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Industry Report Repair of computers and personal and household goods 2016 BULGARIA seenews.com/reports This industry report is part of your subcription access to SeeNews | seenews.com/subscription CONTENTS I. KEY INDICATORS II. INTRODUCTION III. REVENUES IV. EXPENSES V. PROFITABILITY VI. EMPLOYMENT 1 SeeNews Industry Report In 2015 there were a total of 3,589 companies operating in the industry. In 2014 their number totalled 3,546. I. KEY INDICATORS NUMBER OF COMPANIES IN REPAIR OF COMPUTERS AND The Repair of computers and personal and household PERSONAL AND HOUSEHOLD GOODS INDUSTRY BY SECTORS goods industry in Bulgaria was represented by 3,576 SECTOR 2016 2015 2014 companies at the end of 2016, compared to 3,589 in the REPAIR OF OTHER PERSONAL AND 863 857 815 previous year and 3,546 in 2014. HOUSEHOLD GOODS REPAIR OF HOUSEHOLD APPLIANCES AND 856 893 903 The industry's net profit amounted to BGN 16,725,000 in HOME AND GARDEN EQUIPMENT 2016. REPAIR OF COMPUTERS AND PERIPHERAL 739 729 690 EQUIPMENT The industry's total revenue was BGN 141,329,000 in 2016, REPAIR OF CONSUMER ELECTRONICS 334 340 357 up by 8.74% compared to the previous year. REPAIR OF FOOTWEAR AND LEATHER GOODS 230 241 238 REPAIR OF FURNITURE AND HOME 219 198 208 FURNISHINGS The combined costs of the companies in the Repair of REPAIR OF COMMUNICATION EQUIPMENT 179 167 172 computers and personal and household goods industry REPAIR OF WATCHES, CLOCKS AND JEWELLERY 156 164 163 reached BGN 123,347,000 in 2016, up by 12.44% year-on- year. The industry's total revenue makes up 0.15% to the country's Gross domestic product (GDP) in 2016, compared III. REVENUES to 0.15% for 2015 and 0.14% in 2014. The total revenue in the industry was BGN 141,329,000 in A total of 2,692 people were employed in the Repair of 2016, BGN 129,972,000 in 2015 and 122,140,000 in 2014. computers and personal and household goods industry in 2016, compared to 2,721 in 2015 and 2,613 in 2014. Total revenue Most of the companies in the industry are based in Sofia, Net sales revenue followed by Varna and Plovdiv. 150,000,000 141,329,000 135,000,000 129,972,000 II. INTRODUCTION 122,140,000 136,995,000 120,000,000 126,362,000 118,463,000 In 2016 the companies in the Repair of computers and 105,000,000 personal and household goods industry numbered 3,576, distributed in 8 sectors. 90,000,000 75,000,000 BGN 60,000,000 INDUSTRY STRUCTURE BY SECTORS AND NUMBER OF COMPANIES 554 45,000,000 30,000,000 334 739 15,000,000 0 230 2014 2015 2016 The companies in the Repair of computers and personal and household goods market of Bulgaria earned combined net sales revenues of BGN 136,995,000 in 2016. In annual terms, sales marked a growth of 8.41% compared to 863 2015. In comparison to 2014 they rose by 15.64%. In 2015 856 sales increased by 6.67% year-on-year. The Repair of computers and personal and household goods Repair of other personal and household goods industry total revenue make up 0.15% to the country's GDP in 2016, compared to 0.15% for 2015 and 0.14% in 2014. Repair of household appliances and home and garden equipment Repair of computers and peripheral equipment Repair of consumer electronics Repair of footwear and leather goods Others 2 SeeNews Industry Report Share in GDP 0.15% 0.15% 7 REPAIR OF FOOTWEAR AND LEATHER GOODS 1,731,000 0.15 0.14% 8 REPAIR OF WATCHES, CLOCKS AND JEWELLERY 1,131,000 0.135 0.12 INDUSTRY'S NET SALES REVENUE STRUCTURE BY SECTORS 0.105 8.41% 0.09 6.58% 0.075 5.87% 0.06 36.85% 0.045 6.07% 0.03 0.015 0 2014 2015 2016 In 2016 the Repair of computers and personal and household 36.23% goods industry contributed to GDP BGN 102,852,000 in Gross value added (GVA) accounting for 0.07% of the total for Repair of computers and peripheral equipment the country's economy. Repair of household appliances and home and garden equipment Repair of communication equipment In the previous year, the industry's GVA amounted BGN Repair of consumer electronics 97,036,000, accounting for 0.06% of the total for the country in 2015. In 2014 the GVA of the Repair of computers and Repair of other personal and household goods personal and household goods was BGN 93,154,000, or Others 0.06% of the GVA for the country's economy. The highest growth, of 30.41%, was recorded by Repair of GVA BY SECTORS communication equipment, while Repair of consumer RANK SECTOR BGN SHARE OF THE electronics registered the sharpest decline, of 7.13%. COUNTRY'S GVA (%) 1 REPAIR OF HOUSEHOLD APPLIANCES AND 36,189,000 0.02 TOP COMPANIES' REVENUE BY SECTORS HOME AND GARDEN EQUIPMENT SEGMENT COMPANY TOTAL REVENUE NET SALES (BGN) REVENUE (BGN) 2 REPAIR OF COMPUTERS AND PERIPHERAL 33,804,000 0.02 EQUIPMENT REPAIR OF OTHER PERSONAL AND HOUSEHOLD GOODS 3 REPAIR OF COMMUNICATION EQUIPMENT 10,299,000 0.01 BENEVI 90 EOOD 255,000 255,000 4 REPAIR OF OTHER PERSONAL AND 7,145,000 0.01 DIBIKO EOOD 197,000 175,000 HOUSEHOLD GOODS MULTIMAISTOR BG EOOD 120,000 120,000 5 REPAIR OF CONSUMER ELECTRONICS 6,877,000 0.01 REPAIR OF FURNITURE AND HOME FURNISHINGS 6 REPAIR OF FURNITURE AND HOME 5,813,000 0.00 BOROLEN EOOD 865,000 865,000 FURNISHINGS PANTA DESIGN STUDIO OOD 677,000 677,000 7 REPAIR OF FOOTWEAR AND LEATHER GOODS 1,694,000 0.00 VILNER EOOD 316,000 196,000 8 REPAIR OF WATCHES, CLOCKS AND 1,031,000 0.00 REPAIR OF WATCHES, CLOCKS AND JEWELLERY JEWELLERY PRO PRINT BULGARIA EOOD 53,000 53,000 GENOVEVA IVANKA IVANOVA ET 45,000 45,000 ADEL ALNAHAS ET 45,000 45,000 We expect, based on the trend in the last three years, the total revenue of the Repair of computers and personal and REPAIR OF CONSUMER ELECTRONICS household goods industry to change at a compound annual LAS SERVIZ EOOD 1,180,000 1,174,000 growth rate (CAGR) of 7.57% in 2017. PAN SERVICE OOD 522,000 444,000 EURO ELEKTRIC STANDART SYSTEM EOOD 517,000 517,000 NET SALES REVENUE BY SECTORS REPAIR OF HOUSEHOLD APPLIANCES AND HOME AND GARDEN EQUIPMENT RANK SECTOR NET SALES K AND K SERVICE SOLE EOOD 15,734,000 15,598,000 REVENUE (BGN) KOMFORT EAR 2 EOOD 1,740,000 1,713,000 1 REPAIR OF COMPUTERS AND PERIPHERAL EQUIPMENT 50,489,000 ETIKA SERVICE OOD 1,368,000 1,103,000 2 REPAIR OF HOUSEHOLD APPLIANCES AND HOME AND 49,628,000 GARDEN EQUIPMENT REPAIR OF FOOTWEAR AND LEATHER GOODS 3 REPAIR OF COMMUNICATION EQUIPMENT 11,518,000 PILON 2 EOOD 48,000 48,000 4 REPAIR OF CONSUMER ELECTRONICS 8,311,000 ALIUM OOD 44,000 44,000 5 REPAIR OF OTHER PERSONAL AND HOUSEHOLD GOODS 8,041,000 TOMEKS D Y EOOD 43,000 43,000 6 REPAIR OF FURNITURE AND HOME FURNISHINGS 6,146,000 REPAIR OF COMPUTERS AND PERIPHERAL EQUIPMENT 3 SeeNews Industry Report XEROX BULGARIA EOOD 7,298,000 6,316,000 VIEW POINT OOD 2,203,000 1,825,000 9 SERVICE GERENA EOOD 1500.00% INSYST SERVICE AD 1,921,000 1,894,000 10 DZHI ES SARVIS EOOD 1300.00% REPAIR OF COMMUNICATION EQUIPMENT BULGRAM EOOD 5,108,000 5,102,000 OMNITEL OOD 583,000 583,000 TOP 10 COMPANIES BY TOTAL REVENUE IN THE INDUSTRY REPAIR DIOGENI TELEKOM OOD 414,000 231,000 OF OTHER PERSONAL AND HOUSEHOLD GOODS WERE: COMPANY BGN BENEVI 90 EOOD 255,000 The top 10 companies in terms of total revenue in Repair of DIBIKO EOOD 197,000 computers and personal and household goods accounted for MULTIMAISTOR BG EOOD 120,000 27.77% of the industry's total in 2016, 24.14% in 2015 and ECOTECHNICS EOOD 119,000 21.28% in 2014. TRUDOVO PROIZVODITELNA KOOPERATSIA DIMITAR CHIVGANOV 111,000 KOOP TOP 10 COMPANIES BY TOTAL AND NET SALES REVENUE IN THE VESI DIZAYN EOOD 104,000 INDUSTRY LOCKSMITH BULGARIA EOOD 101,000 RANK COMPANY TOTAL REVENUE NET SALE SEVAL EOOD 96,000 (BGN) REVENUE (BGN) ASTRA - EM EOOD 93,000 1 K AND K SERVICE SOLE EOOD 15,734,000 15,598,000 HIT GLAS STEFANKA VARBANOVA ET 86,000 2 XEROX BULGARIA EOOD 7,298,000 6,316,000 3 BULGRAM EOOD 5,108,000 5,102,000 4 VIEW POINT OOD 2,203,000 1,825,000 The 10 largest companies in terms of total revenue in sector 5 INSYST SERVICE AD 1,921,000 1,894,000 Repair of other personal and household goods earned total 6 KOMFORT EAR 2 EOOD 1,740,000 1,713,000 revenue of BGN 1,282,000 and accounted for 0.91% of the 7 ARBIKAS OOD 1,423,000 1,377,000 industry's total revenue. 8 ETIKA SERVICE OOD 1,368,000 1,103,000 9 G SERVIZ AD 1,248,000 1,242,000 TOP 10 COMPANIES BY TOTAL REVENUE IN THE INDUSTRY REPAIR 10 COPYLINK EOOD 1,197,000 1,197,000 OF FURNITURE AND HOME FURNISHINGS WERE: COMPANY BGN BOROLEN EOOD 865,000 The total revenues of the top 10 companies in the Repair of PANTA DESIGN STUDIO OOD 677,000 computers and personal and household goods were 0.04% of VILNER EOOD 316,000 GDP in 2016, compared to 0.04% for 2015 and 0.03% in 2014.

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