RECREATION FACILITIES EMERGENCY MANAGEMENT FORUM Sunday, June 7 to Tuesday, June 9, 2020 REGISTER BY The Westin Harbour Castle MARCH 15TH Toronto, Canada AND SAVE! WWW.ORFA.COM/FORUM2020 Ontario Recreation Facilities Association Inc. 1 Concorde Gate, Suite 102, Toronto, Ontario, M3C 3N6 T. 416.426.7062 F. 416.426.7385 [email protected] Vision 2019/20 ORFA BOARD OF DIRECTORS To be the leader in the recreation facility President and Chair Ed Greer, CRFP, CIT, CARPT, CAT profession. of the Board Facility Operations Coordinator, City of Barrie Mission Past President Ross Rankin, CRFP, CAT, CPO Director, Facilities and Asset Management, To provide leadership in the development and Recreation Association of the Public delivery of innovative training and education Service of Canada, RA Centre, Ottawa programs, value-added services, and quality Director – Northern Region Cathy Seguin, Professor products for the benefit of the recreation facility and President-elect Canadore College, North Bay profession. Director – Western Region Amy Gangl, CRFP, CAP Interim Manager of Recreation, We Value Municipality of North Perth • Expertise in the recreation facility profession Director – Central Region Karen Cooke, RRFS, CAP, CIT that comes from personal and organizational Director – Eastern Region Joe Brown, RRFS, CIT, CPT, CBT development Sub Foreman, Parks and Recreation, • Dedication to the professional, efficient and City of Pembroke competent operation of recreation facilities Corporate Director Richard Poole • Communication with our members Account Manager, CIMCO Refrigeration • Products and services that are responsive to Director-at-Large Stephen Mearns, CIT membership needs Supervisor, Recreation Facilities, • Results based on business-centred principle City of St. Catharines Director-at-Large Mark Reinert, CRFP, CIT, CPT Parks and Facilities Supervisor, We Believe In Town of Petawawa • Serving our members • Strategic partnerships/alliances ORFA STAFF • Advancement of the recreation facility Chief Administrative Officer John Milton profession Executive Assistant Sharon Dias • Promoting safe, clean, sustainable, efficient Coordinator, Administration Monica Gurpersaud and accessible recreation facilities and Logistics • Information management being the core Technical Director Terry Piche, CRFP, CIT activity of the Association Coordinator, Training and Graham Nesbitt, CRFP, CIT, CARPT • Being an essential part of the recreation Development experience Social Media Coordinator Gordana Mosher • Building community Director, Business Development Remo Petrongolo Director, Technology and Design Hubie Basilio 2 The Westin Harbour Castle Hotel, Toronto, Canada RECREATION FACILITIES EMERGENCY MANAGEMENT FORUM Recreation facility professionals play a vital role in their local communities by ensuring the infrastructure under their care and control are managed to ensure a safe environment for both patrons and staff. However, over the past many years, these facility operations experts’ knowledge and skills in safety awareness are being tasked to a new level of comprehension and application given increasingly alarming instances of varied emergencies impacting communities and the recreation facilities within them. The Recreation Facilities Emergency Management Forum is designed to provide an overview of the four integrated functions of emergency management (prevention/mitigation, preparedness, response and recovery) within the context of the recreation facility sector. The program, through keynote presentations and concurrent sessions, will highlight issues, events, and real-life case studies related to emergency management at the global, national and local levels. The Forum’s goal is to inform and inspire recreation facility professionals to improve what they already do best: helping to sustain healthy and safe communities. WWW.ORFA.COM/FORUM2020 Recreation Facilities Emergency Management Forum 3 RECREATION FACILITIES EMERGENCY MANAGEMENT FORUM PROGRAM-AT-A-GLANCE SUNDAY, JUNE 7 3:00 pm – 5:00 pm Forum Registration Desk Open, Westin Harbour Castle Hotel 5:00 pm – 7:00 pm Welcome Reception: The Goodman Pub and Kitchen, Queen’s Quay Terminal Complimentary Finger Foods and Cash Bar MoNDAY, JUNE 8 7:00 am – 4:30 pm Forum Registration Desk Open, Westin Harbour Castle Hotel 7:30 am – 8:45 am Continental Breakfast 8:45 am – 9:00 am Opening Welcome 9:00 am –10:00 am Keynote 10:00 am –10:15 am Break 10:15 am –12:15 pm Concurrent Morning Sessions 12:15 pm – 1:15 pm Lunch 1:15 pm – 2:15 pm Concurrent Afternoon Sessions 2:15 pm – 2:30 pm Break 2:30 pm – 4:30 pm Facility Tours 5:00 pm – 7:00 pm Reception: The Goodman Pub and Kitchen, Queen’s Quay Terminal Complimentary Finger Foods and Cash Bar TUESDAY, JUNE 9 7:00 am – 4:30 pm Forum Registration Desk Open, Westin Harbour Castle Hotel 7:30 am – 9:00 am Continental Breakfast 9:00 am –10:00 am Keynote 10:00 am –10:15 am Break 10:15 am –12:15 pm Concurrent Morning Sessions 12:15 pm – 1:15 pm Lunch REGISTER BY 1:15 pm – 2:15 pm Concurrent Afternoon Sessions MARCH 15TH 2:15 pm – 2:30 pm Break AND SAVE! 2:30 pm – 3:30 pm Concurrent Afternoon Sessions 3:30 pm – 4:30 pm Keynote 4 The Westin Harbour Castle Hotel, Toronto, Canada RECREATION FACILITIES EMERGENCY MANAGEMENT FORUM KEYNOTE SPEAKERS KEYNOTE EMErgENcY PrEPArEDNESS AND rESPoNSE : cASE STUDiES ThAT DEMoNSTrATE ThE VAlUE of SiTUATioNAl AwArENESS Sheri fink, M.D. Ph.D., Correspondent, The New York Times, New York, New York and Pulitzer Prize-winning Author of Five Days at Memorial: Life and Death in a Storm-Ravaged Hospital CREDIT: JEN DESSINGER KEYNOTE firESTorM: how wilDfirE will ShAPE oUr fUTUrE Ed Struzik, Writer, Educator, Public Speaker, Edmonton, Alberta and Research Fellow, Energy and Environmental Policy, Queen’s University, Kingston, Ontario and Author of Firestorm: How Wildfire Will Shape our Future KEYNOTE crowD SAfETY Eric Stuart, QPM, BA hons, UKCMA, Director, Gentian Events Limited, Coventry, United Kingdom Recreation Facilities Emergency Management Forum 5 RECREATION FACILITIES EMERGENCY MANAGEMENT FORUM SUNDAY, JUNE 7 3:00 pm – 5:00 pm Forum Registration Desk Open 5:00 pm – 7:00 pm Welcome Reception: The Goodman Pub and Kitchen, Queen’s Quay Terminal Complimentary Finger Foods and Cash Bar MONDAY, JUNE 8 7:00 am – 4:30 pm Forum Registration Desk Open 7:30 am – 8:45 am Continental Breakfast 8:45 am – 9:00 am Opening Welcome 9:00 am – 10:00 am Keynote Emergency Preparedness and response: case Studies That Demonstrate the Value of Situational Awareness Sheri fink, M.D. Ph.D., correspondent, The New York Times, New York, New York and Pulitzer Prize-winning Author of Five Days at Memorial: Life and Death in a Storm-Ravaged Hospital Dr. Fink shares two real-world case studies that demonstrate the value of situational awareness, the complexities of prioritizing limited resources, and the importance of ensuring systems can effectively support operational decisions. For example, after Hurricane Katrina struck and power failed, amid rising floodwaters and heat, exhausted staff at Memorial Medical Center in New Orleans, Louisiana CREDIT: JEN DESSINGER designated certain patients last for rescue. Later, health professionals were criminally accused of injecting numerous patients with life-ending drugs. This presentation, based on the book Five Days at Memorial: Life and Death in a Storm-Ravaged Hospital and experiences in recent disasters, will bring participants into a hospital fighting for life and into some of the most charged questions in healthcare. Disasters are laboratories for ethical dilemmas in medicine, both in hospitals and in the larger community. The goal of maximizing good outcomes across the population must be balanced with fairness. Tensions emerge between providing care and ensuring personal safety and between saving lives and documenting outcomes to improve the next response. The ethical tenets of autonomy, beneficence, non-maleficence, and justice come into conflict. Participants will be asked to consider whether crises sometimes make it necessary to break with ethical rules and professional standards or whether exceptional times call for exceptional commitment to our deepest moral values. The presentation will conclude with takeaways from recent disasters, including the importance of preparing as well as being flexible; the need to lead as well as share the burden of decision-making; and ideas about how disaster triage can be made more just and inclusive. While standards sometimes can’t be met in a mass emergency, the chances of maintaining good care are raised with advance planning. This session will help participants: • become aware of ethical considerations in healthcare disaster preparedness and response, including conflicts between basic bioethical principles and value-laden dilemmas related to resource distribution and end-of-life care that merit public input; • understand the linkages, or interdependencies, of prioritization decisions in emergencies and how conservation, re-assessment, and creative expansion of resource pools promote better outcomes; and • learn about vulnerabilities in local communications systems linking the public to emergency responders, including 911 systems and social media, and identify ways to preserve functioning in emergencies. 6 The Westin Harbour Castle Hotel, Toronto, Canada RECREATION FACILITIES EMERGENCY MANAGEMENT FORUM MONDAY, JUNE 8 10:00 am – 10:15 am Break coNcUrrENT MorNiNg SESSioNS 10:15 AM – 11:15 AM Aquatic Emergency Preparedness gail Botten, Advisor, Program Development, Swimming & water Safety,