SCHEDULE OF EVENTS 48 In today’s ever-changing business environment, the most successful organizations are led by those who are Striving for Excellence in thought and in action. To outmaneuver the competition, leaders must have the ability to make quick, effective and proactive decisions. However, decisions and actions should be made based on cognizance and understanding and not for the sake of acting.

How business agility provides a competitive advantage can be analyzed by examining the decision-making process of a fighter pilot. In this profession, the ability to make a swift, sound decision is critical as lives are often at stake. Fighter pilots must be aware at all times, have the insight to stay ahead their competition and the preparation to be able to respond to actions taken by opponents.

Fighter pilots develop the ability to make effective decisions through education and ongoing training. Continuous education is also fundamental in the development of business leaders’ decision-making skills which is why the Continuing Education Conference is hosted each year for leaders within Linc Service, TEGG and ABM. The knowledge gained from the conference’s educational sessions and the information shared during networking events will help guide attendees to be able to make and execute on the best decisions for their business.

The 2016 Continuing Education Conference will be held in Atlanta, GA February 4th – 6th, at the Hyatt Regency Atlanta. This annual event will feature educational sessions, networking opportunities, Vendor Showcase Exhibition, and awards and recognition. The conference will kick off on Thursday, February 4th with a Vendor Sponsored Event to give participants the chance to meet new contractors and employees of Linc Service, TEGG and ABM, reconnect with friends in the network, and perhaps win a prize donated by one of the contributing sponsors!

Be sure to download the 2016 Continuing Education Conference App to access your course schedule as well as connect with other attendees and vendors. Go to the App Store/ Play Store on your smartphone or tablet, search 2016 Con Ed and download the app!

Leaders within Linc Service, TEGG and ABM are outmaneuvering the competition and Striving for Excellence.

3 TRANSPORTATION

GROUND TRANSPORTATION

Taxi Approximate cost from the Hartsfield-Jackson International Airport (ATL) to the Hyatt Regency Atlanta is a flat rate of $30 plus $2 per additional person, and a $1.50 surcharge each way.

MARTA (subway) MARTA has been serving the metro area for 30 years and is very convenient. MARTA's airport station is attached to the airport, right off baggage claim. The travel time is approximately 20 minutes from the airport to Peachtree Center Station. When you depart the train at Peachtree Center Station, walk toward the Food Court where you will see a skywalk that connects to the Hyatt Regency Atlanta. The round trip ticket rate is $5.00 (plus $1.00 for a Breeze Card) between the airport and the hotel. For hours of operation and additional information, please go to www.itsmarta.com.

SuperShuttle Atlanta Approximate shuttle bus cost for one-way travel is$16.50 and roundtrip travel is $27.00 ($6.00 discount is included in this rate). Click here to book shuttle bus transportation online and note that the special discount code is CRYCD and is valid January 29 – February 10, 2016.

SUGGESTED DRESS

Business casual attire will be observed for all Continuing Education activities, including the President’s Awards Presentation and Celebration on Saturday, February 6, 2016.

4 EVENT HIGHLIGHTS

Opening Session Presented by Scott Giacobbe and Bert Kendall Friday, February 5th 8:00 a.m. – 9:30 a.m.

Scott Giacobbe, President of ABM Building & Energy Solutions and Bert Kendall, Chief Operating Officer of ABM Franchising Group, will kick off the conference with an opening address to all attendees. Key achievements from the past year will be featured as well as what to expect in 2016. Developments from each department within our network will be highlighted including the latest tools, technology, and training opportunities. Annual awards will also be presented including the 2015 Employees of the Year as well as The Don Lehr Passion Award, which honors selected team members who exhibit outstanding character, spirit, and selflessness.

In addition, our Signature Sponsor, Sunbelt Rentals, Inc., will present a five minute presentation during the Opening Session. Following the presentation, be sure to visit them at Booth #16 during the dedicated Vendor Showcase time in your event schedule.

Keynote Presentation The Afterburner Team Saturday, February 6th 3:45 p.m. – 5:15 p.m.

The 2016 Keynote Presentation will be delivered by a member of Afterburner Inc. which is a team of elite military professionals that are experts in helping companies pursue Flawless Execution. Many members are graduates of top business schools and academies which makes for a powerful mix of combat experience combined with extensive business skills. Afterburner uses combat proven methodologies to work with companies to achieve victory in rapidly changing business environments.

Utilizing Afterburner’s Flawless Execution methodologies can help take your business to the next level in performance. The combination of sound organizational development and combat-proven methodologies has made Afterburner Inc. one of the fastest growing training and consulting organizations in the United States. The Flawless Execution Model is a proven process used by elite military professionals around the world to execute missions when the stakes are high and failure is not an option. Corporate success, like success in combat, depends on execution.

5 EVENT HIGHLIGHTS

2015 President’s Awards Presentation Comedian Striving for Excellence Tony Deyo Saturday, February 6th Awards Presentation Awards Celebration 6:00 p.m. – 8:30 p.m. 8:30 p.m. – 10:30 p.m. Each year we gather for an evening of celebration and recognition for our colleagues. During the course of the ceremony, hundreds of contractors will be recognized for their professionalism, dedication, success, and excellence in 2015. The 2015 Diamond Award Winners, 2015 Circle of Excellence Winners, Sales Recognition Awards, and 2015 Contractor of the Year for Linc Service and TEGG will be presented during this grand event. Tony Deyo is a comedian known most notably for his sharp, Following the Awards Presentation, we invite everyone to join us for quick material and near- the Awards Celebration featuring specially-prepared cuisine, several perfect comedic timing almost bar stations, and entertainment. You will also have the opportunity to certainly gained from his years “compete for the best photo” with our fun photo shoot featuring a variety as a professional symphony of “aviation themed” props. musician. New York City’s Village Voice calls him “one of the tightest joke writers in the Vendor-Sponsored Event business.”

th Thursday, February 4 In 2013, he made his late night 5:30 p.m. – 9:30 p.m. television debut on Conan. Within a year, he had added The 2016 Continuing Education Conference kicks off with our Thursday appearances on The Late Show evening vendor-sponsored event. Mingle with old friends, network with with Craig Ferguson, AXS new contractors, and meet some of the leading companies in our industry. TV’s Gotham Comedy Live, The event will include hors d'oeuvres and a happy hour followed by a cash and Comics Unleashed with bar. You may also be selected to win a fun prize donated by one of our Byron Allen. He performed at vendors. the prestigious HBO Aspen The cost is $25 per attendee. If you did not register for the Comedy Festival, was named Thursday evening event when you completed your Continuing one of the year’s best by the Education Conference Registration Form, please send an email to New York Post, and can be [email protected] to register for the event. Indicate “Thursday heard regularly on SiriusXM Evening Event Registration” in the subject line. You must pre-register Satellite Radio. to attend and please note this fee is non-refundable.

6 COURSE DESCRIPTIONS | LINC SERVICE

AM Accounting Manager MSR Maintenance Sales Representative SM Sales Manager AS Accounting Specialist P Principal SS Service Supervisor DSP Dispatcher PM/PS Project Manager/Project Specialist ST Service Technician GM General Manager PSR Project Sales Representative SVM Service Manager

Building Your Virtual Sales Team Coach, Don’t Manage Coaching for Improved Performance SM SM GM  P The virtual sales team is a key When a team wins the Super Bowl, component of building a sales culture. they never mention the managers As a front line manager/executive This course will guide participants in the post-game press conference. it’s up to you to lead. So, how will through the process of understanding The players always give credit to you lead? One of the most critical and creating their own virtual sales the coaches who made them better skills any front line executive can team. You will learn why and when players and helped them develop continue to develop is the ability to to turn to colleagues and your the plan for success, as well as coach the members of your team. This community to be advocates for you, for motivating them to achieve it. course will hone your ability to teach, your company and all sales activity. Managers usually tell their employees influence, and inspire your team to The three stages of the virtual what to do and often times do not perform at their best. sales team will be introduced, and take the time to help a sales rep participants will be able to use this actually become a better sales knowledge for immediate leverage. person. This course will show you how coaching will always produce better sales over managing.

Condensing Boiler Technology Data Center Thermal Upgrades DEFUSE! Calming an Angry Customer PM/PS  SS  ST PM/PS  SS  SVM AM  AS  DSP  PM/PS  ST  SVM Installing a high-efficiency condensing Data Center consolidation is boiler does not automatically yield increasing at a steady rate. Existing This session will introduce you to energy savings. Understanding how data centers must operate at lower DEFUSE® - a technique for calming condensing boilers work and how they risk, with stronger infrastructure an angry or irrational customer. must be applied will help companies protection and security, and perform Attendees will learn two techniques achieve the optimum operational more efficiently. Most thermal for “defusing” the difficult customer. efficiency and reliability potential management infrastructures put in Participants will leave with the of a hydronic heating system. Sean place from 2000-2009 are not up to ability to soothe an irate customer Lobdell, Product Manager for these challenges so this course will in 90 seconds or less! This session ClearFire Boilers at Cleaver Brooks, review retrofit technologies available is presented by Sigma Performance will present this course. today to help meet this demand. Solutions. This course will be presented by the Liebert Thermal Management Support team.

7 COURSE DESCRIPTIONS | LINC SERVICE

Designing Great Digital Marketing Strategies Effective Annual Plan Techniques Commercial Space GM  P AM  PM/PS  SS  SVM PM/PS  ST  SVM Are you curious about how to drive How many times have you been When designing a commercial space, traffic to your company website? bogged down in the day to day, and what detail could be more important Attract and engage customers on have not been prepared for annual than the comfort and quality of the air social media? Market to the right planning? If this has happened to for occupants? This session is designed audience using the right message? you at least once, then you are not to give a deep dive into how modulation In this course, we will review digital doing your company justice. The most technologies, ranging from multiple marketing strategies to help drive successful businesses invest time to fixed capacity compressors to variable your business. You will also learn best prepare and create an annual budget speed scrolls, can help you achieve practices to attract and communicate as well as ongoing reviews of it. In your customers’ objectives of creating with Generation Y. order to tackle this annual task, you the perfect commercial atmosphere, need a clear plan of action on how to while also boosting efficiency and prepare for the meeting. In this class, reducing operating costs. Take this you will learn how to use effective opportunity to expand your knowledge planning techniques which include a with the experts from Emerson Climate new tool designed to help centralize Technologies and discuss the benefits tools and tasks. of capacity modulation technologies.

Effective Hiring Energy Lessons from Your Peers Fridge is Empty, Time to Hunt GM  P GM  P PSR How effective is your recruiting Let’s face it, with Linc Service’s PSRs spend the majority of their process? Re-evaluating your hiring comprehensive scope of work, it can time working on their current practices will help you take steps to be challenging proving the efficacy of customer base to drive their sales improve your recruiting strategies our approach versus low initial priced and achieve their sales plans. A and help you hire the best-in-class competitors. This session, led by your hidden opportunity is waiting to be employees. This course will take you peers, will explore the "ins and outs" uncovered to take you to the next through the Linc Service recruiting of integrating energy measurement level of success. This course will process, which is designed to help into our Linc Service sales model. challenge you to up your game and minimize the risk of making a bad Case studies will be shared to significantly increase your sales. hiring decision. We will also introduce illustrate the impact of energy Learn how "hunting" can bring you how to stay organized by utilizing a savings and waste measurement amazing new opportunities and talent management system when a on both PM and Retrofit sales. surpass sales goals you have never position becomes available within Presenters will highlight some of the achieved before. your organization. key strategic decisions and hurdles that need to be addressed prior to implementing this type of program.

8 COURSE DESCRIPTIONS | LINC SERVICE

Good Diagnostics Improve Business Hidden Gems Increase Sales with Autani Controls DSP  SS  ST AS MSR  PSR  SM Contractors are discovering that The term "hidden gem" is an idiom For years, building automation good diagnostics are reducing costs and is defined as something that is systems were manufactured and sold and improving customer satisfaction. extremely outstanding. A hidden gem as overpriced, highly proprietary and Learn new tools and methods to gain is often relatively unknown by most of overly complicated packages. Autani control over your service diagnostics the population. Fortunately, we have Energy Management has turned this processes and to work more several outstanding processes, tools, business model on its head by giving efficiently. Faster decision making and quick tips to share to transform “control” BACK to the customer, with better data and reporting is now our hidden gems to your well-known making it easy to sell, easy to install, very affordable and within reach. treasures. and easy to operate. During this course we will review case studies where customers have recognized increased comfort, lower energy bills and an aggressive ROI.

Leading During a Time of Change Leading Your Team to Quality Sales Leveraging the Cost of Inaction AM  AS  DSP GM  P  SM PSR "It's not so much that we're afraid of With more decision makers and Internet access to information and change, or so in love with the old ways, role diversity involved in the buying financial scrutiny within businesses but it's the place in between that we process, it shouldn’t be a surprise has developed strategic and educated fear...it's like being between trapezes. that the increased complexity is buyers in our maintenance base. In It's Linus when his blanket is in the leading to buyer dysfunction in the this class, learn how to consult your dryer. There's nothing to hold on to." form of longer sales cycles, stalled buyer in making the best financial - Marilyn Ferguson deals, and buyers that are willing to and technical decisions for his/ settle for a lesser/status quo solution her organization. We will focus Organizations, departments and instead of the “right” solution. What’s on understanding the financial people go through many types of equally surprising is that our sales justification behind projects and changes, whether it's a change in leaders often don’t know how to review best-in-class ways to present leadership, a change in process or a help coach our teams to deal with and discuss the project with your change in the software that they have these challenges. In this two-part client. been using for 10+ years. This class session, learn how to help your teams will review best practices in being use the latest information in sales a positive influencer during a time leadership/coaching to propel them of change. Change is hard...hard at ahead of the competition and close the beginning, messy in the middle, more high quality sales. and rewarding at the end. Be the one to lead your company through the hard, beyond the messy and to the gratifying result!

9 COURSE DESCRIPTIONS | LINC SERVICE

Manage Up and Across the Mastering Difficult Conversations Mining for Retrofit Opportunities Enterprise AM PSR GM  P  SM In this course, we will discover the Art How often do we walk by Managing and selling ourselves of Mastering Difficult Conversations. opportunities to proactively replace across our companies is an essential As a manager, it is inevitable that and/or upgrade systems within skill for all professionals at all levels. you will need to have a difficult our service base? Using a new set The session will cover the skills of conversation at some point, whether of automated energy calculators how successful professionals manage it is with a manager, a peer or a direct created by BuildingAdvice we will the conversation and communications report. This 90-minute session will explore the process of proactively up and across an enterprise for a not only share tips and techniques targeting retrofit opportunities successful outcome for all parties for preparing and approaching these in the base. Jim Crowder, CEO involved. conversations, but will allow time to of BuildingAdvice, will guide an practice these conversations using interactive session that exposes scenarios that are encountered in Project Sales Representatives to your business. This class will address methods that automate savings conversations that managers calculations, financial analysis, and often need to have, but may try to proposal generation. Prerequisite put off, such as personal or work work will be included as an option to habits, perceived opportunities for enhance the experience. advancement and dismissal from the workplace.

MSR – PSR Relationship Cohesion MSR Speed Networking Networking to Drive Revenue MSR  PSR  SM MSR MSR  PSR In this session, uncover the amazing MSR Speed Networking is very We all network every day! Is your opportunities that can be found when similar to speed dating. During this networking paying off for you? Are the MSR - PSR sales relationship is course, a selection of top sales you collecting business cards or taken to the next level. This course performers will be seated to provide making meaningful connections? will demonstrate how to build a the remaining MSRs in the class a Networking is an essential activity partnership that can help sales chance to move through the room for all business professionals and the reps increase their core business to meet with each top performer modern day consulting professional throughout the year by successfully for a short, designated amount of is no exception. There is a vast working together. time. When the bell rings, it is time difference between networking to move to the next top performer. and networking in a way that builds This session will provide networking consensus and support for you and opportunities, as well as allow your initiatives. Sales Culture Expert, participants a chance to gain personal Todd Cohen, will show you how to insight on best practices, tips and correctly build business to drive tricks of the trade. revenue and profits!

10 COURSE DESCRIPTIONS | LINC SERVICE

On the Road with ValueBuilder™ Performing Over Plan Platinum Award Panel AM  AS  DSP  SS  SVM MSR  SM GM  MSR  P  PSR  SM Want to be on the road with Every sales person has a sales plan Consistency is key. In this session, you ValueBuilder but don’t know which and each strives to reach that plan will hear from the most consistent way to go? Follow our directions each quarter. Hitting your sales goals sales leaders. Ask the current Linc in this two-part session! This and "Performing Over Plan" is the Service Platinum Award Winners ride is taking us past all the hot most worry-free way of living the questions and learn from the best! spots, mobile, integration and sales life. This course will show you The focus of this session will be on what to expect with implementing how to break down your yearly sales the winners’ sales success and their ValueBuilder. You will go from plan and take the pressure out of remarkable consistency in making LincLASER to ValueBuilder in no achieving your goals quarter after their sales plan 4+ consecutive years. time! quarter, in addition to bringing you a successful consistency that will help you meet and exceed your sales goals, year in and year out.

PPE – Purchasing, Preventing Compressor Failure Reports: Which Should Tie Out? Care and Usage ST AS PM/PS  SS  ST  SVM Air conditioning system technology It takes the average man about 5 Do you and your teams know the who, has evolved to take advantage of minutes to tie a tie. Tying your reports what, when, where, why, and how of new compressor technologies and is a lengthier process. In this two- PPE? How much are you spending on environmentally-friendly refrigerants. part course, attendees will learn PPE each year? Are you aware of the This seminar will provide you with which reports should tie back to each national pricing programs ABM has the knowledge you need to be other, and will be able to apply this available for PPE? Learn all of the proficient – and successful – with this knowledge in class while participating above during this course! advanced technology. Proper service in various activities. Attendees will techniques and failure avoidance leave the course with skills they can practices are presented clearly and apply to their company’s reports once with valuable insights into how to returning to the office. apply them efficiently in the real- world service environment.

11 COURSE DESCRIPTIONS | LINC SERVICE

Selling a C2 Using System Analysis Spend Plan Process from Stop Overcomplicating Diamond PriceBuilder™ MSR MSR AM  AS  DSP Most sales reps approach selling Most sales reps believe that earning a C2 maintenance contract by Although many of us are planning the Diamond Award is too difficult bringing the prospect a proposal and for the systems of tomorrow, we to achieve. They see the sales agreement to review and hopefully need to understand how to use criteria as too daunting to be able to sign. Unfortunately, that method does the applications of today. Two surpass, thus killing their chances of nothing more than commoditize the of our applications of today are making that goal before they ever sale and provides very little chance PriceBuilder, which was introduced get started. This session will help to for success. Using System Analysis in the past year, and LincLASER. In change your mindset about achieving 2 to drive the benefit of your service this class, we will give an overview of the Diamond Award. Prepare yourself offering will significantly increase PriceBuilder and define the process for the obtainable road to winning the your close ratio, differentiate that should be followed during a new Diamond Award. yourself, and make your sale about maintenance sale. benefit and not price.

Sustaining Momentum to Drive Technology Roadmap The New EM Platform – Sales SharePoint 2013 GM  P MSR  PSR AM  AS  DSP During this course, you will discover Getting and keeping your momentum enhancements in existing technology The revamped Enterprise up is a key ingredient in closing more and the roadmap for new technology Management (EM) platform is sales! In this interactive and engaging in the areas of sales, operations here, and it's built using the latest presentation, each participant will and accounting. The session will Microsoft productivity solution: learn the six behavioral factors feature PriceBuilder™, ValueBuilder™, SharePoint 2013. This class that have a dramatic impact on our Salesforce.com and Project Mobility. will feature an overview of the ability to maintain sales and personal components of the new EM module momentum. Knowing these behaviors and functionality available. Attendees and how to manage them is a key should have a good understanding of ingredient in how we approach each what this new platform will mean to and every customer and colleague. them.

The Perfect Target List The Project was Sold…Now What? Train the Trainer for Safety MSR PM/PS  SS  ST  SVM DSP  PM/PS  SS  ST  SVM Are you selling to anyone or the Getting a new project off the ground Are you an effective trainer? Teaching RIGHT people? Great sales and can be an overwhelming experience. any subject is a challenge, so this successful business is dependent In this session, we will take a project course is designed to assist you upon many factors; however, it begins through the entire execution in building your presentation and with a solid target list of the right process. Starting with the operations teaching skills. An effective trainer clients for you and your business. In review, we will highlight all major keeps the students’ attention by this session each participant will learn project milestones through project keeping them involved, keeping them the basics of creating the perfect completion. Utilizing the Linc Service interested and passing on information target list that will lead to more sales tools along the way, we will be able to in a manner that engages each person and profits! maximize gross profit and maintain on a different level. Are you doing this the highest level of customer now? satisfaction.

12 COURSE DESCRIPTIONS | LINC SERVICE

Understanding BES Utilizing CARE to Build a Backlog ValueBuilder Hosting Solutions GM  P  PM/PS PSR  SM AM  AS The Bundled Energy Solutions' team The CARE Value Add report is an “To be or not to be…” is a quote made has experienced another year of utter gold mine of opportunity for you famous by William Shakespeare. substantial growth in project sales, to increase your sales and create a If he were alive today and writing maintenance “pull-through”, and BES significant backlog for the next 6 – 18 a book for businesses, that quote Connect success. We will discuss the months. In this course, you will learn could easily be ”To host or not host”. market trends driving client needs how to use this fantastic tool and help Let’s face it, with the release of for this offering, how to dissect the your customers properly prepare ValueBuilder, many business owners legislation in your state as a means to for their upcoming planned year. The and managers alike are asking drive opportunities, how to conduct CARE Value Add report will help you themselves that question. We will a concept call, and how to begin the assist them in creating an accurate explore the options available to you, BES Connect process in your location. budget while helping them avoid and help you understand the features The detailed discussion during this unplanned and unexpected expenses and benefits for each option that course will create excitement around the following year. includes the financial investment. achieving above market margins while Instead of leaving you to ponder, this selling into new vertical markets that class is designed to answer. proved to be challenging sales in the past.

Why Clients Will Happily Pay More You are the Front Line DSP  PM/PS  PSR  SS  ST  SVM DSP  ST Sales Culture Expert, Todd Cohen, Do you ever wonder what impact hosts this workshop on how to you make on your organization? As skillfully and correctly guide your technicians, you are in front of the clients to make necessary repairs/ customer 90% or more of the time, replacements. Todd will help remove so it is important that you know your the fear of asking the client to spend role in keeping happy and satisfied the required capital to make these customers. The long-term effect is repairs utilizing a great experience growth for you and your organization. he had with a local technician who skillfully and correctly guided him from spending $89 for a PM check to over $1,600 for a major repair.

13 COURSE DESCRIPTIONS | TEGG SERVICE

DES DES Sales Representative P/GM Principal/General Manager OPS Electrician MSR Maintenance Sales Representative OC Operations Coordinator

Agreement Renewal Process Building Your Virtual Sales Team Cable Testing OC P/GM DES  MSR How are agreements renewed, how The virtual sales team is a key Dave Gibson with Intellirent will are agreements modified? We will component of building a sales culture. present this two-part workshop review the new, efficient agreement This course will guide participants to provide an overview of cable renewal process and discuss the through the process of understanding testing and the opportunity this de- preparation of the site visit after the and creating their own virtual sales energized service brings for TEGG renewal. team. You will learn why and when sales representatives. Participants to turn to colleagues and your will discuss the value of cable testing community to be advocates for you, to the TEGG customer, the testing your company and all sales activity. tools and operational steps taken The three stages of the virtual by the technician in conducting the sales team will be introduced, and service, and the potential impact to participants will be able to use this the power system if cable testing knowledge for immediate leverage. is not performed properly. The primary objective of this workshop is to provide a better understanding Case of the Mondays DEFUSE! Calming an of cable testing, the technologies Angry Customer involved in performing cable testing, OC and how this service can help drive OC When you hear the alarm sound on additional sales. Cable fault location Monday morning, do you cringe? This session will introduce you to will also be discussed. Do you have nightmares about how DEFUSE® - a technique for calming stressful your Monday is going to be? an angry or irrational customer. No need to fear, we are here to help. Attendees will learn two techniques In this course you will learn how to for “defusing” the difficult customer. manage your time between weekly Participants will leave with the workflow, daily tasks, and unexpected ability to soothe an irate customer occurrences. We will teach you how in 90 seconds or less! This session to prioritize and keep your cool. After is presented by Sigma Performance taking this class you will begin to love Solutions. Mondays!

14 COURSE DESCRIPTIONS | TEGG SERVICE

DLRO Bond Testing & Empowering Employees Enterprise Management: DTR TTR Testing for Safety What & Why OPS P/GM OC Join us for this one-day (six-part) Learn how to book and execute an Enterprise Management (EM) offers seminar designed for field engineers, NFPA 70E Training Seminar in your productivity and collaboration tools technicians, utility engineers, market with Empower Training to help improve business efficiencies. supervisors and electricians who Services™! We will discuss how This session will detail EM tools have an interest or a need for revenue can be generated from and give examples of how they testing and certifying switchgear, organizing a training seminar, as well can be used. Attendees will have a transformers, winding resistance, as the key elements to ensure the good understanding of how EM can ratio testing starters and other success of a seminar. Success stories improve their productivity. electrical apparatus as it applies from your peers will be shared and when electrical contact is critical and we will select future dates to hold bonds, contacts, and other related seminars, so be sure to bring your problems may exist. Key topics will calendar! include a description of Micro Ohm Meters (DLRO's) and where they are used; why contact resistance is so important in switchgear as well as in other applications; a description of DTR (TTR); causes of winding failure; CT's and PT's; and an explanation of a quick tester and how it is used. This course will be presented by George Vlachos of AEMC Instruments.

Flying Past the Competition Insulation Resistance Testing Manage Up and Across OC OPS the Enterprise Does your team have what it takes Calling all field engineers, technicians, P/GM to be crowned the best Operations supervisors and electricians who Managing and selling ourselves Coordinators in the TEGG network? need or have an interest in insulation across our companies is an essential Well step up to the plate! Your team resistance testing on motors, cables skill for all professionals at all levels. will be challenged both mentally and transformers. During this one- This session will cover the skills of and physically. To prepare, we day seminar (six-part course), we how successful professionals manage recommend you brush up on your job will discuss key topics that include the conversation and communications discipline skills before this course motor theory, spot testing, timed up and across an enterprise for a and pay attention during your other tests, polarization index, dielectric successful outcome for all parties Continuing Education sessions. Bring discharge testing and temperature involved. your game face and let’s see what you correction of test results. This course got! will be presented by George Vlachos of AEMC Instruments.

15 COURSE DESCRIPTIONS | TEGG SERVICE

Navigating TEGG’s Virtual Networking to Drive Revenue Peer Panel Forum Community DES  MSR P/GM OC We all network every day! Is your Join us for an interactive, open TEGGNet is an online resource networking paying off for you? Are forum Q&A session with some of the exclusively for TEGG contractors you collecting business cards or most successful TEGG Principals containing valuable information making meaningful connections? and General Managers. Attendees that includes educational offerings Networking is an essential activity will have the opportunity to ask through TEGG University, sales and for all business professionals and the questions, discover best practices, marketing materials, COMs, TEGG modern day consulting professional and seek advice from the expert peer Forms and more. This course will is no exception. There is a vast panel during this two-part session. feature an overview of TEGGNet and difference between networking also explain important user access and networking in a way that builds policies and requirements. consensus and support for you and your initiatives. Sales Culture Expert, Todd Cohen, will show you how to correctly build business to drive revenue and profits!

Profiles of Success Sales to Operations Flow Selling TEGG in the Healthcare Market DES  MSR OC DES  MSR During this two-part interactive Good communication is crucial to our workshop, we will feature a case business to meet gross profit margins Join us to discuss successful study review of successful TEGG on jobs, but most importantly, to strategies for increasing sales sales. Sales representatives will better serve our customers. In this within the healthcare marketplace. analyze difficult-to-close agreements session we will look at the sales to In particular, participants will and hear how the sales representative operations flow and what crucial review the highlights of the NFPA successfully navigated the sales steps occur to not only make sure our 99 as it relates to electrical safety process. Participants will leave this agreements are booked and planned and maintenance in healthcare course with the knowledge to drive correctly, but also to make sure that facilities. By better understanding additional revenue by developing we are giving our customer what the healthcare facilities code, more effective ways to handle is expected from a TEGG Service sales representatives can seize the difficult sales scenarios. Contractor. opportunity to communicate the value of TEGG Service to healthcare facility managers, and drive additional sales in this market as a result.

16 COURSE DESCRIPTIONS | TEGG SERVICE

Social Media for Sales Reps Strategies for Common Challenges Sustaining Momentum to Drive Sales DES  MSR P/GM DES  MSR Today’s forward-thinking sales reps Share your management challenges are breaking down all of the old in this interactive three-part Getting and keeping your momentum barriers in sales and communications workshop! Participants will be split up is a key ingredient in closing more and utilizing the power of social into breakout groups to discuss the sales! In this interactive and engaging media. In this course, we will review various management challenges, presentation, each participant will best practices for utilizing the exchange ideas and strategies to learn the six behavioral factors internet and social media to help overcome the challenge, and work that have a dramatic impact on our boost your company recognition, collaboratively to develop an action ability to maintain sales and personal position yourself as an expert in your plan. Each group will be asked to momentum. Knowing these behaviors market, and fill your sales pipeline. present their solution. A wide range and how to manage them is a key of scenarios such as managing your ingredient in how we approach each sales team for optimum results, and every customer and colleague. increasing client renewals, improving gross profit performance, and best hiring practices will be discussed. This is the perfect opportunity for you to collaborate with others in the network to develop strategies to deal with common challenges!

Taking CARE of Your Customers Weekly Profit Margin Audit Why Clients Will Happily Pay More OC DES  MSR  P/GM OC Generating recurring revenue Learn how to identify the factors Sales Culture Expert, Todd Cohen, each year from our maintenance in the TEGG sales and operational hosts this workshop on how to agreements is the overall goal for our processes that can negatively affect skillfully and correctly guide your TEGG Service business. Do you know profit margins during this two-part clients to make necessary repairs/ what can help increase your recurring workshop. Participants will discuss replacements. Todd will help remove revenue each year? During this how to develop a weekly review of the fear of asking the client to spend session attendees will learn about the completed TEGG agreements to the required capital to make these entire CARE process and how you can analyze how these factors impacted repairs utilizing a great experience implement this program to give your the profit margin in the booked he had with a local technician who customers the best service possible. agreements, and will develop skillfully and correctly guided him strategies they can use in their next from spending $89 for a PM check to weekly meeting. over $1,600 for a major repair.

You are the Front Line OC Do you ever wonder what impact you make on your organization? You are in front of the customer 90% or more of the time, so it is important that you know your role in keeping happy and satisfied customers. The long-term effect is growth for you and your organization.

17 ATTENDEE LIST | BY JOB CATEGORY

ABM ELECTRICAL & LIGHTING SOLUTIONS (21) ABM ELECTRICAL POWER SOLUTIONS (34)

David Calvo Irvine CA Matthew Angelo Cranberry Township PA ABM Electrical & Lighting Solutions ABM Electrical Power Solutions Anastacio Cero Pleasanton CA Carlene Asafo-Agyei Baltimore MD ABM Electrical & Lighting Solutions ABM Electrical Power Solutions Mark Fisher Pleasanton CA Antonio Baratta Chesapeake VA ABM Electrical & Lighting Solutions ABM Electrical Power Solutions Martin Hamilton Irvine CA Michael Bivens Ontario CA ABM Electrical & Lighting Solutions ABM Electrical Power Services Angelica Hernandez Irvine CA Jason Black Phoenix AZ ABM Electrical & Lighting Solutions ABM Electrical Power Solutions Kevin Hunt Carlsbad CA Michael Brady Pleasanton CA ABM Electrical & Lighting Solutions ABM Electrical Power Services Russell Jones Pleasanton CA Adrianne Brown Raleigh NC ABM Electrical & Lighting Solutions ABM Electrical Power Solutions Ian McClement Irvine CA Doug Bukowski Phoenix AZ ABM Electrical & Lighting Solutions ABM Electrical Power Solutions Catherine Munoz Irvine CA Frank Ceci Lanham MD ABM Electrical & Lighting Solutions ABM Electrical Power Solutions Joe Murnin Pleasanton CA Ronald Cooper Baltimore MD ABM Electrical & Lighting Solutions ABM Electrical Power Solutions Ryan O'Hara Irvine CA Clint Dart San Diego CA ABM Electrical & Lighting Solutions ABM Electrical Power Services Andre Perez Carlsbad CA Jarrod Dimock San Diego CA ABM Electrical & Lighting Solutions ABM Electrical Power Services Nicol Reeves Las Vegas NV Kent Ellis Irvine CA ABM Electrical & Lighting Solutions ABM Electrical Power Solutions Pollyanna Rondeau Irvine CA Luke Farkas Raleigh NC ABM Electrical & Lighting Solutions ABM Electrical Power Solutions Joanne Santhoff Irvine CA Ernest Goins Charlotte NC ABM Electrical & Lighting Solutions ABM Electrical Power Solutions Ralph Sica New York NY Bill Hartman Baltimore MD ABM Electrical & Lighting Services ABM Electrical Power Solutions Rob Stanton Pleasanton CA Jason Hensley Lanham MD ABM Electrical & Lighting Solutions ABM Electrical Power Solutions Scott Tapia Irvine CA Thomas Jubb Baltimore MD ABM Electrical & Lighting Solutions ABM Electrical Power Solutions Thomas Wray Irvine CA Stuart Lail Charlotte NC ABM Electrical & Lighting Solutions ABM Electrical Power Solutions Steven Wright Irvine CA Bryan Lance Lanham MD ABM Electrical & Lighting Solutions ABM Electrical Power Solutions Joseph Zentgraf Irvine CA Antoinette Manuel de Condinguy ABM Electrical & Lighting Solutions Irvine CA ABM Electrical Power Services John Marvulli Pleasanton CA ABM Power West Norcal William McKenzie Ontario Ca ABM Electrical Power Services Richard Paese Cranberry Township PA ABM Electrical Power Solutions

18 ATTENDEE LIST | BY JOB CATEGORY

ABM ELECTRICAL POWER SOLUTIONS (CONTINUED) Ryan Burr Atlanta GA ABM Corporate Robert Parton Raleigh NC Jing Chen Atlanta GA ABM Electrical Power Solutions ABM Franchising Group Cheryl Pinello Cranberry Township PA Natalie Chury Pittsburgh PA ABM Electrical Power Solutions ABM Franchising Group Wade Rathbun Ontario California Jenn Cimarolli Pittsburgh PA ABM Electrical Power Solutions ABM Franchising Group Brian Smith Denver Colorado Steven Colaianni Pittsburgh PA ABM Electrical Power Solutions ABM Franchising Group Christopher Smith Cranberry Township PA Coley Daigler Chicago IL ABM Electrical Power Solutions ABM Corp Procurement Dale Sparks Ontario CA Kelli Daley Pittsburgh PA ABM Electrical Power Services ABM Franchising Group Wayne Thorniley Cranberry Township PA Kecia Davison Irvine CA ABM Electrical Power Solutions ABM Corporate Ebong Uko Ontario CA Joseph DeMonte Pittsburgh PA ABM Electrical Power Services ABM Franchising Group Terrence Waak Lanham MD Daniel Dowell Raleigh NC ABM Electrical Power Solutions ABM Building & Energy Solutions Van Wilkins Irvine CA Heather Dunphy Atlanta GA ABM Electrical Power Solutions ABM Franchising Group Todd Fischer Pittsburgh PA ABM EMPLOYEE (80) ABM Franchising Group Mike Flores Pittsburgh PA Sofanor Alarcon Pittsburgh PA ABM Franchising Group ABM Franchising Group Bill Flynn Atlanta GA Jennifer Atkins Irvine CA ABM Franchising Group ABM Building & Energy Solutions Nathaniel Fresch Pittsburgh PA Jackie Backus Pittsburgh PA ABM Franchising Group ABM Building & Energy Solutions Cameron Funk Irvine CA Melissa Baronie Pittsburgh PA ABM Facility Services ABM Building & Energy Solutions Scott Giacobbe Atlanta GA Katia Barsse-Blom Pittsburgh PA ABM Building & Energy Solutions ABM Franchising Group Bill Giaimo Pittsburgh PA Amit Batra Alpharetta GA ABM Franchising Group ABM Building Solutions Joseph Gierlach Pittsburgh PA Rob Belvo Atlanta GA ABM Franchising Group ABM Building & Energy Solutions Rick Goetz Atlanta GA John Bierer Sacramento CA ABM Franchising Group ABM Onsite Services Todd Greenlee Pittsburgh PA Thomas Bowen Irvine CA ABM Franchising Group ABM Building & Energy Solutions Justin Halstead Dayton OH Kevin Brown Atlanta GA ABM Building & Energy Solutions ABM Building & Energy Solutions Elizabeth Heisel Pittsburgh PA Jeffrey Buennemeyer Pittsburgh PA ABM Franchising Group ABM Franchising Group Todd Hill Pittsburgh PA Andrew Bukaty Buffalo NY ABM Franchising Group ABM Building Solutions Jason Huber Pittsburgh PA Kevin Burke Pittsburgh PA ABM Franchising Group ABM Franchising Group

19 ATTENDEE LIST | BY JOB CATEGORY

ABM EMPLOYEE (CONTINUED) Kelly Pnacek Ann Arbor MI ABM Building & Energy Solutions Steve Jesi Pittsburgh PA Mike Roppolo Irvine CA ABM Franchising Group ABM Corporate Jessica Jones Atlanta GA Jennifer Rosa Atlanta GA ABM Corporate ABM Franchising Group Bert Kendall Pittsburgh PA David Santillo Pittsburgh PA ABM Franchising Group ABM Franchising Group Martin Keyser Pittsburgh PA Melissa Santillo Pittsburgh PA ABM Franchising Group ABM Franchising Group Robert Kirkpatrick Ashburn VA Joseph Scassera Pittsburgh PA ABM Corporate ABM Franchising Group Brett Knox Irvine CA Kevin P Schaeffner St. Louis MO ABM Corporate ABM Building & Energy Solutions Frank Koszak Pittsburgh PA Monica Scott Baltimore MD ABM Franchising Group ABM Building Services Kevin Kovak Pittsburgh PA Loren Smith Atlanta GA ABM Building & Energy Solutions ABM Franchising Group William Krol Pittsburgh PA Peter Smith Pittsburgh PA ABM Franchising Group ABM Franchising Group Eric Kuns Columbus OH Greg Sowder Atlanta GA ABM Onsite Services ABM Building & Energy Solutions Frederick Lorensen Pittsburgh PA Rebecca Summer Atlanta GA ABM Franchising Group ABM Building & Energy Solutions Carlos Lozano Pittsburgh PA Bob Swanger St. Paul MN ABM Franchising Group ABM Corporate Christina Maner Atlanta GA Tod Truettner Atlanta GA ABM Franchising Group ABM Franchising Group Nicole Martin Pittsburgh PA Brian Walker Alpharetta GA ABM Building & Energy Solutions ABM Building Solutions William Maurer Troy MI Jim Wharton Atlanta GA ABM Building Solutions ABM Franchising Group Matthew Maximovich Pittsburgh PA Aesha Williams Atlanta GA ABM Franchising Group ABM Building & Energy Solutions Peggy McCusker Pittsburgh PA Rick Yelley Pittsburgh PA ABM Franchising Group ABM Franchising Group Kristy Miller Atlanta GA ABM Franchising Group Brian Myers Pittsburgh PA ABM Franchising Group Mark Newsome Atlanta GA ABM Building & Energy Solutions Adam Patrick Pittsburgh PA ABM Franchising Group Tom Patten Pittsburgh PA ABM Franchising Group Tara Pavan Pittsburgh PA ABM Franchising Group Bruce Phibbs Canonsburg PA ABM Building & Energy Solutions

20 ATTENDEE LIST | BY JOB CATEGORY

ACCOUNTING MANAGER (46) Lisa Kroo Portland OR Temp-Control Mechanical Service Corp. Keith Aulby Columbus OH Neena Lane Austin TX ABM Building Solutions ABM Building Services Katina Bailey Las Vegas NV Melinda Lee Portland OR ABM Building Services Temp-Control Mechanical Service Corp. Kari Caldwell Lubbock TX Carol Litmer Dayton OH Anthony Mechanical Services, Inc. ABM Building Solutions Hellen Capelli Ontario CA Jeremy Mayer Alpharetta GA Airite Heating & Air Conditioning, Inc. ABM Building Solutions Deborah Carter Sanford FL Thomas McCauley Des Moines IA ABM Building Services Stroh Corporation Silvia Castro El Paso TX Perla Mena Cd. Juarez Mexico PC Automated Controls, Inc. Flutec, Inc. Paul Clark Harlingen TX Jeff Moe Columbia MO Central Air & Heating Service, Inc. QuesTec Mechanical Ann Cruit Birmingham AL Rusty Mollencop Baltimore MD Vulcan Heating & Air Conditioning Service, Inc. ABM Building Services Bob Ehli Bismarck ND Debra Morgan Alexandria VA H. A. Thompson & Sons, Inc. ABM Building Services Susie England Alpharetta GA Leslie Musselwhite Edmonton AB ABM Building Solutions Nordic Mechanical Services, Ltd. Dawn Estes Fenton MO Linda O'Day Binghamton NY Doll Services & Engineering, Inc. Air Temp Heating & Air Conditioning, Inc. Donna Frachiseur Houston TX Jason Parfitt Baltimore MD ABM Building Services ABM Building Services Jody Francis Amarillo TX Tommie Robin Baton Rouge LA Quality Mechanical Star Service, Inc. of Baton Rouge Linda Gratton Calgary AB Mary Roesinger Baltimore MD Trotter & Morton acilityF Services, Inc. ABM Building Services LuAnn Guzzetti New Brighton PA Steven Scribner Olean NY Reno Bros., Inc. Mazza Mechanical Services Marjorie Harrington Woburn MA Ericka Short Richmond VA ABM Building Solutions ABM Building Services Theresa Hiland Cedar Rapids IA Marilyn Smucker Troy MI Modern Piping, Inc. ABM Building Solutions Ashley Hoffman Grand Rapids MI Jerod Steigenberger Kaukauna WI Quality Air Heating & Cooling Company, Inc. Bassett Mechanical Andrea Hughes George Town Grand Cayman Dawn Thornburg Phoenix AZ OTISAIR ABM Building Services Dennis Iannitti Batavia OH Karis Williams Northwood OH Bachman’s, Inc. Campbell, Inc. Harvey Katzen San Diego CA Adam Young Regina SK ABM Building Services Welldone Mechanical Services, Inc. Julie Kinsella West Columbia SC Total Comfort Solutions Charlotte Klein Regina SK Welldone Mechanical Services, Inc. Diana Kreider Raleigh NC ABM Building Services

21 ATTENDEE LIST | BY JOB CATEGORY

ACCOUNTING SPECIALIST (18) Todd Kwapich Sylvania OH Turner Electrical Services, L.L.C. Kendal Aresenault Calgary AB Justin Mercer Snellville GA Trotter & Morton acilityF Services, Inc. Craft Electric, Inc. Adrienne Bermudez Harlingen TX Carson Mordecai Tucson AZ Central Air & Heating Service, Inc. Sabino Electric, Inc. Stevie Chao Portland OR Brian Moss Louisville KY Temp-Control Mechanical Service Corp. Comstock Brothers Electric Co., LLC Lorie Findlay Edmonton AB Alexander Ochs Lexington KY Nordic Mechanical Services, Ltd. Henderson Services, LLC Timothy Friedmann Fenton MO Keith Pastuszynski Lancaster NY Doll Services & Engineering, Inc. O’Connell Electric Co. Laura Griffin Edmonton AB Samuel Pietroforte Weymouth MA Nordic Mechanical Services, Ltd. Edward G. Sawyer Co., Inc. Danielle Hauck Fargo ND Kevin Roland Buffalo NY H. A. Thompson & Sons, Inc. Ferguson Electric Service Co., Inc. Candice Howard Troy MI Dan Schultz Buffalo NY ABM Building Solutions Ferguson Electric Service Co., Inc. Tomara Lawson Alpharetta GA Roman South Snellville GA ABM Building Solutions Craft Electric, Inc. Carol O'Connor Anchorage AK Vegard Lorenz Tandberg Superior Group, Inc. (The) Drammen Buskerud Tryna Rubinoff Tampa FL Ingenior Ivar Pettersen AS ABM Building Services Matthew York Westfield MA Sharon Sommer St Joseph MI Elm Electrical, Inc. City Plumbing & Heating Company Carolyn Swinhart Twinsburg OH DISPATCHER (19) Enterprise Corp. (The) Paula Thomas West Columbia SC Victor Baumrind Charleston SC Total Comfort Solutions Total Comfort Solutions Tiffany Villegas Lubbock TX Lisa Bick Northwood OH Anthony Mechanical Services, Inc. Campbell, Inc. Erica Welch Triadelphia WV Katie Clouse Northwood OH H. E. Neumann Company - Wheeling Campbell, Inc. Bryann Wells San Antonio TX Pamela Day Auburn ME Trotter & Morton, Ltd. Thayer Corporation Deborah Zen Edmonton AB Shannon Edwards Nashville TN Nordic Mechanical Services, Ltd. Mechanical Resource Group, LLC Stephanie Fera Burnaby BC DES SALES REP (17) Trotter & Morton acilityF Services, Inc. Jennifer Greenly New Brighton PA Michael Bergman Everett WA Reno Bros., Inc. Seahurst Electric, Inc. Teresa Jervis Charlotte NC Jeff Gay Greenville NC ABM Building Services Pitt Electric ORI, LLC Lori Johnson Troy MI Kevin Hare Morrilton AR ABM Building Solutions Koontz Electric Company, Inc. Dianna Mollohan Morgantown WV Braden Hartford Victor NY H. E. Neumann Company - Morgantown O’Connell Electric Co. Kelly Riskey-Kiehl Portland OR Mike House Fenton MO Temp-Control Mechanical Service Corp. Aschinger Electric Company

22 ATTENDEE LIST | BY JOB CATEGORY

DISPATCHER (CONTINUED) Tallinn Hartley Greenville NC Pitt Electric ORI, LLC Nora Sharpe West Columbia SC Mike Hoggard Greenville NC Total Comfort Solutions Pitt Electric ORI, LLC Debbie Sims Troy MI Eric Jensen Fenton MO ABM Building Solutions Aschinger Electric Company Chaustin Taylor Olean NY Lewis Lamar Olive Branch MS Mazza Mechanical Services Advance Electric Company, Inc. Anne-Marie Vigneux Calgary AB Joseph Lavey Manassas VA Trotter & Morton acilityF Services, Inc. Benfield Electric Co. of Virginia, Inc. Christy Watson Alpharetta GA Kevin Layton Fenton MO ABM Building Solutions Aschinger Electric Company Sarah White Columbia MO Scott McDonnell Atlanta GA QuesTec Mechanical Mayberry Electric, Inc. Venessa Whitemarsh Lacey WA Kevin Ouellette Louisville KY Temp-Control Mechanical Service Corp. Comstock Brothers Electric Co., LLC Susan Woods Birmingham AL Bryan Quidetto Latrobe PA Vulcan Heating & Air Conditioning Service, Inc. Schultheis Electric Colin Reid Pelham NY ELECTRICIAN (33) Lippolis Electric, Inc. Jason Sachs Victor NY Chad Anderson Victor NY O’Connell Electric Co. O’Connell Electric Co. Joshua Sapp Lexington KY Chris Anderson Louisville KY Henderson Services, LLC Comstock Brothers Electric Co., LLC Chad Smith Anchorage AK Sal Balbi Victor NY NPC Energy Services, LLC O’Connell Electric Co. Jeramy Stephens Ft. Worth TX Kenny Bitting Dillsburg PA Humphrey & Assoc. Inc. Orbit Technologies, Inc. John Stuart III Anchorage AK Chris Bohn Montgomery AL NPC Energy Services, LLC Crosby Electric Company, Inc. Andrew Thompson Tucson AZ Michael Bowlin Lexington KY Sabino Electric, Inc. Henderson Services, LLC Craig Thompson Tucson AZ James Brewer Ft. Worth TX Sabino Electric, Inc. Humphrey & Assoc. Inc. Jamal Wright Charleston SC Colby Carlock Montgomery AL Transworld, Inc. Crosby Electric Company, Inc. Kent Carson Charleston SC Transworld, Inc. Charles Dawkins Olive Branch MS Advance Electric Company, Inc. Ernest Dozier Lexington KY Henderson Services, LLC Todd Durantini Victor NY O’Connell Electric Co. Rich Franco Victor NY O’Connell Electric Co. Phillip Giles Raleigh NC Watson Electrical Construction Company Jeff Harter Victor NY O’Connell Electric Co.

23 ATTENDEE LIST | BY JOB CATEGORY

GENERAL MANAGER - LINC SERVICE (72) Dan Klein Tampa FL ABM Building Services Thomas Adams Lake Charles LA Matt Lagrou Grand Rapids MI Star Service, Inc. of Baton Rouge Quality Air Heating & Cooling Company, Inc. Pete Agnello Kenilworth NJ Chris Landis Leesport PA ABM Building Solutions Landis Mechanical Group, Inc. Todd Andrews Kansas City MO Richard Mace Jr. Ontario CA Trotter & Morton acilityF Services, Inc. Airite Heating & Air Conditioning, Inc. Karen Athmann Waite Park MN Steve Mallett West Columbia SC McDowall Comfort Management Total Comfort Solutions Robert Bayer Irvine CA Cory Martin Madison AL ABM Building Solutions Vulcan Heating & Air Conditioning Service, Inc. Robert Blaskovich Des Moines IA Fernando Mazon Barcelona Spain Stroh Corporation MH Industries Kenneth Campbell Northwood OH Frank McCollum Davenport IA Campbell, Inc. Modern Piping, Inc Wyatt Carrell Midland TX Mike McHenry Mechanicsburg PA Anthony Mechanical Services, Inc. Enginuity, LLC Anita Caudill Twinsburg OH Gareth McLean Burnaby BC Enterprise Corp. (The) Trotter & Morton acilityF Services, Inc. Richard Cooke Sacramento CA Jessica Milligan Seattle WA ABM Building Solutions TCMS of Seattle, LLC Craig Dunlavy Austin TX Troy Millikan Randleman NC ABM Building Services Superior Mechanical, Inc. Kristi Eidson West Columbia SC Kevin Moore Houston TX Total Comfort Solutions ABM Building Services Jose Favela Cd. Juarez Chihuahua Jim Murray Sanford FL Flutec, Inc. ABM Building Services Erik Fonseca Guayaquil Ecuador David O'Brien Woburn MA Servicenturiosa, S.A ABM Building Solutions Pat Garner Charleston SC Rick Overholt Florence SC Total Comfort Solutions Total Comfort Solutions David Goudelock Greenville SC Andrew Patterson West Columbia SC Total Comfort Solutions Total Comfort Solutions Greg Hahn Dayton OH Richard Phelps Canonsburg PA ABM Building Solutions ABM Building Solutions Calvin Hays Macon GA Todd Pierson Alpharetta GA Hays Service, LLC ABM Building Solutions Vance Henry Martinez GA Jerry Pillar Portland OR Total Comfort Solutions Temp-Control Mechanical Service Corp. Mark Hermanson Colorado Springs CO Gary Radvansky San Antonio TX Haynes Mechanical Systems, Inc. Trotter & Morton, Ltd. Jack Holtrop Richmond VA Robert Reed Auburn ME ABM Building Services Thayer Corporation Paul Hudon Regina SK Keith Reller Louisville KY Welldone Mechanical Services, Inc. QuesTec Mechanical Mark Irby Fort Collins CO John Richardson Raleigh NC Haynes Mechanical Systems, Inc. ABM Building Services Dennis King Houston TX Carey Ross St Joseph MI Star Service, Inc. - Houston City Plumbing & Heating Company

24 ATTENDEE LIST | BY JOB CATEGORY

GENERAL MANAGER - LINC SERVICE (CONTINUED) GENERAL MANAGER - TEGG (20)

Jeff Shepherd Triadelphia WV Paul Asselin Westfield MA H. E. Neumann Company - Wheeling Elm Electrical, Inc. Laura Silva Guadalajara Mexico Mike Benson Greenville NC IPPAIRE SA de C.V. Pitt Electric ORI, LLC Tim Smith Wilmington DE Joanna Bowers Everett WA Sobieski Services, Inc. Seahurst Electric, Inc. Douglas Smyers DFW Airport TX Tom Christensen Drammen Norway ABM Building Services Ingenior Ivar Pettersen AS Greg Spears Las Vegas NV Wendy Cowart Atlanta GA ABM Building Services Mayberry Electric, Inc. Patrick Stauber Phoenix AZ Rick Desjardins Ottawa ON ABM Building Services Kroon Electric Corporation Brendan Stones Hamilton Bermuda Morgan Fowler Charleston SC Air Care Limited Transworld, Inc. Mark Swearingen San Diego CA Kimberly Grogg Dillsburg PA ABM Building Services Orbit Technologies, Inc. Gary Tadvick Charlotte NC Charles Hackney Ft. Worth TX ABM Building Services Humphrey & Assoc. Inc. Oscar Torres Santo Domingo Dominican Republic Chris Hines Olive Branch MS Grupo CEMCA, SRL Advance Electric Company, Inc. Kevin Trask Winnipeg MB Frank Kouble Weymouth MA Mikkelsen Coward & Co., Ltd. Edward G. Sawyer Co., Inc. Hector Urgell San Juan PR Paul Lantz Anchorage AK Bermudez, Longo, Diaz-Masso NPC Energy Services, LLC William Vaillancourt Troy MI Martin Leggo Victor NY ABM Building Solutions O’Connell Electric Co. Jason Wallace East Syracuse NY Matthew Lynch Manassas VA Air Temp Heating & Air Conditioning, Inc. Benfield Electric Co. of Virginia, Inc. Victor Weatherford Baltimore MD Robert Magee Tucson AZ ABM Building Services Sabino Electric, Inc. Ralph Welch Eugene OR Jeffrey Moore Cincinnati OH Temp-Control Mechanical Service Corp. Ohio Valley Electrical Services, LLC Steve Wells Baltimore MD Jeffrey Neligon Raleigh NC ABM Building Services Watson Electrical Construction Company Steve Wester Portage MI Joe Nolke Raytown MO Quality Air Heating & Cooling Company, Inc. Electrical Corporation of America Michael Williams Birmingham AL Ken Siwa Sylvania OH Vulcan Heating & Air Conditioning Service, Inc. Turner Electrical Services, L.L.C. Joel Winstead Greenwood Village CO Chris Wells Montgomery AL Haynes Mechanical Systems, Inc. Crosby Electric Company, Inc. Bruce Wright Benicia CA ABM Building Solutions Steve Yeagle Tulsa OK Donohue Commercial Service, Inc. Mark Zappe Columbus OH ABM Building Solutions

25 ATTENDEE LIST | BY JOB CATEGORY

MAINTENANCE SALES REP - LINC SERVICE (113) Marcus Fulcer Kaukauna WI Bassett Mechanical Brady Adams Chesapeake VA John Germanos Birmingham AL ABM Building Services Vulcan Heating & Air Conditioning Service, Inc. Heather Allan Winnipeg MB Daniel Gonzales Palm Desert CA Mikkelsen Coward & Co., Ltd. RivCo Mechanical Services, Inc. James Allen Binghamton NY Joe Gonzalez Alexandria VA Air Temp Heating & Air Conditioning, Inc. ABM Building Services Warren Bartley Winnipeg MB Bill Grosser Princeton Junction NJ Mikkelsen Coward & Co., Ltd. Princeton Air Conditioning, Inc. Troy Baumann Waite Park MN Leigh Hair Mechanicsburg PA McDowall Comfort Management Enginuity, LLC Jack Becker Triadelphia WV Mary Jane Hair El Paso TX H. E. Neumann Company - Wheeling PC Automated Controls, Inc. Matthew Boyd Columbia MO Brent Hamby Birmingham AL QuesTec Mechanical Vulcan Heating & Air Conditioning Service, Inc. Thomas Brons Harlingen TX Lance Haver Lacey WA Central Air & Heating Service, Inc. Temp-Control Mechanical Service Corp. Frank Bruno Louisville KY Garson Hedrick Martinez GA QuesTec Mechanical Total Comfort Solutions Jason Bulger Alpharetta GA Jerry Hegge Greenwood Village CO ABM Building Solutions Haynes Mechanical Systems, Inc. Peter Burgess Shreveport LA Jorge Hernandez Harlingen TX Payne Mechanical Services Central Air & Heating Service, Inc. Cory Bylik Calgary AB Mark Herstrom Waite Park MN Trotter & Morton acilityF Services, Inc. McDowall Comfort Management Deborah Carlin Houston TX Todd Hicks Charleston SC ABM Building Services Total Comfort Solutions Mike Coble West Columbia SC Aubrey Hillman San Antonio TX Total Comfort Solutions Trotter & Morton acilityF Services, Inc. Vincent Cresecenzo Clinton NY Amy House Edmonton AB Air Temp Heating & Air Conditioning, Inc. Nordic Mechanical Services, Ltd. Chad Croom Anchorage AK Sheila Hunkele New Brighton PA Superior Group, Inc. (The) Reno Bros., Inc. Brad Czaniecki Canonsburg PA Sam Huss Kaukauna WI ABM Building Solutions Bassett Mechanical Linda Dahl Saskatoon SK Casey Ingram Austin TX Welldone Mechanical Services, Inc. ABM Building Services Alan Day Houston TX Barbara Jacobi Baltimore MD ABM Building Services ABM Building Services Alain De Sylva Laval QC Danny Jasper Amarillo TX Kolostat, Inc. Quality Mechanical Ivette Diaz-Masso San Juan PR James Kish Irvine CA Bermudez, Longo, Diaz-Masso ABM Building Solutions Thomas Feliciano Longview WA Kevin Kliner Charleston SC Temp-Control Mechanical Service Corp. Total Comfort Solutions Kent Floyd Charleston SC Megan Koenig Kenilworth NJ Total Comfort Solutions ABM Building Solutions Charles Franklin Greenville SC Ken Kolm San Jose CA Total Comfort Solutions ABM Building Solutions

26 ATTENDEE LIST | BY JOB CATEGORY

MAINTENANCE SALES REP - LINC SERVICE (CONTINUED) Bradley Pawluk Edmonton AB Nordic Mechanical Services, Ltd. Martin Krueck Northwood OH Cam Penter Madison AL Campbell, Inc. Vulcan Heating & Air Conditioning Service, Inc. Christopher Lapointe Ypsilanti MI Katherine Peoples Raleigh NC Campbell, Inc. ABM Building Services Charles-Eric Larose Laval QC Tawnya Peterson Benicia CA Kolostat, Inc. ABM Building Solutions Jean-Francois Leblanc Laval QC Nicola Platt George Town Grand Cayman Kolostat, Inc. OTISAIR Ron Lerma Bakersfield AC Lewis Preston Alpharetta GA BMI Mechanical, Inc. ABM Building Solutions Thomas Luthringer Olean NY Don Rasberry Jackson MS Mazza Mechanical Services Star Service, Inc. of Jackson Luke MacKinnon Burnaby BC Sean Reti Menomonee Falls WI Trotter & Morton acilityF Services, Inc. Bassett Mechanical Sandy Marohn Winnipeg MB Kenneth Roberge Auburn ME Mikkelsen Coward & Co., Ltd. Thayer Corporation Robert Martin Auburn ME Robb Robinson Houston TX Thayer Corporation Star Service, Inc. - Houston Trevor Marugg Seattle WA Renee Rocha San Francisco Bay Area CA TCMS of Seattle, LLC ABM Building Solutions Josh Mathis Greenville SC Garret Rodeberg Fargo ND Total Comfort Solutions H. A. Thompson & Sons, Inc. Ryan McCarthy Cedar Rapids IA Jeff Rouse Charlotte NC Modern Piping, Inc. ABM Building Services Brian McManus Pittsburgh PA Brien Roy Boca Raton FL H. E. Neumann Company - Pittsburgh ABM Building Solutions Brandon Mikeska San Angelo TX Jerry Roy DFW Airport TX Anthony Mechanical Services, Inc. ABM Building Services Justin Mott Las Vegas NV Eric Salazar San Antonio TX ABM Building Services Trotter & Morton, Ltd. Eric Nannen Olean NY Nathan Schurr Calgary AB Mazza Mechanical Services Trotter & Morton acilityF Services, Inc. Alexander Nason Richmond VA Toby Schwartz Alexandria VA ABM Building Services ABM Building Services William Newton Zionsville IN Brett Sharp Kansas City MO Vasey Commercial Heating & Air Conditioning Trotter & Morton acilityF Services, Inc. John Nielsen Williston VT Gary Sherlock DFW Airport TX Mountain Air Systems, Inc. ABM Building Services Doug Nix DFW Airport TX Kate Sipla South San Francisco CA ABM Building Services ABM Building Solutions Greg Owen Portage MI Tracy Sotelo Tulare CA Quality Air Heating & Cooling Company, Inc. BMI Mechanical, Inc. Edward Paladino Alpharetta GA Matt Stabinski Drums PA ABM Building Solutions Energy Technologies, Inc. Thomas JR. Patten Zionsville IN Brooke Stahmer Sacramento CA Vasey Commercial Heating & Air Conditioning ABM Building Solutions Jane Patton Sanford FL Brandon Steinberger Twinsburg OH ABM Building Services Enterprise Corp. (The)

27 ATTENDEE LIST | BY JOB CATEGORY

MAINTENANCE SALES REP - LINC SERVICE (CONTINUED) Lance Crayton Fenton MO Aschinger Electric Company Jeff Thoesen West Columbia SC Neal Cropper Lexington KY Total Comfort Solutions Henderson Services, LLC Chris Thomas Burnaby BC James Godfrey Snellville GA Trotter & Morton acilityF Services, Inc. Craft Electric, Inc. Rick Thomas Tulsa OK Reiulf Helgedal Drammen Drammen Donohue Commercial Service, Inc. Ingenior Ivar Pettersen AS Miles Thompson Davenport IA David Kellerman Raleigh NC Modern Piping, Inc Watson Electrical Construction Company Kent Thomsen Grand Rapids MI Kenneth Kinsey Ft. Worth TX Quality Air Heating & Cooling Company, Inc. Humphrey & Assoc. Inc. Chad Thousand Randleman NC Eliott Lewis Atlanta GA Superior Mechanical, Inc. Mayberry Electric, Inc. Josh Toves Sacramento CA Michael Liberman South San Francisco CA ABM Building Solutions Bass Electric Becky Triemstra Des Moines IA Ted Lowther Ottawa ON Stroh Corporation Kroon Electric Corporation Shanna Warner Northwood OH Breanna Loy Greenville NC Campbell, Inc. Pitt Electric ORI, LLC Jim Welby Fenton MO Edward McComb Tucson AZ Doll Services & Engineering, Inc. Sabino Electric, Inc. Martin Wilke Troy MI Kyle Nelson Pelham NY ABM Building Solutions Lippolis Electric, Inc. Anne Williamson Greenville SC William Newman II Vestal NY Total Comfort Solutions Matco Electric Corporation Bette Kathryn Wrigley Alpharetta GA Brian Riley Manassas VA ABM Building Solutions Benfield Electric Co. of Virginia, Inc. Hank Wylie Batavia OH Shawn Rowe Montgomery AL Bachman’s, Inc. Crosby Electric Company, Inc. Robert Zellers Zionsville IN Jean Sahyouni Ottawa ON Vasey Commercial Heating & Air Conditioning Kroon Electric Corporation Dave Schlapkohl Ft. Worth TX MAINTENANCE SALES REP - TEGG (31) Humphrey & Assoc. Inc. Jay Seibert Cincinnati OH Joe Baker Ft. Worth TX Ohio Valley Electrical Services, LLC Humphrey & Assoc. Inc. Michael Simpson Raleigh NC Luke Barnett Morrilton AR Watson Electrical Construction Company Koontz Electric Company, Inc. Mike Toledo Fenton MO Jeff Beukema Charleston SC Aschinger Electric Company Transworld, Inc. Philip Utley Olive Branch MS Vince Carpineta Vestal NY Advance Electric Company, Inc. Matco Electric Corporation David Vaniel Latrobe PA Joe Castillo Tucson AZ Schultheis Electric Sabino Electric, Inc. Neil Wicks Victor NY Matt Corbett Louisville KY O’Connell Electric Co. Comstock Brothers Electric Co., LLC Greg Zielinski Sylvania OH Sean Coyle Charlotte NC Turner Electrical Services, LLC Watson Electrical Construction Company

28 ATTENDEE LIST | BY JOB CATEGORY

OPERATIONS COORDINATOR (11) Louis DeRose Olean NY Mazza Mechanical Services Jenny Day Everett AW Francisco Diaz Masso San Juan PR Seahurst Electric, Inc. Bermudez, Longo, Diaz-Masso Pam Ewing Snellville GA Daniel Dominguez Cd. Juarez Chihuahua Craft Electric, Inc. Flutec, Inc. Amy Gilliland Sylvania OH Robert Eaton Northwood OH Turner Electrical Services, L.L.C. Campbell, Inc. Jeffrey Hayek Edmonton AB Jonathan Fruetel Nashville TN Action Electrical Ltd. Mechanical Resource Group, LLC Colleen Mayfield Lancaster NY Fred Griffith Anchorage AK O’Connell Electric Co. Superior Group, Inc. (The) David Rath Victor NY Jean Francois Guindon Laval QC O’Connell Electric Co. Kolostat, Inc. Tamara Reilly Tucson AZ Joanne Harpauer-Dignean Sabino Electric, Inc. Saskatoon SK Angela Smith Manassas VA Welldone Mechanical Services, Inc. Benfield Electric Co. of Virginia, Inc. Kraig Haynes Greenwood Village CO Ted Stone Ft. Worth TX Haynes Mechanical Systems, Inc. Humphrey & Assoc. Inc. James Hays Macon GA Jennifer Videtto Louisville KY Hays Service, LLC Comstock Brothers Electric Co., LLC Sean Hill George Town Grand Cayman Shelli Wassall Fenton MO OTISAIR Aschinger Electric Company Todd Hyneman Greenville SC Total Comfort Solutions PRINCIPAL - LINC SERVICE (55) Tracy Kindem Bismarck ND H. A. Thompson & Sons, Inc. Yohana Alzamora Barranquilla Atlantico Terry Koenig Greenwood Village CO Serviparamo, S.A. Haynes Mechanical Systems, Inc. John Anthony Lubbock TX Scott Landis Leesport PA Anthony Mechanical Services, Inc. Landis Mechanical Group, Inc. Matthew Anthony Lubbock TX Richard Mace Sr. Ontario CA Anthony Mechanical Services, Inc. Airite Heating & Air Conditioning, Inc. Rod Bachman Batavia OH Steve Mathis Greenville SC Bachman’s, Inc. Total Comfort Solutions Rick Bartelt Columbia MO Frank Matz Harlingen TX QuesTec Mechanical Central Air & Heating Service, Inc. Scott Boyd Columbia MO Robert Miller Baton Rouge LA QuesTec Mechanical Star Service, Inc. of Baton Rouge Dax Brott Tulare CA James Mooney Mechanicsburg PA BMI Mechanical, Inc. Enginuity, LLC Kenneth Campbell Northwood OH Bill Moore Portland OR Campbell, Inc. Temp-Control Mechanical Service Corp. Christopher Claude Memphis TN Lori Moore Portland OR Mechanical Systems Company, LLC Temp-Control Mechanical Service Corp. Rene Cloutier Edmonton AB Julie Morgan Fenton MO Nordic Mechanical Services, Ltd. Doll Services & Engineering, Inc. Dan DeRose Olean NY J. Scott Needham Princeton Junction NJ Mazza Mechanical Services Princeton Air Conditioning, Inc.

29 ATTENDEE LIST | BY JOB CATEGORY

PRINCIPAL - LINC SERVICE (CONTINUED) PRINCIPAL - TEGG (10)

Liam O’Farrell Williston VT Louise Jones-Magee Tucson AZ Mountain Air Systems, Inc. Sabino Electric, Inc. Keith Payne Shreveport LA Michael Kroon Ottawa ON Payne Mechanical Services Kroon Electric Corporation Joel Perez Santo Domingo Dominican Republic Joe Logan Lexington KY Grupo CEMCA, SRL Henderson Services, LLC William Phillips Binghamton NY Audrey Lowther Ottawa ON Air Temp Heating & Air Conditioning, Inc. Kroon Electric Corporation Dave Ryan Calgary AB Emily Martin Fenton MO Trotter & Morton acilityF Services, Inc. Aschinger Electric Company Jane Ryan Calgary AB Joseph McCluskey Weymouth MA Trotter & Morton acilityF Services, Inc. Edward G. Sawyer Co., Inc. Marvin Scott Palm Desert CA Mike Sasser Snellville GA RivCo Mechanical Services, Inc. Craft Electric, Inc. David Sheffield Zionsville IN Tim Schultheis Latrobe PA Vasey Commercial Heating & Air Conditioning Schultheis Electric Daniel Shelton El Paso TX Tim Schultheis Sr. Latrobe PA PC Automated Controls, Inc. Schultheis Electric Dan Shirey Birmingham AL Chad Turner Sylvania OH Vulcan Heating & Air Conditioning Service, Inc. Turner Electrical Services, LLC Thomas Slagle Zionsville IN Vasey Commercial Heating & Air Conditioning PROJECT MANAGER/PROJECT SUPERVISOR (21) John Sobieski Wilmington DE Sobieski Services, Inc. Michael Barnes Edmonton AB Richard Starr Twinsburg OH Nordic Mechanical Services, Ltd. Enterprise Corp. (The) Thomas Berton Canonsburg PA Rich Sweet West Columbia SC ABM Building Solutions Total Comfort Solutions Houston Bongard San Diego CA Jennifer Thompson Fargo ND ABM Building Services H. A. Thompson & Sons, Inc. Troy Branham West Columbia SC Mark Thompson Bismarck ND Total Comfort Solutions H. A. Thompson & Sons, Inc. Shannon Broom West Columbia SC Pete Vavrinek Northwood OH Total Comfort Solutions Campbell, Inc. Steve Christiansen Sacramento CA Dan Wille Cedar Rapids IA ABM Building Solutions, LLC Modern Piping, Inc. Brian Ciepierski Atlanta GA Leo Wolfe New Brighton PA ABM Building & Energy Solutions Reno Bros., Inc. Ben Cooper Charleston SC Robert Work St. Rose LA Total Comfort Solutions Star Service, Inc. - New Orleans Darren Dowdy Chesapeake VA ABM Building Services Michael Galletti Alpharetta GA ABM Building Solutions Sal Greensfelder Baltimore MD ABM Building Services Kurt Heinrich Greenwood Village CO Haynes Mechanical Systems, Inc. Bobby Hesson Nashville TN Mechanical Resource Group, LLC

30 ATTENDEE LIST | BY JOB CATEGORY

PROJECT MANAGER/PROJECT SUPERVISOR (CONTINUED) Scott Braatz Calgary AB Trotter & Morton acilityF Services, Inc. Richard Kinkead Richmond VA Justin Brewer Alexandria VA ABM Building Services ABM Building Services John Lynch Irvine CA Curtis Brown Alpharetta GA ABM Building Solutions ABM Building Solutions Steven Mantua Baltimore MD Daryl Brown Edmonton AB ABM Building Services Nordic Mechanical Services, Ltd. Ron Morris Baltimore MD Scott Brown Fargo ND ABM Building Services H. A. Thompson & Sons, Inc. William Renfer Northwood OH John Burdette Sacramento CA Campbell, Inc. ABM Building Solutions Dean Rodgers West Columbia SC Dan Callahan Austin TX Total Comfort Solutions ABM Building Services Brian Sippert Edmonton AB Andreana Carranza Irvine CA Nordic Mechanical Services, Ltd. ABM Building Solutions Peter Wylie Baltimore MD Dave Cash Tulare CA ABM Building Services BMI Mechanical, Inc. Paul Chapling Sacramento CA PROJECT SALES REP (112) ABM Building Solutions Aldo Civitarese Calgary AB Darryl Adams Tulsa OK Trotter & Morton acilityF Services, Inc. Donohue Commercial Service, Inc. Kevin Coakley Troy MI Samuel Albaugh Alexandria VA ABM Building Solutions ABM Building Services Dale Cooley Cedar Rapids IA Jason Anderson Alpharetta GA Modern Piping, Inc. ABM Building Solutions Steve Deason Cedar Rapids IA Thomas Angileri Irvine CA Modern Piping, Inc. ABM Building Solutions Christopher Dellinger Alexandria VA Chad Armstrong Boca Raton FL ABM Building Services ABM Building Solutions Jim Donahue Canonsburg PA Eric Austin Greenville SC ABM Building Solutions Total Comfort Solutions Joe Dotson Charleston SC Christian Barlow Austin TX Total Comfort Solutions ABM Building Services Neal Evans Lacey WA Cory Baxley Birmingham AL Temp-Control Mechanical Service Corp. Vulcan Heating & Air Conditioning Service, Inc. Daniel Feasby Northwood OH James Beach Alexandria VA Campbell, Inc. ABM Building Services Damon Fermaint Phoenix AZ David Beal Amarillo TX ABM Building Services Quality Mechanical Darrick Fields Madison AL Robert Behnke Grand Rapids MI Vulcan Heating & Air Conditioning Service, Inc. Quality Air Heating & Cooling Company, Inc. Michael Fleetwood Portage MI Boone Birdsell Benicia CA Quality Air Heating & Cooling Company, Inc. ABM Building Solutions John Gibson Chesapeake VA Jonathan Blackwell Houston TX ABM Building Services ABM Building Services Jeff Gould Bakersfield AC Terry Bottema Waite Park MN BMI Mechanical, Inc. McDowall Comfort Management Jeremy Gregory Drums PA Nathan Botwright Chesapeake VA Energy Technologies, Inc. ABM Building Services

31 ATTENDEE LIST | BY JOB CATEGORY

PROJECT SALES REP (CONTINUED) John Longwell Triadelphia WV H. E. Neumann Company - Wheeling Kevin Gruss Irvine CA Bill Loof West Columbia SC ABM Building Solutions Total Comfort Solutions Mark Hagerman Tampa FL Robert Lowman Irvine CA ABM Building Services ABM Building Solutions Thomas Hairfield Richmond VA Will Martin San Diego CA ABM Building Services ABM Building Services Susanne Hamilton Troy MI Johnny McDonald San Antonio TX ABM Building Solutions Trotter & Morton, Ltd. Todd Havelaar Dallas TX Mark McDowell Alexandria VA ABM Building & Energy Solutions ABM Building Services Matthew Hawley Binghamton NY Stephen McIntyre Sanford FL Air Temp Heating & Air Conditioning, Inc. ABM Building Services Richard Hayner Charleston SC Jay McKeage Tampa FL Total Comfort Solutions ABM Building Services Marvin Hessel DFW Airport TX Kyle McNamara Woburn MA ABM Building Services ABM Building Solutions Rick Higginbotham Alpharetta GA Bradley Mich Northwood OH ABM Building Solutions Campbell, Inc. Michael Hinman Olean NY Brian Miller Bismarck ND Mazza Mechanical Services H. A. Thompson & Sons, Inc. Kathryn Hughes Benicia CA Jimmy Miller Sacramento CA ABM Building Solutions ABM Building Solutions Daniel Hunt East Syracuse NY Dave Minnix Dayton OH Air Temp Heating & Air Conditioning, Inc. ABM Building Solutions Jay Hunter Sacramento CA Ken Mitchell Alpharetta GA ABM Building Solutions ABM Building Solutions Scott Hurst Ypsilanti MI Eric Moberg Des Moines IA Campbell, Inc. Stroh Corporation Thomas Jackson Alexandria VA Robert Morian Canonsburg PA ABM Building Services ABM Building Solutions Jason Jones Jackson MS Jim Nolen Las Vegas NV Star Service, Inc. of Jackson ABM Building Services Ray Jordan Alpharetta GA William O’Brien Baltimore MD ABM Building Solutions ABM Building Services Vince Kaderabek Phoenix AZ David O’Connor Sacramento CA ABM Building Services ABM Building Solutions Joe Kilbourn Greenwood Village CO Gabriel Ordonez Houston TX Haynes Mechanical Systems, Inc. ABM Building Services Clinton Knudson Alpharetta GA Paul Parker Woburn MA ABM Building Solutions ABM Building Solutions Todd Kocsis Northwood OH Donald Peabody Zionsville IN Campbell, Inc. Vasey Commercial Heating & Air Conditioning Jacob LaMalfa Menomonee Falls WI Lawrence Pennycuff Zionsville IN Bassett Mechanical Vasey Commercial Heating & Air Conditioning William Lansing Columbia MO Lance Penza San Diego CA QuesTec Mechanical ABM Building Services Emmet Lia Kenilworth NJ Anthony Perez San Diego CA ABM Building Solutions ABM Building Services

32 ATTENDEE LIST | BY JOB CATEGORY

PROJECT SALES REP (CONTINUED) SALES MANAGER (30)

Mike Pesut Burnaby BC Safia Adedimeji Kenilworth NJ Trotter & Morton acilityF Services, Inc. ABM Building Solutions Eric Petrazio Canonsburg PA Erin Andersen Tulare CA ABM Building Solutions BMI Mechanical, Inc. Thomas Pierce Troy MI Rick Anderson Zionsville IN ABM Building Solutions Vasey Commercial Heating & Air Conditioning Nathan Poole Martinez GA Troy Bishop Alexandria VA Total Comfort Solutions ABM Building Services Johnny Ray West Columbia SC Shaunalee Boyle Edmonton AB Total Comfort Solutions Nordic Mechanical Services, Ltd. Mike Reese DFW Airport Texas Michael Dupuis Auburn ME ABM Building Services Thayer Corporation Will Rogers Oklahoma City OK James Egan San Diego CA United Mechanical Service, Inc. ABM Building Services, LLC Greg Ross Anchorage AK Kim Fisher San Francisco Bay Area CA Superior Group, Inc. (The) ABM Building Solutions Kent Sauls Alpharetta GA Ross Fisher St Joseph MI ABM Building Solutions City Plumbing & Heating Company Jim Schenken Sacramento CA Steven Ghilardi Sacramento CA ABM Building Solutions ABM Building Solutions Skye Smith Benicia CA Bill Hayes Lubbock TX ABM Building Solutions Anthony Mechanical Services, Inc. Kathleen Stanley Woburn MA Jimmy Kaiser Baton Rouge LA ABM Building Solutions Star Service, Inc. of Baton Rouge Eric Swenson Benicia CA Matt Koenig Greenwood Village CO ABM Building Solutions Haynes Mechanical Systems, Inc. Scott Taylor Kansas City MO Jacques Laflamme Laval QC Trotter & Morton acilityF Services, Inc. Kolostat, Inc. Matt Tullio Des Moines IA Jennifer Leventon Sacramento CA Stroh Corporation ABM Building Solutions Mark Turner Canonsburg PA Robert Linzey El Paso TX ABM Building Solutions PC Automated Controls, Inc. Jeep Wedding Dayton OH Lee Lockridge San Diego CA ABM Building Solutions ABM Building Services Joe Welch Jackson MS Joel Lowery Alpharetta GA Star Service, Inc. of Jackson ABM Building Solutions John Whisler Benicia CA Michael Lutz Kaukauna WI ABM Building Solutions Bassett Mechanical Fred Whitman San Jose CA Brad Mann Bismarck ND ABM Building Solutions H. A. Thompson & Sons, Inc. Jeremy Wicks Shreveport LA Ben O'Connor Baltimore MD Payne Mechanical Services ABM Building Services Robert Wood Columbus OH Walter Patterson Charlotte NC ABM Building Solutions ABM Building Services John Yeats Houston TX Richard Robinson Birmingham AL ABM Building Services Vulcan Heating & Air Conditioning Service, Inc. Jerry Ruland Grand Rapids MI Quality Air Heating & Cooling Company, Inc.

33 ATTENDEE LIST | BY JOB CATEGORY

SALES MANAGER (CONTINUED) Eddie Cruz Harlingen TX Central Air & Heating Service, Inc. Brian Spatz Irvine CA Darryl Daemmrich Kaukauna WI ABM Building Solutions Bassett Mechanical Paul Suda Northwood OH Rick Evans Alpharetta GA Campbell, Inc. ABM Building Solutions Chad Sule Columbus OH Chris Fausch Troy MI ABM Building Solutions ABM Building Solutions Jeff Thibeau Calgary AB Keith Finitzer Batavia OH Trotter & Morton acilityF Services, Inc. Bachman’s, Inc. Jay Vineyard DFW Airport TX Brad Flowers Amarillo TX ABM Building Services Quality Mechanical Philip Michael Olean NY Sam Forck Columbia MO Zimmerman Mazza Mechanical Services QuesTec Mechanical Israel Franco El Paso TX SERVICE MANAGER (71) PC Automated Controls, Inc. Todd Garrity Tampa FL Nick Andrukat Twinsburg OH ABM Building Services Enterprise Corp. (The) Terry Gerads Waite Park MN Russell Archibald Baltimore MD McDowall Comfort Management ABM Building Services Shane Goolsby Memphis TN Jorge Armendariz Cd. Juarez Chihuahua Mechanical Systems Company, LLC Flutec, Inc. Greg Gordon Sacramento CA Don Bailey Baltimore MD ABM Building Solutions, LLC ABM Building Services Rick Gray Triadelphia WV Jon Barrett Birmingham AL H. E. Neumann Company - Wheeling Vulcan Heating & Air Conditioning Service, Inc. Jim Hall Birmingham AL Daniel Bowler Auburn ME Vulcan Heating & Air Conditioning Service, Inc. Thayer Corporation Mike Higden Calgary AB Mike Branham West Columbia SC Trotter & Morton acilityF Services, Inc. Total Comfort Solutions Larry Hill Bismarck ND Larry Brown Midland TX H. A. Thompson & Sons, Inc. Anthony Mechanical Services, Inc. Cam Janzen Calgary AB Jeff Burnett Louisville KY Trotter & Morton acilityF Services, Inc. QuesTec Mechanical Chris Jernigan Florence SC Craig Caddow Palm Desert CA Total Comfort Solutions RivCo Mechanical Services, Inc. Mile Kellar Portland OR Joe Caldwell Lubbock TX Temp-Control Mechanical Service Corp. Anthony Mechanical Services, Inc. Justin Ladouceur Winnipeg MB Harold Christle Lacey WA Mikkelsen Coward & Co., Ltd. Temp-Control Mechanical Service Corp. Leif Larsen San Diego CA Chris Conrad Longview WA ABM Building Services Temp-Control Mechanical Service Corp. Ed Lavoie Woburn MA Matt Cooper Eugene OR ABM Building Solutions Temp-Control Mechanical Service Corp. Jarrod Longmire Seattle WA Eugenio Corbacho Barranquilla Atlantico TCMS of Seattle, LLC Serviparamo, S.A. Joe Marian Jr Canonsburg PA Tom Cox Portage MI ABM Building Solutions Quality Air Heating & Cooling Company, Inc. Emiliano Martin San Juan PR Djorn Crown Williston VT Bermudez, Longo, Diaz-Masso Mountain Air Systems, Inc.

34 ATTENDEE LIST | BY JOB CATEGORY

SERVICE MANAGER (CONTINUED) James Walters Northwood OH Campbell, Inc. Brit Miller Baton Rouge LA Trica Watson Winnipeg MB Star Service, Inc. of Baton Rouge Mikkelsen Coward & Co., Ltd. Josh Moak West Columbia SC Ronnie White Nashville TN Total Comfort Solutions Mechanical Resource Group, LLC Roger Mooney Zionsville IN Scott White Randleman NC Vasey Commercial Heating & Air Conditioning Superior Mechanical, Inc. Juan Morey Sanford FL Jim Young Las Vegas NV ABM Building Services ABM Building Services Roy Morgan Troy MI ABM Building Solutions SERVICE SUPERVISOR (23) Edward Newton East Syracuse NY Air Temp Heating & Air Conditioning, Inc. Sam Bullard Lubbock TX Dave Osmond Burnaby BC Anthony Mechanical Services, Inc. Trotter & Morton acilityF Services, Inc. Paul Dufour Baton Rouge LA Jamey Ranta Auburn ME Star Service, Inc. of Baton Rouge Thayer Corporation Carleton Gordon Baton Rouge LA Stan Rasberry Jackson MS Star Service, Inc. of Baton Rouge Star Service, Inc. of Jackson Bill Hall Birmingham AL Shannon Richards George Town Grand Cayman Vulcan Heating & Air Conditioning Service, Inc. OTISAIR Scott Heinz Madison WI Michael Ross St Joseph MI Bassett Mechanical City Plumbing & Heating Company Tony James DFW Airport TX Kelly Small Charleston SC ABM Building Services Total Comfort Solutions Adam Kloehn Kaukauna WI Jessica Smith Benicia CA Bassett Mechanical ABM Building Solutions Amy Klopf Dayton OH Billy St John Houston TX ABM Building Solutions ABM Building Services Suzanne LeRoy Olean NY Brandon Stateler Irvine CA Mazza Mechanical Services ABM Building Solutions Peter McCarthy Sanford FL Brad Stephens Oklahoma City OK ABM Building Services United Mechanical Service, Inc. Brad McCullar West Columbia SC Fantino Suarez Santo Domingo Dominican Republic Total Comfort Solutions Grupo CEMCA, SRL Scott McKendry Charleston SC Bryan Thomas Irvine CA Total Comfort Solutions ABM Building Solutions Mike Meeuwenberg Grand Rapids MI Wayne Thompson San Diego CA Quality Air Heating & Cooling Company, Inc. ABM Building Services Tony Muscara Wilmington DE Garret Travers Anchorage AK Sobieski Services, Inc. Superior Mechanical Service Patrick O'Neill Charleston WV Clint Trebon Des Moines IA H. E. Neumann Company - Charleston Stroh Corporation Michael Porter Nashville TN Don Turner Greenville SC Mechanical Resource Group, LLC Total Comfort Solutions Bryan Reese Nashville TN Wade Uhlenbrauck Kaukauna WI Mechanical Resource Group, LLC Bassett Mechanical Rodney Romness Sacramento CA Ken Waldenville Pittsburgh PA ABM Building Solutions H. E. Neumann Company - Pittsburgh Shannon Ryan Portage MI Quality Air Heating & Cooling Company, Inc.

35 ATTENDEE LIST | BY JOB CATEGORY

SERVICE SUPERVISOR (CONTINUED) James Heffernan Vancouver BC Trotter & Morton acilityF Services, Inc. Galen Schell Fargo ND Tod Hess Portland OR H. A. Thompson & Sons, Inc. Temp-Control Mechanical Service Corp. Matt Thompson Bismarck ND Dustin Holland Birmingham AL H. A. Thompson & Sons, Inc. Vulcan Heating & Air Conditioning Service, Inc. Adrian Torres Cd. Juarez Chihuahua Jason Hutchinson Columbia MO Flutec, Inc. QuesTec Mechanical Keith VanderWoude Grand Rapids MI Michael Irish Auburn ME Quality Air Heating & Cooling Company, Inc. Thayer Corporation Sean Jones Williston VT TECHNICIAN (44) Mountain Air Systems, Inc. Kevin Keen Macon GA Ahmed Abdelgawad Martinez GA Hays Service, LLC Total Comfort Solutions Steven Lawson Longview WA Mike Alexandrov Benicia CA Temp-Control Mechanical Service Corp. ABM Building Solutions Jason Mace Ontario CA Thomas Brewer Madison AL Airite Heating & Air Conditioning, Inc. Vulcan Heating & Air Conditioning Service, Inc. Ryan Marlatt Seattle WA Tony Bruno Edmonton AB TCMS of Seattle, LLC Nordic Mechanical Services, Ltd. Mike Mitchell Kansas City MO Mike Brunson Amarillo TX Trotter & Morton acilityF Services, Inc. Quality Mechanical Rick Morse Burnaby BC Jason Carrico San Antonio TX Trotter & Morton acilityF Services, Inc. Trotter & Morton, Ltd. Frank O'Neil Charleston SC Tom Daniels Macon GA Total Comfort Solutions Hays Service, LLC Todd Portlock Edmonton AB Greg Davis Greenville SC Nordic Mechanical Services, Ltd. Total Comfort Solutions Doug Reed Macon GA Chris Dawson Drums PA Hays Service, LLC Energy Technologies, Inc. Danny Rouse Florence SC Darryl DeFilippo Lacey WA Total Comfort Solutions Temp-Control Mechanical Service Corp. Devin Sharpe Macon GA John DePourcq Macon GA Hays Service, LLC Hays Service, LLC Matthew Sigurdson Edmonton AB Jeff Deutmeyer Cedar Rapids IA Nordic Mechanical Services, Ltd. Modern Piping, Inc. Chris Simon Eugene OR David Espen Northwood OH Temp-Control Mechanical Service Corp. Campbell, Inc. Scott Smith Amarillo TX John Farrell West Columbia SC Quality Mechanical Total Comfort Solutions Ryan Steichen Cedar Rapids IA Matt Fiebig Macon GA Modern Piping, Inc. Hays Service, LLC Jason Usselman Calgary AB William Fralix West Columbia SC Trotter & Morton acilityF Services, Inc. Total Comfort Solutions Jeffrey Valance Kaukauna WI Daniel French Birmingham AL Bassett Mechanical Vulcan Heating & Air Conditioning Service, Inc. Luke Wachowicz Edmonton AB Matt Hajny Benicia CA Nordic Mechanical Services, Ltd. ABM Building Solutions Robert Whitmore Madison AL Matthew Harland Calgary AB Vulcan Heating & Air Conditioning Service, Inc. Trotter & Morton acilityF Services, Inc.

36 VENDOR SHOWCASE

Vendor Showcase Vendor Showcase has grown to become an integral part of the Continuing Education Conference. These organizations want to work with you – the best mechanical and electrical contractors in the business – and hope to add value to your company. It’s rare to have the chance to network with so many great vendors at one time, so please make the most of this opportunity and stop by to see what they have to offer.

Vendor Showcase Vendor Showcase Spotlight Exhibit Hours Friday, February 5th Thursday, February 4th During the Opening Session which will be held 5:30 p.m. – 9:30 p.m. 8:00 a.m. – 9:30 a.m. in Centennial Ballroom Friday, February 5th 7:00 a.m. – 12:15 p.m.

Learn more about the products and solutions offered by Sunbelt Rentals, Inc., our 2016 Signature Sponsor, through their presentation which will be delivered from the stage during the Opening Session. Following the presentation, be sure to visit them at Booth #16 during the dedicated Vendor Showcase time in your event schedule.

37 VENDOR SHOWCASE

You Could Win: • Amazon Echo Wireless Speaker and Voice Command Device • Dyson Air Multiplier Bladeless Fan • $100 Home Depot Gift Card • $50 American Express Gift Card • $50 Best Buy Gift Card • Apple Watch Sport • FLIR C2 Thermal Camera • Model 500 Clamp-on Meter • Patagonia Refugio Backpack • Brother P-Touch Professional Label Maker • ...and many more!

Contributing Sponsors ABM Franchising Group, LLC would like to thank those organizations that made generous prize contributions. Their donations will enable a few lucky participants to walk away from this year’s event with fabulous prizes. We greatly appreciate their support!

ADVANCED ELECTRICAL & MOTOR CONTROLS Inc.

MEETINGS INFO MIM

38 VENDOR SHOWCASE | SIGNATURE SPONSOR

WE EQUIP SUCCESS.

Sunbelt Rentals is one of the largest equipment rental companies in North America. We have the equipment you need for any facility or building maintenance project, including AWPs, dehumidifiers, surface cleaning equipment, and more. With 550+ locations nationwide and 24/7 service and support, renting from Sunbelt Rentals has never been easier.

800-508-4760 24/7 sunbeltrentals.com

THE “NO SWEAT” GUARANTEE.® Satisfaction . Delivery . Service . Availability . After-Hours Response VENDOR SHOWCASE | GOLD SPONSORS

Bluon “Formal” logo EPS | CMYK | White bg Bluon “Formal” logo EPS | CMYK | Reverse

BOOTH 53 BOOTH 28 BOOTH 15 Bluon Energy, LLC CBS ArcSafe, Inc. Dyson B2B, Inc. (855) 425-8686 (940) 382-4411 (770) 841-9821 www.bluonenergy.com www.cbsarcsafe.com www.dyson.com/hand-dryers

BOOTH 17 BOOTH 7 BOOTH 46 Electro Rent Corporation Emerson Climate Gray - Daniels Technologies Ford Lincoln (800) 688-1111 www.electrorent.com (937) 498-3684 (877) 331-5937 www.emersonclimate.com www.graydanielsford.com

40 VENDOR SHOWCASE | GOLD SPONSORS

BOOTH 38 BOOTH 52 BOOTH 6 intellirent KMC Controls LG Electronics U.S.A., Inc. Air Conditioning Systems (972) 317-0479 (877) 444-5622 www.intellirentco.com www.kmccontrols.com (678) 328-6423 www.lghvac.com

BOOTH 37 BOOTH 24

Mitsubishi Electric US, Inc. Viewpoint Construction (Cooling & Heating Division / Software Automation Division) (800) 333-3197 (678) 376-2877 www.viewpoint.com www.mehvac.com

41 VENDOR SHOWCASE | SILVER SPONSORS

ADVANCED ELECTRICAL & MOTOR CONTROLS Inc.

BOOTH 1 BOOTH 39 BOOTH 62

AAF International Advanced Electrical & AEMC Instruments (American Air Filter) Motor Controls Inc. (800) 343-1391 (480) 720-8040 (972) 579-1460 www.aemc.com www.aafintl.com www.advancedmotorcontrols.com

HVAC/R EQUIPMENT .. PARTS SUPPLIES

BOOTH 57 BOOTH 26 BOOTH 40

Aeroseal LLC Armstrong Fluid Baker Distributing Technology (937) 428-9300 (844) 289-0033 www.aeroseal.com (426) 755-2291 www.bakerdist.com www.armstrong fluidtechnology.com

BOOTH 41 BOOTH 9 BOOTH 10

Baltimore Aircoil Company BuildingLogix Daikin Applied (410) 799-6200 (888) 425-6449 (763) 553-5330 www.baltimoreaircoil.com www.buildinglogix.net www.daikinapplied.com

42 VENDOR SHOWCASE | SILVER SPONSORS

BOOTH 61 BOOTH 45 BOOTH 43

ECM Holding Group Emerson Network Power - Fastenal Liebert Thermal Management (920) 267-6111 (559) 790-5531 www.ecmholdinggroup.com (614) 888-0246 www.fastenal.com www.emersonnetworkpower.com

BOOTH 2 BOOTH 4 BOOTH 56

Ferguson GPS Insight Grainger (888) 334-0004 (480) 663-9454 1 (800) GRAINGER www.ferguson.com www.gpsinsight.com www.grainger.com

BOOTH 3 BOOTH 14 BOOTH 23

Lennox Industries Milwaukee Tool Co. MSI Data (404) 759-4878 (678) 713-1687 (262) 241-7800 www.lennoxcommercial.com www.milwaukeetool.com www.msidata.com

43 VENDOR SHOWCASE | SILVER SPONSORS

BOOTH 19 BOOTH 11 BOOTH 32

National Compressor Schaffner MTC STULZ Air Technology Exchange, Inc. Transformers Systems (718) 417-9100 (276) 228-7943 (301) 620-2033 www.nationalcompressor.com www.schaffner-mtc.com www.stulz-ats.com

ru echTools

BOOTH 12 BOOTH 5 BOOTH 8

Thermostat Recycling TrueTech Tools, Ltd. Voyten Electric Corporation & Electronics (888) 224-3437 (703) 785-6923 www.trutechtools.com (814) 432-5893 www.thermostat-recycle.org www.voyten.com

BOOTH 69

Weidmann Electrical Technology Inc. (802) 748-8106 www.weidmann-electrical.com

44 VENDOR SHOWCASE | BRONZE SPONSORS

Color Pantone PMS 300 7/14/09

BOOTH 59 BOOTH 64 BOOTH 49 BOOTH 30

70E Solutions, Inc. Aggreko, LLC Airxchange, Inc. American Hermetics (724) 789-7246 (713) 314-6460 (781) 871-4816 (800) 240-9200 www.70esolutions.com www.aggreko.com www.airxchange.com www.americanhermetics.net

BOOTH 68 BOOTH 20 BOOTH 58 BOOTH 13

Autani, LLC AVO Training Bes-Tech, INC. BuildingAdvice Institute (443) 320-2233 (402) 502-2340 (503) 453-6634 www.autani.com (877) 594-3156 www.bes-tech.net www.buildingadvice.us www.avotraining.com

BOOTH 66 BOOTH 18 BOOTH 33 BOOTH 65

Cleaver-Brooks, Inc. Colden Company Inc. CREE Eaton (800) 250-5883 (888) 600-4560 (919) 313-5300 (412) 893-3300 www.cleaverbrooks.com www.coldencompany.com www.cree.com www.eaton.com

45 VENDOR SHOWCASE | BRONZE SPONSORS

BOOTH 51 BOOTH 21 BOOTH 44 BOOTH 42

ESS FLIR Systems The Home Depot Johnstone Supply Inc. (229) 436-7166 (603) 324-7600 (770) 433-8211 (503) 419-9150 www.essmpi.com www.flir.com www.homedepot.com www.johnstonesupply.com

BOOTH 47 BOOTH 34 BOOTH 29 BOOTH 36

Leggett & Platt CVP Lutron Electronics MobileTEK Noesis Consulting (800) 334-4183 (610) 282-3800 (512) 684-8446 www.commercial www.lutron.com (888) 809-5474 www.noesis.com vehicle-products.com www. mobile-tek.com

TECHNOLOGIES

BOOTH 27 BOOTH 22 BOOTH 35 BOOTH 31

Nu Flow Pedal Valves, Inc. Pentair Engineered Powersmiths Technologies Electrical & International Corp. (504) 201-3902 Fastening Solutions (905) 433-5510 www.pedalvalve.com 1 (800) 747-9627 www.nuflowtechnologies.com (813) 480-8129 www.powersmiths.com www.erico.com

46 VENDOR SHOWCASE | BRONZE SPONSORS

BOOTH 55 BOOTH 63 BOOTH 48 BOOTH 54

Salesforce Trane UE Systems, Inc. United Refrigeration, Inc. (800) 667-6389 (630) 734-6047 (800) 223-1325 www.salesforce.com www.trane.com/ www.uesystems.com (215) 698-9100 commercial www.uri.com

BOOTH 60 BOOTH 25

United Rentals, Inc. York National Accounts (510) 875-3362 www.unitedrentals.com (414) 897-4553 www.york.com/ professionals/national- accounts-status.aspx