Services are offered in Fax: 416-489-7533 477 Mount Pleasant Rd., Ste. 500, M4S 2L9 English and French. Toll-Free: Services: Homemaking, nursing, parental 1-888-314-6622 support for newborns, heavy cleaning, and manicure/pedicure service for those who are physically or mentally disabled. Hours: Mon-Fri 8:30am-4:30pm. www.vha.ca

VOICE-for Hearing Impaired Children Languages: Tel: 416-487-7719 Mailing: P.O. Box 30045, L6H 7L8 Services are offered in Toll-Free: Services: Emotional and technical support, English and French. 1-866-779-5144 auditory verbal therapy, parent support groups, workshops, newsletter, and magazine. Hours: Mon-Fri 9:00am-5:00pm. www.voicefordeafkids.com [email protected]

The War Amps Languages: Tel: 416-412-0600 1 Maybrook Dr., M1V 5K9 Services are offered in Fax: 416-297-2650 Services: Computer training, workshops for English and French. Toll-Free: disabled persons, and key tag service. 1-800-465-2677 Hours: Mon-Fri 8:30am-4:30pm. www.waramps.ca

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Wheel Trans (T.T.C.) Languages: Customer Service Services: Transportation service for seniors and Services are offered in Tel: 416-393-4111 people who are disabled. English. Telephone Reservations: Hours: Mon-Fri 6:00am-1:00am/Sat, Sun & interpretation is Tel: 416-393-4222 Holidays 7:00am-1:00am. available, if required. TTY: 416-393-4555 www.ttc.ca

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Agincourt Community Services Association Languages: Tel: 416-321-6912 4155 Sheppard Ave. E., M1S 1T4 Services are offered in Fax: 416-321-6922 Services: Child and family, youth, housing and Cantonese, English, homeless, seniors, parenting project, food and Mandarin. security, immigrant & settlement. Hours: Mon-Thurs 9:00am-5:00pm/ Fri 9:00am-1:00pm. www.agincourtcommunityservices.com

Anne Johnston Health Station Languages: Tel: 416-486-8666 2398 Yonge St., M4P 2H4 Services are mainly Fax: 416-486-8660 Services: Community Health Centre, providing offered in English. services that promote the health and wellbeing of Interpreters are seniors, youth and physically disabled. available upon Hours: Mon, Tues, Thurs & Fri 8:30am-5:00pm/ request. Wed 8:30am-7:00pm/ Sat 11:30am-4:00pm. www.ajhs.ca

Bayshore Home Health Languages: Tel: 1-877-289-3997 92 Kingston Rd, M4W 1T2 Services are mainly Services: A trusted provider of home healthcare Offered in English. services for government funders across Canada. Interpreters are Provide in-home services that promote the available based on the health, wellbeing and independence of all availability and Canadians, by providing customized care plans location. and solutions that allow clients to remain in the comfort of their own home. Hours: 7:00am-11:00pm. www.bayshore.ca

Bell Canada Special Needs Telecomm. Centre Languages: TTY: 1-800-268-9242 P.O. Box 920, Stn. Ave., M5W 1G5 Services are provided Services: Services for persons with a hearing, in English and French. speech, visual or other physical disability. Hours: Mon-Fri 8:30am-5:00pm. www.bell.ca/specialneeds

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Better Living Health and Community Services Languages: Tel: 416-447-7244 1 Overland Dr., M3C 2C3 Services are provided Fax: 416-447-6364 Services: Social, recreation and education in English. programs, health counseling, public health nurse, chiropodist, financial and legal clinics, income tax assistance, and widows support group. Hours: Mon-Fri 9:00am-5:00pm. www.betterlivinghealth.org

Carefirst Seniors and Community Services Languages: Tel: 416-502-2323 Association Services are offered in Fax: 416-502-2382 3601 Victoria Park Ave., Ste. 501, M1W 3Y3 Cantonese, English, Services: Assisted living, bereavement services, French, Hindi and, family health team, chronic disease management Mandarin. services, diabetes education program, elder abuse helpline, homecare services, youth volunteer development program, adult day program for frail or socially isolated seniors, supportive housing services, transitional care centre, transportation services, and wellness club. Hours: Mon–Fri 9:00am-5:00pm. www.carefirstseniors.com

Central East LHIN – Home and Community Languages: Tel: 416-750-2444 Care Services Services are offered in Fax: 1-855-352-2555 100 Consilium Pl., 8th Flr., M1H 3E3 Chinese, English, and Tel: 416-701-4806 Services: Nursing care, physiotherapy, French. Toll-Free: occupational therapy and personal support work. 1-866-779-1931 Hours: Mon–Fri 8:30am-4:30pm. www.ccac-ont.ca

Central Neighborhood House Languages: Tel: 416-925-4363 349 Ontario St., M5A 2V8 Services are mainly Fax: 416-925-1545 Services: In-home services for seniors, people offered in English and with disabilities, respite care, and light 26 other languages. housekeeping. Hours: Mon-Sun 8:30am-6:00pm. www.cnh.on.ca

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City of Toronto – Senior Services and Long- Languages: Tel: 416-392-8579 Term Care – Homemakers and Nurses 1530 Services are mainly Markham Rd., Ste. 502, M1B 3G4 offered in English. Services: Offer homemaking services through community agency contracts. Provides services such as light housekeeping, laundry, shopping and meal preparation to individuals who require assistance with household activities of daily living, and who have limited financial resources. Hours: Mon-Fri 8:30am-4:30pm. www.toronto.ca

Davenport Perth Neighbourhood & Languages: Tel: 416-656-8025 Community Health Centre Services are mainly Fax: 416-656-1264 1900 Davenport Rd., M6N 1B7 provided in English. Services: Community Health Centre. Interpreters are Early childhood development and parenting available for various programs, skills development and social support languages upon programs for children, youth, isolated adults and request. seniors. Settlement, adult literacy. Tenant support and eviction prevention program, community development, community arts, volunteer opportunities, health care for youth, and community choice pharmacy. Hours: Mon-Thurs 9:00am-7:00pm/ Fri 9:00am-5:00pm. www.dpnc.ca [email protected]

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Dixon Hall Languages: Tel: 416-863-0499 58 Sumach St., M5A 3J7 Services are offered Fax: 416-863-9981 Services: Neighbourhood programs, summer mainly in English and day camp, youth leadership, after school Mandarin. programs, parenting support, community trips, health and wellness, music school, adult day program, services for seniors and employment services. Hours: Mon-Thurs 8:00am-8:00pm/ Fri 8:30am-4:00pm. www.dixonhall.org [email protected]

Famosa Evergreen Senior Citizens Centre Languages: Tel: 416-497-3331 3680 Victoria Park Ave., U#6, M2H 3K1 Services are mainly Fax: 416-497-3331 Services: Health seminars, outreach, dancing, offered in English and sports, outdoor adventures, and interaction with Chinese. other seniors to decrease isolation. Hours: Mon-Fri 9:00am-5:00pm. www.fescc.ca

Geri Health Home Care Languages: Tel: 416-431-6266 1200 Markham Rd Ste. LL26, M1H 3C3 Services are mainly Services: Team of Registered Nurses, Registered offered in English and Practical Nurses and Personal Support Workers Chinese. that deliver nursing services for continuing health services and non-clinical home care services that provide assistance to perform activities of daily living and maintain client's optimum functioning. Services are available in the client's home, retirement homes and long term care homes. Hours: 24/7. [email protected]

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Harmony Hall Centre for Seniors Languages: Tel: 416-752-0101 2 Gower St., M4B 1E2 Services are offered in Fax: 416-752-869 Services: Settlement services and programs for English. seniors above 50. Hours: Mon-Fri 9:00am-5:00pm. www.call-a-service.com

Island Park Retirement Residence - Sienna Languages: Tel: 705-653-3100 Senior Living Services are offered in 18 Trent Dr., K0L 1L0 English. Services: For 55 years and older adults. Offer around the clock staff, on-site nursing, 3 meals per day, fitness program, massage therapy, hairdresser, foot care, social activities and weekly housekeeping. Additional services are also available such as medication administration, personal care, laundry and daily housekeeping. Hours: 24/7 www.siennaliving.ca

Mon Sheong LTC Centres Languages: Tel: 416-291-3898 2030 McNicoll Ave., M1V 5P4 Services are offered in Services: 160 bed long-term care home *24-hour English, Cantonese, nursing and personal care * access to a doctor and Mandarin. and other health professionals * short stay available. Accredited by CARF, bedding and furniture, laundry, housekeeping, meals, personal hygiene supplies. • Hours: 24/7 www.monsheong.org •

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Mosaic Home Care Services & Community Languages: Tel: 905-597-7000 Resource Centres Arabic, Bengali, Ext. 236 Corporate Office: Chinese, Creole, Fax: 905-597-5446 The Shops on Steeles & 404 (shopping mall) English, Farsi, Tel: 416-322-7002

Filipino, French, Fax: 905-597-7000 Toronto Office: Located in The CNIB Centre Hindi, Greek, Gujarati, 1929 Bayview Ave., Ste. 215H M4G 3E8 Hebrew, Italian, Services: Private home care company that Nepali, Polish, provides certified and experienced PSW’s, Portuguese, Nurses plus Lifestyle Companions® and Home Romanian, Russian, Makers for all ages. Unique to Mosaic are 2 Community Resource Centres and is their way of Spanish, Tagalog, giving back and supporting the community with Tamil, Tibetan, community spaces and free hobby based social Turkish, and Urdu. events including Memory Cafés, Community Cafes, knitting groups, lectures & more! Hours: Mon-Fri 8:30 – 5:30pm. www.mosaichomecare.com

Nurse Next Door Languages: Tel: 289-275-2425 Durham Region – Pickering, Ajax, Whitby, Services are offered in Oshawa and Peterborough English, French, Services: Provides home care services to clients Gujarati, Hindi, and of all ages. Swahili. Services include: companionship, meal preparation, home making, home nursing, care caregiver relief/respite care, personal care, • end-of-life care, transportation accompaniment, • around-the-clock, care foot and wound care, • advanced home and monitoring and emergency response etc. • Office hours: Mon-Fri 9:00-5:00 pm. •

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Philips Lifeline Languages: Tel: 416-442-5583 95 Barber Greene Rd., Ste. 105, M3C 3E9 Cantonese, English, Services: Emergency Response System. French, Greek, Hours: 24/7. Gujarati, Italian, www.lifeline.ca Mandarin, and many other languages.

Pine Tree Seniors Centre Languages: Tel: 416-283-9822 4130 Lawrence Ave. E., M1E 2R8 Services are offered in Fax: 416-283-9822 Services: Community support for seniors and Cantonese, English, disabled, social support family resource center French, Mandarin, and and health promotion. Tamil. Hours: Mon-Fri 9:00am-7:00pm. www.schcontario.ca

Providence Healthcare Languages: Tel: 416-285-3666 3276 St. Clair Ave. E., M1L 1W1 Services are mainly Services: Offer a wide variety of programs and offered in English. services through Providence Hospital such as: Interpreters are Rehab, Palliative Care, Ambulatory Care, Long available for other Term Care, Adult Day Program, and Family and languages, if needed. Caregiver Support. Hours: 24/7 www.providence.on.ca

Salvation Army Family Services Admin. Office Languages: Tel: 416-759-1721 2021 Lawrence Ave. E., Ste. 20, M1R 2Z2 Services are offered in Fax: 416-759-2822 Services: Music, education, fellowship, English. communication, food bank and family services childcare church. Hours: Mon 10:00am-11:30am & 1:00pm-2:00pm/ Wed 10:00am-11:30am & 1:00pm-4:00pm/ Thurs 10:30am-11:30am/ Fri 10:00am-11:00am. www.scarboroughcitadel.ca

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Scarborough Centre for Healthy Communities Languages: Tel: 416-642-9445 629 Markham Rd., M1H 2A4 Services are offered in Fax: 416-284-1964 Services: Community Health Centre. English, Hindi, Food and nutrition program, community health Mandarin, and Tamil. programs. Caregiver support, home help/homemaking, food and clothing bank, income tax clinic, affordable transportation services and community health programs. Hours: Mon, Wed & Fri 9:00am-5:00pm/ Tues 9:00am-6:00pm/Thurs 8:00am-8:00pm/ Sat 9:00am-4:00pm. www.schcontario.ca

Scarborough Crossroads Family Resource Languages: Tel: 416-297-6937 Centre Inc. Services are provided Fax: 647-436-4694 2821 Birchmount Rd., Ste. 111, M1W 2C8 in English. Services: Parent child drop-in, after school program, youth drop-in, breakfast program, seniors, and coffee hour. Hours: Mon-Fri 9:00am-4:30pm. www.scarboroughcrossroads.org

Scarborough Retirement Residence Languages: Tel: 416-264-3566 148 Markham Rd, M1M 2Z8 Services are provided Services: retirement home community in English. Hours: 24/7 www.scarboroughretirement.ca

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SE Health – St. Elizabeth Health Languages: Tel: 905-940-9655 90 Allstate Parkway, Ste. 300, L3R 6H3 Services are offered in Services: Provides health care services across English. many areas of the health system, including home and community care, long-term care, acute care and primary care. Our customers include governments, regional health authorities, local health integration networks, hospitals, the seniors’ living sector, community organizations and consumers. Hours: 24/7 (switch to after hours after 4:00 pm) www.sehc.com

Senior Link Neighborhood Link Support Languages: Tel: 416-691-7407 Services Services are offered in Tel: 416-698-6781 3036 Danforth Ave., M4C 1N2 English. Fax: 416-698-6453 680 Kingston Rd., M4E 1R4 Services: Shopping program for seniors. Hours: Mon-Thurs 9:00am-4:00pm/ Fri 9:00am-1:00pm. www.senior-link.com

Senior Persons Living Connected Languages: Tel: 416-493-3333 3333 Finch Ave. E., M1W 2R9 Services are offered in Fax: 416-493-3391 Services: Adult day program, affordable Cantonese, English, housing seniors’ apartments, arthritis French, Hindi, management clinic, cancer support group, case Mandarin, Tagalog management, caregiver support, Chinese adult Tamil and, Urdu. day program, friendly visiting services, geriatric assessment and intervention network clinic, health promotion program, home making, meals on wheels, and transportation services. English classes, immigration support program. Administration hours: Mon-Fri 8:30am-5:00pm. www.splc.ca

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Seniors Tamil’s Centre Languages: Tel: 416-496-2897 5200 Finch Ave. E., U#203, M1S 4Z2 Services are offered in Fax: 416-496-8941 Services: Day programs and settlement services English, and Tamil. for seniors 50+. Hours: Mon-Fri 9:30am-5:00pm. www.seniortamilscentre.com

Seven Oaks - Long-Term Care Home Languages: Tel: 416-392-3500 9 Neilson Rd., M1E 5E1 Services offered in Services: Long term care home; behaviour English, Tamil and Armenian. supports, young adult center. Hours: 24/7 Administration: Mon-Fri 8:30am-4:30pm. www.toronto.ca/community-people/housing- shelter/lo...

Shepherd Village Languages: Tel: 416-609-5700 3760 Sheppard Ave E, M1T 3K9 Services are offered in Services: Retirement Home Seniors Apartments English. and Life Lease Residence Office Hours: Mon-Fri 9:00am-5:00pm. www.shepherdvillage.org/

Spectrum Health Care Languages: Tel: 416-964-0322 Hudson's Bay Centre 2 Bloor St. E., Ste. 1200, Services are offered in M4W 1A8 English. Services: Offer a wide range of diverse health care services which include nursing, personal and home support, foot care, advanced illness and palliative care, post-surgery/wound care, stroke care and diabetes care. Hours: Mon-Fri 9am-5pm After hours: Mon-Sun 24/7 www.spectrumhealthcare.com

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TransCare Community Support Services Languages: Tel: 416-750-9885 1045 McNicoll Ave., M1W 3W6 Services are offered in Fax: 416-750-1310 Services: Information and referral, recreation English. programs, affordable transportation services for seniors, crisis intervention, health program, personal support and home making, meals on wheel, income tax clinic, information on financial assistance, and health and wellness. Hours: Mon-Fri 8:30am-4:30pm. www.ssse.ca

VHA Home Health Care Languages: Tel: 416-489-2500 30 Soudan Ave, Ste. 600, M4S 1V6 Services are offered in Services: Offers a wide range of service to English. support independence in-home nursing, attendant and palliative care, personal support services, homemaking, extreme cleaning, hoarding support services, family and child care, caregiver relief and emergency child care, infant and multiple birth support, foot care, occupational therapy, physiotherapy, dietitian, speech-language pathologist, social work services health and wellness programs. Hours: Mon-Fri 8:30am-4:30pm/ Customer Service Centre: Daily 6:30am-9:30pm.

Wexford Residence (The) Languages: Tel: 416-701-2503 1860 Lawrence Ave. E., M1R 5B1 Services are offered in Services: Long-term care home, residential care, English. nursing and personal care. Hours: 24/7 www.thewexford.org

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16. Services for Seniors

Woodgreen Community Services Languages: Tel: 416-645-6000 815 Danforth Ave., Ste. 100, M4J 1L2 Services are offered in Fax: 416-469-2947 Services: Home, transportation, caregiver Cantonese, English, support, Alzheimer’s, stroke survivors’ programs Filipino, Mandarin, for seniors, children and youth employment, and, Vietnamese. financial empowerment, housing, immigrant services, and senior services. Hours: Mon-Fri 9:00am-5:00pm. www.woodgreen.org

Warden Woods Community Centre Languages: Tel: 416-694-1138 74 Firvalley Crt., M1L 1N9 Services are offered in Fax: 416-694-1161 Services: Legal advice and programs, recreation, Arabic, Bengali, meals on wheels, transportation services, conflict Cantonese, English, resolution, LIP (Local Immigration Partnership Mandarin, Tamil, program), Microloan programs, early childhood Tagalog, and Somali. and family program, youth court, and school advocacy. Hours: Mon-Fri 9:00am-5:00pm. www.wardenwoods.com

Yee Hong Centre for Geriatric Care - Languages: Tel: 416-321-6333 Scarborough-McNicoll Services are offered in 2311 McNicoll Ave., M1V 5L3 English, Cantonese, Services: Help people remain independent in and Mandarin. their own homes and community for as long as possible, referral to other community services. The following programs are offered: Active Senior Program, Adult Day Program, • Adult Day Program for individuals with Alzheimer’s disease and related dementias, caregiver education and support services, • friendly visiting, long-term care home. Hours: Administration Mon-Fri 9:00am-5:00pm. www.yeehong.com

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16.1 In Home Services for Seniors

Canadian Cancer Society (Scarborough Languages: Tel: 416-431-1800 Office) Services are offered Fax: 416-488-2872 55 St. Clair Ave. W., Ste. 500, M4V 2Y7 mainly in English. Toll-Free: Services: Friendly visiting, peer support, Interpreters are 1-888-939-3333 homemaking support, self-help groups and available for more transportation services. Medical information than 30 different and patient related inquiries. languages. Hours: Mon-Fri 8:30am-5:00pm. www.cancer.ca [email protected]

Carefirst Seniors and Community Services Languages: Tel: 416-502-2323 Association Services are offered in Fax: 416-502-2382 3601 Victoria Park Ave., Ste. 501, M1W 3Y3 Cantonese, English, Services: Assisted living, bereavement French, Hindi and, services, family health team, chronic disease Mandarin. management services, diabetes education program, elder abuse helpline, homecare services, adult day program for frail or socially isolated seniors, supportive housing services, transitional care centre, transportation services, and wellness club. Hours: Mon–Fri 9:00am-5:00pm. www.carefirstseniors.com

CarePartners Languages: Tel: 905-858-1386 1100 Central Pkwy W, L5C 4E5 Services are offered in Services: Personal support workers, English. Interpreters rehabilitation services and nursing care for are available for other patients in homes, schools, retirement homes, languages, if required. clinics, and workplaces. Our services are available across Ontario, in both urban and rural communities. [email protected]

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16.1 In Home Services for Seniors

Centers D’Accueil Heritage (French) Languages: Tel: 416-365-3350 33 Hahn Place, Ste. 104, M5A 4G2 Services are offered in Fax: 416-365-1533 Services: Transportation and escort program, English and French. homemaking, security checks, intervention and assistance services, congregate dining program, caregiver support, volunteer hospice visiting program, adult day program, and elderly persons’ center. Hours: Mon-Fri 9:00am-5:00pm. www.caheritage.org

Community Interlink Program Languages: Tel: 416-946-4590 Princess Margaret Hospital Services are offered in Fax: 416-964-4590 610 University Ave., M5G 2M9 English. Services: Assists cancer patients living at home. Physical, emotional and social assessments, pain and systems management, and psychological support. No hands-on nursing offered. Hours: Mon-Fri 9:00am-12:00pm. www.uhn.ca

COTA- Comprehensive Rehabilitation and Languages: Tel: 416-785-9230 Mental Health Services Services are offered in Fax: 416-785-9358 550 Queen St. E., Ste. 201, M5A 1V2 English only. Toll-Free: Services: Mental health and community 1-888-785-2779 support services, court and justice related services, homelessness related services, community liaison worker program, and adult day services. Hours: Mon-Fri 8:30am-4:30pm. www.cotahealth.ca

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16.1 In Home Services for Seniors

Mosaic Home Care Services and Community Languages: Tel: 905-597-7000 Resource Centres English, French Ext. 236 Corporate Office: Arabic, Bengali, Fax: 905-597-5446 The Shops on Steeles & 404 (shopping mall) Chinese, Creole, Farsi, Tel: 416-322-7002 Toronto Office: Filipino, Greek, Fax: 905-597-7000 Located in The CNIB Centre 1929 Bayview Ave., Ste. 215H M4G 3E8 Hindi/Gujarati, Services: Private home care company that Hebrew, Italian, provides certified and experienced PSW’s, Nepali, Polish, Nurses plus Lifestyle Companions® and Home Portuguese, Makers for all ages. Unique to Mosaic are 2 Romanian, Russian, Community Resource Centres and is their way of giving back and supporting the community Spanish, Tagalog, with community spaces and free hobby based Tamil, Tibetan, social events including Memory Cafés, Turkish, and Urdu. Community Cafes, knitting groups, lectures & more! Hours: Mon-Fri 8:30 – 5:30pm. www.mosaichomecare.com

Philip Aziz Centre for Hospice Care Languages: Tel: 416-363-9196 558 Gerrard St. E., M4M 1XB Services are offered in Fax: 416-363-6983 45 Jack Layton Way, M4M 0B7 English. Services: Home hospice care for persons with HIV/AIDS or other life threatening illnesses. Palliative, respite care for primary caregiver, free of charge emotional/spiritual support, recreational and camp programs for children, and professional chaplaincy services. Hours: Mon-Fri 8:30am-4:30pm. http://www.philipazizcentre.ca

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16.1 In Home Services for Seniors

Salvation Army Family Services Languages: Tel: 416-441-9069 2021 Lawrence Ave. E., Ste. 20, M1R 2Z2 Services are offered in Tel: 416-759-1721 Services: Music, education, fellowship, English. Fax: 416-759-2822 communication, food bank and family services childcare church. Hours: Mon 10:00am-11:30am/& 1:00pm- 2:00pm/Wed 10:00am-11:30am & 1:00pm 4:00pm/Thurs 10:30am-11:30am/ Fri 10:00am-11:00am. www.scarboroughcitadel.ca

Central East LHIN – Home and Community Languages: Tel: 416-750-2444 Care Services Services are offered in Fax: 1-855-352-2555 100 Consilium Pl., 8th Flr., M1H 3E3 Chinese, English, and Tel: 416-701-4806 Services: Nursing care, physiotherapy, French. Toll-Free: occupational therapy, personal support work, 1-866-779-1931 referral, nutrition and food counselling, speech and language therapy, palliative care, adult day programs, supportive housing, and retirement homes. Hours: Mon-Fri 8:30am-4:30pm. www.ccac-ont.ca

Senior Link Neighborhood Link Support Languages: Tel: 416-691-7407 Services (NLSS) Services are offered in Tel: 416-698-6781 3036 Danforth Ave., M4C 1N2 English. Fax: 416-698-6453 680 Kingston Rd., M4E 1R4 Services: Providing shopping services for seniors, community services, employment services, housing services, newcomer services, child and youth services. Hours: Mon-Thurs 9:00am-4:00pm/ Fri 9:00am-1:00pm. www.senior-link.com

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16.1 In Home Services for Seniors

S.R.T. MedStaff Languages: Tel: 416-968-0833 2 Bloor St W, 28th Flr., M4W 3E2 Services are mainly Services: Provides home care services, offered in English. including a full range of comprehensive and Services are available specialty nursing services, and personal in more than 40 support services to help with activities of daily different languages. living. Other services include: • Palliative care, wound care, IV therapy, Geriatric care, homemaking services including cleaning and meal preparation, rehabilitation • Post operation care, diabetes care, foot care, medication management etc. • Hours: 24/7, administration: 5:00am-12:00 midnight, after hours on call.

St. Elizabeth Health Care Languages: Tel: 416-498-8600 2 Lansing Square, Ste. 600, M2J 4P8 Services are offered in Fax: 416-498-0213 Crisis line English and various Tel: 416-940-9655 Services: In-home support service for persons other languages. with developmental or physical disabilities. Nurses, homemakers, companions, consulting, education, driver assessment, training, senior living, and rehabilitation services. Hours: Mon-Fri 8:30am-4:30pm. www.stelizabeth.com

Senior Persons Living Connected Languages: Tel: 416-493-3333 3333 Finch Ave. E., M1W 2R9 Services are offered in Fax: 416-493-3391 Services: Affordable housing, seniors’ Cantonese, English, apartments, friendly visiting services, home French, Hindi, making, meals on wheels, and transportation Mandarin, Tagalog services. Tamil and, Urdu. Administration hours: Mon-Fri 8:30am-5:00pm. www.splc.ca

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16.1 In Home Services for Seniors

Stonegate Community Health Centre Language: Tel: 416-231-7070 150 Berry Rd., M8Y 1W3 Services are mainly Fax: 416-231-2663 Services: Asthma education, pre and post natal provided in English. programs, early years programs ages 0-6, Interpreters are parenting programs, senior programs, available for many women’s programs, food access, housing, different languages. homelessness, chiropody services, smoking cessation, diabetes education, and dental services. Hours: Mon-Tues 8:30am-8:00pm/ Wed 8:30am-6pm/Thurs-Fri 9:00am-5:00pm. www.stonegatechc.org [email protected]

Three Trilliums Community Place Languages: Tel: 416-598-1564 25 Elm St., Ste. 404, M5G 2G5 Services are offered in Fax: 416-598-4033 Services: Serves adults with physical English. disabilities. Hours: Mon-Fri 9:00am-5:00pm. [email protected]

TransCare Community Support Services Languages: Tel: 416-750-9885 1045 McNicoll Ave., M1W 3W6 Services are offered in Fax: 416-750-1310 Services: Home cleaning, foot clinic, hearing English. clinic, and links for seniors. Hours: Mon-Fri 8:30am-4:30pm. www.tcare.ca

Victorian Order of Nurses (V.O.N) Language: Tel: 647-788-3180 2150 Islington Ave., Ste. 301, M9P 3V4 Services are offered in Fax: 905-479-3086 Services: Nursing services, volunteer visiting, English and French. palliative care, nutrition, and healthcare. Hours: Mon-Fri 8:30am-4:30pm/ Sat, Sun & Holidays 8:00am-8:00pm. www.von.ca/torontoyork

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16.1 In Home Services for Seniors

Visiting Homemakers Home Health Care Languages: Tel: 416-489-2500 (VHA) Services are offered in Fax: 416-489-7533 175 Brentcliffe Rd., M4G 3Z1 English. Toll-Free: Services: Long term palliative in home nursing 1-888-314-6622 and cleaning service. Fee on sliding scale based on medical condition for 6-8 weeks following surgery. Nursing, physiotherapy, speech language pathology, occupational therapy, personal care and home support, social work services, dietetics, extreme cleaning, clutter and hoarding support. Hours: Mon-Fri 8:30am-4:30pm. www.vha.ca

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17. Services for Uninsured and Marginalized Clients

Access Alliance Multicultural Health and Languages: Tel: 416-693-8677 Community Services Services are mainly Fax: 416-693-1330 3079 Danforth Ave., M1L 1A8 offered in English. 761 Jane St., Ste. 200B, M6N 4B4 Interpreters are 340 College St., Ste. 500, M5T 3A9 available for more than Services: Primary health care services, 100 languages. community health programs, settlement services, English classes, nutrition programs, and pregnancy care. Hours: Mon-Fri 9:00am-5:00pm. www.accessalliance.ca

Anne Johnston Health Station Languages: Tel: 416-486-8666 2398 Yonge St., M4P 2H4 Services are mainly Fax: 416-486-8660 Services: Community Health Centre, providing offered in English. services that promote the health and wellbeing Interpreters are of seniors, youth and physically disabled. available upon Hours: Mon, Tues, Thurs & Fri 8:30am- request. 5:00pm/Wed 8:30am-7:00pm/ Sat 11:30am-4:00pm. www.ajhs.ca

Birchmount Bluffs Neighborhood Center Languages: Tel: 416-396-4310 93 Birchmount Rd., M1N 3J7 Services are offered in Fax: 416-396-4314 Services: Family Resource and Community English, Mandarin, Recreation Centre. Children, seniors and youth Persian, Spanish, and employment programs, and youth drop-in Urdu. satellite at Kingston Rd. & St. Clair. Hours: Mon-Thurs 8:30am-7:30pm/ Fri 8:30am-3:00pm/Sat 8:00 am-12:00am. www.bbnc.ca [email protected]

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17. Services Uninsured and Marginalized Clients

Canadian Center For Refugee & Immigrant Languages: Tel: 1-647-267-2176 HealthCare English Fax: 1-647-493-3121 4158 Sheppard Ave. E., M1S 1T3 Services: Medical clinic run by volunteer health professionals and agencies. No Ontario Health Insurance required. Walk in during clinic hours only, no appointments, tourists and visitors not eligible. Hours: Tue, Thurs 5:00pm-8:00pm. www.healthequity.ca [email protected]

Christie Refugee Welcome Centre Languages: Tel: 416-588-9277 43 Christie St., M6G 3B1 Services are offered in Ext. 28 Services: Examinations, treatment, vaccinations, English. Fax: 416-536-6329 counseling etc. Hours: Mon 11:00am-3:00pm/Tues 1:30am– 4:30pm/Thurs & Fri 9:30am–12:30pm. www.christiestreet.com

Crossroads Refugee Health Clinic (at Women’s Languages: Tel: 416-323-6031 College Hospital) Services are offered in 76 Grenville St., 3rd Flr., M5S 1B2 English. Services: Examinations, treatment, vaccinations, counselling, and so many more services. Hours: Mon-Fri 8:00am-4:00pm. www.womenscollegehospital.ca

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17. Services Uninsured and Marginalized Clients

Davenport Perth Neighbourhood & Languages: Tel: 416-656-8025 Community Health Centre Services are mainly Fax: 416-656-1264 1900 Davenport Rd., M6N 1B7 provided in English. Services: Community Health Centre. Interpreters are Early childhood development and parenting available for various programs, skills development and social languages upon support programs for children, youth, isolated request. adults and seniors. Settlement, adult literacy. Tenant support and eviction prevention program, community development, community arts, volunteer opportunities, health care for youth, and community choice pharmacy. Hours: Mon-Thurs 9:00am-7:00pm/ Fri 9:00am-5:00pm. www.dpnc.ca [email protected]

East End Community Health Care Languages: Tel: 416-778-5858 1916 Queen St. E., M4L 1G4 Services are offered in Fax: 416-778-5855 Services: Nursing, physician and foot care. English only. Hours: Mon 9:00am-8:00pm/ Tues, Wed & Thurs 8:00am-8:00pm/ Fri 9:00am-5:00pm/Sat 9:00am-12:00pm & 1:00pm-5:00pm. www.eastendchc.on.ca

IMAGINE Students Promoting Health Clinic Languages: Tel: N/A 168 Bathurst St., M5V 2R4 Services are offered in Services: Free, student-run drop-in health clinic. English. No OHIP requirements. Hours: Sat 10:00am-2:00pm. www.imagine-clinic.squarespace.com [email protected]

132

17. Services Uninsured and Marginalized Clients

Immigrant Women’s Health Centre (IWHC) Languages: Tel: 416-323-9986 489 College St., Ste. 200, M6G 1A5 Services are offered in Fax: 416-323-0447 Services: Health Clinic. English. Hours: Mon-Fri 9:00am-5:00pm. iwctoronto.com [email protected]

Inner City Health Associates (ICHA) Languages: Tel: 416-591-4417 59 Adelaide St E, 2nd Flr., M5C 1K6 Services are offered in Services: Provides primary, mental health and English. palliative care to the homeless and marginally housed at various shelters and drop-in centers across the City of Toronto. Hours: Mon-Fri 9am-5pm * service varies by clinic and site. www.icha-toronto.ca

Muslim Welfare Centre (Head Office) Languages: Tel: 416-754-8116 100 McLevin Ave., Ste. 4 & 4A, M1B 2V5 Services are offered in Toll-Free: Services: Women’s shelter, meals on wheels for English. 1-866-754-3111 seniors and homeless, free medical clinic, child support, water exploration, disaster relief program, food bank, and free medical clinic for students and visitors. Hours: Mon-Fri 10:00am-5:00pm/ Sat-Sun 10:30-4:00pm. www.muslimwelfarecentre.com

New Heights Community Health Centres Languages: Tel: 416-787-1661 12 Flemington Rd., M6A 2N4 Services are offered in Fax: 416-787-3761 Services: Primary care, dental clinic, and HIV English, Italian, testing program. Portuguese, Somali, Hours: Mon, Wed & Thurs 8:30am-8:30pm/ and Spanish. Fri 8:30am-5:00pm. www.newheightshealth.org

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17. Services Uninsured and Marginalized Clients

Parkdale Community Health Centre Languages: Tel: 416-537-2455 1229 Queen St. W., M6K 1L5 Services are offered in Fax: 416-537-5133 Services: Primary health care, and health English, Portuguese, promotion. Spanish, and Hours: Mon & Thurs 9:00am-8:00pm/ Vietnamese. Wed 9:00am-12:00pm & 3:00pm-8:00pm/ Fri 9:00am-5:00pm/Sat 10:00am-1:00pm. www.pchc.on.ca

Planned Parenthood Toronto Languages: Tel: 416-961-0113 36 Prince Arthur Ave., M5R 1A9 Services are mainly Fax: 416-961-2512 Services: Sexual health services. offered in English. Hours: Mon, Tues, & Thurs 9:30am–8:00 Interpreters are pm/Wed 9:00am-12:00pm & 4:00pm-8:00pm/ available for various Fri 9:30am-4:30pm/Sat 10:00am-2:00pm. languages upon www.ppt.on.ca request.

Regent Park Community Health Centre Languages: Tel: 416-364-2261 465 Dundas St. E., M5A 2B2 Services are mainly Fax: 416-364-0822 Services: Professional clinic for uninsured, offered in English. immigrant newcomer drop-in program, laundry Interpreters are and shower program for the homeless and available for various dental clinic. languages upon Hours: Mon, Tues & Thurs 9:00am-7:30pm. request. www.regentparkchc.org

Regent Park Community Health Centre-Dental Languages: Tel: 416-364-7019 Clinic Services are offered in Fax: 416-364-0822 465 Dundas St. E., M5A 2B2 English only. Services: Professional clinic for uninsured, immigrant newcomer drop-in program, laundry and shower program for the homeless and dental clinic. Hours: Mon 10:00am-5:00pm/ Tues12:00pm-7:00pm/Thurs 10:00am-6:00pm. www.regentparkchc.org

134

17. Services Uninsured and Marginalized Clients

Rexdale Community Health Centre Languages: Tel: 416-744-0066 8 Taber Rd., M9W 3A4 Services are offered in Fax: 416-744-1881 2267 Islington Ave., Unit 14., M9V 3W7 English, French, Tel: 416-744-0066 Services: Family physician, foot care, diabetes Spanish, Urdu, Hindi, Fax: 416-744-1451 classes, sexual health clinic, and chronic disease and Portuguese. management support. Hours: Mon-Fri 9:00am-5:00pm/ Sat 9:00am-2:00pm. www.rexdalechc.com

Scarborough Academic Family Health Centre Languages: Tel: 416-264-4446 (Community Volunteer Clinic for the Services are offered in Ext. 900 Medically Uninsured) English. 1125 Markham Rd., U#1, M1H 2Y5 Services: Examinations, treatment, vaccinations, counseling. Hours: Tues & Thurs 5:00pm-8:00pm.

Scarborough Centre for Healthy Communities Languages: Tel: 416-642-9445 629 Markham Rd., M1H 2A4 Services are offered Fax: 416-724-5205 Services: Community Health Centre. Support mainly in English. Tel: 416-297-7490 services for newcomers, those living in poverty, Interpreters are individuals with several chronic conditions, available for other individuals facing social isolation and languages, if required. individuals afflicted with mental health and addiction community health programs. Hours: Mon, Wed & Fri 9:00am-5:00pm/ Tues 9:00am-6:00pm/Thurs 8:00am-8:00pm/ Sat 9:00am-4:00pm. www.schcontario.ca

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17. Services Uninsured and Marginalized Clients

Scarborough Dental Health Services Languages: Tel: 416-338-7442 160 Borough Dr., M1P 4M8 Services are offered in Fax: 416-338-7584 Services: Dental Services for seniors and Arabic, Cantonese, children who are 17 years of age and under. Ethiopian, Farsi, Dental examination and x-rays, cleaning, French, German, fillings, extraction, root canal treatment, and Hebrew, Hindi, new and partial dentures. Hungarian, Italian, Hours: Mon, Tues, Thurs & Fri 8:00am-4:00pm/ Japanese, Korean, Wed 10:00am-6:00pm. Appointment required. Lithuanian, Mandarin, www.toronto.ca/health/dental Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbo-Croatian, Tagalog, Thai, Ukrainian, Vietnamese, and Yiddish.

Sojourn House (Metro United Church) 101 Languages: Tel: 416-864-0515 Ontario St., M5A 2V2. Services are offered in Fax: 416-955-0533 Services: Housing and shelter for newly arrived English, Spanish, refugee claimants. and Ethiopian Hours: Mon-Fri 9:00am-5:00pm. www.sojournhouse.org

TAIBU Community Health Centre Languages: Tel: 416-644-3536 27 Tapscott Rd., U#1, M1B 4Y7 Services are offered in Fax: 416-644-0102 Services: Community Health Centre. Chinese, English, Medical care, mental health support, social French, Gujarati, services, health promotion, early year’s Hindi, Punjabi, program, and dental clinic. Tagalog, Tamil, and Hours: Mon, Wed, Fri 9:00am-5:00pm/ Urdu. Tues & Fri 9:00am-5:00pm. www.taibuchc.ca

136

17. Services Uninsured and Marginalized Clients

Telehealth Ontario Languages: Toll-Free: Free confidential telephone service to get health Services are offered in 1-866-797-0000 advice or English and French. Services: A free, confidential telephone service on health advice on general health from a Registered Nurse. Hours: 24/7.

Toronto Health Connections Languages: Tel: 416-338-7600 Telephone consultation only. Services are offered in English. Toronto Public Health – Sexual Health Clinic Languages: Tel: 416-338-7438 160 Borough Dr., M1P 4M8 Services are offered in Fax: 416-338-6100 Services: Sexual Health Clinic. English. Birth control counseling, pregnancy testing, and STI testing. Hours: Drop In: Mon 9:30am-12:00noon & 2:00pm-6:30pm/Tues 1:00pm-3:30pm/ Wed 9:30-12:00pm & 3:30-6:30pm/ Thurs 9:30am-11:30am & 1:00pm-3:30pm/ Fri 9:30am-12:00pm. By appointment only: Wed 9:30am-12:00pm/ Thurs 9:00am-11:30am. www.toronto.ca

United Way Languages: Tel: 416-777-2001 26 Wellington St. E., 12th Flr., M5E 1W9 Services are offered in Fax: 416-777-0962 Services: Community hubs, youth, and English only. TTY: 1-866-620-2993 pathways to education. Hours: Mon-Fri 8:45am-4:45pm. www.unitedwaytoronto.com

137

17. Services Uninsured and Marginalized Clients

Urban Dental Clinic (ICHA) Languages: Tel: 416-289-4349 4158 Sheppard Ave. E., M1S 1T3 Services are provided Fax: 416-338-7584 Services: For low income adults up to 65 years mainly in English. (including youth not in school) who are residents of the City of Toronto and in need of emergency treatment. X-rays, fillings, extractions, prescriptions, and limited cleaning. Hours: Mon-Fri 8:00am-4:00pm (by appointment only). www.toronto.ca/health/dental

WOW Program-Regent Park Community Languages: Tel: 416-364-2261 Health Centre Services are offered in Fax: 416-364-0822 465 Dundas St. E., M5A 2B2 English. Services: Assist those who live on streets, no Interpreters are status, and social services. available upon request Hours: Wed 9:30am–11:30am. for various languages. www.regentparkchc.org

138

18. Services for Youth

ACCESS Employment Languages: Tel: 416-921-1800 489 College St., Ste. 100, M6G 1A5 Services are offered in Fax: 416-921-3055 2100 Ellesmere Rd., Ste. 250, M1H 3B7 English, Cantonese, Tel: 416-431-5326 Services: Youth Employment support, and talk Croatian, Farsi, Italian, Fax: 416-431-5286 English café. Mandarin, Portuguese, Hours: Mon & Wed-9:00am-8:30pm. Punjabi, Serbian- Tues & Thurs 9:00am-5:00pm/ Shona, Spanish, and Fri 9:00am-4:00pm. Tagalog. www.accestrain.com

Afghan Women’s Organization Languages: Tel: 416-266-1777 2555 Eglinton Ave. E., Ste. 211, M1K 5J1 Services are offered in Fax: 416-266-8145 Head Office: Dari, English, Farsi, Tel: 416-588-8552 789 Don Mills Rd., Ste. 700, M3C 1T5 Pashto, and Urdu. Fax: 416-588-4552 Services: Settlement services including: Information and orientation, interpretation and translation, information on sponsorship, forms completion, employment, referral, sessions on parenting, English conversation circle, women’s circle, citizenship classes, homework club, support counselling, job search workshops, access to computer and internet, and LINC classes. Hours: Mon-Fri 9:00am-5:00pm. Evenings & weekends by appointment only. www.afghanwomen.org

Agincourt Community Services Association Languages: Tel: 416-321-6912 4155 Sheppard Ave. E., Ste. 100, M1S 1T4 Services are offered in Fax: 416-321-6922 Services: Information and referral, food Arabic, Cantonese, security programs, emergency food bank, legal English, Mandarin, clinic, parent and child groups, income tax Punjabi, and Tamil. clinics, job bank, hot lunch program, homeless drop-in, harm reduction, and shower facilities. Hours: Mon-Thurs 9:00am-5:00pm/ Fri 9:00am-4:00pm. www.agincourtcommunityservices.com

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18. Services for Youth

Anne Johnston Health Station Languages: Tel: 416-486-8666 2398 Yonge St., M4P 2H4 Services are mainly Fax: 416-486-8660 Services: Community Health Centre, providing offered in English. services that promote the health and wellbeing Interpreters are of seniors, youth and physically disabled. available upon Hours: Mon, Tues, Thurs & Fri 8:30am- request. 5:00pm/Wed 8:30am-7:00pm/ Sat 11:30am-4:00pm. www.ajhs.ca

Boys and Girls Club of East Scarborough Languages: Tel: 416-281-0262 100 Galloway Rd., M1E 1W7 Services are offered in Fax: 416-281-0458 Services: Licensed child care, special needs English only. services, Ontario Early Years program, after school summer camp, and youth services. Hours: Mon-Fri 9:00am-8:00pm. www.esbgc.org

Canadian Centre for Victims of Torture Languages: Tel: 416 750-3045 (CCVT) Services are offered in Fax: 416-750-4990 2401 Eglinton Ave. E., U#310, M1K 5G8 Dari, English, Farsi, Services: After school program, youth French, Swahili, and leadership recreation programs. Tamil. Hours: Mon 9:00am-5:00pm/Wed & Thurs 9:00am-5:30pm/Fri 9:00am-4:00pm. www.ccvt.org

Canadian Tamil Youth Development Centre Languages: Tel: 416-431-4100 (CanTYD) Services are offered in Fax: 416-431-4150 705 Progress Ave., U#40, M1H 2X1 English and Tamil. Services: Information and referral, employment, career, health and family. Hours: Mon-Fri 10:00am-6:00pm. www.cantyd.org [email protected]

140

18. Services for Youth

Centre for Immigrant and Community Services Languages: Tel: 416-292-7510 (CICS) Services are offered in Fax: 416-292-7579 2330 Midland Ave. E., M1S 5G5 Cantonese, English, Tel: 416-293-4565 3850 Finch Ave E., Ste. 403, M1T 3T6 Hindi, Mandarin, Fax: 416-293-5692 24 Hour Information Hotline (Chinese) Punjabi, Tamil, and Services: Early years, children and youth, Urdu. family and senior, employment, language training, and settlement services. Hours: Mon-Fri 9:00am-5:00pm. www.cicscanada.com

Central Neighborhood House Languages: Tel: 416-925-4363 349 Ontario St., M5A 2V8 Services are mainly Fax: 416-925-1545 Services: In-home services for seniors, people offered in English and with disabilities, respite care, and light 26 other languages. housekeeping. Hours: Mon-Sun 8:30am-6:00pm. www.cnh.on.ca

Davenport Perth Neighborhood & Community Languages: Tel: 416-656-8025 Health Centre Services are mainly Fax: 416-656-1264 1900 Davenport Rd., M6N 1B7 provided in English. Services: Community Health Centre. Interpreters are Early childhood development and parenting available for various programs, skills development and social languages upon support programs for children, youth, isolated request. adults and seniors. Settlement, adult literacy. Tenant support and eviction prevention program, community development, community arts, volunteer opportunities, health care for youth, and community choice pharmacy. Hours: Mon-Thurs 9:00am-7:00pm/ Fri 9:00am-5:00pm. www.dpnc.ca [email protected]

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Dixon Hall Languages: Tel: 416-863-0499 58 Sumach St., M5A 3J7 Services are offered Fax: 416-863-9981 Services: Neighbourhood programs, summer mainly in English and day camp, youth leadership, after school Mandarin. programs, parenting support, community trips, health and wellness, music school, adult day program, services for seniors and employment services. Hours: Mon-Thurs 8:00am-8:00pm/ Fri 8:30am-4:00pm. www.dixonhall.org [email protected]

East Metro Youth Services Languages: Services Tel: 416-438-3697 1200 Markham Rd., M1H 2YY9 are offered in Balochi, Services: Newcomer Youth Program provides Chinese (Cantonese), after school program, volunteer opportunities Chinese (Mandarin), and trips/outings to youth who are aged 12-21. Dari, English, Farsi, The walk-in clinic provides mental health Tamil, and Urdu. counselling to children, youth and their families aged 0-29. Youth Outreach Workers program assists youth on job search, navigation through the system, connecting to other services. Hours: Mon-Thurs 9:00am-8:00pm/ Fri 9:00am-5:00pm. www.emys.on.ca

Eva’s Place #1 Languages: Tel: 416-441-1414 360 Lesmill Rd., M3B 2T5 Services are offered in Fax: 416-441-4130 Services: Emergency shelter for youth 16-24. English only. Hours: 24/7. www.evas.ca [email protected]

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Eva’s Place #2 Satellite Site Languages: Tel: 416-229-1874 25 Canterbury Place, M2N 0E3 Services are offered in Fax: 416-642-2677 Services: Emergency shelter for youth 16-24. English. Hours: 24/7. www.evas.ca [email protected]

House of Ghesig Languages: Tel: 416-286-9449 156 Galloway Rd., M1E 1X2 Services are offered in Fax: 416-286-9925 Services: Children, youth, adults, parents, English. cultural programs and healing, support. Hours: Mon-Fri 9:00am-5:00pm. www.nativechild.org

Lesbian Gay Bi Trans Youth Line Languages: Tel: 416-962-9688 P.O. Box 73118, Wood St. Services are offered in Fax: 416-962-7967 Services: Outreach and Youth Line, peer English. Text: 647-964-4275 support group and internship. Toll-Free: Hours: Sun-Fri 4:00pm-9:30pm. 1-800-268-9688 www.youthline.ca [email protected]

Malvern Family Resource Centre (MFRC) Languages: Tel: 416-284-4184 90 Littles Rd., M1B 5E2 Services are offered in Fax: 416-293-1997 Services: Youth recreational activities. English only. Hours: Mon-Fri 9:00am-5:00pm. www.mfrc.org

North West Scarborough Youth Centre Languages: Tel: 416-502-9293 3850 Finch Ave. E., U#410, M1T 3T6 Services are offered Fax: 416-502-0047 Services: Family support, residential program, mainly in English. youth skills zone, inner city drop in, and community outreach. Hours: Mon-Wed 9:00am-8:00pm/ Thurs 8:00am-8:00pm/Fri 9:00am-5:00pm. www.nwsyc.com

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Shoniker Youth & Family Mental Health Languages: Tel: 416-284-8131 Services Services are provided Fax: 416-281-7465 Rouge Valley Centenary in English. 2877A Ellesmere Rd., M1E 4C1 Interpreters are Services: Mental health treatment for children available upon request up to the age of 18, living in Scarborough, for various other Pickering or Ajax communities. languages. Hours: 24/7. www.rougevalley.ca

TESOC Multicultural Settlement Services Languages: Tel: 416-757-6043 1160 Birchmount Rd., Ste. 1A, M1P 2B8 Services are offered in Fax: 416-757-6851 Services: Settlement services, job search Arabic, Azari, Dari, workshops, English classes, family, senior English, Farsi, French, services, youth settlement services, LINC Pashto, Russian, classes, and citizenship classes. Sinhala, Tamil, and Hours: Mon-Thurs 9:00am-5:00pm/ Turkish. Fri 9:00am-3:00pm. www.tesoc.org

Thorncliffe Neighbourhood Office Languages: Tel: 416-421-3054 18 Thorncliffe Pk. Dr., M4H 1N7 Services are offered in Fax: 416-421-4269 Services: Settlement and employment services, Arabic, Bengali, early year’s programs for children, and Cantonese, English, programs for youth. Farsi, French, Hindi, Hours: Mon-Wed, Fri 9:00am-5:00pm Romanian, Russian, Thurs 9:00am-8:00pm/Sat 10:00am-4:00pm. Spanish, Tamil and www.thorncliffe.org Urdu.

Toronto Public Health Languages: Tel: 416-338-7600 Call for nearest location Interpretation Ext: 311 Services: Health promotion, clinics, programs, available for all and services. languages. Hours: Mon-Fri 8:30am-4:30pm. www.toronto.ca/health

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Toronto Public Library Languages: Tel: 416-396-8850 545 Markham Rd., M1H 2A1 Services are provided Services: Teen zone with computers, programs in English. for youth, homework help services, volunteering, and study rooms. Hours: Mon-Fri 9:00-5:00pm. www.torontopubliclibrary.ca

Tropicana Community Services Organization Languages: Tel: 416-439-9009 1385 Huntingwood Dr., M1S 3J1 Services are offered in Fax: 416-439-2414 Services: Information and referral, culturally English only. appropriate counselling, employment services, settlement services, aggression replacement training, and youth development. Hours: Mon-Thurs 9:00am-5:00pm/ Fri 9:00am-4:30pm. www.community.org

YMCA of Greater Toronto–Newcomer Languages: Tel: 416-975-9622 Information Centre Services are offered in Fax: 416-928-9813 20 Grosvenor St., 3rd Flr., M4Y 2V5 Armenian, Farsi, Toll-Free: Services: Information and referral; education French, Indonesian, 1-800-223-8024 and employment workshops, language Spanish, and Russian. assessment, newcomer youth services, foreign credential assessment, personal finance and income tax, and community and recreation. Hours: Mon-Thurs 9:00am-7:00pm/ Fri 9:00am-2:00pm/Sat 10:00am-2:00pm. www.ymcatoronto.org

YMCA – Scarborough Newcomer Information Languages: Tel: 416-609-9622 Centre Services are offered in Tel: 416-609-0218 10 Milner Business Crt., Ste. 600, M1B 3C6 Cantonese, Fujianese, Ext. 242 Services: LINC and ESL class, personal training Hindi, Japanese, Fax: 647-438-2096 centres, and swimming. Mandarin, Punjabi, Hours: Mon, Wed & Fri 9:00am-5:00pm/ and Urdu. Tues & Thurs 8:30am-7:00pm. https://ymcagta.org/employment-and- immigrant-services

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Youth Hostel Outreach Program (YHOP) Languages: Tel: 416-924-2100 65 Wellesley St. E., Ste. 300, M4Y 1G7 Services are offered in Fax: 416-924-2930 Services: Counseling Services for youth. New English. outlook, pride and prejudice, youth justice, community counseling, research and development. Hours: Mon-Fri 9:00am-5:00pm. www.ctys.org

YouthLink Languages: Tel: 416-967-1773 747 Warden Ave., M1L 4A8 Services are mainly Fax: 416-967-7515 Services: Mental health counseling for youth, offered in English. treatment, parenting and family support. Interpreters are Hours: Mon-Tues 9:00am-8:00pm/ available for various Wed 9:30am-6:30pm/Thurs 9:30am-6:00pm/ other languages. Fri 9:30am-4:00pm. www.youthlink.ca [email protected]

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19. Temporary Residence and Shelters

Birkdale Child Care Centre (Birkdale House- Languages: Tel: 416-392-5650 Shelter for Women 16+ with children) Services are offered in Fax: 416-392-5855 1229 Ellesmere Rd., M1P 4V8 English. Services: Shelter. Hours: 24/7. www.toronto.ontariotenants.ca

Dr. Roz’s Healing Place Emily Stowe shelter Languages: Tel: 416-264-0823 Admin. Cantonese, Dari, Fax: 416-264-9158 21 Brimley Rd., M1M 3H3 English, Farsi, French, Tel: 416-264-4357 Services: Front line program, ex resident Italian, Spanish, follow-up and support program, VIBE, child Tamil, and Urdu. and youth, transitional housing, and support program. Hours: 24/7. www.drrozshealingplace.com

Eva’s Place #1 Languages: Tel: 416-441-1414 360 Lesmill Rd., M3B 2T5 Services are offered in Fax: 416-441-4130 Services: Emergency shelter for youth ages 16- English. 21 years, food, transportation, and referrals. Hours: 24/7. www.evasinitiatives.com/e-place.thm

Eva’s Place #2 Satellite Site Languages: Tel: 416-229-1874 25 Canterbury Pl., M2N 0E3 Services are offered in Fax: 416-642-2677 Services: Emergency shelter for youth 16-24yrs. English. Hours: Mon-Sun 5:30pm-8:30am. www.evainitiatives.com/e-place.htm

Gerstein Crisis Centre Languages: Tel: 416-929-0149 100 Charles St. E., M4Y 1V3 Services are offered in Fax: 416-929-1080 1045 Bloor St. W., M6H 1M4 English. Tel: 416-604-2337 Services: Brief stay mental health crisis house Interpreters are Fax: 416-604-7436 for men and women 16+ years. available for various Hours: Mon-Fri 9:00am-5:00pm. other languages upon www.gersteincentre.org request.

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Juliette’s Place Languages: Tel: 416-724-7322 Homeward Family Shelter Services are offered in Tel: 416-724-1316 P.O. Box 37529, 31 Tapscott Rd., M1B 5P9 English. Services: Shelter, community outreach, and community partners. Hours: 24/7. www.julliettesplace.org

Massey Centre for Women Languages: Tel: 416-425-6348 1102 Broadview Ave., M4K 2S5 Services are offered in Tel: 416-391-5637 Services: Services for females 22 years old and English. Fax: 416-425-4056 under. Hours: Mon-Fri 9:00am-5:00pm. www.massey.ca

North York Women Centre Languages: Tel: 416-635-9427 2446 Dufferin St., M6E 3T1 Services are mainly Fax: 416-781-3822 Services: Women’s family law clinic. offered in English. Hours: Mon-Thurs 10:00am-4:00pm. www.nywc.org

Toronto Community and Neighbourhood Languages: Tel: 416-781-0479 Hostel Services Services are offered in Fax: 416-924-4748 116 Industry St., M6M 4L8 English. Tel: 416-392-5500 Services: Hostel access system for homeless Interpreters available families requiring emergency accommodation. for other languages. Central intake for families and single moms with children, single women with no children, single men. Hours: Mon, Thurs & Fri 10:00am-4:30pm/ Wed 1:00pm-4:30pm. www.toronto.ca/housing/index.htm

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19. Temporary Residence and Shelters

Winter Drop-in Respite Centre – Warden Languages: Tel: 416-639-6766 Woods Services are offered in Head Office: 705 Progress Ave., M1H 2X1 Arabic, English, and 416-694-1138 Services: Drop-in respite centre. Member Tamil. agency of Toronto Drop-in Network (TDIN). Call for information. Hours: 24 /7. www.wardenwoods.com Email: [email protected]

YWCA Toronto Languages: Tel: 416-961-8100 80 Woodlawn Ave. E., M4T 1T1 Services are offered in Fax: 416-923-1950 Services: Emergency shelter in Toronto for English. Interpreters homeless teenage girls and young women 16-25 are available for many years of age. other languages. Hours: 24/7. www.ywcatoronto.org

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19.1 Hot Meals for the Homeless

416 Community Support for Women Languages: Tel: 416-928-3334 416 Dundas St. E., M5A 2A8 Services are offered in Fax: 416-928-2044 Services: Daily meals, weekly food bank, English and Spanish. social/recreational program, life skills training, medical clinic, mental health, and addiction case management services. Hours: Mon-Sun 8:00am-4:00pm. www.416communitysupportforwomen.com

Agincourt Community Services Association Languages: Tel: 416-321-6912 4155 Sheppard Ave. E., Ste. 100, M1S 1T4 Services are offered in Fax: 416-321-6922 Services: Information and referral, food Arabic, Cantonese, security programs, emergency food bank, English, Mandarin, legal clinic, parent and child groups, income Punjabi, and Tamil. tax clinics, job bank, hot lunch program, homeless drop-in, harm reduction, and shower facilities. Hours: Mon-Thurs 9:00am-5:00pm/ Fri 9:00am-4:00pm. www.agincourtcommunityservices.com

Canadian Red Cross Society - Scarborough Languages: Tel: 416-267-0115 Drop-In Services are offered in Fax: 416-480-2777 202 Markham Rd., M1J 3C2 Arabic, Cantonese, Tel: 416-267-5691 Services: Lunch/meal program. English, Luganda, Hours: Mon-Fri 10:00–3:30pm. Mandarin, Ndebele, Drop-In Hours: 10:30am–2:30pm (basement). Shona, Russian, and www.redcross.ca Ukrainian.

Community Alliance Church Languages: Tel: 416-282-9786 1 McCowan Rd., M1M 3L7 Services are offered in Tel: 416-754-1094 135 Silver Star Blvd., M1V 4V8 English. Fax: 416-754-3781 Services: Food Bank. Hours: Every month 1st & 3rd Sat 11:00am 2:00pm. www.communityalliancechurch.ca

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19.1 Hot Meals for the Homeless

Fort York Food Bank Languages: Tel: 416-203-3011 797 Dundas St. W., M6J 1V2 Services are offered in Fax: 416-203-3275 Services: Food Bank. English. Hours: Sat 10:00am-2:00pm. www.fyfb.com

Muslim Welfare Centre Languages: Tel: 416-754-8116 100 McLevin Ave., U#4, 4A M1B 5K1 Services are offered in Fax: 416-754-4468 Services: Halal food bank, women’s shelter, English and Urdu. Tel: 1-866-754-3111 meals on wheels program, and free medical clinic. Provide groceries, furniture, and other household items. Hours: Mon-Fri 10:00am-4:00pm. www.muslimwelfarecentre.com [email protected]

Scott Mission Languages: Tel: 416-923-8872 502 Spadina Ave., M5S 2H1 Services are offered in Fax: 416-923-1067 Services: Food bank and free clothing store, hot English. Tel: 416-923-3916 meals, and daytime bag lunches. Tel: 416-923-2400 Hours: Mon-Fri 9:00am-5:00pm/Sat 8:00am- 12:00pm. www.scottmission.com

Senior Persons Living Connected Languages: Tel: 416-493-3333 3333 Finch Ave. E., M1W 2R9 Services are offered in Fax: 416-493-3391 Services: Meals on Wheels program for Cantonese, English, homeless individuals. French, Hindi, Administration hours: Mon-Fri 8:30am- Mandarin, Tagalog 5:00pm. Tamil and, Urdu. www.splc.ca

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20. Women’s Services

416 Community Support for Women Languages: Tel: 416-928-3334 416 Dundas St. E., M5A 2A8 Services are offered in Fax: 416-928-2044 Services: Daily meals, weekly food bank, English. social/recreational program, life skills training, medical clinic, mental health, and addiction case management services. Hours: Mon-Sun 8:00am-4:00pm. www.416communitysupportforwomen.com

Afghan Women’s Organization Languages: Tel: 416-266-1777 2555 Eglinton Ave. E., Ste. 211, M1K 5J1 Services are offered in Fax: 416-266-8145 Head Office: Dari, English, Farsi, Tel: 416-588-8552 789 Don Mills Rd., Ste. 700, M3C 1T5 Pashto, and Urdu. Fax: 416-588-4552 Services: Settlement services including: Information and orientation, interpretation and translation, information on sponsorship, forms completion, employment, referral, sessions on parenting, English conversation circle, women’s circle, citizenship classes, homework club, support counselling, job search workshops, access to computer and internet, and LINC classes. Hours: Mon-Fri 9:00am-5:00pm. Evenings & weekends by appointment only. www.afghanwomen.org

Assaulted Women’s Helpline Languages: Tel: 416-863-0511 Services: Crisis counseling, emotional support, Services are offered in Toll-Free: safety planning, guidance around options, and English. 1-866-863-0511 referrals. Hours: 24/7. www.awhl.org

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20. Women’s Services

Barbra Schlifer Commemorative Clinic Languages: Tel: 416-323-9149 489 College St., Ste. 503, M6G 1A5 Services are mainly Fax: 416-323-9107 Services: Counselling, legal, interpretation, offered in English. information, advocacy, and referral services for Interpreters available women who are survivors of violence. for various languages Hours: Mon-Fri 9:00am-5:00pm. if required. www.schliferclinic.com [email protected]

Bay Centre for Birth Control (Women’s College Languages: Tel: 416-351-3700 Hospital) Services are mainly Fax: 416-351-3727 76 Grenville St., M5S 1B2 offered in English Services: Drop-in STD clinic and birth control only. Services. Hours: Mon 9:00am-5:00pm/ Tues-Thurs 9:00am-8:00pm/Fri 9:00am-5:00pm. www.womenscollegehospital.ca

Better Beginnings Languages: Tel: 416-499-3377 155 McNicoll Ave., M2H 2C1 Services are offered in Fax: 647-439-5786 Services: Pre-natal program, toddler program, English. early parenting, and home visiting program for children under the age of 6. Hours: Mon-Fri 8:30am-4:00pm. www.adventureplace.ca

Birkdale House-Shelter for Women Languages: Tel: 416-392-5650 1229 Ellesmere Rd., M1P 4V8 Services are offered in Fax: 416-392-5855 Services: Shelter for Women 16+ with children. English. Counselling, children’s programs, family program for refugees, workshops about parenting, life skills, and finding a job. Hours: 24/7. www.toronto.ontariotenants.ca

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20. Women’s Services

Bloor West Village Women’s Clinic Languages Tel: 416-849-4595 2425 Bloor St. W., Ste. 403, M6S 4W4. Services are offered in Fax: 416-849-4594 Services: Abortion Clinic. English and Spanish. Hours: Mon-Sat 9:00am-3:00pm. www.bloorwestvillagewomensclinic.com

Cabbagetown Women’s Clinic Languages: Tel: 416-323-0642 302 Gerrard St. E., M5A 2G7 Services are offered in Fax: 416-323-3099 Services: Birth control counselling, STD Chinese, English, screening, and abortion (5-24 weeks, OHIP) Filipino, French, Hours: Mon-Fri 8:00am-4:30pm. Italian, and Romanian. www.cabbagetownwomensclinic.com

Canadian Centre for Women’s Comm. Ser. Languages: Tel: 416-285-6881 2296 Eglinton Ave. E., Ste. 4, M1K 2M2 Services are offered in Fax: 416-285-1514 Services: Accompaniment, newcomer’s drop-in English. centre, programs for youth and seniors, information and referral, form filling, and health promotion education. Hours: Mon-Fri 9:00am-5:00pm. www.ccwed.net

Community Family Services of Ontario Languages: Tel: 416-979-8299 5665 14th Ave., L3S 3K5 Services are offered in Tel: 416-979-5898 Services: Individual/couple/family, settlement Cantonese, English Fax: 416-979-2743 services, group, program for drug and alcohol Mandarin, and Toll-Free:1-866-979- abusers, and LGBT program. Sinhalese. 8298 Hours: Mon, Wed & Fri 9:00am-5:00pm/ Thurs 9:00am-8:30pm. 24 Hours Information. www.chinesefamilyso.com

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20. Women’s Services

Choice in Health Clinic Languages: Tel: 416-975-9300 1678 Bloor St. W., Ste. 301, M6P 1A9 Services are mainly Fax: 416-975-0314 Services: Birth control services, counselling, offered in English contraception, STI testing and interpretation, and abortion Clinic. Hours: Mon-Wed 9:00am-4:45pm/ Thurs 9:00am-7:45pm/Fri 9:00am-12:45pm. www.choiceinhealth.ca

COSTI Immigrant Services Languages: Tel: 416-658-1600 1710 Dufferin St., M6E 3P2 Services are offered Fax: 416-658-8537 Services: Computer training, customer service, mainly in English. administration retail, and business communication. Hours: Mon-Fri 8:30am-4:30pm. www.costi.org

Crossways Clinic-Crossways Mall Languages: Tel: 416-392-0999 2340 Dundas St. W., M6P 4A9 Services are mainly Fax: 416-352-8377 Services: Drop-in clinic for birth control offered in English. services. Hours: Mon 9:30am-12:00pm & 2:00pm-6:00pm/ Tues 1:00pm-5:30pm/Wed 9:30am-11:30am & 1:00pm-3:30pm/Thurs 12:00pm. www.thecrossways.com

Dr. Roz’s Healing Place Languages: Tel: 416-264-0823 Cliffcrest Plaza, P.O. Box 88027, M1M 3W1 Services are offered in Fax: 416-264-9158 Services: Front line program, ex-resident follow- English. up and support program, child and youth, transitional housing, and support program. Hours: 24/7. Admin: Mon-Fri 9:00am-5:00pm. www.drrozshealingplace.com

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Education Wife Assault Emergencies Languages: Tel: 416-968-3422 427 Bloor St. W., M5S 1X6 Services are offered in Fax: 416-968-2026 Services: Consultation, training, and English, Filipino, and Tel: 416-863-0511 workshops. Korean. Interpreter for Hours: Mon-Fri 9:00am-5:00pm. ASL can be requested www.springtideresources.org with notice.

Elspeth Heyworth Centre for Women Languages: Tel: 416-663-2978 1280 Finch Ave. W., Ste. 502, M3J 3K6 Services are offered in Fax 416-663-2980 Services: Centre offers a variety of programs English, Hindi, and services that assist immigrant/refugee Gujarati, Punjabi, women to adjust adapt and integrate into Russian, and Urdu. society. Hours: Mon-Fri 9:30am-5:00pm. www.ehcforwomen.com

Greek Orthodox Family Services Languages: Tel: 416-291-5229 3840 Finch Ave. E., 2nd Flr., M1T 3T4 Services are offered in Fax: 416-291-5936 Services: Assistance to women and their English and Greek. children who are victims of abuse. Hours: Mon-Fri 10:00am-4:00pm. Call for an appointment. www.gocanada.org

Hassle Free Clinic Languages: Tel: 416-922-0566 66 Gerrard St. E., 2nd Flr, M5B 1G3 Services are mainly Fax: 416-922-2018 Services: Birth Control Services. offered in English. Hours: Mon, Wed & Fri 10:00am-3:00pm/ Thurs 10:00am-8:00pm. www.hasslefreeclinic.org

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20. Women’s Services

Immigrant Women’s Health Centre (IWHC) Languages: Tel: 416-323-9986 489 College St., Ste. 200, M6G 1A5 Services are offered in Fax: 416-323-0447 Services: Clinical services, information sessions, Cantonese, Dari, mobile health clinic, immigration process, and English, Hindi, Italian, settlement. Mandarin, Pashto, Hours: Mon-Fri 10:00am-5:00pm. Portuguese, Punjabi, www.immigranthealth.info Spanish, Tamil, Urdu and Vietnamese.

IVF Canada and The Life Program Languages: Tel: 416-754-8742 Services are offered in Fax: 416-321-1239 2347 Kennedy Rd., Ste. 304, M1T 3T8 Cantonese, English, Services: IVF, ovulation induction, artificial Italian, Mandarin, insemination, ICSI, embryo freezing, ovum Tamil, and Ukrainian. donation, and GIFT. Hours: Mon-Fri 8:00am-4:00pm/ Sat & Sun 9:00am-1:00pm. www.ivfcanada.com

Juliette’s Place (Homeward Family Shelter) Languages: Tel: 416-724-7322 P.O. Box 37529, 31 Tapscott Rd., M1B 5P9 Services are offered in Tel: 416-724-1316 Services: Shelter, community outreach, English. Fax: 416-724-1357 community partners, and women are her story. Hours: 24/7. www.julliettesplace.org

Margaret Frazer House Languages: Tel: 416-463-1481 301 Broadview Ave., M4M 2G8 Services are offered in Fax: 416-461-4866 50 Barrington Ave., M4C 4Y7 English and French. Services: Transitional and permanent supportive housing, crisis services, and outreach for women. Hours: Mon-Fri 9:00am-5:00pm. www.margaretfrazerhouse.org

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20. Women’s Services

Massey Centre for Women Languages: Tel: 416-425-6348 1102 Broadview Ave., M4K 2S5 Services are offered in Ext. 230 Services: Early years and child care, English. Fax: 416-425-4056 employment preparation, community support, Toll-Free: residential, and transitional housing. 1-800-550-4900 Hours: Mon-Fri 9:00am-5:00pm. www.massey.ca

Morgentaler Clinic Languages: Tel: 416-932-0446 727 Hillsdale Ave. E., M4S 1V4. Services are mainly Fax: 416-932-0837 Services: Birth control services and abortion offered in English. clinic. Handouts are offered Hours: Mon, Tues & Wed 8:00am-6:00pm/ in various languages. Thurs 8:00am-6:00pm/Fri 8:00am-6:00pm/ Sat 8:00am-4:30pm. www.morgentaler.ca

Native Women’s Resource Centre of Toronto Languages: Tel: 416-963-9963 191 Gerrard St. E., M5A 2E5 Services are offered in Fax: 416-963-9573 Services: Community events, children and English only. family services, and services for native women. Hours: Mon-Fri 10:00am-4:30pm. www.nwrct.ca

North York Women’s Centre Languages: Tel: 416-781-0479 116 Industry St., M6M 4L8 Services are offered in Fax: 416-781-3822 Services: Information and referral, women’s English. family law, and legal clinic. Interpreters are Hours: Mon-Thurs 10:00am-4:00pm. available for other www.nywc.org languages upon request.

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20. Women’s Services

Ontario Breast Screening Program Languages: Tel: 416-480-4337 2075 Bayview Ave., Rm. T2245, M4N 3M5 Services are offered in Fax: 416-480-5342 Services: Breast screening and mammograms English and French. for women 50+. No referral is required. Interpreters are Hours: Mon-Fri 7:30am-4:30pm. available for various www.cancer.ca languages upon request. Ontario Women’s Directorate Languages: Tel: 416-314-0300 777 Bay St., 6th Flr., M7A 2J4 Services are offered in Fax: 416-314-0247 Services: For women experiencing violence, English and French. Toll-Free: youth space, health and wellness for women. 1-866-510-5902 Hours: Mon-Fri 8:30am-4:30pm. www.citizenship.gov.on.ca/owd

On-Track Career and Employment Services Languages: Tel: 416-2835229 1371 Neilson Rd., Ste. 113, M1B 4Z8 Services are offered in Tel: 416-701-9041 Services: Career exploration and team building, English. Fax: 416-701-1363 goal setting, resume, job search, presentation, and interview coaching. Hours: Mon-Fri 8:30am-4:30pm. www.get-on-track.net

Opportunity for Advancement Languages: Tel: 416-787-1481 Preparing for Change Services are offered in Fax: 416-787-1500 54 Wolseley St., 2nd Flr., M5T 1A5 English. Services: Advocacy, support group, confidence building, and women’s employment development. Hours: Mon-Fri 9:00am-4:00pm. www.ofacan.com

Pregnancy Care Centre Languages: Tel: 416-287-9845 7601 Sheppard Ave. E., M1B 2Y7 Services are offered in Fax: 416-287-8066 Services: Pregnancy and pregnancy tests. English, Russian, Tel: 416-229-2607 Hours: Mon-Fri 10:00am-6:00pm. Spanish, and Tagalog. Toll-Free: www.pregnancycarecentre.org 1-800-395-4357

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20. Women’s Services

Riverdale Immigrant Women’s Centre Languages: Tel: 416-465-6021 1330 Gerrard St. E., M4L 1Z1 Services are offered in Fax: 416- 465-4785 Services: Settlement and integration, language Arabic, Bengali, training, Pre-employment development, and Cantonese, English, children program. Farsi, French, Gujarati, Hours: Mon-Fri 9:00am-5:00pm. Hunan, Hindi, www.riwc.ca Mandarin, Marathi, Punjabi, Spanish, Swahili, Tamil, Tagalog, Turkish, and Urdu.

Rosalie Hall Languages: Tel: 416-438-6880 3020 Lawrence Ave., E., M1P 2T7 Services are offered in Fax: 416-438-2457 Services: Community Resource Centre for English. single pre- and post-natal women 13-21 years old and their children, onsite school program to grade 12, child development centre, residence, and community based services. Hours: Mon-Fri 8:30am-4:30pm. www.rosaliehall.com

Scarborough Sexual Health Clinic Languages: Tel: 416-338-7438 160 Borough Dr., M1T 4N8 Services are mainly Fax: 416-338-6100 Services: Provides free and confidential services provided in English. for men and women, including birth control Interpreters are counseling, low cost or free birth control, available, if required. emergency contraceptive pill, STD testing and free treatment, HIV testing, counseling and referral, pregnancy testing/counseling and referral, and sexuality and relationship counseling. Hours: Mon 9:30am-12:00pm & 2:00pm 6:30pm/ Tues 1:00pm-3:30pm/Wed 9:30am-12:00pm & 3:30pm-6:30pm/Thurs 1:00pm-3:30pm/ Fri 9:30am-12:00pm. www.toronto.ca\health

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20. Women’s Services

Scarborough Women’s Centre 2100 Ellesmere Languages: Tel: 416-439-7111 Rd., Ste. 245, M1H 3B7 Services are offered in Fax: 416-439-6999 Services: Case management support and English. mentoring, educational program, and women with disabilities. Hours: Mon-Thurs 9:00am-5:00pm/ Fri 9:00am-4:00pm. www.scarboroughwomenscentre.ca

Sexual Assault Hotlines Languages: Tel: 416-863-0511 Assaulted Women’s Help Line Services are offered in Tel: 416-597-8808 Toronto Rape Crisis Centre English, and 200 other Tel: 416-642-5463 Shelter net Languages. Hours: 24/7. www.awhl.org

Sistering Admin. Languages: Tel: 416-926-9762 962 Bloor St. W., M6H 1L6 Services are offered in Fax: 416-326-1932 220 Cowan Ave., M6K 2N6 English, Farsi, Tel: 416-926-1946 Drop-in Services: Outreach program, housing Gujarati, Hindi, Fax: 416-926-1932 support, food access, health and well-being, Italian, Mandarin, Tel: 416-588-3939 employment, and income. Portuguese, Russian, Fax:416-588-8852 Hours: Mon-Fri 9:00am-5:00pm. Spanish, and Urdu. www.sistering.org

Sistershare Living (Women 50+) Languages: Tel: 647-223-2720 962 Bloor St. W., M6H 1L6, Services are offered in Fax: 905-271-4202 Services: House for single women 50+ with English, Farsi Gujarati, limited income, and capable of living Hindi, Italian, independently. Mandarin, Portuguese, Hours: Mon-Fri 9:00am-4:30pm. Russian, Spanish, and www.sistering.org Urdu.

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20. Women’s Services

South Asian Women’s Centre Languages: Services Tel: 416-537-2276 800 Lansdowne Ave., U#1., M6H 4K3 are offered in English Fax: 416-537-9472 Services: Settlement program and services Hindi, Portuguese, wellness services, student placement program, Punjabi, Tibetan, and tax clinic, Women Forced Marriages and Urdu. Trafficking project, and volunteer opportunities. Hours: Mon-Fri 9:00am-4:00pm. www.sawc.org

St. Christopher House Meeting Place Languages: Tel: 416-504-4275 588 Queen St. W., M6J 1E3 Mainly in English. Fax: 416-504-3047 Services: Programs for children, youth and Interpreters are adults. Employment, programs for newcomers, available for various drop- in center, alcohol, and drug prevention other languages. program. Hours: Mon-Sun 11:30am-4:00pm. www.stchrishouse.org

Stop 86- YWCA Languages: Tel: 416-961-8100 Assaulted/Homeless Women in Crisis 80 Services are offered in Fax: 416-961-7739 Woodlawn Ave. E., M4T 1C1 English. Services: Emergency shelter in Toronto for homeless teenage girls and young women, 16-25 years old. Hours: 24/7. www.ywcatoronto.org

The Talk Shop - Mel Lastman Square Languages: Tel: 416-338-7000 5110 Yonge St., M2M 5V7 Services are mainly Fax: 416-338-7001 Services: Sexual Health Clinic. offered in English. Hours: Mon & Wed 4:30pm-6:45pm/ Thurs 11:30am-3:00pm & 4:30pm-6:45pm. www.torontopublichealth.ca

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20. Women’s Services

Transamerica Breast Screening and Diagnostic Languages: Tel: 416-284-3100 Centre Services are offered in Fax: 416-284-3101 Rouge Valley English. 2867 Ellesmere Rd., M1E 4B9 Services: Palliative care, chemotherapy, dietary consultations, social worker, and homecare services. Hours: 24/7. www.rougevalley.ca

Women’s Care Clinic Languages: Tel: 416-256-4139 960 Lawrence Ave. W., M6A 3B5. Services are mainly Fax: 416-256-7069 Services: Abortion clinic, pre-abortion offered in Cantonese counseling, and birth control clinic. and English. Hours: Mon-Sat 9:00am-5:00pm. www.womenscareclinic.ca

Women’s Referral and Education Centre Languages: Tel: 416-534-7501 489 College St., Ste. 303B, M6G 1A5 Services are offered in Fax: 416-534-5078 Services: Information and referral, legal clinic English. and shelters. Hours: Mon & Wed 9:30am-1:30pm/ Tues & Thurs 12:00pm-4:00pm/6:00pm-9:00pm. www.wcrec.org

Women’s Health in Women’s Health Languages: Tel: 416-593-7655 2 Carlton St., Ste. 500, M5B 1J3 Services are offered in Fax: 416-593-5867 Services: Primary health care, advocacy, HIV- English, Spanish, and AIDS prevention, self-care activities, and pre- French. and post- natal care. Hours: Mon-Thurs 9:00am-8:00pm/ Fri 9:00am-5:00pm. www.whiwh.com

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20. Women’s Services

Women’s Legal Clinic Languages: Tel: 416-781-0479 North York Women’s Centre Services are offered in Fax: 416-781-3822 201 Caribou Rd., 2nd Flr., M5N 2B5 English. Services: Information and referral, women’s family law legal clinic. Hours: Mon-Fri 7:00pm-9:00pm. Call for an appointment. www.nywc.org

Women’s Place Languages: Tel: 416-293-4664 31 Tapscott Rd., M1B 4Y7 Services are offered in Fax: 416-239-1997 Services: Information and referrals, women English, Hindi, and health programs, multicultural women’s Punjabi. wellness group, and information spotlights. Hours: Mon & Fri 9:00am-5:00pm/ Tues, Wed & Thurs 9:00am-7:00pm/ Sat 9:00am-3:00pm. www.mfrc.org/womensplace

Working Women’s Community Centre Languages: Tel: 416-532-2824 533A Gladstone Ave., M6H 3J1 Services are offered in Fax: 416-532-1065 Services: Self-development and community African, Arabic, action for immigrant women. Cantonese, English, Hours: Mon-Fri 9:00am-5:00pm. French, Mandarin, www.workingwomencc.org Portuguese, and Spanish.

YWCA Family Support Centre Languages: Tel: 416-266-1232 533A Gladstone Ave., M6H 3J1 Services are offered in Fax: 416-266-4504 Services: Childcare services and teen mothers English and French. Tel: 416-532-2824 program. Hours: Mon-Fri 9:00am-5:00pm. www.ywcatoronto.org

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20. Women’s Services

YWCA 1st Stop Woodlawn (YWCA Stop 86) Languages: Tel: 416-961-8100 80 Woodlawn Ave. E., M4T 1C1 Services are offered in Tel 416-923-8454 Services: Accommodation for (16-25 years, no English and Spanish. Fax: 416-923-1950 children). Hours: 24/7. www.ywcatoronto.org

YWCA Women’s Shelter Languages: Tel: 416-693-7342 Crisis Line Services are provided Tel: 416-693-6978 Services: Shelter, food, clothing, advocacy, in English and French. housing, parenting, emergency shelter for assaulted women and their children. Hours: 24/7. www.ywcatoronto.org/shelter housingsupport/shelter/shelter.htm

165

20.1 Services for Single Mothers

Aisling Discoveries Child and Family Centre Languages: Tel: 416-321-5464 325 Milner Ave., Ste. 110, M1B 5N1 Services are offered in Fax: 416-321-1510 Services: Provides services to children Cantonese, English, developing social, emotional or behavioral French, Greek, and problems, including children with autism Mandarin. spectrum disorder. Hours: Mon-Thurs 9:00am-7:00pm/ Fri 9:00am-4:00pm. www.aislingdiscoveries.on.ca

Birth Right Languages: Tel: 416-469-1111 777 Coxwell Ave., M4C 3C6 Services are offered in Fax: 416-469-1772 Services: Provide caring, non-judgemental English, French, Toll-Free: support for girls or women distressed by an Italian, and Spanish. 1-800-550-4900 unplanned pregnancy. Hours: Mon-Fri 9:30am-1:30pm & 6:00pm- 9:00pm/Sat 11:00am-2:00pm. www.birthright.org

Massey Centre for Women Languages: Tel: 416-425-6348 1102 Broadview Ave., M4K 2S5 Services are offered in Ext. 230 Services: Early years and child care, English. Fax: 416-425-4056 employment preparation, community support, residential and transitional housing, and on- site secondary school. Hours: Mon-Fri 9:00am-5:00pm. www.massey.ca

Opportunity for Advancement Languages: Tel: 416-787-1481 Preparing for Change Services are offered in Fax: 416-787-1500 54 Wolseley St., 2nd Flr., M5T 1A5 English. Services: Advocacy, support group, confidence building, Women’s Wellness program, and women’s employment development. Hours: Mon-Fri 9:00am-4:00pm. www.ofacan.com

166

20.1 Services for Single Mothers

Pregnancy Care Centre Languages: Tel: 416-287-9845 7601 Sheppard Ave. E., M1B 2Y7 Services are offered in Fax: 416-287-8066 Services: Information on pregnancy, pregnancy English, Spanish, Tel: 416-229-2607 tests, and clothing closet. Russian and Tagalog. Toll-Free: Hours: Mon-Fri 10:00am-6:00pm, other days by 1-800-395-4357 appointment only. www.pregnancycarecentre.org

Rosalie Hall Languages: Tel: 416-438-6880 3020 Lawrence Ave. E., M1P 2T7 Services are offered in Fax: 416-438-2457 Services: Community resource centre for single English. pre- and post-natal women 13-21 years old and their children. On-site school program to grade 12, child development centre, residence and community based services. Hours: Mon-Fri 8:30am-4:30pm. www.rosaliehall.com

YWCA Teen Mothers Program Worker Languages: Tel: 416-266-1232 3090 Kingston Rd., M1M 1P2 Services are offered in Ext. 30 Services: Life skills, parenting groups, English and French. Fax: 416-266-1232 children’s group, and parent and child interactive groups. Hours: Mon-Fri 9:00am-5:00pm. www.ywcatoronto.org

167

20.2 Shelters for Women with Children

Beatrice House Languages: Tel: 416-652-0077 177 Caledonia Rd., M6E 4S8 Services are provided Fax: 416-652-0016 Services: Shelter, housing and support. mainly in English. Hours: 24/7. Interpreters are www.ywcatoronto.org/shelter available for other languages upon request.

Emergency Shelter Hotline Languages: Tel: 416-392-3777 Street Help Line Services are mainly Toll-Free: offered in English. 1-800-668-6868

Ernestine’s Women’s Shelter Languages: Tel: 416-746-3701 P.O. Box 141, Stn. B., Etobicoke, M9W 5K9 Services are offered in Services: Transitional housing and support, English. food bank, legal support program, and Interpreters are outreach program. available for other Hours: Mon-Fri 10:00am-6:00pm. languages upon www.ernestines.ca request.

Evangeline Residence Languages: Tel: 416-762-9636 2808 Dundas St. W., M6P 1Y5 Services are offered in Fax: 416-743-1732 Services: Emergency Shelter ASL, Arabic, English, Hours: Mon-Fri 9:00am-8:00pm Farsi, French, Gujarati, Hindi, Korean, Polish, Portuguese, Punjabi, Romanian, Somali, Spanish, Tamil, and Urdu.

Juliette’s Place (Homeward Family Shelter) Languages: Tel: 416-724-7322 P.O. Box 37529, 31 Tapscott Rd., M1B 5P9 Services are offered in Tel: 416-724-1316 Services: Shelter. English. Fax: 416-724-1357 Hours: 24/7. www.julliettesplace.org

168

20.2 Shelters for Women with Children

Nellie’s Languages: Tel: 416-461-8903 970 Queen St. E., P.O. Box 98118, M4M 1J8 Services are offered in Fax: 416-461-0970 Services: Emergency shelter and housing. English. Tel: 416-461-1084 Community outreach program, traditional support, and housing program. Hours: 24/7. www.nellies.org

Nisa Homes Languages: Toll Free: Scarborough Location Services are offered in 1-888-456-8043 Ext. 406 Services: Transitional homes for immigrant, English. refugee, non-status, and Muslim women who are homeless or at risk of becoming homeless. Safe haven for women experiencing domestic violence, poverty, homelessness or seeking asylum. This home is open to women of all backgrounds. This home is not an emergency centre and applications can be taken on-line. Hours: Mon-Fri: 9:00am – 6:00pm/ Sat: 9:00-1:00 pm. [email protected]

Scarborough Hope Centre Languages: Tel: 416-269-1717 3576 St. Clair Ave. E., M1K 1M2 Services are offered in Fax: 416-265-0643 Services: Shelter with 60 bed capacity. English. Tel: 416-265-2784 Hours: 24/7. E-mail: [email protected]

Scarborough Housing Help Centre Languages: Tel: 416-285-8070 2500 Lawrence Ave. E., U#205, M1P 2R7 Services are offered in Fax: 416-285-5410 Services: Shelters for homeless and youths, Cantonese, English, information and referral, street to home Farsi, Hindi, programs, meals on wheels for seniors. Mandarin, Punjabi, Hours: Mon-Thurs 8:30am-4:30pm/ Russian, Tamil, and Fri 8:30am-2:00pm. Ukrainian. www.shhc.ca

169

20.2 Shelters for Women with Children

Second Base Youth Shelter - Scarborough Languages: Tel: 416-261-2733 702 Kennedy Rd., M1K 2B5 Services are offered in Ext.103 Services: Temporary 3-month shelter for youth English. Fax: 416-261-2739 16-21 years old. Outreach and housing workers and on-site public learning facility. Hours: 24/7. www.secondbaseyouthshelter.org

Sojourn House (Metro United Church) Languages: Tel: 416-864-0515 101 Ontario St., M5A 2V2 Services are offered in Fax: 416-955-0533 Services: Housing and shelter for newly English, Ethiopian, arrived refugee claimants. and Spanish. Hours: Mon-Fri 9:00am-5:00pm. www.sojournhouse.org

Stop 86 - YWCA Languages: Tel: 416-922-3271 80 Woodlawn Ave. E., M4T 1C1 Services are offered in Services: Emergency shelter for homeless English. teenage girls and young women in crisis 16-25 years old. Hours: 24/7. www.ywcatoronto.org

Street Helpline Languages: Tel: 416-338-4766 Call collect from pay phone Services are offered in Toll-Free: Services: Info on food, shelter, clothing, health English and French. 1-866-392-3777 care, shower, and laundry facilities. Hours: Mon-Sun 8:00am-12:00am. www.findhelp.ca

Toronto Community and Neighbourhood Languages: Tel: 416-397-1318 Services-Family Residence Services are offered in Fax: 416-397-1394 4222 Kingston Rd., M1E 2M6 Arabic, English, Farsi, Services: Priority to parent(s) with child(s). Hungarian, and Hours: 24/7. Spanish. www.toronto.ca

170

20.2 Shelters for Women with Children

Women’s Habitat Languages: Tel: 416-252-7949 140 Islington Ave., M8V 3B6 Services are offered in Fax: 416-252-1520 Services: Shelter, outreach program, parent English. Tel: 416-252-5829 relief, respite care and good food market. Hours: 24/7. www.womens-habitat.ca

Women’s Health in Women’s Hands Languages: Tel: 416-593-7655 2 Carlton St., Ste. 500, M5B 1J3 Services are offered in Fax: 416-593-5867 Services: Community health centre for black English. women or women of colour. Hours: Mon-Thurs 9:00am-8:00pm/ Fri 9:00am- 5:00pm/Sat 10:00am-4:00pm. www.whiwh.com

Woodgreen Red Door Family Shelter Languages: Tel: 416-915-5671 21 Carlaw Ave., M4M 2R6 Services are offered in Fax: 416-915-5698 Central Family Intake (CFI) English. Tel: 416-397-5637 Services: Emergency shelter (16+). Priority is given to parent(s) with child(s). Hours: 24/7. www.reddoorshelter.ca

(YMCA) Y House Youth Shelter Languages: Tel: 416-504-9700 485 Queen St. W., M5V 2A9 Services are offered in Fax: 416-504-9704 Services: Shelter for homeless males 16-24 English. years old. Hours: 24/7. www.ymcatoronto.org

YWCA Women’s Shelter Languages: Tel: 416-693-6978 Services: Emergency shelter for assaulted Services are offered in Tel: 416-693-7342 women and their children. English and French. Hours: 24/7. www.ywcatoronto.org

171

20.3 Women’s Health Services

Bay Centre for Birth Control (Women’s Languages: Tel: 416-351-3700 College Hospital) Services are mainly Fax: 416-351-3727 76 Grenville St., M5S 1B2 offered in English Services: Drop-in STD clinic and birth control only. Services. Hours: Mon 9:00am-5:00pm/ Tues-Thurs 9:00am-8:00pm/Fri 9:00am-5:00pm. www.womenscollegehospital.ca

Better Beginnings Languages: Tel: 416-499-3377 155 McNicoll Ave., M2H 2C1 Services are offered in Fax: 647-439-5786 Services: Pre-natal program, toddler program, English. early parenting, and home visiting program for children under 6 years of age. Hours: 8:30am-4:00pm. www.adventureplace.ca

Crossways Clinic (Crossways Mall) Languages: Tel: 416-392-0999 2340 Dundas St. W., M6P 4A9 Services are mainly Fax: 416-392-7102 Services: Drop-in clinic for birth control offered in English. services, HIV testing, birth control couns4elling, low-cost or free birth control, pregnancy, testing and counseling, and sexual health information and counselling. Hours: Mon 9:30am-12:00pm & 2:00pm/ 6:30pm/ Tues 1:00pm-5:30pm/Wed 9:30am 11:30am & 1:00pm-3:30pm/Thurs 12:00pm-4:00pm/ Fri 9:30am-12:00pm. www.aso411.com

Etobicoke Civic Centre Clinic Languages: Tel: 416-338-1517 399 The West Mall, M9C 2Y2 Services are mainly Fax: 416-392-7102 Services: Drop-in clinic for birth control offered in English. services. Hours: Mon-Fri 1:00pm-5:00pm. www.toronto.ca/health/sexualhealth

172

20.3 Women’s Health Services

Hassle Free Clinic Languages: Tel: 416-922-0566 66 Gerrard St. E., M5B 1G3 Services are mainly Tel: 416-922-2018 Services: Birth Control Services. offered in English. Hours: Mon, Wed & Fri 10:00am-3:00pm/ Thurs 10:00am-8:00pm. www.hasslefreeclinic.org

Immigrant Women’s Health Centre (IWHC) Languages: Tel: 416-323-9986 489 College St., Ste. 200, M6G 1A5 Services are offered in Fax: 416-323-0447 Services: Sexual health help for women. Cantonese, Hindi, Hours: Mon-Fri 9:00am to 5:00pm. Italian, Mandarin, www.immigranthealth.info Persian, Portuguese, http//www1.toronto.ca Spanish, and Urdu.

The Jane Street Clinic Languages: Tel: 416-338-7272 662 Jane St., M6N 4A7 Services are mainly Fax: 416-392-7102 Services: Drop-in clinic for birth control offered in English. services, including birth control counselling, low-cost or free birth control, and emergency birth control. Hours: Mon 2:00pm-6:30pm/ Wed 2:00pm-5:30pm/ Thurs 1:00pm-5:00pm. www.toronto.ca/health/cdc/cdc_clinics http://www1.toronto.ca/wps/portal/contentonly

The Ontario AIDS and Sexual Health Languages: Tel: 416-392-2437 Information Line Services are provided Fax: 416-392-0716 Services: Sexual Health Information and Aids mainly in English. prevention. Interpreters are Hours: Mon-Fri 10:00am-10:30pm/ available upon Sat & Sun 11:00am-3:00pm. request. www.toronto.ca/health

173

20.3 Women’s Health Services

Planned Parenthood Toronto Languages: Tel: 416-961-0113 36 Prince Arthur Ave., M5R 1A9 Services are mainly Fax: 416-961-2512 Services: Sexual health services. offered in English. Hours: Mon, Tues, & Thurs 9:30am–8:00 pm/Wed 9:00am-12:00pm & 4:00pm-8:00pm/ Fri 9:30am-4:30pm/Sat 10:00am-2:00pm. www.ppt.on.ca

Women’s Health in Women’s Hands Languages: Tel: 416-593-7655 2 Carlton St., Ste. 500, M5B 1J3 Services are offered in Fax: 416-593-5867 Services: Community health centre for black English. women or women of colour, including primary health care, community services and programs, mental health services, and clinical services. Hours: Mon-Thurs 9:00am-8:00pm/ Fri 9:00am-5:00pm/ Sat 10:00-4:00pm (every 3rd Saturday). www.whiwh.com [email protected]

174

20.4 Sexual Health Clinics

Scarborough Centre for Healthy Communities Languages: Tel: 416-642-9445 629 Markham Rd., M1H 2A4 Services are offered in Fax: 416-724-5205 Services: Community Health Centre. Sexual English, Hindi, Tel: 416-297-7490 health clinic, sexual assault and domestic Mandarin, and Tamil. violence program. Hours: Mon, Wed & Fri 9:00am-5:00pm/ Tues 9:00am-6:00pm/Thurs 8:00am-8:00pm/ Sat 9:00am-4:00pm. www.schcontario.ca

Sexual Assault Hotlines Languages: offered in Tel: 416-863-0511 Assaulted Women’s Helpline. English and 200 other Tel: 416-597-8808 Rape Crisis Centre. languages. Tel: 416-642-5463 Shelter net.

The Centre for Women and Trans People Languages: Tel: 416 978 8201 563 Spadina Ave., M5S 2J7 Services are offered in Fax: 416 978 1078 Service: Provide support, referrals, resources English. and advocacy on issues of sexism, racism, homophobia, transphobia, ableism, ageism, violence, health and poverty through workshops, events, services and programming. Hours: Tue-Thurs 12:00pm-6:00pm. www.womenscentre.sa.utoronto.ca

175

20.5 Birth Control Clinics

Bay Centre for Birth Control (Women’s Languages: Tel: 416-351-3700 College Hospital) Services are mainly Fax: 416-351-3727 76 Grenville St., M5S 1B2 offered in English. Services: Drop-in STD clinic and birth control Services. Hours: Mon 9:00am-5:00pm/ Tues-Thurs 9:00am-8:00pm/ Fri 9:00am-5:00pm. www.womenscollegehospital.ca

Birth Control and VD Information Centre Languages: Tel: 416-789-4541 960 Lawrence Ave. W., Ste. 403, M6A 3B5 Services are mainly Fax: 416-789-0762 Services: Birth Control and STD clinic. offered in English. Hours:(Office Hours) Mon-Fri 10:00am-5:00pm (Clinic) Mon 2:00pm-5:00pm/Tues 4:00pm- 7:00pm/Wed 12:00pm-5:00pm/Thurs 5:00pm- 8:00pm/Fri 12:30pm-4:30pm By appointment only. www.birthcontrolvd.org [email protected]

Crossways Clinic (Crossways Mall) Languages: Tel: 416-392-0999 2340 Dundas St. W., M6P 4A9 Services are mainly Fax: 416-392-7102 Services: Drop-in clinic for birth control offered in English. services and HIV testing. Hours: Mon 9:30am-12:00pm and2:00pm 6:30pm/Tues 1:00-5:30pm/Wed 9:30am-11:30am & 1:00pm-3:30pm/Thurs 12:00pm-4:00pm/ Fri 9:30am-12:00pm. www.aso411.com

Etobicoke Civic Centre Clinic Languages: Tel: 416-338-1517 399 The West Mall, M9C 2Y2 Services are mainly Fax: 416-392-7102 Services: Drop-in clinic for birth control offered in English. services. Hours: Mon-Fri 1:00pm-5:00pm. www.toronto.ca/health/sexualhealth

176

20.5 Birth Control Clinics

Hassle Free Clinic Languages: Tel: 416-922-0566 66 Gerrard St. E., M5B 1G3 Services are mainly Tel: 416-922-2018 Services: Birth control services. offered in English. Hours: Mon, Wed & Fri 10:00am-3:00pm/ Thurs 10:00am-8:00pm. www.hasslefreeclinic.org

Immigrant Women’s Health Centre (IWHC) Languages: Tel: 416-323-9986 489 College St., Ste. 200, M6G 1A5 Services are offered in Fax: 416-323-0447 Services: Sexual health help for women. Cantonese, Hindi, Hours: Mon-Fri 9:00am to 5:00pm. Italian, Mandarin, www.immigranthealth.info Persian, Portuguese, http//www1.toronto.ca Spanish, and Urdu.

Planned Parenthood Toronto Languages: Tel: 416-961-0113 36 Prince Arthur Ave., M5R 1A9 Services are mainly Fax: 416-961-2512 Services: Sexual health services. offered in English. Hours: Mon, Tues, & Thurs 9:30am–8:00 pm/Wed 9:00am-12:00pm & 4:00pm-8:00pm/ Fri 9:30am-4:30pm/Sat 10:00am-2:00pm. www.ppt.on.ca

Scarborough Sexual Health Clinic Languages: Tel: 416-338-7438 160 Borough Dr., M1T 4N8 Services are mainly Fax: 416-338-6100 Services: Provides free and confidential provided in English. services for men and women, including birth Interpreters are control counseling, low cost or free birth available, if required. control, emergency contraceptive pill, STD testing and free treatment, HIV testing, counseling and referral, pregnancy testing/counseling and referral, and sexuality and relationship counseling. Hours: Mon 9:30am-12:00pm & 2:00pm-6:30pm/ Tues 1:00pm-3:30pm/Wed 9:30am-12:00pm & 3:30pm-6:30pm/Thurs 1:00pm-3:30pm/ Fri 9:30am-12:00pm. www.toronto.ca\health

177

20.5 Birth Control Clinics

The Jane Street Clinic Languages: Tel: 416-338-7272 662 Jane St., M6N 4A7 Services are mainly Fax: 416-392-7102 Services: Drop-in clinic for birth control offered in English. services. Hours: Tues 1:00pm-5:30pm/ Wed 2:00pm- 6:30pm/ Thurs 9:30am-11:30am & 1:00pm-4:00pm. www.toronto.ca/health/cdc/cdc_clinics

178

20.6 Pregnancy Options

Canadians for Choice Languages: Tel: 613-789-9958 260 Dalhousie St., ON K1N 7E4 Services are mainly Fax: 613-789-9960 Services: Providing resources related to sexual offered in English and Toll-Free: and reproductive health and rights. French. 1-888-642-2725 Hours: Mon-Fri 9:00am-5:00pm. www.canadiansforchoice.ca

Hassle Free Women and Trans Clinic Languages: Tel: 416-922-0566 66 Gerrard St. E., 2nd Flr., M5B 1G3 Services are offered Fax: 416-922-2018 Services: Birth Control Services. mainly in English. Hours: Mon, Wed & Fri 10:00am-3:00pm/ Thurs 10:00am-8:00pm. www.hasslefreeclinic.org

Pregnancy Care Centre Languages: Tel: 416-287-9845 7601 Sheppard Ave. E., M1B 2Y7 Services are offered in Fax: 416-287-8066 Services: Pregnancy, and pregnancy tests. English, Russian, Tel: 416-229-2607 Hours: Mon 6:00pm-9:00pm/Tues 10:00am- Spanish, and Tagalog. Tel: 1-800-395-4357 6:00pm/Wed 6:00pm-9:00pm. Tel: 1-800-712-4357 www.pregnancycarecentre.org www.iamnotalone.ca [email protected]

Second Chance Languages: Tel: 647-271-4891 2100 Ellesmere Rd, U#305, M1H 3B7 Services are mainly Fax: 437-800-9011 Services: offered in English. Teen pregnancy support. Victim of abuse and Interpreters are bullying Support. Settlement, food, and available for Tagalog, clothing. Spanish, French, Hours: Mon-Fri 9:00am-5:00pm. Hindi, Gujarati, Tamil www.secondchanceinc.ca Email: [email protected]

Toronto Public Health Languages: Tel: 416-338-7600 Call for nearest location Interpretation Ext: 311 Services: Sexual health clinics for pregnancy available for all and STI testing. languages. Hours: Mon-Fri 8:30am-4:30pm. Clinic hours vary. www.toronto.ca/health

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Questions related to the Community Resource Guide can be directed to [email protected]

Birchmount hospital: 3030 Birchmount Rd., Scarborough, ON M1W 3W3 | 416-495-2400

Centenary hospital: 2867 Ellesmere Rd., Scarborough, ON M1E 4B9 | 416-284-8131

General hospital: 3050 Lawrence Ave. E., Scarborough, ON M1P 2V5 | 416-438-2911

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