SIGNAL for Bracknell Forest Carers WINTER 2017
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SIGNAL for Bracknell Forest Carers WINTER 2017 Welcome to the Winter Newsletter SIGNAL provides information, advice and support to adult unpaid carers who live in Bracknell Forest. Bracknell Forest Council gives SIGNAL the money to run the service. To be an adult unpaid carer you must: Be over the age of 18 Provide a friend or family member with help and support because of their illness or disability Not get paid for providing this help What is help and support? This could be help to do shopping, housework, providing transport or even just visiting a person and having a chat. It is important you know about people and groups that can help you stay healthy and happy when you are a carer. Support for young carers (people under 18) and parent carers of disabled children are supported by other services. If you need to contact them SIGNAL can provide you with their telephone numbers. Page | 1 SIGNAL for Bracknell Forest Carers WINTER 2017 Carers Lunch Coming to the carers lunch can: Give you a break from caring Help you meet other carers Give you the chance to talk to SIGNAL staff Give you information The next carers lunch is on Friday 21st January 2018. It starts at 12 noon and finishes at 2.30pm. It is at Easthampstead Baptist Church. An invitation will be sent to you nearer the time. Top of the Hops! During Carers Week SIGNAL provided free activities in the community for carers to try. Peter, who cares for his wife, tried Tai Chi, Yoga and Tap Dancing. He has decided to keep on doing the tap dancing as it helps to keep him fit, gives him a break from caring and he gets to meet new people. Peter says “I would encourage all carers to try something new as you never know what you may like.” Page | 2 SIGNAL for Bracknell Forest Carers WINTER 2017 Updates from Bracknell Forest Council Conversations Model – Melanie O’Rourke, Head of Adult Community Team In November Bracknell Forest Council’s Adult Teams started a new way of working called Conversations. There are 3 Conversations. We have gone back to basics, there will be less processes and administration, for example some of the forms we use have been removed. This means we want to listen more and question less. 1st Conversation – We always start here Aims Regain control of your life Help with independence Early help and prevention Equipment can be provided, such as medication dispensers We will look, with you, what local community or support networks could help you http://helpyourself.bracknell-forest.gov.uk/ Page | 3 SIGNAL for Bracknell Forest Carers WINTER 2017 We will not focus on your eligibility for services. If you still need support or are in crisis we go to the 2nd Conversation. Conversation 2 We will work with you to identify all the issues and help you to order these issues and think about where to begin. Where needed we could provide short term support to get you through a crisis. Once the crisis is over we will develop a plan to help stop the same thing happening again. If after the second Conversation there are long term needs we would move to the 3rd Conversation. Page | 4 SIGNAL for Bracknell Forest Carers WINTER 2017 Conversation 3 Complete the statutory assessment Create a support package based on your long term needs Changes If your care needs change again, we do not want to guess what would help you so we will go back to the 1st conversation. Future Timings of Carers Assessments If it has not happened already for you then we are aiming for your next carers assessment to be completed after the assessment of the person you look after. This is so that any changes are updated into your assessment. The new approach to home-based social care – Rifit Hussain-Curtis, Joint Commissioning Manager Over the past 5 years the number of people needing social care services has increased and the costs per person have doubled. Page | 5 SIGNAL for Bracknell Forest Carers WINTER 2017 To continue to meet people’s needs the council needed to do things differently and selected five home care providers to work with. The new contracts began in August. People had the choice to stay with their existing provider through a direct payment if they wanted to or change to one of the new providers. The five providers are: Care 1st Ltd Loving Angels Care Ltd Oxford House Community Care Q Care Ltd Watershed Care Services Ltd The new approach aims to; Help people achieve their own goals Enhance quality of life Regain confidence and skills Increase independence Provide practical help such as personal care or shopping Emotional support It is not just about carrying out specific tasks it gives providers a more active role in planning support and designing a wellbeing plan which could also connect people with the community and voluntary sector. Page | 6 SIGNAL for Bracknell Forest Carers WINTER 2017 CARER EMERGENCY CARD EASY READ Carer Emergency Support What would happen if an emergency meant that you could not provide the care you usually do? How would people know you are a carer? Who would they call? Having a Carers Emergency Card and making simple plans with family, friends and neighbours who could help in an emergency can help give you peace of mind. What is the Carers Emergency Card? It lets other people know in an emergency that you are a carer It should be with you at all times, such as in your bag or wallet A card can also be given to the person you care for with your contact information The cards are FREE What have you received? One card for you – To complete One card for the person you care for – To complete Two forms for you to fill out and give to your emergency contacts Page | 7 SIGNAL for Bracknell Forest Carers WINTER 2017 Making your plans Think about who your chosen emergency contacts are: do you or the person you care for have family, friends or neighbours who could help? Talk to them about what would happen in any emergency if they needed to step in. Complete the contact form and hand it to them. How does the Carer Emergency Card work? In an accident/incident, the emergency services would find your Carer Emergency Card and contact your emergency contacts so they could step in to provide support. If your contacts are not available Adult Social Care or the Emergency Duty Team would be contacted to ensure the person you care for is kept safe. Need help with the cards or the forms? Contact SIGNAL 01344 266088 [email protected] Page | 8 SIGNAL for Bracknell Forest Carers WINTER 2017 Other Emergency Plans A Message in a Bottle? Keep personal and medical details inside this and place it in the fridge for the emergency services. Contact SIGNAL is you would like one of these. A Keysafe? This is a safe way of storing a key to your home so that it can be used in an emergency. “In case of emergency” (ICE) numbers in your phone? You may be able to have emergency contacts and information show on your phones lock screen. Visit the SIGNAL office if you would like help with this. Grants for individuals Is there a piece of equipment that would help the person you care for or help you to care for them? Are you in financial need? SIGNAL can now search the NCVO database of funders (people who give money) who make grants (give money) to individuals. SIGNAL can also help you with the paperwork if you apply to a funder. Page | 9 SIGNAL for Bracknell Forest Carers WINTER 2017 Support Groups If you are involved in a group, please let us have the details so we can add them to the list. Ascot Area Alzheimer’s (Triple A) Carers Lunch Time: 12 noon – 2.30pm Dates/When: Fourth Monday of the month Where: Carnation Hall, 29 Chavey Down Road, Winkfield Row, Bracknell, RG42 7PU Contact: 01344 486349 or 01344 621491 Ascot Area Alzheimer’s (Triple A) Lunchtime meeting, all welcome (Funded by SIGNAL) Time: 12.30pm – 2.30pm Dates/When: Third Monday of the month (Please check 2018 dates with organiser) Where: St Michael’s Church Hall, Crowthorne Road, Bracknell, RG12 7ER Contact: 01344 486349 or 01344 621491 Autism Berkshire Time: 9.30am – 11.30am Dates/When: Monthly on Mondays during school term times. Where: Forest Park Community Centre, Horndean Road, Forest Park, Bracknell, RG12 0XQ Contact: 01189 594 594 [email protected] Bracknell Forest Mental Health Carers Support Group Time: 2.00pm – 4.00pm Dates/When: First Tuesday of the month (excluding January & August) – Dates are subject to change in 2018 so please check with organiser Where: Coopers Hill, Crowthorne Road North, Off Bagshot Road, Bracknell, RG12 7QS Contact: 07972 609621 Page | 10 SIGNAL for Bracknell Forest Carers WINTER 2017 Support Groups (continued) Bracknell Forest Carers Support Group Coffee Evenings Time: 5.30pm – 7.00pm Dates/When: Tuesdays (Dates are subject to change in 2018 so please check with organiser) Where: South Hill Park Café, Ringmead, Bracknell, RG12 7PA Contact: 07972 609621 Non-alcoholic drinks are paid for by the group organiser Bracknell Forest Carers Support Group Coffee Mornings Time: 10.00am – 12 noon Dates/When: Wednesdays (Dates are subject to change in 2018 so please check with organiser) Where: Crown Wood Community Centre, Opladen Way, Bracknell, RG12 0PE Contact: 07972 609621 These mornings are mainly for ex-carers but no carer is turned away Coffee and Chat Time: 10.00am – 12 noon Dates/When: Every Wednesday Where: The Look In Café, Great Hollands Square, Bracknell, RG12 8UX Contact: Bill on 01344 421292 If you, or anyone you know who is, affected by dementia, memory loss or confusion you are welcome to drop in for tea and a chat Coffee for Carers at Crowthorne