START YOUR DIGITAL TRANSFORMATION JOURNEY

START NEXT TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Private Limited. Sons Private Tata are trademarks of TATA and COMMUNICATIONS TATA Tata Communications is a leading global Tata Managed Teams provider for launch partner Services and Microsoft’s partner A Services. for Direct Routing your digital you can trust to turbocharge we have a stack transformation journey, assessment, of end-to-end services: from automated migration and legacy endpoints integration, Enterprise Voice adoption to management, training and As a fully Teams. services for Microsoft managed service, powered by our global 1 network reach and leading Global Tier deliver Connect voice coverage, we SIP a seamless and engaging collaboration experience for your users regardless of your geographic location. Focus on your business and be worry-free with our fully managed services that bring all elements together seamlessly. are already helping enterprises We Here make this journey successfully. are answers to the top questions around for Business Teams, Microsoft Online and Office 365 that can help you make the right decision.

strategy? to change? What is your describe your How would you communication How do you want help support your and collaboration company culture? organisation adapt How well does your communication and collaboration goals? your investments to We have you covered. If your goal is to transform business you covered. If your goal is to transform have We experience, now is collaborative communications into a unified, the answers you need about the future of the perfect time to get Teams. Skype for Business and Microsoft PREVIOUS Answering questions about your business Answering questions about your to start: environment is a good place As part of a modern workplace, you may be considering – or have already be considering – or have already workplace, you may As part of a modern may You Teams. Business to Microsoft migration from Skype for started – your how you of Office 365 and wondering the great features already be leveraging questions and you may have some more from your investment, can get even about your journey. YOUR JOURNEY TO TEAMS MICROSOFT YOUR TO JOURNEY – YOUR QUESTIONS ANSWERED

Understanding Getting started The Advantages of Comparing Working with Microsoft Teams Microsoft Teams with competition other tools NEXT Security Get end-to-end security, administrative control, and compliance – all powered by Office 365 Collaboration better together on Work documents and files with built-in Office 365 apps like Excel, PowerPoint, Word, and SharePoint TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Private Limited. Sons Private Tata are trademarks of TATA and COMMUNICATIONS TATA

Bring your team together with group chat, online meetings, calling and web conferencing Communication Customisation Add in your favourite Microsoft third- apps and party services to keep the business moving forward PREVIOUS According to the Skype for Business to Microsoft Teams Capabilities Roadmap, as well Capabilities Roadmap, Teams According to the Skype for Business to Microsoft is considered to be Enterprise Teams own analysis, Microsoft Communications’ Tata as plans and direct routing. given the late 2018 introduction of calling Ready, CAN WE SAY “MICROSOFT TEAMS IS ENTERPRISE READY”? TEAMS “MICROSOFT CAN WE SAY WHO IS MICROSOFT TEAMS BEST SUITED FOR? TEAMS BEST WHO IS MICROSOFT it in the near future, If you’re an existing Skype for Business user or plan to deploy A may be just the right next step for you and your organisation. Teams migrating to to evaluate if it meets your business needs. is worthwhile Teams deep analysis into can provide the analysis and guidance your company needs for Communications Tata who is evaluating migration. On the other hand, if you’re an Office 365 customer or Skype for Business as your Teams how to improve ROI or are not currently using be to assess Microsoft enterprise communications platform, the right approach will possible. as soon as Teams is Teams If your organisation has users that work in physicalvirtual or teams, Microsoft what you need to unleash their productivity to the next level. UNDERSTANDING TEAMS MICROSOFT UNDERSTANDING TEAMS? IS MICROSOFT WHAT virtual place when you have a dedicated of innovation are enormous The possibilities Teams decisions as a team. Microsoft build, create and make to meet, converse, share where you can chat, meet, together in a shared workspace brings everything to many organisations, Teams can be many with business apps. files, and work in needs and nature of your business is best determined by the Teams but the value of four specific areas:

Understanding Getting started The Advantages of Comparing Working with Microsoft Teams Microsoft Teams with competition other tools NEXT TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Private Limited. Sons Private Tata are trademarks of TATA and COMMUNICATIONS TATA WE HAVE A CHARTER TO TO CHARTER A WE HAVE FROM SKYPE FOR TRANSITION TEAMS. TO BUSINESS ONLINE DO I NEED? TIME HOW MUCH the Skype for Microsoft has made Capabilities Teams Business to Microsoft so customers can available Roadmap as Teams assess the capabilities for propose per their business needs. We your different scenarios based on and current collaboration environment investment projections:

PREVIOUS WITH TEAMS? MICROSOFT from Skype for Business If you’re moving product or service, or another similar the Collaboration consider taking to understand/assess Maturity Survey within your current state of collaboration plan the your organisation and help you next steps in your Business Collaboration Communications roadmap. Tata professional services team will well as analyse your current state as drive a provide a detailed roadmap to Teams, successful transition to Microsoft and considering all aspects of technical organisational readiness. GETTING STARTED GETTING STARTED HOW DO I GET

Understanding Getting started The Advantages of Comparing Working with Microsoft Teams Microsoft Teams with competition other tools

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Depending on your current deployment, you may also need enterprise voice licences to use PSTN calling. Available in the Office 365 suites Available workloads in Skype for Premium same Business in Office 365 are the in Teams Existing Skype for Business licensing Teams investments carry forward to • TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Private Limited. Sons Private Tata are trademarks of TATA and COMMUNICATIONS TATA Office 365. HOW IS ADMINISTERED? TEAMS is built on Office 365 Teams Microsoft administered groups and similarly 365 admin centre, through the Office Graph and the same relying on Office compliance, security, enterprise-level as the rest of and manageability THE LICENCE ARE WHAT REQUIREMENTS FOR TEAMS? • • • If you have no existing investment in investment in no existing If you have suggest you Business, we Skype for Instant for Teams launch Microsoft and Voice Messaging, Meetings, Tata working with capabilities, while to create a cloud Communications based on the most adoption plan current roadmap. using Skype for If you’re currently Business Online, we suggest optimising your current Skype for Business and pilot Teams environment for alongside Skype for Business. Teams Communications can provide you Tata your with automated migration from Teams. legacy UC setup to Microsoft network have tools to assess your We a readiness and also help you with to your phased migration plan tailored current usage. For all your legacy video endpoints, you we have solutions that will let meetings through most Teams join of these standard based endpoints, from helping you get greater returns your investments. If you do not have an existing we endpoint, but need to invest now, and can have a partnership with Poly help you with video enabling your office as well. PREVIOUS • • • •

Understanding Getting started The Advantages of Comparing Working with Microsoft Teams Microsoft Teams with competition other tools NEXT

Microsoft Teams allows Microsoft Teams easy integration with third- party applications

Adobe Creative Cloud Smartsheet GitHub Wrike Jira Cloud Zendesk Images Pickit TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Private Limited. Sons Private Tata are trademarks of TATA and COMMUNICATIONS TATA 3. Microsoft Teams integrates with and integrates with Teams Microsoft Common Data relies on Microsoft’s Apps, which enables Service for companies to integrate existing applications. Straight out-of-the- can integrate a Teams box, Microsoft catalogue of more than 150 third-party applications, including: • • • • • • • 365 hyper-scale, enterprise-grade cloud, 365 hyper-scale, advanced security and delivering the our customers compliance capabilities D-compliant, Tier is expect. Teams standards: ISO including the following 1 and 27001, ISO 27018, SSAE16 SOC Model Clauses and EU SOC 2, HIPAA, Microsoft compliance the (EUMC). Within Office framework, Microsoft classifies into four 365 applications and services by categories. Each category is defined that specific compliance commitments service, or must be met for an Office 365 be listed a related Microsoft service, to For more information in that category. Security and Teams about Microsoft you visit the Compliance, we recommend Centre. Microsoft Trust

and compliant Microsoft Teams is secure Teams Microsoft Microsoft Teams is superior to Teams Microsoft Skype for Business PREVIOUS 2. 1. Microsoft Teams is built on the Office is built on the Teams Microsoft As a Skype for Business user you are As a Skype for Business user you aware that your chat conversations can get lost or easily derail, especially offers persistent Teams in groups. and searchable threaded chats and flag and content that is easy to follow, reference. In addition to an improved communication and collaboration experience, combined with best-in-class enterprise security and compliance, true value lies in its use Teams’ Microsoft Common Data and reliance on Microsoft’s to Teams Apps, which enables Service for be customised to suit the specific needs of your business. MICROSOFT TEAMS MICROSOFT 5 TOP THE ARE WHAT OF MOVING ADVANTAGES from Skype for Business If you’re moving service, or another similar product or consider taking the Collaboration Maturity Survey to understand/assess within your current state of collaboration plan the your organisation and help you next steps in your Business Collaboration Communications roadmap. Tata professional services team will well as analyse your current state as drive a provide a detailed roadmap to Teams, successful transition to Microsoft and considering all aspects of technical organisational readiness. THE ADVANTAGES OF ADVANTAGES THE TO TEAMS? MICROSOFT TO

Understanding Getting started The Advantages of Comparing Working with Microsoft Teams Microsoft Teams with competition other tools

NEXT Teams can support your digital your digital can support Teams through strategy marketing media with social integration TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Private Limited. Sons Private Tata are trademarks of TATA and COMMUNICATIONS TATA 5. Teams is not an enterprise social is not an enterprise social Teams Teams but Microsoft network platform, they call connectors to leverages what media content into easily bring social Connectors keep your persistent chats. delivering content and team current by you frequently use updates from services connectors, channel. With directly into a users can receive Teams your Microsoft such as updates from popular services GitHub, Wunderlist, Trello, , their team. and VSTS within the chat stream in and VSTS within the chat stream You can build your own your own can build You with to integrate applications Teams Microsoft PREVIOUS 4. The Microsoft Teams developer platform developer platform Teams The Microsoft integrate your own makes it easy to whether you Teams, services with apps for your enterprise develop custom for teams around or SaaS applications developer Teams the the world. Using create apps directly platform, you can (called ‘line for your own organisation apps), or for use by any of business’ Microsoft organisation to access via the Store, following a formal Teams publishing submission process.

Understanding Getting started The Advantages of Comparing Working with Microsoft Teams Microsoft Teams with competition other tools NEXT

TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Private Limited. Sons Private Tata are trademarks of TATA and COMMUNICATIONS TATA benefits each can provide. The idea of can provide. benefits each the path forward, is clearly ‘teaming’ solution you choose regardless of which is a Teams Microsoft to implement. that complete collaboration solution existing allows users to optimise their it the Office 365 investment, making ideal choice for many clients. PREVIOUS WEBEX TEAMS? WEBEX uses both Communications sells and Tata similar workspaces products: they’re make a can’t We and great products. about which is better blanket statement due to each for a particular company, unique situation and organisation’s to talk be happy infrastructure. We’d and with you to discuss the opportunities COMPARING WITH COMPETITION WITH COMPARING WITH CISCO AND COMPETE COMPARE TEAMS HOW DOES

Understanding Getting started The Advantages of Comparing Working with Microsoft Teams Microsoft Teams with competition other tools NEXT TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Private Limited. Sons Private Tata are trademarks of TATA and COMMUNICATIONS TATA But, if your tenantenabled SharePoint has been site has and a single SharePoint any point in time, then provisioned at to share files in a team. users will be able CLOUD TEAMS SUPPORT WILL EDITION (CCE)? CONNECTOR there is Microsoft has confirmed that of CCE no plan for further development There is a path for CCE (past version 2.0). premises clients looking to connect on PBXs or deliver voice to hard-to-reach Online, places with Skype for Business Skype through at least late 2019-2020. have a for Business Server 2019 will which Teams, hybrid co-existence with and local will support PBX coexistence new model A call breakout via gateways. calling for Skype for Business Online that is integration has been introduced use an alternative to CCE for complex offers its Communications Tata cases. (MEC) Managed Enterprise Connector solution for organisations using Skype for business Online and have need to connect a to legacy PBX or local PSTN setup – it’s fully managed cloudyour offering ensuring UC is not made any more complex by this deployment. trusted professional Communications Tata services team has the expertise to partner with you and identify the appropriate design the required technology, architecture, implement solutions, and drive adoption across your enterprise. With a provenconnectingfor methodology people and processes with technology, we can help solve your most complex unified communications and collaboration problems with a guided, hands-on approach to ensure success.

PREVIOUS NOT HAVE SHAREPOINT SHAREPOINT HAVE NOT IN OFFICE 365. HOW OUR IMPACT THAT DOES USER EXPERIENCE? An important user benefit of Teams is An important user benefit of Office 365 integration, which includes file in Office 365. sharing through SharePoint This makes it possible to find files in one place for teamwork,teamchats, including members, and everyday tools. If you don’t enabled in your tenant, have SharePoint always able to share users are not Teams Teams. Users in private chat also files in can’t share files, because OneDrive in Office 365 (which is tied to the SharePoint licence) is required for that functionality. OUR ORGANISATION DOES OUR ORGANISATION SharePoint is like the file cabinet you is like the file SharePoint where you store file have in your office, and sticky notes for folders with labels As a virtual static future easy reference. repository of documents, SharePoint quick is available from the cloud for we need access of information and data is Teams every now and then. Microsoft real- like the sticky note – a hands-on, accessible time knowledge base – that’s to your anytime, anywhere with a link Files document library. SharePoint conversation are Teams shared within a automatically added to the SharePoint and permissions set in document library, are automatically reflected SharePoint makes Teams In short, Teams. within user-friendly and enjoyable. SharePoint WORKING WITH OTHER TOOLS OTHER WITH WORKING HOW DO MICROSOFT TEAMS AND SHAREPOINT WORK TOGETHER?

Understanding Getting started The Advantages of Comparing Working with Microsoft Teams Microsoft Teams with competition other tools TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Private Limited. Sons Private Tata are trademarks of TATA and COMMUNICATIONS TATA © 2019 Tata Communications. All rights reserved. This publication All rights reserved. Communications. Tata © 2019 cannot be reproduced or distributed, in whole or in part, in any form Communications. Tata or medium, without the prior written consent of www.tatacommunications.com Share PREVIOUS Contact Us For more information, visit us at

Understanding Getting started The Advantages of Comparing Working with Microsoft Teams Microsoft Teams with competition other tools