Bendigo Kangan Institute —Annual Report 2020 Bendigo Kangan Institute Annual Report 2020 Introduction
Annual Report Objectives
This Annual Report is the principal medium through which Bendigo Kangan Institute (BKI) communicates its accountability to the Hon. Gayle Tierney, MP, Acknowledgment Minister for Training and Skills, and Minister for of Country Higher Education, Victorian Parliament and other stakeholders, in providing a summary of BKI’s Bendigo Kangan Institute’s footprint spans the operations, achievements and financial affairs ancestral lands of the Gunung-Willam-Balluk for the 2020 calendar year. and Wurundjeri peoples, the Jaara people of the Dja Dja Wurrung and the Wollithiga people The Annual Report has been prepared in accordance with the relevant legislation, Ministerial Directions, instructions and applicable Australian of the Yorta Yorta Nation. accounting standards, including but not limited to the following: • Education and Training Reform Act 2006 • Strategic Planning Guidelines Bendigo Kangan Institute pays its respects to (ETRA) – TAFE institutes - 2013 • Constitution of the Bendigo Kangan • Public Administration Act 2004 the traditional custodians of these lands and to Institute Order 2016 • Financial Management Act 1994 • Directions of the Minister for Training and • Freedom of Information Act 1982 their cultural heritage, and extends that respect Skills and Minister for Higher Education (or • Building Act 1993 their predecessors) to all Aboriginal and Torres Strait Islander • Public Interest Disclosures Act 2012 • Commercial Guidelines • Local Jobs First Act 2003 – TAFE institutes Elders, past and present.
The financial statements in the Annual Report have been approved by the BKI Board following their review and endorsement by the Board’s Audit and Risk Management Committee.
2 3 Bendigo Kangan Institute Annual Report 2020 Our Year in Reflection
Table of Contents
Introductory Material Compliance Information Annual Report Objectives 2 Occupational Health and Safety 57 Acknowledgment of Country 3 WorkCover Claims 58 Contents page 4 Freedom of Information Act 1982 59 Public Interest Disclosures Act 2012 59 Our year in reflection Financial Management Compliance Attestation 60 By The Numbers 6 Compliance with Carers Recognition Act 2012 60 Adapting Through COVID-19 8 Compliance with Child Safe Standards 60 Chair’s Report 12 National Competition Policy 61 Chief Executive Officer Report 13 Compulsory Non-academic fees, Subscriptions and Charges 61 Building and Maintenance 61 Environmental Performance and Impacts 62 Our Organisation Local Jobs First 64 About Us 14 Major Commercial Activities 65 Financial Summary 16 Advertising Expenditure 65 Organisation Structure 18 Consultancies Expenditure 65 Operations and Governance 20 Information Communication Technology Expenditure 65 Our TAFE Students 26 Awards and Achievements 28 Financial Statements 66 Delivering against the 20>25 Strategy 32 Performance Statement 142 Improving our Offering 34 Disclosure Index 148 Improve our Experience 37 Improve our Places 42 Digitally Enable our Operations 45 Build a United TAFE 47 Build a Professional and Financially Sustainable Organisation 49 Overseas Operations 52 Workforce data 54
4 5 Bendigo Kangan Institute Annual Report 2020 Our Year in Reflection
By the
Numbers $375mPHYSICAL ASSET VALUE 10CAMPUSES
22,057STUDENTS 1,478STAFF AS AT DECEMBER 2020
S T U D E N T S INVESTMENT IN THE PROFESSIONAL P R OV I D E D DEVELOPMENT OF OUR TEACHING WELLBEING $1.5m AND PROFESSIONAL SUPPORT STAFF SUPPORT 551
WALK-INS: 53,905 ELIBRARY HOMEPAGE: 40,006 OVER 160,000 93,911 CLASSES TAUGHT VIA VIDEO CONFERENCE LIBRARY VISITS
OVER WITH OVER
3,000 316COURSES 254 1,200 LAPTOPS & TABLETS WORK FROM HOME ATTENDANCES PROVISIONED RELATED TUTORIALS 7 Bendigo Kangan Institute Annual Report 2020 Our Year in Reflection
Adapting through COVID-19
The COVID-19 pandemic impacted all areas of BKI, bringing At the end of the year, 57% of all practical placements Stringent measures were put in place to assure student had been completed, leaving 414 placements out- safety when practical placements recommenced. This significant challenges and change, but also new opportunities. standing for students who had otherwise completed included COVID-19 risk assessment checklists being their studies. Practical placements are a mandatory required to be completed by placement hosts; a pre- In a year that called for resilience, innovation and flexibility, BKI requirement for the successful completion of a num- placement student COVID-19 declaration; and ongoing staff and students proved to be both resourceful and adaptable. ber of courses. Placement areas most impacted by engagement throughout placements to identify COVID-19 were: Community Services, Early Childhood potential issues or risks. and Education, Individual Support, Vet Nursing, Allied Health and Animal Studies. The Student Experience
In just three weeks from when the • International students’ fee payments were deferred “The communication with my “Had a few internet connection Victorian Government announced lockdown and apprentices whose industry positions were paused were offered deferred payment plans. trainer has been great, regular hiccups but having video tuition restrictions in March 2020, BKI transitioned emails and video links.” is OK.” to 98% online or remote delivery supporting • A new forum, TalkCampus, was delivered more than 14,000 students who were for all students six months ahead of schedule. TalkCampus is a 24/7 global anonymous group chat enrolled at the time the COVID-19 pandemic “It’s OK, but I’d rather be in class.” “I have been isolating since the that lets students connect with their peers around began. 168 online courses were delivered holidays and I really miss normal the world in 25 different languages in a moderated through the lockdown period with 112 of environment, giving international students another “I would like a combo of both types class life.” these facilitated through the BKI in-house avenue to reach out for support. of learning, in class and remote.” learning platform, and the remaining 56 As a result of these measures, course attendance rates remotely facilitated through email and were not significantly impacted, remaining between “Not a fan of online format. I can’t video conferencing platforms. 80-100% for all courses. concentrate properly like I can in a The needs of the student population and as such, However, the significant impact of the lockdowns on classroom, and I feel I am missing the demands on staff, changed significantly during students cannot be underestimated, particularly for out on my learning.” STUDENT SURVEYS DURING 2020 the course of the lockdown and a number of measures those in the final stages of their studies. At the height were undertaken to meet these: of the COVID-19 pandemic, BKI had almost all practical • Students who did not have access to computers training placements cancelled or postponed by Assess were provided with laptops through a new loan industry placement hosts. scheme. In response to the emerging COVID-19 The CMT established a Crisis Management Plan, Of the courses underway at the time COVID-19’s created the crisis management operating rhythm, • Every BKI international student was contacted lockdown began, 168 online courses continued to pandemic, the BKI Crisis Management Team coordinated internal and external communications directly to determine their welfare needs. For those be delivered, with 112 of these facilitated through the (CMT) was established. This 66-member, and engagement, and identified and managed critical most isolated, food vouchers were provided and BKI in-house learning platform, and the remaining cross-functional group included Executive issues by working with a team representing each area information about support services was readily 56 remotely facilitated through email and video Team members and senior leaders from of BKI. and regularly made available to them. conferencing platforms. The balance of the 316 across the organisation, both professional courses delivered annually had not commenced and academic, and began operation in Staff were surveyed using Wellbeing Pulse Checks or were not impacted. that found 81% of respondents felt informed about February 2020. 8 the evolving situation while 72% said they trusted 9 BKI’s senior leadership in its decision making. Bendigo Kangan Institute Annual Report 2020 Our Year in Reflection
Adapting through COVID-19
“Overall, it has been a positive “As always the webinars are fun experience in these difficult times. and engaging. Thank you. I really Adjust My thanks to the senior team to walk appreciate the time and effort put us through this crisis smoothly so we into these webinars. The enthusiasm
THE STAFF EXPERIENCE can help others in our ways.” for us, as participants, is tangible.”
The management of the COVID-19 pandemic When restrictions eased, processes were implemented “Very satisfied with my managers. “Thank you, I certainly have learnt a was underpinned by the following principles: to bring eligible students back onto campus for practical assessments. This required new COVIDSafe Both have responded with calm, lot from the discussion as well as the • Protecting the safety and wellbeing Plans to be put in place at all campuses, with staff clear, caring positivity and strong YouTube sites suggested to watch. of our staff and students. and students being required to follow specific rules leadership.” Valuable information towards our when on campus. These requirements evolved • Prioritising vulnerable and disadvantaged constant wellbeing.” students support. as Government directions eased, but included temperature testing, social distancing requiring “Communications are what I need to • Meeting the emerging needs of students changes to class attendee numbers and more class adapt, which I have found BKI have and the community in new and innovative ways. times scheduled to manage reduced class sizes. done an amazing job.” • Rebuilding our community and economy as part A robust campus tracker system was introduced to STAFF SURVEYS 2020 of the broader TAFE and government commitment. ensure all staff and students on campus at any time • Promoting the strengths of our organisation. were registered as being on campus, and their on-
• Strengthening our allegiance with our business campus movements were recorded. partners and employers, balancing their needs Enabling our staff to work from home required a Advance and obligations during this challenging time. significant rollout of equipment and by April, more • Building our long-term financial sustainability than 400 laptops had been disseminated to staff. Throughout the COVID-19 pandemic, BKI BKI’s Corrections Department; worked with the Skills and desired future delivery model Organisation to review training packages and units The move to digital engagement platforms meant undertook a critical role in supporting the of competency for emergency training; and provided adopting new ways of working that were new to most Victorian response to the crisis, building and Stabilising BKI’s operations while planning and content designed for people working in care roles, staff. To support this, BKI conducted 254 targeted supporting the learning management system preparing for the ‘COVID-normal’ underpinned all tailoring units in the Certificate III in Individual Support digital delivery and remote working webinars between major programs of work throughout the year. required to support job seekers, leveraging online. March and May, attracting over 1,200 attendances. our digital and assessment capability in BKI’s During the early stages of the pandemic, the Bendigo These sessions gave staff the opportunity to increase VETASSESS and eWorks businesses. The pandemic also provided the organisation with TAFE engineering team shared supplies from building, their digital skills, not only for work, but to help the opportunity to begin serious planning work to best construction and engineering training courses with colleagues stay connected. Responding to a request from the Victorian position BKI in a post-pandemic training environment. Bendigo Health, amounting to hundreds of safety Government, the Return to Work short course As a result, important organisational transformation Importantly, during this period, in line with Government glasses and face masks. As a regionally based platform, with accompanying training courses were work was initiated with the aim of designing a new policy no staff members were stood down; any staff TAFE, our staff and students are embedded in their developed and delivered within five days. The platform operating model fit for future needs and embarking member with a depleted workload was reassigned to communities and our driving principles emphasised hosts courses in hospitality and personal services and on a multi-year transformation project ensuring the support other teams. the importance of working with community groups has allowed thousands of Victorians whose jobs were institute is operationally and financially sustainable in responding to the pandemic. impacted by COVID-19 to learn new skills, especially into the future. in dealing with COVID-19 related situations. This three-year organisational transformation program, BKI staff developed an innovative digital delivery named North Star, will reform the structure, systems model for the training of prisoners managed by and operations of the organisation in line with BKI’s 20>25 Strategic Plan. 10 11 Bendigo Kangan Institute Annual Report 2020 Our Year in Reflection
Chair’s Report Chief Executive Peter Harmsworth Officer Report Sally Curtain
I am pleased to present the 2020 With strong Board support, the CEO embarked on The past 12 months have been incredibly This year, for the first time, our Bendigo TAFE and Annual Report for Bendigo Kangan Institute. a major transformation program for the Institute challenging but there has also been much Kangan Institute open days, orientation days and with the primary aim of ensuring the Institute will graduation ceremonies were delivered virtually. This to celebrate and recognise. Regardless This was a year of unprecedented challenges for the be operationally and financially sustainable in future also required some adaptability but resulted in our Institute and the wider Victorian vocational education years. It is a multi-year program that will impact on of the changes and challenges within our delivery of these important events to engage and sector in the face of the onset of the COVID-19 every aspect of the Institute’s operations and requires learning environment, our students and celebrate with prospective and current students pandemic. I am proud of the leadership and resilience substantial investment but will realise a bright future. staff shone brightly during 2020 and were respectively. of our Chief Executive Officer, Sally Curtain, and her During the year, the Institute made a substantive acknowledged through various nominations The COVID-19 pandemic had little impact on our Executive Team, as they worked hard to maintain the submission to the Victorian Government’s Macklin campus upgrades, with our $60m Bendigo City high-quality of training that is expected by students and awards. Review of Victoria’s post-secondary education and Campus Revitalisation project making huge progress attending Bendigo TAFE and Kangan Institute and by training sector. It worked closely and collaboratively Like every sector, we had to adapt our practices to since its first sod was turned in February. This project, the industries we serve. with the Minister and Department officials in dealing reflect the ongoing COVID-19 impacts. While this which is due for completion in mid-2021, includes new Ironically, COVID-19 provided the Institute the platform with the pandemic and in positioning the TAFE system brought significant change and challenge, it also gave buildings and the refurbishment of existing heritage on which to accelerate a strategic goal of increased for future years. us an opportunity to reassess and fine-tune the way buildings creating vibrant and modern learning and digital and remote delivery, and 168 courses were we work. teaching facilities that our regional students so richly On behalf of the Board, I would like to acknowledge converted to online delivery within weeks. It also deserve. and thank the Executive Leadership Team for their For us, the initial impact of COVID-19 created the most challenged the way our staff worked showing us that tireless efforts throughout the year and our fantastic disruption. Our campus-based training model was no Nor could the pandemic dampen our pride in winning they could remain productive working from home staff who strived every day to ensure our students longer able to operate yet our students still needed the bronze medal in the ‘Sustainable Development’ and demonstrated a real capacity to swiftly solve were provided with the best experience and outcomes, their training to continue. We learnt very quickly that category at the World Federation of Colleges and new and emerging complex issues. Our monitoring of no matter what the circumstances. we were extremely adaptable as an organisation and Polytechnics 2020 Awards of Excellence. This award is student and staff morale showed positive trends in the within three weeks we had moved 98 per cent of in recognition for our Kangan Institute partnership with cohesive and mutually supporting way students and Finally, I would like to thank my Board colleagues for our face-to-face teaching delivery to online/remote the Australian Red Cross for our annual sustainable staff alike responded to the crisis. their support, commitment, wisdom and strategic delivery, enabling us to continue supporting more than and circular fashion design program. guidance over the year. The Board welcomed the Our strong relationships with industry and Victorian 14,000 students who were enrolled at the time the reappointment by the Minister of Board Members We were also well represented in the Victorian Training Government proved to be invaluable in responding COVID-19 pandemic began. In total 168 of our courses Professor Hal Swerissen and Ms Anne Brosnan. The Awards with two students and two teachers reaching to the significant changes and the adoption of a new were consistently delivered through all iterations of Board also co-opted Board members Mr Michael the finals. business operating model. The Institute has been able Victoria’s COVID-19’s lockdown. McCartney and Dr Margaret Salter for further three- to assess, adapt and advance to our advantage. It was year terms. In total 168 of our courses were consistently delivered As you will read in this Annual Report, 2020 was a pleasing to see the Government’s $60m investment through all iterations of Victoria’s COVID-19’s year of immense adaptability. I am hopeful, as you will in the Bendigo City Campus Revitalisation Project It has been a privilege to be working with such a lockdown. be, that 2021 will see us return to life that we are more continued apace in spite of COVID-19 with new dedicated and committed group whose single focus familiar with, while taking the best of what we learnt campus facilities to be completed by mid 2021. is making Bendigo Kangan Institute a leading provider Key to this was the phenomenal job our IT team from last year forward. There will be new practices at of education and training within Australia. members did to ensure we could quickly and reliably our campuses to keep us all healthy and safe, but as While the Institute’s enrolments of domestic students transition to teaching and working from home. This the world adapts to a new COVID-normal, so will we. declined marginally, the closure of Australia’s borders meant making significant digital investments with We have much to look forward to. internationally impacted on international student the rollout of new devices to all staff, and updating enrolments and on our VETASSESS business, which applications, products and online infrastructure. assesses the qualifications and work experience of prospective migrants. Peter Harmsworth AO This was delivered quickly through necessity but in Board Chair effect has seen us futureproof our organisation so we The year has delivered us a unique opportunity to 25 February 2021 can continue to successfully deliver to our students Sally Curtain test and adapt the direction of our 20>25 Strategic 12 and communities via digital platforms long after the Chief Executive Officer, Bendigo Kangan Institute 13 Plan resulting in some refinement and streamlining. COVID-19 pandemic is over. 25 February 2021 The Year in Reflection Bendigo Kangan Institute Annual Report 2020 Our Organisation
OUR ORGANISATION About Us
The Victorian Government has demonstrated its commitment to TAFE through its Skills First
policy, recognising that improving workforce OUR MISSION OUR VISION participation in training and skills development To empower people and To be acknowledged as a leading industry with the skills educator and trainer in work and provides a critical foundation to Victoria’s to create a bright future. life skills, making a real difference ongoing economic growth. for students and industry across the communities we serve.
In contributing to the Government’s goal for TAFE, BKI is committed to delivering training OUR STRATEGIC GOALS: that results in real jobs. Make the student the central BKI is aware that ongoing change and disruption in focus of what we do almost every industry, especially in 2020, means that the needs of employers are rapidly changing. Hence Capture a bigger and more we need to work closely with our industry partners to provide workplaces with appropriately skilled, diverse market share energised and experienced employees ready to embrace their work and succeed in their chosen field. Build a reputation for academic quality and relevance with students and industry Our 20>25 Strategy has been designed to achieve the Government’s policy goal by establishing BKIs position Become recognized as a strong and as a leader in our field, offering a best-in-class working responsive partner with industry environment and state-of-the-art campus facilities. Build innovative training resources and practices Maintain a highly professional, efficient and engaged workforce and organisation 14 15 Become a financially sustainable TAFE Bendigo Kangan Institute Annual Report 2020 Our Organisation
Financial Summary
The Institute has reported a surplus of $37.096 2020 2019 2018 2017 2016 $'000 $'000 $ 000’s $ 000’s $ 000’s
million in the current financial year. The Institute Total income from transactions 211,679 164,365 161,231 167,194 140,883 is committed to its goal of financial sustainability Total expenses from transactions -175,461 -172,117 -159,444 -156,497 -137,272 with a structured approach focusing on improving Total other economic flows 878 -820 397 -2,551 229 Net results 37,096 -8,572 2,184 8,146 3,840 TAFE financial performance whilst growing other revenue streams and maintaining cost control Changes to asset revaluation surplus -4,881 2,270 - 76,926 11,897 initiatives. Comprehensive result 32,215 -6,302 2,184 85,072 15,737
Total assets 515,275 482,177 456,248 456,694 361,570
Total liabilities 78,214 77,331 40,100 42,730 32,678
Net assets 437,061 404,846 416,148 413,964 328,892
• The net result for 2020 was a surplus of $37.096 million • Income recognition of revenue for capital works projects compared to a deficit of $8.572 million for the year ended based upon construction completion percentage for the 31 December 2019. Bendigo City Campus Revitalisation Project
• This is due to Department of Education and Training funding to support revenue impacts due to COVID, increased grant funding, reduced operational expenditure savings offset by higher employment costs driven by negotiated increases for teaching and PACCT staff
At 31 December 2020, BKI’s net assets were • The favourable trading result for the year; $437.06 million (2019: $404.85 million). The • Construction works in progress recognised in increase in net assets was due to: relation to Bendigo City Campus Revitalisation Project; • Capitalisation of development costs in relation to Student Journey Transformation project and content development.
16 17 Bendigo Kangan Institute Annual Report 2020 Our Organisation
Organisation Structure as at 31 December 2020
BOARD MEMBERS: AUDIT AND RISK MANAGEMENT COMMITTEE:
Peter Harmsworth AO Margaret O’Rourke Sally Curtain Dr Margaret Salter Prof Hal Swerissen Mr Ajay Ahir (Chair) (Deputy Chair) (CEO) (Chair) Ms Katrina Lai Mr Peter Harmsworth Michael McCartney Ajay Ahir Cheryl Woollard (Staff Representative) Katrina Lai Prof. Hal Swerissen Dr Margaret Salter Anne Brosnan Chief Executive Officer Sally Curtain
Executive Officer Executive Manager Najee Saban Jamie Byron
Chief Commercial Officer Chief Operating Officer Chief Academic Officer Chief Learning Officer Chief Organisational Chief Information Gideon Perrott (acting) Claire Rasmussen (acting) Capability Officer (acting) Officer Strategy and business planning, Gideon Perrott Academic governance and quality, Janelle Arena Deb Harrison / Fiona Fouvy Peter Brusco product performance, student Finance, legal, governance, Registrar, student administration and Implementation of education delivery, Human Relations strategy and services, Information and technology systems acquisition and analytics procurement, asset management Government reporting, student support profit and loss responsibility for Food health, wellbeing and organisational and services, learning technologies, services and Fibre Centre of Excellence, and development, employee relations and cyber security, digital transformation Health and Community Centre of workforce planning Excellence
Executive Director Executive Director of Executive Director Executive Director, Student Executive Director, of Studies (acting) Studies, Auto, Construction Campus Transformation Journey Transformation VETASSESS and eWorks Jodie Scoble and Industrial (acting) Annie Tiso Phill Murphy Rob Thomason Profit and loss responsibility for various Joe Ballato Delivery of major campus development Student Journey Transformation Provision of independent assessment services portfolios; Professional and Creative, Profit and loss responsibility for projects Program Foundation and Pathways, Corrections various portfolios; Automotive Education, Indigenous Education Centre of Excellence, Construction and Industrial 18 19 Bendigo Kangan Institute Annual Report 2020 Our Organisation
Operations and Governance
BKI comprises four strategic business units: Regional footprint Metropolitan footprint Our regional footprint comprises three campuses Our metropolitan footprint comprises campuses Kangan Institute & Bendigo TAFE VETASSESS in Bendigo in addition to those in Echuca and in Broadmeadows, Docklands, Essendon, Moonee Centred in Broadmeadows and Bendigo respectively: A leading Australian Assessing Authority and Castlemaine. Dedicated specialist facilities include the Ponds and Cremorne. Specialist training facilities and prominent providers of vocational education and independent assessment-only registered training Health and Community Centre of Excellence at the capabilities include the award-winning Automotive training (VET) for metropolitan and regional Victoria. organisation for clients nationally and internationally. Bendigo City Campus and the Food and Fibre Centre Centre of Excellence (ACE) facility in Docklands; of Excellence at the Bendigo Charleston Road campus. the Indigenous Education Centre in Broadmeadows; eWorks and the Centre for Fashion and Creative An e-learning platform hosting content Industries in Cremorne. and consultancy specialist.
As a leader in work and life skills, BKI employs more than 1,400 staff servicing over 21,000 student enrolments plus skills assessments each year. We are committed to minimising our environmental impact and supporting social initiatives that benefit our local communities, while providing quality training and development programs to both our local and international students. BENDIGO TAFE KANGAN INSTITUTE Bendigo City Campus Broadmeadows TAFE Operations Health and Community Centre of Excellence, Construction and industrial, Community
Our TAFE operations offer 273 qualifications and BKI in-house learning platform, and the remaining Graphic Design, Art, Writing, IT, Hair and services, Hospitality and cookery, Business, 43 accredited courses across key training disciplines 56 remotely facilitated through email and video Beauty, Commercial Cookery, English IT and justice, Indigenous Education Centre, including automotive and trades, business and conferencing platforms. The balance of the 316 courses Language Centre Victorian Certificate of Applied Learning information technology, food and fibre, hair and delivered annually had not commenced or were not (VCAL). Charleston Road beauty, health and community services, creative, impacted. Food and Fibre Centre of Excellence, Docklands culinary and hospitality, as well as specialised BKI operates three training Centres of Excellence Indigenous and foundation courses. Building, construction and carpentry , Automotive Centre of Excellence, and delivers education and training services at seven Plumbing and Electrotechnology, Automotive English language programs Of the courses underway at the time COVID-19’s prisons and a forensic mental health facility across lockdown began, 168 online courses continued to be Victoria. Myers Street Cremorne delivered, with 112 of these facilitated through the Victorian Certificate of Applied Learning Fashion design and merchandising, (VCAL), Adult Education, Adult Literacy Millinery, Hair and Beauty Salon, Textile and Fashion Hub, VCAL. Echuca Corrections Education Building and Construction, Hair and Beauty, Moonee Ponds Corrections Education has substantial contracts Delivery profiles can differ from one location to Cultural Arts Nursing, Aged Care and Integrated Health, to deliver educational services within correctional another and are designed to cater for specific Disability Castlemaine settings in Victoria. The portfolio has over 120 staff populations within a prison setting, such and employed across seven sites to deliver programs that Aboriginal and Torres Strait Islanders, prisoners VCAL, Building and Construction Essendon enable both vocational skills development, literacy with acute brain injuries or mental health issues and Aged Care and Health Services Assistance, and numeracy development. Additional supplementary those who may have been marginalised within the Disability, Justice, Teacher training, Business services such as Vocational Counselling and Literacy community prior to prison sentencing. Enterprise Centre and Numeracy skills assessment assist with accurate pathways that re-integrate prisoners with education and employment pre and post release. 20 21 Bendigo Kangan Institute Annual Report 2020 Our Organisation
Operations and Governance
VETASSESS eWorks
The leading Australian assessment provider, VETASSESS is located in Melbourne and maintains eWorks provides Learning Management System services and bespoke online VETASSESS has three core functions: offices through partners in India, China and the content development. It offers advice and training support in the rapidly evolving Philippines and provides a number of products market for digital delivery. • Skills assessments across a range of trade and and services across a range of stakeholders: general professional occupations delivered for • A gazetted assessing authority for skills migration eWorks is one of Australia’s leading e-learning delivery • Consultancy services to promote best migration purposes to the Australian Government’s assessments for more than 360 professional and 32 and consultancy specialists. eWorks offers a range practices in online delivery. Departments of Education, Skills and Employment, trade occupations. Australia’s borders were closed of products and services that help training providers and the Department of Home Affairs. during most of 2020 and VETASSESS saw a decline • Development of interactive and engaging maximise the benefits of technology to enhance • Occupational and course entry testing, including in applications, compared with a record high in digital course content. training delivery, including: planning, designing, development and delivery. 2019. Restoration of the numbers will depend on • LMS tailored to the VET sector, including how soon international borders reopen, with which • Consultancy services in VET and skills assessment to reporting for compliance purposes such as countries and the ready availability of a vaccine. governments across Australia and other countries. adherence to copyright laws. • A contracted provider of trades skills assessments for the Overseas Skills Assessment Program, the • Advice regarding the establishment and Trades Recognition Service and Job Ready program maintenance of e-learning technical standards (all Commonwealth). and accessibility requirements. • The assessment authority for the Victorian Government’s Overseas Qualifications Unit, independent assessment pilot project and issuer of Trade Papers on behalf of the Victorian Registration and Qualifications Authority (VRQA). • An RTO, in its own right, for the purposes of assessment and recognition of prior learning.
HIGHLIGHTS OF THE YEAR WERE:
• VETASSESS and eWorks joined forces for the • Memorandum of Understanding signed with the Victorian Government’s Working for Victoria and Institute of Management Consultants to develop Return to Work programs. assessment standards for people who wish to migrate as management consultants to Australia. • VETASSESS partnered with the UK NARIC - providing VETASSESS with support for skills • VETASSESS approved by the Department of Home assessment of residents of the UK and Europe who Affairs to conduct assessments for horticulture want to migrate to Australia. industry workers and trade waiters under Industry Labour Agreements • Three new trade occupations added to our scope: toolmaker, fitter and turner, and fitter-welder. • Renewal of agreement with the VRQA for the issuance of Trade Papers to Victorian tradespeople. • Technical interviews for trades assessment moved online due to COVID-19 border closures, • The development and launch of the VETASSESS together with piloting live streaming of practical Customer Charter. assessments. • Extension of the Victorian Government • Partnership with the China Higher Education Independent Assessments pilot (suspended Student Information and Career Center (CHESICC) in 2020 due to COVID-19). 22 to verify Chinese higher education qualifications for 23 VETASSESS. Bendigo Kangan Institute Annual Report 2020 Our Organisation
Operations and Governance
Bendigo Kangan Institute Board Board and standing committees
BKI is governed by the BKI Board established under the Education Training and Reform The Board has established six Committees to support the Board and oversee and Act 2006. It reports to the Minister for Training and Skills and Minister for Higher Education. monitor critical operational functions. Each Committee operates in accordance with its Charter as approved by the Board. The Board has a key role in ensuring that BKI operates efficiently and effectively, setting the strategic direction as well as overseeing and governing the operations of the Institute. The Board also ensures that BKI is fully compliant with its statutory and fiduciary obligations. Committee Remit
Audit and Risk Management Provide independent assurance on BKI’s financial and performance Committee (ARMC) reporting responsibilities, risk oversight and management, and system THE 2020 BKI BOARD MEMBERS WERE: of internal control, in compliance with the Financial Management Act Peter Harmsworth AO Margaret O’Rourke Sally Curtain 1994 (FMA). (Chair) (Deputy Chair) (CEO) Finance and Resource Management Support the Board in discharging its responsibilities to oversee aspects Michael McCartney Ajay Ahir Cheryl Woollard Committee (FRMC) of BKI’s activities relating to commercial activities, budget planning (Staff Representative) and setting, financial systems, asset management, and procurement. Katrina Lai Prof. Hal Swerissen Dr Margaret Salter People, Performance and Support the Board in discharging its responsibilities to oversee aspects Anne Brosnan Remuneration Committee (PPRC) of BKI’s human resource activities including the oversight of executive remuneration policy and procedures.
Education Committee (EC) Provide independent assurance and integrity of BKI’s core education activities of learning, teaching and scholarship and, in particular, the governance, structures, policies and processes that ensure quality academic outcomes. The EC liaises closely and receives reports from the BKI Board of Studies (BOS).
VETASSESS Committee (VC) Support the Board in discharging its responsibilities in the oversight of VETASSESS’s commercial activities; strategy planning and setting; financial management and fee setting; risk management and marketing.
Technology and Innovation Assist the Board in discharging its responsibilities in the oversight of Committee (TIC) Information Communication Technology (ICT) and digital learning platforms including BKIs student management record systems, digital (Established October 2020) planning and the application of information and communication technology across the Institute.
24 25 Bendigo Kangan Institute Annual Report 2020 Our Organisation
Our TAFE Students
BKI is committed to placing students at the Student support BKI provides a range of free and confidential student support services. centre of everything the organisation does and This includes counselling, welfare and disability support. The impact to provide high-quality education and training of the COVID-19 restrictions had huge implications for the student body, and BKI’s student support services team worked hard to provide that leads to real employment opportunities. necessary support.
Number of students provided Number of international students Number of students living with In 2020, BKI offered courses across diverse study There were 22,057 enrolments at our 10 metropolitan with wellbeing support: provided welfare through Study a disability enabled to undertake Melbourne Grant: their educational journey: areas, including automotive and trades, business and regional campuses, onshore and offshore sites. 551 students with and IT, food and fibre, hair and beauty, health and This included providing training for 5,616 apprentices 1,973 case sessions 114 students were 111 students in 767 case community services, creative, culinary and hospitality, and trainees. supported through provided a total of sessions for disability travel and tourism, Indigenous and foundation courses. counselling, child safety $10,300 in welfare support. and transition. support.
Number of students provided Number of engagement sessions Volunteer Chat Buddy sessions: UNIQUE STUDENT NUMBERS ACROSS CAMPUSES AND LOCATIONS with welfare assistance: and in-class presentations: 30 (15 international 79 engagement sessions Regional and metro Student numbers International Student numbers 477 students were and 15 domestic). given a total of $161,174 (a combination of library Auspice** 3 Off Shore 490 in financial support & student support; 10 Bendigo 2,923 On Shore 333 via international student Broadmeadows 8,814 Total 823 webinar).
Castlemaine 95
Charleston Rd 3,320 Number of students provided Number of students provided Number of students living with individual support sessions: with welfare assistance: with a disability: Docklands 3,546
Echuca 306
Essendon 608
Moonee Ponds 494
Myers St 171
Cremorne 869
Satellite*** 85 Students Sessions Students Students Sessions Total 21,234 2019 2020 2019 2020 2019 2020 2019 2020 2019 2020 2019 2020
** Third party delivery *** Remote delivery 2019 2019 2019 Students 1,386 Students 672 Students 164 Sessions 4,174 Financial assistance $238,196 Sessions 1,341 2020 2020 2020 26 Students 1,182 Students 481 Students 113 27 Sessions 3,311 Financial assistance $165,095 Sessions 774 Bendigo Kangan Institute Annual Report 2020 Our Organisation
Awards and Achievements
BKI’s students and staff continued to excel in Master Builders’ 2020 Regional Apprentice of the Year Award 2020, receiving recognition through international Dylan Copeland and local industry awards and nominations for Regional Apprentice of the Year their achievements. Fashion Awards
World Federation of Colleges and Polytechnics 2020 Awards of Excellence Aboriginal Torres Strait Islander Kangan Institute received a bronze medal in the The program is delivered in partnership with the Student of the Year Awards Sustainable Development category in recognition of Australian Red Cross and based on the philosophy of the annual Sustainable and Circular Fashion Design reduce, reuse and recycle. Students selected donated In 2020, Bendigo TAFE renamed its annual award in The Kangan Institute award for Aboriginal Torres Strait Program which provides fashion students with garments and textiles from Red Cross Shops and honour of Aunty Melva Johnson, a respected Elder Islander Student of the Year continues to be known experience in creating sustainable fashion designs. were encouraged to embrace sustainable techniques in Echuca and the Aboriginal community throughout as the Uncle Norm Hunter Aboriginal Torres Strait throughout the process of design and transformation. the State, who has dedicated her life to Aboriginal Islander Student of the Year award. education and health. The newly named Aunty Melva The recipients of this year’s awards were: Johnson Aboriginal Torres Strait Islander Student of the Year award is recognition of a lifetime of service Matthew Pettit - Uncle Norm Hunter Aboriginal Torres Melbourne Fashion Week and was especially meaningful to Aunty Melva’s family Strait Islander Student of the Year award- and community in Echuca. Fashion student, Luisa Marrollo, was named as a and development of fashion design, innovation, Jade Heaviside - Aunty Melva Johnson Aboriginal finalist for the prestigious Student Award at Melbourne construction and potential to contribute to the future Torres Strait Islander Student of the Year award Fashion Week, which acknowledges the top student growth of the industry. collection demonstrating excellence in research
Koorie Art Show 3D Award Victorian Training Awards Lorraine Brigdale, Aboriginal and Torres Strait Islander Cultural Arts (ATSICA) student, was awarded the The Victorian Training Awards recognise and honour Marina McGrath Koorie Art Show 3D Award for her piece Yenbena the outstanding achievements of individuals and Bendigo Kangan Institute Fashion Teacher, Munalibik. organisations in the Victorian TAFE and training sector. finalist for Teacher/Trainer the Year Award
Kangan Institute and Bendigo TAFE Joel Handcock each had two finalists in the 2020 awards: Certificate III in Electrotechnology Electrician, Bendigo TAFE, finalist for Apprentice of the Year and People’s International students of the year Bethany Peele Choice Apprentice of the Year Diploma of Applied Fashion Design and Merchandising, Nehal Ahmed Hasitha Gunasekara Diploma of Automotive Technology Diploma of Automotive Technology Kangan Institute, finalist for Vocational Student of the Torin Coakley Year Bendigo TAFE Building and Construction Teacher, finalist for Teacher/Trainer the Year Award
28 29 Bendigo Kangan Institute Our Organisation
Awards and Achievements Kangan Institute 2020 Inspirational Young Achiever; Diyana Habeeb
Kangan Institute 2020 Apprentice of the Year; Melissa Serepisos and CEO Sally Curtain
2020 Great Victorian Hanging Basket Competition 2020 Industry Excellence Awards
Two Certificate III Horticulture students from Bendigo Ken Price TAFE’s Castlemaine campus won awards at the 2020 Most Popular Basket – TAFE The Kangan Institute and Bendigo TAFE Industry The awards evenings are an opportunity to highlight Great Victorian Hanging Basket Competition: Excellence Awards are a chance to recognise the the successes of trainees, apprentices and the most Rhys O’Sullivan huge effort that students put into their studies as they inspirational students in front of industry partners. Most Popular Basket – Innovative complete their TAFE journey. The events are held in late February and early March Teachers identify outstanding students who excel each year and recognise the success of the students both in the classroom and as individuals and work in from the year prior, enabling students, their families 2020 IPAA Top 50 Victorian Public Sector Women partnership with the candidate to submit a written and staff celebrate in style. nomination mid-year. A robust interview process is Caroline Schmidt, Director of Group Branding and Caroline’s role at Bendigo Kangan Institute sees her Kangan Institute’s 2020 awards night was attended undertaken before the winners are celebrated at two Student Acquisition, was named in the 2020 IPAA Top leading a team of 70 people with responsibility for by over 400 guests and saw the presentation of 60 gala events. 50 Victorian Public Sector Women in the Emerging driving the acquisition and recruitment of students student awards, while 35 awards were presented to a Leaders category. to both Bendigo TAFE and Kangan Institute. Caroline Major award categories, such as Student of the crowd of over 250 at the Bendigo TAFE event. also led the Institute’s Crisis Management Team as it Year, are aligned to the Victorian Training Awards worked to assess and adjust operations through the and uncover exceptional talent eligible for further COVID-19 pandemic. nomination, while other awards are developed in consultation with industry partners who determine eligibility and nomination criteria.
7News Victoria Young Achiever Awards BENDIGO TAFE KANGAN INSTITUTE Kangan Institute continued to sponsor the Inspirational Kangan Institute sponsors this award each year, Krystal Tate Jasper Zeven TAFE Student of the Year Award at the 7News Victoria highlighting Victorian students who have overcome Overall Student of the Year Overall Student of the Year Young Achiever Awards. The winner was 18-year-old adversity to find success; acknowledging young Heidi Rasmussen, who is currently studying Veterinary people whose passion, drive and willingness to learn Andrew Jan Melissa Serepisos Nursing at La Trobe University. and work hard has helped them succeed. Apprentice of the Year Apprentice of the Year
Simon Vincent Kristina Elulul Trainee of the Year Trainee of the Year
Zackary Fry Brodie Amphlett-Cargill School-based Apprentice / Trainee School-based Apprentice / Trainee
Madison Blunden Diyana Habeeb
Kangan Institute 2020 Inspirational Young Achiever Award Inspirational Young Achiever Award Student of the Year; Jasper Zeven and CEO Julie Kramer Irene O’Duffy Sally Curtain Teacher of the Year Teacher of the Year
Bendigo TAFE award winners with CEO Sally Curtain; (l-r) Krystal Tate, Madison Blunden and 31 Andrew Jan. Bendigo Kangan Institute Annual Report 2020 Our Organisation
Delivering against the 20>25 Strategy
FOUNDATIONAL IMPLEMENTATION
OUR MISSION OUR STRATEGIC GOALS OUR STRATEGIC STREAMS OPERATING PLANS
To empower people and industry with the skills Make the student the to create a bright future. central focus of what we do Improve our offering Education plan LEADING
OUR VISION Capture a bigger and more To be acknowledged as a diverse market share leading educator and trainer Improve our experience Student success plan SUPPORTING in work and life skills, making Build a reputation for a real difference for students academic quality and and industry across the relevance with students and industry communities we serve. Improve our places Go-to-market plan Become recognized as OUR VALUES a strong and responsive Respect partner with industry Digitally enable our Enterprise digital plan Integrity Build innovative training operations resources and practices Accountability ENABLING Maintain a highly
Collaboration professional, efficient Build a united TAFE KEY PERFORMANCE INDICATORS People & Culture plan and engaged workforce Client Experience and organisation Passion Become a financially Build a professional and Asset master plan sustainable TAFE financially suitable organisation
32 33 Bendigo Kangan Institute Annual Report 2020 Our Organisation
Improving our offering
By improving student learning-to-career taking a responsive approach to meeting the needs of The pilot lays the groundwork for future commercial Skills and Jobs Centre pathways and creating new ones, BKI their communities and providing real world learning opportunities and collaborations with the gaming will better meet industry and community opportunities for students. industry. The Skills and Jobs Centres (SJC) at BKI’s Broadmeadows and Bendigo campuses are one-stop- demands while increasing both acquisition Maintaining close working relationships with the Education First Youth Foyer shops for individuals looking to enter the workforce, Department for Education and Training ensures the and retention of students. start training, re-skill, or for employers to meet their BKI offering is fit-for-purpose and provides students Improving our offering means making sure BKI The 20>25 Strategy articulates the need to ensure workforce needs. In 2020, north west metropolitan with the appropriate range and breadth of vocational courses are accessible to everyone in the community. that Bendigo Kangan Institute courses are relevant to residents in particular were heavily impacted by education options. An important facet of this is the continuation of COVID-19 restrictions, isolation and an increase in the needs of the industries they support and cater to the Memorandum of Understanding with Launch unemployment. Young people and women were student demand. Housing and the Brotherhood of St Laurence to Fashioning creativity particularly affected. deliver the Education First Youth Foyer program at Over the life of the Strategy, BKI’s course offering will through COVID Broadmeadows campus. be assessed and refined, removing courses that do not Over 1,800 individuals accessed SJC services, The BKI fashion program is renowned and celebrated engaging valuable individual support and career offer genuine pathways to employment or those that This is a life-changing initiative, providing student within wider industry, attracting teaching staff with counselling virtually and taking part in weekly virtual do not attract students. Over 2020, 74 courses have accommodation for young people who are homeless relevant, ongoing industry experience and influence in-depth employability skills workshops, demonstrating been removed from the schedule, which have had no or at risk of homelessness, and who want to study. that ensures students are sought after as they enter just how critical this service is. active enrolments in the past three years or have been The program seeks to break down the structural the workforce. In particular, collaborations with superseded by more relevant programs. barriers that prevent these at-risk young people from Melbourne Fashion Week and the Red Cross put BKI Under the banner of the North West Metro Local Jobs engaging in education, employment and mainstream The overarching objective is to ensure that the courses students’ work on the world stage. and Skills Taskforce, a North West Skills Network was opportunities, offering them a pathway to transition offered are not just increasingly relevant, forward- set up in 2020 to improve relationships and referral This year at Melbourne Fashion Week, Kangan Institute to independence. In addition to accommodation, looking and accessible but that the manner of their processes between SJC, TAFE and Adult, Community students presented a multi-media showcase titled the program provides coaching, mentoring and peer delivery is flexible, engaging and tailored to adapt and Further Education (ACFE) Learn Locals. Along Phoenix, Paradigm, Evolution in collaboration with the support to address these barriers and challenges. to time constraints – be they client need or student with Kangan Institute, Victoria University Polytechnic, Australian Red Cross’ up-cycling sustainability project. availability. Personalised training plans, training Melbourne Polytechnic and William Angliss Skills and Connecting with industry Job Centres and the Department, approximately 50 delivery on campus or client-site at times designed to The students could respond to the impact of COVID-19 ACFE Learn Local providers have participated in the minimise business disruption, fast tracked intensive in real-time, taking inspiration from the unfolding The regional presence of the BKI Industry Solutions Forums. learning or online modules completed at the student’s global situation. Many designs encompassed Personal team has been enhanced this year with the own pace, as well as training designed for consistent Protective Equipment (PPE) and applied a fashion- appointment of a Bendigo-based Industry Manager. Apprenticeship Support results regardless of geographical location. BKI is lens. This is a strategic position to support BKI’s regional working towards a best-in-class, bespoke offering for offering, connecting industry with our training Officers BKI students also had the opportunity to work with every key client. capabilities and capacity. Creative Victoria on the development of fashion in the The Apprenticeship Support Officers (ASOs) program New course offerings have been designed to meet gaming and virtual landscape. This Virtual Chic pilot Further cementing industry ties were key projects has been extended to 2022. Six BKI ASOs provide shifting trends and demand, tailored to the needs of program led to three students designing costumes and partnerships aligned with the BKI offering and guidance and personal, welfare, financial, training and the communities that we serve. The Micro-Brewing for use in online games, choosing to highlight sci-fi, footprint, including the Ministerial appointment of workplace support to apprentices aged 15 to 24. This Course (Certificate III in Food Processing) targets horror, fantasy and Battle Royale themes through the Chief Executive Officer to theBroadmeadows support is offered in the first year of apprenticeships students wishing to start up their own microbrewery, their designs. Revitalisation Board. A process of engagement and undertaken in the CBD, northern, western and north or to gain entry-level roles in this high-demand collaboration was undertaken to ensure that BKI western metropolitan and Loddon regions and for Out The students had four weeks to complete the design industry. BKI is working with GOTAFE to provide priorities were represented in the North West City of Trade and Out of Cohort apprentices. process, absorbing the brief, choosing a character and a Certificate III course in Air Conditioning and Deal Plan and the Northern Horizons document creating their illustrations with colours and textures. Refrigeration. Ten trainees from the VIVID Work prepared by NORTH. In addition, we are working with The remaining six weeks involved utilising computer- Crew studying a Certificate II Cleaning Operations a range of business in Cremorne developing a training aided design (CAD) to transform their sketches into were enlisted to work on the Echuca Moama Bridge response to the emerging Technology and Innovation ‘virtual’ digitally rendered characters, aligned with the 34 Project, cleaning McConnell Dowell’s work offices. Precinct in that area. 35 These examples demonstrate the ways that BKI is stylistic appearance of the gaming industry. Bendigo Kangan Institute Annual Report 2020 Our Organisation
Improving Improve our our offering experience
Automotive Training Social Procurement By transforming our student experience from Located in the thriving Docklands precinct, ACE is In 2020, the Capital Works and Procurement the largest and most advanced automotive training teams worked to deliver direct social procurement enquiry to alumni, and our staff experience facility in the southern hemisphere. Designed to be opportunities within the Bendigo City Campus collaborative, accessible, innovative and competitive, Revitalisation Project (BCCRP). There was an from recruitment to retirement, it will help ACE excels in serving specialist training and opportunity to go to market for relocation services development needs for the sector. Its model has been during the decanting stage of the project. Orana, improve student retention and strengthen the foundation for a similar facility set up in India, the an Indigenous-owned business, was appointed the iACE. successful supplier with pleasing social outcomes the advocacy for our brands. for the Bendigo community, including ongoing ACE works with some of the best industry brands to employment opportunities and engagement with give our students access to practical work placements, local Indigenous community groups. the latest industry tools and real skills. With the Victorian Urban Award of Excellence and a five-star Other social procurement opportunities Student Journey Transformation Program green rating, the facility is now a major player in Auto for 2020 were: The Student Journey Transformation Program This program will: Technology. • Social Procurement outcomes embedded is a significant four year multi-million-dollar • bring transparency through a seamless online within the BCCRP contract. transformational investment in students, people, experience for students, employers and staff; • Support for social enterprises and Indigenous- systems and processes at BKI to create a smoother • allow our teachers to do more of what they love – ACE FACILITIES owned businesses through catering. and more enjoyable student and staff experience, teaching, while allowing our professional staff to do • Promotion of environmentally sustainable business transforming the way we work and interact. World-class vehicle and engine testing facilities what they do best – administrating; and practices through LED lighting upgrades across | New workshop spaces | A purpose-built campuses. • provide an accurate source of truth for student, auto electrical lab with one of the strongest • Further opportunities for Victorian Indigenous course and VET data. apprenticeship and certificate programs in business by encouraging procurement from Supply Victoria, our diverse range of automotive courses Nation Certified Office Supply. prepare students for the real world with robust 2020 ACHIEVEMENTS TO DATE practical skills and knowledge to help get their • Social Procurement value add embedded into the career on track. RFx process and into contracts. An example of this is contractors providing educational outcomes for Signing of ReadyTech in January 2020 FinanceOne and Debit Success Areas of study | Automotive Pre-apprenticeships students through special industry classroom talks, to deliver our new SMS JobReady Plus integration process to be finalised | Automotive Air Conditioning Technology | site walkthroughs, work experience and in some to replace Banner ready for release 2021 Automotive Electrical Technology | Automotive cases employment. Body Repair Technology | Automotive JobReady Plus first release (R0) – Finalised end-to-end enrolment Refinishing and Glazing | Vehicle Service and Repair | Automotive Manufacturing | Adult Migrant English Program Product Catalogue into BKI with 40+ process for standard students Motorsport Technology | Automotive Engine BKI’s Adult Migrant English Program (AMEP) is funded users trained and using the new system Reconditioning | Light Vehicle Mechanical by the Australian Government and provides up to Apprentice Student Management Technology | Motorcycle Mechanical Technology 510 hours of free English language lessons to eligible Enhanced Digital Student Record (dSR) System successfully deployed to | Outdoor Power Equipment Technology | Marine migrants and humanitarian entrants. Classes are capability successfully deployed in March, Construction & Industrial and Mechanical Technology | Automotive Sales Parts taught by teachers who are trained to teach english April and June 2020 Food & Fibre Interpreting | Agricultural Mechanical Technology to speakers of other languages. They cater for people | Diesel Engine Technology | Automotive Drive who have been granted a permanent visa or eligible Timetabling and Attendance design Set-up 26 representative courses Train Technology | Elevating Work Platform Tech temporary visa and who speak little or no english. process to be completed ready for in JobReady Plus for Curriculum During 2020, 997 BKI Vocational English students release 2021 36 were funded through the AMEP program and a total of 37 1451 Vocational English students completing courses throughout the year. Bendigo Kangan Institute Annual Report 2020 Our Organisation
Improve our experience
Domestic and International Bendigo TAFE and Kangan Institute Open Days - Sponsorships Driving these outcomes are high levels of job prospective students enjoyed an engaging line-up enrichment which increased by 5 percentage points on Training Partnerships of webinars where they heard from current students BKI partners with a variety of key organisations 2019 results. Staff also feel more supported by senior and teachers about courses and services. They had including Kelly Racing, 7News Young Achiever Awards, leaders, which was reflected in a 13 percentage point BKI’s Industry Solutions team signed more than $1 the opportunity to explore campuses via a 3D tour Bendigo Easter Festival, Be.Bendigo and the Bendigo increase, and by their Immediate managers, which million in new domestic training partnerships, including and fill their virtual show bag with course guides and Stadium. These partnerships allow us to communicate showed a 7 percentage point jump. This reflects the programs with Dental Health Services, Solar Victoria, brochures. with a broader section of the local community. focused and concerted efforts by senior leaders to be Village Glen Aged Care Services and various residential more visible and connect regularly with their people builders. Despite the impact of COVID-19, domestic 2020 was a very different year for the Indigenous Learning and Development during a challenging period. business development is tracking 35% above target. Education Centre NAIDOC Week activities, as for the first time this event was delivered digitally via live As an educational institute, continuous learning is an Supporting structures and processes for people International training partnerships continued where webinar and pre-recorded videos across all Bendigo integral part of BKI’s culture and significant emphasis leaders through improved communications, improved possible. During the year an online launch was held TAFE and Kangan Institute sites for staff and students is placed on staff learning and development. The support and resources, and development opportunities for Jiaxing Nanyang Polytechnic Institute (JNPI) to participate in. NAIDOC celebrations were held on unique challenges of 2020 made this a greater priority have contributed to these positive outcomes. 2020 students in China, undertaking the Certificate in Remembrance Day, which included a special tribute than ever before. has demonstrated BKI’s focus on creating a leadership Marine Mechanical Technology and International being paid to the Aboriginal and Torres Strait Islander culture that values people, is supportive and sets clear Skills Teacher Training. There was a 500% increase in participation of teacher servicemen and servicewomen. expectations. development activities on the previous year, including: Events The webinar featured a live MC, Lee-Anne Habel, • The Educator Passport program delivered over 100 Student Services Manager Indigenous Education; Welcome to Country Collaboratively celebrating students’ achievements learning opportunities for teachers this year. This by Kelly Hunter, Wurundjeri Woi-Wurrung; a speech BKI is committed to delivering an outstanding student is key to building the BKI community, and despite program provides annual recognition of educators’ from BKI CEO, Sally Curtain; a message from the experience to the diverse cohorts of individuals restrictions and limitations, the events team delivered capabilities with the goal of maintaining teaching Board Chair Peter Harmsworth; and a live presentation accessing learning and training. Outstanding a wonderful line up over 2020. excellence, vocational currency and long-term by renowned Aboriginal football icon Eddie Betts. experience is a virtuous circle between passionate career development. Teaching staff are issued Prior to COVID-19 restrictions being introduced, educators, learning supports and pathways to jobs. Eddie has had a very public fight against racism with an Educator Passport upon acquisition of the Orientation Days were held in January across three of Active student engagement also results in graduate throughout his life and career and his story resonates annual points target for professional and vocational our major campuses (Docklands, Broadmeadows and advocacy for BKI. with both students and staff. He spoke about growing training. Bendigo), which attracting 1,500 attendees. up Aboriginal across three states, his early struggles In 2020, a tiered-service model was deployed across • Over 6,500 attendances in various Personal In March, Kangan Institute 2020VISION Fashion with family violence and education and his public all student support services to broaden the reach of Development activities (face-to-face, e-learning, Show was held during Virgin Australia Melbourne fight against racism throughout his career which has BKI’s offering. COVID-19 was the catalyst for digitising webinars, externally held online seminars). Fashion Festival showcasing 40 student collections seen him become a legend of the game. Eddie is a BKI services including counselling, welfare and accessibility and attended by 200 guests. Kangan Institute also Alumni and used his address to discuss the impact of • Investment of more than $1.5m in the professional support. A proactive outreach campaign, Student Care partnered with Guide Dogs Victoria and fashion TAFE education in his later years, advocating for the development of our teaching and professional Program, was piloted, facilitating direct engagement students created coats for their canine clients, which transformative effects of education for all. support staff members, or approximately $380 with over 500 of the most vulnerable students. were paraded at the show. per person. A pre-recorded flag raising featuredJanelle Arena, Students adapted well to the virtual environment, When COVID-19 restrictions were introduced many Executive Director Studies, Lee-Anne Habel and Kim The Victorian Public Sector Commission’s People allowing the deployment of a series of online events were delivered virtually for the first time, Clarke, Indigenous Engagement Mentor and the Djirri Matters Survey Wellbeing Check demonstrated that engagement sessions designed to leave them better highlights include: Djirri dancer’s performance of Wominjecka (Welcome) BKI employee outcomes have improved notably in equipped to navigate their studies and life in general. was available on the BKI website prior to the event. comparison to 2019. Employee engagement improved Nearly 80 sessions were held covering a range of markedly and staff are much more positive about their topics from study skills to wellbeing. 38 work and working at BKI. 39 Bendigo Kangan Institute Annual Report 2020 Our Organisation
Improve our experience
Reconnect Program Macklin Review Highlights from our Indigenous Education Centre
In 2020, the BKI Reconnect Program, Contract Three BKI made a substantive submission to the Victorian The Reconciliation Action Plan (RAP) Our Aboriginal and Torres Strait Islander registered 80 participants in need of additional Government commissioned Macklin Review of the Committee was formalised in 2020, students were particularly impacted by not support to re-engage in education and training; 49 state’s vocational education and training system. The consisting of Indigenous Education being able to attend campus. The broader of these participants went on to enrol in accredited Review wanted to hear from people who work and Employment Advisory representatives and BKI laptop loan scheme was instrumental training. learn in the TAFE sector, taking on their experiences and ideas for the future to build a world-leading TAFE cross-disciplinary staff from all levels of the in ensuring that a number of students were As a result of COVID-19 impacts, these students and training sector. The final report was released in organisation to develop an agreed RAP. able to complete their studies when the were required to transition to remote learning, ably February 2021. Certificate IV in Training and Assessment supported by the Reconnect Case Managers. Laptops The RAP will be formalised in 2021. It clearly course was transitioned to online delivery. and internet dongles were provided to those who articulates deliverables over the next two The scheme, along with the dedication and required them, teaching materials were delivered to years, which the Committee will work doorsteps, so these students could continue their support of the teaching staff, learning and with Directorates to achieve, starting with studies. All Reconnect participants were contacted support team, marketing and Koorie Liaison Indigenous Cultural Awareness Training weekly by their Case Managers during lockdown to Officers, means that there will be eight newly (ICAT) for all current and new staff. This ensure people felt connected and any support needs qualified Aboriginal and Torres Strait Islander training was completed late in 2020 for were addressed. teachers graduating in 2021. the Executive Team. Reconnect Case Managers continue to enrol a number Our dual Diploma of Leadership and of Contract Three participants into education and COVID-19 brought many challenges for Management, and Human Resources training for 2021 and provide assistance to those our Aboriginal and Torres Strait Islander whose courses and placements were extended due to qualification has proven to be a highly students and staff but as the year closed, it the lockdown. As Contract Three comes to a close, successful offering and throughout 2020, was possible to reflect on many successful registrations have begun for Reconnect Contract has been delivered digitally to upskill outcomes for the Indigenous Education Four, which BKI was awarded late in 2020. This predominantly Aboriginal and Torres Centre and its students. Improved fourth contract has extended outcomes, including Strait Islander staff from many different pre-accredited, non-accredited and employment communications management and student organisations, government departments outcomes. This is a great opportunity to work with support systems were implemented, and industry. local partners to build place-based solutions that will including direct contact with each student assist to alleviate disadvantage via education and via calls, text messages and video sessions. training. The team upskilled, found new ways of working and demonstrating ingenuity and resilience, through a period in which the team was dealing with immense personal and professional hardship as a result of the health crisis and its heavy impacts on the Aboriginal and Torres Strait Islander community. 40 41 Bendigo Kangan Institute Annual Report 2020 Our Organisation
Improve our places
Develop our diverse range of demand- driven specialised campuses and Centres of Excellence to meet the needs of the future working environment.
Bendigo City Campus Revitalisation Project
Since the first sod was turned for the Bendigo City The refurbishment of Building P was the first Owner groups and industry in both its design Campus Revitalisation Project (BCCRP) on 17 February component of the project to be finished mid-year and production, enhancing and growing their 2020, huge progress has been made. Construction followed by the restoration of the Hargreaves Street practical and relationship building skills. BKI is partners Kane Nicholson adapted their workspace to heritage building – the Bendigo School of Mines proud to be working closely with Dja Dja Wurrung meet COVID-19 restrictions and were able to keep the and Industry. The refurbishment of this 148-year- in creating a lasting and permanent recognition of project on target for both budget and timeframe. old building was completed in the last days before their commitment to reconciliation, inclusion and Christmas in 2020 and will welcome hospitality collaboration. The $60m project, funded by the Victorian students in the 2021 intake. Government, will see the introduction of two new The Minster for Training and Skills and Minister buildings and the refurbishment of existing heritage This restoration has delivered state-of-the-art for Higher Education, The Hon Gayle Tierney buildings creating a vibrant and modern learning training facilities, including new: MP visited the site in November 2020 to see the and interactive space for students, staff and the • Training kitchens progress firsthand. The remainder of the campus community. revitalisation is on track to be completed in 2021 • Production kitchen and restaurant and will result in a major asset for regional Victoria, The new design will open up the campus to showcase with indoor and outdoor seating boosting activity in Bendigo’s CBD and the broader the training occurring within, in particular, hospitality, • Café and barista zone northern Victoria region. hairdressing and beauty training at Bendigo TAFE, • Bakery providing students with valuable experience and real- The Indigenous Education Centre’s Certificate III life application of their new specialist skills. Aboriginal Torres Strait Islander Cultural Art students The new Bendigo City Campus will feature a worked with Dja Dja Wurrung and the architects to prominent, easy to find front door for the campus, on create sculptures and a smoking pit to be located Hargreaves Street. On entering, students will find an in the gardens of the Bendigo City Campus, close inviting Learning Hub, a one-stop-shop for learning by the new Indigenous Education Centre, as well as and student support, with collaborative spaces for creating traditional artworks as feature installations informal and formal training. on the campus façade. This has been an invaluable BENDIGO CITY CAMPUS REVITALISATION PROJECT opportunity for students to work with Traditional
42 43 Bendigo Kangan Institute Annual Report 2020 Our Organisation
Improve our Digitally enable places our operations
Broadmeadows Kangan Institute’s Automotive Transform delivery capability by better campus upgrades Centre of Excellence (ACE) leveraging digital solutions for staff The reduction of students and staff on campus during The Dockland’s campus increased its reach in 2020 the year allowed for a series of campus maintenance thanks to the relationship with Mr Lindsay Fox AC, and students. updates to be completed. From new paths to who holds the deed for the land on which ACE is built. paintwork, lighting upgrades and landscaping, this ACE realised BKI and Fox’s shared vision to develop ongoing project will refresh this key campus, which will a key client workshop space on the ground floor of 2020 brought a significant digital uplift In addition to setting the direction for BKI’s digital play a significant role in its growing community. the Docklands campus. This new workshop will take throughout BKI with the development of future, there has been significant activity to improve pressure off the existing well-used work areas and the robustness of technology infrastructure and The signing of the North and West Melbourne City Deal a new Digital Strategy, a much-needed assist with delivery using social distancing protocols. applications, resulting in improved service reliability, Plan will result in eight precincts within Broadmeadows modernisation of digital infrastructure, efficiency and data protection. Projects delivered and demonstrates the importance of BKI’s site, This versatile space will also host industry meetings, services and delivery capability, and the during the year included: which will create 30,000 new jobs over a 20-year night classes and specialised technical training, in restructuring of the technology department. period. The potential for a revitalised BKI campus at continues support of BKI’s automotive industry The Strategy outlines five priority areas, • New Enterprise Services Bus system Broadmeadows features in this plan. partners. BKI is grateful to Mr Fox for his ongoing for the integration of BKI systems underpinned by a recent review of enterprise support. BKI’s significant role in supporting that projected architecture and a range of transformative • Cloud-based disaster recovery back-up datacentre community growth was recognised through a $5.5m Cremorne Precinct projects to be delivered over a five-year • Cloud storage system grant from the Victorian Government to fast-track period. our Sustainable Plumbing Centre. This will include Our Cremorne campus is uniquely placed in the • Replacement of obsolete ID card system workshops, classrooms and ‘sandpits’ for a simulated heart of this vibrant tech community. During 2020, Other important planning and compliance activity has • New firewall and VPN gateways workplace environment and will have capacity to train discussions with key stakeholders, including the included the development of a new Disaster Recovery • Major overhaul of ageing BKI Datacentres at 300 additional students, predominantly apprentices. Victorian Government, the City of Yarra and partners Plan, independent audit of progress with the Victorian Broadmeadows and Bendigo The Centre will enable all Kangan Institute plumbing within the precinct, ramped up with respect to what Protective Data Security Framework (VPDSF), and courses to be co-located at Broadmeadows and a future digital and creative focused campus offering other technology related reviews. • Deployments of a new collaboration platform, will better position it to meet the increased trades- could look like while aligning with the priorities enabling staff to work effectively away from the training demand in Melbourne’s north. This specialist contained within the Victorian Government’s Cremorne office for the first time facility will enable the addition of Certificates III and Place Implementation Plan. IV plumbing qualifications to the current stable of The historic site shares the neighbourhood with courses. Construction will begin by May 2021. numerous tech-based and innovative organisations. Funding for this Centre has been provided through Creating new pathway partnerships and building on the Victorian Government’s $55m TAFE Asset existing industry alignments will ensure students can Maintenance Fund, supporting upgrades to TAFEs make the most of the opportunities on their doorstep. across Victoria to create jobs and drive the economic recovery from the COVID-19 pandemic.
44 45 Bendigo Kangan Institute Annual Report 2020 Our Organisation
Digitally enable Build a our operations united TAFE
Improving BKI’s cyber security posture was Teachers’ digital literacy capability uplift through the The Institute’s leadership and people visibly a key area of focus, with identified points of launch of Jisc, a self-assessment and self-paced tool, security vulnerability addressed. A number of comprised of a series of reflective questions to enable teachers to assess their confidence and capability align to the achievement of our purpose and new security strengthening and monitoring in areas such as, Digital Wellbeing and Teaching systems have either been deployed or are and Learning. Feedback was provided through a demonstration of our values, and sustain a safe, currently being implemented. personalised report with next steps and links to relevant resources to continue their Digital Teaching inclusive and positive organisational climate. A further ten new projects commenced during the journey. year, all tasked with delivering either completely new business capability or replacing obsolete systems New Digital Champions were also identified throughout which are no longer supported or do not meet critical our teaching portfolios and have commenced their Ensuring unity across BKI’s ten campuses Building a United TAFE was the driving force behind business needs. Such projects include a new records Blackboard e-Teacher Train the Trainer program, has been a key priority for 2020. Key the Chief Executive Officer’s desire to give every management system, contract management system, which covers the fundamentals of Digital Teaching and elements have included the redesign of the employee the opportunity to meet with her to ask cloud-based finance system, staff Intranet, cloud- questions and share feedback as part of her monthly Learning. Upon completion of the program, Champions organisation’s structure and operating model, based email, call centre and corporate telephony. will assist in training 85 teachers across all portfolios Random Acts of Coffee. embracing BKIs education delivery model, and support all our teachers to continue to build their A significant piece of work undertaken by the course and campus profile review, and re- digital learning and teaching skills in 2021. Wellbeing Week Information Communication Technology (ICT) team designed corporate model. During 2020 the was the tendering, design and commencement of During September staff and students were invited to For our corrections staff and students, an upgrade of planning for this significant transformation digital technology for the Bendigo City Campus ageing prison networks, staff computers and on-site take part in a range of online activities as part of the program titled North Star, moved swiftly, Revitalisation Project. This work will be completed infrastructure was undertaken to provide fast, modern organisation’s commitment to promote wellbeing, culminating in the Board approving within the next 12 months and will transform the and reliable ICT facilities. mental health and suicide prevention. campus to a modern, digitally enabled environment, a significant transformation program The week included seminars on communication, providing many new ‘smart campus’ services. commencing with implementation of a new meditation and maintaining social connection, along organisation structure and consequential with two guest speakers to discuss stress and coping appointment of a new executive team in mechanisms through times of uncertainty; over 1,000 late December. staff participated in the events.
This new Executive Management Team will begin work in 2021 and will be tasked with bringing all components of the transformation project to life. The North Star Office has been established to oversee the changes and investments required as part of the North Star Program. The Office will deliver on BKI’s commitment to become a financially sustainable organisation underpinned by a values driven, inclusive, high performance culture.
46 47 Bendigo Kangan Institute Annual Report 2020 Our Organisation
Build a Build a professional and financially sustainable united TAFE organisation
Keeping each other Workforce Diversity Just as we will build on our offering and safe and well at work and Inclusion Policy experience, we will be looking for new ways to Building a Leader Led Positive Heath, Safety and BKI is committed to equal opportunity, including Wellbeing Culture, delivering improved health, safety equal employment opportunity, as well as inclusive support students and industry partners which and wellbeing at work, was a significant challenge and fair processes in all human resource management over 2020. procedures. also improve our revenue streams and reduce Despite the COVID-19 restrictions, 99% of deliverables All policies, procedures and associated documentation in the organisation’s Occupational Safety and Health are readily accessible to all staff via the staff portals. business risk. Rectification Plan were completed. In real numbers, We actively promote a values-based culture this means of the 324 actions, all but four have In working towards the goal of building a professional organisation that that benefits the organisation, our employees and been completed. As part of the continued uplift in is financially sustainable, detailed annual operating plans have been external clients. Our core values are: Accountability; Occupational Health Safety and Wellbeing (OHSW) Collaboration; Respect; Passion; Integrity and Client developed that underpin the delivery of BKI’s 20>25 Strategy. practices, a number of new procedures have been Experience. introduced: Communication and Consultation, Committee and Working Groups, and Contractor The 2020 People Matter Survey – Wellbeing Check Area of Focus Objective Management. did not include equal employment opportunity and Education Plan Defining what education looks like for Bendigo diversity and inclusion measures so these cannot These procedures explain how OHSW information TAFE and Kangan Institute students be compared against 2019 survey results. will be generated and shared with staff, outlines the various Committees and Working Groups that are in Student Success Plan Placing students at the centre of everything we place focussed on OHSW and how BKI engages with do and measuring that impact and keeps its contractors safe when on campus. People and Culture Plan A key enabler plan in support of the Education To ensure ongoing support for staff working from and Student Success Plans, with a key focus on home, people initiatives were adapted by HR for HR good practice. remote delivery, allowing BKI to continue to educate Enterprise Digital Plan A key enabler plan aimed at evolving BKI through and build capability of leaders, driving consistent digital systems which are progressive, safe, and processes and practices, for example, webinars on fit-for-purpose topics such as Is That Bullying, probation management, teacher qualifications and AQF framework, recruiting Go-to-Market Plan A key enabler plan aimed at defining BKIs growth for success. strategy to improve market share and cement our standing as a training partner of choice for the industries we support
Strategic Asset Master Plan A key enabler plan aimed at determining how to best leverage our significant assets, our campuses, and mapping the processes to create state-of-the art facilities.
48 49 Bendigo Kangan Institute Annual Report 2020 Our Organisation
Build a professional and financially sustainable organisation
Continuous improvement were highlighted in the Whole of Victorian Government Library services Social Procurement Framework Annual Report 2019- across Bendigo Kangan 20, specifically the appointment of Orana Commercial BKI’s libraries are integral to students’ success. They The BKI libraries were able to remain open for the Institute in 2020 Relocations, an Aboriginal-owned business providing are hubs for learning, collaboration and engagement majority of the year, only closing during Victoria’s most sustainable employment opportunities for Aboriginal and library staff play a key role in connecting students restrictive lockdown, meaning a consistent level of The adaptability demanded by events of 2020 has people. with the organisation. uninterrupted service and support for students. clarified the ways in which the organisation can evolve. A priority this year has been our preparation for the The KanBe Recognition Program for employees was upcoming Australian Skills Quality Authority re- also introduced this year. This program will drive registration in 2022. The groundwork during 2020 has performance and embed our values. In addition, provided a robust Quality Assurance process, leaving a Change Champion network has been set up to In 2020 BKI received Crisis Support Funding to assist with immediate response to the BKI in good stead for the future. promote organisational change maturity. pandemic and Business Continuity Grants to support the retention of staff, transition to Continuous reflection and self-evaluation of our quality, Non-TAFE revenue on-line and remote learning, and to maintain government funding at pre-pandemic levels. standards and behaviours to ensure a close alignment The Business Continuity Grants and Crisis Support Funding ensured the ongoing provision with BKI’s Integrity value, in which all staff strive to A core pillar of establishing financial sustainability is of a quality education experience for students. demonstrate in their work and their actions they are the introduction of new revenue streams that are not directly related to core TAFE offerings. Identification, acting ethically and with integrity. The emphasis on Other Government support for TAFEs was delivered through various forms integrity this year included hosting the IBAC Deputy negotiation and incubation of opportunities to $260 MILLION $ 1 . 5 B I L L I O N $55 MILLION Commissioner, David Wolf, for a staff presentation and introduce revenue streams are key activities for the JOBTRAINER PACKAGE TO EXTEND & SUPPORT TAFE MAINTENANCE launching the BKI Integrity Framework. business development team. APPRENTICES & TRAINEES F U N D
BKI’s commitment to integrity in the area of social During 2020, future opportunities across Cremorne, This will see us receive funding This fund subsidises employers This fund has been distributed procurement was also recognised externally this year, a Broadmeadows and Bendigo regions were identified to deliver government identified who take on apprentices and around the TAFE network and our source of immense pride for the teams involved. Social which will be realised as part of the overall 20>25 priority qualifications and skillsets. trainees, which will make our slice will enable us to establish the procurement is when organisations use their buying Strategy, aiming to deliver a diversified business model students all the more in demand Sustainable Plumbing Centre at power to generate social value above and beyond the with increasingly deeper links to industry need and Broadmeadows. value of the goods, services, or construction being market demand. procured. The Procurement team’s efforts
50 51 Bendigo Kangan Institute Annual Report 2020 Our Organisation
Overseas Operations
The impact of COVID-19 was significant for International Projects BKI, with border closures restricting travel Client No. of Students Income ($AUD) Project
into and out of Australia. For VETASSESS, i. JEI University 12 12,350 Study Tour
the limitations on migration saw a reduction ii. Ministry of Industry 10 18,000 Internship in workload by more than 40%, which ii. Ministry of Industry 25 25,000 IST Program impacted its forecasted budget. iv. JNPI China 25 35,000 IST Program
Overseas and domestic travel iACE Campus – India All overseas and domestic travel by employees of BKI during the 2020 reporting year was The International Automobile Centre of Excellence 2020 was intended to be an important foundational compliant with the Victorian Public Service Travel Policy as per its November 2017 update by in Gandhinagar, India, is an exciting development year for the new centre but the collaborative work the Department of Treasury and Finance. modelled on BKI’s ACE facility in Docklands. The i-ACE was originally dependent on BKI staff travelling to centre was built through a joint venture between the India to provide assistance with delivering training Government of Gujarat and Maruti Suzuki India Ltd, and other input. Instead, a regular remote forum was and was completed in late 2019. held between i-ACE management and the BKI team to develop teaching modules and unit curriculum. The official opening of the i-ACE centre has been delayed, but the two organisations continue to work closely together to ensure Gandhinagar-based staff are well equipped to provide a quality training program for students and industry partners as soon as possible.
International Enrolments
Year 2020 International enrolment Revenue
International onshore 333 $2.6 MIL (VET + ELICOS) (306 VET + 27 ELICOS)
International offshore + study 435 $0.8 MIL groups) (exc. VETASSES) (363 offshore + 72 study tours)
TOTAL TAFE international revenue $3.4 MIL
This is inclusive of students who have studied part of qualifications in 2020 and subsequently cancelled but revenue has been partly recognised. 52 53 Bendigo Kangan Institute Annual Report 2020 Our Organisation
Workforce Data
Demographic Data
Full Time Part Time Casual Total All Employees Ongoing Fixed term and Casual Ongoing Fixed Term Ongoing Fixed Term Teacher Other Number Full-time Part-time Number FTE FTE FTE (Headcount) (headcount) (headcount) (Headcount) December 2020 December 2020 PACCT Staff 325.5 117.8 69.2 20.4 16.4 549.3 Gender Executive 10.5 - 0.6 11.1 Women Executives 6.0 6.0 6.0 0.0 6.0 0.0 0.0 Other - Women (total staff) 742.0 610.1 345.0 216.0 481.7 181.0 128.4 Teacher 274.8 46.9 102.2 20.4 37.6 481.9 Men Executives 4.0 4.0 4.0 0.0 4.0 0.0 0.0
Men (total staff) 557.0 484.3 342.0 83.0 394.0 132.0 90.3 Total 610.8 164.7 171.4 41.4 37.6 16.4 1,042.3 Self-described 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Full Time Part Time Casual Total Age Ongoing Fixed Term Ongoing Fixed Term Teacher Other 15-24 28.0 25.6 19.0 4.0 22.0 5.0 3.6
December 2019 25-34 201.0 179.9 117.0 35.0 140.7 49.0 39.2
PACCT Staff 277.9 112.0 50.7 35.2 27.9 503.7 35-44 299.0 254.8 153.0 63.0 194.3 83.0 60.5
Executive 11.1 - 0.3 11.4 45-54 335.0 296.1 192.0 67.0 234.2 76.0 61.9
Other 0.3 1.8 - 0.8 2.9 55-64 336.0 271.6 168.0 101.0 232.0 67.0 39.6
Teacher 241.1 73.0 66.0 37.0 94.9 512.0 65+ 100.0 66.4 38.0 29.0 52.5 33.0 13.9
Total 519.3 197.9 116.7 72.5 94.9 28.7 1,030.0 Total employees 1299.0 1094.4 687.0 299.0 875.7 313.0 218.7
• All figures reflect employment levels for 2020 in • Our headcount decrease is attributed to a accordance with the general reporting requirements decreased requirement for the engagement of detailed in FRD22H casual and sessional workers. This is attributable both to the increased FTE for existing staff (in • Employees have been correctly classified in the particular, for teachers who had been converted workforce data collections from sessional) and to COVID-19, with employees • 2020 saw an increase in FTE compared to 2019 able to utilize more flexible working arrangements • 2020 saw a significant shift in our workforce when working from home. composition following a review of fixed term, casual and sessional arrangements for staff who may be entitled to a conversion in line with our enterprise agreement obligations.
54 55 Bendigo Kangan Institute Annual Report 2020 Compliance Information
Workforce Data Compliance
Demographic Data (cont.) Occupational health and safety
BKI is committed to providing a safe workplace • Ensuring a systematic approach to managing All Employees Ongoing Fixed term and learning environment that supports and enhances health and safety supported by the BKI OHS Model, and Casual health and wellbeing, within its premises and activities proactively identifying and managing health and Number Full-time Part-time Number FTE FTE FTE for its students, employees, contractors, visitors and safety risks and actively supporting and promoting (Headcount) (headcount) (headcount) (Headcount) industry partners. wellbeing. December 2019 This commitment is underpinned by the BKI Values • Implementing arrangements so that students, Gender of Accountability, Collaboration, Respect, Client workers and their representatives are consulted Women Executives 10.0 6.5 9.0 1.0 6.5 0.0 0.0 Experience, Passion and Integrity. and actively participate in Health, Safety and Wellbeing matters, issues and risks. Women (total staff) 862.0 472.7 337.0 170.0 297.5 355.0 175.2 BKI seeks to comply with OHS Legislation as a • Providing return to work programs that will support minimum standard and strives to fully integrate Men Executives 6.0 4.9 4.0 1.0 4.6 1.0 0.3 the sustainable and timely return to work of those health and safety into all aspects of its activities people impacted by injury or illness. Men (total staff) 665.0 557.2 346.0 72.0 349.5 247.0 207.7 through building a Leader Led Positive Health, Self-described 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Safety and Wellbeing Culture initiative and commits • Embedding processes for management to building a culture of compliance and continuous accountability at all levels to for the behaviours improvement. and actions supporting a culture of compliance Age and supporting the health and safety of employees, BKI is demonstrating this commitment by: 15-24 45.0 23.2 16.0 7.0 10.3 22.0 12.9 students, visitors and industry partners under their • The identification of, and compliance to, 25-34 251.0 164.9 116.0 21.0 88.0 114.0 76.9 management control. the applicable Health and Safety Legislation, During 2020 an updated Occupational Health, Safety 35-44 328.0 220.6 149.0 44.0 131.5 135.0 89.1 Compliance Codes, Australian Standards and Wellbeing Policy was implemented committing and other requirements. 45-54 410.0 294.0 207.0 62.0 196.7 141.0 97.3 to a culture of compliance and building a Leader Led • Eliminating risks to health, safety and wellbeing; 55-64 373.0 265.0 162.0 84.0 183.2 127.0 81.8 Positive Health, Safety & Wellbeing Culture at BKI. or where elimination is not possible, reduce the 65+ 120.0 62.2 33.0 24.0 37.3 63.0 24.9 risk so far as reasonably practicable Returning to campus was only able to happen once robust COVID Safe Plans were created for each facility. • Setting Health Safety & Wellbeing Plans which These are in line with Government requirements and include measurable targets and objectives to Total employees 1527.0 1029.9 683.0 242.0 647.0 602.0 382.9 are routinely reviewed and updated when necessary. monitor and continuously improve health, safety The ongoing focus on proactive hazard management and wellbeing performance and the OHSW was further demonstrated through the introduction of Management System Safety WALCs (Wellbeing, Ask questions, Listen and • Providing appropriate information and training for learn, Connect), supporting a positive wellbeing culture Managers, Supervisors and Employees to enable during a year defined by COVID-19 and its impact on them to perform their Health, Safety and Wellbeing operational arrangements. roles and responsibilities The BKI Occupational Health, Safety & Wellbeing • Allocating adequate resources, including instruction Framework 20>25 and its partner document the and training to provide an environment where Health Safety & Wellbeing Plan 20>25 were completed everyone is enabled and supported to apply safe in 2020, both key documents supporting the develop- systems of work and fulfil their health and safety ment of a Leader Led Positive Health, Safety & Well- responsibilities. being Culture initiative and supporting the Institute to • Reporting, recording and investigating accidents, move beyond compliance towards best practice. 56 incidents and hazards including non-compliances, 57 applying the learnings and acting to prevent recurrence. Bendigo Kangan Institute Annual Report 2020 Compliance Information
Compliance Freedom of Information Act 1982
BKI is subject to the provisions of the Freedom of d. details of changes in prices, fees, charges, (cont.) Occupational health and safety Information Act 1982 (FOI Act). The FOI Act gives a rates and levies charged by the entity; right of access (subject to exemptions and exceptions) Reported hazards and incidents Additionally, there were 291 reported hazards or near e. details of any major external reviews carried to information held in the form of a document by the out on the entity; The focus throughout 2020 was to encourage miss incidents including 156 Safety WALCs recorded. Institute. proactive reporting opportunities as well as In total there were 338 incidents and hazards relating f. details of major research and development In accordance with Part II of the Act, BKI will commitment to building a Leader Led Positive Health, to staff representing 22.73 reported incidents and activities undertaken by the entity; facilitate access to information without recourse to Safety & Wellbeing Culture. To this end, there were hazards per 100 FTE staff. g. details of overseas visits undertaken including the provisions of the FOI Act, subject to privacy and 74 reported incidents causing injury or illness in total, There were 4 Lost Time Incidents reported during a summary of the objectives and outcomes of confidentiality provisions. The Institute also publishes consisting of 47 relating to staff and 27 relating to 2020 resulting in a final Lost Time Injury Frequency each visit; a wide range of material related to its governance and students, including personal illness cases reported and Rate (LTIFR) of 1.97 in 2020, down from a reported h. details of major promotional, public relations organisation, learning and teaching and engagement managed. LTIFR of 4.07 in 2019. and marketing activities undertaken by the entity functions. These publications may be made available to develop community awareness of the entity upon request, subject to the provisions of the FOI Act. and its services; Category 2018 2019 2020 Commentary for Material Variances This year the Institute prepared and submitted to i. details of assessments and measures undertaken the Office of the Victorian Information Commissioner Encouraged Hazard & Near Miss Incident to improve the occupational health and safety Hazards/incidents Reporting from March 2018. COVID in 2020 (OVIC) its report on FOI activity for the period 1 July 29.29 31.05 20.39 of employees; (per 100 FTE) reduced Hazard Reporting given absence 2019 to 30 June 2020 for OVIC’s Annual Report. j. a general statement on industrial relations within from Campus for numerous staff In 2020, the Institute received one request for the entity and details of time lost through industrial information under the FOI Act. Lost Time Standard Claims COVID in 2020 reduced Number of Lost accidents and disputes; Hazards/incidents .74 .65 .37 Time Standard Claims Reported given Consistent with the requirements of the Financial k. a list of major committees sponsored by the entity, (per 100 FTE) absence from Campus for numerous staff Management Act 1994, during 2020 BKI has prepared the purposes of each committee and the extent to material on the following items, available on request: Material uptick in Mental Health Claims which the purposes have been achieved; an between 2018 and 2019. Working with Subject to the provisions of the FOI Act, information l. details of all consultancies and contractors including: Stakeholders to design and implement that shall be retained by the Accountable Officer shall Average Cost Per Claim $105,722 $264,399 $214,685 i. consultants/contractors engaged; early intervention strategy to sustainably include: ii. services provided; and reduce mental health claims in terms of a. a statement that declarations of pecuniary interests claims, claim severity and cost. iii. expenditure committed to for each engagement have been duly completed by all relevant officers; All FOI enquiries should be directed to: b. details of shares held by a senior officer as nominee The Freedom of Information Officer WorkCover Claims or held beneficially in a statutory authority or Bendigo Kangan Institute subsidiary; There were 19 active WorkCover claims (equivalent The average cost per claim in 2020 was $87,474 Private Bag 299, Somerton VIC 3062 to 1.28 claims per 100 FTE staff) managed in 2020, compared to 2019, which reported an average claim c. details of publications produced by the entity or emailed to: [email protected] including six new additional incurred cost claims, cost of $85,803. The increase in average claim cost about itself, and how these can be obtained; with four of the six being of a psychological nature. was not even across all claims but rather 26% of the claims incurred the average claim costs or above with Public Interest Disclosures Act 2012 these claims being of a psychological and complex nature. The Public Interest Disclosure Act 2012 (VIC) obligations under the Act. This policy encourages encourages and assists people to make disclosures staff, students, contractors and members of the public of suspected improper conduct by public officers to speak up about suspected improper conduct and and public bodies. The Act provides protection to explains how the protections apply. Because BKI people who make disclosures in accordance with cannot receive a public interest disclosure, its Public the Act and establishes a system for such matters Interest Disclosure Coordinators confidentially assist to be investigated. BKI has provided guidance on disclosers in understanding the process and how to its intranet and public website about its Improper make a complaint to the Independent Broad-based 58 Conduct Policy and Procedure, which reflects BKI’s Anti-corruption Commission (IBAC). 59 Bendigo Kangan Institute Annual Report 2020 Compliance Information
Compliance
Financial management compliance attestation National competition policy
‘I, Peter Harmsworth AO, on behalf of the Responsible Peter Harmsworth AO BKI provides education and training in a contestable market. Body, certify that the Bendigo Kangan Institute for the period 1 January 2020 to 31 December 2020, has Chair, Bendigo Kangan Institute Board BKI and its trading businesses implement a pricing model and policy that is consistent with maintaining no Material Compliance Deficiency with respect to Peter25 February Harmsworth 2021 AO commercial competitiveness in the marketplace with competitive neutrality principles outlined in Victoria’s the applicable Standing Directions made under the Chair, Bendigo Kangan Institute Board competitive neutrality policy. The pricing policy and approach explains how BKI meets legislative requirements Financial Management Act 1994 and Instructions 25 February 2021 and government guidelines to set prices for the sale of its programs, products and services. The policy reflects the requirements of:
Compliance with Carers Recognition Act 2012 • The national competition policy
BKI ensures that the rights and interests articulated in Our organisation has taken all practical measures • Victorian Government policies on competitive neutrality and cost recovery the Carers Recognition Act 2012 are considered when to comply with its obligations under the Act. • Ministerial directions on fees and charges delivering its services to clients in a care relationship. • Goods and services tax (GST) legislation Compliance with Child Safe Standards Compulsory non-academic fees, subscriptions and charges BKI continued to promote a culture of child safety BKI is committed to being a child safe organisation, in 2020, to ensure it is meeting requirements and providing opportunities for children and young people BKI charges compulsory non-academic student services fees to support the range of additional services adopting best practice in accordance with the Child to participate in education within a safe environment provided to students in addition to the delivery of training and assessment services. Services include additional Safe Standards (the Standards). Measures put in place and empowerment of all children under 18 years of student support services, amenities, activities and information technology infrastructure. include: age. Consequently, it is essential - and a requirement The 2020 Student Services and Amenities fees were calculated on the basis of $0.40 per student contact hour under law - that all BKI staff are aware of their • Governance and leadership practices that for students that enrolled more than 125 hours with a maximum fee of $200 and minimum fee of $60. responsibilities in identifying and reporting child abuse promote a culture of child safety across all of BKI. risks. In line with our commitment to the Concession card holders, apprentices, trainees, work based students (100% off-campus delivery) and full online • Clear commitment to child safety that is delivery (100% off-campus) were charged a flat fee of $60. Standards, a dedicated Child Safety Officer is available documented and communicated to staff for all concerns regarding safety of students under and students. In 2020 student services fees generated $851,090 in revenue. 18 years of age. The Child Safety Officer function • Code of conduct that specifically details actively promotes BKI’s child safe culture, practises A number of engagement and support services were provided to students in 2020 and funded by the student appropriate and inappropriate child safe behaviours and reporting to the relevant committees on child services, amenities fees and government programs, including but not limited to on-campus events for students, for clear understanding of expectations. safety and the status of initiatives against compliance. counselling and welfare services, disability support services, student orientation programs, new upgraded library maintenance, upgraded online support portal and student employment centre. • Human resource practices that ensure safe people The Child Safety Officer assists staff when responding are working at BKI and have the necessary training to child safety incidents or concerns and a Child Safe and skills to protect children. Toolkit is available for all staff, located on the Institute’s Building and maintenance intranet homepage. • Responding and reporting practices that meet BKI ensures that all works requiring building approval All buildings are maintained to a level of prescribed legal and moral obligations and are supportive Of significance in 2020 was the move to remote are approved and certified by an independent and performance as specified in the essential safety of children’s individual needs. digital learning due to the COVID-19 pandemic and qualified building surveyor. measures maintenance manual. the child safety implications in the online learning • Risk management and mitigation that is environment. This created significant growth and BKI requires all building practitioners engaged to Mandatory periodical checks and tests are undertaken documented, reviewed regularly and stakeholders improvement to our online systems and cyber safety carry out major works show current registration and with records of these inspections kept under the are held accountable to. practices. A review of the Child Safe Risk Assessments insurance before commencing works. requirements and provisions of the Building Act 1993, • Empowering children through participation in identified a number of improvements across the Building Regulations 2006, Building Code of Australia, decision-making, valuing input, understanding organisation’s policy and processes and resulted in Australian standards and other codes, the Minister’s of their rights and how to raise concerns. extensive collaboration with stakeholders for shared guidelines and any subsequent amendments of these. 60 understanding and ownership of these improvements. 61 Bendigo Kangan Institute Annual Report 2020 Compliance Information
Waste Production Compliance Waste Info for December 2019 – November 2020 Total (Tonnes) Recycling Rate Co2 Liquid Waste Recycling Rate % % (solids only) (Tonnes) (tonnes) (solids and liquids) Bendigo City 35.65 20% 29.13 5.30 32% Environmental performance and impacts Broadmeadows 119.72 27% 79.19 29.60 45% Charleston Road 68.07 10% 62.23 10.70 24% BKI is committed to being an innovative provider of quality education, training and services while maintaining a Docklands 28.65 23% 15.24 12.22 55% strong commitment to an environmentally sustainable future. BKI ensures that staff and students work together Echuca 7.67 5% 2.48 5.50 73% to identify and reduce the Institute’s environmental impacts, carry out a proactive response to environmental Essendon 12.09 8% 12.56 0.65 13% best practices and achieve innovative solutions. This annual report presents BKI’s reports on energy use, water Cremorne 8.95 27% 7.85 0 N/A use, greenhouse gas emissions, transportation, paper use, waste production and procurement. No data provided for Bendigo Technical Education College (BTEC), Maryborough and Castlemaine due to different Energy use waste contractors. December 2019 weights included in table above as No liquid waste services in Cremorne. The table below charts the energy use across all campuses and sites, including associated greenhouse gas a proxy until December 2020 information is made emissions. Energy performance has fluctuated throughout the year depending on student term break periods Recycling rate % includes only solid waste. Cremorne available. which usher in a reduction of energy use across all sites. recycling rate for solids sand liquids not provided as Total (tonnes) include both solid and liquid waste. there is no liquid waste removal. In 2020, BKI continued to upgrade lighting as well as mechanical plant & equipment to more modern systems to improve energy efficiencies across all sites. Water consumption Electricity Gas The table below charts BKI water consumption across campuses and sites. In 2020 BKI will continue to conduct Megajoules Co2 tonne Per FTE Per m2 Megajoules Per FTE Per m2 a review of all plumbing purchases to ensure where possible that water saving products are utilised. Bendigo City 3,098,694 866 24,361 193 4,666,104 36,683 291 Water Consumption Broadmeadows 6,229,927 1,735 19,384 258 8,855,134 27,552 367 Kilolitres Per FTE BTEC 344,090 88 27,094 214 109,327 8,608 68 Bendigo City 939 7.3 Castlemaine 44,467 N/A 20,212 111 N/A N/A N/A Broadmeadows 7,716 24 Charleston Road 2,557,885 710 28,171 217 1,442,843 15,890 122 BTEC 129 10.1 Docklands 4,044,547 1,129 31,897 269 3,861,880 30,456 257 Castlemaine 44 20 Echuca 319,845 90 55,145 133 306,892 52,912 127 Charleston Road 2,417 26.6 Essendon 626,324 185 7,421 234 144,865 1,716 54 Docklands 1,688 13.3 Echuca 400 69 Gas – Final invoices of 2020 which includes energy use information yet to be received for all sites. Essendon 655 7.8 Cremorne 2,559 35
Final invoices of 2020 which include water usage information yet to be received for all sites except for Cremorne and Essendon. Moonee Ponds is a rented property and does not accrue water charges. Transportation The table below charts transportation use across the Institute, including associated greenhouse gas emissions. BKI continues to encourage Institute-wide use of video conferencing as an alternative to driving to meetings will continue to be the focus again in 2021.
Water Consumption
Vehicle Type Distance Travelled (KM) Co2 (Tonnes)
Car 838,071 125.73 62 LC 407,016 53.69 63 HC N/A N/A Bendigo Kangan Institute Annual Report 2020 Compliance Information
Compliance
Major Commercial Activities Local Jobs First - Victorian Industry Participation Policy Bendigo Campus Revitalisation Project. This is a $60m project funded by the Victorian The Local Jobs First - Victorian Industry Participation The policy requires government departments and Policy (VIPP) focuses on local industry development agencies to consider competitive local suppliers, Government, which will see the development and refurbishment of a new central campus and improves opportunities for local suppliers including small and medium enterprises, when in Bendigo. As at the end of 2020 this project is well-advanced and on track for completion to compete for work on all types of government awarding contracts valued at $1 million or more in in 2021. contracts, helping to create and sustain opportunities regional Victoria or $3 million or more in metropolitan for Victorian businesses and workers. Melbourne or for state-wide activities. Advertising Expenditure BKI had one disclosure in 2020, as follows: Campaign Advertising Creative Print and Other Name of Campaign Start/End Research Summary and Media Development Collateral campaign Bendigo City Campus Revitalisation Main Works Jan – Nov Always On Acquisition $557,031 $ – $ – $ – $ – The contestability information provided for the Bendigo Approx. 26/02/2020 30/06/2021 2020 Jan – Apr City Campus Revitalisation Main Works was reviewed by Sem 1 2020 Acquisition $1,055,335 $ – $ – $ – $ – $55 million 2020 ICN. ICN determined the tender to be contestable. ICN May – Jul acknowledged that a local Industry Development plans Sem 2 2020 Acquisition $278,770 $ – $ – $ – $ – 2020 (LIDP’s) were required. Oct – Dec Sem 1 2021 Acquisition $432,788 $ – $ – $ – $ – 2020 Local Content, Employment and Engagement:
Applied Local Jobs Registered with ICN Industry Jobs Outcomes 10% MPSG Applicable Local Content First Policy Development 10% Weighting Applied Committed (%) Weighting Applied Consultancies Expenditure Yes 13/11/2019 Yes Yes Yes 91% BKI engages consultants for services for which BKI There were 35 consultancies where the total fees does not have the required specialist skills. The total payable to the consultants were $10,000 or greater. No. of SMEs in Local Jobs to be Local Jobs to be Apprenticeships Apprenticeships Traineeships to Traineeships to consultancy cost incurred during 2020 was $3.43M The total expenditure incurred during 2020 in relation supply chain Created Retained to be Created to be Retained be Created be Retained million (excl. GST). to these consultancies was $3.24M (excl. GST). 385 9 71 3 4 1 1 There were 23 consultancies where the total fees Details about these consultancies are publicly available All Projects payable to the consultants were less than $10,000. on the Bendigo TAFE and Kangan Institute websites. Average Local # of Projects Value Jobs Jobs Created Jobs Retained Content The total expenditure incurred during 2020 in relation https://www.kangan.edu.au/2020consultancy Metro 0 0 0% 0 0 0 to these consultancies was $102,000 (excl. GST). https://www.bendigotafe.edu.au/aboutbendigotafe/ Regional 0 0 0% 0 0 0 documentlibrary/Documents/Bendigo%20Kangan%20 Statewide 0 0 0% 0 0 0 Institute%202020%20Consultancies%20Expenditure.pdf Grand Total 1 55,184,011 91% 80 9 71 All Completed Projects Information Communication Technology Expenditure Average Local # of Projects Value Jobs Jobs Created Jobs Retained Content In 2020, BKI continued to enhance digital platforms Metro 0 0 0% 0 0 0 Business Non-Business as Usual (non BAU) and improve ICT equipment and infrastructure to As Usual (BAU) ICT Expenditure Regional 0 0 0% 0 0 0 minimise the impacts of COVID-19. A major rollout ICT expenditure Operational Capital Statewide 0 0 0% 0 0 0 of computers was carried out to enable staff to work Grand Total 0 0 0% 0 0 0 from home where possible. 9,422,233 639,527 8,033,533
All Commenced Projects BKI continued its investment into transforming the Average Local student experience via the development of a new # of Projects Value Jobs Jobs Created Jobs Retained Content Student Journey Platform that will continue in to Metro 0 0 0% 0 0 0 2021 and beyond. Regional 1 55,184,011 91% 80 9 71 64 Statewide 0 0 0% 0 0 0 65 Grand Total 1 55,184,011 91% 80 9 71
MPSG Commitment (%): 10% Bendigo Kangan Institute Annual Report 2020 Financial Statements
Independent Auditor’s Report Financial Statements for the To the board of the Bendigo Kangan Institute year ended 31 December 2020 pinion I have audited the financial report of the Bendigo Kangan Institute (the institute) which comprises the:
• balance sheet as at 31 December 2020 • comprehensive operating statement for the year then ended • statement of changes in equity for the year then ended • cash flow statement for the year then ended • notes to the financial statements, including significant accounting policies • Declaration by the Board Chair, Chief Executive Officer and Chief Finance and Accounting Officer. In my opinion the financial report presents fairly, in all material respects, the financial position of the institute as at 31 December 2020 and its financial performance and cash flows for the year then ended in accordance with the financial reporting requirements of Part 7 of the Financial Management Act 1994 and applicable Accounting Standards.