Capability Statement

Our Vision “Dalton Training Services will be recognised as Australia’s premier provider of laboratory Dalton Training Services operations, process plant technology and power generation.”

POSTAL: PO Box 1088 Roleystone, Western Australia 6111 Phone: +61 8 9496 3888 Our Mission Mobile: +61 488 568 649 To become the preferred provider of customised training to the resource, and chemical industries Email: [email protected] in the fields of laboratory operations, process plant technology and power generation through:

• The development and delivery of quality products. • A consistently high standard of service delivery. • Maximising completions whilst maintaining assessment rigor. Welcome to Dalton Training Services

Dalton Training Services is an Australian Registered Training Organisation (52072) providing nationally accredited qualifications in laboratory operations, process plant technology and power station operations to resources, mining, chemical and power generation industries.

Welcome to Dalton Training Services

Dalton Training Services is governed by the Australian National Vocational Education and Training (VET) Regulator. As such, we are subject to audit against the Standards of the National Vocational Education and Training Regulator Act 2011. As a result of its 5 yearly re-registration audit process in 2014, Dalton Training Services was considered a “low risk” training provider and was offered “delegated authority” to manage its Scope of Registration. Our name is derived from John Dalton (1766 – 1844), the father of modern chemistry and developer of one of the first tables of atomic weights, a forerunner of the modern periodic table. Our clients cover a range of business enterprises throughout Australia and overseas that wish to upgrade or ensure their workforce is competent and qualified to carry out their duties. Dalton Training Services was created to be responsive to industries’ unmet needs for training that is more relevant and that produces results directly beneficial to the employer. Our size and structure allow us greater flexibility to focus on customised training systems meeting the requirements of each enterprise, as well as adapting teaching methods that maximise each learner’s achievements.

Qualifications on Scope range from Certificate II through to Diploma and Advanced Diploma. We Offer Our Process

• Consultation with your enterprise to The basic process followed by Dalton assess your needs. Training Services in delivering an Australian nationally accredited qualification: • Learner Outcome Surveys. • From interviews with the client, compile • Full training services or any component a brief of what the client wants. The thereof. content of the brief is then confirmed by • Greater flexibility and adaptability. the client. • “Value added” services. • An initial Proposal is developed listing the potential methodology and outlining the • Career pathways in: costing structure to be used. ° Laboratory operations. Process plant technology. • Familiarisation Tour of site is conducted ° to understand specific operations and ° Power station operations. plant functions and the job roles of the • Training leading to high risk work licence potential learners. in boiler and turbine operations. • Memorandum of Agreement is developed • Clustering so units are embedded with stating Scope of Works, methodology other relevant units and minimising work of delivery & assessment, roles & flow disruption. responsibilities of both parties, quality controls, communications strategy, • Post project evaluations and ROI report. costings. • Enrolment of learners • Develop contextualised learning and assessment resources. • Validation of Assessment & Resources. • Delivery of training and assessment. • Award qualifications and issue record of academic achievement. • Post project evaluations and ROI report. Qualifications On Scope Laboratory Operations MSL30116 - Certificate III in Laboratory Skills. MSL40116 - Certificate IV in Laboratory Techniques. MSL50116 - Diploma of Laboratory Technology. MSL60116 - Advanced Diploma of Laboratory Operations. Process Plant Technology PMA20116 - Certificate II in Process Plant Operations. PMA30116 - Certificate III in Process Plant Operations. PMA40116 - Certificate IV in Process Plant Technology. PMA50116 - Diploma of Process Plant Technology. RESEOURCE PROCESSING RII30415 - Certificate III in Resource Processing RII40515 - Certificate IV in Resource Processing. Power Station Operations UEP30212 - Certificate III in ESI Generation - (Operations). UEP40212 - Certificate IV in ESI Generation (Operations). UEP50212 - Diploma of ESI Generation (Operations). SUGPOBA3A - Operate a boiler -(advanced). SUGPOBI3A - Operate a boiler (intermediate). UEPOPL001A - Licence to operate a steam turbine MSMBLIC001 - Licence to operate a standard boiler MSMBLIC002 - Licence to operate an advanced boiler

Learning Delivery

Dalton Training Services has extensive experience in delivering Competency Based learning to remote sites and has the flexibility to use a variety of tools and Assessment techniques to suit an enterprise’s circumstances. In particular, learning As with learning delivery, Dalton Training delivery could include: Services has a wide range of assessment tools to meet the needs of its clients. Some of those • Self-paced learning. assessment tools include: • Resource materials provided in hard • Photos or videos used to conduct direct copy that can be used for learning observations. delivery and/or for assessments. • Inclusion of some project based activities. • Video and YouTube demonstrations. • Possible participation of some of the client’s • Narrated Power Point presentations. senior staff as Subject Matter Experts. • Individual tutoring via Skype. • Clustering units of competency together in • On site face-to-face delivery. order for learning delivery to better reflect real job tasks and for assessments to be more • Extensive use of the client’s existing streamlined and efficient. forms, documents, policies, work instructions are incorporated into the • The use of a rigorous Recognition of Prior learning materials to ensure that learners Learning (RPL) process to ensure competency are gaining the skills and knowledge that is demonstrated. will directly benefit their employer. Training that meets your needs using methods that suit your operations

Skill Sets

Some employers may identify that their workers need training in specific skills but not necessarily to the extent of obtaining a full qualification. Dalton Training Services can offer accredited (or non-accredited) training in a range of skill sets, including: • Team Leader Skill Development • Read a Schematic and Apply in Workplace • Process Improvement • Quality Management in Laboratories • Workplace Coaching and Mentoring • Environmental Sustainability • Control Room Operations • Calibration • Permit to Work • Solution Testing • Planning, Particularly for Shutdowns • We can also design skill sets to meet a particular enterprise’s unmet needs. Value Added Services Our Team

• Field and desk top internal audits. • Includes a quality pool of Subject Matter Experts from which to draw on a project by • Training Needs Analysis. project basis. • Mapping client’s materials to qualifications. • Is committed to being in the vanguard of • Development of Competency Frameworks, their fields through guided professional including: development programs. ° Determine competency profiles for • Is a well-established member of numerous each position. industry and VET Sector networks such as: Develop skills matrix. ° ° Process Operations Competency ° Complete Training Needs Analysis for Network. each worker and identify gaps against ° VELG. skills matrix. ° Western Australian Industry Training ° Map an enterprise’s existing training to Council Laboratory Operations Forum. Australian standards. ° South West VET Professional Forum. • Development of assessment tools to suit a ° ASQA Delegate Association Western client’s existing training. Australia • Drafting and developing policies and ° WA Power Generation (Operations) procedures, work standards and guidelines. Working Group • Workflow assessments and design. Our team members: • Training and mentoring of a client’s employees to become trainers and • Are dedicated, open minded and innovative. assessors. • Have good networking and interpersonal • Non-accredited training. skills and are responsive and approachable. • Auspicing arrangements where an • Are professional, experts in their areas enterprise delivers their own training and have industry experience. that is monitored and audited by an RTO • Have VET Sector knowledge and which then issues an Australian nationally comprehensive knowledge of Training recognised qualification. Packages. • Can develop quality, contextualised Learning and Assessment resources. Your Return on Investment

Dalton Training Services believes that the • Incorporating underpinning knowledge training it delivers should not be seen as a into training programs leads to improved cost but rather as an investment. abilities in problem solving and decision making. In the following ways, enterprises using Dalton Training Services should have a • Well trained employees are more likely positive ROI: to ask pertinent questions and to make profitable suggestions. • High levels of contextualisation for each enterprise, eliminates what is not relevant • Training can have a multiplier effect when and focuses on what is really needed for newly qualified employees pass on their increased productivity. skills and knowledge to co-workers. • Training can help identify future leaders • The enterprise can increase its targets and saving on the expense of head hunting tackle new challenges with the confidence outside your organisation. that it now has the human resources required to do so. Our Clients • Alcoa of Australia • BHP Billiton, Nickel West Kalgoorlie Smelter • Blue Waters Power Station • CLP Group, BlackPoint Power Station, Hong Kong • Fortescue Metals Group, Pilbara • Gold Fields, Granny Smith Gold Mine • Hexion, Bunbury • Lochard Energy, Iona Gas Plant, Port Campbell • MMG Ltd, Sepon Copper & Gold Mine, Laos • Navigator Resources, Bronzewing Gold Mine • Origin Energy, Otway Gas Plant, Victoria • Qenos Pty Ltd, Altona, Victoria • Qenos Pty Ltd, Botany Bay, Sydney • Rio Tinto Iron Ore, Operation Centre Perth Airport • Rio Tinto Iron Ore, Pilbara Laboratories • Rio Tinto Iron Ore, Pilbara Metallurgy • SGS Industrial, Karratha & Port Hedland • SGS Ltd, Perth Airport • Shell, Prelude, South Korea • South32, Worsley Alumina • Wesfarmers, Kleenheat Gas, Kwinana • Yara Pilbara Fertilisers, Karratha

Dalton Training Services

POSTAL: PO Box 1088 Roleystone, Western Australia 6111 Phone: +61 8 9496 3888 Mobile: +61 488 568 649 Email: [email protected]

ABN: 75 139 832 401 ACN: 139 832 401