Community Resource Guide Community Resource Guide 1 1. Community Service Agencies Executive Summary Welcome to the Scarborough Health Network Community Resource Guide! Scarborough is home to an incredible array of local health and community services. Whether you are a long-term resident or a newcomer, navigating healthcare services can often feel challenging. To provide easier access to health and community resources, the Community Resource Guide was created in 2012 and is revised annually in order to include any new resources and information that may become available. This guide is a useful tool and provides valuable information to help better navigate the many services available in the community and has connected individuals to appropriate health and community resources. The guide provides an overview of health services and community resources offered mainly in Scarborough. Where services are limited in Scarborough, the guide also captures services available in Markham and the Greater Toronto Area. This guide has been designed primarily for service provider and is made available online for the broader community. Whether you are a staff member, patient, family member, or community agency, this guide is intended to assist individuals in accessing the wide array of resources that are available. To facilitate easy access, this guide has been organized into 20 categories (e.g. services for children, youth, women, seniors, uninsured clients, etc.). Each service listed provides a brief description of the services offered, hours of operation and available languages. Although our current guide is quite extensive, we recognize that there could be some gaps that may not have been identified. Our future plan is to identify any vulnerable populations that may not have been addressed in our current guide and include this information in our future guide. We trust that you will find this guide helpful. 2 1. Community Service Agencies Table of Contents 1. Community Service Agencies.......................................................................................... Page 4 2. Community Health Centres ............................................................................................. Page 22 3. Dental Clinics .................................................................................................................... Page 27 4. Family and Child Services ............................................................................................... Page 31 5. Food Banks…………… ..................................................................................................... Page 44 6. French Language Service Providers……………………………………………………... Page 47 7. Health Information Lines ................................................................................................. Page 51 8. Health Organization ......................................................................................................... Page 55 9. Interpretation Services ..................................................................................................... Page 62 10. Legal Clinics…………………... ........................................................................................ Page 64 11. Mental Health and Addictions Services ......................................................................... Page 70 12. Multicultural Agencies ..................................................................................................... Page 82 13. Refugee Claimant Services............................................................................................... Page 92 14. Services for Lesbian, Gay, Bisexual, Transgender, Queer (LGBTQ+)…………… ........ Page 99 15. Services for People with Disabilities ............................................................................... Page 101 16. Services for Seniors ........................................................................................................... Page 111 16.1 In Home Services for Seniors ................................................................................... Page 123 17. Services for Uninsured and Marginalized Clients ......................................................... Page 130 18. Services for Youth ............................................................................................................. Page 139 19. Temporary Residence and Shelters ................................................................................. Page 147 19.1 Hot Meals for the Homeless ..................................................................................... Page 150 20. Women’s Services ............................................................................................................. Page 152 20.1 Services for Single Mothers ...................................................................................... Page 166 20.2 Shelters for Women with Children .......................................................................... Page 168 20.3 Women’s Health Services ......................................................................................... Page 172 20.4 Sexual Health Clinics ................................................................................................ Page 175 20.5 Birth Control Clinics ................................................................................................. Page 176 20.6 Pregnancy Options ................................................................................................... Page 179 3 1. Community Services Agencies Access Alliance Multicultural Health and Languages: Tel: 416-693-8677 Community Services Services are mainly Tel: 416-760-8677 3079 Danforth Ave., M1L 1A8 offered in English. Tel: 416-324-8677 761 Jane St., Ste. 200B, M6N 4B4 Interpreters are Fax: 416-693-1330 340 College St., Ste. 500, M5T 3A9 available for more Services: Primary health care services, than 100 languages. community health programs, settlement services, English classes, nutrition programs, and pregnancy care. Hours: Mon-Fri 9:00am-5:00pm. www.accessalliance.ca Afghan Women’s Organization Languages: Tel: 416-266-1777 2555 Eglinton Ave. E., Ste. 211, M1K 5J1 Services are offered in Fax: 416-266-8145 Head Office: Dari, English, Farsi, Tel: 416-588-8552 789 Don Mills Rd., Ste. 700, M3C 1T5 Pashto, and Urdu. Fax: 416-588-4552 Services: Settlement services including: Information and orientation, interpretation and translation, information on sponsorship, assistance in completion of forms, employment services, referral, sessions on parenting, English conversation circle, women’s circle, citizenship classes, homework club, support counselling, job search workshops, access to computer and internet, and LINC classes. Hours: Mon-Fri 9:00am-5:00pm. Homeless Drop-in: Tue-Sat 9:00am-4:00pm. Evenings & weekends by appointment only. www.afghanwomen.org 4 1. Community Service Agencies Agincourt Community Services Association Languages: Tel: 416-321-6912 4155 Sheppard Ave. E., Ste. 100, M1S 1T4 Services are offered in Fax: 416-321-6922 Services: Information and referral, food Arabic, Cantonese, security programs, emergency food bank, legal English, Mandarin, clinic, parent and child groups, income tax Punjabi, and Tamil. clinics, job bank, hot lunch program, homeless drop-in, harm reduction, and shower facilities. Hours: Mon-Thurs 9:00am-5:00pm/ Fri 9:00am-4:00pm. www.agincourtcommunityservices.com Arab Community Centre of Toronto (ACCT) – Languages: Tel: 647-341-2722 Scarborough Office Services are offered in Tel: 416-231-7746 1855 Lawrence Ave. East, M1R 2Y3 Assyrian, Arabic, Fax: 416-231-4770 555 Burnhamthorpe Rd., Ste. 209, M9C 2Y3 Armenian, Chaldean, Services: Information and referral, youth Circassia, Dari, services, employment services, problem English, French, gambling program, domestic violence education Greek, Kiswahili, program. Newcomer needs assessment, cultural Kurdish, Pashto, activities, job search, placement, volunteering, Persian, Russian, internship payment (paid/unpaid), mentoring, Turkish, and Somali. financial benefit, crisis intervention and service to refugees and legal education. Hours: Mon-Wed & Fri 9:00am-5:00pm. www.acctonline.ca [email protected] Arab Immigrant Centre Languages: Tel: 416-444-1163 85 Ellesmere Rd., Ste. 234C, M1R 4B8 Services are offered in Fax: 416-444-9031 Services: Newcomers settlement services, youth Arabic and English. services, employment services, program gambling program, domestic violence education program, and interpretation services for government. Hours: Mon-Fri 9:00am-5:00pm. [email protected] 5 1. Community Service Agencies Birchmount Bluffs Neighbourhood Centre Languages: Tel: 416-396-4310 93 Birchmount Rd., M1N 3J7 Services are offered in Fax: 416-396-4314 Services: Family resource and community English. recreation centre. Children, seniors and youth employment programs, and youth drop-in satellite at Kingston Rd. & St. Clair. Hours: Mon-Thurs 9:00am-8:00pm/ Fri 8:30am-3:00pm/Sat & Sun 9:00 am-6:00pm. Summer hours may vary. www.bbnc.ca [email protected] Canadian Red Cross Society-Toronto Region Languages: Tel: 416-480-2500 21 Randolph Ave., M6P 4G4 Services are offered in Fax: 416-480-2777 Services: Migrant and refugee services, FIRST English, Luganda, AID and CPR, homecare services, and health Ndebele, Shona, equipment loan program. Russian, and Hours: Mon-Fri 8:30am-4:00pm. Ukrainian. www.redcross.ca [email protected] Carefirst Seniors and Community Services Languages: Tel: 416-502-2323 Association Services are offered